Business Productivity Solutions Inc.pdf

Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page
Issued: November , 2004
Effective: January 1 , 2005
PRICE LIST APPLICABLE TO
INTEREXCHANGE SERVICES
WITHIN THE STATE OF IDAHO
PROVIDED BY
Business Productivity Solutions , Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 2
Issued: November , 2004
Effective: January 1 , 2005
Check Page
All the pages of this Price List are effective as of the date shown at the top of the respective page(s).
Original and revised pages as named below comprise all changes from the original Price List.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 3
Issued: November , 2004
Effective: January 1 , 2005
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 4
Issued: November , 2004
Effective: January 1 , 2005
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 5
Issued: November , 2004
Effective: January 1 , 2005
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 6
Issued: November , 2004
Effective: January 1 , 2005
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 7
Issued: November , 2004
Effective: January 1 , 2005
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P .C. No.
Original Page 8
Issued: November , 2004
Effective: January 1 , 2005
Reserved for Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 9
Issued: November , 2004
Effective: January 1 , 2005
Reserved For Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 10
Issued: November , 2004
Effective: January 1 , 2005
TABLE OF CONTENTS
PAGE
Title Page.......................................................................................................................................................
Check Page ...................................................................................................................................................
Table of Contents ...............................................................".'.""".......""....".............."'.".."."."...............
Concurring, Connecting or Other Participating Carriers..............................................................................
Symbols .......................................................................................................................................................
Price List Format..........................................................................................................................................
Section 1 - Technical Terms and Abbreviations "'.."'.."".."'..."....."".""".""""""."."."."..."'."'...............
Section 2 - Rules and Regulations ..............................................................................................................
Section 3 - Description of Services..............................................................................................................
Section 4 - Rates and Charges ....'........................'...."..."'........."'.............................................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page
Issued: November , 2004
Effective: January 1 , 2005
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS
None
SYMBOLS
The following are the only symbols used for the purposes indicated below:
Delete Or Discontinue
Change Resulting In An Increase To A Customer s Bill
Moved To Or From Another Price List Location
New
Change Resulting In A Reduction To A Customer s Bill
Change In Text Or Regulation But No Change In Rate Or Charge
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 12
Issued: November , 2004
Effective: January 1 , 2005
PRICE LIST FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are
numbered sequentially. However, new pages are occasionally added to the Price List. When a
new page is added between pages already in effect, a decimal is added. For example, a new
page added between pages 14 and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission.
For example, the 4th Revised Page 14 Replaces the 3rd Revised Page 14.
Paragraph Numbering Sequence - There are five levels of paragraph coding. Each level of coding
is subservient to its next higher level:
1 (A)
1 (A).
Check Page - When a filing is made with the Commission , an updated Check Page accompanies
the filing. The Check Page lists the pages contained in the Price List, with a cross reference to the
current revision number. When new pages are added, the Check Page is changed to reflect the
revision.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 13
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
For the purposes of this Price List, the following technical terms and abbreviations will apply.
10XXX or 101XXXX Access: A dialing method that enables a Customer to reach the interexchange
carrier of the Customer s choice even if the Customer is not a regular Customer of that carrier. For
example, to reach AT&T Communications of New England, Inc., the Customer dials 1+10288+NPA+NXX.
Access Coordination: Access Coordination provides for the design, ordering, installation coordination
pre-service testing, service turn-up and maintenance ongoing coordination of testing and trouble
resolution on all Company-provided local access channels. In the case of Customer-provided local
access channels, it provides for the maintenance, ongoing coordination of testing, and trouble resolution
for the local access channels.
Access Line: A transmission line used to transmit voice and/or data calls from the Customer s Premises
to a telephone company serving wire center or a Company-designated POP or from a telephone
company serving wire center or a Company-designated POP to the Customer s Premises.
Account Code: An Account Code is a code consisting of two or more digits, which is available to
Customers to identify individual users and thereby allocate the cost of long distance Service.
Addt'l: Addt'l stands for additional period.
Administrative Change: Administrative Change is the modification of an existing Circuit, Dedicated
Access line or Port, at the request of the Customer, that involves changes to authorization codes, speed
numbers, route guide, consolidation of billing, verification of testing performed by parties other than the
Company, or any other administrative change not covered by a Billing Record Change.
Airline Mileage: The distance in mileage between two Rate Centers whose position is specified by
industry standards.
Alternate Access: Alternate Access is a form of Local Access except that the provider of the service is
an entity, other than the Local Exchange Carrier, authorized or permitted to provide such service. The
charges for Alternate Access may be subject to private agreement rather than published or special Price
List rates if permitted by applicable governmental rules.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 14
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Ancillary Charges: Ancillary Charges are charges for supplemental Services or optional features as set
forth herein, which may consist of both nonrecurring and monthly recurring charges.
ANI: Automatic Number Identification. A process used to identify the calling station. For example
Customers such as call centers pay for caller s telephone numbers to be sent to them simultaneously with
their incoming toll free service calls.
Applicant: Any entity or individual who applies for Service under this Price List.
Application for Service: The Application for Service is the standard Company order form, which
includes all pertinent billing, technical, and other descriptive information which will enable the Company to
provide a communication Service(s) as required.
Area of Service: The specific area(s) from which toll free calls will be allowed on a given TFS Number
as decided by the Customer subscribing to that TFS Number.
Authorization Code: An Authorization Code is a code in numbers or letters employed to gain access to
a Company Service.
Authorized User: A person , firm, corporation or other entity (including Customer) that 1) is authorized by
the Customer to be connected to and utilize the Company s Services under the terms and regulations of
this Price List or 2) either is authorized by the Customer to act as the Customer in matters of ordering,
changing or canceling Service or is placed in a position by the Customer, either through acts or
omissions, to act as Customer in such matters. Such actions by an Authorized User shall be binding on
Customer and shall subject Customer to any associated charges.
Billing Record Change: Billing Record Change is a change in Customer s billing address.
Blocking: A temporary condition that may be initiated so that the Customer cannot complete a telephone
call.
BTN: Billed Telephone Number. May consist of one or more WTNs.
Business Customer: A Customer whose use of the Services is primarily or substantially for a business,
professional, institutional, or occupational purpose. Any Business Customer employee who subscribes to
the Service for his or her home telephone will also be classified as a Business Customer.
Cardholder: Cardholder is the associate, member, Customer, or other individual that uses the
Company s Prepaid Calling Card Service or Calling Card Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 15
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Casual Caller: A caller that has not affirmatively selected the Company as its choice of a long distance
service provider in advance of placing a long distance call.
CIC: CIC stands for Carrier Identification Code which is a numeric code consisting of three numbers
used by end-users or customers to reach the networks of the DUCS through equal access arrangements.
CLEC: Competitive Local Exchange Carrier. Any carrier or reseller offering local exchange
telecommunications services other than the incumbent LEC.
Collect Call: A Collect Call is a billing arrangement whereby the charge for a Call is billed to the Called
Station s telephone number.
Commission: Commission refers to the Idaho Public Utilities Commission or any succeeding agency.
Company: Company refers to Business Productivity Solutions, Inc.
Company-Provided: The switching, transmission and other related telecommunications
equipment/facilities provided by the Company or by any combination of the Company, the LEC , or other
authorized Third Party Vendors contracted by the Company.
CPE: Customer-Provided Equipment. Terminal equipment connected to the telephone network which is
owned by the Customer or leased by the Customer from a supplier.
CPNIP: Customer Premises Network Interface Points.
Credit Card: VisaCID, MasterCardCID, or other Credit Cards issued by other companies the Company may
accept.
Customer: A Customer is the person , firm , corporation, governmental unit or other entity which orders
Service-either for its own use, as a resale carrier, or as a non-profit manager of a sharing group-and
which is responsible for the payment of charges and for compliance with this Price List. If an entity orders
Service in more than one city or requests the assignment of multiple account numbers , each such
account is a separate Customer for billing purposes. The term Customer also includes an entity that (1)
remains presubscribed to Company Service after its account(s) are removed from Company billing
system, and subsequently continues to use Company s Service, (2) accepts responsibility for the charges
associated with an Operator Services Call , or (3) otherwise uses Service for which no other Customer is
obligated to compensate the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 16
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Customer Association: A Customer Association is a pre-existing group of Customers (i) having a
cognizable commonality of interest apart from their desire to purchase Services from the Company and
(ii) engaging in activities as a group apart from the purchasing of Services from the Company.
Customer Commitment Date: The date in which the Company receives a firm commitment from a
Customer for the provision of one of the Company s Data Service offerings.
Customer Premises/Customer s Premises: Location(s) designated by a Customer where Service is
originated/terminated whether for its own communications needs or for the use of its Resellers.
DACC: Directory Assistance Call Completion.
Dedicated Access: Where Customer s Premises has a non-switched connection to the POP selected by
the Company for origination and or termination of calls. When the Dedicated Access is used for Switched
Services, the Dedicated Access is referred to as a Dedicated Access line. When Dedicated Access is
used to provide Data Services, the Dedicated Access is referred to as local loop.
Defects or Defective Service: A shortcoming or an imperfection in Data Service(s) as a result of
mistakes, accidents, errors, omissions, interruption or delay in Service.
Designated Underlying Carrier: The Designated Underlying Carrier is the facilities-based carrier chosen
by the Company to provision the communications Service(s) provided to the Customer.
Direct-Dialed: A call placed by the caller without operator assistance.
Diversity: Diversity is Customer-designated routing which indicates a Customer designated departure
from a DUC's primary route.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 17
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
DNIS: Dialed Number Identification Service. Provides the ability to identify the dialed TFS Number on a
call-by-call basis.
DUC: DUC stands for Designated Underlying Carrier.
Employees: The term Employees refers to the active and retired employees of the Company and all
subsidiaries , affiliates , and any other groups designated by the Company.
End User: The person or legal entity which uses the Service provided by the Company.
Equal Access: Enables the Customer to place long distance calls without the need to first dial a special
code.
Exemption Certificate: A written notification provided by the Customer certifying that its dedicated
facility should be exempted from the monthly Special Access Surcharge because (a) the facility
terminates in a device not capable of interconnecting Service with the local exchange network or (b) the
facility is associated with a Switched Access Service that is subject to Carrier Common Line Charges.
Feature Groups: Feature Groups are switching arrangements available from LEC or CLEC central
offices to long distance carriers for accessing the LEC or CLEC end-user who wish to make toll calls.
Feature Group B: Feature Group B provides a high quality trunk line connection from end central office
to the DUC's facilities. The Customer can originate a call from anywhere within the LATA.
Feature Group D: Feature Group D is the class of service associated with Equal Access arrangements.
All IXCs enjoy identical connections to the local exchange carrier. All Customers dial the same number of
digits and can reach the predetermined IXC of their choice by dialing 1 plus the telephone number being
called.
Flat Rate: Charging a rate per minute irrespective of the distance the call is carried or the time- of-day or
day-of-week the call is placed.
ICB: Individual Case Basis. A Service provided involving a nonstandard arrangement. The nature of
such Service requirements makes it difficult or impossible to establish general Price List provisions for
such circumstances.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 18
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Initial and Additional Period: The Initial Period denotes the interval of time allowed at the rate specified
for a connection between given service points. The Additional Period denotes the interval of time used
for measuring and charging time in excess of the Initial Period.
Installation: Installation means the connection of a Circuit, Dedicated Access line , or Port, for new
changed or additional Service.
IXC: IXC stands for Interexchange Carrier.
Joint User: A corporation, association, partnership, or individual that is permitted to use a Customer
Service by mutual agreement between the Customer and the Joint User in accordance with the terms and
conditions of this Price List.
LATA: Local Access Transport Area. A geographically defined regulatory boundary established by the
Modification of Final Judgment.
LEC: LEC stands for LEC.
Local Access: The service between a subscriber s premise and a Company-designated POP.
Local Access Provider: An entity providing Local Access.
MAC: Minimum Annual Commitment.
MMC: Minimum Monthly Commitment.
MMPO: Minimum Monthly Payment Obligation.
MOU: Minutes of Use.
MRC: Monthly Recurring Charge.
MTS: Message Telecommunications Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 19
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
NASC: NASC is the National Administration and Service Center. NASC provides centralized
administration of the SMS database of toll free numbers. The NASC keeps track of the toll free numbers
that are in use or available for use.
NPA: Numbering Plan Area. More commonly referred to as an area code.
Nonrecurring Charges: Nonrecurring Charges are one-time charges.
NXX: NXX represents the first three digits of a Customer s telephone number. N is a number between 2
and 9. X is a number between 0 and 9.
On-Net Service: A Service traversing the Company-designated Third Party Vendor network, both ends of
which originate or terminate at a POP of the Third Party Vendor.
Off-Network Station: An Off-Network Station is a station which does not subscribe to one of the
Company s outbound EXCHANGE Premium services.
On-Net Service: A Service traversing the Company-designated Third Party Vendor network, both ends of
which originate or terminate at a POP of the Third Party Vendor.
On-Network Station: An On-Network Station is a station which subscribes to one of the Company
outbound EXCHANGE Premium services.
OTC: One Time Charge.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 20
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 DEFINITIONS AND ABBREVIATIONS
PBX: PBX stands for Private Branch Exchange.
Person-to-Person: Any operator-handled call whereby the person originating a call specifies a particular
person to be reached, or a particular station, room number, department, or office to be reached through a
PBX attendant.
Personal Identification Number: Personal Identification Number ("PIN") is a unique number assigned
to each Calling Card or Prepaid Calling Card for the purpose of accessing Service.
PIC: Primary Interexchange Carrier.
PICC: Primary Interexchange Carrier Charge.
PIN: PIN stands for Personal Identification Number (PIN) and is a numerical code one or more of which
may be assigned to a Customer for access and use of Service. The PIN enables the Company to identify
the end user originating Service for security and for billing purposes. PINs are the sole property of the
Company and no Customer shall have any property or other right or interest in the use of any particular
PIN.
Platform: Platform refers to the proprietary computer technology that provides the Company s network
services.
Point-of-Sale: Point-of-Sale is the location at which the Cardholder purchases the Prepaid Calling Card.
