CallCatchers Inc dba FreedomVoice Systems.pdf

CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 1
CallCatchers Inc. d/b/a FreedomVoice Systems
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the rates, terms, and conditions applicable to Resold Telecommunications
Services provided by Call Catchers Inc. d/b/a Freedom Voice Systems ("Freedom Voice"),
with principal offices at 169 Saxony Road, Suite 212, Encinitas, California 92024.
This tariff applies for services furnished within the State of Idaho. The tariff is on file with
the Idaho Public Utilities Commission, and copies may be inspected during normal business
hours at the Company's principal place of business.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commtssion
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 2
CHECK SHEET
Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the
respective pages. Original and revised pages, as named below, comprise all changes from the
original tariff and are currently in effect as of the date on the bottom of this page.
Page
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
Revision
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
* -indicates those pages includes with this filing
Issued: August 29, 2016
Issued by: Eric Thomas, President
Page
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Revision
Effective: September 28, 2016
Idaho Public Ut'lities Commfasion
Office of t e Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 3
TABLE OF CONTENTS
CHECK SHEET ........................................................................................................................... 2
TABLE OF CONTENTS ............................................................................................................. 3
SYMBOLS ..................................................................................................................................... 4
TARIFF FORMAT ....................................................................................................................... 5
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS ............................................ 6
SECTION 2 -RULES AND REGULATIONS ........................................................................... 7
SECTION 3 -DESCRIPTION OF SERVICE ......................................................................... 16
SECTION 4 -RATES ................................................................................................................. 18
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Comm+ssion
Offke of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 4
SYMBOLS
The following are the only symbols used for the purposes indicated below:
C -Change in Rule or Regulation.
D -Delete or Discontinue.
I -Change Resulting in an increase to a Customer's bill.
M -Moved from another tariff location.
N-New
R -Change resulting in a reduction to a Customer's bill.
T -Change in text or regulation.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commission
Offitw of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, ldeho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 5
TARIFFFORMAT
A. Sheet Numbering -Sheet numbers appear in the upper right comer of the page. Sheets are
numbered sequentially. However, new sheets are occasionally added to the tariff. When a new sheet
is added between sheets already in effect, a decimal is added. For example, a new sheet added
between sheets 14 and 15 would be 14.1.
B. Sheet Revision Numbers -Revision numbers also appear in the upper right comer of each
page. These numbers are used to determine the most current sheet version on file with the
Commission. For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of
various suspension periods, deferrals, etc. the Commission follows in their tariff approval process,
the most current sheet number on file with the Commission is not always the tariff pages in effect.
Consult the check sheet for sheet currently in effect.
C. Paragraph Numbering Sequence -There are nine levels of paragraph coding. Each level of
coding is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.l.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
D. Check Sheets -When a tariff filing is made with the Commission, an updated check sheet
accompanies the tariff filing. The check sheet lists the sheets contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk(*). There will
be no other symbols used on the check sheet if these are the only changes made to it (i.e., the format,
etc. remains the same, just revised revision levels on some pages). The tariff user should refer to the
latest check sheet to find out if a particular sheet is the most current on file with the Idaho Public
Utilities Commission.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILiNG
SEP 2 8 2016
Boisa, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 6
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS
Customer -The person, firm, corporation or other entity which orders, cancels, amends or uses
service and is responsible for payment of charges and compliance with the Company's tariff.
Company or Carrier -CallCatchers Inc. d/b/a Freedom Voice Systems unless otherwise clearly
indicated by the context.
Day -From 6:00 AM up to but not including 6:00 PM Pacific Time Monday through Friday.
Commission -The Idaho Public Utilities Commission.
Holidays -The Company observes the following holidays: New Year's Day, Martin Luther King
Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and
Christmas Day.
V & H Coordinates -Geographic points which define the originating and terminating points of a
call in mathematical terms so that the airline mileage of the call may be determined. Call mileage is
used for the purposed of rating calls where applicable.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Comrmssion
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 7
SECTION 2 -RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company's services and facilities are furnished for communications at specified points
within the State of Idaho under terms of this tariff.
The Company operates and maintains the communications services provided herein in
accordance with the terms and conditions set forth under this tariff. The Customer is
responsible for ordering access connection facilities provided by other carriers or entities to
allow connection of a Customer's location to the Company's services. The Customer shall
be responsible for all charges due for such service arrangement.
