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HomeMy WebLinkAbout20230322Application.pdfBEFORE THE STATE OF IDAHO DEPARTMENT OF TELECOMMUNICATIONS AND CABLE GO MD USA LLC Petition for Designation as an Eligible Telecommunications Carrier in THE STATE OF IDAHO for the Limited Purpose of Providing Lifeline Service to Qualifying Customers ) ) ) ) D.T.C. Docket No. ) ) ) PETITION OF GO MD USA LLC FOR DESIGNATION AS AN ELIGIBLE TELECOMMUNICATIONS CARRIER IN THE STATE OF IDAHO FOR THE LIMITED PURPOSE OF OFFERING LIFELINE SERVICE TO QUALIFIED HOUSEHOLDS Apollo Arcallana Manager GO MD USA LLC 3385 Airways Blvd STE 201 Memphis TN, 38116 (888) 818-9220 LHPIGROUP@Icloud.com March 18, 2023 RECEIVED 2023 March, 22 10:00AM IDAHO PUBLIC UTILITIES COMMISSION GMD-T-23-01 TABLE OF CONTENTS I.INTRODUCTION...............................................................................................................1 II.COMPANY OVERVIEW.....................................................................................................2 III.THE COMMISSION HAS JURISDICTION OVER DESIGNATION OF WIRELESS ETCS....................................................................................................................................4 IV.THE COMPANY MEETS THE REQUIREMENTS FOR ETC DESIGNATION..................4 A.GO MD USA LLC Wireless Is a Common Carrier...................................................6 B.GO MD USA Will Offer the Services Supported by Federal Universal Service . 6 C.GO MD USA Will Offer the Services Designated for Support Using a Combination of Its Own Facilities and Resale........................................................7 D.GO MD USA Will Provide GO MD USA Mobile-Branded Service Throughout Its Designated Service Area.....................................................................................8 E.The Company Will Advertise the Availability of GO MD USA Mobile Services and Charges Using Media of General Distribution.................................................8 F.GO MD USA Will Comply with Service Requirements Applicable to the Support It Receives................................................................................................................9 G.GO MD USA Will Comply with Any Applicable Two-Year and Five-Year Plan Requirements...........................................................................................................9 H.Consumer Protection and Service Quality Standards..............................................10 I.Ability to Remain Functional During Emergencies.................................................10 J.GO MD USA Is Financially and Technically Capable............................................10 K.Terms and Conditions of Proposed Lifeline Offering...............................................11 L.GO MD USA Mobile’s Offerings Will Comply with Lifeline Certification and Annual Re- certification Requirements..................................................................12 M.Prevention of Waste, Fraud and Abuse...................................................................13 N.Department Lifeline Requirements.........................................................................15 V.DESIGNATING GO MD USA AS AN ETC WOULD PROMOTE THE PUBLIC INTEREST.........................................................................................................................16 A.Advantages of GO MD USA Mobile Lifeline Plans..............................................17 B.Benefits of Competitive Choice..............................................................................18 VI.ANTI-DRUG ABUSE CERTIFICATION..........................................................................18 VII.CONCLUSION..................................................................................................................19 LIST OF EXHIBITS: Exhibit 1 – Verification Exhibit 2 - Proposed Lifeline Plans Exhibit 3 - Service Area Zip Codes Exhibit 4 - Sample Advertising Exhibit 5 – Financial Statements Before THE STATE OF IDAHO DEPARTMENT OF TELECOMMUNICATIONS AND CABLE GO MD USA LLC Petition for Designation as an Eligible Telecommunications Carrier in THE STATE OF IDAHO for the Limited Purpose of Providing Lifeline Service to Qualifying Customers ) ) ) )D.T.C. Docket No. ) ) ) I.INTRODUCTION GO MD USA LLC dba GO MD USA (“GO MD USA” or the “Company”), by its undersigned counsel, and pursuant to Section 214(e)(2) of the Communications Act of 1934, as amended (the “Act”)1 and Sections 54.101 through 54.2072 of the Rules of the Federal Communications Commission (“FCC”),3 and the rules of the IDAHO Department of Telecommunications and Cable (the “Department”), including the filing requirements for Lifeline service providers,4 hereby submits this Petition for Designation as an Eligible Telecommunications Carrier (“ETC”) in THE STATE OF IDAHO. The Company seeks ETC designation for the limited purpose of providing Lifeline service under the brand 1 47 U.S.C. § 214(e)(2). 2 47 C.F.R. §§ 54.101-54.207. 