20120702Frontier ETC Filing.pdf

The service outage information contained in Attachment A is confidential and is included
in this filing, on yellow paper, in a separate sealed envelope labeled confidential
Any questions or notifications pertaining to this filing should be directed to me at (916)
686-3588 or by email at ioe chicoineftr corn
Respectfully Submitted,
A hicoine
ger, YRegulatory Compliance and Reporting
Enclosures
cc: Renee Wilier
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page lof8
FRONTIER COMMUNICATIONS ANNUAL REPORT FOR CERTIFICATION AS AN
ELIGIBLE TELECOMMUNICATIONS CARRIER
In accordance with the USF/ICC Transformation Order released in this docket on November 18,
2011, clarified by the Order released on February 3, 2012, Frontier Communications Corporation
(Frontier Communications) hereby files this Annual Report (Report) of its compliance with the
requirements to remain an Eligible Telecommunications Carrier (ETC) in accordance with §
54.313 of the Commission's rules. The following companies, which comprise Frontier
Communications, request continued certification as an ETC for purposes of receiving high cost
federal Universal Service Fund (USF) support in 2012-2013, as well as any other USF support
for which it is eligible
COMPANY STUDY AREA STUDY
AREA CODE
Citizens Telecommunications Citizens Telecommunications Company of 542308
Company of California, Inc. California.
Citizens Telecommunications Company of 543402
California (Golden State)
Citizens Telecommunications Company of 544342
California (Tuolumne)
Citizens Telecommunications Company of 542315
California (Global Valley Networks)
Citizens Telecommunications Citizens Telecommunications Company of 474427
Company of Idaho Idaho
Citizens Telecommunications Citizens Telecommunications Company of 341183
Company of Illinois Illinois
Citizens Telecommunications Citizens Telecommunications Company of 361123
Company of Minnesota, LLC Minnesota (Lakes)
Citizens Telecommunications Company of 367123
Minnesota (South)
Citizens Telecommunications Citizens Telecommunications Company of 484322
Company of Montana Montana
Citizens Telecommunications Citizens Telecommunications Company of 371128
Company of Nebraska LLC Nebraska
Citizens Telecommunications Citizens Telecommunications Company of 554431
Company of Nevada Nevada - North
Citizens Telecommunications Company of 554432
Nevada— South
Citizens Telecommunications Citizens Telecommunications Company of 154532
Company of New York, Inc. New York (Upstate)
Citizens Telecommunications Company of 154533
New York (Red Hook)
Citizens Telecommunications Company of 154534
New York (Western Counties)
FRONTIER COMMUNICATIONS WC Docket No 10-90
Page 2 of 8
Citizens Telecommunications Citizens Telecommunications Company of 533401
Company Of Oregon Oregon
Citizens Telecommunications Citizens Telecommunications Company of 294336
Company of Tennessee L.L.0 Tennessee
Citizens Telecommunications Citizens Telecommunications Company of 290580
Company of Volunteer State Volunteer State
LLC
Citizens Telecommunications Citizens Telecommunications Company of 454426
Company of the White the White Mountains
Mountains, Inc
Citizens Telecommunications Citizens Telecommunications Company of 504429
Company of Utah Utah
Citizens Telecommunications Citizens Telecommunications Company of 200271
Company of West Virginia West Virginia (Mountain State)
Citizens Telecommunications Company of 204338
West Virginia (St. Mary's)
Citizens Telecommunications Company of 204339
West Virginia (Bluefield)
Citizens Utilities Rural Citizens Utilities Rural Company 452172
Company, Inc.
Commonwealth Telephone Commonwealth Telephone Company 170161
Company LLC
Frontier Communications - Frontier Communications - Midland 341055
Midland, Inc.
Frontier Communications - Frontier Communications - Prairie 341073
Prairie, inc.
Frontier Communications - Frontier Communications - Schuyler 341079
Schuyler, Inc.
Frontier Communications - St. Frontier Communications - St. Croix 330944
Croix LLC
Frontier Communications Frontier Communications Northwest (WA) 522416
Northwest Inc. Frontier Communications Northwest (WA- 522449
Contel)
Frontier Communications Northwest (OR) 532416
Frontier Communications Northwest (11)) 472416
Frontier Communications of Frontier Communications of Alabama 250306
Alabama, LLC
Frontier Communications of Frontier Communications of Ausable 150072
Ausable Valley, Inc. Valley
Frontier Communications of Frontier Communications of Breezewood 170149
Breezewood, LLC
Frontier Communications of Frontier Communications of Canton 170152
Canton, LLC
Frontier Communications of Frontier Communications of DePue 340998
DePue, Inc.
