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HomeMy WebLinkAboutGTC Telecom.pdfSHEET 1 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. TITLE SHEET IDAHO TELECOMMUNICATIONS TARIFF This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service or facilities for Telecommunications Services furnished by GTC Telecom ("GTC"), with principal offices at 3151 Airway Avenue, Suite P-3, Costa Mesa, California, 92626.This tariff applies for services furnished within the State of Idaho.This tariff is on file with the Idaho Public Utilities Commission, and copies may be inspected, during normal business hours, at the company' principal place of business. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG FEB 2 61999 Boise. Idaho SHEET 2 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS Concurring Carriers None Connecting Carriers None Other Participating Carriers None Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG FEB 2 6 1999 Boise, Idaho IDAHO PUC TARIFF NO. FIFTH REVISED SHEET 3 CANCELS FOURTH REVISED SHEET 3 GTC TELECOM Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2006 Boise, Idaho (Acceptance Stamp) CHECK SHEET The Sheets of this tariff are effective as of the date shown at the bottom of the respective sheet (s). Original and revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the date on the bottom of this sheet. SHEET REVISION SHEET REVISION Origlnal OriglnalOriginalOriginalth Revised OriginalOriginalOriglnalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal2nd RevisedOriginal29.nd Revised Original 29.*1 st RevisedOriginal29.*OriginalOriginal3rd RevisedOriginal30.OriglnalOriginal2nd RevisedOriginal 16.OriginalOriginalOriginalOriginal 1st Revised New Revised Sheet Issued: May 17 , 2006 Issued By: Jerry DeCiccioTitle: CFO Effective: May 29, 2006 SHEET 4 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. TABLE OF CONTENTS Page Title Sheet.............................................. Concurring Connecting or Other ParticipatingCarriers................................................. Check Sheet.............................................. Table of Contents........................................ Tariff Format............................................ Tracking and Contact Information......................... Section 1 - Technical Terms and Abbreviations. . . . . . . . . . . . Section 2 - Rules and Regulations........................ Undertaking of the Company..................... Use of Services............................... Liability of the Company...................... Responsibilities of the Customer............. . Cancellation or Interruption of Service....... 15 Credit Allowance.............................. Restoration of Service........................8 Deposit....................................... Advance Payments.............................. 10 Payment & Billing............................. 11 Reserved for Future Use....................... 12 Taxes......................................... 13 Late Charge................................... Section 3 - Description of Service...................... Computation of Charges........................ Customer Complaints and/or Billing Disputes. . . Level of Service.............................. Billing Entity Conditions..................... Service Offerings............................. Section 4- Rates........................................ Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise. Idaho SHEET 5 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. TARIFF FORMAT A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and 12would be page 11. B. Sheet Revision Numbers: Revision numbers also appear in the upper right corner of each sheet where applicable. These numbers are used to indicate the most current page version on file with the Commission. For example, 4th Revised Sheet cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect. C. Paragraph Numbering Sequence: There are nine levels of paragraph coding. Each level of coding is subservient to itsnext higher level: 1.11.1.A1.1.A.1.1.A.1. (a)1.1.A.1. (a). I1.1.A.1. (a). I. (i)1.1.A.1. (a). I. (i). (1) D. Check Sheets: When a tariff filing is made with the Commission , an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in the tariff , with across reference to the current Revision Number. When new sheets are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this sheet if these are the only changes made to it (i.e., the format, etc. remains the same, just revised revision levels on some sheets). The tariff user should refer to the latest Check Sheet to find out if a particular sheet is the most current on Commission file. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 6 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. TRACKING The following are the only symbols used for the purposes indicated below: ( C) (D) (I) (L) (N) (R) (T) to signify to signify to signify to signify to signify to signify to signifyregulation change in regulation a deletion a rate increase material relocated in the a new rate or regulation a rate reduction a change in text, but no tariff change in rate or CONTACT INFORMATION Customer complaints, bill inquiry, new service or disconnectrequests: Azad Rod 3151 Airway Avenue , Suite P- Costa Mesa, California 92626 Toll Free - (800) 486-4030 Commission contact - tariff information: Lance J.M. Steinhart 6455 East Johns Crossing, Suite 285Duluth, GA 30097 770-232-9200 Commission contact - complaints: Jerry DeCiccio 3151 Airway Avenue, Suite P- Costa Mesa, California 92626 Toll Free - (800) 486-4030 Idaho Agent:National Registered Agents, Inc. 512 West BannockBoise, Idaho 83702 208-344-8400 Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, ~~99 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise. Idaho SHEET 7 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS Access Line - An arrangement from a local exchange telephone company or other common carrier , using either dedicated orswi tched access, which connects a Customer I s location to GTC' s location or switching center. Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable GTC to identify the origin of the Customer so it may rate and bill the call. Automatic number identification (ANI) is used as the authorization code wherever possible. Commission - Used throughout this tariff to mean the Idaho Public Utilities Commission. Customer - The person , firm , corporation or other legal enti ty which orders the services of GTC or purchases an GTC Prepaid Calling Card and/or originates prepaid calls using such cards, and is responsible for the payment of charges and for compliance with the Company I s tariff regulations. Company or GTC - Used throughout this tariff to mean GTC Telecom, a Nevada corporation. Dedicated Access - The Customer gains entry to the Company ' services by a direct path from the Customer I s location to the Company I s point of presence. Holiday - New Year I s Day, Independence Day, Labor Day, Thanksgi ving Day and Christmas Day. Holidays shall be billed at the evening rate from 8 a. m. to 11 p. m. After 11 p. m., the lowernight rate shall go into effect. Prepaid Account - An inventory of Telecom Units purchased in advance by the Customer, and associated with one and only one Authorization Code as contained in a specific Prepaid CallingCard. Prepaid Callinq Card - A card issued by the Company, containing an Authorization Code which identifies a specific Prepaid Account of Telecom Units, which enables calls to beprocessed, account activity to be logged, and balances to be maintained, on a prepayment basis. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 8 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Resp. Orq - Responsible Organization or entity identified by an 800 service Customer that manages and administers records in the 800 database and management system. Switched Access - The Customer gains entry to the Company services by a transmission line that is switched through the local exchange carrier to reach the Company I s point of presence. Telecom Unit - A measurement of telecommunications service equivalent to one minute of usage between any two points wi thin the State of Idaho. Telecommunications - The transmission of voice communications or, subj ect to the transmission capabilities of the services, the transmission of data , facsimile, signaling, metering, or other similar communications. Underlyinq Carrier - The telecommunications carrier whose network facilities provide the technical capability and capacity necessary for the transmission and reception of Customer telecommunications traffic. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 61999 Boise, Idaho SHEET 9 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. SECTION 2 - RULES AND REGULATIONS Undertakinq of the Company This tariff contains the regulations and rates applicable to intrastate resale telecommunications services provided by GTC for telecommunications betweenpoints wi thin the State of Idaho. Resale services are furnished subject to the availability of facilities and subj ect to the terms and conditions of this tariff in compliance with limitations set forth in the Commission I s rules. The Company I s services are provided on a statewide basis and are not intended to be limited geographically. The Company offers service to all those who desire to purchase service from the Company consistent with all of the provisions of thistariff. Customers interested in the Company I s services shall file a service application with the Company which fully identifies the Customer , the services requested and other information requested by the Company. The Company reserves the right to examine the credit record and check the references of all applicants and Customers prior to accepting the service order. The service application shall not in itself obligate the Company to provide services. The Company may act as the Customer I s agent for ordering access connection facilities provided by other carriers or entities when authorized by the Customer, to allow connection of a Customer I s location to a service provided by theCompany. The Customer shall be responsible for all charges due for such service arrangement. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO E f f e c t i ve: F e~~ ;~~ ~~i ~~~f.S fm~~n Ott;u M tire :5ecreVaIJ ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 10 ORIGINAL GTC TELECOM 1.1 1.2 1. 