3 GO MD USA files this Petition in accordance with the rules adopted by the FCC in the 2012 Lifeline Reform Order. See Lifeline and Link Up Reform and Modernization, Lifeline and Link Up, Federal-State Joint Board on Universal Service, Advancing Broadband Availability Through Digital Literacy Training, WC Docket Nos. 11-42 and 03-109, CC Docket No. 96-45, WC Docket No. 12-23, Report and Order and Further Notice of Proposed Rulemaking, FCC 12-11 (rel. Feb. 6, 2012) (“2012 Lifeline Reform Order”). name “GO MD USA Mobile” to qualifying IDAHO consumers subject to the service areas served by the Company’s underlying wireless carriers, AT&T and T-Mobile. As demonstrated herein, and as certified in Exhibit 1 to this Petition, the Company meets all the federal and Commonwealth statutory and regulatory requirements for designation as an ETC in IDAHO. Grant of this Petition, moreover, would advance the public interest because it would enable the Company to commence much needed Lifeline services to low- income IDAHO residents as soon as possible. Accordingly, the Company respectfully requests that the IDAHO Department expeditiously approve this Petition. All correspondence, communications, pleadings, notices, orders and decisions relating to this Petition should be addressed to: II.COMPANY OVERVIEW Apollo Arcallana Manager GO MD USA LLC 201 Airways Blvd STE 201 Memphis TN, 38116 (88) 818-9220 LHPIGROUP@Icloud.com GO MD USA LLC is a South Dakota limited liability company with a principal address at 3385 Airways BLVD STE 201, Memphis, TN 38116. GO MD USA LLC provides, among other things, resold wireless telecommunications services operating in IDAHO and other states, using the GO MD USA Mobile brand name and other brand names. GO MD USA’ parent company, GO MD USA LLC (“GO MD USA”), is a connectivity company headquartered in Tennesse that has served as a disruptive force in mobile teleheath technologies. In 2023, GO MD USA entered the retail wireless business by creating GO MD USA Mobile brand and in 2023, acquiring the GO MD USA Mobile brand as well as other brands and customer assets. Now, using its subcontracted licensed wireless spectrum assets, GO MD USA is building the nation’s first virtualized, cloud-native, Open Mobile Telehealth Mobile Network- based 5G broadband network. To facilitate the buildout, GO MD USA will be entering into multi-year agreements with multiple partners. Because GO MD USA is actively sub- contracting wireless facilities around the country, it is well positioned to identify opportunities to target build-outs in under-served areas. Even as the 5G network partner relationship are expanding, GO MD USA will be competing in the retail wireless space and is in the process of seeking to be an approved provider in the Federal Communications Commission’s Affordable Connectivity Program (“ACP”). Under the GO MD USA Mobile, GO MD USA will use AT&T and T-Mobile wireless facilities to provide discounted mobile broadband service in all 50 states and the territories of Washington D.C. and Puerto Rico, including plans bundling voice, text messaging, and mobile broadband services.5 Available GO MD USA Mobile branded plans include talk, text, and data at various data speeds under the ACP’s monthly $30 subsidy for eligible consumers. GO MD USA will be submitting an application for ETC designation pending with the FCC (for the states of Alabama, Connecticut, Delaware, Florida, New Hampshire, North Carolina, and the District of Columbia, the “Non- Jurisdictional States”). GO MD USA will be seeking designated as a wireless ETC in IDAHO and other 46 state, and will seeking authorition by the California Public Utilities Commission to provide California LifeLine service, and plans to file for ETC status in other states over time. GO MD USA now seeks an ETC designation in IDAHO so that it can (i) serve low- income IDAHO customers, (ii) supplement the amount of support available to 5 See 47 C.F.R. § 54.1602(b) (“a bundle of broadband internet access service along with fixed or mobile voice telephony service, text messaging service, or both” is an EBB-eligible plan). ACP customers and (iii) invite new, underserved customers to benefit from Lifeline and other federal support programs. GO MD USA’ Lifeline-supported plans will be offered to prepaid customers under the GO MD USA Mobile brand, a recognized and trusted provider in this market segment. GO MD USA Mobile prepaid wireless plans are affordable, easy to use, and attractive to low- income consumers, providing them with connectivity that has become indispensable to participating in 2023 and beyond society and opportunities. GO MD USA Mobile customers can choose from several affordable prepaid calling plans and handsets and have access to high-quality, responsive customer service. GO MD USA Mobile prepaid plans start as low as $10 per month and can be refilled by contacting GO MD USA directly. III.THE COMMISSION HAS JURISDICTION OVER DESIGNATION OF WIRELESS ETCS Section 214(e)(2) of the Act provides state public utility commissions with the primary responsibility for the designation of ETCs.6 Under the Act, a state public utility commission, like the Commission, with jurisdictional authority over ETC designations must designate a common carrier as an ETC if the carrier satisfies the requirements of Section 214(e)(1). Therefore, the Commission has the authority to designate GO MD USA as an ETC. As demonstrated below, GO MD USA fulfills