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Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 1
PRICE LIST NO. 2 Cancels ________ Sheet No.
CTC TELECOM, INC.
BASIC LOCAL EXCHANGE
TELECOMMUNICATIONS PRICE LIST NUMBER 2
TOLL-FREE TELEPHONE NUMBER
1-800-426-0794
IDAHO PUBLIC UTILITIES COMMISSION
472 W. WASHINGTON STREET
1-800-432-0369
This price list contains rates, terms and conditions applicable to the resale of telecommunications
services provided by CTC Telecom, Inc., within the State of Idaho.
CTC TELECOM, INC. Original Sheet No. 2
PRICE LIST NO. 2 Cancels ________ Sheet No.
SECTION INDEX
Sheet No.
Title 1
Index 2-6
Definitions 7-10
General Rules and Regulations 11-20
Application 11
Explanation of Symbols 11
Obligation of Company 12-13
Use of Service and Facilities 13-14
Establishment and Furnishing of Service 15-16
Telephone Directories 16
Establishment of Deposits 17
Minimum Contract Periods and Termination
of Service 17-19
Payment for Service and Facilities 20
Special Services and Facilities 20
Liability of Company 20
Customer Notice 20
Network Access Line Service 21-22
Service Connection, Move and Change Charges 23
Interexchange Private Line 24
Directory Assistance Service 25
Custom Calling Features 26-27
Advanced Custom Calling Features 28-34
Voice Mail Service 35-36
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTC TELECOM, INC.
PRICE LIST NO. 2
Payphone Service
Directory Listings
1st Revised Sheet No. 3
Cancels Original Sheet No. 3
SECTION INDEX (Cont'd)
Sheet No.
37-42
43-44
Automatic Dialing and Announcement Devices (ADADs)
Construction Charges
Connection with Subscriber -Owned Equipment
Trunk Hunting Service Arrangements
Long Distance Message Restriction -Local
Exchange Service 55
Vacation Service
Community Volunteer Fire Reporting Systems
Operator Verification/Interruption Service
Issued Date: January 23, 2009
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
45-46
47-52
53
54
56
57
58-59
Effective Date:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 4
PRICE LIST NO. 2 Cancels ________ Sheet No.
SUBJECT INDEX
Subject Sheet No.
Access to Premises 14
Adjustments of Charges 13
Advanced Custom Calling Features (ACCF) 28-34
Alterations 15
Application and Explanation of Symbols 11
Application for Service 15
Automatic Dialing and Announcement Devices (ADADs) 45-46
Availability of Facilities 12
Changes, and Moves 23
Change in Telephone Number 15
Community Volunteer Fire Reporting Systems 57
Connecting Company Lines, Use of 14
Connections With Subscriber-Owned Equipment 53
Construction Charges 47-52
Construction, Special Types 16
Custom Calling Features (CCF) 26-27
Customer Notice 20
Defacement of Premises 13
Definitions 7-10
Deposits 17
Deposits, Interest to be Paid On 17
Directories, Telephone 16
Directory Assistance Service 25
Directory Listings 43-44
Discontinuance of and Refusal to Establish Service 17-18
Equipment, Tampering with 14
Explanation of Symbols 11
Government Objections to Service 14
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 5
PRICE LIST NO. 2 Cancels ________ Sheet No.
SUBJECT INDEX (Continued)
Subject Sheet No.
Impersonation of Another 14
Initial Service Periods and Termination of Service 17-18
Installation Costs, Unusual 16
Interruption of Service 12
Intraexchange Private Line 24
Language, Improper 14
Liability of Company 20
Long Distance Message Restriction-Local Exchange Service 55
Maintenance and Repair 16
Minimum Charges 17
Move and Change Charges 23
Network Access Line Service 21
Obligation of Telephone Company 12-13
Operator Verification/Interruption Service 58
Ownership & Use of Equipment 13
Payment For Service 15,20
Private Branch Exchange Access Line 21
Profane Language 14
Payphone Service 37-42
Rendering & Payment of Bills 20
Responsibility For & Use of Equipment 13
Restoral of Service Charge 16
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 6
PRICE LIST NO. 2 Cancels ________ Sheet No.
SUBJECT INDEX (Continued)
Subject Sheet No.
Service Charge For Restoral of Service 16
Service Connection at Subscriber Premises 14
Service Connection Charge 23
Special Services & Facilities 20
Subscriber Service, Use of 14
Tampering with Equipment 14
Telephone Directories 16
Telephone Numbers 15
Temporary Service on Speculative Projects 23,20
Termination of Service 17-19
Toll Restriction 55
Transmitting Messages 13
Trunk Hunting Service Arrangements 54
Unusual Installation Costs and Construction Charges 16
Use of Service and Facilities 13
Vacation Service 56
Voice Mail Service 35-36
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 7
PRICE LIST NO. 2 Cancels ________ Sheet No.
DEFINITIONS
Access Line
The circuit which travels from the Central Office to the subscriber's premise terminating at the
protector which provides direct access to the local exchange and the toll switching networks.
Channel
The electrical path provided by the Telephone Company between two or more locations.
Circuit
A Channel used for the transmission of electrical energy in the furnishing of telephone service.
Connecting Company
A corporation, association, partnership, or individual owning or operating one or more exchanges
and with whom traffic is interchanged.
Contract
The service agreement between a subscriber and the Company under which services and facilities
are furnished in accordance with the provisions of the Price Lists applicable.
Customer Provided Equipment (CPE)
Devices, apparatus and their associated wiring provided by a subscriber for use with facilities
furnished by the Company.
Direct Dialing
The capability for a subscriber to dial anywhere in the United States with a series of numbers
without operator assistance.
Exchange Area
The territory served by an Exchange.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 8
PRICE LIST NO. 2 Cancels ________ Sheet No.
DEFINITIONS (Continued)
Extension Station
An additional station connected on the same circuit as the main station and having the same
telephone number as the main station.
Extra Listing
Any listing of a name or information in connection with a subscriber's telephone number beyond
that to which he is entitled in connection with his regular service.
Foreign Exchange Directory Listing
An alphabetical and directory listing in the directory of an exchange other than the exchange in
which a subscriber is furnished local service.
Individual Line
An exchange line designed for the connection of only one access line.
Installation Charge
A non-recurring charge made for the placing or furnishing of telephone equipment, which may
apply in place of or in addition to Service Connection Charges and other applicable charges for
service or equipment.
Local Channel
That portion of a channel which connects a station to the interexchange channel; it also applies to
a channel connecting two or more stations within an exchange area.
Local Exchange Service
Telephone service furnished between subscriber's stations located within the same local service
area.
Local Message
A communication between subscribers' stations within the same Exchange Area.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 9
PRICE LIST NO. 2 Cancels ________ Sheet No.
DEFINITIONS (Continued)
Local Service Area
That geographical area throughout which a subscriber obtains telephone service without the
payment of a toll charge.
Main Station
A suitable telephone instrument or station which is connected to a network access line through a
Central Office and has a unique telephone number.
Party Line
A central office line designed for the connection of more than one network access line.
Premises
of the buildings occupied and used by the subscriber as a place of business or residence, which are
located on a continuous plot of ground not intersected by a public highway or thoroughfare.
Price List
The document filed by the Company with the Public Utilities Commission which lists the
communication services offered by the Company and the associated prices.
Primary Station
Synonymous with Main Station.
Private Branch Exchange (PBX)
An arrangement of equipment used by a subscriber and connected directly to a central office by
means of trunk access lines, from which connection is made to stations at various locations or
customer premises, thereby providing telecommunications between these stations and also
communication with the general exchange system.
Private Line
A circuit provided to furnish communication only between the two or more telephones directly
connected to it, and not having connection with either central office or P.B.X. switching apparatus.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 10
PRICE LIST NO. 2 Cancels ________ Sheet No.
DEFINITIONS (Continued)
Subscriber
A person or agency subscribing for telephone service. As used in this Price List, a separate subscriber is
involved at each location, or continuous property, where service is furnished. One individual or firm
therefore may be considered as two or more separate subscribers, even in the same Exchange. The
privileges, restrictions, and rates established for a subscriber to any class of service are limited to the service
at one location; no group treatment of service at separate locations furnished to one individual or firm, is
contemplated or to be implied, except when definitely provided for in the schedules.
Telephone Station
A suitable telephone instrument, consisting of a transmitter, receiver, and associated apparatus, so
connected as to permit transmitting of and receiving telephone messages.
Tie Trunk
A circuit connecting two P.B.X. systems for the purpose of intercommunicating between the stations
connected with such P.B.X. switching apparatus. The circuit is not intended to provide for general
exchange service through either of the P.B.X. systems with which it connects.
Toll Message
A message from a calling station to a station located in a different local service area.
Toll Service
Telephone service rendered by the Company between patrons in different local service areas in accordance,
with the rates specified in the Company's Toll Price List.
Trunk
A telephone communication channel between (a) two ranks of switching equipment in the same central
office, (b) between central office units in the same switching center, or (c) between two switching centers.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 11
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS
A. APPLICATION
The rules and regulations specified herein apply to the intrastate services and facilities of the
CTC TELECOM, INC., hereinafter referred to as the Company. Failure on the part of the
subscribers to observe these terms and conditions of the Company, after due notice of such
failure, automatically gives the Company the authority to discontinue the furnishing of
service.
B. EXPLANATION OF SYMBOLS
(C) Signifies a changed regulation.
(D) Signifies a discontinued rate, treatment or regulation.
(I) Signifies an increased rate or new treatment resulting in increased rate.
