HomeMy WebLinkAboutNorthwest Fiber LLC dba Ziply Fiber CLEC Price List.pdfNORTHWEST FIBER, LLC d/b/a ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Original Title Sheet 1
Title 62 - Local Exchange Services
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TERMS, CONDITIONS, RATES AND CHARGES
Applying to the Provision of Intrastate
COMPETITIVE
EXCHANGE AND NETWORK SERVICES
NORTHWEST FIBER, LLC
d/b/a ZIPLY FIBER
in the State of
IDAHO
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Original Check Sheet 1
Title 62 - Local Exchange Services
CHECKSHEETS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TITLE SHEET Original Sheet 15 Original Sheet 39 Original
TABLE OF CONTENTS Original Sheet 16 Original Sheet 40 Original
ToC Sheet 1 Original Sheet 17 Original Sheet 41 Original
ToC Sheet 2 Original Sheet 18 Original Sheet 42 Original
ToC Sheet 3 Original Sheet 19 Original Sheet 43 Original
ToC Sheet 4 Original Sheet 20 Original Sheet 44 Original
ToC Sheet 5 Original Sheet 21 Original Sheet 45 Original
CHECKSHEETS Original Sheet 22 Original Sheet 46 Original
Check Sheet 1 Original Sheet 23 Original Sheet 47 Original
Check Sheet 2 Original Sheet 24 Original Sheet 48 Original
Check Sheet 3 Original Sheet 25 Original Sheet 49 Original
Sheet 1 Original Sheet 26 Original Sheet 50 Original
Sheet 2 Original Sheet 27 Original Sheet 51 Original
Sheet 3 Original Sheet 28 Original Sheet 52 Original
Sheet 4 Original Sheet 29 Original Sheet 53 Original
Sheet 5 Original Sheet 30 Original Sheet 54 Original
Sheet 6 Original Sheet 31 Original Sheet 55 Original
Sheet 7 Original Sheet 32 Original Sheet 56 Original
Sheet 8 Original Sheet 33 Original Sheet 57 Original
Sheet 9 Original Sheet 34 Original Sheet 58 Original
Sheet 10 Original Sheet 35 Original Sheet 59 Original
Sheet 11 Original Sheet 36 Original Sheet 60 Original
Sheet 12 Original Sheet 37 Original Sheet 61 Original
Sheet 13 Original Sheet 38 Original Sheet 62 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Original Check Sheet 2
Title 62 - Local Exchange Services
CHECKSHEETS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
Sheet 63 Original Sheet 87 Original Sheet 111 Original
Sheet 64 Original Sheet 88 Original Sheet 112 Original
Sheet 65 Original Sheet 89 Original Sheet 113 Original
Sheet 66 Original Sheet 90 Original Sheet 114 Original
Sheet 67 Original Sheet 91 Original Sheet 115 Original
Sheet 68 Original Sheet 92 Original Sheet 116 Original
Sheet 69 Original Sheet 93 Original Sheet 117 Original
Sheet 70 Original Sheet 94 Original Sheet 118 Original
Sheet 71 Original Sheet 95 Original Sheet 119 Original
Sheet 72 Original Sheet 96 Original Sheet 120 Original
Sheet 73 Original Sheet 97 Original Sheet 121 Original
Sheet 74 Original Sheet 98 Original Sheet 122 Original
Sheet 75 Original Sheet 99 Original Sheet 123 Original
Sheet 76 Original Sheet 100 Original Sheet 124 Original
Sheet 77 Original Sheet 101 Original Sheet 125 Original
Sheet 78 Original Sheet 102 Original Sheet 126 Original
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Sheet 80 Original Sheet 104 Original Sheet 128 Original
Sheet 81 Original Sheet 105 Original Sheet 129 Original
Sheet 82 Original Sheet 106 Original Sheet 130 Original
Sheet 83 Original Sheet 107 Original Sheet 131 Original
Sheet 84 Original Sheet 108 Original Sheet 132 Original
Sheet 85 Original Sheet 109 Original Sheet 133 Original
Sheet 86 Sheet 110 Original Sheet 134 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Original Check Sheet 3
Title 62 - Local Exchange Services
CHECKSHEETS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
Sheet 135 Original Sheet 159 Original Sheet 183 Original
Sheet 136 Original Sheet 160 Original Sheet 184 Original
Sheet 137 Original Sheet 161 Original Sheet 185 Original
Sheet 138 Original Sheet 162 Original Sheet 186 Original
Sheet 139 Original Sheet 163 Original Sheet 187 Original
Sheet 140 Original Sheet 164 Original Sheet 188 Original
Sheet 141 Original Sheet 165 Original Sheet 189 Original
Sheet 142 Original Sheet 166 Original Sheet 190 Original
Sheet 143 Original Sheet 167 Original Sheet 191 Original
Sheet 144 Original Sheet 168 Original Sheet 192 Original
Sheet 145 Original Sheet 169 Original Sheet 193 Original
Sheet 146 Original Sheet 170 Original Sheet 194 Original
Sheet 147 Original Sheet 171 Original Sheet 195 Original
Sheet 148 Original Sheet 172 Original Sheet 196 Original
Sheet 149 Original Sheet 173 Original Sheet 197 Original
Sheet 150 Original Sheet 174 Original Sheet 198 Original
Sheet 151 Original Sheet 175 Original Sheet 199 Original
Sheet 152 Original Sheet 176 Original
Sheet 153 Original Sheet 177 Original
Sheet 154 Original Sheet 178 Original
Sheet 155 Original Sheet 179 Original
Sheet 156 Original Sheet 180 Original
Sheet 157 Original Sheet 181 Original
Sheet 158 Original Sheet 182 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Table of Contents
Original Sheet 1
Title 62- Local Exchange Services
TABLE OF CONTENTS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TITLE SHEET
TABLE OF CONTENTS
CHECKSHEETS
SECTION 1 -- APPLICATION AND REFERENCE
1. Table of Contents 1
1.1 Application of Price List 2
1.2 Availability of Service 4
1.3 Prices for Services Not Listed in this Price List 4
1.4 Maps
1.5 Explanation of Price List Change Symbols 5
1.6 Explanation of Abbreviations 6
1.7 Trademarks, Service Marks & Trade Names 7
SECTION 2 -- GENERAL REGULATIONS - CONDITIONS OF OFFERING
2. Table of Contents 8
2.1 Definitions 10
2.2 Establishing and Furnishing Service 29
2.2.1 Application for Service 29
2.2.2 Obligation to Furnish Service 36
2.2.3 Automatic Dialing and Announcement Devices (ADADS) 36
2.2.4 Limited Communications 38
2.2.5 Assigning and Changing of Telephone Numbers 38
2.2.6 Telephone Directories, Listings, and Numbers 40
2.2.7 Termination of Service - Company Initiated 42
2.2.8 Temporary Suspension of Service - Customer Initiated 55
2.2.9 Special Services 55
2.2.10 Termination of Service - Customer Initiated 57
2.2.11 Complaints 61
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Table of Contents
Original Sheet 2
Title 62- Local Exchange Services
TABLE OF CONTENTS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
SECTION 2 -- GENERAL REGULATIONS - CONDITIONS OF OFFERING
(Cont’d)
2.3 Payment for Service 64
2.3.1 Customer Responsibility 64
2.3.2 Payment of Bills 64
2.3.3 Advance Payments and Deposits 65
2.3.4 Late Payment Charge 68
2.3.5 Insufficient Funds (NSF) Check Service Charge 69
2.3.6 Adjustment of Charges 70
2.3.7 Payment Plans 71
2.4 Liability of Company 73
2.4.1 Limitation of Liability 73
2.4.2 Hazardous or Inaccessible Locations 73
2.4.3 Connecting Facilities 74
2.4.4 Defacement of Premises 74
2.4.5 Maintenance and Repair 74
2.4.6 Temporary Suspension for Repairs 75
2.4.7 Force Majeure 75
2.5 Responsibilities of the Customer 76
2.5.1 Building Space and Electric Power Supply
76
2.5.2 Installation and Maintenance 76
2.5.3 Lost or Damaged Equipment 76
2.6 Special Taxes, Fees and Charges 77
2.7 Emergency Measures in Case of Disaster 79
SECTION 3 -- MISCELLANEOUS NONRECURRING CHARGES
3. Table of Contents 80
3.1 Service Charge 81
3.2 General Service Offerings 81
SECTION 4 -- CONSTRUCTION CHARGES AND OTHER SPECIAL CHARGES
4. Table of Contents 82
4.1 Concurrence 83
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Table of Contents
Original Sheet 3
Title 62- Local Exchange Services
TABLE OF CONTENTS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
SECTION 5 --EXCHANGE SERVICES
5. Table of Contents 84
5.1 Exchange Areas 85
5.1.1 List of Exchange Areas and Local Calling Areas 86
5.1.2 Exchange Area Rate Groups 90
5.1.3 Classes of Service Offered in an Exchange Area 98
5.1.4 Foreign Exchange Service 99
5.2 Local Exchange Service 105
5.2.1 Measured Rate Service 109
5.2.2 Premium Flat Rate Service 113
5.2.3 Local Service Options 115
5.3 Private Branch (PBX) Trunks 127
5.3.1 Measured Rate Service 128
5.3.2 Message Rate Service 129
5.3.3 Commercial Trunks 131
5.3.4 Flat Rate Trunks 132
5.3.5 Direct-inward-dialing (DID) Service 133
5.3.6 Automatic-identification-of-outward-dialing
(AIOD) Service 142
5.4 Premium Exchange Services 146
5.4.1 Extension Service 146
5.4.2 Custom Calling Services 147
5.5 Directory Services 164
5.5.1 Listing Services 164
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Table of Contents
Original Sheet 4
Title 62- Local Exchange Services
TABLE OF CONTENTS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
SECTION 6 -- CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
6. Table of Contents 182
6.1 Outside Plant Facilities 183
6.2 Service Connections 185
SECTION 7 -- MISCELLANEOUS SERVICE OFFERINGS
7. Table of Contents 188
7.1 Mileage Charges 189
7.1.1 Extension Line Service 189
7.1.2 Tie Lines 190
7.2 Screening/Restriction Services 193
7.2.1 Toll Restriction 193
7.2.2 Information Services Access Restriction 194
7.2.3 Blocking for 10XXX1+ and 10XXX011+ 196
7.3 Caller Identification Blocking Options 198
7.3.1 Per Line Blocking 198
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 1
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
1.1 APPLICATION OF PRICE LIST 2
1.2 AVAILABILITY OF SERVICE 4
1.3 PRICES FOR SERVICES NOT LISTED IN THIS PRICE LIST 4
1.4 MAPS 4
1.5 EXPLANATION OF PRICE LIST CHANGE SYMBOLS 5
1.6 EXPLANATION OF ABBREVIATIONS 6
1.7 TRADEMARKS, SERVICE MARKS & TRADE NAMES 7
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 2
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.1 APPLICATION OF PRICE LIST
This Price List contains the regulations, terms, and conditions and charges
applicable to intrastate exchange and network services and equipment
furnished by Northwest Fiber, LLC d/b/a Ziply Fiber, hereinafter
referred to as the Company.
A. Territory Served, Service Rendered, Rates and Rules and
Regulations
The Company renders exchange telephone service, toll telephone
service and private line services and channels throughout the
territory served by it and its connecting companies as shown in its
schedules, which include a description of the service furnished.
The Company concurs with the maps filed by US West.
B. Notice of Filing
The procedure which will be followed by the Company in
rendering service is shown in General Regulations - Conditions of
Offering in this Price List.
No officer, employee or agent of the Company has any authority to
waive, alter or amend in any respect these rates or general
regulations, or any part of, or to make any agreements inconsistent
with the information shown in the filed Price Lists.
The rates, and general regulations shown are subject at all times to
addition, change or abolition after proceedings duly held by the
Idaho Public Utilities Commission. Changes in the rates, and
General Regulations shown in the Price Lists must first be
approved or accepted by the Idaho Public Utilities Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 3
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.1 APPLICATION OF PRICE LIST (Cont’d)
C. Effective Dates
1. For services established prior to the effective date shown in the
Price List, the effective date will be as shown in the Price List.
2. For all new service or equipment furnished on or after the
effective date shown in the Price List, the effective date will be
the day following the day connected. This will include changes
of address involving changes in billing periods.
3. For all service on which a change of type, class or grade of
service is completed on or after the effective date shown in the
Price List, the effective date will be the day following the day
changed.
4. For exceptions to the effective dates, see individual sections.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 4
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.2 AVAILABILITY OF SERVICE
Provision of service under this Price List is subject to the availability, on a
continuing basis, of the required plant and facilities, and is limited to the
capacity of the Company’s plant and facilities, as well as plant and
facilities the Company may obtain from other carriers. Service will be
furnished at the discretion of the Company, based on technical,
operational, and economic factors.
1.3 PRICES FOR SERVICES NOT LISTED IN THIS PRICE LIST
The Company will endeavor to provide services requested by customers
which are not included in this Price List, depending on equipment and
facilities availability and economic considerations. Pricing for these
services will be accomplished on an Individual Case Basis (ICB) or a
customer-specific contract. The rates so developed will be available to
other customers on a non-discriminatory basis.
1.4 MAPS
The Company concurs with the territory maps provided by US West in
the following Price Lists on file with the Idaho Public Utilities
Commission:
- US West Exchange and Network Services Tariff - Northern Idaho
- US West Basic Local Exchange Tariff - Southern Idaho
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 5
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.5 EXPLANATION OF PRICE LIST CHANGE SYMBOLS
SYMBOL EXPLANATION
(C) To signify changed regulation, rule, condition or listing.
(D) To signify discontinued material.
(I) To signify rate increase.
(M) To signify material moved from or to another part of the Price List
with no change, unless there is another Price List change symbol
present.
(N) To signify new material.
(R) To signify rate reduction.
(T) To signify a change in text but no change in rate, condition, rule,
or regulation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 6
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.6 EXPLANATION OF ABBREVIATIONS
ADAD Automatic Dialing and Announcement Device
CO Central Office
Cont’d Continued
DID Direct Inward Dialing
DSS Digital Switched Service
ENI Extended Network Interface
FCC Federal Communications Commission
FCO Foreign Central Office
FX Foreign Exchange
IC Interexchange Carrier
Mbps Megabits per second
MTS Message Telecommunications Service
OCC Other Common Carrier
PAL Public Access Line
PBX Private Branch Exchange
RCC Radio Common Carrier
SUS Suspension of (all) Service
TIM Tariff Information Management
TSP Telecommunications Service Priority
USOC Uniform Service Order Code
WATS Wide Area Telecommunications Service
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 7
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
1.7 TRADEMARKS, SERVICE MARKS AND TRADE NAMES
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 1
Original Sheet 8
Title 62 - Local Exchange Services
1. APPLICATION AND REFERENCE
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
2.1 DEFINITIONS 10
2.2 ESTABLISHING AND FURNISHING SERVICE 29
2.2.1 Application for Service 29
2.2.2 Obligation to Furnish Service 36
2.2.3 Automatic Dialing and Announcement Devices
(ADADs) 36
2.2.4 Limited Communications 38
2.2.5 Reserved for Future Use 38
2.2.6 Reserved for Future Use 38
2.2.7 Assigning and Changing of Telephone Numbers 38
2.2.8 Telephone Directories, Listings, and Numbers 40
2.2.9 Termination of Service - Company Initiated 42
2.2.10 Temporary Suspension of Service - Customer Initiated 55
2.2.11 Special Services 55
2.2.12 Termination of Service - Customer Initiated 57
2.2.13 Complaints 61
2.3 PAYMENT FOR SERVICE 64
2.3.1 Customer Responsibility 64
2.3.2 Payment of Bills 64
2.3.3 Advance Payments and Deposits 65
2.3.4 Late Payment Charge 68
2.3.5 Insufficient Funds (NSF) Check Service Charge 69
2.3.6 Adjustment of Charges 70
2.3.7 Payment Plans 71
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 9
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TABLE OF CONTENTS (Cont’d)
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
2.4 LIABILITY OF COMPANY 73
2.4.1 Limitation of Liability 73
2.4.2 Hazardous or Inaccessible Locations 73
2.4.3 Connecting Facilities 74
2.4.4 Defacement of Premises 74
2.4.5 Maintenance and Repair 74
2.4.6 Temporary Suspension for Repairs 75
2.4.7 Force Majeure 75
2.5 RESPONSIBILITIES OF THE CUSTOMER 76
2.5.1 Building Space and Electric Power Supply 76
2.5.2 Installation and Maintenance 76
2.5.3 Lost or Damaged Equipment 76
2.6 SPECIAL TAXES, FEES AND CHARGES 77
2.7 EMERGENCY MEASURES IN CASE OF DISASTER 79
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 10
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS
For the purpose of these Price List schedules the terms and expressions
listed below shall have the meanings set forth opposite them.
ACCESS LINE - Telephone service involving outside plant facilities,
which enables the customer to initiate and receive telephone calls. (See
Network Access Lines.)
ACOUSTICAL CONNECTION - A connecting arrangement without
electrical connections that permits transmission of sound between utility-
provided telephone instrument and customer-provided equipment.
ACTUAL COST - Actual cost refers to the cost of materials plus the rate
per hour at the utility's construction labor rate.
ADDITIONAL LISTING - Any listing of a name or other authorized
information in connection with a customer's telephone number in
addition to that to which he is entitled in connection with his regular
service.
AIR LINE MILE - As used in connection with air line mileage
measurements in determining charges for exchange telephone service,
including message unit service and message toll telephone service, means
statute mile or 5,280 feet.
APPARATUS - Electrical or mechanical equipment in whole or in part
provided by the utility in the provision of various services.
APPLICANT - The person making application to the utility for service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 11
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
AREA 1 - Area 1 consists of the exchanges identified in USWEST’s
“Northern Idaho” Exchange and Network Services Tariff.
AREA 2 - Area 2 consists of the exchanges identified in USWEST’s
“Southern Idaho” Exchange and Network Services Tariff.
AUTHORIZED PROTECTIVE CONNECTING MODULE (APCM) -
Denotes a protective unit designed and manufactured under the control
of American Telephone and Telegraph Company's quality assurance
procedures, and which unit is to be incorporated in a conforming
Answering Device.
AUTOMATIC DIALING - ANNOUNCING DEVICES - Any automatic
terminal equipment, which incorporates:
1. (a) Storage capabilities of numbers to be called, or
(b) A random or sequential number generated that produces numbers
to be called, and
(c) An ability to dial a call, and
2. Has the capabilities of working alone, or in conjunction with other
equipment of disseminating a prerecorded message to the number
called.
AUXILIARY LINE - An additional network access line from the same
central office to the same premises as the main network access line and
associated therewith.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 12
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
BASE RATE AREA - A more closely built-up section of the exchange area
in which the basic rates apply without outside plant facility charges.
BATTERY POWER - A source of electrical energy furnished for the
operation of telephone equipment.
BILLABLE PREMISES WORK - All work requested by the customer and
done by the Company on the customer’s premises except to establish or
reestablish network access through the Network Interface, so long as the
Network Interface is located in the normal location.
BURIED WIRE OR CABLE - A wire or cable designed for use in
underground construction and utilized in extending the utility's outside
plant facilities.
BUSINESS SERVICE - Exchange service furnished to individuals engaged
in business, firms, partnerships, corporations, agencies, shops, works,
tenants of office buildings, and individuals practicing a profession or
operating a business who have no offices other than their residences and
where the use of service is principally or substantially of a business,
professional or occupational nature. If the directory listing denotes the
character of the service to be for business use, the rates for business
service will apply.
CENTRAL OFFICE - A telephone utility's switching office unit by means
of which one telephone station may be connected to another.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 13
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
CENTRAL OFFICE CONNECTING FACILITIES - A facility furnished to
another common carrier by the Company between the terminal location of
the other common carrier and a point of connection on the Company s
premises.
CIRCUIT - An outside plant facility used for the transmission of electrical
energy in the furnishing of telephone and other communications service.
CLASS OF SERVICE - Business and residence.
COMMISSION - The regulatory body of the State of Idaho, namely the
Idaho Public Service Commission.
COMMUNICATIONS SYSTEM - Channels and other facilities, which are
capable, when not connected to exchange telecommunications service, of
two-way communications.
COMPANY - The public utility named herein, Northwest Fiber, LLC
d/b/a Ziply Fiber.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 14
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
CONFORMING ANSWERING DEVICE - A customer-provided device
which automatically answers incoming calls; transmits a prerecorded
voice message or appropriate audible signal to the calling party; records a
voice message from the calling party if so designed and arranged; and
automatically disconnects from the line in a prearranged manner on
completion of the last of the functions for which it was designed and
arranged as described in this paragraph. The Conforming Answering
Device may include remote interrogation and/or device function control.
