20140924Tariffs Exhibit E.pdf

EXHIBIT E
Proposed Tariff(s)
GC Pivotal LLC illblr Global Capacity Idaho Tariff No. I
Original Page I
GC Pivotal LLC dlbh Global Capacity
TELECOMMI.INICATIONS TARIFF
GC Pivotal LLC d/oh Global Capacity
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
This Tariff contains the rates, terms and conditions applicable to the furnishing of interexchange
telecommunications services provided by GC Pivotal LLC d/bla Global Capacity within the State of ldaho.
JeremyM. Kissel Geireral Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
lssued:
By:
September 23,2014 Effective:
GC Pivotal LLC Nblt Global Capacity Idaho Tariff No. I
Original Page2
CHECK SHEET
Pages of this Tariff, as indicated below, are effective as of the date shown at the bottom of the respective pages.
Original and revised pages, as named below, comprise all changes from the original tariffand are currently in
effect as of the date on the bottom of this page.
PAGE REYISION
I Original
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I I Original12 Original
13 Original14 Original
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RE\TISION
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* - indicates those pages included with this filing.
lssued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC iilbls Global Capacity Idaho TariffNo. I
Original Page 3
TABLE OF CONTENTS
Title Page
Check Sheet
Table of Contents
Tariff Format
Symbols
Application of Tariff
Service Area Map
SECTION I - Technical Terms and Abbreviations
SECTION 2 - Rules and Regulations
SECTION 3 - Service Descriptions and Rates
SECTION 4 - Contracts and Promotions
)
3
4
5
6
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Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
A.
B.
GC Pivotal LLC dtbla Global Capacity Idaho Tariff No. 1
Original Page 4
TARIFF FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the Tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and 15 would be 14.1.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission. For
example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because of various suspension
periods, deferrals, etc. the Commission follows in their Tariff approval process, the most currant page
number on file with the Commission is not always the Tariffpage in effect. Consult the Check Sheet
for the page currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level ofcoding
is subservient to its next higher level:
2.
2.t.
2.1.1.
2.1.r.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(D.
2. l. l.A. l.(a).I.(D.(l ).
Check Sheets - When a Tariff filing is made with the Commission, an updated check sheet
accompanies the Tariff filing. The check sheet lists the pages contained in the Tarifl with a cross
reference to the current revision number. When new pages are added, the check sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk(*). There will
be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc.
remains the same, just revised revision levels on some pages). The Tariff user should refer to the
latest check sheet to find out if a particular page is the most current.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
C.
D.
C GC Pivotal LLC illb/a Global Capacity Idaho Tariff No. 1
Original Page 5
SYMBOLS
The following are the only symbols used for the purposes indicated below:
(C) - Changed regulation.
(D) - Delete or discontinue.
(r)
(M)
(N)
Change Resulting in an increase to a Customer's bill.
Moved from another Tarifflocation.
New
Change resulting in a reduction to a Customer's bill.
Change in text or regulation.
(R)
(r)
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC dlblr Global Capacity Idaho Tariff No. 1
Original Page 6
APPLICATION OF TARIFF
This Tariffcontains the regulations and rates applicable to the furnishing of inftastate resale common
ca:rier communications service and enhanced directory services by GC Pivotal LLC dbla Global
Capacity within the State of Idaho.
SERVICE AREA MAP
GC Pivotal LLC d/bla Global Capacity will provide infrastate service throughout the State of Idaho.
Issued: September 23, 2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Sheet, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal LLC dlbh Global Capacity Idaho Tariff No. I
Original PageT
SECTION 1.0. TECHNICAL TERMS AND ABBREVIATIONS
Access - Access to the Company's services are provided by one or more or a combination of the following
methods: presubscription in equal access areas, direct access, 800, 950 and I0XXX dialing sequences.
Access Code - A sequence of numbers that, when dialed, connect the caller to the provider of services
associated with that sequence.
Authorization Code - A pre-defined series of numbers to be dialed by the Customer or End User upon access
to the Company's system to notiff the caller and validate the caller's authorization to use the services provided.
The Customer is responsible for charges incurred through the use of his or her assigned Authorization Code.
Authorized User - A person, firm or corporation, or any other entity authorized by the Customer or Subscriber
to communicate utilizing the Company's services.
Commission - Refers to the Idaho Public Utilities Commission.
Company or Carrier - Refers toGC Pivotal. LLC d/b/a Global Capacity, issuer of this Tariff.
Customer - A person, firm, partnership, corporation or other entity which arranges for the Carrier to provide,
discontinue or reiurange telecommunications services on behalf of itself or others; uses the Carrier's
telecommunications services; and is responsible for payment of charges, all under the provisions and terms of
this tariff.
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Issued:
By:
September 23,2014
GC Pivotal LLC iltbh Global Capacity Idaho Tariff No. 1
Original Page 8
SECTION 1.0. TECHNICAL TERMS AI\[D ABBREVIATIONS, (CONT'D.)
LATA - Local Area of Transport and Access.
LEC - Local Exchange Company.
Personal ldentification Number (PIN)- See Authorization Code.
Premise - The term "Premise" denotes a building or buildings on contiguous property (except railroad rights-
of-way, etc.) not separated by a public highway.
Subscriber - Any person, firm, partnership, corporation, governmental agency or other entity that orders
service from the Company on behalf of itself or on behalf of others. A Subscriber may, in the ordinary course
of its operations, makes telephones available to transient users of its premises for placing of intrastate calls.
The Subscriber has a pre-existing business arrangement with the Company and may also be a Customer.
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.1
GC Pivotal LLC dlbh Global Capacity Idaho TariffNo. I
Original Page 9
SECTION 2.0 - RT'LES AI\D REGULATIONS
Undertaking of the Company
GC Pivotal's services and facilities are furnished for communications originating at specified points
within the State of Idaho under terms of this Tariff.
GC Pivotal provides for the installation, operation, and maintenance of the communications services
provided herein in accordance with the terms and conditions set forth under this Tariff. GC Pivotal
may act as the Customer's agent for ordering access connection facilities provided by other carriers or
entities, when authorizedby the Customer, to allow connection of a Customer's location to the GC
Pivotal services. The Customer shall be responsible for all charges due for such service arrangement.
The Company's services are provided on a monthlybasis unless otherwise provided, and are available
twenty-four (24) hours per day, seven (7) days per week.
Use
2.2.1 Services provided under this Tariff may be used by the Customer for any lawful
telecommunications purpose for which the service is technically suited.
2.2.2 The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations,
licenses, consents, and permits.
2.2
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC dlbh Global Capacity Idaho Tariff No. I
Original Page l0
2.3
SECTION 2.0 - RTILES AND REGULATIONS, (CONT'D.)
Limitations of Service
2.3.1
2.3.2
Service will be fumished subject to the availability of the necessary facilities and/or
equipment and subject to the provisions of this Tariff.
The Companyreserves the right to discontinue furnishing service, upon written notice, when
necessitated by conditions beyond its control, or when the Customer is using the service in
violation of the provisions of this Tariff, or in violation of law.
2.4
2.3.3 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
Assignment and Transfer
All facilities provided under this Tariff are directly or indirectly controlled by GC Pivotal and neither
the Customer nor Subscriber maytransfer or assign the use of service or facilities without the express
written consent of the Company. All regulations and conditions contained in this Tariffshall applyto
all such permitted assignees or transferees, as well as all conditions of service. Such transfer or
assignment, when permitted, shall only apply where there is no intemrption of the use or location of
the service or facilities.
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.5
GC Pivotal LLC illb/a Global Capacity Idaho Tariff No. I
Original Page I I
SECTION 2.0 - RULES AND REGULATIONS, (CONT',D.)
Liability of the Company
2.5.1 The liability of the Company for any claim or loss, expense or damage (including indirect,
special, or consequential damage) for any intemrption, delay, error, omission, or defect in any
service, facility or transmission provided under this Tariff shall not exceed an amount
equivalent to the proportionate charges to the Customer for the period of service or the facility
provided during which such intemrption, delay, error, omission, or defect occurs.
2.5.2 The Company shall not be liable for any claim or loss, expense, or damage (including
indirect, special, or consequential damage), for any intemrption, delay, error, omission, or
other defect in any service facility, or transmission provided under this Tariff, if caused by
any person or entity other than the Company, by any malfunction of any service or facility
provided by any other carrier, by any act of God, fire, war, civil disturbance, or act of
government, or by any other cause beyond the Company's direct control.
2.5.3 The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer or other users of its service against any claim or loss, expense, or damage, (i) for
defamation, invasion of privacy, infringement of copyright or patent, unauthorized use of any
trademark, trade name, or senrice mark, unfair competition, interference with or
misappropriation or violation of any contract, proprietary or creative right, or any other injury
to any person, property, or entity arising from the material data, information, or content
revealed to, transmitted, processed, handled, or used by Company under this Tariffl or (ii) for
connecting, combining, or adapting Company's facilities with Customer's apparatus or
systems, or (iii) for any act or omission of the Customer, or (iv) for any personal injury or
death of any person, or for any loss of or damage to Customer's premises or any other
property, whether owned by Customer or others, caused directly or indirectly by the
installation, maintenance, location, condition, operation, failure or removal of equipment or
wiring provided by the Company if not directly caused by negligance of the Company.
2.5.4 The Company shall not be liable for any claim, loss, or refund as a result of theft or
unauthorized use of Authorization Codes issued for the use of the Company's services.
5.5.5 The included Tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court's responsibilityto
determine the validity of the exculpatory clause.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC dlblr Global Capacity Idaho TariffNo. I
Original Page 12
2.6
SECTION 2.0 - RULES AI\D REGULATIONS, (CONT',D.)
Billing and Payment for Service
2.6.1 PaymentArrangements
The Customer is responsible for payment of all charges for services and equipment fumished
to the Customer for ftansmission of calls via the Company. The Customer agrees to payto the
Company or its authorized agent any cost(s) incurred as a result ofany delegation of authority
resulting in the use of his or her communications equipment and/or network services which
result in the placement of calls via the Company. The Customer agrees to pay the Company
or its authorized agent any and all cost(s) incurred as a result of the use of the service
flrangement, including calls which the Customer did not individually authorize.
All charges due by the Customer are payable to the Company or any agency duly authorized
to receive such payments. Terms of payment shall be according to the rules and regulations of
the agency and subject to the rules of regulatory agencies, such as the Idaho Public Utilities
Commission. Any objections to billed charges must be promptly reported to the Company or
its billing agent. Adjustments to Customers' bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are appropriate.
Charges for installations, service connections, moves, and rearrangements, where applicable,
are payable upon demand by the Company or its authorized agent. The billing thereafter will
include recurring charges and actual usage as defined in this Tariff.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC illbia Global Capacity Idaho TariffNo. I
Original Page 13
SECTION 2.0 - RULES AllD REGTILATIONS, (CONT'D.)
Billing and Payment for Service, (Cont'd.)
