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HomeMy WebLinkAbout20060629Proposed tariffs.pdfDIRECT COMMUNICATIONS STAR WEST, INC. PRICE LIST NO.Original Sheet No.Cancels Sheet No. Idaho PU~/ic Utilities Comm~ssionOffice of the SecretaryRECEIVED JUN 2 9 2006 Boise, Idaho bcS-l- -0 DIRECT COMMUNICATIONS STAR WEST, INC. BASIC LOCAL EXCHANGE TELECOMMUNICATIONS PRICE LIST NUMBER TOLL-FREE TELEPHONE NUMBER 800-245-4329 IDAHO PUBLIC UTILITIES COMMISSION 472 W. WASHINGTON STREET 800-432-0369 This price list contains rates, tenns and conditions applicable to the resale of telecommunications services provided by Direct Communications Star West, Inc. within the State ofIdaho. Issued Date: June 27, 2006 Issued By: Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland Effective Date: DIRECT COMMUNICATIONS STAR WEST, PRICE LIST NO.Original Sheet No.Cancels Sheet No. SECTION INDEX Title Index Definitions General Rules and Regulations Application Explanation of Symbols Obligation of Company Use of Service and Facilities Establishment and Furnishing of Service Telephone Directories Minimum Contract Periods and Termination of Service Payment for Service and Facilities Special Services and Facilities Liability of Company Customer Notice Network Access Line Service Service Connection, Move and Change Charges Interexchange Private Line Directory Assistance Service Custom Calling Features Advanced Custom Calling Features Sheet No. 11- 12- 13- 15- 17- 25- 27- Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. SECTION INDEX (Cont' Sheet No. Directory Listings 34- Automatic Dialing and Announcement Devices (ADADs)36- Connection with Subscriber-Owned Equipment Trunk Hunting Service Arrangements Operator Verification/Interruption Service 40- Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. SUBJECT INDEX Subject Access to Premises Adjustments of Charges Advanced Custom Calling Features (ACCF) Alterations Application and Explanation of Symbols Application for Service Automatic Dialing and Announcement Devices (ADADs) Availability of Facilities Changes, and Moves Change in Telephone Number Connecting Company Lines, Use of Connections With Subscriber-Owned Equipment Construction, Special Types Custom Calling Features (CCF) Customer Notice Defacement of Premises Definitions Directories, Telephone Directory Assistance Service Directory Listings Discontinuance of and Refusal to Establish Service Equipment, Tampering with Explanation of Symbols Government Objections to Service Sheet No. 27- 36- 25- 34- 17- Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. SUBJECT INDEX (Continued) Subject Impersonation of Another Initial Service Periods and Tennination of Service Installation Costs, Unusual Interruption of Service Intraexchange Private Line Language, Improper Liability of Company Maintenance and Repair Minimum Charges Move and Change Charges Network Access Line Service Obligation of Telephone Company Operator Verification/Interruption Service Ownership & Use of Equipment Payment For Service Private Branch Exchange Access Line Profane Language Rendering & Payment of Bills Responsibility For & Use of Equipment Restoral of Service Charge Sheet No. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID 17- 12- 40- Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. SUBJECT INDEX (Continued) Subject Sheet No. Service Charge For Restoral of Service Service Connection at Subscriber Premises Service Connection Charge Special Services & Facilities Subscriber Service, Use of Tampering with Equipment Telephone Directories Telephone Numbers Temporary Service on Speculative Projects Tennination of Service Transmitting Messages Trunk Hunting Service Arrangements 17- Unusual Installation Costs and Construction Charges Use of Service and Facilities 13- Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. DEFINITIONS Access Line The circuit which travels from the Central Office to the subscriber s premise terminating at the protector which provides direct access to the local exchange and the toll switching networks. Channel The electrical path provided by the Telephone Company between two or more locations. Circuit A Channel used for the transmission of electrical energy in the furnishing of telephone service. Connecting Company A corporation, association, partnership, or individual owning or operating one or more exchanges and with whom traffic is interchanged. Contract The service agreement between a subscriber and the Company under which services and facilities are furnished in accordance with the provisions ofthe Price Lists applicable. Customer Provided Equipment (CPE) Devices, apparatus and their associated wiring provided by a subscriber for use with facilities furnished by the Company. Direct Dialing The capability for a subscriber to dial anywhere in the United States with a series of numbers without operator assistance. Exchange Area The territory served by an Exchange. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. DEFINITIONS (Continued) Extension Station An additional station connected on the same circuit as the main station and having the same telephone number as the main station. Extra Listing Any listing of a name or information in connection with a subscriber s telephone number beyond that to which he is entitled in connection with his regular service. Foreign Exchange Directory Listing An alphabetical and directory listing in the directory of an exchange other than the exchange in which a subscriber is furnished local service. Individual Line An exchange line designed for the connection of only one access line. Installation Charge A non-recurring charge made for the placing or furnishing of telephone equipment, which may apply in place of or in addition to Service Connection Charges and other applicable charges for service or equipment. Local Channel That portion of a channel which connects a station to the interexchange channel; it also applies to a channel connecting two or more stations within an exchange area. Local Exchange Service Telephone service furnished between subscriber s stations located within the same local service area. Local Message A communication between subscribers' stations within the same Exchange Area. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No.Cancels Sheet No. DEFINITIONS (Continued) Local Service Area That geographical area throughout which a subscriber obtains telephone service without the payment of a toll charge. Main Station A suitable telephone instrument or station which is connected to a network access line through a Central Office and has a unique telephone number. Premises All of the building or the adjoining portions of a building occupied and used by the subscriber; or all of the buildings occupied and used by the subscriber as a place of business or residence, which are located on a continuous plot of ground not intersected by a public highway or thoroughfare. Price List The document filed by the Company with the Public Utilities Commission which lists the communication services offered by the Company and the associated prices. Primary Station Synonymous with Main Station. Private Branch Exchange (PBX) An arrangement of equipment used by a subscriber and connected directly to a central office by means of trunk access lines, from which connection is made to stations at various locations or customer premises, thereby providing telecommunications between these stations and also communication with the general exchange system. Private Line A circuit provided to furnish communication only between the two or more telephones directly connected to it, and not having connection with either central office or P.BX. switching apparatus. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR 'VEST, INC PRICE LIST NO.Original Sheet No. 10Cancels Sheet No. DEFINITIONS (Continued) Subscriber A person or agency subscribing for telephone service. As used in this Price List, a separate subscriber is involved at each location, or continuous property, where service is furnished. One individual or firm therefore may be considered as two or more separate subscribers, even in the same Exchange. The privileges, restrictions, and rates established for a subscriber to any class of service are limited to the service at one location; no group treatment of service at separate locations furnished to one individual or firm, is contemplated or to be implied, except when definitely provided for in the schedules. Telephone Station A suitable telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so connected as to permit transmitting of and receiving telephone messages. Tie Trunk A circuit connecting two P.B X. systems for the purpose of intercommunicating between the stations connected with such P .X. switching apparatus. The circuit is not intended to provide for general exchange service through either of the P.BX. systems with which it connects. Toll Message A message from a calling station to a station located in a different local service area. Toll Service Telephone service rendered by the Company between patrons in different local service areas in accordance, with the rates specified in the Company s Toll Price List. Trunk A telephone communication channel between (a) two ranks of switching equipment in the same central office, (b) between central office units in the same switching center, or (c) between two switching centers. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 11Cancels Sheet No. GENERAL RULES AND REGULATIONS APPLICATION The rules and regulations specified herein apply to the intrastate services and facilities of the DIRECT COMMUNICATIONS STAR WEST, INC. hereinafter referred to as the Company. Failure on the part of the subscribers to observe these terms and conditions of the Company, after due notice of such failure, automatically gives the Company the authority to discontinue the furnishing of service. EXPLANATION OF SYMBOLS (C) (D) Signifies a changed regulation. Signifies a discontinued rate, treatment or regulation. (I) (N) Signifies an increased rate or new treatment resulting in increased rate. Signifies a new rate, treatment or regulation. (R) (T) Signifies a reduced rate or new treatment resulting in reduced rates. Signifies a change in text but no change in rate, treatment or regulation. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR 'VEST, INC PRICE LIST NO.Original Sheet No. 12Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) OBLIGATION OF COMPANY Availability of Facilities The Company s obligation to furnish telephone service is dependent upon its ability to secure suitable facilities and to provide such service without unreasonable expense. Interruption of Service An allowance will be made upon notice and demand to the Company for interruption of service not due to subscriber negligence. The company will credit a customer s account by an amount equal to the monthly rate for one month of basic exchange service (Network Access Line Service), ifthe customer reports an out-of-service condition which has deteriorated service to the extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice-grade communications because of cross talk, static or other transmission problems, and service is not restored (1) within sixteen hours after the report of the outage if the customer notifies the Utility that the service outage creates an emergency for the customer or (2) within twenty-four hours after the report of the outage if no emergency exists, except that outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored with forty-eight hours or by 6:00 p.m. on the following Monday, whichever is sooner. The credit will not apply to "out-of-service" conditions resulting from the willful neglect, misuse or abuse by the customer. The credit will not apply to out-of-service" conditions where the outage is in the customer s inside wire or customer s premises equipment. This credit will not apply to "out-of-service conditions resulting from natural disasters, or circumstances beyond control and knowledge of the utility. This credit also will not apply to "out-of-service conditions where service has been temporarily or permanently discontinued for nonpayment of bills. Directory Errors and Omission The Company endeavors to correctly list customers, their telephone numbers and other information in the local telephone directory. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, PRICE LIST NO.Original Sheet No. 13Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) OBLIGATION OF COMPANY (Continued) Transmitting Messages The Company does not transmit messages. If, because of transmission difficulties the operator repeats messages between subscribers, the operator is deemed acting as an agent of the subscriber. Use of Other Company Lines Lines of other companies may be use to reach points outside the Company area when suitable arrangements can be made. Defacement of Premises The Company will repair or replace any defacement or damage of property due to installation, existence, or removal of Company property, when the damage is the result of negligence of the Company. Adjustment of Charges In case of overbilling, a refund will be made by the Company for the full amount of excess charges when the amount can be determined; when the amount cannot be determined from available records, the maximum refund will not exceed the estimated overbilling over a three year period. In case of underbilling, the company reserves the right to backbill for the deficiency charges up to a period of three years. USE OF SERVICE AND FACILITIES Ownership and Use of Equipment All equipment and lines furnished by the Company are the property of the Company even though located on the subscriber s premises. Company agents or employees shall have the right to enter said premises at any reasonable hour to install or maintain equipment, make collections, or remove equipment. The Company may refuse to install or maintain any service at locations which are hazardous to Company employees. If such service is furnished, the subscriber may be required to install and maintain such service, holding the Company harmless from any claims for damage by reason of the installation and maintenance of this service. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 14Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) USE OF SERVICE AND FACILITIES (Continued) Interconnection Policy Subscriber-provided terminal equipment may be used and subscriber-provided communication systems may be connected with the facilities furnished by the Company for telecommunications services subject to terms and conditions outlined in other parts of this Price List. In case any unauthorized attachment is made, the Company shall have the right to disconnect, suspend, or terminate the service. Use of Subscriber Service Subscriber telephone service is furnished only for the use by the subscriber, his family, and associates. The Company may refuse to install or permit such service to remain on premises of public or semi-public character. The equipment may be installed, at such locations provided the service is located so it is not accessible for public use. Tampering with Equipment The Company may refuse to furnish telephone service when company equipment shows any evidence of tampering for the purpose of obtaining service without payment of charges applicable to the service rendered by the Company. Use ofImproper Language or Impersonation of Another The Company may refuse service to anyone who uses or permits abusive or obscene language over Company facilities or impersonates another individual with fraudulent or malicious intent. Governmental Objections to Service The Company may refuse service or discontinue service to anyone upon objection to such service by or on behalf of any governmental authority. Indiscriminate Use of Facilities The Company may refuse to furnish service or require upgrading of services provided to any subscriber who allows indiscriminate use of Company facilities except in case of emergencies. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 15Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) ESTABLISHMENT AND FURNISHING OF SERVICE Application for Service Application for service must be made on the Company s standard form, which becomes a contract when accepted in writing by the Company or upon establishment of service. The subscriber may be required to pay in advance all charges for the first billing period and connection charge if applicable. The conditions of such contracts are subject to all provisions ofthis and other applicable Price Lists. Requests for additional service may be made verbally, if provided in the original contract, and no advance payment will be required. A move within the exchange area is not considered to terminate the contract and orders for such may be made verbally. Telephone Numbers The company may change the telephone number or central office designation of a customer whenever it considers it desirable in the conduct of its business. When existing service is continued for a new customer, the telephone number assigned to the former customer may be retained by the new customer only: (a) the former customer consents and properly notifies the company in writing; and (b) if arrangements acceptable to the company are made by the new customer to pay all outstanding charges against the service to the company. Alterations The subscriber agrees to notify the Company of any alterations which will necessitate changes in the Company s wiring; and the subscriber agrees to pay the Company s current charges for such changes. Payment of Service The subscriber is required to pay all charges for services rendered by the Company, both exchange and toll in accordance with provisions contained elsewhere in this Price List. The subscriber is responsible for all charges for service rendered at his telephone, including collect charges. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 16Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) ESTABLISHED AND FURNISHING OF SERVICE (Continued) Maintenance and Repairs The Company shall bear the expense of all repair and maintenance of its facilities except where damage or destruction of its facilities is due to the gross neglect of the subscriber. The subscriber may not rearrange, remove, or disconnect any Company facilities without consent ofthe Company. Line Extensions Lines will be extended to permanent customers in accordance with the guidelines established in the Construction Charge section. Where required by the conditions, applicants may be required to provide to the Company suitable private right-of-way parallel to the public highway. Unusual Installation Costs When special conditions or special requirements of the subscriber involve unusual construction or installation costs, the subscriber may be required to pay a reasonably proportionate share of such cost. Title to all facilities constructed and paid for wholly or in part by the subscriber is vested in the Company. Reconnection Charge Where service has been terminated by the company, the regular non-recurring charges shall apply for reconnection of service. TELEPHONE DIRECTORIES The Company will furnish to its subscribers, without charge, only such directories as it deems necessary for the efficient use ofthe service. Other directories will be furnished at the discretion of the Company at a reasonable charge. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 17Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) Removed MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE Minimum Contract Periods Except as hereinafter provided, the minimum contract period for all services and facilities is one month at the same location. The length of contract period for directory listings, where the listing actually appears in the directory, is the directory period. The directory period is from the day on which the directory is first distributed to the subscribers to the day the succeeding directory is first distributed to subscribers. The Company may require a minimum contract period longer than one month at the same location in connection with special (non-standard) types or arrangements of equipment, or for unusual construction necessary to meet special demands, and involving extra cost. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 18Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont' Termination of Service - Subscriber s Request Service may be terminated prior to the expiration ofthe minimum contract period upon notice being given to the Company, and upon payment of any applicable termination charges, in addition to any applicable charges due for service which has been furnished. In the case of service for which the minimum contract period is one month, termination will require that charges due for the balance ofthe minimum period be paid. In the case of directory listings where the listing has appeared in the directory or where a non-listed or non-published listing has been properly omitted, the charges are due to the end of the directory period, except that in the following cases charges will be continued only to the date of the termination ofthe extra listing or proper omission with a minimum charge of one month. (1)The Contract for the main service is terminated. (2)The listed party becomes a subscriber to some other class of exchange service. (3)The listed party moves to a new location. (4)The listed party dies. For special equipment, the charges will be based on the individual circumstances in each case as agreed upon at the time of installation. Contracts for periods longer than one month covering services whose installation required line extensions may be terminated upon payment of all charges that would accrue to the end ofthe contract period, or the contract will be transferred to a new applicant who is to occupy the same premises and will subscribe to he service effective on the day following termination by the original subscriber. Service may be terminated after the expiration ofthe initial contract period, upon the Company being notified and upon payment of all charges to the date of the termination of the service. Service may be canceled by the Customer only on not less than 30 days written notice to the Company. In the event the Company is unable to disconnect the Customer s access line by the requested cancellation date, the customer will be responsible for any usage over the line. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 19Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont' Termination of Service By The Company For any of the following reasons, the Company may discontinue service upon at least 10 days ' written notice or cancel an application for all services without incurring any liability. Separate accounts for the same Customer are also subject to this provision. In the event that a Customer s bill remains unpaid after more than thirty days following the rendition of the bill. In the event of a violation of any regulation governing the service under this tariff, when necessitated by conditions beyond the Company s control, a violation of any law, rule, or regulation of any government authority having jurisdiction over the service. Where the Company is prohibited from furnishing services by order of a court or other government authority having jurisdiction. The Company, by written notice to the Customer, may, without incurring any liability, cancel or suspend the provision of service or equipment for the following reasons: non-payment of any sum due to the Company from the Customer whether pursuant to service offered under this price list or otherwise; or as a result of actions of a government agency which forces discontinuance of the provision of service or equipment; or for violation or threatened violation of any of the terms or conditions of this price list by the Customer or authorized user; or if the Customer becomes insolvent or bankrupt, or makes a general assignment for the benefit of creditors or as otherwise permitted by this price list. Cancellation will be effective on the date specified on the written notice. A reasonable attempt will be made within twenty-four (24) hours after the ten (10) day cancellation notice period to personally contact the Customer. Service may be canceled by the Customer only on not less than 30 days written notice to the Company. In the event the Company is unable to disconnect the Customer s access line by the requested date, the customer will be responsible for any usage over the line. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 20Cancels Sheet No. GENERAL RULES AND REGULATIONS (Continued) PAYMENT FOR SERVICE AND FACILITIES The subscriber shall pay for service and facilities monthly in advance, except all various units of government, and shall pay for Moves and Changes when billed. Failure to receive a bill does not relieve the subscriber of the responsibility for payment in accordance with the provisions set forth herein. All bills for service are due and payable at the office of the Company on or before the fifteenth day following the post marked date of the statement of the month in which the bill is rendered. SPECIAL SERVICES AND FACILITIES Special services and facilities not ordinarily used in the furnishing of telephone service and not otherwise provided for by the Price List schedules ofthe Company may be furnished or leased pursuant to special contract for such special service or facility for such period as may be agreed upon, provided such special service or facility or the use made thereof is not unlawful and does not interfere with the telephone service furnished by the Company. Special services are provided for each individual application as a custom-engineered system to satisfy and provide for the needs of that customer. Applicable charges will be determined by the Company for each individual system. In the event any such special service or facility or the use made thereof interferes with the furnishing of the telephone service by the Company, the Company may terminate such contract and cease to furnish such special service or facility after thirty days written notice to the subscriber. LIABILITY OF COMPANY The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court' responsibility to detennine the validity of the exculpatory clause. CUSTOMER NOTICE The Company will give at least 10 days notice to customers and the Idaho PUC before increasing rates or other changes. The notice to customers will be either individual notice or a public notice in the newspapers in Company s Idaho service areas. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 21Cancels Sheet No. NETWORK ACCESS LINE SERVICE RATES Access Lines Local Service MonthJy Rate Residence(R-Busines B- P ABX Trunks CONDITIONS The above rates apply to the provision of network access lines which, when connected to a suitable telephone instrument provides access to the telephone network. Instruments must be provided by the subscriber, subject to the conditions described in the Connection With Subscriber-Owned Equipment portion ofthis Price List. Additional instruments may be attached to network access lines. The Company reserves the right to limit the number of instruments connected to an access line if they cause interference with the nonnal operation of the line. Tone Dial service is provided only where the facilities are available. Business Rates Apply: At any location where activities are of a business, trade, or professional nature. At any location where the listing of service at that location indicates a business, trade or profession. Where only one network access line is provided at a location which is both a residence and a business. At schools, hospitals, libraries, churches, and other similar institutions. Residence Rates Apply: In private residence where business listings are not provided and telephone service is not used for the conduct of business. In the place of residence of a clergyman, physician, or other medical practitioner provided the subscriber does not maintain an office in the residence. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR 'VEST, INC PRICE LIST NO.Original Sheet No. 22Cancels Sheet No. SERVICE CONNECTION, MOVE AND CHANGE CHARGES RATES Service Order Line Connection Premise Visit CONDITIONS These charges are intended to cover the expense incurred by the Company in conjunction with the following: Establishment of service; Change in location of a service to other premises; Transfer of service from one customer to another; Change oftelephone number at customer s request; Installation of auxiliary equipment; Restoral of service disconnected for nonpayment. Charges shown are in addition to installation charges shown under other Price List schedules. Charges shown in this schedule are based on work being perfonned during regularly scheduled working hours ofthe Company s employees. Work performed with overtime labor costs will be performed at direct cost to the customer. No charges will apply under the following circumstances: Service to which no monthly rates apply DEFINITIONS Service Order Applicable to work done in receiving, recording and processing infonnation necessary to execute a customer s request for the establishment of service. It is also applicable for customer s request for additions, moves or changes to existing service. Premises Visit Applicable if a Company employee must visit the customer s premises to move or change a service drop or standard network interface at the customer s request. Not applicable when a Company employee is on the customer s premises for any other business purpose. Line Connection Applicable for work done in the Central Office or work involving Central Office equipment necessary to provide a network access line or make changes to an existing network access line. If service requires work in more than one Central Office area, this charge applies for each office. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 23Cancels Sheet No. INTRAEXCHANGE PRIVATE LINE RATES Installation Monthly Rate Per Channel Termination Actual Cost ICB CONDITIONS The Company will furnish and maintain Private Lines, where facilities are available and within the Exchange Area, for communication between stations not connected to the telephone network. The channel termination rate will apply for each termination within the exchange area. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 24Cancels Sheet No. DIRECTORY ASSISTANCE SERVICE RATES Per each Directory Assistance Call CONDITIONS The above charge will apply to each call to a directory assistance operator requesting infonnation for locations within the company. The charge will apply regardless of whether or not the operator is able to supply the requested information. A maximum of two requests for information will be allowed per directory assistance call. Charges for Directory Assistance calls placed from: Customers who have a reading, physical or visual handicap and thus are unable to use the directory are able to receive 5 Directory Assistance Calls per month free of charge. In the event a customer obtains directory assistance service through fraudulent means, in addition to any other action authorized by this Price List, the Company may assess appropriate Directory Assistance charges on the customer s regular telephone account. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 25Cancels Sheet No. CUSTOM CALLING FEATURES (CCF) RATES Monthlv RateResidence Business Custom Calling Feature (CCF) Call Waiting Call Forwarding - Variable Conference Calling (3- Way) Speed Calling - 8 Numbers Speed Calling - 30 Numbers Fixed Calling (Warm Line) CONDITIONS Custom Calling Services are available only to those customers who are served from a Central Office equipped to provide such services. From time to time the company may offer promotional programs where the non-recurring charges may be waived. When a service is programmed for both Conference Calling and Call Waiting only one of the two may be activated at anyone time. When a service is programmed for both Call Waiting and Call Forwarding only one of the two may be activated at anyone time. A service may be programmed with any combination of the six custom calling services. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 26Cancels Sheet No. CUSTOM CALLING FEATURES (CCF) (Continued) DEFINITIONS Call Waiting - a distinctive tone informs the telephone user that another call has been placed to his line. By briefly depressing the hookswitch, the user will be connected to the second caller while holding the first, subsequent depressions of the hookswitch will allow the user to alternate between callers. Call Forwarding - permits transfer of all incoming calls automatically to any dialable number. The number can be selected by the customer each time Call Forwarding is activated or the call directed to the previously selected number. If the alternate location is not a free call the customer will be billed for each call forwarded. Conference Calling - permits a telephone user to add a third party to an existing local or long distance call. It will also permit a telephone user to consult privately with a third party while holding the original call. Speed Calling - permits placing local and long distance calls to preselected telephone numbers by dialing an abbreviated code. To add a number to the calling list the customer uses his own telephone. Fixed Calling - after dial tone is obtained, if the caller does not commence dialing within a predetermined length of time, a call will automatically be placed to a number previously selected by the subscriber. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 27Cancels Sheet No. RA TES ADVANCED CUSTOM CALLING FEATURES (ACCF) Advanced Custom Calling Features (ACCF) Account Code Forced Anonymous Call Rejection Automatic Callback Automatic Recall Call Forward Busy Call Forward No Answer Call Forward Busy/No Answer Call HoldlRetrieve Call Pick Up Directed Caller ID - Number Only Caller ID - Name and Number Caller ID - Per Call Blocking Caller ID - Per Line Blocking Caller ID - Per Call Unblocking Cancel Call Waiting (*70) Customer Originated Trace Distinctive Alert/Call Waiting Access Distinctive Ringing-l 5t Number Distinctive Ringing-Additional Numbers Do Not Disturb Home Intercom Hot Line Make Busy Message Waiting Indication Selective Call Acceptance Selective Call Forwarding Selective Call Rejection Wake Up Service Warm Line Monthly Rate Residence Business Per Usage Rate Residence Business Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR \VEST, INC PRICE LIST NO.Original Sheet No. 28Cancels Sheet No. Custom Feature Packages ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont' Premium Residence Package Includes: Voice Mail - Premium Caller ID - Name and Number Anonymous Call Rejection Call Waiting Call Forwarding Call Forward BusylNo Answer Message Waiting Indication Conference Calling Home Intercom Wake Up Service Automatic Callback Automatic Recall Speed Calling - 8 or 30 Numbers Basic Residence Package Includes: Voice Mail - Basic Caller ID - Name & Number Call Forward BusylNo Answer Message Waiting Indication Anonymous Call Rejection Conference Calling Speed Calling - 8 Numbers Premium Business Package Includes: Voice Mail - Premium Caller ID - Name & Number Call Waiting Call Forwarding Call Forward BusylNo Answer Message Waiting Indication Conference Calling Speed Calling - 30 Numbers Distinctive Ringing - 1st Number Automatic Callback Automatic Recall Basic Business Package Includes: Voice Mail- Basic Call Waiting Call Forwarding Call Forward BusylNo Answer Message Waiting Indication Conference Calling Speed Calling - 8 Numbers Residence Business Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 29Cancels Sheet No. ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued) CONDITIONS Advanced Custom Calling Features are available only to those subscribers who are served from a Central Office equipped to provide such services. Certain Advanced Custom Calling Features are not available with party line service. Calling Name and Number Deliver, Blocking and Anonymous Caller Rejection require an additional piece of Customer Provided Equipment (CPE) to fully activate features. Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and Distinctive Ringing/Call Waiting provide customers with four different options for treating incoming calls. Each feature is capable of holding a list of up to 12 directory numbers (DNS) that should receive screening treatment. Once a customer has programmed the list and turned on the feature, the switch will screen each incoming call and direct the call to the treatment specified by the feature. For those Advanced Custom Calling Features billed on a per usage basis excluding Call Trace, a maximum amount as listed above will be billed once the per usage charges reach or exceeds the maximum. From time to time, the Company may offer special promotions to its customers. These offerings will generally consist of a reduced price, a waiver of installation charges, or a free service with a purchase of another service. These offerings may be limited to certain dates and locations, and will be for limited time periods. When such an offering is made, the Commission will be notified and a copy of the offering will be provided to them. OBLIGATION OF COMPANY 1. Limitation of Obligation with Respect to Privacy Concerns The Company shall be held harmless by the subscriber in cases where the subscriber telephone number is transmitted via the Caller ID CLASS Feature to another subscriber who subscribes to that service, and the subscriber has not blocked the transmission of his telephone number. 