Loading...
HomeMy WebLinkAbout20140903Application.pdf%ot$ o'Leor) mtr @Q BizCounselolz. il[aw lns W. State Street, #150 Boise, ldaho 83702 Voice / Text : 208.453.510 6 E-Mai[ Mollv @ BizCounselorAtlaw.com Rf CI lii F::] ?0llr SEP -3 Pl{ trr 28 ii'1,J"lJ,i."-ri,i llL,f1t t"J ' ! ...,1',\/rtrJl I* F',a tJ tl!-l I ii::, i-,['J:',irjliDliur' 3 September 2Ol4 Ms. fean lewell Commission Secretary ldaho Public Utilities Commission 472W. Washington Boise, lD 83702 Hand Deliverd Fnr-T- t4-Dt RE: IN THE MATTER OF THE APPLICATION OF FARMERS MUTUAL TELEPHONE COMPANY FOR A CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY TO PROVIDE SERVICE AS A COMPETITIVE LOCAL EXCHNAGE CARRIER Dear Ms.,Jewell: Enclosed please find the above.referenced APPLICATION for flling on behalf of Farmers MUtUal felgphone Conlpany. \Ve have enctosed an origlnal and seven [fl copies, as well as an additional copy to be file-stamp for our records. Very truly yours, > Twitten Ul , ,n**,* m > Facebook Molly O'Leary 0SB No. 4995) BIZCOUNSELOR@ LAW, PLLC lT75 W. State Street #150 Boise, Idaho 83702 Telephone: [208] 453.5106 E-mail: Mollv@ BizCounselorAtLaw.com Attorneys for Farmers Mutual Telephone Company BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION IN THE MATTER OF FARMERS MUTUAL ] TELEPHONE COMPANY'S APPLICATION ) FOR APPROVAL OF A CERTIFICATE OF ] PUBLTC CONVENTENCE AND NECESITY l ) CASE No. F ni 'T' l4'D I APPLICATION Farmers Mutual Telephone Company ['FMTC'J hereby submits this application for a Certificate of Public Convenience and Necessity ["Certificate") to provide basic local exchange service as a Competitive Local Exchange Carrier ['CLEC'J in the New Plymouth and Payette study areas in the state of ldaho. FMTC respectfully requests that the ldaho Public Utilities Commission ["the Commission"J grant the Certificate pursuant to Sections 5l- 525 through 5l-52B,ldaho Code, and IPUC Rule of Procedure ll4. I. NAME, ADDRESS AND FORM OF BUSINESS A. FMTC is a full-service telecommunications company currently offering Dialtone, Local, and Long Distance calling servicel ISP services; Hosted PBX, Fire and Security services; Special Accessl Computer Repair and Virus Cleanup servicesl as well as Cellular Telephone services in its service area. FMTC'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I B. FMTC is an ldaho corporation. C. FMTCs principal business address is: 319 SW 3rd Street P.O. Box 1030 Fruitland, lD 83619 D. See attached copy of FMTCs articles of incorporation. [Exhibit 0. E. See attached certificate of good standing issued by the Secretary of State for the State of ldaho. [Exhibit 2]. F. The name and address of FMTCs registered agent for service in ldaho is: Daniel Greig 319 SW 3rd Street P.O. Box lO30 Fruitland, ID 83519 C. FMTC is a cooperative and no single person owns more than one share of membership. H. The names and addresses of FMTCs directors and officers are as follows: DIRECTORS . Gary Brown. Dennis Uiiiye. William lohnson OFFICERS o Glenora Wright, President. Richard Howard, Secretary/Treasurer 2. TELECOMMUNICATIONS SERVICE Upon the effective date of an approved Certificate, FMTC intends to provide Dialtone, Local, and Long Distance calling service; ISP services; Hosted PBX, Fire and Security FMTC'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I services; Special Accessl Computer Repair and Virus Cleanup services as a Competitive Local Exchange Company (' CLEC). 3. SERVICE TERRITORY FMTC intends to provide the foregoing services throughout the Payette and New Plymouth study areas in the State of ldaho. With respect to local exchange services, FMTC intends to compete with Century Link in its service areas in the aforementioned study areas 4. FINANCIAL INFORMATION FMTCs CONFIDENTIAL financial information is attached hereto as Exhibit 3, pursuant to IPUC Rule of Procedure 67. 5. MAPS FMTC proposes to provide service in Century Link's existing service areas and thereby references and incorporates herein by this reference Century LinKs service area maps on file with the Commission. 5. TARIFF FILINGS FMTCs illustrative Price List for the services to be offered under the requested Title 62 is attached hereto as Exhibit 4. 7. CUSTOMER CONTACTS For establishment of seruice, complaints and inquiries regarding service and billing, or reporting or inquiring about network outages or service problems: Customer C-ontact: Address: 319 SW 3'd Street, Fruitland, lD 83519 PO Box 1030, Fruitland, lD 83619 Tel ep h on e : 208.452.2000 Toll Free: 866.452.+241 Fax 208.452.5341 Email: farmerscustomerservice @ fmtc.com FMTC'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY - I Commission C.ontact [For complaints, inquiries and matters concerning rates and price listsJ: Daniel E. Greig 319 sw 3'd Stieet PO BOX 1030 Fruitland, lD 83519 Telepho ne : 2O8.452.2OO0 EmaiL Dan@fmtc.com 8. INTERCONNECTION AGREEMENT An Interconnection Agreement has been executed by FMTC Century Link. Century Link will file an executed copy of the Interconnection Agreement with the Commission for approval. 9. COMPLIANCE WITH COMMISSION RULES FMTC has reviewed all of the Commission rules and agrees to comply with them, unless otherwise ordered. IO. ESCROW ACCOUNT FOR ADVANCE DEPOSITS Advanced deposits will not be required. II. RELEASE OF INFORMATION FMTC hereby permits the release of its name, address and general business telephone number in response to a request for the same. DATED this 3rd day of September, 2014. BizCounselor@ l-aw, PLLC FMTC'S APPLICATION FOR CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY.I EXHIBIT I COPY OF FARMERS MUTUAL TELEPHONE COMPANY'S ARTICLES OF INCORPORATION IATTACHED] FARMERS MUTUAL TELEPHONE COMPANY CPCN APPLICATION - EXHIBITS Sfate of ldaho CEKNFICATE tr AIVIENDMEI{T OF FABMENS MUTT'AI. TELETHOhIE COTT{PAIVY file Nu!&er C 15282 I PETE T. CEI{ARBUSA,, S€crctary of Stan of the &te ol Idaho, hercbf cerdfy that duplicae originats of Articles of Ammdment to the Artides of Inaorpom6otr of FARXUERSMUTUAL TETEFCEYE COMPAI*IY, drrly dglnd puuuant to the provieiors of thc ldab Nonprofit Corporatiott Act have been rccuiy€d in thb ofi6e ard are fiurnd to cordorur to liaw. ACCORDIIW.Y 6d by vtulue of &e authcity vested in me by lrw, Iinre &is CerE6cae of Amcrdmd to the Artidesof Incorlrcration and attadr hereto a duplicate ciginal of &e &tide8 of Ammdustt Datcd: Nlat l2'{lggl @rrM SECFEIARY OF STATE .l ilm rllp rl$rrlr .tIurxC[.3S Or rrcm3onrrrfr aE lmreS IEttrlIr tEfiDE([IE Ct(fPfIf,I '-. J rlnsr hrrsuant to the provisions of the Idaho Nonprofit Corporation Act, the urdersigued eorporat,ion adopEs the following amended ard" Restated Arcieles of Incorporation: I. mE- ltre aane of Ehe CorporaEion is FjIR]IERS MtIruAL rBLEPHO}{E COI{PAI5:T. II, cooPrmTuI-. oonPonrTlfr this Corporation is a non-profit corporation, o,perating otl a cooperative basis, orrred, operatsed, orgaaized and Eraintained bq1 iEe Merubers for ttre lrurpose of providiug goods and/or senrices to ies l{enbers and other patsrons. III. PITBPIOSIE l1re purpose of this Corporat,io,rr is tbe transaction of any IarfuJ. actirity. rll- rtns Ttris Corporatioa rill have IM3 EEIIT T STEIEIrfiTE o.3t?+t rgE 7oltoo nl61:t 2orftG qE:n Eerr{npE[ il I.B s,ol,leurbers - AHENDE) AXD RESTATtsD AN,TICLAS OF IITCORPORATION - 1 c*r v. DISTRIBTIEIffi OF AIISBTS T'PON DISSOLIITION Upon dissolution, the CorporaEion shaIl, subject Eo any conEract.ual or 1ega1 reguirements, transfer ite asseEs to ics Members. vI. BY-I"IrS The power to make, a1ter, amend or repeal By-Iaws or Eo adopt, new By-IJaws for the CorporaEion shalI be, and hereby is, delegaeed by Ehe Members Eo the goard of Directors; PROVfDED, HOWEVER, that t.he By-Laws so made, adopEed, altered, amended, or repealed by the Board of Directors shaLl be subject t,o change or repeal by E.he affirmative vote of a majority of the voting power (being the t,oEa1 number of votses enEitled ro be cast for the election of Directors aE the time the vot.e is made) . sEeofiD The foregoing Amended and Restated Articles of Ineorpora- tion change each and every provision of Ehe Articles of Incorpora- tion of E,he Corporation as heretofore amended and/or restat.ed, except rrARTf CtE I . "NA@' thereof , and supersede t,he original ArEicles of IncorporaEion and aL1 amendrnents thereto and/or restatemenEs Ehereof. The fncorporat,ion TEIRD foregoing Amended and Restat,ed Articles of contain amendment,s E,o t,he Articles of TncorporaEion AI,IEIIDED AM RESTATED ARTICLES OF INCORPORATION - 2 requiri:ng approrral bry the Menbers; :rad therefore, were duly adoPted in the uraruIer prescribed by the Idaho l{onprofit CorBoration Act by the tlenrbers at the Antrual I'leeting of lulembers of the CorporaEion held on the 25th day of febnrary, L997, at which tsime trhe nu:uber of remberships or.rtstanding and @tit].