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HomeMy WebLinkAbout20120821Inland Cellular ETC.pdfJean Jewel August 20, 2012 Page 2 of 2 CERTIFICATE OF SERVICE I, James K. Brooks, hereby certify that I have, on this 20th day of August, 2012, served the foregoing ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION upon all parties believed to be of interest in this proceeding. A copy of the foregoing ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) ANNUAL RE-CERTIFICATION filed today was placed in the United States mail, first-class postage pre-paid, overnight delivery service or electronically, as applicable, to the following: Ms. Jean Jewel, Executive Secretary Idaho Public Utilities Commission 472 W. Washington Street Post Office Box 83720 Boise, Idaho 83720-0074 Electronically to: jean.jewel()puc.idaho.gov Marlene H. Dortch Office of the Secretary Federal Communications Commission 9300 East Hampton Drive Capital Heights, MD 20743 Via Federal Express overnight delivery Ms. Karen Majcher Vice President-High Cost and Low Income Division 2000 L Street, NW, Suite 200 Washington, DC 20036 Electronically to: hccerts@usac.org Nez Perce Tribal Executive Committee Silas C. Whitman, Chairman Post Office Box 305 Lapwal, ID 83540 Via USPS ELIGIBLE 1 I I (aYllI'L.1 CONTENTS Section 1: Carrier Information Section 2: Description of Local Usage Plan Section 3: Detailed Outage Information Section 4: Unfulfilled Service Requests Section 5 Customer Complaints Section 6: Service Quality and Consumer Protection Certification Section 7: Ability to Remain 'Functional in an Emergency Section 8 Additional Voice Rate Data Section 9: Federal USF High-Cost Support Certification Section 10: Two-Year Network Improvement Plan and Progress Report Section 11: References and Reporting Instructions I:/internetltelecom/arinualetccerLdoc Page 1 of 11 07/12 Section 1: Eligible Telecommunication Carrier Information Date of ETC Annual Report: August 20, 2012 Company Name: Washington RSA No. 8 Limited Partnership (dibla Inland Cellular Address: 103 S 2nd Street P.O. Box 688 Roslyn, WA 98941 Company Contact Person/Title: James K. Brooks, Treasurer/Controller of the General Partner, Inland Cellular Telephone Company Telephone Number: (509) 649-2500 Email Address: jbrooks@inlandnet.com Service Area Code (SAC): 479007 Number of Idaho Telephone Service Assistance Program (ITSAP) recipients: 89 (612012) (Use number from last report submitted to the ITSAP Administrator) I:/internet/teleeom/annualetccert.doc Page 2 of 11 07/12 Section 2: Description of Carrier's Local Usage Plan-- Competitive Eligible Telecommunications Carrier (CETC) Only ETCs must submit i voice Lifeline and IT-SAP charges, if any, fort subscribers that are it plans, such as a link to a 0 I :TinterneUtelecom/annualetccert.doc Page 3 of 1, 1 07112 Section 3: Detailed Outage Information §54.313(a)(2) ry outage, as that term is defined in 47 C.F.R. § 4.5, of at least thirty (30) öø area in which an ETC is designated for any facilities it owns, operates, leases affect (a) at least ten percent of the end users served in a designated service as defined in 47 C F R 4,5(e). Speciflcafly, the annual report must include and time of onset of the outage; (b) a brief description of the outage and its revent a similar situation in the future; and (I) the number of customers affected. ember. See Order No. 29841, page 18. Number of outages: one (1) Section 4: Unfulfilled Service Requests §54.31 3(a)(3) Provide the number of requests for service from potential customers within the ETC'S service area(s) that were unfulfilled in the previous year (Januaiy—December) The ETC shall also detail how it attempted to provide service to those potential customers. SeeOrderNo. 29841, page 19. The number of unfulfilled service requests from potential customers within the ETC's service area: There were zero (0) unfulfilled service requests Additional information: Section 5: Customer Complaints §541313(a)(4) Provide the number of complaints per 1,000 handsets or lines for the previous year (JatWaiy-J?Gember) The number of customer complaints per 1,000 handset or working access lines: zero (0) I:/intemetltelecom/annualetccert.doc Page 4 of 11 67112 I:/internet/telecom/annuafetccert.doc Page 5 of 11 07/12 Section 6: Service Quality and Consumer Protection Certification §64.313(a)(5) Provide certification that the carrier is complying w#h applicable service quality standards and consumer protection rules. Section 7: Ability to Remain Functional in Emergencies Certification §54.313(a)(6) ETCs must demonstrate that it has a reasonable amount of back-up power to ensure functionality without an external power source is able to re-route traffic around