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HomeMy WebLinkAbout2010Annual Report.pdfANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING December 31, 2010 COMPANY INFORMATION Exact name of utility: Fremont Telcom Address of principal offce: 110 East Main Street, Saint Anthony, ID 83445-1543 Telephone Number Cities or towns served: Saint Anthony, Ashton, Teton, and Island Park, ID Name and title of offcer having custody of the general corporate books of account: Angela Unruh, Regional Controller Address of offce where corporate books are kept and phone number: 908 W. Frontview, Dodge City, KS 67801-0199 (620) 227-4400 Organized under the laws of the State of: Idaho Date of organization: March 9, 1994 Form of organization (proprietorship, association, corporation): Corporation If a Subchapter S Corporation, please specify: Name and address of controlling company, if any: FairPoint Communications, 521 East Morehead, Charlotte, NC 28202 Names of affliated companies. Give address and description of business:None OFFICERS Report below the title, name and offce address of each general offcer of the utility at the end of the year. If there were any changes during the year, show the name, title, and address of the previous offcer and the date of change. Title Chairman and CEO 8/18/10-12/31/10 Chairman and CEO 1/1/10-8/17/10 President Senior VP & General Counsel Exec VP , Sales & Marketing SeniorVP ExecVP/CFO SR VP Governmental Affairs Sr VP, Human Resources VP, Internal Audit VP & Treasurer VP, Corporate Controller VP, Asst Secretary & Asst Gen Counsel Executive VP, Operations Executive VP, Chief Information Offcer Rev 3/02 Name Paul H Sunu David L. Hauser Peter G. Nixon Shirley J. Linn Jeffrey Allen Lisa R. Hood Ajay Sabherwal Patrick L. Morse Gary C. Garvey David M. Remele Thomas E. Griffn John Hogshire Susan L. Sowell Ken Amburn Kathleen McLean Address 521 E. Morehead; Suite 500 Charlotte, NC 28202 521 E. Morehead; Suite 500 Charlotte, NC 28202 521 E. Morehead; Suite 250 Charlotte, NC 28202 521 E. Morehead; Suite 250 Charlotte, NC 28202 4 Davis Farm Rd; Portland, ME 04103 908 W. Frontview; PO Box 199 Dodge City, KS 67801 521 E. Morehead; Suite 500 Charlotte, NC 28202 908 W. Frontview; PO Box 199 Dodge City, KS 67801 521 E. Morehead; Suite 250 Charlotte, NC 28202 521 E. Morehead; Suite 250 Charlotte, NC 28202 521 E. Morehead; Suite 250 Charlotte, NC 28202 521 E. Morehead; Suite 500 Charlotte, NC 28202 521 E. Morehead; Suite 250 Charlotte, NC 28202 521 E. Morehead; Suite 500 Charlotte, NC 28202 521 E. Morehead; Suite 500 Charlotte, NC 28202 Page 1 DIRECTORS List the name of each person who was a member of the Board of Directors at any given time during the year: (Fees related to meetings only.) Name and Address D. Bret Ellis Thomas E Griffn Shirley J Linn Peter G Nixon Ajay Sabherwal Susan L Sowell Paul J Sunu Term Expired or Current Term Wil Expire Meetings Attended This year Name of Chairman of the Board: D. Bret Ellis Name of Secretary (or Clerk) of Board: Shirley Linn Number of Meetings of the Board during the year: 4 Fees Paid During Year MANAGERS List the name of each person who performed management duties for the Company during the year, and the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.) Name Title N/A Rev 3/02 Page 2 Wages and Bonuses Paid NOTES TO THE FINANCIAL STATEMENTS Please provide important information such as changes in accounting or depreciation practices, extensions or additions to the system; disposal of any substantial portion of the property of the utility; reorganization, mergers, or consolidations with other companies; leases executed; other contracts or agreements entered into; changes made in articles of incorporation or amendments; the occurrence of contingency losses or gains. Fairpoint Communications, Inc. filed Chapter 11 Bankruptcy on October 26th, 2009, and were in bankruptcy status during all of 2010. Rev 3/02 Page 3 BALANCE SHEET Assets and Other Debits Balance Balance Increase Beginning at End orTitle ot Account ot Year ot Year (DeCreaSe)Current Assets 1120 Cash and Equivalents 20,353 6,900 (13,453)1130 Cash 1140 Special Cash Deposits 1150 Working Cash Advances 700 700 1160 Temporary Investments 1180 Telecommunications Accts. Receivable 32,824 27,978 (4,846) 1181 Accts. Rec. Allow. -Telecommunications (12,103)(9,569)2,534 1190 Other Accounts Receivable 2,345,597 1,736,535 (609,062) 1191 Accounts Receivable Allow. - Other 1200 Notes Receivable 1201 Notes Receivable Allowance 1210 Interest & Dividends Receivable 1220 Material and Supplies 148,194 124,271 (23,923)1280 Prepayments 1290 Prepaid Rents 95,033 66,733 (28,300)1300 Prepaid Taxes 1310 Prepaid Insurance 1320 Prepaid Directory Expenses 1330 Other Prepayments 1350 Other Current Assets 10,325 8,672 (1,653)Noncurrent Assets 1401 Investment in Affliated Companies 112,360 112,360 1402 Investment in Nonaffliated Companies 2,296,221 2,590,284 294,063 1406 Nonregulated Investments 1407 Unamortized Debt Issuance Expense 1408 Sinking Funds 1410 Other Noncurrent Assets 1438 Deferred Maintenance & Retirements 487,821 487,821 1439 Deferred Charges 1500 Other Jurisdiction Assets - Net Propert, Plant and Equipment 2001 Telecommunications Plants in Service 31,200,120 32,103,319 903,199 2002 Prop. Held for Future Telecom. Use 2003 Telecom. Plant under Constr. - Short Term 446,093 (1,516)(447,609)2004 Telecom. Plant under Constr. - Long Term 2005 Telecom. Plant Adjustment 2006 Nonoperating Plant 24,051 24,051 2007 Goodwil 3,998,088 3,998,088 Depreciation and Amortization Accounts 3100 Accumulated Depreciated (28,859,487)(29,602,840)(743,353)3200 Accum. Depre. - Held for Future Use 3300 Accumulated Depreciation - Nonoperating 2,723,437 3,533,466 810,029 3400 Accumulated Amortization - Tangible 3410 Accum. Amort. - Capitalized Leases 3420 Accum. Amort. - Leasehold Improvements 3500 Accumulated Amortization - Intangible 3600 Accumulated Amortization - Other TOTAL ASSETS 15,045,576 15,207,253 161,677 Rev 3/02 Page 4 BALANCE SHEET Liabilties & Stockholders' Equity Balance Balance Increase Beginning at End or Title of Account of Year of Year (Decrease) Current Liabilties 4010 Accounts Payable 1,416,148 1,421,703 5,555 4020 Notes Payable 4030 Advance Bilings and Payments 4040 Customer Deposits 4050 Current Maturities - Long -Term Debt 4060 Current Maturities - Capital leases 4070 Income Taxes - Accrued 95,835 49,707 (46,128) 4080 Other Taxes - Accrued 14,019 14,019 4100 Net Current Defer. Oper. Income Taxes 4110 Net Current Defer. Nonoper. Income Taxes 4120 Other Accrued Liabilties 7,674 37,352 29,678 4130 Other Current Liabilities Long-Term Debt 4210 Funded Debt 4220 Premium on Long-Term Debt 4230 Discount on Long-Term Debt 4240 Reacquired Debt 4250 Obligations Under Capital Leases 4260 Advances from Affliated Companies 4270 OtheDOOODDOOerm Debt Other Liabilties & Deferred Credits 4310 Other Long-Term Liabilities 760,236 374,547 (385,689) 4320 Unamort. Oper. Invest. Tax Credits - Net 4330 Unamort. Nonoper. Invest. Tax Credits - Net 4340 Net Noncurrent Defer. Oper. Income Taxes (1,515,342)(1,483,230)32,112 4350 Net Noncur. Defer. Nonoper. Income Taxes 2,982,550 3,495,915 513,365 4360 Other Deferred Credits 4370 Other Juris. Liab. & Def. Credits - Net Stockholders' Equity 4510 Capital Stock 6,120 6,120 4520 Additional Paid-In Capital 16,275,508 16,275,508 4530 Treasury Stock 4540 Other Capital 4550 Retained Earnings (4,983,153)(4,984,388)(1,235) TOTAL L1AB. & OTHER CREDITS 15,045,576 15,207,253 161,677 Rev 3/02 Page 5 AN A L Y S I S O F T E L E C O M M U N I C A T I O N S P L A N T I N S E R V I C E TO T A L C o m p a n y B a s i s Ba l a n c e Pl a n t Tr a n s f e r s Ba l a n c e Be g i n n i n g Ad d i t i o n s Re t i r e d an d En d of Ye a r Du r i n g y e a r or S o l d Ad j u s t m e n t s of Ye a r An a l y s i s o f T e l e c o m m u n i c a t i o n s P l a n t i n S e r v i c e 21 1 1 La n d 39 , 4 2 1 39 , 4 2 1 21 1 2 Mo t o r V e h i c l e s 28 7 , 7 0 4 50 , 4 0 2 (3 1 , 5 3 9 ) 30 6 , 5 6 7 21 1 3 Ai r c r a f t 21 1 4 Sp e c i a l P u r p o s e V e h i c l e s 21 1 5 Ga r a g e W o r k E q u i p m e n t 21 1 6 Ot h e r W o r k E q u i p m e n t 16 7 , 2 8 7 6, 3 0 2 (3 , 9 2 1 ) 16 9 , 6 6 8 21 2 1 Bu i l d i n g s 75 9 , 0 3 4 17 , 5 0 0 77 6 , 5 3 4 21 2 2 Fu r n i t u r e 21 2 3 Of f c e E q u i p m e n t 4, 7 7 6 4, 7 7 6 21 2 4 Ge n e r a l P u r p o s e C o m p u t e r s 25 0 , 7 4 2 2, 3 9 1 - 25 3 , 1 3 3 21 2 4 Co m p u t e r S o f t a r e 3, 8 0 0 - 3, 8 0 0 22 1 1 An a l o g E l e c t r o n i c S w i t c h i n g 22 1 2 Di g i t a l E l e c t r o n i c S w i t c h i n g 1, 9 3 8 , 8 1 3 - (1 , 4 1 1 ) 1, 9 3 7 , 4 0 2 22 1 2 Di g i t a l S w i t c h i n g S o f t a r e 1, 4 5 8 , 8 0 7 1, 4 5 8 , 8 0 7 22 2 0 Op e r a t o r S y s t e m s 22 3 1 Ra d i o S y s t e m s 35 0 , 5 0 1 35 0 , 5 0 1 22 3 2 Ci r c u i t E q u i p m e n t 8, 1 1 2 , 7 8 3 84 8 , 6 8 8 -- 1 3 6 , 4 6 9 ) 8, 8 2 5 , 0 0 2 23 1 1 St a t i o n A p p a r a t u s 23 2 1 Cu s t o m e r P r e m i s e s W i r i n g 23 4 1 La r g e P r i v a t e B r a n c h E x c h a n g e s 23 5 1 Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t 23 6 2 Ot h e r T e r m i n a l E q u i p m e n t 24 1 1 Po l e s 13 7 , 8 2 3 . 