A Conforming Answering Device must incorporate an Authorized
Protective Connecting Module and must bear a valid Conformance
Number.
CONNECTING ARRANGEMENT - The equipment provided by the
utility to accomplish the direct electrical connection of customer-provided
equipment or facilities with the outside plant facilities of the utility.
CONTINUOUS PROPERTY - A property owned or leased by a customer
where all portions may be served without crossing a public thoroughfare
or the property of another. The property of a customer when divided by
a public thoroughfare is considered to be continuous provided the
customer furnishes, at his expense, a suitable underground or overhead
outside plant facility connecting the property separated by the public
thoroughfare.
CUSTOMER - The person in whose name service is furnished as
evidenced by the signature on the application or contract for that service,
or in the absence of a signed instrument, by the receipt and payment of
bills regularly issued in his name regardless of the identity of the actual
user of the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 15
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
DATE OF PRESENTATION - The date upon which a bill or notice is
mailed or delivered to the customer.
DEMARCATION POINT - The point of interconnection between the
Company s telecommunications facilities and terminal equipment,
protective apparatus or wiring at a premises.
DIAL TELEPHONE SERVICE - Service by means of a telephone system in
which the central office equipment is of the automatic or machine-
switching type and in which the customer's telephone is equipped with a
dial for use in originating calls.
DIRECTORY ASSISTANCE SERVICE - Service whereby customers may
request assistance in determining telephone numbers.
DIRECTORY LISTINGS - Essential information in the telephone directory
whereby telephone users may ascertain the telephone number of a
customer in the alphabetical section.
DISCONNECT - A discontinuance of service in which the outside plant
facilities used in the service are immediately made available for use for
another service.
DISTRIBUTION FACILITIES - The utility's cables, wires, and associated
supporting structures and appurtenances, located in dedicated streets and
utility easements, designed to service more than one property and
extending from the serving central office to the points of connection with
service connection.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 16
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
EMERGENCY - A situation which exists when serious sickness, public
safety, necessity or war conditions are involved.
EQUIPMENT HANDLING/CONNECTION CHARGE - A charge made
for the connection, moving or changing of telephone equipment, at the
request of the customers, and which is not initiated by the utility or
required for the proper maintenance of the equipment or service.
EXCHANGE - A telephone system providing service within a specified
area as shown on maps filed elsewhere in the Price List schedules.
EXCHANGE AREA - An area shown on maps filed in Price List schedules
within which the utility holds itself out to furnish exchange telephone
service from one or more central offices serving that area.
EXCHANGE MESSAGE - A completed telephone call between telephones
in the same local service area.
EXCHANGE SERVICE - Telephone service furnished within an exchange
area or local service area.
EXTENDED AREA SERVICE - Exchange service available to customers in
a particular exchange or district area for communication throughout that
exchange and other designated areas in accordance with the provisions of
the exchange Price Lists.
FACILITIES - Service or equipment that is installed or established to serve
a particular purpose.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 17
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
FICTITIOUS NAME - A name or style employed by an individual or a
concern to direct attention to a commodity or service or for any purpose
other than the actual conduct of the business.
FIXED STATION - Is stationary radiotelephone equipment, located in a
remote area, suitable for sending and receiving messages through a base
station of the utility.
FLAT RATE SERVICE - Exchange service furnished at a fixed periodic
charge.
FOREIGN ATTACHMENT - Equipment or facilities not owned, furnished
or authorized by the utility which are attached or connected to and used
with exchange telephone facilities.
FOREIGN EXCHANGE SERVICE - Exchange service furnished by means
of outside plant facilities connecting a customer's telephone with a central
office in an exchange area other than the exchange area in which the
customer is located, or off-premises access line service in an exchange
area other than that in which the customer's service or PBX service is
located.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 18
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
GENERAL SERVICE - Is furnished between any wire telephone served
from an exchange or district area within the mobile service area and a
mobile unit or a fixed station or between two such mobile units or
between a mobile unit and a fixed station.
HARM - Harm consists of hazards to personnel, damage to utility
equipment, and impairment of service to persons other than the user of
the customer-provided equipment. Types of harm include, but shall not
be limited to, voltages dangerous to personnel, destruction of or damage
to utility equipment, induced noise or cross talk, incorrect dial pulsing,
failure of supervision, false answer, incorrect billing, absence of voice
band transmission path for call progress signals, and loss of capability to
answer an incoming call.
INDIVIDUAL LINE SERVICE - Network access line service furnished by
means of a central office line or circuit assigned for use for one primary
telephone only.
INDUCTIVE CONNECTION - Electromagnetic coupling between
customer-provided equipment and utility equipment by means of mutual
inductance between an inductor in the utility equipment and a customer-
provided inductor external to the utility equipment.
INTERCONNECTION - The method by which network access lines
facilities of a utility are arranged to transmit to or receive information
from customer provided equipment.
INTERFACE - The point of interconnection between terminal equipment
and telephone network access lines.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 19
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
JACK - Standard or miniature (modular) connecting device used in
connection with apparatus.
JOINT USER - An individual or concern authorized by the utility and the
customer to Share in the use of the customer's business telephone service.
KEY TELEPHONE ACCESS SERVICE - Exchange service furnished by
means of assemblies of one or more individual or PBX station lines,
including at least one key telephone set, and associated apparatus
arranged for various combinations of cutoff, holding,
intercommunicating, pickup and signaling within the capacity of the
equipment.
KEY TELEPHONE SET - A handset telephone, used in providing key
telephone service, with one or more keys in the handset base mounting.
LIFELINE TELEPHONE SERVICE - Service which provides a credit on
residence network access line service monthly rates. This credit is only
available to the single line serving the principal residence of low income
customers meeting eligibility requirements established by the
Commission. This service also provides exceptions to the deposit rule
and service charges.
LOCAL NON-NETWORK ACCESS TELEPHONE SERVICE - A service
furnished for the customer's own use by means of a circuit to which are
permanently connected two or more telephones and which shall not be
connected for exchange service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 20
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
LOCAL SERVICE - Service or other apparatus in an exchange area for
communication between telephones within that exchange.
LOCAL SERVICE AREA - An area within which are located the
telephones which customers may call at exchange rates, in accordance
with the provisions of the exchange Price Lists. The local service area
may include the whole or part of an exchange area, or parts or all of two
or more exchange areas.
LOCAL USAGE - A flat rate or measured charges for the usage portion of
local service to be applied in addition to the network access line.
MEASURED LOCAL USAGE CHARGES - Charges for local calls based
on number of calls, duration, and distance.
MOBILE UNIT - Is a land vehicle equipped with radiotelephone
equipment suitable for sending or receiving messages through a base
station of the utility.
MOVABLE PREMISES - That which is not mounted on a permanent
foundation.
NETWORK ACCESS LINE - An outside plant facility from the telephone
company's central office to a customer's premises, which provides direct
access to the local exchange and/or the toll switching networks.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 21
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
NONLISTED NUMBER - Requested by a customer whose name and
telephone number are not listed in the telephone directory, but can be
obtained by contacting Directory Assistance.
NONPUBLISHED NUMBER - Requested by a customer who does not
desire to have his name and telephone number listed in the directory or
have his number made known to other telephone users
NONRECURRING CHARGE - A one-time charge associated with certain
installations, change or transfer of services, either in lieu of or in addition
to recurring monthly rates.
NONRECURRING FACILITY CHARGES - Additions to plant from
existing outside plant facilities to service connections.
OUTSIDE PLANT FACILITIES - The connecting facilities over which
telephone service is provided a customer, and includes, but is not
restricted to, open wire, aerial and underground cable and wire.
PARTY LINE SERVICE - A telephone service furnished by means of a
network access line to which may be assigned two or more customers.
PERMANENT DISCONNECT - Complete termination of utility service
and subsequent service will require a reconnection charge.
PERSON - Any individual, public agency, partnership, corporation, or
other organization operating as a single business entity.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 22
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
POINT OF DEMARCATION - It is either the utility's protective
connecting arrangement or the customer provided protective connecting
arrangement, where the utility's facilities terminate on the customer's
premises.
PRICE LIST SCHEDULES - The entire body of effective rates, tolls,
rentals, charges, classifications, and rules, as set forth herein.
PRICE LIST SHEET - An individual sheet of the Price List schedule.
PREMISES - In multiple occupancy buildings a customer's premises are
confined to that portion of building owned or leased by the customer. In
single occupancy buildings or where more than one building is occupied
by one firm or individual, the customer's premises includes the buildings
occupied by the customer or the same continuous property and not
separated by public thoroughfare or by property occupied by others.
PRIVATE BRANCH EXCHANGE (PBX) SERVICE - Exchange service
furnished by means of a PBX switchboard, intercommunicating system, or
mechanical equipment located on the customer's premises and telephones
with communication between them and the general system by means of
network access lines to the utility's central office.
PRIVATE BRANCH EXCHANGE SWITCHBOARD - Equipment located
on a customer's premises by means of which access lines are
interconnected for communication between the PBX stations and between
such stations and the utility's central office.
RADIO TELEPHONE SERVICE - Is a communication service through a
land radiotelephone station, between a wire telephone and a mobile unit,
or between two mobile units, or between a wire telephone and a fixed
station, or between a fixed station and a mobile unit.
(L) Material relocated from Sheet No. 26.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 23
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
RECURRING FACILITY CHARGES - The additional charges for exchange
telephone service based upon distance measurement for service
furnished, where outside plant facilities are applicable, or off the premises
of the primary service or in connection with foreign exchange service.
REGISTERED PROTECTIVE CIRCUITRY - Separate, identifiable and
discrete electrical circuitry designed to protect the telephone network
from harm which is registered in accordance with 47 CFR § 68.
REGISTERED TERMINAL EQUIPMENT - Terminal equipment which is
registered in accordance with the rules and regulations in 47 CFR § 68(b).
RESIDENCE SERVICE - Exchange telephone service furnished a customer
at a residence or place of dwelling where the actual or obvious use is for
domestic purposes.
RINGING POWER - Electrical energy furnished to a private branch
exchange system or other equipment for signaling telephones connected
thereto.
ROOM - Space in a building surrounded by walls or closed partitions
provided the opening, if any, between the top of such walls or partitions
and the ceiling is less than two feet.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 24
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
SERVICE CONNECTION - Drop and block wiring or cable, from the
point of connection with the utility's outside plant facilities to the point of
connection with inside wiring to the premises served. A service
connection serves only the continuous property on which it is located. An
incidental segment may be located in the adjacent dedicated street or
utility easement.
SET - A telephone instrument.
SIMPLE SERVICE - Non-key services for network access line business and
residence services associated with flat and measured, WATS, local,
extended and foreign exchange services.
SPECIAL BILL - A bill for accumulated exchange and toll service charges
rendered in lieu of the requirement of a cash deposit for the re-
establishment of credit before disconnection of service as provided in the
Price List schedules, or a bill for accumulated exchange and toll charges
rendered at such time as the amount of the unpaid charges, billed and
unbilled, materially exceeds the amount of any prepared charges or any
deposits made in connection with the particular service.
SPECULATIVE PROJECTS - An undertaking of a speculative nature
which, in the opinion of the utility, appears to involve risk of failure.
STATION - A telephone set generally used in conjunction with PBX, key
system, or multiline equipment, or may be used interchangeably with
telephone set. See also telephone set.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 25
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
STATION LINE - A term generally used to describe the serving capacity
of a PBX or key system or the facility between switching equipment and a
telephone set or apparatus associated with such equipment.
SUBDIVISION - Is the partitioning of a parcel of land into four or more
parcels for the purpose of transfer of ownership or leasing for the express
purpose of the construction of homes thereon. In locations where
subdivisions must be approved by a political body, such approval is
adequate proof that a subdivision exists. A mobile home court will be
considered as a subdivision for the purposes of this Price List.
SUBSCRIBER - The person in whose name service is furnished as
evidenced by the signature on the application or contract for that service,
or in the absence of a signed instrument, but the receipt and payment of
bills regularly issued in his name regardless of the identity of the actual
user of the service.
SUBURBAN AREA - A suburban area is that area outside the base rate
and zoned areas but within the exchange area.
SUBURBAN SERVICE - Service furnished in the suburban area.
SUPERSEDURE - The transfer of a business or residence customer's
complete service, including the telephone number, from one party to
another with no change in type or location of the equipment or wiring
and including the responsibility for payment of outstanding charges
against the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 26
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
TEMPORARY DISCONNECT - A temporary discontinuation of service
without complete termination of the service, made at the request of the
customer or on the initiative of the utility, in which the facilities and
telephone number are held available for resumption of service.
TEMPORARY SERVICE - The following categories of service are to be
considered “Temporary Service”:
1). Service to premises or enterprises the temporary nature of which
can be determined in advance from the known limited duration of
the contemplated operations, such as construction or exploration
projects with their related housing and miscellaneous camp
service facilities, summer or winter resorts, amusement or sports
concerns, fairs, exhibit structures or places, and other enterprises
of like limited duration.
2). Service for a specified short term to premises or enterprises
normally permanent in nature.
3). Service to projects or abnormal risk or of unpredictable duration,
such as mine development, oil well drilling, or lumbering
operations.
TERMINATION CHARGE - A charge applied under certain conditions
when a contract for service is terminated by the customer before the
expiration of the minimum contract period.
(L) Material relocated to Sheet No. 22.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 27
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
TIE LINE - A circuit connecting two PBX systems for the purpose of
interconnecting the telephones of one with those of the other without the
use of trunks to the utility's central office.
TOLL MESSAGE - A completed telephone call via the established toll
network.
TOUCH CALLING SERVICE - A service arrangement permitting the use
of pushbutton equipped telephone sets in lieu of rotary dial equipped
telephone sets to originate calls.
TRACT OR SUBDIVISION - Improved or unimproved land under a
definite plan of development wherein it can be shown that there are
reasonable prospects within the next three years for five or more main
residential telephones.
TRADE NAME - The name or style under which an individual or concern
conducts its business and by which it is generally known to the public.
TRENCHING COSTS - Cost of excavating, backfilling and compacting,
and, where necessary, cost of breaking and repaving pavement and of
restoring landscaping.
TRUNK LINE - A network access line from one central office to another
or between PBX system and a utility central office.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 28
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.1 DEFINITIONS (Cont’d)
UNDERGROUND SUPPORTING STRUCTURE - Conduit, manholes,
handholes and pull boxes where and as required plus trenching costs as
defined in Trenching Costs above.
USAGE PRICING - A local service, which consists of a local network
access charge and measured local usage charges.
UTILITY - The Public Utility named herein. See also Company.
ZONE - A portion of an exchange area shown on maps filed elsewhere in
the Price List schedules.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 29
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE
These regulations are added to those pertaining to specific service items
in other sections. Any change in rates or regulations approved by
appropriate regulatory authority modifies the affected service terms and
conditions.
An applicant for service agrees to pay all exchange, toll, and any other
charges against such service made in accordance with the provisions of
the Price Lists.
2.2.1 Application for Service
A. Requirements
1. Each applicant for telephone service may be required to sign
an application for the service desired, on a form provided by
the utility, as a condition precedent to the initial
establishment of service.
2. The application form will generally set forth the following
information:
- Date and place of application.
- Location of premises to be served.
- Date applicant will be ready for service.
- Purpose for which service is to be used
(business or residence).
- Address to which bills are to be mailed or
delivered.
- Whether applicant is the owner or tenant
of, or agent for, the premises.
- Service desired - class, type, and grade.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 30
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
A. Requirements (Cont’d)
- Information for listing in alphabetical and classified
telephone directories.
- Such other information as the utility may reasonably
require.
- Signature of applicant.
3. The Company may accept an oral or written application
from a customer for additions to or changes in the present
service. These applications become contracts upon
approval or establishment of the service and shall be
subject at all times to the lawful rates, charges and terms
and conditions of the Company.
4. Any change in rates, charges, or regulations authorized by
the legally constituted authorities will act as a modification
of all contracts to that extent without further notice.
5. Any application is merely a request for service and does
not in itself bind the Company to furnish the service except
under reasonable conditions as set forth in the Price List
schedules, nor does it bind the applicant to take service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 31
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
B. Cancellation
An application for service canceled by the applicant or by the
utility prior to the establishment of the service applied for is
subject to the following conditions:
1. Canceled by Applicant
a. If cancellation of an application for service is requested
by the applicant prior to the time service is connected,
the application will be canceled by the utility and the
utility will collect all charges applicable to any service
actually installed at the time of the requested
cancellation, or such other amounts as may be
specifically provided for by written contract previously
made in accordance with the Price List schedules.
b. If cancellation of an application for service is requested
by the applicant prior to the time service is connected,
such cancellation will be considered as an order to
discontinue service and the Company will collect all
charges applicable to the connection of service. The
minimum requirements of the rate schedule under
which service is furnished will apply.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 32
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
B. Cancellation (Cont’d)
2. Canceled by the Company
a.If applicant refuses to comply with the requirements set
forth in the Company's Price List schedules prior to the
establishment of service, the Company may cancel the
application, in which case any amounts collected from
the applicant will be refunded.
C. Use of Service
Customer telephone service as distinguished from public,
semipublic, or Public Access Line telephone service, will be
furnished only:
1. In business establishments for communications by the
customer, his immediate family, or by employees and
representatives upon the customer’s business except as the
use of the service may be extended to joint users or where
regular flat rate PBX or Centrex Service is provided to
hospitals where patient room telephones are required or to
customers who resell/share intraLATA Local Exchange
Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 33
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
C. Use of Service (Cont’d)
2. In residences, for communication by the customer,
members of the immediate family, the customer’s
employees, and not more than four roomers, boarders,
roommates, or others residing in the close circle of the
customer’s household. If an applicant obtains service for
the use of others at a different residence, the applicant must
have current residential service with the Company in the
same state and must have good credit. If the applicant
requests service at a different residence, where a prior
subscriber still resides and where any balance for service to
that prior subscriber incurred at that location is still past
due and owing, a deposit amount may be based on the
prior subscriber’s credit history.
3. The Company reserves the right to refuse to install flat,
measured or message rate customer service or to permit
such service to remain on premises of a public or semipublic
character when the instrument will be or is so located as to
be accessible for use by the public in general or by patrons
of the customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 34
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
C. Use of Service (Cont’d)
4. A customer shall not provide switched voice or data
communications between local exchange areas, including
the bridging of Extended Area Service (EAS) zones, using
underlying services from this Price List or the Exchange and
Network Service Price List. Providers of interexchange
service, that furnish service between local calling areas,
must purchase services from the Access Service Tariffs or
Catalog for their use in furnishing their authorized intrastate
telecommunications services to end user customers. If a
customer violates this regulation, and has not placed an
order for necessary services from the Company’s Access
Service Price List for immediate installation within 14 days
of notice from the Company, the Company shall
immediately disconnect such service purchased from this
Price List or the Exchange and Network Service Price List.
5. The Company may refuse the installation of service that is
not to be used within a reasonable period after installation.
D. Restriction of Service
Flat, measured and message rate services will not be furnished
on the same premises except as follows:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 35
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.1 Application for Service (Cont’d)
D. Restriction of Service (Cont’d)
1. Where the flat rate service is physically arranged so it
cannot be used to supplement the measured or message rate
service.
2. Where the flat, measured and message rate services have
entirely different local service areas.
E. Transfer of Service Between Customers
An applicant may supersede the service of a customer where
an arrangement acceptable to the Company is made by the
customer and the applicant to pay all outstanding charges
against the service.
NONRECURRING CHARGE
USOC AREA 1 AREA 2
Supersedure of Service N/A $15.00 $15.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 36
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.2 OBLIGATION TO FURNISH SERVICE
1. The Company‘s obligation to furnish service or to continue to
furnish service is dependent on its ability to obtain, retain, and
maintain suitable rights and facilities, without unreasonable
expense, and to provide for the installation of those facilities
required incident to the furnishing and maintenance of that
service.
2. Such connections are also subject to the availability of required
facilities.
3. When such connections are requested and facilities to provide
the required connections at the CO normally designated to
serve the premises are inadequate, facilities may be furnished
from another CO to provide the requested interconnection.
Under such circumstances additional monthly rates and
installation charges will apply.
2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE
(ADAD)
An ADAD dials telephone numbers it has been programmed to
dial and plays a recorded message when a call is answered.
