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HomeMy WebLinkAbout20120821Inland Telephone ETC.pdfJean Jewel August 20, 2012 Page 2 of 2 CERTIFICATE OF SERVICE I, James K. Brooks, hereby certify that I have, on this 20th day of August, 2012, served the foregoing ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION upon all parties believed to be of interest in this proceeding. A copy of the foregoing ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION filed today was placed in the United States mail, first-class postage pre-paid, overnight delivery service or electronically, as applicable, to the following: Ms. Jean Jewel, Executive Secretary Idaho Public Utilities Commission 472 W. Washington Street Post Office Box 83720 Boise, Idaho 83720-0074 Electronically to jean jewel@puc idaho gov Marlene H. Dortch Office of the Secretary Federal Communications Commission 9300 East Hampton Drive Capital Heights, MD 20743 Via Federal Express overnight delivery Ms. Karen Majcher Vice President-High Cost and Low Income Division 2000 L Street, NW, Suite 200 Washington, DC 20036 Electronically to: hccerts@usac.org Nez Perce Tribal Executive Committee Silas C. Whitman, Chairman Post Office Box 305 Lapwai, ID 83540 Via USPS ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION CONTENTS Section 1: Carrier Information Section 2: Description of Local Usage Plan Section 3: Detailed Outage Information Section 4: Unfulfilled Service Requests Section 5: Customer Complaints Section 6: Service Quality and Consumer Protection Certification Section 7: Ability to Remain Functional in an Emergency Section 8: Additional Voice Rate Data Section 9: 'Federal USF High-Cost Support Certification Section 10: Two-Year Network Improvement Plan and Progress Report Section 11: References and Reporting Instructions 1:/internet/telecom/an nualetccert.doc Page 1 of 9 07/12 Section '1: Eligible Telecommunication Carrier Information Date of ETC Annual Report: August 20, 2012 Company Name: Inland Telephone Company Address: 103 S 2 nd Street P.O. Box 171 Roslyn, WA 98941 Company Contact Person/Title: James K. Brooks, Treasurer/Controller Telephone Number: (509) 649-2211 Email Address: jbrooks@inlandnet.com Service Area Code (SAC): 472423 Number of Idaho Telephone Service Assistance Program (ITSAP) recipients: 5 (Use number from last report submitted to the ITSAP Administrator) l:/internetltelecom/annuatetccert.doc Page 2 of 9 07/12 Section 2: Description of Carrier's Local Usage Plan-- Competitive Eligible Telecommunications Carrier (CETC) Only ETCs must submit information describing the terms and conditions of any voice telephony service plans offered to Lifeline and ITSAP subscribers, including details on the number of minutes provided as part of the plan, additional charges, if any for toll calls, and rates for each such plan To the extent the ETC offers plans to Lifeline subscribers that are generally available to the public it may provide summary information regarding such plans such as a link to a public website outlining the terms and conditions of such plan C F R § 54.202(q)(4 I:linternetltelecorn/annualetccert.doc Page 3 of ,9 07112 Section 3: Detailed Outage Information §54..313(a)(2) on any outage, as that term is defined in 47 C.F.R. §4.5, of at least thirty leases or (b) a 9-1-1 special facility, as defined in 47 C.F.R. g 4.5(e). Specifically, the annual re ation detailing (a) the date and time of onset of the outage, (b) a brief description of the lbOfl (c) the steps taken to prevent a similar situation in the future, and (I) the number , of rting period is Jajaiy—Decembei. See Order No 29841, page 18 Number of outages: one (1) Section 4: Unfulfilled Service Requests §54.313(a)(3) Provide the number of requests for service from potential customers within the ETC'S service area(s) that were unfulfilled in the previous year (Janualy—Derember) The ETC shall also detail how it attempted to provide service to those potential customers. See Order No. 29841, page 19. The number of unfulfilled service requests from potential customers within the ETC's service area: zero (0) Section 5: Customer Complaints §54.313(a)(4) Provide the number of complaints per 1 000 handsets or lines for the previous year (Jaary-143acember) The number of customer complaints per I ,000 handset or working access lines: zero (0) I:Thternet/telecom/annualetccert.doc Page 4 of 9 07/12 Section 6: Service Quality and Consumer Protection Certification §64.313(a)(6) Provide certification that the carrier is complying with applicable