20120702Allied Wireless dba Alltel Wireless.pdf

RECEIVED
ELIGIBLE TELECOMMUNICATIONS CARRIER (ETC) tfljAL PM 3:37
RE-CERTIFICATION
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CONTENTS -o
Section 1: ETC Information
Section 2: Description of Carrier's Local Usage Plan
Section 3: Detailed Outage Information
Section 4: Unfulfilled Service Requests
Section 5: Customer Complaints
Section 6: Service Quality and Consumer Protection Certification
Section 7: Ability to Remain Functional in an Emergency
Section 8: Federal USF High-Cost Support Certification
Section 9: Two-Year Network Improvement Plan and Progress Report
Section 10: ETC References and Reporting Instructions
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Section 1: Eligible Telecommunication Carrier Information
Date of ETC Annual Report: July 2, 2012
Company Name:
Address: .1O;1 1echnoIov Drive, Little Rock. A1112223
Company Contact Person/Title: Rohan Ranarala, Director— Regulatory ComDliance
Telephone Number: [phone]
Email Address rohanranaraawQcn
Service Area Code (SAC): 479012
Numberof Idaho Telephone Service Assistance Program (ITSAP) recipients: 122 as of
12/3112011
(Use number from last report submitted to the ITSAP Administrator)
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Section 3: Detailed Outage Information §54209(a)(2)
Number of outages: 0
Section 4: Unfulfilled Service Requests §54.202(a)(1)A)
potential customers within the ETC's service
Section 5: Customer Complaints §54.209(a)(4)
Provide the number of complaints per 1,000 handsets or lines for the previous year (July 1, 2010—June 30,
2011).
The number of customer complaints per 1,000 handset or working access lines: I 54
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Section 6: Service Quality and Consumer Protection Certification
§54.202(a)(3)
Provide certification that the carrier is complying with applicable service quality standards and consumer
protection rules.
Please see Exhibit 2 attached hereto.
Section 7: Ability to Remain Functional in Emergencies Certification
§54.201 (a)(2)
Pease see Exhibit 2 attached hereto.
Section 8: Federal USF High-Cost Support Certification §54.313, §54.314
Please see Exhibit 2 attached hereto.
NOTE: See "Example A" Affidavit of Business or Corporate Officer for the above certification
requirements.
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Section 9: Two-Year Network Improvement Plan and Progress Report
Two-Year Network Improvement Plan Format
1: July 1, 2011—June 30,2012*
2012—June 30,2013*
Project completion date
Estimated cost of project
Additional comments
*This report is intended to be a Please do
not provide information for any
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Section 10: ETC References and Reporting Instructions
ETC Designation, Reporting, and Certification Requirements.
Statutory Designation Requirements:
1.Common Carrier—ETC applicant must be a "common carrier" as defined in 47 U.S.C. §
153(10).
2.Provide the Universal Services set forth in 47 C.F.R. § 54.101(a).
3.Lifeline Advertisement. See 47 U.S.C. § 214(e)(1)(B).
4.Public Interest. See 47 C.F.R. § 54.202(c).
5.Tribal Notification. See 47 C.F.R. § 54.202(d).
Order No. 29841):
upported Services.
3.A
4. Description of a local usage plan comparable to that of the Incumbent local exchange
porting Requirements (Commission Order No. 29841):
1.Two-Year Network Improvement Plan & Progress Report (July 1,2011—June 30, 2013)
2.Outages
3.Unfulfilled Service Requests
4.Customer Complaints
5.Service Quality and Consumer Protection certification
6.Ability to remain functional in an emergency certification
Use of Federal High Cost Fund Certification Requirement
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i:References and Filing Instructions
Links:
Instructions: Company documents and forms may be attached to comply with any of the
reporting sections.
attached as
provisions, and, 3) ability to remain functional in an emergency.
Due Date: September 1 of each year. The 2010 report is due by 5PM, MDT on
September 1, 2012.
Submit one (1) copy to: Idaho Public Utilities Commission
Commission Secretary
472 W. Washington
P0 Box 83720
Boise, Idaho 83720-0074
Or email to: iean.iewelI(puc.idaho.gov
Questions/Comments: Grace Seaman
IPUC Utilities Analyst
Phone: [phone]
FAX: [phone]
Email: grace.seaman(puc.idaho.gov
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EXHIBIT 1
[contract P1an'
Add Ons J
(No

6o: ntract Plan
t lite['
wireless
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aliteiwireless .com
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Welcome to Lifeline
Lifeline Lifeline prepaid wireless
...........
.... . .....
When do I need to pay?
$10 Is due each month on your bill cycle date.
What happens If I run out of minutes?
You can still use your phone if you run out of
minutes. Just add extra money to your account,
and you will be able to make calls for I0/minute,
send texts for 10l/text message and send pictures
for 250ilpicturo message.
You have received the current
U Lifeline phone model.
A wall charger is included In the box
along with a User Guide.
How to take care of your phone:
Your phone may look very similar to other
U Lifeline phones. To protect your phone,
you can put stickers on it so you know
it's yours.
What if I lose my phone?
You can buy a phone in an AIltel store
for full retail price if you lose your phone.
Free replacements are NOT available.
The model available may be different
than your current phone.
Paymerts
how to make payments:
Your first month of service is FREE You get one
set of minutes per month. If you run Out of minutes,
you can add $10 and pay 1 0 for each minute
and text message.
Each month on your bill cycle date, you pay $10
on your account to give you another set of minutes.
Now to make a payment:
• Dial *PAY
• Online at alltelwireless.com/myaccount
• At a kiosk in an AlItel store
• Purchase Refill PINs and Cards, available
at many convenience stores
Your Balance
How to check your balance:
• Dial *369 or text "minute" to MYMINS
from your phone to check your balance for Free.
• Go online to alltelwireless.com or
alltelwireless.com/myaccount for information
Questions?
• Call 1-877-502-8645 for information about Lifeline.
• Visit a kxal retail store.
• Visit us at alltelwireless.com/lifelino • LLteF
wireless
EXHIBIT 2
State of Arkansas ) ) ss
County of Pulaski )
AFFIDAVIT OF BUSINESS OR CORPORATE OFFICER
The Idaho Public Utilities Commission Order No. 29841 requires that Eligible Telecommunications Carriers cert
that it is compliant with applicable service quality standards and consumer protection rules; and ETCs must
demonstrate the ability to remain functional in emergencies. In addition, the Commission must file an annual
certification with the USAC and the FCC that all federal high-cost support provided to ETCs within the State of
Idaho will be used only for the provision, maintenance, and upgrading of facilities and services for which the
support is intended. Accordingly, the undersigned states and verifies under oath the following:
1.I am an officer of Allied Wireless Communications Corporation, an eligible telecommunications carrier for
receiving federal universal service support under section 214(e) of the Telecommunications Act of 1996 in
the state of Idaho.
2.I am familiar with the Company's day-to-day operations in the state of Idaho and with the State's service
quality standards and consumer protection rules as set forth in Commission Order No. 29841.
3.Allied Wireless CommunicUon Corporation is complying with applicable service quality standards and
4.I certify to the Commission that the Company is able to remain functional in emergencies asset forth in
Commission Order No. 29841 and in 47 C.F.R. § 54.201(a)(2).
5.I also certify that all
Corporation during
is, for the provision,
intended. The corn
to be eligible
6.This verification anc
to certify to the FCC
h the supportis
through December 31,
é carriers in
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