ADADs may be connected to the telephone network in accordance
with the following provisions:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 37
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE
(ADAD) (Cont’d)
1. The ADAD must automatically disengage the called party’s
line when the called party hangs up its receiver, except for use
in security and alarm systems or other systems in which the
called party has previously agreed to receive the ADADs call
and has consented to its line being engaged in this manner.
2. ADADs are prohibited from making unsolicited calls before
9:00 a.m. or after 9:00 p.m., except in emergencies.
3. ADADs are prohibited from calling public safety numbers
such as police, fire and emergency services.
4. ADADs are prohibited from calling nonlisted, nonpublished or
inward WATS (800 or 888) numbers.
5. ADADs are prohibited from calling more than one number
held by a given called party.
6. ADADs must be connected to an individual measured or
message business rate access line unless the use of the ADAD
comes exclusively within the exceptions in 1. above.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 38
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.3 AUTOMATIC DIALING AND ANNOUNCEMENT DEVICE
(ADAD) (Cont’d)
7. The Idaho Public Utilities Commission has established the
specific terms and conditions for the connection of ADADs to
the telephone network by the Idaho Administrative Procedures
Act 31.51.01, Operator Services and Pay Phone Telephone
Rules. Compliance with these terms and conditions is the
responsibility of the customer. A determination by the Idaho
Public Utilities Commission that a customer is using or
operating an ADAD in violation of these terms and conditions
may result in termination of the customer’s access line service.
2.2.4 LIMITED COMMUNICATIONS
The Company reserves the right to limit use of communication
services when emergency conditions cause a shortage of facilities.
2.2.5 ASSIGNING AND CHANGING OF TELEPHONE NUMBERS
1. The customer has no property right in the telephone
number nor any right to continuance of service through any
particular CO, and the Company may change the telephone
number or CO designation of a customer whenever it
considers it desirable in the conduct of its business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 39
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.5 ASSIGNING AND CHANGING OF TELEPHONE NUMBERS
(Cont’d)
2. In any case where existing service is continued for a new
customer, the telephone number may be retained by the new
subscriber only if the former customer consents and properly
notifies the Company. Also, arrangements acceptable to the
Company are made to pay all outstanding charges against the
service.
3. The following nonrecurring charge applies to change a
telephone number of a CO line or trunk at the customer s
request. No charge applies to change the telephone number
due to annoyance calls, or Company initiated number changes.
NONRECURRING
CHARGE
USOC AREA 1 AREA 2
Per Telephone Number
Changed - Business N/A $15.00 $25.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 40
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.6 TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS
A. Distribution of Directories
The Company will distribute to its customers without charge
such directory information as, in its opinion, is generally
necessary for the efficient use of the service. Other directories
will be furnished at the discretion of the Company at a
reasonable charge.
B. Liability
The Company's liability arising from errors in or omissions of
directory listings shall be limited to and satisfied by a refund
not exceeding the amount of the local service charges for the
customer's service affected during the period covered by the
directory in which the error or omission occurs.
The Company, in accepting listings as prescribed by applicants
or customers, will not assume responsibility for the result of
the publication of such listings in its directories, nor will the
Company be a party to controversies arising between
customers or others as a result of such publication.
C. Telephone Numbers
The customer has no property right in the telephone number
nor any right to continuance of service through any particular
central office, and the Company may change the telephone
number or central office designation of a customer whenever it
considers it desirable in the conduct of its business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 41
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.6 TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS
(Cont’d)
D. Nonpublished Telephone Numbers
A customer may request that the telephone number of his
service not be published in the Company's directories. If the
customer shall make such a request, the Company will take
reasonable precautions not to publish the number in any of its
publicly distributed directories and, except when required by
law, not to disclose the number to any person other than
representatives of law enforcement agencies, its own
employees or representatives, or those of other telephone
companies, or other telephone customers who are billed for
calls placed from nonpublished numbers.
The customer releases, indemnities and holds harmless the
Company from any and all loss claims, demands, suits or other
action or any liability whatsoever, whether suffered, made,
instituted or asserted by the customer or by any other person,
caused or claimed to have been caused directly or indirectly by
the publication of such number or the disclosure or
nondisclosure of said number to any persons.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 42
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED
A. Reasons for Termination
The Company may terminate service to a customer without
his/her permission, but only after adequate notice has been
given in accordance with these rules, due to:
1. Non payment of a delinquent account.
2. Failure to make a security deposit or obtain a guarantee
when one is required.
3. Use of foul or profane language over the lines of the
Company.
4. Abuse of Service
a. Use of service that interferes with another customer s
service or that is used for any purpose other than
communication.
b. Directory Assistance to obtain a subscriber s listed
name, address or telephone number for any purpose
other than to facilitate the making of a telephone call
shall constitute abuse of the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 43
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
A. Reasons for Termination (Cont’d)
5. The impersonation of another with fraudulent intent.
Abuse or fraudulent use of service includes the use of
service or facilities of the Company to transmit a message
or to locate a person otherwise to give or obtain
information, without payment of a message toll charge.
6. The service is furnished subject to the condition that it will
not be used for an unlawful purpose. Service will not be
furnished if any law enforcement agency, acting within its
jurisdiction, advises that such service is being used or will
be used in violation of law, or if the Company receives
other evidence that such service is being or will be so used.
7. Any other violation of the regulations of the Company, the
Company may, without notice, either suspend service or
terminate the service without suspension.
8. Service will be denied and/or disconnected when it
reasonably appears to the Company that a customer has
employed subterfuge to obtain service. Subterfuge shall
include, but shall not be limited to, the establishment of
service by an applicant or a responsible party, who is acting
alone or with others, to establish telephone service, which
materially benefits a person or entity who has
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 44
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
A. Reasons for Termination (Cont’d)
8. (Cont’d)
previously failed to pay an amount due for similar utility
service. Service disconnected as a direct result of
subterfuge will be reinstated only upon payment of sums
due to the Company, in addition to all charges applicable
for obtaining new service.
B. Notice Necessary Prior to Termination
When any of the above conditions exist, the Company may
discontinue the customer s service (either temporary denial or
complete disconnection). The following steps should be taken
prior to termination:
1. Mail a written notice to the customer at least seven days
before termination.
If service is not terminated within five working days of the
proposed termination date, and the matter is not involved in
a pending Commission complaint, or other arrangements
have not been agreed upon, then the Company will again
make a diligent attempt to contact the customer concerning
the proposed termination of service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 45
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
B. Notice Necessary Prior to Termination (Cont’d)
1. (Cont’d)
The attempt may be in person or by telephone. Service will
not be terminated for (at least) twenty-four hours after
giving this notice or making a sincere effort to give notice.
2. The seven-day written notice shall not apply if:
a. The customer pays with an insufficient funds check.
b. Fails to comply with payment arrangements
described in 2.3.2.B.7 In these cases, the Company
shall make diligent attempt to contact the customer,
either in person or by telephone, to tell of the
proposed action, and service will not be terminated
until at least twenty-four hours after giving this
notice or after making a diligent attempt to give
notice.
c. The customer has unexplained, excessive increases
in the amounts of the bill due and the risk of loss is
evident.
The Company will not make this determination without
first contacting the customer to seek and explanation
concerning the bill and the customer s ability to pay for
that bill unless:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 46
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
B. Notice Necessary Prior to Termination (Cont’d)
2. c. (Cont’d)
- It makes a good faith attempt to contact the
customer, but is unable to do so, and
- The amount of security held, the customer s past
ability to pay, past payment history, and length of
service, and the amount accrued all indicate that it is
unlikely that the Company will be able to recover the
amounts of past and expected bills for the coming
seven-day period.
In such cases the Company may terminate service not
less than three days (excluding days on which there is
no mail delivery) after mailing the notice unless the
customer has been contacted by telephone or in person,
in which case, the Company may terminate service not
less than one day after the day of contact if neither
suitable explanation nor suitable assurances of
payment can be given. All notices of proposed
termination will state:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 47
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
B. Notice Necessary Prior to Termination (Cont’d)
2. c. (Cont’d)
- The reason(s) for termination, citing these rules, and
date for termination.
- Actions, which the customer may take to avoid
termination.
- That a physician s certificate (or other notice as
stated in D. following) to the existence of a medical
emergency may delay termination.
- That an informal or formal complaint concerning the
termination may be filed with Idaho Public Utilities
Commission.
- That service will not be terminated prior to the
resolution of the filed complaint (if the Commission
shall set the date of termination).
On the business day prior to actual termination, a
representative of the Company shall diligently attempt to
contact the customer affected, either in person or by
telephone, to apprise him/her of the proposed action
and steps to take to avoid or delay termination. This oral
notice will contain the same information required for
written notice. The Company shall maintain clear,
written records of the oral notices, showing dates and
Company employees giving the notices.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 48
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
C. Grounds for Termination of Service - Without Prior Notice
The Company may also terminate service without notice as
specified in B.2 only:
- If a condition immediately dangerous or hazardous
to life, physical safety, or property exists;
- Upon order by any court, the Commission, or any
other duly authorized public authority; or
- If service was obtained fraudulently or without the
authorization of the Company.
The Company may terminate service if it has tried diligently to
meet notice requirements of these rules, but has been
unsuccessful in its attempts to contact the customer affected.
D. Medical Emergency/Medical Facilities
1. The Company will postpone termination of service to a
residential customer for thirty days from the date of a
certificate by a licensed physician or public health official
with medical training which states:
- That termination of service will aggravate an
existing medical emergency for the customer;
- Member of his/her family; or
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 49
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
D. Medical Emergency/Medical Facilities (Cont’d)
1. (Cont’d)
- Another permanent resident on the premises where
service is rendered.
This postponement may be limited to a single thirty-day
period.
This notice or certificate of medical emergency must be in
writing and show clearly the name of the person whose
illness would be aggravated by termination, the nature of
the medical emergency, and the name, title, and signature of
the person giving notice of or certifying the medical
emergency.
2. Where service is provided to a medical care facility,
including a hospital, medical clinic with resident patients, or
nursing home, notice of pending termination shall be
provided to the Commission as well as to the customer.
Upon request from the Commission or its Staff, a delay in
termination of no less than five business days from the date of
notice shall be allowed so that the Commission may take
whatever steps are necessary to protect the interests of resident
patients.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 50
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
E. Insufficient Grounds for Termination
No customer will be given notice of termination nor will
service be terminated if:
- The customer s unpaid bill cited as grounds for
termination is less that $25.00 or two months charge for
service, whichever is less;
- The unpaid bill cited as grounds for termination is for
telephone service for any other class of service; or
- An unpaid bill results from the purchase of services of
telephone directory advertising or of merchandise not
essential to the provision of telephone service.
F. Other Restrictions on Termination
1. Unless the customer affected has given consent, in writing,
service will not be terminated in any of the following
circumstances:
- Any Friday, after twelve noon.
- On any Saturday or Sunday.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 51
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
F. Other Restrictions on Termination (Cont’d)
1. (Cont’d)
- On any legal holiday that is recognized by the State of
Idaho or, after twelve-noon on any day before the legal
holiday.
- At any time when the Company s business office is not
open for business.
2. Services may be terminated only between the hours of 8:00
A.M. and 4:00 P.M.
3. At the business office, Company personnel will have the
authority to reconnect service if:
- Conditions used as grounds for termination are
corrected; and
- Any re-connection charges as specified by the
Company’s Price Lists are paid.
4. If service is provided to a residence, and the account is in
the name of one who does not reside there, the Company,
prior to termination, will give the person(s) receiving
service-notice, a reasonable opportunity to negotiate directly
with the Company and to purchase service in their own
name.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 52
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
F. Other Restrictions on Termination (Cont’d)
5. No termination may be made while a complaint filed in
relation to 2.2.15.B is pending before the Idaho Public
Utilities Commission.
G. Exemptions
If hardships result from the application of any of these rules, or
if unusual difficulty is involved in immediately complying with
any of these rules, application may be made to the Idaho Public
Utilities Commission for permanent or temporary exemption
from its provision. The application shall be supported by full
and complete jurisdiction for exemption.
H. Notices
1. To the Customer or Applicant
Any notice the Company may give to an applicant or a
customer may be given to the customer or authorized
representative orally or by written notice. This may be
delivered at the customer s address, as noted on Company
records, or properly deposited in any United States Post
Office, in the territory serviced by the Company, with
postage prepaid. If mailed, the notice must be addressed to
the customer at the address specified in the customers
application for service, or at any other address given by the
customer to the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 53
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
H. Notices
2. To the Company
Any notice from any customer to the Company may be given
orally by the customer or authorized representative at the
Company s local Business Office where service is rendered to
the customer, or written notice properly addressed and
mailed to the Company.
I. Toll Denial
When a customer fails to pay undisputed outstanding charges
billed by the Company for MTS calls, including MTS provided
by the Company and interexchange carriers (e.g., 0+, 1+, 0-,
10XXX), all MTS service may be denied (Full Toll Denial),
where Company facilities are capable of providing Full Toll
Denial.
J. Nonrecurring Charge for Restoral of Service
1. A surcharge will be made and collected by the Company
prior to the restoral of service where service has been
temporarily discontinued for any of the following reasons:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 54
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.7 TERMINATION OF SERVICE - COMPANY INITIATED (Cont’d)
J. Nonrecurring Charge for Restoral of Service (Cont’d)
1. (Cont’d)
- To protect the Company against fraud.
- For failure of the customer to comply with the
Company’s Rules and Regulations after service has been
established.
- For any other reason for which the customer is
responsible, except a change in class, type, or grade of
service, or location of facilities.
When a service has been permanently disconnected the
service charge does not apply.
NONRECURRING
Each line restored CHARGE
USOC AREA 1 AREA 2
Business N/A $52.00 $10.00
Residence N/A 20.00 10.00
2. Where Full Toll Denial (see 2.2.7.I) has been applied to a
customer’ s account, and the customer s main line service
remains connected, MTS will be reestablished only upon the
payment of all outstanding MTS charges.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 55
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.8 TEMPORARY SUSPENSION OF SERVICE - CUSTOMER
INITIATED
A. Suspension of Service
1. Charges noted below apply to exchange service and facilities.
2. The charge applies only to establish the temporary
suspension, not to discontinue it.
3. The full month rate for Exchange Service will apply during
the period this service is subscribed to.
4. The following charge applies to establish temporary
suspension of incoming calls and/or temporary referral of
calls.
Each exchange access line NONRECURRING
CHARGE
USOC AREA1 AREA 2
Business N/A $51.00 $25.00
Residence N/A 40.00 25.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 56
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.9 SPECIAL SERVICES
A. Marinas
A Marina operator will be required to provide cable supporting
structures that meet standards determined by the Company for
facilities on new docks or any additional cable reinforcement to
protect the company s equipment and employees.
B. Special Promotions
From time to time, the Company may offer services at a
reduced rate, free of charge or offer other incentives, including
gift certificates and coupons for promotional, market research
or rate experimentation purposes. These offerings may be
limited to certain dates, times and locations. Such offerings will
not be less than one day nor more than 12 months.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 57
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.9 SPECIAL SERVICES (Cont’d)
C. General
Where equipment, facilities, or service arrangements are
requested which are not provided for in the Company s
applicable Price Lists, monthly rates and one-time charges such
as installation, nonrecurring and construction charges will
apply on case by case basis.
2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED
Charges for Termination
Minimum charges for business service applies when the entire
service is discontinued within one calendar month of the service
establishment date. The minimum charge will consist of the
monthly business rate.
A. Termination Liability/Waiver Policy
Services provided via service agreements may be subject to the
Termination Liability/Waiver Policy. This policy applies only
to services that specifically reference this Termination
Liability/Waiver Policy in their respective section of this Price
List.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 58
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont’d)
Charges for Termination (Cont’d)
A. Termination Liability/Waiver Policy (Cont’d)
1. Definitions
Minimum Billing Level
When services are provided under a service agreement, a
Minimum Billing Level will be established for use in
calculating discontinuance charges. The minimum Billing
Level is 100% percent of the total monthly rates for the
service provided under the customer s service agreement,
unless otherwise specified.
Minimum Service Period
When services are provided under a service agreement, a
Minimum Service Period may be established. This would be
the period of time that the 100% factor of the Termination
Liability Charge would apply.
2. Complete Disconnect
If the customer chooses to completely discontinue service, at
any time during the term of the agreement, a termination
charge will apply, unless the customer
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 59
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont’d)
Charges for Termination (Cont’d)
2. Complete Disconnect (Cont’d)
satisfies the conditions specified in the Waiver Policy. The
termination charge is 100% of the Minimum Service Period, if
applicable, and 15% of the Minimum Billing Level for the
remaining term of the agreement.
For example, if the customer discontinues service after 17
months of a 3-year (36 month) agreement, the termination
charge will be the Minimum Billing Level for the service
multiplied by 15% of the Minimum Billing Level multiplied
by 19 months.
3. Partial Disconnect
If the customer discontinues a portion of their service, and
that causes the customer s monthly billing level to fall below
the Minimum Billing Level of the agreement, a termination
charge will apply to the portion of the service agreement that
is below the Minimum Billing Level.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 60
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont’d)
Charges for Termination (Cont’d)
4. Waiver Policy
A termination charge will be waived when the customer
discontinues their contracted service(s), provided all of the
following conditions are met:
- The customer signs a new service agreement for any other
Company provided service(s);
- Both the existing and the new services are provided solely
by the Company;
- The order to discontinue the existing service(s) and the
order to establish the new service(s) are received by the
Company at the same time;
- The new service(s) installation must be completed within
thirty calendar days of the disconnection of the old service(s),
unless the installation delay is caused by the Company;
- The total value of the new service agreement(s), excluding
any special construction charges and any other nonrecurring
charges, is equal to or greater than 115% of the remaining
value of the existing agreement(s);
- A new minimum service period goes into effect when the
new service agreement term begins;
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 61
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.10 TERMINATION OF SERVICE - CUSTOMER INITIATED (Cont’d)
Charges for Termination (Cont’d)
4. Waiver Policy (Cont’d)
- The customer agrees to pay any previously billed, but
unpaid recurring, and any outstanding nonrecurring charges.
The charges cannot be included as part of the new service
agreement;
- All applicable nonrecurring charges will be assessed for
the new contracted service(s).
2.2.11 COMPLAINTS
A. Complaint Procedure for Service Deposit and Termination
Practices
A customer may complain within one year to the Company
about any deposit or guarantee required as a condition of
service or about any termination notice and may request a
conference. These complaints may be made in person or in
writing. In making a complaint or request for conference, the
customer shall state his/her name, service address, telephone
number and the general nature of the complaint.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 62
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.11 COMPLAINTS (Cont’d)
A. Complaint Procedure for Service Deposit and Termination
Practices (Cont’d)
Upon receiving a complaint or a request for conference, the
Company shall promptly, thoroughly and completely
investigate the complaint, confer with the customer when
requested, and notify the customer in writing, if requested, of
the results of its proposed disposition of the complaint after
having made a good faith attempt to resolve the complaint. The
written notification shall advise the customer that he/she may
request a review by the Idaho Public Utilities Commission of
the proposed disposition and that a copy of a request for review
must also be sent to the Company.
B. Review
If a customer is dissatisfied with the Company s proposed
disposition of the complaint, he/she may request the Idaho
Public Utilities Commission in to review informally the
disputed issue and the Company s proposed disposition of it.
These requests shall certify that the customer has also sent a
copy of the request for review to the Company.
The Idaho Public Utilities Commission will process these
requests as informal complaints pursuant to their Rules of
Practice and Procedure. Telephone service shall not be
terminated in connection with the subject matter of the
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 63
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.2 ESTABLISHING AND FURNISHING SERVICE (Cont’d)
2.2.11 COMPLAINTS (Cont’d)
B. Review (Cont’d)
complaint while the complaint is pending before the
Commission so long as the customer pays all undisputed bills
including current telephone bills. Upon request by the
Commission, the parties and a representative of the
Commission will be required to meet and confer at the place
designated by the Commission.
C. Record of Complaints
Each Company will keep a record of written complaints and
requests for conferences pursuant to the Regulations above.
These records shall be retained for a minimum period of one
year at the office of the Company where the complaint was
received or a conference was held. These written records are to
be readily available upon request by the complaining customer,
agent possessing written authorization, or the Commission.
The Company will, at the Commission s request, submit a
report to the Commission which will state and classify the
number of complaints made to the Company pursuant to the
Regulation above, the general subject matter of the complaints,
how they were received, how the customers were notified, and
whether a Commission review was conducted.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 64
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE
2.3.1 Customer Responsibility
The customer is responsible for payment of all charges for facilities
and service furnished the customer, including charges for services
originated, or charges accepted, as such facilities.