2.6.2 Deposits
The Company does not require Customer deposits.
2.6.3 Advance Payments
To safeguard its interests, the Company may require a Customer to make an advance payment
before services and facilities are furnished. The advance payment will not exceed an amount
equal to the non-recurring charge(s) and one month's charges for the ssrvice or facility. The
advance payment will be credited to the Customer's initial bill.
2.6.4 Late Payment Fees
The Company does not bill Customers a late payment fee.
2.6.5 Return Check Charge
A retum check charge of $25.00 will be assessed for checks returned for insuffrcient funds.
Any applicable return check charges will be assessed according to the terms and conditions of
the billing entity and pursuant to Idaho law and ldaho Public Utilities Commission
regulations.
lssued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Sfreet, Suite 2430
Chicago,IL 60601
Effective:
2.6
GC Pivotal LLC illbla Global Capacity Idaho TariffNo. I
Original Page 14
SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.)
Billing and Payment for Service, (Cont'd.)
2.6.6 Billing Dispute
A. Any objections to billed charges must be reported to the Companyor itsbilling agent
in writing within twenty (20) days of the date printed on the invoice or statement
issued to the Customer. Disputes must be submitted in writing. Adjustments to
Customers' account shall be made to the extent that circumstances exist which
reasonably indicate that such changes are appropriate.
B. Late payment fees will not be applied during the period when a bill is disputed
regardless of the outcome of the dispute.
C. Customers may contact the Company's business office at the following toll-free
number: l-866-226-4244
D. If the Customer is not satisfied with the outcome of the billing dispute, the Customer
may contact the Commission at the following address:
Idaho Public Utilities Commission
472West Washington
Statehouse
Boise, D 83720-0074
Telephone: [phone]
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.7
GC Pivotal LLC dtbh Global Capacity Idaho Tariff No. I
Original Page 15
SECTION 2.0 - RULES AND REGULATIONS, (CONT',D.)
Taxes and Fees
2.7.1 All federal, state and local taxes (e.g., gross receipts tax, sales tax, municipal utilities tax) are
not included in the rates under this Tariff, but shall be listed as separate line items on the
Customer's bill.
2.7.2 To the extent that a municipality, other political subdivision or local agency of govemment, or
Commission imposes upon and collects from the Company a gross receips tax, occupation
tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, insofar
as practicable and allowed by law, be billed pro rata to Customers receiving service from the
Companywithin the tenitorial limits of such municipality, other political subdivision or local
agency ofgovernment.
2.7.3 The Company may adjust its rates and charges or impose additional rates and charges on its
Customers in order to recover amounts it is required by governmental or quasi-governmental
authorities to collect from or pay to others in support of statutory or regulatory programs.
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.8
GC Pivotal LLC dlbla Global Capacity Idaho Tariff No. I
Original Page 16
SECTION 2.0 - RULES AND REGULATIONS, (CON'D.)
Refunds or Credit for Service Outages or Deficiencies
2.8.1 Interruption of Service
Credit allowances for intemrptions of service which are not due to the Company's testing or
adjusting, to the negligence of the Customer, or to the failure of channels, equipment or
communications systems provided by the Customer, are subject to the general liability
provisions set forth in Section 2.5 herein. No credit is issued for outages less than 2 hour in
duration. Credit for outages greater than 2 hour in duration is issued for fixed recurring
monthly charges only. Outage credits are calculated in thirry minute intervals. The amount of
the credit is determined bypro-rating the monthlyrecurring charge forthe time ofthe outage
(in thirty-minute intervals). It shall be the obligation of the Customer to notiff the Company
immediately of any interruption in service for which a credit allowance is desired by
Customer. Before giving such notice, the Customer shall ascertain that the trouble is not
within his or her control, or is not in wiring or equipment, if any, furnished by the Customer
and connected to the Company's terminal.
Credit allowances for intemrptions of service billed on a usage basis shall be limited to the
rate applicable to the initial period of the call to compensate for re-establishment of the
connection.
2.8.2 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to the
Company for such tests and adjustments as may be deemed necessary for maintenance in a
condition satisfactory to the Company. No interruption allowance will be granted for the time
during which such tests and adjustments are made.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
2.9
GC Pivotal LLC dlbh Global Capacity Idaho TariffNo. I
Original Page 17
SECTION 2.0 . RI'LES AI\[D REGULATIONS, (CONT'D.)
Cancellation or Termination of Service by Customer
Customers may cancel service in writing at any time. The Company shall hold the Customer
responsible for paymeirt of all charges, including fixed fees, surcharges, etc., which accrue up to the
cancellation date. In the event the Customer executes a term commitment agreement with the
Company, the Customer must cancel service and terminate the agreement in accordance with the
agreement terms.
2.10 Refusal or Discontinuance by Company
2.10.1 Service may be suspended by the Company, without notice to the Customer, when the
Company deems it necessary to take such action to prevent unlawful use of its service. GC
Pivotal will restore services as soon as it can be provided without undue risk, and will, upon
request by the Customer, assign new authorization codes to replace ones that have been
deactivated.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC dlbh Global Capacity Idaho Tariff No. I
Original Page 18
SECTION 2.0. RULES AI\ID REGTILATIONS, (CONT'D.)
2,10 Refusal or Discontinuance by Company, (Contrd.)
2.10.2 The Company may refuse or discontinue service under the following conditions provided that,
unless otherwise stated, the Customer shall be given five (5) days written notice to comply
with any rule or remedy any deficiency:
For nonpayment of undisputed charges, provided that suspension or termination of
service shall not be made without five (5) days notice to the Customer, except in
extrerne cases. Such notice will be provided in a mailing ssparate from the
Customer's regular monthlybill for service.
For non-compliance with or violation of any State, Municipal, or Federal law,
ordinance or regulation pertaining to telephone service.
For use of telephone service for any purpose other than that described in the
application.
For neglect or refusal to provide reasonable access to GC Pivotal or its agents for the
purpose of inspection and maintsnance of equipment owned by GC Pivotal or its
agents.
For noncompliance with or violation of Commission regulation or GC Pivotal's rules
and regulations on file with the Commission.
Without notice in the event of Customer, Subscriber or Authorized User use of
equipment in such a manner as to adversely affect GC Pivotal's equipment or service
to others.
A.
B.
C.
D.
E.
F.
lssued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC dlbla Global Capacity Idaho Tariff No. 1
Original Page 19
2.to
SECTTON 2.0 - RTILES AND REGIILATTONS, (CONT',D.)
Refusal or Discontinuance by Company, (Cont'd.)
2.10.2 (Cont'd.)
G.Without notice in the event of tampering with the equipment or services owned by
GC Pivotal or its agents.
Without notice in the event of unauthorized or fraudulent use of service. Whenever
service is discontinued for fraudulent use of service, GC Pivotal may, before
restoring service, require the Customer or Subscriber to make, at his or her own
expense, all changes in facilities or equipment necessary to eliminate illegal use and
to pay an amount reasonably estimated as the loss in revenues resulting from such
fraudulsnt use.
Without notice by reason of any order or decision of a court or other government
authority having jurisdiction which prohibits Company from furnishing such
services.
Issued: September 23,2074
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal LLC dlbla Global Capacity Idaho Tariff No. 1
Original Page 20
SECTION 2 - RULES AND REGULATTONS, (CONT'D.)
2.ll Cost of Collection and Repair
Customer is responsible for any and all costs incurred in the collection of monies due the Company
including legal and accounting expenses. The Customer is also responsible for recovery costs of
Company-provided equipment and any expenses required for repair or replacement of damaged
equipment.
2.12 Interconnection
Service furnished by GC Pivotal may be connected with the services or facilities of other cariers.
Such service or facilities are provided under the terms, rates and conditions of the other carrier. The
Customer is responsible for all charges billed by other carriers for use in connection with GC Pivotal's
service. Any special interface equipment or facilities necessary to achieve compatibility between
carriers is the responsibility of the Customer.
2.13 TerminalEquipment
The Company's facilities and service may be used with or terminated in terminal equipment or
communications systems such as a PBX, key system, single line telephone, or pay telephone. Such
terminal equipment shall be fumished and maintained at the expense of the Customer. The Customer
is responsible for all costs at his or her premises, including personnel, wiring, electrical power, and the
like, incurred in the use of GC Pivotal's service. When such terminal equipment is used, the
equipment shall comply with the generally accepted minimum protective criteria standards of the
telecommunications industry.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC Nblt Global Capacity Idaho Tariff No. I
Original Page2l
SECTION 3.0. SERYICE DESCRIPTIONS AND RATES
3.1 General
GC Pivotal provides long distance, travel card and Directory Assistance services for communications
originating and terminating within the State of Idaho. The Company's services are available twenty-
four (24) hours per day, seven (7) days a week. Intrastate service is offered in conjunction with
interstate service.
Customers are charged individually for each call placed through the Company's network. Charges
may vary by service offering, and/or call duration. Customers are billed based on their use of GC
Pivotal's services and network.
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
3.2
GC Pivotal LLC illblr Global Capacity Idaho Tariff No. I
Original Page22
SECTION 3.0 - SERVICE DESCRTPTTONS AND RATES, (CONT"D.)
Timing of Calls
Billing for calls placed over the GC Pivotal network is based in part on the duration of the call as
follows, unless otherwise specified in this Tariff:
3.2.1 Timing of each call begins when the called station is answered (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection.
3.2.2 Chargeable time for calls ends when one of the parties disconnects from the call.
3.2.3 The initial and additional billing increments are stated in the description of each service.
3.2.4 The Company will not knowingly bill for unanswered calls. When a Customer indicates that
he/she was billed for an incomplete call, the Company will reasonably issue credit for the call.
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal LLC dllbla Global Capacity Idaho Tariff No. I
Original Page23
SECTTON 3.0 - SERVICE DESCRTPTTONS AnD RATES, (CONT',D.)
Rate Periods
The Company does not offer time-of-day rates.
Holidays
The Company does not offer Holiday rates.
Mileage Calculation
The Company does not offer distance-seirsitive rates.
September 23,2014 Effective:Issued:
By:Jeremy M. Kissel General Counsel
180 North LaSalle Steet, Suite 2430
Chicago,IL 60601
3.6
GC Pivotal LLC dllb/a Global Capacity Idaho TariffNo. 1
Original Page24
SECTTON 3 - SERVICE DESCRTPTTONS AftD RATES, (CONT'D.)
Miscellaneous Rates and Charges
3.6.1 Public Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone
compensation plan effective on October 7,1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate, intrastate and international calls that originate from any
domestic pay telephone used to access the Company's services. This surcharge, which is in
addition to standard tariffed usage charges and any applicable service charges and surcharges
associated with the Company's service, applies for the use of the instrument used to access
The Company service and is unrelated to the Company service accessed from the pay
telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Public Pay
Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e., using
the A#G symbol).
