Eztel Network Services LLC.pdf

SHEET 1
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions , regulations , and
rates applicable to the furnishing of service or facilities for
Telecommunications Services furnished by ezTel Network Services
LLC ("ezTel") , with principal offices at 667-D Highway 51 North
Ridgeland , MS 39157.This tariff applies for services furnished
wi thin the State of Idaho.This tariff is on file with the Idaho
Public Utilities Commission , and copies may be inspected , during
normal business hours the company principal place
business.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22 2000
Boise, Idaho
SHEET 2
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
CONCURRING , CONNECTING OR
OTHER PARTICIPATING CARRIERS
Concurring Carriers - None
Connecting Carriers - None
Other Participating Carriers None
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Boise. Idaho
SHEET 3
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
CHECK SHEET
The Sheets of this tariff are effective as of the date shown
at the bottom of the respective sheet (s). Original and revised
sheets as named below comprise all changes from the original
tariff and are currently in effect as of the date on the bottom
of this sheet.
SHEET REVISION
OriglnalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginalOriginal
New Revised Sheet
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective:January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
SHEET 4
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
TABLE OF CONTENT
Page
Title Sheet..............................................
Concurring, Connecting or Other ParticipatingCarriers.................................................
Check Sheet..............................................
Table of Contents........................................
Tariff Format............................................
Tracking and Contact Information.........................
Section 1 - Technical Terms and Abbreviations. . . . . . . . . . . . 7
Section 2 - Rules and Regulations........................
Undertaking of the Company.....................
Use of Services...............................
Liability of the Company......................
Responsibilities of the Customer..............
Cancellation or Interruption of Service...... .
Credit Allowance..............................
Restoration of Service........................8 Deposit.......................................
Advance Payments..............................
10 Payment & Billing.............................
11 Reserved for Future Use.......................
12 Taxes.........................................
13 Late Charge...................................
14 Reconnection Charge...........................
Section 3 - Description of Service......................
Computation of Charges........................
Customer Complaints and/or Billing Disputes... 22
Level of Service..............................
Billing Entity Conditions.....................
Service Offerings.............................
Section 4- Rates........................................
Idaho Public Utilities CommOff '55100
ACCEPce of the Secretary
ED FOR FILING
JAN 222000
Boise. Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
SHEET 5
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upperright corner of the page. Sheets are numbered sequentially.
However, new sheets are occasionally added to the tariff. When a
new sheet is added between sheets already in effect, a decimal isadded. For example, a new sheet added between pages 11 and
would be page 11.
B. Sheet Revision Numbers: Revision numbers also appear in
the upper right corner of each sheet where applicable. These
numbers are used to indicate the most current page version on
file with the Commission. For example, 4th Revised Sheet 13
cancels 3rd Revised Sheet 13. Consult the Check Sheet for thesheets currently in effect.
C. Paragraph Numbering Sequence: There are nine levels of
paragraph coding. Each level of coding is subservient to itsnext higher level:
1.11.1.A1.1.A.1.1.A.1. (a)1.1.A.1. (a). I1.1.A.1. (a).r. (i)1.1.A.1. (a).r. (i). (1)
D. Check Sheets: When a tariff filing is made with the
Commission, an updated Check Sheet accompanies the tariff filing.
The Check Sheet lists the sheets contained in the tariff, with across reference to the current Revision Number. When new sheets
are added, the Check Sheet is changed to reflect the revision.
All revisions made in a given filing are designated by anasterisk (*
).
There will be no other symbols used on this sheet
if these are the only changes made to it (i.e., the format, etc.
remains the same, just revised revision levels on some sheets).
The tariff user should refer to the latest Check Sheet to find
out if a particular sheet is the most current on Commission file.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: Janua~ 22 , 2000
Idaho Public -Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Boise, Idaho
SHEET 6
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
TRACKING
The following are the only symbols used for the purposes
indicated below:
(C)
(D)
(I)
(L)
(N)
(R)
(T)
to signify
to signify
to signify
to signify
to signify
to signify
to signifyregulation
change in regulation
a deletion
a rate increase
material relocated in the
a new rate or regulation
a rate reduction
a change in text, but no
tariff
change in rate or
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnectrequests:
Mandy Boggs
667-0 Highway 51 NorthRidgeland, MS 39157
Toll Free - [phone]
Commission contact - tariff information:
Lance J. M. Steinhart
6455 East Johns Crossing, Suite 285
Duluth, GA 30097
770-232-9200
Commission contact - complaints:
Patric Boggs
667-D Highway 51 NorthRidgeland, MS 39157
Toll Free - [phone]
Idaho Agent:National Corporate Research , LTD.