the requirements to be designated as an ETC in IDAHO. IV.THE COMPANY MEETS THE REQUIREMENTS FOR ETC DESIGNATION A application for ETC designation in IDAHO must meet specific federal statutory and regulatory requirements. As demonstrated below, GO MD USA meets the requirements for ETC designation by the FCC pursuant to Section 214(e)(2) of the Communications Act. These 6 47 U.S.C. § 214(e)(2). include: (1) a certification that the applicant offers or intends to offer all services designated for support by the FCC pursuant to section 254(c) of the Communications Act; (2) a certification that the applicant offers or intends to offer the supported services on a common carrier basis either using its own facilities or a combination of its own facilities and/or resale of another carrier’s services; (3) a description of how the applicant advertises the availability of the supported services and the charges therefor using media of general distribution; (4) a detailed description of the geographic service area for which the applicant requests to be designated as an ETC; and (5) a certification that neither the applicant, nor any party to the application, is subject to a denial of federal benefits pursuant to the Anti-Drug Abuse Act of 1988.7In addition, an applicant seeking designation as an ETC solely for the purpose of offering Lifeline service must: (1) certify that it will comply with the service requirements applicable to the support that it receives; (2) demonstrate its ability to remain functional in emergency situations; (3) demonstrate its ability to satisfy applicable consumer protection and service quality standards; and (4) demonstrate that it is financially and technically capable of providing Lifeline service. 8Finally, prior to designating a carrier as an ETC, the Commission must determine whether such designation is in the public interest. 9 When making a public interest determination, 7 47 U.S.C. § 214(e)(1) and (5); 47 C.F.R § 54.201(d)(1) and (2); 47 C.F.R § 54.207(a). 8 47 CFR § 54.202(a). Section 54.202(a)(ii) requires carriers seeking ETC designation that is not limited to Lifeline service to submit a five-year plan that describes proposed improvements to the carrier’s network throughout the proposed service area. Although GO MD USA is not seeking high cost support in this Petition, it is expanding its network through partner relationships and contracts 5G network in accordance with certain FCC-approved . 9 47 U.S.C. §214(e)(6); 47 C.F.R. § 54.202(b). A.the Commission considers the benefits of increased consumer choice and the unique advantages and disadvantages of the applicant’s service offerings.10GO MD USA Is a Common Carrier GO MD USA provides, among other things, commercial mobile radio services (CMRS) that are regulated pursuant to the common carrier requirements of the Communications Act. 11 Accordingly, the Company meets the common carrier requirement for ETC designation pursuant to Section 214(e)(1) of the Act and Section 54.201(d) of the FCC’s rules. B.GO MD USA Will Offer the Services Supported by Federal Universal Service Pursuant to Section 54.101(a) of the FCC’s rules, GO MD USA’ voice service provides the following: (1) voice grade access to the public switched network or its functional equivalent; (2) minutes of use for local service at no additional charge to end users; (3) access to the emergency services provided by local government or other public safety organizations, such as 911 and enhanced 911, to the extent the local government in an eligible carrier’s service area has implemented 911 or enhanced 911 systems; and (4) toll limitation services to qualifying low- income consumers.12 As defined in Section 8.1(b) of the FCC’s rules, GO MD USA also provides mobile broadband internet access service to consumers.13 10 See, e.g., Virgin Mobile ETC Designation Order in the States of IDAHO, Connecticut, Delaware, New Hampshire and the District of Columbia, WC Docket 09-197, Order, 25 FCC Rcd 17797, 17799, ¶ 6 (WCB 2010). 11 See 47 U.S.C. § 153(11) (defining a common carrier as “any person engaged as a common carrier for hire, in interstate or foreign communications by wire or radio........”; 47 U.S.C. §332 (c)(1)(A) (treating commercial mobile service providers as common carriers). 12 47 C.F.R. § 54.101(a); see also 47 U.S.C. § 214(e)(1)(A). 13 See 47 C.F.R. § 8.1(b). C.GO MD USA Will Offer the Services Designated for Support Using a Combination of Its partners Facilities and Resale GO MD USA, through the GO MD USA Mobile brand, offers the supported services - voice telephony service and broadband Internet access service - meeting the standards set in the FCC’s rules.14 GO MD USA will be providing and will provide mobile voice, text messaging, and broadband services to low-income consumers. The various Lifeline service plans that will be available to qualifying low-income IDAHO residents are described in Exhibit 2. In general, Section 214 requires ETCs to provide services using their facilities, at least in part. GO MD USA is in a unique position to increase wireless competition and serve low- incomer consumers. GO MD USA Mobile service plans are will be supported by AT&T and T-Mobile’s networks. This will allow GO MD USA to immediately