20120628Rural Telecom.pdf

FVTIT.
RURAL TELECOM 892 W. Madison Ave., Olenns Ferry, ID 83623
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Rural Telephone Company
June 21, 2012
Ms. Marlene H. Dortch
Office of the Secretary
Federal Communications Commission
44512 Street SW
Washington, D.C. 20554
Ms. Karen Majcher
Vice President - High Cost Low Income Division
Universal Service Administrative Company /
2000 1 Street NW, Suite 200
Washington, D.C. 20036
C-
m
00 r-il
co
C)
m
CA)
CA)
OiVR- T -/ -O&
RE WC Docket No 10-90 Annual Reporting Requirements for High-C6t Recipients §54.313 (a)(2)
through (a)(6) and (h)
Pursuant to Section 54.313(a)(2rough (a)(6) and (h) of the Federal Communications Commission's
rules, enclosed are the 2012 annual reporting requirements and certifications for Rural Telephone
Company, Study Area Code for Idaho 472233 and StudyArea Code for Nevada 552233. Rural0.
Telephone Company is a state-designated ETC, and as such, is submitting to the Commission relevant
information from reports it files with its state commission for §54.313 (a)(2) through (a)(4).
Should you have any questions, please contact Susan Case via email at [e-mail] or by
phone at [phone].
M ichael J. art
Vice President
Enclosures
Cc: (Ndaho) Public Utilities Commission
ETC Report Due on 7/2/2012 must file the following Information:'
54.313 Annual reDortine reauirements for high-cost recipients.
(a) Any recipient of high-cost support shall provide:
(1
etailed information on any outage in the prior calendar year, as that term
is defined in 47 CFR 4.5, of at least 30 minutes in duration for each service
area in which an eligible telecommunications carrier is designated for any
facilities it owns, operates, leases, or otherwise utilizes that potentially affect
(i)At least ten percent of the end users served in a designated service
area; or
(ii)A 911 special facility, as defined in 47 CFR 4.5(e)
(iii)Specifically, the eligible telecommunications carrier's annual
report must include information detailing:
(A)The date and time of onset of the outage;
(B)A brief description of the outage and its resolution;
(C)The particular services affected;
(D)The geographic areas affected by the outage;
(E)Steps taken to prevent a similar situation in the future;
and
(F)The number of customer affected.
The number of requests for service from potential customers within the
recipient's service areas that were unfulfilled during the prior calendar
year. The carrier shall also detail how it attempted to provide service to
those potential customers;
The number of complaints per 1,000 connections (fixed or mobile) in the
icertification
rior calendar year;
that it is complying with applicable service quality standards
and consumer protection rules;
JrCertification that the carrier is able to function in emergency situations as
set forth in § 54.202(a)(2);
1dditional voice rate data. All incumbent local exchange carrier recipients of high-
cost support must report all of their flat rates for residential local service, as well as state
fees as defined pursuant to § 54.318(e) of this subpart. Carriers must also report all rates
that are below the local urban rate floor as defined in § 54.318 of this subpart, and the
number of lines for each rates specified. Carriers shall report lines and rates in effect as of
January 1.
The 2012 rate floor is $10. 00. Ifyour rates are above this rate, you do not need to report
this information.
Ifyour SAC includes Tribal lands, please read 54.313(a) (9)
1 FCC DA 12-729, Released on May 8, 2012.
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Rural Telephone Company
OUTAGE REPORTING * §54.313 (a)(2)
Detailed information on any outage in the prior calendar year, as that term is defined in 47 C.F.R. 4.5,
of at least 30 minutes in duration for each service area in which an eligible telecommunications
carrier is designated for any facilities it owns, operates, leases, or otherwise utilizes that potentially
affect (i) At least ten percent of the end users served in a designated service area; or (ii) A 911 special
facility, as defined in 47 C.F.R. 4.5(e). 47 C.F.R. §54.313(a)(2).
Detailed Outage Information for 2011
Date of
Outage
Time of
Outage
Description of Outage
and Resolution
Particular
Services
Affected
Geographic
Areas Affected
Steps Taken to Prevent
Future Recurrences
Number of
Customers
Affected
SEE EXHIBIT A
EXHIBIT A - 2011 Outage Report
ETC Report FY 2011
ONSET DATE /TIME AREA DESCRIPTION SERVICE AFFECTED RESOLUTION • #CUSTOMERS END DATE
Atlanta, ID
1/17/2011 0625 208-864 snow/ice covering repeater, local/long distance & DSL snow/ice removed 55, 1/18/2011, 1630
Three Creek, ID
3/16/11 0730 208-857 Switch down local & long distance/DSL routing to switch 150 3/18/11, 1700
corrected.
5/2/110739 Jarbidge, NV/Three Crk, ID
8/2/110645
8/17/111143
8/25/110900
5/24/111205
775-488, 208-857 Switch down local & long distance/DSL power outage
From power outage replaced all batteries
In backup generator
Atlanta, ID
208-864 microwave covered local & long distance/DSL cleared dish
with snow & ice
North Fork, NV switch down local & long distance replaced card
775-758
Shoup, ID
208-394
Shoup, ID
150 5/3/11, 1230