3 IDAHO PUC TARIFF NO. The services provided by GTC are not part of a joint undertaking with any other entity providing telecommunications channels,facili ties, or services, but may involve the resale of the Message Toll Services (MTS) and Wide Area Telecommunications Services (WATS) of underlying common carriers subj ect to the jurisdiction of this Commission. The rates and regulations contained in this tariff apply only to the resale services furnished by GTC and do not apply, unless otherwise specified, to the lines,facil i ties, or services provided by a local exchange telephone company or other common carriers for use in accessing the services of GTC. The Company reserves the right to 1 imi t the length of communications, to discontinue furnishing services, or limit the use of service necessitated by conditions beyond itscontrol, including, without limitation: lack of satellite or other transmission medium capaci ty the revision , alteration orrepricing of the Underlying Carrier ' tariffed offerings or when the use of service becomes or is in violation of the law or the provisions of this tariff. Use of Services GTC's services may be used for any lawful purpose consistent with the transmission and swi tching parameters of the telecommunications facilities utilized in the provision of services, subj ect to any limitations set forth in this Section 2. The use of GTC I S services to make calls which might reasonably be expected to frighten, abuse, torment, or harass another or in such a way as to unreasonably interfere with use by others is prohibited. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise. Idaho SHEET 11 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. The use of GTC I S services without payment for service or attempting to avoid paYffient for service by fraudulent means or devices, schemes, false or invalid numbers, or false calling or credit cards is prohibited. GTC I S services are available for use 24 hours per day, seven days per week. GTC does not transmit messages, but the services may be used for that purpose. GTC I S services may be denied for nonpayment of charges or for other violations of this tariff as set forth in Section 2.1 herein. Customers shall not use the service provided under this tariff for any unlawful purpose. The Customer is responsible for notifying the Company immediately of any unauthorized use of services. Liabili tv of the Companv The Company shall not be liable for anyclaim, loss , expense or damage for anyinterruption, delay, error, omission , or defect in any service, facility or transmission provided under this tariff, if caused by the Underlying Carrier, an act of God, fire, war, civil disturbance, act of government, or due to any other causes beyond the Company I s control. The Company shall not be liable for , and shall be fully indemnified and held harmless by the Customer against any claim, loss, expense, or damage for defamation, libel slander, invasion, infringement of copyright or patent, unauthorized use of any trademark trade name or service mark , proprietary orcreati ve right, or any other inj ury to any person, property or entity arising out of the material, data or information transmitted. Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Boise. Idaho SHEET ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. No agent or employee of any other carrier or entity shall be deemed to be an agent or employee of the Company. The Company's liability for damages, resul ting in whole or in part from or arising in connection with the furnishing of service under this tariff, including but not limited to mistakes, omissions, interruptions, delays, errors, or other defects or misrepresentations shall not exceed an amount equal to the charges provided for under this tariff for the long distance call for the period during which the call was affected. No other liability in any event shall attach to the Company. The Company shall not be liable for and shall be indemnified and saved harmless by any Customer or by any other entity from any and all loss, claims, demands, suits, or other action or any liability whatsoever, whether suffered, made, instituted, or asserted by any Customer or any other entity for any personal inj ury to, or death of, any person or persons, and for any loss, damage, defacement or destruction of the premises of any Customer or any other entity or any other property whether owned or controlled by the Customer or others. The Company shall not be liable for any indirect, special, incidental, or consequential damages under this tariff including, but not limited to, loss of revenue or profits, for any reasonwhatsoever, including the breakdown of facilities associated with the service, or for any mistakes, omissions, delays, errors, or defects in transmission occurring during the course of furnishing service. Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 61999 Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Boise, Idaho SHEET 13 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. The remedies set forth herein are exclusive and in lieu of all other warranties and remedies, whether express, implied, or statutory, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court I s responsibility to adjudicate negligence and consequential damage claims. It is also thecourt's responsibility to determine the validity of the exculpatory clauses. Responsibili ties of the Customer The Customer is responsible for placing any necessary orders and complying with tariff regulations. The Customer is also responsible for the payment of charges for services provided under this tariff. The Customer is responsible for charges incurred for special construction and/or special facilities which the Customer requests and which are ordered by GTC on the Customer's behalf. If required for the provision of GTC ' services, the Customer must provide any equipment space, supporting structure, conduit and electrical power without charge to GTC. The Customer is responsible for arranging access to its premises at times mutually agreeable to GTC and the Customer when required for GTC personnel to install,repair , maintain , program , inspect or remove equipment associated with the provision of GTC I S services. Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Issued: February 16, 1999 Issued By: Jerry DeCiccioTi t1e: CFO Boise, Idaho SHEET 14 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. The Customer shall cause the temperature and relative humidity in the equipment space provided by Customer for the installation of GTC I S equipment to be maintained wi thin the range normally provided for the operation ofmicrocomputers. The Customer shall ensure that the equipment and/or system is properly interfaced with GTC's facilities or services, that the signals emitted into GTC's network are of the proper mode, bandwidth, power and signal level for the intended use of the subscriber and in compliance with criteria set forth inthis tariff , and that the signals do not damage equipment, inj ure personnel, ordegrade service to other Customers. I f the Federal Communications Commission or some other appropriate certifying body certifies terminal equipment as being technically acceptable for direct electrical connection with interstate communications service, GTC will permit such equipment to be connected with its channels without the use of protective interface devices. If the Customer fails to maintain the equipment and/or the system properly, with resulting imminent harm to GTC equipment, personnel or the quality of service to other Customers, GTC may, upon written notice, require the use of protective equipment at the Customer I s expense. If this fails to produce satisfactory quality and safety, GTC may, upon written notice terminate the Customer's service. The Customer must pay GTC for replacement or repair of damage to the equipment or facilities of GTC caused by negligence or willful act of the Customer or others, by improper use of the services, or by use of equipment provided by Customer or others. Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Boise. Idaho SHEET 15 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. The Customer must pay for the loss through theft of any GTC equipment installed at Customer I s premises. If GTC installs equipment at Customer ' premises, the Customer shall be responsible for payment of any applicable installationcharge. The Customer must use the services offered in this tariff in a manner consistent with the terms of this tariff and the policies and regulations of all state, federal and local authorities having jurisdiction over theservice. Cancellation or Interruption of Services Without incurring liability, upon five (5)working days I (defined as any day on which the company s business office is open and the S. Mail is delivered) written notice to the Customer , GTC may discontinue services 24 hours after an attempt at personal contact or may withhold the provision of ordered orcontracted services: 2 . 5 . 1 . A For nonpayment of any sum due GTC for more than thirty (30) days after issuance of the bill for the amount due, 1.B For violation of any of the provisions of this tariff 1.C For violation of any law , rule, regulation, policy of any governing authority having jurisdiction over GTC I S services, or 1.D By reason of any order or decision of a court, public service commission or federal regulatory body or other governing authority prohibiting GTC from furnishing itsservices. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise. Idaho SHEET 16 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Without incurring liability, GTC may interrupt the provision of services at any time in order to perform tests and inspections to assure compliance with tariff regulations and the proper installation and operation of Customer and GTC' s equipment and facilities and may continue such interruption until any items of noncompliance or improper equipment operation so identified arerectified. Service may be discontinued by GTC without notice to the Customer , by blocking traffic to certain countries, cities or NXX exchanges, or by blocking calls using certain Customer authorization codes, when GTC deems it necessary to take such action to prevent unlawful use of its service. GTC will restore service as soon as it can be provided without undue risk, and will, upon request by the Customer affected, assign a new authorization code to replace the one thathas been deactivated. The Customer may terminate service uponthirty (30) days written notice for the Company. s standard month to month contract. Customer will be liable for all usage on any of the Company. s service offerings until the Customer actually leaves the service. Customers will continue to have Company usage until the Customer notifies its local exchange carrier and changes its long distance carrier. Until the Customer so notifies its local exchange carrier, it shallcontinue to generate and be responsible for long distance usage. Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 61999 Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Boise, Idaho IDAHO PUC TARIFF NO. ORIGINAL SHEET 16. GTC TELECOM Iilaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING APR 2 2 2002 (AccePtak~& I ~tamp) Wi thout incurring liability, the Company reserves the right to discontinue furnishing services or cancel a customer s account immediately and without notice if the Company deems that such action is necessary to prevent or to protect against fraud or to otherwise protect the Company s personnel, agents,facili ties, or services. (N) The discontinuance of service (s) by the Company pursuant to these provisions does not relieve you of any obligation to pay the Company for charges due and owing for service (s) furnished up to the time of discontinuance.(N) Issued: April 10, 2002 Issued By: Jerry DeCiccioTitle: CFO Effective: April 22, 2002 SHEET ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Credi t Allowance Credit may be given for disputed calls, on a per call basis. Credit shall not be issued for unavailability of long distance services. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho . ' SHEET 18 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Restoration of Service The use and restoration of service shall be in accordance with the priority system specified in part 64, Subpart D of the Rules and Regulations of the Federal Communications Commission. Deposit The Company does not require deposits. Advance Payments The Company does not require advance payments. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 19 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. 10 Payment and Billinq 10. 10. 10. Service is provided and billed on a billing cycle basis, beginning on the date that service becomes effective. Billing ispayable upon receipt. The customer is responsible for payment of all charges for services furnished to the Customer , as well as to all persons using the Customer's codes, exchange lines, facilities, or equipment, with or without the knowledge or consent of the Customer. The security of the Customer I s Authorization Codes, presubscribed exchange lines, and direct connect facilities is the responsibility of the Customer. All calls placed using direct connect facilities, pre subscribed exchange lines, or Authorization Codes will be billed to and must be paid by the Customer. Recurring charges and non-recurring charges are billed in advance. Charges based on actual usage during a month and any accrued interest will be billed monthly in arrears. Reserved for Future Use Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise. Idaho Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING APR 222002 IDAHO PUC TARIFF NO. FIRST REVISED SHEET CANCELS ORIGINAL SHEET GTC TELECOM Boise, Idaho (Acceptance Stamp) 11 Reserved for Future Use 2 . 12 Taxes All federal, state and local taxes, assessments, surcharges, or fees, including sales taxes, use taxes, gross receipts taxes, and municipal utili ties taxes, are billed as separate line items and are not included in the rates quoted herein. GTC may adjust its ratesand charges or impose addi tional rates and charges on its Customer in order to recover amounts it is required by governmental or quasi-government authorities to collect from and pay to others in support of statutoryor regulatory programs. Examples of such programs include, but are not limited to, the Universal Service Fund, the Primary Interexchange Carrier Charge, and compensation to payphone service providers for use of their payphones to access GTC' s services. (N) (N) 13 Late Charqe A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower, will be charged on any past due balances. Issued: April 10, 2002 Issued By: Jerry DeCiccioTitle: CFO Effective: April 22, 2002 SHEET 21 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. SECTION 3 - DESCRIPTION OF SERVICE Computation of Charqes 1.1 1. 2 Formula: The total charge for each completed call may be a variable measured charge dependent on the duration , distance and time of day of thecall. The total charge for each completed call may also be dependent only on the duration of the call, i. e. a statewide flatrate per minute charge. The variable measured charge is specified as a rate per minute which is applied to each minute. All calls are measured in increments as set forth in the Rates Section of this tariff. All calls are rounded up to the next wholeincrement. Usage charges for all mileage sensitive products are based on the airline distance between rate centers associated with the originating and terminating points of thecall. The airline mileage between rate centers is determined by applying the formula below to the vertical and horizontal coordinates associated with the rate centersinvolved. The Company uses the rate centers that are produced by Bell Communications Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No. (V1-V2)2 + (H1-H2)2\ i Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Boise, Idaho SHEET ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. 1. 