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page 3 of 8
Frontier Communications of Frontier Communications of Fairmount 220362
Fairmount LLC
Frontier Communications of Frontier Communications of Georgia 220381
Georgia LLC
Frontier Communications of Frontier Communications of Illinois 341038
Illinois, Inc.
Frontier Communications of Frontier Communications of Indiana 320750
Indiana LLC
Frontier Communications of Frontier Communications of Iowa 351127
Iowa, LLC
Frontier Communications of Frontier Communications of Lakeside 341011
Lakeside, Inc.
Frontier Communications of Frontier Communications of Lakewood 170178
Lakewood, LLC
Frontier Communications of Frontier Communications of Lamar County 250301
Lamar County, LLC
Frontier Communications of Frontier Communications of Michigan 310682
Michigan, Inc. Frontier Communications of Michigan 300682
(OH)
Frontier Communications of Frontier Communications of Minnesota 361367
Minnesota, Inc.
Frontier Communications of Frontier Communications of Mississippi 280460
Mississippi LLC
Frontier Communications of Frontier Communications of Mondovi 330912
Mondovi LLC
Frontier Communications of Mt. Frontier Communications of Mt. Pulaski 341061
Pulaski, Inc.
Frontier Communications of Frontier Communications of New York 150100
New York, Inc.
Frontier Communications of Frontier Communications of Orion 341067
Orion, Inc.
Frontier Communications of Frontier Communications of Oswayo River 170194
Oswayo River LLC
Frontier Communications of Frontier Communications of Pennsylvania 170168
Pennsylvania, LLC
Frontier Telephone of Rochester, Frontier Telephone of Rochester 150121
Inc.
Frontier Communications of Frontier Communications of Seneca- 150122
Seneca-Gorham, Inc. Gorham
Frontier Communications of Frontier Communications of Sylvan Lake 150128
Sylvan Lake, Inc _________________________________ ___________
FRONTIER COMMUNICATIONS WC Docket No 10-90
Page 4 of 8
Frontier Communications of the Frontier Communications of the Carolinas 240479
Carolinas Inc. (SC)
Frontier Communications of the Carolinas 240526
(SC-Contel)
Frontier Communications of the Carolinas 230479
(NC)
Frontier Communications of the Carolinas 230509
(NCContel)
Frontier Communications of the Carolinas 343035
(IL)
Frontier Communications of the Frontier Communications of the South (AL) 250318
South, LLC Frontier Communications of the South (FL) 210318
Frontier Communications of the Frontier Communications of the Southwest 541863
Southwest Inc. (CA-Contel)
Frontier Communications of the Southwest 452302
(AZ-Contel)
Frontier Communications of the Southwest 552302
(NV-Contel)
Frontier Communications of Frontier Communications of Thorntown 320828
Thorntown LLC
Frontier Communications of Frontier Communications of Virginia 205050
Virginia, Inc
Frontier Communications of Frontier Communications of Viroqua 330967
Viroqua LLC
Frontier Communications of Frontier Communications of Wisconsin 330964
Wisconsin LLC
Frontier Communications West Frontier Communications West Coast (CA) 542344
Coast Inc.
Frontier Midstates Inc. Frontier Midstates (MI) 313033
Frontier Midstates (IN) 323034
Frontier North Inc Frontier North (WI) 330886
Frontier North (OH) 300615
Frontier North (MI) 310695
Frontier North (IN) 320772
Frontier North (IN-Contel) 320779
Frontier North (IL-Contel) 341036
Frontier North (IL) 341015
Frontier West Virginia Inc Frontier West Virginia, Inc 205050
Navajo Communications Navajo Communications Company (AZ) 454449
Company, Inc. Navajo Communications Company (NM) 494449
Navajo Communications Company (UT) 504449
Ogden Telephone Company Ogden Telephone Company 150110
Rhinelander Telephone LLC Rhinelander Telephone— Crandon 330870
Rhinelander Telephone - Headwaters 330891
Rhinelander Telephone—Rhinelander 330940
1 Rhinelander Telephone— Rib Lake 330941
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page 5 of 8
Based on the information contained in this Report, Frontier Communications respectfully
requests that the FCC grant continued designation as an ETC and make the appropriate
certification to USAC so that the companies described in this Report will receive USF support in
2012-2013. In support of this Application, Frontier Communications states the following:
1.§54.313(a)(1): Five Year Improvement Plan
Pursuant to 17 of the February 3, 2012 Order in this docket, "ETCs that are not required by a
state commission to file a quality improvement plan with the state commission are not required
to file a plan with the Commission this year." Frontier has not been required by any state
commission to submit a quality improvement plan and accordingly does not submit one to the
Commission in 2012.
