Cytel Inc.pdf

CYTEL,INC.Idaho PUC Tariff No.I
Original Page No.1
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF
RESOLD INTEREXCHANGE SERVICES
This tariff contains the description,regulations,and rates applicable to the furnishing f
intrastate resold interexchange telecommunications services by Cytel,Inc.,with principaloffices at
2700 W.Atlantic Blvd.,Ste.280,Pompano Beach FL 33069.This tariff applies to services
furnished within Idaho and is on file with the Idaho Public Utilities Commission,where copies may
be inspected during normal business hours.
Issued:June 4,2013 Effective:
ho Public Utilities Commission
Issued By:Crislina Perry ACCEPTED FOR JNG
JUN14 2013
BOESe.khø
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.2
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
CHECK SHEET
The sheets listed below,which are inclusive of this tariff,are effective as of the date shown at the
bottom of the respective sheet(s).Original and revised sheets as named below comprise all changes
from the original tariff and are currently in effect as of the date at the bottom of this page.
SHEET REVISION
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
1 3 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
21 Original
Issued:June 4,2013 Effective:
Issued By:Cristina Perry
Title:President ACCEPTED FOR FiLiNG
JUN 1 4 13
Boise,IcP
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.3
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
TABLE OF CONTENTS
Title Sheet 1
Check Sheet 2
Table of Contents 3
Symbols Sheet 4
Contact Information 5
Tariff Format Sheet 6
Section 1 —Technical Terms and Abbreviations 7
Section 2 —Rules and Regulations 8
Section 3 —Description of Service 14
Section 4 —Rates 18
issued:June 4,2013 Effective:
Idaho Pubhc Utillties CornniissjciriIssuedBy:Cristina Perry Office of the Secrearv
Title:President ACCEPTED FOR F(LING
JUN 1 4 2013
Boise,Waho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.4
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SYMBOLS SHEET
The following are the only symbols used for the purpose indicated below:
(C)-To signify changed regulation
(D)-To signify deleted or discontinued regulation
(I)-To signify increased rate
(M)-To signify a move in location oftext
(N)-To signify a new rate or regulation
(R)-To signify a rate reduction
(T)-To signify a change in text or regulation,but no change in rates
Issued:June 4,2013 Effective:
Idaho Public Utilities Coremission
Issued By:Cristina Perry Office of the Secretary
A rir r ,Title:President I tL)rOr(r
JUN 1 4 2013
Boise,idah4
CYTEL,INC.
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
Idaho PUC Tariff No.1
Original Page No.5
CONTACT INFORMATION
GENERAL MANAGEMENT DUTIES:CUSTOMER RELATIONS:BILL INQUIRY,
COMPLAINTS:
Cristina Perry,President
Cytel,Inc.
2700 W.Atlantic Blvd.,Ste.280
Pompano Beach FL 33069
Phone:[phone]
Email:[e-mail]
Cytel Customer Service Department
Cytel,Inc.
2700 W.Atlantic Blvd.,Ste.280
Pompano Beach FL 33069
Toll-Free Phone:[phone]
Email:[e-mail]
COMMISSION CONTACT -REGULATORY MATTERS,FORMAL COMPLAINTS:
Mary Lynn Reynolds,Regulatory Administrator
Cytel,Inc.
2700 W.Atlantic Blvd.,Ste.280
Pompano Beach FL 33069
Phone:[phone]
Email:regcytelcomm.com
COMMISSION CONTACT -TARIFF INFORMATION
Janet Tripi,Regulatory Consultant
TeleManagement Certification,Inc.
2910 Green Fields Dr.
Sugar Land TX 77479
Phone:[phone] /Email:[e-mail]
IDAHO AGENT:
Corporation Service Company
1401 Shoreline Drive,Suite 2
Boise,ID 83702
Issued:June 4,2013
Issued By:Cristina Perry
Title:President
Effective:
Idaho Publlc Uttes CommsonOfñceoftheSecretaryACCEPTEDFORFILING
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.6
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
TARIFF FORMAT SHEETS
A.Page Numbering —Sheet numbers appear in the upper right corner of the page.Sheets are
numbered sequentially.However,new sheets are occasionally added to the tariff.When a
new sheet is added between sheets already in effect,a decimal is added.For example,a new
sheet added between sheets 14 and 15 would be 14.1.
B.Page Revision Numbers —Revision numbers also appear in the upper right corner of each
page.These numbers are used to determine the most current sheet version on file with the
IPUC.For example,the 4th revised Sheet 14 cancels the 3rd revised Sheet 14.Because of
various suspension periods,deferrals,etc.,the IPUC follows in their tariff approval process,the
most current sheet number on file with the Commission is not always the tariff page in effect.