3 Timing begins when the called station is answered and two way communication is possible, as determined by standard industry methods generally in use for ascertaining answer, including hardware answer supervision in which the local telephone company sends a signal to the switch or the software utilizing audio tone detection. Recognition of answer supervision is the responsibility of the Underlying Carrier. Timing for each call ends when either party hangs up. GTC will not bill for uncompleted calls. Customer Complaints and/or Billinq Disputes Customer inquiries or complaints regarding service or accounting may be made in writing or by telephone to the Company at: 3151 Airway Avenue, Suite P- Costa Mesa, California 92626 (800) 486-4030 If Customer complaints cannot be resolved by GTC, the Customer may contact the Commission at the following address and phone number: 472 W. Washington Street Boise, ID 83702 Toll Free 1-800-432-0369 Any obj ection to billed charges should be reported promptly to GTC. Adjustments to Customers I bills shall be made to the extent that records are available and/or circumstances exist which reasonably indicate that such charges are not in accordance with approved rates or that an adjustment may otherwise be appropriate. Where overbilling of a subscriber occurs, due either to Company or subscriber error , no liability exists which will require the Company to pay any interest, dividend or other compensation on the amount overbilled. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 2 3 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. If a Customer accumulates more than One Dollar of undisputed delinquent GTC 800 Service charges, the GTC Resp. Org. reserves the right not to honor that Customer I s request for a Resp. Org. change until such undisputed charges are paid in full. Level of Service A Customer can expect end to end network availability of not less than 99% at all times for all services. Billinq Enti tv Conditions When billing functions on behalf of GTC or its intermediary are performed by local exchange telephone companies or others, the payment of charge conditions and regulations of such companies and any regulations imposed upon these companies by regulatory bodies having jurisdiction apply. GTC's name and toll-free telephone number will appear on the Customer s bill. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Service Offerinqs 1+ Dialing This service permits Customers to originate call via switched or dedicated access lines and to terminate intrastate calls. The customer dials " 1+" followed by "ten digits"or dials "101XXXX" followed by "1+ tendigits" Travel Cards The Customer utilizes an 11 digit "toll-free" access number established by the Company to access a terminal. Upon receiving a voice prompt, the Customer uses push button dialing to enter an identification code assigned by the Company, and the ten digit number of the called party. 800 Service (Toll-Free) This service is inbound calling only where an 800, 888 or other toll-free prefix number rings into a Customer s premise routed to a specific telephone number or terminated over a dedicated facility. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho . . SHEET 2 5 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. GTC Prepaid Calling Cards This service permits use of Prepaid Calling Cards for placing long distance calls. Customers may purchase GTC Prepaid Calling Cards at a variety of retail outlets or through other distribution channels. GTC Prepaid Calling Cards are available at a variety of face values ranging from five dollars ($5.00), in one dollar ($1.00) increments. GTC Prepaid Calling Card service is accessed using the GTC toll- free number printed on the card. The caller is prompted by an automated voice response system to enter his/her Authorization Code, and then to enter the terminating telephone number. GTC. s processor tracks the call duration on a real time basis to determine the number of Telecom Units consumed. The total consumed Telecom Units for each call is deducted from the remaining Telecom Unit balance on the Customer 's GTC Prepaid Calling Card. All calls must be charged against Prepaid Calling Card that has a sufficient TelecomUnit balance. A Customer I s call will beinterrupted wi th an announcement when the balance is about to be depleted. In order to continue the call, the Customer can either call the toll-free number on the back of the GTC Prepaid Calling Card and II recharge II the balance on the card using a nationally recognized credit card, or the Customer can throw the card away and purchase a new one. Calls in progress will be terminated by the Company if the balance on the GTC Prepaid Calling Card is insufficient to continue the call and the Customer fails to enter the number of another val id GTC Prepaid Calling Card prior to termination. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 61999 Boise. Idaho SHEET 2 6 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. A card will expire on the date indicated on the card, or if no date is specified, months from the date of purchase, or the date of last recharge, whichever is later. The Company will not refund unused balances. A credit allowance for GTC Prepaid Calling Card Service is applicable to calls that are interrupted due to poor transmission, one-waytransmission, or involuntary disconnection of a call. To receive the proper credit, the Customer must notify the Company at the designated toll-free customer service number printed on the GTC Prepaid Call ing Card and furnish the called number, the troubleexperienced (e.g. cut-off, noisy circuit,etc.), and the approximate time that the callwas placed. When a call charged to an GTC Prepaid Calling Card is interrupted due to cut-off , one-way transmission, or poor transmission conditions, the Customer will receive a credit equivalent of one Telecom Unit. Credit allowances for calls pursuant to GTC Prepaid Card Service do not apply for interruptions not reported promptly to the Company or interruptions that are due to the failure of power, equipment or systems not provided by the Company. Credit for failure of service shall be allowed only when such failure is caused by or occurs due to causes wi thin the control of the Company. The Company will block all calls beginning with the NPA 1190011 and NXX 1197611 calls, therefore such calls can not be completed. Issued: February 16, 1999 Issued By: Jerry DeCiccio Title: CFO Effective: February 26, 1999 Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING FEB 61999 Boise, Idaho SHEET ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Directory Assistance. Access to long distance directory assistance is obtained by dialing 1 + 555-1212 for listings within the originating area code and1 + (area code) + 555-1212 for other listings. When more than one number is requested in a single call , a charge will apply for each number requested. A charge will be applicable for each number requested, whether or not the number is listed orpublished. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective: February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho SHEET 2 8 ORIGINAL GTC TELECOM IDAHO PUC TARIFF NO. Specialized Pricing Arrangements. Customized service packages and competitive pricing packages at negotiated rates may be furnished on a case-by-case basis in response to requests by Customers to the Company for proposals or for competitive bids. Service offered under this tariff provision will be provided to Customers pursuant to contract. Unless otherwise specified, the regulations for such arrangements are in addition to the applicable regulations and prices in other sections of the tariff. Specialized rates or charges will be made available to similarly situated Customers on a non-discriminatorybasis. All such arrangements will be filed as required by Commission rules andregulations. Emergency Call Handl ing Procedures Emergency 1191111 calls are not routed to company, but are completed through the local network at no charge. Promotional Offerings The Company may, from time to time, make promotional offerings to enhance the marketing of its services. These offerings may be limited to certain dates, times andlocations. The Company will notify the Commission of such offerings as required by Commission rules and regulations. Issued: February 16, 1999 Issued By: Jerry DeCiccio Ti tIe: CFO Effective:February 26, 1999 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 2 6 1999 Boise, Idaho IDAHO PUC TARIFF NO. SECOND REVISED SHEET 29 CANCELS FIRST REVISED SHEET 29 GTC TELECOM Idaho Publit Utilities Commission Office of the Secretary ACCEPTED FOR FILING SEP 2002 Boise, Idaho (Acceptance Stamp) SECTION 4 - RATES 1+ Dialina 1 Basic Plan $0.249 per minute A $4.95 per month service charge applies. Billed in one minute increments. 2 Residential Plan Residential Plan is not available to those residential customers whose home phone line is classified as a "business , " public , or "semi-public " line. Customer may not use this service for commercial use. If GTC determines the service is not being used for individual residential service, or in any other way violates the restriction of this service, customer will be ineligible for this product, and GTC may terminate customer s account. (T) (T) $0.14 per minute A $1.95 per month service charge applies. However , if customer elects to pay by credit card and paper billing, monthly service charge reduced to $0.95. Monthly service charge waived if customer elects to pay by credit card and receive their bill online. Billed in one minute increments. 3 Business Plan $0.14 per minute A $4.95 per month service charge applies. Billed in one minute increments. (L) (L) (L)Travel Cards Service moved to Second Revised Sheet 30. Issued: August 23 , 2002 Issued By: Jerry DeCiccioTitle: CFO Effective: September 2002 IDAHO PUC TARIFF NO. SECOND REVISED SHEET 29. CANCELS FIRST SHEET 29. 1 GTC TELECOM Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2006 Boise, Idaho (Acceptance Stamp) 4 Affiliate Plan*(C) Affiliate Plan is an add-on to GTC's interstateoffering. This service is available to certain Affiliates who have partnered with GTC to offer this Plan to its customers and who have GTC as their primary interexchange carrier. Accordingly, the monthly recurring charge, which affords customers the ability to place intrastate and interstate long distance calls, is located in GTC's interstate rate schedule located athttp: / /www. qtctelecom. com/ serviceaqreement. asp $0.14 per minute Customer will pay a monthly recurring charge as set forth in GTC's interstate rate schedule for the designated interstate rate plan. Billed in six (6) second increments with a minimum period for billing purposes of thirty (30) seconds. 