20090915Illustrative Tariff.pdf

Greenfly Networks Inc. dba Cleary Communications
APPLICATION FOR CERTIFICATION
Attachment D: Ilustrative Tariffs
Greenf1y Networks Inc.
bFÆJ -I -cÇ -0 l
Application for Certification
Page 30
RECE
2009 SEP I I PH 3= 32
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IDAHO PUBUC; _ ,"c.
TIL1-1'-S CO' ~""(';.l' "',U.i ¡,e, ; r~,Mít;hJ v¡~
Aug. 31 st 2009
GREENFL Y NETWORKS, INC.
IDAHO PUC ILLUSTRATIVE TARIFF NO. I ORIGINAL SHEET I
Greenfly Networks Inc.
Schedule of
GENERAL REGULATIONS FOR EXCHANGE SERVICES
Applying to the Local Exchange Services and Facilities of this Company in the State of Idaho
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 32nd St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
CHECK SHEET
Current sheets in the price list are as follows:
SHEET
I
2
3
4
5
6
7
8
9
10
II
12
13
14
15
16
17
18
19
20
21
22
ISSUE DATE: Aug. 3151 2009
REVISION
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
SHEET REVISION
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
ORIGINAL SHEET 2
EFFECTIVE DATE: TBD
GREENFL Y NETWORKS, INC.
IDAHO PUC ILLUSTRATIVE TARIFF NO. I ORIGINAL SHEET 3
TABLE OF CONTENTS
CHECK SHEET ............................ .... ............ ......... ............................ ...................... ................................... ................. .................... 2
APPLICATION OF PRICE LIST ....................................................................................................................................................5
Explanation of symbols, reference marks, and abbreviations oftechnIcal terms used in this price list ........................................ 5
Contact Information......................................................................................................................................................................5
1.0 DEFINITIONS ...........................................................................................................................................................................7
2.0 REGULATIONS ........................................................................................................................................................................8
2.1 Undertaking of the Company ....................... ........................................................................................................................... 8
2.1.1 Scope .... ....... .......... ......... .......................................................................... ....................................................................... 8
2.2 Shortage of Equipment or Facilities........................................................................................................................................8
2.3 Selection of Transmission......................................... .............................................................................................................. 8
2.4 Notification of Service-Affecting Activities ...........................................................................................................................8
2.5 Provision of Equipment and Facilities ...................... ...................................................................... ................. ....................... 8
2.6 Terms and Conditions.............................................................................................................................................................9
2.7 Non-routine Installation and Special Construction .......... ....... .............................................................. '" ........ ...... ................. 9
2.8 Ownership of Facilities .............. ....................... .......... ..... ..................... ... ............................. .............. ................... ................. 9
2.9 Rights-of-Way ........................................................................................................................................................................9
2.10 Liability and Indemnification . ............................................................................................................................................ 10
2.11 (reserved for future use)....... ..................................................... ............................................................ ....................... ....... 12
2.12 Conflicts between Price List and Commission Rules...............................~.......................................................................... 12
2.13 Allowances for Interruptions in Service.............................................................................................................................. 12
2.14 Obligations of the Customer ............................................................................................................................................... 13
2.15 Prohibited Uses................................................................................................................................................................... 13
2.16 Payments.............................................................................................................................................................................13
2.17 Taxes, Charges, Fees ..........................................................................................................................................................14
2. I 8 Deposits.................................................................................................................................................. ............................ 14
2.19 Refusal or Termination of Services ............................................................................................................................. 15
2.20 Restoration of Service........................................................................................................................ ....................... .... ...... 17
2.21 Assignment................................................ ........ .......................... ......... ................................ ................................. ............. 17
2.22 Promotions.......................................................................................................................................................................... 17
2.23 E911..........................................................................;.........................................................................................................17
2.24 Public Notice ...................................................................................................................................................................... 17
3.0 SERVICES....................................................................................................................................................................... 18
3.1 General........................................................................................................................................................................18
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFLY NETWORKS, INC.ORIGINAL SHEET 4
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
3.2 Services Descriptions............................................................................................. ......................................... ............ 18
3.2.1 Clearhone Service............................................................................................................................................18
3.2.2 Business Data Services ............................................................. ....................................................... ................. 19
3.2.3. Service Areas.................................................................................................................................................... 19
3.2.4 (reserved for future usel....................................................................................................................................19
3.2.5 (reserved for future usel.................................................................................................................................... 19
3.2.6 (reserved for future usel.................................................................................................................................... 19
3.2. 7 (reserved for future use l............... ......................................................................................................... .......... .'. 19
3.2.8 Idaho USF Surcharges ....................................................................................................................................... 19
4.0 RATES AND CHARGES ........................................................................................................................................................ 20
4. I Clearphone Service .................................................... ...................... .................................. ............... ..... ...... ......................... 20
4.1. I Additional Long Distance MOUs .................................................................................... .............................................. 20
4. 1.2.Additional SIP trnk ......... ........................................................................................ ........... ..................... ... .................. 20
4.1.3. Direct Inward Dial (DID) Service................................................................................................................................. 21
4. 1.4 Toll free service ......................................................................................... .................. ........ .......................................... 2 I
4. i .5. Directory Listing................................................................................................................ ..... ................ ... .......... ......... 2 i
4. I .6. Directory assistance .............................................................................................................. ..... ........... ......... ............... 22
4.2 Business Data Service...........................................................................................................................................................22
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 5
IDAHO PUC ILLUSTRATIVE TARFF NO. I
APPLICATION OF PRICE LIST
NOTE: The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed
by the Company should be upheld in a court of law. Acceptance for fiing by the Commission recognizes that it is a court's
responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the
validity of the exculpatory clause.
