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HomeMy WebLinkAbout20150610Application.pdfWlot$ o'Leary ln|W. State Street, #l5O Boise, ldaho 83702 Voice / Tex[ 208.453.5106 E-MaiL Mollv @ BizCou nselorAtlaw.com l0lune 2015 [re @m BizCounseld .1.:: i. I, i ?l tl Jliii I 0 PFI 3: i l ;ii.. r111'111:i i.','...,'l ;; :,..' Ms. Jean Iewell Commission Secretary ldaho Public Utilities Commission +72W. Washington Boise, lD 83702 Hand Deliverd Fl,lLl'T-tsol RE: IN THE MATTER OF THE APPLICATION OF FARMERS MUTUAL TELECOM, INC. FOR A CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY TO PROVIDE SERVICE AS A COMPETITIVE LOCAL EXCHNAGE CARRIER Dear Ms. fewell: Enclosed please find the above.referenced APPLICATION for filing on behalf of Farmers Mutual Telecom, Inc. We have enclosed an original and seven Z) copies, as well as an additional copy to be filesamp for our records. Very truly yours, Law, PLLC Molly O'Leary 0SB No. +996) BlzcouNSELoR@ LAW, PLLC lns W. State Street #150 Boise, ldaho 83702 Telephone: [208] 453.6105 E-mail: Mollv@ BizCounselorAtLaw.com Attorneys for Farmers Mutual Telecom, Inc. - :: ,,a j: i ,', Jr-::l I 3 IrlJ 3: I 7 BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION lN THE MATTER OF FARMERS MUTUAL L- t / , . t,- A. ttrrLtbM, iNdi AppLrcAloN Fo'R-' '- 1 casr No. tr M tl'T' 15 '0 .l APPROVAL OF A CERTIFICATE OF PUBLIC ) CONVENIENCE AND NECESITY ] APPLIC,TTION Farmers Mutual Telecom, lnc. ["FM Telecom") hereby submits this application for a Certificate of Public Convenience and Necessity ('Certificate") to provide basic local exchange service as a Competitive Local Exchange Carrier ["CLECJ in the state of ldaho. FM Telecom respectfully requests that the ldaho Public Utilities C-ommission ["the Commission'l grant the Certificate pursuant to Sections 6l-526 through 6l-528,ldaho Code, and IPUC Rule of Procedure ll4. r. NAML AppRESS ANp FORM OF BUSINESS A. FM Telecom is a full-service telecommunications company proposing to offer Dialtone, Local, and Long Distance calling servicel ISP services; Hosted PBX, Fire and Security servicesl Special Access; Computer Repair and Virus Cleanup services; as well as Cellular Telephone services throughout the sate of ldaho. FM TELECOM'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I B. FM Telecom is an ldaho corporation and is a whollyowned subsidiary of Farmers Mutual Telephone Company which likewise is an ldaho corporation C FM Telecom's principal business address is: 319 SW 3rd Street P.O. Box 1030 Fruitland, ID 83519 D. See attached certified copy of FM Telecom's articles of incorporation. [Exhibit 0. E. See attached certificate of good standing issued by the Secretary of State for the State of ldaho. [Exhibit 2J. F. The name and address of FM Telecom's registered agent for service in ldaho is: Reece M. Hrizuk l5ll N. Whitley Drive Fruitland, lD 83519 G. FM Telecom is a wholly owned subsidiary of Farmers Mutual Telephone Company. H. The names and addresses of FM Telecom's directors and officers are as follows: DIRECTORS a o o o o OFFICERS a o a Glenora Wright Dennis Uiiiye Richard Howard Gary Brown William Johnson Glenora Wright, President Dennis Uiiiye, Vice President Richard Howard, Secreary/ Treasurer FM TELECOM'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I 2. TELECOMI"IUNIC,{TIONS SERVICE Upon the effective date of an approved Certificate, FM Telecom intends to provide Dialtone, Local, and Long Distance calling servicel ISP services; Hosted PBX, Fire and Security servicesl Special Access; Computer Repair and Virus Cleanup services as a Competitive Local Exchange Company ['CLEC'). 3. SERVICE TERRITOR.Y FM Telecom intends to provide the foregoing services throughout the State of ldaho. With respect to local exchange services, FM Telecom intends to compete with Century Link in its service areas. 4. FINANCIAL INFORMATION Because FM Telecom is a new entity, it is providing the CONFIDENTIAL financial information of its parent company, Farmers Mutual Telephone Company, which information is attached hereto as Exhibit 3, pursuant to IPUC Rule of Procedure 57. 5. MAPS FM Telecom proposes to provide service in Century LinKs existing service areas and thereby references and incorporates herein by this reference Century Link's seruice area maps on file with the Commission. 6. TARIFF FILINGS FM Telecom's illustrative Price List for the services to be offered under the requested Title 62 is attached hereto as Exhibit 4. 7. COMPANY CONTACTS The Company contacts for establishment of seruice, complaints and inquiries regarding service and billing, or repofting or inquiring about network outages or service problem are as follows: FM TELECOM'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY.I Customer Contact 319 SW 3'd Street, Fruitland, ID 83519 PO Box 1030, Fruitland, ID 83519 Telep h o n e : 2O8.452.2OOO Toll Free: 86.452.4241 Fax 208.452.5341 Emai l: fa rm erscustomerservice @ FM Telecom. net Commission Contact [For complaints, inquiries and matters concerning rates and price listsJ: Daniel E. Greig 3t9 SW 3'd Str-eet PO BOX tO30 Fruitland, lD 83519 Tel ep h on e : 2O8.452.2OOO Email: Dan @ FMTelecom.com 8. INTERCONNECI'ION AGREEMENT An lnterconnection Agreement has not yet been executed between FM Telecom and Century Link Century Link will file an executed copy of the lnterconnection Agreement with the Commission for approva once it has been completed. 9. COMPLTANCE W|TH COMMTSSION RULES FM Telecom has reviewed all of the Commission rules and agrees to comply with them, unless otherwise ordered. IO. ESCROW ACCOUNT FOR ADVANCE DEPOSITS Advanced deposits will not be required. II. RELEASE OF INFORMATION FM Telecom hereby permits the release of its name, address and general business telephone number in response to a request for the same. FM TELECOM'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I DATED this loth day of June, 2O15. FM TELECOM5 APPLICATION FOR CERTIFICATE OF PUBUC CONVENIENCE AND NECESSITY.I BizCounselor@ Law, PLLC EXHIBIT I CERTIFIED COPY OF FARMERS MUTUAL TELECOM, INC.'S ARTICLES OF INCOR.PORATION [ATTACHED] FARMERS MUTUAL TELECOM, tNC CrcN APPLICATION - D(HIBITS State of ldaho I, LAWERENCE DENNEY, Secretary of State of the State of ldaho, hereby certify that I am the custodian of the corporation records of this State. I I FURTHER CERTIFY That the annexed is a full, true and complete duplicate of articles of incorporation of FARMERS MUTUAL TELECOM, lNC, an ldaho corporation, received and filed in this office on February 2,2015, under file number C 204851 , including all amendments filed thereto, as appears of record in this office as of this date. Dated: June 9,2015 By SECRETARY OF STATE F'TED ARTICLES OF I N GORPORATION (General Business) (lnstructions on back of applicaton) The undersignad, ln orderloform a Corpomtion underthe provislonsof Title 30, Chapter 1, ldaho Code, submits the fotlowing artides of lncorporation to the S€cretary of State. [ltfEB-? "Sf^?BBf tHry{0 Pefirrc Arilcle 1: The name of the corporatlon shall bel FARMERS MUTUAL TELECOM, INC Artlcle 2: The numberof shares the corporatbn is authorird to i"sue: 1 Artlcls 3: The street address of the rogistorcd officeis: 1511 N. Whlfloy Drlve, Fruidand, lD 83619 and he name of the registered ag€nt at suchaddress*. Reece M. Hilzuk Artlcle l: Ths name of tha incorporator is:Glenora F. Wright andad<lreseof theincorporator,*' 2195 N'W' 1St AVenue, Fruitland, lD 83619 Artlcle 5: The mailing address of the corporation shall be: P.O. Box 1030, Fruitland, ID 83619 OptlonalArtlclec: TypedNamer AcEg Ig!I $I E{I Secalary of Shl6 u3€ ordy II}A}D EECRRIIRY OT !TN!E s2lg2,l2B15 OSr 0$ trT:52345 Et: 1?585? BH: t4E9e28 IG 100.00 - 100.00 gDBs tz Cudomor Accl #: (if u.ilg pn-rdd !c6rnl) TypedName: Glenora F. Wright c&trltr51 EXHIBIT 2 CERTIFICATE OF GOOD STANDING ISSUED BY THE SECRETARY OF STATE FOR THE