2. Obligation of the Subscriber Under no circumstances should any subscriber to the Caller ID Advanced Custom Calling Feature use telephone numbers delivered to him for purposes of marketing any service, or for the sale of those numbers to any interested party. Permitted uses ofthe number information received through the Caller ID service include: billing and collection, routing, screening, and completion of the originating subscriber call or transaction, or for services directly related to the originating subscriber s call or transaction. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 30Cancels Sheet No. ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued) OBLIGATION OF COMPANY (Cont' Caller ID infonnation can be used only to market goods and services to existing customers, and only to market goods and services to existing customers that are directly related to those the existing customer already uses. Notification of illegal procedures having been given herein, the Company shall be held harmless by all parties in cases where subscribers of the Company use this infonnation in an unauthorized manner, as described above. DEFINITIONS Account Code Forced - this feature prevents the use of a telephone by unauthorized individuals. A code must be dialed which is recognized by the system, thereby allowing the use ofthe telephone. If an invalid code is dialed, then reorder tone is returned to the subscriber. Anonymous Call Rejection - allows the subscriber to reject private numbers. With this service, if the caller does not allow their number to be recognized, they will hear a recorded announcement telling them "The number you have reached is not accepting calls from private numbers." To activate this service, dial *77 or deactivate, dial *87. Automatic Callback allows the subscriber to automatically return a call to the number of the phone that last called. By dialing the access code (*66) push-button the callback feature will automatically dial the last calling number. The feature can be deactivated by dialing (*86) push-button. Call Forwarding Busv - allows a subscriber to have all calls (incoming or intragroup) forwarded to a predetennined alternate number when the called number is busy. The subscriber can activate the feature by dialing (*90) push-button and deactivate the feature by dialing (*91) push-button. The altemate number can be any dialable number and can be modified only at the Central Office. If the alternate location is not a free call, the subscriber will be billed for each call diverted. Call Forward No Answer - allows a subscriber to have all calls (incoming or intragroup) forwarded to another number ifthe subscriber does not answer after a preset number of ringing cycles as set by the Company. The subscriber can activate the feature by dialing (*92) pushcbutton and deactivate the feature by dialing (*93) push-button. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 31Cancels Sheet No. ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued) DEFINITIONS (Continued) Call Forward BusvlNo Answer - allows a subscriber to have incoming calls (those which originate outside the group) forwarded to another number if the subscriber does not answer after a preset number of ringing cycles which are set by the Company. The subscriber can activate the feature by dialing (#92) push-button and deactivate the feature by dialing (#93) push-button. Call HoldlRetrieve - This feature allows a subscriber to return the telephone s handset on-hook while a call is in progress. Calls placed on Hold are retrieved by dialing the Call Hold-Retrieve feature access code. Call Pick Up Directed - allows a subscriber to answer a call directed to another line which has been answered or is ringing by dialing a preset access code (#60) and the telephone number of the line to be answered. Both the originating line and the line to be answered must be equipped with the feature. Caller ID - Name and Number - allows for the automatic delivery of a calling party's name and telephone number (including nonpublished and nonlisted telephone numbers) to the called customer after the first ring, but before the call is answered. The name and number are displayed on customer provided equipment. The name displayed shall be the name associated with the calling telephone number as shown on the Company s records. The Company, in its discretion, may abbreviate or limit that name for display purposes. The Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or mistakes. The Company s sole and obligation shall be to reasonably correct errors in names when notified in writing of such errors. The calling telephone name and number is only available in those areas where appropriate signaling network connections exist to forward the calling party's name and number. The calling name and number is also not available when incoming calls have been handled by an operator or charged to credit cards. Number delivery for calls originated from a PBX will display the main PBX number only. Ifthe caller s number is a multi-party line, or is blocked, the number will not be displayed. Caller ID information transmitted via Caller ID may not be sold or given to another party without the caller s consent. Caller ill infonnation may only be used for: a) routing or completion of calls, b) billing of calls, c) account management purposes, d) services directly related to the call or transaction, e) verification of calling party identity and f) marketing products or services that are directly related to those previously acquired by the subscriber from the number delivery services subscriber. Caller ID subscribers failing to comply with any of these conditions will have their service terminated. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 32Cancels Sheet No. ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued) DEFINITIONS (Continued) Caller ID - Number - same as "Name and Number" except only the calling party's number is delivered. Caller ID Per Call (*67) Blocking - allows a subscriber to block delivery of his/her name and number when calling someone with Caller ID capabilities. The activation code for this feature is (*67) push-button. This feature is provided free of charge to all subscribers receiving telephone service from suitably equipped central offices. Caller ID - Per Line Blocking - provides a permanent indicator on a customer s line. Once block is established on the customer s line, the private status can be deactivated by the customer on a per call basis. Caller ID - Per Call Unblocking - allows a subscriber who has Caller ID - Per Line Blocking to unblock delivery of his /her name and number when calling someone with Caller ID capabilities. The activation code for this feature is *82. This feature is provided free of charge. Cancel Call Waiting - allows the subscriber to cancel Call Waiting before or during one telephone call. The access code to cancel Call Waiting is (*70) push-button. Customer Originated Call Trace (COT) - allows a subscriber to have the