20150203Supplement.pdf

Shirlev Lee-Warner
From:
Sent:
To:
Subject:
Shirley,
Grace Seaman
Tuesday, February 03, 2015 3:33 PM
Shirley Lee-Warner
FW: FW: Direct's Broadband Tax Credit Application
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Please add this email to Case No. DCM-T-14-01 as a supplement to the Application.
Thank you,
Grace
From: Cynthia Melillo [mailto:[e-mail]]
Sent: Friday, January 30,2015 2:43PM
To: Grace Seaman
Subject: FW: FW: Direct's Broadband Tax Credit Application
Grace,
I forwarded your questions regarding Direct's broadband tax credit application on to Direct Communications. I received
the answers below. Some of it is more than what you need, I think, but I think it does have the information you need.
Do you need for me to put this in any different format or will this work for you?
Let me know if you need anything more or different.
Cindy
Cynthia A. Melillo
Cynthia A. Melillo PLLC
8385 W. Emerald Street
Boise, ldaho 83704
208-577-5747 (office)
208- 41,2- 4686 ( mo bi I e )
[e-mail]
CONFIDENTIAL
The information contained in this communication is confidential, may be attorney-client privileged and is only for the
viewing and use of the intended recipients. lf you are not an intended recipient, you are hereby notified that any use,
disclosureorcopyingisstrictlyprohibitedandmaybeunlawful. lfyouhavereceivedthiscommunicationinerror,
please immediately notify the sender.
1. What are the broadband "services" offered by Direct?
Direct Communications offers broadband service over 3 mediums:
Fiber Optic Broadband
DSL over copper
Cable Broadband over coaxial cable.
2. Networkdescription?
Direct Communications offers absolutely the fastest, most reliable High Speed lnternet in southeast ldaho. The difference is our rural
fiber optic network. We have constructed fiber optic routes to connect even the most rural and remote towns throughout southeast
ldaho together into an extremely robust network, with all towns linked by a massive 10 Gigabit ring. We offer multiple redundant
fiber optic routes to route traffic out of southeast ldaho to the major national internet hubs, like Salt Lake City and Boise.
Only Direct Communications offers customers the fastest, most reliable, fiber-optic high-speed internet connection so everyone can
enjoy streaming video the way it was meant to be viewed-in SuperHD quality. No throttling and no monthly usage caps means you
can enjoy unlimited, high-quality, online viewing
Why can Directcom customers stream video better than those on any other network?
1. We don't put a cap on how much you are allowed to download or watch each month.
2. We are the only wired network many towns we serve.
3. We offer unmatched speeds up to 100 Mbps.
4. We don't throttle your speeds if you stream too much.
5. Our network is state-of-the-art fiber optic cable.
6. Our speeds are consistent, and we typically provide the speed we advertise, not some "burstable" mythical speed that you
can only get for a few seconds.
Fiber Optic Broadband
Download Soeed Upload Speed List Price
6 Mbos l Mbos s4e.9s
15 Mbps 1 Mbps sss.es
25 Mbps 5 Mbps s5e.ss
50 Mbps 25 Mbps S79.9s
100 Mbos 50 Mbos Sse.ss
DSL Broadband
Download Speed Upload Speed List Price
5 Mbps 1 Mbps S49.9s
15 Mbos l Mbos 5sg.gs
25 Mbos 5 Mbos S69.9s
Cable Broadband
Download Speed Upload Speed List Price
6 Mbps l Mbps Ssg.gs
10 Mbos l Mbos s4s.ss
20 Mbps 2 Mbps s6s.ss
7 . Unlike wireless providers, your bandwidth is not shared with your neighbors, so you can all stream video at the same time
and not be affected by their usage.
8. Our fiber-optic cable connects you directly to the national fiber backbone, with no wireless links in-between.
9. Wireless internet equipment simply wasn't built to handle constant high-demand applications like high-definition video
very well. Our Fiber network was designed to stream high-definition video.
10. witfr us, you can watch multiple HD streams at the same time on different devices in your home.
The Fiber Optic Advantages Are Clear:
SPEED
The fastest connection speed known to man. We can offer an unmatched 1000 Mbps residential speed to our fiber customers.
RELIABILITY
Fiber to the home uses a pure Ethernet connection back to your lSP, without needing intermediate equipment like a modem. This
results in a much more stable, reliable service, which means no downtime for you. Fiber to the home virtually eliminates most
equipment issues, and downtime typically experienced by internet subscribers.
UNLIMITED BANDWIDTH
Unlimited carrying capacity means NO CAPS. The bandwidth, like speed is only limited by the processing power of the electronics on
each end of the fiber. We will never cap your data usage, or throttle your speeds. Stream as much video as you like without ever
worrying about overages.
DISTANCE
Unlike copper, there is no resistance in the fiber optic cable, so the signal can travel much further distances. This means we can now
serve even the most remote customers with the same consistent service no matter where where you live.
LESS INTERFERENCE
Because it's literally light being transmitted, there is no interference from electromagnetic noise such as neighbor's routers,
appliances, radios, motors, power lines, or other nearby cables. This means a clearer signal and better broadband connection for
you. Even lighting strikes, which can be transmitted by copper cabling, are not transmitted by fiber-optic cable.
LESS MAINTENANCE
Fiber optic cables costs less to maintain than traditional copper lines, saving us all time and money.
3, Transmission rates of 200 Kbps and 125 Kbps-are these correct? lf the company installed fiber as described in the application,
surely the broadband speeds are greater. These rates meet the state requirements, but not the FCC's.
Those rates of 200 Kbps and 125 Kbps are not correct. We offer the fastest lnternet speeds available anywhere in ldaho, far
exceeding the minimum FCC broadband requirements, and above and beyond what most lSPs in the largest cities in ldaho offer.
Again-here are our residential speed offerings:
Fiber Optic Broadband
Download Speed Upload Speed List Price
6 Mbps l Mbps s49.9s
15 Mbos l Mbps Sss.ss
25 Mbps 5 Mbps S69.9s
50 Mbps 25 Mbos s79.9s
100 Mbos 50 Mbos 599.9s
3
Download Speed Upload Speed List Price
6 Mbps l Mbps s49.ss
15 Mbos l Mbos ss9.ss
25 Mbps 5 Mbos Sog.ss
,CdbleBi6adb{nd
Download Speed Upload Speed List Price
6 Mbps l Mbps s39.9s
10 Mbos l Mbos Sqs.gs
20 Mbps 2 Mbos Sog.ss