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HomeMy WebLinkAbout20141120Supplement Application.pdfBINGHAM Boston Hartford Hong (ong London Ios Angeles New York Orange County San Francisco Santa Monica Silicon Vatley Tokyo lrya5hrn{!on Binghrm M(Cutchen LIP 2o2o K Streel NW Washington, DC 2ooo6-t8o6 1 zaz3?3,6000 f 2o2.37j,6oot bingham.(om "- -1 ?i j'; ill I 3t tll !, 5 I i , i-" | _ I !, Russell M. Blau Jeffiey R. Strenkowski Phone: Fax: 202.373.6000 202.373.6001 ,,,-,'.ri'-,i] russel l.blau@bingham.com jeffi ey.strenkowski@bingham.com November 19,2014 Via Overnisht Courier Ms. Jean D. Jewell, Secretary Idaho Public Utilities Commission 472 W est Washington Street Boise, Idaho 83702 secretary@puc. idaho. gov Re: Docket No. CVD-T-04-01 Application for the Transfer of the Certificate of Public Convenience and Necessity No. 440 to Provide Facilities-Based and Resold Local Exchange and Interexchange Services in the State of Idaho from Megapath Corporation to GC Pivotal, LLC dlbla Global Capacity . SUPPLEMENT Dear Ms. Jewell: On behalf of Megapath Corporation ("Megapath) and GC Pivotal, LLC d/bla Global Capacity ("Global Capacity") (collectively, the "Parties") and pursuant to a request received from staff, enclosed for filing are certain documents supplementing the Parties' request transfer Certificate of Public Convenience and Necessity (*CPCN") No. 440 from MegaPath to Global Capacity Pursuant, filed on November 17,2014. Global Capacity respectfully request confidential treatment of s!!!!!p attached hereto. This exhibit contains sensitive financial information that is considered proprietary and confidential in nature and is not othenvise available to the public. Disclosure of such information could provide competitors with a significant advantage that would result in substantial harm to Global Capacity's competitive position in Idaho. Global Capacity therefore respectfully requests that the information contained therein be treated in a confidential manner and be protected from public disclosure. A/76546481.1 Jaclyn A. Brilling, Secretary November 19,2014 Page2 Enclosed for filing are an original and seven (7) copies the above-referenced Application. The original copy of the Application is unbound. An elecfionic copy of this filing has also been submitted. Please date-stamp the enclosed extra copy and return it in the envelope provided. Should you have any questions concerning this filing, please do not hesitate to contact the undersigned. Respectfully submitte4 /4,f, /f,J-e Russell M. Blau Jeftey R. Strenkowski Counsel for MegaPath Corporation and GC Pivotal, LLC Enclosure cc (via e-mail): Grace Seaman (grace.seaman@nuc.idaho.eov) Eingham t(Cutrhen t LP bioghrn.com A/r654il81.1 Exhibit A Exhibit B Exhibit C Exhibit D Exhibit E Exhibit F LIST OF EXHIBITS Management B iographies Formation Documents Certificate of Good Standing Financial Statements - COMIDENTIAL, FILEI) UNDER SEAL lllustrative Tariffs / Price Lists Applicant's Statement EXHIBIT A Management Biographies F. Francis Naiafi - Founder and CEO F. Francis Najafi is founder and CEO of Pivotal Group, a leading investment company focused on private equity and real estate. He founded the privately held firm 30 years ago, investing in landmark properties. Pivotal Group's real estate investments have included major hotel properties including the Century Plaza Hotel in Los Angeles, Class A commercial office properties such as 650 California Street in San Francisco, and community development projects, including Promontory in Park City. Drawn by the unrealized potential of well-managed middle-market companies with unique assets, Mr. Najafi entered the private equity market in2002, and acquired Network Solutions, the world's largest domain-name registry, in 2003. His acquisition philosophy is to initiate and support management-led efforts to build long-term value through the adoption of disruptive innovation, developing new products, expanding markets served and the continued optimization of its cost structure. Pivotal Group's private equity portfolio includes Global Capacity, the industry's first telecom logistics company globally serving system integrators, carriers and enterprise clients. Mr. Najafi completed his Bachelor of Science degree in engineering at Arizona State University (ASU), followed by two Masters Degrees from Thunderbird - The School of Global Management, and the University of Southem California (USC). At USC, he began his entrepreneurial activities while a Ph.D. candidate in International Political Economy. Over the past quarter century while heading Pivotal Group, Mr. Najafi devoted significant time and resources to causes in the public interest. His commitment to community service spans the world. Mr. Najafi is a board member of EastWest Institute, a global think-and-do tank that devises innovative solutions to pressing security concerns; is a member of Urban Land Institute and a govemor of the ULI Foundation, which generates funding for research and public service activities that enhance communities. Additionally, he is active in the World President's Organization, a global organization focused on corporate responsibility and personal service and Chief Executive's Organization (CEO), which represents 2,000 global leaders who represent leading businesses around the world. Mr. Najafi is a board member of the Translational Genomics Research Institute, which employs innovative advancements from the Human Genome Project. Mr. Najafi's wide-ranging philanthropic interests include the Arizona Science Center, PARSA Community Foundation, Public Affairs Alliance of lranian Americans (PAAIA), Science Foundation Arizona and Teach for America. Jack Lodse - President Jack Lodge is the President of Global Capacity, responsible for all aspects of strategy and execution of the company. He has over 23 years of experience in information technology and telecommunications. Mr. Lodge served as Global Capacity's COO since 2008, and has been a key driver in the development of the company's industry-leading One Marketplace platform. Under his leadership, the number of customers and suppliers participating in One Marketplace has grown steadily, while the company has achieved significant improvements in gross margin and EBITDA performance. Mr. Lodge joined Global Capacity in2006 via the acquisition of CentrePath, Inc., a privately- held network management and engineering company where he served as General Manager, with responsibility for all aspects of CentrePath's managed services business. Prior to joining CentrePath's predecessor company, Giantloop, Mr. Lodge held several leadership positions in the IT organization at Nortel Networks, where his responsibilities included network architecture and strategy. Lodge joined Nortel via the 1998 acquisition of Bay Networks, where he held a number of IT management positions. At Bay Networks, Mr. Lodge led the IT infrastructure integration following the 1994 merger of Wellfleet Communications and Synoptics Communications that created Bay Networks. Prior to Wellfleet / Bay Networks, Mr. Lodge owned and operated a regional network services and maintenance business, distributing and supporting technology from multiple manufacturers. He began his career with AT&T in 1989 in a sales role. Mr. Lodge holds a B.A. from the College of the Holy Cross, and an M.B.A. from Northeastern University. He played varsity lacrosse at Holy Cross, and remains active as a youth lacrosse coach. Mr. Lodge currently resides in the Boston area with his family. Richard Garner - Secretary and Treasurer Mr. Garner has been an integral part of Pivotal Group's management team for over ten years and is responsible for overseeing the accounting and finance requirements of Pivotal and its portfolio ventures. As a Certified Public Accountant, he has more than twenty years of accounting, finance and general business experience, including ten years as a consultant, auditor and business advisor with the national CPA firms of Emst & Young and Kenneth Leventhal. He enjoys community service, including serving as an active youth leader with the Boy Scouts of America to help shape the lives of America's youth. Mr. Garner received a B.S. in accounting from Northem Arizona University. Ben Edmond - Chief Revenue Officer Mr. Edmond is Chief Revenue Officer at Global Capacity, with responsibility for all aspects of Global Capacity's revenue generation, including sales and marketing. Mr. Edmond has more than 15 years of experience in the telecommunications industry, encompassing broad expertise in the areas of sales, marketing and managerial experiences. Mr. Edmond joined Global Capacity in 2012. Prior to joining Global Capacity, Mr. Edmond was President of Sales and Marketing at Fiberlight, where he led a national carrier and enterprise sales team in l5 metro markets and conducted daily operations in customer and account development and service as well as implementation of product development and all marketing activities. Prior to joining Fiberlight, Mr. Edmond owned Telecom Inventory, a consulting firm focusing on services for large enterprises requiring better access and use of telecommunications information. Mr. Edmond's telecom experience includes eight years with Xspedius Communications (formerly ACSI), where he held several leadership positions. Mr. Edmond holds a M.S. in Intemational Business from St. Louis University and a B.S. in International Business & Finance from Northeastem University. Phil Dovle - Chief Informntion Officer Phil Doyle is Chief Information Officer of Global Capacity, responsible for the development and management of all proprietary Global Capacity systems and data, including One Marketplace. Mr. Doyle has over l5 years of experience in systems and data resource management, successfully leading development teams and facilitating innovative software solutions for the telecommunications industry. A co-founder of Magenta netlogic, he conceived and developed the core systems that are the foundation of One Marketplace. Prior to co-founding Magenta netlogic, Mr. Doyle held several positions, including Managing Director, at LANalysis and netFusion Limited. He began his career with ICI in a network and systems engineering role. Mr. Doyle is an engineering graduate of Manchester Metropolitan University in the UK. He resides in Manchester with his wife and two children, where he enjoys cycling, surfing and walking. Craip Maeerkurth - Chief Knowledee Officer Craig Magerkurth is Chief Knowledge Officer of Global Capacity, responsible for all systems and data that power the business. He brings over l8 years of experience in developing, building and managing complex, technology-based solutions for multiple industries. Most recently, he served as Vice President of Technology Programs at the Rise Group, where he had oversight of network and video surveillance programs such as Operation Virtual Shield, a Homeland Defense initiative in Chicago. Previously, Mr. Magerkurth served as Chief Information Officer at Universal Access, where he managed the initial build-out of the Universal Transport Exchanges (UTX), and was instrumental in the development and deployment of the Universal Information Exchange (UIX) and Universal Solutions Exchange (USX). Through merger, these solutions ultimately became key components of what today is Global Capacity's One Marketplace. Mr. Magerkurth has previously served in executive roles for American Traffic Solutions and Mobility Technologies, in addition to serving as Chief Information Officer for 20-20 Technologies. He began his career in the United States Army Corp of Engineers. Mr. Magerkurth is a graduate ofthe United States Military Academy at West Point, where he served as President of his class. He holds a Masters of Science in Engineering Management from the University of Missouri at Rolla. Mr. Magerkurth currently resides in the Austin, TX area with his family. John Nannenhorn - Senior Vice President of Finance As Senior Vice President of Finance for Global Capacity, John Nannenhorn is responsible for directing all aspects of Global Capacity's Finance, Accounting, Internal Control, Treasury, Human Resources, Legal and Administrative affairs. He brings over 20 years of comprehensive, in-depth, multi-industry experience. Most recently, Mr. Nannenhom served as Vice President/Controller at AiCell, where he played an integral role in building the company's Finance Department from the ground-up. He was instrumental in defining and deploying core accounting processes as well as hiring, developing and mentoring a top-performing financial team. Previously, Mr. Nannenhom served as Executive Director of Finance at ConferencePlus and held several executive roles within prominent corporations including LANSA, Baan, SAP, Memorex Telex and Ryobi. As Chief Financial Officer at LANSA, he was instrumental in implementing new accounting and reporting systems as well as crafting and deploying mission-critical pricing and business model policies. Mr. Nannenhorn began his career as a Senior Accountant with Friedman, Eisenstein, Raemer & Schwartz, LLP. Mr. Nannenhorn holds a Masters of Business Administration in Finance and Bachelor of Science in Accountancy from Northem lllinois University's College of Business in DeKalb, Illinois. He currently resides in the greater Chicago area. Jeremv Kissel - General Counsel Jeremy Kissel is GeneralCounsel at Global Capacity, responsible for all legal and compliance functions of the company. Prior to joining Global Capacity in2012, Mr. Kissel worked for a boutique communications law firm in Washington, D.C.and Chicago, assisting companies with regulatory compliance, commercial transactions, and representing clients before federal govemment agencies and the United States Congress. While serving as both an Attorney- Advisor in the Policy Division of the Federal Communications Commission's Media Bureau and Acting Legal Advisor to the Chief of the Media Bureau, Mr. Kissel was involved in all aspects of regulatory proceedings at the agency. Prior to joining the Federal Communications Commission, Mr. Kissel worked in a United States Senate Leadership Office in Washington, D.C. From 2003 to 2006, Mr. Kissel was a litigator in Miami, Florida, where he concentrated his practice on insurance defense, insurance coverage, and bad faith matters. Mr. Kissel holds a Bachelor of Science (B.S.) from Florida State University, a Juris Doctor (J.D.) from Nova Southeastern University, Shepard Broad Law Center, and a Master of Laws (LL.M) from American University's Washington College of Law. Mr. Kisselresides in Chicago with his wife. EXEIBIT B Formaffon Dosuments lDefowore PN|A 1 tru first Snte DEIAWARE, DO EBAgBt CEa;tErtT ?rgB AlmACf,BD.[AE rR[rE AND CORRECT COPZES OE AIrt DOC/0I'BN'4S ON $EI/E OE nAC ?IWTAL. IJLCil AS REffiIVED AISD .EIDTD XT TAIS OEEZCE. lrfr EOI;T.OflINC DOCI'MEIIIT9 EAVE AE8tr CENTZ?TED: cR:IrwcalrB oE wR&alr'au, ErLBD ,gE nN8fiI],$EIIE DA! OE liny, A-D. 2OlA, aI 5:20 o'CIfrN P.M. AND I N EIIRE8T TUBTSER CB&I$Trr TEEE IESE EIURESEID' CB,iTTIZC;AI?g9 ERE gEE ONLY CE*TIPTCLITES OlT RECORD OE TgE ^IT\ORBSE D T,IT'TIIED LTABTLTtY COD@ATI:T, N@ PZIIO'TAL, I,LCI'. 4A25895 87oOA 77007696t DAIEB: 07-25-77 Yd 8t srrllV tlie a,EE;lrl,qb oDrl,BeC oorp. dofr6;o. gorlrEt[rr8. crrtrl st,,ce of Elam.ssScar€t8rt/ of St5toDiYlttcE of &dtE,xzCtqsDe.t.lvergd 0il73 At Ot/20/2070EIIED o5:2o Dt{ dt/20/2070fit 700505tm - 4e2!t8gt EIIE CER'I'TFICATE OF FORMATI ON OF . GCPIVOTAL,LLC The undcrsigred, an authorized ruhml pennn, forthe purposc of forming a limied lirbility coml,any, un&r the prwisiors and subject to the requirerncnts of the Statc of Delauarc (particularly Chapto 18, Titlc 6 of the Delaware Code and the acts amcndatory thereof and nrpplementalttrcrcto, and knowq idcntilied,ardrcfened to as the *Dclaurarc Limited Liability Company Act), hereby ccrlitics thal: EIRSI: Thc namc ofthe limitcd liability company (hereinafbr called the 'limited liability compant') is: GC Pivotsl' LLC SECOND: The address of thc registered oflice ard thc namc and trc addrcss of the registerod agent of thc lirnitcd liability company required to be maintained by Section I 8- 104 of the Delawarc Limited Liability Company Act are: Copotation Sewice Company 271 I Ceatewille Rosd, Suite 400 Wilmington, New Castle Connty, Delawarc 19808 THIRD: This Ccrtificate of Forrnation shall be effectivE upon filing. E:cecutedon LIay 2O 2010. /d Eleanor Romanelli Eleanor RomancUi Authorized Person LIIVTTTED LIABILITY COMPANY AGREEMENT OF GC PIVOTAL, LLC This LIMITED LIABILITY COMPANY AGREEMENT (this "Agrcg&d") of GC Pivotal, LLC (the "@pggy") is effective as of May 20, 2010 and is entered into by PivotalGlobal Capacity, LLC, an Arizona limited liability company, as the sole member (the "Membef'). l. Formation of Limited Liabilitv Company. The Company is hereby formed as a limited liability company pursuant to the provisions ofthe Detaware Limited Liabiliry Company Act, 6 Del. C $18-l0l, el Eeg., as it may be amended from time to time, and any successor to such statute (the "Act"). The rights and obligations of the Member (as defined below) and the administration and termination of the Company shall be govcmed by this Agreement and lhe Acr This Agreement shall be considered the "Limited Liability Company Agreement" of the Company within the meaning of Section l8-l0l(7) of the Ast. To the extent this Agreemeni is inconsistent in any respect with the Act, to the fullest extent permitted by the Act, this Agreement shall control. Eleanor Romanelli is hoeby designated as an "authorized person" within the meaning of the Act, and has executed, delivered and filed the Cenificarc of Formation of the Company with the Secretary of Sate of the State of Delaware (such filing being hereby approved and ratified in all respects). Upon the filing of the Certificate of Formation with the Secretary of State of the State of Delaware, her powers as an "authorized person" ceased, and the Member thereupon became the designated "authorized person" and shall continue as the designated "authorized person" within the meaning of the.Aet. The Member, as an authorized person, within the meaning of the Acl" shall execute, deliver and file, or cause the execution, delivery and filing of, all certilicates (and any amendments and/or restatements thereo$ required or perrritted by tlre Act to be frled in with the Secretary of State of the State of Delaware. The Member shall execute, deliver and file, or cause the execution, delivery and filing of any certificates (and any amendments and/or restatements thereoD necessary for the Company to qualifu to do business in any other jurisdiction in which the Company rnay wish to conduct business. 2. Members. Pivotal Global Capacity, LLC is hereby admitted as the sole member of the Company upon its execution and delivery of this Agreement. 