€d to voEe Ehereon were 2,841. et said Eeetiag, 7?.9 Members lreing eat,itled Eo voEe Etaereon (coustituti[gi a quonrm] vere prcccot ia person or by prox1r; and, 726 llembers (being in exeess of two-th,irds [2/3rd.s] of Ehe voEes cast) voted for Ehese Arnended and Restated Articles of fncorpora- tion, arrd 3 Membere voted rgabst these Amended and Restat,ed lrEicles of Incorporatrion. DATED this 25th day of Febnrary, L997- FARI|BRS MUTIETL TBITEPHONE CEI.IPAIIY F. IIRIGilTT SecreEary-Treaaurer STETts OF TDAf,O } : SS.County of Payetee ) I, GLBIN lt. r.rlBr a Notary Pu.b1ic, do hereblr cerEify Ehat,oE tbis 25th day of Febnrary, 199?r p€risorrErlly appeared before meJ. CLIEFOII R.ALPIIS, who, being by me first duly srrorn. declared thaEhC iS thE PTESidCNE Of FARHBRS It'ITIruAI, TBI,EPEOIIE COT'IPAIIY, tshAI hE signred Ehe foregroing docrment as President, of the Corporation. andthat tfre staterrEnts therein contained are trrue - HA EXHIBIT 2 CERTIFICATE OF GOOD STANDING ISSUED BY THE SECRETARY OF STATE FOR THE STATE OF IDAHO IATTACHED] FARMERS MUTUAL TELEPHONE COMPANY CPCN APPLICATION - EXHIBITS State of ldaho CERTIFICATE OF EXISTENCE OF FARMERS MUTUAL TELEPHONE COMPANY File Number C 15282 l, BEN YSURSA, Secretary of State of the State of ldaho, hereby certify that I am the custodian of the corporation records of this State. I FURTHER CERTIFY That the record of this office show that the above-named corporation was incorporated under the laws of ldaho on November 23, 1925. I FURTHER CERTIFY That the corporation is in goodstanding on the records of this office. Dated: September 2, 2014 SECRETARY OF STATE EXHIBIT 3 FARMERS MUTUAL TELEPHONE COMPANY'S CONFIDENTIAL FINANCIAL INFORMATION IATTACHED] The attached information is CONFIDENTIAL TRADE SECRET INFORMATION and is therefore exempt from public inspection, examination and copying pursuant to Sections 9- 3+OA through 9-34OF,ldaho C-ode and Rule 67 of the ldaho Public Utilities Commission's Rules of Procedure. FARMERS MUTUAL TELEPHONE COMPANY CPCN APPLICATION - EXHIBITS EXHIBIT 4 FARMERS MUTUAL TELEPHONE COMPANY'S ILLUSTRATIVE PRICE LIST [ATTACHED] FARMERS MUTUAL TELEPHONE COMPANY CPCN APPLICATION - EXHIBITS Schedule of Rates and Charges Together with Rules and Regulations Applicable to Telephone Service Provided in the State of Idaho Served by Farmers Mutual.Telephone Company P O Box 1030 319 SW 3'o St Fruitland, ID 83619 Farmers Mutual Telephone Company I. II. SECTION INDEX Section Index Definitions General rules and Regulations Application Explanation of Symbols Obligation of the Company Use of Services and Facilities Establishment and Furnishing of Service Telephone Directories Establishment and Maintenange of Credit Minimum Contract Periods and Termination of Service Payment for Services and Facilities Special Services and Facilities Resale of Services Network Access Service Access Line Service Custom Calling Features (CCF) Advanced Custom Calling Feaflres (ACCF) Service Connection, Move and Change Charges Index Issued: 1-5 6-1 1 tt-24 11 t2 t2-15 15-16 t7-t9 19 19-20 20-22 23 23 24 m.24-43 24-26 27-30 30-34 35-36 Farmers MutuaI Telephone Company Page 1 IV. V. SECTION INDEX, CONTINUED Trunk Hunting Service Arrangements Directory Listing Off Premise Extension Service Vacation Rate Construction Charges Lifeline Idaho Telecommunications Service Assistance Program (ITSAP) Surcharge 36-37 38-39 39-40 40-4t 4t-43 44-47 47 48 49 50 50 51 52 VI. Idaho Universal Service Fund Surcharge VII. Integrated Service Digital Network Vm. Direct Inward Dialing IX. Basic Emergency 911 )(I. Billing Disputes Farmers Mutual Telephone Company PageZ SUBJECT INDEX Access Line Service Adjustments of Charges Advanced Customer Calling Features (ACCF) Alterations Application Application for Service Basic Emergency 9l I Billing Disputes Capital Credits Change in Telephone Number Connections with Subscriber-Owned Equipment Construction Charges Credit, Establishment of Customer Calling Features (CCF) Defacement of Premises Definitions Directories Direct lnward Dialing (DID) Directory Listings Discontinuance of Service Equipment, Ownership and Use of Establishment and Fumishing of Service Establishment and Maintenance of Credit Explanation of Symbols General rules and Regulations Issued: 6 t4 30 l8 11 t7 50 52 51 t7 l5 42 t9 27 l5 t7 t9 t2 19 t4 6 19 50 38 20 Farmers Mutual Telephone Company Page 3 SUBJECT INDEX, CONTINUED Idaho Telecommunications Service Assistance Program Idaho Universal Service Fund Surcharge Indiscriminate Use of Facilities Interest Paid on Deposits Intemrption of Service Installation Costs Integrated Service Digital Network (ISDN) ITSAP Language, Improper Lifeline Line Extensions Listings, Directory Maintenance and Repairs Minimum Contract Periods Move and Change Charges , Network Access Line Service Obligation of the Company Ownership and Use of Equipment Off-Premise Extension Service Payment for Services and Facilities Payment of Service 16 44 18 38 47 48 t6 20 t3 44 49 47 18 20 35 24 t2 15 40 23 18 Farmers Mutual Telephone Company Page 4 SUBJECT INDEX, CONTINUED Reconnection Charge Resale of Services Responsibility for and Use of Equipment Restoral of Service Charge Service Charge for Restoration of Service Service Connection, Move and Change Charge Special Services and Facilities Tampering with Equipment Telephone Directories Telephone Numbers Telephone Assistance Program Termination of Service Trunk Hunting Universal Service Unusual Installation Costs Use of Service and Facilities Vacation Rate Issued: 20 24 15 20 35 23 t6 r9 t7 44 21 37 48 20 t6 4t Farmers Mutual Telephone Company Page 5 f. DEF'INITIONS Access Line The circuit that travels from the Central Office to the subscriber premise terminating at the protector that provides direct access to the local exchange and the toll switching networks. Application A formal request for services and, once accepted, a contract between the company and the customer. Channel The electrical path provided by the Telephone Company between two or more locations. Circuit A channel used for the transmission of electrical energy in the furnishing of telephone service. Company Farmers Mutual Telephone Company. Connecting Company A corporation, association, partnership, oi individual owning or operating one or more exchanges and with whom traffic is interchanged. Customer Provided Equipment (CPE) Any devices, apparatus and associated wiring provided by a subscriber for use with facilities fumished by the Company. Farmers Mutual Telephone Company Page 6 I. DEFINITIONS, CONTINUED Direct Dialing The capability for a subscriber to dial anywhere in the United States with a series of numbers without operator assistance. Extended Area Service (EAS) Local network services extended beyond the original exchange boundaries. Extra Listing Any directory listing of a name or information in connection with a subscriber account beyond that which is provided with regular services. Foreign Exchange Directory Listing A directory listing in the directory of an exchange other than the exchange where service is fumished. Installation Charge A non-recuming charge made for the placing or fumishing of telephone services. Local Exchanee The connections available within an exchange areatypically served by a single switch but which can be extended to include additional axeas. The local exchange allows connection to the interexchange network. Local Exchange Service Telephone service fi:mished between subscriber stations located within the same local service area. Farmers Mutual Telephone Company PageT I. DEFINITIONS, CONTINUED Local Messase A communication between subscribers' stations within the same Exchange Area. Local Service Area That geographical area throughout which a Subscriber obtains telephone service without the payment of a toll charge. Main Station A suitable telephone instrument or station connected to a network via an access line through a Central Office and has a unique telephone number. Premises All of the building or the adjoining portions of a building occupied and used by the Subscriber; or all of the buildings occupied and used by the Subscriber as a place of business or residence, which are located on a continuous plot of ground not intersected by a public highway or thoroughfare Primary Station Synonymous with Main Station. : Farmers Mutual Telephone Company Page 8 r. DEFINITIONS, CONTINUED Private Branch Exchange (PBX) An arrangement of equipment used by a subscriber and connected directly to a central offrce by means of trunk access lines, from which connection is made to