Greenfly Networks Inc. (hereinafter "The Company") has been authorized by the Idaho Public Utilities Commission (Idaho PUC)
to provide competitive local exchange and interexchange services.
This price list sets forth the service offerings, rates, terms and conditions applicable to the furnishing of local exchange services
to small business customers within the entire state of Idaho. The rates and rules contained herein are subject to change pursuant
to the rules and regulations of the Idaho PUC.
Explanation of symbols, refèrence marks, and abbreviations of technical terms used in this price list
The following symbols shall be used as set out below to describe specific changes made to the original price list.
C Indicates a changed listing, rule, or condition, which may affect rates or charges
D Indicates discontinued material, including a listing, rate, rule or condition
I Indicates an increase
M Indicates that the material has been relocated to.another par of price list schedules with no change in text, rate, rule or
condition
N Indicates new material including listing, rate, rule or condition
R Indicates a reduction
S Indicates reissued matter
T Indicates a change in wori:ing of text, but not a change in rate, rule or condition.
Contact Information
Greenfly Networks Inc. , dba Clearfly Communications
222 N. 320d St, Suite 904, Billngs, MT 59101
http://www.clearfly.net
Phone: [phone]
Fax: [phone]
Email: info(tclearfly.net
Customer Contact: for establishment of service, complaints and inquires regarding service and billing, or reporting or inquiring
about network outages or service problems.
Customer Service: 866 652 7520
Commission Contact: for complaints, inquiries and matters concerning rates and price lists.
Maters concerning customer service:
Tim Dodge
Phone: [phone]
Fax: [phone]
Email: tim.dodge.!cleary.net
Maters concerning taiffs and regulatory afairs:
Mauro Calvi
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
CEO
Phone: [phone] I
Fax: [phone]
Email: mauro.calvi(fclearfly.net
ISSUE DATE: Aug. 31 sl 2009
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
ORIGINAL SHEET 6
EFFECTIVE DATE: TBD
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 7
IDAHO PUC ILLUSTRATIVE TARFF NO. I
1.0 DEFINTIONS
The following words and terms when used in this price list shall have the meaning set out by this section.
Access Lines: Telephone facilties which permits access to and from the Customer's premises and the telephone exchange
or serving central offce.
Advance Payment: A payment required before the start of service. Advanced payment may consist of any required
construction cost, all appropriate non-recurring charges, and an estimate of the first month's recurring charges. Advance
Payments will be applied to the first bill rendered by Company following implementation of services.
Agent: A business representative authorized by the Company to bring about, modify, affect, accept performance of, or
terminate contractual obligations between the Company and its applicants or Customers.
Applicant: A person who applies for telecommunications service. Includes persons seeking reconnection of service after
Company-initiated termination.
Application: A request made in writing for telephone service.
Authorized User: A person, firm or corporation that is authorized by the Company to be connected to the service of the
Customer or joint user.
Automatic Number Identification (ANI) The automatic transmission of a calling par's biling account telephone
number to a local exchange Company, interexchange carrier or a third par subscriber. The primary purpose of ANI is
for billing oftoll calls.
Basic Rate Area: A specific geographic area, within which the schedule rates for local exchange service apply without
exchange line mileage and without special rates in lieu of mileage.
Central Offce: Company facilities where subscriber lines are connected to each other through switching equipment for
placing local and long distance telephone calls.
Company or Name of Company: Greenfly Networks Inc.
Customer or Subscriber: The person, firm or corporation that orders service and is responsible for the payment of charges
for that service and for compliance with the Company's regulations related to that service.
Nonlisted Service: A directory listing service wherein a Customer is not listed in the published directory, but is listed in
the directory asistance database.
Nonpublished Service: A directory listing service wherein.a Customer is not listed in the published directory or in the
directory assistace database.
Recurring Charges: The charges to a Customer for services, facilties and equipment, which recur monthly for the agreed
upon duration of the service.
Residential Service: Telephone Service provided to customers when the actual or obvious use is for domestic purposes.
Service Commencement Date: The first day following the date on which the Company notifies the Customer that the
requested service or facilty is available for use, unless the Customer refuses to accept service because it does not conform
to the standards set fort in the Service Order or in this price list, in which case the Service Commencement Date is the
date on which the Customer accepts service. The Company and the Customer may agree on a substitute Service
Commencement Date.
Service Order: The written order for Services executed by the Customer and the Company in the format devised by the
Company. The signing of a Service Order by the Customer and acceptace by the Company initiates the obligations of the
respective.paries as set fort therein and pursuant to this price list; except that the duration of the service is calculated
from the Service Commencement Date.
Shared: A facilty or equipment system or subsystem that can be used simultaeously by several Customers.
Small Business Service: Telephone service provided to businesses with five (5) or fewer lines.
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 8
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
2.0 REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
2. I .1.2 The Company undertkes to furnish local exchange communications service pursuant to the terms of this
price list.
2. I. 1.2 The services offered herein may be used for any lawful purpose. There are no restrictions on sharing or resale
of the Company's services. However, the Customer remains liable for all obligations under this price list even if such
sharing or resale arrangements exist regardless of the Company's knowledge of these arrangements. If service is jointly
ordered by more than one Customer, each is jointly and severally liable for all obligations.
2. I. 1.3 The services the Company offers shall not be used for any unlawful purposes or for any use for which the
Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits.
2. I. 1.4 Company services may be connected to the services or facilities of other communications carriers only when
authorized by and in accordance with the terms and conditions of any price lists of such other communications carriers.
