20180329Application - Revised.pdf

AMERItrAN
fllllllllll| tr LEtr
ldaho Pu-blic Utilities Commission
Off ic^e _of the SecretaryRECEIVED
MAR 2 I 2018
Boise,ldaho
28 March 2018
Diane Hanian
Commissions Secretary
Idaho Public Utilities Commission
P.O. Box 83720
Boise,lD 83720-0074
F6t'T-l8-ol
Dear Ms Hanian:
We would like to withdraw our earlier application dated 19 February 2018 and submit the
following application in its place. The application is for:
Fiber Broadband LLC. dba Tru Fiber
for a Certificate of Public Convenience and Necessity for to operate in the state of Idaho
as a Competitive Local Exchange Carrier (CLEC).
We are available to respond to any questions that the Commission or Commission Staff
may have regarding our application. Please address all inquiries to:
Michael Tague
American CLEC
[e-mail]
502-387-6800
Sincerely,
h*lJ
www.AmericanCLEC.com
P.O. Box,ll 89 . Louisville, Kentucky 402(X-01 89
502-815-7 17 1 . FAX [phone]
Michael Tague
APPLICATION
FOR
CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY
FOR
TRU FIBER
ASA
COMPETITIVE LOCAL EXCHANGE CARRIER
28 MARCH 2018
SUBMITED BY
MICHAEL TAGUE
502-387-6800 [e-mail]
l. Proposed Services
Tru Fiber which is a dba name for Fiber Broadband L.L.C. plans to deploy a fiber
network to support Local Exchange Services and high-speed lnternet services
throughout Southeast ldaho including: Pocatello, Blackfoot, ldaho Falls, and Rexburg.
We are seeking authorization to operate throughout the state so that we can readily
expand our service areas and pursue business opportunities where they occur.
We will be operating as a Facilities Based CLEC and plan to obtain an lnterconnection
agreement with CenturyLink to support our deployment of Local Exchange Services and
lnternet services.
The principals of Tru Fiber are largely the same as the earlier Optix Media, an ldaho
PUC approved CLEC with CPCN, which operated since 2012 and provided similar
services but was recently sold.
11. Form of Business
Company name and principal place of business:
dba Tru Fiber
Fiber Broadband LLC
620 Pheasant Ridge Dr
Chubbuck,lD 83202
The company is a Limited Liability Company organized in the State of ldaho, 25 July
2016. A copy of its ldaho Certificate of Organization in attached in Exhibit A. The
registered agent is:
Kenneth Pfannenstiel
620 Pheasant Ridge Dr.
Chubbuck, lD 83202
Name and Address Ownership Percentaqe Votinq Percentaqe
Kenneth Pfannenstiel
2390 Duskview Ct.
Pocatello, lD 83201
15o/o 15%
Brad Barrott
5951 W Pocatello Creek Rd.
Pocatello, ID 83201
15o/o 15o/o
Darren Miller
1355 Granite Dr.
Pocatello, lD 83201
23113o/o 23113%
Brad McSpadden
7964 Prospector Hollow
Pocatello, !D 83201
231t3%23113%
Shane Mouton
314 S. 1Oth Ave
Pocatello. ID 83204
231t3%23113o/o
The five owners of the company:
The owners are all members of the LLC. The company has no subsidiaries.
lll. Telecommunications Service
Tru Fiber plans to begin building its network within 90 days of having relevant
Commission approval and appropriate lnterconnection/Structures Agreement in place.
Tru Fiber will initially offer optically based Telephone Service including both Analog
telephone service and digital PBX services as well as broadband lnternet services.
lV. Service Territory
lnitial service territories will be:
Pocatello
Blackfoot
ldaho Falls
Rexburg
and surrounding areas where CenturyLink is the incumbent. Fiber facilities will be
deployed by Tru Fiber and services will be provided across these fiber facilities.
The company's principal competitors in the area are Cable One and CenturyLink.
V. Financial lnformation
Tru Fiber is new and so we just have one full year financials which are for 2017. We
have also included the financials of Optix Media for 2016 as a predecessor organization
where 3 of 4 Optix Media owners are now owners of Fiber Broadband carrying forward
expertise and financial resources. Financials are provided in Exhibit B.
Vl. "lllustrative" Tariff Filing
Our lllustrative Tariff is included as Exhibit C
Vll. Customer Contacts
Customer lnquiries and Complaints Contact:
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, ID 83202
Customer Service
208-9044888 Direct
888-31 3-1 61 6 Toll-Free
support@MyTru Fiber. com
Commission Contact
Kenny Pfannenstiel
208-244-1175
[e-mail]
Vlll. Interconnection Agreements
Tru Fiber plans to initiate interconnection negotiations as soon as this application is
submitted and expects to complete these negotiations in 30 to 60 days.
lX. Compliance with Commission Rules
The applicant has reviewed allthe Commission rules and agrees to comply with them
X. Escrow Account or Security Bond
Tru Fiber does not require advance deposits of its customers.
CERTI FICATE OF ORGANIZATION
LIMITED LIABILITY GOMPANY
Title 30, Chapters 21 and 25, ldaho Code
Filing fee: $100 $ped, $120 not typed
Complete and submit the application in duplicate.
FILED EFFECTIVE
m6 .U. 25 lil * q2
'ugm[l?fof,B"1 The name of the limited liability company is:
Fiber Broadband LLC
(Remember to include the words "Limited Liability Company," "Limited Company." or the abbreviations L.L.C., LLC, or LC)
2 The complete street and mailing addresses of the principal offtce is:
620 Pheasant Ridge Dr. Chubbuck lD 83202
(Street Address)
3
(t\railing Address, if different)
The name of the registered agent and the street address of the registered agent:
Kenneth Pfannenstiel 620 Pheasant Ridge Dr. Chubbuck lD 83202
(Name)(Address cannot be a post office box or postal mail box.)
4. The name and address of at least one governor of the limited liability company:
Brad McSpadden 620 Pheasant Ridge Dr. Chubbuck lD 83202
(tramef
Bradley Barrott
(Address)
620 Pheasant Ridge Dr. Chubbuck lD 83202
(Name)
Darren Miller
(Address)
620 Pheasant Ridge Dr.Chubbuck lD 83202
(Name)
Shane Molton
(Address)
620 Pheasant Ridge Dr.Chubbuck lD 83202
(Name)(Address)
5. Mailing address for future conespondence (annual report notices):
620 Pheasant Ridge Dr. Chubbuck lD 83202
(Address)
Signature of organizer(s)
Signature:
Printed Name:
Secretary of State use only
XDIHO EECRETARY OF STrrTE
07 1?'51"016 o5: o0
LE:30{68 trT:185281 EH:1539013
1g 100-00 = lOU-08 ORGAMLC #2
Signature:
Printed Name:W/bq57b
FIBER BROAOBAND, LLC
dba TRU FIBER
Fifrer
FwaxcnL SraremENTS - lNcomE Tax Basrc
FonrHEYeans Eruoeo DecEi,tBen 31 ,2417
AND 201 6 exo lxoepENoExr AccouNTANTs'
CompLATION REPORT
rIEER BROADBAND. L
Table of Contents
lndependent Accountants' Compilation Report.