(N) Signifies a new rate, treatment or regulation.
(R) Signifies a reduced rate or new treatment resulting in reduced rates.
(T) Signifies a change in text but no change in rate, treatment or regulation.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 12
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
C. OBLIGATION OF COMPANY
1. Availability of Facilities
The Company's obligation to furnish telephone service is dependent upon its ability
to secure suitable facilities and to provide such service without unreasonable
expense.
2. Interruption of Service
An allowance will be made upon notice and demand to the Company for interruption
of service not due to subscriber negligence.
The company will credit a customer's account by an amount equal to the monthly
rate for one month of basic exchange service (Network Access Line Service), if the
customer reports an out-of-service condition which has deteriorated service to the
extent that the customer cannot make local calls or cannot receive local calls or
cannot use the service for voice-grade communications because of cross talk, static,
or other transmission problems, and service is not restored (1) within sixteen hours
after the report of the outage if the customer notifies the Utility that the service
outage creates an emergency for the customer or (2) within twenty-four hours after
the report of the outage if no emergency exists, except that outages reported between
noon on Saturday and 6:00 p.m. on the following Sunday must be restored with
forty-eight hours or by 6:00 p.m. on the following Monday, whichever is sooner.
The credit will not apply to "out-of-service" conditions resulting from the willful
neglect, misuse or abuse by the customer. The credit will not apply to
"out-of-service" conditions where the outage is in the customer's inside wire or
customer's premises equipment. This credit will not apply to "out-of-service"
conditions resulting from natural disasters, or circumstances beyond control and
knowledge of the utility. This credit also will not apply to "out-of-service"
conditions where service has been temporarily or permanently discontinued
for nonpayment of bills.
3. Directory Errors and Omission
The Company endeavors to correctly list customers, their telephone numbers and
other information in the local telephone directory.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 13
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
C. OBLIGATION OF COMPANY (Continued)
4. Transmitting Messages
The Company does not transmit messages. If, because of transmission difficulties,
the operator repeats messages between subscribers, the operator is deemed acting as
an agent of the subscriber.
5. Use of Other Company Lines
Lines of other companies may be use to reach points outside the Company area
when suitable arrangements can be made.
6. Defacement of Premises
The Company will repair or replace any defacement or damage of property due to
installation, existence, or removal of Company property, when the damage is the
result of negligence of the Company.
7. Adjustment of Charges
In case of overbilling, a refund will be made by the Company for the full amount of
excess charges when the amount can be determined; when the amount cannot be
determined from available records, the maximum refund will not exceed the
estimated overbilling over a three year period.
In case of underbilling, the company reserves the right to backbill for the deficiency
charges up to a period of three years.
D. USE OF SERVICE AND FACILITIES
1. Ownership and Use of Equipment
All equipment and lines furnished by the Company are the property of the Company
even though located on the subscriber's premises. Company agents or employees
shall have the right to enter said premises at any reasonable hour to install or
maintain equipment, make collections, or remove equipment.
The Company may refuse to install or maintain any service at locations which are
hazardous to Company employees. If such service is furnished, the subscriber may
be required to install and maintain such service, holding the Company harmless from
any claims for damage by reason of the installation and maintenance of this service.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 14
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
D. USE OF SERVICE AND FACILITIES (Continued)
2. Interconnection Policy
Subscriber-provided terminal equipment may be used and subscriber-provided
communication systems may be connected with the facilities furnished by the
Company for telecommunications services subject to terms and conditions outlined
in other parts of this Price List. In case any unauthorized attachment is made, the
Company shall have the right to disconnect, suspend, or terminate the service.
3. Use of Subscriber Service
Subscriber telephone service is furnished only for the use by the subscriber, his
family, and associates. The Company may refuse to install or permit such service to
remain on premises of public or semi-public character.
The equipment may be installed, at such locations provided the service is located so
it is not accessible for public use.
4. Tampering with Equipment
The Company may refuse to furnish telephone service when company equipment
shows any evidence of tampering for the purpose of obtaining service without
payment of charges applicable to the service rendered by the Company.
5. Use of Improper Language or Impersonation of Another
The Company may refuse service to anyone who uses or permits abusive or obscene
language over Company facilities or impersonates another individual with fraudulent
or malicious intent.
6. Governmental Objections to Service
The Company may refuse service or discontinue service to anyone upon objection to
such service by or on behalf of any governmental authority.
7. Indiscriminate Use of Facilities
The Company may refuse to furnish service or require upgrading of services
provided to any subscriber who allows indiscriminate use of Company facilities,
except in case of emergencies.
Issued Date: August 18, 1999 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 15
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
E. ESTABLISHMENT AND FURNISHING OF SERVICE
1. Application for Service
Application for service must be made on the Company's standard form, which
becomes a contract when accepted in writing by the Company or upon
establishment of service. The subscriber may be required to pay in advance all
charges for the first billing period and connection charge if applicable. The
conditions of such contracts are subject to all provisions of this and other applicable
Price Lists. Requests for additional service may be made verbally, if provided in
the original contract, and no advance payment will be required. A move within the
exchange area is not considered to terminate the contract and orders for such may
be made verbally.
2. Telephone Numbers
The company may change the telephone number or central office designation of a
customer whenever it considers it desirable in the conduct of its business.
When existing service is continued for a new customer, the telephone number
assigned to the former customer may be retained by the new customer only: (a) if
the former customer consents and properly notifies the company in writing; and (b)
if arrangements acceptable to the company are made by the new customer to pay all
outstanding charges against the service to the company.
3. Alterations
The subscriber agrees to notify the Company of any alterations which will
necessitate changes in the Company's wiring; and the subscriber agrees to pay the
Company's current charges for such changes.
4. Payment of Service
The subscriber is required to pay all charges for services rendered by the Company,
both exchange and toll in accordance with provisions contained elsewhere in this
Price List. The subscriber is responsible for all charges for service rendered at his
telephone, including collect charges.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 16
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
E. ESTABLISHED AND FURNISHING OF SERVICE (Continued)
5. Maintenance and Repairs
The Company shall bear the expense of all repair and maintenance of its facilities,
except where damage or destruction of its facilities is due to the gross neglect of the
subscriber. The subscriber may not rearrange, remove, or disconnect any Company
facilities without consent of the Company.
6. Line Extensions
Lines will be extended to permanent customers in accordance with the guidelines
established in the Construction Charge section.
Where required by the conditions, applicants may be required to provide to the
Company suitable private right-of-way parallel to the public highway.
7. Unusual Installation Costs
When special conditions or special requirements of the subscriber involve unusual
construction or installation costs, the subscriber may be required to pay a
reasonably proportionate share of such cost. Title to all facilities constructed and
paid for wholly or in part by the subscriber is vested in the Company.
8. Reconnection Charge
Where service has been terminated by the company, the regular non-recurring
charges shall apply for reconnection of service.
F. TELEPHONE DIRECTORIES
The Company will furnish to its subscribers, without charge, only such directories as it
deems necessary for the efficient use of the service. Other directories will be furnished at
the discretion of the Company at a reasonable charge.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 17
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
G. ESTABLISHMENT OF DEPOSITS
1. Deposits
The Company adopts by reference the Rules and Regulations for all Telephone
Companies Under the Jurisdictions of the Idaho Public Utilities Commission
promulgated in Order No. 15290 in Case No. P-300-6 by the Idaho Public Utilities
Commission and all amendments to those rules which may be hereafter adopted by
the Idaho Public Utilities Commission. Copies of these Rules and Regulations are
on file in the business office and are available for public inspection.
2. Interest to be Paid on Deposits
Simple interest, at the rate provided by the Idaho Public Utility Commission, shall
accrue from the date of deposit until the date of refund or application to the
customer’s telephone bill.
H. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
1. Minimum Contract Periods
Except as hereinafter provided, the minimum contract period for all services and
facilities is one month at the same location.
The length of contract period for directory listings, where the listing actually appears
in the directory, is the directory period. The directory period is from the day on
which the directory is first distributed to the subscribers to the day the succeeding
directory is first distributed to subscribers.
The Company may require a minimum contract period longer than one month at the
same location in connection with special (non-standard) types or arrangements of
equipment, or for unusual construction necessary to meet special demands, and
involving extra cost.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 18
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
H. MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont'd)
2. Termination of Service - Subscriber's Request
Service may be terminated prior to the expiration of the minimum contract period
upon notice being given to the Company, and upon payment of any applicable
termination charges, in addition to any applicable charges due for service which has
been furnished.
In the case of service for which the minimum contract period is one month,
termination will require that charges due for the balance of the minimum period be
paid.
In the case of directory listings where the listing has appeared in the directory or
where a non-listed or non-published listing has been properly omitted, the charges
are due to the end of the directory period, except that in the following cases charges
will be continued only to the date of the termination of the extra listing or proper
omission with a minimum charge of one month.
(1) The Contract for the main service is terminated.
(2) The listed party becomes a subscriber to some other class of exchange
service.
(3) The listed party moves to a new location.
(4) The listed party dies.
For special equipment, the charges will be based on the individual circumstances in
each case as agreed upon at the time of installation.
Contracts for periods longer than one month covering services whose installation
required line extensions may be terminated upon payment of all charges that would
accrue to the end of the contract period, or the contract will be transferred to a new
applicant who is to occupy the same premises and will subscribe to he service
effective on the day following termination by the original subscriber.
Service may be terminated after the expiration of the initial contract period, upon the
Company being notified and upon payment of all charges to the date of the
termination of the service.