2. I .1.5 The services of the Company are furnished for the transmission of voice communications but may also be
used for data, facsimile, signaling, metering, or other similar communications, subject to the transmission capabilties of
the technologies or combination of technologies available. Service is available twenty-four hours a day, seven days a
week.
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing basis of all facilties necessar to
provide the service. Services will be provided using a combination of third par facilities and Company-owned facilties.
2.3 Selection of Transmission
The Company selects and/or aranges for the channels and/or service components and underlying network facilities used to
provide service. The Company may modify or change the channels, service components and underlying Company facilties or the
underlying carrier at any time subject to Part 68 of the FCC's Rules and Regulations and this price list.
2.4 Notifcation of Service-Affcting Activities
The Company wil provide the Customer with reasonable notification of service-affecting activities that may occur during the
normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or
rearangements and routine preventive maintenance. Generally, such activities are not specific to an individual Customer but
afect many Customers' services. No specific advance notification period is applicable to all service-affecting activities. The
Company wil work cooperatively with the Customer to determine reasonable notification requirements. Notification to the
Customer may not be possible with some emergency or unplanned service-affecting conditions, such as an outage resulting from
cable damage.
2.5 Provision of Equipment and Facilities
2.5. I The Company shall make a reasonable effort to provide service to a Customer on or before a paricular date,
subject to the provisions of and compliance by the Customer with the regulations contained in this price list.
2.5.2 The Company shall make a reasonable effort to maintain facilities that it furnishes to the Customer. The
Customer shall not, and the Customer shall not permit others to, rearange, disconnect, remove, attempt to repair or
otherwise interfere with any ofthe facilities installed by the Company, except upon the written consent of the Company.
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 9
IDAHO PUC ILLUSTRATIVE TARFF NO. I
2.6 Terms and Conditions
2.6.1 Service is provided on a minimum term basis of at least one month, using 24.hours per day for each day of
the month. For purposes of this price list, a month is considered to have thirt days. All calculations of dates set forth in
this price list shall be based on calendar days, unless otherwise specified herein.
2.6.2 This price list shall be interpreted and governed by the laws of the State ofIdaho and the Rules issued by the
Idaho Public Utilities Commission.
2.7 Non-routine Installation and Special Construction
2.7. I Non-Routine Installation
At the Customer's request, installation and/or maintenance may be performed outside the Company's regular
business hours or in hazdous locations. In such cases, charges based on cost ofthe actual labor, material, or other
costs incurred by or charged to the Company wil apply.
2.7.2 Special Construction
Subject to the agreement of the Company, special construction offacilities may be undertaken on a reasonable effort basis
at the request ofthe Customer. Special construction may include that constrction undertaken:
(a) where facilities are not presently available;
(b) of a type other than that which the Company would normally utilize in the furnishing of its service;
(c) over a route other than that which the Company would normally utilze in the furnishing of its services;
(d) in a quantity greater than that which the Company would normally utilize in the furnishing of its services;
( e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.
Special constrction wil be underten at the discretion of the Company consistent with budgetar responsibilities
and consideration for the effect on Company's other Customers and contractual responsibilities.
2.7.3 If required by the Company, the Customer shall make an advance payment before services are furnished and
such advance payment wil be credited to the Customer's initial bilL. The Company may require such an advance
payment, in addition to a deposit, when additional costs are incurred to perform special or extraordinar construction to
provide services required by the customer.
2.8 Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the Company in furnishing service remains with
the Company, its agents or contractors. Such facilities and equipment, plans and proposals shall be returned to the Company by
the Customer whenever requested, within a reasonable period following the request and in as good condition as reasonable wear
wil permit.
2.9 Rights-of-Way
Provisioning of the Company's services is subject to and contingent upon the Company's ability to obtain and maintain rights-of-
way and access to public and private propert necessar for instllation of the facilities used to provide the Company's services
to the Customer's service point as agred to by the Company.
ISSUE DATE: Aug. 31s1 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 10
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
2.10 Liability and Indemnifcation
2. 10.1 Exculpatory Clause
THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A DETERMINATION BY THE
COMMISSION THAT A LIMITATION OF LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD
IN A COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURT'S RESPONSIBILITY TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMGE
CLAIMS. IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE
EXCULPATORY CLAUSE.
2.10.2 Liability of the Company
2. 10.2. I Except as otherwise stated in this section, the liability of the Company for damages arising out of either: (I) the
furnishing of its services, including but not limited to mistaes, omissions, interruptions, delays, or errors, or other
defects, representations, or use of these services or (2) the failure to furnish its service, whether caused by acts or
omission, shall be limited to the extension of allowances to the Customer for interruptions in service as set fort in
Section 2.13.
2.10.2.2 Except for the extension of allowances to the Customer for interruptions in service as set forth in Section 2.13,
the Company shall not be liable to a Customer or third part for any direct, indirect, special, incidental, reliance,
consequential, exemplar or punitive damages, including, but not limited to, loss of revenue or profits, for any reason
whatsoever, including, but not limited to, any act or omission, failure to perform, delay, interruption, failure to provide
any service or any failure in or breakdown of facilities associated with the service.
2.10.2.3 The liability of the Company for errors in biling that result in overpayment by the Customer shall be limited
to a credit equal to the dollar amount erroneously biled or, in the event that payment has been made and service has been
discontinued, to a refund ofthe amount erroncously biled.