3. Purlpse* The purpose of the Company is to engage in any and all other lawful businesses or activities in which a limited liability company rnay be engaged under applicable law (including, without lirnitation, the Act). 4. Name. The name of the Company shall be GC Pivotal, LLC. 5. Registered Agent and Principal Office* The registered agent of the Company in the Sute of Delaware shall be Corporation Service Company whose address is 271I Centerville Road, Suite 400, Wilmington, New Castle County, Delaware 19808. The mailing address of the Company shall be 3200 East Camelback Road, Suite 295, Phoenix, Arizona 85018. The Company may have such other oflices as the Mernber may designate from time to time, 6. Term of Company. The Company shall commence on the date set forth as the "effective date" as set forth in a Certificate of Formation of the Company that has been properly filed with the Secretary of State of the State of Delaware and shall continue in existence in perpetuity unless is business and affairs are earlier wound up following dissolution at such time as this Agreernent rnay specify. 7. Management of Company. Except to the extent delegated to the Oflicers of the Company pursuantto Section 8 below, all decisions relating to the business, affairs and properties of the Company shall be made by the Member- 8. Desienation of Officers.. (a) The lvtember rnayr from time to time, designate officers of tlre Company and delegate to such officers such authority and duties as the Member may deem advisable (the "QIfiEIg") and may assign titlas (including, without limitation, Chairman, Chief Executive Officeq Chief Financial Officer, Chief Operating Officer, president, vice-president, secrttary and/or neasurer) to any such Officer. Unless the Mernber otherwise detemrines, if the title assigned to an Offrcer of the Company is one commonly used for oflicers of a business corporation formed underthe Delaware General Corporation [aw, then the assignmentof such title shall constitute the delegation to such Oflicer of the authority and duties ilrat are customarily associated with such office. Any number of titles may be held by the sarne Offrcer- Any Officer to whom a delegation is made (including any delegation contained in an employment agreement, subject to the limitations contained therein) shall serve in the capacity and have such powers as delegated unless and until such delegation is revoked by the Member in whole or in part for any reason or no reason whatsoever, with or without cause, or such Officer resigns, The initial Officers of the Company are set forth on Schedule A herelo. O) In addition to such other duties as may be delegated to any Oflicer of the Company, the President of the Company shall be the most senior officer of the Cornpany and shall, subject to the control of the Member, have general supervision, direction and control of the business and oflicers of the Company. 9. Reimbursement: Compensation. Each Officer shall be reimbursed for any actual costs reasonably incurred in connection with such Officer's service as an officer of the Cornpany. 10. Lirniatlon of Liability: Indemnification: Duties. (a) To the fullest extent permitted by law, none of (i) the Member (in is capacity as Member), (ii) the affiliarcs, agents, officers, partners, employees, representatives, directors, members or shareholders of the Member or the Cornpany and (iii) each former officer, director, employec, or rnember (collectively, the "l4dgxgg!pgg') acting in accordance with this Agreement shall be liable responsible, or accountable, in damages or otherwise, to the Company or the Member thereof for doing any act or failing to do any act, whelher before, on or after the date hereof, the effect of which may cause or rcsult in loss or damage to the Company or the Member if: (A) the act or failure to act of such Indemnitee was in good faith, in a manner it reasonably believed to be *'ithin the scope of such Indemnitee's authority and in a manner it reasonably believed to be in, or not inconsistent with, the best interest of the Company; and (B) the conduct of such Person did not constitute fraud, willful misconduct, gross negligence or a material breach of this Agreement. (b) The Company shall defend, indemnify and hold harmless any Indemnitee to the greatest extent permitted by law against any and all liabilities, obligations, losses, damages, penalties, actions, judgrnents, suits, proceedings, costs, expenses and disbursements of any kind or nature whatsoever, and all costs of investigation in connection therewith, as a result of any claim, ttueatened action or legal proceeding by any penion (including, without limitation, by or through the Company, any subsidiary and/or the Member), or otherwise imposed upon or incurred by such Indemnitee, relating to the performance or nonperformance of any act concerning the activities of the Company or a subsidiary, whether before, on or after tre date hereof, if: (i) the act or failure to act of such Indemnitee q'os in Sood failll within the scope of such Indemnitee's authority and in a manner it reasonably believed to be in, or not inconsistent with, the best interest of the Company or such subsidiary; and (ii) the conduct of such lndemnitee did not constitute fraud, willful misconduct" gross negligence or a material breach of a material provision of this Agreement. The indemnification authorized by this subsection (b) shall include any judgnrent, award, settlement, thc payment of reasonable attorneys' fees and other expense (not limited to taxable costs) incurred in settling or defending any claims, threatened action or finally adjudicated legal procecding. (c) From time to timg as reque$ed by an lndernnitce hereunder, such attorneys' fees and other expenses shall, unless the Member determines that the [ndemnitee has failed to meet the standards set forth in subsection (b) (aking into account, among other things, the availabitity of security for any repayment obligation on the part of the Indemnitee), be advanced by the Company prior to the final disposition of such claims, actions or proceedings upon receipt by the Company of an undertaking, rdasonably acceptable to the Member, by or on behalf of zuch Indemnitec to repay such amounts if it shall be determined that such Indemnitee is not entitled to be indemnified as authorized hereunder. (d) Any indemnification by the Company provided hereunder shall be satisfied solely out of assets of the Company as an expense of the Company (and the proceeds of any directors and oflicers insurance). (e) The provisions of this Section l0 are for the benefit of the Indemnitees and their estate and heirs and shall not be deemed to create any rights for the benefit of any other person. (f) The provisions of this Secrion l0 shall survive the termination of this Agreement. Any termination or amendment of this Section l0 shall not adversely affect any right or protection hereunder of any Indemnitee in respect of any act or omission prior to the time of such termination or amendmenl I l. Distributions. Each di$ribution of cash or other property by the Company shall be made 10070 to the Member. 12. Dissolution and Winding Up. The Company shall dissolve and its business and affairs shall be wound up upon (i) the written consent of the Member, (ii) any time there are no members of the Company unless the Cornpany is continued in accordance with the Act, or (iii) thc entry of a decree ofjudicial dissolution under Section l8-802 of the Act. 13. Amendments. This Agreement may be amended or modified from time to time only by a written instrument executed by the Member, 14. Governin&Law. The validity and enforceability of this Agreernent shall be governed by and consmrcd in accordance with the laws of the State of Delaware without rcgard to otherwise governing principles of conflicts of law. ISTGNATURE PACE TOLLOWSI Themdersigne4 being the sole MeurberofthcCompann docs hercby adopt tlris Agreement as of dre date first obove wrtttcn PMTAL GLOBAL CAPACITY, LLC lsignarrrc Pa3o ro dc l.ftnitcrl Lhbility Coqrrrl Agreua ofGC Pitonl, LLCI EXEIBITC Cer{flcrte of Gmd Shndlng 9/t6,20lrl IOSOS CERIIFICATE OF EXISTENCE State of ldaho CER'I'I FICATE OT EXISTENCE OF CC PIVOTA[., LI,C File Numbcr W-91745 l, BEN YSURSA. Sr:crctury of State of the Slate of ldalro, hereby ccrtify that I am the custodian of thc lirnited liabiliry company records of this State. I FURTHER CERTTFY That the records of this officc show that thc abovc-named lirnited liability company was organizcd under thc larvs of DELAWARE and liled for authorization to lransact business in ldaho on 6/01/2010. I FURTI-IER CERTIFY That the limitcd liability conrparry's certificate of authority has not bccrt canccled. Datr,'d: 9, 16l}01 4 2:59 PM {i*W SECREI'ARY OF STATE Authcntic ..\cccss ldaltrr Docutrrcnt t lrttp us'u.acc ) 'l"ag:b5ac5t5tll{d7.l0tr7b-1c56ic7c9{)ld6dl7{xht2.t08lbd60-1tt55bcbfltlr1699797le92l0llt60trl27c-1 Office oF the Secretary of State https: //www..lcccssrdaho.org/soc:ute/soycorp/cod. hlml EXHIBIT D Flnancial Statemmts ICONFIDENTAL - Submltud Under SaalJ EXIIIBIT E Propored Tartff(c) GC Pivotal LLC dlblr Global Capaclty Idaho Tariff No. I Original Page I GC Plvotal LLC d/Ua Global Capaclty TELECOMMUNICATIONS TARJFF GC Plvotsl LLC d/b/r Globrl Capaclty 180 North kSalle Street, Suite 2430 Chicago,lL 60601 This Tariffcontains the rales, terms and conditions applicable to the furnistring of interexchange telecommunications services provided by GC Pivotal LLC dlblaGlobal Capacily within the State of ldaho. Issued: September 23,2014 By: Elfective: Jercmy M, Kissel General Counscl 180 North l-aSalle Street, Suite 2430 Chicago,lL 60601 GC Plvotal LLC illbla Global Capaclty Idaho TariffNo. I Original Page 2 CHECK SHEET Pages of this Tariff, as indicated below, are effective as of the date shown at the bonom of the respective pages. Original and revised pages, as named below, comprise all changes from the original tariffand arc currently in effect as of the date on the bottom of this page. PAGE REVISIONI Original 2 Original3 Original 4 Original 5 Original6 Original7 Original 8 Original9 Originall0 Original I I Original12 Original13 Original 14 Original 15 Originat 16 Original17 Origina!lE Original19 Original20 Original REVISION Original t Original t Original * Original t Original 'Original t Original i PACEr2l.22r23.24425+26 127 a I t I a t I t I I + a I t - indicates thosc pages included with this filing. September 23,2014 Effective:Issued: By:Jererny M. Kissel Geireral Counsel 180 Norlh laSalle Street, Suite 2430 Chicago,IL 60601 GC Plvoial LLC illblt Global Capaclty Idaho TariffNo. I Original Page 3 TABLE OF CONTENTS Titlc Page Check Sheet Table of Contcnts TariffFormat Symbols Application of Tariff Service Area Map SECTION I - Technical Terms and Abbreviations SECTION 2 - Rules and Regulations SECTION 3 - Servicc Descriptions and Ratcs SECTION 4 - Contracts and Promotions I 2 3 4 5 6 6 7 9 2t 27 Scptcmbcr 23,2014 Effective:Issued: By:Jeremy M. Kisscl Gcneral Counscl 180 North l-aSalle Str€et, Suite 2430 Chicago, tL 60601 B. c. GC Plvoial LLC illUt Global Capaclty Idaho TariffNo. I Original Page 4 TARIFF FORMAT Page Nuuberlng - Page numbers appear in the upper right comer of the pagc. Pages are numbercd sequmtially. However, new pages arc occasionally added to the Tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages l4 and l5 would be 14.1. Page Revlsion Nuubers - Revision numbers also appear in the upper right corncr of each page. These numbcrs are used to determine the most cutrent pege version on file with the Commission. For cxampte, the 4th revised Page 14 cancels the 3rd revised Page 14. Becausc of various suspension periods, deferrals, etc. the Commission follows in their Tariffapproval process, the most currert page number on file with the Commission is not always the Tariffpage in effect. Consult the Check Sheet for the page curr€ntly in effect. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level ofcoding is subservient to its next higher level: 2. 2.t. 2.1. t. 2.1.1.A. 2.t.1.A.1. 2.1.1.A.1.(a). 2.t.1.A.1.(a).1 2.1.1.A.1.(a).I.(i). 2. l. l.A. l.(a).I.(i).( l). Check Sheets - When a Tariff filing is made with the Commission, an updated check sheet accompanies the Tariff liling. The check shcct lists the pages contained in the Tariff, with a cross referc,lrce to the curent revision number. When new pages are added, the check sheet is changed to reflect the rcvision. All revisions made in a given filing are desigrrated by an asterisk(i). There will be no other symbols used on this page if thesc are the only changes made to it (i.e., the format, etc. remains the samq just revised revision levels on some pages). The Tariffuscr should refer to the latest check sheet to find out if a particular page is lhe most current. Jeremy M. Kissel General Counsel 180 North kSalle Street, Suite 2430 Chicago,lL 60601 Issued: By: September 23,2014 Effective: C GC Plvotal LLC d/b/a Global Ccprclty Idaho TariffNo. I Original Page 5 SYMBOLS The following are the only symbols used for the purposes indicated below: (c) (D) (D (M) (N) (R) (r) Changed regulation. Delctc or discontinue. Change Resulting in an increase to a Customer's bill. Movd from another Tarifflocation. New Change resulting in a reduction to a Customer's bill. Change in text or regulation. Se,ptember 23, 2014 Effective:lssued: By:Jeremy M. Kissel General Counsel It0 North l-aSalle Strect, Suite 2430 Chicago,lL 60601 GC Plvotal LLC dlblr Global Capaclty Idaho TariffNo. I Original Page 6 APPLICATION OF TARIFF This Tariffcontains fie regulations and rates applicable to the furnishing of intrastate resale common carrier communications service and enhanced directory services by GC Pivotal LLC dlbla Global Capacity within the State of ldaho. SERVICE AREA MAP GC Pivotal LLC dlblaGlobal Capacity will provide intrastate service throughout the State of ldaho. Jeremy M. Kissel General Counsel 180 North laSalle Streel, Suite 2430 Chicago,IL 60601 Issued: By: Septenrber 23,2014 Effective: GC Pivotal LLCillbla Globa! Cepaclty Idaho TariffNo. I Original Page 7 SECTION I.O - TECHMCAL TERMS AITID ABBREVIATIONS Access - Access to the Compan/s scrvices are provided by one or mor€ or a combination of the following methods: presubscription in cqual access areas, direct access! 800, 950 and I0XXX dialing sequences. Accecs Code - A sequence of numberc lhal, when dialed, connect the caller to the provider of services associated with that sequence. Author{zatlon Codc - A predefined series of numbers to be dialed by the Customer or End Uscr upon access to the Compan/s system to notify the caller and validate the calleds authorization to usc the services provided. The Customer is responsible for charges incuned through the use of his or her assigned Authorization Code. Authorlzed User - A personr firm or corporation, or any other cntity authorized by the Customer or Subscriber to communicate utilizing the Compan/s services. Commlsslon - Refers to the ldaho Public Utilities Commission. Company or Carrler - Refers toGC Pivotal. LLC drbla Global Capacity, issuer of this Tariff. Customer - A pcrson, frm, partnership, corporation or other entity which arranges for the Canier to provide, discontinue or rearrange telecommunications services on behalf of itself or others; uses the Carrieds teleommunications services; and is responsible for payment ofcharges, all under the provisions and terms of fiis tariff. Issued: September 23,2014 By:Jererny M. Kissel General Counsel 180 North LaSalle Street, Suite 2430 Chicago,IL 60601 Effective: GC Plvotal LLC iUbla Globel Crpeclty Idaho TariffNo. I Original Page 8 SECTION 1.0 - TECHNICAL TERMS AIID ABBREVIATIONS, (CONT'D.) LATA - Local Area of Transport and Access. LEC - lncal Exchange Company. Pergonrl ldentlficetlon Number (PINF See Authorization Code. Premlse - The term "Premise" denotesI building or buildings on contiguous property (except railroad rights- of-way, etc.) not separat€d by a public highway. Subccrlber - Any person, firm, partnership, corporation, govcnrmental agancy or other entity lhat orderc scrvicefromtheCompanyonbehalfofitselforonbehalfofothers. ASubscribermay,intheordinarycource of its opemtions, makes telcphones available to transi€nt users of its premises for placing of intrastate calls. The Subscriber has a pre<xisting business arangement with the Company and may also bc a Customcr. Issued: September 23,2014 By:Jctemy M. Kissel General Counsel 180 North laSalle StrEct, Suite 2430 Chicago,lL 60601 Effective: 2.1 GC Plvotal LLC d/b/a Globrl Capaclty Idaho TariffNo. I Original Page 9 SECTION 2.0. RULES AND REGULATIONS Undertrklng of the Company GC Pivotal's services and facilities are fumishod for communications originating at spccified points within thc State of Idaho under terms of this Tariff. GC Pivotal provides for the inslatlation, operation, and maintenance of the communications services provided he,rein in accordance with the terms and conditions set forttr under this Tariff. GC Pivotal may act as the Customer's agent for ordering access connection facilities provided by other carriers or entities, when authorized by the Customcr, to allow connection of a Customeds location to the GC Pivotal services. The Customer shall be responsible for all charges due for such service arrangement. The Compan/s services are provided on a monthly basis unless othenvise providod and are available twenty-four (24) hours pet day, seven (7) days per week. Use 2.2.1 Services provided under this Tariff may be used by the Customer for any lawful telecommunications purpose for which the service is technically suited. 2.2.2 The services the Company olkrs shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents, and permits. Issued: Scptember 23,2014 By:Jcremy M. Kissel Gencral Counsel 180 North taSalle Street, Suite 2430 Chicago,lL 60601 Effective: GC Plvotel LLCillblt Global crpacity Idaho TariffNo. I Original Page l0 sEcTtoN 2.0 - RULES AND REGULATIONS, (CONT'D.) Limitedons of Servlce 23.1 Service will be furnished subject to the availability of the nere$ary facilities and/or equipmant and subject to the provisions of this Tariff. 2,3.2 The Company reserves the right to discontinue fumishing service, upon wrilten notice, when necessitated by conditions beyond its control, or when the Customer is using the service in violation of the provisions of this Tariff, or in violation of law. 233 The Company does not undertake to transmit messages, but oflers the use of is hcililies when available, and will not be liable for erors in transmission or for failurc to establish connections. Arsignment and Transfer All facilities provided under this Tariffare directly or indirectly controlled by GC Pivotal and neither the Customer nor Subscriber may transfer or assign the use of service or facilities without the express written consent of the Company. All regulations and conditions contained in this Tariffshall applyto all such permittcd assignees or transferees, as well as all conditions of service. Such transfer or assigrment, when permitted, shall only apply where there is no intemrption of the use or location of the service or facilities. 