20050810Application.pdf

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Conley Ward (ISB No. 1683)
GIVENS PURSLEY LLP
601 W. Bannock Street
P. O. Box 2720
Boise, ID 83701-2720
Telephone: [phone]
Fax: [phone]
elm: cew(q)givenspursley.com
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Attorneys for Direct Communications Starwest, Inc.
4901\5\Application for Certification GPO1b Draft,doc
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN RE THE APPLICATION OF DIRECT
COMMUNICATIONS STAR WEST, INC. )
FOR A CERTIFICATE OF PUBLIC
CONVENIENCE AND NECESSITY TO
PROVIDE BASIC LOCAL EXCHANGESERVICE IN IDAHO
Case No. DeS 1--- 05 -0
DIRECT COMMUNICATIONS STAR
WEST, INC.S APPLICATION
Proposed Services
Direct Communications Star West, Inc. ("Direct Communications" or "Applicant"), by
and through its attorneys, Givens Pursley LLP, hereby requests Certification as a Competitive
Local Exchange Carrier in the State of Idaho. Applicant currently provides broadband and dial-
up Internet access to over three thousand (3 000) residents and businesses in southeastern Idaho.
Applicant intends to provide Voice Over Internet Protocol (VOIP) telecommunication services to
its current customers and to potential customers in Idaho and surrounding states.
Applicant is a facilities-based provider that intends to install and upgrade its equipment to
provide professional-grade VOIP telecommunications. Applicant will market its product directly
to its current customers through its web page, bill stuffers and other professional
DIRECT COMMUNICATIONS STAR WEST INC.S ApPLICATION FOR CERTIFICATION PAGE 1
communications. Applicant also intends to produce radio, television and direct mail marketing
material to inform the public of its new services.
II.Form of Business
Applicant is a Corporation
(1)Applicant is an S-Corporation, incorporated on February 25 , 1993
providing broadband and dial-up Internet services.
(2)Applicant is incorporated in the State of Idaho.
(3)Applicant's mailing and physical addresses are:
Mailing Address
Direct Communications Star West, Inc.
O. Box 270
Rockland, ID 83271
Physical Address
Direct Communications Star West, Inc.
150 S. Main
Rockland, ID 83721
(4)A certified copy of Applicant's Articles of Incorporation is attached to this
application as Exhibit 1
(5)A copy of the certificate of good standing issued by the Idaho Secretary of
State is attached to this application as Exhibit 2
(6)Applicant's registered agent in the State of Idaho is:
Conley E. Ward, Esq.
Givens Pursley LLP
601 West Bannock
P. O. Box 2720
Boise, ID 83701
DIRECT COMMUNICATIONS STARWEST INc.'S ApPLICATION FOR CERTIFICATION PAGE 2
The names and addresses of Applicant's ten common stockholders owning the
greatest number of shares of common stock are:
Name and Address Shares Owned Percentage of All Percentage of
Shares Issued and Votin
Outstandin Control
Garrin Bott , 1
O. Box 270
Rockland, ill 83271
Deborah Bott 100
O. Box 270
Rockland, ill 83271
Scott Hendrickson 100
O. Box 269
Rockland, ill 83271
Catherine Hendrickson 100
O. Box 269
Rockland, ill 83271
Leonard May 100
O. Box 269
Rockland, ill 83271
Marilyn May , 1
O. Box 269
Rockland, ill 83271
Jeremy Smith 100
O. Box 146
Rockland, ill 83271
Pamela Smith 100
O. Box 146
Rockland, ill 83271
Kip Wilson , 1
O. Box 324
Rockland, ill 83271
Suzanne Wilson , 1
O. Box 324
Rockland, ill 83271
The names and addresses of Applicant's Officers and Directors are:
DIRECT COMMUNICATIONS STARWEST INc.S ApPLICATION FOR CERTIFICATION PAGE 3
Name Address (In Rockland Title
ID 83271)
Leonard May O. Box 269 President, Director
Garrin Bott O. Box 270 Secretary/Treasurer, Director
Jeremy Smith O. Box 146 General Manager, Director
Pamela Smith O. Box 146 Director
Kip Wilson O. Box 324 Director
Suzanne Wilson O. Box 324 Director
Scott Hendrickson O. Box 269 Director
Catherine Hendrickson O. Box 269 Director
Marilyn May O. Box 269 Director
Deborah Bott O. Box 270 Director
No corporation, association or similar organization holds a 5% or greater
ownership or a management interest in the Applicant.
There are no subsidiaries owned or controlled by Applicant.
III.Telecommunications Service
1. Applicant has installed the preliminary equipment necessary to provide VOIP.
Applicant has beta testers that have been providing feedback regarding the service for
various months. Applicant will upgrade its equipment shortly after CLEC status is
granted and begin providing service immediately thereafter.
2. Applicant will provide services to residential and commercial subscribers. Applicant
will provide broadband and dial-up Internet access and proposes to provide voice over
Internet protocol (VOIP) telecommunications services.
IV.Service Territory
1. Applicant will compete with Direct Communications Rockland, Inc. and Qwest.
2. Applicant does not intend or anticipate construction of facilities at this time.
3. Applicant will most likely compete with Vonage, Skype and other VOIP providers.
DIRECT COMMUNICATIONS STAR WEST INC.S ApPLICATION FOR CERTIFICATION PAGE 4
4. Applicant is a facilities based service provider that will provide it service from its
Rockland, Idaho offices. These offices contain necessary bandwidth originating from
fiber.
Financial Information
Applicant's balance sheets are attached to this application as Exhibit 3
VI.Illustrative Tariff
Applicant's proposed "Illustrative" price list and price sheets setting forth rates rules
terms and regulations applicable to the contemplated service is attached to this Application as
Exhibit 4
VII.Customer Contacts
Contact Information for the Applicant
The name, address, and telephone number and electronic mailing
addresses (if available) of the person(s) responsible for consumer inquiries
and complaints from the public is.
Charlotte Wagstaff
150 South Main St.
Rockland, ID 83721
[phone]
char I ottew(q)dc. dcdi .net
Applicant's toll free number for customer inquiries and complaints is
[phone].
The name, number and electronic mailing addresses (if available) of the
person(s) designated as a contact for the Commission Staff for resolving
complaints, inquiries and matters concerning rates and price lists or tariffs.
Jeremy Smith
150 South Main St.
DIRECT COMMUNICATIONS STARWEST INC.S ApPLICATION FOR CERTIFICATION PAGE 5
Rockland ID 83271
[phone]
jeremy(q)dc.dcdi.net
VIII.Interconnection Agreements
The Applicant will initiate interconnection negotiations after this Application is granted.
IX.Compliance with Commission Rules
The applicant has reviewed all of the Commission rules and agrees to comply
with them, or request for waiver of those rules believed to be inapplicable.
Escrow Account of Security Bond
The Applicant does not currently intend to require advance customer deposits.
RESPECTFULL Y SUBMITTED this tJlfday of August 2005,
DIRECT COMMUNICATIONS STARWEST INC.S ApPLICATION FOR CERTIFICATION PAGE 6
CERTIFICATE OF SERVICE
I HEREBY CERTIFY that on this ~day of August 2005, I caused to be served a true
and correct copy of the foregoing by the method indicated below, and addressed to the following:
s. Mail
Hand Delivered
Overnight Mail
Facsimile
Jean Jewell, Secretary
Idaho Public Utilities Commission
472 W. Washington Street
P. O. Box 83720
Boise, ID 83720-0074
DIRECT COMMUNICATIONS STARWEST INc.'S ApPLICATION FOR CERTIFICATION PAGE 7
te of Idah
, BEN YSURSA, Secretary of State of the State of Idaho , hereby certify
that I am the custodian of the corporation records of this State.
I FURTHER CERTIFY That the annexed is a full, true and complete
duplicate of articles of incorporation of DIRECT COMMUNICATIONS STAR
WEST INC., an Idaho corporation , received and filed in this office on 25
February 1993, under file number C 101222 , including all amendments filed
thereto, as appears of record in this office as of this date.
Dated: 3 June 2005
SECRETARY OF STATE
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CERTIFICATE OF INCORPORATION
STAR WEST TBCHNOLOGIBS, INC.
I, PETE T. CENARRUSA, Secretary of State of the State of Idaho, hereby certify that
duplicate originals of Articles of Incorporation for the incorporation of the above
named corporation, duly signed pursuant to the provisions of the Idaho Business
Corporation Act, have been received in this office and are found to conform to law.
ACCORDINGLY and by virtue of the authority vested in me by law, I issue this
Certificate of Incorporation and attach hereto a duplicate original of the Articles of
Incorporation.
Dated: February 25, 1993
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SECRETARY OF S1 ATE
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KNOW ALL MEN BY THESE PRESENTS, That I, the undersigned, being a
natural person of fuD age and a citizen of the United States, in order to form a
corporation for the purposes hereinafter stated, under and pursuant to the provisions
of the general corporation laws of the State of Idaho, including the Idaho Business
Corporation Act (the "Act"), and the acts amendatory thereof and supplemental
thereto, do hereby certify as follows:
NAME:
The name of the corporation is:
STAR WEST TECHNOLOGIES, INC.
DURATION:
The corporation is to have perpetual existence.
The purpose for which the corporation is organized is for the transaction of any
and all lawful business for which corporations may be incorporated under the Act
(Idaho Code Section 80..3). The corporation shall have the power to do everything
necessary, proper, advisable or convenient for the conduct of said business, including,
but not limited to, telecommunications and television activities, and to do all other
things incident thereto or connected therewith, which are not forbidden by the Act,
by other law, or by these Articles of Incorporation, including but not limited to, the
statutory powers specified in Idaho Code Sections 30-4 to 80-6, as amended and
supplemented.