Service may be canceled by the Customer only on not less than 30 days written
notice to the Company. In the event the Company is unable to disconnect the
Customer’s access line by the requested cancellation date, the customer will be
responsible for any usage over the line.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 19
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
H. MINIMUM CONTRACT PERIODS AND TERMINATIONS OF SERVICE (Cont'd)
3. Termination of Service By The Company
For any of the following reasons, the Company may discontinue service upon at
least 10 days’ written notice or cancel an application for all services without
incurring any liability. Separate accounts for the same Customer are also subject to
this provision.
In the event that a Customer’s bill remains unpaid after more than thirty days
following the rendition of the bill.
In the event of a violation of any regulation governing the service under this
tariff, when necessitated by conditions beyond the Company’s control, a
violation of any law, rule, or regulation of any government authority having
jurisdiction over the service.
Where the Company is prohibited from furnishing services by order of a court
or other government authority having jurisdiction.
The Company, by written notice to the Customer, may, without incurring any
liability, cancel or suspend the provision of service or equipment for the following
reasons: non-payment of any sum due to the Company from the Customer, whether
pursuant to service offered under this price list or otherwise; or as a result of
actions of a government agency which forces discontinuance of the provision of
service or equipment; or for violation or threatened violation of any of the terms or
conditions of this price list by the Customer or authorized user; or if the Customer
becomes insolvent or bankrupt, or makes a general assignment for the benefit of
creditors or as otherwise permitted by this price list. Cancellation will be effective
on the date specified on the written notice. A reasonable attempt will be made
within twenty-four (24) hours after the ten (10) day cancellation notice period to
personally contact the Customer.
Service may be canceled by the Customer only on not less than 30 days written
notice to the Company. In the event the Company is unable to disconnect the
Customer’s access line by the requested date, the customer will be responsible for
any usage over the line.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 20
PRICE LIST NO. 2 Cancels ________ Sheet No.
GENERAL RULES AND REGULATIONS (Continued)
I. PAYMENT FOR SERVICE AND FACILITIES
The subscriber shall pay for service and facilities monthly in advance, except all various
units of government, and shall pay for Moves and Changes when billed. Failure to receive
a bill does not relieve the subscriber of the responsibility for payment in accordance with
the provisions set forth herein.
All bills for service are due and payable at the office of the Company on or before the
fifteenth day following the post marked date of the statement of the month in which the bill
is rendered.
J. SPECIAL SERVICES AND FACILITIES
Special services and facilities not ordinarily used in the furnishing of telephone service and
not otherwise provided for by the Price List schedules of the Company may be furnished
or leased pursuant to special contract for such special service or facility for such period as
may b agreed upon, provided such special service or facility or the use made thereof is not
unlawful and does not interfere with the telephone service furnished by the Company.
Special services are provided for each individual application as a custom-engineered
system to satisfy and provide for the needs of that customer. Applicable charges will be
determined by the Company for each individual system. In the event any such special
service or facility or the use made thereof interferes with the furnishing of the telephone
service by the Company, the Company may terminate such contract and cease to furnish
such special service or facility after thirty days written notice to the subscriber.
K. LIABILITY OF COMPANY
The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court’s responsibility to
adjudicate negligence and consequential damage claims. It is also the court’s
responsibility to determine the validity of the exculpatory clause.
L. CUSTOMER NOTICE
The Company will give at least 10 days notice to customers and the Idaho PUC before
increasing rates or other changes. The notice to customers will be either individual notice
or a public notice in the newspapers in Company’s Idaho service areas.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 21
PRICE LIST NO. 2 Cancels ________ Sheet No.
NETWORK ACCESS LINE SERVICE
RATES Monthly Rate
Access Lines Residence(R-1) Business (B-1)
Local Service $16.50 $30.50
PABX Trunks $35.50
CONDITIONS
The above rates apply to the provision of network access lines which, when connected to a suitable
telephone instrument provides access to the telephone network.
Instruments must be provided by the subscriber, subject to the conditions described in the Connection
With Subscriber-Owned Equipment portion of this Price List.
Additional instruments may be attached to network access lines. The Company reserves the right to
limit the number of instruments connected to an access line if they cause interference with the normal
operation of the line.
Tone Dial service is provided only where the facilities are available.
Business Rates Apply:
At any location where activities are of a business, trade, or professional nature.
At any location where the listing of service at that location indicates a business, trade or
profession.
Where only one network access line is provided at a location which is both a residence and a
business.
At schools, hospitals, libraries, churches, and other similar institutions.
Residence Rates Apply:
In private residence where business listings are not provided and telephone service is not used
for the conduct of business.
In the place of residence of a clergyman, physician, or other medical practitioner provided the
subscriber does not maintain an office in the residence.
Extended Area Service:
Extended Area Service (EAS) will be provided between the exchanges listed on the next page.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 22
PRICE LIST NO. 2 Cancels ________ Sheet No.
NETWORK ACCESS LINE SERVICE (Cont’d)
CONDITIONS (Cont’d)
Extended Area Service:
Extended Area Service (EAS) will be provided between the exchanges listed below:
Exchange Area Exchange Areas Included in Extended Local
Calling Area
Hidden Springs Boise, Caldwell, Emmett, Idaho City, Kuna,
Melba, Meridian, Middleton, Mountain Home,
Nampa, New Plymouth, Payette, Star, Glenns
Ferry and Weiser;
Garden Valley, Horseshoe Bend and Sweet
(Citizens Telephone Company).
CTC TELECOM, INC. Revised Sheet No. 23
PRICE LIST NO. 2 Cancels Original Sheet No. 23
SERVICE CONNECTION, MOVE AND CHANGE CHARGES
RATES
Business Residence
Service Order $13.50 $13.50
Line Connection 49.50 28.50
Standard Labor Rates
First Half Hour 35.00 35.00
Every half hour after that 25.00 25.00
Cost Of Materials Extra
CONDITIONS
These charges are intended to cover the expense incurred by the Company in conjunction with the
following:
Establishment of service;
Change in location of a service to other premises;
Transfer of service from one customer to another;
Change of telephone number at customer's request;
Installation of auxiliary equipment;
Restoral of service disconnected for nonpayment.
Charges shown are in addition to installation charges shown under other Price List schedules.
Charges shown in this schedule are based on work being performed during regularly scheduled
working hours of the Company's employees. Work performed with overtime labor costs will be
performed at direct cost to the customer.
No charges will apply under the following circumstances:
Service to which no monthly rates apply
DEFINITIONS
Service Order
Applicable to work done in receiving, recording and processing information necessary to
execute a customer's request for the establishment of service. It is also applicable for
customer's request for additions, moves or changes to existing service.
Premises Visit
Applicable if a Company employee must visit the customer's premises to move or change a
service drop or standard network interface at the customer's request. Not applicable when a
Company employee is on the customer's premises for any other business purpose.
Line Connection
Applicable for work done in the Central Office or work involving Central Office equipment
necessary to provide a network access line or make changes to an existing network access line.
If service requires work in more than one Central Office area, this charge applies for each
office.
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 24
PRICE LIST NO. 2 Cancels ________ Sheet No.
INTRAEXCHANGE PRIVATE LINE
RATES
Monthly
Installation Rate
Per Channel Termination Actual Cost ICB
CONDITIONS
The Company will furnish and maintain Private Lines, where facilities are available and
within the Exchange Area, for communication between stations not connected to the
telephone network.
The channel termination rate will apply for each termination within the exchange area.
CTC TELECOM, INC. 1st Revised Sheet No. 25
PRICE LIST NO. 2 Cancels Original Sheet No. 25
DIRECTORY ASSISTANCE SERVICE
RATES
Per each Directory Assistance Call Interexchange Carrier Filed Rates
CONDITIONS
1. The above charge will apply to each call to a directory assistance operator requesting
information for locations within the company.
2. The charge will apply regardless of whether or not the operator is able to supply the
requested information.
3. A maximum of two requests for information will be allowed per directory assistance call.
4. Charges for Directory Assistance calls placed from:
Customers who have a reading, physical or visual handicap and thus are unable to use the
directory are able to receive 5 Directory Assist ance Calls per month free of charge.
5. In the event a customer obtains directory assistance service through fraudulent means, in
addition to any other action authorized by this Price List, the Company may assess
appropriate Directory Assistance charges on the customer's regular telephone account.
Issued Date: January 23, 2009
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Effective Date: Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 26
PRICE LIST NO. 2 Cancels ________ Sheet No.
CUSTOM CALLING FEATURES (CCF)
RATES
Monthly Rate
Residence Business
Custom Calling Feature (CCF)
Call Waiting $4.50 $7.00
Call Forwarding - Variable 2.50 5.00
Conference Calling (3-Way) 3.00 5.00
Speed Calling - 8 Numbers 2.00 4.00
Speed Calling - 30 Numbers 3.00 5.00
Fixed Calling (Warm Line) 2.00 3.00
CONDITIONS
Custom Calling Services are available only to those customers who are served from a
Central Office equipped to provide such services.
From time to time the company may offer promotional programs where the non-recurring
charges may be waived.
When a service is programmed for both Conference Calling and Call Waiting only one of the
two may be activated at any one time.
When a service is programmed for both Call Waiting and Call Forwarding only one of the
two may be activated at any one time.
A service may be programmed with any combination of the six custom calling services.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 27
PRICE LIST NO. 2 Cancels ________ Sheet No.
CUSTOM CALLING FEATURES (CCF) (Continued)
DEFINITIONS
Call Waiting - a distinctive tone informs the telephone user that another call has been placed to
his line. By briefly depressing the hookswitch, the user will be connected to the second caller
while holding the first, subsequent depressions of the hookswitch will allow the user to
alternate between callers.