2.3.2 Payment of Bills
Customer bills for telephone service are due when they are
rendered. A customer is in default unless payment is made on or
before the due date specified on the bill. All delinquent bills for
which payment has not been received within five (5) days shall be
subject to the provisions of the Company's termination procedures.
1. All payments shall be made at or mailed to the office of the
Company or to the Company's duly authorized representative.
2. Failure to receive bills or notices which have been properly
placed in the United States mail shall not prevent such bills
from becoming delinquent nor relieve the customer of his
obligations therein.
3. Unless otherwise specified in this Price List, all charges for
exchange service, equipment and facilities, exclusive of charge
for local messages in excess of the monthly allowance and toll
messages, are payable monthly in advance. Charges
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 65
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.2 Payment of Bills (Cont’d)
3. (Cont’d)
for local messages in excess of the monthly allowance and toll
messages are payable monthly except that the utility reserves
the right to require payment of such charges at more frequent
intervals.
4. In the event that payment from a customer is less than the total
amount of all charges owing to the utility and the customer
does not specifically designate the manner in which he wishes
to apply said payment, then the utility may apply all or any
part of the payments received to such accounts or indebtedness
in any manner that the utility desires.
2.3.3 Advance Payments and Deposits
A. Advance Payments
1. An applicant for telephone service may be required to pay in
advance at the time application for service is made, the
service connection charges applicable, together with at least
one month's charges for the services, equipment, and
facilities applied for, and where necessary, in the opinion of
the Company, the estimated amount of construction and
installation charges.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 66
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.3 Advance Payments and Deposits (Cont’d)
B. Deposits (Cont’d)
1. The Company adopts by reference The Telephone Customer
Relations Rules, codified in the Idaho Administrative
Procedures Act 31.41.01 Customer Relations Rules by the
Idaho Public Utilities Commission and all amendments to
those rules which may be hereafter adopted by the Idaho
Public Utilities Commission.
2. When the Company deems it necessary, in protecting its
earned revenues, an applicant for service or a present
customer may be required to make and keep intact a deposit
in such amount as may be required from time to time by the
Company as a guarantee of the payment charges for services.
The fact that a deposit has been made shall in no way relieve
the applicant of customer from complying with the
regulations of the Company as to advance payments and the
prompt payment of bills on presentation, nor constitute a
waiver or modification of the regular practices of the
Company providing for the discontinuance of service for
nonpayment of any sums due the Company for services
rendered.
3. Copies of these Rules and Regulations are on file in every
business office and are available for public inspection.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 67
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.3 Advance Payments and Deposits (Cont’d)
B. Deposits (Cont’d)
4. Residential Service
a. The deposit will be returned to the customer in 12 months
or less if the account of the customer has not been subject
to temporary denial of service for nonpayment.
b. The deposit may be monitored for as long as the deposit
is required and may be increased when toll usage in a
one-month period exceeds by $50.00 or more the portion
of the customer s deposit covering one month s toll usage.
This portion equals one-half the deposit less the customer
s non-toll monthly obligations. The Company may
discontinue or refuse service to a customer for failure or
refusal to pay an additional deposit which may be
required.
5. Non-Residential Service
a. The deposit will be returned to the customer within 18
months after the customer has established good credit.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 68
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.3 Advance Payments and Deposits (Cont’d)
B. Deposits (Cont’d)
5. Non-Residential Service (Cont’d)
b. If, however, the average charges for basic exchange and
toll service exceed $100 per month, the Company may
retain the deposit longer than 18 months.
6. Interest will be payable on all deposits at the rate determined
by the IPUC pursuant to Idaho Administrative Procedures
Act 31.41.01 Rules 100 through 199, Residential and Small
Business Deposit. Interest will accrue from the date of the
deposit until the date of refund or application to the
customer s telephone bill.
2.3.4 Late Payment Charge
1. A Late Payment Charge of 1.5 percent applies to each
customer's bill when the previous month's bill has not been
paid in full, leaving an unpaid balance carried forward. The 1.5
percent charge is applied to the total unpaid amount carried
forward. The Late Payment Charge is included
2. Minimum Charge
The Late Payment Charge will not apply if it is less than 50
cents.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 69
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.5 Insufficient Fund (NSF) Check Service Charge
1. If a check for payment of a purchase or a bill for telephone
service is returned to the utility by the bank, for any reason, the
check charge (per check), will be added to the amount due.
2. If telephone service is disconnected for nonpayment as a result
of a returned check, in addition to the amount of the check the
reconnection charge and the check charge, as shown in the
applicable schedule, will apply. A deposit may also be
required. All charges must be paid before service will be
reconnected.
3. If a check received as a deposit or advance payment to establish
service is returned, establishment of service will be denied until
the amount of the returned check and the check charge is paid,
or, if already connected, will be discontinued until the charges
and amounts are paid.
4. Should a check for payment of a discontinued account be
returned, the amount of the check and the check charge must be
paid. No new service will be established until the amount and
charge is paid.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 70
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.6 Adjustment Of Charges
A. Interruptions
1. For the purpose of applying this provision, the word
interruption shall mean the inability to complete calls either
incoming or outgoing or both. Interruption does not include
and no credit allowance shall be given for service difficulties
such as slow dial tone, busy circuits or other network
and/or switching capacity shortages.
2. The credit allowance will not apply where service is
interrupted by the negligence or willful act of the customer
or the failure of facilities provided by the customer, or
where the Company, pursuant to the terms of the Price List,
suspends or terminates services because of unlawful or
improper use of the facilities or service or any other reason
covered by the Price List.
3. No credit allowance shall be made for interruptions due to
electric power failure where, by the provision of this Price
List, the customer is responsible for providing electric
power.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 71
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.6 Adjustment Of Charges (Cont’d)
A. Interruptions (Cont’d)
4. When service is interrupted for a period of at least 24 hours
after notice by the customer to the Company, a credit
allowance equal to 1/30 of the Price List monthly rate for all
services and facilities furnished by the Company rendered
useless shall apply for each 24 hours, or major fraction
thereof, during which the interruption continues after notice
to the Company. Credit allowances in any billing period
shall not exceed the total charges for that period for the
services and facilities, which were rendered useless.
5. Credit allowance for interruptions of message rate service
will not affect the number of local messages or message
units to which the customer is entitled during a given billing
period.
2.3.7 Payment Plans
Rates for service and facilities continue monthly and are payable as
specified in this Price List except as modified by the following:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 72
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.3 PAYMENT FOR SERVICE (Cont’d)
2.3.7 Payment Plans (Cont’d)
A. Installment Billing
1. Installment billing except as otherwise provided in this
document is provided, at no extra charge, to assist our
customers in obtaining adequate and up-to-date telephone
service.
2. Installment billing provides for billing one time charges in
monthly installments where a need for it is indicated. The
monthly installments normally begin with the first bill
rendered after completion of the arrangements between the
Company and the customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 73
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.4 LIABILITY OF COMPANY
2.4.1 Limitation of Liability
A. Except in case of actionable negligence, the liability of the utility
for damages arising out of mistakes, omissions, interruptions,
delays, errors, or defects in any of the services or facilities
furnished by the utility (including exchange, toll, private line,
supplemental equipment, directory and all other service) shall
in no event exceed an amount equal to the pro rata charges to
the customer for the period during which the services or
facilities are affected by the mistake, omission, interruption,
delay, error, or defect provided; however, that where any
mistake, omission, interruption, delay, error, or defect in any
one service or facility affects or diminishes the value of any
other service, said liability shall include such diminution, but in
no event shall the liability exceed the total amount of charges to
the customer for all services or facilities for the period affected
by the mistake, omission, interruption, delay, error, or defect.
The utility shall not be liable for errors in transmitting,
receiving or delivering oral messages by telephone over the
lines of the utility and connecting telephone utilities.
2.4.2 Hazardous or Inaccessible Locations
In areas the Company considers hazardous or inaccessible to its
employees, the customer may be required to furnish, install, and
maintain the facilities or equipment.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 74
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.4 LIABILITY OF COMPANY (Cont’d)
2.4.3 Connecting Facilities
When suitable arrangements can be made, outside plant facilities
of other utilities may be used in establishing connections to points
not reached by this Company's outside plant facilities. In
establishing connections with the facilities of other Companies, this
Company is not responsible or liable for any action of the
connecting Company.
2.4.4 Defacement of Premises
The Company shall exercise due care in connection with all work
done on customer's premises. No liability shall attach to the
Company by reason of any defacement or damage to the
customer's premises resulting from the existence of the Company's
facilities on such premises or by the installation or removal thereof,
unless such defacement or damage is the result of the negligence of
the Company.
2.4.5 Maintenance and Repair
All ordinary expense of maintenance and repair in connection with
facilities and services provided by the Company is borne by the
Company unless otherwise specified in this Price List. In case of
damage to or destruction of any of the Company's facilities or
accessories due to the negligence or willful act of the customer and
not due to ordinary wear and tear, the customer will be held
responsible for the cost of restoring the facility to its original
condition, or of replacing the facility destroyed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 75
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.4 LIABILITY OF COMPANY (Cont’d)
2.4.6 Temporary Suspension for Repairs
The Company shall have the right to make necessary repairs or
changes in its facilities at any time and will have the right to
suspend or interrupt service temporarily for the purpose of making
necessary repairs or changes in its system. When such suspension
or interruption of service for an appreciable period is necessary,
the Company will give the customers who may be affected
reasonable notice thereof as circumstances will permit, and will
prosecute the work with reasonable diligence, and, if practicable, at
such times as will cause the least inconvenience to the customers.
When the Company is repairing or changing its facilities, it shall
take appropriate precautions to avoid unnecessary interruptions of
conversations on customer's service.
2.4.7 Force Majeure
The Company shall not be liable for any failure of performance due
to causes beyond its control, including, without limitation to, acts
of God, fires, floods, or other catastrophes, national emergencies,
insurrections, riots or wars, strikes, lockouts, work stoppages or
other labor difficulties, and any order, regulation or other action of
any governing authority or agency thereof.
2.4.8 The included Exculpatory Language does not constitute a
determination by the Commission that a Limitation of Liability
imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognized that it is a
court’s responsibility to adjudicate negligence and consequential
damage claims. It is also the court’s responsibility to determine
the validity of the exculpatory clause.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 76
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.5 RESPONSIBILITIES OF THE CUSTOMER
2.5.1 Building Space and Electric Power Supply
When Company equipment installed on the customer s premises
requires power for its operation, the customer is required to
provide such power.
2.5.2 Installation and Maintenance
Installation and maintenance beyond the Company s protected
network facilities will be the responsibility of the customer and
others requesting such work.
2.5.3 Lost or Damaged Equipment
1. In case of damage to, or destruction of any of the Company s
instruments or accessories due to the negligence or willful act of
the customer and not due to ordinary wear and tear, the
customer will be held responsible for the cost of restoring the
equipment to its original condition, or of replacing the
equipment destroyed.
2. The customer is required to reimburse the Company for loss,
through theft, of equipment or apparatus furnished to him.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 77
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.6 SPECIAL TAXES, FEES, CHARGES
1. Insofar as practicable, any sales, use, privilege, excise, franchise or
occupation tax, costs or furnishing service without charge or similar
taxes or impositions now or hereafter levied by the Federal, State, or
Local government or any political subdivision or taxing authority
thereof may be billed by the Company to its exchange customers on a
pro rata basis in the areas wherein such taxes impositions or other
charges shall be levied against the Company.
A. Universal Service Fund Surcharge
1. Description
a. Universal Service Fund is established to maintain the
universal availability of local exchange service at reasonable
rates and to promote the availability of long distance services
at reasonably comparable rates throughout the state.
Universal Service Fund surcharges are assessed on all local
exchange access lines and long distance services.
b. In compliance with Idaho Code §56.904, the Idaho Public
Utilities Commission issues orders annually, which increase
of decrease the Idaho Telephone Service Assistance
Program surcharge amount. Pursuant to Idaho Code
§62.610, the Idaho Public Utilities Commission issues orders
annually, which increase of decrease the Idaho Universal
Service Fund surcharge amount. The surcharge
contributions towards funding for the Idaho Universal
Service Fund.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 78
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.6 SPECIAL TAXES, FEES, CHARGES (Cont’d)
A. Universal Service Fund Surcharge (Cont’d)
2. Charge (Cont’d)
The surcharge rate remains effective until otherwise modified,
changed, or canceled by the IPUC.
Monthly Surcharge Rate
Per exchange access line Current
- Business $0.14
- Residence[1] $0.06
Message Telecommunications Service [2]
[1] Excludes Idaho Telephone Assistance Program
[2] MTS Rates include the Universal Service Fund Surcharge
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 2
Original Sheet 79
Title 62 - Local Exchange Services
2. GENERAL REGULATIONS – CONDITIONS OF OFFERING
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
2.7 EMERGENCY MEASURES IN CASE OF DISASTER
In the event of a disaster caused by enemy attack, by riot, insurrection, or
other civil disaster, by fire, flood, storm, earthquake or other natural
causes, the Company shall take emergency measures with its service as
shall be ordered or directed by the Idaho Public Utilities Commission. In
the absence of an order or direction by the Commission, the Company may
take whatever emergency measures as it may within its discretion deem
necessary in the public interest for the preservation of the service and
maintenance of service to all essential users. In the event that emergency
measures are initiated by the Company in the absence of an order or
direction by the Commission, the Company shall, wherever practicable,
notify the Commission in advance of the action which it proposes to take.
Any action thus proposed by the Company shall be subject to review by
the Commission. Should conditions make advance notification
impracticable, the Company shall notify the Commission of the emergency
action which it has taken as soon as possible thereafter.
As restoration becomes possible of any service which has been
discontinued pursuant to any of the emergency measures taken under this
regulation, the priority of such restoration shall be determined by the
Company as it may, within its discretion, deem necessary in the public
interest or as ordered or directed by the Idaho Public Utilities Commission.
All services furnished by the Company except those covered by the rules
for Telecommunications Service Priority (TSP) will be subject to this
regulation and the Company shall in no event be liable for any damage
resulting from measures taken under this regulation except in the case of
willful misconduct.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 3
Original Sheet 80
Title 62 - Local Exchange Services
3. MISCELLANEOUS NONRECURRING CHARGES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
3.1 SERVICE CHARGES 81
3.2 GENERAL SERVICE OFFERINGS 81
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 3
Original Sheet 81
Title 62 - Local Exchange Services
3. MISCELLANEOUS NONRECURRING CHARGES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
3.1 SERVICE CHARGES
A charge based on estimated cost applies to customer requested arrangements of
existing network facilities located on the customer’s premises.
3.2 GENERAL SERVICE OFFERINGS
3.2.1 Consolidated Billing
Charges noted below apply to exchange service and facilities.
Nonrecurring Charge Area 1 Area 2
- Applicable only to the telephone
with which a line(s) or circuit(s) is
consolidated
$0.00
$15.00
- Applicable to each telephone or
circuit number deconsolidated
$0.00
$15.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 4
Original Sheet 82
Title 62 - Local Exchange Services
4. CONSTRUCTION CHARGES AND OTHER SPECIAL CHARGES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
4.1 GENERAL 83
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 4
Original Sheet 83
Title 62 - Local Exchange Services
4. CONSTRUCTION CHARGES AND OTHER SPECIAL CHARGES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
4. 1 General
Construction charges and special charges, except as otherwise defined in
this Price List, will be determined on a case by case basis.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 84
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
5.1 EXCHANGE AREAS 85
5.1.1 List of Exchange Areas and Local Calling Areas 86
5.1.2 Exchange Area Rate Groups 90
5.1.3 Classes of Service Offered in an Exchange Area 98
5.1.4 Foreign Exchange Service 99
5.2 LOCAL EXCHANGE SERVICE 105
5.2.1 Measured Rate Service 109
5.2.2 Premium Flat Rate Service 113
5.2.3 Local Service Options 115
5.3 PRIVATE BRANCH (PBX) TRUNKS 127
5.3.1 Measured Rate Service 128
5.3.2 Message Rate Service 129
5.3.3 Commercial Trunks 131
5.3.4 Flat Rate Trunks 132
5.3.5 Direct-Inward-Dialing (DID) Service 133
5.3.6 Automatic-Identification-of-Outward-Dialing
(AIOD) Service 142
5.4 PREMIUM EXCHANGE SERVICES 146
5.4.1 Extension Service 146
5.4.2 Custom Calling Services 147
5.5 DIRECTORY SERVICES 164
5.5.1 Listing Services 164
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 85
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS
A. Description
1. Premium flat rate lines, basic measured lines, and trunk lines
are provided within exchange boundaries. The exchange
access line is provided from the Company’s central office
facilities to the customer’s location. The central office serving
the customer’s location is designated by the Company.
Through these exchange access lines, the customer has access
to the local calling area of the exchange and to long distance
calling on the Message Toll Network.
2. Local calling refers to calls placed to telephone numbers
where message toll charges do not apply.
3. Exchange areas may contain a base rate and a suburban area.
They are defined as follows:
Base Rate Area
The area within an exchange that contains the most compact
development. The exchange boundary and the base rate area
boundary may be one and the same.
Suburban Area
The area of an exchange outside the base rate area but within
the exchange boundary. Suburban service is limited to four
main stations per circuit. They are provided to these areas
without additional mileage charges.
4. Services in this Price List are offered as regulated services to
customers who subscribe to 5 or fewer lines pursuant to Title
61, Idaho Code.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 86
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.1 List of Exchange Areas and Local Calling Areas
A. Extended Service is when an exchange has local calling
throughout that exchange area plus any other exchanges
specified below. Rates for extended service as shown in
this section means service without an additional charge
between exchanges.
B. Area 1 (US WEST’s Northern Idaho exchanges)
EXCHANGE
AREA
EXCHANGE AREAS INCLUDED IN
EXTENDED LOCAL CALLING
AREA
Cottonwood Cottonwood and Grangeville
Craigmont Craigmont and Nez Perce
Grangeville Grangeville and Cottonwood
Kamiah Kamiah Kooskia and Nez Perce
Kooskia Kooskia and Kamiah
Lapwai Lapwai, Clarkston, WA
Lenore and Lewiston
Lewiston Lewiston; Ssotin WA, Clarkston, WA
Lapwai, Lenore and Anatone
Nez Perce Nez Perce, Craigmont and Kamiah
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 87
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.1 List of Exchange Areas and Local Calling Areas (Cont’d)
C. Area 2 (US WEST’s Southern Idaho exchanges)
EXCHANGE EXCHANGE AREAS INCLUDED IN
AREA EXTENDED LOCAL CALLING AREA
Arco Arco and Mackay
Ashton Ashton and St. Anthony
Bancroft Bancroft, Grace and Soda Springs
Blackfoot Blackfoot, Shelley and Springfield (GTE of the
Northwest)
Bliss Bliss, Gooding and Hagerman
Boise Boise, Kuna, Meridian and Star
Buhl Buhl and Castleford
Burley Burley, Oakley and Minidoka, Norland, Paul
and Rupert (Project Mutual Telephone
Cooperative Association, Inc.)