2. 10.2.4. The Company shall be indemnified and saved harless by the Customer from and against all loss, liability,
damage and expense, including reasonable counsel fees, due to:
2.10.2.4.1 Any act or omission of (a) the Customer, (b) any other entity from service, equipment or facilties
for use in conjunction with services or facilities provided by the Company; or (c) common carriers or warehousemen,
except as contracted by the Company;
2. 10.2.4. I Any delay or failure of performance or equipment due to causes beyond the Company's control,
including but not limited to, acts of God, fires, floods, earhquakes, hurricanes, or other catastrophes; national
emergencies, insurrections, riots, wars or other civil commotions; strikes, lockouts, work stoppages or other labor
diffculties; criminal actions taken against the Company; unavailabilty, failure or malfunction of equipment or
facilities provided by the Customer or third paries; and any law, order, regulation or other action of any governing
authority or agency thereof;
2.10.2.4.2 Any unlawful or unauthorized use of the Company's facilities and services;
2. 10.2.4.3 Libel, slander, invasion of privacy or infringement of patents, trade secrets, or copyrights arising
from or in connection with the material transmitted by means of Company-provided facilties or services; or by
means of the combination of Company-provided facilities or services;
2.10.2.4.4 Breach in the privacy or security of communications transmitted over the Company's facilties;
2.10.2.4.5 Changes in any of the facilties, operations or procedures of the Company that render any
equipment, facilities or services provided by the Customer obsolete, or require modification or alteration of such
equipment, facilties or services, or otherwise affect their use or performance, except where reasonable notice is
ISSUE DATE: Aug. 3 151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfy Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFLY NETWORKS, INC.ORIGINAL SHEET I i
IDAHO PUC ILLUSTRATIVE TARFF NO. I
required by the Company and is not provided to the Customer, in which event the Company's liability is limited as
set forth in this Subsection 2.10.2.
2. 10.2.4.6 Defacement of or damage to Customer premises resulting from the furnishing of services or
equipment on such premises or the installation or removal thereof;
2.10.2.4.7 Injury to propert or injury or death to persons, including claims for payments made under
Workers' Compensation law or under any plan for employee disabilty or death benefits, arising out of, or caused by,
any act or omission of the Customer, or the construction, installation, maintenance, presence, use or removal of theCustomer's facilities or equipment connected, or to be connected to the Company's facilties;
2.10.2.4.8 Any non completion of calls due to network busy conditions;
2.10.2.4.9 Any calls not actually attempted to be completed during any period that service is unavailable;
2.10.2.4.10 Any other claim resulting from any act or omission of the Customer or patron(s) of the Customerrelating to the use ofthe Company's services or facilties.
2.10.2.5. The Company does not guarantee nor make any waranty with respect to installations provided by it for use in anexplosive atmosphere. .
2. 10.2.6. The Company makes no warranties or representations, EXPRESS OR IMPLIED, either in fact or by operation
of law, statutory or otherwise, including warranties of merchantabilty or fitness for a particular use, except those
expressly set forth herein.
2.10.2.7. Failure by the Company to assert its rights pursuant to one provision ofthis rate sheet does not preclude the
Company from asserting its rights under other provisions.
2. 10.2.8. Directory Errors - In the absence of gross negligence or wilful misconduct, no liabilty for damages arising
from errors or mistakes in or omissions of directory listings, or errors or mistakes in or omissions of listing obtainable
from the directory assistance operator, including errors in the reporting thereof, shall attach to the Company. An
allowance for errors or mistakes in or omissions of published directory listings or for errors or mistaes in or omissions of
listing obtainable from the directory assistance operator shall be at the monthly tariff rate for each listing, or in the case of
a free or no-charge directory listing, credit shall equal two times the monthly tariff rate for an additional listing, for the
life of the directory or the charge period during which the error, mistake or omission occurs.
2.10.2.9. With respect to Emergency Number 91 I Service:
2.10.2.9. I This service is offered solely as an aid in handling assistance calls in connection with fire, police
and other emergencies. The Company is not responsible for any losses, claims, demands, suits or any liability
whatsoever, whether suffered, made instituted or asserted by the Customer or by any other par or person for any
personal injury or death of any person or persons, and for any loss, damage or destruction of any propert, whether
owned by the Customer or others, caused or claimed to have been caused by: (I) mistakes, omissions, interrptions,
delays, errors or other defects in the provision of service, or (2) installation, operation, failure to operate,
maintenance, removal, presence, condition, local or use of any equipment and facilties furnishing this service.
2.10.2.9.2 Neither is the Company responsible for any infringement, nor invasion of the right of privacy of
any person or persons, caused or claimed to have been caused directly or indirectly, by the installation, operation,
failure to operate, maintenance, removal, presence, condition, occasion or use of emergency 9 I I service features and
the equipment associated therewith, or by any services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the telephone used by the par or paries
accessing emergency 91 i service, and which arise out ofthe negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employees or agents of anyone of them.
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfy Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.
IDAHO PUC ILLUSTRATIVE TARIFF NO. I ORIGINAL SHEET 12
2.10.2.9.3 When a Customer with a non published telephone number, as defined herein, places a call to the
emergency 91 I service, the Company will release the name and address of the calling party, where such informationcan be determined, to the appropriate local governmental authority responsible for emergency 91 I service upon
request of such governmental authority. By subscribing to service under this rate sheet, the Customer acknowledges
and agrees with the release of information as described above.
2.11freservedfor future use)
2.12 Cotiicts between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer's rights otherwise protected by Commission rules,
Commission rules supersede any conflicting tariff or price list provisions that deny or restrict any of those rights, unless
otherwise ordered by the Commission, court order, or statute.
2.13 Allowances for Interruptions in Service
A credit allowance wil be given for interruptions of service, subject to the provisions of this section.
2.13.1 Credit for Service Interruptions
A credit allowance will be made when an interruption in service occurs. An interruption in service is considered to exist
when the local service quality deteriorates to such an extent that the customer cannot make local calls or cannot receive
local calls or cannot use the service for voice grade communications because of cross talk, static or other transmission
problem.
