20090702Application.pdf

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2600 Maitland Center Pkw.
Suite 300
Maitland, FL 32751
P.O. Drawer 200
Winter Fl
32790-0200
Tel: [phone]
Fax: [phone]
www.tminc.com
July 1,2009
Via Overnight Delivery
~¡V ( '-T -09' -0 f RECEIVED
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Ms. Jean Jewell, Secretary
Idaho Public Utilities Commission
472 West Washington State House
Boise, ID 83720-0074
IDAHO PUBLIC
UTILITIES COMMISSION
Re: Entelegent Solutions, Inc. Application to Provide Facilties-Based Local Exchange
and Resale Interexchange Service
Dear Ms. Jewell:
Enclosed for filing please find one original and three (3) copies ofthe Application ofEntelegent
Solutions, Inc. to provide facilities-based local exchange and resale interexchange service within
the state ofIdaho.
The Applicant is submitting its financial data, required as part of this Application, under separate
cover marked "confidential". Due to the competitive nature of the telecommunications industr,
Entelegent respectfully requests that this information only be inspected by Staff directly
associated with this application and be kept from public disclosure as it contains highly sensitive
and proprietar ~nformation.
Any questions you may have regarding this fiing may be directed to my attention at (407) 740-
3006 or via e-mail atcroesel~tminc.com.
Please acknowledge receipt of this fiing by returning one copy of this transmittal letter date
stamped in the self addressed stamped envelope enclosed for that purpose. Than you for your
assistance.
Sincerely,
61 LCarey RoeselConsultant to Entelegent Solutions, Inc.
CR/im.
Enclosure
cc:
File:
TMS:
D. Gibson, Entelegent
Entelegent - ID Local
IDL0900
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
Application of Entelegent Solutions, Inc.
To Provide Basic Resold and Facilties-Based
Local Exchange Telecommunications Services
And Intrastate Interexchange Telecommunication
Services thoughout the State ofIdaho
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á:¡-APPLICATION FOR CERTIFICATE OF 0 i
PUBLIC CONVNIENCE AND NECESSITY 8"" N
TO PROVIDE RESOLD AN FACILITIES-BASED LOCAL :f~;-o
EXCHANGE TELECOMMUNICATIONS SERVICES ~ç;::
AND INTRASTATE INTEREXCHANGE TELECOMMUNICATIONS SER~tS ~(;=: ~:~ \0
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Case No. E/o..i'T-t-09'"(
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Pursuant to Title 62 of the Idaho Code and IDAP A 31.01.111, Entelegent Solutions, Inc. ("Entelegent'
or "Applicant") respectflly requests that the Idaho Public Utilties Commission ("Commission") grant the
Company a Certificate of Public Convenience and Necessity to provide local exchange and interexchange
telecommunications services within the State ofIdaho.
In support of its Application, Entelegent submits the following:
1. Introduction
Entelegent is requesting authority to provide basic resold and facilties-based local exchange services
thoughout the state of Idaho in all exchanges not exempt from competition as well as intrastate
interexchange services statewide.
Entelegent proposes to provide local and interexchange telecommunications service to business
customers. Entelegent plans to offer service through UN-P facilties and resale arangements with
incumbent local exchange cariers. Applicant wil not provide operator assisted services; Applicant's
underlying carier wil handle calls that require operator assistance. Emergency calls placed by dialing
911 wil not be routed to or handled by Entelegent. Such calls wil be routed though the underlying
carier to the appropriate emergency agency serving the originating location. Entelegent sets the rates
for its services and handles its own customer service. All services are offered twenty-four hours per
day, seven days per week.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 1
II. Description of the Applicant
(a) Entelegent Solutions, Inc. was incorporated in the State of North Carolina on November 6,
2008. The main address of the corporation is:
Entelegent Solutions, Inc.
3800 Arco Corporate Drive, Suite 310
Charlotte, North Carolina 28273
Telephone: [phone]
Facsimile: [phone]
(b) All correspondence, notices, inquiries and other communications regarding this Application
should be addressed to:
Carey Roesel
Consultant to Entelegent Solutions, Inc.
Technologies Management, Inc.
2600 Maitland Center Parkway, Suite 300
Maitland, Florida 32751
Telephone: [phone]
Facsimile: [phone]
Email: croesel~tminc.com
(c) The Applicant is a North Carolina corporation, authorized by the Idaho Secretar of State to
transact business within the State of Idaho. See Exhibit A for a copy of the Company's
Articles of Incorporation and Exhibit B for the Company's Idaho Secreta of State authority.