STATE OF IDAHO [ATTACHED] FARMERS MUTUAL TELECOM, INC CrcN APPLICATION . EXHIBITS State of ldaho CERTIFICATE OF EXISTENCE OF FARMERS MUTUAL TELECOM, INC File Number C 204851 I, LAWERENCE DENNEY, Secretary of State of the State of ldaho, hereby certify that I am the custodian of the corporatlon records of this State. I FURTHER CERTIFY That the record of this office show that the above-named corporation was incorporated un{er the Iaws of ldaho on February 2,2015. I FURTHER CERTIFY That the corporation is in goodstanding on the records of this office. Dated: June 9, 2015 By EXHIBIT 4 FARMERS MUTUAL TELECOM, INC.'S ILLUSTRATIVE PRICE LIST IATTACHED] FARMERS MUTUAL TELECOM, INC CrcN APPLICATION - EXHIBITS Schedule of Rates and Charges Together with Rules and Regulations Applicable to Telephone Service Provided in the State of Idaho Served by Farmers Mutual Telecom Inc. P O Box 1030 319 Sw 3'd St Fruitlan4 ID 83619 Index I. SECTION INDEX Section Index Definitions General rules and Regulations Application Explanation of Symbols Obligation of the Company Use of Services and Facilities Establishment and Furnishing of Service Telephone Directories Establishment and Maintenance of Credit Minimum Contract Periods and Termination of Service Payment for Services and Facilities Special Services and Facilities Resale of Services Network Access Service Access Line Service Custom Calling Features (CCF) Advanced Custom Calling Features (ACCF) Service Connection, Move and Change Charges Trunk Hunting Service Arrangements Directory Listing Off Premise Extension Service Vacation Rate Construction Charges Lifeline Idaho Te lecommunications Servi ce Assistance Program flTSAP) Surcharge 2-5 5-8 II.9-17 9 9 9-t I tt-12 t2-14 t4 t4 t4-16 t7 t7 t7 t 8-31 I 8-19 t9-21 2t-24 25-26 26 2748 29 29-30 30-31 32-35 35 m. IV. V. Farmers Mutual Telecom Inc.Page2 SECTION INDEX, CONTINUED VI. Idaho Universal Service Fund Surcharge V[I. Integrated Service Digital Network VIII. Direct [nward Dialing [X. Basic Emergency 9l I X. Billing Disputes Access Line Service Adjustments of Charges Advanced Customer Calling Features (ACCF) Alterations Application Application for Service Basic Emergency 9l I Billing Disputes Change in Telephone Number Connections with Subscriber0wned Equipment Constuction Charges Credit, Establishment of Customer Calling Features (CCF) Defacement of Premises Definitions Directories Direct Inward Dialing (DID) Directory Listings Discontinuance of Service Equipment, Ownership and Use of Establishment and Furnishing of Service Establishment and Maintenance of Credit Explanation of Symbols General rules and Regulations 36 36 37 37 5ll 22 13 9 t2 37 38 ll 5 t4 37 27 l6 l3ll 30 t4 t9 ll t2 t4 9 t4 Farmers Muhral Telecom Inc.Page 3 SUBJECT INDEX, CONTINUED Idaho Telecommunications Service Assistance Program Idaho Universal Service Fund Surcharge Indiscriminate Use of Facilities Intemrption of Service Installation Costs Integrated Service Digital Network (ISDN) ITSAP Language, Improper Lifeline Line Extensions Listings, Directory Maintenance and Repairs Minimum Contract Periods Move and Change Charges Network Access Line Service Obligation of the Company Ownership and Use of Equipment Off-Premise Extension Service Payment for Services and Facilities Payment of Service Reconnection Charge Resale of Services Responsibility for and Use of Equipment Restoral of Service Charge Service Charge for Restoration of Service Service Connection, Move and Change Charge Special Services and Facilities Tampering with Equipment Telephone Directories Telephone Numbers Telephone Assistance Program Termination of Service Trunk Hunting 35 36 t2 l0 t4 36 35 l8 l3 l4 25 9 1l 29 t7 l3 t4 t7ll t4 25 t7 t2 32 t3 27 t2 t4 l3 32 l5 26 Farmers Mutual Telecom Inc.Page 4 Universal Service Unusual Installation Costs Use of Service and Facilities Vacation Rate I. DEFINITIONS Access Line The circuit that travels from the Central Office to the subscriber premise terminating at the protector that provides direct access to the local exchange and the toll switching networks. Appligation A formal request for services an4 once accepted, a contract between the company and the customer. Channel The electrical path provided by the Telephone Company between two or more locations. Circuit A channel used for the transmission of electrical energy in the furnishing of telephone service. Company Farmers Mutual Telecom Inc. Connectinq Companv A corporation, association, partnership, or individual owning or operating one or more exchanges and with whom taffic is interchanged. Customer Provided Equipment (CPE) Any devices, apparatus and associated wiring provided by a subscriber for use with facilities furnished by the Company. 35 t4 t2 29 Farmers Mutual Telecom Inc.Page 5 I. DEFINITIONS, CONTINUED Direct Dialine The capability for a subscriber to dial anywhere in the United States with a series of numbers without operator assistance. Exteqded Area Service (EAS) Local network services extended beyond the original exchange boundaries. Extra Listine Any directory listing of a name or information in connection with a subscriber account beyond that which is provided with regular services. f;orqisn Exchanee Directory Listine A directory listing in the directory of an exchange other than the exchange where service is fumished. Installation Charee A non-recurring charge made for the placing or furnishing of telephone services. Local Exchange The connections available within an exchange area typically served by a single switch but which can be extended to include additional areas. The local exchange allows connection to the interexchange network. Local Exchanee Service Telephone service furnished between subscriber stations located within the same local service area. Local Messase A communication between subscribers' stations within the same Exchange Area. Local Service Area That geographical area throughout which a Subscriber obtains telephone service without the payment of a toll charge. Farmers Mutual Telecom Inc.Page 6 DE FINITION S, C ONTII\UED Main Station A suitable telephone instrument or station connected to a network via an access line through a Central Office and has a unique telephone number. Premises All of the building or the adjoining portions of a building occupied and used by the Subscriber; or all ofthe buildings occupied and used by the Subscriber as a place of business or residence, which are located on a continuous plot ofground not intersected by a public highway or thoroughfare. P4marv Station Synonymous with Main Station. Private Branch Exchanee (PB)O An arrangement of equipment used by a subscriber and connected directly to a central office by means of trunk access lines, from which connection is made to stations at various locations or customer premises, thereby providing telecommunications between these stations and also communication with the general exchange system. Private Line A circuit provided to fumish communication only between the two or more telephones directly connected to it, and not having connection with a central office. Public Telephone An exchange station, either attended or equipped with a payment (coin or credit card) device, which is installed for the convenience of the public at a location chosen or accepted by the Company. Semi-Public Telephone A Semi-Public Telephone is an exchange station equipped with a payment device (credit card), designed for a combination of subscriber and public usage at locations more or less public in character. Semi-Public telephone service is considered as a form of subscriber service. Farmers Mutual Telecom Inc.Page 7 I. DEFINITIONS, CONTINUED Subscriber A person or agency subscribing for telephone service. As used in this Tariff, a separate Subscriber is involved at each location, or continuous property, where service is furnished. One individual or