An interrption period begins when the Customer reports a circuit, service or facility to be interrupted and releases it for
testing.
2.13. i. i The Company must restore service: within sixteen (16) hours after the report of the outage if thecustomer notifies the telephone company that the service outage creates an emergency; or
2.13.1.within 24 hours after the report of the outage if no emergency exists.
2.13.1. Outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be
restored within fort-eight (48) hours or by 6:00 p.m. on the following Monday, whichever is sooner.
2.13.1. If the Company does not restore service within the times required by this paragraph, the Company
wil credit the customer's account for an amount equal to the monthly rate for one (I) month of basic local exchangeservice.
2.13.2 Limitations on Allowances
No credit allowance will be made for:
2.13.2. I interrptions due to the negligence ofthe Customer, or noncompliance with, or acts of omission
regarding the provisions of this price list by the Customer, authorized user or joint user;
2.13.2.2 interrptions of service during any period in which the Company is not given full and free access to
its facilties and equipment for the purpse of investigating and correcting interrptions;
2.13.2.3 interrptions of service during a period when the Customer has released service to the Company for
maintenance purposes or for implementation of a Customer order for a change in service arangements; or
2.13.2.4 interrption of service due to circumstaces or causes beyond the control of the Company and
affecting large groups of customers.ISSUE DATE: Aug. 3 151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 13
IDAHO PUC ILLUSTRATIVE TARIFF NO. i
2.14 Obligations of the Customer
2.14. I The Customer shall provide at no charge, as specified by the Company, any personnel, equipment, space,
power, heating and air conditioning needed to operate, and maintain a proper operating environment for the Company's
facilities and equipment installed on the Customer's premises
2.14.2 Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and
inspections as may be necessar to determine that the Customer is complying with the requirements set forth herein for
the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of
Customer-provided facilities and equipment to Company-owned facilities and equipment.
2.14.3 If the protective requirements for Customer-provided equipment are not being complied with, the Company
may take such action as it deems necessar to protect its facilities, equipment, and personneL. The Company will notify
the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the
Customer must take this corrective action and notify the Company of the action taken. Ifthe Customer fails to do this, the
Company may take whatever additional action is deemed necessar, including the suspension of service, to protect its
facilities, equipment and personnel from harm.
2.15 Prohibited Uses
The Customer shall not use or allow the use of the Company's facilities or equipment installed at the Customer's premises for
any purpose other than that for which the Company provides it, without the prior written consent of the Company.
2.15. I Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the following activities:
(a) Using service to make calls that might reasonably be expected to frighten, torment, or harass another.
(b) Using service in such a way that it interferes unreasonably with the use of Company services by others.
2.15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited and can result in the discontinuance
of services as set out by this price list. Fraudulent use consists of using or attempting to use service with the intent to
avoid the payment, either in whole or in par, of the price listed charges for the service including but not limited to:
(a) rearranging, tapering with, or making connections not authorized by this price list to any network components
used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid numbers, false credit devices, or electronic
devices.
2.16 Payments
2. 16. I Customer Obligations
2.16.1.1 The Customer shall pay outstading charges in full within 15 of the invoice date. Fixed monthly recurring
charges normally wil be invoiced in advance, while usage-dependent charges (such as toll-free service charges) wil
be invoiced in arears. Invoices wil be sent to Customer on or about the first ofthe month for which the charges
apply. Amounts not paid within 25 afer the date of the invoice are considered delinquent.
2. 16. 1.2 The Customer shall pay all charges for use of the service by any persons whether or not authorized
by the Customer, except in those instances where it has been determined that the Customer's present and former
employees, agents and authorized users were not responsible for calls biled to the Customer via third par biling
and the Company did not verify that the charges for the call would be accepted. The Customer is not responsible for
unauthorized use of service to the extent such use is proximately caused by the Company's wilful or negligent act.
ISSUE DATE: Aug. 31'1 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 14
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
2. 16.2 Disputed Bils
2.16.2. I Any Customer who disputes a portion of a bil rendered for Company services shall pay the
undisputed portion ofthe bill and notify the Company that such unpaid amount is in dispute within thirt (30) days
of receipt of the bilL. Ifsuch notice is not received by the Company within thirty (30) days as indicated above, the
Company shall consider the bil statement to be due and payable in full by the Customer. Payment of the amount due
by the Customer does not constitute a waiver of the Customer's rights under the provisions ofIDAPA 31.41.01.204
to challenge any billing amount due or paid to the Company.
2.16.2.2 In the event a Customer and the Company cannot resolve a biling dispute to their mutual
satisfaction, the Customer may contact the Idaho PUC and proceed in accordance with the Idaho PUC's Rules. The
address and telephone numbers forlhe Idaho PUC are:
Idaho Public Utilties Commission
P.O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
1-800-432-0369 (from outside the local callng area)
2.16.3 Payment Arangements
2.16.3. I When a Customer cannot pay a bil in full, the Company may continue to serve the Customer if the
Customer and the Company agree on a reasonable portion of the outstanding bil to be paid immediately, and the
manner in which the balance of the outstanding bil will be paid.
2.16.3.2 In deciding on the reasonableness of a paricular agreement, the Company wil tae into account the
Customer's ability to pay, the size of the unpaid balance, the Customer's payment history and length of service, and
the amount of time and reasons why the debt is outstanding.
2.16.3.3 Payments are to be applied to the undisputed balance owed by the Customer. A Customer may
designate how a payment insuffcient to pay the total balance due shall be applied. If applicable, and in the absence
of instrctions from the Customer, a parial payment shall be allocated first to local exchange services. (See
IDAPA.31.41.01 Rule 306.06.) Such payments shall be applied first to the oldest undisputed balances.