Financial Statements:
1
Statements of Assets, Liabilities and Members' Deficit - lncome Tax Basis ... ... ...2
Statements of Revenues and Expenses - lncome Tax Basis 4
Statements of Changes in Members' Deficit - lncome Tax Basis ..........5
Cooper Norman
CPAs & BUSINESS ADVISORS
{{{ flespllAL \rusy
Sure 555
Pocareluo, lo*ro 83201
208.232.6006 I 208.232.6007 Fnx
www.coopernorman.com
INDEPENDENT ACGOU
To Management
Fiber Broadband LLC dba Tru Fiber
Chubbuck, lD
Management is responsible for the accompanying financial statements of Fiber
Broadband LLC dba Tru Fiber (a partnership), which comprise the statements of assets,
liabilities, and members' deficit - income tax basis as of December 31, 2017 and 2016,
and the related statements of revenues and expenses - income tax basis and changes
in members' deficit - income tax basis for the years then ended in accordance with the
tax basis of accounting, and for determining that the income tax basis of accounting is
an acceptable financial reporting framework. We have performed compilation
engagements in accordance with Statements on Standards for Accounting and Review
Services promulgated by the Accounting and Review Services Committee of the AICPA.
We did not audit or review the financial statements nor were we required to perform any
procedures to verify the accuracy or completeness of the information provided by
management. Accordingly, we do not express an opinion, a conclusion, nor provide any
form of assurance on these financial statements.
The financial statements are prepared in accordance with the income tax basis of
accounting, which is a basis of accounting other than accounting principles generally
accepted in the United States of America.
Management has elected to omit substantially all the disclosures ordinarily included in
financial statements prepared in accordance with the tax basis of accounting. lf the
omitted disclosures were included in the financial statements, they might influence the
user's conclusions about the company's assets, liabilities, equity, revenue, and
expenses. Accordingly, the financial statements are not designed for those who are not
informed about such matters.
C#f /Lr4"r^*q
Pocatello, ldaho
January 20,2018
integri
1 Stexpenence
STATEMENTS OF ASSETS, LIABILITIES, AND EQUITY.
INCOME TAX BASIS
DECEMBER 31, 2017 AND 2016
ASSETS 2017 2016
2
CURRENT ASSETS.
Cash $ 71,243 $17,843
PROPERW, PLANT, AND EQUIPMENT
Machinery and equipment
Transportation equipment
Data and broadband equipment
1,050,320
143,226
298,486
491,058
143,226
86,636
1,492,032 720,920
Less accumulated depreciation (524,607',)(335,441)
Property, plant, and equipment - net 967,425 385,479
TOTAL $ 1,038,668 $ 403,322
LIABILITIES AND MEMBERS' DEFICIT 2017 2016
LONG-TERM DEBT.
Notes payable - net of unamortized debt issuance costs $ 't,946,923 $ 877,467
MEMBERS'DEFICIT (908,255)(474,145)
TOTAL $ r,038,668 $ 403,322
See lndependent Accountants' Compilation Report.
3
STATEMENTS OF REVENUES AND EXPENSES .
INCOME TAX BASIS
FOR THE YEARS ENDED DECEMBER 31, 2017 AND 2016
Percent
2017 Revenue 2016
See lndependent Accountants' Compilation Report.
4
of
Percent
of
Revenue
REVENUE $ 364,868 100.00% $ 29,048 100.007o
COST OF SALES:
Labor
Depreciation
Materials
668,970
189,166
50,272
183%
52%
14o/o
3,344
335,441
99,822
11.51%
1154.78o/o
343.65%
Total cost of sales 908,408 248.970/o 438,607 1509.940/o
GROSS LOSS (543,540) -148.97o/o (409,559) -1409.94o/o
OPERATING EXPENSES:
Auto
lnsurance
Repairs and maintenance
Bank charges
Utilities
Professional fees
Advertising
Amortization
Telephone
Meals and entertainment
Postage
29,442
27,186
18,940
10,757
1 0,168
7,120
5,980
3,429
562
182
156
8.07o/o
7.45o/o
5.19o/o
2.95o/o
2.79%
1.95%
1.640/o
0.94o/o
0.15o/o
0.05%
0.04o/o
26,844
4,057
2,516
6,686
1,015
293
9,402
1,429
5
22
120
92.41%
13.97o/o
8.66%
23.02Yo
3.49%
1.01To
32.37Yo
4.92o/o
0.02To
0.08%
0.41o/o
Total operating expenses
OTHER EXPENSE.
lnterest expense (77 ,846) -21.34o/o (12,197\ 41.99o/o
Total other expense (77,846) -21.34%(12,197) 41.99Yo
NET LOSS $ (735,308) -20't.53o/o $ (474,145) -1632.280
52113,922 31.22o/o
STATEMENTS OF CHANGES IN MEi'BERS'DEFICIT -
INCOME TAX BASIS
FOR THE YEARS ENDED DECEMBER 31, 2017 AND 2016
See lndependent Accountants' Compilation Report.
5
BALANCE AT JANUARY 1, 2016
NET LOSS (474,145)
BALANGE AT DECEMBER 31,2016 $ (474,145)
NET LOSS (735,308)
CONTRIBUTIONS 326,1 98
DISTRIBUTIONS (2s,000)
BALANCE AT DECEMBER 31, 2017 $ (908,255)
$0
OPTIX MEDIA GROUP COMBINED
CoilrstNED Ftxancnu SrerEmENT
Fon rHE Yean Exoeo DecemBER 31, 2016
ANO
IxoepeNDENT AccouNTANTS' CouprlATron Reponr
h
Table of Contents
lndependent Accountants' Compilation Report
Financial Statements:
Combined Balance Sheet
1
Combined Statement of Operations .
2
3
4
5
7
Combined Statement of Members' Equity
Combined Statement of Cash Flows
Notes to Financial Statements .............
Supplementary lnformation :
Schedule 1 - Combining Balance Sheets 12
Schedule 2 - Combining Statements of Operations
Schedule 3 - Combining Statements of Changes in Members' Equity..
..... 13
14
Cooper Norman
CPAs & BUSINESS ADVISORS
{{{ f{esp1re1 lJ,tuv
Sure 555
Pocnrrrlo, loaxo 83201
208.232.6006 [ 208.232.6007 Fnx
www.coopernorman.com
I
To the Members of
Optix Media Group Combined
Pocatello, ldaho
Management is responsible forthe accompanying combined financialstatements of Optix
Media, LLC, Optix Holdings, LLC, and Network Construction, LLC (Optix Media Group
Combined) which comprise the combined balance sheet as of December 31, 2016 and
the related combined statement of operations, members' equity, and cash flows for the
year then ended, and the related notes to the combined financial statements in
accordance with accounting principles generally accepted in the United States of
America. We have performed compilation engagements in accordance with Statements
on Standards for Accounting and Review Services promulgated by the Accounting and
Review Services Committee of the AICPA. We did not audit or review the financial
statements nor were we required to perform any procedures to verify the accuracy or
completeness of the information provided by management. Accordingly, we do not
express an opinion, a conclusion, nor provide any form of assurance on these combined
financial statements.
The accompanying supplementary information contained in Schedules 1, 2, and 3 are
presented for purposes of additiona! analysis and are not a required part of the basic
financial statements. Such information is the responsibility of management. We have not
audited or reviewed the supplementary information and do not express an opinion, a
conclusion, nor provide any form of assurance on such supplementary information.
bf^ fir4'fri**
Pocatello, ldaho
May 11,2017
rntegrl
1 texpenence
COMBINED BALANCE SHEET
DECEMBER 31,2016
ASSETS
LIABILITIES AND MEMBERS' EQUITY
See lndependent Accountants' Compilation Report and
Notes to the Financial Statements.