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice
containing the usage charges for the surcharged call. In cases where proper pay telephone
coding digits are not transmitted to the Companyprior to completion of a call, the Public Pay
Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information from a carrier that the originating station is an eligible pay telephone.
The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at
which the Customer pays for service by inserting coins during the progress of the call.
Rate per Call:0.50
Issued: September 23,2014
By:Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
3.7
GC Pivotal LLC Nbh Global Capacity Idaho Tariff No. 1
Original Page25
sEcrroN 3 - sERvrcE DEscRrPTIoNs AND RATES, (CONT'D.)
Long Distance Service - Basic
Long Distance Service - Basic ("LDS") is available to Customers of the Company's local exchange
service and provides the ability to originate direct dialed calls over switched access lines to called
locations outside of the Customer's Local Calling Area, but within the state. Calls are billed in one (l)
minute increments with an initial billing period of one (1) minute.
3.7.1 Rates
Rate per minute:$0.10
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC Nblt Global Capacity Idaho TariffNo. 1
Original Page26
SECTTON 3 - SERVTCE DESCRTPTTONS AI\D RATES, (CONT'D.)
3.8 Directory Assistance
Directory Assistance is available to Customers of GC Pivotal. A Directory Assistance charge applies
to each call to the Directory Assistance Bureau. Up to two requests may be made on each call to
Directory Assistance. The Directory Assistance charge applies to each call regardless of whether the
Directory Assistance Bureau is able to furnish the requested telephone number.
Rate Per Call: $1.25
3.8.1 Call Completion:
The charges as shown below apply for each request made to the Directory Assistance Operator
in which the operator completes the call to the desired number.
Rate Per Call: S2.50
Issued: September 23,2014
By:
Effective:
Jeremy M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal LLC Nbia Global Capacity Idaho TariffNo. I
Original Page27
SECTION 4. CONTRACTS AI\[D PROMOTIONS
4.1 Demonstration of Service
From time to time the Company may demonstrate service for potential Customers by providing free
use of its network on a limited basis for a period of time, not to exceed three (3) month.
Demonsffation of service and the t1pe, duration or quantity of service provided will be at the
Company's discretion.
4.2 Promotions
From time to time, the Carrier may provide promotional offerings to introduce a current or potential
Subscriber to a service not being used by the subscriber. These offerings may be limited to certain
dates, times or locations and may waive or reduce recurring or non-recruring charges.
Issued: September 23,2014
By:
Effective:
Jererny M. Kissel General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Original Title Page
LOCAL EXCHANGE SERVICES TARIFF
IDAHO
LOCAL EXCHANGE TELECOMMUMCATIONS SERVICES TARIFF
OF
GC Pivotal, LLC d/b/a Global Capacity
This Tariff contains the descriptions, regulations, and rates applicable to the provision of local
exchange telecommunications services provided by GC Pivotal, LLC dlbla Global Capacrty
with principal offices at I l0 Rio Robles, San Jose, CA95134 for services furnished within
the State of Idaho. This Tariff is on file with the Idaho Public Utilities Commission, and
copies maybe inspected, during normal business hours, at the Company's principal place of
business.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North IaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Preface
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
TABLE OF CONTENTS
PREFACE
Table of Contents
Check Sheet
Explanation of Symbols
Application of Tariff
SECTION 1 - DEFIMTIONS
SECTION 2 - RULES AND REGULATIONS
SECTION 3 - SERVICE AREAS
SECTION 4 - SERVICE CHARGES AND SI.JRCHARGES
SECTION 5 - LOCAL EXCHANGE SERVICE
SECTION 6 SUPPLEMENTAL SERVICES
SECTION 7 - LONG DISTANCE SERVICES
Page
I
2
4
5
lssued: September 23, 2014
Issued by:Jererny M. Kissel, General Counsel
180 North LaSalle Sffeet, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Preface
Original2
LOCAL EXCHANGE SERVICES TARIFF
CIIECK SHEET
The Title Page and pages listed below are inclusive and effective as of the date shown. Original and revised
pages as named below contain all changes from the original rate sheet that are in effect on the date shown on
each page.
SECTION PAGE
Title
Preface I
Preface 2
Preface 3
Preface 4
Preface 5
l1
l2
l3t4
15
2l22
2324
2526
27
28
29
2102tt
212213
214
215
216217
218
SECTION PAGE*219
*220
*221
+222*223
*224
+225*226
*227
'r228*229
*230+231
*232*233
*234
*235
*236
*31,r4l
*42
*43
*44
*45
*
*
,t
*
*
REVISION
Original *
Original *
Original *
Original :t
Original +
Original *
Original :r
Original *
Original *
Original :t
Original *
Original 't
Original *
Original *
Original *
Original *
Original :t
Original *
Original *
Original !t
Original +
Original *
Original !t
Original *
REVISION
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
t - indicates those pages included with this filing
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Preface
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION
5
5
5
5
5
5
6
6
6
6
6
6
6
7
PAGE
I
2
3
4
5
6
I
2
3
4
5
6
7
I
CHECK SIIEBT, CONT, D.
REVISION
Original 'r
Original +
Original 't
Original 't
Original t
Original *
Original +
Original *
Original !F
Original 't
Original *
Original *
Original *
Original *
* - indicates those pages included with this frling
Issued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Preface
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
EXPLANATION OF SYMBOLS
When changes are made in any Tariffsheet, a revised sheet will be issued canceling the Tariff sheet affected.
Changes will be ideirtified on the revised sheet(s) through the use of the following symbols:
(C) - To signify changed rate, regulation or condition.
(D) - To signiff discontinued rate, regulation or condition.
(t) - To signiff increase.
(N) - To signiffnew material, including a listing, rate, regulation, rule or condition.
(R) - To signiff reduction.
(T) - To signiff a change in the word of text, but no change in the rate, rule or condition.
(M) - Moved from another Tariff location.
Issued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Preface
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
APPLICATION OF TARIFF
This Tariffsets forth the service offerings, rates, terrns and conditions applicable to the furnishing of
intrastate end-user local exchange cornmunications services by GC Pivotal, LLC dlb/a Global
Capacity, hereinafter referred to as the Company, to Customers within the state of Idaho. Covad's
services are fumished subject to the availability of facilities and subject to the terms and conditions set
forth herein.
This Tariffis on file with the Idaho Public Utilities Commission. In addition, this Tariffis available
for review at the main offrce of GC Pivotal, LLC dlblaGlobal Capacity at 1 l0 Rio Robles, San Jose,
cA 95134.
Issued: September 23, 2074
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,Llc d/b/a Globat Capacity Idaho TariffNo. 2
Section I
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 . DEFINITIONS
For the purpose of this Tariff, the following definitions will apply:
Access Line - An arrangement from a local exchange telephone company or other common carrier, using either
dedicated or switched access, which connects a Customer's location to Carrier's location or switching center.
Advance Payment - Part or all of a payment required before the start of service.
Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to e,nable
Carrier to identiff the origin of service of the Customer so it may rate and bill the call. All authorization codes
shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the
use of any particulat atthorization code. Automatic numbering identification (AI.[) may be used as or in
connection with the authorization code.
Authorized User - A person, firm or corporation authorized by the Customer to be an end-user of the service
of the Customer.
Automatic Numbering Identification (ANI) - A tWe of signaling provided by a local exchange telephone
company which automatically identifies the local exchange line from which a call originates.
Commission - The Idaho Public Utilities Commission.
lssued: September 23, 2014
lssued by:
Effective:
Jererny M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section I
Original Page2
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS, CONT, D.
Common Carrier - An authorized company or entity providing telecommunications services to the public
Company - GC Pivotal,LLC d/b/a GlobalCapacity, the issuer of this Tariff.
Customer - The person, firm or corporation that orders service and is responsible for the payment of charges
and compliance with the terms and conditions of this Tariff.
Customer Premises - A location designated by the Customer for the purposes of connecting to the
Company's services.
Customer Terminal Equipment - Terminal equipment provided by the Customer.
Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges.
End Office - The LEC switching system office or serving wire center where Customer station loops are
terminated for purposes of interconnection to each other and/or to trunks.
End-User Premises - A location designated by the Customer for the purposes of connecting to the Company' s
services.
Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls
dialed by the Customer are automatically routed to the Company's network. Presubscribed Customers may also
route interexchange calls to the Company's network by dialing an access code supplied by the Company.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 1
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINITIONS, CONT, D.
Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association,
joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in
providing public switched communication service throughout an exchange area, and between exchange areas
within the LATA.
ICB - Individual Case Basis.
IXC or Interexchange Carrier - A long distance telecommunications services provider.
Interruption - The inability to complete calls due to equipment malfunctions or human errors. Intemrption
shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy or
other network and/or switching capability shortages. Nor shall Intemrption include the failure of any service or
facilities provided by a common carrier or other entity other than the Carrier. Any Intemrption allowance
provided within this Tariffby Carrier shall not apply where service is intemrpted by the negligence or willful
act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service because of
non-payment of bills, unlawful or improper use of the Carrier's facilities or service, or any other reason covered
by this Tariff or by applicable law.
LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment
entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any
other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff F.C.C.
No. 4, or its successor Tariff(s).
LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also
served by the Company.
Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment,
which continue for the agreed upon duration of the service.
MOU - Minutes of Use.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 1
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 1.0 - DEFINTTIONS, CONT, D.
Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used
in calculation of airline mileage.
Shared Inbound Calls - Refers to calls that are terminated via the Customer's Company-provided local
exchange line.
Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer's local
telephone lines are presubscribed by the Company to the Company's outbound service such that " I + I 0-digit
number" calls are automatically routed to the Company's or an IXC' s network. Calls to stations within the
Customer's LATA maybe placed by dialing "l0xxx" or "l0lXXXX" with I + l0-digit number."
Station - The network control signaling unit and any other equipment provided at the Customer' s premises
which enables the Customer to establish communications connections and to effect communications through
such connections.
Subscriber - The person, firm, partnership, corporation, or other entitywho orders telecommunications service
from COVAD. Service may be ordered by, or on behalf of, those who own, lease or otherwise manage the pay
telephone, PBX, or other switch vehicle from which an End User places a call utilizing the services of the
Company.
NECA - National Exchange Carriers Association.
Non-Recurring Charge (aIttRCG) - The initial charge, usually assessed on a one-time basis, to initiate and
establish service.
PIN - Personal Identification Number. See Authorization Code.
Point of Presence (APOPC) - Point of Presence
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 1
Original Page 5
LOCAL EXCHANGE SERVICES TARtr'F
SECTION 1.0 - DEFINITIONS, CONT, D.
Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the
agreed upon duration ofthe service.
Service - Any means of service offered herein or any combination thereof.
Service Order - The written or verbal request for Company services by the Customer and the Company in the
format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth
therein and pursuant to this Tariff.
Switched Access Origination/Termination - Where access between the Customer and the interexchange
carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a
LED-provided business or residential access line. The cost of switched Feature Group access is billed to the
interexchange carrier.