stations at various locations or customer premises, thereby providing telecommunications between these stations and also communication with the general exchange system. Private Line A circuit provided to furnish communication only between the two or more telephones directly connected to it, and not having connection with a central office. l Public Telephone An exchange station, either attended or equipped with a payment (coin or credit card) device, which is installed for the convenience of the public at a location chosen or Semi-Public Telephone A Semi-Public Telephone is an exchange station equipped with a payment device (credit card), designed for a combination of subscriber and publib usage at locations more or less public in character. Semi-Public telephone service is considered as a fonn of subscriber service. Issued: Farmers Mutual Telephone Company Page 9 I. DEFINITIONS, CONTINUED Subscriber A person or agency subscribing for telephone service. As used in this Tarifl a separate Subscriber is involved at each location, or continuous property, where service is fumished. One individual or firm therefore may be considered as two or more separate Subscribers, even in the same Exchange. The privileges, restrictions, and rates established for a Subscriber to any class of service are limited to the service at one location; and no group treatment of service at separate locations furnished to one individual or firm, is contemplated or to be implied, except when definitely provided for in the schedules. @ The document prepared by the Company, which lists the communication services offered by the Company and the associated rates and charges. Telephone Station A suitable telephone instrument, consisting of a transmifier, receiver, and associated apparatus, so connected as to permit transmitting of and receiving telephone messages. Toll Messaqe A message from a calling station to a station located in a different local service area. Issued: Farmers Mutual Telephone Company Page !0 f. DEFINITIONS, CONTINUBD Toll Service Telephone service rendered by the Company or another carrier between patrons in different local service areas in accordance with the rates and regulations specified in the applicable carrier s tariffor price list. Trunk A telephone communication channel between (a) two ranks of switching equipment in the same central office, (b) between central offrce units in the same switching center, or (c) between two switching centers. GENERAL RULES AND REGULATIONS A. APPLICATION The rules and regulations specified herein apply to the local services and facilities of Farmers Mutual Telephone Company , hereinafter referred to as the Company. Failure on the part of the Subscriber to observe these rules and regulations of the Company, after due notice of such failure, automatically gives the Company the authority to discontinue the fumishing of service. ln the event of a conflict between any rate, rule, regulation or provision contained in these General Rules and Regulations and any rate, rule, regulation or provision contained in the specified tariffs, the rate, rule, regulations or provision contained in the specific tariffs shall prevail. These tariffs cancel and supersede all other tariffs of the Company issued and effective prior to the effective date of these tariffs. lssued: u. Farmers Mutual Telephone Company Page I I GENERAL RULES AND REGULATIONS, CONTINUED B. EXPLANATION OF SYMBOLS (C) Signifies a changed regulation (D) Signifres a discontinued rate, treatment or regulation. (I) Signifies an increased rate or new treatment resulting in increased rate. (K) To sigmff that material has been tansferred to another sheet or place in the tariff. (M) To signifu that material has been transferred from another sheet or place in the tariff. G\D Signifies a new rate, treatment or regulation (R) Signifies a reduced rate or new treatment resulting in reduced rates. (T) Signifies a change in text but no change in rate, treatment, or regulation c. OBLIGATION OF THE COMP.{NY 1. Availability of Facilities The Company's obligation to furnish telephone service is dependent upon its ability to secure suitable facilities and to provide such service without unreasonable expense. lI. Farmers Mutual Telephone Company Page 12 lI.GENERAL RULES AND REGULATIONS, CONTINUED C. OBLIGATION OF THE COMPANY, CONTINUED 2. lntemrption of Service An allowance will be made upon notice and demand to the Company for intemrption of service not due to Subscriber negligence if the intemrption continues for more than twenty-four hours from the time it is reported to or detected by the Company. The allowance will be the prorated portion of the monthly rate for the service made inoperative. The Company will credit a Customer s account by an amount equal to the monthly rate for one month of basic exchange service (Access Line Service), if the Customer reports an out-of-service condition, which has deteriorated service to the extent that the Customer cannot make local calls or cannot receive local calls or cannot use the service for voice-grade communications because of cross talk, static, or other transmission problems, and service is not restored (1) within sixteen hours after the report of the outage if the Customer notifies the Company that the service outage creates an emergency for the Customer or (2) within twenty-four hours after the report of the outage if no emergency exists except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight hours or by 6:00 p. m. on the following Monday, whichever is sooner. Issued: Farmers Mutual Telephone Company Page 13 GENERAL RULBS AND REGULATIONS, CONTINUED C. OBLIGATION OF THE COMPANY, CONTINUED 2. Intemrption of Service, Continued The credit will not apply to "out-of-service" conditions resulting from the willful neglect, misuse or abuse by the Customer. The credit will not apply to "out-of- service" conditions where the outage is in the Customer inside wire or Customer s premises equipment. This credit will not apply to "out-of-seryice" conditions resulting from natural disasters, or circumstances beyond control and knowledge of the Company. This credit also will not apply to "out-of-service" conditions where service has been temporarily or permanently discontinued for nonpayment of bills. Use of Connecting Company Lines Lines of other connecting companies may be used to reach points outside the Company area when suitable arangements can be made. Defacement of Premises The Company will repair or replace any defacement or damage of property due to installation, existence, or replacement of Company property, when the damage is the result of negligence of the Company. Adjustment of Charges In case of over-billhg, u refund will be made by the Company for the full amount of excess charges when the amount can be determined; when the amount carurot be determined from available records, the maximum refund will not exceed the estimated over-billing over a two year period. J. 4. 5. Farmers Mutual Telephone Company Page 14 GENERAL RULES AND RBGULATIONS, CONTINUED C. OBLIGATION OF THE COMPANY, CONTINUED 5. Adjustnent of Charges, Continued In case of under billing, the Company reserves the right to backbill for the deficiency charges up to a period of two years D. USE OF SERVICE AND FACILITIES l. Ownership and Use of Equipment All equipment and lines fumished by the Company are the property of the Company even though located on the Subscriber s premises. Company agents or employees shall have the right to enter said premises at any reasonable hour to install or maintain equipment, make collections, or remove equipment. The Company may refuse to install or maintain any service at locations which arehazardous to Company employees. If such service is furnished the Subscriber may be required to install and maintain such service holding the Company harmless from any claims of damage by reason of the installation and maintenance of this service. 2. Interconnection Policy Subscriber-provided terminal equipment may be used and Subscriber provided communication system may be connected with the facilities furnished by the Company for telecommunications services subject to regulations outlined in other parts of this tariff. [n case any unauthorized attachment is made, the Company shall have the right to disconnect suspend, or terminate the service. Issued: II. Farmers Mutual Telephone Company Page 15 GENERAL RULBS AND REGULATIONS, CONTINUED D. USE OF SERVICE AND FACILITIES 3. Use of Subscriber Services Subscriber telephone service is fumished only for use by the Subscriber, his or her family, and associates. The Company may refuse to install or permit such service to remain on premises of public or semipublic character. The equipment may be installed at such locations provided the service is located so it is not accessible for public use. Tampering with Equipment The Company may refuse to furnish telephone service when Company equipment shows any evidence of tampering for the purpose of obtaining service without payment of charges applicable to the service rendered by the Company. Use of Improper Language or Impersonation of Another t, The Company may refuse service to anyone who uses or permits abusive or obscene language over Company facilities or impersonates another individual with fraudulent or malicious intent. 