13 7 , 8 2 3 24 2 1 Ae r i a l C a b l e 33 3 , 4 9 5 - (2 5 , 7 8 7 ) 30 7 , 7 0 8 24 2 2 Un d e r g r o u n d C a b l e 2, 4 9 9 , 3 4 6 52 , 5 0 1 (8 2 , 4 8 8 ) 2, 4 6 9 , 3 5 9 24 2 3 Bu r i e d C a b l e 14 , 4 8 8 , 7 7 9 18 9 , 2 0 6 (2 4 , 7 2 6 ) 14 , 6 5 3 , 2 5 9 24 2 4 Su b m a r i n e C a b l e 24 2 6 In t r a b u i l d i n g N e t w o r k C a b l e 24 3 1 Ae r i a l W i r e 2, 5 7 0 - 2, 5 7 0 24 4 1 Co n d u i t S y s t e m s 36 4 , 4 3 9 42 , 5 5 0 40 6 , 9 8 9 26 8 1 Ca p i t a l L e a s e s 26 8 2 Le a s e h o l d I m p r o v e m e n t s 26 9 0 In t a n g i b l e s TO T A L P L A N T A C C O U N T S 31 , 2 0 0 , 1 2 0 1, 2 0 9 , 5 4 0 (3 0 6 , 3 4 1 ) - 32 , 1 0 3 , 3 1 9 Re v 3 / 0 2 Pa g e 6 AN A L Y S I S O F T E L E C O M M U N I C A T I O N S P L A N T A C C O U N T S ID A H O O p e r a t i o n s O n l y Ba l a n c e Be g i n n i n g of Ye a r An a l y s i s o f T e l e c o m m u n i c a t i o n s P l a n t i n S e r v i c e 21 1 1 21 1 2 21 1 3 21 1 4 21 1 5 21 1 6 21 2 1 21 2 2 21 2 3 21 2 4 22 1 1 22 1 2 22 1 5 22 2 0 22 3 1 22 3 2 23 1 1 23 2 1 23 4 1 23 5 1 23 6 2 24 1 1 24 2 1 24 2 2 24 2 3 24 2 4 24 2 6 24 3 1 24 4 1 26 8 1 26 8 2 26 9 0 Re v 3 / 0 2 La n d Mo t o r V e h i c l e s Ai r c r a f t Sp e c i a l P u r p o s e V e h i c l e s Ga r a g e W o r k E q u i p r n e n t Ot h e r W o r k E q u i p m e n t Bu i l d i n g s Fu r n i t u r e Of f c e E q u i p m e n t Ge n e r a l P u r p o s e C o m p u t e r s An a l o g E l e c t r o n i c S w i t c h i n g Di g i t a l E l e c t r o n i c S w i t c h i n g El e c t r o - M e c h a n i c a l S w i t c h i n g Op e r a t o r S y s t e m s Ra d i o S y s t e m s Ci r c u i t E q u i p m e n t St a t i o n A p p a r a t u s Cu s t o m e r P r e m i s e s W i r i n g La r g e P r i v a t e B r a n c h E x c h a n g e s Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t Ot h e r T e r m i n a l E q u i p r n e n t Po l e s Ae r i a l C a b l e Un d e r g r o u n d C a b l e Bu r i e d C a b l e Su b m a r i n e C a b l e In t r a b u i l d i n g N e t w o r k C a b l e Ae r i a l W i r e Co n d u i t S y s t e m s Ca p i t a l L e a s e s Le a s e h o l d I m p r o v e m e n t s In t a n g i b l e s TO T A L P L A N T A C C O U N T S Sa m e a s T o t a l C o m p a n y Ad d i t i o n s Du r i n g Y e a r Pl a n t Re t i r e d or S o l d Pa g e 7 Tr a n s f e r s an d Ad j u s t m e n t s Ba l a n c e En d of Ye a r AN A L Y S I S O F E N T R I E S I N A C C U M U L A T E D D E P R E C I A T I O N Ac c o u n t 3 1 0 0 TO T A L C o m p a n y B a s i s Ba l a n c e Cr e d i t s Re t i r e m e n t s Ba l a n c e Be g i n n i n g De p r e c i a t i o n Du r i n g an d En d of Ye a r Ra t e * Ye a r Ad j u s t m e n t s of Ye a r An a l y s i s o f E n t r i e s i n A c c u m u l a t e d D e p r e c i a t i o n 21 1 2 Mo t o r V e h i c l e s 28 7 , 7 0 4 33 . 3 6 8, 6 9 0 (3 1 , 1 4 0 ) 26 5 , 2 5 4 21 1 3 A i r c r a f t 21 1 4 Sp e c i a l P u r p o s e V e h i c l e s 21 1 5 Ga r a g e W o r k E q u i p m e n t -_ . . _ - - - - - - - - - - - 8, 7 9 5 (3 , 9 2 1 ) 16 9 , 6 6 8 21 1 6 O t h e r W o r k E q u i p m e n t 16 4 , 7 9 4 20 . 0 0 21 2 1 Bu i l d i n g s 64 0 , 6 2 9 5. 0 0 38 , 0 9 8 67 8 , 7 2 7 21 2 2 Fu r n i t u r e 21 2 3 O f f i c e E q u i p m e n t 4, 7 7 6 20 . 0 0 - 4, 7 7 6 21 2 4 Ge n e r a l P u r p o s e C o m p u t e r s 25 0 , 7 4 2 33 . 3 6 75 3 - 25 1 , 4 9 5 21 2 4 C o m p u t e r S o f t w a r e 76 0 20 . 0 0 76 0 1, 5 2 0 22 1 1 An a l o g E l e c t r o n i c S w i t c h i n g 22 1 2 Di g i t a l E l e c t r o n i c S w i t c h i n g 2, 9 8 3 , 1 8 7 12 . 0 0 23 2 , 5 5 9 .. . ( f , 4 H ) 3, 2 1 4 , 3 3 5 22 1 5 El e c t r o - M e c h a n i c a l S w i t c h i n g 22 2 0 O p e r a t o r S y s t e m s -- - - - - - - - - - - - - - - - 22 3 1 Ra d i o S y s t e m s 35 0 , 5 0 1 12 . 4 8 - 35 0 , 5 0 1 22 3 2 C i r c u i t E q u i p m e n t 7, 6 4 7 , 4 7 0 10 . 5 6 37 0 , 1 8 2 (1 3 6 , 4 6 9 ) 7, 8 8 1 , 1 8 3 23 1 1 St a t i o n A p p a r a t u s 23 2 1 Cu s t o m e r P r e m i s e s W i r i n g 23 4 1 La r g e P r i v a t e B r a n c h E x c h a n g e s 23 5 1 Pu b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t 23 6 2 O t h e r T e r m i n a l E q u i p m e n t 24 1 1 Po l e s 13 7 , 8 2 3 12 . 4 8 - 13 7 , 8 2 3 24 2 1 Ae r i a l C a b l e 32 1 , 2 4 9 8. 6 4 2, 2 2 0 (2 5 , 7 8 7 ) 29 7 , 6 8 2 24 2 1 Ae r i a l F i b e r 6, 9 6 8 6. 0 0 60 2 7, 5 7 0 24 2 2 Un d e r g r o u n d C a b l e 18 5 , 1 6 0 9. 9 6 25 , 6 3 6 (8 2 , 4 8 8 ) 12 8 , 3 0 8 24 2 2 Un d e r g r o u n d F i b e r 1, 3 1 8 , 1 2 4 6. 0 0 13 6 , 0 0 4 1, 4 5 4 , 1 2 8 24 2 3 Bu r i e d C a b l e 13 , 7 5 1 , 6 9 7 6. 4 8 16 0 , 4 0 0 (2 4 , 7 2 5 ) 13 , 8 8 7 , 3 7 2 24 2 3 Bu r i e d F i b e r 52 9 , 6 8 4 6. 7 2 43 , 4 2 2 57 3 , 1 0 6 24 2 3 Bu r i e d C a b l e - L i n e E x t e n s i o n s 24 3 1 Ae r i a l W i r e 3, 0 0 0 10 . 0 0 - 3, 0 0 0 24 4 1 Co n d u i t S y s t e m s 27 5 , 2 1 9 5. 5 2 21 , 1 7 3 29 6 , 3 9 2 TO T A L 28 , 8 5 9 , 4 8 7 1, 0 4 9 , 2 9 4 (3 0 5 , 9 4 1 ) 29 , 6 0 2 , 8 4 0 *P l e a s e l i s t i n d i v i d u a l d e p r e c i a t i o n r a t e f o r e a c h a c c o u n t . Re v 3 / 0 2 Pa g e 8 AN A L Y S I S O F E N T R I E S I N A C C U M U L A T E D D E P R E C I A T I O N Ac c o u n t 3 1 0 0 An a l y s i s o f E n t r i e s i n A c c u m u l a t e d D e p r e c i a t i o n 21 1 2 M o t o r V e h i c l e s 21 1 3 A i r c r a f t 21 1 4 S p e c i a l P u r p o s e V e h i c l e s 21 1 5 G a r a g e W o r k E q u i p m e n t 21 1 6 O t h e r W o r k E q u i p m e n t 21 2 1 B u i l d i n g s 21 2 2 F u r n i t u r e 21 2 3 O f f i c e E q u i p m e n t 21 2 4 G e n e r a l P u r p o s e C o m p u t e r s 22 1 1 A n a l o g E l e c t r o n i c S w i t c h i n g 22 1 2 D i g i t a l E l e c t r o n i c S w i t c h i n g 22 1 5 E l e c t r o - M e c h a n i c a l S w i t c h i n g 22 2 0 O p e r a t o r S y s t e m s 22 3 1 R a d i o S y s t e r n s 22 3 2 C i r c u i t E q u i p m e n t 23 1 1 S t a t i o n A p p a r a t u s 23 2 1 C u s t o m e r P r e m i s e s W i r i n g 23 4 1 L a r g e P r i v a t e B r a n c h E x c h a n g e s 23 5 1 P u b l i c T e l e p h o n e T e r m i n a l E q u i p m e n t 23 6 2 O t h e r T e r m i n a l E q u i p m e n t 24 1 1 P o l e s 24 2 1 A e r i a l C a b l e 24 2 2 U n d e r g r o u n d C a b l e 24 2 3 B u r i e d C a b l e 24 2 4 S u b m a r i n e C a b l e 24 2 6 I n t r a b u i l d i n g N e t w o r k C a b l e 24 3 1 A e r i a l W i r e 24 4 1 C o n d u i t S y s t e m s TO T A L *P l e a s e l i s t i n d i v i d u a l d e p r e c i a t i o n r a t e f o r e a c h a c c o u n t . Re v 3 / 0 2 ID A H O O p e r a t i o n s O n l y Ba l a n c e Be g i n n i n g of Ye a r De p r e c i a t i o n Ra t e * Sa m e a s T o t a l C o m p a n y Pa g e 9 Cr e d i t s Du r i n g Ye a r Re t i r e m e n t s an d Ad j u s t m e n t s Ba l a n c e En d of Ye a r INVESTMENTS Report below the investments in Accounts 1401, 1402 and 1406. Identify each investment as to the account in which included. Minor amounts in Account 1406 may be grouped by classes. Description Fall River Electric Dividends Syringa Network Fremont Broadband Totals Date Acquired Jan-OO 2001-2002 2004 Book Cost of Investments Disposed of This year RECEIVABLES Book Cost of Investments Held at End of Year 2,590,284 112,360 2,702,644 Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and include the maturity date and interest rate. Minor amounts in Account 1210 may be combined. Name of Company Customers CABS NECNUSAC State USF Related Part Miscellaneous Amount at End of YearNotes Accounts Receivable Receivable 27,978 96,408 58,440 4,772 1,576,680 235 Totals Rev 3/02 Page 10 1,764,513 NOTES PAYABLE For Notes Payable, list each note separately and include the maturity date and interest rate. Name of Creditor Totals Date of Note Interest Rate ACCOUNTS PAYABLE Report below all Accounts Payable amounting to more than $100.00 Name of Creditor AlP Trade NECA Related Part Due Date Totals Rev 3/02 Page 11 Face Amount Amount 17,835 227,178 1,176,690 1,421,703 LO N G - T E R M D E B T Ac c o u n t s 4 2 1 0 , 4 2 4 0 , 4 2 5 0 , 4 2 6 0 , 4 2 7 0 a n d 4 3 1 0 Li s t t h e r e q u i r e d d a t a f o r e a c h o b l i g a t i o n i n c l u d e d i n t h e s e a c c o u n t s , g r o u p i n g t h e m b y a c c o u n t n u m b e r a n d s h o w i n g t o t a l s f o r e a c h a c c o u n t . If a n y o b l i g a t i o n s m a t u r e s e r i a l l y o r o t h e r w i s e a t v a r i o u s d a t e s , g i v e p a r t i c u l a r s i n a n o t e . Cl a s s & S e r i e s of O b l i g a t i o n No n e Re v 3 / 0 2 Da t e of Is s u e Da t e of Ma t u r i t v Fa c t Am o u n t Au t h o r i z e d Ou t s t a n d i n g Ye a r - E n d Pa g e 1 2 Pr e m i u m l D i s c o u n t Ye a r To t a l A m o r t i z e d In t e r e s t f o r y e a r Ra t e A m o u n t CAPITAL STOCK Report below the particulars called for concerning common and preferred stock at end of year, designating separate series of any general class. Show totals separately for common and preferred. For each class of preferred stock, show the dividend rate and whether dividends are cumulative or noncumulative. Show details in a footnote of capital stock sold during the year. Include number of shares, consideration received, premium or discount, and expenses incurred. Class & Series of Stock Common Rev 3/02 Number of Shares Authorized 100,000.00 Par Value per Share Page 13 Outstanding per Balance Sheet Shares Amount o 5155.5 6120 INCOME & RETAINED EARNINGS STATEMENT Item Total Company Idaho Only Total Operating Income (from page 15) Total Operating Expenses (from page 17) 7100 Other Operating Income and Expense 7210 Operating Investment Tax Credits-Net 7220 Operating Federal Income Taxes 7230 Operating State and Local Income Taxes 7240 Operating Other Taxes 7250 Provision for Deferred Operating Income Taxes-Net 7200 Operating Taxes (Total) 7310 Dividend Income 7320 Interest Income 7330 Income from Sinking and Other Funds 7340 Allowance for Funds Used During Construction 7350 Gains/Losses from the Disposition of Certain Property 7360 Other Nonoperating Income 7370 Special Charges 7300 Nonoperating Income and Expense 7410 Nonoperating Investment Tax Credits-Net 7420 Nonoperating Federal Income Taxes 7430 Nonoperating State and Local Income Taxes 7440 Nonoperating Other Taxes 7450 Provision for Deferred Nonoperating Income Taxes-Net 7400 Nonoperating Taxes 7510 Interest on Funded Debt 7520 Interest Expense-Capital Leases 7530 Amortization of Debt Issuance Expense 7540 Other Interest Deductions 7500 Interest and Related Items 7610 Extraordinary Income Credits 7620 Extraordinary Income Charges 7630 Current Income Tax Effect of Extraordinary Items-Net 7640 Provision for Deferred Income Tax Effect of Extraordinary Items-Net 7600 Extraordinary Items 7910 Income Effect of Jurisdictional Ratemaking Differences-Net 7990 Nonregulated Net Income (includes GAAP adj) AMOUNT TRANSFERRED TO RETAINED EARNINGS Rev 3/02 6,551,583 5,494,082 305,750 75,963 33,255 (111,431) 303,537 333,668 51,491 658,561 1,043,720 20 20 1,920,541 1,630,765 Page 14 Same as Total Company OPERATING REVENUES Item