2
CURRENTASSETS:
Cash
Accounts receivable
lnventory
Note receivable - related party
$162,779
119,584
55,299
252,000
Total current assets
PROPERTY AND EQUIPMENT:
Land
Buildings and improvements
Network infrastructure
Machinery, equipment and vehicles
121,172
607,566
549,795
1,958,683
3,237.216
Less accumulated depreciation
Property and equipment - net
TOTAL
(583,542)
2,653,674
$ 3,243,336
589
CURRENT LIABILITIES:
Accounts payable
Line of credit
Current portion of notes payable
Notes payable - related party
$94,193
293
1 53,1 90
254,480
Total current liabilities 502,1 56
LONG.TERM DEBT -
Notes payable 734,334
Total long-term debt
MEMBERS'EQUITY
TOTAL
734,334
2,006,846
336
COMBINED STATEMENT OF OPERATIONS
FOR THE YEAR ENDED DECEMBER 31 ,2016
See lndependent Accountants' Compilation Report and
Notes to the Financial Statements.
3
REVENUES:
Support and maintenance
Construction
Hardware
$ 4,185,775
37,378
5,426
98.99%
0.88%
0.130/o
Tota! revenues 4,228,579 100.00%
COST OF SALES 1,285,785 30.41%
GROSS PROFIT 2,942,794 69.59%
OPERATING EXPENSES 1,761,146 41.65%
INCOME FROM OPERATIONS 1,181,648 27.94o/o
OTHER EXPENSE 91,556 2.',170/o
NET INCOME 1,090,092 25.780/o
Percent
of Sales
COMBINED STATEMENT OF MEMBERS' EQUITY
FOR THE YEAR ENDED DECEMBER 31 ,2016
See lndependent Accountants' Compilation Report and
Notes to the Financial Statements.
4
BALANCE AT JANUARY 1,2016 $ 1,058,931
NET INCOME 1,090,092
DISTRIBUTIONS (142,177)
BALANCE AT DECEMBER 31,2016 $ 2,006,846
COMBINED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED DECEMBER 31, 2016
5
OPERATING ACTIVITIES:
Cash received from customers $ 4,173,444
Cash paid to suppliers and employees
lnterest paid
(2,853,304)
(e1,022)
Net cash provided by operating activities 1.229.118
INVESTING ACTIVITIES -
Purchase of property and equipment (961,483)
Net cash used by investing activities (961,483)
FINANCING ACTIVITIES:
Net payments on lines of credit
Proceeds from notes payable
Payments on notes payable
Proceeds from note receivable - related party
Payments on notes payable - related party
Distributions
(82,719)
611,120
(423,518)
252,000
(447,618)
(142,177)
Net cash used by financing activities
NET CHANGE IN CASH
CASH AT BEGINNING OF YEAR
CASH AT END OF YEAR
(232,912\
34,723
128,056
$162,779
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income 1,090,092
Adjustments to reconcile net income to net cash
used by operating activities:
Depreciation 218,607
Change in assets and liabilities, net of effects from
non-cash investing and financing activities:
lncrease in assets -
Accounts receivable
Decrease in liabilities -
Accounts payable
(s5,135)
(24,446)
NET CASH FLOWS PROVIDED BY OPERATING ACTIVITIES $ 1,229,118
SUPPLEMENTAL SCHEDULE OF NONCASH INVESTING AND FINANCING ACTIVITIES
2016
Reclass construction in prooress to buildinqs and improvements
Buildings and improvements $ 293,537
Construction in progress $293,537
See Independent Accountants' Compilation Report and
Notes to the Financial Statements.
6
OPTIX MEDIA GROUP
NOTES TO COMBINED FINANCIAL STATEMENTS
1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Nature of Operations
Optix Media Group (the Company) is the combined group of Optix Media, LLC
(Optix), Optix Holdings, LLC (Holdings), and Network Construction, LLC (Network
Construction).
Optix Media, LLC engineers, installs, and supports high performance wireless
internet networks in demanding wireless areas such as apartment complexes,
hotels, hospitals, schools, government buildings, and convention centers. Optix
Media serves customers throughout ldaho and in a growing number of locations
nationwide.
Optix Holdings, LLC owns and leases realestate
Network Construction, LLC is a utility contractor specializing in underground fiber
optic placement utilizing horizontal boring, trenching, and plowing.
Basis of Combination
The combined financial statements for the year ended December 31,2016, include
the accounts of Optix Media, LLC; Optix Holdings, LLC; and Network Construction,
LLC. Wtrere applicable, inter-company balances and transactions have been
eliminated upon consolidation.
Basis of Accountinq
The accompanying financialstatements have been prepared on the accrualbasis of
accounting in conformitywith accounting principles generally accepted in the United
States of America. Revenue is recognized when earned and expenses are
recognized as they are incurred. The entities use the cash method of accounting for
income tax purposes.
Estimates
The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions
that affect the reported amounts of assets and liabilities and disclosure of contingent
assets and liabilities at the date of the financial statements and the reported
amounts of revenues and expenses during the reporting period. Actual results could
differ from those estimates.
7
1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, CONTINUED
Cash
The Company considers deposit accounts which are not subject to restrictions or
penalties, and highly liquid debt instruments with a maturity of three months or less
when purchased to be cash equivalents. At times, such investments may exceed
the FDIC insurance limit.
Accounts Receivable
The Company considers accounts receivable to be fully collectible and no allowance
for uncollectable accounts has been recorded.
lnventory
lnventories consists of supplies and fiber networking components and is stated at
the lower of cost or market (first-in, first out method).
Propertv and Equioment
Property and equipment are stated at historical cost. Depreciation is computed
using the straight line method of depreciation for financial reporting purposes.
Estimated useful lives and accumulated depreciation are as follows:
The Company cannot reasonably estimate the amount of compensation for future
absences, and accordingly, no liability has been recorded in the accompanying
financial statements. The Company's policy is to recognize the costs of
compensated absences when actually paid to the employees.
8
Description
Estimated
Useful Lives
Accumulated
Depreciation
Buildings and improvements
Network infrastructure
Machinery, equipment and vehicles
Total
15-39
30
5-15
22,535
30,923
530,084
$ 583,542
$
Advertisinq
Advertising costs are charged to operations as they are incurred.
Comoensated Absences
1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES, CONTINUED
lncome Taxes
The Company consists of pass through entities (limited liability companies) for
income tax purposes. As such, the income is distributed for income tax purposes to
the owners and any income taxes due are paid by the respective owners.
Accordingly, no provision for income taxes has been made in the accompanying
financial statements, expect for annual minimum state taxes paid by the and
respective LLC.
Under ASC 740-10-50 this is considered an income tax position subject to
evaluation regarding the possibility of the position being overturned upon
examination by a taxing authority. Management believes this position will not be
overturned. No interest or penalties related to income taxes have been recognized
in the statement of operations or statements of financial position. The Group uses a
calendar year end for income tax reporting purposes, and tax years back to and
including the tax year ended December 31 , 2013 are subject to examination by
major taxing ju risdictions.
Subsequent Events
The Company has evaluated all subsequent events through May 1 1,2017, the date
the financial statements were available to be issued.