6. Indiscriminate Use of Facilities The Company may refuse to firnrish service for indiscriminate use of facilities, except in case of emergencies. II. 4. 5. Farmers Mutual Telephone Company Page 16 [I. GENBRAL RULES AND REGULATIONS, CONTINUED E. ESTABLISHMENT AND FURNISHING OF SERVICE Application for Service Application for service must be made onthe Company s standard form which becomes a contract when accepted in writing by the Company or upon establishment of service. The Subscriber may be required to pay in advance all charges for the first billing period and connection charge if applicable. The conditions of such contracts are subject to all provisions of this and other applicable tariffs. Requests for additional service may be made orally, if provided in the original contract, and no advance payment will be required. A move within the exchange area is not considered to terminate the contact and orders for such may be made orally. Telephone Numbers Telephone numbers are assigned to the Company by the Federal Communications Commission, and in furn, are assigned to customers for the establishment of telephone service. The use of a telephone number by a customer does not establish property rights to that number, nor does it guarantee service through any particular central office. The Company retains full responsibility for numbers until such time as a number is transferred to another provider through a local number portability agreement. As such the Company reserves the right to change numbers when it is necessary to continue adequate delivery of service. When existing service is continued for a new Customer, the telephone number assigned to the former Customer maybe retained by the new Customer only: (a) if the former Customer consents and properly notifies the Company in writing; and (b) if arrangements acceptable to the Company are made by the new Customer to pay all outstanding charges against the service to the Company. Issued: l. ) Farmers Mutual Telephone Company Page 17 II.GENERAL RULES AND REGULATIONS, CONTINUED E. ESTABLISHMENT AND FURNISHING OF SERVICE, Continued 3. Alterations The Subscriber agrees to notifi the Company of any alterations, which will necessitate changes in the Company s wiring; and the Subscriber agrees to pay the Company s current charges for such changes. Payment of Service The subscriber is required to pay all charges for services rendered by the company, both exchange and toll in accordance with provisions contained elsewhere in this tariff. The subscriber is responsible for all charges for service rendered at the telephone, including collect charges. Maintenance and Repairs The Company shall bear the expense of all repairs and maintenance of its facilities, except where damage or destruction of its facilities is due to the neglect of the Subscriber. The Subscriber may not rearrange, remove, or disconnect any Company facilities without consent of the Company. Line Extensions Lines will be extended to permanent Customers in accordance with the guidelines established in the Construsli.n Charge section. Where required by the conditions, applicants may be required to provide to the Company suitable private right- of- way parallel to the public highway. 4. 5. 6. Farmers Mutual Telephone Company Page 18 GENERAL RULES AND REGULATIONS, CONTINUED E. ESTABLISHMENT AND FURNISHING OF SERVICE, Continued 7. Unusual Installation Costs When special conditions or special requirements of the Subscriber involve unusual construction or installation costs, the Subscriber may be required to pay a reasonably proportionate share of such cost. Title to all facilities constructed and paid for wholly or in part by the Subscriber is vested in the Company. F. TELEPHONE DIRECTORIES The Company will furnish to its subscribers, without charge, only such directories as it deems necessary for the efficient use of the service. Other directories will be furnished at the discretion of the Company at a reasonable charge. G. ESTABLISHMENT AND MAINTENANCE OF CREDIT 1. Membership Fee Farmers Mutual Telephone Company is a member owned company. Purchase of a membership is required to establish service. A membership may allow a customer to have more than one phone number. II. Issued: Farmers Mutual Telephone Company Page 19 II. GENERAL RULES AND REGULATIONS, CONTINUED H. ESTABLISHMENT AND MAINTENANCE OF CREDIT Continued l. Reconnection Charge Where service has been terminated by the Company in accordance with IPUC Rules and Regulations, the regular non-recurring charges shall apply for reconnection of service. I. MINIMUM CONTRACT PEzuODS AND TERMINATION OF SERVICE .l. Minimum Contract Periods Except as herein after provided, the minimum contract period for all services and facilities is one month at the same location. The length contract for directory listings, where the listing actually appears in the directory, is the directory period. The difectory period is from the day on which the directory is first distributed to the subscribers to the day the succeeding directory is first distributed to subscribers. The Company may require a minimum contract period longer than one month at the same location in connection with special (non-standard) types of arangements of equipment, or for unusual construction necessary to meet special demands and involving extra cost. Farmers Mutual Telephone Company Page20 Issued: GENERAL RULES AND REGULATIONS, CONTINUED I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE Continued a. Termination of Service - Subscribers Request Service may be terminated prior to the expiration of the minimum contract period upon notice being given to the Company, and upon payment of any applicable termination charges, in addition to any applicable charges due for service which has been furnished. In the case of service for which the minimum contract period is one month, termination will require that charges due for the balance of the minimum period be paid. In the case of directory listings where the listing has appeared in the directory or where a non-listed or non-published listing has been properly omitted, the charges me due to the end of the directory period, except that in the following cases charges will be continued only to the date of the tefmination of the extra listing or proper omission with a minimum chargc of one month: (1) The Contract for the main service is terminated (2) The listed party becomes a Subscriber to some other class of Service. (3) The listed party moves to a new location. ( ) The listed party dies. For special equipment, the charges will be based on the individual circumstances in each case as agreed upon at the time of installation. lI. Farmers Mutual Telephone Company Page21 GENERAL RULES AND REGULATIONS, CONTINUED I. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE Continued 2. Termination of Service - Subscriber s Request, Continued Contracts for periods longer than one month covering services whose installation required line extensions may be terminated upon payment of all charges that would accrue to the end of the contract period, or the contract will be transferred to a new applicant who is to occupy the same premises and will subscribe to the service effective on the day following termination by the original Subscriber. Service may be terminated after the expiration of the initial contract period, upon the Company being notified, and upon payment of all charges due to the date of termination of the service. 3. Termination of Service by the Company The Company adopts by reference the Rules and Regulations for All Telephone Companies Under the Jurisdiction of the Idaho Public Utilities Commission promulgated in OrderNo. 