Call Forwarding - permits transfer of all incoming calls automatically to any dialable number.
The number can be selected by the customer each time Call Forwarding is activated or the call
directed to the previously selected number. If the alternate location is not a free call the
customer will be billed for each call forwarded.
Conference Calling - permits a telephone user to add a third party to an existing local or long
distance call. It will also permit a telephone user to consult privately with a third party while
holding the original call.
Speed Calling - permits placing local and long distance calls to preselected telephone numbers
by dialing an abbreviated code. To add a number to the calling list the customer uses his own
telephone.
Fixed Calling - after dial tone is obtained, if the caller does not commence dialing within a
predetermined length of time, a call will automatically be placed to a number previously selected
by the subscriber.
CTC TELECOM, INC. 2nd Revised Sheet No. 28
PRICE LIST NO. 2 Cancels 1st Revised Sheet No. 28
ADVANCED CUSTOM CALLING FEATURES (ACCF)
RATES
Monthly Rate Per Usage Rate
Residence Business Residence Business
Advanced Custom Calling Features (ACCF)
Account Code Forced $3.00
Anonymous Call Rejection N/C
Automatic Callback 3.00
Automatic Recall 3.00
Call Forward Busy 1.00
Call Forward No Answer 1.00
Call Forward Busy/No Answer 1.00
Call Hold/Retrieve 2.00
Call Pick Up Directed 1.00
Caller ID - Number Only 6.50
Caller ID - Name and Number 6.50
Caller ID Name and Number with
Caller ID on Call Waiting 7.50
Caller ID - Per Call Blocking N/C
Caller ID - Per Line Blocking 1.00
Caller ID - Per Call Unblocking N/C
Cancel Call Waiting (*70) N/C
Customer Originated Trace 1.00
Distinctive Alert/Call Waiting Access 1.00
Distinctive Ringing-1st Number 4.00
Distinctive Ringing-Additional Numbers 2.00
Do Not Disturb 3.50
Home Intercom 2.50
Hot Line 2.00
Last Call Return 3.75
Make Busy 2.00
Message Waiting Indication .25
Remote Call Forward 16.50
Selective Call Acceptance 3.00
Selective Call Forwarding 3.00
Selective Call Rejection 3.00
Toll Control with PIN 3.75
User sensitive Automatic Recall 0.75
Wake Up Service 2.00
Warm Line 2.00
Issued Date: November 03, 2009
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
$3.00
N/C
3.00
3.00
3.00
3.00
3.50
3.00
1.00
7.00
7.50
8.50
N/C
1.50
N/C
N/C
1.00
1.00
7.00
5.00
3.50
2.50
2.00
3.75
2.00
.25
30.50
3.00
3.00
3.00
3.75
0.75
2.00
2.00
Effective Date:
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 13, 2009
Boise, Idaho
CTC TELECOM, INC. 3rd Revised Sheet No. 29
PRICE LIST NO. 2 Cancels 2nd Revised Sheet No. 29
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d)
Custom Feature Packages Residence
Package # 1 Basic Residence Package Includes:
Voice Mail – Basic $24.45, includes local service
Caller ID – Name & Number
Anonymous Call Rejection
Call Forward Busy/No Answer
Message Waiting Indication
Anonymous Call Rejection
Conference Calling
Speed Calling – 8 Numbers
Package # 2 Premium Residence Package Includes:
Voice Mail – Premium $29.75, includes local service
Caller ID – Name and Number with Call ID
Name and Number on Call Waiting
Anonymous Call Rejection
Call Forwarding Variable
Call Forward Busy/No Answer
Message Waiting Indication
Conference Calling
Home Intercom
Do Not Disturb
Distinctive Ring – 1st Number
Speed Calling – 8 or 30 Numbers
Business
Package # 21 Basic Business Package Includes:
Voice Mail – Basic $43.45, includes local service
Call Waiting
Call Forwarding
Call Forward Busy/No Answer
Message Waiting Indication
Conference Calling
Speed Calling – 8 Numbers
Package # 22 Premium Business Package Includes:
Voice Mail – Premium $52.00, includes local service
Caller ID – Name & Number with
Call ID Name and Number on Call Waiting
Call Forwarding Variable
Call Forward Busy/No Answer
Message Waiting Indication
Conference Calling
Speed Calling – 30 Numbers
Multi-line Hunting
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTC TELECOM, INC. 2nd Revised Sheet 29.1
PRICE LIST NO. 2 Cancels 1st Revised Sheet 29.1
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d)
Custom Feature Package Residence
(Grandfather Service)
Package # 4 Complete Basic with DSL $74.95, includes local service
3-Custom Features
1.) Caller ID Name & Number with Caller ID on Call Waiting
2.) Call Forwarding
3.) 3-Way Calling
Voice Mail
500 Minutes Long Distance/Month
DSL / Internet
(Grandfather Service)
Package # 6 Complete Premier with DSL $89.95, includes local service
10-Custom Features
1.) Caller ID Name & Number with Caller ID on Call Waiting
2.) Call Forwarding
3.) 3-Way Calling
4.) Anonymous Call Rejection
5.) Call Forward Busy
6.) Call Forward No Answer
7.) Do Not Disturb
8.) Home Intercom
9.) Distinctive Ring – 1st Number
10.) Speed Calling – 8 Numbers
Voice Mail
500 Minutes Long Distance/Month
DSL / Internet
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTC TELECOM, INC. Revised Sheet No. 29.2
PRICE LIST NO. 2 Cancels Original Sheet No. 29.2
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d)
Custom Feature Package Residence
(Grandfather Services)
Save For Future Use
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Revised Sheet No. 29.3
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
PRICE LIST NO. 2 Cancels Original Sheet 29.3
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d)
(Grandfather Service)
Add-ons for existing customers that have our telephone service includes:
2nd Residence Line/ Local Service (No Features) $10.00/month
To the 2nd line, customers can add-on a Basic Features Package that includes:
$5.00/month
Basic Voice Mail
Caller ID Name and Number
Call Waiting
Message Waiting Indicator
3-Way Calling
Speed Calling- 8 Number
OR
To the 2nd line, customers can add-on a Premium Feature Package that includes: $10.00/ month
Premium Voice Mail
Message Waiting Indicator
Anonymous Call Rejection
Caller ID Name & Number w/ Call Waiting
Call Forward Variable
3- Way Calling
Home Intercom
Automatic Callback
Speed Dial 30 Number
Do Not Disturb
Distinctive Ring (1st Number)
Automatic Recall
Ala Carte Items To Additional Lines Include:
5/7 Long Distance No Per Monthly Charge
500 Minutes Long Distance $15.00/ month
1000 Minutes Long Distance $30.00/ month
2 MB Upload Speed added to an Existing DSL plan(FTTH customers only) $10.00/ month
(in addition to plan price)
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTCTELECOM, INC. Original Sheet No. 29.4
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
PRICE LIST NO. 2 ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d) Custom Feature Packages Residence “Essential 2” Package #11 Includes: $24.95- No cost for local service (N) Basic Voice Mail Caller ID Name & Number Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Speed Calling-8 Numbers CTC Long Distance .05/.07 Minute Plan (Optional) DSL/Internet Available only in: Anthem, Arrowhead Canyon, Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Heather Meadows, Hidden Springs, Lakeland Village, Matlock Place, Medicine Creek, Muir Woods, Redhawk Estates, Sleepy Hollow, Spiker, Sunningdale, Ulmer Hollow, & Wolf Creek. “Enhanced 2” Package # 12 Includes: $34.95-No cost for local service (N) Premium Voice Mail Caller ID Name & Number on Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Home Intercom Automatic Recall Automatic Callback Speed Calling-30 Numbers Do Not Disturb Distinctive Ring (1st Number) CTC Long Distance .05/.07 Minute Plan (Optional) DSL/Internet Available only in: Anthem, Arrowhead Canyon, Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Heather Meadows, Hidden Springs, Lakeland Village, Matlock Place, Medicine Creek, Muir Woods, Redhawk Estates, Sleepy Hollow, Spiker, Sunningdale, Ulmer Hollow, & Wolf Creek. Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTCTELECOM, INC. Original Sheet No. 29.5 PRICE LIST NO. 2 ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d) “Enhanced 2 Plus” Package #15 Includes: $49.95-No cost for local service Premium Voice Mail Caller ID Name & Number on Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Home Intercom Automatic Recall Automatic Callback Speed Calling-30 Numbers Do Not Disturb Distinctive Ring (1st Number) CTC Long Distance - Unlimited DSL/Internet Available only in: Anthem, Arrowhead Canyon, Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Heather Meadows, Hidden Springs, Lakeland Village, Matlock Place, Medicine Creek, Muir Woods (limited speed), Redhawk Estates, Sleepy Hollow, Spiker, Sunningdale, Ulmer Hollow, & Wolf Creek. “Expanded 2” Package #13 Includes: $59.95-No cost for local service Premium Voice Mail Caller ID Name & Number on Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Home Intercom Automatic Recall Automatic Callback Speed Calling-30 Numbers Do Not Disturb Distinctive Ring (1st Number) CTC Long Distance - Unlimited DSL/Internet Available only in: Anthem (limited speed), Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Heather Meadows (limited speed), Hidden Springs, Lakeland Village, Matlock Place, Redhawk Estates, Sleepy Hollow, Spiker, Sunningdale (limited speed), Ulmer Hollow, & Wolf Creek. Issued Date: January 23, 2009 Effective Date: Issued By: Richard Wiggins CTC Telecom Inc. Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTCTELECOM, INC. Original Sheet No. 29.6 PRICE LIST NO. 2 ADVANCED CUSTOM CALLING FEATURES (ACCF) (Cont’d) “Ultimate” Package #16 Includes: $79.95-No cost for local service Premium Voice Mail Caller ID Name & Number on Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Home Intercom Automatic Recall Automatic Callback Speed Calling-30 Numbers Do Not Disturb Distinctive Ring (1st Number) CTC Long Distance - Unlimited DSL/Internet Available only in: Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Hidden Springs, Lakeland Village, Matlock Place, Redhawk Estates, Sleepy Hollow, Spiker, Ulmer Hollow, & Wolf Creek. “Stellar” Package #14 Includes: $99.95-No cost for local service Premium Voice Mail Caller ID Name & Number on Call Waiting Call Forward Busy/No Answer to Voice Mail Message Waiting Indication Anonymous Call Rejection 3-Way Calling Home Intercom Automatic Recall Automatic Callback Speed Calling-30 Numbers Do Not Disturb Distinctive Ring (1st Number) CTC Long Distance - Unlimited DSL/Internet Available only in: Cimarron Springs, Currant Creek, Echanove, Edgewater Estates, Hidden Springs, Lakeland Village, Matlock Place, Redhawk Estates, Sleepy Hollow, Spiker, Ulmer Hollow, & Wolf Creek. Issued Date: January 23, 2009 Effective Date: Issued By: Richard Wiggins CTC Telecom, Inc. Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 30
PRICE LIST NO. 2 Cancels ________ Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
CONDITIONS
1. Advanced Custom Calling Features are available only to those subscribers who are served
from a Central Office equipped to provide such services.
