20120626Project Mutual Telephone Cooperative.pdf

Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
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June 26, 2012 -1
Ms. Marlene H. Dortch cr-
Office of the Secretary
Federal Communications Commission
12'h Street SW
Washington, D.C. 20554
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Ms. Karen Majcher
Vice President - High Cost Low Income Division
Universal Service Administrative Company
2000 1 Street NW, Suite 200
Washington, D.C. 20036
RE: WC Docket No. 10-90: Annual Reporting Requirements for High-Cost Recipients §54.313 (a)(2)
through (a)(6) and (h)
Pursuant to Section 54.313(a)(2) through (a)(6) and (h) of the Federal Communications Commission's
rules, enclosed are the 2012 annual reporting requirements and certifications for Project Mutual
Telephone Cooperative, Study Area Code472231. Project Mutual Telephone Cooperative is a state-
designated ETC, and as such, is submitting to the Commission relevant information from reports it files
with its state commission for §54.313 (a)(2) through (a)(4).
Should you have any questions, please contact me via email at rharderDmt.coop or by phone at 208-
434-7124.
Sincerely,
Rick Harder
CFO/Treasurer
Enclosures
Cc: Idaho Public Utilities Commission
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a) (2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
OUTAGE REPORTING - §54.313 (a)(2)
Detailed information on any outage in the prior calendar year, as that term is defined in 47 C.F.R. 4.5, of
at least 30 minutes in duration for each service area in which an eligible telecommunications carrier is
designated for any facilities it owns, operates, leases, or otherwise utilizes that potentially affect (i) At
least ten percent of the end users served in a designated service area; or (ii) A 911 special facility, as
defined in 47 C.F.R. 4.5(e). 47 C.F.R. §54.313(a)(2).
Detailed Outage Information for 2011
Date of
Outage
Time of
Outage
Description of Outage
and Resolution
Particular
Services
Affected
Geographic
Areas Affected
Steps Taken to Prevent
Future Recurrences
Number of
Customers
Affected
No Outages
UNFULFILLED SERVICE REQUESTS - §54.313(a)(3)
The number of requests for service from potential customers within the recipient's service areas that
were unfulfilled during the prior calendar year. The carrier shall also detail how it attempted to provide
service to those customers.
There were no unfilled requests for service during calendar year 2011.
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
NUMBER OF COMPLAINTS PER 1,000 CONNECTIONS - §54.313(a)(4)
The number of complaints per 1,000 connections (fixed or mobile) in the prior calendar year.
During calendar year 2011, Project Mutual Telephone Cooperative received .18 complaints per 1,000
working access lines. I would like to note that the one complaint received was regarding call completion
issues involving long distance calls.
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
§54.313(a)(5) - COMPLIANCE WITH SERVICE QUALITY STANDARDS AND CONSUMER PROTECTION
RULES
Service Quality Standards and Consumer Protection RulelAnnual Certification
Rick Harder CFO/Treasurer Project Mutual Telephone Coop.
Printed Name of Officer Title of Officer Company Name
1 am authorized to provide this certification on behalf of the Company. I hereby certify that the
Company is in compliance with applicable service quality standards and consumer protection rules.
Executed on June 26, 2012
Date
Signature
Rick Harder
Printed/Typed Name
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
§54.313(a)(6) - ABILITY TO FUNCTION IN EMERGENCY SITUATIONS
Ability to Function in Emergency Situations Annual Certification
Rick Harder _____ CFO/Treasurer Project Mutual Telephone Coop.
Printed Name of Officer Title of Officer Company Name
I am authorized to provide this certification on behalf of the Company. I hereby certify that the
Company is capable of functioning in emergency situations. The Company has a reasonable amount of
back-up power to ensure functionality without an external power source s is able to reroute traffic
around damaged facilities, and is capable of managing traffic spikes resulting from emergency situations.
Executed on June 26, 2012
Date
Signature
Rick Harder
Printed/Typed Name
Annual Reporting for High-Cost Recipients
47 C.F.R. §54.313(a)(2) through (a)(6) and (h)
Project Mutual Telephone Cooperative
ADDITIONAL VOICE RATE DATA - §54.313(h)
All incumbent local exchange carrier recipients of high-cost support must report all rates for residential
local service, as well as state fees as defined pursuant to §54.318(e) of this subpart, that are below the
local urban rate floor as defined in §54.318 of this subpart, and the number of lines for each rate
specified. Carriers shall report lines and rates in effect as of June 1.
As of June 1, 2012, Project Mutual Telephone Cooperative did not have any rates for residential local
service, as well as state fees as defined pursuant to54.318(e), that are below the local urban rate floor
as defined in §54.318.