Terminal Equipment - Any telecommunications equipment other than the transmission or receiving
equipment installed at a Company location.
Usage Charges - Charges for minutes or messages traversing over local exchange facilities.
User or End User - A Customer, Joint lJser, or any other person authorized by a Customer to use service
provided under this Tariff.
Issued: September 23, 2014
Issued by:Jererny M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo. 2
Section 2
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RI.]LES AIID REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
The Company undertakes to furnish communications service pursuant to the terms of this
Tariff in connection with one-way and/or two-way information transmission originating from
points within the State of Idaho, and terminating within a local calling area as definedherein.
The Company is responsible under this Tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entitythat
purchases access to the Company network in order to originate or terminate its own services,
or to communicate with its own Customers.
2.1.2 Shortage of Equipment or Facilities
A. The Companyreserves the right to limit or to allocate the use of existing facilities, or
of additional facilities offered by the Company, when necessary because of lack of
facilities, or due to some other cause beyond the Company's control.
B. The furnishing of service under this Tariff is subject to the availability on a
continuing basis of all the necessary facilities and is limited to the capacity of the
Company's facilities as well as facilities the Company may obtain from other carriers
to furnish service from time to time as required at the sole discretion of the Company.
Issued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No.2
Section 2
Original Page2
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AllD REGULATTONS, CONT'D.
Undertaking of the Company, Cont'd.
2.1.3 Terms and Conditions
A.
B.
Service is provided on the basis of a minimum period of at least thirty (30) days,24-
hours per day. For the purpose of computing charges in this Tariff, a month is
considered to have thirty (30) days.
Customers may be required to entsr into written service orders which shall contain or
reference a specific description of the service ordered, the rates to be charged, the
duration of the services, and the terms and conditions in this Tariff. Customers will
also be required to execute any other documents as may be reasonably requested by
the Company.
Except as otherwise stated in the Tariff, at the expiration of the initial term specified
in each Service Order, or in any extension thereof, service shall continue on a month
to month basis at the then current rates unless terminated by either party upon notice.
Any termination shall not relieve the Customer of its obligation to pay any charges
incurred under the service order and this Tariff prior to termination. The rights and
obligations which by their nature extend beyond the termination of the term of the
service order shall survive such termination.
Service may be terminated upon written notice to the Customer if:
.l the Customer is using the service in violation of this Tariff; or
.2 the Customer is using the service in violation of the law.
This Tariff shall be interpreted and governed by the laws of the State of ldaho
without regard for its choice of laws provision.
C.
D.
E.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LL0 d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.3 Terms and Conditions, Cont'd.
F.
G.
H.
Any other Telephone Company may not interfere with the right of any person or
entity to obtain service directly from the Company. No person or entity shall be
required to make any payment, incur any penalty, monetary or otherwise, or purchase
any services in order to have the right to obtain service directly from the Company.
To the extent that either the Company or any other Telephone Company exercises
control over available cable pairs, conduit, duct space, raceways, or other facilities
needed by the other to reach a person or entity, the party exercising such control shall
make them available to the other on terms equivalent to those under which the
Company makes similar facilities under its control available to its Customers. At the
reasonable request of either party, the Company and the Other Telephone Company
shall jointly attempt to obtain from the owner of the property access for the other
party to serve a person or entity.
The Company hereby reserves its rights to establish service packages specific to a
particular Customer. These contracts may or may not be associated with volume
and/or term discounts. All service packages established bythe Companywill be filed
with the Commission prior to the furnishing of service.
Issued: September 23, 2014
Issued by:
Effective:
Jererny M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES Al\D REGULATIONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability
A. Except as otherwise stated in this section, the liability of the Company for damages
arising out of either: (1) the furnishing of its services, including but not limited to
mistakes, omissions, intemrptions, delays, or erors, orotherdefects, representations,
or use of these services or (2) the failure to furnish its service, whether caused by acts
or omission, shall be limited to the extension of allowances to the Customer for
intemrptions in service as set forth in Section 2.7.
B. Except for the extension of allowances to the Customer for intemrptions in service as
set forth in Section 2.7,the Company shall not be liable to a Customer or third party
for any direct, indirect, special, incidental, reliance, consequential, exemplary or
punitive damages, including, but not limited to, loss of revenue or profits, for any
reason whatsoever, including, but not limited to, any act or omission, failure to
perform, delay, intemrption, failure to provide any service or any failure in or
breakdown of facilities associated with the service.
The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneouslybilled or,
in the event that payment has been made and service has been discontinued, to a
refund of the amount erroneously billed.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No.2
Section 2
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
2.1
sEcTroN 2.0 - RTJLES AND REGULATIONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability, Cont'd.
.2
The Company shall be indemnified and saved harmless by the Customer from and
against all loss, liability, damage and expense, including reasonable counsel fees, due
to:
.l Any act or omission of: (a) the Customer, (b) any other entity furnishing
service, equipment or facilities for use in conjunction with services or
facilities provided by the Company; or (c) common carriers or
warehousemen, except as contracted by the Company;
Any delay or failure of performance or equipment due to causes beyond the
Company's control, including but not limited to, acts of God, fires, floods,
earthquakes, hurricanes, or other catastrophes; national emergencies,
insurrections, riots, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions taken against the
Company; unavailability, failure or malfunction of equipment or facilities
provided by the Customer or third parties; and any law, order, regulation or
other action of any governing authority or agency thereof;
Any unlawful or unauthorized use of the Company's facilities and services;
Libel, slander, invasion of privacy or infringement of patents, trade secrets,
or copyrights arising from or in connection with the material transmitted by
means of Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services;
Breach in the privacy or security of communications transmitted over the
Company's facilities;
.4
.5
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability, Cont'd.
D.Cont'd.
,6 Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities or
services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company's liability is limited as set forth
above in Section 2.1.1.A.
Defacement of or darnage to Customer premises resulting from the
furnishing of services or equipment on such premises or the installation or
removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any act or
omission of the Customer, or the construction, installation, maintenance,
presence, use or removal of the Customer's facilities or equipment
connected, or to be connected to the Company's facilities;
Any noncompletion of calls due to network busy conditions;
Any calls not actually attempted to be completed during any period that
service is unavailable;
And any other claim resulting from any act or omission of the Customer or
patron(s) of the Customer relating to the use of the Company' s services or
facilities.
,7
.8
.9
.10
.11
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original PageT
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AltD REGTILATTONS, CONT'D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability, Cont'd.
E.
F.
G.
H.
The Company does not guarantee nor make any waranty with respect to installations
provided by it for use in an explosive atmosphere.
The Company makes no warranties or representations, EXPRESS OR IMPLIED,
either in fact or by operation of law, statutory or otherwise, including warranties of
merchantability or fitness for a particular use, except those expressly set forth herein.
Failure by the Company to assert its rights pursuant to one provision of this Tariff
does not preclude the Company from asserting its rights under other provisions.
Directory Errors - In the absence of gross negligence or willful misconduct, no
liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions of listing obtainable from the directory
assistance operator, including errors in the reporting thereof, shall attach to the
Company. An allowance for errors or mistakes in or omissions ofpublished directory
listings or for errors or mistakes in or omissions of listing obtainable from the
directory assistance operator shall be at the monthly Tariffrate for each listing, or in
the case of a free or no-charge directory listing, credit shall equal two times the
monthly Tariffrate for an additional listing, for the life of the directory or the charge
period during which the error, mistake or omission occurs.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo. 2
Section 2
Original Page 8
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability, Cont'd.
I. With respect to Emergency Number 911 Service:
.l This service is offered solely as an aid in handling assistance calls in
connection with fire, police and other emergencies. The company is not
responsible for any losses, claims, demands, suits or any liability whatsoever,
whether suffered, made instituted or asserted by the Customer or by any
other party or person for any personal injury or death of any person or
persons, and for any loss, damage or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused by:
(l) mistakes, omissions, intemrptions, delays, errors or other defects in the
provision of service, or (2) installation, operation, failure to operate,
maintenance, removal, presence, condition, local or use of any equipment
and facilities furnishing this service.
.2 Neither is the Company responsible for any infringement, nor invasion ofthe
right of privacy of any person or persons, caused or claimed to have been
caused directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, occasion or use of emergency
9ll service features and the equipment associated therewith, or by any
services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the
telephone used by the party or parties accessing emergency 91 1 service, and
which arise out of the negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employees or agents of
any one of them.
lssued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 9
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.4 Limitations on Liability, Cont'd.
\ilith respect to Emergency Number 911 Service, Cont'd.
.3 When a Customer with a nonpublished telephone number, as defined herein,
places a call to the emergmcy 9l I service, the Company will release the
name and address of the calling party, where such information can be
determined, to the appropriate local governmental authority responsible for
emergency 911 service upon request of such govemmental authority. By
subscribing to service under this Tariff, the Customer acknowledges and
agrees with the release of information as described above.
J. The included Tariff language does not constitute a determination bythe Commission
that a limitation of liability imposed by the Company should be upheld in a court of
law. Acceptance for filing by the Commission recognizes that it is a court s
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
2.1.5 Notification of Service.Affecting Activities
The Company will provide the Customer reasonable notification of service-affecting activities
that may occur in normal operation of its business. Such activities may include, but are not
limited to, equipment or facilities additions, removals or reiurangements and routine
preventative maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service activities. The Company will work cooperatively with the Customer
to determine the reasonable notification requirements. With some emergency or unplanned
service-affecting conditions, such as an outage resulting from cable damage, notification to
the Customer may not be possible.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 10
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTTON 2.0 - RULES At[D REGULATTONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.6 Provision of Equipment and Facilities
A. The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not nor may the
Customer permit others to rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the Company,
except upon the written consent of the Company.
B. The Company may substitute, change or reiurange any equipment or facility at any
time and from time to time, but shall not thereby alter the technical parameters ofthe
service provided the Customer.
C. Equipment the Company provides or installs at the Customer Premises for use in
connection with the services the Company offers shall not be used for any purpose
other than that for which the equipment is provided.
D. Except as otherwise indicated, Customer provided station equipment at the
Customer's premises for use in connection with this service shall be so constructed,
maintained and operated as to work satisfactorily with the facilities of the Company.
E. The Company shall not be responsible for the installation, operation, or maintenance
of any Customer provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this Tariff, the responsibility of the
Company shall be limited to the furnishing of facilities offered under this Tariff and
to the maintenance and operation of such facilities. Subject to this responsibility, the
Company shall not be responsible for:
.1 the through transmission of signals by Customer provided equipment or for
the quality of, or defects in, such transmission; or
.2 the reception of signals by Customer-provided equipment; or
.3 network control signaling where such signaling is performed by Customer-
provided network control signaling equipment.
lssued: September 23, 2014
lssued by:Jererny M. Kissel, Gsneral Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page I I
LOCAL EXCHANGE SERVICES TARIFF
2.1
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Undertaking of the Company, Cont'd.