damaged facilities and is capable of managing traffic spikes resulting from emergency situations. I, James K. Brooks, being of lawful age, state that I am Treasurer/Controller of Inland Cellular Telephone Company, as general partner of and on behalf of Washington RSA No. 8 Limited Partnership (d/bla Inland Cellular)("Company"), that I am authorized to execute this certification on behalf of the Company, and that the facts set forth in this certification are true to the best of my knowledge, information and belief. On this basis, the Company certifies to the Idaho Public Utilities Commission, pursuant to 47 C.F.R. § 64.2009(e), that the Company's operating procedures are adequate to ensure compliance with the Customer Proprietary Network Information rules and regulations as set forth in 47 C.F.R. §§ 64.2001 through 64.2009 and the Cellular Communications and Internet Association's Consumer Code for Wireless Service. The Company further certifies that it maintains back-up power to ensure functionality without an external power source in the forms of auxiliary generators and batteries in its central office and at cellular tower locations The Company also certifies that it constantly monitors traffic on its tower locations and that it's switching capability is more than adequate to manage the traffic of its subscribers; purchased a new switch in 2010. The Company further certifies, depending upon the circumstances of the outage, like the one that is reported in Section 3 where the Ti mux that carries the signal for 10 of the 29 cellular sites in Idaho went down, that it is able to re-route traffic around damaged facilities All Inland Cellular subscribers are defaulted to roam on competitors if an Inland Cellular signal cannot be obtained. I certify under penalty of perjury under the laws of the State of Idaho that the foregoing is true and correct. Dated this 20th day of August, 2012 at Roslyn, Washington. I:/intemet/telecom/annualetccert.doc Page 6 of 11 07/12 Section 8: Additional Voice Rate Data Not applicable since Washington RSA No. 8 Limited Partnership (dibla Inland Cellular) is a Competitive Eligible Telecommunications Carrier. I:/internetltelecom !annuaietccert.doc Page 7 of 11 07112 Section 9: Federal USF High-Cost Support Certification §54.313, §54.314 Pursuant to FCC regulations, in order for ETCs to continue to receive federal USF, the Commission "must file an annual certification with the Administrator (USA CI and the Commission (FCC) stating that all federal high-cost support provided to such carriers within that State will be used only for the provision, maintenance, and upgrading of facilities and services for which the support is intended" State of WASHINGTON) CERTIFICATION BY ELIGIBLE TELECOMMUNICATIONS CARRIER ss OF COMPLIANCE WITH SERVICE QUALITY AND CUSTOMER County of KITTITAS ) PROTECTION ABILITY TO REMAIN FUNCTIONAL IN EMERGENCIES AND USE OF FEDERAL HIGH-COST SUPPORT AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers ce it is compliant with applicable service quality standards and consumer protection rules, and ETCs must onstrate the ability to remain functional In emergencies. In addition, the Commission must file an annual fication with the USAC and the FCC that all federal high-cost support provided to ETCs within the State a to will be used only for the provision, maintenance, and upgrading of facilities and services for which the ort is Intended. Accordingly, the undersigned states and verifies under oath the following: 1.1 am an officer of Inland Cellular Telephone Company, general partner of Washington RSA No. 8 Limited Partnership (d/b/a Inland Cellular), an eligible telecommunications carrier for receiving federal universal service sunoort under section 214(e) of the Telecommunications Act of 1996 in the state of Idaho 2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service quality standards and consumer protection rules as set forth In Commission Order No. 29841. 3.Washington RSA No. 8 Limited Partnership (dlbla Inland Cellular) Is complying with applicable service quality standards and consumer protection rules of the Federal Communications Commission and the Idaho Public Utilities Commission 4.I certify to the Commission that the Company is able to remain functional in emergencies as set forth in Commission Order No. 29841 and in 47 C.F,R. § 54.201(a)(2). 5.I also certify that all federal universal service support funds received by Washington RSA No. 8 Limited Partnership (d/b/a InlandCellular) during the current calendar year will be used in a manner consistent with section 254(e); that is, for the provision, maintenance, and upgrading of facilities and services for which the support is intended The company will continue to comply for the period of January 1, 2013, through December 31, 2013, to be eligible for federal universal service fund support. 