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HomeMy WebLinkAbout20180712Tariff Updated pages.pdfAME Hlllillillilt RItrANtrLEq REC E i VED IBJUL l2 f,l{ 8:hl :.1;,iii.,"t, tl i\ 10 July 2018 Ft3c- T- t?o I Diane Hanian Commissions Secretary Idaho Public Utilities Commission P.O. Box 83720 Boise, ID 83720-0074 Dear Ms Hanian: Following are an original and 14 copies of the updated pages for our tariff. These updates were requested by Carolee Hill who has been reviewing our application. Our application for Certificate of Public Convenience and Necessity and tariffwere filed earlier and dated March 28th,2018. The company is: Fiber Broadband LLC, dba Tru Fiber If there are any questions or issues, please feel free to contact me: Michael Tague American CLEC tague@AmericanCLEC.com 502-387-6800 Sincerely, www.AmericanCLEC.com P.O. Box 4189 . Louisville, Kentucky 40204-0189 502-815-7 17 1 . FAX 502{1 5-7001 Michael Tague Tru Fiber 620 Pheasant Ridge Dr Chubbuck, lD 83202 ldaho Tariff No. 1 Original Page 19 LOCAL EXCHANGE SERVICES TARIFF 2.16 Payments 2.16.1 Customer Obligations 2.16.1.1The Customer shall pay outstanding charges in full within 30 days of the invoice date. Charges normally will be invoiced in advance, with monthly recurring charges invoiced on or about the first of the month for which the charges apply. Amounts not paid within 30 days after the date of the invoice are considered delinquent. 2.16.1.2The Customer shall pay all charges for use of the service by any persons whether or not authorized by the Customer, except in those instances where it has been determined that the Customer's present and former employees, agents and authorized users were not responsible for calls billed to the Customer via third party billing and the Company did not verifu that the charges for the call would be accepted. The Customer is not responsible for unauthorized use of service to the extent such use is proximately caused by the Company's willful or negligent act. 2.16.2 Disputed Bills 2.16.2.1Any Customer who disputes a portion of a bill rendered for Company services shall pay the undisputed portion of the bill and notifu the Company that such unpaid amount is in dispute within thirfy (30) days of receipt of the bill. If such notice is not received by the Company within thirty (30) days as indicated above, the Company shall consider the bill statement to be due and payable in full by the Customer. Payment of the amount due by the Customer does not constitute a waiver of the Customer's rights under the provisions of IDAPA 31 .41.01.204 to challenge any billing amount due or paid to the Company. 2.16.2.2In the event a Customer and the Company cannot resolve a billing dispute to their mutual satisfaction, the Customer may contact the Idaho PUC and proceed in accordance with the Idaho PUC's Rules. The address and telephone numbers for the Idaho PUC are: Idaho Public Utilities Commission P.O. Box 83720 Boise Idaho 83720-0074 208-334-0300 lssued: TBD Effective: TBD Brad McSpadden, Member Tru Fiber, a dba for Fiber Broadband L.L.C. lssued by: Tru Fiber 620 Pheasant Ridge Dr Chubbuck, lD 83202 ldaho Tariff No. 1 Original Page 32 LOCAL EXCHANGE SERVICES TARIFF 3.2.2 Business Service Analog telephone service is provided to business customers on a single line, two-way, inbound and outbound basis. Business analog telephone service includes Touch-Tone dialing and Caller-ID. See Section 5 for Rates. Tru Fiber 620 Pheasant Ridge Dr Chubbuck, lD 83202 ldaho Tariff No. 1 Original Page 34 LOCAL EXCHANGE SERVICES TARIFF 5.0 RATES AND CHARGES 5.1 Local Exchange Service 5.1.1 Residential Service Description Single Telephone Line Digital line with Voice Mail 5.1.2 Business Analog Service Description Single Telephone Line Digital line with Voice Mail Non-Recurring Charge s75.00 s76.00 Non-Recurring Charge s76.00 S76.oo Monthly Rate s4s.es Sso.gs Monthly Rate s4s.9s ss0.ss lssued: TBD Brad McSpadden, Member Tru Fiber, a dba for Fiber Broadband L.L.C. lssued by: Effective: TBD