2. Certain Advanced Custom Calling Features are not available with party line service.
3. Calling Name and Number Deliver, Blocking and Anonymous Caller Rejection require an
additional piece of Customer Provided Equipment (CPE) to fully activate features.
4. Selective Call Forwarding, Selective Call Rejection, Selective Call Acceptance, and
Distinctive Ringing/Call Waiting provide customers with four different options for treating
incoming calls. Each feature is capable of holding a list of up to 12 directory numbers
(DNS) that should receive screening treatment. Once a customer has programmed the list
and turned on the feature, the switch will screen each incoming call and direct the call to the
treatment specified by the feature.
5. For those Advanced Custom Calling Features billed on a per usage basis excluding Call
Trace, a maximum amount as listed above will be billed once the per usage charges reach or
exceeds the maximum.
6. From time to time, the Company may offer special promotions to its customers. These
offerings will generally consist of a reduced price, a waiver of installation charges, or a free
service with a purchase of another service. These offerings may be limited to certain dates
and locations, and will be for limited time periods. When such an offering is made, the
Commission will be notified and a copy of the offering will be provided to them.
OBLIGATION OF COMPANY
1. Limitation of Obligation with Respect to Privacy Concerns
The Company shall be held harmless by the subscriber in cases where the subscriber’s
telephone number is transmitted via the Caller ID CLASS Feature to another subscriber who
subscribes to that service, and the subscriber has not blocked the transmission of his telephone
number.
2. Obligation of the Subscriber
Under no circumstances should any subscriber to the Caller ID Advanced Custom Calling
Feature use telephone numbers delivered to him for purposes of marketing any service, or for
the sale of those numbers to any interested party. Permitted uses of the number information
received through the Caller ID service include:
“billing and collection, routing, screening, and completion of the originating subscriber’s
call or transaction, or for services directly related to the originating subscriber’s call or
transaction.”
CTC TELECOM, INC. 1ST Revised Sheet No. 31
PRICE LIST NO. 2 Cancels Original Sheet No. 31
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
OBLIGATION OF COMPANY (Cont’d)
Caller ID information can be used only to market goods and services to existing customers, and
only to market goods and services to existing customers that are directly related to those the
existing customer already uses.
Notification of illegal procedures having been given herein, the Company shall be held
harmless by all parties in cases where subscribers of the Company use this information in an
unauthorized manner, as described above.
DEFINITIONS
Account Code Forced - this feature prevents the use of a telephone by unauthorized
individuals. A code must be dialed which is recognized by the system, thereby allowing the
use of the telephone. If an invalid code is dialed, then reorder tone is returned to the
subscriber.
Anonymous Call Rejection - allows the subscriber to reject private numbers. With this
service, if the caller does not allow their number to be recognized, they will hear a recorded
announcement telling them “The number you have reached is not accepting calls from private
numbers.” To activate this service, dial *77 (rotary -1177) or deactivate, dial *87 (rotary -
1187).
Automatic Callback - allows the subscriber who calls a busy number to dial an access code (*66)
push -button or 1166 -rotary to be alerted, by way of a distinctive ring, when the number is no longer
busy. When the user picks up their phone, they will be connected automatically to the previously
busy number. To deactivate the Automatic Recall feature, the user can dial (*86 ) on a push-button
phone or 1186 on a rotary phone.
Automatic Recall - allows the subscriber to automatically return a call to the number of the
phone that last called. By dialing the access code (*69) push -button or 1169 rotary, the callback
feature will automatically dial the last calling number. The feature can be deactivated by dialing
(*89) on a push-button phone of 1189 on a rotary phone.
Call Forwarding Busy - allows a subscriber to have all calls (incoming or intragroup) forwarded
to a prede termined alternate number when the called number is busy. The subscriber can activate
the feature by dialing (*90) push-button or 1190 rotary and deactivate the feature by dialing (*91)
push -button or 1191 rotary. The alternate number can be any dialable number and can be
modified only at the Central Office. If the alternate location is not a free call, the subscriber will
be billed for each call diverted.
Call Forward No Answer - allows a subscriber to have all calls (incoming or intragroup)
forwarded to another number if the subscriber does not answer after a preset number of ringing
cycles as set by the Company. The subscriber can activate the feature by dialing (*92) push -
button or 1192 rotary and deactivate the feature by dialing (*93) push -button or 1193 rotary.
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 32
PRICE LIST NO. 2 Cancels ________ Sheet No.
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
DEFINITIONS (Continued)
Call Forward Busy/No Answer - allows a subscriber to have incoming calls (those which originate
outside the group) forwarded to another number if the subscriber does not answer after a preset
number of ringing cycles which are set by the Company. The subscriber can activate the feature by
dialing (#92) push-button and deactivate the feature by dialing (#93) push-button.
Call Hold/Retrieve – This feature allows a subscriber to return the telephone’s handset on-hook while
a call is in progress. Calls placed on Hold are retrieved by dialing the Call Hold-Retrieve feature
access code.
Call Pick Up Directed - allows a subscriber to answer a call directed to another line which has been
answered or is ringing by dialing a preset access code (#60) and the telephone number of the line to be
answered. Both the originating line and the line to be answered must be equipped with the feature.
Caller ID - Name and Number - allows for the automatic delivery of a calling party’s name and
telephone number (including nonpublished and nonlisted telephone numbers) to the called customer,
after the first ring, but before the call is answered. The name and number are displayed on customer
provided equipment.
The name displayed shall be the name associated with the calling telephone number as shown on the
Company’s records. The Company, in its discretion, may abbreviate or limit that name for display
purposes. The Company does not assure name accuracy, and it shall not be liable to any party for
errors, omissions or mistakes. The Company’s sole and obligation shall be to reasonably correct
errors in names when notified in writing of such errors.
The calling telephone name and number is only available in those areas where appropriate signaling
network connections exist to forward the calling party’s name and number. The calling name and
number is also not available when incoming calls have been handled by an operator or charged to
credit cards. Number delivery for calls originated from a PBX will display the main PBX number
only. If the caller’s number is a multi-party line, or is blocked, the number will not be displayed.
Caller ID information transmitted via Caller ID may not be sold or given to another party without the
caller’s consent. Caller ID information may only be used for: a) routing or completion of calls, b)
billing of calls, c) account management purposes, d) services directly related to the call or transaction,
e) verification of calling party identity and f) marketing products or services that are directly related to
those previously acquired by the subscriber from the number delivery services subscriber. Caller ID
subscribers failing to comply with any of these conditions will have their service terminated.
CTC TELECOM, INC. 1st Revised Sheet No. 33
PRICE LIST NO. 2 Cancels Original Sheet No. 33
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
DEFINITIONS (Continued)
Caller ID - Number - same as “Name and Number” except only the calling party’s number is
delivered.
Caller ID Per Call (*67) Blocking - allows a subscriber to block delivery of his/her name and
number when calling someone with Caller ID capabilities. The activation code for this feature is
(*67) push -button or 1167 rotary. This feature is provided free of charge to all subscribers
receiving telephone service from suitably equipped central offices.
Caller ID - Per Line Blocking - provides a permanent indicator on a custome r’s line. Once block is
established on the customer’s line, the private status can be deactivated by the customer on a per
call basis.
Caller ID - Per Call Unblocking - allows a subscriber who has Caller ID - Per Line Blocking to
unblock delivery of his/her name and number when calling someone with Caller ID capabilities.
The activation code for this feature is *82 (1182 rotary). This feature is provided free of charge.
Caller ID Name and Number/Caller ID on Call Waiting - Allows the subscriber to identify who is
calling, if traceable, while on the phone. A phone or box that has the capability of Caller ID Name and
Number and Caller ID On Call Waiting is necessary. Caller ID On Call Waiting cannot be used
without having Caller ID Name and Number.
Cancel Call Waiting - allows the subscriber to cancel Call Waiting before or during one telephone
call. The access code to cancel Call Waiting is (*70) push -button or 1170 rotary.