service quality standards and consumer protection rules. Section 7: Ability to Remain Functional in Emergencies Certification §64.313(a)(6) ETCs must demonstrate that it has a reasonable amount of back-up power to ensure functionality without an external power source is able to re-route traffic around damaged facilities, and is capable of managing traffic spikes resulting from emergency situations. I, James K. Brooks, being of lawful age, state that I am Treasurer/Controller of Inland Telephone Company ("Company"), that I am authorized to execute this certification on behalf of the Company, and that the facts set forth in this certification are true to the best of my knowledge, information and belief. On this basis, the Company certifies to the Idaho Public Utilities Commission, pursuant to 47 C F R § 642009(e), that the Company's operating procedures are adequate to ensure compliance with the Customer Proprietary Network Information rules and regulations as set forth in 47 C.FR. §§ 64.2001 through 64.2009. The Company further certifies that it maintains back-up power to ensure functionality without an external power source in the forms of auxiliary generators and batteries in its central offices as well as adequate battery back-up in its subscriber carrier cabinets and that its switching capability is more than adequate to manage the traffic of its subscribers. For calls within the exchange of Leon, depending upon where a cut is made, there exists redundant toll routing however, in the Lenore exchange, there is no redundant toll routing In both exchanges, the customers can continue to make calls within the exchange should the iriterexchange facilities to CenturyLink/Qwest or any intra-exchange facilities are cut The Company does not have ring technology at this time The Company currently has an option on property in order to erect a tower in order to place microwave equipment for a redundant route from the Lenore exchange. I certify under penalty of perjury under the laws of the State of Idaho that the foregoing is true and correct. Dated at Roslyn, Washington. L11 Inland Telephone Company .1 i:/interneUteiecomlannuaietccert.doc Page 5 of 9 07/12 o §54.318(e) of this subpart. Carriers must also in §54.318 of this subpart, and the number of Ii in effect as of June 1. State County E- Exchange/Description Lines Residential Subscriber State USE Rate Line Surcharge Surcharge Charge Leon-Basic Residential 24 $25.76 $0.07 $0.12 $1.35 Leon-Local Measured Svc 2 $16.00 $0.07 $0.12 1 $1.35 Lenore-Basic Residential 239 - $25.76 $0.07 $0.12 _$1.25 Lenore-Local Measured Svc 11 $16.00 $0.07 $0.12 $1.25 Note: 12 TAP subscribers not included I:/intemetitelecom/annualetccertdoc Page 6 of 9 07/12 Section 9: Federal USF High-Cost Support Certification §54.313, §54.314 Pursuant to FCC regulations, in order for ETCs to continue to receive federal USF, the Commission "must tile an annual certification with the Administrator (USA Ci and the Commission (FCC) stating that all federal high-cost support provided to such camera within that State will be used only for the provision maintenance, and upgrading State of WASHINGTON) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER ) ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER County of KITTITAS ) PROTECTION, ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES, AND USE OF FEDERAL HIGH-COST SUPPORT. AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER The Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Caniers certify that it is compliant with applicable service quality standards and consumer protection rules, and ETCs must demonstrate the ability to remain functional in emergencies In addition, the Commission must file an annual certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of Idaho will be used only for the provision, maintenance and upgrading of facilities and services for which the support is intended. Accordingly, the undersigned states and verifies under oath the following: 1.I am an officer of Inland Telephone Company, an eligible telecommunications carrier for receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in the state of Idaho. 2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service quality standards and consumer protection rules as set forth in Commission Order No. 29841. 3.Inland Telephone Company is complying with applicable service quality standards and consumer protection rules of the Federal Communications Commission and the Idaho Public Utilities Commission. 