Total Company Idaho Only Local Network Services Revenues 5001 Basic Area Revenue 5002 Optional Extended Area Revenue 5003 Cellular Mobile Revenue 5004 Other Mobile Services Revenue 5010 Public Telephone Revenue 5040 Local Private Line Revenue 5050 Customer Premises Revenue 5060 Other Local Exchange Revenue 5069 Other Local Exchange Settements Network Access Services Revenues 5081 End User Revenue (SLC) 5082 Switched Access Revenue (Interstate) 5083 Special Access Revenue 5084 State Access Revenue (Intrastate) Long Distance Network Services Revenues 5100 Long Distance Message Revenue - All Miscellaneous Revenues 5230 Directory Revenue 5240 Rent Revenue 5250 Corporate Operations Revenue 5261 Special Billng Arrangements Revenue 5262 Customer Operations Revenue 5263 Plant Operations Revenue 5264 Other Incidental Regulated Revenue 5269 Other Revenue Settlements 5270 Carrier Billng & Collection Revenue Uncollectible Revenues 5301 Uncollectible Revenue - Telecommunications 5302 Uncollectible Revenue - Other TOTAL OPERATING REVENUES Please identify the following revenues: NECA USF $ 1,313,938 1,440,819 Same as Total Company 89,230 88,037 262,048 1,313,938 425,419 2,072,976 467,567 336,636 19,263 4,800 3,946 40,848 (13,944) 6,551,583 To what account were they booked?5069 State USF $ 51,705 To what account were they booked?5084 Rev 3/02 Page 15 OPERATING REVENUES Item Total Company Idaho Only Plant Specific Operations Expense 6110 Network Support Expenses 6112 Motor Vehicle Expense 6113 Aircraft Expense 6114 Special Purpose Vehicles Expense 6115 Garage Work Equipment Expense 6116 Other Work Equipment Expense 6120 General Support Expenses 6121 Land and Building Expenses 6122 Furniture and Artworks Expense 6123 Office Equipment Expense 6124 General Purpose Computers Expense 6210 Central Office Switching Expenses 6211 Analog Electronic Expense 6212 Digital Electronic Expense 6215 Electro-Mechanical Expense 6220 Operators System Expense 6230 Central Offce Transmission Expenses 6231 Radio Systems Expense 6232 Circuit Equipment Expense 6310 Information OriginationlTermination Expense 6311 Station Apparatus Expense 6341 Large Private Branch Exchange Expense 6351 Public Telephone Terminal Equipment Expense 6362 Other Terminal Equipment Expense 6410 Cable and Wire Facilities Expenses 6411 Pole Expense 6421 Aerial Cable Expense 6422 Underground Cable Expense 6423 Buried Cable Expense 6424 Submarine Cable Expense 6425 Deep Sea Cable Expense 6426 Intrabuilding Network Cable Expense 6431 Aerial Wire Expense 6441 Conduit Systems Expense Same as Total Company 113,429 20,124 1,321,645 177,755 220,637 8,656 5,206 45 1,097,069 209 TOTAL PLANT SPECIFIC OPERATIONS EXPENSE 2,964,775 Rev 3/02 Page 16 Item OPERATING REVENUES Total Company Idaho Only Plant Nonspecific Operations Expense 6510 Other Property/PlanUEquipment Expenses 6511 Propert Held for Future Telecomm. Use Expenses 6512 Provisioning Expense 6530 Network Operations Expense 6531 Power Expense 6532 Network Administration Expense 6533 Testing Expense 6534 Plant Operations Administration Expense 6535 Engineering Expense 6540 Access Expense 6560 Depreciation and Amortization Expenses 6561 Depreciation Expense-Telecom. Plant in Service 6562 Depreciation Expense-Propert Held for Future Use 6563 Amortization Expense - Tangible 6564 Amortization Expense - Intangible 6565 Amortization Expense - Other Total Plant Nonspecific Operations Expenses Customer Operations Expense 6610 Marketing 6611 Product Management 6612 Sales 6613 Product Advertising 6620 Services 6621 Call Completion Services 6622 Number Services 6623 Customer Services Total Customer Operations Expense Corporate Operations Expense 6710 Executive and Planning 6711 Executive 6712 Planning 6720 General and Administrative 6721 Accounting and Finance 6722 External Relations 6723 Human Resources 6724 Information Management 6725 Legal 6726 Procurement 6727 Research and Development 6728 Other General and Administrative 6790 Provision for Uncollectible Notes Receivable Total Corporate Operations Expense TOTAL OPERATING EXPENSES Rev 3/02 67,406 5,019 114,307 158,614 16,675 115,976 1,049,294 1,527,291 12,727 7,561 39,792 633 1,716 251,408 313,837 93,039 10,097 469,712 35,459 16,573 4,481 24,835 33,983 688,179 5,494,082 Page 17 Same as Total Company CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , _ 2 0 1 0 _ ( u n l e s s o t h e r w i s e i n d i c a t e d ) Na m e o f C e n t r a l O f f i c e : S a i n t A n t h o n y , I D Pr e f i x ( e s ) : ( 2 0 8 ) 6 2 4 , 4 5 8 , 5 5 8 , 6 5 2 Ce n t r a l O f f c e S w i t c h Ty p e : _ N o r t e l D M S 5 0 0 Ch e c k a l l t h a t a p p l y : St a n d A l o n e _ Ho s t _ X Re m o t e _ Ch e c k o n e : Di g i t a l _ X An a l o g _ Ch e c k o n e : El e c t r o n i c _ X El e c t r o - M e c h a n i c a l _ Ot h e r : Ac c e s s L i n e C a p a c i t y De s i g n : _ N o r t e l D M S 5 0 0 Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : (I n c l u d e C e n t r e x , P A L , S e m i - P u b . ) 38 2 0 In s t a l l e d / E q u i p p e d : _ 2 7 9 4 / 3 7 8 0 _ Pu b l i c T e l e p h o n e L i n e s _ 18 Co m p a n y O f f i c i a l L i n e s _ 59 Co m p a n y T e s t L i n e s _ 24 Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s Be g i n n i n g o f Y e a r Ne w C o n n e c t s Di s c o n n e c t s En d o f Ye a r Re s i d e n c e Bu s i n e s s Mu l t i - Si n g l e L i n e Mu l t i - Si n g l e L i n e To t a l Li n e Mu l t i - Su b t o t a l Ce n t r e x Li n e Mu l t i - Su b t o t a l Re s i d e n c e 1- P a r t y 1- P a r t y Pa r t y Re s i d e n c e NA R . 1- P a r t y 1- P a r t y Pa r t y Bu s i n e s s & B u s i n e s s 32 2 6 32 2 6 25 53 0 43 7 0 99 2 42 1 8 o 28 1 8 o 28 1 8 25 54 3 43 4 o 10 0 2 38 2 0 Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C . O . : _ Di a l T o n e f r o m a n o t h e r C . O . : Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s w i t h N o n p u b l i s h e d o r N o n l i ! 10 0 9 Cu s t o m C a l l n g : Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : _ 19 7 2 42 Re v 3 / 0 2 Pa g e 1 8 Lo c a l E x c h a n g e 1 T e t o n - 4 5 8 2 I s l a n d P a r k - 5 5 8 3 S a i n t A n t h o n y - 6 2 4 4 A s h t o n - 6 5 2 5 6 7.8.9_10 11 12 13 14 15 16 . 17 . 18 Re v 3 / 0 2 NU M B E R O F C A L L S C O M P L E T E D B Y C U S T O M E R S D U R I N G ( Y e a r L 2 0 1 0 _ , Av e r a g e # Lo c a l C a l l s To l l C a l l s O r i g i n a t e d ( T o t a l o f a l l C a r r i e r s ) of C u s t o m e r Nu m b e r Av g . l Av g . l Li n e s i n U s e (1 0 0 0 s ) Li n e In t r a s t a t e In t e r s t a t e To t a l Li n e 42 6 No t A v a i l a b l e 72 6 6 16 0 3 8 23 3 0 4 54 . 7 0 88 0 No t A v a i l a b l e 18 3 0 3 77 9 2 5 96 2 2 8 10 9 . 3 5 15 7 7 No t A v a i l a b l e 41 4 1 6 88 7 1 1 13 0 1 2 7 82 . 5 2 10 4 2 No t A v a i l a b l e 24 0 1 0 57 2 6 4 81 2 7 4 78 . 0 0 Pa g e 1 9 ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES YEAR ENDED DECEMBER 31, _2010_. CUSTOMER RELATIONS RULES COMPLIANCE Rule IDAPA 31.21.01.603 Rule IDAPA31.41.01.105 Please provide copies of: Summary of Customer Relations Rules for Telephone Corporations Idaho Telephone Solicitation Act Notification Method of Notification: Mailed separately to customer~ Yes_ No_X_ Included in directory Yes_X_ No_ Date of notification October, 2010_Hanson Directory Alternate method of notification Rule IDAPA 31.41.01.403.02 Record of Complaints: Number received by Company 2 Category of complaints (if known): Deposit Disputes Charges on Bill 1 DeniallT ermination Quality or Availability of Service 1 Carrier Selectionl Assignment Miscellaneous o Rev 3/02 Page 20 ri~:l 1. Cu s t o m e r S e r v i c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~ . : ; : . ~ . . ~ e E . : . â o o ~ 4 Ò O ~ 5 5 6 8 (S e r v i c i o N u e v o , c a m b i o s , d i s c o n n e c t b s i S ~ b r e . . C ü é n t a s ) Of f c e L o c a t i o n : 11 0 E a s t M a i n S t r e e t , S t . A n t h o n y , I D 8 3 4 4 Of f c e H o u r s ( H o r a s d e o f i c i n a ) : ' 8: 3 0 a . m . - 5 : 0 0 p . m . Mo n d a y - F r i d a y ( L u n e s a V i e r n e s ) Ma i l 'P a y m e n t s t o : Fo r s e r v i c e i n F r e m o n t C o u n t y 64 0 F á . i r P o i n t . e o m m u i i i c a t i o n s PO B o x 5 8 0 0 2 8 : . . Ch a r l o t t e , N C 2 8 2 5 8 - 0 0 2 8 Fo r s e r v i c e i n I d a h o . F a l l s , R e x b u r g a n d P o c a t e l l o 65 8 F a i r P o i n t C o m m u n i c a t i o n s PO B o x 5 8 0 0 2 8 Ch a r l o t , N C 2 8 2 5 8 - 0 0 2 8 Or c a l l t o s e t u p o t h e r p a y m e n t o p t i o n s . Te l e p h ö n e R e p a i r (p a r a r e p a r a c i o n d e s e r v i c i o ) . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 0 - 4 0 0 - 5 5 6 8 In t e r n e t T e c h n i c a l S u p p o r t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 0 ~ 4 0 0 - 5 5 6 8 Bu s i n e s s S e r v i c e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6 6 - 8 8 6 ~ 4 3 4 Bu r i e d C a b l e L o c a t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 0 - 3 4 2 - 1 5 8 5 Di r e c t o r y A s s i s t a n c e . . . . . . : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 o r .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - A r e a C o d e - 5 5 5 - 1 2 1 2 Id a h o S t a t e R e l a y S e r v i c e TO D r r ( T e x t ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 0 - 3 7 7 - 3 5 2 9 Vo i c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~ . . . . . . . . . . . . 8 0 0 - 3 7 7 - 1 3 6 3 Ii G ' r I ' 1 - ~ f t - ,, , j . , r . ' , r , , ' Ø I V . . . " , , , ' ~ ' , i " ' r ' l - " ' ~ f . ~ , , ~ l j i i l ! I J ~ . . ' . _~ e . n ~ - a ~ . 