6140 Corporal LaneBoise, Idaho 83704 Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle : CEO
Effective: January 22 , 2000
SHEET 7
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement from a local exchange telephone
company or other common carrier , using either dedicated or
switched access, which connects a Customer s location to ezTel'
location or switching center.
Authorization Code - A numerical code, one or more of
may be assigned to a Customer, to enable ezTel to identify
origin of the Customer so it may rate and bill the call.
Automatic number identification (ANI) is used as the
authorization code wherever possible.
whichthe
Commission - Used throughout this tariff to mean the Idaho
Public Utilities Commission.
Customer - The person, firm, corporation or other legal
enti ty which orders the services of ezTel or purchases an ezTel
Prepaid Calling Card and/or originates prepaid calls using such
cards, and is responsible for the payment of charges and for
compliance with the Company s tariff regulations.
Company or ezTel - Used throughout this tariff to mean
ezTel Network Services, LLC, a Mississippi Limited Liability
Company.
Dedicated Access - The Customer gains entry to the Company
services by a direct path from the Customer s location to the
Company s point of presence.
Holiday - New Year s Day, Independence Day, Labor Day,
Thanksgiving Day and Christmas Day. Holidays shall be billed at
the evening rate from 8 a.m. to 11 p.m. After 11 p.m., the lowernight rate shall go into effect.
Prepaid Account - An inventory of Telecom Units purchased in
advance by the Customer, and associated with one and only one
Authorization Code as contained in a specific Prepaid Calling
Card.
Prepaid Callinq Card - A card issued by the Company,
containing an Authorization Code which identifies a specific
Prepaid Account of Telecom Units, which enables calls to beprocessed, account acti vi ty to be logged, and balances to be
maintained, on a prepayment basis.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effecti ve January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILIN
JAN 2 2 2000
Boi$e. Idabo
SHEET 8
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
Resp. Orq - Responsible Organization or entity identified by
an 800 service Customer that manages and administers records in
the 800 database and management system.
Swi tched Access - The Customer gains entry to the Company
services by a transmission line that is switched through the
local exchange carrier to reach the Company s point of presence.
Telecom Unit - A measurement of telecommunications service
equi valent to one minute of usage between any two points wi thin
the State of Idaho.
Telecommunications - The transmission of voicecommunications or , subj ect to the transmission capabilities of
the services, the transmission of data, facsimile, signaling,
metering, or other similar communications.
Underlyinq Carrier - The telecommunications carrier whose
network facilities provide the technical capability and capacity
necessary for the transmission and reception of Customertelecommunications traffic.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 222000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
SHEET 9
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
SECTION 2 - RULES AND REGULATIONS
Undertakina of the Companv
This tariff contains the regulations and rates
applicable to intrastate resale telecommunications
services provided by ezTel for telecommunicationsbetween points wi thin the State of Idaho. Resale
services are furnished subj ect to the availability offacili ties and subj ect to the terms and conditions of
this tariff in compliance with limitations set forth in
the Commission s rules. The Company s services are
provided on a statewide basis and are not intended to
be limited geographically. The Company offers service
to all those who desire to purchase service from the
Company consistent with all of the provisions of thistariff. Customers interested in the Company s services
shall file a service application with the Company which
fully identifies the Customer, the services requested
and other information requested by the Company. The
Company reserves the right to examine the credit record
and check the references of all applicants and
Customers prior to accepting the service order. The
service application shall not in itself obligate the
Company to provide services. The Company may act as
the Customer s agent for ordering access connectionfacili ties provided by other carriers or entities when
authorized by the Customer, to allow connection of a
Customer s location to a service provided by theCompany. The Customer shall be responsible for all
charges due for such service arrangement.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
SHEET 10
ORIGINAL
EZTEL NETWORK SERVICES, LLC
1.1
1. 2
1. 3
IDAHO PUC TARIFF NO.