Customer Originated Call Trace (COT) - allows a subscriber to have the last incoming number
automatically traced. The results of the trace are not provided directly to the subscriber; they are
output to the telephone company. The Company, at the subscriber request will forward the results
to the police after a case number has been assigned by the police. The access code for this feature is
(*57) push -button or 1157 rotary.
Distinctive Ringing - allows a subscriber up to three distinctive ringing codes on incoming calls
using one access line. This feature assigns additional telephone numbers to each ringing code.
Distinctive Alert / Call Waiting Access - allows a subscriber to receive a Distinctive Ringing signal
or Call Waiting tone from a line so equipped from parties on a pre -programmed list. If the call line
is idle, a Distinctive Ringing signal will be heard. If the called line is busy, the called line receives
a Call Waiting tone. The access code for this feature is (*81) push -button or 1181 rotary.
Do Not Disturb - allows subscribers to prevent incoming calls from ringing at their stations. Only
callers who have the subscriber’s Personal Identification Number (PIN) can override the Do Not Disturb
feature. To activate the feature, the subscriber can dial (*78) push -button or 1178 rotary. To deactivate
the feature, the subscriber can dial (*79) push -button or 1179 rotary. Subscribers with push-button
phones can change their PIN by dialing the access code (#87).
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTC TELECOM, INC. 1st Revised Sheet No. 34
PRICE LIST NO. 2 Cancels Original Sheet No. 34
ADVANCED CUSTOM CALLING FEATURES (ACCF) (Continued)
DEFINITIONS (Continued)
Home Intercom - this feature allows a subscriber to use any extension in a home or business as an
intercom device to call other extensions connected to the same line.
Hot Line - Hot Line service allows a customer to establish a switched connection to a predetermined
number when the customer’s telephone goes off -hook. No dialing is required and the call is
processed automatically to the predetermined telephone number.
Make Busy - allows the line to appear busy, even when not engaged. To activate the feature, dial
(*58) push -button or 1158 rotary. Dialing (*59) push -button or 1159 rotary will deactivate the
feature.
Message Waiting Indication - This feature allows a subscriber to hear a special (stutter) dial tone
when they go off -hook and a message is waiting. This feature is an enhancement to voice mail
services.
Remote Call Forwarding - (RCF) is a standalone service that allows incoming calls to be forwarded
to another local or long distance telephone number. With the RCF feature, all calls to a telephone
number are always forwarded to a remote directory number.
Selective Call Acceptance - allows subscribers to specify a list of numbers from which they are willing
to accept calls. Calls from numbers not contained on the list are routed to an appropriate announcement.
The access code for this feature is (*84) push -button or 1184 rotary, and is used to add or delete
numbers from the list of acceptable calls.
Selective Call Forwarding - permits the subscriber to create a list of calling numbers that are to be call
forwarded. If a call is received from a Directory Number on the screening list, the call is forwarded to
the designated forward -to number. All other calls are treated normally. The access code for this
feature is (*83) push -button or 1183 rotary.
Warm Line - Warm Line service allows a customer to establish a switched connection to a
predetermined number if the customer does not dial a number within a specified length of time after going
off -hook. When the customer’s telephone goes off -hook and dialing begins within a
specified time delay period, the c all will proceed normally as dialed. If dialing has not started
before the end of the predefined time delay period, a predetermined stored number is automatically dialed
by the central office switching equipment.
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
CTC TELECOM, INC.
PRICE LIST NO. 2
RATES
Basic w/voice mail box:
1st Revised Sheet No. 35
Cancels Original Sheet No. 35
VOICE MAIL SERVICE
Residence Business
Monthly Monthly
Rate Rate
One 2 minute greeting message $2.95 $4.95
Fifteen minutes of messages (new or saved)
Messages can be up to 2 minutes in length
Storage on new and old messages 10 days
Premium w/voice mail box:
One 3 minute greeting message $4.95 $6.95
Sixty minutes of messages (new or saved)
Messages can be up to 3 minutes in length
Storage on new and old messages 30 days
CONDITIONS
Voice mail is offered from suitably equipped central offices only. Voice mail is not offered from
central offices that are not equipped to offer the service.
Voice mail is offered to residence and business subscribers as a service that can
automatically answer a telephone line after a certain number of rings or when the called
party’s line is in use. For a voice mail box the subscriber must have their lines equipped
with a Call Forwarding feature and if they wish to receive notification of new messages the
line must be equipped with Message Waiting Indication. The rates and charges for these
features are specified in the Custom Calling and Advanced Custom Calling Features sections
of this price list.
Voice mail boxes can store and save messages in differing degrees, depending on the level of
service ordered by the subscriber.
Credit for service interruption will be provided if service is interrupted for a period
exceeding twenty four (24) hours. The credit shall be the monthly amount for service
divided by 30 days times the number of days that service is continually interrupted.
The Company is not responsible for lost or dropped messages. Periodically, the Company will
update the software supporting voice mail service. During this period, voice mail will not be
operational. This period will not exceed 24 hours; therefore, credit for service not received will
not be allowed for regular software upgrades.
Voice mail can be programmed to answer a subscriber’s telephone line after a set number of
rings.
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 36
PRICE LIST NO. 2 Cancels ________ Sheet No.
VOICE MAIL SERVICE (Continued)
A subscriber has access to a voice mail box by dialing a seven or ten digit access number
followed by a personal identification code. The subscriber can then retrieve messages and
save them or erase them. The subscriber can also program a personal greeting that will play
when voice mail answers a telephone line.
The standard mail box features include forwarding to the mail box on no answer (subscriber
selectable for 2 to 5 rings), forwarding to the mail box on busy line, and a new message
indication (stutter dial tone).
Subscribers using call waiting may not choose to have calls forwarded to voice mail on a busy
signal. These subscribers will be interrupted with a call waiting tone burst for as many rings
as the subscriber selects for no answer forwarding. If the subscriber does not answer the call
waiting tone, the second caller will be forwarded to voice mail.
From time to time, the Telephone Company may offer special promotions to its customers.
These offerings will generally consist of a reduced price, a waiver of installation charges, or a
free service with a purchase of another service. These offerings may be limited to certain
dates and locations, and will be for limited time periods. The Commission will be notified of
any offering and a copy of such offering will be provided to the Commission.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 37
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE
RATES
Installation Monthly
Charge Rate
Payphone Service
Instrument Implemented Applicable $46.50
Nonrecurring Charges
Central Office Implemented Applicable $49.50
Nonrecurring Charges
Features and Functions
CO Coin Line Signaling $2.21
Special Number Assignment $5.00
Selective Class of Call Screening $2.00
CONDITIONS
1. Payphone Service includes lines to which coin, coinless, card reader or a combination of
coin/card reader telephones may be attached.
2. Payphone Service is a business exchange access line composed of the serving central office line
equipment, all outside plant facilities needed to connect the serving central office with the
customer’s premises, and the Network Interface Device (NID) at the demarcation point. These
facilities are Company-provided and maintained and provide access to and from the
telecommunications network for long distance service and local calling.
3. A maximum of one customer-provided instrument implemented pay telephone may be connected
to any one instrument or CO implemented coin line.
4. General Rules and Regulations found in this Price List are applicable to the provision of
Payphone Service.
5. Directory listings may be provided under the regulations governing the furnishing of listings for
business subscribers.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 38
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE (Cont’d)
CONDITIONS (Cont’d)
6. A Network Interface Device will be installed at a location determined by the Company which is
accessible to the customer. The Network Interface Device (NID) is a company-provided jack or
its equivalent. It is the point of connection between the telephone company owned wiring and
wiring owned by the Customer.
7. Applicable Nonrecurring Charges plus actual costs apply for the installation, move or
rearrangement of the Network Interface Device (NID) on the customer’s premises to establish or
reestablish network access.
8. The Company shall not be liable for shortages of coins collected and deposited at the
subscriber’s equipment. The limit of the Company’s liability for end user fraud of whatever
nature occurring at or in association with the subscriber’s equipment shall be governed by
provisions of this Price List and rule or regulations of the Commission. In case of conflict
between the Price List provisions and Commission rules and regulations, the rule or regulations
shall prevail.
9. Extensions to a payphone service provider are not permitted.
10. Special Number Assignment is available where technically feasible and requested numbers are
available.
RESPONSIBILITY OF THE CUSTOMER
1. The customer shall be responsible for the installation, operation and maintenance of the
customer-provided instrument, plus all ancillary equipment, such as booths, shelves, lighting,
directories, etc., used in connection with this service.
2. The telephone instrument, plus all ancillary equipment, must comply with the requirements of all
applicable federal, state and local laws and regulations concerning disabled, handicapped and/or
hearing impaired persons.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 39
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE (Cont’d)
RESPONSIBILITY OF THE CUSTOMER (Cont’d)
3. a. The customer shall be responsible for the payment of charges for all local and toll
messages originating from or accepted at this type of service, including any Directory
Assistance Calls.
b. Customer’s are responsible for any federal, state, or local taxes on the Customer Owned
Pay Telephone or calls made from that phone.
4. The customer-provided instrument must be registered in compliance with Part 68 of the FCC's
Rules and Regulations or be connected behind an FCC registered protective coupler under Part
68 of the FCC Rules and Regulations and have the following operational characteristics:
a. Must be able to access the operator at no charge and without using a coin.
b. Must be able to access Directory Assistance.
c. Must be able to complete local and toll calls.
d. Must be able to access 911 emergency service, where available, at no charge and without
using a coin.
e. Must be able to access toll free 800/888 Service at no charge and without using a coin.
f. Must allow any End User to reach their preferred Long Distance Carrier by dialing the
appropriate Long Distance Carrier Access Code. These codes must conform to the
industry standard formats of 10XXX and 101XXXX.