7 . ~ - . ' O r ~ a ~ l O n co n f i d e n t i a l p e r s o n a l a c c o u n t i n f o r m a t i o n a r e f u l l y pr o t e c t e d . T h e r e f o r e , o n l y t h e c u s t o m e r ( s ) l i s t e d on t h e a c c o u n t a r e a b l e t o i n q u i r e . a d d . c h n g e o r de l e t e s e r i c e s o n t h e a c c o u n t . I f y o u h a v e qu e s i o n s r e g a r d i n g s e r v i c e p l e a s e c o n t a c t u s a t 80 0 - 4 0 0 - 5 5 6 8 . Wh e n i s m y b i l l d u e ? Bl 1 s a r e d u e a n d p a y a b l e w h e n p r e s e n t e d a n d be c o m e d e l i n q u e n t 1 5 d a y s a f t e r p r e s n t a t i o n . W e wi l p r o v i d e y o u w i t h w r i t t e n n o t i f c a t i o n o f p e n d i n g di s c o n n e c i o n p n o r t o d i s c o n n e c t i o n o f y o u r s e r v i c e . La t e F e e A l a t e p a y m e n t c h a r g e w i l b e a p p l i e d t o a n y am o u n t o n a c u s t o m e t s b i l c a r r e d o v e r t o t h e n e x bi l l n g s t a e m e n t Pa y m e n t A r r a n g e m e n t s If y o u c a n n o t p a y t h e e n t i r e b i l , p a y e n t a r r n g e - me n t s c a n b e m a d e w i t h u s t o p a y p a r t o f t h e am o u n t i m m e d i a t e l y a n d t h e r e m a i n d e r i n i n s t l l - me n t s . A p a y m e n t s c h e d u l e w i l b e d e v e l o p e d t h a t is i n d i v i d u a l l y t a i l o r e d t o y o u r n e e a n d a b i l t y t o pa y . Di s p u t e d c h a r g e s ' If y o u c a n n o t p a y a b i l i n f u l l , o r I f y o u d i s p u t e a po r t i o n o f t h e c h a r g e s . y o u m a y t e l l u s h o w t o ap p l y y o u r p a r t i a l p a y m e n t t o c h a r g e s f o r l o c a l se r v i c e , F a i r P o i n t l o n g d i s t n c e a n d o t h e r s e r v i c e s . Wh e n y o u m a k e p a r t i a l p a y m e n t s w i t h o u t d i r e c t i n g ho w t h e y a r e t o b e a p p l i e d . w e a u t o m a t i c a l l y p r o - ra t e y o u r p a y m e n t a m o n g a l l o u t s a n d i n g c h a r g e s in c l u d i n g t h o s e d i s p u t e d b y y o u i f y o u h a v e n o t no t e d u s o f t h e d i s p u t e . I f y o u w a n t t o a v o i d di s c o n n e c t o n o f y o u r l o c a l s e r v c e , i t i s w i s e t o di r e c t t h a t y o u r p a r t i a l p a y m e n t f i r s b é a p p l i e d t o th e c h a r g e s f o r t h a t s e r v c e . Im p o r t n t L a n g D i s t n c e I n f o r m a t i o n 'I f t h e r e i s a n e r r r o n t h e l o n g d i s t n c e p o r t i o n o f yo u r b i l , c o n t a c t o u r o f f c e i m m e d i a t e l y . T h e pr i m a r y l o n g . di s n c e ( 1 + ) c o m p a n y c a n n o t b e ch a n g e d w i t h o u t y o u r p e r m i s s i o n . I f y o u r s e r v i c e i s ch a n g e d w i t h o u t y o u r p e r m i s i o n a n d t h e c h a n g e re s u l t s in a c h a r g e , y o u m u s t n o t i f y u s . W e w i l re m o v t h e c h a r g f r o m y o u r b i l a n d c h a n g e l o n g di s t a n c e s e r v i c e b a c k t o y o u r o r i g i n a l lo n g d i s t n c e co m p a n y . Me d i c a l E m e r g e n c i e s Yo u c a n d e l a y t e r m i n a t i o n o f s e r v i c e f o r 3 0 d a y s b y cr t a i n i n g a c e r t f i c a f r o m a . d o c t o r o r p u b l i c he a l t h o f f c i a l s t a n g t h a t a m e d i c a l e m e r g n c y ex s t o r w o u l d b e a g g a v a t e d i f y o u r p h o n e s e r v i c e we r e d i s n n e c t e . A s e c n d e x n s i o n m a y b e gr n t e d i f a n o t h e r c e r i f i c a t e b e m a d e b e f o r e t h e 30 ~ d a y e x i r a i o n d a t e . T h e c e r t f i c a t e m u s t b e si g n e d b y t h e p e r s n d i a g n o s i n g t h e m e d i c a l co n d i t i o n a n d m u s t n a m e t h e p e r s o n a f f e c t e d . bI tt c. c:o Do i n g B u s i n e s s W i t h F a i r P o i n t C o m m u n i c a t i o n s Or d e r i n g T e l e p h o n e S e r v i c e Wh a t I n f o r m a t i o n D o I N e e d ? To h e l p ,e x p e d i t e t h e s c h e d u l i n g o f y o u r n e w t e e - ph o n e s e r v c e , p l e a s e h a v e t h e f o l l o w i n g i n f o r m a . ti o n r e a d y w h e n y o u c o n t a c t u s : . C r e d i t i n f o r m a t i o n . P r e v i o u s t e l e p h o n e i n f o r m a t i o n . E m p l o y m e n t s t a t u s . H o w y o u w a n t y o u r n a m e i n t h e d i r e c t r y . C o m p l e t e s t r e e t a d d r e ( a p a r t m e n t o r lo t / d i v i s i o n n u m b e r ) . Wi l l f B e A s k e d t o P a y A D e p o s i t ? De p o s i t a r e n o t r e q u e s t e i f t h e c u s t o m e r h a s . ma i n t a i n e d a s a i s f a c t o r y c r e d i t r e c o r d o n t h e i r pr e v i o u s t e l , e p h o n e s e r v i c e , o r i f t h e c u s t o m e r c a n , p r o v i d e s a t i s f c t o r y ¿ r e d i t r e f e r e n c e . W e m a y a s k yo u t o p a y a d e p o i t , I t : . Y o u h a v n o t p a i d a n u n d i s p u t e d b i l w i t h a n y te l e p h o n e c o m p a n y f o r s e r v i c e r e c e i v e d i n t h e pa s t f o u r y e a r s . , . Y o u r s e r v i c e w a s t e r m i n a t e d f o r o n e o f t h e fo l l o w i n g r e s o n s : - N o n p a y m e n t o f a n y u n d i s p u t e d d e l i n q u e n t bi l s . . M i s r e p r e e n t a t i o n o f y o r i d e n t i t y f o r t h e pu r p o s e o f o b t a i n i n g t e l e p h o n e s e r v i c e . . F a i l u r e t o p a y f o r d a m a g e s c a u s e d b y ne g i g e n c e . - O b t a i n i n g o r u s i n g s e r v i c e w i t h o u t au t h o r i z a t i o n . . Y o u f i l e b a n k r u p t c y . . Y o u d o n o t h a v v e r i f i a b l e p r e v i o u s t e l e p h o n e se r v i c e a n d d o n o t p a s s o b j e c t i v e c r i t s c r e e n . . Y o u p r o v i d e m a e r i a l l y f a l s e i n f o r a t i o n o n y o u r ap p l i c a t i o n . . Y o u r e q u e s s e r v c e a t a r e s i d e n c e w h e r e a f o r - me r c u s t o m e r s t l l r e i d e s a n d a b a l a n c e i s p a s t ." d u e o r s t l l o w i n g o n t h e f o r m e r c u s t m e r ' s b i l . Di s c o n n e c t i n g Y o u r T e l e p h o n e S e r v i c e ;C a l l o u r o f c e a t 8 0 0 - 4 0 0 - 5 5 6 8 i n a d v a n c e t o ¡m o v e o r d i s c o n e c t y o u r s e r v c e . A r e o n n e c t o n .c h a r g e w i l b e a p p l i e d t o a l l a c c o u n t s t h t h a v e be e n d i s c o n n e c t e d f o r a n y r e a o n . :B i l i n g I n f o i ' ë l t i o n Ho w A m I B i l l e d ? :r n e m o n t h l y c h a r g o f y o u r l o c a l t e l e p h o n e s e r v i c e is b i l e d o n e m o n t h i n a d v a n c e . L o n g d i s t n c e 'c h a r g e s a r e b i l e d f r m t h e p r e v i o u s m o n t h . In s t a l l a t i o n o r m a i n t e n a n c e c h a r g e s a r e b i l e d i n ¡t h e m o n t h f o l l o w i n g t h e c o m p l e t o n o f w o r k . W h e n 'p a I n g b y m a l l , p l e a s e e n c l o s e t h e b i l s t b w i t h èy o u r c h e c k . C u s t m e r s w i l l b e h e l d r e s p o n s i b l e f o r ,a l l t o l l c a l l s o r i g i n a t e d a n d / o r t e r i n a t e d a t t h e i r "t e l e p h o n e , w h e t h c a l l s a r e m a d e b y t h e m s e l v e s , ': , f a m i l y m e m b e r s , g u e s o r e m p l o y e e . C u s t m e r ,. s e r v i c e r e c o r d s , c r e d i t i n f o r m a t i o n a n d r e l a t e d -+CC Ei-o. \:c: :; ; ~ € i f ¿ i i ~ i t ; i t t l i i 1 r i l j Te l e p h o n e F r a u d Wh o e v e r , b y m e a n s o f t e l e p h o n e , ( 1 ) m a k e a n y c o m m e n t , re q u e s s u g g e s o r p r o p o s l w h i c h . i s o b s n e , l e w d , la c i v i o u s , f i l t h . o r i n d e c e n , ( 2 ) m a k e s a t e l e p h o n e c a l l , wh e t h r o r n o t c o r s t i o n e n s u e s , w i t h o u t d i s c l o s i n g his l e r i d e n t i t y a i ¡ d w i t h i n t t t o a n n o y , t h r e t e n o r h a r a s s an y p e l õ o n a t t h c a l l e d n u m b e r , o r W h o e v e r k n o w i n g l pe r m i t s a n y t e l e p h o e u n d e r h i s l e r c o n t l t o b e u s e d f o r an y p u r p s e p r o h I b i t e b y t h i s s e c o n , s h a n b e g u i l t y o f a mis d e m e a n o r . T h e o f s e m a y b e p r o e c u t e i t h e r a t t h e pl a c e t h e c a l l i s m a d e o r w h e r I t i s r e e i v e d . Lo n g D i s t a n c e F f l u d Wh o e v e r o b t a i n s l o n g d 1 n c e t e l e p h o n e s e r i c e b y I n t e n t i o n . al l y r e u e s n g o f t h e o p e r a t o r t h a t t h c o t h e r b e ch a r g d t o a f a l s e c a l l i n g c a r d n u m b e r o r t o t h e c a l l i n g c a r d nu m b e r o f a n o t e r w i t o u t h i s a u t o r i t y m a y b e S l n t e n c e d t o im p r i s o n m e n t f o r n o t m e t h n 9 0 d a ~ o r ! I a p a y m n t o f a fin e o f n o t m o r e t h a n $ 3 0 0 . 0 0 , o r b o t , w h e n t h e v a l u e o f th e t e l e p h o n e s e r v c e o b t a i n e i s n o m o r e t h a n $ 1 0 0 . 0 0 . ar K t o i m p r i s o n m e n ' f o r n o t m o r e t h a n 5 y e r s o r t o p a y m e n t of a f i n e o f n o t m o r e t h a n $ 5 , 0 0 0 , o r b o t h , I f t h e v a l u e o f t h e . te l e p h o n e s e r v c e o b i n e d i n a s i n g e t r n s c t o n , o r i n se p a r a t r n s o n s w i t h i n a n y s i x m o n p e r i o d , I s m o t e th a n $ 1 0 0 . 