The services provided by ezTel are not partof a j oint undertaking with any other entity
providing telecommunications channels,facili ties, or services, but may involve the
resale of the Message Toll Services (MTS) and
Wide Area Telecommunications Services (WATS)
of underlying common carriers subj ect to the
jurisdiction of this Commission.
The rates and regulations contained in this
tariff apply only to the resale services
furnished by ezTel and do not apply, unless
otherwise specified, to the lines,facili ties, or services provided by a local
exchange telephone company or other common
carriers for use in accessing the services ofezTel.
The Company reserves the right to limit the
length of communications, to discontinue
furnishing services, or limit the use of
service necessitated by conditions beyond its
control, including, without limitation: lack
of satellite or other transmission medium
capaci ty; the revision, alteration or
repricing of the Underlying Carrier
tariffed offerings; or when the use of
service becomes or is in violation of the law
or the provisions of this tariff.
Use of Services
ezTel's services may be used for any lawful
purpose consistent with the transmission and
swi tching parameters of the
telecommunications facilities utilized in the
provision of services, subj ect to any
limitations set forth in this Section 2.
The use of ezTel' s services to make calls
which might reasonably be expected to
frighten, abuse, torment, or harass another
or in such a way as to unreasonably interfere
wi th use by others is prohibited.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effecti ve January 22 , 2000
Idaho PubTtc UtilitIes Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
SHEET 11
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
The use of ezTel' s services without payment
for service or attempting to avoid payment
for service by fraudulent means or devices,
schemes, false or invalid numbers, or false
calling or credit cards is prohibited.
ezTel's services are available for use
hours per day, seven days per week.
ezTel does not transmit messages, but the
services may be used for that purpose.
ezTel's services may be denied for nonpayment
of charges or for other tariff violations as
set forth in Section 2.1 herein.
Customers shall not use the service provided
under this tariff for any unlawful purpose.
The Customer is responsible for notifying the
Company immediately of any unauthorized use
of services.
Liabili tv of the Company
The Company shall not be liable for any
claim, loss, expense or damage for anyinterruption, delay, error, omission, or
defect in any service, facility or
transmission provided under this tariff, if
caused by the Underlying Carrier , an act of
God, fire, war, civil disturbance, act of
government, or due to any other causes beyond
the Company s control.
The Company shall not be liable for, and
shall be fully indemnified and held harmless
by the Customer against any claim, loss,
expense, or damage for defamation, libel,slander , invasion, infringement of copyright
or patent, unauthorized use of any trademark,
trade name or service mark, proprietary or
creative right, or any other inj ury to any
person, property or entity arising out of the
material, data or information transmitted.
Effective:Janua~ , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Boise. Idaho
SHEET 12
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
No agent or employee of any other carrier or
enti ty shall be deemed to be an agent or
employee of the Company.
The Company s liability for damages,
resul ting in whole or in part from or arising
in connection with the furnishing of service
under this tariff, including but not limitedto mistakes, omissions, interruptions,
delays, errors, or other defects or
misrepresentations shall not exceed an amount
equal to the charges provided for under this
tariff for the long distance call for the
period during which the call was affected.
No other liability in any event shall attach
to the Company.
The Company shall not be liable for and shall
be indemnified and saved harmless by any
Customer or by any other entity from any and
all loss, claims, demands, suits, or other
action or any liability whatsoever, whether
suffered, made, instituted, or asserted by
any Customer or any other entity for any
personal inj ury to, or death of, any person
or persons, and for any loss, damage,
defacement or destruction of the premises of
any Customer or any other entity or any other
property whether owned or controlled by the
Customer or others.
The Company shall not be liable for any
indirect, special , incidental, or
consequential damages under this tariff
including, but not limited to, loss of
revenue or profits, for any reasonwhatsoever, including the breakdown offacili ties associated with the service, or
for any mistakes, omissions, delays, errors,
or defects in transmission occurring duringthe course of furnishing service.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective:January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
SHEET 13
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
The remedies set forth herein are exclusive
and in lieu of all other warranties and
remedies, whether express, implied, or
statutory, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
The included tariff language does not
constitute a determination by the Commission
that a limitation of liability imposed by the
Company should be upheld in a court of law.