introduce new Lifeline options for IDAHO consumers as soon as the Department approves this Petition. At the same time, GO MD USA is building additional partner relationship in advanced nationwide 5G network serives. The Company will be launching 5G broadband service in over 80 cities (including in IDAHO) 5 In areas of IDAHO where service on GO MD USA’ subcontracted network is not yet available or where the Company does not yet offer Lifeline products on its partner networks, GO MD USA will provide service on a resale basis on the networks of AT&T and/or T-Mobile. Accordingly, pursuant to 47 U.S.C. § 214(e)(1)(A) and 47 C.F.R. § 54.101(b), GO MD USA will offer GO MD USA Mobile-branded services that are designated for federal universal support using a combination of its own facilities and/or resale of another carrier’s services. 14 See 47 C.F.R. § 54.101(a). Because GO MD USA is deploying facilities-based wireless D.voice and broadband services in IDAHO and other states, there is no need for GO MD USA to obtain an approved FCC Compliance Plan in accordance with the 2012 Lifeline Reform Order.16GO MD USA Will Provide GO MD USA Mobile-Branded Service Throughout Its Designated Service Area Pursuant to 47 U.S.C. § 214(e)(1) and 47 C.F.R. § 54.201(d), as an ETC, GO MD USA will provide service in the same 50-state footprint where it plans to offers ACP service – this includes the entire geographic boundary of THE STATE OF IDAHO subject to coverage limits of underlying carriers and GO MD USA’ partner networks. Further, pursuant to 47 C.F.R. § 54.202(a)(1)(i), the Company commits to provide service throughout its proposed service area on a timely basis to all customers making a reasonable request for service where facilities are available. GO MD USA requests ETC designation that is statewide in scope to allow the Company to provide Lifeline service wherever its underlying, facilities-based providers have wireless coverage. The current IDAHO coverage footprint by zip code is attached hereto as Exhibit 3. E.The Company Will Advertise the Availability of GO MD USA Mobile Services and Charges Using Media of General Distribution Pursuant to 47 U.S.C. § 214(e)(1)(B) and 47 C.F.R. § 54.201(d)(2), the Company will advertise the availability of GO MD USA Mobile-branded voice, text messaging, and broadband services through various marketing channels that may include direct mail, email, local and community outreach events, and targeted online electronic advertising. In addition, the availability of GO MD USA. 16 See 2012 Lifeline Reform Order, ¶ 368. Mobile Lifeline service will be publicized in ways that are reasonably designed to reach those who will likely qualify for the service. The Company’s marketing efforts will be consistent with and in compliance with Department rules. Samples of the Company’s Lifeline advertising are attached hereto as Exhibit 4. F.GO MD USA Will Comply with Service Requirements Applicable to the Support It Receives Pursuant to 47 C.F.R. § 54.202(a)(1)(i), GO MD USA will comply with the service requirements applicable to the supported services it will be offering in the identified service areas. GO MD USA Mobile plans will be offered in IDAHO initially by reselling AT&T and/or T-Mobile service, and in the future will also be supported by GO MD USA’s own 5G network facilities when feasible. These providers’ networks are operational and largely built out. Thus, the Company will be able to commence offering its Lifeline service to all locations served by its underlying carriers very soon after receiving approval from the Department. G.GO MD USA Will Comply with Any Applicable Two-Year and Five-Year Plan Requirements Pursuant to 47 C.F.R. § 54.202(a)(1)(ii), a common carrier seeking designation as a Lifeline-only ETC is not required to submit a five-year network improvement plan as part of its application for designation as an ETC. GO MD USA is in a unique position, however, because it is working on buidling its own facilities-based 5G wireless network through partnerships we are in the process of deploying its 5G broadband service to 40% of the U.S. population on September 1, 2023 and scheduled to deploy 70% of the U.S. population by December 15, 2023 and (using certain low-band spectrum) to 85% of the population of each Partial Economic Area by July 1, 2024. GO MD USA commits to providing service consistent with the requirements of any other support mechanism pursuant to which it is authorized to receive support in the future. H.Consumer Protection and Service Quality Standards The Company commits to comply with all applicable consumer protection and service quality standards for universal service programs. As stated in 47 C.F.R. § 54.202(a)(3), a wireless applicant’s commitment to comply with the Cellular Telecommunications and Internet Association’s Consumer Code for Wireless Service (“CTIA Consumer Code”) will satisfy this consumer protection and service quality requirement. GO MD USA commits to fully complying with the CTIA Consumer Code. I.Ability to Remain Functional During Emergencies The Company’s services are able to remain functional in emergency situations as required by 47 C.F.R. Section 54.202(a)(2). GO MD USA’ partner 5G network operates