2.§54.313(a)(2): Outage Reporting
Please see Confidential Attachment A
Outage reporting is not being provided for the following states because the state has not required
collection of such data.
Alabama
Arizona
Georgia
Illinois
Michigan
Mississippi
Montana
Nevada
New York
North Carolina
North Dakota
Ohio
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Utah
Virginia
Washington
Wisconsin
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page 6 o 8
3. §54.313(a)(3): Unfulfilled Requests for Service
Please see Attachment B.
Counts of Unfulfilled requests for service are not being provided for the following states because
the state has not required collection of such data
Alabama
Arizona
California
Georgia
Illinois
Indiana
Montana
Nevada
New York
North Carolina
North Dakota
Ohio
Pennsylvania
South Carolina
South Dakota
Tennessee
Utah
Virginia
Washington
Wisconsin
4 §54.313(a)(4): The Number of Complaints per 1,000 connections
Please see Attachment C
The number of complaints per 1,000 connections is not being provided for the following states
because the state has not required collection of such data.
Alabama
Arizona
California
Georgia
Illinois
Montana
Nevada
New York
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page 7 of 8
North Carolina
North Dakota
Ohio
Pennsylvania
South Carolina
South Dakota
Tennessee
Utah
Virginia
Wisconsin
5 §54.313(a)(5): Certification of Compliance with Applicable Service Quality
Standards and Consumer Protection Rules
The Frontier Communications ILEC companies certify that they comply with applicable state
and FCC consumer protection and service quality standards. Frontier has a Customer Proprietary
Network Information (CPNI) Manual which reflects the December 2007 revisions to the FCC's
CPNI rules Frontier has also implemented an Identity Theft Prevention Program in accordance
with the federal Red Flag Rules
6 §54.313(a)(6): Emergency Preparedness
The Frontier Communications ILEC companies certify that the companies are able to function in
emergency situations as set forth in section 54.202(a)(2). Frontier Communications ILEC
companies are able to remain functional in an emergency situation through the use of back-up
power to ensure functionality without an external power source The companies' network is
engineered to provide maximum capacity in order to handle excess traffic in the event of traffic
spikes resulting from emergency situations
7. §54.313(h): Voice Rate Data
Frontier Communications reports that pursuant to § 54.318, as modified by the Commission's
February 3, 2012, and May 14, 2012, Orders, no Frontier company receiving High Cost Loop
Support or High Cost Model support has end-user rates below the Commission's $10 rate floor.
CONCLUSION
Based on the forgoing, Frontier Communications meets all the requirements for continued
designation as an ETC. Frontier Communications therefore requests that the FCC issue an
appropriate certification indicating that it is in compliance with 47 USC 254(e) and should
receive all federal universal service support determined for distribution in 2013.
FRONTIER COMMUNICATIONS WC Docket No. 10-90
Page 8of8
Signed,
Kenneth F Mason Date
Vice President, Government and Regulatory Affairs
Frontier Communications
180 S Clinton Ave., 5th Floor
Rochester, NY 14646-0500
Page loll
CONFIDENTIAL INFORMATION—SUBJECT TO PROTECTIVE ORDER IN WC DOCKET NO. 10-90 BEFORE THE FEDERAL COMMUNICATIONS COMMISSION
ATTACHMENT A: Outage Reporting
State: Idaho
Legal Entity NAME:
Citizens Telecommunications Company of Idaho
Year 2011 Service InterruptIons:
Redacted
Page loU
CONFIDENTIAL INFORMATION—SUBJECT TO PROTECTIVE ORDER IN WC DOCKET NO. 10-90 BEFORE THE FEDERAL COMMUNICATIONS COMMISSION
ATTACHMENT A: Outage Reporting
State: Idaho
Legal Entity NAME:
Frontier Conimunciations Northwest Inc.
Year 2011 Service Interruptions:
Redacted
ATTACHMENT B: Unfulfilled Requests for Service Page 1 of 1
STATE ETC Filing-2011
Idaho
ATTACHMENT C: Complaints Filed by State Page 1 of 1
Complaints per 1000 access
State Legal Entity I lines
ID Citizens Telecommunications Company of Idaho 1.60
ID Frontier Communications Northwest Inc. 0.82

Total Idaho 0.94