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HomeMy WebLinkAboutDiscount Call Rating Inc dba Flat Rate Long Dist.pdfDiscount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.C. No. Original Page 1 Issued: December 28, 1998 Effective: January 11 , 1999 PRICE LIST APPLICABLE TO INTEREXCHANGE SERVICES WITHIN THE STATE OF IDAHO PROVIDED BY DISCOUNT CALL RATING, INC. d/b/a FLAT RATE LONG DISTANCE INC. d/b/a ConnectFREE Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho _0. -.__'".. . ' -. J Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.C. No. Original Page 2 Issued: December 28 , 1998 Effective: January 11 , 1999 CHECK PAGE Each page of this Price List is effective as of the date shown at the top of the page. The revised pages listed comprise all changes from the original Price List that are in effect as of the date shown. PAGE REVISION Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page * Revised or issued current Tariff filing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.C. No. Original Page 3 Issued: December 28 , 1998 Effective: January 11 , 1999 CHECK PAGE (continued) PAGE REVISION Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page * Revised or issued current Tariff filing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.c. No. Original Page 4 Issued: December 28 , 1998 Effective: January 11 , 1999 CHECK PAGE (continued) PAGE REVISION Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page Original Page * Revised or issued current Tariff filing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho .... .-... ;. Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.C. No. Original Page 5 Issued: December 28, 1998 Effective: January 11 , 1999 TABLE OF CONTENTS Title Page Check Page Table of Contents Concurring, Connecting or Other Participating Carriers Symbols Price List Format Section 1 - Technical Terms and Abbreviations Section 2 - Rules and Regulations Section 3 - Description of Services Section 4 - Rates and Charges PAGE ...., Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho Idaho P.C. No. Original Page 6 Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Issued: December 28, 1998 Effective: January 11 , 1999 CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS None SYMBOLS The following are the only symbols used for the purposes indicated below: To signify reduction To signify increase To signify a change in text or regulation but no change in rate To signify matter relocated without change To signify new rate or regulation To signify discontinued rate or regulation Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho ""-'" ; Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Montclair, New Jersey 07042 Idaho P.c. No. Original Page 7 Issued: December 28, 1998 Effective: January 11 , 1999 Price List FORMAT Page Numbering - Page numbers appear in the upper right comer of the page. Pages are numbered sequentially. However, new pages are occasionally added to the Price List. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14. Page Revision Numbers - Revision numbers also appear in the upper right comer of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 Cancels the 3rd Revised Page 14. Paragraph Numbering Sequence - There are six levels of paragraph coding. Each level of coding is subservient to its next higher level: 1.1 2. 1. 1 (A) 1.1(A). 2. 1.1(A). La Check Page - When a filing is made with the Commission, an updated Check Page accompanies the filing. The Check Page lists the pages contained in the Price List, with a cross reference to the current revision number. When new pages are added, the Check Page is changed to reflect the revision. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 1 - TECHNICAL TERMS AND DEFINITIONS Idaho P.C. No. Original Page 8 For the purposes of this Price List, the following technical terms and abbreviations will apply. Access Line: An Access Line is a transmission line from either the LEC's or the DUC's Point- of-Presence (POP) to the Customer s Premise(s) used to transmit voice and data calls. Account Code: An Account Code is a code consisting of two or more digits which is available to Customers to identify individual users and thereby allocate the cost of long distance Service. ANI: ANI stands for Automatic Number Identification. Applicant: Applicant is any entity or individual who applies for Service under this Price List. Application for Service: The Application for Service is the standard Company order form which includes all pertinent billing, technical, and other descriptive information which will enable the Company to provide a communication Service(s) as required. Authorization Code: An Authorization Code is a code in numbers or letters employed to gain access to Service( s) Authorized User: An Authorized User is a person, firm, corporation or other entity that either is authorized by the Customer to receive or send communications or is placed in a position by the Customer, either through acts or omissions, to send or receive communications. Business Customer: A Business Customer is a Customer whose use of the Services is for a business , professional, institutional, or occupational purpose. Any Business Customer employee who subscribes to the Service for his or her home telephone will also be classified as a Business Customer. Idaho Public Utilities Commission Office of the SecretaryACCEPTED FOR FILING JAN 111999 Boise. Idaho """ Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 1 - TECHNICAL TERMS AND DEFINITIONS Idaho P.C. No. Original Page 9 CAP: CAP is an acronym for Competitive Access Provider. Cardholder: Cardholder is the associate, member, Customer or other individual that uses the Company s Prepaid Calling Card Service. CLEC: CLEC stands for Competitive Local Exchange Carrier Company: Company refers to Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. Commission: Commission refers to the Idaho Public Utilities Commission. Credit Card: Credit Card refers to Visai!i), MasterCardi!i), or American Expressi!i) or other Credit Card companies as appropriate. Customer: A Customer is the person, firm, corporation, governmental unit or other entity which orders Service -- either for its own use, as a resale carrier, or as a non-profit manager of a sharing group --and which is responsible for the payment of charges and for compliance with this Price List. If an entity orders Service in more than one city or requests the assignment of multiple account numbers, each such account is a separate Customer for billing purposes. The term Customer also includes an entity that (1) remains presubscribed to Service after its account(s) are removed from Company s billing system, and subsequently continues to use Service, or (2) otherwise uses Service for which no other Customer is obligated to compensate the Company. Customer Premise(s) / Customer s Premise(s): Customer Premise(s)/ Customer s Premise(s) locations are designated by a Customer where Service is originated/terminated. DUC: DUC is an acronym for Designated Underlying Carrier. InterLA T A Call: An interLA T A call is any call that originates in one LATA and terminates in a different LATA. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho ... ,~.. Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 1 - TECHNICAL TERMS AND DEFINITIONS Idaho P.C. No. Original Page 10 IntraLA T A Call: An intraLA T A call is any call that originates and terminates within the same LATA. IXC: IXC stands for Interexchange Carrier. LATA: LATA is an acronym for Local Access Transport Area which is a geographic boundary, within which the LEC provides communications services. LEC: LEC is an acronym for Local Exchange Carrier. NP A: NP A literally stands for Numbering Plan Area but is more commonly referred to as an area code. NXX: NXX represents the first three digits of a Customer s telephone number. PIC: PIC stands for Primary IXC. Platform: Platform is the proprietary technology and associated computer equipment that is used in conjunction with Prepaid Calling Card Service(s). Point-of-Sale: Point-of-Sale is the location at which the Cardholder purchases the Prepaid Calling Card. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 1 - TECHNICAL TERMS AND DEFINITIONS Idaho P.C. No. Original Page 11 POP: POP is an acronym for Point-of-Presence. A POP may be (a) the central office of the DUC; (b) a location where the LEC or CLEC hands off the traffic of the Company s Customers to the DUC; or (c) the location where the Customer s facility interconnects with the DUC. Prepaid Calling Card: Prepaid Calling Card Service allows a Customer to purchase a predetermined amount of access to the Company s long distance Services prior to the use of Service. Prepaid Calling Cards are also called debit cards. PUC: PUC is an acronym for Public Utility Commission. Rate Center: A Rate Center is a specified geographical location used for determining mileage measurements. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 1 - TECHNICAL TERMS AND DEFINITIONS Idaho P.C. No. Original Page 12 Service: Service consists of any telecommunications Service provided by the Company pursuant to this Price List. Switched Access: If the Customer s location has a transmission line that is switched through the LEC or CLEC to reach the network of the DUC, the access is switched. Switched Services(s): Switched Services(s) are any Services that are described in this Price List. Total Usage: The Customer calculates Total Usage totaling the most recent month's interstate, intrastate, and international usage for all lines to be provisioned via a Service offered by the Company. For Customers with multiple locations , the usage for each location will be calculated individually. If the Customer s traffic volume varies significantly from month-to-month, the Customer may determine TU by averaging more than one month's bill. TV: TU stands for Total Usage. Underlying Carrier: Underlying Carrier refers to any interexchange carrier that provides long distance Services resold by the Company pursuant to this Price List. V &H: V &H stands for Vertical and Horizontal. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho , I Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 13 Application of Price List This Price List contains the description, regulations , and rates applicable to intrastate InterLA T A and intrastate IntraLA T A telecommunications Service offered by Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. with principal offices at 41 Watchung Plaza, Suite 106 , Montclair, New Jersey 07042. Service is furnished for communications originating and terminating within the state under the terms of this price list. The Company s Services are provisioned via the DUC. The Company resells the Services of facilities-based carriers. Limitations Of Services Services are offered subject to the availability of facilities and/or equipment from the DUC, the Company s ability to provision the order at the time the Applicant or Customer orders Service , and the provisions of this Price List. The Company reserves the right, without incurring liability, to refuse to provide Service, to or from any location where the necessary facilities, equipment, systems , and/or switch software are not available. The Company reserves the right to discontinue offering Services without liability, or to limit the use of Services when necessitated by conditions beyond the Company s control, or when the Customer is using Services in violation of the law or of the provisions of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova , President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.c. No. Original Page 14 Limitations of Services (continued) 2.4 Prior written permission from the Company and approval pursuant to Paragraph 14 are required before Customers may assign or transfer any Service. All regulations and conditions contained in this Price List and all other applicable Service conditions will apply to all such permitted assignees or transferees. Service begins on the date that billing becomes effective and is provided on the basis of a minimum period of at least one month, twenty four (24) hours per day. Service will be provided until canceled by the Customer on not less than thirty (30) days' written or verbal notice. Customer will not use the Company name or any service mark or trademark of the Company or refer to the Company in connection with any product equipment, promotion or promotional material, or publication, contracts , or bills etc. of the Customer without the express prior written approval of the Company. The Customer may not use Services provided under this Price List for any unlawful purpose. Any Applicant or Customer is entitled to obtain Service under this Price List, provided that the Company reserves the right to deny Service to any Customer that, in the Company s reasonable opinion, presents an undue risk of nonpayment. The Company, when acting at the Customer s request and, as its authorized agent, will make reasonable efforts to arrange for Service requirements such as special routing, route diversity, alternate access, or circuit conditioning. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.c. No. Original Page 15 Limitations of Services (continued) 10 Services are furnished subject to the condition that there will be no abuse or fraudulent use of the Services. Abuse or fraudulent use of Services includes, but is not limited to: Use of Services to transmit a message or to locate a person or otherwise to give or obtain information, without payment of the applicable charge; or Obtaining, or attempting to obtain, or assisting another to obtain or to attempt to obtain Services by rearranging, tampering with, or making connection with any Services components of the Company or of the DUC or by any trick, scheme, false representation, or false credit device, or by or through any other fraudulent means or device whatsoever, with intent to avoid the payment, in whole or in part, of the charge(s) for such Services; Use of the Service of the Company to send a message or messages anonymous or otherwise, in a manner reasonably expected to frighten abuse, torment, or harass another; or Use of Services in such a manner as to interfere unreasonably with the use of Services by one or more other Customers. 11 All services are interstate offerings, but the Customer has the option to use the services to place intrastate calls. Intrastate service is only available if the Customer subscribes to the Company s comparable interstate service offering. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 16 Limitations of Services (continued) The Company will accept a Customer s or Applicant's request for a particular 800/888 telephone number. The Company will accommodate such requests to the extent possible. No guarantee of the assignment of the 800/888 number will be made prior to the initiation of Service to the Customer. Assignment of the 800/888 telephone number to the Customer does not provide the Customer with any ownership interest or proprietary right in that number. However, the Customer does have a controlling interest in its active 800/888 number. If the Company learns that an Applicant is attempting to sell, barter, trade, or otherwise transfer an 800/888 number to another person, the Company may refuse to establish Service. If the Company learns that a Customer is attempting to sell barter, trade , or otherwise transfer an 800/888 number to another person, the Company may, upon written notice, discontinue Service. If a Customer 800/888 telephone number is not used by callers other than for test calls to reach the Customer or Customer s designee within ninety (90) days of activation of the 800/888 number, the Company, may upon written notice, discontinue Service. 13 The availability of 800 numbers from the Company is limited by the Company ability to obtain 800 numbers from the DUC. If a Customer accumulates past-due charges , the Company reserves the right not to honor the Customer s request for a change in 800 service to another carrier(e. g. " porting" of the 800 number), including a request for a Responsible Organization (Resp. Org.) change, until such time as all charges are paid in full and all disputes, if any, resolved. 15 The Company reserves the right to refuse to process calls when the Authorization Code or PIN cannot be validated. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.c. No. Original Page 17 Liabilities of the Company Conditions under which the Company may, without notice, refuse or terminate Service without liability include but are not limited to: (A)Applicant or Customer provides the Company insufficient or fraudulent billing information, invalid or unauthorized telephone numbers, or pre- arranged account code numbers; or (B)Applicant or Customer provides false information or refuses to provide information to the Company regarding their identity, address, or credit- worthiness; or (N)If the Customer refuses to furnish information to the Company regarding its past or current use of common carrier communication Services or its planned use of Service(s); or (D)Customer s use of the service constitutes a violation of either the provisions of this Price List, or of any laws, or government rules, regulations, or policies; or (E)Any order or decision of a court or other governmental authority prohibits the Company from offering such service; or (F)The Company deems such refusal or termination necessary to protect the Company or third parties against fraud , or to otherwise protect the Company s personnel, agents, or service; or (G)Customer s misuse of the DUC's network; or Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 18 Liabilities of the Company (continued) (continued) (H)Customer s use of the DUC's network for any fraudulent , unlawful, or criminal purpose; or (I)Customer has suspected unauthorized or fraudulent use of Service; or (1)Customer s use of Service adversely affects the Service to other Customers; Customer is using the Service for purposes other than those described in this Price List; or (K) (L)If Customer refuses to allow Company reasonable access to the Customer facilities to provision Service(s); or (M) In the event that the Company or the DUC learn of possible fraudulent use of any of the Company s travel card Services , the Company will make an effort to contact the Customer, but Service may be terminated or blocked without notice and without liability to the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 19 Liabilities of The Company (continued) 3.4 Conditions under which the Company may, with notice, refuse or terminate service without liability include, but are not limited to: Nonpayment of any sum due for telephone service provided hereunder, where Customer s charges remain unpaid more than five (5) days following notice of nonpayment from the Company. Notice will be deemed to be effective upon mailing of written notice, postage prepaid, to Customer s last known address; or In the event of emergency or threatened or actual disruption of Service to other Customers, the Company may temporarily restrict Service without notice and without incurring liability. The Company is not liable for any act or omission of any other company or companies furnishing a portion of the Service(s) or facilities or equipment associated with such Service(s). No agents or employees of connecting, concurring or other participating carriers or companies will be deemed to be agents or employees of the Company without written authorization. The Company is not liable for any damages the Customer may incur as a result of the unlawful use or use by an unauthorized person of the Service(s). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 20 Liabilities of The Company (continued) The Company is not liable for any defacement of, or damage to , the equipment or premises of a Customer resulting from the furnishing of Services when such defacement or damage is not the result of the Company s negligence. The Customer will indemnify and hold harmless the Company from any claim of the owner of the Customer s premises or other third party claims for such damages. This Service is furnished subject to the conditions that there will be no abuse or fraudulent use of the Service. Abuse or fraudulent use of Service includes but is not limited to: (A)Service that is used by the Customer or End User to frighten, abuse torment, or harass another; or (B)Service that is used by the Customer or End User in a manner which interferes with the use of Service by one or more other Customers; or (C)Service that is used by the Customer or End User to place calls by means of illegal equipment, service , or device; or (D)Service that is used by the Customer or End User to transmit a message or to locate a person or otherwise to give or obtain information, without payment of the applicable charge. Idaho Public Utilities Commi~sion Office of the Secretary ACCEPTED FOR FILING JAN 11.1999 Boise. Idaho , '... i Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11, 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 21 Liabilities of The Company (continued) The Company s liability will be limited to that expressly assumed in Paragraph 3 hereof. The Company will not be liable for any other direct, indirect consequential, special, actual, or punitive damages, or for any lost profits of any kind or nature whatsoever arising out of any furnishing of, or interruption in Service provided hereunder, absent a determination of willful misconduct by judicial or administrative proceedings. With respect to any Services provided hereunder, the Company hereby expressly disclaims, without limitation, all warranties not stated in this Price List, whether express, implied or statutory, and in particular disclaims all implied warranties of merchantability and fitness for a particular purpose. The Company may rely on LECs or other third parties for the performance of Services such as Local Access. Upon Customer request and execution and delivery of appropriate authorizing documents , the Company may act as agent for Customer in obtaining such other Services. Customer s liability for charges hereunder will not be reduced by untimely Installation or non-operation of Customer provided facilities and equipment. Where the Company s 800 Service(s) is not made available on the date committed to the Customer, or cannot otherwise be made available after the Company acceptance of the Customer s Service order, or the Customer is provided with a number or numbers other than the one(s) committed by the Company to the Customer, and any such failure or failures is due solely to the negligence of the Company, in such case the Company s liability, if any, will be limited to the lesser of (a) the actual monetary damages incurred and proved by the Customer as the direct result of such failure or failures , or (b) the sum of $1 000.00. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 22 Liabilities of The Company (continued) 12 The Company will be indemnified and held harmless by the Customer against: (A)Claims for libel, slander, infringement of patent or copyright, or unauthorized use of any trademark, trade name, or service mark arising out of the material, data, information, or other content transmitted via Services(s); or (B)Violation by Customer of any other literary, intellectual , artistic, dramatic musical right, or other content transmitted by the Company; or (C)Violations by Customer of the right to privacy; or (D)Claims of patent infringement arising from combining or connecting Channels with equipment and systems of the Customer; or (E)Claims related to lost or stolen travel cards, except as described herein; or (F)Any other claims whatsoever relating to or arising from message content or the transmission thereof; or (G)All other claims arising out of any act or omission of the Customer in connection with Services provided by the Company; or Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova , President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 23 Liabilities of The Company (continued) 12 (continued) (H)All loss, claims , demands , suits , or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the Customer or by any other party or persons, for any personal injury to, or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others , caused or claimed to have been caused directly or indirectly by the Installation, operation failure to operate, maintenance, removal, presence, condition, location or use of such equipment where such Installation, operation, failure to operate maintenance, condition, location or use is not the direct result of the Company s negligence or willful action; or (I)Defacement of, or damage to, the premises of a Customer resulting from the furnishing, Installation, and/or removal of Channel facilities or the attachment of instruments, equipment, and associated wiring on or from the Customer s Premises; or (1)Claims arising out of the use of Services or associated equipment in an unsafe manner (such as use in an explosive atmosphere) or the negligent or willful act of any person other than the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 24 Liabilities of The Company (continued) Interruptions, delays, errors , or defects caused by or contributed to , directly or indirectly, by act or omission of Customer or its customers, affiliates, agents contractors, representatives, invitees, licensees, successors or assigns or which arise from or are caused by the use of facilities or equipment of Customer or related parties will not result in the imposition of any liability whatsoever upon the Company, and Customer will pay to the Company any reasonable costs expenses, damages , fees or penalties incurred by the Company as a result thereof including costs of Local Access Providers ' labor and materials. In addition, all or a portion of the Service may be provided over facilities of third parties, and the Company will not be liable to Customer or any other person, firm or entity in any respect whatsoever arising out of defects caused by such third parties. In the event parties other than Customer (e., Customer s customers) will have use of the Service directly or indirectly through Customer, then Customer agrees to forever indemnify and hold the Company and any affiliated or unaffiliated third-party provider or operator of facilities employed in provision of the Service harmless from and against any and all claims, demands, suits , actions , losses damages, assessments or payments which may be asserted by said parties. The failure to give notice of default, to enforce or insist upon compliance with any of the terms or conditions herein, the waiver of any term or conditions herein, or the granting of an extension of time for performance by the Company or the Customer will not constitute the permanent waiver of any term or condition herein. Each of the provisions will remain at all time in full force and effect until modified in writing. Idaho Public Utilities Cammission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 25 Liabilities of The Company (continued) 16 The Company is not liable for: (D) (A)Damages caused by the negligence or willful misconduct of the Customer; (B)Any failure to provide or maintain Services under this Price List due to circumstances beyond the Company s reasonable control; or (C)Any other direct , indirect, consequential, special, actual , or punitive damages, or for any lost profits of any kind or nature whatsoever arising out of any furnishing of, or interruption in, Services provided hereunder absent a determination of willful misconduct by the Company through judicial or administrative proceedings; or Any special or consequential damages or any lost profits of any kind or nature arising out of the furnishing of or interruption in Services contained in this Price List; or (E)The use or abuse of any Service described herein by any party including, but not limited to , the Customer s employees or members of the public. Use or abuse " includes, but is not limited to , any calls placed by means of PBX-reorigination or any other legal or illegal equipment, Service, or device. In the case of 800 Service, this also applies to third parties who dial the Customer s 800 number by mistake; or (F)Compensation for any injury the Customer may suffer due to the fault parties other than the Company must be sought from such other parties; or Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 26 Liabilities of The Company (continued) 16 The Company is not liable for: (continued) (G)Any action, such as blocking, discontinuing, or interrupting Service(s) by the Company of all traffic or traffic to or from certain NPA-NXXs, certain countries, cities, or individual telephone stations for any Service offered under this Price List in order to control fraud or non-payment. Service will be Restored as soon as it can be provided without undue risk and only after accounts have been brought current. The liability provided for above, will, in each case, be in addition to any amounts that may otherwise be due the Customer under this Price List as a credit allowance for the interruption of Service. 