2. I 6.3.5 If a Customer fails to make the payment agreed upon by the date that it is due, the Company may,
but is not obligated to, enter into a second payment arangement.
2.16.3.7 Customer failure to pay undisputed charges for other services may result in discontinuance of
those services.
2.17 Taxes, Charges, Fees
In addition to the rates and charges described in this price list, the Customer may be responsible for paymeht of taes, charges or
fees ordered by the Idaho PUC, the Idaho State Legislature, or local and county governments. When the Company is authorized
to collect such taxes, charges or fees from the Customer, these taxes, charges and fees wil be itemized separtely on the
Customer's bilL.
2.18 Deposits
2.18.1 The Company wil not require advance deposits.
ISSUE DATE: Aug. 3 1st 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfy Networks Inc., dba Cleay Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 15
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
2.19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company wil provide the applicant with a written
explanation of its refusal to serve. The written explanation shall include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint concerning denial of the service with theCompany or with the Idaho PUc.
2. 19. I Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
2. 19.1.1 the applicant has an outstanding amount due to the CompanyJor similar utility services and the
applicant is unwiling to make acceptable arrangements with the Company for payment;
2.19.1.2 a condition exists that, in the Company's judgment, is unsafe or hazdous to the applicant, the
general population, or the Company's personnel, agents or facilities;
2.19.1.3 the applicant refuses to provide the Company with a deposit after having failed to meet the credit
criteria for waiver of deposit requirements;
2.19.1.4 the applicant is known to be in violation of the Company's price lists fied with the Commission;
2.19.1.5 the applicant fails to furnish such funds, suitable facilities, and/or rights-of-way which have been
specified by the Company as necessary to and a condition for providing service to the applicant; or
2.19.1.6 the applicant has falsified hisler identity for the purpose of obtaining service.
2. 19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company may, upon reasonable written notice to
the Customer, discontinue services for any of the following reasons:
2.19.2.1 for nonpayment of any undisputed amounts owing to the Company;
2.19.2.2 for services provided to premises that have been vacated by the Customer;
2.19.2.3 for tampering with the Company's propert;
2.19.2.4 for violation of rules, service agreements, or fied price lists;
2.19.2.5 for use of Customer equipment which adversely affects the Company's propert, facilties, or
service to its other Customers, or upon condemnation of any material portion of the facilties used by the Company
to provide service to a Customer, or if a casualty renders all or any material portion of such facilities inoperable
beyond feasible repair; or
2.19.2.6 for fraudulent obtaining or use of service, including, but not limited to:
(a) providing false information to carier the Company regarding the Customer's identity, address, creditworthiness,
or current or planned use of common communications;
ISSUE DATE: Aug. 3 151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 16
IDAHO PUC ILLUSTRTIVE TARIFF NO. I
(b) using or attempting to use service by rearanging, tampering with, or making connection to the Company's
service where not authorized by this price list;
(c) using tricks, schemes, false or invalid numbers, false credit devices, electronic devices; or
(d) any other fraudulent means or device.
2.19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any and/or all service(s) to a Customer immediately and without
prior notice to the Customer and without the Customer's permission for one or more of the following reasons:
2.19.3. I Dangerous Condition. A condition immediately dangerous or hazardous to the life, physical safety,
or propert exists, or it is necessary to prevent a violation of federaL, state or local safety or health codes.
2. 19.3.2 Ordered to Terminate Service. The Company is ordered to terminate service by any court, the Idaho
PUC, or any other duly authorized public authority.
2. 19.3.3 Services Obtained Ilegally. The services(s) was (were) obtained, diverted or used without the
authorization or knowledge of the Company.
2. 19.3.4 Customer Unable to be Contacted. The Company has tried diligently to provide reasonable notice
to the Customer, but has been unsuccessful in its attempt to contact the Customer.
2.19.3.5 Misrepresentation of Identity. The Customer has misrepresented the Customer's identity for
purposes of obtaining telephone service and either does not have or has an inadequate security deposit on fie with
the Company.
2. 19.3.6 for any governmental prohibition, or required alteration ofthe services provided, or any violation of
any applicable law or regulation, or unlawful use of service or use of service for unlawful purposes, the Company
may immediately discontinue or suspend service.
2.19.4 Notice of Disconnection
2.1 9.4. I Seven-Day Notice
Except as otherwise provided under the provisions of IDAP A 31.41.01.03.04 and 31.41.01.305, the Company wil
mail to the Customer written notice of termination at least seven (7) calendar days before the proposed date of
termination. The written notice wil contain the information required by IDAPA 31.41.01.06.
2.19.4.2 Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the Company wil diligently attempt to contact the
Customer afected to apprise the Customer ofthe proposed action and the steps to tale to avoid or delay termination.
Oral Notice will contain the same information as required by IDAPA 31.41.01.06.
2.19.4.3 Additional Notice
If the Company does not terminate service within seven (7) days after a proposed termination date, and the matter is
not the subject of a pending complaint before the Idaho PUC, or if other argements have not been made with the
Customer, the Company wil again make a diligent effort to contact the Customer to advise the Customer of the
proposed action. If the Company has not terminated service within twenty-eight (28) days of mailng a written notice
of termination, but stil intends to terminate, the Company wil again issue a written notice as set out by subsection
2.19.4. I of this price list, related to Seven-Day Notice.
ISSUE DATE: Aug. 3 ll 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 17
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
2. 19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the completion of the term of service specified in the
service order for any reason, the Customer agrees to pay to the Company all costs, fees, and expenses reasonably incurred
in connection with special construction and with the term of service. In addition, the Customer may be liable for
termination charges up to a maximum amount equal to the total charges applicable for the remaining term specified in the
service order.