2. OPERATING LINE OF CREDIT
Optix Media, LLC has a $250,000 revolving line-of-credit with Citizens Community
Bank. lnterest rates on these lines of credit are variable. The interest rate as of
December 31, 2016 was 5.75o/o. The line of credit is secured by the business
assets of Optix. The loan matures on July 1,2017.
9
3. LONG-TERM DEBT
Long-term debt consists of the following notes payable:
Optix Media:
Citizens Community Bank -
Note payable in monthly installments of $481, including
interest of 4.5o/o. The note matures June 20, 2019. A
HyundaiAccent is pledged as collateral. E
Optix Holdings:
Citizens Community Bank:
Note payable in monthly installments of $2,056
including interest of 4.So/o.The note matures July 22,
2023. Realestate is pledged as collateral.
Note payable in monthly installments of $2,950
including interest of 4.45%.fhe note matures April 21,
2031. Real estate is pledged as collateral.
Network Gonstruction:
Citizens Community Bank:
Note payable in monthly installments of $1,sil
including interest of 4.$o/o.The note matures December
20,2018. Equipment is pledged as collateral.
Note payable in monthly installments of $1,845
including interest of 5.0%.The note matures May 20,
2019. Equipment is pledged as collateral.
Note payable in monthly installments of $2,829
including interest of 5.0%.The note matures October
20,2019. Equipment is pledged as collateral.
Note payable in monthly installments of $3,952
including interest of 5.0%.The note matures February
20,2021. Equipment is pledged as collateral.
Total
Less current portion
Long-term debt
10
13,984
142,974
376,619
35,685
51,050
89,438
177 774
887,524
(153,190)
$ 7U,334
3 LONG.TERM DEBT, CONTINUED
Principa! maturities are as follows:
Year ended December 31.
2017
2018
2019
2020
2021 and thereafter
$153,190
157,382
125,442
89,034
362,477
Total $ 887,524
4, RELATED PARTY TRANSACTIONS
Note Receivable - Related Partv
Fiber Broadband, LLC dba Tru Fiber is a related party through common ownership.
During 2016, Optix Media, LLC paid expenses incurred by Tru Fiber for employee
Ieasing costs. As a result, Optix holds a receivable due from Tru Fiber in the
amount of $252,000 as of December 31, 2016. There are currently no stated
terms for this receivable. The Company expects to collect this receivable within the
next twelve months.
Notes Pavable - Related Partv
Optix Media, LLC has notes payable to the members of the Company. The notes
are payable in total monthly installments of $44,876, including interest at 10%. The
notes mature June 23, 2017. The notes are unsecured.
Other Related Partv Transactions
Data Solutions, lnc. is owned by the members of the Company. Data Solutions
provides employee leasing to the Company. The Company paid Data Solutions
$506,264 during 2016 for employee leasing costs.
11
OPTIX MEDIA GROUP GOMBINED
SU PPLEM ENTARY I N FORMATION
todoEcogoEoo
c9ocF5o
c@Ecoo
E;o6
@oo^o$o{
@
o@o-o@sr
oo$-(ooN
e
rtoF-(oNooi
o
oo#EO
=o!E6.;i EEe H* -i = i6 -Y o ur E-d-vc Eii 6 r, F6 lrjo 6 EF EO F ITIri!5 o>z =^lUi=
{o
seN
NNo-o\tN
jNN.
o
@o\6
ooooooo@
-- (\'l e- t-$ o$o ooTN
o@$-$oN
-!9oo>>i8E6-.. a6ffi PEFO hE
-OJdc--
Etsr€arsExd'
F E*= qfri3sEOZdcfOu.<J.ozlo
ooON
NO
ooS-oo6i r-o
@\tN-
D
o
o
oooort- c.loI.-
a
(oo-ooa
@oN-
@NN
N
$_o
o-
oN
o
st-@-
o6@-
N
oNN.oo*
ooo{
@oN
oN.\ro$-
ooE =EiD = .!2;'9.6EE EE E-looEUO=PoE'63EB9'=ofiPBEE !d-oecrE.A il EP.=odaE E sdE8-9
ot\to_o@@
s@_oo
bon-olN
@@
oN<.
N@OON(O@@
-- O- N- (O-
-t-o(oNOr+n-(oocD_
@o_oo6
a c.lONF-- @-oo$@oo-
N@l.- @rO;Fjc!oF@
FqtZcutoE E,f 9=O ogIU EE2 eE
t 6r
fr=EEo-;fooJd)zdG
ao
o
c
E
lo6oF
osfooF-OOONONOoiooni@FnO
oo(ooo- o-oo
@
ooN
e
o{oo(oooooc{No@@aniO-hO
@
EoaEoE-96oLzoirJaEn E 9( o >91F Cooz - =7 -uJ;H6-gEo5>oEo<sz:)o
o
UJ
=m
=oo
ozotr
z
=J
UJ
2oY=E )toxad.FFLll (,'zzo(J
or9LEod
I
x<FOo. IIJo-
o
LrJ
uJI@u)E
lll N9=t;f;EgE
2Uao
=oo
F5oI'J'o
e
u.lo-u.l
=oz
og
EJasJ
an
LrJoo
oflullzll
-tlmil
Eil
olloll
o-lltt
olldt
oll
slloll
uJl
=ilxllFll
o-ll
oil
NSNOo-o
@
ooo_
@
$o*N
qt
N$
3o
sEgr*,g
*aNoO@NFNo@o@oN{aoO@rCO O rt O N @ O@ @ O$ O Or@ O ON- O- @- o- O- 0- O- o- o- O- r- - t- O- o- @- N- O- O-(oO@ooNo@FONFoo@ooNNONFoFONNNFFFeTato,lNF
oo@
$[e-mail]@o@ON$@O@@$@O@oN@@@@O*OOrOo@NoOONo@oooFF+OO@NaN
@ o o o o oid@ o oi oi Jo o @ o s N-jO(\OO@ONN OF--FA{FN
n *E E e r9 E e€ E E i ,
H*EBE*,,i,,sl*a$;ge*
6
o@_oa
N$o-$
N@
NNON
o
rt-
$@N
@@o
EttoEo-oood,(,
@
No
-eo
o
ootoF
o6ooN- O-
{+N-
@o@-
@N
@
o_{$
@o@oo- o-
@tQ.
aooooAEOoa6ii{rJ=O6+EL'-- O
PTE.A>U)oo
0fE0)
o
6oF
I
@rooa- o-oooo
o
@_o
ooE6cgE.E
EoEE EdigEgEPbEH;J OO;g2 dc = cg;3fe
tuG
oo@NNNN- O- l'-oNooo
$
\to@-oNo
o@NNN- $-o@o
I
nlql fll=l zlol .olurl =t#t 8
L]
o2IF
=
=JuI
Eo
E
g
Eo(_)
o6
E
ooE;oa
xF.Lo
Ye,o
Eulz
xFo.o
a9zbotF-<ctEd.
uJ ul&loO=lr uloo.uJ2olrJ O
fiHt-z<uJ6iou!2>
E-,o=
=irUP
*
rooodc.o
_.g
Eoo-q
coclooo
cil)!Cooo!E()oU)
c! F-o, t*O_ -_ONo) !to
r.-$_soN
oot'- (O O$lrro$oONC!
rt@o$$- @_l-- @(\INo, (f)
Eo9At
FoiNioJG,!Ul?oa=I lrJ2(J
= z e H
l,, q-trl/,UER?UzU-=2I Z E E Toozcl0
@sc!(")(O
N$-rtoN
o
UIzo
=oo
ozoF
z
=J
IJJ
zo
Ei.o;
=alr, (,,z2oo
o
=gLEod
T
(?