The authorized amount of capital of this corporation shall be, and is,
200,000,000 shares of stock with no par value, which such stock shall not be issued
until fully paid for and once so issued shall be nonassessable. There shall be only oneclass of shares. IDH EElARY IF STATE
9D8J.0900 set
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Clll'CNTlO II 60. 00- 60. 00
ARTICLES OF INCORPORATION OF STAR WEST TECHNOLOGIES, INC. - 1
1 \2-25-93\ 1257-8\ARTICLES
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Stockholders or the corporation shall not have preemptive and preferential
rights of subscriptibn to any shares of stock of the corporation, whether now
hereafter authorize., and to any obligations of the corporation convertible into stock.
The location and the physical address of the initial registered office of the
corporation and its registered agent is as follows:
Registered Office:Givens, Pursley, Webb & Huntley
Park Place, Suite 200
277 North 6th Street
Boise, Idaho 83702
Registered Agent:Conley E. Ward, Esq.
DIRECTORS:
The number of Directors of the corporation shall be as specified from time to
time in the Bylaws, and such number may from time to time be increased or
decreased in such manner 8S may be prescribed in the Bylaws, provided the number
of Directors of the corporation shall not be fewer than the number required by law.
In case of any increase in the number of Directors, the additional Directors may be
elected by the Directors then in office, and the Directors so elected shall hold office
until the next annual meeting of the stockholders and until their successors are
elected and qualified.
The initial number of Directors shall be one (1), who shall serve until such
Directors successor or successors are hereafter elected and qualified, and who shall
be:
Address
Leonard A. May 158 West 4th Avenue
Rockland, ID 83271
ARTICLES OF INCORPORATION OF STAR WEST TECHNOLOGIES. INC. . 2
1 \2-25.98\ 1257 -8\ARTICLES
...
The name an~ address of the incorporator is as Collows:
Christopher J. Beelon Givens, PursleYt Webb
&;
Huntley
Park Place, Suite 200
277 North 6th Street
Boise, Idaho 83702
1. tw en C tions 0 Directors.
Without in any way limiting the provisions of Idaho law, no contract or other
transaction between the corporation and no act of the corporation shall in any way
be affected or invalidated by the fact that any of the Directors of the corporation are
pecuniarily or otherwise interested in, or are directors or officers of another
corporation; any Director individually, or any firm of which any Director may be a
member, may be a party to, or may be pecuniarily or otherwise interested in, any
contract or transaction of the corporation, provided that the fact that such Director
or firm is so interested shall be disclosed or shall have been known to the Board of
Directors. Any Director of the corporation who is also a director or officer of such
other corporation, or who is so interested, may be counted in determining the
existence of a quonun at any meeting of the Board of Directors of the corporation
which shall authorize any such contract or Buch transaction with like force and effect
as if he were not such director or officer of such other corporation or not so interested.
2. S 1 er Liabilit . Without in any way limiting the provisions
of Idaho law, the private property of the stockholders of the corporation shall not be
subject to the payment of corporate debts to any extent whatever, the shares of the
(X)rporation shall not be subject to the payment of corporate debts to any extent
whatever, and the shares oCtIle corporation shall not be subject to assessment for the
purposes of paying expenses, conducting business, or otherwise paying debts or
discharging obligations of the corporation.
IN WITNESS- WHEREOF, I have hereunto set my hand effective as of the 25th
day of February, 1993.
ARTICLES OF INCORPORATION OE ~R WEST TECHNOLOGIES, INC. - 3
1 \2-25-98 \1257 -S\ARTICLES
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CERTJFJ1CA TE OF AMENDMENIT
STAR WESr TECHNOLOGIES, INC
File Number C 101222
I, PE"T~ CENARRUSA, Seaetary of State of the, State of Idaho,
hereby certify that duplicate originals, of Articles, of Amerdment to the'
Articles of Incorporation of STAR WEST. TEaiNOLQGJ!ES, INC., changing
the, corporate' name'to DIRECT CbMJhnJNICATlONS SlAB WESr, INC.,.
duly executed pursuant to the' P9'.visiOllS' of' the' Idaho. musiDess Corpora.non
Act, have been received, in this. office and are' found to conform to law.
ACCORDINGLY and by'virtue of the' authority vested, in me by'law,
I issue this. Certificate 0" Amemdment to the Articles; of b1corporation and,a~, heIeto a dup,1icate, original of the Articles. of Ameudment:~
Dated: June 19~ 1997
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SECRfTAR'OF STATE
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ARTICLES OF AMENDMENT
STAR WEST TECHNOLOGIES, INC.
(Name Change)
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KNOW ALL MEN BY THESE PRESENTS, That the undersigned. beiiig th~
President of STAR WEST TECHNOLOGIES, INC., an Idaho corporation': (thf;g
Corporation ), and following the adoption of the Articles of Incorporation and Byl#y!s ol.c;the Corporation, and following the issuance of shares of stock in the Corporation, under--'
and pu rsuan1 to the provisions of the general business corporation laws of the State of
Idaho, and the acts amendatory thereof and supplemental thereto, does hereby amend
the Articles of Incorporation of the Corporation as follows:
NAME. The name of the corporation is STAR WEST TECHNOLOGIES,
INC.
2. AMENDMENT TO ARTICLES. ARTICLE 1 of the Articles of Incorporation
of the Corporation is hereby amended to change the name of the Corporation to DIRECT
COMMUNICATIONS SA+EY:FFE, INC.
STAR wur3. DATE OF ADOPTION. The above referenced amendment was adopted by
all the shareholders of the corporation by Consent Resolution dated effective on May 5
1997.
4. NUMBER OF SHARES OUTSTANDING. The Corporation has Six
Thousand (6,000) shares of one class of stock outstanding. All shares are entitled to vote
on this amendment. The ownership of the shares are as follows:
Shareholder Number of Shares
Leonard A. May
Marilyn B. May
Deborah Batt
Garnn Bott
500
500
1 ,500
1 ,500
5. YOTE. Six Thousand (6,000) shares voted in :favor of the amendment. No
shares voted against the amendment.
ARTICLES OF AMENDMENT.
1257\ 17\DCST AAWE\ART AMC.SWT
IDAt-D SECRETARY OF STATE
DATE 06/19/19970900 103991
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AMEND PU' II 30.00= 30.
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6. ARTICLES 10 REMAIN e:FFECTWE. Except as amended hereby 5' the.
Articles of incorporatiOn of: the, COfporaiion re,main unchanged and are and shall re,main
in fu I~ force' and effect.,
IN WITNESS: WHEREO'F. the undersigned. Presiderd has executed these Article.s
01: Am.endment effective' as, of the 5th day of May, 1997..
t:r1lR DIRECT COMMUNICATIONS ~ fNC,. an
Idaho corporation, formerly Star West
T echoologies't Inc.
By:,
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ARTICLES OF AMENDMENT ... 2.
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CERTIFICATE OF EXISTENCE
DIRECT COMMUNICATIONS STAR WEST, INC.
File Number C 101222
, BEN YSURSA, Secretary of State of the State of Idaho, hereby certify that I am
the custodian of the corporation records of this State.
I FURTHER CERTIFY That the record of this office show that the above-named
corporation was incorporated under the laws of Idaho on 25 February 1993.
I FURTHER CERTIFY That the corporation is in goodstanding on the records of
this office.
Dated: 3 June 2005
SECRETARY OF STATE
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DIRECT COMMUNICATIONS STAR WEST, INC.
ST A TE~ENT OF INCOME AND RETAINED EARNINGS
FOR THE YEAR ENDED DECEMBER 31 , 2004
OPERATING REVENUES
Internet services
Call center services
Long distance services
Facilities and equipment leasing
Consulting and service revenue
Miscellaneous
OPERATING EXPENSES
Facilities and equipment expense
Regulatory fees
Internet facilities and equipment expense
Long distance expense
Call center expense
Customer service
Corporate operations
Depreciation and amortization
Total operating expenses
Net operating income
OTHER INCOME (EXPENSES)
Investment income
Interest expense
Grant revenue
Grant expenses
Other income (expense), net
NET INCOME (LOSS)
RETAINED EARNINGS, JANUARY
RETAINED EARNINGS, DECEMBER 31
The accompanying notes are an integral part of these financial statements.
2004
832 130
325 263
146 652
144 553
137
236
599 971
527
360
305,736
154 320
250 981
931
292 951
226
197 032
402 939
186
(24 010)
103 334
(112 650)
463
(23,677)
379 262
191 028
570 290
ASSETS
CURRENT ASSETS
Cash and cash equivalents
Accounts receivable -
Due from customers
Affiliated companies
Prepayments
Total CUlTent assets
NONCURRENT ASSETS
Loan costs
Investments in affiliates
Total noncurrent assets
DIRECT COMMUNICATIONS STAR WEST, INC.
BALANCE SHEET
DECEMBER 31 , 2004
PROPERTY, PLANT AND EQUIPMENT
. Plant in service
Other property
Less accumulated depreciation and amortization
Total assets
2004
027
121 356
070
250
310 703
897
958
855
307 031
923
371 954
(133 645)
238 309
558 867
The accompanying notes are an integral part ofthese financial statements.
2004
LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES
Accounts payable -
Vendors
Sales tax
Current portion of long-term debt.
Accrued liabilities -
Payroll and related liabilities
Interest
703
384
141 955
, 192
797
Total current liabilities 182 031
LONG-TERM DEBT, less current portion 775 546
STOCKHOLDERS' EQUITY
Common stock, no par value
per share; 200 000 000 authorized
issued 31 000 shares
Retained earnings
000
570 290
Total Liabilities & Stockholders' Equity
601 290
558 867
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
DIRECT COMMUNICATIONS STARWEST LLC
BASIC LOCAL EXCHANGE
TELECOMMUNICATIONS PRICE LIST NUMBER
TOLL-FREE TELEPHONE NUMBER
800-245-4329
IDAHO PUBLIC UTILITIES COMMISSION
472 w. WASHINGTON STREET
800-432-0369
This price list contains rates, terms and conditions applicable to the resale of
telecommunications services provided by Direct Communications - Starwest LLC
within the State of Idaho.
Issued Date:
Issued By: Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
Effective Date:
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
SECTION INDEX
Sheet No.