2.20 Restoration of Service
2.20. I A reconnection charge shall be imposed on any Customer whose service has been discontinued pursuant to
the provisions of Section 2.19 of this price list. The Company reserves the right to refuse to restore service until all
amounts due have been paid.
2.20.2 Should the Customer request that service be restored during a period other than regular working hours, such
as evenings or weekends, the Customer may be required to pay an after-hour charge for service reconnection.
2.21 Assignment
The Company may, without obtaining any further consent from the Customer, assign any of its rights, privileges or obligations
under this price list to any subsidiary, parent, or affliate of the Company; pursuant to any sale or transfer of substantially all the
business of the Company; or pursuant to any financing, merger or reorganization of the Company. The Customer may, upon prior
written consent of the Company, which consent shall not be unreasonably withheld, assign its rights, privileges or obligations
under this price list to any subsidiar, parent, or affiiate of the Customer; pursuant to any sale or transfer of substantially all the
business ofthe Customer; or pursuant to any financing, merger or reorganization of the Customer.
2.22 Promotions
The Company may provide promotional offerings from time to time. The Company wil notify the Idaho PUC ten (10) days in
advance of the rates, terms & conditions of any such promotions.
2.23 £911
The Company will provide necessar Customer information to the incumbent local exchange carrier for appropriate routing of
E91 I calls. The Company's switches wil be equipped with E91 I trunks and all E91 I traffc wil be switched by the Company to
the incumbent local exchange carrier for routing.
2.24 Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice must be reasonably designed to call the
attention of Customers who are affected by the changes to the proposed changes in rates. Legal advertisements alone wil not be
considered adequate public notice. Individual notice to all Customers affected wil always constitute public notice
ISSUE DATE: Aug. 3 ll 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 18
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
3.0 SERVICES
3.1 General
Local Exchange Services provides the Customer with connection to the public switched telecommunications network. In
addition, Local Exchange Service provides the Customer with a unique telephone number address on the public switched
telecommunications network. Each Local Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications network;
(b) access other services offered by the Company as set forth in this price list;
(c) access certain interstate and international calling services provided by the Company;
(d) access the Company's operators and business offces for service related assistance;
(e) access emergency services by dialing 0- or 9-1. I; and
(f) access services provided by other common cariers which purchase the Company's Switched Access Services as
provided under the Company's Federal and State price lists or price list, or which maintain other types of traffc exchangearrangements with the Company.
3.2 Services Descriptions
3.2.1 Clearphone Service
3.2. i. i. . Local Exchange Service
3.2. I. I. I The Company resells local exchange voice and data services, to business customers only, on a flat rate basis
over broad-band facilties, such as DSL or T. I circuits.
3.2. I. I .2. The Company provides services through its own Facilities or through facilities owned, operated or maintained
by the Incumbent Local Exchange Carrier or Competitive Local Exchange Carriers. Depending on the Customer's needs,
they have a choice offeatures to which they can subscribe as set forth in this tariff.
3.2. i. 1.3. Local Service provides the Business Customer with touch-tone, voice-grade telecommunications services
that can be used to place or receive calls. The Customer may place calls to any local calling station in the local callng
area. Additionally, subject to availability, the Customer may access certain features, including, operator services,
directory assistace, enhanced 91 I (where available to Company), custom callng features, including voice mail (whereavailable) and telecommunications relay services. The Customer may also place calls to toll-free numbers where
equipment allows.
3.2. i. 1.4. Clearhone Service is provided to any location where activities are of a business, trade, or professional nature.
Business service is also provided to schools, hospitals, libraries, churches, lodges, and other similar institutions.
3,2. I. 1.5. Company does not publish a directory or other similar listing of its Customers. However, Company wil arge
for Customers, other than Customers requesting non-published service, to be listed in the directories and directory
assistance records ofthe applicable incumbent local exchange carier in accordance with the incumbent's listing service
Price List schedule, subject to availability of such listing service to Company's Customers. Company hereby concurs in
such schedules on file with the Commission that are current and effective as ofthe effective date of this Price List sheet.
3.2. I. I .6. Timing of calls begins when the called station is answered, as determined by stadard industr methods
generally in use for ascertining answer, including hardware answer supervision in which the local telephone company
sends a signal to the switch or the softare utilzing audio tone detection. The Company does not bil for incomplete calls.
ISSUE DATE: Aug. 3151 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 320d St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 19
IDAHO PUC ILLUSTRATIVE TARIFF NO. I
3.2.1.2 Interexchange Service
3.2. I .2.1. Clearhone Service features switched or dedicated access service offering commercial users outbound" I plus"
long distance telecommunications services.
3.2.1.2.2. Toll Free Service is a switched or dedicated access service offering commercial users inbound, toll free long
distace telecommunications services. This service enables the caller to contact the Customer without incurring toll
charges, through the use of an assigned toll free number. The Customer pays for the calL.
3.2.1.2.3. The minimum call duration for biling purposes depends on the service provided.
3.2. I .2.4. Any portion of an applicable increment, after the appropriate minimum time for the call, wil be rounded
upward to the next increment. Calls less than the minimum length wil be rounded to the minimum length.
3.2.2 Business Data Services
3.2.3. I. Clearphone Data Only Service is a service involving dedicated circuits, private switching arrangements
and/or predefined transmission paths, virtual or physical, which provide communications between specific locations.
3.2.3. Service Areas
3.2.2. i.Unless otherwise specified in this Price List, the Company's local exchange Service Area is statewide.