(d) The Company's Registered Agent in Idaho is:
Corporation Service Company
1401 Shoreline Drive, Suite 2
Boise, ID 83702
(e) Offcers and Directors
Offcers and Directors ofEntelegent are identified in Exhibit C.
(f) Stockholders
Stockholders holding a 5% or greater interest in the Company are provided as Exhibit D.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 2
(g) Entelegent is a star-up company and has not yet initiated operations in any state. It is
curently in the process of applying for local and interexchange authority in all states (other
than Alaska) and in the District of Columbia.
To date, the Company has received authority to provide local and/or interexchange service in
the following states:
Local and IXC authority approved: Alabama, illiois, Kentucky, Massachusetts, Montaa,
Nebraska, New Hampshire, New Jersey, North Dakota, Ohio, Oregon, Rhode Island, South
Dakota, Texas, Vermont, Washington, Wisconsin
IXC authority approved: Colorado, Florida, Iowa, Michigan, New Mexico, Wyoming
The Company currently has applications pending in the following states:
Local and IXC application for authority pending: Arizona, California, Connecticut,
Delaware, Georgia, Hawaii, Indiana, Kansas, Louisiana, Marland, Maine, Minesota,
Missouri, Mississippi, North Carolina, Nevada, New York, Oregon, Pennsylvania, South
Carolina, Tennessee, West Virginia
Local only application for authority pending: Colorado, District of Columbia (no long
distance), Iowa, Michigan, New Mexico, Uta (IXC authority not required), Virginia (!C
authority not required), Wyoming
III. Exhibits
In support of this Application, the following exhibits are attached hereto:
Exhibit A -
ExhibitB -
Exhibit C-
ExhibitD -
ExhibitE -
Exhibit F-
Exhibit G-
ExhibitH -
Exhibit 1-
Certificate of Incorporation;
Certificate of Authority to Transact Business in the State ofIdaho;
Offcers and Directors
Stockholders
Financial Statements
Profiles of Senior Management Key Personnel
Proposed service area map (Rule 112( c))
Ilustrative Local Tarff
Ilustrative IXC Tariff
iV. Financial, Technical and Managerial Qualifications
Entelegent possesses the managerial, technical and financial abilty to provide local
telecommunications service in the state ofIdaho. Entelegent has the financial resources to enable the
Company to successfully provide local and interexchange telecommunications service in the State of
Idaho and the management team in place to manage this operations.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 3
IV.A. Financial Qualifications
(a) Entelegent is financially and otherwise capable and qualified to offer and maintain all of its
tariffed services in its territories. Entelegent Solutions, Inc. is providing the financial
statements of the Company (see Exhibit E) as proof of its financial abilty to provide service
within the state ofIdaho.
(b) As a UN-P CLEC, Entelegent Solutions, Inc. wil not build facilties and wil not incur any
additional capital expenditues associated with providing service in the State. Nor wil
Entelegent require additional sources of funding for its State operations during its initial
phase.
IV.B. Managerial Qualifications
(a) Entelegent has an excellent senior management team, backed by experienced employees, who
are competent in telephony engineering, operations and marketing. Attched hereto as
Exhibit F are the biographies of the Entelegent senior management team.
IV.C. Technical Qualifications
(a) Entelegent's services wil satisfy the minimum stadards established by the Commission. The
Company wil fie and maintain taiffs in the same maner and form as required of incumbent
local exchange telecommunications companies with which Entelegent seeks to compete.
(b) Entelegent management team has had prior experience with competitive local exchange and
interexchange service providers and possesses considerable telecommunications expertise.
Based on the experience and proven track record of the Company's management team,
Entelegent is technically well-qualified to provide local and interexchange service in Idaho
(c) Entelegent wil initially utilize resold services and combinations of network elements
provided by the underlying carieres). Underlying cariers wil pedorm all local switching,
routing and call completion functions. Company personnel have experience working with
underlying cariers oflong distance and local services. Applicant's technical and managerial
personnel are well qualified to direct the delivery and biling of the proposed services.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 4
v. Customer Service
Entelegent Solutions, Inc. understands the importce of effective customer service for local service
consumers. Once it initiates operations, Entelegent's toll free customer service telephone number wil
be available with live operator response during the hours of 7 AM EST to 7PM EST. All afterhours
and overfow wil be handled by third-par providers of similar service to other cariers. The
Company's toll free telephone number for customer inquiries, complaints and repair is 800-975-7192.
Customers may contact the company in writing at the headquarers address indicated below.