5. Instruments must be labeled or there must be posed in close proximity to the instrument,
information including:
a. Name, address and (local or toll free) telephone number of the private pay phone owner;
b. Procedure for reporting service difficulties and method of obtaining refunds;
c. A statement that the instrument is not owned by the Local Exchange Company and that
charges for calls made on the instrument are not regulated;
d. Dialing instructions;
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 40
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE (Cont’d)
RESPONSIBILITY OF THE CUSTOMER (Cont’d)
5. (Cont’d)
e. Operational characteristics such as pre-pay or post-pay;
f. Emergency dialing information including dial tone first, coin-free 911 or other emergency
access; and
g. Where calls are timed, the time limits per call.
6. Customers who elect not to subscribe to Selective Class of Call Screening will be fully
responsible for all calls billed to customer’s exchange access line. The Telephone Company
shall have no responsibility to adjust any such charges and/or release customer from paying any
such charges. Customer will hold the Telephone Company harmless from and against any
liability or loss resulting from all calls billed to customer’s exchange access line.
7. The customer is responsible for compliance with the FCC’s Rules and Regulations and the State
Commission's Rules and Regulations regarding the use of customer-provided pay telephones.
VIOLATION OF REGULATIONS
1. Where any customer-owned pay telephone is in violation of this Price List, the Company will
take whatever action is necessary to protect the network and will promptly notify the customer in
writing of the violation.
2. The customer shall discontinue use of the customer-owned pay telephone or correct the violation
and notify the Company in writing within five (5) days after receipt of such notice that the
violation has been corrected.
3. Failure of the customer to discontinue such use or to correct the violation will result in the
suspension of the customer service until such time as the customer complies with the provisions
of this Price List.
INSTRUMENT IMPLEMENTED PAYPHONE SERVICE
Instrument Implemented Payphone Service is offered for use with a customer provided pay
telephone. All attachments of a customer provided instrument to the network must be made
pursuant to the rules and regulations set forth in this Price List and as required by State and
Federal commissions.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 41
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE (Cont’d)
CENTRAL OFFICE (CO) IMPLEMENTED COIN LINE
1. Central Office Implemented Coin Line provides coin signaling. It is a line side connection from
the local exchange switch to the point of demarcation at the customer premise.
2. Features are additives to the operation of a flat rate access line that provide for CO Implemented
coin line service. The Company offers those features that are provided by the functionality of
the Company’s switches. These include coin supervision, coin control (collect and return of
coins, if applicable), and answer supervision. The company does not offer operator services.
CO implemented coin line features that are implemented by the functionality of an operator
service provider, such as coin rating, coin refund, repair referral, and operator call screening, are
the responsibility of the Payphone service provider (Customer).
3. Validation may be performed through Originating-Line Screening (OLS). OLS enables operator
service providers to determine whether there are billing restrictions on the exchange access line
from which a call originates. OLS service delivers codes on operator assisted calls to identify
calls originating from privately owned payphones, inmate locations, and hotels/motels, etc.
Rates for this service are found in the appropriate interstate access tariff, when facilities and
services are available.
4. CO Implemented Coin Line features, including coin line signaling, coin collect and return (where
applicable) and answer supervision, are provided by the Telephone Company per the technology
available from the Company’s facilities. It shall be the responsibility of the CO Implemented
Coin Line payphone owner to assure technical and operational compatibility with the coin line
features offered by the Telephone Company.
FEATURES AND FUNCTIONS
1. CO Coin Line Signaling provides signaling on the line notifying the line that the called party has
answered and provides an electrical signal on a CO Implemented Line indicating to the payphone
equipment to collect or return coin(s) to the calling party. This feature is an additive to the CO
Implemented Coin Line.
2. Special Number Assignment is a specific number requested by the customer. This service is
available where facilities are available and it is technically feasible to provide. This feature is an
additive to the CO Implemented Coin Line or to the Instrument Implemented Payphone Service.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 42
PRICE LIST NO. 2 Cancels ________ Sheet No.
PAYPHONE SERVICE (Cont’d)
FEATURES AND FUNCTIONS (Cont’d)
3. Selective Class of Call Screening will be provided where such facilities are available at the
customer’s option. Selective Class of Call Screening treatment enables the customer to restrict
outgoing operator-handled calls, placed over the Telephone Company’s network, from the
service point to only those calls which are charged to a called telephone, a third number or a
calling card.
DEFINITIONS
Billed Number Screening - allows the customer to identify to the Telephone company that they will not
accept any Third-number and/or Collect calls for billing to their telephone number. The Company places
information regarding this screening restriction into a database that is normally accessed by operator service
providers prior to such calls being completed. When customers have indicated that they do not wish to
accept billing for any Third-number or Collect calls, the database will not validate charging for such a call.
The operator service provider can then decide whether to complete the call based on this information
provided by the database. Billed Number Screening can be ordered to screen third-number billed calls,
collect calls, or both.
Central Office (CO) Implemented Coin Line - access line that provides coin signaling.
Demarcation Point - the point of connection, provided and maintained by the telephone company, at which
the station wiring becomes dedicated to an individual customer’s use. For an individual customer dwelling,
this point of connection will generally be the modular jack incorporated into the customer side of the
Network Interface Device (NID). The drop wire and the network protector will continue to be provided by,
and remain the property of, the telephone company. The demarcation point is usually the point at which the
telephone company wiring connects with the customer’s wiring.
Network Interface Device (NID) - a device wired between the telecommunications protector and the inside
wiring to isolate the customer’s equipment from the network.
CTC TELECOM, INC.
PRICE LIST NO. 2
RATES
2nd Revised Sheet No. 43
Cancels 1st Revised Sheet No. 43
DIRECTORY LISTINGS
Monthly
Rate
Additional or Alternate Listing - Business $7.50
Residence 1.25
Cross Reference or Duplicate 3.50
Extra Lines, per line .50
Foreign Listing 7.50
Non-List 1.10
Non-Publish 1.40
CONDITIONS
The regulations for directory listings as provided in this section, apply only to that section of the
directory containing the regular alphabetical list of names of subscribers.
Primary Listing
One listing without charge, termed the Primary Listing, is provided as follows:
1. For each separate subscriber service. When two or more main station lines or PBX
trunk lines are consecutively operated, the first number of the group is considered the
primary listing.
2. Non-listed telephone numbers are listed in the information file, but are not listed in
the Company’s directory. They will be given out upon request.
3. Non-published numbers are not listed either in the directory or the information file
and are not to be given out to anyone unless authorized by court of law.
Restrictions
Names in directory listings shall be limited to the following:
1. In connection with residence service:
(a) The individual names of the subscriber, or
(b) The individual name of a member of the subscriber’s family, or
(c) The individual name of a permanent member of the subscriber’s household, or
(d) Dual (joint) listings for customers who share the same surname and reside at
the same address.
Issue Date : November 03, 2009
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 13, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 44
PRICE LIST NO. 2 Cancels ________ Sheet No.
DIRECTORY LISTINGS (Cont’d)
CONDITIONS (Cont’d)
Restrictions (Cont’d)
2. In connection with business service:
(a) The individual name of the subscriber, or
(b) The name under which the subscriber is actually doing business, or
(c) The name under which a business is actually being conducted by someone other
than the subscriber and which the subscriber is authorized by such other to use,
or
(d) The individual names of the officers, partners, or employees of the subscriber, or
(e) The names of departments when such listings are deemed necessary from a
public reference viewpoint.
The Company may require that the subscriber provide the Company with written permission for
the insertion or continuance of listings. The Company may refuse to accept or may delete
listings of a business which the subscriber claims to represent. The Company may refuse to
accept or may delete a listing which includes the trade name of another.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 45
PRICE LIST NO. 2 Cancels ________ Sheet No.
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs)
An automatic dialing an announcement device (ADAD) dials telephone numbers it has been
programmed to dial and plays a recorded message when a call is answered. There are two types
of ADADs: those used for solicitation calls and those used for non-solicitation calls.
RATES
Monthly
Per Access Line Business
Access Line
Rate
CONDITIONS
Certification
Before any ADAD, other than one that will be used to deliver a message in response
to an emergency, may be connected to the telephone network, the potential user must
verify in writing to the Company that the ADAD(s) will have the capacity to comply
with the requirements of these Price List provisions and that the user will use the
ADAD(s) only in compliance with these provisions.
Customer Obligation
A. The potential user must notify the Company in writing of the intended use of the
ADAD(s). The notice shall list the calendar days and clock hours during which the
ADAD(s) will be used and shall estimate the message attempts per hour and the
average length of completed messages.
B. The ADAD user (customer) must notify the Company in writing within 30 days
of any changes in the ADAD operation that results in either an increase or decrease in
the number of message attempts per hour and/or the average length of completed
message
C. The use of automatic dialing and announcement devices (ADADs) that do not
automatically disengage the called party's line when the called party hangs up its
receiver are absolutely prohibited, except for their use in security and alarm systems
or other systems in which the called party has previously agreed to the ADAD's call
and has consented to its line being engaged in this manner.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 46
PRICE LIST NO. 2 Cancels ________ Sheet No.
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs) (Cont’d)
D. ADADs are prohibited from making unsolicited calls before 9:00 AM or after
9:00 PM.