3.2.2.2.Unless otherwise specified in this Price List, Company's interexchange Service area is statewide.
3.2.2.3. Company's description of service area in no way compels Company to provide any Service in an area where
facilities or other extenuating factors limit Company's ability to provide Service.
3.2.4 (reserved for future use)
3.2.5 (reserved for future use)
3.2.6 (reserved for future use)
3.2.7 (reserved for future use)
3.2.8 Idaho USF Surcharges
A surcharge is assessed on all access lines to contribute towards funding for an Idaho Universal Service Fund. The
Surcharge Rate is established by the Commission and wil be assessed to each business and residential line.
ISSUE DATE: Aug. 3 isi 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Clearfly Communications
222 N 320d St. Suite 904
Bilings, MT 5910 I
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 20
IDAHO PUC ILLUSTRATIVE TARFF NO. I
4.0 RATES AND CHAGES
4.1 Clearphone Service
Clearphone is made available in 5 configurations, depending on the customer's size and needs. Each configuration includes Local
Exchange and Interexchange services as well as the following features:
A.a specific type (DSL or T- I) and number of circuits
B. a minimum number of Voice SIP Trunks. A Voice SIP Trunk is defined as a concurrent full-duplex SIP voice session.
Additional Voice SIP Trunks can be purchased, up to the maximum allowed for the specific configuration.
C.a minimum number of Direct Inward Dialing (DID) numbers. Additional DIDs can be purchased
D.a minimum number and type of Directory Listing services
E. additional non-voice services (e.g. fax-to-email)
Package Names ClearPhone Lite ClearPhone I ClearPhone II CleaPhone II Clearhone
PRI Replacement
Included features
3 DIDs per line
I Basic Directory
Listing
CalerID
I E911
1 Fax-to-emaìl acct
3 DIDs per line
I Basic Directory
Listing
CallerID
i E91l
I Fax-to-email acct
3 DIDs per line
I Basic Directory
Listng
Caller ID
I E911
I Fax-to-email acct
3 DIDs per line 3 D1Ds per line
I Basic Directory Listing I Basic Directory Listing
Caller ID Caller ID
i E911 I E911
i Fax-to-email acct I Fax-to-email acet
Maimtim one-time chages $2,000
$2,000
$3,000
$3,000
$4,000
34,500
Long distance Minutes
included 3,000 9,000 24,000 34,500
4.1.1 Additional Long Distance MOUs
MOUs in excess of the ones included in each Clearhone package (see above table)
Maximum Per Minute rate
Additional LD MOUs $.50
4.1.2.Additional SIP trunk
Individual Voice SIP Trunk service is optional feature which can be purchased in conjunction with Company-provided
Clearhone Service. Each SIP trnk includes 1,500 Long Distace MOUs
Maximum one-time charge
Individual SIP Trunk $100 $200
ISSUE DATE: Aug. 3 1st 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 32nd St. Suite 904
Bilings, MT 59101
GREENFL Y NETWORKS, INC.ORIGINAL SHEET 2 I
IDAHO PUC ILLUSTRATIVE TARIFF NO. 1
4.1.3. Direct Inward Dial (DID) Service
DID service is an optional feature which can be purchased in conjunction with Company-provided Clearphone Bundle Service.
DID service transmits the dialed digits for all incoming calls allowing the Customer's PBX to route incoming calls directly to
individual stations corresponding to each individual DID number.
Direct Inward Dial (DID)
Service
Maximum Monthly Rate
$3
Maximum one-time charge
$20
4.1.4 Toll free service
This service is inbound calling only where an 800, 888 or other toll-free prefix number rings into a Customer's premise routed to
a specific telephone number or terminated over a dedicated facility. Toll Free Services are sold in configurations that feature a
certain number of MOUs included in a flat monthly fee, and a per-minute charge that applies when the Customer exceeds the
allotted MOUs (Overage Rate).
Product Packages
A.Basic toll free: charged on a per minute basis staing with first minute of usage, plus a monthly fee.
B. Toll-free 500. Customer pays monthly fee and can share up to 500 minutes per month across all users in
organization. MOUs in excess of 500 are charged on a per minute basis
C. Toll-free 1,000: Toll-free 1,000. Customer pays monthly fee and can share up to i ,000 minutes per month across all
users in organization. MOUs in excess of 1,000 are charged on a per minute basis
D.Toll-free 2,500: Toll-free 2,500. Customer pays monthly fee and can share up to 2,500 minutes per month across all
users in organization. MOUs in excess of2,500 are charged on a per minute basis
E. Toll-free 5,000: Toll-free 5,000. Customer pays monthly fee and can share up to 5,000 minutes per month
across all users in organization. MOUs in excess of 5,000 are charged on a per minute basis
Maximum Monthly Rate Miiimum Overage Per Minute MaximUm one-time charge
Rate$.25 $50$.25 $50$.25 $50$.25 $50$.25 $50
Basic Toll-Free
Toll-free 500
Toll-free 1,000
Toll-free 2,500
Toll-free 5,000
$10
$75
$150
$339
$600
4.1.5. Directory Listing
Primar Listings
Additional Listings
Nonlisted Service
Nonpublished Service
Toll-Free Directory Listings
Straight Line Under Listings
Captions and Subcaptions Listings
MåXiirlirrMonthly
fee
$0
$10
$10
$10
$30
$10
$10
Maximum one-time
charge
$50
$50
$50
$50
$50
$50
$50
ISSUE DATE: Aug. 31 st 2009 EFFECTIVE DATE: TBD
Issued by:
Greenfly Networks Inc., dba Cleary Communications
222 N 32nd St. Suite 904
Bilings, MT 59101