UI
foluIoo
xsFOL I.IJo=
F@
dnlu;'Oo
ud,Lu lrltr6
==uJ uJ
=oXHIo
EH
Hfi<tF<(, u.i9)zu
ExoEo
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalTitle Page
LOCAL EXCHANGE SERVICES TARIFF
IDAHO
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF
TRU FIBER
OF
lssued by:
Effective: TBDlssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 2
LOCAL EXCHANGE SERVICES TARIFF
CHECK SHEET
Current pages in the price list are as follows
Paqe Revision Page Revision Page Revision
l6
t7
l8
l9
20
2l
22
23
24
25
26
27
28
29
30
Title
2
J
4
5
6
7
8
9
l0
ll
t2
l3
t4
l5
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
Original
3l
32
JJ
34
35
Original
Original
Original
Original
Original
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 3
LOCAL EXCHANGE SERVICES TARIFF
Contents
APPLICATION OF PRICE LIST ..........5
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND ABBREVIATIONS OF TECHNICAL TERMS
USED IN THIS PRICE LIST.
CONTACT INFORMATION
5
....6
1.0 DEFINITIONS .............7
2.0 REGULAT|ONS............................... 10
2.l Undertaking of the Company 10
2.2 Shortage of Equipment or Facilities 11
2.3 Selection of Transmission.............. ......11
2.4 Notification of Service-Affecting Activities LI
2.5 Provision of Equipment and Facilities 12
2.7 Non-routine lnstallation and Special Construction 13
2.8 Ownership of Facilities .................... 14
2.9 Rights-of-Way ............... 14
2.12 Conflicts Between Price List and Commission Rules 1.4
15
77
18
19
2.13 Allowances for lnterruptions in Service
2.14 Obligations of the Customer
2.15 Prohibited Uses
2.15 Payments
2.17 faxes, Charges, Fees ....2L
2.19 Refusal or Termination of Services..................22
2.20 Restoration of Service ....27
.........28
2.23 EgtL ............. 28
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 4
LOCAL EXCHANGE SERVICES TARIFF
3.0 LOCAL EXCHANGE SERVICES 29
29
30
33
33
34
34
3.l General
3.2 Service Descriptions
4.0 OTHER SERVICES
5.0 RATES AND CHARGES
5.1 Local Exchange Service
3s5
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 5
LOCAL EXCHANGE SERVICES TAR]FF
APPLICATION OF PRICE LIST
Tru Fiber, the doing-business-as name for Fiber Broadband LLC (hereinafter "The
Company") has been authorized by the Idaho Public Utilities Commission (ldaho PUC)
to provide competitive local exchange and interexchange services.
This price list sets forth the service offerings, rates, terms and conditions applicable to the
furnishing of local exchange services to residential customers within the State of Idaho.
The rates and rules contained herein are subject to change pursuant to the rules and
regulations of the ldaho PUC.
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND
ABBREVIATIONS OF TECHNICAL TERMS USED IN THIS PRICE LIST
Indicates a changed listing, rule, or condition, which may affect rates or
charges
Indicates discontinued material, including a listing, rate, rule or condition
Indicates an increase
Indicates that the material has been relocated to-another part of price list
schedules with no change in text, rate, rule or condition
Indicates new material including listing, rate, rule or condition
Indicates a reduction
Indicates reissued matter
Indicates a change in wording of text, but not a change in rate, rule or
condition.
C
D
I
M
N
R
S
T
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
The following symbols shall be used as set out below to describe specific changes made
to the original price list.
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 6
LOCAL EXCHANGE SERVICES TARIFF
CONTACT INFORMATION
Tru Fiber
620 Pheasant Ridge Dr.
Chubbuck, ID 83202
Phone: [phone]
Toll Free: 888-31 3-l 6l 6
support@MyTruF i ber.com
Customer Contact -
For establishment of service, complaints and inquires regarding service and billing, or
reporting or inquiring about network outages or service problems.
Customer Service: 888-3 13-161 6
Maintenance: 888-3 I 3-l 6 I 6
Commission Contact -
For complaints, inquiries and matters conceming rates and price lists
Matters concerning customer service:
Customer Service (or Brad McSpadden)
Phone: [phone]
Toll-Free: 888-3 l3-l 61 6
Email : support@MyTruF iber.com
Matters concerning tariffs and regulatory affairs:
Kenny Pfannenstiel
Member
Phone: [phone]
Toll-Free: 888-3 I 3-l 6 l6
Email : [e-mail]
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPageT
LOCAL EXCHANGE SERVICES TARIFF
1.0 DEFINITIONS
The following words and terrns when used in this price list shall have the meaning set out
by this section.
Applicant: A person who applies for telecommunications service. Includes persons
seeking reconnection of service after Company-initiated termination.
Authorized User: A person, firm or corporation that is authorized by the Company to be
connected to the service of the Customer or joint user.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
LOCAL EXCHANGE SERVICES TARIFF
Customer or Subscriber: The person, firm or corporation that orders service and is
responsible for the payment of charges for that service and for compliance with the
Company's regulations related to that service.
Recurring Charges: The charges to a Customer for services, facilities and equipment,
which recur monthly for the agreed upon duration of the service.
Residential Service: Telephone Service provided to customers when the actual or obvious
use is for domestic purposes.
Service Commencement Date: The first day following the date on which the Company
notifies the Customer that the requested service or facility is available for use, unless the
Customer refuses to accept service because it does not conform to the standards set forth
in the Service Order or in this price list, in which case the Service Commencement Date
is the date on which the Customer accepts service. The Company and the Customer may
agree on a substitute Service Commencement Date.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
ldaho Tariff No. 1
Original Page 8
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 9
LOCAL EXCHANGE SERVICES TARIFF
Service Order: The written order for Services executed by the Customer and the
Company in the format devised by the Company. The signing of a Service Order by the
Customer and acceptance by the Company initiates the obligations of the respective
parties as set forth therein and pursuant to this price list; except that the duration of the
service is calculated from the Service Commencement Date.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 10
LOCAL EXCHANGE SERVICES TARIFF
2.0 REGULATIONS
2.1 Undertaking of the Company
2.1.1 Scope
2.l.l.l The Company undertakes to furnish local exchange communications
service pursuant to the terms of this price list.
2.1.1.2 The services offered herein may be used for any lawful purpose. There are
no restrictions on sharing or resale of the Company's services. However, the
Customer remains liable for all obligations under this price list even if such
sharing or resale :urangements exist regardless of the Company's knowledge of
these arrangements. If service is jointly ordered by more than one Customer, each
is jointly and severally liable for all obligations.
2.1.1.3 The services the Company offers shall not be used for any unlawful
purposes or for any use for which the Customer has not obtained all required
governmental approvals, authorizations, licenses, consents and permits.
2.1.1 .4 Company services may be connected to the services or facilities of other
communications carriers only when authorized by and in accordance with the
terms and conditions of any price lists of such other communications carriers.
2.1 .l .5 The services of the Company are furnished for the transmission of voice
communications but may also be used for data, facsimile, signaling, metering, or
other similar communications, subject to the transmission capabilities of the
technologies or combination of technologies available. Service is available
twenty-four hours a day, seven days a week.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 11
LOCAL EXCHANGE SERVICES TARIFF
2.2 Shortage of Equipment or Facilities
The furnishing of service under this price list is subject to the availability on a continuing
basis of all facilities necessary to provide the service. Services will be provided using The
Company's facilities or other carrier's facilities as may be determined by The Company.
