20100104_2799.pdf

DECISION MEMORANDUM
TO:COMMISSIONER KEMPTON
COMMISSIONER SMITH
COMMISSIONER REDFORD
COMMISSION SECRETARY
LEGAL
WORKING FILE
FROM:CAROLEE HALL
DATE:DECEMBER 28, 2009
RE:CENTURYTEL OF IDAHO, INc. ("CENTURYLINK") TARIFF ADVICE
09-02 REQUESTING AUTHORITY TO INTRODUCE NEW CUSTOM
CALLING SERVICES CALLED: OUTBOUND CALL BLOCK
FEA TURE; THE ADDITION OF PURE BROADBAND BUNDLED
PACKAGES. CENTURYTEL IS ALSO ADDING ITS NEW CUSTOMER
REFERRAL PROGRAM FOR RESIDENCE CUSTOMERS. AN
EFFECTIVE DATE OF JANUARY 22, 2010 IS REQUESTED.
BACKGROUND AND DISCUSSION
On December 23 2009, CenturyTel of Idaho , Inc. ("Century Link") filed Tariff Advice
09-02 requesting Commission approval to introduce a new Custom Calling service called:
Outbound Call Block and a new calling package called, Pure Broadband bundle. The Company
is also introducing its new Customer Referral Program for residence customers.
Outbound Call Block allows the blocking of all outbound dialing with the exception of
abbreviated dialing for 911 (Emergency Reporting Services) and 711 (Service for
Telecommunications Relay Services). This service is subject to the availability of facilities and
is only available to flat rate business and residence One-Party Local Exchange Service
customers.
Pure Broadband Bundle includes a flat rate Residence or Business One-Party Local
Exchange Service and provides customers with High Speed Internet (1.5 Mbps or greater) where
technically feasible, subject to availability of facilities.
The final offering included in its Tariff Advice is Residence Customer Referral Program.
This service allows an existing residence customer an opportunity to receive a one-time $50 bill
credit when they submit a referral via the Company s internet website that results in the
DECISION MEMORANDUM DECEMBER 28, 2009
establishment of a new customer account for residential local exchange service. Each customer
is limited to a maximum of $600 in referral credits per calendar year.
ST AFF RECOMMENDATION AND COMMISSION DECISION
Staff has reviewed the Company s proposed service offerings and believes that it
enhances consumer s options for their telecommunications needs.
Staff recommends approval of the Company s Tariff Advice 09-02 with an effective date
of January 22 , 2010. Does the Commission agree?
u/chali/decision memo/CenturyTel ofldaho (CenturyLink) Outbound Call Block, Custom Calling services, customer referral program..
DECISION MEMORANDUM DECEMBER 28, 2009