The contact for resolution of customer complaints with the Commission is:
David Gibson
Vice President of Operations
Entelegent Solutions, Inc.
3800 Arco Corporate Drive, Suite 310
Charlotte, NC 28273
Telephone: [phone]
Facsimile: 866-295-0471
Toll Free: 800-975-7192
Email: Dave.gibsoniiEntelegent.com
VI. Service Description and Anticipated Service Date
Entelegent Solutions, Inc. wil provide local telephone exchange service and interexchange long
distance service to business end users via Commercial Agreements with facilties-based telephone
exchange service and interexchange providers. Services are offered using service provider facilties in
combination with Unbundled Network Elements purchased from other entities and the resale of
telecommunications services of other cariers.
Entelegent intends to offer service in the geographic areas currently served by Qwest
Communications. Entelegent wil miror the basic local callng scopes of the incumbent local
exchange companies.
Idaho LocallC Application of
Entelegent Solutions, Inc.
Page 5
VII. Public Interest Standard
Grant ofEntelegent's Application to provide basic resold and facilities-based local exchange services
as well as interexchange services is in the public interest and serves the public convenience and
necessity. In enacting the Federal Telecommunications Act of 1996, the United States Congress
determined that it is in the public interest to promote competition in the provision of
telecommunications services, including local exchange services. Experience with competition in other
telecommunications markets, such as long distance, competitive access, and customer premises
equipment, demonstrates the benefits that competition can bring to consumers. Consumers are
enjoying increased services, lower prices, higher quality, and greater reliabilty. This is tre not only
with respect to the service offerings of the new entrants, but also as a result of the response of
incumbent monopoly providers to the introduction of competition.
Entelegent's proposed services wil provide multiple public benefits by increasing the competitive
choices available to users in Idaho. Enhanced competition in telecommunications services likely wil
fuher stimulate economic development in Idaho. In addition, increased competition wil create
incentives for all cariers to offer lower prices, more inovative services, and more responsive
customer service.
VIII. Waivers and Regulatory Compliance
Entelegent has reviewed all of the Commission's rules applicable to competitive local exchange
service and interexchange service providers and agrees to comply with those rules except to the extent
the any such rules are explicitly waived generically for cariers in the same class.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 6
ix. Conclusion
This Application demonstrates that Entelegent Solutions, Inc. possesses the technical, fiancial and
managerial resources to provide local exchange and interexchange service in Idaho.
WHREFORE, Entelegent Solutions, Inc. respectfully requests that the Commission:
1. grant Entelegent authority to operate as a provider of resold and facilties-based basic local
exchange and resold interexchange telecommunications services within the State ofIdaho;
2. grant the waivers requested in this Application; and
3. grant such other relief as it deems necessar and appropriate.
Respectfully submitted,
Entelegent Solutions, Inc.
David~rJÚÆ
Vice President of Operations/
Entelegent Solutions, Inc.
Idaho Local/C Application of
Entelegent Solutions, Inc.
Page 7
Dec 05 08 03:19p Telecom Optimization Part 8668879963 p,1
NORTH CAROLlN":~
Department of The Secretar: f of State
To all whom these presents shall come, Gi ietigs:
I, ELAl F. MASHAL~ Secretary of State of the State of Nort Carolina, do hereby
cerfy the following and hereto attached to be a -rue copy of
ARTICLES OF INCORPORATIC N
OF
ENTELEGENT SOLUTIONS, IN ::.
the origina of which was filed in this offce on the 6th d f~' of November, 2008.
IN WIS V iæREOF. I have herewto set
my hand and af ,:00 my offcia sea at the City
of Raeigh th ~ Ù day of November, 2008.~~"J~
Cerification# C200831 000313 -1 Refeno C200831 00313-1 Page: 1 of 2Ver th ceficate online at ww'.secrta.state.nc.us/veficati
Sec ~: ~tary of State
Dec 05 08 03:19p
NO li tR \J:1~
Telecom Optimization Parti eieom Vpion I"n 8668879963ctK:r"-p,2
ARTICL OF INCORPRATION
OFENEG SOLLilONS.INC.
SOSID: Ul70sii
Dae Filed: 1I/6I008 12:28:00 PM
El F. MarshaNHt C........ ofS_ .11,'
C2008100ll313 _
-. "---
Th nndegn heby sumi these Arcle of Incrp ~.in 'fo the purse of
form a buins eoon uner the law of th St ofNm ,: Caroli
i. Th na ofth ooon is Eiel Solut~ In.