2.3 Selection of Transmission
The Company selects and/or arranges for the channels and/or service components and
underlying network facilities used to provide service. The Company may modiff or
change the channels, service components and underlying Company facilities or the
underlying carrier at any time subject to Part 68 of the FCC's Rules and Regulations and
this price list.
2.4 Notifi cation of Servi ce-Affecting Activiti es
The Company will provide the Customer with reasonable notification of service-affecting
activities that may occur during the normal operation of its business. Such activities may
include, but are not limited to, equipment or facilities additions, removals or
rearrangements and routine preventive maintenance. Generally, such activities are not
specific to an individual Customer but affect many Customers' seryices. No specific
advance notification period is applicable to all service-affecting activities. The Company
will work cooperatively with the Customer to determine reasonable notification
requirements. Notification to the Customer may not be possible with some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPage 12
LOCAL EXCHANGE SERVICES TARIFF
2.5 Provision of Equipment and Facilities
2.5.1 The Company shall make a reasonable effort to provide service to a Customer on or
before a particular date, subject to the provisions of and compliance by the Customer
with the regulations contained in this price list.
2.5.2The Company shall make a reasonable effort to maintain facilities that it furnishes
to the Customer. The Customer shall not, and the Customer shall not permit others to,
rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the
facilities installed by the Company, except upon the written consent of the Company.
2.6 Terms and Conditions
2.6.1 Service is provided on a minimum term basis of at least one month, using 24-hours
per day for each day of the month. For purposes of this price list, a month is considered to
have thirty days. All calculations of dates set forth in this price list shall be based on
calendar days, unless otherwise specified herein.
2.6.2This price list shall be interpreted and governed by the laws of the State of Idaho
and the Rules issued by the Idaho Public Utilities Commission.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 13
LOCAL EXCHANGE SERVICES TARIFF
2.7 Non-routine Installation and Special Construction
2.7. I Non-Routine Installation
At the Customer's request, installation and/or maintenance may be performed outside the
Company's regular business hours or in hazardous locations. In such cases, charges based
on cost of the actual labor, material, or other costs incurred by or charged to the Company
will apply.
2.7 .2 Special Construction
Subject to the agreement of the Company, special construction of facilities may be
undertaken on a reasonable effort basis at the request of the Customer. Special
construction may include that construction undertaken:
(a) where facilities are not presently available;
(b) of a type other than that which the Company would normally utilize in the
furnishing of its service;
(c) over a route other than that which the Company would normally utilize in the
fumishing of its services;
(d) in a quantity greater than that which the Company would normally utilize in
the furnishing of its services;
(e) on an expedited basis;
(f) on a temporary basis until permanent facilities are available;
(g) involving abnormal costs; or
(h) in advance of normal construction.
Special construction will be undertaken at the discretion of the Company consistent with
budgetary responsibilities and consideration for the effect on Company's other Customers
and contractual responsibi lities.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 14
LOCAL EXCHANGE SERVICES TARIFF
2.8 Ownership of Facilities
Title to all facilities and equipment, and related plans and proposals, provided by the
Company in furnishing service remains with the Company, its agents or contractors. Such
facilities and equipment, plans and proposals shall be returned to the Company by the
Customer whenever requested, within a reasonable period following the request and in as
good condition as reasonable wear will permit.
2.9 Rights-of-Way
Provisioning of the Company's services is subject to and contingent upon the Company's
ability to obtain and maintain rights-of-way and access to public and private property
necessary for installation of the facilities used to provide the Company's services to the
Customer's service point as agreed to by the Company.
2.12 Conflicts Between Price List and Commission Rules
If this Price List contains provisions that deny or restrict a Customer's rights otherwise
protected by Commission rules, Commission rules supersede any conflicting tariff or
price list provisions that deny or restrict any of those rights, unless otherwise ordered by
the Commission, court order, or statute.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 15
LOCAL EXCHANGE SERVICES TARIFF
2.13 Allowances for Interruptions in Service
A credit allowance will be given for intemrptions of service, subject to the provisions of
this section.
2.13-l Credit for Service Intemrptions
A credit allowance will be made when an interruption in service occurs. An interruption
in service is considered to exist when the local service quality deteriorates to such an
extent that the customer cannot make local calls or cannot receive local calls or cannot
use the service for voice grade communications because of cross talk, static or other
transmission problem.
An intemrption period begins when the Customer reports a circuit, service or facility to
be intemrpted and releases it for testing.
2.13 .1. I The Company must restore service: within sixteen ( I 6) hours after the
report of the outage if the customer notifies the telephone company that the
service outage creates an emergency; or
2.13-1.2 within 24 hours after the report of the outage if no emergency exists
2.13.1.3 Outages reported between noon on Saturday and 6:00 p.m. on the
following Sunday must be restored within forty-eight (48) hours or by 6:00 p.m
on the following Monday, whichever is sooner.
2.13.1.4If the Company does not restore service within the times required by this
paragraph, the Company will credit the customer's account for an amount equal to
the monthly rate for one ( I ) month of basic local exchange service.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 15
LOCAL EXCHANGE SERVICES TARIFF
2.13.2 Limitations on Allowances
No credit allowance will be made for:
2.13.2.1 intemrptions due to the negligence of the Customer, or noncompliance
with, or acts of omission regarding the provisions of this price list by the
Customer, authorized user or joint user;
2-13.2.2 intemrptions of service during any period in which the Company is not
given full and free access to its facilities and equipment for the purpose of
investigating and correcting intemrptions;
2.13.2.3 intemrptions of service during a period when the Customer has released
service to the Company for maintenance purposes or for implementation of a
Customer order for a change in service arrangements; or
2.13.2.4 intemrption of service due to circumstances or causes beyond the control
of the Company and affecting large groups of customers.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 17
LOCAL EXCHANGE SERVICES TARIFF
2.L4 Obligations of the Customer
2.14.1 The Customer shall provide at no charge, as specified by the Company, any
personnel, equipment, space, power, heating and air conditioning needed to operate, and
maintain a proper operating environment for the Company's facilities and equipment
installed on the Customer's premises
2.14.2 Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the Customer
is complying with the requirements set forth herein for the installation, operation, and
maintenance of Customer-provided facilities, equipment, and wiring in the connection of
Customer-provided facilities and equipment to Company-owned facilities and equipment.
2.14.3If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect its
facilities, equipment, and personnel. The Company will noti$ the Customer promptly if
there is any need for further corrective action. Within ten days of receiving this notice,
the Customer must take this corrective action and notiff the Company of the action taken.
If the Customer fails to do this, the Company may take whatever additional action is
deemed necessary, including the suspension of service, to protect its facilities, equipment
and personnel from harm.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 18
LOCAL EXCHANGE SERVICES TARIFF
2.15 Prohibited Uses
The Customer shall not use or allow the use of the Company's facilities or equipment
installed at the Customer's premises for any purpose other than that for which the
Company provides it, without the prior written consent of the Company.
2.l5.1Abuse
The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the
following activities:
(a) Using service to make calls that might reasonably be expected to frighten,
torment, or harass another.
(b) Using service in such a way that it interferes unreasonably with the use of
Company services by others.