The Company's services and facilities are provided on a monthly basis unless ordered on a
longer term basis, and are available twenty-four hours per day, seven days per week.
2.2 Applicability of Tariff
This tariff applies to telephone calls which originate and terminate in the State of Idaho.
2.3 Billing and Payment
2.3.1 Customer is responsible for paying all charges on its account for services provided by
the Company, including, but not limited to, long distance, directory assistance
charges, regulatory and government fees, and for all taxes and surcharges, including
regulatory recovery fees, imposed on the services or the Company as a result of
Customer's use of the services. The Company collects any applicable initiation fees
and monthly recurring charges automatically in advance of the month of usage.
Customer will also be billed for additional minutes used (which exceed the number
of calling minutes in the Customer's plan), in the month following such usage.
Usage charges are billed in arrears. Payment is due thirty (30) days following receipt
of a bill.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public llti!ities Com1111ssion
01/i~e c,f the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 8
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.3 Billing and Payment continued
2.3.2 Any objection to billed charges should be promptly reported to the Company. Notice
of any disputes must be in writing and received by the Company within ninety (90)
days after the invoice date or the dispute will be waived. Adjustments to Customers'
bills shall be made to the extent that records are available and/or circumstances exist
which reasonably indicate that such charges are not in accordance with approved
rates or that an adjustment may otherwise be appropriate. Customer must pay all
undisputed amounts in full to avoid late payment charges or default.
Customers who are dissatisfied with the response to their complaint may contact the
Commission for resolution of the issues at:
Idaho Public Utilities Commission
4 72 W. Washington Street
P.O. Box 83720
Boise, ID 83720-0074
[phone]
2.3.3 Company will charge a late payment charge on any amounts unpaid by the due date
of the lesser of: (1) 1.5% per month or 18% per annum or (2) the highest amount
allowed by law. Company will also assess a $10.00 processing fee.
2.3.4 Customer has the option of electing to pay invoices by credit card or check.
Company will send Customer an invoice each month. Customer may also receive an
additional invoice on Friday of any week in which Customer's minute usage is
approximately $18 for credit card customers or $75 for check pay customers.
Customer shall have thirty (30) days from the date of the invoice to remit payment.
Company will bill Customer's credit card on the date payment is due. If the card
fails, Company will notify Customer. The second day after the due date, Company
will attempt to bill the card, and, if the card fails, will notify Customer by electronic
mail. On the third day after the due date, Company will attempt to bill the card and,
if the card fails, will notify Customer by electronic mail that Customer's service will
be suspended. If payment is not received after this notice, Customer will temporary
suspend service until payment is received.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commission
Offb i d the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 9
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.3 Billing and Payment continued
2.3.4 continued
For customers that pay by check, Company suspends service fifteen ( 15) days after the due
date. Each day from the due date until the date service is suspended (thirty (30) to forty-five
( 45) days from the date of the invoice), Company notifies Customer by electronic mail that
Customer must remit payment or risk suspension. On day forty-five (45), the customer's
account is put on hold and Company sends notifications everyday thereafter until the
Customer pays or Company cancels the account for non-payment. Company cancels any
account that is past due more than ninety (90) days.
2.4 Taxes
The quoted rates do not include taxes. The Company will assess a separate charge on a
Customer's bill for state and local taxes.
2.5 Right to Backbill for Improper Use of the Company's Service
Any person or entity that uses, appropriates or secures the use of service from the Company,
whether directly or indirectly, in any unlawful manner or through the providing of any
misleading or false information to the Company and which uses, appropriation, or securing
of services is inconsistent with the stated uses, intents, and purposes of this tariff or any
restrictions, conditions, and limitations stated herein, shall be liable for an amount equal to
the accrued and unpaid charges that would have been applicable to the use of the Company's
service actually made by Customer.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commtssion
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 10
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.6 Cancellation or Interruption of Services
2.6.1 Without incurring liability, the Company may discontinue Services, effective
immediately after receipt of written notice (Notice shall be deemed received on the
fifth business day following mailing of notice.), to a Customer or to a particular
Customer location, or may withhold the provision of ordered or contracted service
under the following conditions:
(A) For nonpayment of any sum due the Company for more than thirty (30) days
after issuance of the bill for the amount due;
(B) For violation of any of the provisions of this tariff;
(C) For violation of any law, rule, regulation, or policy of any governing authority
having jurisdiction over the Company's service; or
(D) By reason of any order or decision of a court having competent jurisdiction,
public service commission or federal regulatory body or other governing
authority prohibiting the Company from furnishing its service.
