Cancelled Evercom Systems Inc.pdf

Third Revised Page: Title
Replaces Second Revised Page: Title
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN '( - 2005
PAGE:
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPtANCE'STAMp)"
:.' .
Evercom Systems, Inc.
14651 Dallas Parkway, Ste. 600
Dallas, Texas 75254
(T)
This tariff contains the regulation and rates applicable to telecommunications services
provided by Evercom Systems, Inc. to confinement facilities between points within the
state of Idaho. With the exception of prepaid service, telephone calls made by inmate
users at confinement facilities are made collect to an end user. Calls made at public
payphones located at confinement facilities may be made collect, prepaid or coin sent.
Such services are furnished subject to the availability of facilities and subject to the terms
and conditions of this tariff.
This tariff is on file with the Idaho Public Utilities Commission and copies may be
inspected during normal business hours at the Company s principal place of business
at 14651 Dallas Parkway, Ste. 600, Dallas Texas 75254.(T)
The confinement facility calling service of Evercom Systems, Inc. is not part of a joint
undertaking with any other entity providing telecommunications channels, facilities, or
services, but does involve the resale of Message Toll Service (MTS), Wide Area
Telecommunications Services (W ATS), and local services of underlying common
carriers subject to the jurisdiction of this Board.
The rates and regulations contained in this tariff apply only to the confinement facility
calling service furnished by Evercom Systems, Inc.
Issued: May 27, 2005 Effective: June 7 2005
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
Thirteenth Revised Sheet No.
Replaces Twelfth Revised Sheet No.
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
CHECK SHEET
SHEET NO.REVISION
Title
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No.
Sheet No. 10
Sheet No. 10.1
Sheet No.1 0.
Sheet No.1 0.
Sheet No. 10.4
Sheet No. 11
Sheet No. 11.1
Sheet No. 12
Third Revised
Thirteenth Revised*
Original
Second Revised
Original
Original
Original
First Revised
First Revised
First Revised
Second Revised
First Revised
First Revised
Fourth Revised*
Original
Sixth Revised
Fifth Revised
Second Revised
* Indicates new or revised sheets submitted with this filing.
EFFECTIVE DATE
June 7, 2005
May 11 , 2010
February 2, 1995
June 7, 2005
February 2, 1995
February 2, 1995
February 2, 1995
December 18, 2003
December 18, 2003
December 18, 2003
December 18, 2003
June 7, 2005
June 7, 2005
May 11 2010
December 18, 2003
May 16, 2009
June 1 7, 2007
May 29, 2008
Issued: April 30, 2010
Issued by: Curtis Hopfinger
Title: Director, Government and Regulatory Affairs
Effective: May 11 , 2010
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 1 2010
Boise. Idaho
PAGE: 2
REVISED
NAME 0 F UTILITY:
Evercom Systems, Inc.
Issued
TABLE OF CONTENTS
CHECK SHEET
Section
Section 2.
Section 3.
Section 4.
Section 5.
Section 6.
Section 7.
ril 1 1999
Contact Information
Tracking
Service Area
Deposit Requirements
Termination of Service
Service Offering
Price Sheets
Effective
Issued by
~ .
Title Regulatory Manager
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 8 1999
Boise, Idaho
(ACCEPTANCE STAMP)
PAGE:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
. ~
JUN
'( -
- 2005Second Revised Sheet No.
Replaces First Revised Sheet No.
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
Contact Information
1.1
1.2
Customer complaints, bill inquiry, new service, or disconnect requests:
Evercom Systems, Inc.
720 Alabama Avenue
Post Office Box 1010
Selma, AL 36702-1010
800-844-6591
Commission Contact - Tariff Information
Colleen Dziuban
Evercom Systems, Inc.
14651 Dallas Parkway, Ste. 600
Dallas, Texas 75254
800-559-1535
(T)
Commission Contact - Complaints:
Colleen Dziuban
Evercom Systems, Inc.