0 0 . . Ge n e r a l In f o r m a t i o n C o n t i n u e d Di r e c t o r y A c c u r a c y Fa i r P o i n t C o m m u n i c a t i o n s a s s u m e s n o l i a b i l t y w h a t s o e v e r fo r d a m a g e s a r i s i n g f r m e r r o r s o r o m i s s i o n s i n t h e pr e p a r a t i n o r p r i n t i n g o f t h i s d i r e c t o r y . H o w e v e r , t h e ut o s t c a r e i s u s e d i n l i s n g a l l c u s t o m e r s c o r r c t l y . T h e pr i m a r y p r o P o o f t h i s d i r e c t r y i s t o f u m l s h a m e a n s o f ob t i n i n g t e l e p h o n e n u m b e r s o f s u b s c r i b e I n t h i s a r e a . Ad d r e e s a r e i n c l u d e d I n t h l i s t n g t o a s s i s t I n I d e n t i f i n g su b s c r i b e r s . I t i s n o t in t e n d e d t h a t t h i s d i r e c t o r b e u s e d as a m a i l n g g u i d e . N o t a l l a d d r e e s g i v e n a r e c o r r c t f o r ma i l n g p u r p s e s . Ev e r y s u b s c r i b e r m a y b e l i s t e d o n c e i n t h e a l p h a b e t i c a l se c t i o n o f t h e d i r e c t o r y w i t h o u t c h a r g e . A d d i t i o n a l li s t n g s a~ a v a i l a b l e ' a t a n a d d i t i o n a l c h a r g e . Ho w T o H a n d l e A n n o , y n c e C a l l s It i s a g a i n s t t h e l a w t o m a k e a n o b s c e n e t e l e p h o n e c a l l . I f yo u r e i v e s u c h a c a l l , f o l l o w t h e s s u g g e s i o n s : . (1 ) W h e n a n s w e r i n g y o u r t e l e p h o n e , s a y h e l l o t w i c e . I f no a n s w e r , H A N G U P . (2 ) D o n o t g i v a i n f o r m a t o n u n t i l y o u a m a b s o l u t e l y ce r t i n y o u k n w h o y o u a r e s p e a k i n g t o . (3 ) I n s t c t c h i l d r e n n o t t o g i v e a n y i n f r m a t i o n t o st r a n g e r s o v r t h e p h o n e . (4 ) H a n g u p w h e n y o u h e a r s o e t h i n g o f - c l o r o r ob s c n e . (5 ) N e v e r r e v e l t h a t y o u a r e a t o n e . , (6 ) C a l l s o f a t h r e t e n i n g n a t u r e s h o u l d b e r e p o r t e d t o th e l o c l la w e n f r c m e n t a g e n c y i m m e d i a t l y . (7 ) U s e C a l l T r a # 5 7 . Na t i o n a l D o - N o t - C a l l L i s t Th e F e d e r l C o m m u n i c a t i o n s C o m m i s i o n ( F C C ) a n d t h e Fe d e r a l T r a d e C o m m i s s i o n ( F T C ) a r e n o w s h a r i n g r e s p o n . " s l b i l t y f o r e n f o r c i n g t h e N a t i o n a l D o - N o t - e a l l l i s Co n s u m e l õ w h o h a v e n o a l r e a d y r e i s t e r e d f o r t h e l i s m a y :d o s o a t w w d o n o l l g o o r b y c a l l n g 8 8 8 - 8 2 - 1 2 2 2 ,, ( T 8 6 6 - 2 9 0 2 3 6 ) . ;: ' I f y o a r e c a l l e d b y t e l e m a r i l e l õ , y o u c a d o t h e f o l l o w i n g : . I f y o u h a v e r e i s t r e d y o u r t e l e p h o n e n u m b e r o n t h e Na t i o n a l D o o t - C l l l l s t t e l l t h e t e l e m a r k e t e t h a t yo u a r e o n t h l i s t . M a k e n o t o f t h e t i m e a n d d a t e O f th e c a l i , a n d t h e i d e n t i t y o f t h e t e l e m a r k t e r f o r y o u r re c o r d Y o u w i l n e e d t h i s i n f o r m a t o n i f y o u e l e c t o fi l e a c o p l a i n t ; O R . I f y o u a r e n o t r e i s t r e d o n t h e N a t i o n a l D o N o t . C a l l li s t , y o u c a n s t l l i n s t t h e t e l e m a r k t e r t o p l a c yo u o n i t s c o m p a n y - s p e d d o - n o t - e l l l i s t i f y o u do n o t w a n t t o r e i v e f u r t e r c a l l s f r m t h a t co p a n y . F o r y o u r o w n r e f e r e , m a k e a n o t e o f t h e da t a n d t i m e y o u a s k e d t o b e p u t o n t h e c o m p a n y - sp e i f i l i s t . l ' a v l n g t h I s I n f r m a t i o n m a y b e h e l p f l If y o u g e t c a l l e d a g a i n b y t h e s a m e c o m p a n y a n d wi s h t o f i e a c o p l a i n t w i t h t h e F C C ; O R . E x r e w h e t l r y o u r s t t e h a s I t s o w d o - n o t - e l l li s C o n t y o u r S t a t e A t t o r e y G e r a l o r S t t e . of c e t h a t a d m i n i s t r s t h l i s f o r m o r e i n f 0 1 a t i o n . :: . , ,) Th e F C C a n d F T w i l l b o a c c e p t c o m p l a i n t a n d s h a r e in f o r m a t o n , s o c o n u m e r s m a y f j j e c o m p l a i n t s w i t h e i t h e r ag e n c y . I n a d d i t i o n t o c o m p l a i n t a l l e g i n g v i o l a t i o n s o f t h e Na t i o n a l D o - N o t - C a l l i i s , y o u m a y a l s o f i l e a c o m p l a i n t ag a i n s t a t e l e m a r k e t e r w h o i s c a l l i n g f o r c o m m e i a l pu r p s e ( e . g . , n o t c h a r i t a b l e o r g n i z a t i o n s ) i f : . T h e t e l e m a r k e e r c a l s b e f o r e S A M o r a f t e r 9 P M . O R . T h e t e l e m a r k t e r l e a v e s a m e s e , b u t f a j j s t o l e a v e a p h o n e n u m b e r t h a t y o u c a n c a l l t o s i g n u p f o r t h e i r co m p a n y - s p e c i f i d o - n o t - e l l l i s t ; O R . Y o u r e c e i v e a t e l e m a r k t i n g c a l l f r o m a n o r g n i z a t i o n wh o m y o u h a v e p r e v i o u s l y r e u e s e d n o t c a l l y o u : OR . . T h e t e l e m a r k e t i n g f i r m f a i l s t o i d e n t i f y I t s e l f . O R . Y o u r e c e i v e i r p r e r e r d c o m m e r c i a l m e s a g e f r m so m e o n e w i t h w h o m y o u d o n o t h a v e a n e s t a b l i s h e d bu s i n e s r e l a t o n s h i p a n d t o w h o m y o u h a v e n ' t g i v e n pe r m i s s i o n t o c a l l y o u . ' bO t'0. i:o ,. . e d :p n t i n u ~ C o m ; i a i n t s a n d ' ~ i s : : e : ' ' : ~ " . ~ : ~ " : ~ " ' ~ ' ; . ~ ~ ~ ~ ~ ~ ~ t h o u t N O t i f i ~ t i o n . . ~ - Ou r C u s t m e r . S e r v i c e d e p a r t e n t i s s p ~ c i a i i y t n i n ê d t o . , F a l ~ l n t . C o m n : u n i c a t i n S c a n t e r m i ~ a t e s e r v ! c . e w i t h o u t so l v e y o u r t e l e p h o n e p r o b l e m s . H o w r , i t y o u ' a r e n o t ' n o t i c a t i o n o n l ý : u n d e r . t h e f i e f o l l o ' ! ! n g c o r d l t i o n s : sa t i e d , p l e a s e a s k f o a s u p e r v s o r . I f a t t h a t t i m e y o u . A d a n g e r o u s o r h a z a r d o u s c o d i t o n ~ s t , fe e l w e h a v e n o t s a t i s f c t n l y r e o l V e d y o u r p r o b l e m y o u . S e r v i c e w a s o b t a i n e d w i t ' a u t o n z t i o n o r ma y c o n t c t t h e I d a h o P u b l i c U t i l l t i e s C o m m i s s i o n f ~ r k n o w l e d g e o f t h e te l e p h o n e c o m p a n y . fu r t e r r e v i e w a t 2 0 8 - 3 3 4 - 0 3 0 0 . S e r V w i i n o t b e . B y o r d e r o f a n y c o u r t , t h e P u b f i c U t i l i t i e s C o m m i s s i o n , tu r n e d o f f d u r i n g a n y p a r t o f t h i s c o m p l a i n t p r o c e u r e I F o r a n y o t h e r a u t o r i z e p u b l c a u t o r i . AL L U N D I S P U T E D B I L L S A R E P A I D . . I f w e h a v e d i l g e n t l y h i e d t o n o t f y y o u b u t h a v e b e e n . ' . . . . u n s u c c e s l In o u r a t t p t t o c o t a c t y o u . Ru l e s F o r T e r m m a t i o n o f T e l e p h o n e S e m c e . Y o u h a v m i s r p r e e n t e d y o u r i d e n t i , h a v i n - Fa i r P i n t C o m m u n i c a t i o n s m u s t f o l l O W s t n g e n t g u i d e l i n e s a d q u a t e s e c u r i t y w i t h t h e c o m p a n y , a n d h a v e a n be f o r e t e r m i n a t i n g b a s i c l o c l t e l e p h o n e s e r v i c e . B a s c o u t d i n g b i l e x c e e I n g $ 1 0 0 . 0 0 . ' lo c a l s e r v i c e c a n n o t b e t e 0 1 i n a t e d f o r f a i l u r e t o p a y l o n g , . di s t n c e c h a r g e s o w e d t o o t e r c o m p a n i e s , w h i c h m a y R a t e s , R u l e s a n ~ R e g u / a t i ~ n s . ap p e r o n F a I r P o i n t C o m u n i c a o n s m o t h l y b i l , i f T e l e p h o n e c o m p a n i e s a r e c o n s i ~ ~ ~ . P U b l i c u t l l ~ a n d me a s u r e t o p r e v e n t a c c e s t o t h e o t h e r c o m p a n i e s ' a r e r e l a t e b y t h e I d a h o P u b h c U t i h t i e s C o m m i s s i o n . se r v i c e a r e a v a i l a b l e . W h e t h e r s u c h m e a u r e s a r e Y o u r l o c a l t e l e p h o n e c o m p a n y ' s r a e s , r u l e s a n d r e l a i o n s av i l a b l e d e p e n d s u p o n t h e t y e o f F a i r P o i n t C o m m u n i c a - ~ p p l l c a ~ l e t o i t s e r v . c e s a r e r e g u l a t e ~ a n d a r e a v a i l a b l e f o r tl o n s e q u i p m e n t s e r v i n g t h e c u s t o m r . i n s p e l O n a t o u r b u s n e s o f C o p i e s o f t h e s e r e g u l a - . . . t i o n s c a n b e o b t i n e d b y c o n t a c t n g t h e b u s i n e s o f c e . Ba s i c l o c a l t e l e p h o n e s e r v i c e c a n n o t b e t e i n a t e d i f y o u I f y o u h a v e a p r o b l e m w i t h t e l e p h o n e s e r v i c e o r b i l l n g le t u s k n o w . t h a t l ( u d l s ~ u t a n y c h a r g o n y o r p l e a e c o t a c t f a I r P o i n t C o m m u n i c a t i o n s a t 8 0 0 ~ te l e ~ h o n e b i l l u n t i l t h e ~ l s p e i s r e o l v , b ~ y o u m u s 5 5 6 8 . I f y o u a r e n o t s a t i s f e d w i t h t h e e x p l a n a t i o n t h a t i s co n t i n u e t o p a y t h e u n d i s p u t d p a r t o f t h e b i l l . . p r o v i d e d , y o u m a y m a k e a n i n f o r m a l o r f o r m a l c o m p l a i n t Te l e p h o n e s e r v i c e c a n b e d i s c o n n e c t d w i t h p r p e w i t h t h e I d a h o P u b l i c U t i l i t i e s C o m m i s s i o n f o r f u r t e r no t i f i c a t i o n f o r o n e o f t h e f o l l o w i n g r e a s o n s : r e V I e w . T o c o n t a c t t h I P U C f o r I n q u i r i e s , c o m p l a i n t s , . N o t p a y i n g u n d i s p u t e d d e l i n q u e n t c h r g o r p a y i n g a I n v e s g a t i o n a n d m e d i a t i o n : ' de l i n q u e n t b i l w i t h a c h e c k n o h o n o r e d b y t h e b a n k . I d a h o P u b l i c U t l i t e s C o m m i s s i o n . F a i l u r e t o m a k e a s e c r i t y d e p o s i t o r f a i l u r e t o p r o i d e P O B o x 8 3 7 2 0 , B o i s , 1 0 8 3 7 2 0 - 0 0 7 4 a d e p o s i t g u a r a n t e e . 2 0 8 - 3 3 4 - 0 3 0 0 . M i s r e p r e n t a t i o n o f i d e n t t o r e i v s e r v c e . . F a n u r e t o a b i d e b y t h e t e r m o f a p a y m a r r n g e m e n t ! ' Y P h o n e U s e f o r E m e r g e n c y . I n t e n t i o n a l w a s t n g o r i n t e r f e r i n g w i t h s e r v c e t h r o u g h I t I S u n l a w f l u n d e r . pe n a l t y o f fi n e o r i m p r l s o m e n f f o r a n y im p r o p e r e q u i p m e n t o r o t e r w i s e . p e r s o n w l l l f ~ l y t o r e f u s e t o i m m e d i a t e l y y i e l d o r s u r r e n d e r . F a i l u r e t o a p p l y f o r s e r v i c e w i t h t h e t e l e p h o n e u s e o f a p U b l l c ' p a y t e l e p h o n e t o a n o t h e r p e f o r t h e co m p a n y . ' . p u r p o f p e r m i t t i n g s u c h o t h e r p e r s o n t o r e p o a f i r e o r . s u m m o n p o l i c e , m e d i c a l o r o t h a I d i n c a s e ' o f e m e i n c y . Pr o p e r N o t i f i c a t i o n U k e w i s e , i t I s u n , l a w f l f o r a n y p e r s o n t o a s k fo r , o r r e u e s Se r v I c e c a n n o t b e d i s c o n n e d w i t h u t f i r s n o n g y o u t h e u s e o f a p u b l i c p a y t e l e p h o n e o n p r e t h a t an in w r i n g a t l e a s t s e v n ( 7 ) d a y s i n a d v a n c e . W e m u s t e m e r g e n c y e x I s t . T h e l a w d e n e s a n " e m e r g n c y . a s a di l g e n t l y t r t o n o t y o u i n p e n o r b y t e l e p h o n e 2 4 s i t u a t i o n i n w h i c h p r o p e r t o r h u m a n l i f e i s i n J e o p a r d y ho u r s b e f o r e d i s c o n n e c n g s e r v i c e O n l y 2 4 h o u r n o t i c e a n d t h e p r o p t s u m m o n i n g o f a i d i s e s e n t a l . wi l b e g i v e n i f y o u p a y a b i l w i t h a n I n s u f c i e n t f u n d s ' . ch e c k i n o r d e r t o a v o i d t e r m i n a t i o n o r a s th e i n i t i a l p a y . G u a r d m g A g a m s t F r a u d me n t o f a p a y e n t a c c o r d i n g t o a p a y m e n t a r r n g m e n t . F o r y o u r p r o t e o n , n e e q u i p m e n t a n d p r o d u r e e n a b l e R t n . T : r . t h e t e l e p h o n e c o p a n y t o d e t e c t a n d i n v e s g a t e f r a u d u . es c t o n s o n , e n n , n a t i o n . l e n t c a l l s . Yo u r t e l e p h o n e s e r v i c e c a n n o t b e d i s c n e c t c l l f : ' ' . A p a s t d u e b a l a n c e i s l e s t h a n $ 5 0 . 