2.4 Issued: Scptcrnber 23,2014 By Effective: Jeremy M. Kissel General Counsel 180 North LaSalle Street, Suite 2430 Chicago,IL 60601 2.5 GC Pivotal LLC d/b/a Global Capaclty Idaho TariffNo. I Original Page I I SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.) Llabillty of the Company 2.5.f The liability of the Company for any claim or loss, expense or damage (including indirect, spocial, orconsequcntial damage) forany interruption, delay, error, omission, ordefect in any service, facility or transmission provided undcr this Tariff shall not exceed an amount equivalent to the proportionate charges to the Customer for the period of service or the facility provided during which such intemrption, delay, emor, omission, or defect occurs. 2,5.2 Thc Company shall not be liable for any claim or loss, expense, or damage (including indirect, special, or consequcntial damage), for any intemrption, delay, crror, omission, or other defect in any service facility, or transmission provided under this Tariff, if caused by any person or entity other than the Company, by any malfunction of any service or facility provided by any other carrier, by any act of God, firc, war, civil disturbance, or act of govenlmenl, or by any other cause beyond the Compan/s direct control. 2.53 The Company shall not be liable for, and shall be fully indemnified and held harmless by Customer or olher users of its service against any claim or loss, expcnse, or damage, (i) for defamation, invasion of privacy, infringernent of copyright or patent, unauthorized use of any trademarlq trade name, or service mark, unfair competition, intederence with or misappropriation or violation of any contract, proprietary or creative right, or any other injury to any person, property, or entity arising from the material data, information, or content revealod to, transmined, proc€ssed, handled, or used by Company under this Tariff, or (ii) for connecting, combining, or adapting Compan/s facilities with Customeds apparatus or systexns, or (iii) for any act or omission of the Customer, or (iv) for any personal injury or death of any person, or for any loss of or damage to Customer's premises or any other propcrty, whether owned by Customer or others, caused directly or indirectly by the installation, maintenance, location, condition, operation, failure or rcmoval of equipment or wiring provided by the Company if not directly caused by negligorce of the Company. 2,5,4 The Company shall not bc liable for any claim, loss, or refund as a result of theft or unauthorized usc of Authorization Codes issued for the use of the Company's services. 5.5.5 The included Tarifflanguage does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicatenegligenceand consequcntial damageclaims. It isalso thecourt'srcsponsibilityto determine the validity of the exculpatory clause. Issued: Septonber 23,2014 By:Jeremy M. Kissel General Counsel 180 North LaSalle Street, Suite 2430 Chicago,IL 60601 Effective: 2,6 GC Plvotal LLC dhla Globel Capaclty Idaho TariffNo. I Original Page 12 sEcTloN 2.0 - RULES AND REGULATIONS, (CONT'D.) Bllllng rnd Pryment for Senlcc 2.5.1 PaymentArrangements The Customer is responsible for payment ofall charges for serviccs and equipment fumishd to thc Customet for transmission of calls via the Company. The Customcr agrces to pay to the Company or its authorized agent any cost(s) incurred as a result ofany delegation ofauthority resulting in the use of his or her communications equipmenl and/or network scrvices which result in lhe placernent of calls via the Company. The Customer agres to pay the Company or its aulhorized agent any and all cost(s) incurred as a result of the use of the service arangement, including calls which the Customer did not individually authorize. All charges due by the Customer are papble lo the Company or any agency duly authorized to receive such payments. Terms of payment shall be according to the rulcs and regulations of the agency and subject to the rules of regulatory agencies, such as thc ldaho Public Utilities Commission. fuiy objections to billed charges must be promptly rcported to the Company or its billing ag€nt. Adjustrn€nts lo Customers' bills shall be made to the extent that circumstances exist which reasonably indicate that such changes are appropriate. Charges for installations, sewice connections, moves, and rearrangcmeots, where applicablg arc payable upon dernand by ttre Company or its authorized agent. The billing thercafter will include recurring charges and actual usage as defined in this Tariff. Jeremy M. Kissel General Counsel 180 North l-aSalle Strcet, Suite2430 Chicago,lL 60601 lssued: By: September 23,2Al4 Effective: GC Plvotal LLC dlblr Globrl Capaclty IdahoTariffNo. I Original Page 13 sEcTtoN 2.0 - RULES AND REGULATIONS, (CONT'D.) 2.6 Bllllpg and Peyment for Scnlce, (Cont'd.) 2.6.2 Deporitr The Company does not requirc Customff deposits. 2.63 Advance Payments The Company does not require Advance Payments. 2.6.4 Late Payment Feer The Company does not bill Customers a late payment f€e. 2.65 Retum Chcck Chrrge A return check charge of $25.00 will be asscssed for checks retumed for insuffrcient funds. Any applicable retum check charges will be asscsscd according to the tcnns and conditions of the billing entily and pursuant to ldaho law and ldatro Public Utilities Commission regulations. lssucd: September 23,2014 Brr Jerany M. Kissel General Counsel 180 North l-aSalle Street, Suite 2430 Chicago,IL 60601 Effective: 2,6 GC Plvotal LLC d/b/a Global Capaclty Idaho TariffNo. I Original Pagc 14 SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.) Bllllng and Payment for Serrlce, (Cont'd.) 2.6.6 Bllllng Dlrpute A. Any objections to billed charges must be reported to the Company or is billing agent in writing within twenty (20) days of lhe date printed on the invoice or statement issued to the Customer. Disputes must be submitted in writing. Adjustnents to Customem' account shall be made to the extcnt that circumshnccs exist which reasonably indicate that such changes are appropriate. B. Late paymcnt fees will not be applied during the period when a bill is disputed regudless of the outcome of the dispute. C. Customers may contact the Company's business offrce at the following toll-free number: l-E66-2264244 D. Ifthe Customer is not satisl'red with the outcome of the bilting disputq the Customer may contact the Commission at the following address: Idaho Public Utilities Commission 472 West Washington Statehouse Boise,ID 83720{074 Telephone: 208-334-0300 Issued: Septembcr 23,2014 By:Jercmy M. Kissel Gencral Counsel 180 North LaSalle Street, Suile 2430 Chicago,lL 60601 Effective: 2,1 GC Plvotal LLCillbla Globgl Caprclty Idaho TariffNo. I Original Page 15 sEcTroN 2.0 - RULES AND REGULATIONS, (CONT'D.) Taxes and Fees 2,7.1 All federal, state and local taxes (e.9., gross receipts tax, sales tax, municipal utilities tax) are not included in the rates under this Tariff, but shall be listed as separate line items on the Customer's bill. 2.7.2 To the extent that a municipality, other political suMivision or local agency ofgovemmeoq or Commission imposes upon and collects from the Company a gro6s receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fce, such taxes and fees shall, insofar as practicable and allowed by law, be billed pro rata to Customers receiving seruice from the Company within the territorial limits ofsuch municipality, other political subdivision or local agency of governmant. 2.73 The Company may adjust its rates and chargcs or impose additional rates and charges on its Customers in order to recover amounts it is required by governmental or quasi-govemm€nbl authorities to collect from or pay to olhers in support of statutory or regulatory programs. Issued: Scpternber 23,2014 Br,:Jeremy M. Kissel General Counscl 180 North kSalle SreeL Suite 2430 Chicago, tL 50601 Effective: 2.8 GC Plvotrl LLC d/b/a Global Capaclty ldaho TariffNo. I Original Page 16 sEcTroN 2.0 - RULES AND REGULATIONS, (CON'I!.) Refunds or Credlt for Servlce Outages or Deflclcncles 2.8.1 Internrpdon of Senlce Credit allowances for intemrptions of servicc which are not due to the Company's testing or adjusting, to the negligence of the Customer, or to the failure of channels, equipment or communications systems provided by the Customert are subject to the general liability provisions sel forth in Section 2.5 herein. No credit is issued for outages less than 2 hour in duration. Credil for outages gtreater than 2 hour in duration is issued for fixcd recurring monthly charges only, Outage credits are calculated in thirty minute intcrvals. The amount of the credit is determined by pro-rating lhe monthly recurring charge for the time of the outage (in thirty-minute intervals). It shall be the obligation of the Customer to notify the Company immediately of any intemrption in senrice for which a credit allowance is desired by Customer. Before giving such notice, the Customer shall ascertain that the trouble is not within his or her control, or is not in wiring or equipmant, if any, furnished by the Customcr and connccted lo the Company's terminal. Credil allowances for intemrptions of service billed on a usage basis shall be limited to the ratc applicable to the initial period of the call lo compensate for re-establishment of the connoction. 2,t.2 Inspectlon, Tesdng and Adiustment Upon reasonable notice, the facilities provided by the Company shall be made available to the Company for zuch tests and adjustmants as may be deemed necessary for maintenance in a condition satisfactory to the Company. No intemrption allowance will be granted for lhe time during which such tests and adjustments are made. Jeremy M. Kissel General Counsel 180 North L.aSalle Street, Suite 2430 Chicago,IL 60601 Issued: By: Scptember 23,2014 Effective: 2.9 GC Plvotal LLC d/h/a Global Capaclty Idaho TariffNo- I Original Page 17 SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.) Cencelletlon or Termlnrtlon of Senlce by Customer Customers may cancel senrice in urriting at any time. The Company shall hold the Customer responsible for payment ofall charges, including fixed fees, surcharges, ctc., which accrue up to the cancellation date. In the cvent the Customer executes a tcrm commitment agreement with the Company, the Customer must cancel service and terminate the agreement in accordance with the agreement terms. 2.10 Refusal or Dlccondnutnce by Compeny 2.10.1 Se'rvice may bc suspended by the Company, without noticc to the Customer, whor the Company deems it necessary to takc such action to prevent unlawful use of its service. GC Pivotal will restore services as soon as it can be provided without undue rislq and will, upon request by the Customer, assign new authorization codes to replace oncs that have been deactivated. Issued: Septernber 23,2014 By Effective: Jeremy M. Kissel General Counsel 180 North l-aSalle SEeEt, Suite 2430 Chicago,IL 60601 GC Plvotal LLC d&/a Global Caprclty Idaho TariffNo. I Original Page l8 SECTION 2.0 - RULES AND REGULATTONS, (CONT'D.) 2.f0 Rcfusal or Dlrcontlnuancc by Company, (Contrd.) 2,10,2 The Company may refuse or discontinue service under the following conditions providod that, unlcss othenvise stated, th€ Customer shall be give,n five (5) days written notice to comply with any rule or rcmedy any deficiancy A. For nonpaymcnt of undisputed charges, provided that suspension or tcrmination of service shall not be made without five (5) dayr notice to the Customcr, ercepl in extr€me cases. Such notice will be provided in a mailing scparatc liom thc Customer's regular monthly bill for seryice. B. For non+ompliance with or violation of any State, Municipal, or Federal law, ordinance or regulation pertaining to telephone service. C. For use of telephone service for any purpose other than that described in the . application. D. For neglect or refusal to provide reasonable access to GC Pivotal or its agents for the purpose of inspection and maintenance of equipment owned by GC Pivotal or ils agents. E. Fornoncompliance with or violation ofCommission regulation or GC Pivotal'srules and regulations on file with the Commission. F. Without notice in &e evcnt of Customer, Subscriber or Authorized User use of equipment in such a manner as to adversely affect GC Pivotal's equipmant or service to olhers. Issued: September 23,2014 By:Jeremy M. Kissel General Counsel 180 North IaSalle Street, Suile 2430 Chicago,lL 60601 Effective: GC Plvotal LLC d/b/a Global Capaclty Idaho TariffNo. I Original Page 19 SECTION 2.0 - RULES AND REGULATIONS, (CONT'D.) 2.10 Refural or Dlscondnutnce by Company, (Cont'd.) 2,10.2 (Contrd.) G. Without notice in the event of tampering with the equipment or scrvices owned by GC Pivotal or its agents. Without noticc in thc event of unauthorized or liaudulent use of service. Whenever service is discontinued for fraudulent use of scwice, GC Pivotal may, before restoring swice, require the Customer or Subscriber to make, at his or her own expense, all changcs in facilities or equipment nocessary lo eliminate illegal use and to pay an amount reasonably estimated as the loss in revenues resulting from such fraudulent use. Without notice by reason of any order or decision of a court or olher govcmment authority having jurisdiction which prohibits Company from furnishing such services, H. I. Issued: Septernber 23,2014 By:Jererny M. Kisscl Gencral Counscl 180 North hSalle Street, Suite 2430 Chicago,lL 60601 Effective: 2.il GC Ptuotal LLC d/h/a Globrl Cepaclty Idaho TariffNo. I Original Page 20 SECTION 2 - RULES AND REGULATIONS, (CONT'D.) Cort of Collectlon and Repalr Cuslomer is responsible for any and all costs incurrcd in the collection of monies due the Company including lcgal and accounting exp€nses. The Customer is also responsible for reovery costs of Company-provided equipment and any expcoses required for repair or replacement of damaged equipment. 2.12 Interconnectlon Service fumistred by GC Pivotal may be connected with the seryices or facilities of other carriem. Such scrvice or facilities are pmvided undcr the termst mtes and conditions of the other carrier. The Customer is responsible for all charges billed by othcr carriers for use in connection with GC Pivotal's service. Any special interface equipment or facilities necessary to achieve compatibility between carricrs is the responsibility of the Customer. 2.13 TermlnalEqulpment The Compan/s facilities and service may be used with or terminated in terminal equipment or communications slrtems such as a PBX, key slatem, single line telcphone, or pay telephone. Such terminal equipment shall be furnished and maintaincd at the expcnse of the Customer. The Cuslomer is responsible for all costs at his or her premises, including pcrsonnel, wiring, electrical power, and the like, incuned in the use of GC Pivotal's sewice. When such terminal equipment is used, the equipmant strall comply with the generally accepted minimum protective criteria standards of the tclecommunications indusry. Effective: Jeremy M. Kissel General Counsel 180 Norlh laSalle SreeL Suile 2430 Chicago,lL 60601 lssued: By September 23,2014 GC Plvotal LLC d/b/r Global Crpaclty Idaho TariffNo. I Original Page 2l SECTION 3.0. SERVICE DESCruPTIONS AND RATES 3.1 General GC Pivotal provides long distancg travel card and Directory Assistance services for communications originating and terminating within the State of ldaho, The Company's serices arc available twenty- four (24) hours per day, seven (7) daf a week. Intrastate service is offered in conjunction with interstatc service. Customers are charged individually for each call placed through the Cornpan/s network. Charges may vary by service offering, and/or call duration. Customers are bitled based on their use of CC Pivotal's services and nctwork. lssued: Scptember 23,2014 By:Jcremy M. Kissel Gencral Counsel 180 North l-aSalle Sreet, Suite 2430 Chicago,IL 60601 Effoctive: 3.2 GC Plvotal LLC il/Ua Global Capaclty ldaho TariffNo. I Original Page22 SECTION 3.0. SERVICE DESCRIPTIONS AI\ID RATES, (CONT"D.) Tlmlng of Cells Billing for calls placed over the GC Pivotal network is based in part on lhe duration of the call as follows, unless othenrise specified in this Tariff: 3.2.t Timing of each call begins when the called station is answered (i.e. when two way communications ar€ establishcd.) Answer detection is based on standard industry answer deection methods, including hardware and software an$rrer detection. 3,2.2 Chargcable time for calls ends when one of the parties disconnects from the call. 3r3 The initial and additional billing incrernents are statcd in the description of each *rvice. 3.2.4 The Company will not knowingly bill for unanswered calls. When a Customer indicates that he./she was billcd for an incomplete call, the Company will reasonably issue credit for the call. Issued: September 23,2014 By:Jererny M. Kiss€l General Counsel 180 North laSalle Strcet, Suite 2430 Chicago,IL 60601 Effertive: GC Plvotal LLC d/b/r Global Capaclty Idaho TariffNo. I Original Page 23 SECTION 3.0 - SERVICE DESCRTPTIONS AND RATES, (CONT'D.) 33 Rrte Perlodc The Company does not offer time.ofday rates. 3.4 Holldryr The Company does not offer Holiday rates. 3.5 Mlleage Crlculatlon The Company does not offer distance-sensitive rates. Issued: Scptcrnbo 23,2014 By Jeremy M. Kissel General Counsel 180 North laSalle Strect, Suite 2430 Chicago,IL 60601 Effective: GC Plvotel LLC d/b/a Global Cepaclty ldaho TariffNo. I OriginalPage24 sEcTtoN 3 - SERVICE DESCRTPTIONS AND RATES, (CONT'D.) Mlccellancouc Rales rnd Charyes 3.6.1 Publlc Telephoue Surcharge ln order to r@over the Company's expenses to comply with the FCC's pay telephone compensation plan effective on October 7 , 1997 (FCC 97-371 ), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Compan/s sewices. This surcharge, which is in addition to standard tariffcd usage charges and any applicable service charges and surcharges associatd with the Company's service, applies for the use of the instrument used to acccss The Company service and is unrelated to the Company service accesscd from the pay telephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e., using the A#G symbol). Wheoever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surchargod call. In cases where proper pay telephone coding digits are not lransmitted to the Company prior to completion of a call, the Public Pay Tclcphone Surchargc may be billed on a zubsequent invoice afrer the Company has obtained information fhom a canier that the originating station is an eligible pay telephone. The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Rate per Call:0.50 September 23,2014 Effective:Issued: By:Jererny M. Kissel General Counsel 180 North LaSalle Street, Suile 2430 Chicago,lL 60601 GC Plvohl LLC drble Global Capaclty Idaho TariffNo. I Original Page 25 SECTION 3 - SERVICE DESCRTPTIONS AND RATES, (CONT'D.) 3.7 Long Dlstaace Senlce - Brslc Long Disunce Service - Basic ("LDS") is available to Customeni of the Company's local exchange service and providcs the ability to originate direct dialed calls over switched access lines to called locations outside of the Customer's lncal Calling Area, but within the state. Calls are billed in one ( I ) minute incremeots with an initial billing period of one (l) minute. 