Caldwell Caldwell, Marsing (GTE of the Northwest),
Middleton and Nampa
Castleford Castleford and Buhl
Dietrich Dietrich and Shoshone
Downey Downey, Lava Hot Springs, McCammon, and
Pocatello
Eden - Hazelton Eden-Hazelton, Kimberly, Murtaugh
and Twin Falls
Emmett Enunett and Sweet (GTE of the Northwest)
Glenns Ferry Glenns Ferry and Mountain Home
Gooding Gooding, Bliss, Hagerman and Wendell
Grace Grace, Bancroft and Soda Springs -
Hagerman Hagerman, Bliss, Goodiiig and Wendell
Hailey Hailey and Ketchum
Idaho Falls Idaho Falls, Rigby, Ririe, Roberts and Shelley
Jerome Jerome and Wendell
Ketchum Ketchum and Hailey
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 88
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.1 List of Exchange Areas and Local Calling Areas (Cont’d)
C. Area 2 (US WEST’s Southern Idaho exchanges)(Cont’d)
EXCHANGE AREAS INCLUDED IN
EXCHANGE AREA EXTENDED LOCAL CALLING AREA
Kimberly Kimberly, Eden-Hazelton, Murtaugh and
Twin Falls
Kuna Kuna, Boise, Melba, Meridian, and Nampa
Lava Hot Springs Lava Hot Springs, Downey, McCammon, and
Pocatello
Mackay Mackay and Arco
Malad Malad and Holbrook (Albion Telephone
Company)
McCamnion McCammon, Downey, Lava Hot Springs, and
Pocatello
Melba Melba, Kuna and Nampa
Meridian Meridian, Boise, Kuna, Nampa and Star
Middleton Middleton, Caldwell, Nampa and Star
Montpelier Montpelier and Paris
Mountain Home Mountain Home and Glenns Ferry
Murtaugh Murtaugh, Eden-Hazelton, Kimberly
and Twin Falls
Nampa Nampa, Caldwell, Kuna, Melba, Meridian,
Middleton and Star
New Plymouth New Plymouth, Payette and Fruitland (Farmers
Mutual Telephone Company)
NuAcres NuAcres, Nyssa, Vale and Ontario, Oregon
(Malheur Home Telephone Company), and
Fruitland (Farmers Mutual Telephone Company
Oakley Oakley and Burley
Paris Paris, Montpelier and Garden City, Utah
Payette Payette, New Plymouth, Fruitland (Farmers
Mutual Telephone Company), Ontario and
Oregon Slope, Oregon (Malheur Home
Telephone Company)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 89
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.1 List of Exchange Areas and Local Calling Areas (Cont’d)
C. Area 2 (US WEST’s Southern Idaho exchanges) (Cont’d)
EXCHANGE AREAS INCLUDED IN
EXCHANGE AREA EXTENDED LOCAL CALLING AREA
Pocatello Pocatello, Downey, Lava Hot Springs, and McCammon
Rexburg Rexburg Rexburg, Rigby, Ririe and St. Anthony
Rigby Rigby, Idaho Falls, Rexburg, Ririe and
Roberts
Ririe Ririe, Idaho Falls, Rexburg and Rigby
Roberts Roberts, Idaho Falls and Rigby
St. Anthony St. Anthony, Ashton and Rexburg
Shelley Shelley, Blackfoot and Idaho Falls
Shoshone Shoshone and Dietrich
Soda Springs Soda Springs, Bancroft and Grace
Star Star, Boise, Meridian, Middleton and Nampa
Twin Falls Twin Falls, Eden-Hazelton, Kimberly and
Murtaugh
Weiser Weiser, Oregon Slope, Oregon (Malheur Home
Telephone Company)
Wendell Wendell, Gooding, Hagerman and Jerome
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 90
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups
1. Exchange Access Line facilities are connected or rearranged
according to the rates specified in this section.
2. The rates for exchange service vary according to the number of
exchange access lines that can be called on a local basis. The
exchange access line availability determines the rate group in
which an exchange is placed. Those cities which have a
smaller exchange access line availability base are classified in a
lower rate group than those with a larger exchange access line
calling availability.
3. Exchange Area Rate Groups
AREA 1 AREA 2 EXCHANGE
ACCESS
RATE GROUP RATE GROUP LINE AVAILABILITY
1 1 0 - 5,000
2 5,001 - 25,000
2 5,001 - 30,000
3 Over 30,000
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 91
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(a) Area 1 (Cont’d)
EXCHANGE RATE
AREA GROUP
Cottonwood 1
Craigmont 1
Grangeville 1
Kamiah 1
Kooskia 1
Lapwai 2
Lewiston 2
Nez Perce 1
(b) Area 2
EXCHANGE RATE
AREA GROUP
Afton, Wyoming 1
American Falls 1
- Arco
- Arco Main 1
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 92
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
- Howe 1
- Moore (BRA) [1] 1
- Ashton 1
- Bancroft 1
- Blackfoot [2]
- Blackfoot Main 2
- Riverside 2
Bliss 1
Boise [2]
- Boise Main 3
- Boise Northwest 3
- Boise West 3
- Boise So. West 3
- Eagle 3
Buhl 1
Burley
- Burley Main 2
- Declo (BRA) 2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 93
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
Caldwell
- Caldwell 3
- Greenleaf (BRA) 3
- Notus (BRA) 3
Castleford 1
Council 1
Dietrich 1
Downey 3
Driggs
- Driggs Main 1
- Tetonia (BRA) 1
- Victor (BRA) 1
Eden - Hazelton 2
Emmett 2
Glenns Ferry 2
Gooding 2
Grace
- Grace Main 1
- Thatcher 1
Hagerman 2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 94
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
Hailey
- Hailey Main 2
- Bellevue (BRA) 2
Idaho City 1
Idaho Falls
- Idaho Falls Main 3
- Ucon (BRA) 3
Island Park 1
Jerome 2
Ketchum 2
Kimberly
- Kimberly Main 2
- Hansen (BRA) 2
Kuna 3
Lava Hot Springs 3
McCammon
- McCammon Main 3
- Arimo (BRA) 3
Mackay 1
Malad 1
Melba 2
Meridian 3
Middleton 3
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 95
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
Montpelier
- Montpelier Main 1
- Bennington (BRA) 1
- Dingle (BRA) 1
- Georgetown (BRA) 1
Mountain Home
- Mountain Home Main 2
- Mountain Home South 2
Murtaugh 2
Nampa 3
New Plymouth 2
Nyssa, Oregon (New Acres, ID) 2
Oakley 2
Oxbow 1
Paris
- Paris Main 1
- Bloomington (BRA) 1
- St. Charles (BRA) 1
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 96
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
Payette 2
Pocatello
- Pocatello Main 3
- Pocatello North 3
- Inkom (BRA) 3
- Fort Hall (BRA) 3
Preston
- Preston 1
- Clifton (BRA) 1
- Dayton (BRA) 1
- Franklin (BRA) 1
- Weston (BRA) 1
Rexburg
- Rexburg 2
- Sugar City (BRA) 2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 97
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.2 Exchange Area Rate Groups (Cont’d)
4. Rate Groups (Cont’d)
(b) Area 2 (Cont’d)
EXCHANGE RATE
AREA GROUP
Rigby
- Rigby Main 3
- Lewisville - Menan (BRA) 3
Ririe 3
Roberts 3
St. Anthony
- St. Anthony Main 2
- Newdale (BRA) 2
- Parker (BRA) 2
- Teton (BRA) 2
Shelley
- Shelley (BRA) 3
- Firth (BRA) 3
Shoshone 1
Soda Springs 1
Stanley 1
Star 3
Twin Fal Is 2
Weiser 1
Wendell 2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 98
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.3 Classes of Service Offered in an Exchange Area
1. The Company makes service available within the base rate area
and suburban area to customers with 5 or fewer lines, under its
effective rate schedules, as follows.
a. Class of Service
-Business
-Residence
b. Type of Service
-Flat Rate Service
-Message Rate Service
-Measured Rate Service
c. Grade of Service
Service Area Applicable
-Individual Line Base Rate Area (BRA) and
Suburban Area (SA)
-Suburban SA
-Hunting of Key Line BRA and SA
-Trunks
* Commercial BRA and SA
* Hotel BRA and SA
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 99
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.4 Foreign Exchange Service
A. Description
Foreign Exchange Service is a service furnished within a
LATA (Local Area and Transport Area) from an exchange
other than the exchange from which the customer would
normally be served.
B. Definitions
Local Access and Transport Area (LATA) - A geographic area
established by the Company for the provision and
administration of communications service. It encompasses
designated exchanges, which are grouped to serve common
social, economic and other purposes.
Local Exchange - As used in this Price List means the
exchange in which the main access line is located.
Foreign Exchange - As used in this Price List means the
exchange from which the service is rendered.
C. Terms and Conditions
1. Rates for local service includes service without additional
charge to all access lines receiving service from the
exchange from which the foreign exchange service is
furnished.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 100
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.4 Foreign Exchange Service (Cont’d)
C. Terms and Conditions (Cont’d)
2. The interexchange rates applicable in connection with toll
service over foreign exchange lines will be as shown in
the interexchange Price List provisions of the foreign
exchange.
3. Additional listings and lines of information will be
furnished to foreign exchange customers in local or
foreign directories and the rates in effect for the directory
containing the additional listing or line of information
will apply.
4. Except as provided, services furnished in the local
exchange will be available in connection with foreign
exchange service at rates shown in the Price List
provisions of the local exchange.
5. Except as provided, foreign exchange service will be
furnished subject to the same conditions as those
applicable in connection with local residence service
regarding the use of the service by anyone other than the
customer or members of the customer’s household.
6. Foreign exchange service will not be provided for public
or semipublic use.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 101
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.4 Foreign Exchange Service (Cont’d)
C. Terms and Conditions (Cont’d)
7. Foreign exchange mileage rates for service furnished in a
contiguous exchange as shown under D.1. following are
applicable to the air-line distance between the customer’s
main access line and the nearest point on the common
boundary of the foreign and local exchange areas.
8. Foreign exchange mileage rates for business service
furnished in non-contiguous exchanges as shown under
D.1. following, are applicable to the interexchange
mileage measured between the rate centers of the foreign
and local exchanges.
9. A suburban exchange access line shall not be located
within the base rate area.
10. A Foreign Exchange line may be utilized with customer-
provided terminal equipment, protective circuitry, PBX
and key telephone systems which are connected to the
exchange telephone service associated with such lines.
11. Where foreign exchange service furnished under D,
following, is provided by means of a circuit crossing the
exchange area boundary, the following applies:
a. Where extensions of plant are required in the foreign
or local exchange they will be made on a case by case
basis.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 102
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.4 Foreign Exchange Service (Cont’d)
C. Terms and Conditions (Cont’d)
12. Foreign exchange service over any route is available
under the conditions, rates and charges specified in this
section, when facilities and operating conditions permit.
13. When the Company establishes a new central office or
revises a central office or exchange boundary, additions
or increases in mileage increments are not applicable to
existing customers as long as these services are retained
without change by the same customer at the same
premises.
D. Rates and Charges
1. Business Foreign Exchange
a. The following charge applies in Area 1 to each one-half
mile or fraction thereof for each business premium flat
rate or PBX exchange access line. Rates and charges for
the associated access line also apply.
Area 1 Rates Monthly Rates
Nonrecurring
Charges
1st
Mile
2nd
Mile
>2
Miles
Contiguous Exchanges $25.00 $3.00 $6.00 $9.00
Non-Contiguous
Exchanges
Nonrecurring
Charges
$25.00
Each Mile or
Fraction
$6.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 103
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS (Cont’d)
5.1.4 Foreign Exchange Service (Cont’d)
D. Rates and Charges (Cont’d)
2. Residence Foreign Exchange
The following rates and charges apply to residence service
furnished in contiguous exchanges for each one-quarter
mile or fraction thereof in Area 1.
Monthly Rate
Per Individual
ExchangeAccess Line
Nonrecurring
Charge
$25.00
1st ½
Mile
$1.50
> ½
Mile
$1.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 104
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.1 EXCHANGE AREAS
5.1.4 Foreign Exchange Service (Cont’d)
D. Rates and Charges (Cont’d)
3. Off-Premises Extension Station Lines and PBX Station Lines
Foreign Exchange Service
Where foreign exchange service is offered in D.1 and D.2
preceding, an off-premises extension line or private branch
exchange station line from a main station line in the
exchange from which foreign exchange service is offered,
may be furnished in the contiguous exchange at the
following rates:
Area 1 Rates Monthly
Rates
a. Each one-quarter mile or fraction thereof,
air-line measurement, from the extension
station line or private branch exchange
station line to the nearest point on the
common exchange boundary.
$1.50
b. Each one-quarter mile or fraction thereof,
air-line measurement, from the nearest
point on the common exchange boundary to
the main station line.
$1.25
c. The total mileage charge is the sum of
the charges determined above.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 105
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE
1. Premium flat rate or basic measured hunting or key line business and
residence service and private branch exchange service is available in
the suburban area under rates for the applicable service in the base
rate area.
2. Miscellaneous service rates are determined on a case by case basis.
3. Telephone is furnished for the use of the customer, the customer’s
family, and persons residing in the home, or employees or
representatives. The service may also be extended to Joint Users.
4. Application of Business and Residence Rates
a. The application of business or residence rates to private or public
telephone service is governed by the actual or obvious use made
of the service by the customer. If residence service is found to be
used largely or principally for business purposes, the Company
will provide business service, except in cases where the customer
will thereafter use the service for domestic or social requirements.
b. If it is found that the customer is permitting public use of service
furnished for private use, the Company will provide Public,
Semipublic, or Public Access Line Service. If the customer
consents to the relocation of the facilities so they are inaccessible to
the public or permits no further public use after attention has been
called to the matter, a change will not be required. Where a
change is required, no charge will be made for the relocation of
the telephone instrument.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 106
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
4. Application of Business and Residence Rate (Cont’d)
c. If it is found that the customer is sharing the use of business
service with an individual, other than an employee, member or
officer of the customer’s concern, or with another concern not of
record as a joint user, the Company will require the customer to
take Joint User Service. Joint User Service will not be required if
the customer permits no further use of the service, or where the
joint user vacates the customer’s premises or becomes a customer
to business service in the same exchange.
d. Business Service is a class of exchange service furnished to
individuals in business, in firms, partnerships, corporations,
agencies shops, etc. Hotels receiving premium flat rate line or
private branch exchange service require business service, as do
individuals practicing a profession or operating a business and
having no offices other than their residences.
(1) Business rates apply in colleges, clubs, lodges, schools,
libraries, churches, apartment buildings, hospitals, fire stations
and private and public institutions. They also apply at
locations for the convenience in administration of federal, state
of other governments, where the service is not subject to
semipublic or public use.
(2) Business rates apply in boarding or rooming houses with more
than five rooms available for rent. The application of business
rates to telephone service is governed by the actual or obvious
use made of the service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 107
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
4. Application of Business and Residence Rate (Cont’d)
d. (Cont’d)
(3) Any location where the directory listing of “office” is provided,
is subject to business rates. Business rates apply where any
title indicating a trade occupation, or profession is listed.
(4) Business rates apply in any situation where the use of the
service is more for commercial or occupational reasons than for
domestic or social reasons. Indications of this are regular
advertising, including the telephone number in newspapers
and printing the telephone number on handbills, circulars or
business cards.
e. Residence Service is a class of service furnished to a residence or
place of dwelling where the use is primarily social or domestic.
Residence service is installed in residential premises such as
private homes, residential apartments in hotels or apartment
houses and in boarding/rooming houses. Residence service
would apply to the owners’ or managers’ quarters of rooming or
boarding houses with more than 5 rooms to rent. It may be
provided in tenants’ rooms for the use of the individuals renting
the quarters. A residence listing is provided in these cases.
(1) In the case of residence locations of professional customers, i.e.
clergy, professors, military or naval officers and nurses,
designations of title may be furnished in connection with
residence service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 108
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
4. Application of Business and Residence Rate (Cont’d)
e. (Cont’d)
(2) The application of residence service rates to telephone service
is governed by the actual use made of the service.
5. Flat rate or message rate services, except for Public Access Line
Service, are not installed on premises of a public or semipublic
character in a location where the telephone would be accessible for
use by the patrons of the customer of by the public in general.
6. Except where foreign exchange or hotel PBX service is involved,
business flat rate and business message rate services will not be
furnished to an applicant or customer on a single premises.
7. Residence flat rate and residence measured rate services may be
furnished to the same customer on the same premises.
8. Loop Diversity and/or Avoidance are available on an individual case
basis.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 109
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
9. Change Charges
Charges noted below apply to exchange service and facilities.
NONRECURRING CHARGE AREA 1 AREA 2
- Change of class, type or grade of service,
each exchange access line[1]
$20.00 $13.50
- Other changes of an exchange access line[2] $20.00 $25.50
5.2.1 Measured Rate Service
A. Description
1. Basic Measured Service is a one-party/individual service for
which a separate charge is made for each outgoing local
message in addition to the monthly charge for the line. In
residence service, the usage charge only applies when the
usage allowance is exceeded.
2. Budget Measured Residence Service is a one-party/individual
service for which a separate charge is made for each outgoing
local message in addition to the monthly charge for the line.
The usage charge applies to each outgoing local message.
[1] Does not apply to residence service.
[2] Included in this category are changes in line hunting arrangements,
changes from residence to business or visa versa not involving PBX
service, and other miscellaneous changes or rearrangements of an
exchange access line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 110
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.1 Measured Rate Service (Cont’d)
B. Terms and Conditions
1. Measured Service is offered in exchanges where operating
conditions and facilities permit.
2. Business Premium Flat and Business Measured Services will
not be furnished at the same time to a customer in the same
exchange on the same premises.
3. The monthly rates for Measured Service are in addition to
other applicable rates.
4. Measured Service is not available in connection with Foreign
Exchange Service.
5. Measured Service is not available to residence customers in
connection with Key Telephone Service.
6. A separate bill will be rendered per each residence Basic
Measured and Budget Measured Service.
C. Rates and Charges
1. Measured Service Usage Charges
a. In Area 1 only, Basic Measured Service customers
receive a $3.00 allowance for outgoing local calls.
Budget Measured Service customers will receive no
allowance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 111
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.1 Measured Rate Service (Cont’d)
C. Rates and Charges (Cont’d)
1. Measured Service Usage Charges (Cont’d)
a. (Cont’d)
On outgoing local calls billed to a calling card, special
billing number, collect, or to a third number, an
additional charge, specified in 5.5.2, will be applied.
These calls are not included in the $3.00 allowance.
b. Usage Rates
Area 1 Area 2
1st
Min
Add’l
Min
1st
Min
Add’l
Min
Local Calls placed within
the same central office
district (intraexchange
calls)
$0.04
$0.01
5
$0.02
$0.02
Local calls placed to other
central office districts
(interexchange calls)
$0.04
$0.01
5
$0.03
$0.03
c. In Area 1, a 35% discount applies to outgoing local calls
placed between 5 p.m. and 8 a.m. weekdays, all day
Saturday, Sunday and holidays.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 112
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.1 Measured Rate Service (Cont’d)
C. Rates and Charges (Cont’d)
1. Measured Service Usage Charges (Cont’d)
d. In Area 2, a 25% discount applies Sunday through
Friday from 5:00 p.m. to 11:00 p.m.; a 50% discount applies
Saturday from 8:00 a.m. to 11:00 p.m., a 50% discount
applies Sunday from 8:00 a.m. to 11:00 p.m. and a 50%
discount applies all nights from 11:00 p.m. to 8:00 a.m.
2. Measured Service Access Lines Rates and Charges
The following are the individual grade of service rates and
charges.
AREA 1
Each Exchange
Access Line -
Business
USOC
Nonrecurring
Charge
Monthly Rate
Group 1 Group2
- Basic Measured $43.00 $14.99 $16.84
- Basic Measured Hunting or Key
$43.00
$14.99
$16.84
Residence
- Basic Measured $27.00 $6.72 $7.22
- Budget Measured $27.00 $4.72 $5.22
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 113
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.1 Measured Rate Service (Cont’d)
C. Rates and Charges (Cont’d)
AREA 2 MONTHLY
Business-
Each Exchange
Access Line
USOC
Nonrecurring
Charge
Rate
Group
1
Rate
Group 2
Rate
Group 3
- Individual line LMB $52.00 $13.15 $14.38 $15.69
- Additional
individual line
ALM
52.00
13.15
14.38
15.69
Residence-
Each Exchange
Access Line
- Individual line LW1 $30.00 $5.19 $5.64 $6.13
- Additional
individual line
AKN
30.00
5..19
5.64
6.13
5.2.2 Premium Flat Rate Service
A. Description
Premium Flat Rate Service is a one-party/individual service
for which a fixed charge is made regardless of the number of
local messages completed.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 114
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.2 Premium Flat Rate Service (Cont’d)
B. Rates and Charges
1. Premium Flat Access Line Rates and Charges
AREA 1
Business
Non Recurring
Charge
Rate
Group 1
Rate
Group 2
- Premium Flat $43.00 $21.49 $24.49
- Premium
Flat/Basic
911
43.00 6.45 8.25
- Premium Flat/Hunting or Key 43.00 25.79 29.24
Residence
-Premium Flat 27.00 8.47 9.97
AREA 2 MONTHLY
Business-
Each Exchange
Access Line
USOC
Nonrecurrin
g Charge
Rate
Group
1
Rate
Group 2
Rate
Group 3
- Individual line 1FB $52.00 $26.02 $28.49 $31.10
- Additional
individual line
AFK
52.00
26.02
28.49
31.10
- 911 Individual
access line
91L
52.00
13.15
14.38
15.69
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 115
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.2 Premium Flat Rate Service (Cont’d)
B. Rates and Charges (Cont’d)
1. Premium Flat Access Line Rates and Charges (Cont’d)
AREA 2 MONTHLY
Residence-
Each Exchange
Access Line
USOC
Nonrecurring
Charge
Rate
Group
1
Rate
Group 2
Rate
Group 3
- Individual line 1FR $30.00 $10.11 $11.01 $12.00
- Additional
individual
line
AFH
30.00
10.11
11.01
12.00
5.2.3 Local Service Options
A. Central Office Hunting Arrangements
1. Hunting Arrangements are provided in all Company
central offices. This service is offered subject to the
capabilities of the central office providing the hunting
arrangement. This section applies to Simple and Complex
Services including Key Lines, PBX Trunks, Data Lines,
WATS Lines, FEX Lines and FEX Trunks.