Consult the Check Sheet for the sheet currently in effect.
C.Paragraph Numbering Sequence —There are nine levels of paragraph coding.Each level of
coding is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.l.A.
2.1.1 .A.1.
2.1.l.A.1.(a).
2.1.1 .A.1.(a).1.
2.1.1 .A.1 .(a).1.(i).
2.1 .1 .A.1 .(a).I.(i).(1).
D.Check Sheets —When a tariff filing is made with the IPUC,an updated check sheet
accompanies the tariff filing.The check sheet lists the sheets contained in the tariff,with a
cross reference to the current revision number.When new pages are added,the check sheet is
changed to reflect the revision.All revisions made in a given filing are designated by an
asterisk (*).There will be no other symbols used on this page if these are the only changes
made to it (i.e.,the format,etc.remains the same,just revised paragraph levels on some pages).
The tariff user should refer to the latest check sheet to find out if a particular sheet is the most
current on file with the IPUC.
Issued:June 4 2013 Effective:Idaho Pubhc Utllfies orni,isio
0ffic of the cretery
Issued By:Cristina Perry ACCEPTED FOR FlUNG
Title:President
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.7
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 1 -TECHNICAL TERMS AND ABBREVIATIONS
Access Line A telephone line provided by local exchange carriers that connects a
telephone or other communications device at a customer’s location to
Cytel’s underlying carrier’s telecommunications network switching
center(s).
Authorization Code A numerical code,one or more of which may be assigned to a
Customer,to enable the Company to identify the origin of the Customer
so it may rate and bill the call.Automatic Number Identification (AN!)
is used as the authorization code wherever possible.
Carrier or Company Cytel,Inc.
Commission Idaho Public Utility Commission
Customer The person,firm,corporation or other entity which orders service and is
responsible for payment of charges due and compliance with the
Company’s tariff regulations.
IPUC Idaho Public Utility Commission
Underlying Carrier The telecommunications carrier whole network facilities provide the
technical capability and capacity necessary for the transmission and
reception of customer telecommunications traffic within Idaho.
Issued:June 4,2013 Effective:
IcLho Pbhc Utities Corn.mhsbnIssuedBy:Cristina Perry
Title:President ACCEPTED FOF FiLING
JUN 1 4 2013
Boise,daflo
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.8
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS
2.1 Undertaking of the Company
The Company undertakes to provide only those designated Services as are furnished under the
terms and subject to the conditions and customer payment of the applicable rates of this tariff
for communications originating and terminating within the state of Idaho.
The Company’s services are available to its customers twenty-four (24)hours per day,seven (7)
days per week.
2.2 Limitations
2.2.1 Service is offered subject to the availability of facilities of Company’s Underlying
Carrier and the provisions of this tariff.
2.2.2 The Company reserves the right to discontinue furnishing service,or to limit the use of
service necessitated by conditions beyond its control;including,without limitation,for
customer non-payment of charges,or when the customer’s use of a service becomes or
is in violation of the law or the provisions of this tariff.
2.2.3 The Services provided under this tariff are subject to the direct and exclusive control of
the Company.No one may alter or affect the Services nor transfer or assign its use of
the Services without the express written consent of the Company,which consent may be
withheld,without limitation,by Company in its sole discretion at any time such
alteration,effect,transfer or assignment would result in an interruption of the Services
or a change in the customer’s location to which the Services are to be provided.
2.2.4 In the event prior written permission from the Company is given for any assignment or
transfer,all regulations and conditions contained in this tariff shall apply to all such
permitted assignees or transferees,as well as all conditions for service.
Issued:June 4,2013 Effective:
Idaho Public Utilities CommissionIssuedBy:Cristina Perry Office of the Secretary
Title:President ACCEPTED FOR RUNG
JUN 1 4 ZC13
Boise,Idaho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.9
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS,continued
2.3 Liabilities of the Company
2.3.1 The Company has no liability for damages arising out of mistakes,interruptions,
omissions,delays,errors,or defects in the transmission or call processing of customer’s
communications traffic by the Underlying Carrier.The Company’s liability for such
damages occurring the in course of furnishing the Company’s Services,but not caused
by its gross negligence or willful misconduct or that of its employees or its agents,in no
event shall exceed an amount equivalent to the proportionate charge to the customer for
the period during which such mistakes,interruptions,omissions,delays,errors,or
defects in the Company’s furnishing of its Services occur.
2.3.2 The included tariff language does not constitute a determination by the Commission that
the limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court’s responsibility to
adjudicate negligence and consequential damage claims.It is also the court’s
responsibility to determine the validity of the exculpatory provisions of Section 2.3.1.