17 The Company will make no refund of overpayment by a Customer unless the claim for such overpayment, together with appropriate evidence is submitted within two years of the date of the alleged overpayment. With respect to the Switched Services contained herein and except as otherwise provided herein, the liabilities of the Company for damages arising out of mistakes, omissions, interruptions, delays, errors or defects occurring in the course of furnishing Service hereunder and not caused by the negligence or intentional acts of the Customer will in no event exceed an amount equivalent to the initial period charge to the Customer according to this Price List for the call during which such mistake, omission, interruption, delay, error or defect in the course of furnishing Service hereunder occurs , except in cases of willful misconduct by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise , Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 27 Liabilities of The Company (continued) 19 The Company is not liable for any failure of performance hereunder due to causes beyond its control, including, but not limited to: Unavoidable interruption in the working of transmission facilities including but not limited to fire, explosion, vandalism, cable cut, or other similar occurrence; or Natural disasters such as storms, fire, flood, or other catastrophes; or Any law, order, regulation, direction, action or request of the United States Government, or any other governmental entity having jurisdiction over the Company or of any department, agency, commission, bureau, corporation or other instrumentality of anyone or more of such governmental entity, or of any civil or military authority; or National emergencies, insurrections , riots, rebellions , wars, strikes, lockouts, work stoppages, or other labor difficulties, supplier failures shortages, breaches or delays, unlawful acts of individuals including acts of the Company s agents, contractors, and employees if committed beyond the scope of their employment, or preemption of existing Services to Restore Service in compliance with Part 64, Subpart D , Appendix A, of the FCC's rules and regulations; or Notwithstanding anything in this Price List to the contrary, the unlawful acts of individuals, including acts of the Company s agents and employees if committed beyond the scope of their employment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 28 Liabilities of The Company (continued) The above language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court law. Acceptance for filing by the Commission recognizes that it is a court' responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS 2.4 Idaho P.C. No. Original Page 29 Use of Service 2.4. 2.4. 2.4. The Services offered herein may be used for any lawful purpose, including business, governmental, or other use. There are no restrictions on sharing or resale of Services. However, the Customer remains liable for all obligations under this Price List notwithstanding such sharing or resale and regardless of the Company s knowledge of same. The Company will have no liability to any person or entity other than the Customer and only as set forth herein. The Customer will not use nor permit others to use the Service in a manner that could interfere with Services provided to others or that could harm the facilities of the DUC or others. Service furnished by the Company will not be used for any unlawful or fraudulent purposes as derIDed in this Price List. Upon nonpayment of any sum owing to the Company, or upon a violation of any of the provisions governing the furnishing of Service under this Price List, the Company may, upon five (5) days written notification to the Customer, without incurring any liability, immediately discontinue the furnishing of such Service. The Customer will be deemed to have canceled Service as of the date of such disconnection and will be liable for any cancellation charges set forth in this Price List. If the Customer uses lOXXX or other carrier access codes once the Customer s account has been canceled by the Company, the Customer is a Customer of the DUC not the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Idaho P.C. No. Original Page 30 Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11, 1999 SECTION 2 - RULES AND REGULATIONS 2.4 Use of Service (continued) Service furnished by the Company may be arranged for joint use or authorized use. The joint user or Authorized User will be permitted to use such Service in the same manner as the Customer, but subject to the following: 2.4.4 (A)One joint user or Authorized User must be designated as the Customer. The designated Customer does not necessarily have to have communications requirements of its own. The Customer must specifically name all joint users or Authorized Users in the application for Service. Service orders which involve the start, rearrangement, or discontinuance of joint use or authorized use Service will be accepted by the Company only from that Customer and will be subject to all regulations of this Price List. (B)All charges for the Service will be computed as if the Service were to be billed to one Customer. The joint user or Authorized User which has been designated as the Customer will be billed for all components of the Service and will be responsible for all payments to the Company. In the event that the designated Customer fails to pay the Company, each joint user or Authorized User will be liable to the Company for all charges incurred as a result of its use of Service(s). Each joint or Authorized User must submit to the designated Customer a letter accepting contingent liability for its portion of all charges billed by the Company to the designated Customer. This letter must also specify that the joint or Authorized User understands that the Company will receive a copy of the guaranty from the designated Customer. The Customer will be responsible for allocating charges to each joint user or Authorized User. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS 2.4 Idaho P.C. No. Original Page 31 Use of Service (continued) 2.4. 2.4. 2.4. 2.4. 2.4. A Customer of 800 Service(s) will provide not less than ten (10) business days notice prior to implementation of special advertising or other new promotions likely to stimulate usage. If a Customer of 800 Service(s) is found to be non-compliant in passing back appropriate answer supervision, the Company reserves the right to suspend Service temporarily and/or deny requests for additional Service. The Company will give the Customer ten (10) days' written notice via certified U.S. Mail of intent to suspend or deny Service due to such non-compliance. The Company may require a Customer requesting 800 Service to supply the following information when requesting Service: an initial traffic forecast identification of anticipated busy hour, identification of its geographical marketing target areas, and a schedule of marketing and promotional activities. A new traffic forecast will be submitted quarterly after Service is initiated. Nothing herein, or in any other provision of this Price List, or in any marketing materials issued by the Company shall give any person any ownership, interest or proprietary right in any code, 800/888 number issued by the Company to its Customers. If within ninety (90) days of activation, a Customer s 800 number is not used actually and substantially, the Company reserves the right to recover 800/888 Service, upon written notice, and/or make the 800/888 number unavailable for use. Test calling does not constitute use. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 32 2.4 Use of Service (continued) 2.4.The Company in conjunction with its Responsible Organization (Resp. Org.) will reserve, assign, activate, or change 800/888 numbers for a Customer and will administer 800/888 numbers in accordance with customary industry standards and practices, and the terms of this Price List and effective procedures of the 800 Service Management System. Obligations of the Customer The Customer will indemnify and hold harmless the Company against: Claim(s) for libel , slander, infringement of patent or copyright, or unauthorized use of any trademark, trade name or service mark arising out of the material, data, information, or other content transmitted via Service(s); or Violation(s) by the Customer of any other literary, intellectual, artistic, dramatic, or musical right, or other content transmitted via the Service(s); Violation(s) by the Customer of the right to privacy; or Claim(s) of patent infringement arising from combining or connecting Company s facilities or the facilities of the DUC with apparatus and systems of the Customer; or All lost or stolen travel cards except as described in section 2.20 of this Price List; or Any other rights whatsoever relating to or arising from message content or the transmission thereof; or All other claims arising out of any act or omission of the Customer in connection with any Service. Idaho Public Utilities Commission Office of the SecretaryACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 33 Obligations of the Customer (continued) The Customer will be responsible for the payment of all charges for Services provided under this Price List and for the payment of all excise, sales, use , gross receipts or other taxes that may be levied by a federal, state, or local governing body or bodies applicable to the Service(s) furnished under this Price List unless specified otherwise herein. A Customer claiming tax exempt status must provide the Company with copies of all tax exemption certificates and documents required by the Company at the time Service is ordered in order to be granted tax exempt status. Failure to provide the required documentation at the time Service is ordered will result in all taxes as noted herein being levied by the Company on the Customer s Service and the Customer will be responsible for the payment of all such charges. At the Company s option, the Company may accord the Customer tax exempt status upon receipt of the required documentation after Service is ordered. However, the Customer will be billed for all applicable taxes and responsible for the payment of same until such time as the Company has ceased billing the applicable taxes. In the event taxes are erroneously, paid the Company is not liable for refunding any such payments to the Customer. The Customer is responsible for seeking refunds for such taxes from the appropriate taxing authority. Failure to pay the appropriate taxes prior to tax exempt status being accorded by the Company will result in termination of Service. The Company will not be liable to the Customer for damages or statutory penalties or be obligated to make any adjustment, refund or cancellation of charges unless the Customer has notified the Company in writing of any dispute concerning charges, or the basis of any claim for damages , within sixty (60) calendar days after an invoice is rendered or a debit is effected by the Company for the call giving rise to such dispute or claim. Any such notice must set forth sufficient facts to provide the Company with a reasonable basis upon which to evaluate the Customer s claim or demand. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 34 Obligations of the Customer (continued) 5.4 The Company s failure to provide or maintain Service under this Price List will be excused by the Customer for all circumstances beyond the Company reasonable control. The Customer will indemnify and save the Company harmless from any and all liability not expressly assumed by the Company in Paragraph 2.3 and arising in connection with the provision of Service to the Customer, and will protect and defend the Company from any suits or claims alleging such liability, and will pay all expenses (including attorneys' fees) and satisfy all judgements which may be incurred by or rendered against the Company in connection therewith. The Customer is responsible for payment for all long distance calls originated at the Customer s number(s), terminated on the Customer s 800 number, billed to the Customer s travel card or authorization code, accepted at the Customer number, or incurred at the specific request of the Customer. The Customer is responsible for paying all Services the Company provides to or from the Customer s number(s), regardless of whether the Customer s facilities were used fraudulently. The discontinuance of Service(s) by the Company pursuant to Paragraphs 2. does not relieve the Customer of any obligations to pay the Company for charges due and owing for Service(s) furnished up to the time of discontinuance. The remedies set forth herein will not be exclusive and the Company will at all times be entitled to all rights available to it under either law or equity. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho . "..." ' Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 35 Obligations of the Customer (continued) The Customer is responsible for taking all necessary legal steps for interconnecting the Customer provided terminal equipment with the long distance network. The Customer will ensure that the signals emitted into the network of the DUC do not damage equipment, injure personnel, or degrade Service to other Customers. The Customer is responsible for securing all licenses, permits rights-of-way, and other arrangements necessary for such interconnection. In addition, the Customer will comply with applicable LEC signal power limitations. The Customer will be liable for: (A)Reimbursing the Company for all loss as a result of theft, fire, flood or other catastrophes of Company or DUC provided equipment or facilities on the Customer s Premises; and (B)Reimbursing the Company for damages to facilities or equipment caused by the negligence or wilful acts of the Customer s officers, employees, agents, or contractors. For Customers signing a Company term agreement, the Customer agrees to maintain a minimum monthly usage volume equal to or greater than 50 percent of the volume of long distance minutes established by the Customer during the first full quarter of Customer participation under this plan. The Company reserves the right to declare the Customer terminated from the term agreement in the event that the Customer fails to maintain the volume stated above and early termination penalties will apply. The above language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court' responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULA nONS Idaho P.C. No. Original Page 36 Obtaining Service Application for Service To obtain Service, the Company requires the Customer to complete an application for service which includes the letter of agency or other authorization it deems appropriate. Establishment of Credit (A)Applicant The Company reserves the right to examine the credit record and check the references of all Applicants and Customers. The Company may examine the credit profile/record of any Applicant prior to accepting the Service order. These will not in themselves obligate the Company to provide Services or to continue to provide Services, if a later check of Applicant's credit record is, in the opinion of the Company, contrary to the best interests of the Company. In the case of refusal to establish Service, the Company shall notify the Applicant in writing of the reason for such refusal. (B)Customer If the conditions of Services or the basis on which credit was originally established have materially changed, an existing Customer may be required to establish additional credit. The Company reserves the right to examine the credit record and check the references of any Customer at any time. Deposits The Company does not collect deposits for services in this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho ".. ,.. i Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 37 Rendering and Payment of Bill General Bills are sent to the Customer s billing address as shown on their account no later than forty five (45) days following the close of billing. The billing period is a month. Payments will be made directly to the address indicated on the bill. Charges may be assessed for unbilled traffic for up to two years in arrears. Due Date The due date will be disclosed on the bill. Payment in full is due within twenty- two (22) days from the invoice date. Late Charge If LEC billing is utilized, the rules and regulations applying to rendering and payment of bill and late charges are the same as covered in the applicable LEC tariff. 7.4 Billing Disputes Billing disputes are handled by the Company s customer service organization. See Section 2.8. of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 38 Customer Service General The Company s name and toll-free number appear on the bill. Customer Service may be contacted in writing at 41 Watchung Plaza, Suite 106 , Montclair, New Jersey 07042. Customers may also contact Customer Service by dialing toll-free (800) 789-3443 or FAX (800) 613-4261. Customer Service representatives are available from 9 a.m. to 9 p.m. business days for normal billing and service questions. The 800/888 number is printed on the Customer s bill. Billing Inquiries Billing inquiries may be referred to the Company s customer service organization as indicated in Paragraph 2.1 above. If the Customer is not satisfied with the resolution of a bill dispute, the Customer may contact the Idaho Public Utilities Commission, Statehouse, 472 West Washington, Boise, Idaho 83702 or call (800) 432-0369. Service Difficulties Service difficulties may be referred to the Company s customer service organization, as indicated in Paragraph 2.1 above. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 39 Cancellation of Service By Customer A Customer may cancel Service by giving written or verbal notice to the Company. Such notice should be addressed to the Company s Customer Service organization at the address specified in Section 2.1 of this tariff. The Company requires such notification to protect the Customer from unauthorized account transfer or "slamming . If the Company is not notified accordingly, the Company may reinstate Customer s account by implementation of its automatic provisioning system. The Company will confirm all cancellations within five (5) business days. Additionally, in the event that the automatic polling system determines the Customer is no longer receiving Service, the Customer may be reinstated and a written reinstatement notice will be sent to the Customer within five (5) business days. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 40 10 Termination of Service By Company 10.1 Notice of Service Termination Every effort will be made to provide a Customer five (5) days written notice of termination of Service. If the Company delivers the notice to the Customer premises, it will be left in a conspicuous place. When notice is mailed, the notice will be addressed to the Customer s last known address and mailed first class or some type of express over night delivery. However, under certain circumstances including but not limited to emergency or threatened or actual disruption of Service to other Customers, the Company may terminate Service without notice. See Section 2.3 for conditions whereby the Company may refuse or terminate Service without incurring liability. 10.2 Non-Payment Service will not be terminated if the Company receives payment prior to the termination date listed on the termination notice or if the Company and the Customer have entered into a payment arrangement. 10.Charges Owed The discontinuance of Service(s) by the Company pursuant to this section does not relieve the Customer of any obligations to pay the Company for charges due and owing for Service( s) furnished up to the time of discontinuance. The remedies set forth herein will not be exclusive, and the Company will at all times be entitled to all rights available to it under either law or equity. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 41 11 Interruption of Service 11.General It is the obligation of the Customer to notify the Company of any interruption in Service for which a credit allowance is desired. Before giving such notice, the Customer will ascertain that the interruption is not being caused by any action or omission by the Customer within his control, or is not in wiring or equipment, if any, furnished by the Customer. 