Title
Index
Definitions
General Rules and Regulations 11-
Application
Explanation of Symbols
Obligation of Company
Use of Service and Facilities
Establishment and Furnishing of Service
Telephone Directories
Establishment of Deposits
Minimum Contract Periods and Termination
of Service
Payment for Service and Facilities
Special Services and Facilities
Liability of Company
Customer Notice
12-
13-
15-
17-
Network Access Line Service
Service Connection, Move and Change Charges
Interexchange Private Line
Directory Assistance Service
Custom Calling Features 25-
Advanced Custom Calling Features 27-
Voice Mail Service 34-
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
SECTION INDEX (Cont'
Sheet No.
Payphone Service 36-
Directory Listings 42-
Automatic Dialing and Announcement Devices (ADADs)44-
Connection with Subscriber-Owned Equipment
Trunk Hunting Service Arrangements
Long Distance Message Restriction-Local
Exchange Service
Vacation Service
Operator Verification/Interruption Service 50-
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
SUBJECT INDEX
Subiect Sheet No.
Access to Premises
Adjustments of Charges
Advanced Custom Calling Features (ACCF)
Alterations
Application and Explanation of Symbols
Application for Service
Automatic Dialing and Announcement Devices (ADADs)
Availability of Facilities
27-
44-
Changes, and Moves
Change in Telephone Number
Connecting Company Lines, Use of
Connections With Subscriber-Owned Equipment
Construction, Special Types
Custom Calling Features (CCF)
Customer Notice
25-
Defacement of Premises
Definitions
Deposits
Deposits, Interest to be Paid On
Directories, Telephone
Directory Assistance Service
Directory Listings
Discontinuance of and Refusal to Establish Service
42-
17-
Equipment, Tampering with
Explanation of Symbols
Government Objections to Service
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS STARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
SUBJECT INDEX (Continued)
Subiect Sheet No.
Impersonation of Another
Initial Service Periods and Tennination of Service
Installation Costs, Unusual
Interruption of Service
17-
Intraexchange Private Line
Language, Improper
Liability of Company
Long Distance Message Restriction-Local Exchange Service
Maintenance and Repair
Minimum Charges
Move and Change Charges
Network Access Line Service
Obligation of Telephone Company
Operator Verification/Interruption Service
Ownership & Use of Equipment
12-
50-
Payment For Service
Private Branch Exchange Access Line
Profane Language
Payphone Service 36-
Rendering & Payment of Bills
Responsibility For & Use of Equipment
Restoral of Service Charge
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
SUBJECT INDEX (Continued)
Subiect Sheet No.
Service Charge For Restoral of Service
Service Connection at Subscriber Premises
Service Connection Charge
Special Services & Facilities
Subscriber Service, Use of
Tampering with Equipment
Telephone Directories
Telephone Numbers
Temporary Service on Speculative Projects
Termination of Service
Toll Restriction
Transmitting Messages
Trunk Hunting Service Arrangements
, 22
17-
Unusual Installation Costs and Construction Charges
Use of Service and Facilities
Vacation Service
Voice Mail Service 34-
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
DEFINITIONS
Access Line
The circuit which travels from the Central Office to the subscriber s premise terminating at the
protector which provides direct access to the local exchange and the toll switching networks.
Channel
The electrical path provided by the Telephone Company between two or more locations.
Circuit
A Channel used for the transmission of electrical energy in the furnishing of telephone service.
Connecting Company
A corporation, association, partnership, or individual owning or operating one or more
exchanges and with whom traffic is interchanged.
Contract
The service agreement between a subscriber and the Company under which services and
facilities are furnished in accordance with the provisions of the Price Lists applicable.
Customer Provided Equipment (CPE)
Devices, apparatus and their associated wiring provided by a subscriber for use with facilities
furnished by the Company.
Direct Dialing
The capability for a subscriber to dial anywhere in the United States with a series of numbers
without operator assistance.
Exchange Area
The territory served by an Exchange.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
DEFINITIONS (Continued)
Extension Station
An additional station connected on the same circuit as the main station and having the same
telephone number as the main station.
Extra Listing
Any listing of a name or information in connection with a subscriber s telephone number
beyond that to which he is entitled in connection with his regular service.
Foreign Exchange Directory Listing
An alphabetical and directory listing in the directory of an exchange other than the exchange in
which a subscriber is furnished local service.
Individual Line
An exchange line designed for the connection of only one access line.
Installation Charge
A non-recurring charge made for the placing or furnishing of telephone equipment, which may
apply in place of or in addition to Service Connection Charges and other applicable charges for
service or equipment.
Local Channel
That portion of a channel which connects a station to the interexchange channel; it also applies
to a channel connecting two or more stations within an exchange area.
Local Exchange Service
Telephone service furnished between subscriber s stations located within the same local service
area.
Local Message
A communication between subscribers' stations within the same Exchange Area.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications- Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No.Cancels Sheet No.
DEFINITIONS (Continued)
Local Service Area
That geographical area throughout which a subscriber obtains telephone service without the
payment of a toll charge.
Main Station
A suitable telephone instrument or station which is connected to a network access line through a
Central Office and has a unique telephone number.
Party Line
A central office line designed for the connection of more than one network access line.
Premises
All of the building or the adj oiningportions of a building occupied and used by the subscriber; or
all of the buildings occupied and used by the subscriber as a place of business or residence, which
are located on a continuous plot of ground not intersected by a public highway or thoroughfare.
Price List
The document filed by the Company with the Public Utilities Commission which lists the
communication services offered by the Company and the associated prices.
Primary Station
Synonymous with Main Station.
Private Branch Exchange (PBX)
An arrangement of equipment used by a subscriber and connected directly to a central office by
means of trunk access lines, from which connection is made to stations at various locations or
customer premises, thereby providing telecommunications between these stations and also
communication with the general exchange system.
Private Line
A circuit provided to furnish communication only between the two or more telephones directly
connected to it, and not having connection with either central office or P.X. switching
apparatus.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 10Cancels Sheet No.
DEFINITIONS (Continued)
Subscriber
A person or agency subscribing for telephone service. As used in this Price List, a separate subscriber is
involved at each location, or continuous property, where service is furnished. One individual or fmn
therefore may be considered as two or more separate subscribers, even in the same Exchange. The
privileges, restrictions, and rates established for a subscriber to any class of service are limited to the
service at one location; no group treatment of service at separate locations furnished to one individual or
f1I1Il, is contemplated or to be implied, except when defmitely provided for in the schedules.
Telephone Station
A suitable telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so
connected as to pennit transmitting of and receiving telephone messages.
Tie Trunk
A circuit connecting two P .X. systems for the purpose of intercommunicating between the stations
connected with such P.X. switching apparatus. The circuit is not intended to provide for general
exchange service through either of the P.X. systems with which it connects.
Toll Message
A message from a calling station to a station located in a different local service area.
Toll Service
Telephone service rendered by the Company between patrons in different local service areas in
accordance, with the rates specified in the Company s Toll Price List.
Trunk
A telephone communication channel between (a) two ranks of switching equipment in the same central
office, (b) between central office units in the same switching center, or (c) between two switching centers.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 11Cancels Sheet No.
GENERAL RULES AND REGULATIONS
APPLICATION
The rules and regulations specified herein apply to the intrastate services and facilities of
the DIRECT COMMUNICATIONS STARWEST LLC hereinafter referred to as the
Company. Failure on the part of the subscribers to observe these terms and conditions of
the Company, after due notice of such failure, automatically gives the Company the
authority to discontinue the furnishing of service.
EXPLANATION OF SYMBOLS
(C)
(D)
Signifies a changed regulation.
Signifies a discontinued rate, treatment or regulation.
(I)
(N)
Signifies an increased rate or new treatment resulting in increased rate.
Signifies a new rate, treatment or regulation.
(R)
(T)
Signifies a reduced rate or new treatment resulting in reduced rates.
Signifies a change in text but no change in rate, treatment or regulation.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No~ Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
OBLIGATION OF COMPANY
Availability of Facilities
The Company s obligation to furnish telephone service is dependent upon its
ability to secure suitable facilities and to provide such service without
unreasonable expense.
Interruption of Service
An allowance will be made upon notice and demand to the Company for
interruption of service not due to subscriber negligence.
. The company will credit a customer s account by an amount equal to the monthly
rate for one month of basic exchange service (Network Access Line Service), if
the customer reports an out-of-service condition which has deteriorated service to
the extent that the customer cannot make local calls or cannot receive local calls or
cannot use the service for voice-grade communications because of cross talk
static, or other transmission problems, and service is not restored (1) within
sixteen hours after the report of the outage if the customer notifies the Utility that
the service outage creates an emergency for the customer or (2) within twenty-four
hours after the report of the outage if no emergency exists, except that outages
reported between noon on Saturday and 6:00 p.m. on the following Sunday must
be restored with forty-eight hours or by 6:00 p.m. on the following Monday,
whichever is sooner.
The credit will not apply to "out-of-service" conditions resulting from the willful
neglect, misuse or abuse by the customer. The credit will not apply to
out-of-service" conditions where the outage is in the customer s inside wire or
customer s premises equipment. This credit will not apply to "out-of-service
conditions resulting from natural disasters, or circumstances beyond control and
knowledge of the utility. This credit also will not apply to "out-of-service
conditions where service has been temporarily or permanently discontinued
for nonpayment of bills.
Directory Errors and Omission
The Company endeavors to correctly list customers, their telephone numbers and
other information in the local telephone directory.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 13Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
OBLIGATION OF COMPANY (Continued)
Transmitting Messages
The Company does not transmit messages. If, because of transmission difficulties
the operator repeats messages between subscribers, the operator is deemed acting
as an agent of the subscriber.
Use of Other Company Lines
Lines of other companies may be use to reach points outside the Company area
when suitable arrangements can be made.
Defacement of Premises
The Company will repair or replace any defacement or damage of property due to
installation, existence, or removal of Company property, when the damage is the
result of negligence of the Company.
Adjustment of Charges
In case of overbilling, a refund will be made by the Company for the full amount
of excess charges when the amount can be detennined; when the amount cannot be
detennined from available records, the maximum refund will not exceed the
estimated overbilling over a three year period.