3.7.f Ratec Rate per minutq S0.10 Issued: Scpternber 23,2014 By Jeremy M. Kisscl General Counsel I t0 North t aSalle Slreet, Suite 2430 Chicago,IL 60601 Effective: 3.r GC Plvotrl LLC d/b/a Globrl Crpeclty Idaho TariffNo. I Original Page26 sEcTtoN 3 - SERVICE DESCRIPTIONS AND RATES, (CONT'D.) DlrectorT Asrlstance Directory Assistance is available to Customersof GC Pivotal. A DirectoryAssistance chargeapplies to each call to the Dircctory Assistance Bureau. Up to two requests may bc made on each call to Directory Assistancc. The DirectoryAssistance charge applies to each call regardless of whetherthe Directory Assistance Bureau is able to fumish the requested telcphone numbcr. Rate Pcr Call:$1.2s 3.t.1 Call Compledon: The charges as shown below apply for each request made to the Dircctory Assisance Opcrator in which the operator completes the call to the desired numbcr. Rate Per Call:$2.s0 Issud: Scptember23,2Ol4 By Effective: Jeremy M. Kisscl General Counsel 180 North t*aSalle Street, Suite 2430 Chicago,IL 60601 GC Plvotal LLC d/b/a Global Capaclty Idaho TariffNo. I Original Page?? SECTION 4 . CONTRACTS AND PROMOTIONS 4.1 Demonstratlon of Servlce From time to time the Company may demonstrale s€rvicc for potential Customers by providing fiee use of its network on a limited basis for a period of time, not to exceed three (3) month. Demonstration of service and the t1pe, duration or quantity of scrvice provided will be at the Companls discretion. 4.2 Promotlons From time to timq the Carricr may provide promotional offerings to introduce a current or potential Subscriber to a service not being used by the subscribcr. These offerings may be limitd to ccrtain dates, times or localions and may waive or reduce recurring or non-recurring charges. Issued: September 23,2014 By:Jeremy M. Kissel General Counsel 180 North l-aSalle Street, Suite 2430 Chicago,IL 60601 Effective: GC Plvotal, LLC d/b/a Ghbal Cepacity ldaho TariffNo. 2 Original Title Page LOCAL EXCHANGE SERVICES TARIFF IDAHO LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF OF GC Plvotol, LLC d/b/r Globrl Capaclty This Tariffcontains the descriptions, regulations, and rates applicable to the provision of local exchange lelecommunications services providod by GC Pivotal, LLC dlblaGlobal Capacity with principal officcs at I l0 Rio Robles, San Jose, CA 95134 for services furnished within the State of ldaho. This Tariff is on file with the ldaho Public Utilities Commission, and copies may be inspected, during normal business hours, at the Compan/s principal place of business. Issued: Scptcmber 23,2AV hsued by:Jeremy M. Kissel, General Counscl 180 North kSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC dlblg GIobel Capaclty Idaho TariffNo.2 Preface OriginalPage I LOCAL EXCHANGE SERVICES TARJFF TABLE OF CONTENTS PREFACE Table of Conte,nts Check Sheet Explanation of Symbols Application of Tariff SECTION I . DEFINITTONS SECTION 2. RULES AND REOULATIONS SECTION 3 . SERVICE AREAS SECTION 4 . SERVICE CHARCES AND SURCHARGES SECTION 5 - LOCAL EXCHANGE SERVICE SECTION 6 SUPPLEMENTAL SERVICES SECTION 7 - LONO DISTANCE SERVICES Paqe I 2 4 5 Issued: September 23,2014 Effective: lssued by Jeremy M. Kissel, Gencral Counsel 180 North laSalle Strcet, Suite 2430 Chicago, IL 60601 GC Ptvotal, LLC illblr Global Caprclty Idaho TariffNo. 2 Preface Original2 IOCAL EXCHANGE SERVICES TARTFF CHECK SHEET The Title Page and pages lised below arc inclusive and effective as of lhe date shown. Origlnal and revised pages as named bclow contain all changes from the original rate strect that are in effect on the date shown on each page. SECTION PAGE Title Preface I Preface 2 Preface 3 Preface 4 Preface 5 REVTSIONOriginal t Original I Original t Original + Original I Original I Original t Original + Original * Original i Original I Original t Original 't Original t Original t Original + Original t Original + Original * Original 'tOriginal I Original I Original I Original I Original 'Original * Original t Original t Original t SECTION PAGE219 220 22t222223224 REVISION Original * Original + Original I Original 'tOriginal r Original i Original * Original + Original t Original i Original + Original tr Original 'rOriginal * Original I Original ,r Original l Original * Original * Original * Original I Original I Original I Original I I I I I I 2 2 z 2 2 2 2 2 2 2 2 2 2 2 z 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 4 4 4 4 4 I 2 3 4 5 I 2 3 4 5 6 7 8 9 25 26 27 28 29 30 3l 32 33 34 35 36 I t 2 3 4 5 l0ll t2 r3 t4 l5 t6 l7 l8 r - indicates those pages included with this filing Issued: Scptember 23, 2Ol4 Issued by: Effective: Jeremy M. Kisscl, General Counsel 180 North laSalle Street, Suitc 2430 Chicago, IL 60601 GC Ptvotrl, LLC illblt Global Capaclty Idatro TariffNo. 2 Prcface Original Page 3 LOCAL EXCHANGE SERVICES TARIFF SECTION 5 5 5 5 5 5 6 6 6 6 6 6 6 7 PAGE I 2 3 4 5 6 I 2 3 4 5 6 7 I CHECK SHEET, CONI, D. REVISIONOriginal t Original * Original ,| Original + Original * Original 'tOriginal I Original ,r Original * Original t Original * Original * Original I Original I i - indicatcs thosc pages inctuded with this filing Issued: Scptembcr 23, 2Ol4 Issucd by: Effective: Jcremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 GC Plvotrl, LLC d/b/a Globel Caprclty ldaho TariffNo. 2 Preface Original Page 4 LOCAL EXCHANCE SERVICES TARIFF EXPLANATION OF SYMBOLS When changes arc made in any Tariffsheel, a revised sheet will be issued canceling the Tariffsheet affected- Changes will be identified on the revised sheet(s) through lhe use of thc following symbols: (C) - To sipify changed rate, regulation or condition. (D) - To sigrify discontinued rate, regulation or condition. (t) - To sigpify increasc. (N) - To signiS new material, including a listing. rate, regulation, rule or condition. (R) - To signify rduction. (T) - To sigrrifr a change in the word of tcxt, but no change in the rale rule orcondition. QVt) - Moved from another Tarifflocation. Issued: Septenrbcr 23, 2014 Issued by Jaemy M. Kissel, General Counsel 180 Ntrth laSalle Street, Suile 2430 Chicago, lL 60601 Effective: GC Plvotal, LLC dlb/a Global Capaclty Idaho TariffNo. 2 Preface Original Page 5 LOCAL EXCHANGE SERVICES TARIFF APPLICATION OF TARIFF This Tariffsets forth the service offerings, ralesi terms and conditions applicable to the furnishing of inEastatc end-user local exchange communications services by GC Pivotal, Ll.C dlbla Global Capacity, hereinafter refened to as the Company, to Customers within the state of ldaho. Covad's services are furnishcd subject to the availability of facilitics and subjoct to the terms and conditions set forth herein. This Tariffis on file with the ldaho Public Utilities Commission. In addition, this Tariffis available for review at lhe main oflice of GC Pivotal, LLC dlblaGlobal Capacity at I l0 Rio Robles, San Jose, cA 95134. Issued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, Ceneral Counsel 180 North LaSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC d/b/a Global Cepaclty Idaho TariffNo.2 Section I OriginalPage I LOCAL EXCHANCE SERVICES TARIFF SECTION I.O . DEFINITIONS For the purpose of this Tarifl the following definitions will apply: Access Llne - An arrangement from a local exchange telephone company or other conrmon carrier, using eithcr dcdicated or switched accessr which connects a Customer's location to Canier's location or switching center. Advance Payment - Part or all of a payment rcquired before the start of service. Authorizatlon Codc - A numerical code, one or more of which may be assigned to a Customet, to enable Carrier to identify the origin of service of the Cusiomer so it may rate and bill the call. All authorization codes shall be the sole property of Canicr and no Customer shall have any property or other right or interest in the use of any particular authorization code. Automatic numbedng idattif'rcation (ANI) may be used as or in connoction with the authorization code. Authorlzcd User - A person, frm or corporation authorized by the Cuslomer to be an end-user of the service of the Customcr. Automadc Numbering ldentilicedon (ANI) - A tlpe ofsigraling provided by a local exchange telephone company which automatically identifies the local exchange line from which a call originates. Commission - The Idaho Public Utilities Commission. Issued: September 23, 2Ol4 lssued by Jererny M. Kissel, Gencral Counsel 180 North laSalle Slreet, Suite 2430 Chicago,lL6060l Effective: GC Plvotrl, LLC d/b/r Globrl Capaclty Idaho TariffNo.2 Section I Original Page2 LOCAL D(CHANGE SERVICES TARIFF SECTION r.0 - TTEFINITIONS, CONT, D. Common Carrier - An authorized company or entity providing telecommunications services to the public Comprny - GC Pivotal, LLC drtla Global Capacity, the issuer of this Tariff. Customer - The person, firm or corporation that orders sen ice and is responsible for the paymenl of charges and compliance with the terms and conditions of this Tariff. Curtomer Premlces - A location designated by the Customer for the purposcs of connecting to the Company's senrices. Customer Termlnal Equlpment - Terminal equipment provided by the Customer. Deporlt - Refers to a cash or quivalcnt of cash security held as a guarantee for paytnent of the charges. End Ofllce - The LEC swilching system oflice or serving wire centcr where Customsr stalion loops are terminated for purposes of intcrconnection to each other and/or to trunks. End-Urer Premires - A location desigrrated by the Customo for the purposcs of conncting to the Company' s services. Equrl Access - A form of dialed access provided by local exchange companies whereby interexchange calls dialed by the Customer are automatically routed to the Compan/s network Prcsubscribed Cu$omen may also route interexchange calls to the Company's network by dialing an access code supplied by the Company. Issued: September 23, 2014 Issued by:Jaemy M. Kissel, General Counsel 180 North kSalle Stret, Suite 2430 Chicago,lL6060l Effective: GC Plvotrl, LLC illblt Global Capaclty Idatro TariffNo. 2 Section I Original Page 3 LOCAL EXCHANCE SERVICES TARIFF SECTION 1.0 - DEFINITIONS, CONT, D. Exchrnge Tclephone Company or Telephone Company - Denotcs any individual, partrerstrip, association, joint-stock company, lru$, or corporation authorized by the appropriate regulatory bodies to engage in providing public switched communication service throughout an exchange area, and between exchange areas within the LATA. ICB - tndividual Case Basis. IXC or lnterexchange Crrrler - A long dislance telecommunications services provider. lnterruptlon . The inability to complete calls due lo equipment malfunctions or human errors. lntemrption shall not include, and no allowance shall be givcn for service difliculties such as slow dial tone, circuits busy or other network and/or switching capability strortages. Nor shall Intcmrption include the failure ofany service or facilities provided by a common carrier or other entity other than the Carrier. Any Intemrption allowance provided within this Tariffby Carrier shall not apply where sen ice is intemrpted by the negligorce or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tarif[ terminates scrvice becausc of non-payment of bills, unlawful or improperuseofthe Caniefs facilitiesorscrvice, oranyotherrcason covered by this Tariffor by applicable law. LATA - A local Access and Transport Area established pursuant to the Modification of Final Judgment cntered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any other geognphic area desigtated as a LATA in the National Exchange Canier Association, tnc. TariffF.C.C. No. 4, or its successor Tariff(s). LEC - local Exchange Company refers to the dominanl, monopoly local telephone company in the area also scrved by the Company. Monthly Recurrlng Cbarges - The rnonthly charges to the Customer for services, facilities and equipment, which continue for the agrecd upon duration of the service. MOU - Minutes of Use. Issued: September 23, 2014 Issued by:Jeremy M. Kissel, General Counsel 180 North kSalle Slreet, Suile 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC d/b/a Global Crprclty ldaho TariffNo. 2 Section I Original Page 4 LOCAL EXCHANGE SERVICES TARIFF SECTION t.0 - DEFINITTONS, CONT, D. Servlng lillre Center - A specified geographic point from which lhc vertical and horizontal coordinate is used in calculation of airline mileage. Sharcd Inbound Cellr - Refers to calls that are terminatd via the Customer's Company-provided local exchange line. Sharcd Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Custome/s local telephone lines are presubscribed by the Company to the Company's outbound serice such that "l + lOdigit numbcr" calls are automatically routed to the Company's or an D(C's network. Calls to station$ within the Customer's LATA may be placed by dialing "I0XXX" or "l0lXXXX" with I + l0digit number." Stafon - The network control sigraling unit and any other equipmurt provided at the Customer' s premises which enables the Customer to establish communications connections and to effect communications through such connections. Subscrlber - The person, firm, partnership, corporation, or other entity who orders telecommunications service from COVAD. Service maybe orderod by, or on betralf of, lhosc who owl, lease or othcrwise manage the pay telephong PBX, or other switch vehicle from which an End User places a call utilizing the services of the Company. NECA - National Exchange Caniers Association. Non-Recurrlng Charge GNRCG) - The initial charge, usually ass€ssed on a one-time basis, to initiate and establish service. PIN - Personal ldentification Numbcr. See Authorization Code. Polnt of Prcrence (APOPO) - Point of Presence Issued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counscl 180 North LaSalle Street, Suile 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC dlbltGlobal Capacity Idaho TariffNo. 2 Section I Original Page 5 LOCAL EXCHANGE SERVICES TARIFF SECTION 1.0 - DEFINITIONS, CONT, D. Rccurrlng Chrgct - Monthly charges to the Customer for services, and equipmcnt, which continues for the agreed upon duration of the service. Senlce - Any means of seirdce offered herein or any combination thereof. Senlce Order - The written or verbal request for Company services by the Customer and the Company in ttre format devised by the Company. A Service Order initiates the respective obligations of the parties as set forth thcrein and pursuant to this Tariff. Swltched Access Origlnadoo/Termlnaflon - Where access between the Customcr and the interexchange canier is provided on local exchange company Feature Group circuits and the connection to the Customer is a LED-provided business or residential access line. The cost of switched Feature Group aosess is billed to the intercxchange carrier. Termlnal Equlpment - Any telecommunications equipment other than the transmission or receiving equipmcnt installed at a Company location. Urage Charges - Charges for minutes or messages traversing over local exchange facilities. User or End User - A Customer, Joint Us€r, or any other person authorized by a Customer to use service provided under this Tariff. Issued: September 23, 2Ol 4 Issued by Jeremy M. Kissel, General Counsel 180 North laSallc Street, Suite 2430 Chicago,IL6060l Effective: 2.1 GC Ptvotal, LLC d/b/a Globrl Caprcity Idaho TariffNo.2 Section 2 Original Pagc I LOCAL D(CHANGE SERVICES TARIFF SECTION 2.0. RIILES AND REGULATIONS UndcttaHng of the Company 2.1.1 Scope The Company undertakes to furnish communications seryice pursuant to the terms of this Tariffin connection with one-wayand/ortwo-wayinformation tansmission originating from points within the State of Idaho, and terminating within a local calling area as defrned herein. The Company is responsible under this Tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other €ntity that purchases access to the Company network in order to originate or tcrminatc its own sef,vices, or to communicate wilh its own Customers. 2.1.2 Shortage of Equlpment or Facilltier A. The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary bccause of lack of facilities, or due to some othcr cause beyond the Company's conrol. B. The furnishing of service under this Tariff is subject to the availability on a continuing basis of all the nccessary facilities and is limitcd to the capacity of the Company's facilities as well as facilities the Company may obtain from other carricrs to furnish scrvice from time to time as requird at the sole discretion ofthe Company. Issued: Scptcmbcr 23, 2014 Issued by:Jcremy M. Kissel, Gcneral Counsel 180 North laSalle Street, Suite 2430 Chicago, tL 60601 Effective: GC Plvotrl, LLC d/b/e Globel Capacity Idaho TariffNo.2 Section 2 Original Page2 LOCAL EXCHANGE SERVICES TARIFF 2.t SECTION 2.0 - RULES AND REGULATIONS, CONT'D. Undertaklng of the Compeny, Cont'd. 2.t3 Terms and Condldons A. Service is provided on the basis of a minimum period of at least thirty (30) days,24- hours per day. For thc purpose of computing charges in this Tariff, a month is considerd to havc thirty (30) days. B. Customers may be roquired to enter into written serice orders which shall contain or reference a spccific description ofthe service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this Tariff. Customers will also be requircd to exccutc any other documenls as may be reasonably requested by the Company. C. Except as otherwise stated in the Tariff, at the expiration of the initial term specified in each Service Order, or in anyexlension thereof, service shall continue on a month to month basis at thc thcn curcnt rates unless terminated by either party upon notice. Any termination shall not relieve the Customer of its obligation to pay any charges incuned under the service order and this Tariffprior to termination. The rights and obligations which by their nature extend beyond the termination of the term of the service order shall suwive such termination. D. Service may be terminated upon writtor notice to the Customer ifl .l the Customer is using the service in violation of this Tariff; or .2 the Customer is using the service in violation of the law. E. This Tariff shall be interpreted and governed by the laws of the State of ldaho without regard for its choice of laws provision. lssued: Septembcr 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Slreet, Suite 2430 Chicago, IL 60601 EfTective: 2.1 GC Plvotalo LLC i//h/t Global Capaclty ldaho TariffNo. 