20120622Mud Lake.pdf

012 JUN 22 PM 3: 09
UT1LTtES3MMSI
GVNW CCIIL.. ..ING, Nj.:
2270 LA MONTANA WAY 809l81
'.O BOX 2969 t8096
COLORADo SPRINGS, O
TO 7i9.594.58b(
FAX[phone]
www.gvnw.com
June 22, 2012 JpT- /2 -
Ms. Jean Jewell
Idaho Public Utilities Commission
472 Washington Street
P.O. Box 83720
Boise, ID 83720-0074
RE: 2012 ANNUAL CERTIFICATION OF ELIGIBLE TELECOMMUNICATIONS
CARRIERS
Mud Lake Telephone Cooperative (Mud Lake), through its consulting firm GVNW
Consulting, Inc.,ltereby submits its Annual Eligible Telecommunications Carrier
Designation Report and Affidavit, in compliance with the requirements set forth in IPUC
Order No. 29841.
Mud Lake receives such high cost fund support only for the provision, maintenance, and
upgrading of facilities and services for which support is intended. The Company is
seeking ETC designation again to continue to receive this support so it can continue those
functions into the future. The following ETC annual report information is a partial
submission of the annual reporting requirements in IPUC Order No. 29841 and the
Company will provide the remaining requirements when the IPUC staff officially sends
out its request later this summer. The Company's intent is to meet the FCC reporting
requirements under See. 54.313 CFR, as the FCC recently released a Public Notice that
established July 2, 2012 as the filing deadline for reports and certifications required by
54.313(a)(2) through (6) and (Ii).
If there are any questions concerning this report, or if additional information is required,
please contact me by telephone at [phone], or by email at [e-mail] .
Sincerely,
0—j--j KL
Andrew J. Schein
Senior Consultant
Enclosures
cc: Randy Mead, Mud Lake Telephone
$1
Annual Reporting Requirements for Eligible Telecommunications Carriers
Section 1: Eligible Telecommunications Carrier Information:
Date of ETC Annual Report: 06/22/12
Mud Lake Telephone Cooperative
59 W. Main Street
P.O. Box 235
Dubois, ID 83423
Randy Mead, General Manager
208-374-5401
miead('Irnudlake.net
Mud Lake Telephone Cooperative (Mud Lake) is an Incumbent Local Exchange
Carrier providing basic telephone services. Mud Lake's NECA study area
designation (SAC) is 472227. Mud Lake hereby reports the followiiig
information as requested in IPUC Order No. 29841.
Number of Idaho Telephone Service Assistance Program (ITSAP) recipients:
Mud Lake had 44 recipients.
Section 2: Description of carrier's Local Usage Plan - Competitive Eligible
Telecommunications Carrier (C ETC) Only
This section is not applicable to Mud Lake (ILEC).
Section 3 Detailed Outage information 54.209(a)(2)
Detailed Outage information on any outage of at least (30) minutes in duration
that affects at least ten percent of the end users, or that could affect access to 9-1 -
I must report the following information: (a) the date and time of onset of the
outage; (b) a brief description of the outage and its resolution; (c) the particular
service affected; (d) the geographic areas affected by the outage: (e) steps taken to
prevent a similar situation in the future" the number of customers affected.
The Company had zero outages as defined in 47 C.F.R. 4.5 of at least 30
minutes and affecting at least ten percent of the end LISCIS in the company's
service area or a 911 special facility during the reporting period.
Section 4: Unfilled Service Requests 54.202 (a) (1) (A)
The number of requests for service from potential customers within the ETC's
service areas that were unfulfilled during the past year and written submission
detailing how it attempted to provide service to those potential customers, as set
forth in 47 C.F.R.54.202(a)(1)(i).
As per the requirements set fourth in 47 C.F.R 54.202 (a)(1)(i) the Company
had zero unfilled service requests (luring the reporting period.
Section 5: Customer Complaints 54.209a
The number of complaints per 1,000 access lines or handsets.
The Company had zero formal complaints during the reporting period.
Section 6: Service Quality and consumer Protection Certification 54.202(a)(3)
Certification that the ETC is complying with the applicable service quality
standards and consumers protection rules; e.g., the CTIA Consumer Code for
Wireless.
The Company certifies that it complies with the IPLJC Customer Relations
rules IDA PA 31.41.01 and applicable consumer protection and service
quality standards. Please see attached Affidavit.
Section 7: Ability to Remain Functional in Emergencies Certification 54.201(a21
Written submission detailing how the carrier is able to function in emergency
situations as set forth in 47 C.F.R. & 54.201 (a)(2).
Mud Lake utilizes battery hack-up systems and standby generators in its
central offices. This enables the company to sustain a power outage for at
least 48 hours. Mud Lake is also part of the Sringu Network that provides a
fiber ring through southern Idaho. Being on the Syringa ring provides the
company the capability of re-routing traffic and providing continuous service
in emergency situations due to damaged facilities.
Section 8: Federal USF high-Cost Support Certification 54.313, 54.314
Please see attached Affidavit.
I am an officer of_Mud Lake Telenhonc Cooperative -, an cIigibe telecommunications carrier for
receiving fed ct eral universal service support under section 214(e) of the Telecommunications A 01
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