2. The number of sha 1he corpon is au to is = is 1,000.00 al of one
cla degn as common stoc
3. The stet ad and coun of ih in regd off , e: af th coration is
2520 Whteha Park Dr. Sute 100, Chot NC~ Mecklenbu ~ ~;lun, and th na of
. the inti regied agent is Tom Turin
4. Th iie an ad of the incorpto.i as follws
TomTho
2520 Whte Pa Dr. Sui 100
Chalott NC 28273
5. Th na an adss of th invi. who are to serE ~jS th init dis)
on the in Boa ofDÌItors of th corpora1i wh sh se ~ as diors) iil th
Ïir meng of sblds! or until th suoi an dec ni and qufied is as
foHow
Tom Turin
2520 Whal Par Dr. Suite 100
Chalot NC 28273
6. To th fules extent pettby th Nor CaBu ~;$S COrpD Act as
, it ex or may heaf be amened DO pe who is serving tor who ba se as a
dir of th coipmton s1ii be peronay lile to th C( :paron or my of it
shaoldei for mon daes for brh of du as a dim ~)I. No aidmen or
re of t1 arcle. nor th adpton of any pron to thes J rw:les of Ininnsist wi 1f ar shl eliin or reuc th prat ii in gr hen wi
re to any in tb ocU1 pnor tD su ament re t. or adon.
7. Thse Arles aflncoi:on v.il be efecve upn fiii ~
11s th st day of Novem,. 2008...- ~ ~ ~,."- ----- .::'r" ~~
Tom ~ t,rpiD, iJ~r
:!'ICertifn# C23100313-1 Ref C23100013- Page: 2 of 2
State of Idaho
I I
CERTIFICATE OF AUTHORITY
OF
ENTELEGENT SOLUTIONS, INC.
File Number C 181582
I, BEN YSURSA, Secretary of State of the State of Idaho, hereby certify that an
Application, for Certificate of Authority, duly executed pursuant to the provisions of the
Idaho Business Corporation Act, has been received in this office and is found to
conform to law.
ACCORDINGLY and by virtue of the authority vested in me by law, I issue this
Certificate of Authority to transact business in this State and attach hereto a duplicate of
the application for such certificate.
Dated: January 20, 2009
~~
SECRETARY OF STATE
By~S¿fL Øa
~
202
APPLICATION FOR CERTIFICATE
OF AUTHORITY (For Profit)
(Instructions on Back of Application)
FILED EFir~irT~\fE
. 2Dl9'JAfJ;;'2 '.' "AMt,
The undersigned Corporation applies for a Certifcate of Authority and states as follows:
1. The name of the corporation is:
ENTELEGENT SOLUTIONS, INC.
2. The name which it shall use in Idaho is:ENTELEGENT SOLUTIONS, INC.
3. It is incorporated under the laws of: . NORTH CAROLINA
4. Its date of incorporation is: 11-6-08
5. The address of its principal offce is:
3800 CORPORATE DRIE, SUITE 310 CHARLOITE NC 28273
6. The address to which correspondence should be addressed, if different from item 5, is:
7. The street address of its registered offce in Idaho is:1401 Shoreline Dnve, Suite 2, Boise, ID 83702
. and its registered agent in Idaho at that address is: Corporation Service Company
8. The names and respective business addresses of its directors and offcers are:Name Title
WILLIAM BRADFORD WHEELER JR President
Business Address
3800 Areo Corporate Dr. Ste 310 Charlotte NC 28273
David Leslie Gibson VP/Secretary
Tom Tuiin Director
3800 Aro Corporate Dr. Ste 310 Charlotte NC 28273
3800 Aroo Corprate Dr. Ste 310 Charlotte NC 28273
Dated:Customer Acc # :~
12Ctviêl L tiibJ.;J.
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Signature:
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IDAHO SECRETARY OF STATE81/20/2009 05:00
CK: 288188834 CT: 1£48£4 BH: 1152995
1 l 181.8e = LUI.88 AUTH PRO ø 2
l' 28.88 = 28.88 EXPEDITE C . 3
Typed Name:
(The signer must be a diretor or an offcer of the cooration.)
C i ~ 15~'~
NORTH CAROLINA
Department of The Secretary of State
CERTWICATE OF EXISTENCE
I, ELAI F. MASHAL, Secretary of State of the State of Nort Carolina, do
hereby certify that
ENTELEGENT SOLUTIONS, INC.
is a corporation duly incorporated under the laws of the State of North Carolina,
having been incorporated on the 6th day of November, 2008, with its period of duration
being Perpetual.
