20120824Mud Lake Telephone ETC.pdf

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DAI-j UTILITIES CO•.
GVNW•CN5tL1•N, INC.
2270 LA MONTANA WAY 80918)
PO. 90X455 80936)
COLORADO SPRINGS, CO
TEl 71q394.5800
lAX 19.594.%803
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August 24, 2012
SAJ,V-i-/L -,
Ms. Jean Jewell
Idaho Public Utilities commission
472 Washington Street
P.O. Box 83720
Boise, ID 83720-0074
RE: 2012 ANNUAL CERTIFICATION OF ELIGIBLE TELECOMMUNICATIONS
CARRIERS
Dear Jean:
Mud Lake Telephone Cooperative (Mud Lake), through its consulting firm GVNW
Consulting, Inc., hereby submits its Annual Eligible Telecommunications Carrier
Designation Report and Affidavit, in compliance with the requirements set forth in IPUC
Order No. 29841.
Mud Lake receives such high cost fund support only for the provision, maintenance, and
upgrading of facilities and services for which support is intended. The Company is
seeking ETC designation again to continue to receive this support so it can continue those
functions into the future. The following ETC annual report information should fulfill the
reporting requirements in IPUC Order No. 29841 and will show that the Company is
using the funds appropriately. Mud Lake had previously submitted a partial filing and
the attached data completes its remaining filing requirements.
If there are any questions concerning this report, or if additional information is required,
please contact me by telephone at [phone], or by email at aschein(igvnw.com .
Sincerely,
Andrew J. Sein
Senior Consultant
Enclosures
cc: Randy Mead, Mud Lake Telephone
MUD LAKE TELEPHONE COOPERATIVE
Annual Reporting Requirements for Eligible Telecommunications Carriers
Section 1: Eligible Telecommunications Carrier Information:
Date of ETC Annual Report: 08/24/12
Mud Lake Telephone Cooperative
59 W. Main Street
P.O. BOX 235
Dubois, ID 83423
Randy Mead, General Manager
208-374-5401
rniead@,.mudiake.net
Mud Lake Telephone Cooperative (Mud Lake) is an Incumbent Local Exchange
Carrier providing basic telephone services. Mud Lake's NECA study area
designation (SAC) is 472227. Mud Lake hereby reports the following
information as requested in IPUC Order No. 29841.
Number of Idaho Telephone Service Assistance Program ITSAP) recipients:
Mud Lake had 44 recipients.
Section 2: Description of Carrier's Local Usage Plan - Competitive Eligible
Telecommunications Carrier (ETC) Only
This section is not applicable to Mud Lake ILEC).
Section 3: Detailed Outage Information 54.209(a2)
Detailed Outage Information on any outage of at least (30) minutes in duration
that affects at least ten percent of the end users, or that could affect access to 9-I -
I must report the following information: (a) the date and time of Onset of the
outage; (h) a brief description of the outage and its resolution: (c) the particular
service affected; (d) the geographic areas affected by the outage: (e) steps taken to
prevent a similar situation in the future: (1) the number of customers affected.
The Company had zero outages as defined in 47 C.F.R. 4.5 of at least 30
minutes and affecting at least ten percent of the end users in the company's
service area or a 911 special facility (luring the reporting period.
Section 4: Unfilled Service Requests 54.202 (a) (1) (A)
The number of requests for service from potential customers within the ETC's
service areas that were unfulfilled during the past year and written submission
detailing how it attempted to provide service to those potential customers, as set
forth in 47 C..F.R.54.202a)(I)i.
As per the requirements set fourth in 47 C.F.R 54.202 (a)( 1)(i) the company
had zero unfilled service requests (luring the reporting period.
Section 5: Customer Complaints 54.209(a) (4)
The number of complaints per 1,000 access lines or handsets.
The Company had zero brutal complaints during the reporting period.
Section 6: Service Quality and Consumer Protection Certification 54.202(a)(3)
Certification that the ETC is complying with the applicable service quality
standards and consumers protection rules; e.g., the CTIA consumer Code for
Wireless.
The Company certifies that it complies with the I PUC Customer Relations
rules IDAPA 31.41.01 and applicable COIISUmCI' protection and service
quality standards. Please see attached Affidavit.
Section 7: Ability to Remain Functional in Emergencies Certification 54.201(a)(2)
Written submission detailing how the carrier is able to function in emergency
situations as set forth in 47 C.F.R. & 54.201 (a)(2).
siucl Lake utilizes battery back-up systems and standby generators in its
central offices. This enables the company to sustain a l)OWCF Outage for at
least 48 hours. Mud Lake is also part of the Syriiiga Network that provides a
fiber ring through southern Idaho. Being on the Sym -inga ring provides the
company the capability of re-routing traffic and providing COntinUOuS service
in emergency situations doe to damaged facilities.
