ECI Communications Inc.pdf

ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page I
Issued: January 18, 2002
Effective: January 28, 2002
PRICE LIST APPLICABLE TO
INTEREXCHANGE SERVICES
WITHIN THE STATE OF IDAHO
PROVIDED BY
ECI COMMUNICATIONS, INC.
d/b/a ITS Network Services, Inc.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 zaoz
Boise. Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 2
Issued: January 18, 2002
Effective: January 28, 2002
CHECK PAGE
All of the pages of this Price List are effective as of the date shown at the top of the page.
Original and revised pages as named below comprise all changes from the original Price List.
PAGE REVISION
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 200Z
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 3
Issued: January 18 2002
Effective: January 28 2002
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 4
Issued: January 18, 2002
Effective: January 28 , 2002
CHECK PAGE (continued)
PAGE REVISION
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Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 5
Issued: January 18 , 2002
Effective: January 28 , 2002
TABLE OF CONTENTS
Page No.
TitlePage
.....................................................
Check Page
...................................................
Table of Contents....................................... .........
Concurring, Connecting, or Other Participating Carriers
. . . . . . . . . . . . . . . . . . . . ..
Symbols ...................................................... 6
Price List Format ................................................
Section 1 - Technical Terms and Abbreviations
. . . . . . . . . . . . . . . . . . . . . . . . . ..
Section2-RulesandRegulations....................................
Section3-DescriptionofServices ...................................
Section4-RatesandCharges ......................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 6
Issued: January 18, 2002
Effective: January 28, 2002
CONCURRING, CONNECTING OR
OTHER PARTICIPATING CARRIERS
None
SYMBOLS
The following are the only symbols used for the purposes indicated below:
Delete Or Discontinue
Change Resulting In An Increase To A Customer s Bill
Moved To Or From Another Price List Location
New
Change Resulting In A Reduction To A Customer s Bill
Change In Text Or Regulation But No Change In Rate Or Charge
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise. Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 7
Issued: January 18 , 2002
Effective: January 28 , 2002
PRICE LIST FORMAT
Page Numbering - Page numbers appear in the upper right comer of the page. Pages are
numbered sequentially. However, new pages are occasionally added to the Price List.
When a new page is added between pages already in effect, a decimal is added. For
example, a new page added between pages 14 and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right comer of each
page. These numbers are used to determine the most current page version on file with the
Commission. For example, the 4th revised page 14 cancels the 3rd revised page 14.
Paragraph Numbering Sequence - There are six levels of paragraph coding. Each level of
coding is subservient to its next higher level:
1.1
1.1 (A)
1.1 (A). 1
1.1 (A). La
1 (A).a.i
Check Pages - When a Price List filing is made with the Commission, an updated check
page accompanies the Price List filing. The check page lists the pages contained in the
Price List with a cross-reference to the current revision number. When new pages are
added, the check page is changed to reflect the revision.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise. Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 8
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Authorized User: A person, firm or corporation, who is authorized by the Customer/Subscriber
to utilize the services of the Customer/Subscriber.
Business Customer: A Business Customer is a Customer who subscribes to the Company
service(s) in the name of business, trade, or profession and/or primarily uses the service for
business purposes.
Company: Company refers to ECI Communications, Inc. d/b/a ITS Network Services, Inc.
Commission: Commission refers to the Idaho Public Utilities Commission or any succeeding
agency.
Customer: The Customer is a person or legal entity which uses or subscribes to the Company
services and thereby assumes responsibility for the payment of charges and compliance with the
Company s Price List regulations.
DUC: DUC stands for any Designated Underlying Carrier used by the Company.
End User: End User is the person or legal entity which uses the service provided by the
Company.
Initial and Additional Period: The Initial Period denotes the interval of time allowed at the rate
specified for a connection between given service points. The Additional Period denotes the
interval of time used for measuring and charging time in excess of the Initial Period.
LEC: LEC stands for Local Exchange Carrier.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Idaho P.u.e. No.
Original Page 9
MRC: Monthly Recurring Charge
State: "State" refers to the State of Idaho.
Subscriber: The Subscriber is a person or legal entity which subscribes to or dials the
Company s services and thereby assumes responsibility for the payment of charges and
compliance with the Company s Price List regulations.
Switched Access: A method of reaching the Company through the local switched network
whereby the End User uses standard business or residential local lines.
Underlying Carrier: "Underlying Carrier" refers to any interexchange carrier that provides long
distance services resold by the Company pursuant to this Price List.
: u.S.F. stands for Universal Service Fund.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
Idaho P.u.e. No.
Original Page 10
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Undertaking of the Company
1.3
1.4
This tariff contains the regulations and rates applicable to intrastate resale
telecommunications services provided by Company for telecommunications
between points within the State. The Company s services are furnished subject to
the availability of facilities and subject to the terms and conditions of this tariff.
Company s services are not part of a joint undertaking with any other entity
providing telecommunications channels, facilities or services, but do involve the
resale of the Message Toll Services (MTS), switch network services, private lines
and Wide Area Telecommunications Services (WATS) of underlying common
carrIers.
The rates and regulations contained in this tariff apply only to the servIces
furnished by Company and do not apply, unless otherwise specified, to the lines
facilities, or services provided by a local exchange telephone company or other
common carrier for use in accessing the services of Company.
The Subscriber is entitled to limit the use of Company s services by Users at the
Subscriber s facilities, and may use other common carriers in addition to or in lieu
of Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, idcll10
Idaho P.u.C. No.
Original Page 11
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
71 08 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Limitations On Service
Service is offered by the Company subject to the availability of necessary
facilities, equipment and/or billing arrangements with the DUC and/or LEC.