2.1.7 Non-Routinelnstallation
At the Customer's request, installation and/or maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges based on
cost of the actual labor, material, or other costs incurred by or charged to the Company will
apply. If installation is started during regular business hours, but, at the Customer's request,
extends beyond regular business hours into time periods including, but not limited to,
weekends, holidays, and/or night hours, additional charges may apply.
2.1.8 SpecialConstruction
Subject to the agreement of the Company and to all of the regulations contained in this Tariff,
special construction of facilities may be undertaken on a reasonable efforts basis at the request
of the Customer. Special construction is construction undertaken:
A.
B.
where facilities are not presently available, and there is no other requirement for the
facilities so constructed;
of a tlpe other than that which the Company would normally utilize in the furnishing
ofits services;
over a route other than that which the Company would normally utilize in the
fumishing of its services;
in a quantity greater than that which the Company would normally construct;
on an expedited basis;
on a temporary basis until permanent facilities are available;
involving abnormal costs; or
in advance of its normal construction.
C.
D.
E.
F.
G.
H.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.1
2.2
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo. 2
Section 2
Original Page 12
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RTILES AND REGULATTONS, CONT, D.
Undertaking of the Company, Cont'd.
2.1.9 Ownership of Facilities
Title to all facilities provided in accordance with this Tariff remains in the Company, its
partners, agents, contractors or suppliers.
Prohibited Uses
2.2.1 The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations,
licenses, consents and pennits.
2.2.2 The Company may require applicants for service who intend to use the Company's offerings
for resale and/or for shared use to file a letter with the Company confirming that their use of
the Company's offerings complies with relevant laws and the Public Utilities Commission of
Idaho' s regulations, policies, orders, and decisions.
2.2.3 The Companymayblock any signalsbeing fransmitted over its NetworkbyCustomers which
cause interference to the Company or other users. Customer shall be relieved of all obligations
to make payments for charges relating to any blocked Service and shall indemniff the
Company for any claim, judgment or liability resulting from such blockage.
2.2.4 A Customer, joint user, or authorized user may not assign, or transfer in any manner, the
service or any rights associated with the service without the written consent of the Company.
The Company will permit a Customer to transfer its existing service to another entity if the
existing Customer has paid all charges owed to the Company for regulated communications
services. Such a transfer will be treated as a disconnection of existing service and installation
of new service, and non-recurring installation charges as stated in this Tariff will apply.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 13
LOCAL EXCHANGE SERVICES TARIFF
2.3
sEcrroN 2.0 - RULES AND REGULATTONS, CONT, D.
Obligations of the Customer
2.3.1 General
The Customer shall be responsible for:
B.
A. the payment of all applicable charges pursuant to this Tariff;
damage to or loss of the Company's facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fire or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;
providing at no charge, as specified from time to time by the Company, any needed
equipment, space and power to operate Company facilities and equipment installed
on the premises of the Customer, and the level of heating and air conditioning
necessary to maintain the proper operating environment on such premises;
obtaining, maintaining, and otherwise having full responsibility for all rights-of-way
and conduit necessary for installation of fiber optic cable and associated equipment
used to provide Communications Services to the Customer from the cable building
entrance or property line to the location of the equipment space described above in
Section 2.3.1 .C. Any and all costs associated with the obtaining and maintaining the
rights-of-way described herein, including the costs of altering the structure to permit
installation of the Company provided facilities, shall be borne entirely by, or may be
charged bythe Company, to the Customer. The Company mayrequire the Customer
to demonstrate its compliance with this section prior to accepting an order for service.
C.
D.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 14
LOCAL EXCHANGE SERVICES TARIFF
2.3
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
Obligations of the Customer, Cont'd.
2.3.1 General, Cont'd.
E. providing a safe place to work and complying with all laws and regulations regarding
the working conditions on the premises at which Company employees and agents
shall be installing or maintaining the Company's facilities and equipment. The
Customer maybe required to install and maintain Company facilities and equipment
within a hazardous area if, in the Company's opinion, injury or damage to the
Company employees or property might result from installation or maintenance bythe
Company. The Customer shall be responsible for identi$ing, monitoring, removing
and disposing of any hazardous material (e.g., friable asbestos) prior to any
construction or installation work;
F. complying with all laws and regulations applicable to, and obtaining all consents,
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer premises or the rights-of-way for
which Customer is responsible under Section 2.3.1.D; and granting or obtaining
permission for Company agents or employees to enter the premises of the Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment of the
Company;
G. not creating or allowing to be placed any liens or other encumbrances on the
Company's equipment or facilities; and
H. making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer. No allowance
will be made for the period during which service is interrupted for such purposes.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
2.3
GC Pivotal,Llc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 15
LOCAL EXCHANGE SERVICES TARIFF
sEcrroN 2.0 - RULES AND REGULATTONS, CONT, D.
Obligations of the Customer, Cont'd.
2.3.2 Liabitity of the Customer
A. The Customer will be liable for damages to the facilities of the Company and for all
incidsntal and conseque'ntial damages caused by the negligent or intentional acts or
omissions of the Customer, its officers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company's negligence or
intentional misconduct.
To the extent caused by any negligent or intentional act of the Customer as described
in (A), preceding, the Customer shall indemniff, defend and hold harmless the
Company from and against all claims, actions, damages, liabilities, costs and
expenses, including reasonable attomeys' fees, for (1) any loss, destruction or damage
to property of any third party, and (2) any liability incurred by the Company to any
third party pursuant to this or any other Tariff of the Company, or otherwise, for any
intemrption of, interference to, or other defect in any service provided by the
Company to such third party.
The Customer shall not assert any claim against any other Customer or user of the
Company's services for damages resulting in whole or in part from or arising in
connection with the furnishing of service under this Tariff including but not limited
to mistakes, omissions, intemrptions, delays, errors or other defects or
misrepresentations, whether or not such other Customer or user contributed in any
way to the occurrence of the damages, unless such damages were caused solely by
the negligent or intentional act or omission of the other Customer or user and not by
any act or omission of the Company. Nothing in this Tariff is intended either to limit
or to expand Customer's right to assert any claims against third parties for damages of
any nature other than those described in the preceding sentence.
B.
C.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 16
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
Customer Equipment and Channels
2.4.1 General
A user may transmit or receive information or signals via the facilities of the Company. The
Company's services are designed primarily for the transmission of voice-grade telephonic
signals, except as otherwise stated in this Tariff. A user may transmit any form of signal that
is compatible with the Company's equipment, but the Company does not guarantee that its
services will be suitable for purposes other than voice-grade telephonic communication except
as specifically stated in this Tariff.
2.4.2 StationEquipment
Terminal equipment on the user's premises and the electric powff consumedbysuch
equipment shall be provided by and maintained at the expense ofthe user. The user is
responsible for the provision of wiring or cable to connect its terminal equipment to
the Company MPOP.
The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment
and facilities. The magnitude and character of the voltages and currents impressed on
Company-provided equipment and wiring by the connection, operation, or
maintenance of such equipment and wiring shall be such as not to cause damage to
the Company-provided equipment and wiring or injury to the Company's employees
or to other persons. Any additional protective equipment required to prevent such
damage or injury shall be provided by the Company at the Customer's expense,
subject to prior Customer approval of the equipment expense.
B.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 17
LOCAL EXCHANGE SERVICES TARIFF
sEcrroN 2.0 - RULES AND REGTILATIONS, CONT, D.
Customer Equipment and Channels, Cont'd.
2.4.3 Interconnection of Facilities
B.
Local Traffic Exchange provides the ability for another local exchange provider to
terminate local traffic on the Company's network. In order to qualiff for Local
Traffic Exchange the call must: (a) be originated by an end user of a company that is
authorized by the Public Utilities Commission of Idaho to provide local exchange
service; (b) originate and terminate within a local calling area of the Company.
Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing Communications
Services and the channels, facilities, or equipment of others shall be provided at the
Customer's expense.
Communications Services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms
and conditions of the Tariffs of the other communications carriers which are
applicable to such connections.
Facilities fumished under this Tariff may be connected to Customer provided
terminal equipment in accordance with the provisions ofthis Tariff. All such terminal
equipment shall be registered by the Federal Communications Commission pursuant
to Part 68 of Title 47, Code of Federal Regulations; and all user-provided wiring
shall be installed and maintained in compliance with those regulations.
C.
D.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
2.4
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo. 2
Section 2
Original Page 18
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT'D.
Customer Equipment and Channels, Cont'd.
2.4.4 Inspections
A. Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirernents set forth in Section 2.4.2.8 of this
Tariff for the installation, operation, and maintenance of Customer-provided
facilities, equipment, and wiring in the connection of Customer-provided facilities
and equipment to Company-owned facilities and equipment.
B. If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect its
facilities, equipment, and personnel. The Company will notiff the Customer
promptly if there is any need for further corrective action. Within ten days of
receiving this notice, the Customer must take this corrective action and notify the
Company of the action taken. If the Customer fails to do this, the Company may take
whatever additional action is deemed necessary, including the suspension of service,
to protect its facilities, equipment and personnel from harm.
C. If harm to the Company' s network, personnel or services is imminent, the Company
reserves the right to shut down Customer' s service immediately, with no priornotice
required.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page 19
LOCAL EXCHANGE SERVICES TARIFF
2.5
SECTTON 2.0 - RULES AND REGULATIONS, CONT, D.
Customer Deposits and Advance Payments
2.5.1 Advance Payments
To safeguard its interests, the Company may require a Customer to make an advance payment
before services and facilities are furnished. The advance payment will not exceed an amount
equal to the non-recurring charge(s) and one month's charges for the service or facility. The
advance payment will be credited to the Customer's initial bill.
2.5.2 Deposits
The Company does not require deposits from Customers.
lssued: Septernber 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 20
LOCAL EXCHANGE SERVICES TARIFF
2.6
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
Payment Arrangements, Cont' d.
2.6.1 Payment for Service
A.General
The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer and to all Authorized Users by the
Customer, regardless of whether those services are used by the Customer itself or are
resold to or shared with other persons.
The Customer is responsible for payment of any sales, use, gross receipts, excise,
access or other local, state, federal and 9l I taxes, charges or surcharges (however
designated) (excluding taxes on Company's net income) imposed on or based upon
the provision, sale or use of Network Services.
The security of the Customer' s PIN is the responsibility of the Customer. All calls
placed using a PIN shall be billed to and shall be the obligation of the Customer. The
Customer shall not be responsible for charges in connection with the unauthorized
use of PINs arising after the Customer notifies the Company of the loss, theft, or
other breach of security of such PINs.
Customers will only be charged once, on either an interstate or intrastate basis, for
any nonrecurring or usage based charges.