65 6/3/11, 1700
80 8/3/11, 1355
cut main cable local & long distance spliced cable 25 8/17/11, 1745
cut main cable local & long distance spliced cable 25 8/25/11, 1800
UNFULFILLED SERVICE REQUESTS - §54.313(a)(3)
The number of requests for service from potential customers within the recipient's service areas that
were unfulfilled during the prior calendar year. The carrier shall also detail how it attempted to
provide service to those customers.
There were two (2) unfulfilled requests for service from potential customers in Rural Telephone
Company's service area during calendar year 2011. See Attached EXHIBIT B
EXHIBIT B
ETC Report FY 2011
480-123-170 (3) Report on failure to provide service.
Shoup, ID - 208-394, one unfulfilled service request. Individual requested service in and area that was
accessible only by boat. Our main cable runs on the opposite side of the Salmon River. This service area
is in the Wild and Scenic River corridor, therefore there could be no aerial cable crossing the river.
Informed individual about satellite phones or satellite internet;
North Fork, NV-775-758. One unfulfilled service request. Individual requested service in a private
subdivision that has no main cable near it and no telecommunication cable in the subdivision. In the
future we should be able to provide the individual service as we are plowing conduit for fiber near the
location of the subdivision in 2012.
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Rural Telephone Company
NUMBER OF COMPLAINTS PER 1,000 CONNECTIONS - §54.313(a)(4)
The number of complaints per 1,000 connections (fixed or mobile) in the prior calendar year.
During calendar year 2011, Rural Telephone Company received one (1) complaint per 1,000 working
access lines.
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Rural Telephone Company
§54.313(a)(5) - COMPLIANCE WITH SERVICE QUALITY STANDARDS AND CONSUMER PROTECTION
RULES
Service Quality Standards and Consumer Protection Rules Annual Certification
Michael J. Martell Vice President Rural Telephone Company
Printed Name of Officer Title of Officer Company Name
I am authorized to provide this certification on behalf of the Company. I hereby certify that the
Company is in compliance with applicable service quality standards and consumer protection rules.
Executed on June 21, 2012
Date
Signature
Printed/Typed Name Michael J. Martell, Vice President
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a) (2) through (a)(6) and (h)
Rural Telephone Company
§54.313(a)(6) -ABILITY TO FUNCTION IN EMERGENCY SITUATIONS
Ability to Function in Emergency Situations Annual Certification
Michael J. Martell Vice President Rural Telephone Company
Printed Name of Officer Title of Officer Company Name
I am authorized to provide this certification on behalf of the Company. I hereby certify that the
Company is capable of functioning in emergency situations. The Company has a reasonable amount of
back-up power to ensure functionality without an external power source, is able to reroute traffic
around damaged facilities, and is capable of managing traffic spikes resulting from emergency situations.
Executed on June 21, 2012
Date
Signature x
/ -
Printed/Typed Name Michael J. Martell, Vice President
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Rural Telephone Company
ADDITIONAL VOICE RATE DATA - §54.313(h)
All incumbent local exchange carrier recipients of high-cost support must report all rates for
residential local service, as well as state fees as defined pursuant to §54.318(e) of this subpart,
that are below the local urban rate floor as defined in §54.318 of this subpart, and the number of
lines for each rate specified. Carriers shall report lines and rates in effect as of June 1.
As of June 1, 2012, ABC Telephone Company did not have any rates for residential local service, as
well as state fees as defined pursuant to §54.318(e), that are below the local urban rate floor as
defined in §54.318.
SEE ATTACHED RATE FLOOR DATA COLLECTION
RATE FLOOR DATA COLLECTION - OMB Control Number 3060.0986
FORMAT OF
ROW# DATA ELEMENT REQUESTED RESPONSE
DATA

I Carrier Study Area Code 6 numeric dic.sits 552233

4 Residential Local Service Charge Effective Date mm/dd/yy 06/01/2012

5 Contact Name alpha characters Arrington, Beverly A

B 1 Contact Teleohone Number (include area code' 1 9 numerIc diciit 208-366-2614

I 8 I Total Number of Sheets I numeric dictit(s)
Column I Column 2
Residential Local State Subscriber
Service Charge I Line Charge
Column 3
State Universal
Service Fee
Column 4
Manditory
Extended Area
Service Charge
Column 5
Loops
USAC Proprietary Confidential
RATE FLOOR DATA COLLECTION - OMB Control Number 3060-0986
FORMAT OF
ROW # DATA ELEMENT REQUESTED RESPONSE
DATA

3 Service Provider Identification Number 1 9 numeric digits 143002523

I 4 Residential Local Service Charge Effective Date mm/dd/yy 06101/2012

F 5 Contact Name alpha characters Arrington, Beverly A
14

I 8 I Total Number of Sheets I numeric die/f(s)
Column 1 Column 2
Residential Local State Subscriber
Service Charge I Line Charge
Column 3
State Universal
Service Fee
Column 4 Column 5
Manditory Loops
Extended Area
Service Charge
0.