In case of underbilling, the company reserves the right to backbill for the
deficiency charges up to a period of three years.
USE OF SERVICE AND FACILITIES
, Ownership and Use of Equipment
All equipment and lines furnished by the Company are the property of the
Company even though located on the subscriber s premises. Company agents or
employees shall have the right to enter said premises at any reasonable hour to
install or maintain equipment, make collections, or remove equipment.
The Company may refuse to install or maintain any service at locations which are
hazardous to Company employees. If such service is furnished, the subscriber may
be required to install and maintain such service, holding the Company hannless
from any claims for damage by reason of the installation and maintenance of this
service.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 14Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
USE OF SERVICE AND FACILITIES (Continued)
Interconnection Policy
Subscriber~provided terminal equipment may be used and subscriber-provided
communication systems may be connected with the facilities furnished by the
Company for telecommunications services subj ect to terms and conditions
outlined in other parts of this Price List. In case any unauthorized attachment is
made, the Company shall have the right to disconnect, suspend, or terminate the
servIce.
Use of Subscriber Service
Subscriber telephone service is furnished only for the use by the subscriber, his
family, and associates. The Company may refuse to install or permit such service
to remain on premises of public or semi-public character.
The equipment may be installed, at such locations provided the service is located
so it is not accessible for public use.
Tampering with Equipment
The Company may refuse to furnish telephone service when company equipment
shows any evidence of tampering for the purpose of obtaining service without
payment of charges applicable to the service rendered by the Company.
Use of Improper Language or Impersonation of Another
The Company may refuse service to anyone who uses or permits abusive or
obscene language over Company facilities or impersonates another individual with
fraudulent or malicious intent.
Governmental Objections to Service
The Company may refuse service or discontinue service to anyone upon objection
to such service by or on behalf of any governmental authority.
Indiscriminate Use of Facilities
The Company may refuse to furnish service or require upgrading of services
provided to any subscriber who allows indiscriminate use of Company facilities
except in case of emergencies.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 15Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
ESTABLISHMENT AND FURNISHING OF SERVICE
Application for Service
Application for service must be made on the Company s standard fonn, which
becomes a contract when accepted in writing by the Company or upon
establishment of service. The subscriber may be required to pay in advance all
charges for the fIrst billing period and connection charge if applicable. The
conditions of such contracts are subject to all provisions of this and other
applicable Price Lists. Requests for additional service may be made verbally, if
provided in the original contract, and no advance payment will be required.
move within the exchange area is not considered to tenninate the contract and
orders for such may be made verbally.
Telephone Numbers
The company may change the telephone number or central office designation of a
customer whenever it considers it desirable in the conduct of its business.
When existing service is continued for a new customer, the telephone number
assigned to the fonner customer may be retained by the new customer only: (a)
the fonner customer consents and properly notifies the company in writing; and
(b) if arrangements acceptable to the company are made by the new customer to
pay all outstanding charges against the service to the company.
AI terati ons
The subscriber agrees to notify the Company of any alterations which will
necessitate changes in the Company s wiring; and the subscriber agrees to pay the
Company s current charges for such changes.
Payment of Service
The subscriber is required to pay all charges for services rendered by the
Company, both exchange and toll in accordance with provisions contained
elsewhere in this Price List. The subscriber is responsible for all charges for
service rendered at his telephone, including collect charges.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 16Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
ESTABLISHED AND FURNISIllNG OF SERVICE (Continued)
Maintenance and Repairs
The Company shall bear the expense of all repair and maintenance of its facilities
except where damage or destruction of its facilities is due to the gross neglect of
the subscriber. The subscriber may not rearrange, remove, or disconnect any
Company facilities without consent of the Company.
Line Extensions
Lines will be extended to permanent customers in accordance with the guidelines
established in the Construction Charge section.
Where required by the conditions, applicants may be required to provide to the
Company suitable private right-of-way parallel to the public highway.
Unusual Installation Costs
When special conditions or special requirements of the subscriber involve unusual
construction or installation costs, the subscriber may be required to pay a
reasonably proportionate share of such cost. Title to all facilities constructed and
paid for wholly or in part by the subscriber is vested in the Company.
Reconnection Cliarge
Where service has been terminated by the company, the regular non-recurring
charges shall apply for reconnection of service.
TELEPHONE DIRECTORIES
The Company will furnish to its subscribers, without charge, only such directories as it
deems necessary for the efficient use of the service. Other directories will be furnished
at the discretion of the Company at a reasonable charge.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 17Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
ESTABLISHMENT OF DEPOSITS
Deposits
The Company adopts by reference the Rules and Regulations for all Telephone
Companies Under the Jurisdictions of the Idaho Public Utilities Commission
promulgated in Order No. 15290 in Case No. P-300-6 by the Idaho Public Utilities
Commission and all amendments to those rules which may be hereafter adopted by
the Idaho Public Utilities Commission. Copies of these Rules and Regulations are
on file in the business office and are available for public inspection.
Interest to be Paid on Deposits
Simple interest, at the rate provided by the Idaho Public Utility Commission, shall
accrue from the date of deposit until the date of refund or application to the
customer s telephone bill.
MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
Minimum Contract Periods
Except as hereinafter provided, the minimum contract period for all services and
facilities is one month at the same location.
The length of contract period for directory listings, where the listing actually
appears in the directory, is the directory period. The directory period is from the
day on which the directory is first distributed to the subscribers to the day the
succeeding directory is fITst distributed to subscribers.
The Company may require a minimum contract period longer than one month at
the same location in connection with special (non-standard) types or arrangements
of equipment, or for unusual construction necessary to meet special demands, and
involving extra cost.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont'
Termination of Service - Subscriber s Request
Service may be terminated prior to the expiration of the minimum contract period upon
notice being given to the Company, and upon payment of any applicable termination
charges, in addition to any applicable charges due for service which has been furnished.
In the case of service for which the minimum contract period is one month, termination
will require that charges due for the balance of the minimum period be paid.
In the case of directory listings where the listing has appeared in the directory or where a
non-listed or non-published listing has been properly omitted, the charges are due to the
end of the directory period, except that in the following cases charges will be continued
only to the date of the termination of the extra listing or proper omission with a minimum
charge of one month.
(1)
(2)
The Contract for the main service is terminated.
The listed party becomes a subscriber to some other class of exchange service.
(3)
(4)
The listed party moves to a new location.
The listed party dies.
For special equipment, the charges will be based on the individual circumstances in each
case as agreed upon at the time of installation.
Contracts for periods longer than one month covering services whose installation required
line extensions may be terminated upon payment of all charges that would accrue to the
end of the contract period, or the contract will be transferred to a new applicant who is to
occupy the same premises and will subscribe to he service effective on the day following
termination by the original subscriber.
Service may be terminated after the expiration of the initial contract period, upon the
Company being notified and upon payment of all charges to the date of the termination of
the service.
Service may be canceled by the Customer only on not less than 30 days written notice to
the Company. In the event the Company is unable to disconnect the Customer s access
line by the requested cancellation date, the customer will be responsible for any usage
over the line.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE'LIST NO.Original Sheet No. 19Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont'
Termination of Service By The Company
For any of the following reasons, the Company may discontinue service upon at
least 10 days ' written notice or cancel an application for all services without
incurring any liability. Separate accounts for the same Customer are also subject
to this provision.
In the event that a Customer s bill remains unpaid after more than thirty days
following the rendition of the bill.
In the event of a violation of any regulation governing the service under this
tariff, when necessitated by conditions beyond the Company s control, a
violation of any law, rule, or regulation of any government authority having
jurisdiction over the service.
Where the Company is prohibited from furnishing services by order of a court
or other government authority having jurisdiction.
The Company, by written notice to the Customer, may, without incurring any
liability, cancel or suspend the provision of service or equipment for the
following reasons: non-payment of any sum due to the Company from the
Customer, whether pursuant to service offered under this price list or otherwise;
or as a result of actions of a government agency which forces discontinuance of
the provision of service or equipment; or for violation or threatened violation of
any of the terms or conditions of this price list by the Customer or authorized
user; or if the Customer becomes insolvent or bankrupt, or makes a general
assignment for the benefit of creditors or as otherwise permitted by this price list.
Cancellation will be effective on the date specified on the written notice.
reasonable attempt will be made within twenty-four (24) hours after the ten (10)
day cancellation notice period to personally contact the Customer.
Service may be canceled by the Customer only on not less than 30 days written
notice to the Company. In the event the Company is unable to disconnect the
Customer s access line by the requested date, the customer will be responsible for
any usage over the line.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 20Cancels Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
PAYMENT FOR SERVICE AND FACILITIES
The subscriber shall pay for service and facilities monthly in advance, except all various
units of government, and shall pay for Moves and Changes when billed. Failure to
receive a bill does not relieve the subscriber of the responsibility for payment in
accordance with the provisions set forth herein.
All bills for service are due and payable at the office of the Company on or before the
fifteenth day following the post marked date of the statement of the month in which the
bill is rendered.
SPECIAL SERVICES AND FACILITIES
Special services and facilities not ordinarily used in the furnishing of telephone service
and not otherwise provided for by the Price List schedules of the Company may be
furnished or leased pursuant to special contract for such special service or facility for
such period as may be agreed upon, provided such special service or facility or the use
made thereof is not unlawful and does not interfere with the telephone service furnished
by the Company. Special services are provided for each individual application as a
custom-engineered system to satisfy and provide for the needs of that customer.
Applicable charges will be determined by the Company for each individual system.
the event any such special service or facility or the use made thereof interferes with the
furnishing of the telephone service by the Company, the Company may terminate such
contract and cease to furnish such special service or facility after thirty days written
notice to the subscriber.
LIABILITY OF COMP ANY
The included tariff language does not constitute a determination by the Commission that
a limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court's responsibility to
adjudicate negligence and consequential damage claims. It is also the court'
responsibility to determine the validity of the exculpatory clause.