0 0 o r f o r t w ( 2 ) mo n t h s s e r v i c e , w h I c h e v r I s s m a l l e r . . Y o u a r e b e i n g c h a r g e d f o a n o t e r c u s t o m e r ' s b i l (u n l e s y o u h a v e a l e g a l o b l i g t i o n t o - p y t h o t r cu s t o m e r ' s b i l o r y o u a r e b e i n g c h a r g d f o r a n y o t h e r cl a s o f s e r v i c e ) , Yo u f a i i t o p a y f o r p u r c h a s e o f s e r v i c e s u c h a s t h e fO l l o w i n g : . D i r e c t o r y a d v e r t s i n g . Se r v i c e n o t p r o i d e d b y f a i r P o i n t C o m m u n i c t i o n s ev n \ : u g t h e y m a y b e b i l l e d w i t h F a i r P o n t C o m . m~ n i c a t i o n s ( e . g . . 9 0 0 C h a r g e s , o p e r a t o r c h a r g e f r o m ar i e r c o m p a n y ) . . E q u i p m e n t p a y n t s . I n s i d e w i r e m a i n t n c e . . W r i t t e n g u r a n t e e f o r a n o t h e r c u s r . . L o n g d i s n c e c h a r g e s b y o t h e r c o p a n i e s i f W e c a n bl o c k a c c e s t o t h e o t h e l c o m p a n i e s ' s e r v i c e s . . Yo u r t e l e p o n e s e r v i c e c a n b e d i s c o n n e c b e t h e ho u r s o f 8 : 0 0 a . m . a n d 4 : 0 0 p . m . , M o n d a y t h r o u g h Th u r s d a y , a n d b e f o r e n o o n o n F r i d a y s , w e e k d s , l e g a l l y re i z e d I d a h o h o l i d a y , o r a f r n o o n a n y d a y b e f o r a le g a l l y r e g n i z e d I d a t i h o l l d a y . -1 t'E.. kId a h o T e l e p h o n e S o l i c i t t i o n A c t Im p o r t n t N o t i c e C o n c e m i n g P u r c h a s e o f G o s A n d Se N i c e s B y T e l e p h o n e Yo u h a v e I m p o r t n t r i g h t s u n d e r t h e I d a h o T e l e p h o n e So l i c i t a t i o n A c t . U n d e r t h e A c t I t i s i l e g a l f o r p e r s n s at t m p t i n g t o s e l l y o u g O O d S o r s e r v i c e b y t e l é p h o n e (t e l e p h o n e s o l i c i t o r s ) : . T o i n t i m i d a t e o r h a r a s s y o u I n c o n n e c t i o n w i t h t h e at t m p t e d s a l e . . T o r e f s e - t o h a n g u p a n d f r e y o u r t e l e p h o n e l i n e im m e d i a l y o n c e y o u r e q u e s t h e m t o d o s o . . T o m i s s t t e t h e p r i c e , q u a l i t , o r a v i l a b i l t y o f g o o d s or s e r v c e s , o r t o f a i l t o r e e a l a l l m a t e r i a l t e r m s re l a t i n g t o t h e s a l e o f g o o s o r s e r v c e s . ' . T o a d v e r t i s , r e p r e n t o r i m p l y t h a t t h e y h a v e t h e en d o r s e m e n t o f a n y g o v e r m e n t o f f c e o r a g e n c y wh e n t h e y d o n o t . T o a d v j l r t l s e , r e p r e n t o r I m p l y t h a t t h e y h a v e a va l i d r e g i r a o n n u m b e r w i t h t h e A t t m e y G e n e r a l wh e n t h e y d o n o t . T o u s e a n y u n f a i r m e t h o d o f c o m p e t i t i n o r u n f a i r o r de c e p t v e p r a . An p e r s n n o t y e t 1 8 y e a r s o l d w h o p u r c h a s e g o o d s o r se r v i c e p u r s u a n t t o a t e l e p o n e s o l i c i t a o n m a y c a n c e th e p u r c h a s e w i t h i n a r e a s o n a b l e t i m e a f t t h e p u r c h a s e is m a d e . o..i: No p a r e t o r l e g a l g u a r d i a n h a v i n g c u s t y o f a p e r s n n o t ye 1 8 y e a r s o l d I s l i a b l e f o r t h e p u r c h a s e o f t h e g o o d s o r se r v i c e s b y a p e r s o n n o t y e t 1 8 y e a r s o l d p u r s u a n t t o te l e p h o n e s o l i c i t a o n . Wh e n y o u a g t o p u r c a s e g o o d s o r s e r v i c e s o v e r t h e te l e p h o n e , y o u m a y h a v e a r i g h t t o r e o n s i d e a n d c a n c e l yo u r a g r m e n f o r t h r e b u s i n e s d a y s a f t r r e c e l v l n g a wr t t e n c o f i r m a t n o f t h e ' s a l e . A p e r n o n w h o s e r i g h t a r e v i o l a t e d b y t e l e p h o n e s o i i c i t o r s ma y h a v e t h e r i g h t t o d e c a r e a c o n t r c t f o p u r c a s e n u l l an d v o i d o r i n v k e o t e r r e m e d I e s u n d e r t h e I d a h o . CQ n s u m e r P r o t e o n A c t If y o u b e e v e t h t a t e l e p h o n e s o l l c i t o r h a s t k n e a n y un l a w f l a c , y o u m a y c o n t a c t t h e A t t o r n e y G e n e r a l ' s of f o r a s s t n c a a n I n f 0 1 a t i o n a t : 1- 8 0 2 - 3 5 4 5 ( t o l t f r ) o r 33 4 - 2 4 2 4 ( B o i s e a r e ) Ge n e r a l l n f o r m a t i Ö l i ~ ; C o n t i n u e d ~ \ l P ~ . . 1 . 1 r t . t ' : . . . w . ~ b y : e i r ~ t e . I n i : a : ; : i l í n ~ a n o w s . s : b : n : a i d i S C O ~ : t s iO U r r ~ v a c y s m p o n ~ . . o n t e l e p h o n e s e r v i c t o b e o f f r e d t o h o u s e h ? l d s w h o q u a l . We m a k e ~ e l t o ~ r o t y o u r t e i e c m m u n i i ; 0 n s i f y u n d e r t h e f o l l o w n g c r i i a . Y o u r I n c o m e I S a t o ~ b e ~ o w se r v i c e f r u n l a w f l w i r e p p i n g o r o t r . l I e g l l n t e r c p - 1 3 5 % o f t h e U . s . C e s u s B u r e u P o v e r t L e e l G u i d e l i ~ e s , ti o n s . C u s t m e r s e r v i c r e r d s , c r i t I n f a t i o n a n d a n d y o u a r e o n o n e o f t h e f o l l o w i n g D e p a r t e n t o f P u b l i ~ re l a t e c o n f d e n t a l pe r s a l a c c u n t I n f o n n a t l o n a r e f u l l y W e l f a r e p r o g r m s : F o S t m p s , M e d i c a i d , F e d e r l . P u b l i c pr o t e c t d . T h e m o r e , o n l y t h e c u s t o m e I l s l d o n t h e a c c u n t H o u s i n g A s i s t n c e , ! : I n c o m e H o m e E n e ~ i s n c e , is a b l e t o i n q u i r e , a d d , c h n g e o r d e l e t o n t h e a c c u n t . T e m p o r a r y A s i s n c e f o r N e e d y F a i i ! J i e s ( T J : N F ) , G e n e r a l . . A s i s n c e ( G A l o r S u p p l e m e n t l s e r i t I n c o m e - ( S S I ) , a n d fI e g a l W i r e t a p p m g n o o n e c l a i m s y o u a s a d e p e n d e n t o n . t h e i r f e d e r l i n c o m e It i s a c r m e u n d e r f e d e r l l a w f o r a n y p e r . o n t o w l r e æ p o r t a , u n l e s ' y o a r . 5 0 o r ol d e r . F o r m o r e i n f n n a t i o n c o - ot h e r w I s e I n t e p t a t e l e p h o e c a l u n l e s s t h t p e o n h a s t a c t C u s t m e r S e r v i c e a t - 8 0 0 - 4 0 Q . õ S 6 8 . Y o u c a n . s i g n u p fi r s o b t a l n ~ d . a C ? u l t o r d e r o r t h e c o n s e n t o f o n ~ o r b o t ~ f o r t h e U f e l l n e a n d U n k U p t e l e p h o ñ e a s n c e p r o g r m s pe o p l e p a r t i p ~ t i n g . i n t h e c a l l . T h e p e l t y f o i l l e g a l w i r e a t a n y t i m e . T h e r e i s a n a n n u a l r e n e w a l t h t i s r e q u i r e d f o r ta p p I n g c a n b e i m p n s n m e n t a n d / o r f i n e . . a l l p a r t c i p a n t s t o c D n t l n u e r e e i i n g a s i s n c e . Te l e p h o n e R e c r d i n g M a c h i n e . 1 1 y o u c a r e t o m a k e a c o n t r l b ú t o n t o t h ë U n 1 v r s l T e l . . A s h o h i g h " b e e p . h e a r d D n t h e , t e l e p h o n e I l n e a b o l l ~ r y . p h o n e A s i s t n c e C o r p o r a o n o n a m o n t h l y b a s , p l e a e . 15 s e o n d s m e a n s t h a t t h e p e r s w i t h w h o m y o u a r e c o n t a c t F a i r P o i n t C o m u n I c a o n s a t 8 0 0 - 0 0 . 5 5 6 8 . ta l k i n g I s r e i n g y o u r c o v e r s o n b y m e o f h l s o r h e r . . . . , ele c t i c a l r e c o r d n g m a c h i n e c o n n e c d t o t h e t e l e p h o n e l i n e . T h e U n l v e r . a l S e r v c e A d m i n i s ~ i v e C o r : p a n y s . ( U S A C ) . w e b s i t e c o n t i n s s t p e c i f i c U n e t l n e i n f m i a t i o n f o r Th i s s I g n a l i s p r i d e d b y t h e t e e p h o n e c o m p a n y f o r y o u r m a n y c o m p a n i e s a t w w l i f e l i n e s u p o o r t - o r g pr o t e c o n . I f y o d o n o t w a n t a r e o r m a d e o f w h a y o u ar e s a y i n g , a s k th e p e r . o n w i t h w h o y o u a r e æ l k i n g t o N i n e E s s e n t i a l S e r v i c e s dis c o n n e h i s o r h e r r e c o r d i n g n i a c h i n e W h e n t h e p a r t F a i r P o i n t C o m m u n i c a n s c o m p l i e s w i t h F C C r u l e 5 4 . 1 0 1 di s c n n e c t t h e I r r e c o r d e r t h e s ~ I s n o l o n g e ~ h e a r d . r e g a r d i n g t h e N i n e E s n t i a l S e r v i c e . T h e f o l l o w I n g s e - Th " b e e p i s p r o d u c e d a u t m a t i c a l l y b y t h e d e v i c e u s e d t o . . cD n n e c t t h e r e r d e r t o t h e t e l e p h o n e l i n e . I t st o p s w h e n i c e s o r ~ n c t o n a l i t l e s s h a i l b e s u p p o r t d : th e r e r d e r i s d i s n n e c t . U s e o f t h r e c o r d e r w i t h o u t . V o i c e g r d e a c c t o t h e p u b l i c s w t c h e d n e t w o r k th i s s l g n a l l s u n l a w l . . L o c a l u s a g e . T o u c h t o e Em e r g e n c y 9 i 1 . S i n g l e - p a r t s e r v i c e Th e 9 - 1 . 1 t e l e p h o e n u m b e r h a s b e e d e v l o p e d t o q u i c k l . A c c t o e m e r g n c y s e r v i c su m m o n e m e r g e n c y s e r v i c e I n ~ c r i s i s s i t u t i o n . C a i l e i . . A c c e s s t o o p r a r s e c e sh o u l d r e a l i z t h a t w h r e p o r t n g a n e m e r b y d i a l i n g . . A I r r h a . 