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HomeMy WebLinkAbout20120828Project Mutual Telephone Coop. Assn. Inc..pdfSection 1: Eligible Telecommunication Carrier Information I - , (' rn co F c-n Date of ETC Annual Report: August 15, 2012 Company Name: Project Mutual Telephone Coop. Assn. Inc. Address: 507 G Street, Rupert, Idaho 83350 rn C) rn rn C7 i-T-ia-o4 Company Contact Person/Title: Rick Harder/CFO-Treasurer Telephone Number: (208) 434-7124 Email Address: rharder@pmt.coOp Service Area Code (SAC): 472231 Number of Idaho Telephone Service Assistance Program (ITSAP) recipients: (Use number from last report submitted to the ITSAP Administrator) I:Iinternetltelecom/annualetccert.doc Page 2 of 9 07/12 ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION CONTENTS Section 1: Carrier Information Section 2: Description of Local Usage Plan. Section 3: . Detailed Outage Information Section 4: Unfulfilled Service Requests Section 5: Customer Complaints Section 6: Service Quality and Consumer Protection Certification Section 7: Ability to Remain Functional in an Emergency Section 8: . . Additional Voice Rate Data SectiOn 9: Federal USF High-Cost Support Certification Section 10: Two-Year Network Improvement Plan and Progress Report Section 11: References and Reporting Instructions I:/internet/telecom/annualetccert ,doc Page 1 of 9 07/12 • Section 2: Description of Carrier's Local Usage Plan--' , , Competitive Eligible Telecommunications Carrier (CETC) Only ETCs must submit information describing the terms and conditions of any voice telephony service plans offered to Lifeline and ITSAP subscribers, including details on the number of minutes provided as part of the plan, additional charges, if any, for toll calls, and rates for each such plan. To the extent the ETC offers plans to Lifeline subscribers that are generally available to the public, it may provide summary information regarding such plans, such as a link to a public website outlining the terms and conditions of such plan. C.F.R. 54202(a)(5). Description: I:/interrietltelecom/annualetccert.doc Page 3 of 9 07112 Section 3: Detailed Outage Information §54..313(a)(2) Provide detailed information on any outage, as that term is defined in 47 C.F.R. § 4.5, of at least thirty (30) minutes in duration for each service area in which an ETC is designated for any facilities it owns, operates, leases or otherwise uses that potentially affect (a) at least ten percent of the end users served in a designated service area; or (b) a 9-1-1 special facility, as defined in 47 C. F.R. § 4.5(e). Specifically, the annual report must include information detailing: (a) the date and time of onset of the outage; (b) a brief description of the outage and its resolution; (c) the steps taken to prevent a similar situation in the future; and (f) the number of customers affected. Reporting period is January--December. See Order No. 29841, page 18. Number of outages: 0 Additional outage information: Section 4: Unfulfilled Service Requests §54.313(a)(3) Provide the number of requests for service from potential customers within the ETC'S service area(s) thatwere unfulfilled in the previous year (January--December). The ETC shall also detail how if attempted to provide service to those potential, customers. See Order No. 29841, page 19. The number of unfulfilled service requests from potential customers within the ETC's service area: 0 Additional information:. Section 5: Customer Complaints §54.313(a)(4) Provide the number of complaints per 1,000 handsets or lines for the previous year (January—December). The number of customer complaints per 1,000 handset or working access lines: .18 Additional information: The one complaint Project Mutual Telephone received was regarding call completion issues involving long distance calls.__________________________________ I:flnternet/telecom/annua!etccert.doc Page 4 of 9 07/12 Section 6: Service Quality and Consumer Protection Certification §54.313(a)(5) Provide certification that the carrier is complying with applicable service quality standards and consumer protection rules. PMT is a "common carrier as defined by 47 U.S.C. § 153 (10) and is capable of continuously providing services as set forth in 47 C.F.R. §54.201 (a). PMT complies with all applicable services quality and consumer protection standards. Section 7: Ability to Remain Functional in Emergencies Certification §54.313(a)(6) ETCs must demonstrate that it has a reasonable amount of back-up power to ensure functionality without an external power source, is able to re-route traffic around damaged facilities, and is capable of managing traffic spikes resulting from emergency situations. .PMT has a published Emergency Plan. This plan has been developed in coordination with the Minidoka County Emergency Operations Plan.l. The plan addresses and/or identifies emergency conditions, authority, and level of response, preparation and testing of emergency equipment, resources, switching option, and the priority of network connection restorations. Each central office is equipped with emergency batteries and generators. Portable generators can be placed at remote sites in cases where the outage is expected to last beyond battery backup limits. PMT has not experienced any outages as defined in 47 