in a cloud- native environment that is not encumbered by traditional technology and will be more flexible and resilient in the event of service outages. In addition, GO MD USA relies on mobile virtual network operator (MVNO) partner networks that are designed to remain functional even without external power sources, are able to re-route traffic around damaged facilities, and can manage traffic spikes that may occur in emergency situations. J.GO MD USA Is Financially and Technically Capable As part of the 2012 Lifeline Reform Order, the FCC amended its rules to require a carrier seeking designation as a Lifeline-only ETC to demonstrate that it is financially and technically capable of providing the supported Lifeline service in compliance with all of the low-income program rules.17 GO MD USA satisfies these criteria. GO MD USA is financially stable and capable of honoring its service obligations to customers, as shown in Exhibit 5, as well as meeting its federal and state regulatory obligations. 17 See 2012 Lifeline Reform Order, ¶ 387; see also 47 C.F.R. § 54.202(a)(4). The Company will not rely exclusively on revenues from the provision of Lifeline services for its operating revenues. The Company also has access to additional capital resources from its parent and affiliate companies. The Company’s financial resources position the Company to expand its operations to serve currently unserved/underserved eligible low-income IDAHO consumers and increase competition. In addition, the proposed Lifeline offerings will be overseen by a team of personnel with substantial industry experience with the requirements of the federal Lifeline program and marketing to the low-income consumer sector. K.Terms and Conditions of Proposed Lifeline Offering The Company has the ability to provide all services supported by the universal service program, as detailed in 47 C.F.R. § 54.101(a), throughout IDAHO. The Company further affirms that its Lifeline-supported voice services will meet or exceed the minimum service standards set forth in 47 C.F.R. § 54.408, including as such standards are updated going forward. GO MD USA Mobile-branded Lifeline-supported broadband services will also meet the minimum service standards set forth in 47 C.F.R. § 54.408 for mobile broadband internet access services, including for service speed and data usage allowance, as such standards are updated going forward. To the extent GO MD USA provides devices for use with Lifeline- supported broadband service, such devices will meet the equipment requirements set forth in 47 C.F.R. § 54.408(f), and GO MD USA will not impose an additional or separate tethering charge for mobile data usage below the minimum standard. Attached hereto as Exhibit 2 is a summary table of the Company’s proposed Lifeline service offerings, showing that Lifeline customers can receive 1,000 voice minutes, 1,000 text messages, and 4.5 gigabytes (GB) of data per month at a net cost of $0.00 after application of Lifeline support. Customers will also be able to purchase additional minutes or data as needed. In addition to wholly-supported or discounted wireless services, prepaid Lifeline customers will be able to receive an upgraded handset at an additional charge or SIM card offer, as well as access to voice mail, caller I.D., call forwarding, 3-way calling, and call waiting features at no additional charge. Customers may use their minutes to place domestic long-distance calls at no additional charge, and calls to the Company’s customer service are free with no deduction of available minutes. Calls to 911 emergency services are always free, regardless of service activation or availability of minutes. L.GO MD USA Mobile’s Offerings Will Comply with Lifeline Certification and Annual Re-certification Requirements Customers interested in obtaining information on the Lifeline program will be directed to a toll-free telephone number and to the Company’s website, which will contain information regarding the Company’s Lifeline service plans, including a description of the Lifeline program and eligibility criteria. GO MD USA will use multiple outreach methods including but not limited to nonprofit partnerships, phone, online, and in person enrollments through Lifeline events. Section 54.410 of the FCC’s rules requires ETCs to certify and verify a Lifeline customer’s initial and continued eligibility. GO MD USA will rely on the National Verifier and the National Lifeline Accountability Database (“NLAD”), both administered by the Universal Service Administrative Company (“USAC”), to determine an applicant’s eligibility for Lifeline service and ACP services. GO MD USA will require all GO MD USA Mobile’s Lifeline applicants to complete the standard Lifeline and ACP application forms in the National Verifier environment. The standard Lifeline and ACP application complies with the disclosure, certification, and information collection requirements in 47 C.F.R. § 54.410(d).18For applicants verified as being eligible by USAC’s National Verifier and NLAD, GO MD USA will complete enrollment by transmitting the required information into NLAD as required by Section 54.404(b)(6) of the FCC’s rules. In addition, at the time of enrollment, the Company will notify