11.2 All Services Credit allowances for the interruption of usage-sensitive Services will be limited to the applicable initial period charge for the call interrupted , subject to the limitation of liability provision set forth in Section 2.18 of this Price List. 11.3 Monthly Recurring Charges No credit for monthly recurring charges will be issued for outages less than twenty-four consecutive hours in duration. For Customers with Service subject to a monthly recurring charge, Service interruptions of greater than twenty-four (24) consecutive hours duration will receive a credit equal to the number of hours of Service interruption divided by 720 hours times the monthly recurring charge for the Service. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair , New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho p.C. No. Original Page 42 12 Taxes In addition to the charges specifically pertaining to the Services, certain federal, state, and local surcharges, taxes , gross receipts, and fees will be applied to these Services. These taxes, surcharges, and fees are calculated based upon the amount billed to the end user for Service(s). All federal, state, and local taxes, surcharges, and fees (i.e., sales tax gross receipts tax, municipal utilities tax, etc.) are listed on the Customer s invoices , and unless otherwise specified herein, are not included in the rates listed in this Price List. For Prepaid Calling Card Service, the per minute rate shown in Section 4 of this Tariff is inclusive of all surcharges , taxes, and fees except for Point-of-Sale ("sales ) taxes. In order to be granted tax exempt status, the Customer must provide the Company with copies of all tax exemption certificates and documents required by the Company at the time Service is ordered. Failure to provide the required documentation at the time Service is ordered will result in all taxes as noted herein being levied by the Company on the Customer s Service and the Customer will be responsible for the payment of all such charges. At the Company s option, the Company may accord the Customer tax exempt status upon receipt of the required documentation after Service is ordered. However, the Customer will be billed for all applicable taxes and responsible for the payment of same until such time as the Company has ceased billing the applicable taxes. The Company is not liable for refunding the amount of the taxes paid the Customer. The Customer responsible for seeking refunds for such taxes from the appropriate taxing authority. Failure to pay the appropriate taxes prior to tax exempt status being accorded by the Company will result in termination of Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 43 13 Holiday Rates Holiday rates do not apply to the Company s services. 14 Timing of Calls 14.On direct dialed calls, chargeable time begins when the called station answers and the connection is established between the calling station and the called station miscellaneous common carrier, mobile radio system, or PBX system. Answer detection is determined on standard industry answer detection methods , including hardware and software answer detection. 13.Chargeable times ends when the calling station hangs up thereby releasing the network connection. If the called station hangs up but the calling station does not, chargeable time ends when the network connection is released by the automatic timing equipment in the telecommunications network. 15 Determining Rate In Effect 15.For outbound Services that are time-of-day sensitive, the time-of-day at the central office or POP associated with the calling station determines the rate in effect. For inbound Services that are time-of-day sensitive, the time-of-day at the central office or POP associated with the called station determines the rate in effect. Time-of-day will be determined in accordance with Section 2.16 of this Price List. 15.2 When call duration is split between two rate periods, the rate in effect at the origination of the call applies to the entire duration of the call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 44 16 Rate Period Different rates may be applicable to a call at a different time of the day and on certain days of the week as specified in the appropriate rate schedule for that call. The rate periods shown below apply. All times shown are local time at the calling station in case of an outbound call and at the called station in case of an inbound call. Times Applicable Rate Period From To But Not Days Including Applicable Day 8:00 AM 5:00 PM Mon - Fri Evening 5:00 PM 11:00 PM Sun - Fri Night 11:00 PM 8:00 AM All days 8:00 AM 11:00 PM Saturday 8:00 AM 5:00 PM Sunday The Peak Rate Period is the same as the day rate period above. The Off-Peak Rate Period is all other times. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 45 2. 17 Mileage Measurements Each rate center or POP has a unique set of assigned vertical and horizontal (V &H) coordinates which are used by the Underlying Carrier for calculating mileage. Calculation of mileage is in accordance with the V &H coordinate system. The distance is measured using the V &H coordinates associated with either the rate centers of the originating and terminating stations or the V &H coordinates associated with the originating and terminating POP of the underlying carrier. The type of access determines which V &H coordinates are used. If a call is originated or terminated via switched access , the distance is measured using the V &H coordinates associated with the rate centers of the originating or terminating station. If the call is originated or terminated via dedicated access, the distance is measured using the V &H coordinates associated with the originating or terminating POP of the underlying carrier. The rate for a call between access lines associated with stations that use the same central office is the rate for zero miles. 18 Determination of Airline Mileage Calculation of distance is in accordance with the V &H coordinate system. The airline mileage between rate centers or POPs is determined by applying the formula below to the vertical and horizontal (V &H) coordinates associated with the rate centers involved. The Underlying Carrier uses the rate centers and associated vertical and horizontal coordinates that are produced by Bell Communications Research in its NPA-NXX V & H Coordinates Tape and in NECA Tariff No. FORMULA: (Vl-V2)2+ (Hl-H2) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 46 19 Application of Charges 19.1 Outbound Services The rates and charges for outbound Services apply to calls that originate and terminate in the State. 2. 19.Inbound Services The rates and charges for inbound Services apply to calls that originate and terminate in the State. 19.Travel Card Services The travel card rates apply to calls that originate and terminate within the State. Services are available to Customers that subscribe to the Company s outbound long distance Service(s). The rate plan for the travel card will be the same as the Customer s outbound Service rate plan. Travel card service is sold as an add on to the Company s outbound Service. Initial and additional periods are one (1) minute or fraction thereof. 19.4 Directory Assistance Service The directory assistance charge applies whether or not the directory assistance bureau furnished the requested telephone number(s) (e., where the requested telephone number is unlisted, non-published or no record can be found). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11, 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 47 19 Application of Charges 19.5 All Usage-Sensitive Services Calls are billed in various timing increments depending on the Service subscribed to by the Customer. Each Service has its own specific initial period and additional period. The length of the initial period and the additional period is shown in Section 3 of this Price List. For all Services, fractions of a timing increment are rounded up to the next highest increment. Usage charges apply to all completed calls. The usage charges for each completed call during a billing month will be computed. If the charge includes a fraction of a cent of $.005 or more, the fraction is rounded up to the next higher whole cent. Otherwise, the charge is rounded down to the next lower whole cent. 20 Lost Or Stolen Travel Card or PIN Upon knowledge of facts which would alert a reasonable person to the possibility of unauthorized use of the Customer s travel card or PIN, the Customer will alert and give notice to the Company of such facts. Upon receipt of notice, the Company will deactivate the PIN associated with the card. If requested by the Customer, a new PIN will be issued to the Customer. The Customer will be excused from liability only with respect to unauthorized calls placed after receipt of such notice by the Company. 