POP: Point-of-Presence. A physical place at which the local telephone company terminates subscriber
Circuits for long distance dial-up or leased-line communications or a Company-designated location where
a facility is maintained for the purpose of providing access to the Company s Service.
Port: The physical or electrical interface through which access to the communications network
obtained.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 21
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Postalized: Charging a Flat Rate per minute irrespective of the distance the call is carried.
POTS Number: Plain Old Telephone Service Number. The 10-digit telephone number associated with
basic local exchange service.
Prepaid Calling Card: A Prepaid Calling Card allows a Customer to purchase a predetermined amount
of access to the Company s long distance and directory assistance Services prior to the use of Service(s).
Also Called a Debit Card.
Primary Interexchange Carrier: Primary Interexchange Carrier is the long distance company to which
traffic from a given location is automatically routed when dialing 1 + in equal access areas. The Primary
Interexchange Carrier is identified by a code number which is assigned by the local telephone company
to the telephone numbers of all the subscribers to that carrier to ensure the calls are routed to the correct
company.
: P.C. stands for Public Utilities Commission.
Rate Center: A specified geographical location used for determining mileage measurements.
Reseller: A Customer that resells the Company s Service(s) with the Company s authorization.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 22
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Residential Customer: A Customer whose use of the Service is primarily or substantially of a social or
domestic nature; and business use, if any, is incidental.
Resp Org: Responsible Organization. The entity designated to manage and administer a Customer
SMS/800 records.
Restore: Restore means to make Service operative following an interruption by repair, reassignment
rerouting, substitution of component parts , or otherwise, as determined by the DUC(s) involved.
SCP: SCP stands for Service Commitment Period.
Service: Any or all services provided pursuant to this Price List.
Service Commitment Period: The Service Commitment Period is the period selected by the Customer
agreed to by the Company, and stated on the relevant Application for Service during which the Company
will provide and Customer will accept and pay for the Service described therein.
SMS: SMS stands for Service Management System.
Service Order: The standard Company order form(s), in effect from time-to-time, or Customer s forms
accepted in writing by an authorized representative of the Company for Service which shall enable the
Company to provide Service.
SMS/800: 800 Service Management System is the national database service management system that
retains all inbound toll-free number records. The main operations support system used to create and
update toll free records that are then downloaded to the SMS/SCPs for processing toll free service calls.
This database provides long distance carriers with a single interface for inbound toll-free number
reservations and record maintenance. This system is used by Resp Orgs to manage and administer
SMS/800 records.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 23
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
SMS/800 Help Desk: The organization that administers the SMS/800 system for the centralized
management of toll free numbers.
SMS/SCP: Service Management System/Service Control Point. The real time database system in the
exchange carrier s network that contains routing instructions down loaded from the SMS/800.
Special Access Surcharge: A charge imposed by the Local Exchange Companies in accordance with
Section 69.115 of the FCC Rules and Regulations.
State: State refers to the State of Idaho.
Station-to-Station: Any operator handled call where the person originating the call does not specify a
particular person to be reached , or a particular station, room number, department, or office to be reached
through a PBX attendant.
Subscriber: The Subscriber is a person or legal entity which subscribes to service(s) from the Company
and thereby assumes responsibility for the payment of charges and compliance with the Company s Price
List regulations.
Switched Access: A transmission line that is switched through the LEC or CLEC to reach the long
distance network. Switched access arrangements are only available from the subscriber local
telephone company.
Switched Services(s): Any Services that are not Data Service as defined herein which use message
switches to share inter-switch transport.
T -1 Digital Service: T-1 Digital Service, also called T-, is a digital link between two points. This link
typically transmits at speeds of 1.544 Megabits per second. In most cases, this service allows twenty-four
access paths between any two points.
TFN: TFN stands for Toll Free Number.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 24
Issued: November , 2004
Effective: January 1 , 2005
SECTION 1 DEFINITIONS AND ABBREVIATIONS
TFS: Toll Free Service.
Third Party Vendor: A company, entity or individual , other than the Company, designated by the
Company that provides the facilities and/or the equipment required to provide Service(s).
TLC: Termination Liability Charge. A charge which applies when the Customer cancels Service prior to
the expiration date of a term plan agreement for Data Service(s).
Toll Free Number: A Toll Free Number is a telephone number associated with a Customer s Toll Free
Service that is used by the calling party without charge to the calling party. The area code for a toll free
number is either 800 877, or 888 or other area code assignments as appropriate.
Toll Free Service: Toll Free Service is a reverse-billed Service that permits calls to be completed without
charge to the calling party. Access to Toll Free Service is gained by dialing a ten-digit Toll Free Access
Number which terminates at the Customer s requested location.
Total Usage: The Customer calculates Total Usage by totaling the most recent month's interstate
intrastate, and international usage for all lines to be provisioned via a Service offered by the Company.
For Customers with multiple locations, the usage for each location will be calculated individually. If the
Customer s traffic volume varies significantly from month-to-month, the Customer may determine TU by
averaging more than one month's bill.
TU: TU stands for Total Usage.
V&H: Vertical and Horizontal geographic coordinates.
WTN: Working Telephone Number.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 25
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
The Company s services are offered for intrastate InterLA T A and intrastate IntraLA T A
telecommunication services originating and terminating within the State under terms
this Price List. Services are offered subject to the availability of facilities and the terms
and conditions of this Price List. The Company resells the services of facility-based
carriers subject to the terms of any applicable interstate offering or arrangement between
the DUC and the Company.
This Price List is on file with the Commission and copies may be inspected during normal
business hours at the Company s principal place of business, which is located at 730
Second Avenue South, Suite 900, Minneapolis, Minnesota 55402.
The Company will comply with the rules and regulations of the Commission and Idaho
law. However, the Company shall not be deemed to have waived or impaired any right
power, requirement or option reserved by this Price List (including, without limitation , the
right to demand exact compliance with every term and condition herein), by virtue of any
custom or practice of the Company at variance with the terms hereof, or any failure
refusal or neglect of Company to exercise any right under this Price List or to insist upon
exact compliance with its terms, or any waiver, forbearance, delay, failure or omission by
Company to exercise any right, power or option hereunder.
Limitations on Service
Service is offered subject to the availability of facilities, equipment, or systems, the
Company s ability to fulfill the request for Service and the provisions of this Price List.
Service is not offered where operating conditions do not permit. The Company reserves
the right, without incurring liability, to refuse to provide Service , to or from any location
where the necessary facilities, equipment, systems, billing agreements, and/or switch
software are not available. In case a shortage of facilities exists at any time, either for
temporary or protracted periods, the establishment of Switched Services shall take
precedence.
All Services provided according to this Price List are only available to subscribers of the
companion interstate Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 26
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations on Service (continued)
2.4
A third party call is any call charged to a number other than that of the called or calling
party. The Company reserves the right to refuse to process a third party call when
acceptance of charges at the third number cannot be confirmed.
Without incurring liability, the Company reserves the right to discontinue Service or to
limit the use of Service, when necessitated by conditions beyond the Company s control
or when the Customer or End User is using Service in violation of the law or in violation of
the provisions of this Price List.
Pursuant to Rule 303 of the Telephone Customer Relation Rules of the Commission, the
Company may, without notice, terminate Service without liability include, but are not
limited to:
(A)Dangerous Conditions - A condition immediately dangerous or hazardous to life
physical safety, or property exists, or it is necessary to prevent a violation of
federal, state or local safety or health codes.
(B)Ordered To Terminate Service - The Company is ordered to terminate Service by
any court, the Commission, or any other duly authorized public authority.
(C)Services Obtained Illegally - The Service(s) were obtained, diverted or used
without the authorization or knowledge of the Company.
(D)Customer Unable to be Contacted - The Company has tried diligently to meet the
notice requirement of Rule 304 of the Telephone Customer Relation Rules of the
Commission, but has been unsuccessful in its attempt to contact the Customer
affected.
(E)Misrepresentation of Identity - The Customer has misrepresented the Customer
identity for purposes of obtaining Service and has no or an inadequate security
deposit on file the Company and has an outstanding bill exceeding one hundred
($100).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 27
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
Conditions under which the Company may, with notice, terminate Service without liability
include, but are not limited to:
(A)use of invalid or unauthorized telephone numbers, or Credit Card numbers; or
(8)Customer s or End User s use of the Service which constitutes a violation of either
the provisions of this Price List or of any laws, government rules, regulations , or
policies; or
(C)If at the time the Company issues a debit to the Customer s checking account or
savings account, the debit is rejected by the bank for any reason. The Company
will make at least one attempt at collection prior to termination of Service.
(D)The Company deems termination necessary to protect the Company or third
parties against unauthorized , fraudulent, or unlawful use of any Company
Services, or to otherwise protect the Company s personnel , agents, or Service; or
(E)Customer s or End User s misuse of the DUC's network; or
(F)Customer s or End User s use of the DUC's network for any fraudulent or unlawful
purpose; or
(G)Emergency, threatened, or actual disruption of Service to other Customers; or
(H)Unauthorized or fraudulent procurement of Service, including a misrepresentation
of fact relevant to the conditions under which the applicant or Customer obtains or
continues to receive Service; or
(I)Abandonment of the Customer s Premises served; or
(J)Insufficient or fraudulent billing information.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 28
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
Initial and continuing Service is offered subject to the availability of necessary facilities
and/or equipment, including those to be provided by other companies furnishing a portion
of the Company s Service(s).
Service is furnished subject to the condition that there will be no abuse or fraudulent use
of the Service. Abuse or fraudulent use of Service includes, but is not limited to:
(A)Service that is used by the Customer or End User to frighten, abuse, torment, or
harass another; or
(B)Service that is used by the Customer or End User in a manner which interferes
with the use of Service by one or more other Customers; or
(C)Service that is used by the Customer or End User to place calls by means of
illegal equipment, service, or device; or
(D)Service that is used by the Customer or End User to transmit a message or to
locate a person or otherwise to give or obtain information , without payment of the
applicable charge.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 29
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
The Company s failure to give notice of default, to enforce or insist upon compliance with
any of the terms or conditions herein, to grant a waiver of any term or conditions herein
or to grant the Customer an extension of time for performance, will not constitute the
permanent waiver of any such term or condition herein.
10 The Company may rely on third parties to provide a portion of the Company s Service.
The selection of the Third Party Vendors is made by the Company. The Company
reserves the right to change Third Party Vendors at any time.
11 The Company reserves the right, without incurring liability, to refuse to provide Service to
or from any location where the necessary facilities and/or equipment are not available.
12 Recording of telephone conversations provided pursuant to the Company s Service under
this Price List is prohibited except as authorized by applicable federal, state, and local
laws.
13 All outbound Services requiring Switched Access to reach the long distance network are
only available to Customers located in those exchanges which have Equal Access.
14 The Company, when acting at the Customer s request and as its authorized agent for
ordering Local Access, will make reasonable efforts to arrange for service requirements
such as special routing, route diversity, alternate access, or Circuit conditioning.
15 Service begins on the date that billing becomes effective and is provided on the basis of
a minimum period of at least one month, 24 hours per day. For the purposes of
computing charges in this Price List, a month is considered to have 30 days.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 30
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
16 The Company, when acting at the Customer s request and , as its authorized agent, will
make reasonable efforts to arrange for Service requirements such as special routing,
Route Diversity, Alternate Access, or Circuit conditioning.
The Company may deny a request for Service to be provided by means of a cellular
telephone, where such request poses, in the sole judgment of the Company, operational
technical or billing difficulties. If the Company finds that service has been established to
a cellular telephone, it may, upon reasonable notice to the Customer, discontinue such
service where continued provision of such service poses, in the sole judgment of the
Company, operational , technical or billing difficulties.
Calls that may not be completed using the Company s Prepaid Calling Card service
include operator Services, busy line verification service, interruption service, calls
requiring time and charges, air-to-ground calls, marine/satellite calls, and calls placed via
dialing a 700, TFN, or 900 number.
19 TFS is furnished upon the condition that the Customer contracts for adequate facilities to
permit the use of this Service without injurious effect upon the Company or any service
rendered by Third Party Vendors on behalf of the Company.
20 The availability of TFS Numbers from the Company is limited by the Company s ability to
obtain TFS Numbers requested by the Customer from the national SMS database.
2.21 If the Company learns that an Applicant or Customer is attempting to sell, barter, trade, or
otherwise transfer a TFS Number to another person, the Company may refuse to
establish Service or may cancel Service without liability.
22 For Prepaid Calling Cards prior to Activation of PIN , the Company determines when the
PIN will be activated. After Activation of PIN , only one call per Prepaid Calling Card
account will be processed at any given time.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 31
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
23 The Company reserves the right to refuse Service to any Applicant who is found to be
indebted to the Company for Service previously furnished until satisfactory arrangements
have been made for the payment of such indebtedness.
If Service is established and it is subsequently determined that the condition described in
Section 2.23 of this Price List exists, the Company may suspend or disconnect Service
on five (5) days written notice until satisfactory arrangements have been made for the
payment of prior indebtedness.
25 For Customers that utilize Data Services for voice transmission, the Company does not
provide echo suppression and does not guarantee the quality of the Circuit when used for
voice transmission.
Limitation of Liability
The Company s liability will be limited to that expressly assumed in Sections 2.1 through 2.
of this Price List in connection with the provision of Service to Customer.
In the event an error or omission is caused by the gross negligence of the Company, the
liability of the Company shall be limited to and in no event exceed the lesser of (a) the
actual monetary damages incurred and proved by the Customer, or (b) the sum of
000.00.
The liability of the Company for damages arising out of mistakes, omissions,
interruptions , delays , errors or defects occurring in the course of providing Service(s) with
usage-sensitive rate structure, where such damages were not caused by the
Company s willful misconduct, will in no event exceed an amount equivalent to the initial
period charge to the Customer for the call during which such mistake, omission
interruption, delay, error or defect occurred. The Company shall not be liable for
damages caused by the negligence or willful misconduct of the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 32
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
3.4
The Company will not be liable to the Customer for damages or statutory penalties or be
obligated to make any adjustment, refund or cancellation of charges unless the Customer
has notified the Company in writing of any dispute concerning charges , or the basis of
any claim for damages, within sixty (60) calendar days after an invoice is rendered by the
Company for the call giving rise to such dispute or claim. Any such notice must set forth
sufficient facts to provide the Company with a reasonable basis upon which to evaluate
the Customer s claim or demand.