firm therefore may be considered as two or more separate Subscribers, even in the same Exchange. The privileges, restrictions, and rates established for a Subscriber to any class of service are limited to the service at one location; and no Soup treatment of service at separate locations fumished to one individual or firm, is contemplated or to be implied, except when definitely provided for in the schedules. Tariff The document prepared by the Company, which lists the communication services offered by the Company and the associated rates and charges. Telephone StaJion A suitable telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so connected as to permit kansmitting of and receiving telephone messages. Toll Messase A message from a calling stration to a station located in a different local service area. Toll Service Telephone service rendered by the Company or another carrier between patrons in different local service areas in accordance with the rates and regulations specified in the applicable carrier s tariffor price list. Trunk A telephone communication channel between (a) two ranks of switching equipment in the same central office, (b) between central office units in the same switching center, or (c) between two switching centers. Farmers Mutual Telecom Inc.Page B I. GENERAL RULES AND RBGULATIONS A. APPLICATION The rules and regulations specified herein apply to the local services and facilities of Farmers Mutual Telecom Inc., hereinafter referred to as the Company. Failure on the part of the Subscriber to observe these rules and regulations of the Company, after due notice of such failure, automatically gives the Company the authority to discontinue the furnishing of service. In the event of a conflict between any rate, rule, regulation or provision contained in these General Rules and Regulations and any rate, rule, regulation or provision contained in the specified tariffs, the rate, rule, regulations or provision contained in the specific tariffs shall prevail. These tariffs cancel and supersede all other tariffs of the Company issued and effective prior to the effective date ofthese tariffs. B. EXPLANATION OF SYMBOLS (C) Signifies a changed regulation (D) Signifies a discontinued rate, treatment or regulation. (I) Signifies an increased rate or new treatment resulting in increased rate. (K) To signiff that material has been transferred to another sheet or place in the tariff. (M) To signiff that material has been transferred from another sheet or place in the tariff. (N) Signifies a new rate, treatment or regulation (R) Signifies a reduced rate or new treatment resulting in reduced rates. (T) Signifies a change in text but no change in rate, treatment or regulation C. OBLIGATION OF THE COMPANY 1. Availability of Facilities The Company's obligation to furnish telephone service is dependent upon its ability to secure suitable facilities and to provide such service without unreasonable expense. Farmers Mutual Telecom Inc.Page 9 IL GENERAL RULES AND REGULATIONS, CONTINUED C. OBLIGATION OF THE COMPANY, CONTINUED 2. Intemrption of Service An allowance will be made upon notice and demand to the Company for intemrption of service not due to Subscriber negligence if the interruption continues for more than twenty-four hours from the time it is reported to or detected by the Company. The allowance will be the prorated portion of the monthly rate for the service made inoperative. The Company will credit a Customer s account by an amount equal to the monthly rate for one month of basic exchange service (Access Line Service), if the Customer reports an out-of-service condition, which has deteriorated service to the extent that the Customer cannot make local calls or cannot receive local calls or cannot use the service for voice-grade communications because of cross talk, static, or other transmission problems, and service is not restored (l) within sixteen hours after the report of the outage if the Customer notifies the Company that the service outage creates an emergency for the Customer or (2) within twenty-four hours after the report of the outage if no emergency exists except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight hours or by 6:00 p. m. on the following Monday, whichever is sooner. The credit will not apply to "out-of-service" conditions resulting from the willful neglect, misuse or abuse by the Customer. The credit will not apply to "out-of- service" conditions where the outage is in the Customer inside wire or Customer s premises equipment. This credit will not apply to "out-of-service" conditions resulting from natural disasters, or circumslances beyond control and knowledge of the Company. This credit also will not apply to "out-of-servic€" conditions where service has been temporarily or permanently discontinued for nonpayment of bills. 2. Use of Connecting Company Lines Lines of other connecting companies may be used to reach points outside the Company area when suitable arrangements can be made. Farmers Mutual Telecom Inc.Page 10 I. GENERAL RULES AND REGULATIONS, CONTINUBD 3. Defacement of Premises The Company will repair or replace any defacement or damage of property due to installation, existence, or replacement of Company property, when the damage is the result of negligence of the Company. 4. Adjustment of Charges In case of over-billing, a refund will be made by the Company for the full amount of excess charges when the amount can be determined; when the amount cannot be determined from available records, the maximum refund will not exceed the estimated over-billing over a two year period. 5. Adjustment of Charges, Continued In case of under billing, the Company reserves the right to backbill for the deficiency charges up to a period of two years D. USE OF SERVICE AND FACILITIES Ownership and Use of Equipment AII equipment and lines furnished by the Company are the properly of the Company even though located on the Subscriber s premises. Company agents or employees shall have the right to enter said premises at any reasonable hour to install or maintain equipment, make collections, or remove equipment. The Company may refuse to install or maintain any service at locations which arehazardous to Company employees. If such service is furnished the Subscriber may be required to install and maintain such service holding the Company harmless from any claims of damage by reason of the installation and maintenance of this service. lnterconnection Policy Subscriber-provided terminal equipment may be used and Subscriber provided communication system may be connetted with the facilities furnished by the Company for telecommunications services subject to regulations outlined in other parts of this tariff. In case any unauthorized atLachment is made, the Company shall have the right to disconnect suspend, or terminate the service. 1. Farmers Mutual Telecom Inc.Page 11 I GENERAL RULES AI\ID REGULATIONS, CONTINUED 3. Use of Subscriber Services Subscriber telephone service is furnished only for use by the Subscriber, his or her family, and associates. The Company may refuse to install or permit such service to remain on premises of public or semipublic character. The equipment may be installed at such locations provided the service is located so it is not accessible for public use. Tampering with Equipment The Company may refuse to furnish telephone service when Company equipment shows any evidence oftampering for the purpose of obtaining service without payment of charges applicable to the service rendered by the Company. Use oflmproper Language or lmpersonation of Another The Company may refuse service to anyone who uses or permits abusive or obscene language over Company facilities or impersonates another individual with fraudulent or malicious intent. 