2. Hunting arrangements are offered in two categories:
(a) Series Completion Service
(b) Multiline Hunt Service
3. The hunting arrangements available in any given central
office will depend on the type of central office equipment
provided.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 116
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options
A. Central Office Hunting Arrangements (Cont’d)
4. The limitations on hunting arrangements will vary by
the type of central office offering the service.
5. Hunting Arrangements are not available on multiparty
lines.
6. The Custom Calling feature Call Forwarding will
override the hunting arrangement provided.
7. If the customer converts from a Series Completion
Service to Multiline Hunt Service, the nonrecurring
charges for a Multiline Hunt Service apply.
8. Hunting arrangements as specified in this section do not
apply to PBX trunk groups with Direct-Inward-Dialing
(DID) Service.
9. Hunting arrangements will affect the operation or
availability of some other optional features on the
hunting lines. The features most often affected include
forms of Call Forwarding, Call Waiting, Call Transfer,
Speed Calling and others, depending on the service
configuration.
10. Series Completion Service cannot be added to Multiline
Hunt Service.
11. There will be no charge to change hunting arrangements
due to the removal of lines from a hunt group.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 117
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
12. Series Completion Service
a. Description
Series completion permits calls to a busy telephone
number to be routed to another telephone number in
the same switching office. More than two numbers
may be linked to form a series completion list. More
than one telephone number can be routed to the same
telephone number.
Series completion is a form of line hunting where a
call is routed to an idle telephone number in a
prearranged group when the called telephone number
is busy. In no case does the hunting occur over more
than 16 telephone numbers. The hunting sequence can
be accomplished as follows:
(1) Number Hunting
The hunt always starts with the called telephone
number and ends with the last telephone number in
the prearranged group, completing the call to the
first idle telephone number encountered. Unless
the first telephone number in the group is called,
only a portion of the group can be tested. The
prearranged sequence can be either consecutive or
nonconsecutive.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 118
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
12. Series Completion Service (Cont’d)
a. Description (Cont’d)
(2) Circular Hunting
The hunt starts with the called telephone number
and proceeds in a prearranged order to test all
numbers in the group. The call will be completed
to the first idle line. This arrangement is
accomplished by routing the last number in the
group back to the first number. No additional
charge applies other than the Series Completion
charge per line.
(3) Line Make Busy
This feature provides a method for making lines
appear busy to the serving central office. The
feature is activated by operation of dedicated keys
at the customer’s premises, which in turn provides a
busy appearance to the central office for
predetermined lines or groups of lines. The line
remains in the busy state until the associated key is
depressed (deactivated). A line may be associated
with only one key. Originating service is not
affected by key operation.
The caller does not receive busy tone unless all
numbers which have been hunted are found busy.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 119
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service
a. Description
Multiline hunt service permits calls to a busy telephone
number to be routed to other specified lines that do not
require a telephone number. Hunting is done sequentially
by terminal within the group. A line is associated with
each terminal in the group. One begin-hunt telephone
number must be assigned to the first line within a group of
sequentially ordered lines that form a multiline hunt
group. Telephone numbers may be assigned to other lines
within a multiline hunt group and could effectively
provide subgroups of lines to be hunted. Telephone
numbers can be assigned to the hunting lines in any
sequence.
Multiline hunting service provides a hunting sequence that
attempts to complete a call to the line associated with the
dialed telephone number. If the initial line is found busy,
only the lines following the requested line within the hunt
group are subsequently examined for an idle state. Busy
tone is not sent to the caller unless all remaining lines in
the hunt group list have been found busy. The call will be
completed to the first idle line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 120
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
Multiline hunt groups (MHLG) can be assigned two types
of telephone numbers (TNs); begin-hunt and nonhunting
TNs. The begin-hunt TN has the multiline hunt feature
and, when called, starts the hunting sequence associated
with the hunt group. An MLHG must have at least one
begin-hunt TN but can have essentially one per line in the
group. Nonhunting TNs can be assigned to lines within
an MLHG; these lines do not have the multiline feature.
Incoming calls are terminated directly to the individual
lines.
(1) Regular Hunting
Regular hunting starts when a begin-hunt telephone
number is called in a multiline group. Hunting
proceeds in ascending order through each subsequent
terminal (line) in the group until an idle terminal is
reached or the last (highest numbered) terminal in the
group is reached. A preferential hunt list can be added
to any terminal in a regular hunt group that has a
begin-hunt telephone number. Circular hunting can be
added to any regular hunt group.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 121
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
(1) Regular Hunting (Cont’d)
Once a multiline hunt group with regular hunting is
subscribed to, the following features are available.
(2) Circular Hunting
Circular hunting is provided optionally with regular
hunting or preferential hunting groups. Circular
hunting occurs in these groups as follows.
(a) Circular hunting for regular hunting groups:
When the hunt for an idle terminal (line)
commences beyond the first terminal in the hunt
group and finds all higher numbered terminals
busy, the hunt returns to the first terminal in the
group. The hunt ends with the terminal number
preceding the terminal where the hunt in the group
initially began.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 122
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
(2) Circular Hunting (Cont’d)
(b) Circular hunting for preferential hunting groups: If
an incoming call is to a terminal with a preferential
list, circular hunting starts with the last terminal in
the preferential list. The hunt continues in
ascending order to the last terminal in the group,
returns to the first terminal, and continues in
ascending order ending at the terminal preceding
the terminal where the circular hunt began.
This feature allows all lines within a multiline hunt
group to be tested for busy regardless of the point
of entry into the group before returning busy tone.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 123
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
(3) Stop Hunt
The Stop Hunt feature is available to customers who
have the Multiline Hunting Feature.
Stop Hunt allows the customer to stop the hunt of
specific lines in an MLH group by the operation of a
key, (not valid for multiline no hunting groups). When
a hunt through a group of lines for an idle line is
initiated, the hunt will proceed until it reaches a
terminal associated with an active stop hunt key. There
it stops. A customer may have more than one stop
hunt key, but only the stop hunt terminal number
associated with the last-operated key is effective
(active). MLHG, which has regular hunt without
circular hunting, and the hunt starts after the stop hunt
terminal, will not be affected by the activation of a stop
hunt key.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 124
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
(4) Make-Busy
This feature provides a method for making lines
appear busy to the serving central office. The feature is
activated by operation of dedicated keys at the
customer’s premises which in turn provides a busy
appearance to the central office for pre-determined
lines or groups of lines.
(a) Line Make-Busy
Line Make-Busy (LMB) enables a single line in a
multiline group to be taken out of service by a key
located at the customer’s premises. At the time the
key is depressed (activated), the line associated
with the key is made busy. The line remains in the
busy state until the associated key is depressed
(deactivated). A line may be associated with only
one key. Originating service is not affected by key
operation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 125
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
A. Central Office Hunting Arrangements (Cont’d)
13. Multiline Hunt Service (Cont’d)
a. Description (Cont’d)
(4) Make-Busy
(b) Terminal Make-Busy
Terminal Make-Busy (MB) is available only to
multiline groups. MB functions as individual
make-busy keys and allows a terminal or group of
terminals to appear busy to incoming calls but
originating service is not affected. One to 20
terminals can be assigned to the same MB key.
(c) Group Make-Busy
Group Make-Busy (GMB, causes all lines in a
Multiline Hunt Group to appear busy to
incoming calls. When a GMB key is operated,
no search for an idle line is conducted and the
incoming call is given busy treatment. Busy
treatment could return busy tone or if the group
has Call Forwarding Busy Line (CFBL), the
incoming call will be routed to the call
forwarding TN.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 126
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.2 LOCAL EXCHANGE SERVICE (Cont’d)
5.2.3 Local Service Options (Cont’d)
B. Rates and Charges (Cont’d)
AREA 1
USOC
NONRECURR
CHARGE
MONTHLY
RATE
Series Completion, per
each TN hunted to
HSO
$20.00
N/A
Optional Features for
Series Completion
- Make Busy, per
Line [1]
EHD $45.00 $1.25
Regular Hunting
- Per Group [2] HSHPG $20.00 N/A
- Per terminal in the
group [2]
HSHPT
$20.00
N/A
Optional Features for
Regular Hunting
- Per begin-hunt TN[3] HSGPH N/A N/A
- Per non-hunt TN HSGPN N/A N/A
- Circular Hunting,
per group
EH6 $25.00 N/A
- Make Busy
- Perline/terminal[1] EHD $45.00 $1.25
- Per Group[1] EHC $45.00 $1.25
- Stop Hunt[1] P89 $45.00 $5.40
[1] In addition, a key and/or lamp will also be required at the
customer’s premises.
[2] Nonrecurring charge only applies to changes in line hunting
arrangements.
[3] At least one begin-hunt telephone number is required for
each Multi-Line Hunt Group.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 127
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS
A. Description
A. PBX trunk is a telephone circuit between a private branch
exchange or order receiving equipment and a Company central
office. The following services are available to business
customers who subscribe to 5 or fewer lines pursuant to Title 61,
Idaho Code.
B. Terms and Conditions
1. The Company will furnish PBX trunks sufficient to meet traffic
demands. PBX service is not provided on a one-way basis.
Therefore, in-only, out-only, or two-way trunks must be used in
combinations which provide for two-way service for the PBX
system.
2. Loop diversity and/or Avoidance are available on an ICB basis.
C. Change Charges
Charges noted below apply to exchange service and facilities.
NONRECURRING CHARGE AREA 1 AREA 2
Change of class, type or grade of
service, each exchange access line[1]
$20.00
N/A
Other changes of a PBX trunk or an
exchange access line[2]
20.00
41.00
[1] Does not apply to residence service.
[2] Included in this category are changes in line hunting arrangements and
other miscellaneous changes or rearrangements of an exchange access line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 128
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.1 Measured Rate Service
A. Measured rate trunks are provided at a monthly recurring
rate plus a usage charge for each minute or fraction of a minute
the service is used.
B. Usage charges in Section 5.2.1 apply in addition to the
monthly charges.
AREA 2 MONTHLY RATE
Business-
Measure Rate
Trunks
USOC Nonrecurrin
g Charge
Group
1
Group 2 Group
3
- 2-Way (plus usage charges)
TV1
$117.50
$13.15
$14.38
$15.69
- 1-Way Out (plus usage charges)
TVW
117.50
13.15
14.38
15.69
- 1-Way In TV4 117.50 13.15 14.38 15.69
- Hotel, LD Terminal
TTT
117.50
13.15
14.38
15.69
- 1-Way In with hunting, for DID (plus usage) [1]
TDV
117.50
21.15
22.38
23.69
[1] Monthly rate includes rate for Hunting Service (USOC HTG)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 129
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.2 Message Rate Service
A. Description
Message Rate Service is a service which applies to trunks for
which a fixed monthly fee is charged for each outgoing local
message up to a stipulated number. A separate charge is made
for each outgoing local message completed beyond the limit
stipulated.
Toll Access Lines are exchange access lines provided in
connection with business service and are restricted to outward
toll service placed from the Private Branch Exchange serving the
customer.
B. Rates and Charges
1. Message Rate AREA 1 AREA 2
Each outgoing local call $0.10 $0.096
2. AREA 1
Monthly Rate
Message Service
Access Line
Nonrecurring
Charge
Rate
Group 1
Rate
Group 2
Hotel Trunk, each [1,2] $43.00 $20.69 $20.69
Toll Access, each [1,3] $43.00 $20.69 $20.69
[1] One-party/individual grade of service.
[2] If commercial trunks are used, no outgoing local message rate applies and trunks
sufficient to meet demands will be furnished by the Company.
[3] Restricted to outward toll access - no local calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 130
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.2 Message Rate Service (Cont’d)
AREA 2
Business-
Message Rate Trunks
USOC
Nonrecurrin
g Charge
Monthly Rate
Group 1 Group 2 Group 3
- 2-Way (plus usage charges)
TMB
$117.50
$13.15
$14.38
$15.69
- 1-Way Out (plus usage charges)
TM2
117.50
13.15
14.38
15.69
- 1-Way In TMN 117.50 13.15 14.38 15.69
- Hotel, LD Terminal TMU 117.50 13.15 14.38 15.69
- 1-Way In with hunting, for DID (plus usage) [1]
TZZ
117.50
21.15
22.38
23.69
[1] Monthly rate includes rate for Hunting Service (USOC HTG)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 131
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5. 3.3 Commercial Trunks
A. Terms and Conditions
The two-way, four-wire trunk includes E&M signaling, DID
Service and hunting. This service is not available to Joint User
service customers.
B. Rates and Charges
AREA 1 Nonrecurring
Charge
Current Rate Per
Group 1 Group 2
Commercial Trunk, each [1] $43.00 $38.74 $45.19
Two-way, four-wire trunk
w/E&M signaling, DID and
hunting services[1,2]
$43.00
$62.00
$62.00
[1] One-party/individual grade of service.
[2] Requires a DID trunk circuit termination.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 132
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.4 Flat Rate Trunks
AREA 2
Business-
Flat Rate Trunks
USOC
Nonrecurrin
g Charge
Monthly Rate
Group 1 Group 2 Group
3
- 2-Way TFB $117.50 $31.6
1
$34.08 $36.69
- 2-Way, 4-Wire with E&M signaling and DID service [1]
THHCX
117.50
62.00
62.00
62.00
- 1-Way Out TFU 117.50 31.61 34.08 36.69
- 1-Way In TFN 117.50 31.61 34.08 36.69
- Centrex CO D4D 117.50 25.82 28.29 30.90
- 1-Way In with hunting, for DID [1] [2]
TDD
117.50
39.61
42.08
44.69
[1] Requires a DID trunk circuit termination.
[2] Monthly rate includes rate for Hunting Service (USOC HTG).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 133
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service
A. Description
DID Service provides the customer a means of sending
digits from the central office to a switched services vehicle
located on the customer’s premises.
B. Terms and Conditions
1. DID Service is available from central offices where equipment
and operating conditions permit. The service provides PBX
station users the ability to receive calls from outside the PBX
without the assistance of the attendant. Customers will be
required to maintain an adequate number of trunks with DID
Service in order to prevent network degradation.
2. In addition to the above charges and rates, appropriate
nonrecurring charges are applicable to the establishment or
rearrangement of trunks and stations in connection with
providing DID service.
3. Trunks with DID Service are equipped for one-way inward
service only and all trunks in a group serving DID station
lines must be equipped for DID Service. Trunks serving non-
DID station lines and trunks used for outward service from all
station lines do not need to be equipped for DID Service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 134
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
B. Terms and Conditions (Cont’d)
4. When facilities aren’t available at the central office which
provides the main listed number service, DID Service may be
provided from a different central office. When a trunk group
with DID Service is served from a central office other than
the central office which provides the main listed number
service, mileage rates from 5.1.4 are applicable.
5. The assignment of telephone numbers and the sequence of
the numbers assigned to a DID Service is made at the
discretion of the Company. Where the equipment
configuration requires the assignment of blocks of telephone
numbers, Rates and Charges in C. following are applicable
for each unused number in the block of telephone numbers
assigned.
6. DID Service in connection with customer-provided switching
equipment is furnished at rates and charges shown below.
7. Listings for DID Service telephone numbers will be
provided, subject to the Charges, Rates and Condition for
business additional listings, 5.7.1.
8. Calls to reserve telephone numbers will be routed to the PBX
for handling.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 135
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
B. Terms and Conditions (Cont’d)
9.DID Service is not compatible with some PBX vehicles.
10. When a central office, other than an ESS central office, is not
equipped to provide DID Service, the Company may
provide the service at charges per trunk with DID Service
equal to the pro rata cost to equip the central office. These
charges apply in addition to the charges and rates below.
11. DID Service is only offered with switching vehicles which
are located on customer premises.
12. When DID and AIOD services are provided to a customer,
the numbers for both services must be within the same
prefix. Where the same telephone number can be used for
both AIOD and DID Service only one telephone number
charge will apply as shown in the AIOD section.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 136
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
B. Terms and Conditions (Cont’d)
13. DID Trunk Queuing is available as an optional feature for
DID Service.
a. DID Trunk Queuing is an arrangement whereby
incoming calls that are placed to station lines within
a DID system can be held in queue if all trunks
between the central office (CO) switch and the
customer’s PBX are busy. Calls in queue will be
held in their order of arrival until a trunk becomes
available. Calls in queue are served on a first-in
first-out basis. Calls held in queue will hear ringing
until answered.
b. Optional Features associated with DID Trunk
Queuing are as follows:
Delay Announcement
This option allows for incoming calls held in queue
to hear a recorded announcement after a
predetermined amount of time. The announcement
can be accessed a maximum of four times and the
customer has the option of providing their own
announcement or a standardized Company
announcement. Depending upon the customer’s
choice, ringing, silence or music will be returned
after each announcement.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 137
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
B. Terms and Conditions (Cont’d)
13. (Cont’d)
b. (Cont’d)
Music on Queue
This option allows for customer provided music to be
played to customers held in queue after a recorded
announcement has been accessed. This option can only
be provided with Delay Announcement.
c. Terms and conditions for trunk queuing are as follows:
(1) DID Trunk Queuing and its associated options will
only be provided where adequate and suitable CO
facilities exists.
(2) The provision of this feature requires that the
customer subscribe to a sufficient number of
facilities to adequately handle to volume of
incoming calls.
(3) The customer must purchase one queue slot for
each call the customer wants to hold in queue.
For example, a customer wanting to hold two
calls in queue when all trunks are busy, must
have two queue slots in the queue group.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 138
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
B. Terms and Conditions (Cont’d)
13. (Cont’d)
c. (Cont’d)
(4) The music on queue option requires a Voice Grade
Private Line Circuit between the serving central
office and a customer provided music source at the
customer’s premises.
(5) The customer must specify the length of time a call
is held in queue before going to delay
announcement. The customer must also specify the
number of announcements (maximum of four) and
the amount of time between announcements.
Changes to these values may only be made through
the issuance of a service order.
14. DID Two-Way Call Transfer is an optional DID feature
which allows the user of a two-way trunk with DID Service,
to transfer any incoming call to another line or trunk outside
of the system and then leave the connection without
disconnecting the call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 139
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
C. Rates and Charges
1. Area 1 DID Service
USOC
NONRECURRING
CHARGE
MONTHLY
RATE
- Central Office Trunk Termination, each NDT $15.00 $14.00
- Two-way, Four-Wire, Analog Trunk Circuit Termination, each[1] NAY $50.00 $50.00
- Two-Way Digital Trunk Circuit Termination with Answer Supervision, each[2] ND2 $50.00 $50.00
- DID Telephone Number Used, each NDN $5.00 $1.00
- DID Telephone Number reserved for future use, each
NDN
RN
$5.00 $1.00
[1] In addition, a Two-Way Four-Wire trunk is required.
[2] In addition, a Digital Switched Service Trunk is required.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 140
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
C. Rates and Charges (Cont’d)
1. Area 1 DID Service (Cont’d)
Nonrecurring Monthly
USOC Charge Rate
Queuing
- Per DID station number
equipped
UQQ
$2.50
$0.25
- Per Queue Group UQQPQ 175.00 -------
- Per Queue Slot in Group UQQPQ 100.00 -------
- Changes in Quantity of
Queue Group, Per Group
REAE9 ICB ICB
Delay Announcement N/A ICB ICB
Music on Queue N/A Res - $ 7.00
DID 2-Way Call Transfer,
each 2-Way Trunk
Equipped
3CW Bus - $11.00 $13.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 141
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.5 Direct-Inward-Dialing (DID) Service (Cont’d)
C. Rates and Charges (Cont’d)
2. Area 2 DID Service
USOC
NON
RECURRIN
G
CHARGE
MONTHLY
RATE
1. DID Service
- Each in-only trunk circuit Termination [1] NDT $50.00 $50.00
- Each 2-way, 40 wire analog Trunk circuit termination[2] NAY 50.00 50.00
2. DID Telephone Numbers
- Nonsequential telephone Number, each NHN 1.00 0.15
- DID block of 20 sequential Numbers, per block NGS 20.00 3.00
- Changing number of digits Outpulsed, per change REAG
M
50.00 ------
- Changing signaling, per Change REAGN 50.00 ------
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 142
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service
A. Description
The AIOD Service provides the customer a means of
identifying toll charges on each station line of a switched
services vehicle located on the customer’s premises.