2.3.3 The Company shall be indemnified and held harmless by the customer against:
(A)Claims for libel,slander,or infringement of copyright arising out of the
material,data,information,or other content of a customer’s communications
traffic;
(B)Claims for patent infringement arising from a customer’s use of its equipment,
facilities or systems with the Company’s services;and
(C)All other claims arising out of any act or omission of the customer in connection
with any service or facility provided by the Company.
Issued:June 4,2013 Effective:
Idaho Public Utlitties Ccmmssion
Issued By:Cristina Perry Office of the Soreta
prr flTh rTitle:President
‘fli?LJUk I Lu
Boise Idaho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.10
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS,continued
2.4 Interruption of Service
2.4.1 Credit allowance for the interruption of service is subject to the general liability
provisions set forth in Section 2.3.1.herein.Customer shall receive no credit
allowance for interruption of service due to Carrier’s testing or adjusting,negligence of
the customer,or to the failure of channels or equipment provided by the customer.It
shall be the customer’s obligation to notify the Company immediately of any
interruption in service for which a credit allowance is claimed.Before giving such
notice,the customer shall ascertain that the trouble is not being caused by any action or
omission within the customer’s control,or is not in wiring or equipment,if any,
furnished by the customer in connection with the Company’s Services.
2.4.2 No credit shall be allowed in the event service must be interrupted in order to provide
routine service quality or related investigations.
2.4.3 Credit for failure of service shall be allowed only when such failure is caused by or
occurs due to causes within the control of Company or in the event Company is entitled
to a credit for the failure of the facilities of Company’s Underlying Carrier used to
furnish customer’s service.
2.4.4 No credit shall be allowed:
(A)For failure of facilities of customer;or
(B)For failure of services or equipment caused by negligence or willful acts of
customer.
2.4.5 Credit for an interruption shall commence after customer notifies Company of the
interruption or when Company becomes aware thereof,and ceases when service has
been restored.
Issued:June 4,2013 Effective:
Idaho PubHc litilities CommissionIssuedBy:Cristina Perry Office of the Secretary
Title:President ACCEPTED FOR FlUNG
JUN 1 4 2013
Boise.Idaho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.11
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS,continued
2.4 Interruption of Service,continued
2.4.5 Credit for an interruption shall commence afler customer notifies the Company of the
interruption or when Company becomes aware thereof,and ceases when service has
been restored.
2.4.6 Before customer notifies Company of an interruption,customer shall make reasonable
attempts to ascertain that customer,a third party,or its or their actions and/or equipment
is/are not the cause thereof.
2.4.7 Credits are applicable only to that portion of service interrupted.
2.4.8 For purposes of credit computation,every month shall be considered to have seven
hundred twenty (720)hours.
2.4.9 No credit shall be allowed for an interruption of a continuous duration of less than two
(2)hours.
2.4.10 The customer shall be credited for an interruption of two (2)hours or more at the rate of
1/729th of the monthly charge for the service affected for each hour or major fraction
thereof that the interruption continues.Calculations of the credit shall be made in
accordance with the following formula.
Credit Formula:
Credit Ax B
720
“A”-outage time in hours
“B”-total monthly charge for affected facility
Issued:June 4,2013 Effective:
laho Public Utilities CommissionIssuedBy:Cristina Perry Office of the SecretaryTitle:President ACCEPTED FOR FiLING
JUN 14.1013
Poise,!aho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.12
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS,continued
2.5 Restoration of Service
The use and restoration of service shall be administered by the Underlying Carrier in
accordance with the priority system specified in the Rules and Regulations of the Idaho Public
Utility Commission.
2.6 Deposits
The Company does not require a deposit from its customers.
2.7 Advance Payments
Advance payments are not collected by the Company.
2.8 Taxes
All state and local taxes levied by governmental entities upon customers (i.e.,sales tax,
municipal utilities tax and so forth)are listed as separate line items on customer bills and are
not included in the Company’s scheduled rates.
