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210 N. Park Ave.
Winter Park, FL
32789
O. Drawer 200
Winter Park, FL
32790-0200
Tel:'407-740-8575
Fax: 407-740-0613
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April 28, 2005
Overnight Delivery
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Ms. Jean D. Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ID 83720-0074
RE:Application of Ernest Communications, Inc. for a Certificate of Public Convenience
and Necessity to Provide Facilities-Based Local Exchange and Resale Interexchange
Telecommunications Services within the State of Idaho
Dear Ms. Jewell:
Enclosed are the original and three (3) copies of replacement pages for the application of Ernest
Communications, Inc. for a Certificate of Public Convenience and Necessity to Provide
Facilities-based Local Exchange and Resale Interexchange Telecommunications Services within
the State of Idaho. As requested by Grace Seamen of Idaho Staff, this filing corrects deficiencies
in the application, which was originally submitted on March 11, 2005.
Please acknowledge receipt of this filing by returning a date-stamped copy of this letter in the
return envelope provided for this purpose.
If you or your staff have any questions regarding this application, please contact me at (407)
740-8575 or via email at croesel~tminc.com. Thank you for your assistance in this matter.
Sincerely,
Carey Roesel
Consultant to
Ernest Communications, Inc.
CR/gs
Enclosures
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file:
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Paul Masters - Ernest
Ernest - ID Local
ID1O500a
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Description of the Applicant
(a)
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Ernest Communications, Inc. is incorporated in the State of Georgia. The ,lll~in address of the
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Ernest Communications, Inc.
5275 Triangle Parkway, Suite 150
Norcross, Georgia 30092
Telephone: (770) 242-9069
Facsimile: (770) 448-4115
Toll Free: (800) 456-8353
Website: www.ernestgroup.com
(b)All correspondence, notices, inquiries and other communications regarding this Application
should be addressed to:
Carey Roesel,
Consultant to Ernest Communications, Inc.
Technologies Management, Inc.
O. Box 200
Winter Park, Florida 32789
Telephone: (407) 740-8575
Facsimile: (407) 740-0613
(c)The Applicant is a Georgia Corporation, authorized by the Idaho Secretary of State to transact
business within the State of Idaho.
(d)Ernest currently provides service in Alabama, Florida, Georgia, Kentucky, Louisiana
Mississippi, North Carolina, South Carolina, Tennessee, Texas, California, Missouri
Oklahoma, New York, Maryland, New Jersey, Virginia, Washington, Oregon, Arizona, and
Colorado.
Exhibits
In support of this Application, the following exhibits are attached hereto:
Exhibit A -
Exhibit B -
Exhibit C -
Exhibit D -
Exhibit E -
Exhibit F -
Exhibit G -
Certificate of Incorporation;
Certificate of Authority to Transact Business in the State of Idaho;
Financial Statements
Profiles of Senior Management Key Personnel
Proposed service area map (Rule 112( c ))
Proposed Tariff
Officers, Directors and Major Shareholders
Idaho Local Application of
Ernest Communications, Inc.
Page 2
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t~D .Technical Qualifications
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(a) Ernest is technically qualified to provide facilities-based serviD~~tMJ1~ut~~aib:~lest'
primary market is residential and business customers. Ernest ~~O
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local exchange telecommunications services to residential an~ Dusmess customers throughout
the state using unbundled network element platforms ("UNE-) or its equivalent. Local
Exchange Services include basic local service, PBX Trunk service, Direct Inward Dialing,
Optional Calling Features and listing services. Ernest will offer these services in conjunction
with its interexchange toll services, which include inbound and outbound interexchange
telecommunications services to residential and business customers, utilizing switched and
dedicated access.
(b)Ernest will offer services to its subscribers through purchase of unbundled network elements
from the incumbent LEC, Qwest.
Customer Service
Ernest understands the importance of effective customer service for local service consumers. Ernest
has a toll free customer service telephone number that is available with live operator response 24 hours
per day, 7 days per week. Ernest's toll free telephone number for customer inquiries, complaints and
repair is 1-800-456-8353. In addition, customers may contact the company in writing at the
headquarters address.
The contact for resolution of customer complaints with the Commission is:
Paul Masters
President
Ernest Communications, Inc.
5275 Triangle Parkway, Suite 150
Norcross, Georgia 30092
(770) 242-9069
Idaho Local Application of
Ernest Communications, Inc.
Page 4
VIII.
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L..Waivers and Regulatory Compliance it.
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RESERVED FOR FUTURE USE
Idaho Local Application of
Ernest Communications, Inc.
Page 6
VIII.
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Waivers and Regulatory Compliance
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RESERVED FOR FUTURE USE
Idaho Local Application of
Ernest Communications, Inc.
Page 7
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STATEMENT
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, Paul Masters, President of Ernest Communications, Inc., have reviewed and agree to comply with the Idaho Rules and
Regulations of the Idaho Public Utilities Commission applicable to telecommunications companies,
Dated:
Paul Masters
President
Ernest Communications, Inc.
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Idaho Local Application of
Ernest Communications, Inc.
Page 9
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ERNEST COMMUNICATIONS, INC.
Exhibit G
Officers and Directors
Shareholder Information
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Director, Officer, and Major Stockholder Information
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The following individuals serve as officers and directors of Ernest CO111Il1VpJcc,tti(j)I1~LJp.,~~ and may be
reached through the company s corporate office at 5275 Triangle P~m~'~iQt~~H~Sj(jOO2
Joseph Ernest:
Chairman and CEO
Paul Masters
President
Jay Morris
Senior Vice President
The following individuals serve as major shareholders having 5% or more interest and may be reached
through the company s corporate office at 5275 Triangle Parkway, Norcross, GA 30092.
Joseph Ernest:
Chairman and CEO
Paul Masters
President