15290 in Case No. P-300-6 by the Idaho Public Utilities Commission and all amendments to those rules which may be hereafter adopted by the Idaho Public Utilities Commission. Copies of these Rules and Regulations are on file in the business office and are available for public inspection. . Before disconnection service the Company shall make a good faith effort to notifu the Customer. Subsequent to a Customer's account being delinquent, the Company shall serve written notice of disconnection to the Customers address. Customer may also receive a courtesy call from the company. Service shall not be disconnected prior to the eighth business day following mailed notices or prior to 6p.m. of the first business day following for personally delivered notices. II. Issued: Farmers Mutual Telephone Company Page 22 GENERAL RULES AND REGULATIONS, CONTINUED J. PAYMENT FOR SERVICE AND FACILITIES The Subscriber shall pay for service and facilities monthly in advance and shall pay for Moves and Changes when billed. Failure to receive a bill does not relieve the Subscriber of the responsibility for payment in accordance with the provisions set forth herein. All bills for service are due and payable at the office of the Company on or before the 20th day following the date of the statement of the month in which the bill is rendered. After the 20th day, bills are delinquent and subject to termination policy. If the bill is not paid when due, the Company may make a late payment charge of 1.5%. K. SPECIAL SERVICES AND FACILITIES Special services and facilities not ordinarily used in the furnishing of telephone service and not otherwise provided'for by the tariffschedules of the Company may be furnished or leased pursuant to special contract for such special service or facility for such period as may be agreed upon, provided such special service or facility or the use made thereof is not unlawful and does not interfere with the telephone service funrished by the Company. Special services are provided for each individual application as a custom-engineered system to satisff and provide for the needs of that Customer. Applicable charges will be detennined by the revenue requirements of the Company for each individual system. In the event any such special service or facility or the use made thereof interferes with the furnishing of the telephone service by the Company, the Company may terminate such contract and cease to furnish, such special service or facility after thirty days written notice to the Subscriber; and provided further that the commission may terminate such contract whenever, in its opinion, public interest requires such termination. rI. Issued: Farmers Mutual Telephone Company D^^^ ,)2 ^ obv LJ [I. GENERAL RULES AND REGULATIONS, CONTINUED K. RESALE OF SERVICES The Company shall deny service to a nonregistered telecommunications company that intends to use the service requested to provide telecommunications for hire, sale, or resale to the general public within the state of Idaho. Any telecommunications company requesting service from a local exchange company shall state in writing whether the service is intended to be used for intrastate telecommunications for hire, sale, or resale to the general public. III. NBTWORK ACCESS SERVICE A. ACCESS LINE SERVICE l. Rates - Access Lines (including Leased Lines) Fruitland NuAcres 2. Conditions Issued: Monthly Rates Residence (R-1) $17.s0 $19.7s Business (B-l) $29.2s $32.00 a. The above rates apply to the provision of Access Lines which, when connected to a suitable telephone instrument provide access to the telephone network. Farmers Mutua.l Telephone Company Peoe ) 4 III. NETWORK ACCESS SERVICE, CONTINUED A. ACCESS LINE SERVICE, CONTINUED 2. Conditions, continued b. lnstruments must be provided by the Subscriber, subject to the conditions described in the Connection With Subscriber-Owned Equipment portion of this tariff. c. Additional instruments may be attached to Access Lines. The Company reserves the right to limit the number of instruments connected to an access line if they cause interference with the normal operation of the line. d. Tone Dial service is provided only where ttre facilities are available. 3. Business Rates Apply: a. At any location where activities are of a business, trade, or professional nature. b. At any location where the listing of service at that location indicates a business, trade, or profession. c. Where only one Access Line is provided at a location, which is both a residence and a business. c. At schools, hospitals,libraries, churches, and other similar institutions. 4. Residence Rates Apply: a. At aprivate residence where business listings are not provided and telephone service is not used for the conduct of business. lssued: Farmers Iv-Iutrra! Telephone CornpanS,Daca 1(t ebv -J III. NETWORK ACCESS SERVICE, CONTINUED Residence Rates Apply, Continued b. At the place of residence of a clergyman, physician, or other medical practitioner provided the Subscriber does not maintain an office in the residence. 4. Issued: Farmers Mutual Telephone Company Page26 III. NETWORK ACCESS SERVICE, CONTINUBD B. CUSTOM CALLING FEATURES (CCF) Monthly Rate Call Waiting Call Forwarding 3 Way Calling Call Forward Remote Access Call ForwardNo Answer Call Forward Busy Speed Dialing 8 Speed Dialing 30 Call Transfer Wire Maintenance Voice Mail Voice Mail Paging Voice Mail Announcement Residence s3.00 s3.00 $3.00 $2.s0 $1.00 $3.00 s3.00 $3.00 $3.00 $5.9s $s.9s $3.00 $s.9s Business $3.00 $3.00 $3.00 $2.s0 $1.00 $3.00 $3.00 $3.00 $3.00 $6.9s $3.00 $5.9s lssued: Farmers Mutual Telephone Company Page27 TV.NETWORK ACCESS SERVTCE, CONTTNUED B. CUSTOM CALLING FEATURES (CCF), Continued 2.Conditions a. Custom Calling Services are available only to those customers who are served from a Central Office equipped to provide such services. b. When a service is programmed for both 3 Way Calling and Call Waiting only one of the two may be activated at any one time. c. When a service is programmed for both Call Waiting and Call forwarding only one of the two may be activated at any one time. d. A service may be programmed with any combination of the custom calling services except that services with Line Busy Call Diversion may not be prograrnmed for Call Waiting or Conference Calfing. 3.Definitions Speed Calling - permits placing local and long distance calls to preselected telephone numbers by dialing an abbreviated code. To add a number to the calling list, the customer uses his own telephone. Call Waitine - a distinctive tone informs the telephone user that another call has been placed to his or her line. By briefly depressing the hookswitch the user will be connected to the second caller while holding the first, subsequent depressions of the hookswitch will allow the user to altemate between callers. Three Wav Calling - permits a telephone user to add a third party to an existing local or long distance call. It will also permit a telephone user to consult privately with a third parly while holding the original call. Call Transfer - Transfer a call to another number or add a third person to a call. When you're ready to hang up, the other two people can continue their conversation. A subscriber must have Three-Way Calling to use this feature. Issued: Farmers Mutual Telephone Company Page 28 III. NETWORK ACCESS SERVICE, CONTINUED B. CUSTOM CALLING FEATURES (CCF), Continued 3. Definitions, continued Call Forwarding - permits transfer of all incoming calls automatically to any dial able number. The number can be selected by the Customer each time Call Forwarding is activated or the call directed to ttre previously selected number. If the altemate location is not a local call the Customer will be billed for each call forwarded. Call Forward Remote Access - Use a touch-tone telephone at another location to change your Call Forward on your home or business phone. Call Forward No Answer - When unable to answer the phone, the call is automatically forwarded. You can easily change the forwarding number--even choosing how many times your phone should ring. Call Forward Busy - When the phone is in use, callers can talk with someone else or can leave a message for you. Easily tum it on or off or change the forwarding number--anytime. Wire Maintenance - Covers trouble location and repair of your inside telephone wire and jacks. The plan covers repat to existing, working jacks and wiring, but not initial installation. Voice Mail - Will answer your calls when you can't. You need a touch-tone phone. Access your messages from any touch-tone phone, anywhere anytime. Additional options included with Voice Mail: Call ForwardNo Answer and Call Forward Busy. Voice Mail Paging - Will dial your pager if you have an unanswered message. Voice Mail Announcement - Leave informational messages for customers, friends and family to hear anytime of the day or week. Issued: Farnners Mut.ra! Telephone Cornpany D.