6. Indiscriminate Use of Facilities The Company may refuse to furnish service for indiscriminate use of facilities, except in case of emergencies. E. ESTABLISHMENT AND FURNISHING OF SERVICE l. Application for Service Application for service must be made on the Company s standard form which becomes a contract when accepted in writing by the Company or upon establishment of service. The Subscriber may be required to pay in advance all charges for the first billing period and connection charge if applicable. The conditions of such contracts are subject to all provisions of this and other applicable tariffs. Requests for additional service may be made orally, if provided in the original contract, and no advance payment will be required. A move within the exchange area is not considered to terminate the contract and orders for such may be made orally. IL 4. 5. Farmers Mutual Telecom Inc.Page 12 2.Telephone Numbers Telephone numbers are assigned to the Company by the Federal Communications Commission, and in turn, are assigned to customers for the establishment of telephone service. The use of a telephone number by a customer does not establish property rights to that number, nor does it guarantee service through any particular cental office. The Company retains full responsibility for numbers until such time as a number is transferred to another provider through a local number portability agreement. As such the Company reserves the right to change numbers when it is necessary to continue adequate delivery of service. When existing service is continued for a new Customer, the telephone number assigned to the former Customer may be retained by the new Customer only: (a) if the former Customer consents and properly notifies the Company in writing; and (b) if arrangements acceptable to the Company are made by the new Customer to pay all outstanding charges against the service to the Company. Alterations The Subscriber agrees to notify the Company of any alterations, which will necessitate changes in the Company s wiring; and the Subscriber agrees to pay the Company s current charges for such changes. Payment of Service The subscriber is required to pay all charges for services rendered by the company, both exchange and toll in accordance with provisions contained elsewhere in this tariff. The subscriber is responsible for all charges for service rendered at the telephone, including collect charges. Maintenance and Repairs The Company shall bearthe expense of all repairs and maintenance of its facilities, except where damage or destruction of its facilities is due to the neglect of the Subscriber. The Subscriber may not rearrange, remove, or disconnect any Company facilities without consent of the Company. Line Extensions Lines will be extended to permanent Customers in accordance with the guidelines established in the Construction Charge section. Where required by the conditions, applicants may be required to provide to the Company suitable private right- of- way parallel to the public highway. J. 4. 5. 6. Farmers Mutual Telecom Inc.Page 13 II.GENERAL RULES AND REGULATIONS, CONTINUED 7. Unusual Installation Costs When special conditions or special requirements of the Subscriber involve unusual construction or installation costs, the Subscriber may be required to pay a reasonably proportionate share of such cost. Title to all facilities constructed and paid for wholly or in part by the Subsuiber is vested in the Company. E. TELEPHONE DIRECTORIES The Company will furnish to its subscribers, without charge, only such directories as it deems necessary for the efficient use of the service. Other directories will be furnished at the discretion of the Company at a reasonable charge. F. ESTABLISHMENT AND MATNTENANCE OF CREDIT 1. Reconnection Charge Where service has been terminated by the Company in accordance with IPUC Rules and Regulations, the regular non-recurring charges shall apply for reconnection of service. G. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE l. Minimum Contract Periods Except as herein after provided, the minimum contract period for all services and facilities is one month at the same location. The length contract for directory listings, where the listing actually appears in the directory, is the directory period. The directory period is from the day on which the directory is first distributed to the subscribers to the day the succeeding directory is first distributed to subscribers. The Company may require a minimum contract period longer than one month at the same location in connection with special (non-standard) types of arrangements of equipment, or for unusual construction necessary to meet special demands and involving extra cost. Farmers Mutual Telecom Inc.Page 14 IL GENERAL RULES AI\ID REGULATIONS, CONTINUED I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVTCE Continued a. Termination of Service - Subscribers Request Service may be terminated prior to the expiration of the minimum contract period upon notice being given to the Company, and upon payment of any applicable termination charges, in addition to any applicable charges due for service which has been furnished. In the case of service for which the minimum contract period is one month, termination will require that charges due for the balance of the minimum period be paid. In the case of directory listings where the listing has appeared in the directory or where a non-listed or non-published listing has been properly omitte{ the charges are due to the end of the directory period, except that in the following cases charges will be continued only to the date of the termination of the extra listing or prop€r omission with a minimum charge of one month: (l) The Contract for the main service is terminated (2) The listed party becomes a Subscriber to some other class of Service. (3) The listed party moves to a new location. (a) The listed party dies. For special equipment, the charges will be based on the individual circumstances in each case as agreed upon at the time of installation. Farmers Mutual Telecom Inc.Page 15 II. GENERAL RULES AI\D REGULATIONS, CONTINUBD I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE Continued 2. Termination of Service - Subscribers Request, Continued Contracts for periods longer than one month covering services whose installation required line extensions may be terminated upon payment of all charges that would accrue to the end of the contract period, or the contact will be ffansferred to a new applicant who is to occupy the same premises and will subscribe to the servic.e effective on the day following termination by the original Subscriber. Service may be terminated after the expiration of the initial contract period, upon the Company being notified, and upon payment of all charges due to the date of termination of the service. 3. Termination of Service by the Company The Company adopts by reference the Rules and Regulations for All Telephone Companies Under the Jurisdiction of the tdaho Public Utilities Commission promulgated in OrderNo. 