I FURTHR certify that, as of the date set forth hereunder, the said corporation's
aricles of incorporation are not suspended for failure to comply with the Revenue Act of
the State of North Carolina; that the said corporation is not administratively dissolved for
failure to comply with the provisions of the North Carolina Business Corporation Act;
that its most recent annual report required by N.C.G.S. 55-16-22 has been delivered to
the Secretar of State; and that the said corporation has not filed aricles of dissolution as
of the date of this certficate.
IN WISS WHREOF, r have hereunto set
my hand and afed my offcial sea at the City
of Raeigh, ths 15th day of Januar, 2009.
rf~..~
Cerfication# 88847253-1 Reference# 9528156- Page: 1 of 1
Ver th certificate onle at ww.secretaiy.state.nc.us/vercation
Secretary of State
ENTELEGENT SOLUTIONS, INC.
OFFICERS AND DIRCTORS
The following individuals are offcers ofEntelegent Solutions, Inc. and may be contacted at the Company's
headquarers located 3800 Arco Corporate Drive, Suite 310, Charlotte, NC 28273:
W.B. Wheeler, Jr. ("Bo")President
David L. Gibson Vice President of Operations
W. B. Wheeler, Jr. (Bo)
113 Mayfair Rd.
Mooresvile, NC 28117
CELL: [phone] WK: [phone]
boo wheeler~entelegent.com
SUMMY:
20-years of Telecommunications Experience
~ Held executive positions in Sales, Technical Support, Product Marketing and Professional Security
Services.
~ Worked in the Enterprise, Commercial and Governent and Education markets.
~ Led sales, service and support resources and management teams.
~ Responsible for a $155M revenue plan, managed over 100 employees and supported over 1,350
accounts.
~ Managed through change and merged, restrctured and rebuilt a number of groups and organiztions.
EXPERIENCE:
EnTelegent Solutions; Charlotte, NC
President
~ Responsible for sta up and staffing of Managed Solutions Provider.
~ Responsible for all aspects of business operations.
~ Bottom line accountabilty to Board of Directors.
November 08 - Present
Qwest Communications; Charlotte, NC November 07 - November 08
Global Accounts Sales Manager
~ Responsible for managing the activities of Global Accounts sales group though high-level individual
contributors.
~ Rebuilt Sales organization.
~ 125% of Sales Plan.
~ Management and sales/revenue responsibilty for $20M Budget.
Verion Business / MCI Communications / WorldCom February 92 - August 07
Managing Director/Professional Security Services, Service Delivery, Charlotte, NC (2/05 - 8/07)
~ Responsible for the tactical operation and strategic direction of the Security Consultig group.
~ Direct groups that pedorm Network and Web Application Security Assessments, Security Risk
Assessments and Forensic Investigation Services.
~ Direct group that pedorms Program and Project Management.
~ Responsible for customer relationship management, and bottom line accountabilty for the
Professional Security Services organization.
Executive Director/Professional Security Services/Product MarketingICI, Charlotte, NC (1/04 - 2/05)
~ Responsible for the creation, execution and lifecycle management of security consulting product
offerings.
~ Own product management and product marketing fuctions from concept to launch.
~ Manage product pricing strategy, financial analysis and justification.
~ Create market messaging, sales training and marketing collateraL.
W. B. Wheeler, Jr. (Bo)
EXPERIENCE, CONTINUED
Branch Director: Commercial Accounts /MCI: Charlotte, NC (11/01 -1/04)
~ Geographic executive responsible for sales, service and support of commercial accounts organiztion
in North and South Carolina.
~ Consistently Exceed Sales and Install Plan.
~ Formulate achievable sales, service and technical support plans for branch resources in accordance
with business unit goals. Ensure that sales forecasts, revenue plans and aged receivables goals are
met. Develop recommendations and identify opportnities for revenue growt.
~ Develop and implement a comprehensive branch success plan, which addresses taget revenue growt,
manpower requirements, target accounts and/or market share.
~ Regularly interact with customer and company executive management.
~ $155M revenue plan. $3.6M sales plan.
Executive Sales Manager/Corporate National Accounts / WorldCom: Charlotte, NC (11/98 -11/01)
~ Responsible for managing the activities ofCNA sales group though high-level individua contrbutors.
~ 132% of Sales Plan and 145% of Service Install Plan ...President's Club.
~ Management and sales/revenue responsibilty for $40M sales plan.