Necessary facilities and equipment may include but is not limited to facilities or
equipment to be provided by Company, connecting carriers, underlying carriers
owners and operators of transmission capacity leased to Company or the LEC.
The Company reserves the right to discontinue service without liability, or to limit
the use of service when necessitated by conditions beyond the Company s control
or when the Customer is using service in violation of the law or in violation of the
provisions of this Price List.
The Company may undertake to use reasonable efforts to make available services
to a customer on or before a particular date, subject to the provisions of and
compliance by the Customer with the regulations contained in this tariff. The
Company does not guarantee availability by any such date and shall not be liable
for any delays in commencing services to any Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
Idaho P.u.C. No.
Original Page 12
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
Pursuant to Rule 303 of the Telephone Customer Relation Rules of the
Commission, the Company may, without notice, terminate Service without liability
include, but are not limited to:
2.2.4
(A)Dangerous Conditions - A condition immediately dangerous or hazardous
to life, physical safety, or property exists, or it is necessary to prevent a
violation of federal, state or local safety or health codes.
(B)Ordered To Terminate Service - The Company is ordered to terminate
Service by any court, the Commission, or any other duly authorized public
authority.
(C)Services Obtained Illegally - The Service(s) were obtained, diverted or used
without the authorization or knowledge of the Company.
(D)Customer Unable to be Contacted - The Company has tried diligently to
meet the notice requirement of Rule 304 of the Telephone Customer
Relation Rules of the Commission, but has been unsuccessful in its attempt
to contact the Customer affected.
(E)Misrepresentation of Identity - The Customer has misrepresented the
Customer s identity for purposes of obtaining Service and has no or an
inadequate security deposit on file the Company and has an outstanding bill
exceeding one hundred ($100).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 13
Issued: January 18, 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Limitations On Service (continued)
2.4 Conditions under which the Company may, with notice, terminate service without
liability include, but are not limited to:
Customer s use of the service constitutes a violation of either the provisions
of this Price List, or of any laws, or government rules, regulations, or
policies; or
Non-payment of any sum owed the Company.
Initial and continuing service is offered subject to the availability of necessary
facilities, billing services, and/or equipment, including those to be provided by the
DUC(s), the Company, the CAP(s), or the LEC.
Service is furnished subject to the condition that there will be no abuse or
fraudulent use of the service. Abuse or fraudulent use of service includes, but is
not limited to:
(A)Use of service of the Company for a message or messages, anonymous or
otherwise, if in a manner reasonably to be expected to frighten, abuse
torment, or harass another; or
(B)Use of service in such a manner as to interfere unreasonably with the use
of service by one or more other Customers; or
(C)Any calls placed by means of illegal equipment, service, or device.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, ltii:iW
Idaho P.C. No.
Original Page 14
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
2.2 Limitations On Service (continued)
The Company s failure to give notice of default, to enforce or insist upon
compliance with any of the terms or conditions herein, to grant a waiver of any
term or conditions herein, or to grant the Customer an extension of time for
performance, will not constitute the permanent waiver of any such term or
condition herein. Each of the provisions will remain, at all time, in full force and
in effect until modified in writing, signed by the Company and Customer.
To control fraud, service may be discontinued by the Company without incurring
liability by blocking all traffic or by blocking traffic to or from certain NP A-
NXXs, cities, or individual telephone stations for any service offered under this
Price List. Service will be restored at Company s option as soon as it can be
provided without undue risk and only after accounts have been brought current.
The Company reserves the right to change DUCs at any time.
10 The Company reserves the right, without incurring liability, to terminate or refuse
to provide service to or from any location where the necessary facilities, billing
arrangements, and/or equipment are not available.
2.2.11 The Customer obtains no property right or interest in any specific type of facility,
service, connection, equipment, number process or code. All right, title and
interests to such items remain, at all times, solely with the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 200Z
Boise, Idaho
. -.
Idaho P.e. No.
Original Page 15
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Limitations of Services (continued)
The Company will accept a Customer s or Applicant's request for a particular toll
free telephone number. The Company will accommodate such requests to the
extent possible. No guarantee of the assignment of the toll free number will be
made prior to the initiation of Service to the Customer. Assignment of the toll
free telephone number to the Customer does not provide the Customer with any
ownership interest or proprietary right in that number. However, the Customer
does have a controlling interest in its active toll free number. If the Company
learns that an Applicant is attempting to sell, barter, trade, or otherwise transfer
an toll free number to another person, the Company may refuse to establish
Service. If a Customer s toll free telephone number is not used by callers other
than for test calls to reach the Customer or Customer s designee within ninety (90)
days of activation ofthe toll free number, the Company, may upon written notice
discontinue Service.
2.2.14 The availability of toll-free numbers from the Company is limited by the
Company s ability to obtain toll-free numbers from the DUC and/or the 800 SMS
Database.
2.2.If a Customer accumulates past-due charges, the Company reserves the right not
to honor the Customer s request for a change in inbound service to another carrier
(e.
g. "
porting" of the toll-free number), including a request for a Responsible
Organization (Resp. Org.) change, until such time as all charges are paid in full
and all disputes, if any, resolved.
16 The Company reserves the right to refuse to process calls when the Authorization
Code or PIN cannot be validated.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
Idaho P.u.e. No.
Original Page 16
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability
The Company s liability will be limited to that expressly assumed in Paragraphs 2.
through 2.9 of this Price List and that arises in connection with the provision of service
to Customer.
The Company will not be liable for:
(A)Any act or omission of any other company or companies furnishing a
portion of the service or furnishing facilities or equipment associated with
such service.
(B)Damages caused by the fault or negligence or misconduct of the Customer.
(C)Any failure to provide or maintain service under this Price List due to
circumstances beyond the Company s reasonable control.