2.9 Collection of Charges
2.9.1 In the event Company incurs fees or expenses to collect,or to attempt to collect,any
charges owed Company by customer,including charges alleged to have resulted from
fraud or abuse of customer’s services,the Company shall charge customer all such fees
and expenses incurred to collect or to attempt to collect its charges,and Company shall
be entitled to recover such fees or expenses irrespective of whether it prevails in any
legal action brought to collect its charges,all in accordance with and subject to the
following additional legal requirements:
Issued:June 4,2013 Idaho Pub Ui
Offlee o the eretry
Issued By:Cristina Perry ACCEPTED FOR FL1NG
Title:President
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.13
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 2-RULES AND REGULATIONS,continued
2.9 Collection of Charges,continued
2.9.2 In accordance with the “filed tariff doctrine,”as established by judicial and regulatory
decisions and precedents,customer shall pay all charges due and owing irrespective of
any claims of loss,liability,set off,damages,or other claims against Company to which
customer may claim to be entitled.The duty to pay such charges shall arise upon the
demand for payment by Company and shall not be delayed or deferred by the
commencement of any legal or equitable action by either customer or Company in
connection with such charges incurred under this tariff.
2.9.3 Customer agrees that all actions,suits,or proceedings to recover charges due under this
tariff shall be prosecuted in the United States District Court for the Eastern District of
Virginia.Customer consents to and submits to the exercise of jurisdiction over the
subject matter,waives personal service of any and all process upon it,and consents that
all such service of process be made by registered mail directed to customer at its address
registered with Company.Service so made shall be deemed to be completed five
business days after such process shall have been deposited in the mail,postage prepaid.
Customer waives trial by jury,any objection based on forum non conveniens,any
objection to venue or jurisdiction of any action instituted hereunder,and consents to the
granting of such legal or equitable relief as deemed appropriate by the Court.
Issued:June 4,2013 Effective:
Idaho PubNc titillties Comrnissici
Issued By:Cristina Perry ACCEPTED FOR FIL ING
JUN 1 4 2013
8oise ldahG
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.14
IDAHO TELECO MUNICATIONS SERVICES TARIFF
SECTION 3-DESCRIPTION OF SERVICES
3.1 Usage Based Services
The Company’s charges are based on the actual usage of the Company’s services,plus any
special features and/or service options,if any.Charges begin when the designated
communication termination(s)is/are accessed and enabled,thereby (“connected”)to receive the
communication from the originating location on the network.Charges cease when the
termination(s)is/are disconnected.
3.1.1 The customer’s long distance usage charge is based on the actual usage of the
Company’s network.Chargeable time begins when the calling and called stations are
connected.
3.1.2 Chargeable time ends when the calling service point terminates,thereby releasing the
network connection.If the called party hangs up,but the calling number does not,
chargeable time ends when the network connection is released by automatic timing
equipment in the telephone network.
3.1.3 Unless otherwise specified in this tariff,the minimum call duration for billing purposes
is one (1)minute.
3.1.4 Unless otherwise specified in this tariff,usage is measured and rounded to the higher
full minute for billing purposes.
3.1.5 The Company will not bill for unanswered calls in areas where equal access is available.
The Company will not knowingly bill for unanswered calls in areas where equal access
is not available.
Issued:June 4,2013 Effective:
Idaho Public UNities Cornniission
Issued By:Cristina Perry Office of zhe secretary
rr’r p;fTitle:President r riJi
JUN 1 4 2013
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No,15
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 3-DESCRIPTION OF SERVICE,continued
3.2 Calculation of Distance
Company’s current services are not distance sensitive.Charges for all mileage-sensitive
products will be based on the airline distance between rate centers associated with the
originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to the
vertical and horizontal coordinates associated with the rate centers involved.The Company
uses the rate centers that are produced by Bell Communications Research in the NPA-NXX V
&H Coordinates Tape and Bell’s NECA Tariff No.4.
FORMULA:
The square (VI -V2)2 +(HI -H2)2
Root of:10
3.3 Minimum Call Completion Rate
A customer can expect a call completion rate (number of calls completed/number of calls
attempted)of not less than 95%during peak use periods for all Feature Group D services (“I +“
dialing).
Issued:June 4,2013 Effective:
idaho Pubile UtiHt!es Corniiission
Issued By:Cristina Perry Office of the Secretary
Title:President ACCEPTED FOR FILING
JUN 1 4 2013
8&se,Idaho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.16
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 3-DESCRIPTION OF SERVICE,continued
3,4 Service Offerings
3.4.1 Service Area
Cytel offers resold interexchange services throughout the state of Idaho.
3.4.2 Long Distance Service
Company’s Long Distance Service is offered to residential and business customers.
The service permits direct dialed outbound calling at a single per minute rate.Service
is provided from presubscribed,dedicated or shared use access lines.Calls are billed in
one (1)minute increments.No minimum monthly billing requirements apply.
3.4.3 800/888 (Inbound)Long Distance Service
Company’s 800/888 (Inbound)Long Distance Service is offered to residential and
business customers.The service permits inbound 800/888 calling at a single per minute
rate.Service is provided from presubscribed,dedicated or shared use access lines.