Senior Regional technical Manage, Southeast / MCI WorldCom: Charlotte, NC (5/96 -11/98)
~ Work closely with MCI Branches and Sales teams to defie, review and help build branch and account
strategies whereby MCI products and services can be recommended and offered to address/solve the
business and technology needs ofMCI customers.
~ Manage $1.2M anual deparental budget and $90M anual revenue plan.
~ #1 sales branch in the company; 1996: Western North Carolina.
Mid-Atlantic Region: Regional Enterprise Networking Manager/MCI: Charlotte, NC (11/95 - 5/96)
~ Provide second and third level technical and field sales support for data networking services. Activities
include Network Services, CPEILAN and Enterprise Network environments.
~ Manage $76M annual data revenue plan.
Senior Technical Consultant/Corporate National Accounts/MCI: Richmond, VA (2/95 - 11/95)
~ Provide senior technical sales support to the Richmond! ashington branch personnel, technical
support organization and customer community.
~ #1 Corporate National Account Region in the company; 1995.
Technical Consultant, National Accounts / MCI: Richmond, VA (2/93 - 2/95)
~ Provide technical sales support for complex MCI voice, video and data.
~ #1 Corporate National Account branch in the company; 1994.
Technical Consultant; Commonwealth of Virginia / Unitec/MCI: Richmond, VA (2/92 - 2/93)
~ Provide technical sales support for the Deparent of Information Technology (DIT) and all other
State agencies
~ Support $38.4M Revenue Plan
~ #1 Corporate National Account in the Company; 1992
W. B. Wheeler, Jr. (Bo)
EXPERIENCE, CONTINUED
Walton & Walton Associates; Richmond, VA July 90 - Feb 92
Consultant! Analyst
;. Represent clients in the telecommunications system/service procurement process; needs assessment,
RFP development, proposal analysis, vendor raning, vendor selection, contract negotiation and
system/service implementation management
Telecom*USA (Merged with MCI) Fairfax and Richmond, VA June 88 - June 90
Senior Account Executive
;. Generate telecommunications revenue from existing and new commercial accounts.
Institutional Communications Company (Merged with Telecom*USA), McLean, VAJan 88 - June 88
Account Manager
;. Generate telecommunications revenue and manage large accounts with direct access requirements.
EDUCATION:
CISSP; 75526
MBA Candidate; Virginia Commonwealth University; Richmond, Virginia
BA, Speech Communication; Marketing Management Concentration;
West Chester University; West Chester, Pennsylvania
Certificate of Merit; Fork Union Miltar Academy; Fork Union, Virginia
David L. Gibson
1900 Wesleyan Drive, Apt. 207
Macon, GA 31210
Phone: [phone]
Email: dgibson72W)yahoo.com
EXPERIENCE
EnTelegent Solutions, Inc., Charlotte, NC
Vice President of Operations
~ Responsible for all operations of starp Managed Solutions Provider.
August 2008 - Present
QComm - nGenX Corporation, Evansvile, IN September 2007 - August 2008
Director of Operations
~ Responsible for managing all Support Desk, Operations, Biling and Activation Activity. Was directly
responsible for support of over 1100 end users and over 400 Applications that were hosted on our
network. Primar accomplishment was to put together the new version of the Offce Anywhere
product with supporting documentation and training. In addition to support customer requirements for
Data Center and Hosting Operations, I brought the company into SAS70 compliance and certfication.
Access Integrated Networks, Macon, GA March 2005 - September 2007
Director of Network Planing and Engineering
Interi NOC Manager
~ Was hired as 3rd employee with Facilties Network Operations and Management experience. Was
responsible for the purchase, engineering, installation, project management and operation of 90
Collocations and 55 rate centers in 7 different LA TAs. Discovered and recovered $1 milion dollar
biling issue in first 6 months of employment. Was also responsible for several hundreds of thousand
dollars in cost recovery and revenue activity. Responsible for cross team management in the areas of
biling, IT, Regulatory, Engineering and Operations. Responsible for general support system design
and requirements documentation for implementation.
In addition was responsible for all NOC operations until the position was filled as well as intra
deparent management swapping positions with the Director of Product Management and Training at
different periods of time.
QComm - Cinergy Communications, Evansvile, IN February 2003 - March 2005
Director of Network Planing and Engineering
Cost Analyst
~ Responsible for all Bil Audit, Revenue Assurance, Performance Measurement, Regulatory and
Network Optimization opportnities. In addition to building the Bil Audit / Revenue Assurance
areas main responsibilties include network planing and Local facilties planing and deployment.