CUSTOMER NOTICE
The Company will give at least 10 days notice to customers and the Idaho PUC before
increasing rates or other changes. The notice to customers will be either individual
notice or a public notice in the newspapers in Company s Idaho service areas.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS STARWEST LLC
PRICE LIST NO.Original Sheet No. 21Cancels Sheet No.
NETWORK ACCESS LINE SERVICE
RATES
Access Lines
Local Service
Monthly Rate
Residence(Bd1 Business B-
ABX Trunks
CONDITIONS
The above rates apply to the provision of network access lines which, when connected to a suitable
telephone instrument provides access to the telephone network.
Instruments must be provided by the subscriber, subject to the conditions described in the
Connection With Subscriber-Owned Equipment portion of this Price List.
Additional instruments may be attached to network access lines. The Company reserves the right
to limit the number of instruments connected to an access line if they cause interference with the
normal operation of the line.
Tone Dial service is provided only where the facilities are available.
Business Rates Apply:
At any location where activities are of a business, trade, or professional nature.
At any location where the listing of service at that location indicates a business, trade or
profession.
Where only one network access line is provided at a location which is both a residence and a
business.
At schools, hospitals, libraries, churches, and other similar institutions.
Residence Rates Apply:
In private residence where business listings are not provided and telephone service is not
used for the conduct of business.
In the place of residence of a clergyman, physician, or other medical practitioner provided
the subscriber does not maintain an office in the residence.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 22Cancels Sheet No.
SERVICE CONNECTION, MOVE AND CHANGE CHARGES
RATES
Business Residence
Service Order
Line Connection
Premise Visit
CONDITIONS
These charges are intended to cover the expense incurred by the Company in conjunction
with the following:
Establishment of service;
Change in location of a service to other premises;
Transfer of service from one customer to another;
Change of telephone number at customer s request;
Installation of auxiliary equipment;
Restoral of service disconnected for nonpayment.
Charges shown are in addition to installation charges shown under other Price List schedules.
Charges shown in this schedule are based on work being performed during regularly
scheduled working hours of the Company s employees. Work performed with overtime labor
costs will be performed at direct cost to the customer.
No charges will apply under the following circumstances:
Service to which no monthly rates apply
DEFINITIONS
Service Order
Applicable to work done in receiving, recording and processing information necessary to
execute a customer s request for the establishment of service. It is also applicable for
customer s request for additions, moves or changes to existing service.
Premises Visit
Applicable if a Company employee must visit the customer s premises to move or change a
service drop or standard network interface at the customer s request. Not applicable when a
Company employee is on the customer s premises for any other business purpose.
Line Connection
Applicable for work done in the Central Office or work involving Central Office equipment
necessary to provide a network access line or make changes to an existing network access
line.
If service requires work in more than one Central Office area, this charge applies for each
office.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 23Cancels Sheet No.
INTRAEXCHANGE PRIVATE LINE
RATES
Installation
Monthly
Rate
Per Channel Termination Actual Cost ICB
CONDITIONS
The Company will furnish and maintain Private Lines, where facilities are available and
within the Exchange Area, for communication between stations not connected to the
telephone network.
The channel termination rate will apply for each termination within the exchange area.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 24Cancels Sheet No.
DIRECTORY ASSISTANCE SERVICE
RATES
Per each Directory Assistance Call
CONDITIONS
The above charge will apply to each call to a directory assistance operator requesting
information for locations within the company.
The charge will apply regardless of whether or not the operator is able to supply the
requested information.
A maximum of two requests for information will be allowed per directory assistance call.
Charges for Directory Assistance calls placed from:
Customers who have a reading, physical or visual handicap and thus are unable to use the
directory are able to receive 5 Directory Assistance Calls per month free of charge.
In the event a customer obtains directory assistance service through fraudulent means, in
addition to any other action authorized by this Price List, the Company may assess
appropriate Directory Assistance charges on the customer s regular telephone account.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 25Cancels Sheet No.
CUSTOM CALLING FEATURES (CCF)
RATES
MontWy RateResidence Business
Custom Calling Feature (CCF)
Call Waiting
Call Forwarding - Variable
Conference Calling (3- Way)
Speed Calling - 8 Numbers
Speed Calling - 30 Numbers
Fixed Calling (Wann Line)
CONDITIONS
Custom Calling Services are available only to those customers who are served from a
Central Office equipped to provide such services.
From time to time the company may offer promotional programs where the non-recumng
charges may be waived.
When a service is programmed for both Conference Calling and Call Waiting only one of
the two may be activated at anyone time.
When a service is programmed for both Call Waiting and Call Forwarding only one of
the two may be activated at anyone time.
A service may be programmed with any combination of the six custom calling services.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO. -1 Original Sheet No. 26Cancels Sheet No.
CUSTOM CALLING FEATIJRES (CCF) (Continued)
DEFINITIONS
Call Waiting - a distinctive tone informs the telephone user that another call has been placed
to his line. By briefly depressing the hookswitch, the user will be connected to the second
caller while holding the fIrst, subsequent depressions of the hookswitch will allow the user to
alternate between callers.
Call Forwarding - permits transfer of all incoming calls automatically to any dialable
number. The number can be selected by the customer each time Call Forwarding is activated
or the call directed to the previously selected number. If the alternate location is not a free
call the customer will be billed for each call forwarded.
Conference Calling - permits a telephone user to add a third party to an existing local or long
distance call. It will also permit a telephone user to consult privately with a third party while
holding the original call.
Speed Calling - permits placing local and long distance calls to preselected telephone
numbers by dialing an abbreviated code. To add a number to the calling list the customer
uses his own telephone.
Fixed Calling - after dial tone is obtained, if the caller does not commence dialing within a
predetermined length of time, a call will automatically be placed to a number previously
selected by the subscriber.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 27Cancels Sheet No.
RATES
ADVANCED CUSTOM CALLING FEATURES (ACCF)
Monthly Rate
Residence Business
Advanced Custom Calling Features (ACCF)
Account Code Forced
Anonymous Call Rejection
Automatic Callback
Automatic Recall
Call Forward Busy
Call Forward No Answer
Call Forward Busy/No Answer
Call Hold/Retrieve
Call Pick Up Directed
Caller ill - Number Only
Caller ill - Name and Number
Caller ill - Per Call Blocking
Caller ill - Per Line Blocking
Caller ill - Per Call Unblocking
Cancel Call Waiting (*70)
Customer Originated Trace
Distinctive Alert/Call Waiting Access
Distinctive Ringing-l st Number
Distinctive Ringing-Additional Numbers
Do Not Disturb
Home Intercom
Hot Line
Make Busy
Message Waiting Indication
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Wake Up Service
Warm Line
Per Usage Rate
Residence Business
Issued Date:
Issued By:Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
Effective Date:
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 28Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont'd)
Custom Feature Packages
Residence
Premium Residence Package Includes:
Voice Mail - Premium
Caller ill - Name and Number
Anonymous Call Rejection
Call Waiting
Call Forwarding
Call Forward BusylNo Answer
Message Waiting Indication
Conference Calling
Home Intercom
Wake Up Service
Automatic Callback
Automatic Recall
Speed Calling - 8 or 30 Numbers
Basic Residence Package Includes:
Voice Mai1- Basic
Caller ill - Name & Number
Call Forward BusylNo Answer
Message Waiting Indication
Anonymous Call Rejection
Conference Calling
Speed Calling - 8 Numbers
Business
Premium Business Package Includes:
Voice Mail - Premium
Caller ill - Name & Number
Call Waiting
Call Forwarding
Call Forward BusylNo Answer
Message Waiting Indication
Conference Calling
Speed Calling - 30 Numbers
Distinctive Ringing - 1 st Number
Automatic Callback
Automatic Recall
Basic Business Package Includes:
Voice Mail- Basic
Call Waiting
Call Forwarding
Call Forward BusylNo Answer
Message Waiting Indication
Conference Calling
Speed Calling - 8 Numbers
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 29Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
CONDITIONS
Advanced Custom Calling Features are available only to those subscribers who are served
from a Central Office equipped to provide such services.
Certain Advanced Custom Calling Features are not available with party line service.
Calling Name and Number Deliver, Blocking and Anonymous Caller Rejection require an
additional piece of Customer Provided Equipment (CPE) to fully activate features.
Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and
Distinctive Ringing/Call Waiting provide customers with four different options for treating
incoming calls. Each feature is capable of holding a list of up to 12 directory numbers
(DNS) that should receive screening treatment. Once a customer has programmed the list
and turned on the feature, the switch will screen each incoming call and direct the call to
the treatment specified by the feature.
For those Advanced Custom Calling Features billed on a per usage basis excluding Call
Trace, a maximum amount as listed above will be billed once the per usage charges reach
or exceeds the maximum.
From time to time, the Company may offer special promotions to its customers. These
offerings will generally consist of a reduced price, a waiver of installation charges, or a
free service with a purchase of another service. These offerings may be limited to certain
dates and locations, and will be for limited time periods. When such an offering is made
the Commission will be notified and a copy of the offering will be provided to them.
OBLIGATION OF COMPANY
1. Limitation of Obligation with Respect to Privacy Concerns
The Company shall be held harmless by the subscriber in cases where the subscriber
telephone number is transmitted via the Caller ill CLASS Feature to another subscriber who
subscribes to that service, and the subscriber has not blocked the transmission of his telephone
number.
2. Obligation of the Subscriber
Under no circumstances should any subscriber to the Caller ill Advanced Custom Calling
Feature use telephone numbers delivered to him for purposes of marketing any service, or for
the sale of those numbers to any interested party. Permitted uses of the number information
received through the Caller ill service include:
billing and collection, routing, screening, and completion of the originating subscriber
call or transaction, or for services directly related to the originating subscriber s call or
transaction. "
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 30Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
OBLIGATION OF COMPANY (Cont'd)
Caller ill information can be used only to market goods and services to existing customers, and only to
market goods and services to existing customers that are directly related to those the existing customer
already uses.
Notification of illegal procedures having been given herein, the Company shall be held harmless by all
parties in cases where subscribers of the Company use this information in an unauthorized manner, as
described above.