Acceptance for filing by the Commission
recognizes that it is a court'
responsibili ty to adj udicate negligence and
consequential damage claims. It is also the
court's responsibility to determine the
validi ty of the exculpatory clauses.
Responsibili ties of the Customer
The Customer is responsible for placing any
necessary orders and complying with tariffregulations. The Customer is also
responsible for the payment of charges for
services provided under this tariff.
The Customer is responsible for charges
incurred for special construction and/or
special facilities which the Customer
requests and which are ordered by ezTel on
the Customer s behalf.
If required for the provision of ezTel' s
services, the Customer must provide any
equipment space, supporting structure,
condui t and electrical power without charge
to ezTel.
The Customer is responsible for arranging
access to its premises at times mutually
agreeable to ezTel and the Customer when
required for ezTel personnel to install,repair , maintain, program , inspect or remove
equipment associated with the provision ofezTel's services.
Effecti ve January 22 2000
Idaho -public dtilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Boise, Idaho
SHEET 14
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
The Customer shall cause the temperature and
relative humidity in the equipment space
provided by Customer for the installation of
ezTel's equipment to be maintained wi thin the
range normally provided for the operation of
microcomputers.
The Customer shall ensure that the equipment
and/or system is properly interfaced with
ezTel's facilities or services, that the
signals emitted into ezTel' s network are of
the proper mode, bandwidth, power and signal
level for the intended use of the subscriber
and in compliance with criteria set forth in
this tariff, and that the signals do not
damage equipment, inj ure personnel, or
degrade service to other Customers. If the
Federal Communications Commission or some
other appropriate certifying body certifies
terminal equipment as being technically
acceptable for direct electrical connection
with interstate communications service, ezTel
will permit such equipment to be connected
wi th its channels without the use of
protective interface devices. If the Customer
fails to maintain the equipment and/or the
system properly, with resulting imminent harm
to ezTel equipment, personnel or the quality
of service to other Customers, ezTel may,
upon written notice, require the use of
protective equipment at the Customer
expense. If this fails to produce
satisfactory quality and safety, ezTel may,
upon written notice, terminate the Customerservice.
The Customer must pay ezTel for replacement
or repair of damage to the equipment or
facilities of ezTel caused by negligence or
willful act of the Customer or others, by
improper use of the services, or by use of
equipment provided by Customer or others.
The Customer must pay for the loss through
theft of any ezTel equipment installed at
Customer I s premises.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
SHEET 15
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
If ezTel installs equipment at Customer
premises, the Customer shall be responsible
for payment of any applicable installationcharge.
The Customer must use the services offered in
this tariff in a manner consistent with the
terms of this tariff and the policies and
regulations of all state, federal and local
authori ties having jurisdiction over theservice.
Cancellation or Interruption of Services
Without incurring liability, upon five (5)
working days ' (defined as any day on which
the company s business office is open and the
U. S. Mail is delivered) written notice to the
Customer, ezTel may discontinue services
hours after an attempt at personal contact or
may withhold the provision of ordered orcontracted services:1. A For nonpayment of any sum due ezTel
for more than thirty (30) days
after issuance of the bill for theamount due,
1.B For violation of any of the
provisions of this tariff
1.C For violation of any law , rule,
regulation, policy of any governing
authori ty having jurisdiction overezTel's services, or
1.D By reason of any order or decision
of a court, public service
commission or federal regulatory
body or other governing authority
prohibiting ezTel from furnishing
its services.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle : CEO
Effecti ve : Janua~ahtfu6lic ~~I ~s Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
SHEET 16
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
Wi thout incurring liability, ezTel may
interrupt the provision of services at any
time in order to perform tests and
inspections to assure compliance with tariff
regulations and the proper installation and
operation of Customer and ezTel' s equipment
and facilities and may continue such
interruption until any items of noncompliance
or improper equipment operation so identifiedare rectified.
Service may be discontinued by ezTel without
notice to the Customer, by blocking traffic
to certain countries, cities or NXX
exchanges, or by blocking calls using certain
Customer authorization codes, when ezTel
deems it necessary to take such action to
prevent unlawful use of its service. ezTel
will restore service as soon as it can be
provided without undue risk, and will, upon
request by the Customer affected, assign a
new authorization code to replace the one
that has been deactivated.
