Securus Technologies LLC.pdf

PAGE:
Third Revised Title Sheet
Cancels Second Revised Title Sheet
NAME OF UTILITY:
Securus Technologies,LLC (ACCEPTANCE STAMP)(T)
Securus Technologies,LLC (T)
4000 InternationalParkway
Carrollton,Texas 75007
This tariff contains the regulation and rates applicable to telecommunications services provided
by Securus Technologies,LLC to confinement facilities between points within the state of Idaho.(T)
Securus installs,operates,and maintains the communications services provided herein in
accordance with the terms and conditions set forth under this tariff subject to the jurisdiction of
this Board.
This tariff is on file with the Idaho Public Utilities Commission and copies may be inspected
during normal business hours at the Company's principal place of business at 4000 International
Parkway,Carrollton,Texas 75007.
Service is provided to Confinement Facilities for use by Inmates.Securus may act as the
Confinement Facility's agent for ordering access connection facilities provided by other carriers
or entities,when authorized,to allow connection of a Confinement Facility's location to the
Securus network.
The rates and regulations contained in this tariff apply only to the confinement facility calling
service furnished by Securus Technologies,LLC.(T)
Issued:February 19,2020 Effective:March 2,2020
Issued by:Michael S.J.Lozich
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
March 2, 2020
Boise, Idaho
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Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGSeptember 11, 2023Boise, Idaho
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
TABLE OF CONTENTS
Section 1.Contact Information
Section 2.Tracking
Section 3.Service Area
Section 4.Deposit Requirements
Section 5.Termination 0 f Service
Section 6.ServIce Offering
Section 7.Price Sheets
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
Idallo Pú:lic Util :les r'ommission
Office of 11e SecrdaryACCEPTEDFORRLING
PAGE:
Second Revised Sheet No.3 SEP 1 7 2018
Cancels First Revised Sheet No.3
Bolse,idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
1.Contact Information
1.1 Customer complaints,bill inquiry,new service,or disconnect requests:
Securus Technologies,Inc.
ATTN:Inquirydepartment
Post Office Box 1109
Addison,Texas 75001
1-800-844-6591
1.2 Commission Contact -Tariff Information
Michael S.J.Lozich,Sr.Corporate Counsel &(T)
Director of Regulatory and Governmental Affairs (T)
Securus Technologies,Inc.
4000 International Parkway (T)
Carrollton,Texas 75007 (T)
1-800-559-1535
[e-mail] (N)
1.2.1 Commission Contact -Complaints:
Michael S.J.Lozich,Sr.Corporate Counsel &(T)
Director of Regulatory and Governmental Affairs (T)
Securus Technologies,Inc.
4000 International Parkway (T)
Carrollton,Texas 75007 (T)
1-800-559-1535
[e-mail]
1.3 Idaho Agent:
CT Corporation System (T)
921 S Orchard Street,Suite G
Boise,ID 83705
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR F! LING
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise. Idaho
(ACCEPTANCE STAMP)
Tracking
The following symbols are used for the purposes indicated below:
Delete or discontinue
Increase in rate or charge
Moved from another tariff location
New
Decrease in rate or charge
Change in text, but no change in rate or charge or regulation
Change in regulation
Service Area
Securus s service area is the entire state ofIdaho.
Issued: October 18, 2010
Issued by:
Title:
Effective: October 28 2010
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise. Idaho
(ACCEPTANCE STAMP)
Deposit Requirement
Deposits are required of neither end users nor subscribers for establishment of
servIce.
Termination of Service
The end user does not contract directly with Securus Technologies, Inc. for service and
therefore Securus Technologies, Inc. does not tenninate service. No minimum service
period applies to end users. No notice is required by end users to initiate or tenninate
use of the company service. Service is installed upon contractual agreement between the
subscriber and the company. The contractual agreement specifies the terms and
conditions of structure and commission payment schedule. The subscriber contract does
not alter the obligations of the company to the end user, as described in this tariff, nor
does the contract alter the rates contained in this schedule.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
First Revised Sheet No.6 SEP 1 7 2018CancelsOriginalSheetNo.6
Bolse,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.Service Offering
6.1 Calculation of Distance
6.1.1 Usage charges for all mileage sensitive products are based on the airline
distance between rate centers associated with the originating and
terminating point of the call.
6.1.2 The airline mileage between rate centers is determined by applying the
formula below to the vertical and horizontal coordinates associated with
the rate centers involved.(D)
(D)
6.1.2.A Formula (D)
(V1 -V2)2 +1 -m)2
10
6.2 Minimum Call Completion
Customers can expect a call completion rate of not less than 90%during peak
periods.The call completion rate is calculated as the number of calls completed,
including calls completed to a busy or unanswered line,divided by the number of
calls attempted.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
Idaho Pu311c UtiKea mmissionOfficeoftileSecretarvACCEPTEDFORFfLINGPAGE:
First Revised Sheet No.7 SEP 1 7 2018OriginalSheetNo.7
80150,IdahoNAMEOFUTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.3 Description of Services Offered
General
The services of Securus Technologies,Inc.consist of furnishing interstate and