(D)Any direct, indirect, consequential, special, actual, or punitive damages, or
for any lost profits of any kind or nature whatsoever arising out of any
furnishing of, or interruption in, service provided hereunder, absent a
determination of willful misconduct by the Company through judicial or
administrative proceedings.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
. -..-.-
Idaho P.u.C. No.
Original Page 17
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
( continued)
(E)Any special or consequential damages or any lost profits of any kind or
nature arising out of the furnishing of or interruption in service contained
in this Price List.
(F)The use or abuse of any service described herein by any party including, but
not limited to, the Customer s employees or members of the public. "Use
or abuse" includes, but is not limited to, any calls placed by means of PBX-
reorigination or any other legal or illegal equipment, service, or device. In
the case of toll free service, this also applies to third parties who dial the
Customer s toll free number by mistake.
(G)Any action, such as blocking or refusal to accept certain calls, that Company
deems necessary in order to prevent fraudulent or unlawful use of its
service. Compensation for any injury the Customer may suffer due to the
fault of parties other than the Company must be sought from such other
parties. The liability provided for above, will, in each case, be in addition
to any amounts that may otherwise be due the Customer under this Price
List as a credit allowance for the interruption of service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 20DZ
Boise, Idaho
Idaho P.e. No.
Original Page 18
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
71 08 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
3.2
2.3.
3.4
2.3.
Interruptions, delays, errors, or defects caused by or contributed to, directly or
indirectly, by act or omission of Customer or its customers, affiliates, agents
contractors, representatives, invitees, licensees, successors, or assignees or which
arise from or are caused by the use of facilities or equipment of Customer or
related parties, will not result in the imposition of any liability whatsoever upon
the Company. In addition, all of the service may be provided over facilities of
third parties, and the Company will not be liable to Customer or any other person
firm, or entity in any respect whatsoever arising out of defects caused by such
third parties.
With respect to servIce provided hereunder, the Company hereby expressly
disclaims, without limitation, all warranties not stated in this Price List, whether
express, implied "or statutory, and in particular disclaims all implied warranties of
merchantability and of fitness for a particular purpose.
The Company may rely on CAPS, LECs, DUCs, or other third parties to provide
all or any portion of the Company s service.
No contractors, agents or employees of connecting, concurring or other
participating carriers or companies will be deemed to be contractors, agents or
employees of the Company without the Company s written authorization.
Under no circumstances whatsoever will the Company or its officers, agents, or
employees be liable for indirect, incidental, special or consequential damages.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
Idaho P.u.C. No.
Original Page 19
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
2.3 Limitation of Liability (continued)
The Company will not be liable for any failure of performance hereunder due to
causes beyond its control including, but not limited to:
(A)Unavoidable interruption in the working of transmission facilities; or
(B)Natural disasters such as storms, fire, flood, or other catastrophes; or
(C)Any law, order, regulation, direction, action or request of the United States
Government, or any other governmental entity having jurisdiction over the
Company or of any department, agency, commission, bureau, corporation
or other instrumentality of anyone or more of such governmental entity, or
of any civil or military authority; or
(D)National emergencies, insurrections, riots, rebellions, wars, strikes, lockouts
work stoppages, or other labor difficulties; or
(E)Notwithstanding anything in this Price List to the contrary, the unlawful acts
of individuals, including acts of the Company s agents and employees if
committed beyond the scope of their employment.
In the event the Company or the DUC learn of possible fraudulent use of any
Company services, the Company will make an effort to contact the Customer, but
service may be terminated or blocked without notice and without liability to the
Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 ZOOZ
Boise, Idahl)
--~...
Idaho P.u.e. No.
Original Page 20
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
71 08 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 2002
Effective: January 28 2002
SECTION 2 - RULES AND REGULATIONS
Limitation of Liability (continued)
The Company will use its best efforts to provide competent services consistent
with industry standards. The Company will have no liability to the Customer for
any loss of revenue or any other direct, special, incidental, consequential, or other
damages the Customer may sustain resulting from the failure or inability of the
Company to provide service to its Customers, Cardholders, Subscribers, or End
Users; negligent or defective services to Customers, Cardholders, Subscribers, or
End Users; equipment, computer, network, or electrical malfunctions or any kind
breakdowns, or outages; or any other cause, whether or not within the control of
the Company.
The above language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court
law. Acceptance for filing by the Commission recognizes that it is a court'
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise. Idaho
Idaho P.u.e. No.
Original Page 21
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
2.4 Use of Service
2.4.
2.4.
2.4.4
The service offered herein may be used for any lawful purpose, including
residential, business, governmental, or other use. There are no restrictions on
sharing of service. However, the Customer remains liable for all obligations under
this Price List notwithstanding such sharing and regardless of the Company
knowledge of same. The Company will have no liability to any person or entity
other than the Customer and only as set forth herein. The Customer will not use
nor permit others to use the service in a manner that could interfere with service
provided to others or that could harm the facilities of the Company or others.
Service furnished by the Company will not be used for any unlawful or fraudulent
purposes such as use of electronic devices, invalid numbers, and false credit
devices to avoid payment for service contained in this Price List either in whole
or in part. Service furnished by the Company will not be used to make calls
which might reasonably be expected to frighten, abuse, torment, or harass another.
Nor will service be used for any purpose for which any payment or other
compensation is received by the Customer except when the Customer is
communications common carrier, a resale common carrier, or an enhanced or
electronic service provider who has subscribed to the Company service.
However, this provision does not preclude an agreement between the Customer
authorized user, or joint user to share the cost of the service as long as this
arrangement generates no profit for anyone participating in a joint use or
authorized use arrangement.