15290 in CaseNo. P-300{ by the Idaho Public Utilities Commission and all amendments to those rules which may be hereafter adopted by the tdaho Public Utilities Commission. Copies of these Rules and Regulations are on file in the business office and are available for public inspection. Before disconnection service the Company shall make a good faith effort to notiff the Customer. Subsequent to a Customer's account being delinquent, the Company shall serve written notice of disconnection to the Customers address. Customer may also receive a courtesy call from the company. Service shall not be disconnected prior to the eighth business day following mailed notices or prior to 6p.m. of the first business day following for personally delivered notices. Farmers Mutual Telecom Inc.Page 16 I. GENERAL RULES AND REGULATIONS, CONTINUED J. PAYMENT FOR SERVICE AND FACILITIES The Subscriber shall pay for service and facilities monthly in advance and shall pay for Moves and Changes when billed. Failure to receive a bill does not relieve the Subscriber ofthe responsibility for payment in accordance with the provisions set forth herein. All bills for service are due and payable at the office ofthe Company on or befbre the 20th day following the date of the statement of the month in which the bill is rendered. After the 20th day, bills are delinquent and subject to termination policy.If the bill is not paid when due, the Company may make a late payment charge of 1.5%o. K. SPECIAL SERVICES AND FACILITIES Special services and facilities not ordinarily used in the furnishing of telephone service and not otherwise provided for by the tariff schedules of the Company may be furnished or leased pursuant to special contract for such special service or facility for such period as may be agreed upon, provided such special service or facility or the use made thereof is not unlawful and does not interfere with the telephone service furnished by the Company. Special services are provided for each individual application as a custom-engineered system to satis$ and provide for the needs of that Customer. Applicable charges will be determined by the revenue requirements ofthe Company for each individual system. In the event any such special service or facility or the use made thereof interferes with the furnishing of the telephone service by the Company, the Company may terminate such contract and cease to furnish, such special service or facility after thirty days written notice to the Subscriber; and provided further that the commission may terminate such contract whenever, in its opinion, public interest requires such termination. K. RESALE OF SERVICES The Company shall deny service to a nonregistered telecommunications company that intends to use the service requested to provide telecommunications for hire, sale, or resale to the general public within the state of ldaho. Any telecommunications company requesting service from a local exchange company shall state in writing whether the service is intended to be used for intrastate telecommunications for hire, sale, or resale to the general public. Farmers Mutual Telecom Inc.Page17 II. NETWORK ACCESS SERVICE A. ACCESS LINE SERVICE l. Rates - Access Lines (including Leased Lines) Monthly Rates Residence Business New Plymouth & Payette $19.75 $32.00 2. Conditions a. The above rates apply to the provision of Access Lines which, when connected to a suitable telephone instrument provide access to the telephone network. b. Instruments must be provided by the Subscriber, subject to the conditions described in the Connection With Subscriber-Owned Equipment portion ofthis tariff. c. Additional instruments may be attached to Access Lines. The Company reserves the right to limit the number of instruments connected to an access line if they cause interference with the normal operation ofthe line. d. Tone Dial service is provided only where the facilities are available. 1. Business Rates Apply: a. At any location where activities are of a business, trade, or professional nafure. b. At any location where the listing of service at that location indicates a business, trade, or profession. c. Where only one Access Line is provided at a location, which is both a residence and a business. c. At schools, hospitals, libraries, churches, and other similar institutions. 4, Residence Rates Apply: a. At a private residence where business listings are not provided and telephone service is not used for the conduct ofbusiness. Farmers Mutual Telecom Inc.Page 18 III. NETWORK ACCESS SERVICE, CONTINUED b. At the place of residence of a clergyman, physician, or other medical practitioner provided the Subscriber does not maintain an oflice in the residence. B. CUSTOM CALLING FEATURES (CCF) Monthly Rate Call Waiting Call Forwarding 3 Way Calling Call Forward Remote Access Call Forward No Answer Call Forward Busy Speed Dialing 8 Speed Dialing 30 Call Transfer Wire Maintenance Voice Mail Voice Mail Paging Voice Mail Announcement l. Conditions Residence $3.00 $3.00 $3.00 $2.s0 $1.00 $3.00 $3.00 $3.00 $3.00 $s.9s $s.9s $3.00 $s.9s Business $3.00 $3.00 $3.00 $2.s0 $1.00 $3.00 $3.00 $3.00 $3.00 $6.9s $3.00 $s.9s a. Custom Calling Services are available only to those customers who are served from a Central Office equipped to provide such services. b. When a service is programmed for both 3 Way Calling and C.all Waiting only one of the two may be activated atany one time. c. When a service is programmed for both Call Waiting and Call forwarding only one of the two may be activated at any one time. d. A service may be programmed with any combination of the custom Farmers Mutual Telecom Inc.Page 19 2. III. NETWORK ACCESS SERVICE, CONTINUED calling services except that services with Line Busy Call Diversion may not be prograrnmed for Call Waiting or Conference Calling. Definitions Speed Cplline - permits placing local and long distance calls to preselected telephone numbers by dialing an abbreviated code. To add a number to the calling list, the customer uses his own telephone. Cgll Waiting - a distinctive tone informs the telephone user that another call has been placed to his or her line. By briefly depressing the hookswitch, the wer will be connected to the second caller while holding the first, subsequent depressions of the hookswitch will allow the user to alternate between callers. Three Wav Callins - permits a telephone user to add a third party to an existing local or long distance call. It will also permit a telephone user to consult privately with a third party while holding the original call. Call Transfer - Transfer a call to another number or add a third person to a call. When youte ready to hang up, the other two people can continue their conversation. A subscriber must have Three-Way Calling to use this feature. Call Forwardine - permits transfer of all incoming calls automatically to any dial able number. The number can be selected by the Customer each time Call Forwarding is activated or the call directed to ttre previously selected number. If the alternate location is not a local call the Customer will be billed for each call forwarded. Call Forward Remote Access - Use a touch-tone telephone at another location to change your Call Forward on your home or business phone. Call Forward No Answer - When unable to answer the phone, the call is automatically forwarded. You can easily change the forwarding number--even choosing how many times your phone should ring. Call Forward Busy - When the phone is in use, callers can talk with someone else or can leave a message for you. Easily turn it on or ofi or change the forwarding number--anytime. Farmers Mutual Telecom Inc.Page 20 II. NETWORK ACCESS SERVICE, CONTINUED Wire Maintenance - Covers touble location and repair of your inside telephone wire and jacks. The plan covers repair to existing, working jacks and wiring but not initial installation. Voice Mail - Will answer your calls wtren you cant. You need a touch-tone phone. Access your messages from any touch-tone phone, anywhere anytime. Additional options included with Voice Mail: Call Forward No Answer and Call Forward Busy. Voice Mail Pagins - Will dial your pager if you have an unanswered message. Voice Mail Announcement - Leave inforrrational messages for customers, friends and family to hear anytime ofthe day or week. l.Rates Caller ID Caller ID Call Waiting Caller ID Per-Call Blocking Caller [D Per Line Block Anonymous Call Rejection Distinctive Ringing Warm Line Toll Control Home Intercom (no charge) Customer Originated Trace (no charge) Automatic Call Back Automatic Recall Selective Call Forwarding Selective Call Rejection Selective Call Acceptance Distinctive Ringing Call Waiting Simultaneous Ring Conditions Monthly Rate $6.00 $3.00 $0.00 $3.00 $3.00 $4.00 $1.00 $7.00 $0.00 $0.00 $3.00 $3.00 $3.00 $3.00 $3.00 $3.00 $4.9s ) a. Advanced Custom Calling Features are available only to those Subscribers who are served from a Central Office equipped to provide such services. b. Calling Name andNumber Delivery, Blocking and Anonymous Caller Rejection require an additional piece of Customer Provided Equipment (CPE) to fully activate feature. Farmers Mutual Telecom Inc.Page27 III. NETWORK ACCESS SERVICB, CONTINUED B. ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED c. Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and Distinctive Ringing Call Waiting provide Customers with four different options for treating incoming calls. Each feature is capable of holding a list of up to 12 directory numbers (DNS) that should receive screening treatment. Once a Customer has programmed the list and tumed on the feature, the switch will screen each incoming call and direct the call to the treatment specified by the feature. e. From time to time, the Company may offer special promotions to its customers. These offerings will generally consist of a reduced price, a waiver of installation charges, or a free service with a purchase of another service. These offerings may be limited to certain dates and locations, and will be for limited time periods. 3. Obligation ofthe Company a. Limitation of Obligation with Respect to Privacy Concerns The Company shall be held harmless by the Subscriber in cases where the Subscriber s telephone number is transmiued via the Caller ID CLASS Feature to another Subscriber who zubscribes to that service, and the Subscriber has not blocked the tansmission of his telephone number. 4. Obligation ofthe Subsuiber Under no circumstances should any Subscriber to the Caller ID Advanced Custom Calling Feature use telephone numbers delivered to the Customer for purposes of marketing any service, or for the sale of those numbers to any interested party. Permitted uses of the number information received through the Caller ID service Include: Billing and collection, routing, sueening, and completion of the originating Subscriber ' call or transaction, or for services directly related to the originating Subscriber' s call or transaction. Caller ID information can be used only to market goods and services to existing Customers, and only to market goods and services to existing Customers that are directly related to those the existing Customer already uses. Notification of illegal procedures having been given herein, the Company shall beheld harmless by all parties in cases where Subsoibers of the Company use this information in an unauthorized manner, as described above. Farmers Mutual Telecom Inc.Page22 III.NETWORK ACCESS SERVICE, CONTII{UED 5. Definitions Caller ID - When you receive a call, the number ofthe person calling you is shown on your Caller ID display. Caller ID Call Waitine - When you receive a call on Call Waiting, the number is shown on your special Caller ID display. Caller ID Per-Call Blockine (no charge) - By dialing *67 before you place a call, you can prevent your phone number from appearing on the Caller ID display of the person receiving your call. Caller ID Per Line Blockine - You can prevent your phone number from appearing on the Caller ID display of the person you are calling for all calls placed from this phone. Anonvmous Call Reiection - When you've furned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls - and they will need to unblock their number before you will accept their call. All other calls will ring through as usual. Distinctive Rineine - An additional phone number can be assigned to your home telephone line. Each number will have a distinctive ring. Use one number for adults ... a separate number for a home business... or for the children. You can answer the phone differently for different callers Warm Line - Help is not far away--even when you can't dial the phone. When the handset is taken off-hook for a set period of time, your telephone will automatically dial an emergency number for you. Toll Control - Control who has access to local or long distance calling on your phone with a personalized access code. Only those who know the code can make long distance calls. Local calls and 911 calls are not restricted. Customers also have the option to choose 'Allu. This will control all calls except 9l I calls. 9l I calls are not restricted. Home Intercom (no charge) - Use your phone to talk with someone in another part of the house, garage, workshop, or barn--wherever there's an extension. A special ring lets you know it's an intercom call. All you have to do is lift the handset, dial your own numbero and hang up. The phone will continue ringing until someone picks up an extension. Farmers Mutual Telecom Inc.Page 23 III.NETWORK ACCESS SERVICE, CONTINUED, Customer Orisinated Trace (no charge) - When you receive a harassing call, you can dial *57 to trace the source of that call. Record the date and time of the trace and contact Farmers Mutual Telephone Company. Automatic Call Back - Tired of redialing buqy numbers. This option automatically dials busy numbers over and over and rings you as soon as the line is free. Lift the handset to automatically place the call. Automatic Recall - If you couldn't get to the phone in time, this feature allows you to find out who called, and return the call by dialing a simple code. Selective Call Forwardine - You can program your phone to forward only those calls from a special list of numbers to another number -- such as your car phone. When your service is turned "on," calls from numbers in your forward list will be re-routed to your "forward-to" number. All others will ring at your phone as usual. Selective Call Reiection - You can program your phone to reject calls from any number you place in the rejection list. When your service is turned "on" any callers in this list will hear an announcement that you're not accepting calls at this time. All other calls will ring through as usual. Selective Call Acceptance - You can program your phone to accept only those calls from a special list of people. when your service is "turned on," your phone will accept only calls from those in your Selective Call Acceptance list. All others will hear an announcement that youle not accepting calls at this time. Distinctive Rineine 9all Waitir-re - When you make a list of special callers, your phone uses a special ring to announce calls from any ofthose numbers.If you also have Call Waiting, you'll hear a special Call Waiting tone. Simultaneous Rine - You can program your phone number to ring at up to three different phones at the same time. This can include cell phones. Farmers Mutual Telecom Inc.Page24 III. NETWORK ACCESS SERVICE, CONTIIYUEI) C. SERVICE CONNECTION, MOVE AND CHANGE CHARGES l. Rates Line Connection Service Charge (per hour) (in area) Outside service area (per hour) Phone Move Number Change Name Change 2. Conditions a. These charges are intended to cover the expense incurred by the Company in conjunction with the following: l. Establishment of service; 2. Change in location of a service to other premises; 3. Change of telephone number at Customer s request; 4.Installation of auxiliary equipment; or 5. Restoral of service disconnected for nonpayment or failure to establish credit. b. Charges shown are in addition to installation charges shown under other Tariff schedules. c. Charges shown in this schedule are based on work being performed during regularly scheduled working hours of the Company employees. Work performed with overtime labor costs will be performed at direct cost to the Customer. d. No charges will apply under the following circumstances: l. Service to which no monthly rates apply; 2. Public telephones installed at the initiative or option ofthe