the applicant that the prepaid service must be personally activated by the subscriber and the subscriber must use their service every thirty (30) days in order to maintain their Lifeline benefit and ACP benefits. GO MD USA will also comply with Sections 54.410(f) of the FCC’s rules governing annual subscriber re-certification of eligibility and will coordinate with USAC’s National Verifier and NLAD systems to manage additional de-enrollments related to USAC-administered benefit transfers and failure to re-certify. M.19Prevention of Waste, Fraud and Abuse The Company recognizes the importance of safeguarding the Universal Service Fund (“USF”), and has implemented measures and procedures to prevent duplicate Lifeline and ACP benefits being awarded to the same household. GO MD USA Mobile Lifeline offerings will comply with the requirements of the NLAD and section 54.404 of the FCC’s rules. As part of the application process, the National Verifier queries the NLAD for every enrollment to determine whether a prospective subscriber is currently receiving a Lifeline service or ACP Service from GO MD USA or any other 18 FCC Wireline Competition Bureau Provides Guidance on Universal Forms for the Lifeline Program, WC Docket No. 11-42, Public Notice, “Wireline Competition Bureau Provides Guidance on Universal Forms for the Lifeline Program,” DA 18-161 (rel. Feb. 20, 2018). The standard application/certification forms are available on USAC’s website (see USAC, Lifeline Forms, http://www.usac.org/li/tools/forms/default.aspx).19 47 C.F.R. §§ 54.405(e), 54.410(f). ETC, and whether anyone else living at the prospective subscriber’s residential address is currently receiving Lifeline service or ACP services.. Consistent with federal regulations, the Company will not seek USF reimbursement for new subscribers until they have activated the service, either by initiation and/or actual use of the service, and will de-enroll any subscriber that has not used the Company’s Lifeline service or ACP services as set forth in 47 C.F.R. § 54.407(c)(2). An account will be considered active if the authorized subscriber establishes usage, as “usage” is defined by 47 C.F.R. § 54.407(c)(2), during the specified timeframe, currently a period of thirty (30) days, or during the notice period set forth in 47 C.F.R. § 54.405(e)(3), currently a period of fifteen (15) days. In accordance with 47 C.F.R.§ 54.405(e)(3), GO MD USA will provide the subscriber advance notice when a subscriber’s failure to use the Lifeline service or ACP services within the notice period will result in service termination for non-usage. Customers that have been deactivated may participate in the Company’s Lifeline service or ACP services in the future by reapplying and re- establishing eligibility. To further protect the integrity of the USF, GO MD USA contracts with third party vendors to backstop USAC’s own processes and procedures. First, the Company will use telgoo5.com . (telgoo5.com) software to process Lifeline applications and ACP applications. Among other things, Emerios uses third-party verification sources (currently the Lexis Nexis LEXID service) to validate a prospective customer’s identity. Emerios also validates the Company’s subsidy data to prevent duplicate subsidies. In addition, the Company has established a back- office real time review (“RTR”) process to be completed before a Lifeline application is passed to the National Verifier to qualify a customer. This process involves specially trained operations analysts (who have no financial stake in whether an application is successful) individually confirming the information entered into the application and supporting documentation to, among other things, confirm the identities of the sales agent and the customer by reviewing pictures of them in real time during the application process and review the customer’s identification and address for anomalies. GO MD USA has hired experienced staff and a third party company to provide RTR for our Lifeline enrollments. This third party company has substantial experience running RTR for other Lifeline providers. N.Department Lifeline Requirements GO MD USA represents that it will comply with the Department’s rules and orders that are applicable to wireless ETCs. Specifically, GO MD USA will meet the reporting requirements and consumer safeguards set forth in the Department Lifeline Requirements. As such, within 60 days of designation as an ETC and prior to offering Lifeline service in IDAHO, GO MD USA will submit the following information to the Department: (1) Lifeline application form; (2) advertising and marketing materials that GO MD USA plans to use in IDAHO; (3) rates, terms, and conditions of its Lifeline service offerings in IDAHO; (4) contact information for the Company’s customer service designee; and (5) the Company’s proposed method and timing of annual recertifications and a sample recertification notice.20 GO MD USA will comply with the Department Lifeline Requirements regarding consumer safeguards, including working with the Department staff to resolve Lifeline subscriber disputes, providing 60 days’ notice to subscribers and the Department of a planned discontinuance of Lifeline service, and working with