Interruptions, delays, errors, or defects caused by or contributed to, directly or indirectly,
by act or omission of the Customer or its customers, affiliates, agents, contractors
representatives, invitees, licensees, successors, or assignees or which arise from, or are
caused by, the use of facilities or equipment of Customer or related parties, will not result
in the imposition of any liability whatsoever upon the Company. The Customer will pay to
the Company any reasonable costs, expenses, damages, fees or penalties incurred by
the Company as a result thereof. In addition , a portion or all of the Service may be
provided over facilities of third parties. The Company will not be liable to the Customer or
any other person, firm, or entity in any respect whatsoever arising out of defects caused
by such third parties. The Company liability, if any, with regard to the delayed
installation of facilities or commencement of Service will not exceed $1 000.
With respect to Service provided hereunder, the Company hereby expressly disclaims
without limitation, all warranties not stated in this Price List, whether express, implied or
statutory, and in particular disclaims all implied warranties of merchantability and of
fitness for a particular purpose.
No contractors, agents or employees of connecting, concurring or other participating
carriers or companies will be deemed to be contractors, agents or employees of the
Company without the Company s written authorization.
Under no circumstances whatsoever will the Company s officers, agents, or employees
be liable for any damages, including but not limited to direct, indirect, actual
consequential , special, or punitive damages, or lost profits.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Idaho P.C. No.
Original Page 33
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis , Minnesota 55402
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
The Company will not be liable for any failure of performance hereunder due to causes
beyond its control including, but not limited to:
(A)Unavoidable interruption in the working of transmission facilities; or
(B)Natural disasters such as storms, fire, flood, or other catastrophes; or
(C)Any law, order, regulation, direction, action or request of the United States
Government, or any other governmental entity having jurisdiction over the
Company or of any department, agency, commission , bureau, corporation or other
instrumentality of anyone or more of such governmental entity, or of any civil or
military authority; or
(D)National emergencies, insurrections, riots, rebellions , wars, strikes, lockouts, work
stoppages, supplier failures , shortages , breaches or delays, or other labor
difficulties; or
(E)Notwithstanding anything in this Price List to the contrary, the unlawful acts of
individuals, including acts of the Company s agents and employees if committed
beyond the scope of their employment; or
(F)Explosions, vandalism, cable cut or other similar occurrences; or
(G)Preemption of existing Services to restore Service(s) in compliance with part 64
Subpart 64 , Subpart D , Appendix A, of the F .C.'s rules and regulations; or
(H)Any failure to provide or maintain Service under this Price List due
circumstances beyond the Company s control.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 34
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
The Company will use its best efforts to provide Services consistent with industry
standards. The Company will have no liability to the Customer for any loss of revenue
profits, or any other direct, special , incidental, consequential , or other damages the
Customer may sustain resulting from the failure or inability of the Company to provide
Service to its Customers; negligent or defective Services to Customers; equipment
computer, network, or electrical malfunctions of any kind, breakdowns, or outages; or any
other cause, whether or not within the control of the Company.
In the event the Company learns of actual or possible unauthorized, fraudulent, or
unlawful use of any Company Services, the Company will make an effort to contact the
Customer, but Service may be blocked without notice and without liability to the
Company. Service may be suspended by the Company without incurring liability by
Blocking all calls or by Blocking calls to or from certain NPA-NXXs , certain countries
cities, or individual telephone stations for any Service offered under this Price List.
Service will be restored as soon as it can be provided without undue risk and only after
accounts have been brought current.
11 The Company does not undertake to transmit messages but furnishes the use of its
Services to its Customers for telecommunications. The Company is not liable for the
content of the Customer s messages.
The Company may rely on Third Party Vendors for the performance of certain Services
such as Dedicated Access. Upon Customer request and execution and delivery of
appropriate authorizing documents, the Company will act as agent for the Customer in
obtaining such other Services. Customer liability for charges hereunder will not be
reduced by untimely installation or non-operation of Customer-provided facilities and
equipment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 35
Issued: November , 2004
Effective: January 1 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
13 The Company will not be liable for:
(A)Any act or omission of any other company or companies furnishing a portion of the
Service or furnishing facilities or equipment associated with such Service.
(B)Damages caused by the fault or negligence or willful misconduct of the Customer
or End User.
(C)Any failure to provide or maintain Service under this Price List due
circumstances beyond the Company s reasonable control.
(D)Any direct, indirect, consequential, special, actual, or punitive damages , or for any
lost revenues or profits of any kind or nature whatsoever arising out of any
furnishing of, or interruption in, Service provided hereunder. Under no
circumstances whatsoever will the Company s officers, agents , or employees be
liable for such damages or lost revenue or lost profits.
(E)Any indirect, incidental , special or consequential damages, lost revenue or lost
profits of any kind, even if Company is advised of the possibility of the same.
(F)The use or abuse of any Service described herein by any party including, but not
limited to, the Customer or End User. Use or abuse includes, but is not limited to
any calls placed by means of PBX-reorigination or any other legal or illegal
equipment, service, or device. Compensation for any injury the customer may
suffer to the fault of third parties must be sought from such other parties. In the
case of TFS, this applies to third parties who dial the Customer s TFS Number by
mistake. Compensation for any injury the Customer may suffer due to the fault of
third parties must be sought from such other parties.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 36
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
13 (continued)
(G)Any action , such as Blocking or refusal to accept certain calls, that Company
deems necessary in order to prevent unauthorized , fraudulent, or unlawful use of
its Service. Compensation for any injury the Customer may suffer due to the fault
of parties other than the Company must be sought from such other parties.
(H)The Company will not be liable for any claim where the Customer indemnifies the
Company pursuant to Section 2.5 of this Price List.
(I)Failure or delay in the delivery of ordered Prepaid Calling Cards.
In the event parties other than the Customer (e., authorized or unauthorized End Users)
has use of the Service directly or indirectly through the Customer, then Customer agrees
to forever indemnify and hold the Company and any affiliated or unaffiliated Third Party
Vendor or operator of facilities employed in provision of the Service harmless from and
against any and all claims, demands, suits, actions, losses, damages, assessments or
payments which may be asserted by said parties.
Reserved for future use.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 37
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
Reserved for future use.
The Company does not guarantee the availability of any 800/888 number(s) or the
commencement of 800/888 Service within any interval. Where the Company
800/888 Service(s) is not made available on the date committed to the Customer
or cannot otherwise be made available after the Company s acceptance of the
Customer s Service order, or the Customer is provided with a number or numbers
other than the one(s) requested by the Customer and accepted by the Company
and any such failure or failures is due solely to the negligence of the Company, in
such case the Company s liability, if any, will be limited to the lesser of (a) the
actual and direct monetary damages incurred and proved by the Customer as the
direct result of such failure or failures (but not including indirect, special
consequential, punitive or exemplary damages or loss of profits of any kind , or (b)
the sum of $100.00. If at the time of cancellation of inbound 800/888 Services the
Customer owes an outstanding balance (30 days or more) to the Company, then
Customer s 800/888 number shall not be released to another long distance carrier
or Resp Org.
With respect to Prepaid Calling Card Services, the company makes no warranty,
guarantee, representation either express or implied regarding the
merchantability, accuracy, reliability, condition , or fitness of the information
provided in connection with the use of the Services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 38
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
The Company will have no liability to the Customer or any third party for any claims that a
Prepaid Calling Card or its PIN has been lost, stolen , or fraudulently used. In no event
will the Company be obligated to restore any Prepaid Calling Card account or otherwise
reimburse any Cardholder for any calls charged to the Prepaid Calling Card account
which such Cardholder denies having made.
If the Company issues a Prepaid Calling Card and the PIN will not access the Company
Service, the Company s sole liability will be the manufacturing and shipping costs
associated with replacing such cards. This obligation is exclusive and is in lieu of all
other warranties, express or implied, including but not limited to, any warranty of
merchantability or fitness for a particular purpose. In no event will the Company be liable
for special or consequential damages arising from the relationship or the conduct of
business contemplated herein.
21 Reserved for future use.
22 If Company chooses to subcontract the printing of the Prepaid Calling Cards, Company
cannot be held liable for delays of delivery or any other problem(s) that are directly
related to the subcontractor.
If a Customer s TFS Number is not used by callers other than for test calls to reach the
Customer or Customer s designee within ninety (90) days of activation of the TFS
Number, the Company may, upon written notice, release the TFS Number without
liability. Test calling does not constitute use.
If a TFS Customer is found to be non-compliant in passing back appropriate answer
supervision, the Company reserves the right to suspend Service temporarily and/or deny
requests for additional Service without liability. The Company will give the Customer ten
(10) calendar days' written notice via certified U.S. Mail of intent to suspend or deny
Service due to such non-compliance.
25 The Company may terminate or refuse to furnish TFS to any Applicant or Customer
without incurring any liability, if the use of the Service would interfere with or impair any
Service offered by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 39
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
26 The Company is not liable for any claim arising out of any and all failings by the Company
in connection with the provision of TFS to the Customer, including but not limited to:
(A)TFS is not made available on the date committed to the Customer or cannot
otherwise be made available after acceptance of the Customer s order; or
(B)TFS is provided with a number or numbers other than the one(s) committed by the
Company to the Customer; or
(C)TFS is provided with a number or numbers that are not included in toll free
Directory Assistance database or are included in an incorrect form.
If the Company s failure of performance is thirty-five (35) days or less, Service shall not
be subject to cancellation. Rather, an appropriate percentage of charges for the directly
affected Service shall be abated for such Service interruption. If the Company s failure of
performance is for more than thirty-five (35) days, then the directly affected Service may
be canceled by either the Company or the Customer without liability other than the
Customer s liability for payment for said Service provided prior to cancellation.
The Customer is responsible for taking all necessary legal steps for interconnecting the
Customer-provided terminal equipment with Company-designated facilities. The
Customer is responsible for taking all necessary legal steps for interconnecting the
Customer-provided terminal equipment with Local Access. In addition , the Customer
shall comply with applicable Local Access Provider signal power limitations and
requirements.
The failure to give notice of default, to enforce or insist upon compliance with any of the
terms or conditions herein , the waiver of any term or conditions herein, or the granting of
an extension of time for performance by the Company or the Customer shall not
constitute the permanent waiver of any term or condition herein. Each of the provisions
shall remain at all times in full force and effect until modified in writing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 40
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
The Company may rely on Local Access Providers for the performance of services such
as Local Access. Upon Customer request and execution and delivery of appropriate
authorizing documents, the Company may act as agent for Customer in obtaining such
services such as Local Access. Customer s liability for charges hereunder shall not be
reduced by factors beyond the Company s control such as Customer-provided facilities
and equipment.
The Company shall not be liable to the Customer or any other person , firm or entity in
any respect whatsoever as result of mistakes, accidents, errors, omissions
interruptions, delays, or Defects in Service (collectively "Defects" or "Defective Service
Defects caused by or contributed to, directly or indirectly, by act or omission of Customer
(including Authorized Users) or Customer s customers, affiliates, agents, representatives,
invitees, licensees, successors or assigns or which arise from or are caused by the use
of facilities or equipment of Customer or related parties shall not result in the imposition
of any liability whatsoever upon the Company, and Customer shall pay to the Company
any reasonable costs, expenses, damages, fees or penalties incurred by the Company
as a result thereof, including costs of Local Access Providers' labor and materials.
addition, all or a portion of the Service may be provided over facilities of third parties, and
the Company shall not be liable to Customer or any other person, firm or entity in any
respect whatsoever arising out of Defects caused by such third parties. Company shall
not be liable for any direct, indirect, consequential, special , actual , punitive or any other
damages , or business interruption, or for any lost profits or lost revenues of any kind or
nature whatsoever arising out of any Defective Service or any other cause. Any
warrantee and remedies explicitly set forth in this Price List are exclusive and in lieu of all
other warranties or remedies, whether expressed, implied or statutory, including without
limitation implied warranties of merchantability and fitness for a particular purpose. In the
event of an interruption in Service, any Defect in the Service whatsoever or a failure to
perform under this Price List, neither Company nor any Third Party Vendor or operator of
facilities employed in the provision of the Service shall be liable for any direct, indirect
consequential, special, actual , punitive or any other damages , or for any lost profits or
lost revenues of any kind or nature whatsoever.
32 The above language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 41
Issued: November , 2004
Effective: January 1 , 2005
2.4
SECTION 2 - RULES AND REGULATIONS
Use of Service
2.4.
2.4.
2.4.
2.4.4
The Company s Services are available for use twenty-four hours per day, seven days per
week. Unless otherwise restricted herein, Customers may use the Company s Service(s)
to place and/or receive interstate calls.
The Service offered herein may be used for any lawful purpose , including residential
business , governmental , or other use. The Customer is liable for all obligations under
this Price List not withstanding any sharing or resale of Services and regardless of the
Company s knowledge of same. The Company will have no liability to any person or
entity other than the Customer and only as set forth herein. The Customer will not use
nor permit others to use the Service in a manner that could interfere with Service
provided to others or that could harm the facilities of others.
Service furnished by the Company will not be used for any unlawful or fraudulent
purposes including but not limited to use of electronic devices, invalid numbers, and false
credit devices to avoid payment for Service contained in this Price List either in whole or
in part. Service furnished by the Company may not be used to make calls which might
reasonably be expected to frighten , abuse, torment, or harass another. The Service may
not be used for any purpose for which any payment or other compensation is received by
the Customer except when the Customer is an authorized communications common
carrier, an authorized resale common carrier, or an enhanced or electronic service
provider who has subscribed to the Company s Service. However, this provision does
not preclude an agreement between the Customer, Authorized User, or Joint User to
share the cost of the Service as long as this arrangement generates no profit for anyone
participating in a joint use or authorized use arrangement.