Company 3. Definitions Service Order Applicable to work done in receiving, recording and processing information necessary to execute a Customer s request for the $40.00 $65.00 $6s.00 $40.00 $30.00 $2s.00 Farmers Mutual Telecom Inc.Page 25 III. NETWORK ACCESS SERVICE, CONTINUEn establishment of service. It is also applicable for Customer s request for additions, moves or changes to existing service. Prgmises Visit or Service Charge Applicable if a Company employee must visit the Customer s premises to move or change a service drop or standard network interface at the Customer's request. Not applicable when a Company employee is on the Customer' premises for any other business purpose. Line Connection Applicable for work done in the Central Office or work involving Central Office equipment necessary to provide a network access line or make changes to an existing network access line. D. TRUNK HUNTING SERVICE ARRANGEMENTS l. Rates Monthly Rate Optional Hunting Service per line or Trunk in a group so arranged 2. Conditions $4.00 Trunk hunting service arrangement is equipment located in the Company's central oflice arranged to select the next available line of a Customer ' goup of hunting lines, when the line associated with the called number of the Customer is busy. Farmers Mutual Telecom Inc.Page26 III. NETWORK ACCESS SERVICE, CONTINUED E. . DIRECTORY LISTINGS l. Rates Monthly Rate Additional or Alternate Listing - Business $2.75 - Residence 52.75 Cross Reference $2.75 Non-List $2.50 Non-Publish $3.50 Foreign Exchange $2.75 2. Conditions The regulations for directory listings, as provided in this section, apply only to that section ofthe directory containing the regular alphabetical list of names of subscribers. A. Primary Listing One listing without charge, termed the Primary Listing, is provided as follows: l. For each separate subscriber service. When two or more main station lines or PBX trunk lines are consecutively operated, the first number of the group is considered the primary listing. 2. For each semi-public service. 3. Non-listed telephone numbers are listed in the information file but are not listed in the company s directory. They will be given out upon request. 4. Non-published numbers are not listed either in the directory or the information file and are not to be given out to anyone unless authorized by court of law. Farmers Mutual Telecom Inc.Page27 IIL NBTWORK ACCESS SERYICE, CONTINUED F. DIRECTORY LISTINGS, CONTINUED B. Restrictions Names in directory listings shall be limited to the following: 1.In connection with residence service: a. The individual names of the subscriber, or b. The individual name of a member of the subscriber s family, or c. The individual name of a permanent member of the subscriber household, or d. Dual Joint listings for customers who share the same surname and reside at the same address. 2. [n connection with business service. a. The individual name of the subscriber, or b. The name under which the subscriber is actually doing business, or c. The name under which a business is actually being conducted by someone other than the subscriber and which the subscriber is authorized by such other to use, or d. The individual names of the officers, partlers, or employees ofthe subscriber, or e. The names of departments when such listings are deemed necessary from a public reference viewpoint. The Company may require that the subscriber provide the Company with written permission for the insertion or continuance of listings. The Company may refuse to accept or may delete listings of a business that the subscriber claims to represent. The Company may refuse to accept or may delete a listing that includes the tade name of another- Farmers Muhral Telecom Inc.Page28 III. Continuous Property Continuous Property- Additional Network lnterface Non-Continuous Property Each Location 2. Conditions lnstallation charge Actual Cost Applicable Charges Monthly Rate No Charge Access Line Rate Access Charge FUSC Local Service Calling features NETWORK ACCESS SERVICE, CONTII\IUED F. OFF -PREMISE EXTENSION SERVTCE l. Rates Off-premise extension service, where the extension is located in a different building on the same continuous property as the main access line termination, may be installed by the Company. The installation charge will be negotiated between the subscriber and the Company. The subscriber is responsible for the maintenance of any subscriber-owned wiring. No recurring monthly charge will apply in this situation. Continuous property extensions are defined as those where the drop to the additional access point comes directly from the prernises of the main access line termination and does not come out of the distribution cable. Continuous property extensions requiring an additional network interface are defined as those where the drop to the additional access point comes out of the distribution cable and requires an additional network interface. When off-premise extension service is provided on Non-continuous property, each location is treated as an access line termination and the applicable access line rates will apply at each location.Installation will be performed based on all applicable non-recurring service connection elements. G. VACATION RATES Vacation rates Monthly rates %of No charge H. VACATION RATES All other charges are applied. Farmers Mutual Telecom Inc.Page29 III. NETWORK ACCESS SERVICE, CONTINUED CONDITIONS Vacation service may be requested by the customer for any class of residential net work access line service. Vacation rate service is granted for not less than one month and not more than six months within any coilsecutive twelve month period. Vacation rate service may begin on any day of the month. Sufficient advance notice shall be given to permit arrangements for establishment or extension of vacation rate service. Complete service will be restored 'Without notice on the last day of the designated vacation service rate period, unless the subscriber requests the Company to restore service sooner or to extend the vacation rate service period (up to six months), No outward or inward service is provided during the period of suspension. A Line Connection Charge will apply to the su$pel I Sion and restoral of service. (T) Any changes made for additional directory listings will continue at the full rate during the vacation period. I. CONSTRUCTION CHARGES l. Real Estate Subdivisions a. Farmers Mutual Telephone Company will furnish all material b. Developer pays for labor to install at Farmers Mutual Telephone Company's established rate c. Developer pays for equipment use at Mutual Telephone Company's established rate d. The facilities remain the property of Farmers Mutual Telephone Company e. Farmers Mutual Telephone Company maintains the facilities at the company's expense f. Developer to pay Mutual Telephone Company t/z of the total estimated cost before start ofproject g. Balance of actual cost to be paid upon completion and before service will be provided to lots involved h. The overall project may be done in phases with each phase figured separately i. Farmers Mutual Telephone Company normally places the telephone cable along the back lot line 2. Temporary or Speculative Service Farmers Mutual Telecom Inc.Page 30 IV. III.NETWORK ACCESS SERYICE, CONTINUED f, Where temporary service is requested, the customer will pay the costs for the installation and the removal of the temporary service. Residential Construction charge for extending telephone service to undeveloped property, property splits or additions. Easements, right-of-ways, services, and permits will be provided, or paid for by the developer. The customer will pay the current labor rate for installing materials provided by Farmers Mutual Telephone Company. The type of construction and grade of service will be determined by Farmers Mutual