The Customer may terminate service upon
thirty (30) days written notice for the
Company s standard month to month contract.
Customer will be liable for all usage on any
of the Company s service offerings until the
Customer actually leaves the service.
Customers will continue to have Company usage
until the Customer notifies its local
exchange carrier and changes its long
distance carrier. Until the Customer so
notifies its local exchange carrier, it shallcontinue to generate and be responsible for
long distance usage.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle : CEO
Effective: January 22 , 2000
SHEET 1 7
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
Credi t Allowance
Credi t may be given for disputed calls, on a
per call basis.
Credi t shall not be issued for unavailability
of long distance services.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle : CEO
Effective: January 22 , 2000
SHEET 18
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
Res tora tion of Service
The use and restoration of service shall be in
accordance with the priority system specified in part
64, Subpart D of the Rules and Regulations of the
Federal Communications Commission.
Deposi t
The Company does not require deposits.
Advance Pavmen
The Company does not require advance payments.
Idaho Public Utilities CommissiolJ
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective: January 22 , 2000
SHEET 19
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
10.
10 Payment and Billina
10.
10.
Service is provided and billed on a billing
cycle basis, beginning on the date that
service becomes effective. Billing is
payable upon receipt.
The customer is responsible for payment of
all charges for services furnished to the
Customer , as well as to all persons using the
Customer s codes, exchange lines, facilities,
or equipment, with or without the knowledge
or consent of the Customer. The security of
the Customer s Authorization Codes,
presubscribed exchange lines, and direct
connect facilities is the responsibility of
the Customer. All calls placed using direct
connect facilities, pre subscribed exchange
lines, or Authorization Codes will be billed
to and must be paid by the Customer.
Recurring charges and non-recurring chargesare billed in advance. Charges based on
actual usage during a month and any accrued
interest will be billed monthly in arrears.
Reserved for Future Use
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise. Idaho
Effective: January 22 , 2000Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
SHEET 20
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
11 Reserved for Future Use
2 . 12 Taxes
All federal , state and local taxes, assessments,
surcharges, or fees, including sales taxes, use taxes,
gross receipts taxes, and municipal utilities taxes,
are billed as separate line items and are not included
in the rates quoted herein.
13 Late Charae
A one-time late fee of 1.5% or the amount otherwiseauthorized by law, whichever is lower, will be charged
on any past due balances.
14 Reconnection Charae
A reconnect ion fee of $25 per occurrence will be
charged when service is reestablished for Customers
which have been disconnected due to non-payment.
Payment of the reconnect ion fee and any other
outstanding amounts will be due in full prior to
reconnect ion of service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiLING
JAN 222000
Boise. Idaho
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective: January 22 , 2000
SHEET 21
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
SECTION 3 - DESCRIPTION OF SERVICE
1.1
Computation of Charaes
1. 2
Formula:
The total charge for each completed call may
be a variable measured charge dependent on
the duration , distance and time of day of thecall. The total charge for each completed
call may also be dependent only on the
duration of the call, i. e. a statewide flat
rate per minute charge. The variable
measured charge is specified as a rate per
minute which is applied to each minute. All
calls are measured in increments as set forth
in the Rates Section of this tariff. All
calls are rounded up to the next wholeincrement.
Usage charges for all mileage sensi ti ve
products are based on the airline distance
between rate centers associated with the
originating and terminating points of thecall. The airline mileage between rate
centers is determined by applying the formula
below to the vertical and horizontal
coordinates associated with the rate centersinvolved. The Company uses the rate centers
that are produced by Bell Communications
Research in the NPA-NXX V&H Coordinates Tapeand Bell's NECA Tariff No.
(V1-V2)2 + (H1-H2)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN2 2 2000
Boise, Idaho
Effective: January 22 , 2000Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
SHEET 22
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
1. 3 Timing begins when the called station is
answered and two way communication is
possible, as determined by standard industry
methods generally in use for ascertaining
answer, including hardware answer supervision
in which the local telephone company sends a
signal to the switch or the software
utilizing audio tone detection. Recognition
of answer supervision is the responsibility
of the Underlying Carrier. Timing for each
call ends when either party hangs up. ezTel
will not bill for uncompleted calls.