^- 1()t @bv L) IV. NETWORK ACCESSS SERVICE, CONTINUED C. ADVANCED CUSTOM CALLING FEATURES (ACCF) 1. Rates Caller ID Caller ID Call Waiting Caller ID Per-Call Blocking Caller ID Per Line Block Anonymous Call Rejection Distinctive Ringing Warm Line Toll Contol Home lntercom (no charge) Customer Originated Trace (no charge) Automatic Call Back Automatic Recall Selective Call Forwarding Selective Call Rejection Selective Call Acceptance Distinctive Rioging Call Waiting Simultaneous Ring Monthly Rate $6.00 $3.00 $0.00 $3.00 $3.00 $4.00 $1.00 $7.00 $0.00 $0.00 $3.00 $3.00 $3.00 $3.00 $3.00 $3.00 $4.9s 2. Conditions a. Advanced Custom Calling Features are available only to those Subscribers who are served from a Central Office equipped to provide such services. b. Calling Name and Number Delivery, Blocking and Anonymous Caller Rejection require an additional piece of Customer Provided Equipment (CPE) to fully activate feature. Farmers Mutual Telephone Company Page 30 III. NBTWORK ACCESS SERVICE, CONTINUED C .ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED Conditions, continued c. Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and Distinctive Ringing Call Waiting provide Customers with four different options for treating incoming calls. Each feature is capable of holding a list of up to 12 directory numbers (DNS) that should receive screening treatnent. Once a Customer has programmed the list and tumed on the feature, the switch will screen each incoming call and direct the call to the treatment specified by the feature. e. From time to time, the Company may offer special promotions to its customers. These offerings will generally consist of a reduced price, a waiver of installation charges, or a free service with a purchase of another service. These offerings may be limited to certain dates and locations, and will be for limited time periods. Obligation of the Company a. Limitation of Obligation with Respect to Privacy Concems The Company shall be held harmless by the Subscriber in cases where the Subscriber s telephone number is transmiued'via the Caller ID CLASS Feature to another Subscriber who subscribes to that service, and the Subscriber has not blocked the transmission of his telephone number. J. 4. Issued: Farmers Mutual Telephone Company Page 3 I III. NETWORK ACCESS SERVICE, CONTINUED C. ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED 4. Obligation of the Subscriber Under no circumstances should any Subscriber to the Caller ID Advanced Custom Calling Feature use telephone numbers delivered to the Customer for purposes of marketing any service, or for the sale of those numbers to any interested party. Pennitted uses of the number information received through the Caller ID service include: Billing and collection, routing, screening, and completion of the originating Subscriber' call or transaction, or for services directly related to the originating Subscriber's call or transaction. Caller ID information can be used only to market goods and services to existing Customers, and only to market goods and services to existing Customers that are directly related to those the existing Customer already uses. Notification of illegal procedures having been givenherein, the Company shall be held harmless by all parties iu cases where Subscribers of the Company use this information in an unauthorized manner, as described above. 5. Definitions Caller ID - When you receive a call, the number of the person calling you is shown on your Caller ID display. Caller ID Catl Waiting - When you receive a call on Call Waiting, the number is shown on your special Caller ID display. Ca[er ID Per-Call Blockine (no charge) - By dialing *67 before you place a call, you can prevent your phone number from appearing on the Caller ID display of the person receiving your call. Caller ID Per Line Blockine - You can prevent your phone number from appearing on the Caller ID display of the person you are calling for all calls placed from this phone. lssued: Farmers Mutual Telephone Company Peoe?) IU. NETWORK ACCBSS SBRVICE, CONTINUED C. ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED 5. Definitions, continued Anonymous Call Rejection - When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls - and they will need to unblock their number before you will accept their call. All other calls will ring through as usual. Distinctive Ringine - An additional phone number can be assigned to your home telephone line. Each number will have a distinctive ring. Use one number for adults ... a separate number for a home business... or for the children. You can answer the phone differently for different callers Warm Line - Help is not far away--even when you can't dial the phone. When the handset is taken oflhook for a set period of time, your telephone will automatically dial an emergency number for you. Toll Control - Contol who has access to local or long distance calling on your phone with a personalized access code. Only those who know the code can make long distance calls. Local calls and 911 calls are not restricted. Customers also have the option to choose "Allu. This will control all calls except 9l I calls. 91 1 calls are not restricted. Home Intercom (no charge) - Use your phone to talk with someone in another part of the house, garagq workshop, or barn--wherever there's an extension. A special ring lets you know it's an intercom call. All you have to do is lift the handset, dial your own number, and hang up. The phone will continue ringing until someone picks up an extension. Customer Orieinated Trace (no charge) - When you receive a harassing call, you can dial *57 to trace the source of that call. Record the date and time of the trace and contact Farmers Mutual Telephone Company. Automatic Call Back - Tired of redialing busy numbers . This option automatically dials busy numbers over and over and rings you as soon as the line is free. Lift the handset to automatically place the call. Issued: Farmers Mutual Telephone Company Page 33 C. ADVANCED CUSTOM CALLING FEATURES (ACCF), CONTINUED 5. Definitions, continued Automatic Recall - If you couldn't get to the phone in time, this feature allows you to find out who called, and return the call by dialing a simple code. Selective Call Forwardine - You can progtrm your phone to forward only those calls from a special list of numbers to another number - such as your car phone. When your service is tumed "on," calls from numbers in your forward list will be re-routed to your "forward-to" number. All others will ring at your phone as usual. Selective Call Rejection - You can program your phone to reject calls from any number you place in the rejection list. When your service is tumed "on" any callers in this list will hear an announcement that you're not accepting calls at this time. All other calls will ring through as usual. Selective Call Acceptance - You can progftrm your phone to accept only those calls from a special list of people. when your service is "tumed on," your phone will accept only calls from those in your Selective Call Acceptance list. All others will hear an announcement that you're not acqeping calls at this time. Distinctive Ringing Call Waiting - When you make a list of special callers, yow phone uses a special ring to announce calls from any of those numbers. If you also have Call Waiting, you'll hear appecial Call Waiting tone. Simultaneous Ring - You can progrrlm your phone numberto ring at up to three different phones at the sa:ne time. This can include cell phones. lssued: Farmers Mutual Telephone Company Page 34 III. NETWORK ACCESS SERVICE, CONTINUED D. SERVICE CONNECTION, MOVE AND CHANGE CHARGES l. Rates Line Connection Service Charge (per hour) (in area) Outside service area (per hour) Phone Move Number Change Name Change 2. Conditions $40.00 $65.00 $65.00 $40.00 $30.00 $2s.00 a. These charges are intended to cover the expense incurred by the Company in conjunction with the following: 1. Establishment of service; 2. Change in location of a service to other premises; 3. Change of telephone number at Customer s request; 4. Installation of auxiliary equipment; or 5. Restoral of service disconnected for nonpayment or failure to establish credit. b. Charges shown are in addition to installation charges shown under other Tariff schedules. c. Charges shown in this schedule are based on work being performed during regularly scheduled working hours of the Company employees. Work performed with overtime labor costs will be performed at direct cost to the Customer. Issued: Farmers Mutual Telephone Company Page 35 III. NETWORK ACCESS SERVICE, CONTINUEI) D. SERVICE CONNECTION, MOVE AND CHANGE CHARGES 3. Conditions, continued d. No charges will apply under the following circumstances: 1. Service to which no monthly