B. Terms and Conditions
1. AIOD Service is available from central offices where
equipment and operating conditions and availability of
facilities permit. AIOD Service provides central office
equipment for identification and billing of outgoing toll calls
by seven digit station numbers.
2. In addition to the above charges and rates, appropriate
nonrecurring charges are applicable to the establishment or
rearrangement of trunks and stations in connection with
providing AIOD Service.
3. All trunks in a trunk group serving AIOD station lines must
be equipped for AIOD Service. Trunks serving non-AIOD
station lines and trunks used for inward service to all station
lines do not need to be equipped for AIOD Service. AIOD
trunks must be equipped for one-way outward service when
the AIOD prefix is different than the Listed Directory
Number prefix. When AIOD is requested from more than
one central office, each central office shall be considered a
separate service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 143
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service
(Cont’d)
B. Terms and Conditions (Cont’d)
4. AIOD Service in connection with customer-provided
switching equipment is furnished as shown in C. following.
The operational characteristics of the signals from customer-
provided equipment must conform to the standards set for
Company-provided equipment. The Company shall not be
responsible to the customer if changes in any of the facilities,
operations or procedures of the Company render any facilities
provided by a customer obsolete or require modification or
alteration of such equipment or system or otherwise affect its
use or performance.
5. AIOD Service will be available only to customers being
served within the same wiring center (central office) as
provides the main listed number. Inter-office AIOD Service
will not be available.
6. The assignment of telephone numbers and the sequence of the
numbers assigned to an AIOD Service is made at the
discretion of the Company. All AIOD numbers must be
within the same prefix. When the equipment configuration
requires the assignment of blocks of telephone numbers, the
rates and charges following are applicable for each unused
number in the block of telephone numbers assigned.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 144
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service
(Cont’d)
B. Terms and Conditions (Cont’d)
7. When DID and AIOD are provided to a customer, the
numbers for both services must be within the same prefix.
Where the same telephone number can be used for both AIOD
Service and DID Service only one telephone number charge
will apply as shown in this section.
8. AIOD is not compatible with some PBX vehicles.
9. When a central office, other than an ESS central office, is not
equipped to provide AIOD Service, the Company may
provide the service at charges per AIOD trunk equal to the
pro rata cost to equip the central office. These charges apply
in addition to the rates and charges following.
10. AIOD is only offered with switching vehicles which are
located on customer premises.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 145
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.3 PRIVATE BRANCH (PBX) TRUNKS (Cont’d)
5.3.6 Automatic-Identification-of-Outward-Dialing (AIOD) Service
(Cont’d)
C. Rates and Charges
AREA 1
USOC
NON-
RECURRING
CHARGE
MONTHLY
RATE
1. AIOD Service
- CO Trunk Termination, each
PLK $15.00 $22.00
- Data Channel from customer’s
premises to service CO(s),
required in connection with
AIOD Service
N/A [1] [1]
- AIOD Telephone Number
Used, each
NEN $5.00 $1.00
- AIOD Telephone Number
reserved for future use, each
NENRN $5.00 $1.00
- AIOD/DID Telephone
Number used, each
NFN $5.00 $1.00
2. AIOD/DID Telephone
- Number reserved for future
use, each
NFNRN $5.00 $1.00
3. Guide Number - only
required when Listed Directory
Number prefix is different than
AIOD prefix, per AIOD Service
NFO $5.00 $5.00
[1] Charges, rates and conditions, for Series 3000 channel facilities determined
on a case by case basis.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 146
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES
5.4.1 Extension Service
A. Description
Extension Service provides the capability of originating or
receiving calls from locations equipped with telephone sets in
addition to the location of the main station. Each extension
will be terminated on a telephone set, a key, or a jack at the
option of the customer.
Rates and charges for simple business and intrastate WATS
off-premises extension service are payable for each such
additional equipment location.
B. Terms and Conditions
1. Extension Service may be provided at locations other than
the building where the primary station is located. In these
cases, the rates for Terminal Loops are on a case by case
basis.
2. Extension Service will be furnished on a premises of a
different customer only when the occupant of the premises
on which the service is to be located is a customer to
exchange telephone service. This condition is not required
when extensions of business service are to be located at a
residence which is occupied by the individual who is the
customer to the business service or a partner in the firm, or
an employee who is required by the business to occupy the
residence.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 147
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.1 Extension Service (Cont’d)
Extension Service will be installed in a second residence premises
of the same customer on continuous property without the
requirements for separate telephone service.
C. Rates and Charges
USOC Monthly
Rate
Each measured rate extended
line terminating at a separate
premises
EXL N/A
Each flat rate extended line
terminating at a separate
premises
EXL N/A
5.4.2 Custom Calling Services
A. Description
Custom Calling Services provide special calling features to residence
and business individual line service. The term is used to describe
standard offerings provided in central offices where facilities and
operating conditions permit. These features are Call Forwarding-
Variable, Call Forwarding-Don’t Answer, Call Forwarding-Busy
Line, Call Forwarding-Busy Line/Don’t Answer, Call Waiting,
Speed Calling, Three Way Calling, Abbreviated Access, Call
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 148
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
A. Description (Cont’d)
Transfer, Hot Line, and Warm Line. Some of the features may
be subscribed to in a combination of several on the same line
in a “package” rate. The number of features available is
dependent upon the central office providing the service.
B. Definitions
Abbreviated Access
Allows a customer to place a call to a predetermined
telephone number by dialing an abbreviated code. Two
arrangements are available, namely, Abbreviated Access, one-
digit or Abbreviated Access, two-digit.
The customer shares a speed call list with their Abbreviated
Access provider and the provider controls the speed call list
and informs clients of the digits(s) to dial to reach the
predetermined telephone number.
Call Forwarding Variable
A function which allows incoming calls to be transferred to
another telephone number. The number the calls are
transferred to may be changed as required by the customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 149
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Call Forwarding-Don’t Answer
Allows a customer to have an incoming call transferred to
another number in the same central office if the customer does
not answer after a preset number of ringing cycles.
Call Forwarding-Busy Line (External)
Allows a customer to have incoming calls transferred to
another predetermined number outside the customer’s system
when the called number is busy. The customer’s system is
service for which the customer is billed at that location.
Call Forwarding-Busy Line (Overflow)
Allows a customer to have incoming calls transferred to
another predetermined number if the called number is busy.
Call Forwarding-Busy Line (External)/Don’t Answer
Allows a customer to have incoming calls transferred to
another predetermined number outside the customer’s system
when the called number is busy or to any number, if the
customer does not answer after a preset number of rings
(where available).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 150
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Call Forwarding-Busy Line (Overflow)/Don’t Answer
Allows a customer to have incoming calls transferred to
another predetermined number if the called number is busy
or if the customer does not answer after a preset number of
rings.
Call Transfer
Enables a customer to transfer an incoming call to a third
party or add a third party to an existing call, forming a three
party connection, and then to leave the connection without
disconnecting the call.
Call Waiting
A function that provides a tone to the party using the
telephone to indicate another call is waiting on the line.
Successive transfers between calling parties can be
accomplished through switchhook operation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 151
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Call Waiting Identification
A function that provides a tone to the party using the
telephone to indicate another call is waiting on the line and
allows the called party to receive information on a call that is
waiting. The customer must subscribe to Caller Identification
- Umber and/or Name and Number. Customers changing
from Call Waiting to Call Waiting Identification (N2W) will
not incur a nonrecurring charge.
Caller Identification - Name and Number
Allows for the automatic delivery of a calling party’s name
and telephone number (including nonpublished and nonlisted
telephone numbers) to the called customer, which gives the
called customer an opportunity to decide whether to answer
the call immediately or not. The name and number are
displayed on customer provided equipment.
The name displayed shall be the name associated with the
calling telephone number as shown on the Company’s
records. The Company, in its discretion, may abbreviate or
limit that name for display purposes. The Company does not
assure name accuracy, and it shall not be liable to any party
for errors, omissions or mistakes. The Company’s sole and
only obligation shall be to reasonably correct errors in names
when notified in writing of such errors.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 152
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Caller Identification - Name and Number
Caller Identification customers who do not wish to receive
blocked calls can activate Anonymous Call Rejection
(USOC:AYK) by pressing *77 (1177 on rotary phones). The
code to deactivate is *87 (1187 on rotary phones). While the
feature is activated, incoming blocked calls are routed to an
announcement in the central office. Anonymous Call
Rejection is automatically available to residence subscribers of
Caller Identification and to business subscribers where
technically feasible.
Caller Identification - Number
Allows for the automatic delivery of a calling party’s
telephone number (including nonpublished and nonlisted
telephone numbers) to the called customer, which gives the
called customer an opportunity to decide whether to answer
the call immediately or not. The number is displayed on
customer provided equipment.
Caller Identification customers who do not wish to receive
blocked calls can activate Anonymous Call Rejection (USOC:
AYK) by pressing *77 (1177 on rotary phones). The code to
deactivate is *87 (1187 on rotary phones). While the
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 153
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Caller Identification - Number (Cont’d)
feature is activated, incoming blocked calls are routed to an
announcement in the central office. Anonymous Call
Rejection is automatically available to residence subscribers of
Caller Identification and to business subscribers where
technically feasible.
Continuous Redial
Allows a customer to dial a code that will cause the feature to
automatically redial the last number the customer dialed. If
the called number is busy, the feature will redial the called
number for a limited period of time. A tone alerts the
customer when the called number becomes available.
Hot Line Service
Allows a customer to establish a switched connection to a
predetermined number when the customer’s telephone goes
off-hook. No dialing is required and the call is processed
automatically to the predetermined telephone number.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 154
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Priority Call
Allows a customer to assign a maximum of 15 callers’
telephone numbers to a special list. The customer will hear a
distinctive ring at his/her location, when calls are received
from callers’ telephone numbers on that list.
Selective Call Forwarding
Allows a customer to specify a special list of 15 telephone
numbers. Incoming calls placed to the customer from
telephone numbers on that list will automatically be
forwarded to a predefined telephone number. All other calls
will be handled normally.
Speed Calling
A function that allows a customer to assign and dial
abbreviated codes to frequently called numbers.
Three Way Calling
A feature providing the capability to add a third party to an
existing conversation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 155
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
B. Definitions (Cont’d)
Warm Line Service
Allows a customer to establish a switched connection to a
predetermined number if the customer does not dial a
number within a specified length of time after going off-hook.
When the customer’s telephone goes off-hook and dialing
begins within a specified time delay period, the call will
proceed normally as dialed. If dialing has not started before
the end of the predefined time delay period, a predetermined
stored number is automatically dialed by the central office
switching equipment.
C. Terms and Conditions
1. Where a customer with existing features increases the
number of features to three or four on a line, the “three
features” or “four features” combination rate applies
respectively.
2. The Call Forwarding-Variable can be provided on PBX
trunks and Complex Business Lines under the following
conditions:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 156
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
C. Terms and Conditions (Cont’d)
2. (Cont’d)
a For those PBX systems and Complex Business systems
utilizing a Multi-line hunt group, only one call in
progress is permitted at one time and only the lead
number can be forwarded. Since any station on the
system that has access to the central office line can
change or remove the activation of Call Forwarding,
the customer has full control over this function.
b. For those PBX systems or Complex Business systems
utilizing a Series hunt group, the Call Forwarding
feature is associated with a specific telephone number.
This means the station activating the feature must
access the line associated with the specific number of
the line to be affected. The customer has full control
over each line selected for the Call Forwarding feature.
3. Any customer using a Measured Service type of line will
incur a usage charge on any call using the Call Forwarding
features.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 157
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
C. Terms and Conditions (Cont’d)
4. Call Forwarding-Busy Line is provided under the
following conditions:
a. The forwarded call must overflow to a number in the
same central office.
b. Call Forwarding-Busy Line provides the capability to
overflow from one hunt group to another.
5. Due to technological limitations, customers who subscribe
to Abbreviated Access, one-digit, may not purchase an
additional Abbreviated Access, one-digit, or Speed
Calling, 8-number. Customers who subscribe to
Abbreviated Access, two-digit, may not purchase an
additional Abbreviated Access, two-digit, or Speed
Calling, 30-number.
6. Control of the number assignment on the shared speed call
list associated with Abbreviated Access resides with the
provider. The provider must have an access line in the
same central office as their client for the purpose of
controlling the speed call list. The access line will be
restricted from dialing any toll calls billable to the end
user.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 158
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
C. Terms and Conditions (Cont’d)
7. Due to technical limitations customers who subscribe to
Speed Calling 8-number and Call Transfer will only have
6-number capacity available for their use.
8. The connection to the predetermined number associated
with Hot Line Service cannot be changed except through
the issuance of a service order.
9. A line equipped with Hot Line Service is totally dedicated
to operate in the manner outlined herein. There is no
ability to operate the line in any other manner. For
example, calls to 911 or other emergency numbers cannot
be placed from a line equipped with Hot Line Service.
10. A line equipped with Hot Line Service can be used for
incoming calls, but cannot initiate outgoing calls except to
the predetermined number.
11. Where technology permits, the connection to the
predetermined number associated with Warm Line Service
is controlled by the customer and may be changed by
dialing an access code and the new number. In other
instances, the connection to the predetermined number
cannot be changed except through the issuance of a service
order.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 159
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
C. Terms and Conditions (Cont’d)
12. With Warm Line Service, the timing delay period before
automatic dialing begins is specified at the time the Service
is ordered and cannot be changed except through the
issuance of a new service order.
13. Once automatic dialing begins on lines equipped with
Warm Line Service, calls to other numbers cannot be
made. For example, dialing of 911 or other emergency
numbers must begin before the time delay period ends.
D. Rates and Charges
Rates and charges in this section apply to Area 1 only. Rates
and charges for Area 2 are found in the Northwest Fiber, LLC,
Title 62 Price List.
NONRECURRING
Nonrecurring Charge USOC CHARGE
Per customer request to
establish or change one
or more custom calling
features
Residence $ 7.00
Business[1] 11.00
[1] For Business Custom Calling Services packages, the nonrecurring charge will
not apply to discontinue one or more features in a package when the remaining
feature(s) stay the same.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 160
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
D. Rates and Charges (Cont’d)
AREA 1 MONTHLY RATE
Monthly Rate - Business
USOC RES BUS
Abbreviated Access, one-digit
- Each shared speed call list EV5 ---- $ 20.00
- Each line arranged EV4 $0.50 0.50
Abbreviated Access, two-digit
- Each shared speed call list EV9 ---- 30.00
- Each line arranged EV8 0.50 0.50
Call Forwarding
- Busy Line (external) EVB ---- 1.00
- Busy Line (overflow) EVO 0.35 4.00
- Busy Line (external)/Don’t
Answer
EVF ---- 2.50
- Busy Line (overflow)/Don’t
Answer
EVK 1.35 5.50
- Don’t Answer EVD 1.10 2.00
- Variable ESM 3.00 3.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 161
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
D. Rates and Charges (Cont’d)
MONTHLY RATE
Business
USOC RES BUS
Call Rejection NSY 4.50 4.50
Discounted NLRXO 2.25 ----
Call Transfer EO3 6.00 6.00
Call Waiting ESX,
N2W
4.15 4.00
Caller Identification - Name
and Number
NNK
5.95
7.95
Caller Identification - Number NSD 5.50 7.50
Continuous Redial NSS 3.50 3.50
Discounted NLRXL 1.75 ----
Hot Line HLA 2.00 2.00
Priority Call NSK 3.50 3.50
Discounted NLRXN 1.75 ----
Selective Call Forwarding NCE 3.50 3.50
Discounted NLRXN 1.75 -----
Speed Calling, 8-number
capacity
ESL 2.00 3.00
Discounted NLRXW 1.00 ----
Speed Calling, 30-number
capacity
ESF 3.00 5.55
Three-Way Calling ESC 3.50 3.50
Discounted NLRXR 1.75 -----
Warm Line WLS 2.50 2.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 162
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES
5.4.2 Custom Calling Services (Cont’d)
D. Rates and Charges (Cont’d) -- Area 1
Three Feature Packages -- Business Use
USOC
BUSINESS
MONTHLY
RATE
- 8 number Speed Calling, Call
Waiting, Call Forwarding on the
same line
ESA
$ 8.85
- 8 number Speed Calling, Call
Forwarding, Three-Way Calling on
the same line
ESR
8.15
- 8 number Speed Calling, Call
Waiting, Three-Way Calling on the
same line
ET8
8.15
- 30 number Speed Calling, Call
Forwarding, Three-Way Calling on
the same line
ESB
10.85
- 30 number Speed Calling, Call
Waiting, Call Forwarding on the
same line
ESG
11.55
- 30 number Speed Calling, Call
Waiting, Three-Way Calling on the
same line
ET3
10.85
- Three-Way Calling, Call Waiting,
Call Forwarding on the same line
ETC
8.85
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 163
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.4 PREMIUM EXCHANGE SERVICES (Cont’d)
5.4.2 Custom Calling Services (Cont’d)
D. Rates and Charges (Cont’d)
Four Feature Packages -- Area 1
USOC
BUSINESS
MONTHLY
RATE
Call Forwarding-Variable, Call
Waiting, Three-Way Calling, or
Speed Calling on the same line
- 8 number Speed Calling ES3 $11.60
- 30 number Speed Calling ES5 $14.35
Custom Calling Services CHARGE
- Call Trace, per activation
- Business $1.00
- Residence $1.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 164
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES
5.5.1 Listing Services
A. Description
This section applies to listings in the alphabetical section of
telephone directories or Directory Assistance records in all
exchanges. These listings provide information to identify a
customer’s telephone numbers. They are intended only as an
aid to the use of telephone service.
B. Definitions
The following definitions refer to both business and residence
service unless qualified.
Additional Listing
A listing provided in addition to the primary or main listing
on a telephone service. Examples of additional listings are the
name of another individual, in addition to the person listed in
the main listing of a residence, dual name listing, or the name
of an employee of a business, or another name by which a
business is known.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 165
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
B. Definitions (Cont’d)
Caption Listing
A listing arrangement consisting of a heading of first listing
followed by other listings indented beneath it. Such listings may
include, but are not limited to the following:
• Departments or divisions of a business
• Different locations, offices or branches of a business
• Second residence
• Employees or officers of a firm
• Members of a household
• Residence listing beneath a business listing when
both services carry the same personal name
• Business listing indented beneath a residence listing
when both services carry the same personal name
Designation
The portion of a directory listing showing an occupation, a
professional or religious title or degree, military title or branch of
service, affiliation with a professional organization or describing
the general character of a customer’s business. Words describing
products are acceptable only for business listings. All
designations must be acceptable to the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 166
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
B. Definitions (Cont’d)
Directory Listing
Essential information in the telephone directory or Directory
Assistance records that allows telephone users to determine
the telephone number of a listed customer. Each primary
business service or joint user service is entitled to a listing
appearance in the alphabetical and classified sections of the
directory at no additional charge. The listings must appear
the same way in both places.
Dual Name Listing
A single residence listing provided for two persons who may
or may not share the same surname, but who share the same
service, and reside at the same address.
Information Lines
Additional material included with a primary, additional or
reference listing that is necessary for the proper routing of
telephone traffic. The primary or additional listing consists of
the name, a designation or title if appropriate, address (unless
omitted) and telephone number. Any information in addition
to this is considered an information line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 167
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
B. Definitions (Cont’d)
Non-Published Telephone Service
An arrangement at the customer’s request whereby a
customer’s telephone number does not appear in either the
telephone directory or the Directory Assistance records.
Non-Listed Telephone Service
An arrangement at the customer’s request in which a
customer’s telephone number appears on Directory Assistance
records but is omitted form the telephone directory.
Primary Listing
A listing provided without additional charge in connection
with each service arrangement shown below:
Each primary station. There is one primary line in connection
with two or more lines furnished on an auxiliary (hunting)
basis. The group of lines will be identified only by one
number in the group. That number is used for primary
service or joint user service listings.
Each private branch exchange system and each PBX trunk
number out of sequence and not arranged for rotary hunting.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 168
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
B. Definitions (Cont’d)
Reference Listing
A listing including additional telephone numbers of the same
or another customer to be called in the event there is no
answer from the customer’s telephone number. In case the
reference listing telephone number is that of another
customer, application or agreement for the listing may be
required from both customers. Names of individuals are not
acceptable in connection with reference listings.