2 Section 2 Original Page 3 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Undertaklng of the Company, Cont' d. 2.f .3 Terms and Condidons, Cont'd. F. Any other Telephonc Company may not intcrfere with the right of any person or entity to obtain seir,rice directly from the Company. No person or entity shall be rcquired to make any payrnent, incur any penalty, rnoneary or othenrise, or purchase any services in order to have the right to obtain service directly from the Company. G. To the ext€nt that either the Company or any other Telephone Company exercises control over available cable pairs, conduit, duct space, racewa)rs, or other facilities necdcd by the other to reach a peison or cntity, the party excrcising such conrol strall make them available to the other on terms equivalent to those under which the Company makes similar facilities under irc control available to its Customers. At the reasonable roquest of either party, the Company and the Other Telephone Company shall jointly attempt to obtain from the owner of the property access for the other party to scrve a person or €ntity. H. The Company hereby reservc its rights to establish scrvice packages specific to a particular Customer. Thesc contracts may or may not be assosiated with volume and/or term discounts. All scrvice packages established by the Company will be filed with the Commission prior to the fumishing of service. Issued: September 23, 2014 Issued by:Jercmy M. Kissel, General Counsel 180 North taSalle Street, Suite 2430 Chicago,IL6060l Effective: 2.r GC Plvotal, LLC d/b/a Global Capaclty Idaho TariffNo. 2 Section 2 Original Page 4 LOCAL EXCHANGE SERVICES TARIFF sEcrIoN 2.0 - RULES AND REGULATIONS, CONT'D. Undertaklng of the Compeny, Cont'd. 2.1,4 Llmltadons on Liablllty A. Except as otherwise stalod in this section, the liability of the Company for damages arising out of either: (l) the frrmishing of its scrvices, including but not limiled to mistakes, omissions, internrptions, delays, oretrors, orotherdefects, represantations, or use of these services or (2) the failure to furnish its servicg whether caused by acts or omission, shall be limited to the extension of allowances to the Customer for intemrptions in service as set forth in Section 2.?. B. Except for the extension ofallowances to the Customer for interruptions in serice as set forth in Section 2.7,the Company shall not be liable lo a Customer or third party for any direct, indirect, special, incidental, reliance, consequential, exemplary or punitive damages, including, but not limited to, loss of revenue or profits, for any neason wha$oever, including, but nol limited lo, any acl or omission, failure to perform, delay, internrption, failure to provide any service or any failure in or brcakdown of facilities associated with the seruice. C. The liability of the Company for errors in biiling that result in overpayrnent by the Customer shall be limited lo a credit qual to the dollar amount en'oneously billed or, in the event that payment has been made and service has been discontinued, to a refund of the amount erroneously billed. lssued: September 23, 2014 lssued by Jeremy M. Kissel, General Counsel 180 North kSalle Street, Suite 2430 Chicago,lL 60601 Effective: GC Ptvotal, LLC d/b/a Global Capacity Idaho TariffNo. 2 Section 2 OriginalPage 5 LOCAL EXCHANGE SERVICES TARIFF 2.t SECTION 2.0. RULES AND REGULATIONS, CONT'D. Undertaklng of tbe ComPanY, Cont'd. 2.1.4 Llmltatlonr on Llablllty, Cont'd. .l .2 The Company shall be indernnified and saved harmless by the Customer from and ageinst all loss, liability, damage and expcnsc, including reasonablc counscl feeq due to: Any act or omission ofi (a) the Customer, (b) any other antity furnistring serice, equipment or facilities for use in conjunction with services or facilities provided by the Company; or (c) corlmon carrierc or warehousemen, excepl as contracted by the Company; Any delay or failure of performance or equipment due to causcs bepnd the Company's control, including but not limited to, acts of God, fires, floods, earthquakes, huricanes, or other catastrophes; national emergencies, insurrections, riols, wars or other civil commotions; strikes, lockouts, work stoppages or other labor difficulties; criminal actions takur against the Company; unavailabilitn failure or malfunction of equipment or facililies provided by the Customer or third parties; and any law, order, regulation or other aclion ofany govenring authority or agency thereof; Any unlawful or unauthorized use of the Company's facilities and services; Libcl, slander, invasion of privacy or inliingement of patents, trade secrets, or copyrights arising from or in connection with the material transmined by means of Company-provided facilities or services; or by means of the combination of Company-provided facilities or services: Breach in the privacy or security of communications uansmitted over the Company's facilities; .3 .4 .5 lssued: September 23, 2Ol4 lssued by Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suile 2430 Chicago, IL 60601 Effective: GC Plvotr! LLC d/b/a Globel Capaclty ldahoTariffNo.2 Section 2 Original Page 6 LOCAL EXCHANCE SERVICES TARIFF 2.1 sEcrIoN 2.0 - RT LES AND REGULATIONS, CONT, D. Undertcklng of thc Company, Cont'd. 2.1.4 Llmltrdons on Llablllty, Cont'd. D. Cont'd. .6 Changes in any of the facilitics, operations or procedures of the Company that render any equipment, facilities or services provided by the Customer obsolele, or require modilication or alteration of sr.rch equipmcnt, facilities or services, or othcrwise affect their use or performancg except where reasonable notice is required by the Company and is not provided to the Customer, in which event lhe Company's liability is limited as set forth above in Section 2.1.1.A. Defacement of or damage to Customer premises resulting |i,om the furnishing of scrvices or equipment on such prernises or the installation or rernoval thaeof; Injury to property or injury or death to persons, including claims for payments made under Workers'Compensation law or under any plan for employee disability or death benefits, arising out oll or caused by, any act or omission of thc Customer, or the construction, installation, mainlc{ance, presence, use or removal of the Customer's hcilities or equipment connecled, or to be connectd to the Compan/s facilities; Any noncompletion of calls due to network busy conditions; Any calls not actually attemptd to be completed during any period that service is unavailable; And any other claim resulting from any act or omission of the Customer or patron(s) of the Customer relating to th€ use of the Company, s services or facililies. .7 .9 .t0 .l I Issued: Septcmber 23, 2014 lssued by Jeremy M. Kissel, General Counsel 180 North LaSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvota[ LLC d/b/a Globrl Capaclty Idaho TariffNo. 2 Section 2 Original Page 7 LOCAL EXCHANGE SERVICES TARIFF 2.1 SECTION 2.0. RULES AND RDGULATIONS, CONT, D. Undcrtaklng of the Company, Cont'd. 2.1.4 Llmltetlons on Llrbllity, Cont'd. E. F. G. H. The Company does not guarantee nor make any waranty with respect to installations provided by it for use in an explosive atmospherc. The Company makes no wananties or representations, EXPRESS OR IMPLIED, eilher in fact or by operation of law, statutory or othenrisc, including warranties of merchantability or fitness for a particular use, except those expressly set forth heicin. Failure by the Company to assefl its rights pursuant to one provision of this Tariff does not preclude the Company from asserting its rights undcr other provisions. Dlrectory Errors - In the absence of gross negligence or willful misconduct, no liability for damages arising from etrors or mistakes in or omissions of diratory listings, or erors or mistakes in or omissions of listing obtainable from the directory assistance operator, including errors in the reporting thereof, strall attach to the Company. An allowance for erors or mistakes in or omissions of published directory listings or for €nors or mistakes in or omissions of listing obtainable fiom the directory assistancc operator shall bc at the monthly Tariffratc for cach listing or in the case of a free or no+harge diroctory listing, credit shall equal two times the monthly Tariffrate for an additional listing, for the life of the directory or the charge pcnod during which the olor, mistake or omission occurs. Issued: September 23, 2014 Issucd by:Jeremy M. Kissel, General Counsel I E0 North LaSalle Street, Suite 2430 Chicago, tL 60601 Effective: GC Pivotrlo LLC dlUa Global Cepaclty Idaho TariffNo. 2 Section 2 Original Page 8 LOCAL EXCHANGE SERVICES TARIFF 2-t SECTION 2.0. RULES AND REGULATIONS, CONT, D. Undertrklng of the Compeny, CoEt'd. 2.1.4 Llmltrtlons on Lhblllty' Cont'd. l. \tlth rcspect to Emergcncy Number 9ll Servlce: .l This service is offered solely as an aid in hurdling assistance calls in connection with fire, police and other emergencies. The company is not responsiblc for any losses, claimg demands, suits or any liability whatsoevcr, whether suffered, made instituled or asserted by the Customer or by any other party or pennn for any personal injury or death of any person or persons, and for any loss, damage or destruction of any property, whether owned by the Customer or others, caused or claimed to have been caused by ( I ) mistakcq omissions, intemrptions, delays, enors or other defects in the provision of service, or (2) installation, operation, failure to operate, maintenancq removal, presence, condition, local or use of any equipment and facilities furnishing this service. Neither is the Company responsible for any inli'ingement, nor invasion of the right ofprivacy ofany person or persons, caused or claimed to have been caused dircctly or indire+tln by the installation, op€ration, failure to opcrate, maintenance, removal, presence, condition, occasion or use of emergency 9l I service features and the equipment associated therewith, or by any scrvices furnished by the Company, including, but not limited to the identification of the telephone numbcr, address or name associated with the telephone used by the party or panies accessing unergency 9 I I servicq and which arise out of the ncgligarce or other wrongful act of the Company, the Customer, its userg agencies or municipalities, or the employees or agcnts of any one of thern. .2 Issued: Scpternber 23, 2014 Issued by:Jeremy M. Kissel, General Counsel lE0 North l-aSalle Street, Suite 2430 Chicago, lL 60601 Effective: GC Plvotaln LLC d/b/a Global Crpaclty Idaho TuiffNo. 2 Section 2 Original Page 9 LOCAL EXCHANCE SERVICES TARJFF 2.t SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Underteklng of the Compeny, Cont'd. 2.1.4 Limltatlons on Llrblllty, Cont'd. Wlth respcct to Emergcncy Number 9l I Servlce, Cont, d. .3 When a Customer with a nonpublishcd telephone number, as defined herein, places a call lo the ernergency 9l I scrvice, the Company will release the name and ad&ess of the calling party, wherc such information can be determined, to fte appropriate local govemmental authority responsible for emergency 9l I service upon request of such governmerttal authority. By subscribing to service under this Tariffi, the Customer acknowledges and agrees with the release of information as described above. The included Tarifflanguage does not constitute a determination by the Commission that a limitation of liability imposed bythe Company should be upheld in a court of law. Acceptance for filing by the Commission recogrizes that it is a court s responsibility to adjudicate negligence and consequcntial damage claims. h is also the courtb responsibility to determine the validity of the exculpatory clause. 2.1.5 Notlficatlon of Serrlce-Affectlng Actlvldes The Company will provide the Customer r€asonable notification of sen ice-affecting activilies that may occur in normal op€ration of its business. Such activities may includer but are not limited to, equipment or facilities additions, removals or r€arang€rnents and routine prEventative maintenance. Generally, such activities arB not specific to an individual Customcr but affect many Custom€rs'services. No specific advance notificalion period is applicable to all scrvice activities. The Company will work cooperatively with the Customer to determine the reasonablc notification requirernents. With some emergency or unplanned service-affccting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. J. Issued: Septernber 23, 2Ol4 lssued by Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suitc 2430 Chicago, IL 60601 Effective: 2.1 GC Pivorr\ LLC iuble Globat caprctty ldaho TariffNo. 2 Section 2 Original Page l0 locAl- EXCHANGE SERVTCES TARTFF sEcTtoN 2.0 - RULES AND REGULATIONS, CONT, D. Undertrklng of the Company, Cont, d. 2.1.6 Provlsion of Equlpment and Facilltles A. The Company shall use reasonable cfforts to maintain only the facilities and equipment that it fumistres to the Customer. The Customer may not nor may the Customer permit others to rearrange, disconnectr remove, attcmpt to repair, or othenpise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the company. B. The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the tcchnical parameters of thc scrvice provided the Customer. Equipment the Company provides or installs at the Customer Premises for use in connection with the services the Company offers shall not be used for any purpose other than that for which the equipmemt is provided. Except as othenrise indicated, Customer provided stration equipment at the Customer's prernises for use in connection with this service shall be so constructd, maintaincd and opcrated as to work satisfactorily with the facilities oftheCompany. The Company shall not be responsible for the installation, operation, or maintenance of any Custom€r provided communications equipment. Where such equipment is connected to the facililies furnished pursuant to this Tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered unds this Tariffand to the maintenance and operation ofsuch facilities Subject to this responsibility, the Company shall not be responsible for: .l the through transmission of signals by Customer provided cquipment or for the quality of, or defects in, such transmission; or .2 the reception of signals by Customer-provided equipmeot; or .3 network control signaling where such signaling is performed by Cusomer- provided network control signaling equipment. c. D. E. Issued: September 23, 2014 Issued by:Jeremy M. Kissel, GeneralCounscl 180 North LaSalle Sreet, Suite 2430 Chicago, IL 60601 Effective: 2.1 GC Plvotrln LLC dlbla Global Capacity ldaho TariffNo.2 Section 2 Original Page I I LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Undertaklng of the Company, Cont, d. 2.1.7 Non-Routlnelnstrllatlon At the Cuslomer's requ€sl, installation and/or maintenance may be performed outside the Company's regular business hours or in hazardous locations. ln such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours, but, at the Customer's request, extends beyond regular business hours into time periods including, but not limited to, weekands, holidays, and/or night hours, additional charges may apply. 2.t.t SpeclalConstructlon Subject to lhc agreement of the Company and to all of the regulations contained in this Tariffl, special construction of facilities may bc undertaken on a reasonable eflorts basis at therequest of the Customer. Spccial construclion is construction undertaken: A. where facilities are not presently available, and there is no othcr requirement for the facilities so con$tructed; B. of a type other than that which the Company would normally utilize in the fumishing of is services; C. ovetr a route other than that which the Company would normally utilize in the furnishing of its services; D. in a quantity greater than that which the Company would normally construct; E. on an expedited basis; F. on a lemporary basis until permanent facilities are available; G. involving abnormal cosls; or in advance of its normal constnction. Issued: September 23, 2Ol4 Issued by Jeremy M. Kissel, General Counsel 180 North LaSalle Street, Suile 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC d/Ua Global Cepeclty ldaho TariffNo.2 Section 2 Original Page 12 LOCAL EXCHANCE SERVICES TARIFF sEcTroN 2.0 - RULES AND REGULATIONS, CONT, D. Undertaklng of thc Company, Cont'd. 2.f .9 Ownerrhlp of Facllldec Title to all facilities provided in accordance with this Tariff remains in the Company, its partners, agents, conlractots or supplicrs. Prohlblted Uscs 2,1 2.2 22.1 2.2.2 2.23 2,2.4 The services the Company offers shall not be used for any unlawful purposc or for any use as to which the Customer has not obtained all required governmentalappmvals, authorizations, licenses, consenls and permits. The Company may require applicants for service who intend to use the Compan/s oflerings for resale and/or for shat€d use to file a letter with the Company confirming that their use of the Compan/s offerings complies with relevant laws and the Public Utilitie Commission of ldaho's regulations, policies, orders, and deisions. The Company may block any signals being trursmitted over its Network by Customers which cause interf€rence to the Company or olher users. Customer strall be rclieved of all obligations to make payments for charges rclating to any blocked Service and shall indemnify the Company for any claim, judgment or liability resulting from such blockage. A Customer, joint user, or authorized user may not assign, or transfer in any manner, lhe service or any rights associated with the service withoul the written consent ofthe Company. The Company will permit a Customer lo transfer its existing seryice to anoths entity if the existing Customer has paid all charges owed to the Company for regrrlated communications services. Such a transfer will be treated as a disconnection of existing scrvice and installation of new serice, and non-recurring installation charges as stated in this Tariffwill apply. lssued: Septernber 23, 2014 Issued by: Effective: Jererny M. Kisscl, General Counsel 180 North LaSalle Street, Suite 2430 Chicago, IL 60601 23 GC Plvotal, LLC dlbla Globel Capaclty Idaho TariffNo. 