rates apply; 2. Public telephones installed at the initiative or option of the Company 4. Definitions Service Order Applicable to work done in receiving, recording and processing information necessary to execute a Customer s request for the establishment of service. It is also applicable for Customer s request for additions, moves or changes to existing service. Premises Visit or Service Charge Applicable if a Company employee must visit the Customer s premises to move or change a service drop or standard network interface at the Customer's request. Not applicable when a Company employee is on the Customer' premises for any other business purpose. Line Connection Applicable for work done in the Central Office or work involving Central Ofiice equipment necessary to provide a network access line or make changes to an existing network access line. Issued: Farmers Mutual Telephone Company Pase 36 III. NETWORK ACCESS SERVICE, CONTINUED E. TRUNK HUNTING SERVICE ARRANGEMENTS l. Rates Monthly Rate Optional Hunting Service per line or Trunk in a group so arranged $4.00 2. Conditions Trunk hunting service arangement is equipment located in the Company's central office arranged to select the next available line of a Customer' group of hunting lines, when the line associated with the called number of the Customer is busy. Issued: Farmers Mutual Telephone Company Pase 37 III. NETWORK ACCESS SERVICE, CONTINUEI) F. Issued: . DIRECTORY LISTINGS 1. Rates Additional or Alternate Listing - Business Residence Cross Reference Non-List Non-Publish Foreign Exchange 2. Conditions Monthly Rate $2.1s $2.7s $2.7s $2.s0 s3.s0 $2.7s The regulations for directory listings, as provided in this section, apply only to that section of the directory containing the regular alphabetical list of names of subscribers. A. Primary Listing One listing without charge, termed the Primary Listing, is provided as follows: 1. For each separate subscriber service. When two or more main station lines or PBX trunk lines are consecutively operated, the first number of the group is considered the primary listing. 2. For each semi-public service. 3. Non-listed telephone numbers are listed in the information file but are not listed in the company s directory. They will be given out upon request. 4. Non-published numbers are not listed either in the directory or the information file and are not to be given out to anyone unless authorized by court of law. Farmers Mutual Telephone Company Page 38 III. NETWORK ACCESS SERVICE, CONTINUED F. DIRECTORY LISTINGS, CONTINUED B. Restrictions Names in directory listings shall be limited to the following: l.In connection with residence service: a. The individual names of the subscriber, or b. The individual name of a member of the subscriber s family, or c. The individual name of a permanent member of the subscriber household, or d. Dual Joint listings for customers who share the same surnrrme and reside at the same address. 2. In connection with business service. a. The individual name of the subscriber, or b. The narre under which the subscriber is actually doing business, or c. The name under which a business is actually being conducted by someone other than the subscriber and which the subscriber is authorized by such other to use, or d. The individual ftrmes of the ofEcers, partners, or employees of the subscriber, or e. The names of departments when such listings are deemed necessary from a public reference viewpoint. The Company may require that the subscriber provide the Company with written permission for the insertion or continuance of listings. The Company may refuse to accept or may delete listings of a business that the subscriber claims to represent. The Company may refuse to accept or may delete a listing that includes the trade name of another. Issued: Farmers Mutual Telephone Company Page 39 V. NETWORK ACCESS SERVICE, CONTINUED G. OFF -PREMISE EXTENSION SERVICE 1. Rates Continuous Property Continuous Property- Additional Network lnterface Non-Continuous Property Each Location 2. Conditions Issued: Installation charge Actual Cost Applicable Charges Monthly Rate No Charge Access Line Rate Off-premise extension service, where the extension is located in a different building on the sarne continuous property as the main access line termination, may be installed by the Company. The installation charge will be negotiated between the subscriber and the Company. The subscriber is responsible for the maintenance of any subscriber-owned wiring. No recurring monthly charge will apply in this situation. Continuors property extensions are defined as those where the drop to the additional access point comes directly from the premises of the main access line termination and does not come out of the distribution cable. Continuous property extensions requiring an additional network interface are defined as those where the drop to the additional access point comes out of the distribution cable and requires an additional network interface. When off-premise extension service is provided on Non-continuous property, each location is treated as an access line termination and the applicable access line rates will apply at each location. Installation will be performed based on all applicable non-recurring service connection elements. H. VACATION RATES Vacation rates Monthly rates %of No charge Access Charge FUSC Local Service Calling features Farmers Mutual Telephone Company Page 40 H. VACATION RATES All other charges are applied. CONDITIONS Vacation service may be requested by the customer for any class of residential net work access line service. Vacation rate service is granted for not less than one month and not more than six months within any consecutive twelve month period. Vacation rate service may begin on any day of the month. Sufficient advance notice shall be given to permit arrangements for establishment or extension of vacation rate service. Complete service will be restored'Without notice on the last day of the designated vacation service rate period, unless the subscriber requests the Company to restore service sooner or to extend the vacation rate service period (up to six months), No outward or inward service is provided during the period of suspension. A Line Connection Charge will apply to the su$pellSion and restoral of service. (T) Any changes made for additional directory listings will continue at the full rate during the vacation period. Issued: Farmers Itylutual Telephone Company Dnno A1r 45W aI III. NETWORK ACCESS SERVICE, CONTINUED T. CONSTRUCTIONCIIARGES 1. Real Estate Subdivisions c. d. e. f. a. b. Farmers Mutual Telephone Company will fumish all material Developer pays for labor to install at Farmers Mutual Telephone Company's established rate Developer pays for equipment use at Mutual Telephone Company's established rate The facilities remain the property of Farmers Mutual Telephone Company Farmers Mutual Telephone Company maintains the facilities at the company's expense Developer to pay Mutual Telephone Company % of the total estimated cost before start ofproject Balance of actual cost to be paid upotr completion and before service will be provided to lots involved The overall project may be done in phases with each phase figured separately Farmers Mutual Telephone Company normally places the telephone cable along the back lot line (}l'. h. i. 2. Temporary or Speculative Service a. Where temporary service is requested, the customer will pay the costs for the installation and the removal of the temporary service. 