Trade Names
The name or style under which a concern conducts its
business with the general public. Use of such a name in a
directory listing is allowed when the customer owns the name
or is authorized to use the name by the owner and is
conducting business under that name.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 169
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
C. Non-Published Telephone Numbers
1. A customer’s assigned telephone number(s) may be
omitted from the Company’s directories or other Company
records containing such information available to the
general public, when the omission is requested by the
customer.
2. Non-published information may be released to emergency
service providers, to customers who subscribe to Company
offerings which require the information to provide service
and/or bill their clients, or, to telephone customers who
are billed for calls placed to or from non-published
numbers and to entities which collect for the billed
services. When ordering non-published service, customers
will be advised that the non-published information may be
released as described herein.
3. The customer releases, indemnifies and holds harmless the
Company from any and all loss, claims, demands, suits or
other action or any liability whether suffered, made,
instituted or asserted by the customer or by any other
person, caused or claimed to have been caused, directly or
indirectly by the publication of such number or the
disclosure or non-disclosure of said number to any
persons.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 170
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
D. Non-Listed Telephone Numbers
1. A customer’s assigned telephone number(s) may be
published only in the Company records containing such
information available to the general public. If the
customer makes a request, the Company will take
reasonable precautions not to publish the number in its
publicly distributed directories.
2. The customer releases, indemnifies and holds harmless the
Company from any and all loss, claims, demands, suits or
the action or any liability, whether suffered, made,
instituted or asserted by the customer or by any other
person, caused or claimed to have been caused, directly or
indirectly by the publication of such number in its publicly
distributed directories.
E. Terms and Conditions
1. A primary or additional listing consists of a name, address
and telephone number.
a. The address may be omitted from the listing.
b. A Post Office Box number and Post Office Branch
may be listed in lieu of the address or address
omission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 171
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
1. (Cont’d)
c. If the address is included, it may be the address of the
premises where the following equipment is located.
• Primary Station
• Extension Station
• PBX Switchboard
• PBX Station
d. The address in a listing may include one of the
following:
• The street name and number.
• The name of a building.
• The customer’s choice of street name and
number when a building has more than one
entrance and different addresses are assigned
to each.
• A corner address.
• A community or locality name where no street
number is available.
• A community name in addition to a street
number when the community is in a different
post office district than the exchange.
• A route number, including box number, if
necessary for the proper identification of the
customer’s service. A post office name may be
included if the route number is served from a
different post office than the exchange is.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 172
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
e. The name used in the listing will be one of the following:
(1) The name of the person living at a residence.
(2) A residence customer with the same surname,
telephone number and address (unless omission
requested) has the option of one of the following
examples as their listing: Smith, Mary T. or Smith,
Mary T. Mrs. John C.; or Smith, M. T. or Smith, M.T.
Mrs. John C.
(3) The name under which a customer is conducting
business.
(4) The name of another business conducted at the same
address by the customer.
(5) Department or branches of a business.
(6) The owner or owners of a business.
(7) Employees or offices of a firm.
(8) The name of an individual who occupies rooms let for
living quarters in hotels and motels, rooming houses,
apartment houses, etc., at a premises at which the
customer is furnished hotel or private branch
exchange service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 173
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
e. (Cont’d)
(9) A rearrangement of a name or an appearance of a name
using a different spelling
(10) A nickname
f. For business and residence listings, designations or titles
acceptable to the Company may be used.
g. An additional listing involving the name of a member of a
firm, or an officer of a corporation, or the name of an
employee, or a department or branch of the same business, or a
trade name, shall include a reference to the name of the firm,
company or corporation subscribing to the telephone service
and may include the same business designation as the primary
service listing or a designation descriptive of connection with
the firm.
h. A telephone number is included with each primary, additional
or reference listing.
i. For primary listings the telephone number used for PBX
service is the one assigned to the primary station. The number
used for other services is the one assigned to the primary or
auxiliary station.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 174
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
j. For additional listings, the telephone number will be the
same as that shown in the main listing except:
(1) Listings for trunks to be used after business hours may
show the telephone number of a separate trunk or
group of trunks.
(2) In PBX systems where separate trunks or groups of
trunks are used, the telephone number of the separate
trunk of trunk group may be used.
(3) The telephone number of an auxiliary line may be
shown for an additional listing.
(4) Direct Inward Dialing telephone numbers for Custom
PBX services may be used.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 175
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
k. For reference listings, telephone numbers of lines in a
hunting group are not to be used.
1. Dual name listings may be provided for two customers
subscribing to residence service who may or may not
share to same surname but who share the same service
and reside at the same address. Appropriate rates and
charges are applicable to changes associated with dual
name listings.
2. Telephone numbers of public telephones will not be
listed in the telephone directory.
3. All applications for additional listings and lines of
information shall be made by the customer or authorized
agent.
3. Where additional listings are provided in
conjunction with initial or subsequent installations of
exchange service facilities, charges begin with the day
when charges for the associated service are effective.
When additional listings are provided other than in
conjunction with exchange facilities, the charges begin
with the day following their entry into the Directory
Assistance records. When additional listings are
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 176
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
E. Terms and Conditions (Cont’d)
k. (Cont’d)
4. (Cont’d)
included in the directory, they may not be discontinued
until the end of the directory period unless the listed party
or concern vacates the customer’s premises or subscribes
for service of the same class as furnished the customer or
unless the customer’s service is discontinued - or in the
case of a guest listing, the listed party vacates the
customer’s premises or becomes a customer to residence
service in his/her own name in the same exchange.
4. An additional listing of an amateur radio station located in
a customer’s residence may be permitted. The station
must be operated under the authority of the Federal
Communications Commission, only call letters assigned by
the Federal Communications Commission, preceded by
the words “Radio Amateur” may be included in the
listing.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 177
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
F. Rates and Charges
1. Additional listings may be provided to public agencies
without charge where, in the Company’s opinion,
directory service to the public would be improved.
2. No charge applies of listing change is due to annoyance
calls.
3. No charge applies to change an existing listing for the
same customer on residence service.
4. No charge applies to remove or add an address to a
customer’s listing on residence service.
5. The rates for Non-published or Non-listed Telephone
Number Service do not apply:
a. To foreign exchange service where the customer is also
furnished exchange service from the local exchange.
b. To additional service furnished to the same customer at
the same address when the primary listing is
published.
c. On services where the Company’s Price List requires
that no listing will be provided.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 178
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
F. Rates and Charges (Cont’d)
5. (Cont’d)
d. Where the customer has other service listed in the same
name in the directory for the exchange where the
customer is located, provided that both services are of
the same class.
e. Where a customer living in a hotel, apartment house,
boarding house, or club is listed under the number of
the service furnished the hotel, apartment house,
boarding house, or club.
f. Where service is installed for a temporary period.
g. To interexchange receiving service.
h. On data services where no voice use is contemplated.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 179
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
F. Rates and Charges (Cont’d)
6. Foreign Listings
a. Additional listings may be furnished at the request of
customers in the alphabetical list of an exchange other
than the one where they would normally be shown.
AREA 1
USOC
NONRECURRIN
G
CHARGE
MONTHLY
RATE
Foreign
Listings
- Business CLT $5.00 $2.00
- Residence FAL $5.00 $1.50
-Residence -
Discounted[1]
NLYXB N/A $0.75
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 180
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
F. Rates and Charges (Cont’d)
7. Additional Listings
AREA 1
USOC
NON
RECURRING
CHARGE
MONTHLY
RATE
Business Service Listings
- Each listing for an Indiv., firm,
Corp., Assn., or concern regularly
subscribing to exchange business
service or a customer of a Radio
Common Carrier radio-telephone
service system connected to the
exchange and Company’s
message toll network.
CLT $5.00 $2.00
- Each listing for an Indiv., firm,
Corp., Assn., or concern not
subscribing to exchange business
service but represented by a
customer
CLT $5.00 $2.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 5
Original Sheet 181
Title 62 - Local Exchange Services
5. EXCHANGE SERVICES
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
5.5 DIRECTORY SERVICES (Cont’d)
5.5.1 Listing Services (Cont’d)
F. Rates and Charges (Cont’d)
7. Additional Listings (cont’d)
AREA 2
USOC
NON
RECURRING
CHARGE
MONTHLY
RATE
- Change in Primary Listings
Business N/A $20.00 -----
Residence N/A 8.00 -----
- Nonpublished service, each telephone
number
Business NPU $20.00 $4.00
Residence NPU 8.00 4.00
- Nonlisted service, each nonlisted listing
Business NLT $20.00 $2.50
Residence NLT 8.00 2.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 182
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
6.1 OUTSIDE PLANT FACILITIES 183
6.2 SERVICE CONNECTIONS 185
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 183
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
6.1 OUTSIDE PLANT FACILITIES
A. General
1. Except as otherwise provided in these rules, the Company will, at its
own expense, furnish, install and maintain all facilities necessary to
service applicants or customers in accordance with its lawful rates,
rules and current construction standards.
2. Pole line and buried wire extensions necessary to furnish telephone
service will be made by the Company in accordance with the Price
List schedules, provided dedicated streets are available, or acceptable
easements can be obtained without additional charge or
condemnation. Outside plant facility charges are computed in
accordance with the regular rates set forth in the Price List schedules
and the payment of such charges gives the customer no ownership or
control of the extension.
3. Except as otherwise provided, the Company may permit the customer
to furnish the outside plant facilities in accordance with the
construction standards of the Company in lieu of outside plant
facility charges, but in all such cases the ownership of the facilities
shall be vested in the Company.
4. Contracts for the telephone service where outside plant facilities at
filed charges is necessary may be required by the Company as a
condition incident to the establishment of service, for a period not to
exceed three years.
5. The Company will determine the specific type of construction and
route to be used in each particular case.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 184
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
6.1 OUTSIDE PLANT FACILITIES (Cont’d)
B. Facilities to the Property of an Applicant or Customer (Other than
Service Connections)
1. In areas where the Company desires to maintain underground rather
than aerial facilities for its operating convenience, the Company will,
at no additional expense, construct the necessary underground
facilities for service connections in accordance with its established
construction standards.
2. In all other cases (including facilities within subdivisions where
under agreement with tract owners or promoters, the Company has
installed service by means of underground facilities), if the applicant
or customer requests underground construction he will be required to
pay the difference between the cost of providing underground
facilities and the estimated cost of constructing equivalent aerial
facilities. In lieu of all or part of such payment the applicant or
customer may furnish such materials or perform such work as may be
mutually agreed between the Company and the applicant or
customer. Upon acceptance by the Company, ownership of any
materials so furnished shall vest in the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 185
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
6.2 SERVICE CONNECTIONS
A. New Underground Service Connections
When applicant or customer, including subdivider or developer, either
requests or is lawfully required to provide underground facilities, the
Company will furnish such service under the following conditions with
respect to underground service connections.
l. To property of applicant or customer, including subdivider or
developer.
a. Tracts or Subdivisions
The Company will construct underground service connections
without charge where right of way can, in the Company's
judgment, be reasonably obtained, and where soil conditions and
topography are such that trenching costs will not materially
exceed the Company's average trenching costs. Where right of
way or trenching costs are materially excessive, the subdivider or
developer will pay the difference between that actual cost and
average right of way and/or trenching costs.
b. All Other Cases
In all cases other than those referenced above, if the applicant or
customer requests underground construction he will be required
to pay the difference between the cost of providing an
underground service connection and the
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 186
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
6.2 SERVICE CONNECTIONS (Cont’d)
A. New Underground Service Connections (Cont’d)
l. (Cont’d)
b. (Cont’d)
estimated cost of constructing the aerial equivalent. In lieu of all
or part of such payment, the applicant or customer may furnish
such materials or perform such work as may be mutually agreed
between the Company and the applicant or customer. Upon
acceptance by the Company, ownership of any material so
furnished shall vest in the Company.
2. On Property of an Applicant or Customer, Including Subdivider or
Developer
a. Where the Company determines that conduit is to be used for the
service connection, the applicant or customer will furnish, install
and maintain at his expense the required conduit in accordance
with the Company's specifications, or
b. Where the Company determines that buried wire or buried cable
is to be Used for the service connection, the applicant or customer
will provide or pay the cost of the underground supporting
structure, and
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 6
Original Sheet 187
Title 62-Local Exchange Service
6. CONNECTIONS OF PREMISES EQUIPMENT TO
TELECOMMUNICATIONS SYSTEMS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
6.2 SERVICE CONNECTIONS (Cont’d)
A. New Underground Service Connections (Cont’d)
2. (Cont’d)
c. In either a. or b. above, the Company will at its expense furnish,
install and maintain the service connection wire or cable.
B. Interior Wiring
l. The interior wiring in buildings to provide telephone service to the
occupants will be furnished, installed and maintained by the
customer. The owner of a building under construction will furnish
and install interior wiring which conforms with the specifications of
the Company, the Company will connect its facilities at the point of
demarcation.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
CITIZENS TELECOMMUNICATIONS COMPANY dba CITIZENS TELECOM
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 188
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
TABLE OF CONTENTS
PARAGRAPH PARAGRAPH PAGE
NUMBER TITLE NUMBER
7.1 MILEAGE CHARGES 189
7.1.1 Extension Line Service 189
7.1.2 Tie Lines 190
7.2 SCREENING/RESTRICTION SERVICES 193
7.2.1 Toll Restriction 193
7.2.2 Information Services Access Restriction 194
7.2.3 Blocking for 10XXX1+ and 10XXX011+ 196
7.3 CALLER IDENTIFICATION BLOCKING OPTIONS 198
7.3.1 Per Line Blocking 198
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 189
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.1 Mileage Charges
7.1.1 Extension Line Service
A. Off-Premises Extension Lines
Extension lines will be installed outside the building in which the
main line termination is located, if facilities and operating conditions
permit, as shown below.
1. Same Customer
An off-premises extension line will be installed on premises of
the customer.
2. Different Customers
An off-premises extension line will be installed on a premises of a
party other than the customer to the off-premises line service only
when the occupant of the premises on which the line is to be
installed is a customer to premium flat rate, basic measured, or
private branch exchange system service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 190
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.1 Mileage Charges (Cont’d)
7.1.2 Tie Lines
A. Description
Tie lines are applicable within an exchange and within a LATA
(Local Access and Transport Area) between Private Branch Exchange
Systems.
B. Terms and Conditions
1. Terminal Loop Rates apply in addition to the rates shown in this
Price List section except where all terminals are in the same
building.
2. Tie lines (except those to subsidiary private branch exchanges or
switching equipment(s) may be equipped to prevent connection
with exchange access lines and with stations off the premises on
which the switchboards and attendant’s equipment are located.
3. The rates provide for the furnishing of two-point connections as
follows:
a. Connection between any two PBX station lines connected to
the switchboard answering positions or attendant’s
equipment in which the tie line terminates.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 191
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.1 Mileage Charges (Cont’d)
7.1.2 Tie Lines (Cont’d)
B. Terms and Conditions (Cont’d)
3. (Cont’d)
b. Connection of a single tie line (at either but not both ends
simultaneously) to a PBX exchange access line or where
facilities and operating conditions permit, to an interexchange
private line.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 192
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.1 Mileage Charges (Cont’d)
7.1.2 Tie Lines (Cont’d)
C. Rates and Charges
Current Rate
Different Building
USOC Nonrecurring Monthly
Each tie line, same
customer
1LTBH [1] $2.85
Each tie line, same
customer
1LTDH [1] $11.25
Monthly Rate
Different Building
USOC Nonrecurring Monthly
Each tie line, same
customer
1LTBH [1] $
Each tie line, same
customer
1LTDH [1] $
[1] A Nonrecurring Charge from Section 5 also applies.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 193
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.2 Screening/Restriction Services
7.2.1 Toll Restriction
A. Description
Toll Restriction prevents access to the toll network, including access
to 900 type toll services. Local Directory Assistance calls are not
allowed. When customers dial ”0“ or ”1“ from a restricted line the
call will be diverted to a Company provided intercept
announcement.
B. Terms and Conditions
1. Toll Restriction is offered only where exchange service is
furnished from No. 1/1A ESS, No. 2/2B ESS or No. 3 ESS Central
Offices.
2. This service is available only on local individual residence and
business lines and PBX Trunks. This service is provided only
where facilities and operating conditions permit.
3. Provision of Toll Restriction Service does not alleviate customer’s
responsibility for completed toll calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 194
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.2 Screening/Restriction Services (Cont’d)
7.2.1 Toll Restriction (Cont’d)
C. Rates and Charges
Rates and charges for this service are in addition to the rates and
charges for the class, type and grade of service furnished.
Current Rate
USOC
Non-
recurring
Monthly
Toll Restriction, each
individual line or PBX
Trunk equipped
KXT $24.00 $2.00
7.2.2 Information Services Access Restriction
A. Description
Information Service Access Restriction prevents calls made from
individual residence and business access lines from reaching
information services (for example, those reached by dialing 900 or
976).
B. Terms and Conditions
1. Information Services Access Restriction is offered only where
central office facilities permit.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 195
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.2 Screening/Restriction Services (Cont’d)
7.2.2 Information Services Access Restriction (Cont’d)
B. Terms and Conditions (Cont’d)
2. Information Services Access Restriction is only available
on directly dialed calls.
3. No charge applies to remove Information Services Access
Restriction.
C. Charges
Information Services Access Restriction, each line
Nonrecurring Charge
USOC
Charge
- Initial Installation
RTVX9
N/A
- Subsequent
installation on same line
for the same service
RTVX9
$16.50
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 196
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.2 Screening/Restriction Services (Cont’d)
7.2.3 Blocking for 10XXX1+/10XXX011
A. Description
This service prevents 10XXX1+ and 10XXX011+ calls from being
completed. Blocked calls will be routed to an announcement.
B. Terms and Conditions
1. This service is offered subject to the availability of existing
central office facilities.
2. In the absence of product malfunction, the provision of
10XXX1+/10XXX011+ Blocking does not alleviate the
customer responsibility for completed toll calls.
3. Other Toll Restriction type services are available to customers
subscribing to 10XXX1+/10XXX011+ Blocking.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 197
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.2 Screening/Restriction Services (Cont’d)
7.2.3 Blocking for 10XXX1+/10XXX011
C. Rates and Charges
USOC
Non
Recurring
Monthly
Rate
Per line, trunk,
or NAF
arranged
RTVXY $4.00 $0.10
Per line, trunk,
or NAF
arranged
RTVXY $0.00 $0.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 7
Original Sheet 198
Title 62- Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Continued
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.3 Caller Identification Blocking Options
7.3.1 Per Line Blocking
A. Description
Caller Identification Blocking - Per Line provides a permanent
private indicator on a customer’s line. Once blocking is established
on the customer’s line, the private status can be deactivated by the
customer by dialing a code, *82 or 1182 on rotary phones, before
each call, to change the indicator from private to public. This one
call unblock allows the name and number to be sent for that one call
only.
If a line is equipped with Caller Identification Blocking - Per Line,
the name and number of that line will not be delivered to any
subscriber of Caller Identification. Poison control centers, hospitals,
medical centers and others who might use Caller Identification will
not be able to identify callers with Caller Identification Blocking -
Per Line who need assistance. E911 is not affected.
B. Rates and Charges
Customers who choose Caller Identification Blocking - Per Line for
the first time, or when one of the following conditions occurs, will
not be charged the nonrecurring charge:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho
ZIPLY FIBER
COMPETITIVE EXCHANGE AND NETWORK SERVICES PRICE LIST
Section 14
Original Sheet 199
Title 62 - Local Exchange Services
7. MISCELLANEOUS SERVICE OFFERINGS
Issued: May 18, 2020 Effective: May 28, 2020
Issued by: Jessica Epley
Title: Regulatory and External Affairs Director
7.3 Caller Identification Blocking Options (Cont’d)
7.3.1 Per Line Blocking (Cont’d)
B. Rates and Charges (Cont’d)
- The customer is ordering new exchange access line
service (See Section 5).
- The customer is moving their exchange access line
service from one address to another address within
Northern Idaho.
Caller Identification Blocking - Per Line will always be provided
free to law enforcement, domestic violence agencies, and crisis
intervention agencies (including sexual abuse agencies).
Upon certification by domestic violence agencies, crisis
intervention agencies or sexual abuse agencies, volunteers
working for those agencies also quality for free line blocking.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
May 28, 2020
Boise, Idaho