Taxes, Fees and Surcharges
The Company reserves the right to bill any and all applicable taxes, fees and
surcharges in addition to normal rates and charges for services provided to the
Customer, where permitted by law. Taxes and fees include, but are not limited to:
Federal Excise Tax, State Sales Tax, Municipal Tax, Gross Receipts Tax, Idaho
Telecommunications Service Assistance Program, and Universal Service. Unless
otherwise specified in this Tariff, such taxes, fees and surcharges are in addition to
rates as quoted in this Tariffand will be itemized separately on Customer invoices.
B.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page2l
LOCAL EXCHANCE SERVICES TARIFF
2.6
SECTION 2.0 - RULES AND REGULATTONS, CONT'D.
Payment Arrangements, Cont' d.
2.6.2 Billing and Collection of Charges
The Customer is responsible for payment of all charges incurred by the Customer or other
Authorized Users for services and facilities furnished to the Customer by the Company.
A. Nonrecurring charges are due and payable within thirty (30) days after the invoice
date, unless otherwise agreed to in advance.
B. The Company shall present invoices for recurring charges monthlyto the Customer,
in advance of the month in which service is provided, and Recurring Charges shall be
due and payable within thirty (30) days after the invoice date. When billing is based
on customer usage, charges will be billed monthly for the preceding billing periods.
C. When service does not begin on the first day of the month, or end on the last day of
the month, the charge for the fraction of the month in which service was furnished
will be calculated on a pro rata basis. For this purpose, every month is considered to
have thirty (30) days.
lssued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original PageZ2
LOCAL EXCHANGE SERVICES TARIFF
2.6
SECTION 2.0 - RIILES AND REGULATIONS, CONT, D.
Payment Arrangements, Cont' d.
2.6.2 Billing and Collection of Charges, Cont'd.
D. Billing of the Customer by the Company will begin on the Service Commencement
Date, which is the first day following the date on which the Company notifies the
Customer that the service or facility is available for use, except that the Service
Commencement Date maybe postponed by mutual agreement of the parties, or if the
service or facility does not conform to standards set forth in this Tariffor the Service
Order. Billing accrues through and includes the day that the service, circuit,
arrangement or component is discontinued.
E. Late Payment Fees - The Company does not bill Customers late payment penalties.
F. The Customer will be assessed a charge oftwentydollars ($25.00) for each check or
other payment type submitted by the Customer to the Company that a bank or other
financial institution refuses to honor.
G. If service is disconnected by the Company in accordance with Section 2.7 following
and later restored, restoration of service will be subject to all applicable installation
charges.
Issued: September 23, 2014
Issued by:Jeremy M, Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page23
LOCAL EXCHANGE SERVICES TARIFF
2.6
sEcrIoN 2.0 - RULES AI\D REGULATTONS, CONT, D.
Payment Arrangements, Cont' d.
2.6.3 Disputed Bills
A. In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Company may require the Customer to pay the
undisputed portion of the bill to avoid discontinuance of service for non-payment.
The Customer must submit a documented claim for the disputed amount. The
Customer will submit all documentation as may reasonably be required to support the
claim. All claims must be submitted to the Company within a reasonable period of
time after receipt of billing for those services and in accordance with Idaho law. Ifthe
Customer does not submit a claim as stated above, the Customer waives all rights to
filing a claim thereafter.
B. Unless disputed the invoice shall be deemed to be correct and payable in full bythe
Customer. If the Customer is unable to resolve any dispute with the Company, then
the Customer may file a complaint with the ldaho Public Utilities Commission, 472
WestWashington, P.O. Box 83720, Boise [D 83720-0074;208-334-0300 or 1-800-
432-0369.
If the dispute is resolved in favor of the Customer and the Customer has withheld the
disputed amount, no interest, credits or penalties will apply.
Issued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
2.7
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page24
LOCAL EXCHANGE SERVICES TARTFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
Discontinuance of Service
2.7.1 Service may be disconnected after seven (7) days written notice for any of the following
reasons:
A. The Customer did not payundisputed delinquent bills for local exchange services or
paid a delinquent bill for local exchange services with any dishonored check.
B. The Customer failed to make a security deposit or obtain a guarantee when one is
required.
C. The Customer failed to abide by the terms of a payment arrangement.
D. The Customer misrepresented the Customer' s identity for the purpose of obtaining
telephone service.
E. The Company determines as prescribed by relevant state or other applicable
standards that the Customer is willfully wasting or interfering with service through
improper equipment or otherwise.
F. The Customer is using service(s) for which the Customer did not apply.
2.7 .2 At least 24 hours before actual termination, the Company will attempt to contact the Customer
affected to apprize the Customer of the proposed termination action and steps to take to avoid
or delay termination. Service will not be terminated in the event that a formal or informal
complaint concerning termination is filed with the Commission.
Issued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
2.7
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page25
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
Discontinuance of Service
2.7.3 Service maybe disconnected without notice and without incuning any liability for any ofthe
following reasons:
A. A condition immediately dangerous or hazardous to life, physical safety or property
exists, or it is necessary to prevent a violation of federal, state or local safety or health
codes.
The company is ordered to terminate service by any court, the Commission, or any
other duly authorized public authority.
In the event of fraudulent use of the Company's network, where the service(s) was
(were) obtained, diverted or used without the authorization or knowledge of the
Company, the Company will discontinue service without notice and/or seek legal
recourse to recover all costs involved in enforcement of this provision.
The Company has tried diligently to meet the notice requirements but has been
unsuccessful in its attempt to contact the Customer affected.
The Customer has misrepresented the Customer' s identiff for purposes of obtaining
telephone service and has no or an inadequate security deposit on file with the
Company and has an outstanding bill exceeding $100.
Upon the Customer's insolvency, assignment for the benefit of creditors, filing for
bankruptcy or reorganization, or failing to discharge an involuntary petition within
the time permitted by law.
Upon the Company's discontinuance of service to the Customer under Section 2.7.1
or 2.7.2., the Company, in addition to all other remedies that may be available to the
Company at law or in equity or under any other provision of this Tariff, may declare
all future monthly and other charges that would have been payable by the Customer
during the remainder of the term for which such services would have otherwise been
provided to the Customer to be immediately due and payable (discounted to present
value at six percent).
B.
C.
D.
E.
F.
G.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page26
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RTILES AI\D REGULATIONS, CONT, D.
2.8 Cancellation of Application for Service
2.8.1 Applications for service cannot be canceled without the Company's agreement. Where the
Company permits a Customer to cancel an application for service prior to the start of service
or prior to any special construction, no charges will be imposed except for those specified
below.
2.8.2 Where, prior to cancellation by the Customer, the Company incurs any expenses in installing
the service or in preparing to install the service that it otherwise would not have incurred, a
charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no
case shall this charge exceed the sum of the charge for the minimum period of services
ordered, including installation charges, and all charges others levy against the Company that
would have been chargeable to the Customer had service commenced (all discounted to
present value at six percent).
Where the Company incurs any expense in connection with special construction, or where
special arrangements of facilities or equipment have begun, before the Company receives a
cancellation notice, a charge equal to the costs incurred by the Company, less net salvage,
applies. In such cases, the charge will be based on such elements as the cost of the equipment,
facilities, and material, the cost of installation, engineering, labor, and supervision, general
and administrative expense, other disbursements, depreciation, maintenance, taxes, provision
for return on investment, and any other costs associated with the special construction or
arrangements.
The special charges described in 2.8.1 through 2.8.3 will be calculated and applied on a case-
by-case basis.
2.8.3
2.8.4
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/bia Global Capacity Idaho Tariff No. 2
Section 2
Original Page27
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
2.9 Changes in Service Requested
If the Customer makes or requests material changes in circuit engineering, equipment specifications,
service parameters, premises locations, or otherwise materially modifies any provision of the
application for service, the Customer's installation fee shall be adjusted accordingly.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 28
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
2.10 Allowances for Interruptions in Service
Intemrptions in service that are not due to the negligence of, or noncompliance with the provisions of
this Tariff by, the Customer or the operation or malfunction of the facilities, power or equipment
provided by the Customer, will be credited to the Customer as set forth n 2.6.1 for the part of the
service that the intemrption affects.
2.10.1 General
Service Outage
A credit allowance will be given when service is intemrpted, except as specified
below. A service is intemrpted when it becomes inoperative to the Customer, e.g., the
Customer is unable to transmit or receive, because of a cross-talk, static or other
transmission problem, the Company will respond to a Customer' s report of such a
"service outageG in accordance with IDAPA 31.41.01 Rule 503. Customer's bills
will be appropriately and automatically credited pursuant to the terms of Rule 503.
Receipt and Recording of Reports
The Company will provide for the receipt of Customer trouble reports at all hours
and make a full and prompt investigation of and response to all reports. The
Company will maintain an accurate record of trouble reports made by its Customers.
This record will include accurate identification of the Customer or service affected,
the time, date and nature of the report, the action taken to clear the trouble or satisff
the Customer, and the date and time of trouble clearance or other disposition. This
record will be available to the Commission or its authorized representatives upon
request at ar,y time within two (2) years of the date of the record.
Repair Commitments
Commitments to the Customer for repair service will be set in accordance with Rule
503. The Company will make every reasonable attempt to fulfill repair commitments
to its Customers. Customers will be timely notified of unavoidable changes. Failure
to meet a repair commitment does not relieve the Company of the credited provisions
in Rule 503.01, unless the Customer fails to keep an appointment the Customer
agreed to when the original commitment was made
A.
B.
C.
lssued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 2
Original Page29
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 2.0 - RTILES AI\D REGULATIONS, CONT, D.
2.10 Allowances for Interruptions in Service, (Cont'd.)
2.10.1 General, (Cont'd.)
D. Restoration of Service
When the Company providing local exchange is informed by a Customer of a local
exchange service outage, the Company will:
restore service within sixteen (16) hours after the report of the outage if the
Customer notifies the Company that the service outage creates an emergency
for the Customer, or
restore service within twenty-four (24) hours after the report of the outage if
no emergexrcy exists, except that outages reported between noon on Saturday
and 6:00 p.m. on the following Sunday must be restored within forty-eight
(48) hours or by 6:00 p.m. on the following Monday, which ever is sooner. If
the Company does not restore service within the times required by this
subsection, the Company will credit the Customer' s account for an amount
equal to the monthlyrate for one (l) month of basic local exchange service.
.t
.2
Issued: September 23, 2014
lssued by:Jererny M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLO dibla Global Capacity Idaho Tariff No. 2
Section 2
Original Page 30
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
2.10 Allowances for Interruptions in Service, (Contrd.)
2.10.1 General, (Cont' d.)
E.Extenuating Circumstances
Following disruption of local exchange service caused by natural disaster or other
causes not within the Company' s control and affecting large groups of Customers, or
in conditions where the personal safety on an employee would be jeopardized, the
Company is not required to provide the credit referred to in Subsection 503.01 as
long as it uses reasonable judgment and diligence to restore service, giving due
regard for the needs of various Customers and the requirements of the
telecommunications service priority (TSP) program ordered in FCC Docket 88-341.