2.6.2 Without incurring liability, the Company may interrupt the provision of service at any
time in order to perform test(s) and inspections to assure compliance with tariff
regulations and the proper installation and operation of Customer and the Company's
equipment and facilities and may continue such interruption until any items of
noncompliance or improper equipment operations so identified are rectified.
2.6.3 Service may be discontinued by the Company by blocking traffic to certain countries,
cities or NXX exchanges, or by blocking calls using certain Customer Authorization
Codes, when the Company deems it necessary to take action to prevent unlawful use
of its service. The Company may restore service as soon as it can be provided
without undue risk.
2.6.4 The termination notice process set forth in Section 2.3.4 provides adequate time
intervals for the Customer to prevent termination or disconnect.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
lda'llo Public Utilities Commtssion
Office of the Secrntary
ACCEPTED FOR FI LING
SEP 2 3 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 11
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.6 Cancellation or Interruption of Services (Cont'd)
2.6.5 If, for any reason, Service is interrupted, the Customer will only be charged for the
service that was actually used.
2. 7 Denial of Access to Service by the Company
The Company expressly retains the right to deny access to service without incurring any
liability for any of the following reasons:
2. 7.1 Nonpayment of any sum due for service provided hereunder, where the Customer's
charges remain unpaid more than ten ( 10) days following notice of nonpayment from
the Company. Notice shall be deemed to be effective upon mailing of written notice,
postage prepaid, to the Customer's last known address;
2. 7 .2 Customer's acts or omissions that constitute a violation of, or a failure to comply
with, any regulation stated in this tariff governing the furnishing of service, but which
violation or failure to comply does not constitute a material breach or does not pose
any actual threatened interference to the Company's operations or its furnishing of
service. The Company agrees to give Customer ten (10) days notice of such violation
or failure to comply prior to disconnection of service; or
2. 7.3 The implementation of any order of a court of competent jurisdiction, or federal or
state regulatory authority of competent jurisdiction, prohibiting the Company from
furnishing such service; or
2.7.4 Failure to pay a previously owed bill by the same Customer at another location.
2.8 Customer's Liability in the Event of Denial of Access to Service by the Company
In the event a Customer's service is disconnected by the Company for any of the reasons
stated in Section 2.7, the Customer shall be liable for all unpaid charges due and owing to
the Company associated with the service.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho PulJ!;c U'.i!itiP.s Commission
Offir.e cf the: Secre·:arJ
ACCE PTED FOFi FILING
SEP 2 8 2016
Boise, ldeho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission TarifINo. 1
Original Page No. 12
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.9 Reinstitution of Service
The Company will reconnect service upon Customer request as soon as the reason for the
Customer's termination is removed. If the Customer seeks reinstitution of Service following
denial of service by the Company, the Customer shall pay to the Company prior to the time
service is reinstituted all accrued and unpaid charges. In addition, Customer will be assessed
a $10.00 reconnection fee to reinstitute service. Other than any applicable initiation fees,
there will be no charge for the service restoration.
2.10 Interconnection with Other Common Carriers
The Company reserves the right to interconnect its services with those of any other Common
Carrier, Local Exchange Carrier, or alternate access provider of its election, and to utilize
such services for the provision of services offered herein.
2.11 Use of Service
Service may be used for any lawful purpose for which it is technically suited.