14651 Dallas Parkway, Ste. 600
Dallas, Texas 75254
800-559-1535
regcomplaints (g) securustech.net
(T)
1.3 Idaho Agent:
CSC
1401 Shoreline Drive
Boise, Idaho 83702
Issued: May 27 , 2005 Effective: June 7, 2005
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE: 4
REVISED
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 81999
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.
Tracking
(ACCEPTANCE STAMP)
The following symbols are used for the purposes indicated below:
Issued
Delete or discontinue
Increase in rate or charge
Moved from another tariff location
New
Decrease in rate or charge
Change in text, but no change in rate or charge or regulation
Change in regulation
Service Area
Evercom s service area is the entire state of Idaho.
ril 1 1999 Effective
Issued by
Title Regulatory Manager
REVISED
tdaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 8 1999
PAGE:
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
Deposit Requirement
DeposIts are requIred of neither end users nor subscribers for establishment of service
Termination of Service
The end user does not contract directly with Evercom Systems, Inc. for service and
therefore Evercom Systems, Inc. does not terminate service. No minimum service
period applies to end users. No notice is required by end users to initiate or terminate
use of the company service. Service is installed upon contractual agreement between
the subscriber and the company. The contractual agreement specifies the terms and
conditions of structure and commission payment schedule. The subscriber contract
does not alter the obligations of the company to the end user, as described in this tariff
nor does the contract alter the rates contained in this schedule.
Issued ril 1 1999 Effective
Issued by
Title Regulatory Manager
REVISED
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 8 1999
PAGE:
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
Service Offering (Example Only)
Calculation of Distance
1.1 Usage charges for all mileage sensitive products are based on the airline
distance between rate centers associated with the originating and terminating
points of the call.
The airline mileage between rate centers is determined by applying the formula
below to the vertical and horizontal coordinates associated with the rate centers
involved. Evercom Systems, Inc. vertical and horizontal coordinates produced
by Bell Communications Research in their NP A - NXX V &H coordinates tape is
Bell's NECA Tariff No. 4.
1 Formula
V ~1 - v2 1 - ID
Minimum Call Completion (Example Only)
Customers can expect a call completion rate of not less than 90% during peak
periods. The call completion rate is calculated as the number of calls
completed, including calls completed to a busy or unanswered line, divided by
the number of calls attempted.
Issued ril 1 1999 Effective
Issued by
~ ~
Title Regulatory Manager
PAGE:
First Revised Sheet No.
Replaces Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR Fi LI NG
DEC 1 8 2003
~se, Idaho
NAME OF UTILITY:
Evercom Systems , Inc.(ACCEPTANCE STAMP)
Description of Services Offered
General
(T)
The services of Evercom Systems, Inc. consist of furnishing interstate and
intrastate telecommunications services to subscribers serving callers
located at a confinement facility who use a company pay telephone.
These include pay telephones used by inmates in restricted areas as well as
pay telephones accessible in public areas. Such services are available
through Evercom Systems, Inc.s equipment and via resold transmission
facilities procured from interexchange carriers and local exchange carriers
and are furnished in accordance with the provisions of this tariff.
Limitations
Service is offered subject to the availability of the
necessary facilities and equipment and subject to the
provisions of this tariff in compliance with limitations set
forth in the Idaho Utilities Board's rules.
The company reserves the right to discontinue service when
the subscriber or end user is using the service in violation
of the provisions of this tariff, signed contract, or the law
with notice as required by the rules of the Idaho Utilities
Board.
The company does not undertake to transmit messages, but
offers the use of its facilities, when available, for that
purpose.
Issued: December 8, 2003 Effective: December 18 , 2003
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
First Revised Sheet No.
Replaces Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 8 2003
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPT ANCE STAMP)
Use
(T)
Services provided under this tariff may be used for any lawful purpose for
which the service is technically suited consistent with the transmission
and switching parameters of the telecommunications facilities utilized in
the provision of the service. Service furnished by company is
exclusively arranged for use by inmates in confinement facilities as well
as the public in publicly accessible areas in such facilities. With the
exception of prepaid service, payment for the services provided by
company is the ultimate responsibility of the end user.