DEFINITIONS
Account Code Forced - this feature prevents the use of a telephone by unauthorized individuals. A
code must be dialed which is recognized by the system, thereby allowing the use of the telephone. If an
invalid code is dialed, then reorder tone is returned to the subscriber.
Anonymous Call Rejection - allows the subscriber to reject private numbers. With this service, if the
caller does not allow their number to be recognized, they will hear a recorded announcement telling
them "The number you have reached is not accepting calls from private numbers." To activate this
service, dial *77 (rotary-1177) or deactivate, dial *87 (rotary-1187).
Automatic Callback - allows the subscriber to automatically return a call to the number of the phone
that last called. By dialing the access code (*66) push-button or 1166 rotary, the callback feature will
automatically dial the last calling number. The feature can be deactivated by dialing (*86) push-button
or 1186 rotary.
Automatic Recall - allows the subscriber who calls a busy number to dial an access code (*69) push-
button or 1169-rotary to be alerted, by way of a distinctive ring, when the number is no longer busy.
When the user picks up their phone, they will be connected automatically to the previously busy
number. To deactivate the Automatic Recall feature, the user can dial (*89 ) on a push-button phone or
1189 on a rotary phone.
Call Forwarding Busy - allows a subscriber to have all calls (incoming or intragroup) forwarded to a
predetermined alternate number when the called number is busy. The subscriber can activate the feature
by dialing (*90) push-button or 1190 rotary and deactivate the feature by dialing (*91) push-button or
1191 rotary. The alternate number can be any dialable number and can be modified only at the Central
Office. If the alternate location is not a free call, the subscriber will be billed for each call diverted.
Call Forward No Answer - allows a subscriber to have all calls (incoming or intragroup) forwarded to
another number if the subscriber does not answer after a preset number of ringing cycles as set by the
Company. The subscriber can activate the feature by dialing (*92) push-button or 1192 rotary and
deactivate the feature by dialing (*93) push-button or 1193 rotary.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 31Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
DEFINITIONS (Continued)
Call Forward Busy/No Answer - allows a subscriber to have incoming calls (those which originate
outside the group) forwarded to another number if the subscriber does not answer after a preset
number of ringing cycles which are set by the Company. The subscriber can activate the feature by
dialing (#92) push-button and deactivate the feature by dialing (#93) push-button.
Call HoldlRetrieve - This feature allows a subscriber to return the telephone s handset on-hook
while a call is in progress. Calls placed on Hold are retrieved by dialing the Call Hold-Retrieve
feature access code.
Call Pick Up Directed - allows a subscriber to answer a call directed to another line which has been
answered or is ringing by dialing a preset access code (#60) and the telephone number of the line to
be answered. Both the originating line and the line to be answered must be equipped with the
feature.
Caller ID - Name and Number - allows for the automatic delivery of a calling party s name and
telephone number (including nonpublished and nonlisted telephone numbers) to the called
customer, after the fIrst ring, but before the call is answered. The name and number are displayed
on customer provided equipment.
The name displayed shall be the name associated with the calling telephone number as shown on the
Company s records. The Company, in its discretion, may abbreviate or limit that name for display
purposes. The Company does not assure name accuracy, and it shall not be liable to any party for
errors, omissions or mistakes. The Company s sole and obligation shall be to reasonably correct
errors in names when notified in writing of such errors.
The calling telephone name and number is only available in those areas where appropriate signaling
network connections exist to forward the calling party s name and number. The calling name and
number is also not available when incoming calls have been handled by an operator or charged to
credit cards. Number delivery for calls originated from a PBX will display the main PBX number
only. If the caller s number is a multi-party line, or is blocked, the number will not be displayed.
Caller ill information transmitted via Caller ill may not be sold or given to another party without the
caller s consent. Caller ill information may only be used for: a) routing or completion of calls, b)
billing of calls, c) account management purposes, d) services directly related to the call or
transaction, e) verification of calling party identity and f) marketing products or services that are
directly related to those previously acquired by the subscriber from the number delivery services
subscriber. Caller ID subscribers failing to comply with any of these conditions will have their
service terminated.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 32Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATIJRES (ACCF) (Continued)
DEFINITIONS (Continued)
Caller ill - Number - same as "Name and Number" except only the calling party s number is
delivered.
Qilller ill Per Call ern Blocking - allows a subscriber to block delivery of his/her name and
number when calling someone with Caller ill capabilities. The activation code for this feature is
(*67) push-button or 1167 rotary. This feature is provided free of charge to all subscribers
receiving telephone service from suitably equipped central offices.
Caller ill - Per Line Blocking - provides a permanent indicator on a customer s line. Once block is
established on the customer s line, the private status can be deactivated by the customer on a per
call basis.
Caller ill - Per Call Unblocking - allows a subscriber who has Caller ill - Per Line Blocking to
unblock delivery of his/her name and number when calling someone with Caller ill capabilities.
The activation code for this feature is *82 (1182 rotary). This feature is provided free of charge.
Cancel Call Waiting - allows the subscriber to cancel Call Waiting before or during one telephone
call. The access code to cancel Call Waiting is (*70) push-button or 1170 rotary.
Customer Originated Call Trace (COT) - allows a subscriber to have the last incoming number
automatically traced. The results of the trace are not provided directly to the subscriber; they are
output to the telephone company. The Company, at the subscriber request will forward the results
to the police after a case number has been assigned by the police. The access code for this feature
is (*57) push-button or 1157 rotary.
Distinctive Ringing - allows a subscriber up to three distinctive ringing codes on incoming calls
using one access line. This feature assigns additional telephone numbers to each ringing code.
Distinctive Alert / Call Waiting Access - allows a subscriber to receive a Distinctive Ringing
signal or Call Waiting tone from a line so equipped from parties on a pre-programmed list. If the
call line is idle, a Distinctive Ringing signal will be heard. If the called line is busy, the called line
receives a Call Waiting tone. The access code for this feature is (*81) push-button or 1181 rotary.
Do Not Disturb - allows subscribers to prevent incoming calls from ringing at their stations. Only
callers who have the subscriber s Personal Identification Number (PIN) can override the Do Not
Disturb feature. To activate the feature, the subscriber can dial (*78) push-button or 1178 rotary.
To deactivate the feature, the subscriber can dial (*79) push-button or 1179 rotary. Subscribers
with push-button phones can change their PIN by dialing the access code (#87).
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 33Cancels Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
DEFINITIONS (Continued)
Home Intercom - this feature allows a subscriber to use any extension in a home or business as an
intercom device to call other extensions connected to the same line.
Hot Line - Hot Line service allows a customer to establish a switched connection to a
predetermined number when the customer s telephone goes off-hook. No dialing is required and
the call is processed automatically to the predetermined telephone number.
Make Busy - allows the line to appear busy, even when not engaged. To activate the feature, dial
(*58) push-button or 1158 rotary. Dialing (*59) push-button or 1159 rotary will deactivate the
feature.
Message Waiting Indication - This feature allows a subscriber to hear a special (stutter) dial tone
when they go off-hook and a message is waiting. This feature is an enhancement to voice mail
servIces.
Selective Call Acceptance - allows subscribers to specify a list of numbers from which they are
willing to accept calls. Calls from numbers not contained on the list are routed to an appropriate
announcement. The access code for this feature is (*84) push-button or 1184 rotary, and is used to
add or delete numbers from the list of acceptable calls.
Selective Call FOlwarding - permits the subscriber to create a list of calling numbers that are to be
call forwarded. If a call is received from a Directory Number on the screening list, the call is
forwarded to the designated forward-to number. All other calls are treated normally. The access
code for this feature is (*83) push-button or 1183 rotary.
Wake Up Service - allows a subscriber to dial an access code, receive a second dial tone, and then
dial a time at which a wake-up call is desired. At the entered time, a call is automatically
attempted to that line and, when the call is answered, a tone or an optional announcement is
applied to that line. The subscriber can access the feature by dialing (*76) push-button and can
cancel the request by dialing (*77) push-button.
Warm Line - Warm Line service allows a customer to establish a switched connection to a
predetermined number if the customer does not dial a number within a specified length of time
after going off-hook. When the customer s telephone goes off-hook and dialing begins within a
specified time delay period, the call will proceed normally as dialed. If dialing has not started
before the end of the pred~fmed time delay period, a predetermined stored number is automatically
dialed by the central office switching equipment.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 34Cancels Sheet No.
VOICE MAIL SERVICE
RATES Residence
Monthly
Rate
Business
Monthly
Rate
Basic w /voice mail box:
One 1 minute greeting message
Fifteen minutes of messages (new or saved)
Messages can be up to 3 minutes in length
Storage on new and old messages 10 days
Premium w/voice mail box:
One 2 minute greeting message
Sixty minutes of messages (new or saved)
Messages can be up to 3 minutes in length
Storage on new and old messages 30 days
N/C N/C
CONDITIONS
Voice mail is offered from suitably equipped central offices only. Voice mail is not offered
from central offices that are not equipped to offer the service.
Voice mail is offered to residence and business subscribers as a service that can
automatically answer a telephone line after a certain number of rings or when the called
party s line is in use. For a voice mail box the subscriber must have their lines equipped
with a Call Forwarding feature and if they wish to receive notification of new messages the
line must be equipped with Message Waiting Indication. The rates and charges for these
features are specified in the Custom Calling and Advanced Custom Calling Features
sections of this price list.
Voice mail boxes can store and save messages in differing degrees, depending on the level
of service ordered by the subscriber.
Credit for service interruption will be provided if service is interrupted for a period
exceeding twenty four (24) hours. The credit shall be the monthly amount for service
divided by 30 days times the number of days that service is continually interrupted.
The Company is not responsible for lost or dropped messages. Periodically, the Company
will update the software supporting voice mail service. During this period, voice mail will
not be operational. This period will not exceed 24 hours; therefore, credit for service not
received will not be allowed for regular software upgrades.
Voice mail can be programmed to answer a subscriber s telephone line after a set number of
nngs.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 35Cancels Sheet No.