The Company does not transmit messages pursuant to this tariff, but its services
may be used for that purpose.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
Idaho P.u.C. No.
Original Page 22
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 2002
Effective: January 28 2002
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer
The Customer will indemnify, defend, and hold the Company harmless from and
against:
(A)Any claim asserted against the Company (and all attorney fees and expenses
incurred by the Company with respect thereto) arising out of or relating to
the failure of the Company to provide service to Customers, Cardholders
or End Users.
(B)Any and all liabilities, costs, damages, and expenses (including attorney
fees), resulting (1) from Customer (or its employees s agent's or
independent contractor s) actions hereunder, including, but not limited to
breach of any provision in this Price List, misrepresentation of Company
services or prices, or unauthorized or illegal acts of the Customer, its
employees, agents, or independent contractor.
(C)Claims for libel, slander, infringement of patent or copyright, or
unauthorized use of any trademark, trade name, or service mark arising out
of Customer s material, data, information, or other content transmitted via
servIce.
(D)Violation by Customer of any other literary, intellectual, artistic, dramatic
or musical right.
(E)Violations by Customer of the right to privacy.
Idaho Public Utilities Commission
Of/ice of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise. Idaho
. u
Idaho P.u.C. No.
Original Page 23
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Obligations of the Customer (continued)
(continued)
(F)Any other claims whatsoever relating to or arising from message content or
the transmission thereof.
(G)All other claims arising out of any act or omission of the Customer in
connection with service provided by the Company.
(H)Any loss, claim, demand, suit, or other action, or any liability whatsoever
whether suffered, made, instituted or asserted by the Customer or by any
other party or persons, for any personal injury to, or death of, any person
or persons, and for any loss, damage or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused
directly or indirectly by the provision of service, where such loss, claim
demand, suit, action, or liability is not the direct result of the Company
negligence or willful misconduct.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 24
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
2.5 Obligations of the Customer (continued)
If a Customer directly or indirectly authorizes third parties to use the service, the
Customer will indemnify and hold the Company harmless against any and all
claims, demands, suits, actions, losses, damages, assessments or payments which
may be asserted or demanded by said parties.
The Subscriber is responsible for the payment of charges for all calls originated
at the Subscriber s telephone numbers, PIN, Authorization Code or card numbers
which are not collect, third party, calling card, or credit card calls.
Application For Service
To obtain Service, the Company requires the Customer to provide the Company with
whatever authorization the Company deems appropriate and that complies with the rules
of the Commission. Upon the Company s acceptance of this authorization, all applicable
provisions in the Company s Price List, as amended from time-to-time, become the
agreement for Service between the Company and the Customer. Acceptance or use of
Service offered by the Company shall be deemed an application for such Service and an
agreement by the Customer to subscribe to, use, and pay for such Service in accordance
with this Price List. The Applicant may be required to establish credit satisfactory to the
Company as provided in Paragraph 2.
Idaho P~blic Utilities Commission
ACC
fice of the SecretaryTED FOR FILING
JAN 282002
Boise Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 25
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Establishment of Credit
Applicant
For all services, the Company reserves the right to require all Applicants to
establish credit worthiness to the reasonable satisfaction of the Company. Upon
receipt of the signed application, the Applicant will be deemed to have authorized
the Company to obtain such routine credit information and verification as the
Company requires. In the case of a business Customer, the Company may, at its
discretion, require personal guarantees from the Customer s owners or officers of
all Customer s liabilities and obligations to the Company. In the case of refusal
to establish Service, the Company shall notify the Applicant in writing of the
reason for such refusal.
Customer
If the conditions of services or the basis on which credit was originally established
have materially changed, an existing Customer may be required to establish
additional credit. The Company reserves the right to examine the credit record
and check the references of any Customer at any time.
Customer Deposits
The Company does not collect deposits for services in this Price List.
"'aho P~blic Utilities Commission
OffIce of the Secretary
CCEPTED FOR FILING
JAN 282002
Boise, Idaho
. - -'-. .
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 26
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
Payment For Services
General
The billing period is one month. Invoices are sent to the Customer s current
billing address no later than forty-five (45) days following the close of billing.
Charges may be assessed for unbilled traffic up to two years in arrears.
Methods Of Payment
(A)Mailed bills are sent to the current billing address no later than forty-five
(45) days following the close of billing. Call detail may be included with
the bill at the Customer s option. The due date is disclosed on the bill.
Payment in full is due within Fifteen (15) days of the invoice date on the
bill. Charges are payable only in United States currency. Payment may be
made by cash, check, money order, cashier s check, electronic wire transfer
or by automatic withdrawal from Customer s checking or savings account.
Customer may also pay via Credit Card. Checks should be made payable
as named on the bill and should be sent to the address as listed on the bill.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FI LING
JAN 28 2002
Boise, Idaho
Idaho P.u.e. No.
Original Page 27
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
71 08 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Payment For Services (continued)
Method Of Payment (continued)
(B)Customers who choose the E-Billing option will have their bills available
no later than thirty (30) days following the close of billing. Call detail is
included with the bill.
(C)With Credit Card billing, the charges for services provided by the Company
are billed on the Customer s designated and approved Credit Card bill.
Charges are billed monthly in accordance with the terms and conditions
between the Customer and the Customer s designated Credit Card company.
If the charge is rejected by the Customer s credit card company, the
Customer is called and another card, or correction in expiration date, etc. is
requested, or information for another credit card. If not, a payment by
check is requested. Late charges are applied (if applicable). If paid by E-
Bill - Customer sees immediately that the card did not clear and can make
his own corrections an/or use a different card.
(D)If the Customer utilizes electronic fund transfer, Customer arranges for the
charges for services provided by the Company to be transferred from the
Customer s designated checking or saving account into the Company s bank
account designated by the Company for this purpose.