6.4 Liability
The included tariff language does not constitute a determination by the
Commission that limitation of liability imposed by the company should be
upheld in a court of law. Acceptance for filing by the Commission recognizes
that it is a court's responsibility to adjudicate negligence and consequential
damage claims. It is also the court s responsibility to determine the validity of
the exculpatory clause.
6.4.The company shall not be liable for claim or loss, expense or damage, for
any interruption, delay, error, omission, or defect in any service, facility,
or transmission provided under this tariff, if caused by any person or
entity other than the company, by an act of God, fire, war, civil
disturbance, or act of government.
6.4.The company shall not be liable for, and shall be fully indemnified and
held harmless by end user and subscriber against any claim or loss,
expense or damage, for defamation, libel, slander, invasion, infringement
of copyright or patent, unauthorized use of any trademark, trade name, or
service mark, proprietary or creative right, or any other injury to any
person, property, or entity arising out of the material, data, or information
transmitted.
Issued: December 8 2003 Effective: December 18 , 2003
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
First Revised Sheet No.
Replaces Original Sheet No.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 8 2003
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
6.4.3 No agent or employee of any other carrier shall be deemed to be an
agent or employee of the company.
(T)
6.4.4 The company s liability due to any failure of the transmission shall not
exceed an amount equal to the charges provided for under this tariff
for the call, including any applicable surcharges.
Evercom Systems, Inc. will give at least ten days notice to subscribers and the
Idaho PUC before increasing rates or other charges. The notice to subscribers
will be either individual notice or a public notice in the newspapers in the
company s Idaho service areas.
Issued: December 8,2003 Effective: December 18 , 2003
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
Second Revised Sheet No. 10
Replaces First Revised Sheet No. 10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 8 2003
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.
Universal Service Fund
(ACCEPTANCE STAMP)
Evercom Systems , Inc. is required by Idaho statute to charge an end user
surcharge on MTS and W A TS type services. This fee is delineated as a
separate defined charge on the end user s bill page.
Prepaid Services (T)
(D)
The company offers the company s debit services for inmate user or authorized
user use 24 hours a day, seven days a week to all terminating locations serviced.
The inmate user or authorized user attains access to the company s debit service
via the company s toll free debit number. The inmate user or authorized user
must input a valid authorization code to access his account. After account access
the inmate user or authorized user inputs the destination number with area code.
Usage will be debited from the available card or account. At the beginning of
each call, the inmate user or authorized user is informed of the remaining
balance on the account. If a full minute is not used prior to termination, the
inmate user or authorized user will be charged according to the amount used.
Inmate users or authorized users will be interrupted with an announcement when
the account balance is one minute prior to exhaustion.
Balances in debit accounts are non-refundable and will expire on the date
specified on the debit card or debit card packaging. In the case of service
provided without a debit card, account expiration occurs within one year from
the date of establishment or last account renewal unless otherwise specified in
writing by the carrier.
Unlike a deposit or advance payment, the debit card account balance is not held
against future payment, as all service is available for immediate consumption.
For customer accounts provided with a renewal option, customers may renew or
increase the available usage balance within an account by making additional
payments to the company or the company s authorized agents.
Issued: December 8 2003 Effective: December 18, 2003
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
First Revised Sheet No. 10.
Replaces Original Sheet No. 10.
NAME OF UTILITY:
Evercom Systems, Inc.
Prepaid Service
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 7 - 2005
Boise, Idaho
(ACCEPT ANCE STAMP)
(T)
a Prepaid Calling Cards and Debit Accounts
Where offered by the confinement facility, inmates may either
purchase a prepaid calling card or set up a prepaid debit account
for calls made by the inmate user or authorized user. Prepaid
calling cards and debit accounts provide an alternative method to
make calls and are designed for those inmates who prefer to
prepay for their calls. Calls are made by dialing a special access
dialing sequence that connects directly to the Company s network
at the confinement facility. A valid authorization code must be
entered to access the account.