intrastate telecommunications services to subscribers serving callers located at a
confinement facility who use a company pay telephone.These include pay
telephones used by inmates in restricted areas as well as pay telephones accessible
in public areas.Such services are available through Securus Technologies,Inc.'s
equipment and via transmission facilities procured from interexchange carriers (T)
and local exchange carriers,and are furnished in accordance with the provisions
of this tariff.
6.3.1 Limitations
A.Service is offered subject to the availability of the necessary
facilities and equipment and subject to the provisions of this tariff
in compliance with limitations set forth in the Idaho Utilities
Board's rules.
B.The company reserves the right to discontinue service when the
subscriber or end user is using the service in violation of the
provisions of this tariff,signed contract,or the law,with notice as
required by the rules of the Idaho Utilities Board.
(D)
(D)
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (T)
Title:Sr.Corporate Counsel &Director of Regulatory and Governmental Affairs (T)
PAGE:
Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
Use
Services provided under this tariff may be used for any lawful purpose for which
the service is technically suited consistent with the transmission and switching
parameters of the telecommunications facilities utilized in the provision of the
service. Service furnished by company is exclusively arranged for use by inmates
in confmement facilities as well as the public in publicly accessible areas in such
facilities. With the exception of prepaid service, payment for the services
provided by company is the ultimate responsibility of the end user.
6.4 Liability
The included tariff language does not constitute a determination by the Commission that
limitation of liability imposed by the company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
6.4.The company shall not be liable for claim or loss, expense or damage, for any
interruption, delay, error, omission, or defect in any service facility, or
transmission provided under this tariff, if caused by any person or entity other
than the company, by an act of God, fire, war, civil disturbance, or act of
government.
6.4.The company shall not be liable for, and shall be fully indemnified and held
harmless by end user and subscriber against any claim or loss, expense or
damage, for defamation, libel, slander, invasion, inftingement of copyright or
patent, unauthorized use of any trademark, trade name, or service mark
proprietary or creative right, or any other injury to any person, property, or entity
arising out of the material, data, or infonnation transmitted.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
rs oi
PAGE:
First Revised Sheet No.9
Cancels Original Sheet No.9 Boise Ideho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.4.3 No agent or employee of any other carrier shall be deemed to be an agent or
employee ofthe company.
6.4.4 The company’s liability due to any failure of the transmission shall not exceed an
amount equal to the charges provided for under this tariff for the call.(T)
6.5 Securus Technologies,Inc.will give at least ten days notice to subscribers and the Idaho
PUC before increasing rates or other charges.The notice to subscribers will be either
individual notice or a public notice in the newspapers in the company’s Idaho service
areas.
Issued:June 9,2016 Effective:June 20,2016
Issued by:Curtis L.Hopfinger
Title:Director —Regulatory &Government Affairs
Idaho PMc UtifiRs Coramission
Office of t'ie Secretssy
PAGE:ACCEPTED FOR FIUNG
Second Revised Sheet No.10
Cancels First Revised Sheet No.lo SEP 1 7 2018
80150,Idaho
NAME OF UTILITY:
Securus Technologies,Inc.(ACCEPTANCE STAMP)
6.6 Universal Service Fund
Securus Technologies,Inc.is required by Idaho statute to charge an end user charge on
MTS and WATS type services.This fee is delineated as a separatedefined charge on the
end user's bill page.
6.7 Prepaid Services
The company offers the company's debit services for inmate user or authorized user use
24 hours a day,seven days a week to all terminating locations serviced.
The inmate user or authorized user attains access to the company's debit service via the
company's toll free debit number.The inmate user or authorized user must input a valid
authorization code to access his account.After account access,the inmate user or
authorized user inputs the destination number with area code.Usage will be debited from
the available card or account.At the beginningof each call,the inmate user or authorized
user is informed of the remaining balance on the account.Inmate users or authorized )
users will be interrupted with an announcement when the account balance is one minute
prior to exhaustion.
Balances in debit accounts are non-refundable and will expire on the date specified on the
debit card or debit card packaging.
(D)
Unlike a deposit or advance payment,the debit card account balance is not held against )
future payment,as all service is available for immediate consumption.
For customer accounts provided with a renewal option,customers may renew or increase
the available usage balance within an account by making additional payments to the
company or the company's authorized agents.
Issued:September 7,2018 Effective:September 17,2018
Issued by:Michael S.J.Lozich (1)
Title:Sr.Corporate Counsel &Director of Regulatory andGovernmental Affairs (I)
PAGE:
First Revised Sheet No. 11
Cancels Original Sheet No. 11