6.This verification and affidavit is provided to be the Idaho Public Utilities Commission to enable the IPUC to certify to the FCC that federal universal service support received by theIgible carriers in the state will be used Ina manner consistent with Section 254(e) of the Telecomr rfli6ns Act before me NOTARY PUBLIC MY COMMISSION EXPIRES I:lintemetltelecom!annualetccert.doc Page 8ofll 07/12 Section 10: Two-Year Network Improvement Plan and Progress Report s report on the carrier's two-year service quality improvement plan, ard meeting the plan targets, an explanation of how much universal was used to improve signal quality, coverage, or capacity, and an vement targets that have not been fuffihled This information shall be nnual report must also include an updated two-year network Inland Cellular has made substantial investments over the years, having approximately 29 cellular sites, three customer service offices, and eight agent locations in its Idaho service area, which allows Inland Cellular to provide quality telecommunications services to its customers in its designated ETC service area. Inland Cellular completed the following projects during 2011: Ahsahka - New cellular site; upgraded EVDO Clearwater Casino - New cellular site Cottonwood - Upgraded radio, antenna and microwave Lapwai - New co-location cellular site; upgraded EVDO McGregors - Upgrade to antenna and microwave Moscow - Leased new customer service location Nuxoll - Upgrade microwave Teakean Butte - Upgraded EVDO Voicemail - Purchased and installed new system Switch - Upgrades Total add itons for Idaho operations for 2011 - Approximately $2,834,000 Operating expenses for Idaho operations for 2011, excluding Toll, Roaming and Cost of Goods Sold were approximately $10,284,000. Inland Cellular has in its budget the following projects for 2012 and 2013: Deary - New cell site including Microwave and EVDO (Est. $350,000) Kamiah - Upgrade data (Est. $75000) :Kooskia - Upgrade data (Est. $75,000) Mason Butte - Upgrade data (Est. $75,000) West Twin - Upgrade microwave and data (Est. $200,000) Pre-pay System - New (Est. $200000) Switch - Upgrades (Est. $500,000) Budgeted operating expenses for Idaho operations for January 1, 20112 through December 31, 2012 and January 1, 2013 through December 13, 2013, excluding Toll, Roaming and Cost of Goods Sold are approximately $10,521,000 and $10,627,000, respectively. These projects represent what has been approved in the budget process however, since Inland Cellular operates on a cash flow basis and sites are dependent upon need, 1 I:iinternetltelecom/annualetccert,doc Page 9 of 11 07/12 / suitability and negotiation, some of these projects may not be completed until 2013 or 2014 or the budgeted funds may be re-directed to other sites where need is warranted. An actual 2013 capital budget will not be developed until November of this year, however, Inland Cellular will continue to place investments and incur expenses related to the provisioning, maintenance and upgrading facilities for the services supported by USF into these areas as it has done in the past. Through the expenditure of these funds as well as past investments, the Company is able to continue to provide services at a level that the Company believes meets the intent set forth in 47 U.S.C. § 254 of providing quality telecommunications services to customers in the service area for which the Company is designated as an ETC. The Company reports that it has not received any Interstate Access or High Cost Universal Service Support for SAC 479007. l:/internetltelecom/annualetccert.doc Page 10 of 11 07112 Section 11: References and Filing Instructions Instructions: Company documents and forms may be attached to comply with any of the reporting sections. To comply with the certification requirements, the company may use the sample affidavit attached as "Example A" or one of its own. The affidavit must certify the company's: 1) appropriate use of federal universal support funds, 2) compliance with service quality and customer protection provisions, and, 3) ability to remain functional in an emergency. Due Date: September 1 of each year. This year's report is due by 5PM, MDT on September 3,2012. Submit one (1) copy to: Idaho Public Utilities commission Commission Secretary 472 W. Washington P0 Box 83720 Boise, Idaho $3710-0074 Or email to: iean.jewell(äpuc.idaho.goy Questions/Comments: Grace Seaman IPUC Utilities Analyst Phone: 208.334.0352 FAX: 208.334.3762 Email: grace.seaman(äpuc.idaho.gov JJinternet/telecom/annuatetccert.doc Page 11 of 11 07/12