Service furnished by the Company may be arranged for joint use or authorized use. The
Joint User or Authorized User will be permitted to use such Service in the same manner
as the Customer, but subject to the following conditions.
(A)The Customer must complete and provide to the Company all Service agreements
and/or other documentation required by the Company to initiate Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 42
Issued: November , 2004
Effective: January 1 , 2005
2.4
SECTION 2 - RULES AND REGULATIONS
Use of Service (continued)
2.4.4 (continued)
(B)One Joint User or Authorized User must be designated as the Customer. The
designated Customer does not necessarily have to have communications
requirements of its own. The Customer must specifically name all Joint Users or
Authorized Users in the application for Service. Service Orders which involve the
start, rearrangement or discontinuance of joint use or authorized use of Service
will be accepted by the Company only from that Customer and will be subject to all
requirements of this Price List.
(C)All charges for the Service will be computed as if the Service were to be billed to
one Customer. The Joint User or Authorized User which has been designated as
the Customer will be billed for all components of the Service and will be
responsible for all payments to the Company. If designated Customer fails to pay
the Company, each Joint User or Authorized User will be liable to the Company for
all charges incurred as a result of its use of the Company s Service. Each joint or
Authorized User must submit to the designated Customer a letter guaranteeing
payment for the joint or Authorized User s portion of all charges billed by the
Company to the designated Customer. This letter must also specify that the joint
or Authorized User understands that the Company will receive a copy of the
guaranty from the designated Customer. The designated Customer will be
responsible for allocating charges to each Joint User or Authorized User.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 43
Issued: November , 2004
Effective: January 1 , 2005
2.4
SECTION 2 - RULES AND REGULATIONS
Use of Service (continued)
2.4.4
2.4.
2.4.
2.4.
(continued)
(D)Joint use is a Service/billing allocation arrangement and not a resale arrangement.
Neither the Customer nor any Joint User nor any third party engaged by either of
them in connection with a joint use agreement or arrangement may mark up
Service or otherwise profit from the joint use agreement or arrangement.
If the Company reasonably concludes that Customer-provided equipment does not pass
back appropriate answer supervision to the long distance network, the Company will
notify the Customer. If the Customer cannot correct the problem and if Customer-
provided equipment continues to provide inappropriate answer supervision to the long
distance network, the Company reserves the right to suspend or terminate the
Customer s Service. The Company will give the Customer five (5) days' written notice of
its intent to terminate Service.
From time to time, the Company may grant credits against usage or monthly recurring or
non-recurring charges in an amount not to exceed $1 000 per Customer or account per
monthly billing period whenever the Company determines in its sole discretion that such
credit is warranted due to considerations involving the delivery of past service to the
Customer or account receiving the credit.
The Customer will be billed directly by the LEC or CAP or any other authorized access
provider for the Dedicated Access arrangements selected by the Customer for the
provisioning of certain Switched Services. At the Customer s request, the Company may
act as agent in the ordering of such arrangements. In instances where the Company
orders such arrangements as an agent for the Customer, the Company will bill the Local
Access charges to the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 44
Issued: November , 2004
Effective: January 1 , 2005
2.4
SECTION 2 - RULES AND REGULATIONS
Use of Service (continued)
2.4.
2.4.
Upon nonpayment of any sum owing to the Company, or upon a violation of any of the
provisions governing the furnishing of Service under this Price List, the Company may,
upon written notification to the Customer, without incurring any liability, immediately
discontinue the furnishing of such Service. The Customer will be deemed to have
canceled Service as of the date of such disconnection and will be liable for any
cancellation charges set forth in this Price List. If the Customer uses 10XXX or other
carrier access codes once the Customer s account has been canceled by the Company,
the Customer is a Customer of the DUC, not the Company; provided that where the
Company has a Carrier Identification Code (CIC) separate from that of the DUC and the
Customer uses 10XXX or similar means to access that CIC, the Customer remains a
Customer of the Company if the agreement between the Company and the DUC so
provides.
Nothing herein, or in any other provision of this Price List, or in any marketing materials
issued by the Company shall give any person any ownership, interest, or proprietary right
in any code or TFS Number issued by the Company to its Customers.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 45
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer
The Customer will indemnify, defend , and hold the Company harmless from and against:
(A)Any claim asserted against the Company (and all attorney fees and expenses
incurred by the Company with respect thereto) arising out of or relating to the
failure of the Company to provide Service to the Customer.
(B)Any and all liabilities, costs, damages, and expenses (including attorney s fees),
resulting from Customer s (or its employees , agent's or independent contractor
actions hereunder, including, but not limited to breach of any provision in this Price
List, misrepresentation of Company Services or rates, or unauthorized or illegal
acts of the Customer or its End User, its employees, agents, or independent
contractors.
(C)Claims for libel, slander, infringement of patent or copyright, or unauthorized use
of any trademark, trade name , or service mark arising out of Customer s or End
User s material , data, information, or other content transmitted via Service. With
respect to claims of patent infringement made by third persons , the Customer shall
defend , indemnify, protect and save harmless the Company from and against all
claims arising out of the combining with , or use in connection with, the Service(s)
provided under this Price List, any Circuit, apparatus, system or method provided
by the Customer.
(D)Violation by Customer or End User of any other literary, intellectual, artistic
dramatic, or musical right.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
. Original Page 46
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
continued)
(E)Violations by Customer or End User of the right to privacy.
(F)Any other claims whatsoever relating to, or arising from, message content or the
transmission thereof.
(G)All other claims arising out of any act or omission of the Customer or End User in
connection with Service provided by the Company.
(H)Any loss, claim, demand, suit, or other action, or any liability whatsoever, whether
suffered , made , instituted or asserted by the Customer or by any other party or
persons, for any personal injury to, or death of, any person or persons , and for any
loss, damage or destruction of any property, whether owned by the Customer or
others, caused or claimed to have been caused directly or indirectly by the
provision of Service, whatever the cause and whether negligent or otherwise.
(I)Claims related to lost or stolen calling cards, except as described in Section 2.
of this Price List.
(J)Claims of patent infringement arising from combining or connecting Channels with
equipment and systems of the Customer or Authorized Users.
(K)Defacement of, or damage to, the Customer s Premises resulting from the
furnishing, installation, and/or removal of Channel facilities or the attachment of
instruments, equipment and associated wiring on or from the Customer
Premises.
(L)Claims arising out of the use of Services or Company-Provided equipment in an
unsafe manner (such as use in an explosive atmosphere) or the negligent or willful
act of any person other than the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 47
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
(continued)
(M)Any suits , claims, losses or damages, including punitive damages, attorney fees
and court costs by third persons arising out of the construction, installation
operation , maintenance, or removal of the Customer s Circuits , facilities, or
equipment connected to Services. This includes without limitation , Workmen
Compensation claims, actions for infringement of copyright and/or unauthorized
use of program material, libel and slander actions based on the content of
communications transmitted over the Customer s Circuits , facilities or equipment
and proceeding to recover taxes, fines, or penalties for failure of the Customer to
obtain or maintain in effect any necessary certificates, permits, licenses, or other
authority to acquire or operate Service(s).
(N)Any and all liabilities, costs, damages , and expenses (including attorney s fees),
resulting (1) from Customer (or its employees , agent'or independent
contractor s) actions hereunder, including, but not limited to breach of any
provision in this Price List, misrepresentation of Company Services or prices to
End Users of Customers, or unauthorized or illegal acts of the Customer, its
employees, agents, or independent contractor or (2) from claims by third parties
that any Prepaid Calling Cards or PINs have been lost, stolen, or fraudulently
issued or used; provided , however, that the Company will have no liability
hereunder for special or consequential damages incurred by the Company; and
(3) or in the event that the Company chooses to have another company print their
Prepaid Calling Cards, Company cannot be held liable for delays of delivery or any
other problem that are directly to the third party.
(0)All lost or stolen calling cards or Prepaid Calling Cards.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 48
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
5.4
If a Customer directly or indirectly authorizes third parties to use the Service, the
Customer will indemnify and hold the Company harmless against any and all claims
asserted by said party, demands, suits, actions, losses, damages assessments or
payments which may be asserted or demanded by said parties or by others as a result of
said parties' actions or omissions.
The Company s failure to provide or maintain Service under this Price List will be excused
by the Customer for all circumstances beyond the Company s reasonable control.
The Customer will indemnify and save the Company harmless from any and all liability
not expressly assumed by the Company in Section 2.3 of this Price List and arising in
connection with the provision of Service to the Customer, and will protect and defend the
Company from any suits or claims alleging such liability, and will pay all expenses
(including attorneys' fees) and satisfy all judgments which may be incurred by or
rendered against the Company in connection therewith.
The Customer is responsible for payment for all calls originated at the Customer
number(s), terminated on the Customer s TFS Number, accepted at the Customer
number, billed to a Customer s calling card or any billing option , or incurred at the specific
request of the Customer. The Customer is responsible for paying for all Services the
Company provides to or from the Customer s number(s), regardless of whether the
Customer s facilities were fraudulently used or used without Customer s knowledge in full
or in part. These responsibilities are not changed due to any use, misuse or abuse of the
Customer s Service or Customer-provided equipment by third parties , the Customer
employees or the public. Where such waiver is permitted by applicable law, a Customer
acquiring calling card or authorization code Service from the Company expressly and
voluntarily waives the provisions of Section 226.12(b) of Regulation Z, 12 C.
9226.12(b).
The termination or disconnection of Service(s) by the Company pursuant to Sections
, 2., and 2.20 of this Price List or if the Customer cancels Service pursuant to
Section 2.19 of this Price List, does not relieve the Customer of any obligations to pay the
Company for charges due and owing for Service(s) furnished up to the time of
termination or disconnection. The remedies set forth herein will not be exclusive and the
Company will at all times be entitled to all rights available to it under either law or equity.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 49
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
The Customer is responsible for taking all necessary legal steps for interconnecting
Customer-provided terminal equipment with the long distance network. The Customer
will ensure that the signals emitted into the long distance network do not damage
Company-Provided equipment, injure personnel , or degrade Service to other Customers
or other users of the long distance network. The Customer is responsible for securing all
licenses, permits rights-of-way, and other arrangements necessary for such
interconnection. In addition, the Customer will comply with applicabfe LEC signal power
limitations.
The Customer will be responsible for the payment of all charges for Services provided
under this Price List and for the payment of all excise, sales, use, gross receipts or other
taxes that may be levied by a federal, state, or local governing body or bodies applicable
to the Service(s) furnished under this Price List unless specified otherwise herein. Also
see Section 2.17 of this Price List for additional information regarding the Customer
obligations concerning taxes.
The Customer will be liable for reimbursing the Company for damages to facilities or
Company-Provided equipment caused by the negligence or willful acts of the Customer
officers, employees, agents, contractors, or authorized or unauthorized End User(s).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 50
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
If Service is terminated pursuant to Section 2., Section 2.6 or Section 2.20 of this
Price List or if the Customer cancels Service pursuant to Section 2.19 of this Price List
the Customer will be deemed to have canceled Service as of the date of such termination
or cancellation and will be liable for any cancellation charges set forth in this Price List.
The Customer will indemnify and hold the Company harmless against any and all
liabilities, costs , damages, and expenses resulting from claims by third parties that any
calling card or PIN has been lost, stolen, or fraudulently issued or used; provided
however, that the Company will have no liability hereunder for special or consequential
damages incurred by the Company.
If the Company is acting as an agent of the Customer for ordering Dedicated Access for
the provision of Switched Service(s) and if the Customer is to be exempted from the
monthly Special Access Surcharge charged by the Local Access Provider, it is the
Customer s responsibility to provide the Company with an Exemption Certificate.
If as a result of inaccurate information provided by the Customer, Circuits need to be
moved, replaced, or redesigned , the Customer is responsible for the payment of all such
charges. In the event the Company incurs costs and expenses caused by the Customer
or reasonably incurred by the Company for the benefit of the Customer, the Customer is
responsible for the payment of all such charges.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 51
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
If an entity other than the Company (e.g. another carrier or supplier) imposes charges on
the Company in connection with service provided to a specific Customer and those
charges are not specifically listed in this Price List, those charges will be billed to the
Customer on a pass-through basis. The Customer is responsible for payment of such
charges.
The Customer is responsible for the payment of all charges for Service(s) provided under
this Price List and for the payment of all assessments, duties, fees, surcharges, taxes , or
similar liabilities whether charged to or against the Company or the Customer. This
includes but is not limited to amounts the Company is required by governmental, quasi-
governmental, or other entities to collect and/or to pay to designated entities. The
Company may adjust its rates and charges or impose additional rates and charges on its
Customer in order to recover these amounts. Unless specified otherwise herein , if an
entity other than the Company (e., another carrier or supplier) imposes charges on the
Company in connection with a Customer s Service, that entity s charges may be passed
through to the Customer. The Customer is responsible for the payment of all such
charges.
16 A Customer shall not use any service mark or trademark of the Company or refer to the
Company in connection with any product, equipment, promotion, or publication of the
Customer without prior written approval of the Company.
In the event suit is brought or an attorney is retained by the Company to enforce the
terms of this Price List, the Customer shall reimburse the Company, in addition to any
other remedy, for attorneys' fees , court costs, costs of investigation, and other related
expenses incurred in connection therewith.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 52
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
If a Prepaid Calling Card has a customized design, the design will be subject to the
Company s review and approval, in the Company s sole discretion. The Company will
deliver to the Customer a prototype of a customized Prepaid Calling Card. The Customer
will advise the Company, in writing, of its approval of, or request for revisions of, such
prototype prior to the Company s fulfillment of the Customer s order. Any such requested
revisions to the customized design will be subject to the Company s approval. The
Customer is responsible for all costs incurred by the Company in manufacturing a
customized Prepaid Calling Card.
19 Upon the Customer receipt of Company Prepaid Calling Cards, the Customer will
assume all risk of loss or misuse of such Prepaid Calling Cards.
20 Reserved for future use
The Company reserves the right to require Customer(s) requesting TFS to supply the
following information when requesting Service: an initial traffic forecast, identification of
anticipated busy hour, identification of its geographical marketing target areas, and a
schedule of marketing and promotional activities. A new traffic forecast may be required
quarterly after Service is initiated.