C.F.R. § 4.5 during the qualifying application period. Section 8: Additional Voice Rate Data §54.313(h) All incumbent local exchange carrier recipients of high-cost support must report all of Their flat rates for residential local service, as well as state fees as defined pursuant to §54.318(e) of this subpart. Carriers must also report all rates that are below the local urban rate floor as defines in §54.318 of this subpart, and the number of lines for each rate specified. Carriers shall report liens and rates in effect as of June 1. As of June 1, 2012, Project Mutual Telephone Cooperailve did not have any rates for residential local service, as well as state fees as defined pursuant to §54.318(e), that are below the local urban rate floor as defined in §54.318. Section 9: Federal USF High-Cost Support Certification §54.313, §54.314 Pursuant to FCC regulations, in order for ETC.S to continue to receive federal USF, the Commission "must tile an annual certification with the USAC and the [FCC] stating that all federal high-xost support provided to such carriers within that State will be used only for the provision, maintenance, and upgrading of facilities and services for which the support is intended." Project Mutual Telephone Cooperative Association, Inc. certifies all federal high-cost support provided will be used only for the provision, maintenance, and upgrading of facilities and services for which the support was intended. l:/internet/telecom/annualetccert.doc Page 5 of 9 07/12 Affidavit State of Zja. ho ) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER ) ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER County of IApkct) PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES, AND USE OF FEDERAL HIGH-COST SUPPORT. AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER The Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers certify that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of Idaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states and verifies under oath the following: 1.I am an officer of Project Mutual Telephone, an eligible telecommunications carrier for receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in the state of Idaho. 2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service quality standards and consumer protection rules as set forth in Commission Order No. 29841. 3, Proiect Mutual Telephone is complying with applicable service quality standards and consumer protection rules of the Federal Communications Commission and the Idaho Public Utilities Commission. 4.1 certify to the Commission that the Company is able to remain functional in emergencies as set forth in Commission Order No. 29841 and in 47 C.F.R. § 54.201(a)(2). 5.I also certify that all federal universal service support funds received by Project Mutual Telephone during the current calendar year will be used in a manner consistent with section 254(e); that is, for the provision, maintenance, and upgrading of facilities and services for which the support is intended. The company will continue to comply for the period of January 1, 2013, through December 31, 2013, to be eligible for federal universal service fund support. 6.This verification and affidavit is provided to be the Idaho Public Utilities Commission to enable the IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the state will be used in a manner consistent with Section 254(e) of the Telecommunications Act. Rick Harder CFO/Treasurer Date .7 SUBSCRIBED Page 7 of 9 07/12 Project Mutual Telephone August 23,2012 Two Year Network Improvement Plan For January 1, 2012 through December 31, 2012 Wire Center Rupert Central Office Wire Center Rupert Central Office Desciption Metaswitch Upgrade! Desciption Metaswitch Upgrade! DMS-100 Retirement PB4500 Cards Status Complete Status Upcoming Project Start Date 12/01/11 Start Date 11/01/12 Completion Date 04/30/12 Completion Date 01115/13 Cost $200,000 Cost $125,000 Comments Comments Wire Center Paul Central Office Wire Center Rupert Central Office Desciption AFC Upgrade/Replacement Desciption ADVA DWDM Equipment Status Complete Status Upcoming Project Start Date 02/15/12 Start Date 12/01/12 Completion Date 04/30/12 Completion Date 12131112 Cost $35,000 Cost $100,000 Comments Comments Wire Center Desciption Status Start Date Completion Date Cost Comments Paul Central Office Adtran Expansion/Upgrade In Progress 01/01112 12/31/12 $50,000 For: January 1, 2013 through December 31, 2013 Wire Center Rupert Central Office Desciption Upgrade Cable/Electronics Wire Center Rupert Central Office Existing SA Desciption Adtran Expansion/Upgrade Status Upcoming Project Status Upcoming Project Start Date 04/01/13 Start Date 09/01/13 Completion Date 08/01/13 Completion Date 10/15/13 Cost $70,000 Cost $50,000 Comments Comments Wire Center Paul Central Office Wire Center Rupert Central Office Desciption ADVA DWDM Equipment Desciption Upgrade 00192 to 10 GIG Status Upcoming Project Ring Start Date 02/01112 Status Upcoming Project Completion Date 02128112 Start Date 10/01113 Cost $100,000 Completion Date 12101113 Comments Cost $40,000 Comments Wire Center Rupert Central Office Desciption Replace ACME SBC with Metaswitch Perimeta Status Upcoming Project Start Date 06/01/13 Completion Date 07/15113 Cost $70,000