VOICE MAIL SERVICE (Continued)
A subscriber has access to a voice mail box by dialing a seven or ten digit access number
followed by a personal identification code. The subscriber can then retrieve messages and
save them or erase them. The subscriber can also program a personal greeting that will play
when voice mail answers a telephone line.
The standard mail box features include forwarding to the mail box on no answer (subscriber
selectable for 2 to 5 rings), forwarding to the mail box on busy line, and a new message
indication (stutter dial tone).
Subscribers using call waiting may not choose to have calls forwarded to voice mail on a
busy signal. These subscribers will be interrupted with a call waiting tone burst for as many
rings as the subscriber selects for no answer forwarding. If the subscriber does not answer
the call waiting tone, the second caller will be forwarded to voice mail.
From time to time, the Telephone Company may offer special promotions to its customers.
These offerings will generally consist of a reduced price, a waiver of installation charges, or
a free service with a purchase of another service. These offerings may be limited to certain
dates and locations, and will be for limited time periods. The Commission will be notified
of any offering and a copy of such offering will be provided tothe Commission.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 36Cancels Sheet No.
P A YPHONE SERVICE
RATES
Installation
Charge
Monthly
Rate
Payphone Service
Instrument Implemented Applicable
Nonrecurring Charges
Central Office Implemented Applicable
Nonrecurring Charges
Features and Functions
CO Coin Line Signaling
Special Number Assignment
Selective Class of Call Screening
CONDITIONS
Payphone Service includes lines to which coin, coinless, card reader or a combination of
coin/card reader telephones may be attached.
Payphone Service is a business exchange access line composed of the serving central office
line equipment, all outside plant facilities needed to connect the serving central office with the
customer s premises, and the Network Interface Device (NID) at the demarcation point. These
facilities are Company-provided and maintained and provide access to and from the
telecommunications network for long distance service and local calling.
A maximum of one customer-provided instrument implemented pay telephone may be
connected to anyone instrument or CO implemented coin line.
General Rules and Regulations found in this Price List are applicable to the provision of
Payphone Service.
Directory listings may be provided under the regulations governing the furnishing of listings
for business subscribers.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 37Cancels Sheet No.
PAYPHONE SERVICE (Cont'd)
CONDITIONS (Cont'
A Network Interface Device will be installed at a location determined by the Company which
is accessible to the customer. The Network Interface Device (NID) is a company-provided
jack or its equivalent. It is the point of connection between the telephone company owned
wiring and wiring owned by the Customer.
Applicable Nonrecurring Charges plus actual costs apply for the installation, moye or
rearrangement of the Network Interface Device (NID) on the customer s premises to establish
or reestablish network access.
The Company shall not be liable for shortages of coins collected and deposited at the
subscriber s equipment. The limit of the Company s liability for end user fraud of whatever
nature occurring at or in association with the subscriber s equipment shall be governed by
provisions of this Price List and rule or regulations of the Commission. In case of conflict
between the Price List provisions and Commission rules and regulations, the rule or
regulations shall prevail.
Extensions to a payphone service provider are not permitted.
10.Special Number Assignment is available where technically feasible and requested numbers are
available.
RESPONSffiILITY OF THE CUSTOMER
The customer shall be responsible for the installation, operation and maintenance of the
customer-provided instrument, plus all ancillary equipment, such as booths, shelves, lighting,
directories, etc., used in connection with this service.
The telephone instrument, plus all ancillary equipment, must comply with the requirements of
all applicable federal, state and local laws and regulations concerning disabled, handicapped
and/or hearing impaired persons.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 38Cancels Sheet No.
PAYPHONE SERVICE (Cont'
RESPONSffiILITY OF THE CUSTOMER (Cont'
The customer shall be responsible for the payment of charges for all local and toll
messages originating from or accepted at this type of service, including any Directory
Assistance Calls.
Customer s are responsible for any federal, state, or local taxes on the Customer Owned
Pay Telephone or calls made from that phone.
The customer-provided instrument must be registered in compliance with Part 68 of the FCC'
Rules and Regulations or be connected behind an FCC registered protective coupler under Part
68 of the FCC Rules and Regulations and have the following operational characteristics:
Must be able to access the operator at no charge and without using a coin.
Must be able to access Directory Assistance.
Must be able to complete local and toll calls.
d. Must be able to access 911 emergency service, where available, at no charge and
. without using a coin.
Must be able to access toll free 800/888 Service at no charge and without using a coin.
Must allow any End User to reach their preferred Long Distance Carrier by dialing the
appropriate Long Distance Carrier Access Code. These codes must conform to the
industry standard formats of 1 XXX and 101XXXX.
Instruments must be labeled or there must be posed in close proximity to the instrument
information including:
Name, address and (local or toll free) telephone number of the private pay phone owner;
Procedure for reporting service difficulties and method of obtaining refunds;
A statement that the instrument is not owned by the Local Exchange Company and that
charges for calls made on the instrument are not regulated;
Dialing instructions;
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS STARWEST LLC
PRICE LIST NO.Original Sheet No. 39Cancels Sheet No.
PAYPHONE SERVICE (Cont'
RESPONSffiILITY OF THE CUSTOMER (Cont'
(Cont'd)
Operational characteristics such as pre-payor post-pay;
Emergency dialing information including dial tone fIrst, coin-free 911 or other
emergency access; and
Where calls are timed, the time limits per call.
Customers who elect not to subscribe to Selective Class of Call Screening will be fully
responsible for all calls billed to customer s exchange access line. The Telephone Company
shall have no responsibility to adjust any such charges and! or release customer from paying
any such charges. Customer will hold the Telephone Company harmless from and against any
liability or loss resulting from all calls billed to customer s exchange access line.
The customer is responsible for compliance with the FCC's Rules and Regulations and the
State Commission s Rules and Regulations regarding the use of customer-provided pay
telephones.
VIOLATION OF REGULATIONS
Where any customer-owned pay telephone is in violation of this Price List, the Company will
take whatever action is necessary to protect the network and will promptly notify the customer
in writing of the violation.
The customer shall discontinue use of the customer-owned pay telephone or correct the
violation and notify the Company in writing within five (5) days after receipt of such notice
that the violation has been corrected.
Failure of the customer to discontinue such use or to correct the violation will result in the
suspension of the customer service until such time as the customer complies with the
provisions of this Price List.
INSTRUMENT IMPLEMENTED P A YPHONE SERVICE
Instrument Implemented Payphone Service is offered for use with a customer provided pay
telephone. All attachments of a customer provided instrument to the network must be made
pursuant to the rules and regulations set forth in this Price List and as required by State and
Federal commissions.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 40Cancels Sheet No.
P A TIRONE SERVICE (Cont'd)
CENTRAL OFFICE (CO) IMPLEMENTED COIN LINE
1. Central Office Implemented Coin Line provides coin signaling. It is a line side connection
from the local exchange switch to the point of demarcation at the customer premise.
Features are additives to the operation of a flat rate access line that provide for CO
Implemented coin line service. The Company offers those features that are provided by the
functionality of the Company s switches. These include coin supervision, coin control (collect
and return of coins, if applicable), and answer supervision. The company does not offer
operator services. CO implemented coin line features that are implemented by the
functionality of an operator service provider, such as coin rating, coin refund, repair referral
and operator call screening, are the responsibility of the Payphone service provider
Customer).
Validation maybe performed through Originating-Line Screening (OLS). OLS enables
operator service providers to determine whether there are billing restrictions on the exchange
access line from which a call originates. OLS service delivers codes on operator assisted calls
to identify calls originating from privately owned payphones, inmate locations, and
hotels/motels, etc. Rates for this service are found in the appropriate interstate access tariff
when facilities and services are available.
CO Implemented Coin Line features, including coin line signaling, coin collect and return
(where applicable) and answer supervision, are provided by the Telephone Company per the
technology available from the Company s facilities. It shall be the responsibility of the CO
Implemented Coin Line payphone owner to assure technical and operational compatibility
with the coin line features offered by the Telephone Company.
FEATURES AND FUNCTIONS
CO Coin Line Signaling provides signaling on the line notifying the line that the called party
has answered and provides an electrical signal on a CO Implemented Line indicating to the
payphone equipment to collect or return coin(s) to the calling party. This feature is an additive
to the CO Implemented Coin Line.
Special Number Assignment is a specific number requested by the customer. This service is
available where facilities are available and it is technically feasible to provide. This feature is
an additive to the CO Implemented Coin Line or to the Instrument Implemented Payphone
Service.
Issued Date:
Issue~ By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 41Cancels Sheet No.
P A YPHONE SERVICE (Cont'd)
FEATURES AND FUN CTI 0 NS (Cont' d)
Selective Class of Call Screening will be provided where such facilities are available at the
customer s option. Selective Class of Call Screening treatment enables the customer to
restrict outgoing operator-handled calls, placed over the Telephone Company s network, from
the service point to only those calls which are charged to a called telephone, a third number or
a calling card.
DEFINITIONS
Billed Number Screening - allows the customer to identify to the Telephone company that they will not
accept any Third-number and/or Collect calls for billing to their telephone number. The Company places
infonnation regarding this screening restriction into a database that is nonnally accessed by operator
service providers prior to such calls being completed. When customers have indicated that they do not
wish to accept billing for any Third-number or Collect calls, the database will not validate charging for
such a call. The operator service provider can then decide whether to complete the call based on this
infonnation provided by the database. Billed Number Screening can be ordered to screen third-number
billed calls, collect calls, or both.
Central Office (Q2) Implemented Coin Line - access line that provides coin signaling.
Demarcation Point - the point of connection, provided and maintained by the telephone company, at which
the station wiring becomes dedicated to an individual customer s use. For an individual customer
dwelling, this point of connection will generally be the modular jack incorporated into the customer side of
the Network Interface Device (NID). The drop wire and the network protector will continue to be
provided by, and remain the property of, the telephone company. The demarcation point is usually the
point at which the telephone company wiring connects with the customer s wiring.