2.15.2 Fraudulent Use
The fraudulent use or the intended or attempted fraudulent use of service is prohibited
and can result in the discontinuance of services as set out by this price list. Fraudulent use
consists of using or attempting to use service with the intent to avoid the payment, either
in whole or in part, of the price listed charges for the service including but not limited to:
(a) rearranging, tampering with, or making connections not authorized by this
price list to any network components used to furnish service; or
(b) using fraudulent means or devices, tricks, schemes, false or invalid numbers,
false credit devices, or electronic devices.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
2.16 Payments
2.16.1 Customer Obligations
2.16.1.1 The Customer shallpay outstanding charges in full within 30 days of the
invoice date. Charges normally will be invoiced in advance, with monthly
recurring charges invoiced on or about the first of the month for which the
charges apply. Amounts not paid within 30 days after the date of the invoice are
considered delinquent.
2.16.1.2 The Customer shall pay all charges for use of the service by any persons
whether or not authorized by the Customer, except in those instances where it has
been determined that the Customer's present and former employees, agents and
authorized users were not responsible for calls billed to the Customer via third
party billing and the Company did not verify that the charges for the call would be
accepted. The Customer is not responsible for unauthorized use of service to the
extent such use is proximately caused by the Company's willful or negligent act.
2.16.2 Disputed Bills
2.16.2.1 Any Customer who disputes a portion of a bill rendered for Company
services shall pay the undisputed portion of the bill and notify the Company that
such unpaid amount is in dispute within thirty (30) days of receipt of the bill. If
such notice is not received by the Company within thirty (30) days as indicated
above, the Company shall consider the bill statement to be due and payable in full
by the Customer. Payment of the amount due by the Customer does not constitute
a waiver of the Customer's rights under the provisions of IDAPA 31.41.01.204 to
challenge any billing amount due or paid to the Company.
2.16.2.2In the event a Customer and the Company cannot resolve a billing
dispute to their mutual satisfaction, the Customer may contact the Idaho PUC and
proceed in accordance with the Idaho PUC's Rules. The address and telephone
numbers for the Idaho PUC are:
Idaho Public Utilities Commission
P.O. Box 83720
Boise Idaho 83720-0074
334-0300 (within the local calling area)
l-800-432-0369 (from outside the local calling area)
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPage 19
LOCAL EXCHANGE SERVICES TARIFF
lssued: TBD
lssued by
Effective: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 20
LOCAL EXCHANGE SERVICES TARIFF
2.1 6.3 Payment Arrangements
2.16.3.1When a Customer cannot pay a bill in full, the Company may continue to
serve the Customer if the Customer and the Company agree on a reasonable
portion of the outstanding bill to be paid immediately, and the manner in which
the balance of the outstanding bill will be paid.
2.16.3.2In deciding on the reasonableness of a particular agreement, the
Company will take into account the Customer's ability to pay, the size of the
unpaid balance, the Customer's payment history and length of service, and the
amount of time and reasons why the debt is outstanding.
2.16.3.3 Payments are to be applied to the undisputed balance owed by the
Customer. A Customer may designate how a payment insufficient to pay the total
balance due shall be applied. If applicable, and in the absence of instructions from
the Customer, a partial payment shall be allocated first to local exchange services.
Such payments shall be applied first to the oldest undisputed balances.
2.16.3.4If a Customer fails to make the payment agreed upon by the date that it is
due, the Company may, but is not obligated to, enter into a second payment
arrangement.
2.16.3.5 Customer failure to pay undisputed charges for other services may result
in discontinuance of those services.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 21
LOCAL EXCHANGE SERVICES TARIFF
2.17 Taxes, Charges, Fees
In addition to the rates and charges described in this price list, the Customer may be
responsible for payment of taxes, charges or fees ordered by the Idaho PUC, the Idaho
State Legislature, local and county goverrrments, or the Federal govemment. When the
Company is authorized to collect such taxes, charges or fees from the Customer, these
taxes, charges and fees will be itemized separately on the Customer's bill.
2.18 Deposits
The Company will not require advance deposits.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPage22
LOCAL EXCHANGE SERVICES TARIFF
2.19 Refusal or Termination of Services
If the Company intends to deny an available service to an applicant, the Company will
provide the applicant with a written explanation of its refusal to serve. The written
explanation shall include:
a) the reasons for denial of the service;
b) actions the applicant may take in order to receive the denied service; and
c) a statement that the Customer may file an informal or formal complaint
concerning denial of the service with the Company or with the Idaho PUC.
2.19.1Grounds for Refusal to Establish Service
The Company may refuse to establish service if any of the following conditions exist:
2.19.1.1 the applicant has an outstanding amount due to the Company_for similar
utility services and the applicant is unwilling to make acceptable arrangements
with the Company for payment;
2.19.1.2 a condition exists that, in the Company's judgment, is unsafe or
hazardous to the applicant, the general population, or the Company's personnel,
agents or facilities;
2.19.1.3 the applicant is known to be in violation of the Company's price lists
filed with the Commission;
2.19.1.4 the applicant fails to furnish such funds, suitable facilities, and/or rights-
of-way which have been specified by the Company as necessary to and a
condition for providing service to the applicant; or
2.19.1.5 the applicant has falsified his/her identity for the purpose of obtaining
service.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPage23
LOCAL EXCHANGE SERVICES TARIFF
2.19.2 Grounds for Termination with Written Prior Notice
Except as otherwise specified in this price list or Idaho PUC rules, the Company may,
upon reasonable written notice to the Customer, discontinue services for any of the
following reasons:
2.19.2.1 for nonpayment of any undisputed amounts owing to the Company;
2.19.2.2 for services provided to premises that have been vacated by the
Customer;
2.19.2.3 for tampering with the Company's property;
2.19.2.4 for violation of rules, service agreements, or filed price lists;
2.19.2.5 for use of Customer equipment which adversely affects the Company's
property, facilities, or service to its other Customers, or upon condemnation of
any material portion of the facilities used by the Company to provide service to a
Customer, or if a casualty renders all or any material portion of such facilities
inoperable beyond feasible repair; or
2.19.2.6 for fraudulent obtaining or use of service, including, but not limited to:
(a) providing false information to carrier the Company regarding the
Customer's identity, address, creditworthiness, or current or planned use
of common communications;
(b) using or aftempting to use service by rearranging, tampering with, or
making connection to the Company's service where not authorized by this
price list;
(c) using tricks, schemes, false or invalid numbers, false credit devices,
electronic devices; or
(d) any other fraudulent means or device.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 24
LOCAL EXCHANGE SERVICES TAR]FF
2.19.3 Without Written Notice to the Customer
The Company may deny or discontinue the furnishing of any and/or all service(s) to a
Customer immediately and without prior notice to the Customer and without the
Customer's permission for one or more of the following reasons:
2.19.3.1 Dangerous Condition. A condition immediately dangerous or hazardous
to the life, physical safety, or property exists, or it is necessary to prevent a
violation of federal, state or local safety or health codes.
2.19.3.2 Ordered to Terminate Service. The Company is ordered to terminate
service by any court, the Idaho PUC, or any other duly authorized public
authority.
2.19.3.3 Services Obtained Illegally. The services(s) was (were) obtained,
diverted or used without the authorization or knowledge of the Company.
2.19.3.4 Customer Unable to be Contacted. The Company has tried diligently to
provide reasonable notice to the Customer, but has been unsuccessful in its
attempt to contact the Customer.