the Department to facilitate a smooth transition of subscribers to an alternative ETC in the event of a discontinuance of service. The Department Lifeline Requirements direct wireless ETCs to include the Department’s Consumer 20 The annual recertification process is administered by the National Verifier. GO MD USA will advise customers that they may need to recertify their eligibility annually if the National Verifier does not automatically do so, in accordance with 47 C.F.R. § 54.410(f). Division contact information on the ETC’s website, marketing materials, applications, and terms and conditions and to advise that the Consumer Division is available to handle Lifeline complaints on the ETC’s website and in the terms and conditions. GO MD USA will comply with these requirements to the extent that they are in effect and not waived by the Department. 21GO MD USA also will submit the reports identified in the Department Lifeline Requirements that are due annually by March 1 (FCC Form 555, report on marketing and promotional activities, public safety answering point self-certification, and certification that all 911 fees have been paid) and by July 1 (FCC Form 481, Lifeline terms and conditions, and complaints per 1,000 subscribers). The Company will submit 30-day notices of the events specified in the Department Lifeline Requirements, will provide copies of final USAC audit reports, and provide 5-business day prior notice of material changes to rates, terms of conditions of Lifeline service. V.DESIGNATING GO MD USA AS AN ETC WOULD PROMOTE THE PUBLIC INTEREST The Department will advance the public interest by designating the Company as an ETC so that it can offer the GO MD USA Mobile-branded Lifeline services. Americans increasingly need greater access to voice and broadband services, and low-income IDAHO consumers in particular are suffering from the lack of affordable and available access. The Company is currently helping to close the gap by seeking approval to providing service under the ACP and stands ready to expand consumer choice and continue offering discounted services as a Lifeline ETC to customers who have come to rely on these benefits. In addition, because GO MD USA is is planing deploying a new facilities-based wireless 5G network throughout the country over the next several years, designating GO MD USA as an 21 National Verifier). ETC will improve its ability to apply for state broadband funding grants, should ETC designation be required, to increase service in underserved and unserved areas. A.Advantages of GO MD USA Mobile Lifeline Plans and ACP Plans Authorizing the Company as a Lifeline ETC in THE STATE OF IDAHO will enable the Company to provide eligible low-income consumers with access to high quality mobile voice, text, and data services. This will increase those consumers’ choices in service providers and service options and make essential communications services more affordable and accessible to these consumers. Mobile services are overwhelmingly preferred by Lifeline- eligible consumers who may be able to afford only a single connection, may frequently change residences or places of employment, and may need the ability to communicate with prospective employers. Some of these individuals may be experiencing homelessness and rely upon Lifeline service as their single reliable source of connectivity. Lifeline services also ensure that consumers always have the ability to contact 911 emergency services should the need arise. The availability of a no- charge Lifeline service that includes voice minutes, texts, and data is an invaluable resource for consumers in these circumstances. GO MD USA Mobile Lifeline service plans provide meaningful options for low-income consumers because they offer low-cost, reliable alternatives to traditional rate plans. Among the GO MD USA Mobile Lifeline offerings is a plan with 1,000 voice minutes, 1,000 texts, and 4.5 GB of data available to all qualifying low-income IDAHO consumers for no cost, and a plan with unlimited voice minutes, unlimited texts and 11 GB of data available to residents of Tribal lands for no cost. Qualified IDAHO consumers will have the choice to apply their Lifeline discount to existing GO MD USA Mobile plans. In addition, GO MD USA Mobile Lifeline plans alleviate customer concerns regarding deposits, hidden costs, varying monthly charges, and long-term contract issues. GO MD USA Mobile prepaid plans allow customers to subscribe to voice, text, and data services without the hurdle of a credit check or the commitment of a contract. B.Benefits of Competitive Choice Designating the Company as an ETC also meets the FCC’s stated goals for promoting competition and increasing customer choice. The FCC has recognized that in non-rural areas, designation of multiple ETCs is “consistent per se with the public interest.”22 In rural and high- cost areas, the FCC determined that “designation of competitive ETCs promotes competition and benefits consumers . . . by increasing customer choice, innovative services, and new technologies.”23 In the Lifeline context, the entry of additional providers increases competitive choice for lower-income customers who may not be the focus of wireless carriers’ marketing efforts. Launching GO MD USA Mobile Lifeline options in IDAHO will add affordable, innovative mobile wireless choices to the marketplace, and could spur other ETCs to expand and improve their own Lifeline service offerings. Granting ETC designation to GO MD USA will promote competition for the benefit of consumers and will have desirable effects upon the IDAHO market for Lifeline services by making these services more available and accessible, thereby supporting the goals of universal service. VI.ANTI-DRUG ABUSE CERTIFICATION In accordance with section 5301 of the Anti-Drug Abuse Act of 1988, GO MD USA certifies that no party to the Petition is subject to denial of federal benefits, including FCC benefits. 