Section 8: Federal USE High-Cost Support Certification 54.313, 54.314
Please see attached Affidavit.
Section 9: Two-Year Network Improvement Plan and Progress Report
The Company's Exhibit No I is a progress report schedule outlining the most
recent two-year network improvement plan.
The total amount of all federal high cost support received in the previous and
current calendar year is identified below.
The amount of Federal High Cost Support received in 2011:
HCL= $187,716
LSS = $151,392
ICLS = $256,650
The amount of Federal 1-ugh (:Ot Support received through July 1. 2012:
HCL= $68,850
LSS = $75,696
ICLS = $145,800
State oLJDAHO ) CERTIFICATION BV.ELIGIBLE TELECOMMUNICATIONS
) 5$ CARRIER OF C0NcPWNcE WITH SERv1c.:.E4ljA0Ty AND
County of CJ1U ... .) CUSTOMER PROTECTION, ABILITY TO RMAtN FUNCTIONAL
IN £MEIGENCIES AND USE OF FEDERAL HIGH COST
SUPPORT,
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The Idaho Public Utilities Commission...Order No, 29841 requires that Eligible Telecommunications Carriers certify
that it Is conip1iant with applicable.;*I r%tIce.:uality standards and consumer protection rules; and BICs must
demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cast support provided to ETCs within the State of
Idaho will be used only for the provision, maintenance, and upgrading of facilities and services for wbici the
support is intended. AccordingLy, the undersigned states:and verifies tinder oath the foilos4nç
I. I am. .a ..QUIer df .Mud.S .IeCOo.Drative . an el1iC . .flmun.I ie for recelvtng kderal untvetsaT service suppbrt under section 214(e) nithe Telecommunications Act of
1996 in d estate o f Idaho,
1 1 am familiar with the Company's day-to-day operations in the:.stateof Idaho and with ttte..Siati's service quality standards apt consumer protection rules as set forth in Commission OMerNó. 29841.
3 Mud ,Ie Telephone Cooive is complying with applicable service quality standards and
4. 1 certify to.:th c..C.Omrnissian;.:thflr 1heCampany is abkmreminhnctional in emergencies as set forth in
'Comm isSlen..Q4erNO..i29S4Land. in 47 F.R.§ 5420,10)2).
6. This verification and affidavit is provided to be the Idaho Publi.Uttllties.Comm.iSsion to enabi the
IPUC to certify to the FCC that federal universal service NOV._ ofeceived by the eligible earners in ttie
state vtlj be used in a manner-:consistent with Section Act
Randy Mead /eeMrer
Date
(IWGN to be/qre itie this day of Junc
* Pj LL
ETC ANNUAL REPORT - IPUC
Company: Mud Lake Telephone Cooperative
Two - Year Network Improvement Plan and Progress Report
Capital improvements that will be funded by high-cost support
Project Project Estimated
:Iy 1, 2012- June 30. 2013 J start completion Cost of
Exchange & Location Note description of project improvement date date Project
I Dubois Install 14 miles of 24-strand fiber from Dubois to Spencer to improve DSL and Cell Tower services 911/2012 12/1/2012 $125,000
2 Hamer Install ,8 miles of 24-strand fiber to Sage Junction to improve Cell Tower services 711/2012 9/112012 $88,000
3 Mud Lake Install 1 mile of 12-strand fiber to remote cabinet to improve Local & DSL services 8/13/2012 8/2012012 $15,000
4 Mud Lake Install 4 miles of 12-strand fiber to remote cabinet to improve Local & DSL services 5/1/2013 6/30/2013 $50,000
5 Montoview Upgrade connection for remote cabinet to fiber (fiber already Installed-installing 0C48 cards) 9/1/2012 9/15/2012 $12,000
Project Project Estimated
ir 2: July 1, 2013 - June 30, 2014 start completion Cost of
Exchange & Location Note description of project improvement date date Project
1 Dubois Install fiber into Medicine Lodge canyon to implement 2017 DSL compliance plan 6/112013 8131/2013 $175,000
2 Dubois Install remote DSL equipment to implement 2017 DSL compliance plan 911/2013 10/31/2013 $50,000
3 Terreton Install remote DSL equipment to implement 2017 DSL compliance plan 5/112014 10/31/2014 $200,000