When a Customer causes the Customer's own service outage or does not make a
reasonable effort to iurange a repair visit within the service restoration deadline, or
when the Company determines that the outage is attributable to the Customer' s own
equipment or inside wire, the Company is not required to provide to that Customer
the credit referred to in Subsection 503.01.
Compliance Standard
Each month at least ninety percent (90%) of out-of-service trouble reports will be
cleared in accordance with Subsection 503.0 I and 503.02. The Company will keep a
monthly service record as described in Subsection 502.01 and will notify the
Commission whenever the record indicates the ninety percent (90%) level has not
been met for a period of three (3) consecutive months.
F.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Sffeet, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 3l
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AftD REGULATIONS, CONT, D.
2.ll Cancellationof Service/TerminationLiability
If a Customer cancels a Service Order or terminates services before the completion ofthe term for any
reason whatsoever other than a service interruption (as defined in Section 2. l0.l above), the Customer
agrees to pay to the Company termination liability charges, as defined below. These charges shall
become due as of the effective date of the cancellation or termination and be payable within the
period, set forth in Section 2.6.2.
2.ll^.l Termination Liability
The Customer's termination liability for cancellation of service shall be equal to:
A. all unpaid Non-Recurring charges reasonablyexpended bythe Companyto establish
service to the Customer; plus
B. any disconnection, early cancellation or termination charges reasonably incuned and
paid to third parties by the Company on behalf of the Customer; plus
C. all Recuning Charges specified in the applicable ServiceOrderTariffforthebalance
of the then current term discounted at the prime rate announced in the Wall Street
Journal on the third business day following the date of cancellation;
D. minus a reasonable allowance for costs avoided by the Company as a direct result of
the Customer's cancellation.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Sfeet, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 32
LOCAL EXCHANGE SERVICES TARTFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
2.12 Cancellation of Service by Customer
Customers may cancel service verbally or in writing. The company shall hold the Customer
responsible for payment of all charges, including fixed fees, surcharges, etc., which accrue up to the
cancellation date. Customers that cancel the primary local exchange line will have the entire Account
disconnected, including any secondary line and all associated features. In the event the Customer
executes a term commitment agreement with the Company, the Customer must cancel service and
terminate the agreement in accordance with the agreement terms.
2.13 Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in connection with
the services and facilities provided by the Company without the written consent of the other party,
except that the Company may assign its rights and duties:
2.13.1 to any subsidiary, parent company or affiliate of the Company; or
2.13.2 pursuant to any sale or transfer of substantially all the assets of the Company; or
2.13.3 pursuant to any financing, merger or reorganization of the Company.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo. 2
Section 2
Original Page 33
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATIONS, CONT, D.
2.14 Customer Liability for Unauthorized Use of the Network
Unauthorized use of the network occurs when a person or entity that does not have actual, apparent, or
implied authority to use the network, obtains the Company's services provided under this Tariff.
2.14.1 Customer Liability for Fraud and Unauthorized Use of the Network
The Customer is liable for the unauthorized use of the network obtained through the
fraudulent use of a Company calling card, if such a card is offered by the Company,
or an accepted credit card, provided that the unauthorized use occurs before the
Company has been notified.
A Company calling card is a telephone calling card issued by the Company at the
Customer's request, which enables the Customer or user(s) authorized by the
Customer to place calls over the Network and to have the charges for such calls billed
to the Customer's account.
An accepted credit card is any credit card that a cardholder has requested or applied
for and received, or has signed, used, or authorized another person to use to obtain
credit. Any credit card issued as a renewal or substitute in accordance with this
paragraph is an accepted credit card when received by the cardholder.
The Customer must give the Company written or oral notice that an unauthorized use
of a Company calling card or an accepted credit card has occurred or may occur as a
result of loss, and/or theft.
The Customer is responsible for payment of all charges for calling card services
furnished to the Customer or to users authorized by the Customer to use service
provided under this Tariff, unless due to the negligence of the Company. This
responsibility is not changed due to any use, misuse, or abuse of the Customer's
service or Customer-provided equipment by third parties, the Customer's employees,
or the public.
The liability of the Customer for unauthorized use of the Network by credit card
fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money,
property, labor, or services obtained by the unauthorized user before notification to
the Company.
A.
B.
c.
D.
lssued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page34
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RTILES AI\D REGULATIONS, CONT'D.
2.15 Use of Customer's Service by Others
2.15.1 Joint Use Arrangements
Joint use arrangements will be permitted for all services provided under this Tariff. From each
joint use .urangement, one member will be designated as the Customer responsible for the
manner in which the joint use of the service will be allocated. The Company will accept
orders to start, reilrange, relocate, or discontinue service only from the Customer. Without
affecting the Customer's ultimate responsibility for payment of all charges for the service,
each joint user shall be responsible for the payrnent of the charges billed to it.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 35
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 2.0 - RULES AND REGULATIONS, CONT, D.
2.16 Notices and Communications
2.16.2 The Customer shall designate on the service order an address to which the Company shall
mail or deliver all notices and other communications, except that Customer may also
designate a separate address to which the Company's bills for service shall be mailed.
2.16.3 The Company shall designate on the service order an address to which the Customer shall
mail or deliver all notices and other communications, except that Companymaydesignate a
separate address on each bill for service to which the Customer shall mail payment on that
bill.
2.16.4 Except as otherwise stated in this TarifI, all notices or other communications required to be
given pursuant to this Tariff will be in writing. Notices and other communications of either
party, and all bills mailed by the Company, shall be presumed to have been delivered to the
other party on the third business day following placernent of the notice, communication or bill
with the U.S. Mail or a private delivery service, prepaid and properly addressed, or when
actually received or refused by the addressee, whichever occurs first.
2.16.5 The Company or the Customer shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, Gsneral Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 2
Original Page 36
LOCAL EXCHANGE SERVICES TARIFF
SECTION 2.0 - RULES AND REGULATTONS, CONT, D.
2.17 Universal Emergency Telephone Number Service (911)
Universal Emergency Telephone Number Service (91 I Service) is an arrangernexrt ofCompany cenffal
offrce and trunking facilities whereby any telephone user who dials the numbers 911 will reach the
emergency report center for the telephone from which the number is dialed or will be routed to an
operator if all lines to an emergency report center are busy. If no emergency report center Customer
exists for a central office entity, a telephone user who dials the number 911 will be routed to an
operator. No call-specific charges apply to 9l I calls.
Issued: September 23,2014
Issued by:Jeremy M. Kissel, General Counsel
180 North IaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No.2
Section 3
Original Page I
LOCAL EXCHANGE SERVICES TARTFF
SECTION 3.0. SERVICE AREAS
3.1 Exchange Service Areas
Local exchange services are provided, subject to availability of facilities and equipment, in areas
currently served by the following Incumbent LECs:
l) Qwest.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Sfreet, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 4
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
SECTION 4.0 - SERVICE CHARGES AIID SURCHARGES
4.1 Service Order and Change Charges
4.1.1 General
Non-recurring charges apply to processing Service Orders for new service and for changes in
service.
Primar.v Line Connection Charge: Applies to requests for initial connection or establishment
of telephone service with the Company.
Secondary Line Connection Charge: Applies to installation of a second or additional access
line.
Moves: Applies to Customer request for a move or change in the physical location of the
access line.
Transfer of Service: Applies to Customer request for a change in the service location.
Telephone Number Change: Applies to Customer request for a change of the Customer
telephone number.
Service Order Changes/Adds: Applies to Customer requests for changes in service or
additional to services, not including the addition of calling features.
Calling Feature Adds: Applies to Customer requests for addition of calling features.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,Ll',0 d/b/a Global Capacity Idaho TariffNo. 2
Section 4
Original Page2
LOCAL EXCHANGE SERVICES TARIFF
4.1
SECTTON 4.0 - SERVICE CHARGES AND SURCITARGES, CONT'D.
Service Order and Change Charges, Cont'd.
4.1.2 Rates
Line Connection Charge
Primary Line
Secondary Line
Moves, per line
Transfer of Service, per order
Telephone Number Change
Service Order Changes/Adds
Call Feature Adds, per feature
Residence
$45.00
$45.00
$25.00
sls.00
sls.00
s1s.00
$s.00
Business
s7s.00
$75.00
$4s.00
s45.00
$25.00
$2s.00
$10.00
Issued: September 23,2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
4.2
GC Pivotal, LLC d/b/a GIobaI Capacity Idaho TariffNo.2
Section 4
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'D.
Restoral Charge
A restoration charge applies to the restoration of suspended service and facilities because of
nonpayment of bills and is payable at the time that the restoration of the suspe,nded service and
facilities is arranged. The restoration charge does not apply when, after disconnection of service,
service is later re-installed.
Residence Business
Restoration after temporary denial, but prior to completion of
order to discontinue service sls.00 s25.00
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 4
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 4.0 - SERYTCE CHARGES AND SI,RCHARGES, CONT'D.
Temporary Suspension of Service
Upon the request of the Customer and where equipment ilrangements permit, service may be
temporarily suspended for a period not to exceed nine months. Suspension of service and restoral may
begin or terminate on any day of the month provided notice is given sufficiently in advance for
iurangements to be made. Service will be disconnected to the extent necessary to assure than no
inward or outward service will be available during the period of suspension. The monthly rate for
service during the period of the temporary suspension is dependent upon the service plan to which the
Customer is subscribed.
4.3
Nonrecurring Charge
Residence
$10.00
Business
$2s.00
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
4.4
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 4
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 4.0 - SERYICE CHARGES AND SURCHARGES, CONT'D.
Public Telephone Surcharge
In order to recover the Company' s expenses to comply with the FCC' s pay telephone compensation
plan effective on October 7 , 1997 (FCC 97 -371), an undiscountable per call charge is applicable to all
intrastate calls that originate from any pay telephone used to access Company provided services. This
surcharge, which is in addition to standard Tariffed usage charges and any applicable service charges
and surcharges associated with service, applies for the use of the instrument used to access Company
provided service and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies,
independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to
the initial completed call and any reoriginated call (e.g., using the A#G symbol). The Public Pay
Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays
for service by inserting coins during the progress of the call.
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be
billed on a subsequent invoice after the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
Rate Per Call:$0.s0
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
5.1
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo. 2
Section 5
Original Page 1
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 _ LOCAL EXCHAIIGE SERVICE
General
5.1.1 Call Timing for Usage Sensitive Services
Where charges for a service are specified based on the duration of use, such as the duration of
a telephone call, the following rules apply:
5.1.1 Calls are measured in durational increments ideirtified for each service. All calls
which are fractions of a measurement increment are rounded-up to the next whole
unit.
5.1.2 Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided bythe terminating local carrier and any intermediate carrier(s).
5.1.3 Timing terminates on all calls when the calling party hangs up or the Company's
network receives an off-hook signal from the terminating carrier.
5.1.4 Calls originating in one time period and terminating in another will be billed in
proportion to the rates in effect during different segments of the call.