NAME OF UTILITY:
Securus Technologies, LLC (ACCEPTANCE STAMP)
Issued: May 7, 2021 Effective: May 17, 2021

Issued by: Michael S. J. Lozich
Title: Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs

6.7.1 Prepaid Service

6.7.1.a Prepaid Calling Cards and Debit Accounts

Where offered by the confinement facility, inmates may either purchase a
prepaid calling card or set up a prepaid debit account for calls made by
the inmate user or authorized user. Prepaid calling cards and debit
accounts provide an alternative method to make calls and are designed
for those inmates who prefer to prepay for their calls. Calls are made by
dialing a special access dialing sequence that connects directly to the
Company’s network at the confinement facility. A valid authorization
code must be entered to access the account.

The company’s system automatically informs the inmate user or
authorized user of the prepaid balance remaining on the prepaid calling
card or in the prepaid debit account and provides prompts to place the
call by entering the destination telephone number with area code.
Network usage is deducted from the prepaid balance on a real time basis
as the call progresses. On prepaid calling card and prepaid debit account
calls, when the prepaid balance is one minute prior to depletion, the
inmate user or authorized user will be interrupted with such an
announcement.

Prepaid calling card and debit account services are available twenty-four
(24) hours a day, seven (7) days per week to all terminating locations
serviced. Access to such telephone services by an inmate user may be
subject to time-of-day and usage restrictions imposed by individual
confinement facilities. No minimum service period applies. For debiting
purposes, call timing is rounded up to the nearest one (1) minute
increment. Usage charges are computed and rounded up to the nearest
one (1) cent on a per call basis. Prepaid balances are not charged for
incomplete calls.
(T)

(T)

(D)