Calls are billed in one (1)minute increments,with a six (6)second minimum call
duration.No monthly recurring charges apply.
Issued:June 4,2013 Effective:
Idaho Pubhc Utiifies cornmnston
GfIice of the SecretaryIssuedBy:Cristina Perry ACCEPTED FOR FlUNGTitle:President
JUN 1.4 2013
Boise tdhe
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.17
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 3-DESCRIPTION OF SERVICE,continued
3.4.4 Calling Card Service
Company’s Calling Card Service is offered to residential and business customers who
subscribe to the Cytel Long Distance Service calling plan.Customers using the
Company’s calling card service access the service by dialing a 1-800 number followed
by an account identification number and the number being called.This service permits
subscribers utilizing the Company’s calling card to make calls at a single per minute
rate.Calls are billed in one (1)minute increments after the initial minimum period of
one (1)minute.There are no nonrecurring or monthly recurring charges.No calling
card surcharge applies.
3.4.5 Directory Assistance
Standard directory assistance is provided by Cytel.
Issued:June 4.2013 Effective:td3fiO r’ubc 1JLties ComflUss1
Offie ‘f SecretaryIssuedBy:Cristina Perry ACCEPTED FOR FILINGTitle:President
JUN 1 4 2013
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.18
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 4-RATES
4.1 Description of Rates
Switched outbound services are available to business and residential subscribers under the
following rate plans.Calls in each rate plan are billed in one-minute increments,with usage
measured and rounded to the higher full minute for billing purposes.No charge is made for an
uncompleted call.
4.2 Standard Outbound Service
Cytel’s rates for the Seven Cents All Day Plan are not time period sensitive.Rates are
effective 24 hours per day,7 days per week.
4.2.1 Rate Plan “Seven Cents All Day Plan”
Maximum Usage Charge
Flat Fee $0.07/minute
Monthly Service Charge:$5.95 per month
4.3 Cytel Personal 800/888 (Inbound)Long Distance Service
Rate per six (6)second increment $0.20
No surcharge or monthly fee.
Calls are rounded up to the nearest penny.
4.4 Cytel Calling Card Service
Rate per minute $0.24
No surcharge or monthly fee.
Plan is billed in full minute increments
4.5 Directory Assistance $0.85 per call
Issued:June 4,2013 Effective:
Issued By:Cristina Perry Idaho PubHc Utilities CorninissiOi
Ofhce of toe SecretaryTitle:President ACCEPTED FOR RUNG
JUN 1 4 2013
Boise,Idaho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.19
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 4 -RATES,continued
4.2 Payment of Calls
4.2.1 Late Payment Charges
A late payment charge of 1.5%per month will be assessed on all unpaid balances.
4.2.2 Returned Check Charges
A returned check charge of $20.00 will be assessed for checks returned for insufficient
funds.
4.3 Restoration of Service
A reconnection fee of $25.00 per occurrence is charged when service is re-established for
customers who have been disconnected for non-payment.
4.4 Special Promotions
From time to time,the Company will offer special promotions to its customers waiving certain
charges.These promotions will be approved by the IPUC with specific starting and ending
dates,and be made part of this tariff.
Issued:June 4,2013 Effective:
dho Pubiic Utilities Corniission
Issued By:Cristina Perry
Title:President ACi;jNG
JUN 1 4 2013
Boise,ldho
CYTEL,INC.Idaho PUC Tariff No.1
Original Page No.20
IDAHO TELECOMMUNICATIONS SERVICES TARIFF
SECTION 4 -RATES,continued
4.5 Special Rates For The Handicapped
4.5.1 Directory Assistance
There shall be no charge for up to fifty (50)calls per billing cycle from lines or trunks
serving individuals with disabilities.The Company shall charge the prevailing tariff
rates for every call in excess of fifty (50)within a billing cycle.
4.5.2 Telecommunications Relay Service
For intrastate toll calls received from the relay service,the Company will,when billing
relay calls,discount relay service calls by fifty (50)percent off the otherwise applicable
rate for a voice non-relay call;except where either the calling or called party indicates
that either party is both hearing and visually impaired,the call shall be discounted sixty
percent (60%)off the otherwise applicable rate for a voice non-relay call.The above
discounts apply only to time-sensitive elements of a charge for the call and shall not
apply to per-call charges such as a credit card surcharge.
Issued:June 4,2013 Effective:
dalio Pubic L1tii1ties Cornrnissio
Issued By Cristina Perry Office of the Secretary
Title:President ACCEPTED FOR FlUNG
A ?1L*Lfl,I ±LU•
iio!se,id&G