Customer Complaints and/or Billina Disputes
Customer inquiries or complaints regarding service or
accounting may be made in writing or by telephone to
the Company at:
667-D Highway 51 North
Ridgeland, MS 39157
[phone]
If Customer complaints cannot be resolved by ezTel, the
Customer may contact the Commission at the following
address and phone number:
472 W. Washington Street
Boise, ID 83702
Toll Free 1-800-432-0369
Any obj ection to billed charges should be reported
promptly to ezTel. Adjustments to Customers I bills
shall be made to the extent that records are available
and/or circumstances exist which reasonably indicate
that such charges are not in accordance with approved
rates or that an adjustment may otherwise beappropriate. Where overbilling of a subscriber occurs,
due either to Company or subscriber error, no liability
exists which will require the Company to pay any
interest, dividend or other compensation on the amountoverbilled.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective:January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 2 2000
Boise, Idaho
SHEET
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
If a Customer accumulates more than One Dollar of
undisputed delinquent ezTel 800 Service charges, the
ezTel Resp. Org. reserves the right not to honor that
Customer s request for a Resp. Org. change until such
undisputed charges are paid in full.
Level of Service
A Customer can expect end to end network availability
of not less than 99% at all times for all services.
Billina Enti tv Conditions
When billing functions on behalf of ezTel or its
intermediary are performed by local exchange telephone
companies or others, the payment of charge conditions
and regulations of such companies and any regulations
imposed upon these companies by regulatory bodies
having jurisdiction apply. ezTel' s name and toll-free
telephone number will appear on the Customer s bill.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effecti ve January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
SHEET 24
ORIGINAL
EZTEL NETWORK SERVICES, LLC
IDAHO PUC TARIFF NO.
Service Offerinas
1 + Dialing
This service permits Customers to originate
calls via switched or dedicated access lines,
and to terminate intrastate calls. The
customer dials " 1 +" followed by "ten digitsor dials "101XXXX" followed by "1+ tendigits
" .
Travel Cards
The Customer utilizes an 11 digit "toll-free
access number established by the Company to
access a terminal. Upon receiving a voiceprompt, the Customer uses push but ton dialing
to enter an identification code assigned by
the Company, and the ten digit number of the
called party.
800 Service (Toll-Free)
This service is inbound calling only where an
800, 888 or other toll-free prefix number
rings into a Customer s premise routed to a
specific telephone number or terminated over
a dedicated facility.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 222000
Boise. Idaho
SHEET
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
ezTel Prepaid Calling Cards
This service permits use of Prepaid Calling
Cards for placing long distance calls.
Customers may purchase ezTel Prepaid Calling
Cards at a variety of retail outlets or
through other distribution channels. ezTel
Prepaid Calling Cards are available at avariety of face values. ezTel Prepaid
Calling Card service is accessed using the
ezTel toll-free number printed on the card.
The caller is prompted by an automated voice
response system to enter his/herAuthorization Code, and then to enter theterminating telephone number. ezTel' s
processor tracks the call duration on a real
time basis to determine the number of Telecom
Units consumed. The total consumed Telecom
Uni ts for each call is deducted from the
remaining Telecom Unit balance on the
Customer s ezTel Prepaid Calling Card.
All calls must be charged against Prepaid
Calling Card that has a sufficient Telecom
Uni t balance. A Customer s call will be
interrupted with an announcement when the
balance is about to be depleted.
In order to continue the call, the Customer
can either call the toll-free number on the
back of the ezTel Prepaid Calling Card andrecharge" the balance on the card using a
nationally recognized credit card, or the
Customer can throw the card away and purchase
a new one. Calls in progress will be
terminated by the Company if the balance on
the ezTel Prepaid Calling Card is
insufficient to continue the call and the
Customer fails to enter the number of another
valid ezTel Prepaid Calling Card prior totermination.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective:January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Boise. Idaho
SHEET 26
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
A card will expire on the date indicated on
the card, or if no date is specified, 12
months from the date of purchase, or the date
of last recharge, whichever is later. The
Company will not refund unused balances.
A credit allowance for ezTel Prepaid Calling
Card Service is applicable to calls that are
interrupted due to poor transmission, one-way
transmission, or involuntary disconnection of
a call. To receive the proper credit, the
Customer must notify the Company at the
designated toll-free customer service number
printed on the ezTel Prepaid Calling Card andfurnish the called number, the troubleexperienced (e.g. cut-off, noisy circuit,
etc. ), and the approximate time that the callwas placed.