21 Restoration of Service The use and restoration of Service in emergencies will be in accordance with the priority system specified in Part 64 , Subpart D of the Rules and Regulations of the Federal Communications Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 48 22 Transfer or Assignment After obtaining the Company s written consent, the Customer of record may assign or transfer the use of Service where there is no interruption or physical relocation. All terms and provisions contained in this Price List will apply to any assignee or transferee. Services provided by the Company may not be transferred or assigned to a new Customer unless the following conditions have been met: The Customer of record (assignor Customer) requests such assignment or transfer in writing at least forty-five (45) days prior to the effective date of any requested assignment or transfer; and Prior written consent of the Company is secured. The Company agrees to respond to a request to assign or transfer to another Customer within thirty (30) days of receipt of notification; and New Customer s (assignee Customer) credit is approved by the Company; and The new Customer (assignee Customer) notifies the Company in writing that it agrees to assume all outstanding obligations of the former Customer for use of Service(s). These obligations include all outstanding indebtedness for the use of Service(s). Consent to such assignment or transfer will not be unreasonably withheld. Any permitted assignment or transfer of Company ' Service will not relieve or discharge any Customer from remaining jointly and severally liable with the new Customer for any obligations existing at the time of transfer or assignment. ...., Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, IdalIa Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 49 23 Agreements, Proposals, and Warranties 23. 23. The applicable terms , rates, and conditions specified in this Price List, before or after subscription, constitute the only agreement between the parties with respect to Service(s) to which the Customer has subscribed, or desires to subscribe. Statements (whether written or oral) may have been made about the Service(s) specified in this Price List. Such statements, however, do not constitute warranties , shall not be relied upon by the Customer, and are not part of the parties relationship. All prior agreements , proposals , representations, or understandings concerning the Service(s) are also deemed superseded upon the Customer s subscription. The applicable Price List sections constitute the complete and exclusive expression of the parties' relationship. These Price List provisions may only be modified by: (1) a subsequent Price List filing; or (2) a written agreement, signed by an authorized Company representative, which identifies both the Price List provisions being modified or superseded, if applicable, and the specific nature of the change. All implied warranties, including the implied warranty of merchantability, are disclaimed. The Company does not warrant that the Service(s) are fit for the particular purpose of the Customer. The Company makes no warranties with respect to the Service(s) other than that the Service(s) will conform to the description contained in the Price List. Further Company liability will be such as described in Section 2.3 of this Price List. 24 Changes to Service Offerings The Company reserves the right to add, change, or delete DUCs at any time. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho ..-..., ! Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28 , 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 2 - RULES AND REGULATIONS Idaho P.C. No. Original Page 50 25 Persons Designated As A Contact For the Commission Staff 25.1 Ongoing Operations of the Company Rocco Genova, President Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. 41 Watchung Plaza, Suite 106 Montclair, NJ 07042 (800) 789-3443 25.Price List Customer Service Department Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. 41 Watchung Plaza, Suite 106 Montclair, NJ 07042 (800) 789-3443 25.3 Complaints/Inquiries from Customers Inquiries from Customers should be referred to the Company s Customer Service Department above. If a problem occurs which cannot be resolved by the Customer Service representative or the Company s supervisory staff, a complaint may be referred to Rocco Genova, President, Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc., 41 Watchung Plaza, Suite 106, Montclair, NJ 07042 who may be reached via telephone at (800) 789-3443. If the Customer is not satisfied with the resolution of a bill dispute, the Customer may contact the Idaho Public Utilities Commission, Statehouse, 472 West Washington, Boise, Idaho 83702 or call (800) 432-0369. 25.4 Registered Agent National Registered Agents, Inc. 512 West Bannock Boise, Idaho 83702 (208) 344-8400. Idaho P~blic Utilities Commission Office of the SecretaryACCEPTED FOR FlUNG JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P .C. No. Original Page 51 Outbound Services - Switched Access 1.1 General Unless otherwise stated in the Price List, the method of provisioning a specific outbound Service is determined by the Company, and the selection of the DUC is made by the Company. Switched Access outbound Services are only available in equal access areas. The availability of each outbound Service is included in the description for that Service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. Original Page 52 Outbound Services - Switched Access (continued) 1.2 DCR Banded DCR Banded is an outbound only, mileage sensitive long distance pricing plan available to Business Customers and Residential Customers that utilize Switched Access to reach the long distance network. The Company s rate plans are offered based on the Customer s TU. Plan availability is as follows: Plan Minimum Initial Additional Period Period $10.I Minute I Minute $100.I Minute I Minute $200.I Minute I Minute $300.I Minute I Minute $10.I Minute 1 Minute $100.I Minute I Minute $200.1 Minute 1 Minute $300.I Minute 1 Minute $10.1 Minute 1 Minute $100.1 Minute 1 Minute $200.1 Minute 1 Minute $300.1 Minute 1 Minute Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 53 Outbound Services - Switched Access 1.3 DCR Business Banded DCR Business Banded is an outbound only, mileage sensitive long distance pricing plan available to Business Customers that utilize Switched Access to reach the long distance network. The Company s rate plans are offered based on the Customer s TD. Plan availability is as follows: Plan Minimum Initial Additional Period Period $50.1 Minute 1 Minute $100.I Minute I Minute $250.I Minute I Minute $500.I Minute I Minute 1.4 DCR Residential Banded DCR Residential Banded is an outbound only, mileage sensitive long distance pricing plan available to Residential Customers that utilize Switched Access to reach the long distance network. The Company s rate plans are offered based on the Customer s TU. Plan availability is as follows: Plan Minimum Initial Additional Period Period $50.I Minute I Minute $100.I Minute I Minute $250.I Minute 1 Minute $500.I Minute I Minute Idaho P~blic Utilities Commission OffIce of the SecretaryACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 54 Outbound Services - Switched Access (continued) 1.5 DCR Flat Rated DCR Flat Rated is an outbound only, non-mileage sensitive long distance pricing plan available to Business Customers and Residential Customers that utilize Switched Access to reach the long distance network. The Company s rate plans are offered based on the Customer s TU. Plan availability is as follows: Plan Minimum Initial Additional Period Period $50.1 Minute I Minute $60.I Minute I Minute $70.I Minute I Minute $80.I Minute I Minute $90.1 Minute I Minute $100.I Minute I Minute $120.1 Minute 1 Minute $140.I Minute I Minute $160.I Minute 1 Minute $180.I Minute 1 Minute $200.1 Minute 1 Minute $250.1 Minute I Minute Idaho P~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.c. No. I Original Page 55 Outbound Services - Switched Access (continued) 1.6 Discount Call Rating Discount Call Rating is an outbound only, long distance pricing plan. Service is available to Business Customers and Residential Customers that (1) utilize Switched Access to reach the long distance network and (2) meet the TV requirement shown in the table below. Plan Minimum Initial Additional Period Period $10.I Minute I Minute $100.I Minute I Minute $200.I Minute I Minute $300.I Minute 1 Minute Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.c. No. I Original Page 56 Outbound Services - Switched Access (continued) 1.7 ConnectFREE - Residential ConnectFREE - Residential is an outbound only long distance Service. Intrastate Service is an add-on Service available only if the Customer subscribes to the Company s interstate ConnectFree - Residential service. ConnectFree - Residential is not available on a stand-alone basis. ConnectFree - Residential is only available to Residential Customers whose local exchange service is classified by the local telephone company as residential. With ConnectFree - Residential Service, the Customer or End User may place an unlimited number of intrastate calls without charge regardless of the length of the call. Since intrastate calling is available without charge, call detail will not be provided. Intrastate Service may be discontinued by the Company if the Customer fails to maintains the terms and conditions of interstate service as provided in the Company s interstate tariff. 1.8 ConnectFree - Business ConnectFree - Business is a prepaid intrastate long distance service for Business Customers. Intrastate Service is an add-on Service available only if the Customer subscribes to the Company interstate ConnectFree - Business Service. ConnectFree - Business is not available on a stand-alone basis. The prepayment amount is established by the Company and the Customer based upon anticipated usage. When the prepayment is exhausted, the Company will replenish the Customers account by the agreed to recurring prepayment amount. The initial and additional periods for ConnectFREE - Business are one (1) minute. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P .C. No. I Original Page 57 Inbound Services General Inbound Services permit calls to be completed to the Customer s location without charge to the calling party. All inbound Services are interstate offerings, but the Customer has the option to use the Services to receive intrastate calls. DCR 800/888 DCR 800/888 Service is an inbound only long distance pricing plan. Calls are originated from any point in the State on any type of access but are terminated via Switched Access lines to the Customer s location. DCR 800/888 permits calls to be completed to the Customer s location without charge to the calling party. Access to the Service is gained by dialing a ten digit telephone number, (800/888) NXX-XXXX, which terminates at the Customer s location. DCR 800/888 is available to Business Customers and Residential Customers that utilize Switched Access to reach the long distance network of the DUC. The Company offers DCR Banded 800, DCR Business Banded 800, DCR Residential Banded 800, DCR Flat Rated 800, and Discount Call Rating 800. The availability of service, TV requirements, initial period, and additional periods are the same as Sections 3.1.2 through 3.1.5 of this Price List. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 58 3.3 DCR Travel Card Services General Travel card Services enable the end user to originate a call from a touch tone telephone by dialing an 800 access number, a valid calling card number, and PIN. All travel card Services are interstate Services with the Customer having the option to use the Service to place intrastate calls. DCR Travel Card The DCR Travel Card is available to Business Customers and Residential Customers that subscribe to one of the Company s outbound Service offerings. The initial period is one (I) minute or fraction thereof and the additional period is each one (I) minute or fraction thereof. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 59 3.4 Directory Assistance 3.4.General Intrastate Directory Assistance involves the supplying of assistance in determining or attempting to determine the telephone number of a party located in another state. 3.4.Availability of Services Intrastate Directory Assistance is available to any Customer that has access to the directory assistance bureau of the DUC. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 60 DCR Toll Protect Service DCR Toll Protect Service is an optional Service offered to limit the Customer s fmancial losses incurred in the form of direct usage and all Service charges incurred against their account as a result of fraudulent access and use of the Customer s account by persons not physically located at the Customer s Premises. If an unauthorized user causes charges to be incurred to a DCR Toll Protect Service Customer in violation of legal and acceptable procedures as defined by state, federal, or local government law or is contrary to any rule set forth by the Federal Communications Commission, the Company will relieve all such fmancial responsibility after the provision of: (1) an incident report from a local, state, or federal law enforcement agency detailing the occurrence of such fraud and (2) the satisfaction of a $100.00 deductible credit to be applied against all losses occurring as a result of each reported incident. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P .C. No. Original Page 61 Prepaid Calling Card Service General Description of Service Prepaid Calling Card Service allows Cardholders to obtain a predetermined amount of access to the Company s long distance services. The card is a dollar based service, meaning there is a fixed amount of dollars (i., $25 , $50, $100, $200 $300, or some other denomination) available to the Customer who purchases a card. Prepaid Calling Card service is offered via toll-free access numbers and is available to a Cardholder from a touchtone phone. The Cardholder dials a toll- free number from anywhere in the State. The Cardholder hears recorded messages that guide the Cardholder through the Platform. The Platform validates the Cardholder s PIN, determines whether time remains on the card and, if so completes the call to the called telephone number dialed by the Cardholder. The Cardholder is verbally informed of the available balance of the Prepaid Calling Card account when their account drops below 11 % remaining. The Cardholder may place additional calls without re-dialing the toll-free access number and without reentering the card number and PIN. The initial period is one (1) minute or fraction thereof. The additional period is one (I) minute or fraction thereof. Calls are real-time rated during call progression. The total price of each call including applicable taxes, is calculated on the basis of usage and is deducted from the available account balance associated with each card. The Platform debits the Cardholder s account balance as the Cardholders places a call. The Cardholder receives a warning tone when the Prepaid Calling Card account balance drops below 11 % of a predetermined value. The Cardholder also receives a warning tone one minute before the balance reaches zero. Depending on the option selected by the Customer, calls in progress may be terminated when the balance reaches zero. The expiration date of the card is one year from date of issuance or one year from date of last recharge. Idaho P~blic Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II, 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.C. No. I Original Page 62 Prepaid Calling Card Service Options (A)Disposable A disposable Prepaid Calling Card is not reusable once the usage has been exhausted. (B)Automatic Recharge The Customer may subscribe to the Company s automatic recharge option when the Customer initially subscribes to Prepaid Calling Card Service. the Customer selects the automatic recharge option, the account balance on the Customer s Prepaid Calling Card will be automatically restored each month to a predetermined level, and the Customer will be billed via LEC billing for the amount of the recharge. The account balance will be recharged to the predetermined level whether or not the account balance is zero at the time of the recharge. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 3 - DESCRIPTION OF SERVICES Idaho P.c. No. I Original Page 63 Prepaid Calling Card Service (continued) Options (continued) (C)Recharge on Demand Customers not subscribing to the automatic recharge option may be given an opportunity to recharge their Prepaid Calling Card account on demand. When the value of the Prepaid Calling Card account reaches 10% of a predetermined level and again when the account balance reaches zero, the Cardholder will be prompted to recharge the account balance. Payment may be made by cash, check, money order, cashier s check, or Credit Card or the Company will bill the amount of the recharge on the Customer s LEC bill. (D)Rechargeable Switching To Post Paid Calling Card Upon expiration of a Prepaid Calling Card, the Customer may continue to use the Prepaid Calling Card number and PIN as a travel card Service if the Customer notifies the Company s Customer Service department and the Customer s credit is approved by the Company. The rate for post paid travel card Service is the same as shown in Section 4.1 of this Tariff in the cell labeled "All Other Travel Card Services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II, 1999 SECTION 4 - RATES AND CHARGES Idaho P .C. No. I Original Page 64 Outbound Services 1.1 DCR Banded, DCR Business Banded, DCR Residential Banded, DCR Flat Rated Service Plans, and Discount Call Rating Rate Per Minute Rate Day Evening Night Mileage All $.3620 3620 $.3620 1.2 ConnectFREE - Residential There is no charge for intrastate calling. 1.3 ConnectFree - Business The rate per minute is $0.10. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January 11 , 1999 SECTION 4 - RATES AND CHARGES Idaho P .c. No. I Original Page 65 Inbound Services DCR 800/888 DCR Banded 800, DCR Business Banded 800, DCR Residential Banded 800, DCR Flat Rated 800, and Discount Call Rating 800 Rate Per Minute Rate Day Evening Night Mileage All $.3620 $.3620 $.3620 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 4 - RATES AND CHARGES Idaho P .C. No. I Original Page 66 Travel Card Services DCR Travel Card Service The per minute rates are as follows: Rate Plans Rate Per Minute &17 $0.3000 , 6, 10, 14, & 18 $0.2500 , 7, 11 , 15, & 19 $0.2800 , 8, 12, 16, & 20 $0.2700 21 - 27 $0.2600 28 - 32 $0.2500 Minimum Rate Pricing A $0.2500 Minimum Rate Pricing B $0.2500 Minimum Rate Pricing C $0.2500 Minimum Rate Pricing D $0.2500 All Other Travel Card Services (N)$0.3000 (N) Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President 41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 4 - RATES AND CHARGES Idaho P.C. No. I Original Page 67 4.4 Directory Assistance Services Direct dialed calls to directory assistance will be billed at $1.00 per call. Idaho P~blic Utilities Commission OffIce of the Secretary CEPTED FOR FILING JAN 111999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 4 - RATES AND CHARGES Idaho P.u.C. No. Original Page 68 Miscellaneous Charges Payphone Surcharge Pursuant to the FCC's Order in CC Docket 96-128, this surcharge applies only to dial-around calls, i., calls originating using a carrier s access code, a Customer 800 and other toll-free numbers Calling Cards and debit card calls, from payphone instruments. This surcharge does not apply for 0+ call for which the payphone provider would otherwise receive compensation. The Customer will pay the Company a per call surcharge of $0.35 per call for all such traffic. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 11 1999 Boise, Idaho Discount Call Rating, Inc. d/b/a Flat Rate Long Distance Inc. d/b/a ConnectFREE Roco Genova, President41 Watchung Plaza, Suite 106 Issued: December 28, 1998 Montclair, New Jersey 07042 Effective: January II , 1999 SECTION 4 - RATES AND CHARGES Idaho P.C. No. I Original Page 69 Prepaid Calling Card A Prepaid Calling Card may be used to place intrastate, interstate or international calls. The rate per minute for intrastate calling via a Prepaid Calling Card Service is based on the total cost of the card. The higher the value of the card, the lower the rate per mi,nute. Rate Per Minute Total Cost of Card 2100 $37. 2200 $26. 2300 $21.00 2500 $15. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JAN 111999 Boise. Idaho