last incoming number automatically traced. The results of the trace are not provided directly to the subscriber; they are output to the telephone company. The Company, at the subscriber request will forward the results to the police after a case number has been assigned by the police. The access code for this feature is (*57) push-button. Distinctive Ringing - allows a subscriber up to three distinctive ringing codes on incoming calls using one access line. This feature assigns additional telephone numbers to each ringing code. Distinctive Alert / Call Waiting Access - allows a subscriber to receive a Distinctive Ringing signal or Call Waiting tone from a line so equipped from parties on a pre-programmed list. If the call line is idle, a Distinctive Ringing signal will be heard. If the called line is busy, the called line receives a Call Waiting tone. The access code for this feature is (*81) push-button. Do Not Disturb - allows subscribers to prevent incoming calls from ringing at their stations. Only callers who have the subscriber s Personal Identification Number (PIN) can override the Do Not Disturb feature. To activate the feature, the subscriber can dial (*78) push-button. To deactivate the feature, the subscriber can dial (*79) push-button. Subscribers with push-button phones can change their PIN by dialing the access code (#87). Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 33Cancels Sheet No. ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued) DEFINITIONS (Continued) Home Intercom - this feature allows a subscriber to use any extension in a home or business as an intercom device to call other extensions connected to the same line. Hot Line - Hot Line service allows a customer to establish a switched connection to a predetermined number when the customer s telephone goes off-hook. No dialing is required and the call is processed automatically to the predetermined telephone number. Make Busv - allows the line to appear busy, even when not -engaged. To activate the feature, dial (*58) push-button. Dialing (*59) push-button will deactivate the feature. Message Waiting Indication - This feature allows a subscriber to hear a special (stutter) dial tone when they go off-hook and a message is waiting. This feature is an enhancement to voice mail services. Selective Call Acceptance - allows subscribers to specify a list of numbers from which they are willing to accept calls. Calls from numbers not contained on the list are routed to an appropriate announcement. The access code for this feature is (*84) push-button, and is used to add or delete numbers from the list of acceptable calls. Selective Call Forwarding - pennits the subscriber to create a list of calling numbers that are to be call forwarded. If a call is received from a Directory Number on the screening list, the call is forwarded to the designated forward-to number. All other calls are treated nonnally. The access code for this feature is (*83) push-button. Wake Up Service - allows a subscriber to dial an access code, receive a second dial tone, and then dial a time at which a wake-up call is desired. At the entered time, a call is automatically attempted to that line and, when the call is answered, a tone or an optional announcement is applied to that line. The subscriber can access the feature by dialing (*76) push-button and can cancel the request by dialing (*77) push-button. Warm Line - Warm Line service allows a customer to establish a switched connection to a predetermined number if the customer does not dial a number within a specified length oftime after going off-hook. When the customer s telephone goes off-hook and dialing begins within a specified time delay period, the call will proceed nonnally as dialed. If dialing has not started before the end of the predefined time delay period, a predetennined stored number is automatically dialed by the central office switching equipment. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 34Cancels Sheet No. DIRECTORY LISTINGS RATES Monthly Rate Additional or Alternate Listing - Business - Residence Cross Reference or Duplicate Extra Lines, per line Non-List Non-Publish CONDITIONS The regulations for directory listings as provided in this section, apply only to that section of the directory containing the regular alphabetical list of names of subscribers. Primary Listing One listing without charge, termed the Primary Listing, is provided as follows:1. For each separate subscriber service. When two or more main station lines or PBX trunk lines are consecutively operated, the first number of the group is considered the primary listing. Non-listed telephone numbers are listed in the information file, but are not listed in the Company s directory. They will be given out upon request. Non-published numbers are not listed either in the directory or the information file and are not to be given out to anyone unless authorized by court oflaw. Restrictions Names in directory listings shall be limited to the following: In connection with residence service: (a) The individual names of the subscriber, or (b) The individual name of a member of the subscriber s family, or (c) The individual name of a pennanent member of the subscriber s household (d) Dual Goint) listings for customers who share the same surname and reside at the same address. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 35Cancels Sheet No. DIRECTORY LISTINGS (Cont'd) CONDITIONS (Cont'd) Restrictions (Cont' d) In connection with business service: (a) The individual name of the subscriber, or(b) The name under which the subscriber is actually doing business, or (c) The name under which a business is actually being conducted by someone other than the subscriber and which the subscriber is authorized by such other to use, or(d) The individual names ofthe officers, partners, or employees of the subscriber, or ( e) The names of departments when such listings are deemed necessary from a public reference viewpoint. The Company may require that the subscriber provide the Company with written permission for the insertion or continuance of listings. The Company may refuse to accept or may delete listings of a business which the subscriber claims to represent. The Company may refuse to accept or may delete a listing which includes the trade name of another. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ill Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 36Cancels Sheet No. AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs) An automatic dialing an announcement device (ADAD) dials telephone numbers it has been programmed to dial and plays a recorded message when a call is answered. There are two types of ADADs: those used for solicitation calls and those used for non-solicitation calls. RATES Per Access Line CONDITIONS Certification Monthly Business Access Line Rate Before any ADAD, other than one that will be used to deliver a message in response to an emergency, may be connected to the telephone network, the potential user must verify in writing to the Company that the ADAD(s) will have the capacity to comply with the requirements of these Price List provisions and that the user will use the ADAD(s) only in compliance with these provisions. Customer Obligation The potential user must notify the Company in writing ofthe intended use the ADAD(s). The notice shall list the calendar days and clock hours during which the ADAD(s) will be used and shall estimate the