In the past year we have been responsible for over $3,000,000 of savings in relation to won disputes,
negotiation of carier contracts, and Network Optimizations. Projects that I had staed or issues that I
uncovered are stil bringing in several hundred thousands of dollar to Cinergy even afer I have been
gone. Also responsible for business development and senior advisor on several projects such as a
Wholesale Division rollout, Nationwide local network using SIP to SIP with other cariers, MPLS
customer access, and a strategy for a play in rual markets.
David L. Gibson
EXPERIENCE, CONTINUED
OneStar Long Distance, Evansvile, IN 1995 - February 2003
Vice President of Network Operations
~ Responsible for all operations, engineering, cost validation and design of nationwide data and voice
network. Responsible for 70% of entire company's cost budget relating to Cost of Transmission,
Operations and Network CAPEX expenses. I played key roles in the assimilation of 1 0 acquisitions
and their networks into one, deployed 4 new switch sites from ground to operation and was in the
process of deploying a Cisco IP transport network to replace the A TM core that my team implemented
a few years previous. In addition to the Cisco transport and routing, we are deploying soft switch
technology to handle varous application and featues. On the network or though varous
arangements the network supported, LD, Internet (Dial, DSL, T1), calling card, local and 8xx traffc
in both retail and wholesale chanels. Was also responsible for the creation and support of
Nationwide wholesale program. In early 2002 I co-wrote a business plan and model using utilties for
last mile bypass. The model also called for wireless and free space optics for additional solutions to be
incorporated into the local fiber network. CAPEX and human resources limitations did not allow for
any implementation. In addition to the physical network, I was responsible for research,
recommendation, creation and implementation of circuit database systems, CABS biling systems, and
network management systems.
Network Manager
~ As the Network Manager I was responsible for all network engineering and operations. I was also
responsible for all IT support and operations. In addition to the network and IT responsibilties I
assisted in many biling and provisioning related activities and projects.
Network Cost Analyst
~ Responsible for over $30,000,000 in accumulated savings through various audits, carier negotiations
and processes implemented. During my time at this position I was responsible for the creation of
most cost models for the products used in the company.
Data Entr
~ Responsible for entering customer data into the network. Within the first 6 months of this position I
had written various programs to automate the tak, and create the need for me to move to another
position
S & S Medical, Henderson, KY 1994 - 1995
Controller, Treasurer, Director IT
~ Responsible for all accounting (Al, AI payroll, taxes, asset management, GIL) and IT functions.
Implemented a wide area network to connect the various sites together, and implemented new phone
and inventory database systems.
Consultant, Kentucky & Indiana 1992 - 1996
~ Converted the accounting books of varous small companies from manual systems to computer based
systems. Pedormed everying from a first audit to implementation to traiing.
Wildwood Golf Course, Dixon, KY 1992 - 1994
~ Pedormed various tasks at Wildwood Golf Course. Mostly physical labor building and designing the
golf course. Also helped out in the offce as needed.
David L. Gibson
EDUCATION
Oakland City College
University of Southern Indiana
Siemens Stromberg Carlson DCO
Siemens Stromberg Carlson FFP
NortelDMS
NACT calling card platform
Excel calling card platform
IBM routers
Citrix
SoftGrid
Microsoft Terminal Server and Server 2003
Tekelec/Santera Class 4/5 Softswitch
OccamBLC
Metaswitch Class 4/5 Softswitch
Intergal Access PPN
Various PBXs (IP and Traditional)
Metaswitch UC9000 Voice Mail platform
AS400 operations and various LANIW AN connectivity packages
Cisco routers and switches
Marconi/ORE ATM switches (TNII00, 210, ASX4000)
Various IP, ATM, MPLS, TDM forus
CFCA (Telecom Fraud prevention association)
Dialogic
UN, SQL, Visual Basic, RPG, and Procom scripting experience
Randall R. Madge
10600 Countr Squire Ct.
Mathews, NC 28105
Phone: [phone]
randytfsquareclover.com
EXECUTIV PROFILE:
Highly accomplished sales executive with a consistent history of dramatically exceeding revenue, volume, and
market share objectives while streamlining business processes. Proven abilty to expand key high-profile client
accounts and drive strategies to penetrate and broaden into uncharered markets. Expertise in identifying,
cultivating, and retaining top talent to develop high-pedormance sales teams and execute inovative
initiatives. Excellent reputation for consultative approach in developing strategies that significantly advance
organizational objectives while optimizing profitabilty, and maximizing corporate pedormance. Visionar
thiner with global perspective and entrepreneural drive.