A TFS Customer will provide not less than ten (10) business days' notice prior to
implementation of special advertising or other new promotions likely to stimulate usage.
The Company reserves the right to request traffic data, which depending on the forecast
may delay Service due to the addition of facilities.
23 With respect to any Resp Org service or SMS Resp Org changes the Company provides
to the TFS Customer, the Customer will indemnify and hold the Company harmless
against any third party claims arising out of the execution of changes requested by the
Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 53
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of a Reseller
6.4
The terms and conditions of this Price List, including but not limited to the obligations
contained in Section 2.5 and in Sections 2.2 through 2.7 hereof, apply to Customers
that are Resellers. Failure to comply with any term , rule, or regulation of this Price List
may result in the Company immediately and irrevocably terminating Service(s) without
incurring any liability. Notification of termination of Service(s) may be in writing or in
another expeditious manner selected by the Company. Termination of Service will be in
compliance with Commission rules. Notification of termination of Service(s) may be in
writing or in another expeditious manner selected by the Company. Also see Section
20 of this Price List.
In the event of non-payment by a Reseller s subscriber, the Company may be requested
by the Reseller to block such subscriber s calling card number and PIN because of non-
payment of charges. Before the Company blocks Service to a Reseller s subscriber, the
Reseller must certify that proper notice has been given to the subscriber. Proper notice
must meet state and federal rules for Blocking Service due to non-payment. The
Reseller is responsible for all costs incurred to disconnect or block the location from
Service(s).
Resellers will be responsible for paying all taxes, surcharges, and fees based upon the
taxing jurisdiction s rules and regulations.
In addition to the other provisions in this Price List, Resellers will be responsible for all
interaction and interface with their own subscribers or customers. The provision of
Service will not create a partnership or joint venture between the Company and the
Reseller nor result in a joint offering to third parties.
If the Customer resells Services, the Reseller is responsible for providing all billing,
collection , and customer service functions for all of its locations, including resolving any
unauthorized presubscription disputes.
In addition to the other provisions in this Price List, Resellers must have the appropriate
authority in all areas where the Reseller provides service and provide such
documentation to the Company when requested. Resellers of the Company s Services
are responsible for maintaining all necessary state and F.C. tariffs for operating as a
Reseller and for complying with all rules and regulations as set forth by the Commission.
Further, the Reseller also assumes full responsibility for complying with the
Communications Act of 1934, as amended; the Telecommunications Act of 1996; and the
rules, regulations, and decisions of the F.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 54
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obligations of a Reseller (continued)
If a Reseller switches a subscriber s long distance provider without obtaining permission
from the subscriber, the Company may charge the Reseller for the unauthorized
presubscription change charges plus all additional charges imposed and costs incurred.
The Reseller is financially liable for all lines at all locations until such time as the lines
and/or locations are presubscribed to a different long distance service provider.
instances where the Reseller has presubscribed lines and/or location to its Service
without proper authorization, the Reseller must:
(A)Inform the subscriber of the unauthorized change in long distance service
providers; and
(8)Insure that the subscriber service is returned to the long distance service
provider of choice; and
(C)Pay all applicable charges.
Obtaining Services
General
To obtain Service, the Company requires the Customer to provide the Company with
whatever authorization the Company deems appropriate. Upon the Company
acceptance of this authorization , all applicable provisions in the Company s Tariff, as
amended from time-to-time, become the agreement for Service between the Company
and the Customer. Acceptance or use of Service offered by the Company shall be
deemed an application for such Service and an agreement by the Customer to subscribe
, use, and pay for such Service in accordance with the applicable Tariffs of the
Company. The Applicant must also establish credit satisfactory to the Company as
provided in Section 2.2 of this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 55
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Obtaining Services (continued)
Establishment of Credit
(A)Applicant
The Company reserves the right to require all Applicants to establish credit
worthiness to the reasonable satisfaction of the Company. Upon receipt of the
signed letter of agency or other authorization the Company deems appropriate
the Applicant will be deemed to have authorized the Company to obtain such
routine credit information and verification as the Company requires. In the case
refusal to establish Services, the Company shall notify the Applicant in writing of
the reason for such refusal.
(8)Customer
If the conditions of Service or the basis on which credit was originally established
have materially changed, an existing Customer may be required to establish
additional credit. The Company reserves the right to examine the credit record
and check the references of any Customer at any time.
Customer Deposits Advance Payments
Customer Deposits
(A)General
Any Applicant whose credit is not acceptable to the Company as provided in
Section 2.2 of this Price List may be required to make a deposit to be held by
Company as a guarantee of payment for Service provided under this Price List.
addition , an existing Customer may be required to make a deposit or to increase a
deposit presently held by the Company if the conditions of Service or the basis on
which credit was originally established have materially changed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 56
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Customer Deposits Advance Payments (continued)
Customer Deposits (continued)
(B)Amount of Deposit
The amount of any deposit will not exceed the estimated charges for two months
Service. The Company will determine the amount of the deposit.
(C)Interest on Deposits
The Company will pay interest on deposits according to the Commission s rules
and regulations.
(D)Return of Deposit
A deposit will be returned:
When an application for Service has been canceled prior to the
establishment of Service; or
At the end of one year of satisfactory payments for Service; or
Upon discontinuance of Service.
Notwithstanding the foregoing, prior to the return, deposits will be applied to any
outstanding charges to the Customer for Service, and only the excess, if any, will
be returned.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 57
Issued: November , 2004
Effective: January 1 , 2005
Rendering Bill
SECTION 2 - RULES AND REGULATIONS
General
(A)The Company uses cycle billing. The billing period is one (1) month.
(B)The Company utilizes direct billing by the Company or an authorized billing agent.
The Company may also utilize LEC billing or credit card billing. The availability of
the billing option is controlled by the Company not the Customer. All billing
options may not be available for a specific Service offering. A Residential
Customer bill for the Company s Services will be included on the Customer
designated and approved credit card bill or, upon Customer request and the
agreement of the Company, directly billed. Employees have a choice of direct
billing by the Company or a payroll deduction plan.
(C)If a Customer presents an undue risk of nonpayment at any time, the Company
may require the Customer to pay its bills in cash or the equivalent of cash. In the
event the Company incurs fees or expenses, including attorney s fees, in
collecting, or attempting to collect, any charges owed the Company, the Customer
will be liable to the Company for the payment of all such fees and expenses
reasonably incurred.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 58
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Rendering Bill (continued)
General (continued)
(D)In instances where the Company orders Dedicated Access as an agent for the
Customer, the Company will become the customer-of-record with the Local
Access Provider. The Company will bill the Local Access charges to the
Customer on a pass-through basis. Any credits issued by the Local Access
Provider for service outages will be shown on the Customer s invoice on a pass-
through basis.
(E)Where billing systems allow, Credit Card billing and automatic withdrawal from the
Customer s checking or savings account are available. However, if a Customer
presents an undue risk of nonpayment at any time, the Company may require the
Customer to pay its bill in cash or the equivalent of cash.
(F)Monthly recurring charges for Service components are billed in advance of Service
and reflect the rates in effect as of the date of the invoice (e., bills generated in
January will cover the month of February). A Customer s first invoice may contain
charges from previous periods for Service provided from the date of installation
through the current invoice period. An Applicant for Service may be required to
pay in advance of the establishment of Service the applicable nonrecurring
charges together with the fixed charges applicable for the first month.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 59
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Rendering Bill (continued)
General (continued)
(G)For the purpose of computing partial-month charges, a month is considered to
consist of thirty days. If the Company has ordered Dedicated Access as an agent
of the Customer, the Company will not cease billing the Special Access Surcharge
until the Company receives the Exemption Certificate (as defined herein) from the
Customer and the Local Access Provider acknowledges receipt of the Customer
Exemption Certificate.
(H)Any Applicant for Service that was furnished Service under a former contract with
the Company shall pay or make satisfactory arrangements for paying any bill
outstanding and unpaid for such Service, before any additional Service will be
furnished.
(I)In the event that the Company s ability to commence or to continue to provide
Service in a timely manner is delayed or interrupted because of the non-
performance by the Customer of any obligation set forth in this Price List, the
Customer shall pay to the Company amounts equal to the monthly recurring
charges which would have been paid had the Company been able to commence
or to continue to provide Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 60
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Rendering Bill (continued)
Direct Billing By Company And/Or Authorized Billing Agent
(A)General
Bills are sent to the Customer s current billing address no later than thirty (30)
days following the close of billing. All bills will be in English. Call detail is
available with the bill. Payment in full is due by the due date disclosed on the bill.
Charges are payable only in United States currency. Payment may be made by
check, money order, or cashier s check made payable as named on the bill and
sent to the address as listed on the bill. If the bill is not paid within thirty (30)
days from the invoice date, the Company may impose a late charge on the
delinquent amount. A late charge applies to any past due balance. The
Company may charge a late charge of 1.5% per month. The one-time penalty
shall apply on the undisputed amount or on the disputed amount if a dispute is
resolved in favor of the Company. When another telecommunications carrier
provides the billing function on behalf of the Company, the other carrier s late
payment charge applies. Charges for any of the Company s Data Services
described in Section 4 of this Price List will be direct-billed by the Company or an
authorized billing agent. Customers subscribing to any of the Company s Data
Services may elect a paper bill or a bill on CD-ROM or via electronic means.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 61
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Rendering Bill (continued)
Direct Billing By Company Or Authorized Billing Agent
(B)Credit Card Billing
With Credit Card billing, the charges for Services provided by the Company are
billed on the Customer s designated and approved Credit Card. Charges are
billed monthly in accordance with the terms and conditions between the
Customer and the Customer s designated Credit Card company. Call detail will
not be included in the Credit Card bill. Call detail will be provided by the
Company in a separate mailing.
(C)Automatic Withdrawal From Checking or Savings Account
If offered by the Company for certain Services and utilized by the Customer, the
charges for Services provided by the Company are automatically debited to the
Customer s designated checking account or savings account. Call detail will
provided by the Company in a separate mailing.
Disputed Charges
10.The Company will not be required to consider any Customer claim for damages or
statutory penalties, or adjustments, refunds, credits or cancellation of charges, unless the
Customer has notified the Company, in writing, of any dispute concerning charges, or the
basis of any claim for damages, within three (3) years after an invoice is rendered or a
debit is effected by the Company for the call giving rise to such dispute or claim.
10.Any such notice must set forth sufficient facts to provide the Company with a reasonable
basis upon which to evaluate the Customer s claim or demand. Such notice must be sent
to the Company s Customer Service Department as per Section 2.11 of this Price List. If
the Customer is not satisfied with the Company resolution of a billing inquiry, the
Customer may make application to the Commission for review and disposition of the
matter. The Commission may be contacted at 472 W. Washington , Boise, IL 83720-
0074, 1-800-432-0369. The Company will not terminate Service or collect interest on an
amount that is in dispute.
10.Failure of the Customer to participate in the Company s effort to resolve a dispute or
claim will constitute a waiver of the Customer s rights to a continuance of Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 62
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Customer Service Department
Customer correspondence must be addressed to the attention of the Customer Service
Department and sent to 3723 Fairview Industrial Drive, Salem , Oregon 97302. The Customer may
also contact the Company s Customer Service Department by calling a toll free number. The
Company s Customer Service address and toll free number, [phone], are printed on the
Customer bill. For Customers subscribing to any of the Company s calling card or Prepaid
Calling Card Services, the Customer Service number is displayed on the card and provided in the
information sent to the Customer with the calling card. For Customers using Credit Card billing or
automatic withdrawal from the checking or savings account, the Company s Customer Service
address and toll free number are provided with the Customer s call detail. Customer Service
representatives are available to assist with Customers inquiries from 8:00 AM to 5:00 PM , Eastern
Time, Monday through Friday, excluding holidays. If a Customer calls Customer Service after
hours, the call goes to a voice mail system or an answering machine. If the call is not an
emergency, the answering machine takes a message for a return call. If the call is a service
emergency, the Customer is referred to an 800/888 number which is answered twenty four hours
per day, 365 days per year.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 63
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Mileage Measurements
12.Calls are mileaged by the DUC that carries the call. The mileage between rate centers
calculated based on V and H coordinates as obtained by reference to AT&T Tariff FCC
No. 20. Calculation between service wire centers is based on V and H coordinates as
obtained by reference to NECA FCC Tariff No.4. The mileage for a call between access
lines associated with stations that use the same rate center is one mile. If Feature Group
B is used, the distance will be measured from the rate center of the tandem location or
network site to which the Feature Group B line is connected. If Feature Group D access
is used, the distance will be measured from the rate center of the calling number.
12.Airline mileage between service locations is calculated according to the following formula.
~((Vl - V2)2 + (HI - H2)2 )
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 64
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Timing of Calls
13.On Station-to-Station calls and on Direct-Dialed calls chargeable time begins when the
called Station answers and the connection is established between the calling Station and
the called Station, miscellaneous common carrier, mobile radio system , or PBX system.
Answer detection is determined based on standard industry answer detection methods
including hardware and software answer detection. However, when Services are directly
connected to a Customer-provided communications systems at the Customer s or End
User s premises, chargeable time begins when a call terminates in, or passes through
the first Customer equipment on that Customer-provided communications system. It is
the Customer s responsibility to furnish appropriate answer supervision to the point of
interface with the Company s Service so that chargeable time may begin.
13.2 On Person-to-Person calls , chargeable time begins when connection is established
between the calling person and the particular person or Station specified or an agreed
alternate.
13.
13.4
Chargeable time ends when the calling Station hangs up thereby releasing the network
connection. If the called Station hangs up but the calling Station does not, chargeable
time ends when the network connection is released either by the automatic timing
equipment in the telecommunications network or by the operator.