3. Residential Construction charge for extending telephone service to undeveloped property, property splits or additions. Easements, right-of-ways, services, and pemrits will be provided, or paid for by the developer. The customer will pay the current labor rate for installing materials provided by Farmers Mutual Telephone Company. The type of construction and grade of service will be determined by Farmers Mutual Telephone Company 4. Commercial and Multi Family Residential a. Easements, right-of-ways, services, and permits will be provided, or paid for by the developer. a. b. c. d. Issued: Farmers Mutual Telephone Company Page 42 a. Conduit, trenching and backfill to the demarcation point will be provided by the developer. Examples of construction costs at current rates 1. Cable 2. Trenching 3. Plowing 4. Labor 5. Drop 6. Bore 7. Backhoe 8. Highway Permit 5. $0.35 per foot $0.45 per foot $0.35 per foot $65.00 per hour $0.15 per foot $4.00 per foot $65.00 per hour $s0.00 Issued: Farmers Mutual Telephone Cornpany Page 43 III. LIFELINE A. GENERAL Applicable to qualiffing low-income subscribers to single parfy Residential service of the Company. B. RATES l. Baseline Lifeline is a reduction or credit in the local service charges normally paid by qualifuing low-income consumers. The reduction to the normal residential one-party rates are as follows: Residential Access Lines Federal Baseline Lifeline Reduction Federally funded reduction in local rate State Matching Local Rate Reduction Monthly Credit or Discount Subscriber line charge $9.2s $2.s0 These reductions or credits are from the normal residential one-party service subscribed to by the consumer. The Federal baseline lifeline reduction shall be used to waive the consumer s Federal End-User Common Line Charge or Subscriber Line Charge and the Access Recovery Charge. In addition to the above Federal Service Discount, the State may provide an additional discount for eligible consumers, pursuant to Idaho code Title 56, Chapter 9. The State Discount is only provided if it is funded through the States Universal Service Fund or a surcharge upon customers. In no case will the discount exceed the rate charged for the service subscribed to by each individual. Issued: Farmers Mutual Telephone Company Page 45 B. IV. LIFELINE,CONTINUED RATES, CONTINUED 1. The following services are included: a. Single party, voice grade access to the Public Switched Network b. Access to emergency services c. Access to operator services d. Access to interexchange services, unless toll blocking is chosen e. Access to directory assistance f. Toll Blocking ELIGIBILITY REQUIREMENTS 1.An applicant must meet all of the following criteria in order to qualify for Lifeline Service: a. The consumer must meet eligibility requirements established in Idaho Code, Title 56, Chapter 9. b. To quatiff for Lifeline Service, the consumer must be a head of household and whose gross income is at or below one hundred and thirty-five percent (135%) of the Federal Poverty Limit. c. The customer must be recertified annually by the appropriate state agency. d. The premises at which the residential service is requested is the applicant's principle place of residence. e. There is only one telephone line serving the residential premises eligible for the credit. The residential premises shall consist of that portion of an individual house or building or one flat or apartment occupied by a single family or individuals functioning as one domestic unit. C. lssued: Farrners Mutual Telephone Company Page 46 IV. LIFELINE,CONTINUED C. ELIGIBILITY REQUIREMENTS, CONTINUED 2. Lifeline will not be furnished on a Foreign Exchange (FX) basis. 3. Lifeline service shall not be disconnected for non-payment of toll charges. 4. No toll blocking charges will be assessed to Lifeline subscribers. D. FUNDING The total cost of providing the State Lifeline program shall be funded from a monthly surcharge to each business and residential access line. Residences receiving Lifeline assistance are exempt from the uniform monthly surcharge. REGULATIONS The Telephone Assistance Program credit will begin with the next billing cycle following the date the Company receives notification of customer qualification. 2. The regular service connection charge, move and change charge, and regulations applicable to the service offerings specified in the taritr will apply. The service connection charge and move and change charge to change to or from this progftrm due to eligibility status will be waived. E. 1. Issued: Farmers Mutual Telephone Company Page 47 IV. LIFELINE,CONTINUED E.REGULATIONS, CONTINUED 3. The lifeline credit will be subject to the following restrictions: a. Applicant must be head of household or person whose name the property or rental agreement resides. b. Lifeline credit will only be provided to the applicant's principle residence. c. The credit will only be applicable for one single residential access line. 4. The Company will offer Lifeline assistance only during such periods as reimbursement of the discount is available to the Company from Federal and/or State revenue sources. V. IDAHO TELECOMMUNICATIONS SERVICE ASSISTANCE PROGRAM (IT SAP) SURCHARGE A. RATES The monthly surcharge is set at the arnount ordered by the Idaho Public Utilities Commission. B.CONDITIONS l.A surcharge assessed on all access lines to contribute toward funding for the Idaho Telecommunications Service Assistance Program (ITSAP) or the State-matching portion of the Lifeline program. 2.The surcharge rate will remain in effect until otherwise modified canceled, or changed by the Commission. Issued: Farmers Mutual Telephone Company Page 48 VI. IDAHO UNIVERSAL SERVICE F'UND SURCHARGE A. RATES The monthly surcharge is set at the amount ordered by the Idaho Public Utilities Commission. B. CONDITIONS A surcharge assessed on all access lines to contribute toward funding for an Idaho Universal Service Fund. The surcharge rate will remain in effect until otherwise modified, canceled, or changed by the Commission. lssued: Farmers Mutual Telephcne Company Page 49 TNTEGRATED SERVICE DIGITAL NETWORK A. Rates and charges 1. Transport Stand alone T1 facility Per 24 channel Tl facility, provision on A T3, per Tl facility activated Requires a DID trunk circuit termination. 2. Service Configuration 23B+D 248 23B+Backup D 3. ISDN Trunk Connection per B-Channel NRC $1,100.00 $1,100.00 $1,025 .00 $1,025 .00 $1,025 .00 $72.00 Monthly $1s0.00 $400.00 $400.00 $400.00 $23.30 Issued: Farmers Mutual Telephone Company Page 50 1. DID Service DID trunk termination Per channel VII. DIRECT INWARD DIALING NonRecurring $50.00 DID Telephone Numbers a. Nonsequential telephone Per number b. DID block of twenty Sequential numbers An integrated service digital network is required $1.00 $20.00 Monthly $5.00 $0.15 $3.00 J. VII.BASIC EMERGENCY 917 911 Emergency Communications System Service (911 Service) is a telephone exchange service whereby a Public Safety Answering point (PSAP) may receive calls signaled to the telephone number 911. The service provides the capability to answer emergency calls originated by persons within the serving area who dial911. 911 Service provides for routing 91 I calls originated by telephone with given central office prefix codes to a single PSAP vial the switched network to dedicated or nondedicated access lines. The choice of the service arrangement is the customer, subject to availability of facilities. The 911 Code feature permits the public to dial 911 and have the central office route the call to the PSAP. The dedicated access line option provides a circuit from the originating end offrce to the PSAP. l. 2. 3. 4. Issued: Farmers Mutual Telephone Corrrpany Page 5 1 rX. CAPITAL CREDITS Farmers Mutual Telephone Company is a membership owned company. A $25.00 membership must be purchased in order to have telephone service. This membership fee entitles the subscriber to have one or more phone numbers and to vote for the directors at the annual meeting. This money is returned when the phone line(s) are disconnected. Patronage dividends are given based on a proportion of profit made by the business. The dividend is calculated according to how much each member has used the co-op's service. Tax rules view these profits essentially as an overcharge. Your Patronage Capital refirnd, however, may or may not be taxable depending on your tax filing status. Please contact your tax advisor for more information. Payment of Capital Credits is not automatic. Farmers Mutual Board of Directors decides when to pay the credits based on the financial condition of the organization. The current practice is to hold Credits in the cooperative for a number of years to act as working capital. When paid, the bylaws require that the oldest amounts be paid fust. Capital credits do not earn interest. We sometimes lose touch with former members when they move. It becomes difficult to locate them when it's time to send out checks. Please keep us informed of any address changes. Issued: Farmers Mutual Telephone Company Page 52 x.BILLING DISPUTES If a customer thinks there is an error on their statement, they need to contact us at the number on the statement or write to us at P O Box 1030, Fruitland, ID 83619 We will need the phone number or account number, nzlme, and the amount of the error, and description of the problem. We need to be contacted within 30 days after the error appeared on your bill. While we investigate whether or not there has been an error, the following are true: we cannot fiy to collect the amount in question, or report you zrs delinquent on that amount; the charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. While you do not have to pay the amount in question, you are responsible for the remainder ofyour balance. Issued: Farmers Mutual Telephone Company Page 53