2.19.3.5 Misrepresentation of Identity. The Customer has misrepresented the
Customer's identity for purposes of obtaining telephone service and either does
not have or has an inadequate security deposit on file with the Company.
2.19.3.6 for any governmental prohibition, or required alteration of the services
provided, or any violation of any applicable law or regulation, or unlawful use of
service or use of service for unlawful purposes, the Company may immediately
discontinue or suspend service.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 25
LOCAL EXCHANGE SERVICES TARIFF
2.19.4 Notice of Disconnection
2.19.4.1 Seven-Day Notice
Except as otherwise provided under the provisions of IDAPA31.41.01.303.04
and 31.41.01.305, the Company will mail to the Customer written notice of
termination at least seven (7) calendar days before the proposed date of
termination. The written notice will contain the information required by IDAPA
3l .41 .01 .306.
2. I 9 .4.2 Twenty-Four-Hour Notice
At least twenty-four (24) hours before actual termination, the Company will
diligently attempt to contact the Customer affected to apprise the Customer of the
proposed action and the steps to tale to avoid or delay termination. OralNotice
willcontain the same information as required by IDAPA 31.41.01.306.
2.19.4.3 Additional Notice
If the Company does not terminate service within seven (7) days after a proposed
termination date, and the matter is not the subject of a pending complaint before
the Idaho PUC, or if other arrangements have not been made with the Customer,
the Company will again make a diligent effort to contact the Customer to advise
the Customer of the proposed action. If the Company has not terminated service
within twenty-eight (28) days of mailing a written notice of termination, but still
intends to terminate, the Company will again issue a written notice as set out by
subsection 2-19.4.1of this price list, related to Seven-Day Notice.
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBDlssued: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 26
LOCAL EXCHANGE SERVICES TARIFF
2.19.5 Customer Cancellation of Service
If the Customer cancels a service order or terminates service before the completion of the
term of service specified in the service order for any reason, the Customer agrees to pay
to the Company all costs, fees, and expenses reasonably incurred in connection with
special construction and with the term of service. In addition, the Customer may be liable
for termination charges up to a maximum amount equal to the total charges applicable for
the remaining term specified in the service order.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
OriginalPage2T
LOCAL EXCHANGE SERVICES TARIFF
2.20 Restoration of Service
2.20.1A reconnection charge shall be imposed on any Customer whose service has been
discontinued pursuant to the provisions of Section 2.19 of this price list. The Company
reserves the right to refuse to restore service until all amounts due have been paid.
2.20.2 Should the Customer request that service be restored during a period other than
regular working hours, such as evenings or weekends, the Customer may be required to
pay an after-hour charge for service reconnection.
2.2l Assignment
The Company may, without obtaining any further consent from the Customer, assign any
of its rights, privileges or obligations under this price list to any subsidiary, parent, or
affiliate of the Company; pursuant to any sale or transfer of substantially all the business
of the Company; or pursuant to any financing, merger or reorganization of the Company.
The Customer may, upon prior written consent of the Company, which consent shall not
be unreasonably withheld, assign its rights, privileges or obligations under this price list
to any subsidiary, parent, or affiliate of the Customer; pursuant to any sale or transfer of
substantially all the business of the Customer; or pursuant to any financing, merger or
reorganization of the Customer.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 28
LOCAL EXCHANGE SERVICES TARIFF
2.22 Promotions
The Company may provide promotional offerings from time to time. The Company will
notiff the ldaho PUC ten (10) days in advance of the rates, terms & conditions of any
such promotions.
2.23 Eglr
The Company will provide necessary Customer information to the incumbent local
exchange carrier for appropriate routing of E9l l calls. The Company's switches will be
equipped with E9l I trunks and all E9l I traffic will be switched by the Company to the
incumbent local exchange carrier for routing or to another provider as allowed by the
Idaho Public Utilities Commission.
2.24Public Notice
The Company shall give public notice of all proposed changes in rates. Public notice
must be reasonably designed to call the attention of Customers who are affected by the
changes to the proposed changes in rates. Legal advertisements alone will not be
considered adequate public notice. Individual notice to all Customers affected will always
constitute public notice
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 29
LOCAL EXCHANGE SERVICES TARIFF
3.0 LOCAL EXCHANGE SERVICES
3.1 General
Local Exchange Services provides the Customer with connection to the public switched
telecommunications network. In addition, Local Exchange Service provides the Customer
with a unique telephone number address on the public switched telecommunications
network. Each Local Exchange Service enables the Customer to:
(a) receive calls from other stations on the public switched telecommunications
network;
(b) access other services offered by the Company as set forth in this price list;
(c) access certain interstate and international calling services provided by the
Company;
(d) access the Company's operators and business offices for service related
assistance;
(e) access emergency services by dialing 9-l-1; and
(f) access services provided by other common carriers which purchase the
Company's Switched Access Services as provided under the Company's Federal
and State price lists or price list, or which maintain other types of traffic exchange
arrangements with the Company.
lssued by:
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 30
LOCAL EXCHANGE SERVICES TARIFF
3.2 Service Descriptions
Local Exchange Service - Telephone Service - is offered to one class of customers:
Residential customers
The service is classified as residential when none of the following conditions exist:
l. The service is furnished at a location of business, trade, or professional practice
and where the location is not confined primarily to domestic activities.
2. The directory listing is to be a business listing.
3. The service is sold to a reseller of local exchange service.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 31
LOCAL EXCHANGE SERVlCES TARIFF
3.2. I Residential Service
Telephone service is provided to residential customers on a single line, two-way, inbound
and outbound basis. Residentialtelephone service includes Touch-Tone dialing and
Caller-ID. See Section 5 for Rates.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 32
LOCAL EXCHANGE SERVICES TARIFF
3.2.2 Business Service
Business Telephone service is not offered by Tru Fiber
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
620 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 33
LOCAL EXCHANGE SERVICES TARIFF
4.0 OTHER SERVICES
4.1 DSL Loops
DSL Loops are copper circuits that deliver high-capacity Asymmetrical Digital
Subscriber Line service for the provision of data services including broadband Internet
service. See Section 5 for Rates.
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 34
LOCAL EXCHANGE SERV]CES TAR]FF
5.0 RATES AND CHARGES
5.1 Local Exchange Service
5.1.1 Residential Service
Description
Single Telephone Line
Digital line with Voice Mail
Non-Recurring Charge
S7G.oo
$76.00
Monthly Rate
S4s.ss
Sso.9s
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD
Tru Fiber
520 Pheasant Ridge Dr
Chubbuck, lD 83202
ldaho Tariff No. 1
Original Page 35
LOCAL EXCHANGE SERVICES TARIFF
5.2 DSL Loops
Description
2-Wire DSL Loop (Zone 0.1)
2-Wire DSL Loop (Zone 0.2)
2-Wire DSL Loop (Zone 0.3)
Non-Recurring Charge
s2s.00
s2s.00
s2s.0o
Monthly Rate
S18.78
S28.s1
s4S.60
4-Wire DSL Loop (Zone 0.1)
4-Wire DSL Loop (Zone 0.2)
4-Wire DSL Loop (Zone 0.3)
s2s.00
S2s.oo
s2s.00
s36.84
Sss.eG
Sgs.ss
lssued: TBD
Brad McSpadden, Member
Tru Fiber, a dba for Fiber Broadband L.L.C.
lssued by:
Effective: TBD