On Prepaid Calling Card calls , billing begins only when a starting and ending event both
occur. Timing is calculated at the starting event and ends at the terminating event.
there is no terminating event, there is no charge. Time between the starting event and
the terminating event is the call duration. The starting event occurs when the Platform
experiences an incoming signaling protocol successfully, i.e., upon seizure of an inbound
trunk. The terminating event occurs when the Platform receives a signal from the LEC
that the calling party has terminated the call or when the special audio text and interactive
voice response features of the Platform such as news, weather, voice mail , etc. have
been accessed by the End User and completed. If the called party hangs up and the
Customer re-originates one or more calls utilizing the interactive Platform program
features without re-dialing the toll-free access number, the terminating event occurs when
the Platform receives a signal from the LEC that calling party hangs up. If the End User
of a Prepaid Calling Card call uses the conference feature, the third leg of the call is
timed separately. Timing of the third leg of the call begins when the called station
answers and terminates when the called station hangs up.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 65
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Rate Periods
14.General
Different rates may be applicable to a call at different times of the day and on certain
days of the week, as specified in the appropriate rate schedule for that call. The rate
periods shown below apply. All times shown are local time at the calling station in the
case of an outbound call and at the called station in case of an inbound toll free call.
14.Peak and Off Peak Rate Periods
There are two rate periods for all Customers. They are Peak and Off-Peak. For
Business and Residential Customers, the Peak rate period is 8:00 AM to 5:00 PM
Monday through Friday. The Off-Peak rate period is all other times.
14.Day, Evening, and Night Rate Periods
Times Applicable
Rate Period From To But Not Including Days Applicable
Day 7:00 AM 7:00 PM Mon - Fri
Evening 7:00 PM 11 :00 PM Sun - Fri
Night 11 :00 PM 7:00 AM All days
All day Saturday
All day Sunday
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 66
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Determining Rate In Effect
For outbound Services that are time-of-day sensitive, the time-of-day at the central office or POP
associated with the calling station determines the rate in effect. For Toll Free Services that are
time-of-day sensitive, the time-of-day at the central office or POP associated with the called
station determines the rate in effect. If a unit of time is split between two (2) or more rate periods,
each rate period applies to the portion of the call that occurred during that rate period rounded to
the nearest billing increment. For Dedicated Access Services, when a call or unit of time is split
between two rate periods , the rate is based on the rate period in which it began. If a Call is
completed by an operator, the time at the beginning of each initial or additional rate period
determines the applicable rate period. When a Call spans more than one rate period, total
charges for each rate period are calculated and the results for each rate period are totaled to
obtain the total message charge.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 67
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Application of Charges
16.Rounding
(A)Each usage sensitive Service has its own specific initial period and additional
period (collectively referred to as billing increments) as specified in Section 3 of
this Price List. For all Services, fractions of a billing increment are rounded up to
the next higher increment for billing purposes.
(B)If the payphone surcharge includes a fraction of a cent, the fraction is rounded up
to the next higher whole cent.
(C)If the Customer re-originates one or more calls without re-dialing the toll-free
access number, timing of the usage is rounded at the end of the last call.
(D)Usage charges apply to all completed calls. The usage charges for each
completed call during a billing month will be computed. Rounding for charges for
Service(s) is on a call-by-call basis. If the charge for the call includes a fraction of
a cent of $.005 or more, the fraction of such charge is rounded up to the next
higher whole cent. Otherwise, the charge is rounded down to the next lower
whole cent.
16.2 BTN Account Changes
(A)Discounts
A change in Service or enrollment in a promotional offering that impacts the
Customer s usage discount is effective on the first day of the next billing cycle
after the change order is processed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 68
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Application of Charges (continued)
16.2 BTN Account Changes (continued)
(B)Monthly Recurring Charges
If Service is provided for less than a billing cycle, all associated monthly recurring
charges will be prorated for the time Service was provided to the Customer.
16.3 TFS
Rates and charges apply to all TFS Numbers associated with the Customer s BTN. For
an existing Customer who subscribes to TFS in the middle of a billing cycle, monthly
recurring charges are prorated based on the amount of time the plan is in effect prior to
the first bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 69
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Taxes, Surcharges, and Fees
17.General
(A)In addition to the charges specifically pertaining to Services, certain federal , state
and local surcharges, taxes, and fees apply to Services. These taxes, surcharges
and fees are calculated based upon the point of origination of the call, the point of
termination of the call , the length of each call, and the taxing jurisdiction s rules
and regulations. The Company may impose a surcharge on its Customers to
recover amounts it is required by governmental or quasi-governmental authorities
to collect from or pay to others in support of statutory or regulatory programs. All
federal , state, and local taxes , surcharges , and fees (Le., sales tax , gross receipts
tax, municipal utilities tax, etc.) are listed on the Customer s invoices , and unless
otherwise specified herein , are not included in the rates listed in this Price List.
For Prepaid Calling Card Service, the per minute rate shown in Section 4 of this
Price List is inclusive of all surcharges, taxes, and fees except for Point-of-Sale
sales ) taxes except for Program 20 prepaid card. No taxes, fees, surcharges
and Point-of-Sale taxes are included in the rates for the Program 20 prepaid card
set forth in Section 4.
(8)Pending the conclusion of any liti9!3tion challenging a jurisdiction s or body s right
to impose any assessments, duties, fees, surcharges, taxes, or similar liabilities
the Company may elect to waive or impose and collect a charge covering such
assessments, duties, fees, surcharges , taxes, or similar liabilities, unless
otherwise constrained by court order or direction. All such charges will be shown
as a separate line item on the Customer s bill. If the Company has collected any
assessments , duties , fees, surcharges , taxes, or similar liabilities and any of the
challenged assessments, duties, fees, surcharges , taxes , or similar liabilities are
found to have been invalid and not enforceable, the Company will credit or refund
such sums to each affected Customer if (1) the Company has retained such funds
or (2) the Company has remitted such funds to the collecting jurisdiction or body
and the funds have been returned to the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 70
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
17 Taxes, Surcharges , and Fees
17.Tax Exem ption Certificate
(A)In order to be granted tax exempt status, a Customer claiming tax exempt status
must provide the Company with copies of all tax exemption certificates and
documents required by the Company at the time Service is ordered. New
Customers are required to provide the requested documentation at the time
Service is ordered.
(B)Failure to provide the required documentation at the time Service is ordered will
result in all taxes as noted herein being levied by the Company on the Customer
Service, and the Customer will be responsible for the payment of all such charges.
At the Company s option , the Company may accord the Customer tax
exempt status upon receipt of the required documentation after Service is
ordered. However, the Customer will be billed for all applicable taxes and
will be responsible for the payment of same until such time as the Company
has ceased billing the applicable taxes.
The Company is not liable for refunding the amount of the taxes paid by the
Customer. The Customer is responsible for seeking refunds for such taxes
from the appropriate taxing authority.
(C)Failure to pay the appropriate taxes prior to tax exempt status being accorded by
the Company will result in termination of Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 71
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Interruption of Service
18.
18.
18.
18.4
Without incurring liability, the Company may interrupt the provision of Services at any
time in order for tests and inspections to be performed to assure compliance with Tariff
regulations and the proper installation and operation of Customer s equipment and
facilities and may continue such interruption until any items of non-compliance or
improper equipment operation so identified are rectified.
To prevent possible unauthorized , fraudulent, or unlawful use of Service, the Company
may initiate Blocking of all calls or Blocking calls to or from certain NPA-NXXs, cities, or
individual telephone stations for any Service offered under this Price List. Service will be
restored as soon as it can be provided without undue risk and only after accounts have
been brought current.
No credit for recurring monthly charges will be issued for outages less than twenty-four
consecutive hours in duration. For Customers with Service subject to a monthly recurring
charge, Service interruptions of greater than twenty-four (24) consecutive hours duration
will receive a credit equal to the number of hours of Service interruption divided by 720
hours times the monthly recurring charge for the Service.
For Services with usage-sensitive rates, credit allowances for cutoff, wrong number, or
poor transmission are subject to the general liability provisions set forth in Section 2.
of this Price List. If the Customer desires a credit for any Service interruption, the
Customer must contact the Company via telephone or in writing. Before giving such
notice, the Customer shall ascertain that the trouble is not being caused by any action or
omission by the Customer within the Customer s control, or is not in wiring or equipment
if any, furnished by the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 72
Issued: November , 2004
Effective: January 1 2005
SECTION 2 - RULES AND REGULATIONS
Interruption of Service
18.Prepaid Calling Card Calls
Credits will not be issued for cut-off, poor transmission , or wrong number.
Cancellation of Service By Customer
19.Cancellation of an Existing Service
(A)Except for Prepaid Calling Card Service and unless the Customer has signed a
term plan agreement, the Company may require the Customer to give thirty (30)
days' written or oral notice to the Company. Notice should be addressed to the
Company s Customer Service Department. Cancellation of the Customer
Service will be effective when the Customer s account status is changed to
inactive in the appropriate data base(s).
(B)For rules and regulations regarding cancellation of a term plan agreement, see
Section 2.26 of this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 73
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Cancellation of Service By Customer (continued)
19.Customer Cancels An Order For Special Facilities or Dedicated Access Arrangements
Before Service Begins
If a Customer (1) orders Service requiring special facilities dedicated to the Customer
use or requests that the Company order Dedicated Access arrangements as an agent of
the Customer and (2) subsequently cancels its order before Service begins, before
completion of the minimum Service period or before completion of some other period
mutually agreed upon by the Customer and the Company, the Customer is responsible
for all costs incurred expressly on behalf of the Customer by the Company including
those costs the Company incurred as an agent of the Customer. If special construction
has either begun or has been completed, but Service has not been provided at the time
the Customer cancels Service, the Customer is responsible for all construction costs
incurred by the Company on the Customer s behalf.
19.Customer With Dedicated Access
Cancellation of the Customer s Services will be effective when the DUC cancels the AN
submitted by the Company, or when the Customer s Dedicated Access facilities are
moved to another IXC, as authorized by the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 74
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Cancellation of Service By Customer (continued)
19.4 Cancellation by Non-Usage
If billing records received from a DUC show that a Customer has had no usage with the
Company, on one or more lines for a period of forty-five (45) days or more, the Company
may conclude that the Customer has moved Service to another carrier, or disconnected
Service, whereupon the Company may treat the Service with the Company as having
been canceled by the Customer. In such event, the Company may inform the Customer
of such treatment. In the event the Company so informs the Customer and the Customer
does not notify the Company within seven (7) days that it does not wish to cancel and
has not canceled Service with the Company, the Company may take all further steps
necessary to complete the cancellation of Service.
19.Effect of Cancellation or Transfer of Customer Account
When a Customer cancels Services, no Minimum Monthly Usage Charge shall apply to
the month in which Service is discontinued pursuant to such cancellation.
Termination of Service By Company
20.The Company may terminate Service to the Customer upon five (5) days' verbal or
written notice to the Customer for any condition listed in Section 2.6 of this Price List. If
the Company delivers the notice to the Customer s Premises it will be left in a
conspicuous place. When notice is mailed , the notice will be addressed to the
Customer last known billing address and mailed first class or express overnight
delivery. The selection of the method of delivery of the notice is made by the Company.
Service will not be terminated by the Company when a complaint is pending with the
Commission or if the Customer and the Company have entered into a payment plan
agreement.
20.The termination of Service(s) by the Company pursuant to this section does not relieve
the Customer of any obligations to pay the Company for charges due and owing for
Service(s) furnished up to the time of termination. The remedies set forth herein will not
be exclusive and the Company will at all times be entitled to all rights available to it under
either law or equity.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 75
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Termination of Service By Company (continued)
20.3 TFS
The Company will retain control for four months of all TFNs disconnected for violation of
this Price List. During the four month period, the Company will refuse to transfer the
number to any other Customer, will refuse to reconnect the number for the previous
Customer; will refuse to honor transfer of service arrangements between the
disconnected Customer and any third party; and will refuse to honor any change of Resp
Org forms from the disconnected Customer. At the end of the four month period
assuming that there is no outstanding challenge to the disconnection , the Company will
return control of the TFN to the NASC to be made available on a first come, first served
basis pursuant to existing industry practices. If the Customer rectifies the violation to the
satisfaction of the Company, the Company may, in its sole discretion, return the number
to the control of the Customer.
20.4 Effect of Cancellation or Transfer of Customer Account
In the event the Company transfers the Customer s account to another carrier under a
customer base transaction, no Minimum Monthly Usage Charge shall apply to the month
in which Service is discontinued pursuant to such cancellation. The Company may waive
the Minimum Monthly Usage Charge for the last full month preceding such transfer.
Restoration of Services
The use and restoration of Services in emergencies will be in accordance with the priority system
specified in Part 64, Subpart D of the rules and regulations of the Federal Communications
Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 76
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Terminal Equipment
Services may be used with or terminated in Customer-provided terminal equipment or Customer-
provided communications systems such as a telephone set, PBX or key system. Such terminal
equipment shall be furnished and maintained at the expense of the Customer. The Customer
responsible for all costs at the Customer s Premises, including personnel, wiring, electrical power
and the like, incurred in the use of the Service. When such terminal equipment is used, the
equipment shall comply with applicable rules and regulations of the Federal Communications
Commission, including but not limited to, Part 68. In addition, equipment must comply with
generally accepted minimum protective criteria standards and engineering requirements of the
telecommunications industry which are not barred by the Federal Communications Commission.
Notices
Any notices provided by Company pursuant to this Price List are deemed given and effective upon
the earlier of (a) actual receipt by Customer or (b) three days after mailing if sent by mail, the day
after express overnight delivery, or the day the notice is left at the Customer s Premises.
Lost Or Stolen Calling Card Or PIN
Upon knowledge of facts which would alert a reasonable person to the possibility of unauthorized
use of the Customer s calling card or PIN , the Customer will alert and give notice to the Company
of such facts. Upon receipt of notice, the Company will deactivate the PIN associated with the
card. If requested by the Customer, a new calling card and PIN will be issued to the Customer.
The Customer will be excused from liability only with respect to unauthorized calls placed after
receipt of such notice by the Company.