2.12 Liability of the Company
2.12.1 Limitation of Liability: In no event shall the company, its parents, subsidiaries,
affiliates or their respective members, managers, directors, officers, employees,
stockholder, or agents be liable for any damages, including but not limited to direct,
compensatory, indirect, incidental, consequential, special, exemplary or punitive
damages (including, without limitation, damages for loss of profits, business
interruption, loss of information) for: (1) any injuries to persons or property arising
from use of the services, or any equipment used in connection with the services; (2)
Customer's inability to use the services; (3) Customer's misuse of the service; (4)
nonperformance or a failure of the services caused by acts or omissions of another
service provider; (5) equipment or software failure or modification; (6)
telecommunications or computer equipment failures; or (7) acts of God or other
causes beyond the Company's control. The foregoing shall even if the Company has
been advised of the possibility of such damages.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
ldll'ho ~~bhc Utilities Comrrnssion
Ace O,f1ce of the Secretary
EPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 13
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.12 Liability of the Company (Cont'd)
2.12.1 continued
The included tariff language does not constitute a determination by the Commission
that a limitation ofliability imposed by the Company should be upheld in a court of
law. Acceptance for filing by the Commission recognizes that it is a court's
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
2.12.2 No Warranties: The services provided under this Tariff are provided "as is." The
Company makes no warranties regarding the services whatsoever and disclaims any
and all express or implied warranties of any kind, including any warranties of
merchantability, non-infringement of intellectual property, fitness for a particular
purpose, or warranties arising by course of dealing or custom or trade. The Company
does not authorize anyone to make a warranty of any kind on the Company's behalf
and Customer should not rely on any such statement.
2.12.3 The Company's liability arising out of mistakes, interruptions, omissions, delays,
errors, or defects in the transmission occurring in the course of furnishing service or
facilities, and not caused by the negligence of its employees or its agents, in no event
shall exceed an amount equivalent to the proportionate charge to the Customer for
the period during which the aforementioned faults in transmission occur, but in any
event not more than the sum of two months of the Customer's monthly charges,
unless ordered by the Commission.
2.12.4 The Company shall be indemnified and held harmless by the Customer against:
(A) Claims for libel, slander, or infringement of copyright arising out of the
material, data, information, or other content transmitted over the Company's
facilities.
(B) All other claims arising out of any act or omission of the Customer in
connection with any service or facility provided by the Company.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
ldll'ho Public Utilities Commfssion
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, loaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 14
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.13 Disconnection of Service by Carrier
The Company, upon five (5) working days written notice to the Customer, may discontinue
service or cancel an application for service without incurring any liability for any of the
following reasons:
2.13.1 If Customer fails to remit by the due date any sum due to carrier for regulated service.
2.13.2 A violation of any regulation governing the service under this tariff.
2.13.3 A violation of any law, rule, or regulation of any government authority having
jurisdiction over such service.
2.13.4 Service may be disconnected without notice for tampering with company equipment,
for interfering with the service to other customers, for fraud, or in the event of a
hazardous condition.
2.14 Disconnection of Service by Customer
The Customer may terminate service at any time upon thirty (30) days' written notice.
2.15 Deposits
If a Customer elects to pay its invoices in a manner other than by credit card or switches to a
method of payment other than credit card, the Company may require a deposit equal to one
month of the customer's monthly recurring charges.
2.16 Advance Payments
The Company collects initiation fees and monthly recurring charges in advance of the month
of usage.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commission
Office of the Se·;r0tary
ACCEPTED FOf-~ FILING
SEP 2 8 2016
Boisa, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 15
SECTION 2 -RULES AND REGULATIONS, (CONT'D.)
2.17 Applicable Law
This tariff shall be subject to and construed in accordance with Idaho law.
2.18 Other Rules
2.18.1 The Company reserves the right to validate the credit worthiness of Customers
through available verification procedures.
2.18.2 The Company reserves the right to discontinue service, limit service, or to impose
requirements on Customers as required to meet changing regulations, rules or
standards of the Commission.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Commfasion
O,:,c' ' ·' S ~ I 11 r, 0: rne ecre,ary
ACCEPTED FOR FILING
SEP 2 8 2016
Boisa, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 16
SECTION 3 -DESCRIPTION OF SERVICE
3.1 Timing of Calls
3.1.1 When Billing Charges Begin and End For Phone Calls
The Customer's usage charge is based on the actual usage of the Company's network.
Usage begins when the called party picks up the receiver (i.e., when two-way
communication, often referred to as "conversation time" is possible.). When the
called party picks up is determined by hardware answer supervision in which the
local telephone company sends a signal to the switch or the software utilizing audio
tone detection. When software answer supervision is employed, up to sixty (60)
seconds of ringing is allowed before it is billed as usage of the network. A call is
terminated when the calling or called party hangs up.