4.1 certify to the Commission that the Company is able to remain functional in emergencies as set forth in Commission Order No. 29841 and in 47 C.F.R. § 54.201(a)(2). 5.I also certify that all federal universal service support funds received by Inland Telephone Company during the current calendar year will be used in a manner consistent with section 254(e), that is for the provision, maintenance, and upgrading of facilities and services for which the support is intended. The company will continue to comply for the period of January 1, 2013, through December 31, 2013, to be eligible for federal universal service fund support. 6.This verification and affidavit is provided to be the Idaho Public Utilities Commission to enable the IPUC to certify to the FCC that federal universal service support received by the eligible carriers in the state 'w be used Ina manner consistent with Section 254(e) of the Telecommu uaatioa Act. SUBSCRIBED AND SWORN to before me this NOTARY PUBLIC MY COMMISSION EXPIRES Page 7 of 9 07112 Section 10: Two-Year Network Improvement Plan and Progress Report Inland Telephone Company has made substantial investments over the years, which allow it to provide quality telecommunications services to its customers in its designated Eligible Telecommunications Carrier ("ETC") service area. Through the investments and expenditures, the Company is able to continue to provide services at a level that the Company believes meets the intent set forth in 47 U S C § 254 of providing quality telecommunications services to customers in the service area for which the Company is designated as an ETC. The Company remains dedicated to establishing an alternative means of getting its interexchanqe traffic as well as less exDensive and faster broadband transport to the world. The Company has identified that it will require two microwave towers (one at the Lenore central office and one across the Clearwater River) in order to establish the connection in/out of the Lenore exchange location. A site across the Clearwater River has been identified and the Company has an option to purchase. The Company has applied and received a loan with the Rural Utilities Service ("RUS") for approximately $4,100,000 The loan design was to build a new central office building ($244,000), additional switching software ($141,000), microwave facilities (towers and equipment)($1 ,183,000) and build fiber to the node (buried fiber and electronics)($2,489,000) The Company's contracted consulting engineers have been in the field performing staking and design, however, with the changes to Inter-Carrier Compensation and Universal Service Funds created by the Federal Communications Commission, the Company is proceeding cautiously and does not have an anticipate timeline for these projects at this time however, the Company has five years in order to draw these funds from the RUS, May 18, 2017 The Company has and will continue to make investments and expenses for the provisioning, maintenance and upgrading of the facilities for which the Universal Service Fund support is intended Other than those investments contemplated by the RUS loan, the Company has no further capital budget items for the period January 1, 2012 through December 31, 2013. The Company expects that levels of expenses will remain relatively similar as those it experienced in the calendar year 2011, subject to the effects of inflation and other commonly experienced changes in the cost of labor and materials, provisioning and maintenance always continues. The Corn 1, 2011 through December 31, 2011, it received ipport from the High Cost funds I:/intemetftelecomlannualetccertdoc Page 8 of 9 07112 Instructions. Company documents and forms may be attached to comply with any of the reporting sections. To comply with the certification requirements, the company may use the sample affidavit attached as "Example A" or one of its own. The affidavit must certify the company's: 1) appropriate use of federal universal support funds, 2) compliance with service quality and customer protection provisions, and, 3) ability to remain functional in an emergency. Due Date: September 1 of each year. This year's report is due by -5PM, MDT on September 3, 2012. Submit one (1) copy to: Idaho Public Utilities Commission Commission Secretary 472 W. Washington P0 Box 83720 Boise, Idaho 83720-0074 Or email to: jean.jewelI(puc.idaho.gov Questions/comments: Grace Seaman IPUC Utilities Analyst Phone: 208.334.0352 FAX: 208.334.3762 Email: grace.seaman2ipuc.jdaho.gov I:/internet/telecom/annualetccei-tdoc Page 9 of 9 07/12