2 Section 2 Original Page 13 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0. RULES AND REGULATIONS, CONT, D. Obllgrtions of the Customer 23.1 General The Customer shall be responsible for: A. the payment of all applicable charges pursuant to this Tariff; B. damage to or loss of the Company's facilities or equiprnent caused by the acts or omissions of the Customer; or lhe noncompliance by the Customer, wilh these regulations; or by fire or theft or olher casualty on the Customer Premises, untess caused by the negligence or willful misconduct of the ernplo)rces or agents of the Company; C. providing at no charge, as specified from time to time by the Company, any needed equipment, space and power to operate Company facilities and equipment installed on the prernises of the Customer, and the level of healing and air conditioning necessary to maintain the proper operating environment on such premises; D. obtaining, maintaining, and otherwise having full responsibilily for all rights-of-way and conduit necessary for installation of fiber optic cable and associated equipment used to provide Communications Scrvices to the Customer from the cable building entrance or property line to the location of the equipment space described above in Section 2.3.1 .C. Any and all costs associatd with the obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company provided facilities, shall bc bome entirely by, or may be chuged by the Company, to thc Customcr. The Company may requirc the Customer to dernonstrate its compliance with this section prior to accepting an order for scrvice, lssued: Seplunber 23, 2Ol4 Issucd by:Jcremy M. Kisscl, General Counsel 180 North LaSalle Street, Suite 2430 Chicago,lL6060l Effective: GC Plvotel, LLC d/b/a Global Capaclty Idaho TariffNo. 2 Section 2 Original Page 14 LOCAL EXCHANCE SERVICES'TARIFF 2,3 SECTION 2.0 - RULES ANL REGULATIONS, CONT, D. Obllgatlons of the Customer, Cont'd. 23.1 Generaln Cont'd. E. providing a safe place to work and complying with all laws and regulations rcgarding the working conditions on the premiscs at which Company employces and agents shall be installing or maintaining the Company's facilities and equipmcnt. The Customer may be rcquired to install and maintain Company facilities and equipmant within a hazardous area if, in the Company's opinion, injury or damage to the Company ernployees or property might result from installation or maintenance by the Company. The Customer shall be responsible for identifying, monitoring, ranoving and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; F. complying with all taws and regulations applicable to, and obtaining all consents, approvals, liceoses and permits as may be required with respect to, the location of Company facililies and equipment in any Customcr prernises or the rights-of-way for which Customer is responsible under Section 2.3.1.D; and granting or obtaining permission for Company agenls or emplolaes to entcr the premises ofthe Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company G. not creating or allowing to be placed any liens or other encumbrances on the Company's equipment or facilities; and H. making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and theCustom€r. No allowance will be made for the period during which service is internrpted for such purposes. Issued: September 23, 2014 Issued by:Jaemy M. Kissel, General Counsel 180 North l-aSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Pivotel, LLC d/b/a Global Capaclty ldaho TariffNo. 2 Section 2 Original Page 15 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Obllgatlons of the Customer, Cont'd. 23.2 Llablllty of the Customer c. The Customer will be liable for damages to the facilities of the Company and for all incidental and consequortial damages causcd by the negligent or intentional acts or omissions of lhe Customer, its office,rs, employees, agents, inviles, or contractors where such acts or omissions are nol the direct result ofthe Company's negligeirce or intentional misconduct. To the extent caused by any negligent or intentional act of the Customer as described in (A), preceding, the Customer shall indcrnnify, defend and hold harmlcss thc Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonablc attorneys' foes, for (l) any loss, destruction ordamage to property of any third partn and (2) any liability incuned by the Company to any third party pursuant to this or any other Tariffof the Company, or otherwise, for any interruption of, interfercnce to, or other dcfect in any service provided by the Company to such third party. The Cuslomer shall not assert any clairn against any other Customer or user of the Compan/s services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this Tariffincluding but not limited to mistakes, omissions, interruptions, delalc, erors or other defects or misrepresentations, whether or not such other Customcr or user contributed in any way to the occunence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this Tariffis intended either to limit or to expand Customer's right to assert any claims against third parties fordamages of any naturc other than those described in the preceding senlence. Issued: Septernber 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North taSalle Street, Suite 2430 Chicago, IL 60601 Effective: 2.4 GC Ptvotal, LLC d/b/a Global Crpaclty ldaho TariffNo.2 Section 2 Original Page 16 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Customer Equlpment and Chrnnels 2.4.1 General A user may transmil or receive information or signals via the facilities of the Company. The Compan/s services are designed primarily for the transmission of voice-grade telcphonic sigrals, except as ofienilise stated in this Tariff. A user may transrnit any form of signal that is compatible with the Compan/s equipment, but the Company does not guarantee that its services will be suitable for purposes other than voice-grade telephonic communication except as specifrcally statcd in lhis Tariff. 2.4.2 Strdon Equlpment A. Terminal equipment on the usct's premises and the clectric power consumod by such equipment shall be provided by and maintaincd at the expense ofthe uscr. The user is responsible for the provision of wiring or cable to connect its terminal equipment to the Company MPOP. B. The Customer is responsible for ensuring that Customer-providod equipment connectod to Company equipmant and facilities is compatiblc with such equipmcnt and facilities. The magnitude and character of the voltages and currents impressed on Company-pmvitlod equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall bc such as not to causc damage to the Company-providcd equipment and wiring or injuryto the Company'semplopes or to other persons. Any additional protective equipment rcquired to prevent such damage or injury shall be provided by the Company at the Customefs expansg subject to prior Customcr approval of the equipment expense. Issued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, Gencral Counsel 180 North kSalle Street, Suite 2430 Chicago, IL 60601 Effective: 2.4 GC Plvotrl, LLC dft/a Global Capaclty tdaho TariffNo. 2 Section 2 Original Page 17 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Customcr Equlpment end Channelc, Cont'd. 2.43 lnterconnectlonofFaclllties A. Local Traflic Exchange provides the ability for anothet local exchange provider to tenninate local traffrc on lhe Company's network. ln order to qualify for local Traflic Exchange the call mus: (a) be originated by an end user of a company that is authorized by the Public Utilities Commission of ldaho to provide local exchange service; (b) originate and terminate within a local calling area of the Company. B. Any special interface equipment necessary to achieve compatibility bctween the facilities and equipmant of the Company used for fumishing Communications Scrvices and tlrc channels, hcilitieq or equipment of others shall be provided at the Customerb expense. C. Communications Services may be connected to the sewices or facilities of other communications carriers only whcn authorized by, and in accordance with, the tenns and conditions of the Tariffs of the other communications carriers which are applicable to such connections. D. Facilities fumished under this Tariff may be connected to Customer provided tcnninal equipment in accordance with the provisions of this Tariff. All such terminal equipment shall be registered by the Federal Communications Commission pursuant to Part 68 of Title 47, Code of Fedcral Regulations; and all user-provided wiring shall be installed and maintained in compliance with those regulations. Issued: Septembcr 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Strret, Suite 2430 Chicago,IL6060l Effective: 2.4 GC Plvotaln LLC drbla Global Capacity ldaho TariffNo. 2 Section 2 OriginalPage 18 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATTONS, CONT, D. Customer Equipment end Chrnnels, Cont'd. 2.4.4 Inspccdons A. Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as rnay be necessary to determine that the Customer is complying with the requirernents set forth in Section 2,4.2.8 of this Tariff for the installation, operation, and maintcnance of Customcr-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Companyowned facilities and equipment. If the protective requirements for Customer-provided equipment ane not behg complied with, the Company may take such action as it deerns neccssary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if therc is any neod for further corrcctive action. Within ten days of receiving this notice, the Customcr must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is decmed nccessary, including the suspension ofservice, to prolect its facilities, equipmcnt and personnel from harm. If harm to the Company' s nelwork, personnel or scrviccs is imminort, the Company reseryes the right to shut down Cuslom€r' s scrvice immediately, with no prior noticc rcquired. B. c. lssued: Septcnrber 23, 2014 Iszued by:Jeremy M. Kissel, General Counsel 180 North l*aSalle Street, Suite 2430 Chicago, IL 60601 Effective: 2.5 GC Plvotrl, LLC dlUt Global Cepaclty ldaho TariffNo.2 Section 2 Original Page 19 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES ArrD REGULATIONS, CONT' D. Customer Deporlts and Advance Paymen$ 2.5.1 Advance Pa5ments To safeguard its interests, the Company may require a Customcr to make an advance paymeot before services and facilities are fumished. The advance payment will not exceed an amount equal to the non-recurring charge{s) and one monthb charges for the sewice or facility. The advance payment will be credited to the Customer's initial bill. An advance paymant may be required in addition to a dcposit. 25.2 lhporlts The Company does not requirc deposits from Customers. lssued: Scptember 23, 2014 lssued by: Effective: Jercmy M. Kissel, General Counscl 180 North LaSalle Sred, Suite 2430 Chicago, IL 60601 GC Plvotrl, LLC d/b/a Global Capeclty ldaho TariffNo. 2 Scction 2 Original Page 20 LOCAL EXCHANGE SERVICES TARIFF 2.6 SECTION 2.0 - RULES ANII REGULATIONS, CONT, D. Payment Arangements, Cont' d. 2.6.1 Payment for Servlce Gencral The Customer is responsible for the payment ofall charges for facilities and services Iirrnishsd by the Company lo the Customer and to all Authorized Users by the Customer, regardless of whether those services are used by the Cuslomer itself or are resold to or shared with other percons. The Customer is responsible for payment of any sales, use, gross receipts, excise, access or other locat, shte, federal and 9l I Laxes, charges or surcharges (however dcsignated) (excluding taxes on Company's net income) imposed on or based upon thc provision, sale or use of Network Services. The security of the Customer' s PIN is the responsibility of the Customer. All calls placed using a PIN shall bc billd to and shall be the obliption of the Customer. The Cuslomer shall not be responsible for charges in connection with the unauthorized use of PINs arising afler the Customer notifies the Company of the loss, theft, or other breach of security of such PINs. Customers will only be charged once, on either an interstate or intrastate basis, for any nonrecurring or usage based charges. Trxes, Fees and Surcharges The Company res€nves the right to bill any and all applicable taxes, fees and surcharges in addition to normal rates and charges for services provided to the Customer, where pe,nnitted by law. Taxes and fees include, but arc not limited to: Federal Excise Tax, State Sales Tax, Municipal Tax, Oross Receipts Tax, Idaho Telecommunications Service Assistance Program, and Universal Service. Unless othenvise specified in this Tariff, such taxes, fees and surcharges are in addition to rates as quoted in this Tariffand will be itemized separately on Customer invoices. lssued: September 23, 2014 lssued by Effective: Jeremy M. Kissel, Gemeral Counsel 180 North t:Salle Street, Suite 2430 Chicago, IL 6060I GC Plvotal, LLC iUbla Global Capacity Idaho TariffNo. 2 Section 2 Original Page 2l LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RT LES AND REGULATIONS, CONT, D. Payment ArT angements, Cont'd. 2.6.2 Bllllng and Collectlon of Chrryes The Cuslomer is responsible for payment of all charges incurred by the Customer or other Authorized Users for seruices and facilities fumished to the Customer by the Company. A. Nonrecuring chuges are due and payable wilhin thirty (30) dap afler the invoice dale, unless othenvise agreed to in advance. B. The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided, and Rccuning Charges shall be due and payable within thirty (30) days afler the invoice date. When billing is based on customer usage, charges will be billed monthly for the preceding billing periods. C. When service does not begin on the first day of the monlh, or end on fte last day of the monlh, the charge for the fraction of the month in which service was furnistrod will be calculated on a pro rata basis. For this purpose, every month is considered to have thirty (30) days, Issued: Septfirber 23, 2014 Issued by Jcremy M. Kissel, General Counse! 180 North laSalle Slreet, Suite 2430 Chicago,lL 60601 Effective: GC Plvotel, LLC dft/r Global Capaclty ldaho TariffNo.2 Section 2 Original Page22 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 2.0 - RULES AND REGULATTONS, CONT, D. Payment Arrangementc, Cont' d. 2.6.2 Bllling and Collectlon of Chargec, Cont'd. D. Billing of the Customer by the Compony will begin on the Service Commencement Dale, which is the first day following the date on which the Company notifies the Customer that the service or facility is available for use, except that the Service Commencement Date may be postponed by mutual agreement of the parties, or if the service or facility does not conform to standards set forth in this Tariffor the Service Order. Billing accrues through and includes the day that the service, circuit, arrangernent or componeflt is discontinucd. E. late Payment Fees - The Company does not bill Customers late payment penalties, F. The Customer will be assessed a charge of twenty dollan ($25.00) for each check or other payment type submilted by the Customcr to lhe Company that a bank or other financial institution rcfuses to honor. G. lfservice is disconnected bythe Company in accordance with Section 2.7 following and later reslored, restoration of service will be subject to all applicable installation chargcs. lssucd: September 23, 2Ol 4 Issued by Jeremy M. Kissel, General Counsel 180 North LaSalle Sreet, Suite 2430 Chicago, lL 60601 Effective: GC Pivotal, LLC lllblt Global Caprclty Idaho TariffNo.2 Section 2 Original Page23 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AIYD REGULATIONS, CONT'D. Payment Arrangcments, Cont' d. 2.63 Disputed Bllls A. In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Company may rEquire the Customer to pay the undisputed portion of the bill to avoid discontinuance of scrvice for non-paymcnt. Thc Customer must submit a documented claim for the disputed amount. The Customcr will submit all documertation as may reasonably be required to support tbe claim. All claims must be submitted to the Company within a rcasonable period of time after receip ofbilling for those services and in accordance with ldaho law. lfthe Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim thereafter. B. Unless disputed the invoice shall be decmed to be correct and papble in frrll bythe Customer. lf the Customer is unable to resolve any dispute with the Company, then the Customer may file a complaint with the ldaho Public Utilities Commission, 472 West Washington, P.O. Box 83720, Boise ID 83720{074; 208-334{300 or l-800- 4324369. C. Ifthe dispute is resolved in favor of the Cuslomer and the Customer has withheld the disputed amount, no interest, credits or pmalties will apply. lssued: Septcmba 23, 2014 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Street, Suite 2430 Chicago, lL 60601 Effective: 2.7 GC Pivotel, LLC dlblt Global Capeclty Idaho TariffNo. 2 Section 2 Original Page24 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 2.0 - RULES AND REGULATIONS, CONT, D. Discontinurnce of Serlce 2.7.1 Service may be disconnected aller seven (7) days writtcn notice for any of the following reasons: A. The Custorner did not pay undisputed delinquent bills for local exchange services or paid a delinquenl bill for local exchange services with any dishonored check. B. The Customer failed to make a security deposit or obtain I guarantee when one is required. C. The Customer failed to abide by the terms of a payment arangement. D. The Customer misrepresanted the Customer' s identity for the purpose of obtaining telephone service. E. The Company daermines as prescribed by relevant state or other applicable standards that the Customer is willfully wasting or interfering with service through improper equipment or otherwise. F. The Customer is using servic(s) for which the Customer did not apply. 2,7.2 At least 24 hours before actual termination, lhe Company will atternpt to contact the Custom€r affected to apprize the Customer of the proposed termination action and steps to take to avoid or delay tetmination. Se,rvice will not bc terminated in the event that a formal or informal complaint concerning tcrurination is filed with the Commission. lssued: September 23, 2Ol4 lssued by Jeremy M. Kissel, General Counsel 180 North taSalle Street, Suite 2430 Chicago,lL 60601 Effective: 2.7 GC Plvotrl, LLC dlb/a Global Capecity Idaho TariffNo.2 Section 2 Original Page 25 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 2.0 - RULES AND REGULATTONS, CONT' D. Dlscontlnuance of Senice 2,73 Service may be disconnected without notice and without incurring any liability for any of the following reasons: A. A condition immediately dangerous or hazardous to life, physical safety or property exists, or it is necessary to prevent a violation of fbderal, state or local safety or health codes. B. The company is ordered to terminate scrvice by any courl, the Commission, or any other duly authorized public authorily. C. In the event of fraudulent use of the Company's network, where the servic(s) was (were) obtainod, diverted or used without the authorization or knowledgc of the Company, the Company will discontinue scrvice without notice and/or seek legal recourse to recover all costs involved in snforcement of this provision. The Company has tried diligently to meei the notice requirements bul has been unsuccessful in its anempt to contact the Customer affected. The Customer has misrepresented the Customer' s identify for purposes ofobtaining telephone service and has no or an inadequate security deposit on file with the Company and has an outstanding bill exceeding $100. Upon the Customer's insolvency, assignment for the benefit of creditors, filing for bankruptcy or reorganizalion, or failing to discharge an involunlary petition within the time pe,nnitted by law. Upon the Company's discontinuance of service to the Customer under Section 2.7.1 or 2.7.2., the Company, in addition to all other remedies that may be available to the Company at law or in equity or under any other provision of this Tariff, may declare all future monthly and other charges that would have been papble by the Customer during the remainder of the term for which such services would have othcrurise been provided to the Customer to bc immediately due and papble (discounted to present value at six percent). D. E. G. lssued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: 2.8 GC Plvotal, LLC d/b/a Global Capaclty Idaho TariffNo.2 Section 2 Original Page 26 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT, D. Crncellrtlon of Appllcatlon for Servlce 2.8.t Applications for service cannot be canceled without the Compan/s agreement. Where the Company permits a Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. 