4 Business ePlan*(C) $0.14 per minute Credi t card billing with online bill presentment. Billed in one-minute increments. Callinq Planet Plan $0.14 per minute (C) A service charge of up to $2.95 per month applies. Credi t Card billing/electronic payment with online bill presentment. Billed in one-minute increments. *As of May 29, 2006, Affiliate, Business ePlan and Calling Planet Plans will no longer be available to new customers.(N) (N) Issued: May 17 , 2006 Issued By: Jerry DeCiccioTitle: CFO Effective: May 29 , 2006 IDAHO PUC TARIFF NO. ORIGINAL SHEET 29. GTC TELECOM Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2006 Boise, Idaho (Acceptance Stamp) 1. 7 2. 9~ State-to-State Plan*(C) The 2. 9~ State-to-State Plan is an add-on to GTC'interstate offering. This service is available to customers and who have selected GTC as their primary interexchange carrier. Accordingly, the monthly recurring charge, which affords customers the ability to place intrastate and interstate long distance calls, is located in GTC's interstate rate schedule located at ~ttp: //www. qtctelecom. com/serviceaqreement. asp $0.119 per minute Customer will pay a monthly recurring charge as set forth in GTC's interstate rate schedule for the designated interstate rate plan. Billed in one-minute increments. *As of May 29, 2006, the 2. 9~ State-to-State Plan will no longer be available to new customers.(N) (N) Issued: May 17 , 2006 Issued By: Jerry DeCiccioTitle: CFO Effective: May 29 , 2006 IDAHO PUC TARIFF NO. ORIGINAL SHEET 29. GTC TELECOM Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 29, 2006 Boise, Idaho (Acceptance Stamp) 8 Basic Plan III (N) This Plan is an add-on to GTC's interstate offering that has a minimum usage charge and is available to customers who have selected GTC as their primaryinter exchange carrier. Accordingly, the state-to- state rate, the minimum usage charge, the monthlyrecurring charge, and the billing option which affords customers the ability to place intrastate and interstate long distance calls, is located in GTC's interstate rate schedule located athttp: / /www. qtctelecom. com/ serviceaqreement. asp $0.14 per minute Customer is subj ect to a monthly minimum usage requirement determined by the amount of intrastate, interstate and international usage, excluding taxes and surcharges, and will pay a monthly recurring charge as set forth in GTC's interstate rate schedule for the designated interstate rate plan. Billed in one-minute increments.(N) Issued: May 17 , 2006 Issued By: Jerry DeCiccioTitle: CFO Effective: May 29 , 2006 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 2003IDAHO PUC TARIFF NO. THIRD REVISED SHEET 30 CANCELS SECOND REVISED SHEET 30 GTC TELECOM Boise, Idaho (Acceptance Stamp) Travel Cards Basic Travel Card (T) $ . 149 per minute A $.25 per call service charge applies. Billed in one-minute increments. Affiliate Travel Card (N) $0.099 per minute This service is available to certain who have partnered with GTC to offer to its customers and who have GTC asprimary interexchange carrier. Billed in one-minute increments. Affiliates this Plantheir (N) Toll-Free* Basic Plan $0.99 per minute A $10 per month per number service charge applies. Billed in one minute increments. Plan I $0.14 per minute A $10 monthly minimum usage, per toll-free number,applies. This charge will appear on the bill each month that a customer s toll-free billing, per toll- free number, is less than $10.00. Billed in one minute increments. (L) (L) (L) Prepaid Calling Cards Service moved to Original Sheet 30. * As of April 10, 2002, Toll-Free service will no longer be available to new residential customers. Issued: May 23 , 2003 Issued By: Jerry DeCiccio Ti tle : CFO Effective: June 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUN 2 - 2003 IDAHO PUC TARIFF NO. ORIGINAL SHEET 30. GTC TELECOM i ,.I,~ (Acceptance Stamp) Prepaid Callina Cards (L) Basic Prepaid Cards (T) Card Value Rate/Telecom Unit Per Call SurcharGe $50 $0.099 $25 $0.109 $10 $0.119 $0.119 Promotional $0.050 $0. Value Added Prepaid Card (L) (N) Card Value Minutes Per Call SurcharGe $10 100 (N) (L) Prepaid Calling Cards Service previously located at Second Revised Sheet 30. Issued: May 23 , 2003 Issued By: Jerry DeCiccioTitle: CFO Effective: June 2, 2003 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FiLING JUN 2,~ 2003IDAHO PUC TARIFF NO. SECOND REVISED SHEET 31 CANCELS FIRST REVISED SHEET 31 GTC TELECOM Boise, Idaho (Acceptance Stamp) Directorv Assistance Rate Periods Monday - Friday Sat.Sun. 8 a. 5 p.m. * Daytime Rate Period 5 p. 11 p. Evening Rate Period Evening Rate Period 11 p. 8 a.m. * Night/Weekend Rate Period To, but not including When a message spans more than one rate period, charges for the minutes in each rate period are calculated and the results for each rate period totaled to obtain the total message charge. If calculation results in a fractional charge, the will be rounded down to the lower cent. total arethe amount Pavohone Dial Around Surcharae A dial around surcharge of up to $.50 per call will be added to any completed INTRAstate toll access code and subscriber 800/888 type calls placed from a public or semi-public payphone. (I) Idaho Universal Service Fund (IDUSF) Surcharae A surcharge is assessed on all intrastate toll minute use to contribute towards funding for an Idaho UniversalService Fund. The Surcharge Rate is established by the Commission and will be assessed to each business and residential customer. Issued: May 23 , 2003 Issued By: Jerry DeCiccioTitle: CFO Effective: June 2003