(T)
(T)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 17, 2021
Boise, Idaho
PAGE:
Original Sheet No. 12
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiUNG
OCT 2 8 2010
NAME OF UTILITY:
Securus Technologies, Inc.JIDise Idaho(ACCEPTANCE STAMP)
1 Prepaid Calling Cards
The confmement facilities that offer the option of prepaid calling cards may
purchase prepaid calling cards directly from the company. Inmates then
purchase the cards from authorized personnel at the confinement facilities. The
company does not engage in direct monetary transactions with the inmate. The
inmate may purchase a prepaid calling card in denominations determined by the
confinement facility. Prepaid calling cards are offered only to inmates at
confinement facilities and not to the general public. Prepaid calling cards are
valid for one hundred eighty (180) days from the date of first usage. Unused
prepaid balances may be used by the inmate user or authorized user following
release from the confinement facility only through the company s network by
dialing a special toll free access number which automatically connects the call
to the company s network. Unused prepaid balances are not refundable nor may
prepaid calling cards be replenished upon the depletion of the prepaid balance.
Inmates may purchase additional cards, as permitted by their confinement
facility.
1.a.2 Prepaid Debit Accounts
For a prepaid debit account, the inmate may set up the account through the
confinement facility administrators with an initial payment typically through the
inmate s commissary account, in those confinement facilities where this service
is available. Upon the depletion of the prepaid balance, the prepaid debit
account may be replenished by depositing funds into the account via the
confinement facility administrator. Prepaid debit accounts are considered
dormant if there is no activity for one hundred eighty (180) days following the
last call made. Inactive accounts will be removed from the company s system.
In conjunction with their release from the confinement facility, the inmate may
request a refund from the confinement facility administrator.
Issued: October 18, 2010 Effective: October 28, 2010
Issued by:
Title:
Curtis L. Hopfinger
Director - Regulatory & Government Affairs
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Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGSeptember 11, 2023Boise, Idaho
PAGE:
Seventh Revised Sheet No. 15
Cancels Sixth Revised Sheet No. 15

NAME OF UTILITY:
Securus Technologies, LLC (ACCEPTANCE STAMP)
Issued: October 14, 2021 Effective: October 26, 2021

Issued by: Michael S. J. Lozich
Title: Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs
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7. Price

The following rates are for calls from incarcerated users at confinement facilities, which
will be billed to the end user, except for prepaid calling card and debit account calls.
Rates for prepaid services follow the collect call rates. Contract rates may be discounted
but will not exceed the rates listed below.

7.1 Incarcerated Calling Rates

Pursuant to the Federal Communications Commission’s Third Report and Order,
Order on Reconsideration, and Fifth Further Notice of Proposed Rulemaking,
FCC 21-60, released May 24, 2021 and effective October 26, 2021 (the “FCC
2021 Order”), the jurisdictional nature of an intrastate call depends exclusively on
determining the physical location of the endpoints of the call being within the
State of Idaho. To the extent that location data is not available, a call will be
treated as jurisdictionally indeterminate and, therefore, subject to FCC
jurisdiction. As a result, all call rates in this tariff are subject to the FCC’s
jurisdiction and rules regarding ICS. Securus’ practices in connection with
charging ICS call rates in connection with Inmate Calling Services complies with
Federal Communications Commission Rule 47 CFR § 64.6030. Also pursuant to
the FCC 2021 Order, any lower Idaho state ICS rate caps will also apply to any
jurisdictionally indeterminate ICS call. If Securus segregates intrastate ICS from
interstate ICS based on the physical location of the endpoints of an ICS call, then
any other applicable Idaho state ICS rate caps will apply. The maximum ICS
rates permitted by the FCC 2021 Order are set forth in the following table:

Type / Size of Facility Maximum Rate Cap
Priso $0.14 per minute*
Jails with ADP of 1,000 or more $0.16 per minute*
Jails with ADP less than 1,000 $0.21 per minute

* May include a Site Commission up to $0.02 per minute pursuant to Securus’
contract with the applicable Correctional Facility.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 26, 2021
Boise, Idaho
PAGE:
First Revised Sheet No. 15.1
Cancels Original Sheet No. 15.1

NAME OF UTILITY:
Securus Technologies, LLC (ACCEPTANCE STAMP)
Issued: October 14, 2021 Effective: October 26, 2021

Issued by: Michael S. J. Lozich
Title: Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs

7.1 Incarcerated Calling Rates (Continued)

“Average Daily Population” or “ADP” means the sum of all incarcerated persons
in a facility for each day of the preceding calendar year, divided by the number of
days in the year.