Network Interface Device (NIIll - a device wired between the telecommunications protector and the
inside wiring to isolate the customer s equipment from the network.
Issued Date:
Issued. By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 42Cancels Sheet No.
DIRECTORY LISTINGS
RATES
Monthly
Rate
Additional or Alternate Listing - Business
- Residence
Cross Reference or Duplicate
Extra Lines, per line
Non-List
Non-Publish
CONDITIONS
The regulations for directory listings as provided in this section, apply only to that section of
the directory containing the regular alphabetical list of names of subscribers.
Primary Listing
One listing without charge, termed the Primary Listing, is provided as follows:1. For each separate subscriber service. When two or more main station lines or PBX
trunk lines are consecutively operated, the first number of the group is considered
the primary listing.
Non-listed telephone numbers are listed in the information file, but are not listed in
the Company s directory. They will be given out upon request.
Non-published numbers are not listed either in the directory or the information file
and are not to be given out to anyone unless authorized by court of law.
Restrictions
Names in directory listings shall be limited to the following:
In connection with residence service:(a) The individual names of the subscriber, or(b) The individual name of a member of the subscriber s family, or(c) The individual name of a permanent member of the subscriber s household
(d) Dual Goint) listings for customers who share the same surname and reside at
the same address.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - S tarwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 43Cancels Sheet No.
DIRECTORY LISTINGS (Cont'd)
CONDITIONS (Cont'
Restrictions (Cont' d)
In connection with business service:(a) The individual name of the subscriber, or(b) The name under which the subscriber is actually doing business, or(c) The name under which a business is actually being conducted by someone
other than the subscriber and which the subscriber is authorized by such
other to use, or(d) The individual names of the officers, partners, or employees of the
subscriber, or(e) The names of departments when such listings are deemed necessary from a
public reference viewpoint.
The Company may require that the subscriber provide the Company with written pennission
for the insertion or continuance of listings. The Company may refuse to accept or may delete
listings of a business which the subscriber claims to represent. The Company may refuse to
accept or may delete a listing which includes the trade name of another.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 44Cancels Sheet No.
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs)
An automatic dialing an announcement device (ADAD) dials telephone numbers it has been
programmed to dial and plays a recorded message when a call is answered. There are two
types of ADADs: those used for solicitation calls and those used for non-solicitation calls.
RATES
Per Access Line
CONDITIONS
Certification
Monthly
Business
Access Line
Rate
Before any ADAD, other than one that will be used to deliver a message in
response to an emergency, may be connected to the telephone network, the
potential user must verify in writing to the Company that the ADAD(s) will have
the capacity to comply with the requirements of these Price List provisions and that
the user will use the ADAD(s) only in compliance with these provisions.
Customer Obligation
The potential user must notify the Company in writing of the intended use of
the ADAD(s). The notice shall list the calendar days and clock hours during
which the ADAD(s) will be used and shall estimate the message attempts
per hour and the average length of completed messages.
The ADAD user (customer) must notify the Company in writing within 30
days of any changes in the ADAD operation that results in either an increase
or decrease in the number of message attempts per hour and/or the average
length of completed message
The use of automatic dialing and announcement devices (ADADs) that do
not automatically disengage the called party's line when the called party
hangs up its receiver are absolutely prohibited, except for their use in
security and alarm systems or other systems in which the called party has
previously agreed to the ADAD's call and has consented to its line being
engaged in this manner.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 45Cancels Sheet No.
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs) (Cont'd)
ADADs are prohibited from making unsolicited calls before 9:00 AM or
after 9:00 PM.
ADADs are prohibited from calling public safety numbers such as police
fire and emergency services. ADADs are prohibited from calling unlisted
unpublished or inward W ATS numbers. ADADs are prohibited from calling
more than one number held by a given called party.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 46Cancels Sheet No.
CONNECTION WITH SUBSCRIBER-OWNED EQUIPMENT
RATES
Local line access will be supplied at the rates described in the "Network Access Line
Service" section of this Price List.
Service Call
If a trouble report results in a service call and the trouble is found to be in the
customer-provided equipment: /hr.
/mile
CONDITIONS
Customer-provided terminal equipment or communication systems (CPE) used in
conjunction with telephone service shall not interfere with any of the service offerings of the
Company, endanger Company employees or the public, damage or require the alteration of
Company facilities, interfere with the proper functioning of Company facilities, or impair the
operation of the telephone network. Upon notice from the Company that the CPE is causing
or is likely to cause such hazard or interference, the customer shall make whatever changes
are necessary to correct the problem.
The Company shall not be responsible for the installation, operation maintenance of any
CPE. The customer shall be responsible for the payment of all Company charges for visits
by the Company to the customer premises where a service difficulty or trouble report results
from customer-provided equipment or facilities.
Where CPE is connected to Company facilities, the responsibility of the Company shall be
limited to the furnishing, operation and maintenance of such facilities in a manner suitable
for telephone service. The Company shall not be responsible for the through transmission of
signals generated by the CPE or, for the quality of, or defects in, such transmission, or the
reception of signals by CPE.
The Company shall not be responsible to the customer if changes in any of the facilities
operations or procedures of the Company render any CPE obsolete or require modification or
alteration of such equipment or otherwise affect its use or performance.
Where CPE is used with telephone service in violation of any of these conditions, the
Company will take whatever action is necessary to protect the network and will promptly
notify the customer of the violation in writing. The customer shall discontinue use of the
equipment or correct the violation. Written confmnation of the corrective action taken will be
supplied to the Company within 10 days following receipt of notice of the violation by the
customer. Failure of the customer to comply with these requirements shall result in
suspension of the customer s service until the customer complies with the provision of this
Price List.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 47Cancels Sheet No.
TRUNK HUNTING SERVICE ARRANGEMENTS
RATES
Monthly Rate
Hunting Service per line or
Trunk in a group so arranged
CONDITIONS
Trunk hunting service arrangement is equipment located in the Telephone Company
central office arranged to select the next available line of a customer s group of hunting
lines, when the line associated with the called number of the customer is busy.
When a customer requests that specific sequential numbers be reserved for his future use
with additional lines, there will be a monthly charge of 1/3 business access line rate.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 48Cancels Sheet No.
LONG DISTANCE MESSAGE RESTRICTION-LOCAL EXCHANGE SERVICE
RATES
Monthly Rate
Long Distance Message Restriction - Residence
- Business
CONDITIONS
Long Distance Message Restriction - Local Exchange Service is an arrangement
which permits Local Exchange Service line users to dial local service area calls but
prevents the origination of long distance calls.
Long Distance Message Restriction - Local Exchange Service is provided for use
only on individual network access line service and only where the customer has
other network access line service on the same premises arranged for unrestricted
use of the telecommunications network.
The acceptance of collect call messages is not restricted by this arrangement.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS STARWEST LLC
PRICE LIST NO.Original Sheet No. 49Cancels Sheet No.
VACATION SERVICE
RATES
Vacation Service
Monthly
Y2 of the Total Monthly
Network Access Line Rate And
Any Additional Items Billed As A
Fixed Monthly Service or Surcharge
CONDITIONS
Vacation service may be requested by the customer for any class of residential network
access line service.
Vacation rate service is granted for not less than one month and not more than six months
within any consecutive twelve-month period. Vacation rate service may begin on any day
of the month.
Sufficient advance notice shall be given to pennit arrangements for establishment or
extension of vacation rate service or early restoral to complete service.
Complete service will be restored without notices on the last day of the designated vacation
service rate period, unless the subscriber requests the Company to restore service sooner or
to extend the vacation rate service period (to maximum of six months).
No outward or inward service is provided during the period of suspension.
A Line Connection Charge will apply to the suspension or restoral of service.
Any charges made for additional directory listings will continue at the full rate during the
vacation period.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.. 1 Original Sheet No. 50Cancels Sheet No.
OPERATOR VERIFICA TION/INTERRUPTION SERVICE
RATES
Verification, per request
Interrupt, per request
DESCRIPTION
Customers may obtain assistance in detennining if a called line is in use (herein
called verification) or in interrupting a conversation in progress due to an urgent or
emergency situation (herein called interrupt) by calling the "0" operator.
Verification and interrupt service is furnished where and to the extent that facilities
pennit.
The customer shall indemnify and save the Company hannless against all claims
that may arise from either party to the interrupted call or any person.
REGULATIONS
Verification:
A charge applies each time the operator verifies a called line and hears voice
communication.
Interrupt:
A charge applies each time an operator interrupts a conversation that is in progress
on the called line.
If an operator both verifies the condition of the line and interrupts conversation on
the same request, both the verification and the interrupt charges will apply.
The charge for interrupt applies whenever the operator interrupts the conversation
even though one or the other parties interrupted refuses to tenninate the
conversation in progress.
Charges for verify/interrupt service may be billed to a Calling Card. Charges may
not be billed on a collect basis
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID
DIRECT COMMUNICATIONS ST ARWEST LLC
PRICE LIST NO.Original Sheet No. 51Cancels Sheet No.
OPERATOR VERIFICATION/INTERRUPTION SERVICE
REGULATIONS (Cont'd)
The charges for verify/interrupt service are in addition to any applicable rates, i.
operator assistance charges or calling card messages charges.
, as a result of interrupt the line is cleared, and, at the calling party s request, the
operator completes the call, the applicable operator assistance charges, and/or
calling card message charges apply in addition to the interrupt charges.
The verify charge will not apply if the number verified is not in use and the
operator completes the call.
No verification or interrupt charge will apply if the requesting customer identifies
that the call is from an authorized Public Emergency Agency. An authorized
Public Emergency Agency is derIDed as a government agency which is operated by
the Federal, State or local government and has the capability and legal authority to
provide prompt aid to the public in emergency situations.
10.No charge will apply when the operator encounters a trouble condition or has
reason to believe a trouble condition exists.
11.Verification and interrupt service is furnished to coin and non-coin customers.
12.Person-to-Person service is not offered.
Issued Date:
Issued By:
Effective Date:
Jeremy Smith, Manager
Direct Communications - Starwest LLC
Rockland, ID