Telephone Company Commercial and Multi Family Residential a. Easements, right-of-ways, services, and permits will be provided, or paid for by the developer. b. Conduit, trenching and backfill to the demarcation point will be provided by the developer. Examples of construction costs at current rates a. b. c. d. V. u. l. Cable 2. Trenching 3. Plowing 4. Labor 5. Drop 6. Bore 7. Backhoe 8. Highway Permit $0.35 per foot $0.45 per foot $0.35 per foot $65.00 per hour $0.15 per foot $4.00 per foot $65.00 per hour $s0.00 Farmers Mutual Telecom Inc.Page 31 IV. LIFELINE A. GENERAL Applicable to qualifuing low-income subscribers to single party Residential service ofthe Company. B. RATES 1. Baseline Lifeline is a reduction or credit in the local service charges normally paid by qualiffing low-income consumers. The reduction to the normal residential one-party rates are as follows: Residential Access Lines Federal Baseline Lifeline Reduction Federally funded reduction in local rate State Matching Local Rate Reduction Monthly Credit or Discount Subscriber line charge $9.25 $2.50 These reductions or credits are from the normal residential one-party service subsuibed to by the consumer. The Federal baseline lifeline reduction shall be used to waive the consumer s Federal End-User Common Line Charge or Subscriber Line Charge and the Access Recovery Charge. In addition to the above Federal Service Discount, the State may provide an additional discount for eligible consumers, pursuant to Idaho code Title 56, Chapter 9. The State Discount is only provided if it is funded through the States Universal Service Fund or a surcharge upon customers. In no case will the discount exceed the rate charged for the service subscribed to by each individual. Farmers Mutual Telecom Inc.Page32 B. IV. LIFELINE,CONTINUED RATES, CONTINUED l. The following services are included: a. Single pafly, voice grade access to the Public Switched Network b. Access to emergency services c. Access to operator services d. Access to interexchange services, unless toll blocking is chosen e. Access to directory assistance f. Toll Blocking ELIGTBILITY REQUIREMENTS l.An applicant must meet all of the following criteria in order to qualifu for Lifeline Service: a. The consumer must meet eligibility requirements established in Idaho Code, Title 56, Chapter 9. b. To qualifu for Lifeline Service, the consumer must be a head of household and whose gross income is at or below one hundred and thirty-five percent (135%) of the Federal Poverty Limit. c. The customer must be recertified annually by the appropriate state agency. d. The premises at which the residential service is requested is the applicant's principle place of residence. e. There is only one telephone line serving the residential premises eligible for the credit. The residential premises shall consist of that portion of an individual house or building or one flat or apartment occupied by a single family or individuals functioning as one domestic unit. C. Farmers Mutual Telecom Inc.Page 33 IV. LIFELINE,CONTINUED ELIGTBILITY REQUIREMENTS, CONTINUED 2. Lifeline will not be fumished on a Foreign Exchange (FX) basis. 3. Lifeline service shall not be disconnected for non-payment of toll charges. 4. No toll blocking charges will be assessed to Lifeline subscribers. FUNDING The total cost of providing the State Lifeline program shall be funded from a monthly surcharge to each business and residential access line. Residences receiving Lifeline assistance are exempt from the uniform monthly surcharge. REGULATIONS The Telephone Assistance Program uedit will begin with the next billing cycle following the date the Company receives notification of customer qualification. 2. The regular service connection charge, move and change charge, and regulations applicable to the service offerings specified in the tariff will apply. The service connection charge and move and change charge to change to or from this program due to eligibility status will be waived. C. D. E. l. Farmers Mutual Telecom Inc.Page34 IV. LIFELINE,CONTINUED E.REGULATIONS, CONTINUED 3. The lifeline credit will be subject to the following restrictions: a. Applicant must be head of household or person whose name the property or rental agreement resides. b. Lifeline credit will only be provided to the applicant's principle residence. c. The credit will only be applicable for one single residential aceess line. 4. The Company will offer Lifeline assistance only during such periods as reimbursement of the discount is available to the Company from Federal and/or State revenue sources. V. IDAHOTELECOMMUNICATIONSSERVICE ASSISTAI\ICE PROGRAM (ITSAP) SURCHARGE A. RATES The monthly surcharge is set at the amount ordered by the Idaho Public Utilities Commission. B.CONDITIONS l.A surcharge assessed on all access lines to contribute toward funding for the Idaho Telecommunications Service Assistance Program (ITSAP) or the State-matching portion ofthe Lifeline program. 2. The surcharge rate will remain in effect until otherwise modified canceled, or changed by the Commission. Farmers Mutual Telecom Inc.Page 35 YI. IDAHO UNIVERSAL SERVICE Ft]ND SURCHARGE A. RATES The monthly surcharge is set at the amount ordered by the Idaho Public Utilities Commission. B. CONDITIONS A surcharge assessed on all access lines to conffibute toward funding for an tdaho Universal Service Fund. The surcharge rate will remain in effect until otherwise modified, canceled, or changed by the Commission. VIL INTEGRATED SERVICE DIGITAL NETWORK A. Rates and charges 1. Transport NRC Monthly Stand alone Tl facility $1,100.00 $150.00 Per 24 channel Tl facility, provision on $1,100.00 A T3, per Tl facility activated Requires a DID trunk circuit termination. 2. Service Configuration 238+D $1,025 .00 $400.00 248 $1,025 .00 $400.00 23B+Backup D $1,025 .00 $400.00 3. ISDN Trunk Connection $72.00 $23.30 per B{hannel Farmers Mutual Telecom Inc.Page 36 VIIL DIRECT INWARD DIALING l. DID Service NonRecurring Monthly DID trunk termination Per channel $50.00 $5.00 2. DID TelephoneNumbers a. Nonsequential telephone Per number $ l .00 $0.15 b. DID block oftwenty $20.00 $3.00 Sequential numbers 3. An integrated service digital network is required IX. BASIC EMERGENCY 911 l. 9l I Emergency Communications System Service (91I Service) is a telephone exchange service whereby a Public Safety Answering point (PSAP) may receive calls signaled to the telephone number 911. The service provides the capability to answer emergency calls originated by persons within the serving area who dial 91 l. 2. 9l I Service provides for routing 9l I calls originated by telephone with given cental office prefix codes to a single PSAP vial the switched network to dedicated or nondedicated access lines. The choice of the service arrangement is the customer , subject to availability of facilities. 3. The 9l I Code feature permits the public to dial 9l I and have the central office route the call to the PSAP. 4. The dedicated access line option provides a circuit from the originating end office to the PSAP. Farmers Mutual Telecom Inc.Page37 x.BILLING DISPUTES If a customer thinks there is an error on their statement, they need to contact us at the number on the statement or write to us at P O Box 1030, Fruitland, [D 83619 We will need the phone number or account number, name, and the amount of the error, and description of the problem. We need to be contacted within 30 days after the error appeared on your bill. While we investigate whether or not there has been an error, the following are true: we cannot try to collect the amount in question, or report you as delinquent on that amount; the charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. While you do not have to pay the amount in question, you are responsible for the remainder ofyour balance. Farmers Mutual Telecom Inc.Page 38