22 Federal-State Joint Board on Universal Service, Cellco Partnership d/b/a Bell Atlantic Mobile, Petition for Designation as an Eligible Telecommunications Carrier, Memorandum, Opinion and Order, CC Docket No. 96-45, DA 00-2895, ¶ 14 (rel. Dec. 26, 2000). 23 See Western Wireless Corporation Petition for Designation as an Eligible Telecommunications Carrier in the State of Wyoming, Memorandum Opinion and Order, CC Docket No. 96-45, DA 00-2896, ¶ 17 (rel. Dec. 26, 2000). VII.CONCLUSION Based on the foregoing, designation of GO MD USA as an ETC in THE STATE OF IDAHO accords with the requirements of Section 214(e)(2) of the Act and is in the public interest. WHEREFORE, GO MD USA respectfully requests that the Department designate GO MD USA as an ETC in THE STATE OF IDAHO for the purpose of participating in the Lifeline program. Respectfully submitted, Apollo Arcallan GO MD USA LLC Manager EXHIBIT 1: VERIFICATION I, Apollo Arcallana, Manager of GO MD USA Mobile for GO MD USA LLC, have reviewed and am familiar with the foregoing Petition for Designation as an Eligible Telecommunications Carrier in THE STATE OF IDAHO. The statements in the foregoing document are true of my own knowledge, except as to matters which are herein stated on information and belief, and as to those matters, I believe them to be true. GO MD USA Mobile & GO MD USA LLC Apollo Arcallana Manager 03/19/2023 EXHIBIT 2: PROPOSED LIFELINE PLANS Subsidy Amount ($) Subsidy Type GO MD USA Mobile Lifeline Plan Offering 9.25 Lifeline (Federal)1,000 minutes of talk/voice, 1,000 text, and 4.5 GB of data 34.25 Lifeline (Federal and Tribal)Unlimited talk & text, 11 GB of data iiii i 21 9 2021 EXHIBIT 3: IDAHO COVERAGE AREA ZIP CODES Zip Code Population 1 83646 71,501 2 83301 60,434 3 83709 56,541 4 83686 53,952 5 83642 51,088 6 83854 48,382 7 83440 47,535 8 83401 46,215 9 83704 40,580 10 83201 38,683 11 83605 38,420 12 83815 36,987 13 83501 36,308 14 83651 36,139 15 83687 35,266 16 83706 34,660 17 83634 34,507 18 83607 34,024 19 83616 32,605 20 83713 29,839 21 83705 29,021 22 83221 28,184 23 83402 27,238 24 83814 26,851 25 83843 25,951 26 83404 25,349 27 83714 25,050 28 83442 23,609 29 83702 22,966 30 83835 22,868 31 83202 22,609 32 83647 22,508 33 83338 21,402 34 83716 20,243 35 83406 19,297 36 83204 19,125 37 83318 18,821 38 83864 18,462 39 83703 17,963 40 83858 17,825 41 83617 16,551 42 83644 14,345 43 83669 12,957 44 83350 12,333 45 83333 11,220 46 83316 10,552 47 83661 10,321 48 83274 9,965 49 83263 9,666 50 83712 8,837 51 83805 8,609 52 83672 8,552 53 83341 8,215 54 83619 7,940 55 83445 7,704 56 83638 7,463 57 83860 7,398 58 83801 7,243 59 83856 7,005 60 83467 6,724 61 83861 6,685 62 83330 6,549 63 83544 6,395 64 83211 6,165 65 83336 6,083 66 83660 5,973 67 83328 5,827 68 83455 5,738 69 83530 5,511 70 83676 5,460 71 83355 5,393 72 83340 5,359 73 83869 5,317 74 83655 5,300 75 83628 4,875 76 83536 4,562 77 83252 4,482 78 83210 4,298 79 83313 4,127 80 83641 3,998 81 83276 3,817 82 83254 3,772 83 83422 3,553 84 83347 3,296 85 83352 3,264 86 83448 3,206 87 83837 3,203 88 83639 3,177 89 83648 2,863 90 83540 2,690 91 83334 2,633 92 83522 2,629 93 83332 2,541 94 83427 2,479 95 83611 2,452 96 83850 2,442 97 83245 2,417 98 83241 2,377 99 83420 2,353 100 83844 2,319 101 83871 2,286 102 83849 2,219 103 83236 2,195 104 83539 2,176 105 83822 2,146 106 83845 2,101 107 83452 2,093 108 83629 2,091 109 83622 2,083 110 83612 2,068 111 83250 1,982 112 83226 1,979 113 83851 1,940 114 83855 1,903 115 83832 1,842 116 83335 1,841 117 83434 1,812 118 83876 1,690 119 83873 1,689 120 83654 1,658 121 83810 1,635 122 83823 1,561 123 83624 1,554 124 83323 1,549 125 83833 1,547 126 83320 1,538 127 83804 1,488 128 83811 1,480 129 83251 1,464 130 83623 1,453 131 83346 1,441 132 83234 1,362 133 83342 1,352 134 83857 1,348 135 83615 1,342 136 83286 1,338 137 83213 1,320 138 83344 1,294 139 83237 1,287 140 83353 1,267 141 83349 1,257 142 83626 1,227 143 83847 1,209 144 83852 1,204 145 83631 1,144 146 83450 1,118 147 83228 1,095 148 83535 1,067 149 83537 1,050 150 83839 1,049 151 83610 1,044 152 83444 1,031 153 83541 1,026 154 83255 1,023 155 83553 1,010 156 83451 1,000 EXHIBIT 4: SAMPLE ADVERTISEMENT AD Sample EXHIBIT 5: FINANCIAL STATEMENT GO MD USA LLC has obtained funding commitments from various partners and believes that it will have sufficient funding to support its business plans. Moreover, the company is not reliant on ACP or Life Line revenue, as these sources of income only pertain to a small segment of GO MD USA's operations.