message attempts per hour and the average length of completed messages. The ADAD user (customer) must notify the Company in writing within 30 days of any changes in the ADAD operation that results in either an increase or decrease in the number of message attempts per hour and/or the average length of completed message The use of automatic dialing and announcement devices (ADADs) that do not automatically disengage the called party's line when the called party hangs up its receiver are absolutely prohibited, except for their use in security and alarm systems or other systems in which the called party has previously agreed to the ADAD's call and has consented to its line being engaged in this manner. Issued Date: Issued By: Effective Date:June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 37Cancels Sheet No. AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs) (Cont' ADADs are prohibited from making unsolicited calls before 9:00 AM or after 9:00 PM. ADADs are prohibited from calling public safety numbers such as police, fire and emergency services. ADADs are prohibited from calling unlisted unpublished or inward W A TS numbers. ADADs are prohibited from calling more than one number held by a given called party. Issued Date: June 27 2006 Issued By: Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 38Cancels Sheet No. CONNECTION WITH SUBSCRIBER-OWNED EQUIPMENT RATES Local line access will be supplied at the rates described in the "Network Access Line Service" section of this Price List. Service Call If a trouble report results in a service call and the trouble is found to be in the customer-provided equipment: Ihr. Imile CONDITIONS Customer-provided tenninal equipment or communication systems (CPE) used in conjunction with telephone service shall not interfere with any of the service offerings of the Company, endanger Company employees or the public, damage or require the alteration of Company facilities, interfere with the proper functioning of Company facilities, or impair the operation of the telephone network. Upon notice from the Company that the CPE is causing or is likely to cause such hazard or interference, the customer shall make whatever changes are necessary to correct the problem. The Company shall not be responsible for the installation, operation maintenance of any CPE. The customer shall be responsible for the payment of all Company charges for visits by the Company to the customer premises where a service difficulty or trouble report results from customer-provided equipment or facilities. Where CPE is connected to Company facilities, the responsibility of the Company shall be limited to the furnishing, operation and maintenance of such facilities in a manner suitable for telephone service. The Company shall not be responsible for the through transmission of signals generated by the CPE or, for the quality of, or defects in, such transmission, or the reception of signals by CPE. The Company shall not be responsible to the customer if changes in any ofthe facilities operations or procedures of the Company render any CPE obsolete or require modification or alteration of such equipment or otherwise affect its use or perfonnance. Where CPE is used with telephone service in violation of any of these conditions, the Company will take whatever action is necessary to protect the network and will promptly notifY the customer of the violation in writing. The customer shall discontinue use of the equipment or correct the violation. Written confirmation ofthe corrective action taken will be supplied to the Company within 10 days following receipt of notice of the violation by the customer. Failure ofthe customer to comply with these requirements shall result in suspension of the customer s service until the customer complies with the provision of this Price List. Issued Date: Issued By: June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 39Cancels Sheet No. TRUNK HUNTING SERVICE ARRANGEMENTS RATES Monthlv Rate Hunting Service per line or Trunk in a group so arranged CONDITIONS Trunk hunting service arrangement is equipment located in the Telephone Company central office arranged to select the next available line of a customers group of hunting lines, when the line associated with the called number of the customer is busy. When a customer requests that specific sequential numbers be reserved for his future use with additional lines, there will be a monthly charge of 1/3 business access line rate. Issued Date: Issued By: June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID Effective Date: DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 40Cancels Sheet No. OPERATOR VERIFICATION/INTERRUPTION SERVICE RATES Verification, per request Interrupt, per request DESCRIPTION 1. .Customers may obtain assistance in determining if a called line is in use (herein called verification) or in interrupting a conversation in progress due to an urgent or emergency situation (herein called interrupt) by calling the "0" operator. Verification and interrupt service is furnished where and to the extent that facilities permit. .., The customer shall indemnify and save the Company hannless against all claims that may arise from either party to the interrupted call or any person. REGULATIONS Verification: A charge applies each time the operator verifies a called line and hears voice communication. Interrupt: A charge applies each time an operator interrupts a conversation that is in progress on the called line. .., If an operator both verifies the condition of the line and interrupts conversation on the same request, both the verification and the interrupt charges will apply. The charge for interrupt applies whenever the operator interrupts the conversation even though one or the other parties interrupted refuses to terminate the conversation in progress. Charges for verify/interrupt service may be billed to a Calling Card. Charges may not be billed on a collect basis Issued Date: Issued By: Effective Date:June 27 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ill DIRECT COMMUNICATIONS STAR WEST, INC PRICE LIST NO.Original Sheet No. 41Cancels Sheet No. OPERATOR VERIFICA TIONIINTERRUPTION SERVICE REGULATIONS (Cont' The charges for verify/interrupt service are in addition to any applicable rates, i. operator assistance charges or calling card messages charges. , as a result of interrupt the line is cleared, and, at the calling party's request, the operator completes the call, the applicable operator assistance charges, and/or calling card message charges apply in addition to the interrupt charges. The verify charge will not apply if the number verified is not in use and the operator completes the call. No verification or interrupt charge will apply if the requesting customer identifies that the call is from an authorized Public Emergency Agency. An authorized Public Emergency Agency is defined as a government agency which is operated by the Federal, State or local government and has the capability and legal authority to provide prompt aid to the public in emergency situations. 10.No charge will apply when the operator encounters a trouble condition or has reason to believe a trouble condition exists. 11.Verification and interrupt service is furnished to coin and non-coin customers. 12.Person-to-Person service is not offered. Issued Date: Issued By: Effective Date:June 27, 2006 Jeremy Smith, Manager Direct Communications Star West, Inc. Rockland, ID