When a call charged to an ezTel Prepaid
Calling Card is interrupted due to cut-off,one-way transmission, or poor transmission
condi tions, the Customer will receive a
credi t equivalent of one Telecom Unit.
Credit allowances for calls pursuant to ezTel
Prepaid Card Service do not apply for
interruptions not reported promptly to the
Company or interruptions that are due to the
failure of power , equipment or systems not
provided by the Company.
Credit for failure of service shall be
allowed only when such failure is caused by
or occurs due to causes wi thin the control of
the Company.
The Company will block all calls beginning
with the NPA "900" and NXX "976" calls,
therefore such calls can not be completed.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective: January 22 , 2000
Idaho PUblic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Boise. Idaho
SHEET 27
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
Directory Assistance.
Access to long distance directory assistance
is obtained by dialing 1 + 555-1212 for
listings wi thin the originating area code and1 + (area code) + 555-1212 for other
listings. When more than one number is
requested in a single call, a charge will
apply for each number requested. A charge
will be applicable for each number requested,
whether or not the number is listed orpublished.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effecti ve 1daWoiPuM~mriiti c6m
~gj
Office of the Secretary
ACCEPTED FOR FILING
JAN 222000
Boise. Idaho
SHEET 28
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
Specialized Pricing Arrangements.
Customized service packages and competi ti ve
pricing packages at negotiated rates may be
furnished on a case-by-case basis in response
to requests by Customers to the Company for
proposals or for competitive bids. Service
offered under this tariff provision will be
provided to Customers pursuant to contract.
Unless otherwise specified, the regulations
for such arrangements are in addition to the
applicable regulations and prices in other
sections of the tariff. Specialized rates or
charges will be made available to similarlysi tuated Customers on a non-discriminatorybasis. All such arrangements will be filed
as required by Commission rules andregulations.
Emergency Call Handling Procedures
Emergency " 911" calls are not routed to
company, but are completed through the local
network at no charge.
Promotional Offerings
The Company may, from time to time, make
promotional offerings to enhance the
marketing of its services. These offerings
may be limited to certain dates, times andlocations. The Company will notify the
Commission of such offerings as required by
Commission rules and regulations.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise, Idaho
SHEET 29
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
SECTION 4 - RATES
1+ & 101XXXX Dialina
$0.15 per minute
A $4.95 per month per number service charge applies.
Billed in one minute increments
Travel Cards
199 per minute
A $.25 per call service charge applies.
Billed in one minute increments
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 222000
Boise, Idaho
SHEET 30
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
800 Service Toll Free
$0.per minute
A $10 per month per number service charge applies.
Billed in one minute increments
Pre aid Callin Cards
Pro ram
015 Per Telecom Unit
019 Per Telecom Unit
025 Per Telecom Unit
029 Per Telecom Unit
032 Per Telecom Unit
035 Per Telecom Unit
039 Per Telecom Unit
045 Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom UnitPerTelecomUnit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
$ .
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
Per Telecom Unit
A $.59 per call service charge applies.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Title: CEO
Effective:January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 22000
Boise. Idaho
SHEET 31
ORIGINAL
EZTEL NETWORK SERVICES , LLC
IDAHO PUC TARIFF NO.
Directorv Assistance
Rate Periods
Monday - Friday Sat.Sun.
8 a.
5 p.m. *
Daytime Rate Period
5 p.
11 p.m. *
Evening Rate Per iod Evening
Rate
Period
11 p.
8 a.m. *
Night/Weekend Rate Period
To, but not including
When a message spans more than one rate period,
charges for the minutes in each rate period are
calculated and the results for each rate period
totaled to obtain the total message charge. If
calculation results in a fractional charge, the
will be rounded down to the lower cent.
total
arethe
amount
Pavphone Dial Around Surcharae
A dial around surcharge of $.35 per call will be added to
any completed INTRAstate toll access code and subscriber
800/888 type calls placed from a public or semi-publicpayphone.
Issued: January 12 , 2000
Issued By: Patrie Boggs
Ti tle: CEO
Effective: January 22 , 2000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 22000
Boise. Idaho