5.1.5 All times refer to local time.
lssued: September 23, 2014
Issued by:
Effective:
Jeremy M. Kissel, General Counsel
180 Norlh LaSalle Street, Suite 2430
Chicago, IL 60601
GC PivotaI,LLC d/b/a Global Capacity Idaho TariffNo.2
Section 5
Original Page2
LOCAL EXCHANGE SERVICES TARIFF
5.1
sEcTroN 5.0 - LocAL EXCHANGE SERVICE, CONT'D.
General, Contrd.
5.1.2 Calculation of Distance
The Company does not rate calls based on mileage or distance.
5.1.3 Rate Periods for Time of Day Sensitive Services
The Company does not rate calls based on time of day.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
5.2
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo. 2
Section 5
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE' CONT'D.
Integrated Voice Services I
Integrated Voice Services 1 provides four (4) telephone lines and includes the following features at no
additional charge: Call Forwarding, Call Waiting, Block Call Waiting, 3-Way Calling, Block Caller
ID, Caller ID with Number, Caller ID with Name, Block 900, Block 976, and 1 line hunting group.
Integrated Voice Services 1 also includes, at no additional charge, unlimited local calling and an
allowance of 1,500 minutes of use for combined intraLATA toll and intrastate and interstate
interLATA toll usage, and one directory listing per service location. Any unused portion of the usage
allowances will not carry forward to the following month. For toll usage beyond the 1,500 minute
allowance, Customers can choose GC Pivotallong distance calling plans described in Section 7.3 of
this Tariff. Absent the Customer's election of such a plan, Customer interLATA and intraLATA
intrastate toll calls are billed in accordance with Section 7.2 of this Tariff.
Customers seeking to purchase Integrated Voice Services I must also purchase GC PivotalDSl
services on the same line and in accordance with Covad's terms and conditions for data services.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity ldaho TariffNo.2
Section 5
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
sEcrIoN 5.0 - LocAL EXCHANGE SERVICE, CONT'D.
5.2 Integrated Voice Services 1, (Cont'd.)
5.2.1 Rates
Non-Recurring Charges
Customers with existing GC PivotalDSl who are adding GC PivotallntegratedVoice Services
shall be charged a $199.00 Non-Recurring Installation Charge.
Customers ordering new GC Pivotallntegrated Voice Services shall be charged a $275.00
Non-Recurring Installation Charge.
Integrated Voice Services I Monthly Rates
One-year term:
Two-year term:
s200.00
$190.00
lssued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
s.3
GC Pivotal, LLC d/b/a Global Capacity Idaho Tariff No. 2
Section 5
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVTCE, CONT'D.
Integrated Voice Services 2
Integrated Voice Services 2 provides eight (8) telephone lines and includes the following features at
no additional charge: Call Forwarding, Call Waiting, Block Call Waiting, 3-Way Calling, Block Caller
lD, Caller ID with Number, Caller ID with Name, Block 900, Block 976, and 1 line hunting goup.
Integrated Voice Services 2 also includes, at no additional charge, unlimited local calling, allowances
(as described below and in Section 7 of this Tariff) for combined intraLATA toll and intrastate and
interstate interLATA toll, and one directory listing per service location. Any unused portion of the
usage allowances will not carry forward to the following month.
Integrated Voice Services 2 also includes, at no additional charge, unlimited local calling and an
allowance of 3,000 minutes of use for combined intraLATA toll and intrastate and interstate
interLATA toll usage, and one directory listing per service location. Any unused portion of the usage
allowances will not carry forward to the following month. For toll usage beyond the 3,000 minute
allowance, Customers can choose GC Pivotallong distance calling plans described in Section 7.3 of
this Tariff. Absent the Customer's election of such a plan, Customer interLATA and intraLATA toll
calls are billed in accordance with Section 7.2 of this Tariff.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 5
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'D.
5.3 Integrated Voice Services 2, (Cont'd)
5.3.1 Rates
Customers seeking to purchase Integrated Voices Services 2 must also purchase GC
PivotalDSl services on the same line and in accordance with Covad's terms and conditions
for data services.
Non-Recurring Charges
Customers with existing GC Pivotal DSL who are adding GC Pivotal lntegrated Voice
Services shall be charged a $199.00 Non-Recurring Installation Charge.
Customers ordering new GC Pivotal Integrated Voice Services shall be charged a $275.00
Non-Recurring Installation Charge.
Integrated Voice Services 2 Monthly Rates
One-year term:
Two-year term:
$400.00
$380.00
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLC d/b/a Global Capacity Idaho Tariff No.2
Section 6
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
6.1
SECTION 6.0 - SUPPLEMENTAL SERVICES
Directory Assistance Services
6.1.1 Local Directory Assistance
A. General
A Customer may obtain assistance, for a charge, in determining a telephone number
by dialing Directory Assistance Service. A Customer can also receive assistance by
writing the Company with a list of names and addresses for which telephone numbers
are desired.
B. Regulations
There are no call allowances for Directory Assistance Services. A Directory
Assistance Charge applies for each call to Directory Assistance for telephone
number(s), area code(s), and/or general information requested from the Directory
Assistance operator except as follows:
a) Calls from coin telephones, including COCOTS (Customer Owned Coin
Operated Telephone Sets).
b) Requests in which the Directory Assistance operator provides an incorrect
number. The Customer must inform the Company of the error in order to
receive credit.
Customer experiences poor transmission or is cut-offduring the call.
Customers will be provided with a maximum of two (2) telephone numbers
for each call to Directory Assistance.
Rates
Per Call to Directory Assistance:$1.2s
c)
d)
C.
lssued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal, LLC illblt Global Capacity Idaho TariffNo.2
Section 6
Original Page2
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'D.
6.1 Directory Assistance Services, Contfd.
6.1.2 Local Call Completion
The charges as shown below apply for each request made to the DirectoryAssistance Operator
in which the operator completes the call to the desired number. Call Completion is only
available where facilities permit.
Local, Per Call: $0.35
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho Tariff No. 2
Section 6
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
6.1
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'D.
Directory Assistance Services, Contrd.
6.1.3 NationwideDirectory Assistance
Nationwide Directory Assistance is a service whereby Customers may request assistance in
determining listing information on a nationwide basis. Requests for local or intraLATA
listings are billed under the basic Directory Assistance charges as described in this Section.
The regulations and rates set forth below apply to all calls from Customers who request
assistance in determining telephone number information of subscribers who are located
outside their LATA.
The Customer will be charged for each call. Customer may request up to two listings per call.
The nationwide listing rate applies per call whether or not a number is provided; this includes
requests for numbers which are non-published or nonJisted.
There are no billing exemptions or allowances for Nationwide Directory Assistance.
Local, Per Call:s0.95
lssued: September 23,2014
lssued by:Jeremy M. Kissel, Ge'neral Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity Idaho TariffNo. 2
Section 6
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 _ SUPPLEMENTAL SERVICES, CONT'D.
Local Operator Service
Local calls may be completed or billed with the live or mechanical assistance by the Company's
operator center. Calls may be billed collect to the called party, to an authorized 3rd party number, to
the originating line, or to a valid authorized calling card. Local calls may be placed on a station to
station basis or to a specified party (see Person to Person), or designated alternate. Usage charges for
local operator assisted calls are those usage charges that would normally apply to the calling party's
service. In addition to usage charges, an operator assistance charge applies to each call:
6.2.1 Rates
Usage Rates
Usage charges will be billed at the rate in effect for the presubscribed service plan purchased
by the Customer. See Section 5 of this Tariff.
Per Call Service Charges
Calling Card - Automated
Calling Card - Operator Dialed
Billed to Third Number
Collect
Person-to-Person
s0.s6
$0.e5
$1.30
$1.30
$3.50
Issued: Septernber 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
6.3
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 6
Original Page 5
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SERVICES, CONT'D.
Busy Line Verification and Emergency Interrupt Service
Upon request of a calling partythe Companywill veriffa busy condition on a designated local service
line. The operator will determine if the line is clear or in use and report to the calling party. At the
request of the Customer, the operator will intemrpt the call on the busy line. Emergency Intemrption is
only permitted in cases where the calling party indicates an emergexrcy exists and requests intemrption.
If the Customer has the operator intemrpt a call, both the Busy Line Verification and the Emergurcy
Intemrpt charge will apply.
No charge will apply when the calling party advises that the call is to or from an official public
emergency agency. Busy Verification and Emergency Intemrpt Service is furnished where and to the
extent that facilities permit.
The Customer shall idsntiff and save the Company harmless against all claims that may arise from
either party to the intemrpted call or any person.
Busy Line Verification:
Busy Line Intemrpt
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago,IL 60601
Effective:
GC Pivotal,LLc d/b/a Global Capacity Idaho TariffNo.2
Section 6
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
SECTTON 6.0 - SUPPLEMENTAL SERYICES, CONT'D.
Directory Listing Service
6.4.1 Directory Listing Definitions
Primary Listing - One listing, termed the primary listing, is included with each Customer's
service with the primary line of a line hunting group and with each Joint User service.
Non-Listed Number (Private Directory Service) - A Non-Listed Number will be furnished at
the Customer's request, providing for the omission or deletion of the Customer's listing from
the telephone directory. Such listings will be carried in the Company's directory assistance
and other records and will be given to any calling party.
Non-Published Number (Semi-Private Directory Service) - A Non-PublishedNumberwillbe
furnished at the Customer's request. A Non-Published Number is not listed in the telephone
Company's directories, or on directory assistance records. Listing information (name, address
and number) on a Non-Published Number is not available to the general public.
Additional Listings - At a charge, additional listings may be included in the alphabetical
directory and on directory assistance records, or appear on directory assistance records only.
The monthly rate for additional listings apply when the listings appear in Directory Assistance
records in accordance with the date requested by the Customer.
Issued: September 23, 2014
lssued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal, LLC d/b/a Global Capacity ldaho TariffNo.2
Section 6
Original PageT
LOCAL EXCHANGE SERVICES TARIFF
SECTION 6.0 - SUPPLEMENTAL SER\ICES, CONT'D.
6.4 Directory Listing Service, Contrd.
6.4.2 Rates
Monthly Recurring ChargeResidence Business
Primary Listing $0.00 N/A
Additional Listings $1.43 N/A
Non-Listed Number, per line $0.71 N/A
Non-Published Number, per account $1.20 N/A
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Street, Suite 2430
Chicago, IL 60601
Effective:
GC Pivotal" LLC illblr Global Capacity Idaho TariffNo. 2
Section 7
Original Page I
LOCAL EXCHANGE SERVICES TARIFF
SECTION 7.0. LONG DISTAI\ICE SERVICES
7.1 General
Interexchange Long Distance services offered by the Company are described in the Company's Idaho
TariffNo. l.
Issued: September 23, 2014
Issued by:Jeremy M. Kissel, General Counsel
180 North LaSalle Str@t, Suite 2430
Chicago,IL 60601
Effective: