20150706Revised Rates and Charges.pdf

Schedule of Rates and Charges Together with Rules and Regulations
Applicable to Telephone Service Provided in the State of
Idaho Served by
Farmers Mutual Telecom Inc.
P O Box 1030
319 SW 3'd St
Fruitland, ID 83619
1(866) 452-4241
I.
I
SECTION INDEX
Index
Section Index
Definitions
General rules and Regulations
Application
Explanation of Symbols
Obligation of the Company
Use of Services and Facilities
Establishment and Furnishing of Service
Telephone Directories
Establishment and Maintenance of Credit
Minimum Contract Periods and Termination of Service
Payment for Services and Facilities
Special Services and Facilities
Resale of Services
Network Access Servrce
Access Line Service
Custom Calling Features (CCF)
Advanced Custom Calling Features (ACCF)
Service Connection, Move and Change Charges
Trunk Hunting Service Arrangements
Directory Listing
Off Premise Extension Service
Vacation Rate
Construction Charges
IV. Idaho Telecommunications Service Assistance Program (ITSAP) Surcharge
2-5
5-8
9-r7
9
9
9-rl
II-12
tz-t4
t4
t4
r4-t6
17
t]
t7
18-31
18-19
19-21
2t-24
25-26
26
27-28
29
29-30
30-31
m.
32
Farmers Mutual Telecom Inc.Page2
32
33
33
34
V.
VI.
SECTION INDEX, CONTINUED
Idaho Universal Service Fund Surcharge
Integrated Service Digital Network
x.
VII. Direct Inward Dialing
VUI. Basic Emergency 911
Billing Disputes
Regulatory Contact Information
Company Liability
Access Line Service
Adjustments of Charges
Advanced Customer Calling Features (ACCF)
Alterations
Application
Application for Service
Basic Emergency 911
Billing Disputes
Change in Telephone Number
Connections with Subscriber-Owned Equipment
Construction Charges
Credit, Establishment of
Customer Calling Features (CCF)
Defacement of Premises
Definitions
Directories
Direct lnward Dialing (DD)
Directory Listings
Discontinuance of Service
Equipment, Ownership and Use of
Establishment and Furnishing of Service
34
35
35
5
11
22
T3
9
t2
34
35
t3
11
30
t4
19
11
5
T4
33
27
t6
11
t2
X.
xI.
Farmers Mutual Telecom Inc.Page 3
Establishment and Maintenance of Credit
Explanation of Symbols
General rules and Regulations
I4
9
I4
32
32
t2
l0
I4
33
32
13
t4
25
18
9
11
29
t2
t3
27
T7
t3
t4
t7
11
L4
25
L7
12
t4
SECTION INDBX, CONTINUED
Idaho Telecommunications Service Assistance Program
Idaho Universal Service Fund Surcharge
Indiscriminate Use of Facilities
Intemrption of Service
Installation Costs
Integrated Service Digital Network (ISDN)
ITSAP
Language, Improper
Line Extensions
Listings, Directory
Maintenance and Repairs
Minimum Contract Periods
Move and Change Charges
Network Access Line Service
Obligation of the Company
Ownership and Use of Equipment
Off-Premise Extension Service
Payment for Services and Facilities
Payment of Service
Reconnection Charge
Resale of Services
Responsibility for and Use of Equipment
Restoral of Service Charge
Service Charge for Restoration of Service
Service Connection, Move and Change Charge
Special Services and Facilities
Tampering with Equipment
Telephone Directories
Farmers Mutual Telecom Inc.Page 4
Telephone Numbers
Telephone Assistance Program
Termination of Service
Trunk Hunting
Universal Service
Unusual Installation Costs
Use of Service and Facilities
Vacation Rate
I.DEFINITIONS
Access Line
The circuit that travels from the Central Office to the subscriber premise terminating at
the protector that provides direct access to the local exchange and the toll switching
networks.
Application
A formal request for services and, once accepted, a contract between the company and
the customer.
Channel
The electrical path provided by the Telephone Company between two or more locations.
Circuit
A channel used for the transmission of electrical energy in the furnishing of telephone
service.
Company
Farmers Mutual Telecom Inc.
Connecting Company
A corporation, association, partnership, or individual owning or operating one or more
exchanges and with whom traffic is interchanged.
Customer Provided Equipment (CPE)
13
32
l5
26
33
t4
T2
29
Farmers Mutual Telecom Inc.Page 5
Any devices, apparatus and associated wiring provided by a subscriber for use with
facilities furnished by the Company.
I. DBFINITIONS, CONTINUED
Direct Dialing
The capability for a subscriber to dial anywhere in the United States with a series of
numbers without operator assistance.
Extended Area Service (EAS)
Local network services extended beyond the original exchange boundaries.
Extra Listing
Any directory listing of a name or information in connection with a subscriber account
beyond that which is provided with regular services.
Foreign Exchange Directory Listing
A directory listing in the directory of an exchange other than the exchange where service
is furnished.
Installation Charge
A non-recurring charge made for the placing or furnishing of telephone services.
Local Exchange
The connections available within an exchange area typically served by a single switch
but which can be extended to include additional areas. The local exchange allows
connection to the interexchange network.
Local Exchange Service
Telephone service furnished between subscriber stations located within the same local
service area.
Local Message
A communication between subscribers'stations within the same Exchange Area.
Local Service Area
Farmers Mutual Telecom Inc.Page 6
That geographical area throughout which a Subscriber obtains telephone service without
the payment of a toll charge.
DEFINITIONS, CONTINUED
Main Station
A suitable telephone instrument or station connected to a network via an access line
through a Central Office and has a unique telephone number.
Premises
All of the building or the adjoining portions of a building occupied and used by the
Subscriber; or all of the buildings occupied and used by the Subscriber as a place of
business or residence, which are located on a continuous plot of ground not intersected by
a public highway or thoroughfare.
Primary Station
Synonymous with Main Station.
Private Branch Exchange (PBX)
An arrangement of equipment used by a subscriber and connected directly to a central
office by means of trunk access lines, from which connection is made to stations at
various locations or customer premises, thereby providing telecommunications between
these stations and also communication with the general exchange system.
Private Line
A circuit provided to furnish communication only between the two or
more telephones directly connected to it, and not having connection with a
central office.
Public Telephone
An exchange station, either attended or equipped with a payment (coin or credit card)
device, which is installed for the convenience of the public at a location chosen or
accepted by the Company.
Semi-Public Telephone
A Semi-Public Telephone is an exchange station equipped with a payment device (credit
Farmers Mutual Telecom Inc.PageT
card), designed for a combination of subscriber and public usage at locations more or less
public in character. Semi-Public telephone service is considered as a form of subscriber
service.
I.DEFINITIONS, CONTINUED
Subscriber
A person or agency subscribing for telephone service. As used in this Tariff, a separate
Subscriber is involved at each location, or continuous property, where service is
furnished. One individual or firm therefore may be considered as two or more separate
Subscribers, even in the same Exchange. The privileges, restrictions, and rates
established for a Subscriber to any class of service are limited to the service at one
location; and no group treatment of service at separate locations furnished to one
individual or firm, is contemplated or to be implied, except when definitely provided for
in the schedules.
Tariff
The document prepared by the Company, which lists the communication services offered by the
Company and the associated rates and charges.
Telephone Station
A suitable telephone instrument, consisting of a transmitter, receiver, and associated
apparatus, so connected as to permit transmitting of and receiving telephone messages.
Toll Message
A message from a calling station to a station located in a different local service area.
Toll Service
Telephone service rendered by the Company or another carrier between patrons in
different local service areas in accordance with the rates and regulations specified in the
applicable carrier s tariff or price list.
Trunk
A telephone communication channel between (a) two ranks of switching equipment in the
same central office, (b) between central office units in the same switching center, or (c)
between two switching centers.
Farmers Mutual Telecom Inc.Page B
I. GENERAL RULES AND REGULATIONS
A. APPLICATION
The rules and regulations specified herein apply to the local services and facilities
of Farmers Mutual Telecom Inc., hereinafter referred to as the Company.
Failure on the part of the Subscriber to observe these rules and regulations of the
Company, after due notice of such failure, automatically gives the Company the
authority to discontinue the furnishing of service. In the event of a conflict
between any rate, rule, regulation or provision contained in these General Rules
and Regulations and any rate, rule, regulation or provision contained in the
specified tariffs, the rate, rule, regulations or provision contained in the specific
tariffs shall prevail.
These tariffs cancel and supersede all other tariffs of the Company issued and
effective prior to the effective date of these tariffs.
B. EXPLANATION OF SYMBOLS
(C) Signifies a changed regulation
(D) Signifies a discontinued rate, treatment or regulation.
(D Signifies an increased rate or new treatment resulting in increased rate.
(K) To signify that material has been transferred to another sheet or place in
the tariff.
(M) To signify that material has been transferred from another sheet or place in
the tariff.
(N) Signifies a new rate, treatment or regulation
(R) Signifies a reduced rate or new treatment resulting in reduced rates.
(T) Signifies a change in text but no change in rate, treatment, or regulation
C. OBLIGATION OF THE COMPANY
Farmers Mutual Telecom Inc.Page 9
II.
Availability of Facilities
The Company's obligation to furnish telephone service is
dependent upon its ability to secure suitable facilities and to
provide such service without unreasonable expense.
GBNERAL RULBS AND REGULATIONS, CONTINUED
C. OBLIGATION OF THE COMPANY, CONTINUED
2. Intemrption of Service
An allowance will be made upon notice and demand to the Company for
interruption of service not due to Subscriber negligence if the interruption
continues for more than twenty-four hours from the time it is reported to
or detected by the Company. The allowance will be the prorated portion of
the monthly rate for the service made inoperative.
The Company will credit a Customer s account by an amount equal to the
monthly rate for one month of basic exchange service (Access Line
Service), if the Customer reports an out-of-service condition, which has
deteriorated service to the extent that the Customer cannot
make local calls or cannot receive local calls or cannot use the service for
voice-grade communications because of cross talk, static, or other
transmission problems, and service is not restored (1) within sixteen hours
after the report of the outage if the Customer notifies the Company that the
service outage creates an emergency for the Customer or (2) within
twenty-four hours after the report of the outage if no emergency exists
except that outages reported between noon on Saturday and 6:00 p.m. on
the following Sunday must be restored within forty-eight hours or by 6:00
p. m. on the following Monday, whichever is sooner.
The credit will not apply to "out-of-service" conditions resulting from the
willful neglect, misuse or abuse by the Customer. The credit will not
apply to "out-of- service" conditions where the outage is in the Customer
inside wire or Customer s premises equipment. This credit will not apply
to "out-of-service" conditions resulting from natural disasters, or
circumstances beyond control and knowledge of the Company. This
credit also will not apply to "out-of-service" conditions where service has
been temporarily or permanently discontinued for nonpayment of bills.
2, Use of Connecting Company Lines
t.
Farmers Mutual Telecom Inc.Page 10
Lines of other connecting companies may be used to reach points outside
the Company area when suitable arrangements can be made.
I. GENERAL RULES AND REGULATIONS, CONTINUBD
3. Defacement of Premises
The Company will repair or replace any defacement or damage of
property due to installation, existence, or replacement of Company
property, when the damage is the result of negligence of the Company.
4. Adjustment of Charges
In case of over-billing, a refund will be made by the Company for the full
amount of excess charges when the amount can be determined; when the
amount cannot be determined from available records, the maximum refund
will not exceed the estimated over-billing over a two year period.
5. Adjustment of Charges, Continued
In case of under billing, the Company reserves the right to
backbill for the deficiency charges up to a period of two
years
D. USE OF SERVICE AND FACILMIES
1. Ownership and Use of Equipment
All equipment and lines furnished by the Company are the property of the
Company even though located on the Subscriber s premises. Company
agents or employees shall have the right to enter said premises at any
reasonable hour to install or maintain equipment, make collections, or
remove equipment.
The Company may refuse to install or maintain any service at locations
which arehazardous to Company employees. If such service is furnished
the Subscriber may be required to install and maintain such service
holding the Company harmless from any claims of damage by reason of
the installation and maintenance of this service.
2. Interconnection Policy
Subscriber-provided terminal equipment may be used and Subscriber provided
Farmers Mutual Telecom Inc.Page 11
communication system may be connected with the facilities
furnished by the Company for telecommunications services subject to
regulations outlined in other parts of this tariff. In case any unauthorized
attachment is made, the Company shall have the right to disconnect
suspend, or terminate the service.
II. GENERAL RULES AND REGULATIONS, CONTINUBD
3. Use of Subscriber Services
Subscriber telephone service is furnished only for use by the
Subscriber, his or her family, and associates. The Company may refuse to
install or permit such service to remain on premises of public or semipublic
character. The equipment may be installed at such locations
provided the service is located so it is not accessible for public use.
4. Tampering with Equipment
The Company may refuse to furnish telephone service when Company
equipment shows any evidence of tampering for the purpose of obtaining
service without payment of charges applicable to the service rendered by
the Company.
5. Use of Improper Language or Impersonation of Another
The Company may refuse service to anyone who uses or permits abusive
or obscene language over Company facilities or impersonates another
individual with fraudulent or malicious intent.
6. Indiscriminate Use of Facilities
The Company may refuse to furnish service for indiscriminate use of facilities, except in
case of emergencies.
E. ESTABLISHMENT AND FURNISHING OF SERVICE
l. Application for Service
Application for service must be made on the Company s standard form
which becomes a contract when accepted in writing by the Company or
upon establishment of service. The Subscriber may be required to pay in
advance all charges for the first billing period and connection charge if
Farmers Mutual Telecom Inc.Page L2
2.
applicable. The conditions of such contracts are subject to all provisions of
this and other applicable tariffs. Requests for additional service may be
made orally, if provided in the original contract, and no advance payment
will be required. A move within the exchange area is not considered to
terminate the contract and orders for such may be made orally.
Telephone Numbers
Telephone numbers are assigned to the Company by the Federal
Communications Commission, and in turn, are assigned to customers for
the establishment of telephone service. The use of a telephone number by
a customer does not establish property rights to that number, nor does it
guarantee service through any particular central office. The Company
retains full responsibility for numbers until such time as a number is
transferred to another provider through a local number portability
agreement. As such the Company reserves the right to change numbers
when it is necessary to continue adequate delivery of service. When
existing service is continued for a new Customer, the telephone number
assigned to the former Customer may be retained by the new Customer
only: (a) if the former Customer consents and properly notifies the
Company in writing; and (b) if arrangements acceptable to the Company
are made by the new Customer to pay all outstanding charges against the
service to the Company.
Alterations
The Subscriber agrees to notify the Company of any alterations, which
will necessitate changes in the Company s wiring; and the Subscriber
agrees to pay the Company s current charges for such changes.
Payment of Service
The subscriber is required to pay all charges for services rendered by the
company, both exchange and toll in accordance with provisions contained
elsewhere in this tariff. The subscriber is responsible for all charges for
service rendered at the telephone, including collect charges.
Maintenance and Repairs
The Company shall bear the expense of all repairs and maintenance of its
facilities, except where damage or destruction of its facilities is due to the
neglect of the Subscriber. The Subscriber may not rearrange, remove, or
disconnect any Company facilities without consent of the Company.
Line Extensions
3.
4.
5.
6.
Farmers Mutual Telecom Inc.Page 13
II.
Lines will be extended to permanent Customers in accordance with the
guidelines established in the Construction Charge section. Where required
by the conditions, applicants may be required to provide to the Company
suitable private righr of- way parallel to the public highway.
GENERAL RULES AND REGULATIONS, CONTINUED
7. Unusual lnstallation Costs
When special conditions or special requirements of the Subscriber involve
unusual construction or installation costs, the Subscriber may be required
to pay a reasonably proportionate share of such cost. Title to all facilities
constructed and paid for wholly or in part by the Subscriber is vested in
the Company.
E. TELEPHONE DIRECTORIES
The Company will furnish to its subscribers, without charge, only
such directories as it deems necessary for the efficient use of the
service. Other directories will be furnished at the discretion of the
Company at a reasonable charge.
F. ESTABLISHMENT AND MAINTENANCE OF CREDIT
1. Reconnection Charge
Where service has been terminated by the Company in accordance with
IPUC Rules and Regulations, the regular non-recurring charges shall apply
for reconnection of service.
G. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
1. Minimum Contract Periods
Except as herein after provided, the minimum contract period for all
services and facilities is one month at the same location. The length
contract for directory listings, where the listing actually appears in the
directory, is the directory period. The directory period is from the day on
which the directory is first distributed to the subscribers to the day the
succeeding directory is first distributed to subscribers. The Company may
require a minimum contract period longer than one month at the same
location in connection with special (non-standard) types of arrangements
of equipment, or for unusual construction necessary to meet special
Farmers Mutual Telecom Inc.Page 14
Ir.
demands and involving extra cost.
GENERAL RULES AND REGULATIONS, CONTINUED
I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
Continued
a. Termination of Service - Subscribers Request
Service may be terminated prior to the expiration of the minimum contract
period upon notice being given to the Company, and upon payment of any
applicable termination charges, in addition to any applicable charges due
for service which has been furnished.
In the case of service for which the minimum contract period is one
month, termination will require that charges due for the balance of the
minimum period be paid. In the case of directory listings where the listing
has appeared in the directory or where a non-listed or non-published
listing has been properly omitted, the charges are due to the end of the
directory period, except that in the following cases charges will be
continued only to the date of the termination of the extra listing or proper
omission with a minimum charge of one month:
(l) The Contract for the main service is terminated
(2) The listed party becomes a Subscriber to some other class of
Service.
(3) The listed party moves to a new location.
(4) The listed party dies.
For special equipment, the charges will be based on the individual
circumstances in each case as agreed upon at the time of installation.
Farmers Mutual Telecom Inc.Page 15
II.GENERAL RULES AND REGULATIONS, CONTINUED
I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
Continued
2. Termination of Service - Subscribers Request, Continued
Contracts for periods longer than one month covering services whose
installation required line extensions may be terminated upon payment of
all charges that would accrue to the end of the contract period, or the
contract will be transferred to a new applicant who is to occupy the same
premises and will subscribe to the service effective on the day following
termination by the original Subscriber.
Service may be terminated after the expiration of the initial contract
period, upon the Company being notified, and upon payment of all
charges due to the date of termination of the service.
3. Termination of Service by the Company
The Company adopts by reference the Rules and Regulations for All
Telephone Companies Under the Jurisdiction of the Idaho Public Utilities
Commission promulgated in Order No. 15290 in Case No. P-300-6 by the
Idaho Public Utilities Commission and all amendments to those rules
which may be hereafter adopted by the Idaho Public Utilities Commission.
Copies of these Rules and Regulations are on file in the business office
and are available for public inspection.
Before disconnection service the Company shall make a good faith effort
to notify the Customer. Subsequent to a Customer's account being
delinquent, the Company shall serve written notice of disconnection to the Customers
address. Customer may also receive a courtesy call from the company. Service shall not
be disconnected prior to the eighth business day following mailed notices or prior to
6p.m. of the first business day following for personally delivered notices.
Farmers Mutual Telecom Inc.Page 16
I.GENERAL RULES AND REGULATIONS, CONTINUED
J. PAYMENT FOR SERVICE AND FACILITIES
The Subscriber shall pay for service and facilities monthly in advance and shall
pay for Moves and Changes when billed. Failure to receive a bill does not relieve
the Subscriber of the responsibility for payment in accordance with the provisions
set forth herein.
All bills for service are due and payable at the office of the Company on or before
the 20th day following the date of the statement of the month in
which the bill is rendered. After the 20th day, bills are delinquent and subject to
termination policy. If the bill is not paid when due, the Company may make a late
payment charge of l.5Vo.
K. SPECIAL SERVICES AND FACILITIES
Special services and facilities not ordinarily used in the furnishing of telephone
service and not otherwise provided for by the tariff schedules of the Company
may be furnished or leased pursuant to special contract for such special service or
facility for such period as may be agreed upon, provided such special service or
facility or the use made thereof is not unlawful and does not interfere with the
telephone service furnished by the Company. Special services are provided for
each individual application as a custom-engineered system to satisfy and provide
for the needs of that Customer. Applicable charges will be determined by the
revenue requirements of the Company for each individual system. In the event
any such special service or facility or the use made thereof interferes with the
furnishing of the telephone service by the Company, the Company may terminate
such contract and cease to furnish, such special service or facility after thirty days
written notice to the Subscriber; and provided further that the commission may
terminate such contract whenever, in its opinion, public interest requires such
termination.
K. RESALE OF SERVICES
The Company shall deny service to a nonregistered telecommunications company that
intends to use the service requested to provide telecommunications for hire, sale, or
resale to the general public within the state of Idaho. Any telecommunications
company requesting service from a local exchange company shall state in writing
whether the service is intended to be used for intrastate telecommunications for hire,
sale, or resale to the general public.
Farmers Mutual Telecom Inc.Page L7
NETWORK ACCESS SERVICE
A. ACCESS LINE SERVICE
1. Rates - Access Lines (including Leased Lines)
II.
Monthly Rates
Residence
$19.75
Business
$32.00New Plymouth & Payette
2. Conditions
a. The above rates apply to the provision of Access Lines which, when connected to
a suitable telephone instrument provide access to the telephone network.
b. lnstruments must be provided by the Subscriber, subject to the
conditions described in the Connection With Subscriber-Owned
Equipment portion of this tariff.
c. Additional instruments may be attached to Access Lines. The
Company reserves the right to limit the number of instruments
connected to an access line if they cause interference with.the normal
operation of the line.
d. Tone Dial service is provided only where the facilities are available.
1. Business Rates Apply:
a. At any location where activities are of a business, trade, or professional
nature.
b. At any location where the listing of service at that location indicates a
business, trade, or profession.
c. Where only one Access Line is provided at a location, which is both a
residence and a business.
c. At schools, hospitals, libraries, churches, and other similar institutions.
4, Residence Rates Apply:
a. At a private residence where business listings are not provided and
Farmers Mutual Telecom Inc.Page tB
telephone service is not used for the conduct of business.
III. NETWORK ACCESS SERVICE, CONTINUED
b. At the place of residence of a clergyman, physician, or other medical
practitioner provided the Subscriber does not maintain an office in the
residence.
B. CUSTOM CALLING FEATURES (CCF)
Monthly Rate
Call Waiting
Call Forwarding
3 Way Calling
Call Forward Remote Access
Call Forward No Answer
Call Forward Busy
Speed Dialing 8
Speed Dialing 30
Call Transfer
Wire Maintenance
Voice Mail
Voice Mail Paging
Voice Mail Announcement
1. Conditions
Residence
$3.00
$3.00
$3.00
$2.s0
$1.00
$3.00
$3.00
$3.00
$3.00
$s.es
$s.es
$3.00
$s.es
Business
$3.00
$3.00
$3.00
$2.50
$1.00
$3.00
$3.00
$3.00
$3.00
$6.95
$3.00
$s.es
a. Custom Calling Services are available only to those customers who are
served from a Central Office equipped to provide such services.
b. When a service is programmed for both 3 Way Calling and Call
Waiting only one of the two may be activated at any one time.
c. When a service is programmed for both Call Waiting and Call
forwarding only one of the two may be activated at any one time.
Farmers Mutual Telecom Inc.Page 19
2.
d. A service may be programmed with any combination of the customIII. NBTWORK ACCESS SERVICE, CONTINUED
calling services except that services with Line Busy Call Diversion may
not be prograrnmed for Call Waiting or Conference Calling.
Definitions
Speed Calling - permits placing local and long distance calls to preselected
telephone numbers by dialing an abbreviated code. To add a
number to the calling list, the customer uses his own telephone.
Call Waiting - a distinctive tone informs the telephone user that another
call has been placed to his or her line. By briefly depressing the
hookswitch, the user will be connected to the second caller while holding
the first, subsequent depressions of the hookswitch will allow the user to
alternate between callers.
Three Way Calling - permits a telephone user to add a third party to an
existing local or long distance call. It will also permit a telephone user to
consult privately with a third party while holding the original call.
Call Transfer - Transfer a call to another number or add a third person to a
call. When you're ready to hang up, the other two people can continue their
conversation. A subscriber must have Three-Way Calling to use this feature.
Call Forwarding - permits transfer of all incoming calls automatically to
any dial able number. The number can be selected by the Customer each
time Call Forwarding is activated or the call directed to the previously
selected number. If the alternate location is not a local call the Customer
will be billed for each call forwarded.
Call Forward Remote Access - Use a touch-tone telephone at another location to
change your Call Forward on your home or business phone.
Call Forward No Answer - When unable to answer the phone, the call is
automatically forwarded. You can easily change the forwarding number--even
choosing how many times your phone should ring.
Call Forward Busy - When the phone is in use, callers can talk with someone
else or can leave a message for you. Easily turn it on or off, or change the
forwarding number--anytime.
Farmers Mutual Telecom Inc.Page20
II.NETWORK ACCESS SERVICE, CONTINUED
Wire Maintenance - Covers trouble location and repair of your inside
telephone wire and jacks. The plan covers repair to existing, working jacks and
wiring, but not initial installation.
Voice Mail - Will answer your calls when you can't. You need a touch-tone
phone. Access your messages from any touch-tone phone, anywhere anytime.
Additional options included with Voice Mail: Call Forward No Answer and
Call Forward Busy.
Voice Mail Paging - Will dial your pager if you have an unanswered message.
Voice Mail Announcement - Leave informational messages for customers,
friends and family to hear anytime of the day or week.
1.Rates
Caller ID
Caller ID Call Waiting
Caller ID Per-Call Blocking
Caller ID Per Line Block
Anonymous Call Rejection
Distinctive Ringing
Warm Line
Toll Control
Home Intercom (no charge)
Customer Originated Trace (no charge)
Automatic Call Back
Automatic Recall
Selective Call Forwarding
Selective Call Rejection
Selective Call Acceptance
Distinctive Ringing Call Waiting
Simultaneous Ring
Conditions
Monthly Rate
$6.00
$3.00
$0.00
$3.00
$3.00
$4.00
$1.00
$7.00
$0.00
$o.oo
$3.00
$3.00
$3.00
$3.00
$3.00
$3.00
$4.9s
2.
a. Advanced Custom Calling Features are available only to those Subscribers
who are served from a Central Office equipped to provide such services.
b. Calling Name and Number Delivery, Blocking and Anonymous Caller
Farmers Mutual Telecom Inc.Page27
III.
Rejection require an additional piece of Customer Provided Equipment (CPE)
to fully activate feature.
NETWORK ACCESS SERVICE, CONTINUED
B. ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED
c. Selective Call Forwarding, Selective Call Rejection, Selective Call
Acceptance, and Distinctive Ringing Call Waiting provide Customers
with four different options for treating incoming calls. Each feature is
capable of holding a list of up to 12 directory numbers (DNS) that
should receive screening treatment. Once a Customer has programmed
the list and turned on the feature, the switch will screen each incoming
call and direct the call to the treatment specified by the feature.
e. From time to time, the Company may offer special promotions to its
customers. These offerings will generally consist of a reduced price, a
waiver of installation charges, or a free service with a purchase of
another service. These offerings may be limited to certain dates and
locations, and will be for limited time periods.
Obligation of the Company
a. Limitation of Obligation with Respect to Privacy Concerns
The Company shall be held harmless by the Subscriber in cases where the
Subscriber s telephone number is transmitted via the Caller ID CLASS
Feature to another Subscriber who subscribes to that service, and the
Subscriber has not blocked the transmission of his telephone number.
Obligation of the Subscriber
Under no circumstances should any Subscriber to the Caller ID Advanced Custom
Calling Feature use telephone numbers delivered to the Customer for purposes of
marketing any service, or for the sale of those numbers to any interested party.
Permitted uses of the number information received through the Caller ID service
Include:
Billing and collection, routing, screening, and completion of the originating
Subscriber ' call or transaction, or for services directly related to the
originating Subscriber's call or transaction.
Caller ID information can be used only to market goods and services to existing
Customers, and only to market goods and services to existing Customers that are
directly related to those the existing Customer already uses.
Notification of illegal procedures having been given herein, the Company shall
beheld harmless by all parties in cases where Subscribers of the Company use this
3.
4.
Farmers Mutual Telecom Inc.Page22
information in an unauthorized manner, as described above.
III.NETWORK ACCESS SERVICE, CONTINUED
5. Definitions
Caller ID - When you receive a call, the number of the person calling you is shown on
your Caller ID display.
Caller ID Call Waiting - When you receive a call on Call Waiting, the number is shown
on your special Caller ID display.
Caller ID Per-Call Blocking (no charge) - By dialing*67 before you place a call, you can
prevent your phone number from appearing on the Caller ID display of the person
receiving your call.
Caller ID Per Line Blocking - You can prevent your phone number from appearing on the
Caller ID display of the person you are calling for all calls placed from this phone.
Anonymous Call Rejection - When you've turned this service "on" any callers who have
blocked their number from your Caller ID display will hear an announcement that you do
not accept anonymous calls - and they will need to unblock their number before you will
accept their call. All other calls will ring through as usual.
Distinctive Ringing - An additional phone number can be assigned to your home
telephone line. Each number will have a distinctive ring. Use one number for adults ... a
separate number for a home business... or for the children. You can answer the phone
differently for different callers
Warm Line - Help is not far away--even when you can't dial the phone. When the handset
is taken off-hook for a set period of time, your telephone will automatically dial an
emergency number for you.
Toll Control - Control who has access to local or long distance calling on your phone
with a personalized access code. Only those who know the code can make long distance
calls. Local calls and 911 calls are not restricted.
Customers also have the option to choose "All". This will control all calls except 911
calls. 911 calls are not restricted.
Home Intercom (no charge) - Use your phone to talk with someone in another part of the
house, garage, workshop, or barn--wherever there's an extension. A special ring lets you
know it's an intercom call. All you have to do is lift the handset, dial your own number,
and hang up. The phone will continue ringing until someone picks up an extension.
Farmers Mutual Telecom Inc.Page23
III.NETWORK ACCBSS SERVICE, CONTINUED,
Customer Originated Trace (no charge) - When you receive a harassing call, you can dial
x57 to trace the source of that call. Record the date and time of the trace and contact
Farmers Mutual Telephone Company.
Automatic Call Back - Tired of redialing busy numbers . This option automatically dials
busy numbers over and over and rings you as soon as the line is free. Lift the handset to
automatically place the call.
Automatic Recall - If you couldn't get to the phone in time, this feature allows you to find
out who called, and return the call by dialing a simple code.
Selective Call Forwarding - You can program your phone to forward only those calls
from a special list of numbers to another number -- such as your car phone. When your
service is turned "on," calls from numbers in your forward list will be re-routed to your
"forward-to" number. All others will ring at your phone as usual.
Selective Call Rejection - You can program your phone to reject calls from any number
you place in the rejection list. When your service is turned "on" any callers in this list will
hear an announcement that you're not accepting calls at this time. All other calls will ring
through as usual.
Selective Call Acceptance - You can program your phone to accept only those calls from
a special list of people. when your service is "turned on," your phone will accept only
calls from those in your Selective Call Acceptance list. All others will hear an
announcement that you're not accepting calls at this time.
Distinctive Ringing Call Waiting - When you make a list of special callers, your phone
uses a special ring to announce calls from any of those numbers. If you also have Call
Waiting, you'll hear a special Call Waiting tone.
Simultaneous Ring - You can program your phone number to ring at up to three different
phones at the same time. This can include cell phones.
Farmers Mutual Telecom Inc.Page24
III. NETWORK ACCBSS SERVICE, CONTINUED
C. SERVICE CONNECTION, MOVE AND CHANGE CHARGES
l. Rates
Line Connection
Service Charge (per hour) (in area)
Outside service area (per hour)
Phone Move
Number Change
Name Change
2. Conditions
a. These charges are intended to cover the expense incurred by the
Company in conjunction with the following:
l. Establishment of service;
2. Change in location of a service to other premises;
3. Change of telephone number at Customer s request;
4. Installation of auxiliary equipment; or
5. Restoral of service disconnected for nonpayment or failure to
establish credit.
b. Charges shown are in addition to installation charges shown under
other Tariff schedules.
c. Charges shown in this schedule are based on work being performed
during regularly scheduled working hours of the Company
employees. Work performed with overtime labor costs will be
performed at direct cost to the Customer.
d. No charges will apply under the following circumstances:
l Service to which no monthly rates apply;
2. Public telephones installed at the initiative or option of the Company
3. Definitions
Service Order
$40.00
$6s.00
$6s.00
$40.00
$30.00
$2s.00
Farmers Mutual Telecom Inc.Page 25
Applicable to work done in receiving, recording and processing
information necessary to execute a Customer s request for theIII. NETWORK ACCESS SBRVICE, CONTINUED
establishment of service. It is also applicable for Customer s request for
additions, moves or changes to existing service.
Premises Visit or Service Charge
Applicable if a Company employee must visit the Customer s premises to
move or change a service drop or standard network interface at the
Customer's request. Not applicable when a Company employee is on the
Customer' premises for any other business purpose.
Line Connection
Applicable for work done in the Central Office or work involving Central
Office equipment necessary to provide a network access line or make
changes to an existing network access line.
D. TRUNK HUNTING SERVICE ARRANGEMENTS
1. Rates
Optional Hunting Service per line or
Trunk in a group so arranged
2. Conditions
Monthly Rate
$4.00
Trunk hunting service uurangement is equipment located in the Company's central
office arranged to select the next available line of a Customer ' group of hunting
lines, when the line associated with the called number of the Customer is busy.
Farmers Mutual Telecom Inc.Page26
III. NETWORK ACCESS SERVICE, CONTINUED
E. . DIRECTORY LISTINGS
1. Rates Monthly Rate
Additional or Alternate Listing - Business $2.75
- Residence $2.75
Cross Reference $2.75
Non-List $2.50
Non-Publish $3.50
Foreign Exchange $2.75
2. Conditions
The regulations for directory listings, as provided in this section, apply only to
that section of the directory containing the regular alphabetical list of names of
subscribers.
A. Primary Listing
One listing without charge, termed the Primary Listing, is provided as follows:
1. For each separate subscriber service. When two or more main station lines or PBX
trunk lines are consecutively operated, the first number of the group is considered the
primary listing.
2. For each semi-public service.
3. NonJisted telephone numbers are listed in the information file but are not listed in the
company s directory. They will be given out upon request.
4. Non-published numbers are not listed either in the directory or the information file and
are not to be given out to anyone unless authorized by court of law.
Farmers Mutual Telecom Inc.Page27
III. NETWORK ACCESS SERVICE, CONTINUED
F. DIRECTORY LISTINGS, CONTINUED
B. Restrictions
Names in directory listings shall be limited to the following:
1.In connection with residence service:
a. The individual names of the subscriber, or
b. The individual name of a member of the subscriber s family, or
c. The individual name of a permanent member of the subscriber
household, or
d. Dual Joint listings for customers who share the same surname
and reside at the same address.
2. [n connection with business service.
a. The individual name of the subscriber, or
b. The name under which the subscriber is actually doing business, or
c. The name under which a business is actually being conducted by
someone other than the subscriber and which the subscriber is
authorized by such other to use, or
d. The individual names of the officers, partners, or employees of the
subscriber, or
e. The names of departments when such listings are deemed
necessary from a public reference viewpoint.
The Company may require that the subscriber provide the Company with written
permission for the insertion or continuance of listings. The Company may refuse to
accept or may delete listings of a business that the subscriber claims to represent. The
Company may refuse to accept or may delete a listing that includes the trade name of
another.
Farmers Mutual Telecom Inc.PageZB
NBTWORK ACCESS SERVICE, CONTINUED
F. OFF -PREMISE EXTENSION SERVICE
1. Rates
III.
Continuous Property
Continuous Property-
Additional Network
Interface
Non-Continuous
Property
Each Location
2. Conditions
H. VACATION RATES
All other charges are applied.
Off-premise extension service, where the extension is located in a different
building on the same continuous property as the main access line termination, may
be installed by the Company. The installation charge will be negotiated between
the subscriber and the Company. The subscriber is responsible for the
maintenance of any subscriber-owned wiring. No recurring monthly charge will
apply in this situation. Continuous property extensions are defined as those where
the drop to the additional access point comes directly from the premises of the
main access line termination and does not come out of the distribution cable.
Continuous property extensions requiring an additional network interface are
defined as those where the drop to the additional access point comes out of the
distribution cable and requires an additional network interface. When off-premise
extension service is provided on Non-continuous property, each location is treated
as an access line termination and the applicable access line rates will apply at each
location. Installation will be performed based on all applicable non-recurring
service connection elements.
G. VACATION RATES
Monthly rates
Vacation rates
lnstallation charge
Actual Cost
Applicable
Charges
Vz of
No charge
Monthly Rate
No Charge
Access
Line Rate
Access Charge
FUSC
Local Service
Calling features
Farmers Mutual Telecom Inc.Page29
III. NBTWORK ACCESS SERVICE, CONTINUED
CONDITIONS
Vacation service may be requested by the customer for any class of residential net work
access line service.
Vacation rate service is granted for not less than one month and not more than six months
within any consecutive twelve month period. Vacation rate service may begin on any day
of the month.
Sufficient advance notice shall be given to permit arrangements for establishment or
extension of vacation rate service.
Complete service will be restored 'Without notice on the last day of the designated vacation
service rate period, unless the subscriber requests the Company to restore service sooner
or to extend the vacation rate service period (up to six months),
No outward or inward service is provided during the period of suspension.
A Line Connection Charge will apply to the su$pellSion and restoral of service. (T)
Any changes made for additional directory listings will continue at the full rate during the
vacation period.
I. CONSTRUCTIONCHARGES
1. Real Estate Subdivisions
Farmers Mutual Telephone Company will furnish all material
Developer pays for labor to install at Farmers Mutual Telephone Company's
established rate
Developer pays for equipment use at Mutual Telephone Company's established
rate
d. The facilities remain the property of Farmers Mutual Telephone Company
e. Farmers Mutual Telephone Company maintains the facilities at the company's
expensef. Developer to pay Mutual Telephone Company Vz of the total estimated cost before
start of project
g. Balance of actual cost to be paid upon completion and before service will be
provided to lots involved
h. The overall project may be done in phases with each phase figured separatelyi. Farmers Mutual Telephone Company normally places the telephone cable along
the back lot line
2. Temporary or Speculative Service
a.
b.
c.
Farmers Mutual Telecom Inc.Page 30
IV.
III.NETWORK ACCESS SBRVICE, CONTINUED
f. Where temporary service is requested, the customer will pay the costs for the
installation and the removal of the temporary service.
Residential
Construction charge for extending telephone service to undeveloped property,
property splits or additions.
Easements, right-of-ways, services, and permits will be provided, or paid for by
the developer.
The customer will pay the current labor rate for installing materials provided by
Farmers Mutual Telephone Company.
The type of construction and grade of service will be determined by Farmers
Mutual Telephone Company
Commercial and Multi Family Residential
a. Easements, right-of-ways, services, and permits will be provided, or paid for by
the developer.
b. Conduit, trenching and backfill to the demarcation point will be provided by the
developer.
Examples of construction costs at current rates
a.
b.
c.
d.
V.
VI.
1. Cable
2. Trenching
3. Plowing
4. Labor
5. Drop
6. Bore
7. Backhoe
8. Highway Permit
$0.35 per foot
$0.45 per foot
$0.35 per foot
$65.00 per hour
$0.15 per foot
$4.00 per foot
$65.00 per hour
$s0.00
Farmers Mutual Telecom Inc.Page 31
IV. IDAHOTELECOMMUNICATIONS SERVICE
ASSISTANCE PROGRAM (ITSAP) SURCHARGE
A. RATES
The monthly surcharge is set at the amount ordered by the Idaho Public Utilities
Commission.
B.CONDITIONS
1. A surcharge assessed on all access lines to contribute toward
funding for the Idaho Telecommunications Service Assistance
Program (ITSAP) or the State-matching portion of the Lifeline
program.
2. The surcharge rate will remain in effect until otherwise modified
canceled, or changed by the Commission.
V. IDAHO UNIVERSAL SBRVICE FUND SURCHARGE
A. RATES
The monthly surcharge is set at the amount ordered by the Idaho Public Utilities
Commission.
B. CONDITIONS
A surcharge assessed on all access lines to contribute toward funding for an Idaho
Universal Service Fund.
The surcharge rate will remain in effect until otherwise modified, canceled, or
changed by the Commission.
Farmers Mutual Telecom Inc.Page32
VI. INTEGRATED SERVICE DIGITAL NETWORK
A. Rates and charges
1. Transport
NRC
$1,100.00
$1,100.00
$1,025 .00
$1,025 .00
$1,025 .00
$72.00
VII. DIRECT INWARD DIALING
2.
Stand alone T1 facility
Per 24 channel
T1 facility, provision on
A T3, per Tl facility activated
Requires a DID trunk circuit termination.
Service Configuration
23B+D
248
23B+Backup D
ISDN Trunk Connection
per B-Channel
Monthly
$150.00
$400.00
$400.00
$400.00
$23.303.
l. DID Service
DID trunk termination
Per channel
2. DID Telephone Numbers
a. Nonsequentialtelephone
Per number
b. DID block of twenty
Sequential numbers
3. An integrated service digital network is required
NonRecurring
$s0.00
$1.00
$20.00
Monthly
$5.00
$0.1s
$3.00
Farmers Mutual Telecom Inc.Page 33
VII.BASIC EMERGENCY 9II
911 Emergency Communications System Service (911 Service) is a telephone exchange
service whereby a Public Safety Answering point (PSAP) may receive calls signaled to
the telephone number 911. The service provides the capability to
answer emergency calls originated by persons within the serving area who dial 911.
911 Service provides for routing 911 calls originated by telephone with given central
office prefix codes to a single PSAP vial the switched network to dedicated or
nondedicated access lines. The choice of the service arrangement is the customer, subject
to availability of facilities.
The 911 Code feature permits the public to dial 911 and have the central office route the
call to the PSAP.
The dedicated access line option provides a circuit from the originating end office to the
PSAP.
IX. BILLING DISPUTES
If a customer thinks there is an error on their statement, they need to contact us at the
number on the statement or write to us at P O Box 1030, Fruitland, ID 83619
We will need the phone number or account number, name, and the amount of the error, and
description of the problem. We need to be contacted within 30 days after the error appeared
on your bill. While we investigate whether or not there has been an error, the following are
true: we cannot try to collect the amount in question, or report you as delinquent on that
amount; the charge in question may remain on your statement, and we may continue to
charge you interest on that amount. But, if we determine that we made a mistake, you will
not have to pay the amount in question or any interest or other fees related to that amount.
While you do not have to pay the amount in question, you are responsible for the remainder
of your balance.
Farmers Mutual Telecom Inc.Page34
l.
2.
3.
4.
XT. REGULATORY CONTACT
Krista Byrd
Billing Specialist
Email: [e-mail]
Telephone Contact: [phone]
Mail: Farmers Mutual Telecom Inc.
319 SW 3'd Street / PO Box 1030
Fruitland, ID 83619
XII. COMPANY LIABILITY
1. The Company shall be indemnified and held harmless by any subscriber, user, or by any other
entity against claims for libel, slander, or the infringement of copyright arising from the material
transmitted over its services; and against all other claims arising out of any act or omission of a
subscriber or of any other entity in connection with the services provided by the Company.
2. The Company shall not be liable for any act or omission of any entity furnishing facility or
services connected with or provided in conjunction with the services of the Company.
3. The Company shall not be liable for any personal injury, or death of any person or persons,
and for any loss or damage sustained by reason of acts, mistakes, omission, errors or defects in
providing its services, whatever shall be the cause which is not the direct result of the Company's
gross negligence or willful misconduct.
4. Except as otherwise provided herein, no liability for indirect, incidental or consequential
damages shall attach to the Company, its agents, servants or employees, for damages or costs
arising from errors, mistakes, omissions, interruptions, failures, delays, or defects or
malfunctions of equipment or facilities, in the course of establishing, furnishing, maintaining,
rearranging, moving, terminating, or changing the service or facilities (including the obtaining or
furnishing the information in respect thereof or with respect to the customer or users of the
service or facilities) in the absence of willful and wanton conduct or gross negligence, whether a
claim for such liability is premised upon breach of contract, breach of warranty, fulfillment of
warranty, negligence, strict liability, misrepresentation, fraud, or any other theories of liability.
5. The Company shall not be liable for any failure of performance due to causes beyond its
control, including, without limitation, acts of God, fires, floods or other catastrophes, national
emergencies, insurrections, riots or wars, strikes, lockouts, work stoppage or other labor
difficulties, acts or omissions of other telecommunications carriers or service providers, and any
law, order, regulation or other action of any governing authority or agency thereof.
Farmers Mutual Telecom Inc.Page 35
6. The Company shall not be liable to a customer or service user or any other person, firm,
entity, for any failure to perform its obligations under this Schedule due to any cause or causes
beyond its reasonable control, which is not the direct result of the Company's gross negligence or
willful misconduct.
7. The remedies set forth herein shall not be exclusive and the Company at all times shall be
entitled to all rights available to it under either law or equity.
THE TNCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY THE COMM]SSION THAT A LIMITATION OF LIABILITY
IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW.
ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A
COURT'S RESPONSIBILITY TO AD.JUDICATE NEGLIGENCE AND
CoNSEQUENTTAL DAMAGE CLAIMS. rT rS ALSO THE COURTTS
RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE EXCULPATORY
CLAUSE.
Farmers Mutual Telecom Inc.Page 36