9- 1 - 1 , t h e i r t e l e p h o n e n u m b e r ( i n c l u d i n g ~ n - p u b l l s h e d . A ~ : : d i r e r y : i s ~ nu m b e r s ) , a n d t h e n a m e a n d a d d r e a s o c i a t e d w l t h e . . . te l e p h o n e n u m b e r , w i l l a u t o m a t i c a l l y d i s p l a y o n a v i e w n g . . T o l l I i m i t a o n f o r q u a U l y n g I o - i n c o m e c o n s u m e r s sc e n a t e m e r g e n c y d l s p a t e : c e n t r s . T h i s d i s p l a y e n a b l e s S t a t e m e n t o f N o n d i s c r i m i n a t i o n th e e m e r g e n c y a g e n c t o q u i c k l l o c t h e c a l l e r I f t h e c a l l . " . . . . . Is d i s r u p t e d b y t h e c r I s i s a n d w i l b e u s e d o n l y f o r h a n d l i n g F a i r P o i n t C o m m u n i e : t i o n s h a s f i e d w i t h t i e F ~ e r a l an d r e p o n d i n g t o t h e e m e r g e n c y . G o v e r n m e n t a C o m p l i a n c e ~ ~ r a n c e i n w h i ~ h i t a s s u r e s . t h e R u r a l E l e c t c a t i A d m i n i s i o n t h a t i t w r i c o m p l y I d a h o T e l e p h o n e A s i s t a n c e P r o g r m f u l l y w i t h a l l r e u i r e e n t o f 1 i t J e V I o f . t h e C l v r i R I g h t s A c t .. . . . . o f 1 9 6 4 a n d t h R u l e s a n d R e g u l a t i o n s o f t h e D e p a r t e n t Li f e l i n e , U n k . u p a n d T o f l L i m i t a o n S e r i c e o f A g c u l t u r e i s s u e d t h e u n d e r . t o t h e e n d t h t n o p e r s n Th e s e p r o m s p n ; l d e d l s u . n t t o e l i g i b l e l o w - i n c e i n t h e U n i t e S t a t e s h a l l , o n ~ g r u n d o f r a c e , c o l o r , o r co n s u m e r s t o h e l p t h e m e s b l i s a n d m a i n t i n t e l e p h o n e n a t i o n a l o r i g i n ; h a n d i c a p p e d o r b a s i s o f s e . b e e x c l u d e d se i : i c e . f r p a r t i p a t i o n i n , b e d e n i e b e n e f t s of , o r b e o t e r s e . . . , b ' , s u b j e c e d t o d i s c r m i n a t o n i n t h c o d u c t o f i t s p r o g m "" h a t t y ~ o f d i s c o u n t i s a v a l i a , e . . a n d t h e o p e r a t i o n o f i t f a l i t i e s . U n d e r t h I s A s r a n c e . t h i s Li i n e a s ~ c e 1 0 ~ l S t h c o s t o f b a s i c , m o n t h y l o c a l o r g n i z a t i o n I s c o m m I t t e d n o t t o d i s r i m i n a t e a g i n s t a n y t~ e p h o n e s e ~ c e . E l i ~ i b i e c o n s u m ; i c a n ~ I v e i n ~ ~ p e r s n D n t h e g r n d o f r a e , c o l o r o r n a t i o n a l o r i g i n I n i t s di s c u n t . E l I 8 ! b l e r e i d e n t o f . I ~ d i a n r e r : t l ? n ~ o r t r t i a p o l i c i e s a n d p r a c t c e r e l a t i n g t o a p p l l c a o n s f o r s e r v c e o r la n d s c a n r e c e u p t o a n a d d i t i o n a l $ 2 ~ i n U f l i n . e . a n y o t h e r p o l i c i e s a m t p r a c t c e s r e l a t i n g t o t r e . e n t o f su p p o r t , b u t m u s t p a y a t l e a s t $ l f o r b a s i c m o r l y s e r i c e . b e n e ñ c i a r i a n d p a c i p a n t s i n c l u d i n g r a t e , c o n d i t o n s Un k U p i e u c e s t h e c o o f i n i t a t n g n e w t e l e p h o a n d e x e n s o n s e r v I c e , u s e o f a n y o f i t f a c i l l t l e s , a t t e n d a n c e se r v i c e . E l i g i b l e c o s u e r s c a n r e a 5 0 d i s c o u n t o f a t a n d p a r t c I p a t o n I n a n y m e e t n g s o f b e n e f c i a r i e s a n d of t h e o l l t l r n e c o s a s s c i a t d w l i n i t i a t i n g t e l e p h o n e p a r t c i p a n t o r t h e x r c i s e o f a n y r i g h t o f s u c h b e n e f i c I a r i e s se r v i c e , u p t o a m a m u m o f $ 3 0 . E l i g i b l e ' c o u m e r s a l s o a n d p a r t c i p a n t i n t h e c o n d u c t o f t h e o p e t i o n s o f t h I s qu a l i f f o r a d e f d p a y m e t s c h e d u l e f o r r e m a i n i n g c o o r g n I z a t i o n . . of u p t o $ 2 0 0 , " A n p e o n w h o b e l i e v h i m s l f , o r a n y s p i f c c l a s o f El i g i b l e l o w - I n c o m e c o n s u m e r s l i v i n g o n t r b a l l a n d s a r e i n d i v i d u a l s , t o b e s u b j e c t d b y t h i s o r g i z a t i t o d i s m i - el i g i b l e f o r a n a d d i t i o n a l d i s c u n t o f u p t o $ 7 0 t o C l r n a t i o n p r o h i b i t d b y T i t e V i o f t h e A c t a n d t h R u l e s a n d 10 0 % o f t h e c h a r g b e t e n $ 6 0 a n d $ 1 3 0 . R e g u l a t i o n s i s s u e d t h T l d e r m a y b y h i m s e o r r e p r e s - . . . . . . t a t i v e , f i i e w i t t h e S e t a r y o f A g c u l t l J , W a s l n g t o n To l l L 1 m l t n S e ~ e ( T ! s u p p o ~ a l l O l e l i g i ö l e D . C . , 2 0 2 5 0 , o r t h i s o r g n i z o n , o r a l l , a w r t t n c o m - co s u m e r s w h o w i s h t o , a V O i d I n c u m n g l a r l o n g d i s t n c e p l a i n t . S u c h c o m p l a i n t m u s b e f i l e d n o t l a t e r t h a n 1 8 0 d a fe e t o c h o o s e t o l l b l o c k i n g o r t o l l c o t r l a t n o c o a f t r t h e a l l e g e d i s m i n a t i o n , o r b y s u c h l a d a t e t o Ho w d o i k n o w w h e t h e r i a l n e l i g i b l e ? w h I c h t h e S e c r r y o f A g c u l t u r e o r t h e R u r a l E l i f c a t i El i g i b i l i t f o r ü f e l i n e , L i n k U p a n d T L S s u p p o r t v a r i e s b y A d m i n i s t t i o n e x n d s t h t i m e f o r f i l i n g . I d e n t i t y o f c o m - st t e . I n d i v d u a l s W I r e i d i I n s t t h a t h a t h e i r o w n p l a i n t s w i l b e k e p t c o n f d e n t i a l e x c e t o t h e e x n e c e s di s c o u n t o r o m s a u a l i f f o r f e d e r l L i f l i n A . I I n k I I n : i t l ~ . ~ , . ~ _ _ . _ . . . . . _ . _ _ . . . . _ " . . , _ _ _ _ j ~ . _ . , _ . . _ _ _ " Ge n e r a l In f o r m a t i o n C o n t i n u e d 21 1 Ge t H e l p . Gi v e H e l p . o; a l 2 - 1 - 1 f o r e a s y a c c e s s t o s t a t e w i d e H e a l t h a n d Hu m a n S e r v i c e s I n f o r m a t i o n ' an d R e f e r r a l . ( o r 1 - 8 0 0 - 9 2 6 - 2 5 8 8 ) Re p o r t i n g A T e l e p h o n e P r b l e m ca i i o u r r e p a i r s e i c e 2 4 - h o u r n u m b e r . a t 8 0 0 - 4 0 0 - 5 5 6 8 . Wf T W o n ' t M y T e l e p h o n e W o r k ? . .T h a t d e p e n d s o n w h e t e r t h e p r o b l e m i s i n y o u r t e l e p h o n e s e t . t h e w i r i n g i n s i d e y o u r h o m e o r o f f c e , o r i n t h e o u t s i d e lin e s a n d s w i t c h i n g e q u i p m e n t h a t t h e t e l e p h o n e c o m p a n y u s e t o p r o v i d e y o u w i t h s e r v c e . S i m p l e t e t s c a n h e l p y o u .. d e t e m i l n e w h e r o r n o t t o c a l l u s f o r r e p a i r a s i s t n c e , s e e b e l o w f o r f u r t h e r i n s t c t i o n s . HD W T o C o n n e c O r D i s c o n n e c Y o u r T e l e p h o n e . i: l l u s t t i o n o n e , t w o , t h r e a n d f o u r : I l e c p t l e s o r s t n d a r d j a c k s c a n a c o m m o d a t e m o d u l a r te l e p h o n e c o r d s . T o .i n s l l y o u r t e l e p h o n e , m a t c h t h e p l u g a t t h e n d o f t h e t e l e p o n e c o r d w i t h t h e . r e c e p t a c l e a n d i n s r t T o d i s c o n n e c t t h e te l e p h o n e , s q u e e z e t h e c l i p o n t h e p l u g a n d p u l l o u t o f t h e r e p t l e . ü'l ú s t t l o n f l v e a n d s i x : R e c e p t a c l e s o r n o n - s t n d a r d j a c k s c a n b e m a d e t o a c c o m m o d a t e s t n d a r d J a c k s o r m o d u l a r te l e p h o n e c o r d s b y t t e u s e o f a d a p t e r s . T h e a d a p t e r s s i m p l y p l u g i n t o t h e r e c e p t a c l e . W i t h t h e a d a p t e r I n p l a c e , f o l l o w 'e s t e p s t o i n s l l y o u r t e l e p h o n e . iti o n s e v e n : T o c o n n e c t y o u r w a l l t e l e p h o n e , m a t c h t h e h o l e s i n t h e b a c k o f t h e t e l e p h o n e w i t h t h e r i v e t s o n t h e ,m o u n t n g , p u s h t h e t e l e p h o n e l i g h t l y a g a i n s t t h e m o u n t i n g w h i l e s l i d i n g d o w n i n t o p l a c e o v e r t h e r i v e t . T o d i s c o n - "s l I d e t h e t e l e p h o n e u p t o I I f t l t o f f t h e r i , t h e n p u l l t h e t e l e p h o n e a w a y f r o m t h e r e p t a c l e . . 'I T ~ T r o u b . l e s o o t T e l e p h o n e A n d r l ! l e p h o n e ¡ i me n t te c a n h e l p y o u d e t e r m i n e W l i y o u r t e l e - e i s n ' t w o r k i n g : ) C h e c k t o s e e i f a l l y o u r t e l e p h o n e s a r e p l u g g e d in a n d t h e h a n d s e t i s h u n g u p p r o p e r t y . Pe r f o m i a v i s u a l i n s c t n o f a l l e x p o wir i n g a n d c o n n e c t i o n s f o r d a m a g e o r l o o s co n n e c t o n s . :) i f y o u h e v t e l e p h o n e a c c e o r l e s u c h a s an s r i n g m a c h i n e s , s p e a k e r t e l e p h o n e s , co r d l e s t e l e p h o n e s , s e u r i s y e m s o r n i g h t . b e l l s - a k e s u r e t h a t e q u i p m e n t I s W o r k n g . I f yo u r t e l e p h o n e s e r v i c e w o r k w l t i o u t a n y o f th e a d d e d e q u I p m e n t , t h p r o b l e m m a y b e . w i t t h e a c c r i e s . 4) I f y o u h a v e o n l y a n e t e l e p h o n e a n d i t u n p l u g s , . t a k e i t t o a f r i e n d ' s h o m i i o r o f a n d p l u g i t in . I f i t d o e s n ' t w o r k t h , y o u p r o b a b l y h a v e a te l e p h o n e e q u I p m e n t p r o b l e m . S) I f y o u h a v t w o r m o r e t e l e p h o n e s , u n p l u g a l l of th e m . T h e n t r e a c h o n e n e a t a t l m e - n ea c h t e l e p h o n e J a c k o r o u t l e t I f o n t e l e p h o n e do e n ' t w o r k a n y w e r , y o u p r o b a b l y h a v a te l e p h o n e e q u I p m e n t p r o b l e m . I f n o n e o f t h te l e p h o n e s w o r k I n a p a r t l a r í a c k y o u m a y Re p a i r S e r v i c e ~~E ~~ . ~ " . ø I f : i f. t 1 -4~Ei.oi.C :G e n e r a i i n f o r : m a # ô n c ' o n t i n u e d - IJ~E If T h e P r o i i l e m I s I n . Y o u r J a c k O r W i r e T h a t . Ru n s Th r o t i g h . Y o u r , H o m e O r O m c e _ Yo u h a v s e v e r l o p t i o n s t o r e p a i r t h e p r o b l e m : . . . " . . 