3.1.2 Billing Increments
The minimum call duration for billing purposes is eighteen (18) seconds for a
connected call and calls beyond eighteen (18) seconds are billed in six-second
increments.
3.1.3 Per Call Billing Charges
Billing will be rounded up to the nearest penny for each invoice.
3.1.4 Uncompleted Calls
There shall be no charges for uncompleted calls.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities ComnNssion
Office of the Secretary
ACCEPTED FOR FILING
SEP 2 8 2016
Boise, Idaho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 17
SECTION 3 -DESCRIPTION OF SERVICE (CONT'D)
3.2 Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between
rate centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to the
vertical and horizontal coordinates associated with the rate centers involved.
FORMULA:
The square
root of:
2 2
(YI -V2) + {HI -H2)
10
3.3 Service Offerings
3.3.1 Inbound 800/Toll-Free and Long Distance Service
Company's Service Plans are offered to business Customers. Each service plan
includes at least one toll-free and/or local number, a specified number of minutes of
use per month, unlimited extensions and access to all features. Service is provided
from presubscribed, dedicated or shared use access lines. Calls are billed in six­
second increments. A monthly recurring service charge applies. Rates for
Company's service plans are set forth in Section 4 of this Tariff.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Public Utilities Comrrnssion
Office of tile S8cretarv
ACCEPTED FOR FiLING
SEP 2 8 2016
Boise, ldeho
CallCatchers Inc.
d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
Idaho Public Utilities Commission Tariff No. 1
Original Page No. 18
SECTION 4 -RATES
4.1 Inbound 800/Toll-Free and Long Distance Service
Rates listed in this tariff are for in-state calls only.
Bundled Plan (100-100,000 minutes)-Monthly charge $4.95-$200.00
Usage above Plan Allowance -$0.039 to $0.059 per minute
Activation Fee -(may be waived for certain plans)
4.2 Payment of Calls
4.2.1 Late Payment Charges
A late payment Charge of the lesser of (1) 1.5% per month, or (2) the highest amount
allowed by law, will be assessed on all unpaid balances more than thirty (30) days
old, except that such late payment charge will not be applied to any previously­
applied late payment charges. Late payment charges will be assessed without
discrimination.
4.3 Returned Check Charge
Returned checks will result in a $25.00 fee applied to the Customer's account balance.
4.4 Special Promotions
The Company will, from time to time, offer special promotions to its customers waiving
certain charges, including activation/set-up fees, reduced overage usage rates, and discounted
subscription rates.
Issued: August 29, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Effective: September 28, 2016
Idaho Pu 0: ·i . ·· , · ,3 C0mrr~ssion
Offaci ·~ 1 · , ~ S ~,::r;;\:iry
ACCEPTEi.J ;:::oii FILING
SEP ~ 8 2016
Boise, ldeho
.... •
CallCatchers Inc. Idaho Public Utilities Commission Tariff No. 1
Original Page No. 19 d/b/a Freedom Voice Systems
169 Saxony, Suite 212
Encinitas, CA 92024
4.5
SECTION 4 -RATES (Cont'd)
Special Pricing Arrangements -ICB
In lieu of the rates otheiwise set forth in this Tariff, rates and charges, including installation
and recurring charges, may be established at negotiated rates on an individual case basis
("ICB"), taking into account such factors as the nature of the services, the costs operation, the
volume of traffic commitment, and the length of service commitment by Customer, as long
as the rates and charges are not less than Carrier's costs of providing the service. Such
arrangements shall be considered special pricing arrangements, the terms of which will be set
forth in individual contracts or Customer term agreements. Specialized pricing arrangement
rates or changes will be made available to similarly-situated Customers on comparable terms
and conditions. Upon reasonable request, Carrier will make the terms of these contracts
available to the Commission and its staff for review on a confidential and proprietary basis.
The rates will be made a part of this Tariff.
Issued: August 29, 2016 Effective: September 28, 2016
Issued by: Eric Thomas, President
CallCatchers Inc. d/b/a Freedom Voice Systems
169 Saxony Road, Suite 212
Encinitas, California 92024
Idaho Public Utilities Commission
Office of the Sweta;y
ACCEPTED FOR FILING
SEP 2 8 2016
Boise. Idaho