Idaho P~blic Utilities Commission
OffIce of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise. Idaho
. ~... .,.
., '0 '
, -- ,
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Idaho P.u.C. No.
Original Page 28
Payment For Services (continued)
Past Due Payments
In the event the Company incurs fees or expenses, including attorney s fees, in
collecting, or attempting to collect, any charges owed the Company, the Customer
will be liable to the Company for the payment of all such fees and expenses
reasonably incurred.
9.4 Billing Disputes
Billing disputes are handled by the Company s customer service organization. See
Section 2.10. of this Price List. If the Customer is not satisfied with the
Company s resolution of a billing inquiry or a billing dispute, the Customer may
make application to the Commission for review and disposition of the matter.
Right to Backbill for Improper Use of Company s Services
Any person or entity which uses, appropriates or secures the use of Services from
the Company, whether directly or indirectly, in any unlawful manner or through
the providing of any misleading or false information to Company and which use
appropriation, or securing of Services is inconsistent with the stated uses, intents
and purposes of this Price List or any restriction, conditions, and limitations stated
herein, shall be liable for an amount equal to the accrued and unpaid charges that
would have been applicable to the use of Company s Services actually made by
Customer. In addition, Company shall be entitled to recover an amount equal to
a late payment fee of 1.5% per month for the period(s) for which such charges
would have been payable.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 29
Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
10 Customer Service
10.General
Customer service may be contacted in writing at the address shown on the bill.
Customers may contact customer service by dialing a toll-free number listed on
the bill, [phone]. Customer service representatives are available 8:00 AM
to 5:00 PM Pacific time Monday through Friday. After hours, the Customer may
reach a Company representative for service problems.
10.Billing Inquiries
Billing inquiries must be submitted to the Company in writing. If the Customer
is not satisfied with the Company s resolution of a billing inquiry, the Customer
may request the Commission to investigate the charges. The Commission may be
contacted at 472 W. Washington, Boise, IL 83720-0074, 1-800-432-0369. The
Company will not terminate Service or collect interest on an amount that is in
dispute.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 30
Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
11 Cancellation By Company
The Company may terminate service to the Customer upon ten (10) days' written notice
to the Customer for any condition listed in Paragraph 2.2.4. If the Company delivers the
notice to the Customer s premises, it will be left in a conspicuous place. When notice is
mailed, the notice will be addressed to the Customer s last known address and mailed first
class or some type of express over night delivery. The selection of the method of
delivering the notice is made by the Company. Service will not be terminated by the
Company when a complaint is pending with the Commission or if the Customer and the
Company have entered into a payment plan agreement.
The discontinuance of service(s) by the Company pursuant to this section does not relieve
the Customer of any obligations to pay the Company for charges due and owing for
Service(s) furnished up to the time of discontinuance. The remedies set forth herein will
not be exclusive and the Company will at all times be entitled to all rights available to it
under either law or equity.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
Idaho P.u.e. No.
Original Page 31
12 Cancellation By Customer
12.General
Customers may cancel servIce by gIVIng a written or verbal notice to the
Company s authorized representative. The Company places an order with the
Underlying Carrier to cancel the Customer s service(s). The Underlying Carrier
blocks the service within five (5) to seven (7) days after the cancellation order is
received. The Customer is liable for all usage incurred until the service is
canceled.
12.Customers With Switched Access
Customers with Switched Access must contact their LEC to change their primary
interexchange carrier ("PIC") code to the IXC of their choice. The Customer
service is canceled when the LEC changes the Primary Interexchange Carrier
(PIC) code to a different IXC or when the Underlying Carrier cancels the service
offered by the Company.
12.Customers With Dedicated Access
The Customer s service is canceled when the DUC cancels the service offered by
the Company or when the Dedicated Access is moved to another DUC.
12.4 Customers With Term Plans
If the Customer cancels service obtained under a term plan prior to the expiration
of the term plan the cancellation penalty is equal to 75% of the average monthly
usage times the number of remaining months in the term plan.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 32
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
13 Timing of Calls
Timing of calls begins when the called party answers the call (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods including hardware answer supervision provided by the DUC and
software answer detection. Chargeable time ends when one of the parties disconnects from
the call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 33
Issued: January 18 2002
Effective: January 28 2002
SECTION 2 - RULES AND REGULATIONS
14 Initial and Additional Period
Calls are billed in various increments depending on the service subscribed to by the
Customer. For all services, fractions of an increment are rounded up to the next highest
increment. Initial period is 60 seconds and additional periods are 60 seconds unless stated
otherwise in Section 3 - Description Of Services of this tariff.
15 Rounding
15.All calls are billed in the billing increments as set forth in the description for each
service. Calls that terminate between increments will be rounded to the next
highest increment. For example, a call with a six second increment lasting
52 seconds will be rounded to 54 seconds(.9 min.
15.2 Once the call duration, in billing increments is computed, the appropriate per
minute charges, as listed in the rate schedules will be applied to the call. Calls
with charges that include a fraction of a cent will be rounded to the next highest
cent. For example, a Customer making a call with a computed charge of $1.434
will be charged $1.44.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 200Z
Boise, Idaho
Idaho P.u.e. No.
Original Page 34
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
16 Taxes and Assessments
16.
16.
16.3
In addition to the charges specifically pertaining to the Services, certain federal
state, and local surcharges, taxes, gross receipts, and fees will be applied to these
Services. These taxes, surcharges, and fees are calculated based upon the amount
billed to the End User for Service(s). All federal, state, and local taxes
surcharges, and fees (i., sales tax, gross receipts tax, municipal utilities tax, etc.
are listed on the Customer s invoices, and unless otherwise specified herein, are
not included in the rates listed in this Price List.