1) H I r e F a i r P i n t C o m m u n i c a t i o n s t o r e a i r yo u r i n s i d e w i r i n g . C a l l 8 0 0 - 0 0 - 5 5 6 8 t o s c h e d u l e t h e r e p a i r . I f y o u su b s c r b e t o o u r o p o n a l W i r e M a i n t e n a n c e p l a n w e w i l l r e p a i r y o u r J a c k o r i n s e w l r i n g ' a t n o c h a r g . I f y o u do n ' t s u b s r i b e , w e w i l b e h a p p y t o r e p a i r t h e . p r b l e m a t o u r . s t n d a r d r a t e t o r l a b o r a n d - m a t e r i a l s . 2) H i r e a i I n d e p e n e n t c o n t c t r o r h o m e r e p a i r e x p e t o r e p a i r y o u r J a c k o r I n s I d e w i r i n g . 3) . R e p a i r t h e p r o b l e m y o r s e l f . . If T h e P r o b i e m I s I n T h e O u t i d e Ü r i e s O r S w i t c h i n g E q u i p m e n t We w i l l t a k e q u i c k a c t o n t o c o r r t h e p r o b l e m a t n o c h r g e . Te l e p h o n e R e p a i r R e s p o n s i b i l t y . . . , We k n o w t h i s c a n s o m e t i m e s b e c o s i n g ; t o h e l p c l a r i f y , w e h a v e i n c l u d e d t h e d i a g r m b e o w t o i l u s t t e w h e r e ~ Fa I r P o i n t C o m m u n i c a o n s r e p o n s i b i l i t e n d s a n d w h r e y o u r r e s p o n s i b i l t y b e n s . I f y o u h a v e f u r t e r Q U e s s , p l e a s e ~ . co n t a c t l I s o w e c a n h e l p y o u r e l v e y o u r t e l e p h o n e . p r o b l e m . i.o &. i: CU e R R E S P O S l B i t TE C O M P A N RS N S B i i ~ . 1* l l \ _l I ~ CC W ! +- ' 1 . . 1 l P w +- ~ J i l l - ~" , W I Te l e p h o n e R e p a i r , ' ' , ; ~ Wh e n y o u c a l l u s f o y o u r t e l e p h o n e r e p a i r w e w i l l d o o u r b e s t o l o c a n d f i t h e p i b l e m . I n s o m e c a e s , w e c a n n o t . ~ : Id e n t i f y t h e p r o b l e r r w i t h o u s e d I n g a r e p a i r te n i c i a n t o y o u r h o e o r o f c e T h e r e m a y b e a c h a r g f o r t h s r e p a i r v i i t i M ' " A t r p c h a r g i s a p p l i e w h e o u r r e p a i r t e c h r i l c n m a k e a t i p t o y o u r h o m e o r o f f a t y o u r r e q u e s , a n d f l n d s t h e t e i e - ' i i i : ; ph o n e r e p a i r i s y o u r r e s l b l f t y ( t e l e o n e e q i p m e n t j a c k a n d i n s i d e w i r i n g . T h e t r p c h a r g e i s f o r t r v e l c o : i t i s " j , ' " ' i no a r e a i r c : r g . R e p a r o f y o u r e q u i p m e n t o r w i r i n g i s a v i l a b l e a t o u r s t n d a r d r a f o r l a b o r a n d m a t e a l s ; ' ! ; ' , If t h t r b l e i s f o u n d t o b e i n o u r n n e s o r s w t c h i n g ~ u i p m e n t , w e w i l t a k e q u I c k a c o n t o c o r r t h e p r o l e m a t n o ' ; ~ ) , ch ~ · ~ Ho w t o T r o u b l e s h o o t A t T h e N e t w o r k I n t e r f c e D e v i c e , . . , i A N r O d e v i c e i s l o c t e d o n t h e o u t e ' o f y o u r h o m e o r b u i n e s . I t e n a b l e s t h e s u b s C e r t o d e t e n n i n e w h e t a p r o b - , . ' i i . . le m i s o n t h c u s t m e r p r e m i s e . B y t e n g t h : N I D y o u c a n s a v e t h e x n s e . o f a n u n n e c r y s e r v c e c a l l . , ; \ ; ' , 1) L o t e t h e N I O o n t h o u t d e o f y o u r h o m e o r b u s i n e : . " 2) R e m o t h c o w i t h 3 ' s c r i ' ( \ t . ' 3) R e t h p l u g - i n b y d e p r i n g t h e c l i p . ' l . ; ' : , . 4) i n s t e l e p h o n e b a s e c o r d i n t t h e J a c I t y o u h e a r a d i a l t o n e a n d t h e - t e l e p h o n e w o r k , t h e t r b l e i $ i n t h e " , ' , ho u s e a n ë l t h e r e p a r i s y o u r r e n s i b l . . d" t s & ' ¡ S ' " ~ ~~ d ¡ U A , p " . , l t . ' ' l , : ~ , . " e ' ~ " i t . C t o l ~ II ~ S l i . . , . . ~ L , ~ . . . ' " " " . V ~ ~ ~ ~ .. . . - . . . , . . " " . . . . . . . . . , . . J'.1 1 ::1 , (i Te l e p h o n e Re l i a b i l i t y I s t h e # 1 r e n c u s t o m e r s h a v a h o t e l e - ph o n e . S e r v i c e f r m . F a l r P o i n t C o m m u n i c a o n s I s p r o c t e d by t w l e v l s o f b a c k u p s o w h e n t h p o e r i s o u t y o u c a n st i l l l I e y o u r p h o n e . T h e r e a r e m a n y g r t r e a n s to u s e yo u r h o e t e l e p h o n e . . R e l i a b i l t y , y o u r h o m e p h o n e w o r k w h e n t h e p o w r go o u t . . S e c u r i y o u a r e l e s l i k e l y t o h a v y o u r c o v e r s t i o n ov e r h e a r d w h i l e u s i n g y o u r h o m e p h o n e . D e p e n d a b i l i t y y o u d o n ' t h a v e t o w o r r a b o u t d r o p p e d ca l l s o r ' p O Q r c o v r a g e . . A f r d a b l l t y : t e l e p h o n e s e r v i c e , is i n e x p e n s i v e . . H a s l e f r : y o d o n ' t h a v e t o r e c h a r g e b a t t r i e s o r wo r r a b b u t m i s p l a c i n g e q u i p m e n t . F R E E d i r e l i s t n g . A c o r d p h o n e w i t h t r d l o n a l s e r v c e p r o d e d b y f a i r P o i n t Co m m u n i c a o n s c a n b e y o u r I l f i l 1 e i n a p o w o u t a g e Be u s e i t d o e s n ' t r e q u i r e e l e c i t , y o u c a n s t y I n t o u c wi t h f a i l y a n d fr e n d s o r c ä l l f o r h e l p d u r i n g o r a f t r a st o n n . C o r d i _ - p h o n e s r e q u i r e e l e c c i t a n d c e l p j o n e s ma y n o t o p r a t e e l r i n g a n o u t a g e e i ~ c e n u l a r s y m s an d . t o r s a r e n o t r e u i r e t o p r o i d e b a c k u p p o w e r ) . F o r yo u r f a i l y s s a , F a i r P o i n t C o m m u n l c a t l O l u r g y o u to h a v a t l e s t o n e c o e d p h o n e . Bu s i n e s T e l e p h o n e Th e u s e o f t e e p h o n e s e c e f o r b u s i n e p u r p o s a u t - ma t i c a l l y s u b j e c t h a t s e r v c e t o b u s i n e s r a t e s r e r d l e s of t h e t y o f p r e m i s e s o n w h i c h t h t e l e p h o e i s i n s t l l e d . Ca l l n g F e a t u r e s We o f r a v a r i e t o f c o n v e n i e n t f e a r e s t h a t c a n b e a d d e d to a n y t e l e p h o e l i n e , m a k i n g y o u r p h o n e m o r e u s e f u l a n d po w e r f l : S e e i n s t c t o n s f o r u s i n g t h e s f e r e s . o n pa g e 1 4 - 1 9 . Y o u c a f i n d m o r e p r i c i n g a n d l n f o n n a t l n a t ww . f a i m o l n t . c o m - Lo n g D i s t n c e C a l l n g .': A t F a i r P o i n t C o m m u n i c a o n s w e t a k e p n d e i n b e i n g a . c o m p l e t p h o n e s e r v i c e p r o v i d e r . f a i r P o i n t L o n g D i s n c e si m p l i f i e s y o u r l o n g d i s t n c n e e s a n d p u t s a l l y o u r se r v i c e s o n o n e b i l . W e o f e r a v a r i e t y o f r a a n d pa c k a g e s W e p r o i s e y o u o n e r a t e f o a l l y o u r c a l l s a n y ~t i m e o f d a y a n d d e p e d a b l e c u t o m e r s e r v . O r y o c a n . c h o o e a b u n d l e o f m i n u t t h a t s u l t s y o r l o n g d i s n c e . c a l l n g n e e d s . C a l l u s a t 8 0 - 4 0 . 5 5 6 8 o r v i s t o u r w e b s i t e at w w f a j m Q j n l , c o m f o r m o r I n m n n a t i o n a b o t F a i r P n t Lo g D i s n c a n d o u r H o m e P h o n e b u n d l e . Dir e c D i a l Wh e n y o u c a l l s t t i o n - t o - s t o n c h a r g b e g i n w h e n t h e ca l e d t e l e p h o n e n u m b e r a n s w . D i a l y o u r o w n l o n g di s t n c e c a l l s t o p a t h e l o w e s r a t e . O p e r a t o r h a n d l e d ca l l s , h a v a d d e d s u r c a r g . Pe r s n - t o - P e r s o n Wh e n y o u c a l l p e r s n - 1 : n t h e O P E R T O R h e l p s y o u pl a c e t h e c a l l . . i e i i t h e O P E R T O R w h o y o u w i h t o m a k e a pe r s o n - t o - p e i o n c a l l to a n d c h a r g b e g i n w h e n t h e co v e r s t i o n b e n s . R a t e a r e h i g h e r t h a n d i r e t d i a l e d ca l l s .Co l l e c . Yo u c a n c a l l c o l l e c I f t h e p e r s o n - y o u a r e c a l l i n g a g r e s t o pa y t h e c h a r g . I f y o u W a n t t o m a k e a c o l l e c c a l l , p l e a s e be s u r e t o t e l l t h e O P E R T O R w h e n y o u p l a c e t h e c a l l . Tim e A n d C h a r g e s If y o u w a n t t h O P E R A T O R t o q u o t e t i m e a n d c h a r g o n a ca l l , b e s u r e , t o a s k t h e O P E R A T O R f o r t i m e a n d c h a r g wh e n p l a c i n g t h e c a l l . C h r g e s a r e t h e s a m e a s f o r a n op e t o r - l a n d l e c a l i . n m e a n d c h a r g b i l l n g m a y n o t b e av a i i a b l e w i t h a l i l o n g d i s t n c e c o m p a n i e s Ca l l i n g C a r d If y o u h a v t e e p h n e c a l l n g c a r d , y o u m a y p l a c e c a l l s an d c h a r g t h e m t o y o u r c a l l n g c a r d n u m b e r . W i t h Fa i r P o i n t L o n g . O i s t n c e a p e r s o n a l c a l l n g c a r d I s i n c l u d e d , . ca l i u s a t 8 0 0 - 4 0 - 5 5 6 8 t o r e u e s y o u r s . ' Th i r d P a r t B i l l i n g Cu s t e r s m a y p l a c e c a l l s a n d h a v e t h e c h a r g b i l e d t o an o e r n u m b e r . T h i s s e r v i c r e q u i r e O P E R T Ò R a s i s - ta n c e a n d r a t e a r e h i g h e r t h a n d i r e c t - d i a l e d c a l l s . T h i s ma y b e b l o c k e d o n y o u r l i n e . I f y o u w i s h t o h a v e t h e t h i r d pa r t b l o c k r e m o v e d p l e a e c o n t a t u s . wn g D i s t n c e I n f o r m a t i o n Di a l " 1 " , p l u s t h e a r e c o e , p l u s 5 5 5 - 1 2 1 2 . C h r g e s m a y ap p l y t o r l o n g d i s t n c I n f o r m a t i o n . bl~0. i:o ~~Ei-oI.i: CERTIFICATE State of Kansas ss County of Ford WE, the undersigned t1i'§€la UVlri-h and of the_Fremont Telcom utilty, on our oath do severally say that the foregoing return has been prepared under our direction, from the original books, papers, and records of said utilty; that we have carefully examined same, and declare the same to be a correct statement of the business affairs of said utility for the period covered by the return in respect to each and every matter and thing therein set forth, to the best of our knowledge, information and belief. (Chief Officer) Subscribed and Sworn to Before Me this:: day of "- úih , (Year) _2011_.~p~'K Notary Public .NOTARY PUBLIC - State of Kansas. ~ BETTE ~t lJ . _ My Appt Ex. . J My Commission eXPire~ k? I to , (Year)d-ILf Rev 3/02 gdk/excel/jnelson/anulrpts/telannualrpt Page 21