2.8.2 Where, prior to cancellation by the Customer, the Company incurs any expcnses in installing the service or in preparing to insull the service that it otherwise would not have incurred, a charge equal to the costs incurred by the Company, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have bcen chargeable to the Customer had service commenced (all discounted to present value at six percant), 2.8,1 Where the Company incurs any expense in connection wilh special construction, or where special srrangements of facilities or equipmort have begun, before &e Company roceives a cancellation notice, a charge equal to lhe costs incuned by the Company, less net salvage, applies. In such cases, the charge will be based on such elements as the cog of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, gencral and administrative expensc, other disbursemsnts, deprociation, maintenance, laxes, provision for retum on investment, and any olher costs associated with the special construction or atrangements. 2.8.4 The special charges described in 2.8.1 through 2.8.3 will be calculated and appliod on a case- by+ase basis. lssued: September 23,2414 Issued by:Jeremy M. Kissel, General Counsel 180 North [aSalle Strcet, Suite 2430 Chicago, IL 60601 Effective: GC Plvotel, LLC d/b/a Globrl Caprcity Idaho TariffNo.2 Section 2 Original Page27 LOCAL EXCHANGE SERVICES TARJFF sEcTloN 2.0 - RULES AND REGULATIONS, CONT, D. Changec ln Scrvlce Rcqucrted lf the Cuslomer makes or roquests material changes in circuit engineering, equipmort specil'rcations, service pararneters, pr€mises locations, or otherwise malerially modifies any provision of the application for sewice, the Customer's installation fce shall be edjusted accordingly. 2.9 Issued: Septernbo 23, 2Ol4 lssued by:Jererny M. Kisscl. Ceneral Counsel 180 North laSalle Sreet, Suite 2430 Chicago, lL 60601 Effective: GC Pivotal, LLC ilfi,lt Global Cepactty Idaho TariffNo. 2 Section 2 Original Page 28 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RT LES AND REGULATIONS, CONT, D. 2.10 Allowcncc for Interrupdons In Senlce Interruptions in service that are not due to the negligence of,, or noncompliance with thc provisions of this Tariff by, the Customer or the operation or malfunction of the facililies, power or equipment providcd by thc Customer, will be credited to the Customer as s€t forth in 2.6.1 for the part of the service that the intemrption affects. 2.10.1 General Scrvlce Outage A credit allowance will be given when service is intemrpted, except as specified below. A senrice is intemrpted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a cross-talk, static or other uansmission problem, the Company will respond to a Customer's report of such a "service outiageO in accordance with IDAPA 31.41.01 Rule 503. Customer, s bills will be appropriately and automatically credited pursuant to the tenns of Rule 503. Receipt and Recordlng of Reports The Company will provide for the recerpt of Customer trouble reports at all hours and make a full and prompt investigation of and response to all reports. The Company will maintain an accurate r€corrd of trouble reports made by its Customers. This record will include accurate identification of the Customer or service affected, the time, date and nature of the report, the action taken to clear the trouble or satisfy the Customer, and the date and time of trouble clearance or other disposition. This record will be available to the Commission or its authorized r€presentatives upon request at any time within two (2) pars of the date of the record. Rcprlr Commltments Commitments to the Customer for repair service will be set in accordance with Rule 503. The Company will make every reasonable atternpt to fulfill repair commitments to its Customers. Customers will be timely notified of unavoidable changes. Failure to meet a repair commitment does not relieve the Company of the credited provisions in Rule 503.01, unless the Customer fails to keep an appointmant the Customer agrd to when the original commitment was made A. B. c. Issued: September 23, 2Ol4 Issued by Jeremy M. Kissel, General Counsel 180 Norttr LaSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC il&ila Global Capacity Idaho TariffNo. 2 Section 2 Original Page 29 LOCAL EXCHANGE SERVTCES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT'D. 2.f0 Albwrocec for Intermpdonr ln Senlcg (Conttd.) 2.f0.1 General, (Contrd.) D. Restoratlon of Servlce When the Company providing local exchange is informed bya Customer of a local exchange semice outagc, thc Company will: . I restorc scrvice within sixteen ( I 6) hours after the report of the ouage if thc Customer notifies the Company that the servic€ outage creates an emcrgency for the Customer, or .2 restore service within twenty-four (24) hours after the report ofthe outage if no ernergencyexists, except that outagesrcported betwoen noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight (48) hours or by 6:00 p.m. on the following Monday, which ever is sooner. If the Company does not restorc seryice within the times rcquired by this subsection, the Company will credit the Customer' s account for an amount equal to the monthly rate for one (l ) month of basic local exchange service. Issued: Septembcr 23, 2014 Isstatby:Jeremy M. Kisscl, General Counsel 180 North l-aSalle Street, Suile 2430 Chicago,IL 60601 Effective: GC Plvotel, LLC illbla Global Capaclty ldaho'tariffNo. 2 Section 2 Original Page 30 LOCAL EXCHANCE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATIONS, CONT'D. 2.10 Allowrnces for Interruptlons ln Servlce, (Cont'd.) 2.10.1 General, (Cont' d.) Extenuatlng Circumstences Following disruption of local exchange service causcd by natural disaster or other caus€xr not within the Company' s control and affecting large groups ofCustomers, or in condilions where the personal safety on an employec would be jeopardized, the Company is not required to provide the credit referred to in Subsetion 503.01 as long as it uses reasonable judgment and diligence to restore servic€, giving due regard for the needs of various Cuslomers and the requirements of the telecommunications service priorityITSP) program ordcred in FCC Docket 88-341. When a Customer causes the Customer' s own service outage or does not make a reasonable effort to arrange a repair visit within the scrvice restoration deadline, or when the Company determines that the outage is attributable to the Customer' s own equipment or inside wire, the Company is not required to provide to that Cuslomer the credit referred to in Subsection 503.01. Compllance Standard Each month at least ninety percent (90o/o) of out-of-service trouble reports will be cleared in accordance with Subsection 503.01 and 503.02. The Company will keep a monthly service record as described in Subsection 502.01 and will notify the Commission whenever the record indicates the ninay percent (90o/o) level has not been met for a period of three (3) consecutive months. lssued: Septcrnber 23, 2Al4 Issued by Jeremy M. Kissel, General Counscl 180 North LaSalle Streer, Suite 2430 Chicago, IL 6060I Effective: GC Plvotal, LLC iUbla Global Capaclty ldaho TariffNo. 2 Scction 2 Original Page 3l LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES AND REGULATTONS, CONT'D. 2.ll Cancelladon ofSenlce/Tcrmination Llablllty If a Customer cancels a Service Order or terminates services before the completion of the terrn for any reason whatsoever other than a service interruption (as defined in Section 2. 10. I above), the Cuslomer agees to pay to thc Company termination liability charges, as defincd below. These charges shall become due as of the effective date of the cancellation or termination and be payable within the period, set forth in Section 2.6.2. 2.ll.l Termlnatlon Llablllty The Customer's termination liability for cancellation of service shall be equal to: A. all unpaid Non-Recurring charges reasonably expended by the Company to csulblish service to the Customer; plus B. any disconnection, early cancellation or termination charges reasonably incuned and paid to third parties by the Company on behalf of the Customer; plus C. all Recuning Charges spccified in the applicable Service Order Tarifffor the balance of the then curent tsrm discounted at the prime rate announced in the Wall Strcet Journal on the third business day following the date of cancellation; D. minus a reasonable allowance for costs avoidd by the Company as a direct result of the Customcr's cancellation. lssued: Septanber 23, 2Ol4 Issued by Jeremy M. Kissel, General Counsel 180 North kSalle Street, Suite 2430 Chicago, lL 60601 Effective: GC Plvotrl, LLC d/b/a Global Capaclty Idaho TariffNo.2 Section 2 Original Page32 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RIJLES AND REGULATIONS, CONT, D. 2.12 Cancellatlon of Servlce by Customer Customers may cancel seryice verbally or in writing. The company shall hold the Customer responsible for paymerrt of all charges, including ftxed fees, surcharges, etc., which accrue up to the cancellation date. Customers that cancel the primary local exchange line will have lhe cntire Account disconnected, including any secondary line and all associated features. ln the event the Customer executes a term commitment ageement with the Company, the Customer must cancel service and terminate the agrcement in accordance with the agreement terms. 2.13 Tranrfers and Asslgnments Neither the Company nor the Customer may assign or transfer its rights or duties in connection with lhe sewices and facilities provided by the Company without the written consent of the other party, cxcept that the Cornpany may assigr its rights and duties: 2.13.1 to any subsidiary, prant company or affrliate of the Company; or 2,13.2 pursuant to any sale or transfer of substantially all the assets of the CompanlS or 2.133 pulsuant to any financing, merger or reorganization of the Company. Issued: Septernber 23, 2014 Issued by Jererny M. Kissel, General Counsel 180 North l-aSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC d/b/a Global Caprclty ldaho TariffNo. 2 Scction 2 Original Page 33 LOCAL EXCHANGE SERVICES TARIFF SECTION 2.0 - RULES ANDREGULATIONS, CONT'D. 2,14 Customcr Llablllty for Unouthorlzed Use of the Network Unauthorized use of the network occurs when a person or entity that docs not have actual, appar€nt, or implied authority to use the network, obtains the Company's services provided under this Tariff. 2.14.1 Customer Llabillty for Freud and Unauthorlzell Use of the Network A. The Customer is liable for the unauthorized use ofthe network obtained through the fraudulent use of a Companycalling card, if such a card is offered by the Compann or an accepted credit card, provided that the unauthorized use occurs before lhe Company has been notified. B. A Company calling card is a telephone calling card issued by the Company at the Cuslomer's rcquest, which enables the Customer or user(s) authorized by the Customer to place calls over ttre Network and to have the charges for such calls billed to the Customer's account. An accepted credit card is any credit card that a cardholder has requested or applied for and received, or has sigred, used, or authorized another person to use to obtain credil. Any credit card issued as a renewal or substitute in accordance with this paragraph is an acceptcd credit card when received by the cardholder. C. The Customer must give the Company written or oral notice that an unauthorized use of a Company calling card or an accepted credit card has occurred or may occur as a result of loss, and/or theft. D. The Customer is responsible for payment of all charges for calling card services fumished to the Customer or to users authorizcd by the Customer lo use service provided under this Tarifl unless due to the negligence of the Company. This responsibility is not changed due to any use, misuse, or abuse of the Customefs service or Cuslomer-provided equipment by third parties, the Customeds employees, or the public. The liability of the Customer for unauthorized use of the Network by crdit card fraud will not exceed the lesser of lifty dollars ($50-00) or the amount of money, property, labor, or services obtained by the unauthorized user before notification to the Company. Issued: Scptcmber 23, 2Ol4 lssued by Jeremy M. Kissel, General Counsel 180 North kSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Ptvotrl, LLC illbbGlobal Capaclty ldaho TariffNo. 2 Section 2 Original Page 34 LOCAL EXCHANGE SERVICES TARJFF sEcTtoN 2.0 - RITLES AND REGULATIONS, CONT, D. 2.15 Ure of Customer'r Serice by Otherr 2.15.1 Jolnt Use Arrangements Joint use anangements will be permitted for all scrvices provided under this Tariff. From each joint use anang€ment, one member will be designated as the Customcr responsible for the mannctr in which the joint use of fte seryice will be allocated. The Company will accept ordcrs to start, rearange, relocatq or discontinue scrvice only from the Customer. Without affccting the Customer's ultimate responsibility for payment of all charges for the servicq each joint user shall be responsible for the payment of the charges bilted to it. Issued: Septcrnbcr 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Str€et, Suite 2430 Chicago,IL 60601 Effective: GC Plvotal, LLC d/b/a Globrl Capaclty ldaho TariffNo. 2 Section 2 Original Page 35 LOCAL EXCHANCE SERVICES TARIFF SECTION 2.0 - RT LES AND REGULATIONS, coNT'D. 2.16 Notlces and Communlcatlous 2,16.2 The Customer shall desigrate on the service order an address to which the Company shall mail or deliver all notices and other comrnunicalions, excepl that Customer may also desigrate a separate address to which the Compan/s bills for service shall be mailed. 2.t63 The Company shall designate on the service order an address to which the Customer shall mail or dcliver all notices and other communications, cxcept that Company may designate a separatc address on each bill for service to which the Cuslomer shall mail payment on that bill. 2.16.4 Except as olherwise staled in this Tariff, all notices or other communications required to be givm puruant to this Tariffwill be in writing. Notices and other communications of either party, and all bills maild by the Company, shall be presumed to have been delivered to the other party on the third business day following placement of the noticg communication or bill with the U.S. Mailor a private delivery serice, prepaid and properly addresscd, or when actually received or refused by the addresseg whichever occurs first. 2.16.5 The Company or the Cu$omer shall advise the other party of any changes to the addresses desigrated for nolices, olher communications or billing, by following the procedures for giving notice set forth herein. Issued: September 23, 2Ol4 Issued by:Jeremy M. Kisset, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotal, LLC dlbla Global Capacity ldaho TuiffNo. 2 Section 2 Original Page 36 LOCAL EXCHANOE SERVICES TARIFF sEcrtoN 2.0 - RULES AND REGTTLATIONS, CONT, D. 2.17 Unlversrl Emergency Telephone Number Senlce (9Il) Univcrsal Emergency Telephone Number Scrvice (91 I Senrice) is an arrangcmcot of Company c€nttral oflice and [unking facilities whereby any telcphone user who dials the numbcrs 9t I will reach the emergency report center for the telephone from which the number is dialed or will be routd to an operator if all lines to an emergency report center ar€ busy. If no emcrgency rcport center Customer exists for a central office entity, a telephone user who dials the number 9t t will be routed to an operator. No call-specific charges apply to 9l I calls. Issued: Scptember 23, 2014 lssued by:Jererny M. Kissel, Ceneral Counsel 180 North [aSalle Street, Suite 2430 Chicago,lL 60601 Effective: GC Plvotal, LLC illblt Globel Crpeclty ldaho TariffNo. 2 Section 3 Original Page I LOCAL EXCHANGE SERVICES TARIFF SECTION 3.0 - SERVICE AREAS 3.1 Erchaoge Senlce Arers lncal exchange services are provided, subjet to availability of facilities and equipment, in areas currently scrved by the following Incumbant LECs: l) Qwest. Issued: Septqnber 23, 2014 lssued by:Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Pivotal, LLC d/b/a Global Cepacity Idaho TariffNo. 2 Section 4 Original Page I LOCAL EXCHANGE SERVICES TARIFF SECTION 4.0. SERVICE CHARGES AND SURCHARGES 4.1 Senice Ordcrand Change Chargar 4.1.1 General Non-rrrurring charges apply to processing Service Orders for new senrice and for changes in sewicc. Primary Line Connection Chargq Applies to requests for initial connection or establishment of telcphone service with the Company. Secondary Line Connection Charge: Applies to installation of a second or additional access line. Moves: Applies to Customer rcquest for a move or change in the physical location of the access line. Transfer of Service: Applies to Customer request for a change in lhe service location. Telephone Number Chanec: Applics to Customer request for a change of the Customer telephone number. Service Order ChangeyAdds: Applies to Customer requests for changes in service or additional to services, not including the addition of calling features. Calline Fcature Adds: Applies to Customer requests for addition of calling features. Issued: Septembcr 23, 2Ol4 Issued by Jeremy M. Kissel, Ge,neral Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotrl, LLC d/b/r Globrl Caprcity IdahoTariffNo.2 Section 4 Original Page2 LOCAL EXCHANGE SERVICES TARIFF 4,1 SECTION 4.0 - SERVTCE CHARGES AND SURCHARGES, CONT'D. Scnlce Order and Change Chargq Cont'd. 4,12 Rates Line Conncction Charge Primary Line Secondary Line Moveq per line Transfcr of Service, per order Tclephone Number Change Scrrrice Order ChangeVAdds Call Feature Adds, per featur Residence $45.00 $45.00 s2s.00 $r5.00 $15.00 $15.00 $5.00 Business $75.00 $75.00 $45.00 $4s.00 s25.00 $25.00 s10.00 Issued: Septembo 23, 2Ol4 Issuod by:JeremyM. Kisscl, Ccneral Counsel 180 North kSalte Street. Suite 2430 Chicago, IL 60601 Effetive: GC Plvotel, LLC d/b/a Globel capacity Idaho TariffNo. 