Unless otherwise specified herein, all stated charges in this Price List are
computed by the Company exclusive of any assessments, duties, fees, surcharges
taxes, or similar liabilities levied against the Company by governmental, quasi-
governmental, or other entities such as federal, state, or local government. Such
assessments, duties, fees, surcharges, taxes, or similar liabilities shall be paid by
the Customer in addition to the charges stated in this Price List. All such charges
shall be shown as a separate line item on the Customer s bill.
Pending the conclusion of any litigation challenging a jurisdiction s or body s right
to impose any assessments, duties, fees, surcharges, taxes, or similar liabilities, the
Company may elect to waive or impose and collect a charge covering such
assessments, duties, fees, surcharges, taxes, or similar liabilities, unless otherwise
constrained by court order or direction. All such charges will be shown as a
separate line item on the Customer s bill. If the Company has collected any
assessments, duties, fees, surcharges, taxes, or similar liabilities and any of the
challenged assessments, duties, fees, surcharges, taxes, or similar liabilities are
found to have been invalid and not enforceable, the Company will credit or refund
such sums to each affected Customer if (1) the Company has retained such funds
or (2) the Company has remitted such funds to the collecting jurisdiction or body
and the funds have been returned to the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
Idaho P.e. No.
Original Page 35
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno , CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
16 Taxes and Assessments (continued)
16.4
16.
In order to be granted exemption status, a Customer claiming exempt status must
provide the Company with copies of all relevant exemption certificates and
documents required by the Company. New Customers are required to provide the
requested documentation at the time Service is ordered. Failure to provide the
required documentation at the time Service is ordered will result in all
assessments, duties, fees, surcharges, taxes, or similar liabilities (as described in
Section 2.16.1 ofthis Price List) being levied by the Company on the Customer
Service. The Customer will be responsible for the payment of all such charges.
Failure to provide the required documentation at the time Service is ordered will
also result in all taxes as noted herein being levied by the Company on the
Customer s Service, and the Customer will be responsible for the payment of all
such charges. At the Company s option, the Company may accord the Customer
tax exempt status upon receipt of the required documentation after Service is
ordered. However, the Customer will be billed for all applicable taxes and
responsible for the payment of same until such time as the Company has ceased
billing the applicable taxes. The Customer will also be billed for all applicable
assessments, duties, fees, surcharges, or similar liabilities as described in Section
16.1 of this Price List. The Company is not liable for refunding the amount of
the taxes paid the Customer. The Customer is responsible for seeking refunds for
such taxes from the appropriate taxing authority. Failure to pay the appropriate
taxes prior to tax exempt status being accorded by the Company will result in
termination of Service.
16.Failure to pay the appropriate assessments, duties, fees, surcharges, taxes, or
similar liabilities prior to exempt status being accorded by the Company will result
in termination of Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 36
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
17 Interruption of Service
17.General
It is the obligation of the Customer to notify the Company of any interruption in
Service for which a credit allowance is desired. Before giving such notice, the
Customer will ascertain that the interruption is not being caused by any action or
omission by the Customer within his control, or is not in wiring or equipment, if
any, furnished by the Customer.
17.All Usage Sensitive Services
Credit allowances for the interruption of usage-sensitive Services will be limited
to the applicable initial period charge for the call interrupted, subject to the
limitation of liability provision set forth in Section 2.3 of this Price List.
17.Monthly Recurring Charges
No credit for monthly recurring charges will be issued for outages less than
twenty-four consecutive hours in duration. For Customers with Service subject
a monthly recurring charge, Service interruptions of greater than twenty-four (24)
consecutive hours duration will receive a credit equal to the number of hours of
Service interruption divided by 720 hours times the monthly recurring charge for
the Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 37
Issued: January 18, 2002
Effective: January 28 , 2002
SECTION 2 - RULES AND REGULATIONS
18 Restoration of Services
The use and restoration of services in emergencies will be in accordance with the priority
system specified in Part 64, Subpart D of the rules and regulations of the Federal
Communications Commission.
19 Promotional Offerings
The Company may, from time-to-time, engage in special promotional service offerings
designed to attract new Customers or to increase existing Customer s awareness of a
particular service offering. These promotional offerings may apply only to certain service
arrangements, and may be limited to certain dates, times, and/or locations. The Company
will provide the Commission a ten (10) day notice prior to offering a promotion.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
d' _
' .
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 38
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 2 - RULES AND REGULATIONS
20 Persons Designated As A Contact For The Commission Staff
20.Ongoing Operations of the Company
Jack Burk, Director of Operations
7108 Fresno Avenue, Suite 300, Fresno, CA 93720
[phone] [phone] Fax jburk~ITSOnLine.net
20.Price List
Jack Burk, Director of Operations
7108 Fresno Avenue, Suite 300, Fresno, CA 93720
[phone] [phone] Fax jburk~ITSOnLine.net
20.Complaints/Inquiries From Customer
Jack Burk, Director of Operations
7108 Fresno Avenue, Suite 300, Fresno, CA 93720
[phone] [phone] Fax jburk~ITSOnLine.net
20.4 Registered Agent
National Registered Agents, Inc.
512 West Bannock
Boise, Idaho 83702
[phone].
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
. - . .
. i
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno , CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 3 - DESCRIPTION OF SERVICES
Idaho P.u.C. No.
