20201106Fiber Broadband LLC Letter.pdf

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620 Pheasant Ridge Drive, Chubbuck lD 83202
(208)e04-4888
November 3,2020
ldaho Public Utilities Commission
Case No. FBL-T-20-01
Dear Commissioners:
I apologize for missing the scheduled hearing before the Commission on October 20th. I received the
notice sent to Molly Thorpe (a former employee) regarding a hearing scheduled for Optix Media LLC.,
but that business was sold to Direct Communications in October 2017. Today, I received the notice sent
to Michael Tague (our telecom consultant in Louisville Kentucky) regarding the hearing for Fiber
Broadband LLC. I sincerely apologize for missing the hearing. I will update our contact information with
thd Public Utilities Commission, so this does not happen again.
The Commission issued Fiber Broadband CPCN No. 526 in August 2018 and we have been actively
building a network in Southeast ldaho since. We have retained the services of MichaelTague with
American CLEC to complete an interconnect agreement with CenturyLink which will allow trs to offer
local exchange services. The application will be filed within 10 business days. We have identified
several hundred active VOIP subscribers on our network that are currently using a third-party provider
for their voice services and we plan to target these customers with a voice offering through Tru Fiber to
bring these customers in-house on our local exchange platform. We have offered business and
residentiai voice services in the past and we believe a voice platform installed on our network, offered
as a value-add product, will be successful. We believe adding voice services will add neuv revenue
streams and assist with customer retention.
I am sure you are wondering, why the delay in offering local exchange services? ln the second quarter
of 2019, we received a compelling offer from an ldaho ILEC to buy Fiber Broadband LLC, dba Tru Fiber,
by the end of 2019. The closing date of this transaction was subsequently moved back to May 31 2020,
but the negotiations fell through when key issues could not be settled. We have not allocated proper
resources to our voice services since May, but we fully understand our obligation to offer local exchange
services as a condition of our CPCN and we intend to fully comply with the Commission.
I ask the Commission to give us a 90-day period to implement our local exchange voice services and
become compliant with the Commission's order. Thank you for your consideration.
61
Brad McSpadden