The company s system automatically informs the inmate user or
authorized user of the prepaid balance remaining on the prepaid
calling card or in the prepaid debit account, and provides prompts
to place the call by entering the destination telephone number
with area code. Network usage is deducted from the prepaid
balance on a real time basis as the call progresses. Applicable
state taxes and fees are included in the rates and charges for the
calls made. On prepaid calling card and prepaid debit account
calls, when the prepaid balance is one minute prior to depletion
the inmate user or authorized user will be interrupted with such
an announcement.
Prepaid calling card and debit account services are available
twenty- four (24) hours a day, seven (7) days per week to all
terminating locations serviced. Access to such telephone
services by an inmate user may be subject to time-of-day and
usage restrictions imposed by individual confinement facilities.
No minimum service period applies. For debiting purposes, call
timing is rounded up to the nearest one (1) minute increment.
U sage charges are computed and rounded up to the nearest one
(1) cent on a per call basis. Prepaid balances are not charged
for incomplete calls.
Issued: May 27, 2005 Effective: June 7,2005
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
First Revised Sheet No. 10.
Replaces Original Sheet No. 10.
NAME OF UTILITY:
Evercom Systems, Inc.
1 Prepaid Calling Cards
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JUN 7 - 2005
Boise, Idaho
(ACCEPTANCE STAMP)
(T)
The confinement facilities that offer the option of prepaid calling cards
may purchase prepaid calling cards directly from the company. Inmates
then purchase the cards from authorized personnel at the confinement
facilities. The company does not engage in direct monetary transactions
with the inmate. The inmate may purchase a prepaid calling card in
denominations determined by the confinement facility. Prepaid calling
cards are offered only to inmates at confinement facilities and not to the
general public. Prepaid calling cards are valid for one hundred eighty
(180) days from the date of first usage. Unused prepaid balances may
be used by the inmate user or authorized user following release from the
confinement facility only through the company s network by dialing a
special toll free access number which automatically connects the call to
the company s network. Unused prepaid balances are not refundable nor
may prepaid calling cards be replenished upon the depletion of the
prepaid balance. Inmates may purchase additional cards, as permitted by
their confinement facility.
2 Prepaid Debit Accounts (T)
For a prepaid debit account, the inmate may set up the account through
the confinement facility administrators with an initial payment typically
through the inmate s commissary account, in those confinement facilities
where this service is available. Upon the depletion of the prepaid
balance, the prepaid debit account may be replenished by depositing
funds into the account via the confinement facility administrator.
Prepaid debit accounts are considered dormant if there is no activity for
one hundred eighty (180) days following the last call made. Inactive
accounts will be removed from the company s system. In conjunction
with their release from the confinement facility, the inmate may request a
refund from the confinement facility administrator.
Issued: May 27, 2005 Effective: June 7 2005
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
Fourth Revised Sheet No.1 0.
Replaces Third Revised Sheet No. 10.3
Idaho Public Utifities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 1 2010
NAME OF UTILITY:
Evercom Systems, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
1.b AdvanceConnect Accounts
End users who prefer to pay in advance for collect calls that originate ITom confmement
facilities, or else if the end user s local exchange carrier does not have a billing and
collection agreement with the company or its intermediary, may set up an
AdvanceConnect account with the company with a minimum initial fifty dollar ($50)
payment. The account is set up with the initial payment and may be replenished by the
end user. Applicable state taxes and fees are calculated and deducted ITom the balance at
the conclusion of the call.
When the balance in an AdvanceConnect account reaches twenty dollars ($20) or below
the end user will receive an automated courtesy call ITom the company notifying the end
user with such an announcement. If the end user s balance reaches zero prior to
replenishment of the account, the end user will be blocked ITom receiving further calls
ITom any confinement facility served by the company until the balance is replenished or
an alternative billing arrangement is made.