Original Page 39
Outbound Services
1.1 General
Unless otherwise stated in the Price List, the method of provisioning a specific
Outbound Service is determined by the Company, and the selection of the DUC
is made by the Company. Switched Access outbound Services are only available
in equal access areas. All outbound Services are interstate Services with the
Customer having the option to use the Service to place intrastate calls. For the
purpose of the selection of the Service and associated billing plan, the Service and
billing plan selected at the time of the order is provisioned will remain in effect
until requested to be changed by the Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 40
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Outbound Services (continued)
1.2 Switched Access
(A)ITS LocalNet Service
ITS One Plus Service is a long distance pricing plan available to Residential
and Business Customers that utilize Switched Access to reach the long
distance network and subscribe a minimum of one line to this Service.
There is no minimum monthly usage commitment for this service. The
initial period is eighteen seconds (18) or fraction thereof and the additional
period is each six seconds (6) or fraction thereof.
(B)ITS LocalNet Plus E-Bill
ITS One Plus E-Bill is a long distance pricing plan available to Residential
and Business Customers that utilize Switched Access to reach the long
distance network and subscribe a minimum of one line to this Service.
There is no minimum monthly usage commitment for this service. The
initial period is eighteen seconds (18) or fraction thereof and the additional
period is each six seconds (6) or fraction thereof. The Customer s bill and
bill detail will be provided via the internet.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 41
Issued: January 18 2002
Effective: January 28 2002
SECTION 3 - DESCRIPTION OF SERVICES
Outbound Services (continued)
1.3 Dedicated Access
(A)InTouch Direct
ITS Direct is an outbound only, long distance pricing plan for businesses
that utilize Dedicated Access to reach the POP of the underlying carrier.
Intrastate service is only available to business Customers subscribing to the
Company s interstate service. The initial period is eighteen seconds (18) or
fraction thereof and the additional period is each six seconds (6) or fraction
thereof. This service requires a term plan agreement of one (1), two (2), or
three (3) years. The Customer is responsible for all charges and equipment
required to deliver traffic between the Customers premises and the POP of
the underlying carrier.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
lAN 282002
Boise Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.e. No.
Original Page 42
Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 3 - DESCRIPTION OF SERVICES
InTouch Inbound
General
Inbound Service permits calls to be completed to the Customer s location without
charge to the calling party. Access to the Service is gained by dialing a ten digit
telephone number, (Toll Free Prefix) NXX-XXXX, which terminates at the
Customer s location or other telephone number as requested by customer.
Switched Access
(A)ITS Toll Free Service
ITS Toll Service is an inbound long distance pricing plan available to
Residential and Business Customers that utilize Switched Access to reach
the long distance network and subscribe a minimum of one line to this
Service. There is no minimum monthly usage commitment for this service.
The initial period is eighteen seconds (18) or fraction thereof and the
additional period is each six seconds (6) or fraction thereof.
(B)ITS Toll Free E-Bill
ITS Toll Free E-Bill is an inbound long distance pricing plan available to
Residential and Business Customers that utilize Switched Access to reach
the long distance network and subscribe a minimum of one line to this
Service. There is no minimum monthly usage commitment for this service.
The initial period is eighteen seconds (18) or fraction thereof and the
additional period is each six seconds (6) or fraction thereof. The
Customer s bill and bill detail will be provided via the internet.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 43
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Inbound Services
Dedicated Access
(A)ITS Direct InTouch
ITS Direct Inbound is an inbound only, long distance pricing plan for
businesses that utilize Dedicated Access to reach the POP of the underlying
carrIer. Intrastate service is only available to business Customers
subscribing to the Company s interstate service. The initial period is
eighteen seconds (18) or fraction thereof and the additional period is each
six seconds (6) or fraction thereof. This service requires a term plan
agreement of one (1), two (2), or three (3) years. The Customer is
responsible for all charges and equipment required to deliver traffic between
the Customers premises and the POP of the underlying carrier.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Idaho P.u.e. No.
Original Page 44
3.3 Travel Card Services
General
Travel card Services enable the End User to originate a call from a touch tone
telephone by dialing a toll free access number, a valid calling card number, and
PIN. All travel card Services are interstate Services with the Customer having the
option to use the Service to place intrastate calls.
3.3.ITS Travel Card
The ITS Travel Card is available to Business Customers and Residential
Customers that subscribe to one of the Company s Outbound Service offerings.
The initial period is sixty seconds (60) or fraction thereof and the additional period
is each sixty seconds (60) or fraction thereof.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Idaho P.u.e. No.
Original Page 45
3.4 Directory Assistance
3.4.Description of Service
Intrastate Directory Assistance involves the supplying of assistance in determining
or attempting to determine the telephone number of a party.
3.4.Availability of Service
Directory assistance is available to any Customer that has access to the directory
assistance bureau of the DUe.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 46
Issued: January 18 2002
Effective: January 28 2002
SECTION 3 - DESCRIPTION OF SERVICES
Conference Services
ITS Teleconferencing
(A)General
Intrastate ITS Teleconferencing service furnishes connections between three
or more telephone stations on one connection at the same time with all
connections originating and terminating in the State. The conference time
is reserved by calling a ITS toll free reservation number at any time prior
to the conference call. The initial period is sixty seconds (60) or fraction
thereof and the additional period is each sixty seconds (60) or fraction
thereof. Chargeable time is calculated on each leg of the call.
(B)Capacity
The service provides the capability to connect an unlimited number of
participants, at up to 2000 locations, in a single call.
(C)Coverage Area
The coverage area is the State.
Idaho PI~blic Utilities Commission
Office of the SecretaryACCEPTED FOR FILING
JAN 282002
Boise, Idaho
. '0
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 47
Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 3 - DESCRIPTION OF SERVICES
Conference Services
ITS Teleconferencing
(D)Service Offerings
800 Automated Service
Call Originator sets up the call by providing start time, estimated end
time, and anticipated number of participants to ITS Customer service
a minimum of 2 hours prior to requested start time (charges are based
on actual participants). Participants call in to the conference bridge
on a toll free number. Stand-by operators are available for an
additional charge.