Special Service Arrangements
Customer-specific service arrangements, which may include engineering, installation, construction
facilities , assembly, and/or other special Services, may be furnished in addition to existing Tariff
offerings. Rates, terms, and conditions plus any additional regulations, if applicable, for the special
service arrangements will be developed upon Customer s request. Unless otherwise specified, the
regulations for the special service arrangements are in addition to the applicable regulations
specified in other sections of this Price List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 77
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Revenue and Term Plan Commitments
26.General
(A)As a condition of obtaining a specific Service offering or a specific optional pricing
plan, a Customer may be required to (1) make a minimum annual revenue
commitment (MAC) and sign a term plan agreement or (2) make a minimum
monthly revenue commitment (MMC) without signing a term plan agreement.
(B)By making a MAC or a MMC, the Customer commits to spending a
predetermined dollar revenue volume, either annually in the case of a MAC or
monthly in the case of a MMC.
(C)By signing a term plan agreement, the Customer commits to remain a Customer
of Company for a specified length of time.
26.Shortfall Penalties
Shortfall penalties may apply if the Customer fails to meet the MAC or MMC thresholds.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 78
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Revenue and Term Plan Commitments (continued)
26.3 Term Plan Renewal
Ninety (90) days prior to the expiration of a Customer s term plan agreement, the
Company will send the Customer a letter advising the Customer the date the term plan
expires. If the Customer does not notify the company in writing of its intent to cancel the
existing term plan agreement, the term plan agreement will automatically renew on the
expiration date of the term plan agreement for the same MAC and length of term plan.
Within thirty (30) days of the automatic renewal date of a term plan agreement if the
Customer provides written notice to the Company that the Customer wishes to cancel the
new term plan agreement, the Company will waive all term plan cancellation penalties.
Aggregation Grouping
27.Aggregation grouping is the collecting of a Customer s multiple BTNs into a group such
that all usage within this group can be combined to determine the Customer s usage rate
or volume discount.
27.2 The Customer determines which BTN(s) will be aggregated. With Aggregation grouping,
the Customer must select one BTN as the master BTN. The BTNs that go together in the
Aggregation grouping will be assigned an Aggregation ID.
27.Changes to a Customer s Aggregation grouping (such as adding or deleting BTNs) will
not affect the Customer s MMC, MAC or term plan commitment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 79
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Changes to Rates and Charges
In accordance with Commission rules , the Company may adjust its current rates and charges for
Services by filing revised Tariff pages with the Commission. The changes will become effective no
earlier than one day following the date the revised pages are filed with the Commission.
Changes to DUC
The Company determines the DUC for any given Service and may change the DUC at any time.
The Company will determine in its sole discretion whether any notice regarding any such changes
will be provided to Customers and the form , content, and timing thereof.
Changes to Service Offerings
The Company reserves the right to add, change, or delete Services and/or DUCs at any time.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 80
Issued: November , 2004
Effective: January 1 , 2005
Toll Free Service
31.
SECTION 2 - RULES AND REGULATIONS
General
(A)The availability of Toll Free Numbers from the Company is limited by the
Company s ability to obtain Toll Free Numbers from the SMS database.
(B)Where any claim arises out of any and all failings by the Company in connection
with the provision of TFS to the Customer, including where TFS is not made
available on the date committed to the Customer, or cannot otherwise be made
available after acceptance of the Customer s order, or is provided with a number
or numbers other than the one(s) committed by the Company to the Customer, or
the number or numbers are not included in TFS Directory Assistance or are
included in an incorrect form, and any such failure or failures is due solely to the
negligence of the Company, in such case the Company s liability, if any, will be
limited to the lesser of (a) the actual monetary damages incurred and proved by
the Customer as the direct result of such failure or failures, or (b) the sum of
000.00. With respect to the Company acting as an agent for the Customer with
respect to Resp Org Service and SMS Resp Org Changes, the Customer will
indemnify and hold the Company harmless against any claims or third party claims
arising out of the execution of changes requested by the Customer, including
those changes made by a TFS Customer. Where the Customer is a Customer
acting on behalf of a Toll Free Service Customer, the Customer represents that it
has the authority to act on the Toll Free Service Customer s behalf in choosing a
Resp Org and otherwise utilizing the Company to request Service changes.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 81
Issued: November , 2004
Effective: January 1 2005
SECTION 2 - RULES AND REGULATIONS
Toll Free Service (continued)
31.General (continued)
(C)If a Customer accumulates past-due charges , the Company reserves the right not
to honor the Customer s request for a change in TFS to another carrier (e.
porting of the Toll Free Number), including a request for a Responsible
Organization (Resp. Org.) change, until such time as all charges are paid in full
and all disputes, if any, resolved.
(D)The use or abuse of any Service described herein by any party including, but not
limited to, the Customer s employees or members of the public. Use or abuse
includes, but is not limited to, any calls placed by means of PBX-reorigination or
any other legal or illegal equipment, Service, or device. In the case of TFS
Service, this also applies to third parties who dial the Customer Toll Free
Number by mistake. Compensation for any injury the Customer may suffer due to
the fault of others than the Company must be sought from such other parties.
(E)A Customer of TFS(s) will provide not less than ten (10) business days' notice
prior to implementation of special advertising or other new promotions likely to
stimulate usage. Company reserves the right to request traffic data which
dependent on the forecast may delay Service due to the addition of facilities.
(F)If a Customer of TFS(s) is found to be non-compliant in passing back appropriate
answer supervision, the Company reserves the right to suspend Service
temporarily and/or deny requests for additional Service. The Company will give
the Customer five (5) days' written notice by first class U.S. mail of intent to
suspend or deny Service due to such non-compliance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 82
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Toll Free Service (continued)
31.
31.
General (continued)
(G)The Company reserves the right to require Customer(s) requesting TFS to supply
the following information when requesting Service: an initial traffic forecast
identification of anticipated busy hour, identification of its geographical marketing
target areas, and a schedule of marketing and promotional activities. A new traffic
forecast will be submitted quarterly after Service is initiated.
Reservation and Administration of Numbers:
(A)At the Customer s request, the Company will request reservation , assignment
activation or change, upon receipt of a verified request, TFNs for a Customer or
potential Customer. Customers may request reservation, assignment or activation
on their own behalf. A Customer who resells the Company s Services must
provide to any Customer or potential Customer, upon reasonable request
therefore, information concerning the status of a particular Toll Free Number or
numbers in which the Customer or potential Customer has an interest and, if
applicable, the identity of the RespOrg(s) for the TFN(s). When a Customer
decides (or learns of its specific, prospective Customer s decision) not to utilize the
reserved, assigned or activated TFN , the Customer must notify the Company
within forty-eight (48) hours so that the Company may release the TFN to the pool
of numbers available for assignment in accordance with industry practice and
standards.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 83
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Toll Free Service (continued)
31.Ownership and Brokering of Numbers
(A)TFNs are incidental to the TFS(s) with which they are associated and, as such
may not be sold, transferred or otherwise conveyed independent of TFSs. The
assignment of a Toll Free Number for use with Company-Provided Toll Free
Service confers on the Customer no proprietary interest whatsoever in the number
assigned. It will be a violation of this Price List if the Customer seeks to acquire
or does acquire, any TFN associated with TFS provided by the Company for the
primary purpose of selling, brokering, bartering or releasing for a fee (or other
consideration) to another party that Toll Free Number, independent of the
Company s Service with which it is associated.
(B)In any instance in which the Company learns that a Customer or prospective
Customer is attempting to sell or otherwise transfer or assign a TFN to another
person, in violation of this Price List, the Company may immediately and without
notice release the number from reserved status, or it may immediately upon
written notice by first class U.S. mail or other means of delivery selected by the
Company to the Customer, discontinue the furnishing of Service via the number
whichever course of action is appropriate.
31.4 Release By the Company of Customer s TFS Number(s) for Porting to Other Carriers
(A)A Customer may request that the Company release its TFS Number(s) so that
another long distance service provider may provide toll free service to a
Customer. The Company will release a Customer s TFS Number(s) only upon the
following occurrences:
there are no outstanding unpaid, unresolved or disputed payments or any
other payments or indebtedness due and payable to the Company by the
Customer or its successors or assignees relative to any communications
service(s) or Services(s) provided by the Company; and
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 84
Issued: November , 2004
Effective: January 1 , 2005
SECTION 2 - RULES AND REGULATIONS
Toll Free Service (continued)
31.4 (continued)
(A)(continued)
there are no unsatisfied liens or claims for property against which payment
for such communications service(s) or Service(s) have been guaranteed or
otherwise collateralized.
(B)The Company reserves the right to withhold its authorization of such transfer of
such Customer s TFS Number(s) until the Customer s indebtedness is resolved to
the satisfaction of the terms and conditions of this Price List and any agreement(s)
between the Customer and the Company.
(C)The failure of the Customer to fulfill the terms and conditions of any agreement
with the Company or the attempt to process a change of long distance service
provider for the Customer s TFS Number(s) prior to the completion of a contract's
terms and conditions (and/or before all payments and indebtedness have been
paid or satisfied) shall cause the ownership of the TFS Number(s) to revert from
the Customer to the Company, whereupon such Customer shall no longer
possess the right to transfer such TFS Number(s) to any other long distance
service provider and whereupon the Company shall have the right to reissue said
number(s) at its sole discretion to any other party.
(D)A canceled TFS Number can be reestablished for the same Customer within four
(4) months and, therefore, cannot be selected by another Customer. After four (4)
months, the TFS Number is returned to the pool where it can be selected by
another customer under any RespOrg.
31.Minimum Service Period
For Customers subscribing to TFS and making a MMC, the minimum Service period is
one month. For Customers subscribing to TFS and making a MAC, the minimum Service
period is the length of the term plan commitment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 85
Issued: November , 2004
Effective: January 1 2005
SECTION 2 - RULES AND REGULATIONS
Promotional Offerings
The company will, from time to time, offer one or more of the following promotions to its Customers
waiving or reducing certain rates, charges, fees , or penalties in response to media advertising,
direct mail solicitation, telemarketing and/or direct sales presentations. These promotional
offerings will be available to Customers who subscribe to one of the Services contained in this
Price List. The promotional offerings may contain a requirement that the Customer remain
subscribed to a particular Service for a specified term. The Company will provide the Commission
a ten (10) day advance notice prior to offering a promotion.
Persons Designated As A Contact For the Commission Staff
33.Ongoing Operations of the Company
J. Jeffery Oxley, Executive Vice President & General Counsel
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
[phone]
33.Tariff
Catherine A. Murray, Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
[phone]
33.Complaints/Inquiries from Customers
Customer Service
3723 Fairview Industrial Drive
Salem , Oregon 97302
[phone]
33.4 Registered Agent
Corporation Service Company
1401 Shoreline Drive, Suite 2
Boise , Idaho 83702
[phone]
ewright~cscinfo.com
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 86
Issued: November , 2004
Effective: January 1 2005
SECTION 3 - DESCRIPTION OF SERVICES
Service Offerings
All Services are interstate Services with the Customer having the option of using the
Service to place intrastate calls. The intrastate Services are available only if the
Customer subscribes to the companion interstate Service. The Company determines
the DUC for all Services.
Toll Free Services permit calls to be completed to the Customer s location without charge
to the calling party. Access to the Service is gained by dialing a ten digit telephone
number (8XX) NXX-XXXX or other TFN which terminates at the subscriber s location.
Calls are originated from any point in the state on any type of access.
Long Distance
Long Distance is an inbound and outbound customized business telecommunication Service
designed to provide a unified Service for single or multi-location Business Customers. This
Service offers the Business Customer various combinations of direct dial long distance, TFS
calling card, and directory assistance Services. The Company determines the DUC. This
Service is limited to those Business Customers who subscribe to the companion interstate
Service. The intrastate usage rates for this Service are set forth in Section 4. For Option 1 , all
calls, except Calling Card calls, are billed in six (6) second increments subject to a minimum
connect time of eighteen (18) seconds, and all calls are rounded up to the next highest six (6)
second increment. For example, a twelve (12) second Call would be billed as eighteen (18)
seconds while a twenty (20) second Call would be billed as twenty-four (24) seconds. For Option
, all calls , except Calling Card calls are billed in six (6) second increments subject to a
minimum connect time of thirty seconds, and all calls are rounded up to the next highest six (6)
second increments. For example, a twelve (12) second Call would be billed as thirty seconds
while a forty (40) second Call would be billed as forty-two (42) seconds. Calling Card calls are
billed in one minute increments subject to a minimum connect time of one minute. All Calling
Card calls are rounded up to the next highest minute. For Option 2 , payment via a Company
approved Credit Card is required.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 87
Issued: November , 2004
Effective: January 1 , 2005
SECTION 3 - DESCRIPTION OF SERVICES
Dedicated Plus Services
Dedicated Plus Services are inbound and outbound customized telecommunications Service
designed to provide a unified Service for single or multi-location companies utilizing dedicated
access between the Customer s premise and the DUC's network. Calling card and directory
assistance as well as other switched Services are available to subscribers of this Service through
NetValue Services with direct billing from the Company. The Company determines the DUC.
This Service is limited to those Customers who subscribe to the companion interstate Service.
The intrastate usage rates for this Service are set forth in Section 4. All calls are billed in six (6)
second increments subject to a minimum connect time of eighteen (18) seconds, and all calls are
rounded up to the next highest six (6) second increment. For example, a twelve (12) second call
would be billed as eighteen (18) seconds while a twenty (20) second call would be billed as
twenty-four (24) seconds.
3.4 Exchange For Business Services
Exchange For Business Services are inbound and outbound customized telecommunications
Services designed to provide a unified Service for single or multi-location companies. These
Services offer the Customer various combinations of direct dial long distance, 800 Service, and
calling card Service with direct billing from the Company. The Company determines the DUC.
These Services are limited to those Customers who subscribe to the companion interstate
Service. The intrastate usage rates for this Service are set forth in Section 4. All calls are billed
in six (6) second increments subject to a minimum connect time of eighteen (18) seconds, and all
calls are rounded up to the next highest six (6) second increment. For example, a twelve (12)
second Call would be billed as eighteen (18) seconds while a twenty (20) second Call would be
billed as twenty-four (24) seconds.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 88
Issued: November , 2004
Effective: January 1 , 2005
SECTION 3 - DESCRIPTION OF SERVICES
Operator Toll Assistance
Description of Service
Operator Toll Assistance is any variety of telephone Services which require the
assistance of a long distance operator. Examples include collect calls and person-to-
person calls. Operator Toll Assistance is evoked when a Customer dials 00 or 0+ the
called number.