“Site Commission” means any form of monetary payment, in-kind payment, gift,
exchange of services or goods, fee, technology allowance, or product that Securus
may pay, give, donate, or otherwise provide to an entity that operates a
correctional institution, an entity with which Securus enters into an agreement to
provide ICS, a governmental agency that oversees a correctional facility, the city,
county, or state where a facility is located, or an agent of any such facility.

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
October 26, 2021
Boise, Idaho
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Idaho Public Utilities CommissionOffice of the SecretaryACCEPTED FOR FILINGSeptember 11, 2023Boise, Idaho
PAGE:
Sixth Revised Sheet No. 17
Cancels Fifth Revised Sheet No. 17

NAME OF IDAHO UTILITY:
Securus Technologies, LLC (ACCEPTANCE STAMP)
Issued: May 7, 2021 Effective: May 17, 2021

Issued by: Michael S. J. Lozich
Title: Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs

7.3 Paper Bill/Statement Fees

Fees associated with providing customers of Inmate Calling Services an optional
paper billing statement.

Paper Bill/Statement Fee - $2.00 maximum charge per occurrence but not more
than once a month

7.4 Return Check Charge

A return check charge of $20.00 will be assessed for checks returned for
insufficient funds.

7.5 Payment Fee

Automated Payment Fees (where available) – Credit card payment, debit card
payment, and bill processing fees, including fees for payments made by
interactive voice response (IVR), web, or kiosk (where available). This fee does
not apply to payments mailed to the company or submitted via a customer’s
online banking service.

Automated payment fees - $3.00 maximum charge per use

Live Agent Fee – A fee associated with the optional use of a live operator to
complete Inmate Calling Services transactions. This fee does not apply to
payments mailed to the company or submitted via a customer’s online banking
service.

Live Agent Fee - $5.95 maximum charge per use

7.6 Taxes

Securus’ practices in connection with collecting taxes and fees from Consumers
for (or in connection with) intrastate ICS complies with Federal Communication
Commission Rule 47 CFR § 64.6070. Securus charges and collects any
applicable Mandatory Tax or Fee or Authorized Fee on a per-call basis (including
(as applicable) Federal Cost Recovery Charge, State sales tax, municipal taxes,
gross receipts tax, and similar taxes and fees). Generally, any applicable
Mandatory Tax or Fee or Authorized Fee is in addition to the rates and charges
stated in this tariff, and each Mandatory Tax or Fee or Authorized Fee will be
itemized separately on Consumer bills.
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 17, 2021
Boise, Idaho
PAGE:
Original Sheet No. 18

NAME OF IDAHO UTILITY:
Securus Technologies, LLC (ACCEPTANCE STAMP)
Issued: May 7, 2021 Effective: May 17, 2021

Issued by: Michael S. J. Lozich
Title: Sr. Corporate Counsel & Director of Regulatory and Governmental Affairs

7.7 Ancillary Service Charges (As defined in FCC 47 CFR 64.6000)

Pursuant to the Federal Communication Commission’s Report and Order on
Remand and Fourth Further Notice of Proposed Rulemaking, FCC 20-111,
released August 7, 2020 and effective November 23, 2020, ancillary service
charges are considered jurisdictionally mixed (i.e., they cannot be segregated
between interstate and intrastate calls) and, therefore, subject to FCC jurisdiction.
For purposes of ancillary service charges, the jurisdictional nature of an intrastate
call depends exclusively on determining the physical location of the endpoints of
the call being within the State of Idaho. As a result, all ancillary service charges
are subject to the FCC’s jurisdiction and rules regarding ICS. Securus’ practices
in connection with charging ancillary service charges in connection with Inmate
Calling Services complies with Federal Communication Commission Rule 47
CFR § 64.6020. If Securus segregates intrastate ICS from interstate ICS based on
the physical location of the endpoints of an ICS call, then the ancillary service
charges set forth in this tariff will apply to intrastate ICS calls in Idaho.

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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 17, 2021
Boise, Idaho