Call-In Service
Participants call in to the conference bridge. Each participant pays
transport charges to the conference bridge.
Dial-Out Service
Dial-Out Service automatically includes dedicated operator.
Conference Operator calls each participant and places them into
conference.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise. Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 48
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Conference Services
ITS Teleconferencing
(E)Service Enhancements
Recording
A Recording of the conference may be requested at the time the
conference call is set up.
Recording Play Back
previously recorded conference call may be played back to
participants.
Q&A
Questions and answers may be requested on a conference call.
Requires a conference call with an operator.
Polling
Polling may be requested on a conference call. Requires a conference
call with an operator.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2DOZ
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 49
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 3 - DESCRIPTION OF SERVICES
Operator Assisted Calls
General
(A)Operator Services is any variety of telephone services which require the
assistance of a long distance operator. Examples include operator dialed
Station-to Station calls, collect calls and Person-to-Person calls.
(B)collect call is a call for which applicable charges are billed to the
telephone number of the called station of the Customer. Charges for collect
calls will not be accepted if the called party to whom the charges are to be
billed is at a payphone or institutional phone.
(C)There are two rate elements. There is a usage charge and a surcharge. The
operator dialed surcharge applies in addition to all Station-to-Station and
Person-to-Person operator surcharges when the Customer has the ability to
dial all the digits necessary for call completion but instead dials 00 to reach
the operator to have the operator complete the call. handicapped
Customer who is unable to dial the call because of his or her handicap may
request credit for the surcharge from the operator.
(D)For all calls, the initial and additional periods are billed in increments of
one (1) minute.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise. Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 50
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Outbound Services
Switched Access
(A)ITS LocalNet Service
The rate per minute is $0.198
For Monthly Recurring charge see Interstate Price list at www.Itsonline.net
(B)ITS LocalNet Plus E-Bill
The rate per minute is $0.198
For Monthly Recurring charge see Interstate Price list at www.Itsonline.net
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 51
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Outbound Services
Dedicated Access
(A)InTouch Direct
The rate per minute is $0.142
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
"'='-~.."". ---... - _. -.-. __
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 52
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
InTouch Inbound
4.2.Switched Access
(A)ITS LocalN et Service
The rate per minute is $0.198
For Monthly Recurring Charge and Resporg Fee see Interstate Price list at
www.Itsonline.net
(B)ITS LocalNet Plus E-Bill
The rate per minute is $0.198
For Monthly Recurring Charge and Resporg Fee see Interstate Price list at
www.Itsonline.net
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 2 8 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.e. No.
Original Page 53
Issued: January 18, 2002
Effective: January 28 , 2002
SECTION 4 - RATES AND CHARGES
InTouch Inbound
Dedicated Access
(A)InTouch Direct
The rate per minute is $0.142
For Monthly Recurring Charge and Resporg Fee see Interstate Price list at
www.Itsonline.net
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno , CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Idaho P.u.C. No.
Original Page 54
Directory Assistance
The charge is $0.95 per call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 200Z
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Idaho P.u.C. No.
Original Page 55
4.4 Calling Card Service
4.4.ITS Travel Card
The rate per minute or fraction thereof is $0.199
Calls originating from Payphones will incur a Payphone Surcharge (See Section
2 of this Price List).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 2002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.e. No.
Original Page 56
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Conference Services
ITS Teleconferencing
(A)Service Offerings
800 Automated Service
Usage charge of $0.28 per minute per participant.
Stand-By Operator available for $0.04 per minute per participant.
Call-In Service
Usage charge of $0.20 per minute per participant.
Dial-Out Service
Set up charge of $3.00 per participant.
Usage charge of $0.42 per minute per participant (includes dedicated
operator).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 28 200Z
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720 Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 4 - RATES AND CHARGES
Idaho P.u.e. No.
Original Page 57
Conference Services
ITS Teleconferencing
(B)Service Enhancements
Recording
The recording charge is $20.00 per 30 minute tape.
Recording Play Back
The recording play back charge is $20.00 per 30 minute tape plus cost
per minute of each participant that joins the playback conference (see
1 A .
Q&A
Set up charge of $3.00. Only available on a conference call with an
operator.
Polling
Set up charge of $3.00. Only available on a conference call with an
operator.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.C. No.
Original Page 58
Issued: January 18 , 2002
Effective: January 28 , 2002
SECTION 4 - RATES AND CHARGES
Operator Assisted Calls
Switched Access Services.
Per Call Charge of $0.
Usage charge at the Customers presubscribed outbound plan.
Dedicated Access Services.
Per Call Charge of $0.
Usage charge at the Customers presubscribed outbound plan.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho
ECI Communications, Inc., d/b/a ITS Network Services, Inc.
Ed Jacobs, President
7108 Fresno Avenue, Suite 300
Fresno, CA 93720
Idaho P.u.e. No.
Original Page 59
Issued: January 18, 2002
Effective: January 28, 2002
SECTION 4 - RATES AND CHARGES
Miscellaneous Charges
Return Check Charge
If a Customer s check is returned by the bank, the Company may charge the
Customer a return check charge. The amount of the return check charge is
$20.00.
Payphone Surcharge
Pursuant to the FCC's Order in CC Docket 96-128, this surcharge applies only to
dial-around calls, i., calls originating using a Customer s toll free numbers and/or
Calling Cards, from payphone instruments. This surcharge does not apply for 0+
call for which the payphone provider would otherwise receive compensation. The
Customer will pay the Company a per call surcharge of $0.30 per call for all such
traffic.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
JAN 282002
Boise, Idaho