Availability
Operator Toll Assistance is available to Customers that subscribe to any Service utilizing
Switched Access.
Customers subscribing to any of the Company s Plan A outbound Services utilizing
Switched Access to reach the POP of the DUC can reach the operator of the DUC by
dialing 0+ the called number or by dialing 00. The DUC provides the operator Services
brands the call , and direct bills all operator Services calls under their name not the
Company s name.
If a Customer subscribing to any of the Company s Services that utilize Dedicated Access
dials 0 , 00 or 0+ the called number, the call will be blocked. To reach the operator of the
DUC, the Customer must program their PBX to route the 00 and 0+ calls over their
Switched Access lines.
Directory Assistance
Description of Service
Intrastate Directory Assistance involves the supplying of assistance in determining or
attempting to determine the telephone number of a party.
Availability of Service
Directory Assistance is available to any Customer that has access to the directory
assistance bureau of the DUC. If a Customer with Switched Access calls directory
assistance for a call within their area code, the call is handled by the LEC. If a Customer
with Switched Access calls directory assistance for a call within the state but outside
their area code, the call is routed to the DUC for handling. Customers with Dedicated
Access must program their PBX to route directory assistance calls over their Switched
Access lines.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 89
Issued: November , 2004
Effective: January 1 , 2005
SECTION 3 - DESCRIPTION OF SERVICES
Calling Card Service
Calling Card Service allows the Customer or end user to bill a call to their primary Service
location when the caller is away from their established Service location. Customers access the
network from anywhere in the state by dialing a universal "800" number plus a calling card code
and the called telephone number. All calls are billed in one minute increments subject to a
minimum connect time of one minute. All calls are rounded up to the next highest minute. All
calls are rounded up to the next highest minute.
Ultimate Affinity Calling Card
The Ultimate Affinity Calling Card allows the Customer or end-user to bill the charges for a call to
a new or existing credit card of the Customer approved by the Company when the caller is away
from their established Service location. Customers access the network from anywhere in the
state by dialing a universal "800" number plus a calling card code and the called telephone
number. This Service is limited to those Customers who subscribe to the companion interstate
Service. The intrastate usage rates for this Service are set forth in Section 4. Calls are billed in
initial and additional one minute increments, with a minimum duration of one minute. Any
fractional portion of a call is rounded up to the next highest billing increment. For example, a
twelve (12) second call would be billed as one (1) minute, while a ninety (90) second call would
be billed as two (2) minutes. There are three options. Option 1 has a rate and a card fee per call.
Option 2 has a usage rate and an interstate minimum monthly usage charge for the companion
interstate Service. Option 3 is only available to Customers who subscribed to this Service before
August 1 , 1996.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 90
Issued: November , 2004
Effective: January 1 2005
SECTION 3 - DESCRIPTION OF SERVICES
Prepaid Calling Card Services
Prepaid Calling Cards allow Customers to originate outbound dial 1 calls via Company-provided
TFNs. The Company offers retail and promotional Prepaid Calling Cards. Intrastate Service is
only available as an adjunct to interstate/international Service.
Retail Prepaid Calling Cards are available to end-users through purchase from either the
Company or agents of the Company. Promotional Prepaid Calling Cards are available to
Customers who intend to give the prepaid calling cards away to the end-users as either a
premium or promotional item. Prepaid Calling Cards may be obtained in various unit
denominations with a per unit value.
All calls are billed in 1 minute (unit) increments and rounded to the next highest minute (unit).
One unit equals one minute or fraction thereof. The rates charged to a Customer are those
specified and in effect at the time the Prepaid Calling Card is sold to the Customer.
Calls to 700, 800, 888 , 900, and 950 numbers and Directory Assistance are not permitted with
this Service. Calls may only be charged against the Prepaid Calling Card if there is a sufficient
balance available to cover the cost of the call. Card balances will be depleted and reduced based
upon Customer usage. Customers will be given notice at the beginning of the call regarding the
remaining balance on the card and a warning one minute before the available card balance is
depleted. When the balance of available time is depleted the call will be terminated. Cards are
nonrefundable and will expire on the date specified on the card or the carrier or package in which
the card is included. Cards that have expired will be deactivated. Any remaining units that have
been deactivated may be reactivated by calling Customer Service within 30 days to reclaim the
credit. Upon request, a statement of account can be provided for each month up to 90 days from
the date of the request.
Prepaid Calling Cards may be renewable, in that the Company may establish relationships with
commercial credit cards which permit a Customer holding both a Prepaid Calling Card number
and the commercial credit card may add additional units to his Prepaid Calling Card and charge
the fee for such units to his commercial credit card. In such event, the Company may choose to
permit creditworthy commercial credit card holders to charge for such units at the time calls are
made rather than in advance. The ability to charge for calls at the time made will be subject to
reasonable limits establish from time to time by the Company to reduce the likelihood of fraud.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 91
Issued: November , 2004
Effective: January 1 , 2005
SECTION 3 - DESCRIPTION OF SERVICES
Long Distance
Long Distance is a customized switched telecommunications Service designed to provide a
unified Service for single or multi-location companies. This Service offers the Customer direct dial
long distance, 800 Service, and calling card Service at postalized rates with direct bHling by the
Company. The Company determines the DUC. This Service is limited to those Customers who
subscribe to the companion interstate Service. The intrastate usage rates for this Service are set
forth in Section 4. All calls are billed in one (1) minute increments subject to a minimum connect
time of one (1) minute, and all calls are rounded up to the next highest minute. For example, a
twelve (12) second call would be billed as one (1) minute while a ninety (90) second call would be
billed as two (2) minutes. This Service is no longer available to new subscribers as of March 31
1997.
NetValue Services
NetValue Services are inbound and outbound customized telecommunications Service designed to
provide a unified Service for single or multi-location companies. This Service offers the Customer
direct dial long distance, 800 Service, and calling card Service with direct billing from the
Company. The Company determines the DUC. This Service is limited to those Customers who
subscribe to the companion interstate Service. The intrastate usage rates for this Service are set
forth in Section 4. All calls are billed in six (6) second increments subject to a minimum connect
time of eighteen (18) seconds, and all calls are rounded up to the next highest six (6) second
increment. For example, a twelve (12) second call would be billed as eighteen (18) seconds while
a twenty (20) second call would be billed as twenty-four (24) seconds.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 92
Issued: November , 2004
Effective: January 1 , 2005
SECTION 3 - DESCRIPTION OF SERVICES
Residential Services
Residential Long Distance is a long distance Service offered to Residential Customers and
includes direct dial long distance, TFS, calling card , and directory assistance. This Service is
limited to those Customers who subscribe to the companion interstate Service. The intrastate
usage rates for this Service are set forth in Section 4. This Service is available only to Customers
who subscribe to this Service via the Internet. Payment via a Company approved Credit Card is
required. Call detail is provided to the Customer monthly. Option 2 is available to all Residential
Customers who bill a minimum of $10.00 in long distance usage each month excluding monthly
recurring charges. If a Customer bills less than the minimum in any month , a monthly fee will be
charged as set forth in Section 4. Payment via a Company approved credit card is required. The
Customer has the option of receiving a paper or an electronic bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 93
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
Long Distance
Option 1
Service Rate Per Minute
Switched Access
(A)
(B)
(C)
(D)
Outbound 1 +$0.1720
$0.1 01 0
$0.1500
Fee Per Call
$0.
Toll Free Service
Calling Card
Calling Card Fee
Option 2
Service Rate Per Minute
Switched Access
(A)Outbound 1 +$0.1720
(B)Toll Free Service $0.1010
(C)Calling Card $0.1500
(D)Calling Card Fee (T)Fee Per Call
$0.
Dedicated Access
$0.1720
$0.1010
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 94
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
Dedicated Plus Services
Basic Service
Service
Outbound 1 +
Rate Per Minute
$0.1760
$0.1680800/888
Option A
Service Rate Per Minute
Outbound 1 +$0.1530
800/888 $0.1460
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis , Minnesota 55402
Idaho P.C. No.
Original Page 95
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
Exchange For Business Services
Rate Per Minute
Outbound 1 + TFS CallinQ Card
Switched Access Service $0.1720 $0.1720 $0.1720
Option B
Switched Service
Ded icated Service
$0.0860
$0.0500
$0.0860
$0.0500
$0.
$0.
Option C
Switched Service
Dedicated Service
$0.1090
$0.0990
N/A
N/A
N/A
N/A
3.4 Plus Option 1 & 2
Switched Service $0.1720 $0.1720 $0.
Dedicated Service $0.1010 $0.1010 $0.
Directory assistance Char e Per Call $0.
Option I
Switched Service $0.0990 $0.0990 $0.
Dedicated Service $0.0590 $0.0590 $0.
Option 2
Switched Service $0.1090 $0.1090 $0.
Dedicated Service $0.0640 $0.0640 $0.
Calling Card Fee Fee Per Call $0.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 96
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
4.4 Operator Toll Assistance
4.4.Rate Elements
Operator Toll Assistance is billed on a per minute basis plus a surcharge. Per minute
charges are based on the distance and duration of the call and the rate period (Day,
Evening, or Night/Weekend) when the call is placed.
4.4.Rate Schedule
Initial Period Additional Period
Rate 1 Minute 1 Minute
Mileage Day Evening Night Day Evening Night
2300 2000 1600 2300 2000 1600
11-3000 2400 1800 2600 2200 1800
23-3900 3200 2600 3400 2700 2100
56-124 $.4400 3700 3000 $.4100 3100 2600
125-24992 $.4900 $.4200 3300 $.4400 3700 3100
293- +5200 $.4400 3600 $.4700 $.4 700 3300
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South , Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 97
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4- RATES AND CHARGES
4.4 Operator Toll Assistance (continued)
4.4.Surcharges
(1 )Operator Dialed Calling Card station $2.
(2)Person to Person $4.
(3)Operator Station
- Collect $2.
- Billed to Third Party $2.
- Sent Paid Non-Coin $2.
(4)Operator Dialed $1.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions , Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 98
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
Directory Assistance Service
Application of Charges
(A)The Directory Assistance charge applies to calls made using the Services of the
DUC.
(B)The Directory Assistance charge applies whether or not the directory assistance
bureau furnished the requested telephone number(s) (e., where the requested
telephone number is unlisted, non-published or no record can be found).
Rates
The rate is $.95 per call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 99
SECTION 4 - RATES AN D CHARGES
Issued: November , 2004
Effective: January 1 , 2005
Ultimate Affinity Calling Card
Option 1 Rates
Per Minute Rate $0.
Card Fee Per Call $0.
Option 2 & 3 Rates
Per Minute Rate $0.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 100
SECTION 4 - RATES AND CHARGES
Issued: November , 2004
Effective: January 1 , 2005
Prepaid Calling Card Services
Retail Card Price Per Unit $0.40
Promotional Card Price Per Unit $0.
Program Cards
Rate Per Minute
Initial Addt'
(A)Program 1 $0.459 $0.169
(8)Program 2 $0.529 $0.139
(C)Program 3 $0.$0170
(0)Program 4 $0.$0.190
(E)Program 5 $0.589 $0.089
(F)Program 6 $0.619 $0.119
(G)Program 7 $0.669 $0.079
(H)Program 8 $0.549 $0.149
(I)Program 9 $0.739 $0.049
(J)Program 10 $0.749 $0.059
(K)Program 11 $0.659 $0.069
(L)Program 12 $0.489 $0.099
(M)Program 13 $0.449 $0.199
(N)Program 14 $0.429 $0.179
(0)Program 15 $0.409 $0.159
(P)Program 16 $0.379 $0.129
(Q)Program 17 $0.1 00 $0.100
(R)Program 18 $0.719 $0.029
(8)Program 19 $0.1 09 $0.1 09
(T)Program 20 $0.709 $0.019
(U)Program A $0.850 $0.110
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 101
Issued: November , 2004
Effective: January 1 , 2005
SECTION 4 - RATES AND CHARGES
Long Distance
Rate Per Minute
$0.1990
NetValue Services
NetValue
Service
Outbound Switched
800 Switched
Calling Card
Card Fee Per Call
NetValue One
Service
Outbound Switched
800 Switched
Calling Card
Card Fee Per Call
Rate Per MinutePeak Off-Peak
$0.2500
$0.2840
$0.2500
$0.
$0.2500
$0.2840
$0.2500
Rate Per Minute
Peak Off-Peak
$0.2500
$0.2840
$0.2500
$0.
$0.2500
$0.2840
$0.2500
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 102
Issued: November , 2004
Effective: January 1 2005
SECTION 4 - RATES AND CHARGES
Residential Services
10.Option 1
Rate Per Minute
Peak Off-Peak
Outbound Switched $0.1720 $0.1720
TFS $0.1720.$0.1720
Calling Card $0.1500 $0.1500
Calling Card Fee per Call:$0.
10.Option2
Outbound Switched
TFS
Calling Card
Minimum Monthly Usage
Monthly Fee
Calling Card , Fee per Call
Rate Per Minute
Peak
$0.1550
$0.1550
$0.
$10.
$2.
$0.
Off-Peak
$0.1550
$0.1550
$0.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho
Business Productivity Solutions, Inc.
Catherine A. Murray
Manager, Regulatory Affairs
730 Second Avenue South, Suite 900
Minneapolis, Minnesota 55402
Idaho P.C. No.
Original Page 103
Issued: November , 2004
Effective: January 1 2005
SECTION 4 - RATES AND CHARGES
11 Miscellaneous Charges
11.Payphone Surcharge
Pursuant to the FCC's Order in CC Docket 96-128 , this surcharge applies only to dial-
around calls, Le., calls originating using a carrier s access code, a Customer s 800 and
other toll-free numbers, calling card calls, and prepaid card calls , from payphone
instruments. This surcharge does not apply for 0+ call for which the payphone provider
would otherwise receive compensation. The Customer shall pay the Company a per call
surcharge of $0.60 for all such calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
January 1, 2005
Boise, Idaho