CORE COMPETENCIES:
Sales and Marketing Management Strategy and Growth
Consultative Solutions Selling Team Leadership Business Development
Client Relationship Management Pricing Strategies Competitive Market Intellgence
Revitalizing Sales Organizations Executive Reporting Tactical Planing
Contract/roposal Negotiations Planing & Forecasting New Product Launch
REPRESENTATIV ACHIEVEMENTS:
Developed, managed and implemented new division (CLEC) for CT Communications. Guided the division
from sta-up to $44,000,000 in anual revenue over a 7 year period. The division consisted of 11 0 employees
from sales, operations, customer service and repair/technical support. Recognized by the National Cable &
Telecommunications Association (NCTA) for its outstading performance.
Lead ICG into the local dial-tone market afer the Telecom Act of 1996. Responsible for growing the North
Carolina market to the 2nd largest market, behind corporate (Denver, CO). Nort Carolina market represented
$50,000,000 in anual revenue.
Previous client base represented numerous Fortne 500 companies, such as, Ban of America, First Union,
EDS, IBM, Coke-Cola, AT&T, MCI, Sprint and WorldCom.
Multi-year sales award winner: Number One National Performer for ICG in 1994 & 1995, Pinacle Club for
ICG in 1994, 1995, 1996, 1997, & 1998; Metromedia Presidents Club 1991.
Randall R. Madge
PROFESSIONAL EXPERIENCE:
Square Clover, Inc., Concord, NC
President
2008 - Present
The company consists of two divisions: distribution and installation. The distribution division primarily relies
on its e-commerce site for revenue generation. The installation division provides network engineerig and
installation services of strctured cable. Revenue is generated through a lead referral program.
First year anual sales projection is approximately $900,000.
Achieved profitabilty in the 3rd month and wil return initial investment by year- end 2008.
CT Communications, Inc., Concord, NC
Vice President - Business Sales (2000 - 2007)
1999-2007
Responsible for all business sales companywide. Additional responsibilties include all sales and operations of
new constrction for business and residential serving areas thoughout North Carolina (averaged 154 active
projects). All responsibilties represent approximately $80,000,000 in anual revenue.
Developed, managed and implemented business strategies, operating plans, financial goals, compensation and
anual budgets for the CLEC and Greenfield Division.
Launched CLEC Division from sta up to over $44,000,000 in anual revenue.
Developed success base compensation plan (decelerators/accelerators), which became stadard for all divisions
company wide.
Director of Sales - CLEC (1999 - 2000)
Developed, managed and implemented the star-up for CTC's CLEC Division.
Promoted to Vice President of CLEC Division afer first six months of employment.
ICG Communications, Charlotte, NC 1993 - 1999
Director of Sales - Southeast Region (1999)
Responsible for all commercial sales, forecast, budget and strategic planing in a four state region.
The region represented approximately $75,000,000 in anual revenue (150+ employees).
Regional Sales Manager (1996 - 1998)
Established ICG in the tier I, II cities of North Carolina as a dominant local dial tone provider.
Increased sales to become the 2nd largest market behind corporate region for ICG.
The North Carolina market represented approximately $50,000,000 in anual revenue (90 employees).
National Account Executive (1993 - 1996)
Responsible for selling the engineering and implementation offiber optic networks to forte 500 companies,
such as, Ban of America, First Union, EDS, ffM, Coke-Cola, AT&T, MCI, Sprint, and WorldCom.
Randall R. Madge
PROFESSIONAL EXPERIENCE, (CONTINUED:
Metromedia Communications, Charlotte, NC
General Manager (Wireless Division) (1992 -1993)
1989-1993
Managed 9 branch locations throughout the Southeast. Created strategic business plans, budgets, and forecast
for the region. Region represented 60 employees and approximately $25,000,000 in anual revenue.
Senior Account Executive (1989 -1992)
Responsible for selling telecommunication products to commercial accounts, such as, Piedmont Natural Gas,
Haris Teeter, and PCA.
7-ELEVEN Convenience Store, Wildwood, NJ 1987 -1989
Owner / Operator
Owned and operated two 7-Eleven convenience stores located in the southern par of New Jersey. Combined
anual revenue equaled $5,000,000.
Xerox Corporation, New York City, NY
Account Executive
1986-1987
Received Xerox Sales Training (SPIN). Responsible for selling offce equipment to commercial accounts.
Territory was World Trade Center One & Two.
First year in sales sold 815 copiers to Chemical Ban throughout NYC.
EDUCATION:
Elon University, Elon, Nort Carolina
BA Degree in Computer Science