2 Scction 4 Original Page 3 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 4.0 - sERvIcE CHARGES AND SURCHARGES, CONT'D. Rertonl Charge A restoration charge applies to the restoration of suspended seryice and facilities because of nonpayment of bills and is payable at the time that the restoration of the suspended service and facilities is arranged. The restoration charge does not apply when, after disconnection of service, service is laler re-installed. Residence Business Restoration after temporary denial, but prior to completion of order to discontinue service $15.00 $25.00 Issued: Scptember 23, 2Ol4 Issued by:Jererny M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago,IL 60601 Effective: GC Plvotrl, LLC d/b/a Global Capaclty Idaho TariffNo, 2 Scction 4 Original Page 4 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 4.0 - sERvIcE CHARGES AND SURCHARGES, CONT'D. Temporary Suspenslon of Senice Upon thc reguest of the Customer and where equipment atrangements permit, serice may bc temporarily suspended for a period not to exceed nine months. Suspension ofservice and r€storal may begin or teiminate on any day of the month provided notice is given suffrciently in advance for arangem€nts to be made. Service will be disconnccted to the extent necessary to assure than no inward or outward service will be availablc during the period of suspension. The monthly rate for service during the period of the temporary suspension is dependent upon Oe service plan to which the Customer is subscribcd. Nonrecurring Charge Residerce st0.00 Business $25.00 Issued: September 23, 2014 lssued by:Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: 4.4 GC Plvotal, LLC d/b/a Globel Capaclty ldaho TariffNo. 2 Section 4 Original Page 5 LOCAL EXCHANGE SERVICES TARIFF SECTION 4.0 - SERVICE CHARGES AND SURCHARGES, CONT'D. Public Telephone Surcharge In order to recover the Company' s expenses to comply with lhe FCC' s pay telephone compensation plan effeaive on October 7 ,1997 (FCC 97-371), an undiscountable per call charge is applicable to all intrastate calls that originate from any pay telephone used to access Company provided services. This surcharge, which is in addition to standard Tariffed usage charges and any applicable service charges and surcharges associated with service, applics for the use of the instrument usod to access Company provided service and is unrclated to the service accessed from the pay lelephone. Pay telephones include coin-operated and coinless phones owned by local telephone companies, independcnt companies and interexchange caniers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (e.g., using the A#@ symbol). The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Custom€r pa)rs for service by inserling coins during the progrcss of the call. Whenever possible, the Public Pay Tclephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases whcrt proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay tclephone. Ratc Per Call:$0.50 Issued: Scptenrber 23, 2014 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Street, Suite 2430 Chicago, IL 60601 Effective: 5.1 GC Plvotel, LLC drb/e Global Capaclty Idaho TariffNo.2 Section 5 Original Page I LOCAL EXCHANGE SERVICES TARTFF SECTION 5.0 - LOCAL EXCHANGE SERVICE Gcneral 5.1.1 Crll Tlmlng for Urage Sensitlve Scrvlcer Where charges for a scrvice are specified based on the duration of use, such as the duration of a telephone call, the following rules apply: 5.1.1 Calls are measured in durational incremcnts identified for each service. All calls which are fractions of a mcasurement increment are roundcd-up to the next whole unit. 5.1.2 Timing on completd calls begins when the call is answered by the called party. Answering is determined by hardware answer supervision in all cases where this signaling is provided by the tenninating local carricr and any intemediate canier(s). 5.13 Timing tcnrinates on all calls when the calling party hangs up or the Compan/s network receives an off-hook signal from the terminating carrier. 5.t.4 Calls originating in one time perid and terminating in another will be billed in proporlion to the rates in effect during different scgments of the call. 5.1.5 All times refer to local time. Issued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago,lL6060l Effective: GC Ptvotal, LLC drt/a Global Cepactty Idaho TariffNo. 2 Scction 5 Original Page 2 LOCAL EXCHANGE SERVICES TARJFF 5.1 sEcTtoN 5.0 - LocAL EXCHANGE SERVICE, CONT'D. General, Cont'd. 5.1.2 Calculatlon of Dhtance The Company does not raie calls based on mileage or disturce. 5.13 Rate Perlodc for Tlme of Day Senrltlve Servlces The Company does not rale calls bascd on time of day. lssued: September 23, 2Ol4 lssuod by:Jeremy M. Kissel, General Counsel lE0 North LaSalle Str€et, Suite 2430 Chicago, tL 60601 Effective: s.2 GC Plvotel, LLC drbla Globel Capaclty Idaho TariffNo. 2 Section 5 Original Page 3 LOCAL EXCHANGE SERVICES TARIFF SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'D. Integrrted Voice Servlces I lntegrated Voice Scrvices I providcs four (4) tclephone lines and includes the following features at no additional charge: Call Fonrarding, Call Waiting, Block Call Waiting, 3-Way Calling, Block Caller ID, Caller ID with Number, Caller ID with Name, Block 900, Block 9?6, and I line hunting group. lntegrated Voice Services I also includes, at no additional chargg unlimited local calling and an allowance of 1,500 minutes of use for combined intraLATA toll and intrastate ard interstate interLATA toll usage, and one directory listing per service location. Any unused portion ofthe usage allowances will not carry forward to the following month. For toll usage beyond the 1,500 minute allowance, Cuslomers can choose GC Pivotallong dishnce calling plans described in Section ?.3 of this Tariff. Absent the Customer's election of such a plan, Customer interLATA and intraLATA intrastate toll calls are billed in accordance with Section 7.2 of this Tariff. Customers seeking lo purchase lntegrated Voice Services I must also purchase GC PivotalDSl services on the same line and in accordance with Covad's terms and conditions for data services. Issued: Septanber 23, 2014 Issued by:Jeremy M. Kissel, General Counsel 180 North LaSalle Street, Suite 2430 Chicago, IL 60601 Effective: GC Plvotrl, LLC illbla Global Capoclty ldaho TariffNo, 2 Section 5 Original Page 4 LOCAL EXCHANGE SERVICES TARIFF SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'D. 5.2 Intcgrrtcd Volcc Senlces l, (Conttd.) 5.2.1 Rates Non-Recuning Charges Customers with existing CC PivoulDSL who are adding GC Pivotallntegrated Voice Services strall be charged a $199.00 Non-Recuning Insullation Charge. Customers ordering new GC Pivotallntegrated Voice Services shall be charged a $275.00 Non-Recuning Installation Charge. InteEratod Voice Services I Monthly Rates One'year term: Two-year lerm: $200.00 $t90.00 Issued: September 23, 2014 Issued by: Effective: Jeremy M. Kissel, General Counsel 180 North laSalle Str€et, Suite 2430 Chicago, IL 60601 GC Plvotal, LLC d/b/a Global Ceprclty ldaho TariffNo. 2 Section 5 Original Page 5 LOCAL EXCHANGE SERVICES TARIFF SECTION S.0 - LOCAL EXCHANGE SERVTCE, CONT'D. Intogretod Volce Servlces 2 lntegrated Voice Services 2 pmvideseighl (8) telephone lines and includes the following features at no additionalcharge: Call Fonvarding Call Waiting, Block Call Waiting, 3-WayCalling Block Caller ID, Callcr lD with Number, Caller ID with Name, Block 900, Block 976, and I line hunting group. Intcgrated Voice Services 2 also includes, at no additional charge, unlimited local calling, allowances (as described below and in Section 7 of this TarifD forcombined intraLATA toll and intrasate and interst8t€ interLATA toll, and one directory listing per sewice location. Any unused portion of the usage allowances will not carry fonrrard lo the following month. lntegrated Voice Scrvices 2 also includes, at no additional charge, unlimited local calling and an allowancc of 3,000 minutes of use for combined intraLATA toll and intrastate and intemtate interLATA toll usage, and one directory listing per service location. Any unusod portion of the usage allowanccs will not carry forward lo the following month. For toll usage bclond lhe 3,000 minute allowance, Customers can choose GC Pivotallong distance calling plans described in Section 7.3 of this Tariff. Abscot the Customer's election of such a plan, Customcr interLATA and intraLATA toll calls are billd in accordance with Section 7.2 of this Tariff. Issued: September 23, 2014 Issued by:Jeremy M. Kissel, General Counsel 180 Nonh LaSalle Street, Suile 2430 Chicago, IL 60601 Effective: 53 GC Pivotrl, LLC illbltGlobal Capaclty Idaho TariffNo.2 Section 5 Original Page 6 LOCAL EXCHANGE SERVICES TARTFF SECTION 5.0 - LOCAL EXCHANGE SERVICE, CONT'D. Integrated Volce Seruices 2, (Cont'd) 53.1 Rates Customerc seeking to purchase Integratd Voices Seryices 2 must also purchase GC PivotalDSl scrvices on the same line and in accordance with Covad's terms and conditions for data services. Non-Recuning Charges Cuslomers with existing GC Pivotal DSL who are adding GC Pivotal Integrated Voice Seryices shall be charged a $199.00 Non-Recurring Installation Charge. Customers ordering new GC Pivotal Integnted Voice Services shall be charged a $275.00 Non-Recuning Installation Charge. Integrated Voice Services 2 Monthly Rates One'),eartem: Two-)rcar term: $400.00 $380.00 Issucd: Septcmber 23, 2014 Issued by Effective: Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 GC Pivotal, LLC illblt Global Caprclty ldaho TariffNo.2 Section 6 Original Page I LOCAL EXCHANGE SERVICES TARIFF 6.1 SECTION 6.0 - SUPPLEMENTAL SERVICES Dlrectory Arslstance Servlces 6.1.1 Local Dlrectoty Asslstance C. Ratm Per Call to Directory Assistance: B. General A Customer may obtain assislance, for a charge, in determining a telcphone number by dialing Dircctory Assistance Service. A Customer can also receive assislance by writingtheCompanywith a list of namesandaddresses forwhich telephonenumbers are desired. Regulatlonr There are no call allowances for Directory Assislance Services. A Directory Assistance Charge applies for each call to Directory Assistance for telephone number(s), area cod(s), and/or general information requestd from the Directory Assistance operator except as follows: a) Calls Iiom coin telephones, including COCOTS (Customer Owned Coin Operated Telephone Sets). b) Requests in which the Directory Assistance operator provides an incorrect number. The Customer must inform the Company of the eror in order lo receive credil. c) Customer experiences poor transmission or is cut-offduring the call. d) Customers will be provided with a maxirnum of two (2) telephone numbers for each call to Directory Assistance. $1.25 Issued: September 23, 2Ol4 Issued by Effective: Jererny M. Kisscl, General Counsel 180 North L:Salle Street, Suite 2430 Chicago, IL 60601 GC Plvotal, LLC illblt Global Crpaclty ldaho TariffNo. 2 Section 6 Original Page 2 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 6.0 - SUPPLEMENTAL SERVICES, CONT'D. 6.t Dlrectory Acsisttnce Servlces' Cont'd. 6,1.2 Local Call ComPletlon The charges as shown below apply for each request made to the Directory Assistance Operator in which the operator completes the call to the desired number. Call Completion is only available where facilities permil. local, Per Call: Issued: Scptember 23, 2014 Issued by:Jeremy M. Kissel, General Counsel t80 North hSalle Street, Suite 2430 Chicago, IL 60601 Effective: 6.r GC Plvotel, LLC dlblt Global Crpaclty Idaho TariffNo. 2 Section 6 Original Page 3 LOCAL EXCHANGE SERVICES TARIFF SECTION 6.0 - SUPPLEMENTAL SERVICES, CONTTD. Dlrectory Asslstance Sen lcer, Conttd. 6.13 Natlonwlde DlrectorTAssistancc Nationwide Directory Assistance is a scrvice whereby Customers may request assistance in determining listing information on a nationwide basis. Roquests for local or intraLATA listings are billed under the basic Directory Assistance charges as described in this Section. The regulations and ratell set forth below apply to all calls from Customers who request assistance in daermining tclephone number information of subscribers who are located outside their LATA. The Customer will be charged for each call. Customer may request up to two listings pcr call. The nationwide listing rate applies per call whether or not a number is provided; this includcs requests for numbers which are non-published or non-lisled. There are no billing exemptions or allowances for Nationwide Directory Assistance. lncal, Per Call:s0.95 lssued: Septenrber 23, 2Al4 lssued by:Jeremy M. Kissel, General Counsel 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: 6.2 GC Plvotrl, LLC d/b/e Globel Crpaclty Idaho TariffNo. 2 Section 6 Original Page 4 LOCAL EXCHANCE SERVICES TARIFF SECTION 6.0 - SUPPLEMENTAL SERV|CES, CONT'D. Local Operrtor Senlce lncal calls may be complaed or billed with the live or mchanical assistance by the Company's operator cenler. Calls may be billed collect to thc called party, to an authorized 3rd party numbcr, to the originating line, or to a valid authorized calling card. Local calls may be placed on a station to station basis or to a specified party (see Person to Person), or designated allemate. Usage charges for local operator assistcd calls arc those usage charges &at would normally apply to thc calling pafly's service. ln addition to usage charges, an operalor assistance charge applies to each call: 6.2.1 Rates Usaee Rates Usagc charges will be billed at the rate in effect for the prcsubscribed scrvice plan purchased by the Cuslomer. See Section 5 of this Tariff. Per Call Service Charses Calling Card - Automated Calling Card - Operator Dialed Billed to Third Number Collcct Person-to-Person $0.56 $0.9s s1.30 s1.30 s3.50 Issued: September 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North kSalle Street, Suite 2430 Chicago, tL 60601 Effective: GC Plvotal, LLC d/b/a Global Capaclty ldaho TariffNo.2 Section 6 Original Page 5 LOCAL EXCHANGE SERVICES TARIFF sEcTtoN 6.0 - SUPPLEMENTAL SERVICES, CONT'D. Busy Llne Verlllcadon and Emergency lnternrpt Servlce Upon request of a calling party the Company will veri$ a busy condition on a designated local service line. The opcrator will determine if the line is clear or in use and report to the calling party. At the request of the Cuslomer, the operator will interrupt the call on the busy line. Emergency Interruption is only permitted in cases wherc the calling party indicates an emcrg€ncy exists and requess internrption. If the Customer has the operator intemrpt a calt, both the Busy Line Verification and the Emergency Intemlpt charge will apply. No charge will apply when the calling parly advises that the call is lo or from an oflicial public ernergency agency. Busy Verification and Emergency lnErrupt Service is frrrnished whcre and to the extent that facilities Permit. Th€ Customer shall identiS and save the Company harmless against all claims that may arise from either party to the intemlpted call or any person. Busy Line Verification: Busy Line InterruPt $l.50 $3.00 Issued: Septembcr 23, 201 4 lssued by Jeremy M. Kissel, General Counsel 180 North l-aSalle Street, Suite 2430 Chicago, lL 60601 Effective: GC Plvotrl, LLC d/b/r Global Capaclty ldaho TariffNo. 2 Section 6 Original Page 6 LOCAL EXCHANCE SERVICES TARIFF sEcTloN 6.0 - SUPPLEMENTAL SERVICES, CONT'D. Dlrectory Llstlng Senlce 6.4.1 DlrectoryLlstlngDeflnldons Primary Listing - One listing, termed the primary listing, is included with each Customeds service with the primary line of a line hunting group and with each Joint User service. Non-Listed Number (Private Directory Service) - A Non-Listed Number will be furnished at the Customer's rquest, providing for the omission or deletion of the Customer's listing liom the telephone directory. Such listings will be canied in the Company's direclory assistancc and other records and will be given lo any calling party. Non-Published Number (Semi-Private Direclory Service) - A Non-Published Number will be fumished al the Customer's request. A Non-Published Number is not listed in the telephone Compan/s directories, or on directory assistance records. Listing information (name, address and number) on a Non-Published Number is not available to the general public. Additional Listings - At a charge, additional listings may be included in the alphabetical directory and on directory assistance records, or appear on directory assistance records only. The monthly rate foradditional listings applywhen the lislings appear in DirecloryAssistance records in accordance with the date requested by the Customer. Issued: Septernber 23, 2Ol4 Issued by:Jeremy M. Ki*sel, Ceneral Counsel 180 North laSalle Street, Suite 2430 Chicago,IL 60601 Effective: GC Plvotal, LLC dhla Global Cepacity ldaho TariffNo. 2 Section 6 Original Page 7 LOCAL EXCHANGE SERVICES TARIFF SECTION 5.0 - SUPPLEMENTAL SERVICES, CONT'D. 6.4 Directory Llstlng Servlce, Cont'd. 6.4.2 Ratec Monthly Recurrlng ChargoResidence BusinessPrimaryListing $0.00 N/A Additional Listings S1.43 N/A Non-Listed Number, per line $0.71 N/A Non-Published Number, p€r account $1.20 N/A Issued: Scptemb€r 23, 2Ol4 Issued by:Jeremy M. Kissel, General Counsel 180 North l^oSalle Street, Suit€ 2430 Chicago, IL 60601 Effective: GC Plvotrl, LLCillbla Clobal Crpaclty Idaho TariffNo. 2 Section 7 OriginalPage I LOCAL EXCHANGE SERVICES TARTFF SECTION 7.0 - LONG DISTANCE SERVICES 7.1 General lnterexchange Long Distance scrvices offered by the Company are described in the Company's ldaho TariffNo. l. lssued: Septenrber 23, 2014 lssued by:Jenemy M. Kissel. Ceneral Counscl 180 North laSalle Street, Suite 2430 Chicago, IL 60601 Effective: EXEIBIT F Appllcent'r Shtemont STNTE OI; ARIZONA COUNTY OF MARICOPA VERIFICATION l, Richanl Garncr, state that I am Sccretary and Trssurer ol'CC Pivotal, LLC; that I am authorizcd to make this Vcrificatian on behalf of CC Pivotal. L.LC; thqt the foregoing liling was prepared under my direction and supen'ision: and thnt the conlents are truc ard comect to thc brsl of my knowledge, informatio& and belief. $ $ $ Sworn and subrcribd bcfore me thi.r )-l-day of Seprcmber.2014. My comnrission expires (-t*l , { r a Ol % JEIIIIIIFER CAEEY ilOTARY PIEJC . AfTZONA MAN|GORACOT'NW My Gomnisin Erpfiost ary 15. ml8 ./' Secrctary and Treasurer