The end user may request a refund of the available balance in the AdvanceConnect
account either by written request to the company or by contacting the company at its toll
ITee telephone number once the end user verifies certain account information. Any such
unused balances will expire in one hundred eighty (180) days following the last call
made, unless the balance is either fully depleted or a refund has been requested. Refunds
are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts
reflecting a balance of $4.95 or less; this policy applies only to accounts established on or
after November 1 , 2008. No refunds of unused balances will be issued after the
expiration date.
AdvanceConnect account service is available twenty-four (24) hours a day, seven (7)
days a week to all terminating locations served. Access to such service by the inmate
user may be subject to time-of-day and usage restrictions imposed by individual
confinement facilities. No minimum service period applies. For debiting purposes, call
timing is rounded up to the nearest one (1) minute increment. Usage charges are
computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not
charged for incomplete calls.
Wireless Administration Fee - a monthly fee of up to $1.99 is applicable to any
AdvanceConnect account with a wireless telephone number included as a number
authorized to receive calls. This fee applies once per month, per account regardless of
the number of wireless telephone numbers authorized. The fee amount will be deducted
ITom the AdvanceConnect account balance on a monthly basis as long as a wireless
number remains on the AdvanceConnect account. As of the initial effective date of this
fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be
Grandfathered and the Wireless Administration Fee will not apply. If an existing
AdvanceConnect account adds or changes a wireless number on the account, the
Wireless Administration Fee will apply going forward.
(N)
(N)
Issued: April 30, 2010 Effective: May 11 2010
Issued by: Curtis Hopfinger
Title: Director, Government and Regulatory Affairs
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
DEC 1 8 2003PAGE:
Original Sheet No. 10.4
NAME OF UTILITY:
Evercom Systems, Inc.
Boise, Idaho
(ACCEPTANCE ST AMP)
Public Pay Telephones
Call Types
Callers have numerous options to complete telephone calls to the
intended destination number utilizing company pay telephones in
the public areas of confinement facilities.
These include:
(A)
(B)
(C)
(D)
Coin calls at the rates listed in Section 7. A number is dialed
directly with an announcement indicating the cost of the call
when dialing is finished, provided that amount has not been
deposited. Should further funds be required to continue a
call, an announcement will be played indicating the cost
fifteen seconds in advance of call cut-off.
Toll-free calls directly dialed where no payment is required.
Calling card calls (either automated or operator assisted) to
the caller s selected carrier at the rates of such provider.
Collect calls (either automated or operator assisted) at the
rates of the caller s selected carrier. Those calls where the
caller does not pre-select a carrier will default to Sprint
Operator Services at such provider s rates.
Issued: December 8,2003 Effective: December 18 2003
Issued by: Colleen Dziuban
Title: Director, Governmental Affairs
PAGE:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
MAY 1 6 2009Sixth Revised Sheet No. 11
Replaces Fifth Revised Sheet No.
Boise, Idaho
NAME OF UTILITY:
Evercom Systems, Inc.(ACCEPTANCE STAMP)
Price
The following rates are for calls ITom inmate users at confinement facilities, which will
be billed to the end user, except for prepaid calling card and debit account calls. Rates
for prepaid services follow the collect call rates.
Inmate Rates
Local Collect Call Rates
Surcharge, per call:
Message Charge, per call:
$1.70
$0.
IntraLA T A Collect Call Rates
Milea2e Limit Initial Minute Each Additional Minute
2300 2300
11-3000 2600
23-0.3900 3400
56-124 0.4600 0.4100
125-292 0.4900 0.4400
293-9999 5200 0.4700
Surcharge, per call:$3.
JnterLA T A Collect Call Rates
Surcharge, per call:
Per Minute:
$3.
$0.50
Standardized Intrastate Inmate Rates - the following standardized rate options
are available to facilities. Surcharges and per minute rates apply regardless of
time of day or type of call.
(N)
Per Call Surchar2e Per Minute Rate
$1.50 $0.
$1.50 $0.
$2.$0.
$2.$0.
$2.$0.(N)
Issued: May 6, 2009 Effective: May 16, 2009
Issued by: Curtis Hopfinger
Title: Director, Government and Regulatory Affairs
PAGE:
Fifth Revised Sheet No. 11.
Replaces Fourth Revised Sheet No. 11.
"""
Idaho P~b'ic Utilities Commission
Office of the Secretary
CCEPTED FOR FlUNG
JUN 1 7 2007
NAME OF UTILITY:
Evercom Systems, Inc.
Boise. Idaho
(ACCEPTANCE STAMP)
Inmate Rates Cont.
Prepaid service rates: Rates listed below are applicable to the company s prepaid
services. For billing purposes, call timing is rounded up to the next full minute increment
after a minimum initial period of one (1) minute. No time of day, holiday or volume
discounts apply. The per minute rates listed below are inclusive of all applicable taxes.
Prepaid Calling Card and Debit Accounts:
Option 1
Per minute usage charge:$0.
An additional per call service charge of $3.50 will apply to all completed prepaid calling
card IntraLATA and InterLATA telephone calls.
Option 2
Rates and charges for prepaid calling services are provided at a ten percent discount off
standard operator assisted collect call rates.
Option 3
Per minute usage charge:$0.
(N)
(N)
AdvanceConnect Accounts:
The rates for AdvanceConnect accounts are the same as those for automated collect call
serviCe.
Public Payphone Rates
Coin Calls - Local
This charge has been deregulated by the Federal Communications Commission.
Coin Calls - Long Distance
Rate: $0.25 per minute, with a four minute minimum.
Material previously appearing on this sheet is now located on sheet number 12.(N)
Issued: June 7, 2007 Effective: June 17, 2007
Issued by: Curtis Hopfinger
Title: Director, Government and Regulatory Affairs
PAGE:
Second Revised Sheet No. 12
Replaces First Revised Sheet No. 12
Idaho Public Utilities Commissiln
Office of the Secretary
ACCEPTED FOR FILING
MAY 2 9 2008
NAME OF UTILITY:
Evercom Systems, Inc.
Boise, Idaho
(ACCEPTANCE STAMP)
Bill Statement Fee
An undiscountable bill statement fee of $2.49 may be applied to an end user s local
exchange carrier bill in each month in which collect calls from confinement facilities are
billed, regardless of the number of calls accepted. The bill statement fee is a monthly
charge to recover some of the company s expenses associated with calls from
confinement facilities served by the company and that are billed through local exchange
carriers. No fee will be assessed in any month if no collect calls are accepted. This fee
will not be assessed on end users that prepay for their services or those that are directly
billed by the company.
7.4 Pay Telephone Use Charge
An undiscountable per call charge of $0.60 is applicable to all intrastate, interstate and
international calls that originate from any domestic pay telephone used to access the
Company s services. This surcharge, which is in addition to standard usage charges and
any applicable service charges and surcharges associated with the Company s services,
applies for the use of the instrument used to access the Company s service and is
unrelated to the service accessed from the pay telephone. This charge does not apply to
calls placed from pay telephones which the caller pays for the call by inserting coins
during the progress of the call.
SECUREvoice
This charge may apply to automated calls place by inmates of confmement facilities
when such calls are provided through Evercom Systems, Inc.own processing
equipment. SECUREvoiceTM provides validation of inmate personal identification
numbers (pINs) through voice verification technology for purposes of improved security
and reduced potential of fraud and consumer harassment by inmates. Where installation
of SECUREvoiceTM is requested by confinement facilities, a per call service charge of
$0.25 applies in addition to all applicable message charges, operator assistance service
charges and other miscellaneous service charges.
Return Check Charge (N)
A return check charge of $20.00 will be assessed for checks returned for insufficient
funds.
Credit Card/Check-by-Phone Payment Processing Fee
A payment processing fee in the amount of $6.95 is applicable to credit card payments
and check-by-phone payments submitted to the Company. This fee does not apply to
payments mailed to the company or submitted via a customer s online banking service.(N)
Issued: May 19, 2008 Effective: May 29, 2008
Issued by: Curtis Hopfinger
Title: Director, Government and Regulatory Affairs