E. ADADs are prohibited from calling public safety numbers such as police, fire and
emergency services. ADADs are prohibited from calling unlisted, unpublished or
inward WATS numbers. ADADs are prohibited from calling more than one number
held by a given called party.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 47
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES
1. GENERAL
Line extensions consist of additions to plant beyond existing leads, and do not include
additions to plant along existing telephone utility leads. Line extension charges are
applied to subscriber applicants with abnormally long extension requirements to prevent
unreasonably burdening the general body of existing subscribers. All line extensions will
be owned and maintained by the Company.
Line extension charges set forth in this schedule apply in connection with all types of
service when established by means of an extension to the Company's plant consisting of
"buried wire" or pole construction, including extensions by means of poles to be owned
solely by the Company or jointly with others and by means of contacts or contact space on
poles of others. The Company shall determine the type of construction to be used.
In lieu of the charges otherwise applicable, the applicant, if he so elects, may initially clear
the right of way, furnish and set the required poles in accordance with the normal
construction standards of the Company. In all instances the ownership of facilities shall
be entirely vested in the Company.
The locations of line extensions are determined by the telephone company and the
distances (including drop wire) are measured along the route so selected.
Construction to serve two or more customers, whether on public right-of-way or private
easements, may be used for serving subscribers in general.
The total extension to plant (along public roads or on private property) to be furnished
without charge shall not exceed 300 feet per application. Where the total extension
exceeds 300 feet, the free footage allowance is first computed for the private property
portion of the extension prior to computing any allowance for the construction along
public roads. In addition to the Line Extension Allowance, customers shall receive up to
300 feet of drop wire construction without charge. However, ownership of facility will be
retained by the Company.
Contracts, covering periods not more than three years of telephone service, may be
required by the Company as a condition precedent to establishment of the service when
line extensions are necessary. Such contracts will not require advance or unusual
payments in excess of those otherwise required by this schedule, and shall not interfere
with the Company's right to collect amounts as provided elsewhere in its Price List
schedule.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 48
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES (Cont’d)
1. GENERAL (Cont’d)
When an applicant is so located that it is necessary to use private and/or public right-of-
way to furnish service, and the Company is unable to obtain the required right-of-way
without cost, the applicant may be required to pay the costs incurred in securing the right-
of-way in addition to other charges.
The estimated cost of the line extensions are payable in advance. In the event of
overcharge, refunds to applicants will reflect the difference between the estimated cost and
the actual cost of the line extension. In the event of undercharge, the Company shall bill
the applicant for an amount not to exceed 10% of the estimated extension costs. Any
adjustments between the estimated costs advanced by the applicant and the reasonable
actual cost shall be made within sixty days after completion of the extension.
2. LINE EXTENSIONS
RATES
A. Line Extensions and Additions:
Extensions and additions to plant necessary
to provide telephone service No Charge
B. Line Extensions and Upgrades outside the Base Rate Area:
a. Upgrades to plant along existing
exchange or toll telephone circuits of
this utility, including 300 feet of drop
wire construction. No Charge
b. Extension to plant beyond existing exchange or toll telephone circuits of this
utility, including poles and buried wire.
(1) Free Footage Allowance:
The Company will construct at its’ expense a maximum of 300 ft.
of line extension per applicant. This free footage may be on
private property or along a private road. The Company will also
construct at its’ expense a maximum of 300 feet of drop wire per
applicant. However, ownership will be retained by Company.
No Charge
(2) Extensions to plant and drop wire construction exceeding free
footage allowance:
Actual Cost
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 49
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES (Cont’d)
2. LINE EXTENSIONS (Cont’d)
B. Line Extensions and Upgrades outside the Base Rate Area: (Cont'd)
c. For line extensions of unusually long length or high cost, the Company may
also estimate the cost of providing radio telephone service. The Company
or applicant may request either line extension or radio telephone service and
the applicant will pay the actual cost for the chosen option in excess of the
free allowance which would be provided under the line extension option.
C. Rights-of-Way or Easements
Rights-of-way and easements to the premises, satisfactory to the company, must be
furnished without costs by the applicant on public lands and private property.
GROUP OF APPLICANTS
When construction is required to serve a new applicant, a survey is made of all
prospective subscribers who might be served from the new construction or an extension
thereof and who might benefit by being included in the project. Free footage allowances
are made only for those prospective subscribers making a written application for service.
All applicants are grouped in a single project when there is no more than one-half mile of
construction between successive applicants. Separate projects are established whenever
the construction between any two successive applicants exceeds one-half mile. Two or
more projects are combined, however, whenever this results in lower charges (or no
increase in charges) for all of the applicants involved.
An applicant at any premises receives only a single line extension and drop wire allowance
regardless of the number of services ordered at that premises.
Applicants ordering service at more than one premises are treated as separate applicants at
each premises for purposes of this schedule.
For the purpose of determining project charges, the collective free footage allowance for
the group is subtracted from the overall Line Extension footage required for service. The
total project cost is then divided equally among all applicants.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 50
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES (Continued)
2. LINE EXTENSIONS (Cont’d)
GROUP OF APPLICANTS (Continued)
Exceptions:
(1) No applicant is required to pay a higher charge than he would if the project were
established for him alone. Any difference between this charge and the average
charge for the group is absorbed by the Company.
(2) Charges for extensions to plant on private property (including drop wire) are
assumed by applicants on whose property such extensions are made and these
charges are not included in the overall charges for the project. Likewise, the free
footage allowance on private property is not included in the collective allowance for
the project.
CHARGES TO SUBSEQUENT APPLICANTS
When a new applicant can be served from a completed project, within three years from the
date service was initially established for such project, the charges for the entire project are
recomputed to include the new applicant. The new applicant pays a prorated amount of
the line extension charge based on the number of months (a fraction of a month is counted
as a full month) remaining in the original three-year term. The time is computed from the
date service is established for the new applicant.
Where additional construction is required for an applicant to be served from a project less
than three years old, the cost of the project is computed as above if such recomputation
does not increase the charges to those customers served from the existing project.
Otherwise, a new project will be established.
When a project is recomputed as described above, existing subscribers will be refunded a
prorated amount of the difference between the original charges and the recomputed
charges, based on the remainder of the three-year term. Recomputation of the charges due
to the addition of new applicants is made on the assumption that there have been no
disconnects.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 51
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES (Continued)
CHARGES TO SUBSEQUENT APPLICANTS (Continued)
Where construction on private property is subsequently treated as being on public roads,
or where a private road is dedicated to the public use, within three years of completion of
the original project, the time extension charges shall be recomputed and refunds made to
the initial applicants where applicable.
DISCONNECTS AND REUSE OF FACILITIES
When one or more subscribers on a project disconnect within the three year term, no
refund is made of the line extension charge to the disconnected subscribers. Charges to
remaining subscribers are not affected by disconnects.
When a subscriber disconnects service or moves off the project and service is established
for a new applicant at the same location, any adjustment in charges is a matter for
negotiation between the original subscriber and the new applicant.
Where a subscriber is disconnected for any reason and subsequently re-applies for service
from the same premises or another premises on the same project, the subscriber will not be
required to pay any additional line extension charges in addition to his total original
obligation.
3. REAL ESTATE SUBDIVISIONS
Line extensions into real estate subdivisions will be made by the Company provided 90% of
the estimated total cost of such extension is advanced to the Company by the subdivider.
4. TEMPORARY OR SPECULATIVE SERVICE
Line extensions and/or additions to provide service to an applicant engaged in temporary
or speculative business will be made on the condition that applicant pays to the Company
the total cost of the construction and removal of the line necessary in furnishing the
service, less the salvage value of the material used.
If a subscriber maintains for thirty-six consecutive months a service installation which
was originally established on a temporary or speculative basis, and if his business or
operation at the end of that time has proven its permanency to the satisfaction of the
Company, there will be refunded to the subscriber an amount equal to the difference
between the payment made and the normal line extension charge which would have been
applicable at the time the subscriber's service was installed.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 52
PRICE LIST NO. 2 Cancels ________ Sheet No.
CONSTRUCTION CHARGES (Continued)
4. TEMPORARY OR SPECULATIVE SERVICE (Continued)
In no event shall service installation be classed as temporary or speculative for more than
six years. Refund provisions apply at the end of not more than six years.
5. SAVING CLAUSE
Arrangements may be made, other than as provided for above in this schedule, in the
following cases:
Where the applicant requests a particular type of construction or a specific route for
extensions to meet the applicant's special requirements and where the construction or route
so requested differs from the normal standards of the Company and is not required by law.
Line extensions involving underground crossings of railroads, highway or power lines,
submarine cable, or along river crossings.
Where construction is required to provide service on a seasonal basis, or to provide Foreign
Exchange Service, or to meet other unusual conditions.
Any other line extension and/or additions involving unusual or disproportionately large
construction expenditures as compared to the usual line extension.
CTC TELECOM, INC. 1st Revised Sheet No. 53
PRICE LIST NO. 2 Cancels Original Sheet No. 53
CONNECTION WITH SUBSCRIBER-OWNED EQUIPMENT
RATES
Local line access will be supplied at the rates described in the "Network Access Line
Service" section of this Price List.
Service Call
If a trouble report results in a service call and the trouble is found to be in the
customer provided equipment: $35 1st half hour
$25 each half hour after that
CONDITIONS
Customer-provided terminal equipment or communication systems (CPE) used in conjunction
with telephone service shall not interfere with any of the service offerings of the Company,
endanger Company employees or the public, damage or require the alteration of Company
facilities, interfere with the proper functioning of Company facilities, or impair the operation of
the telephone network. Upon notice from the Company that the CPE is causing or is likely to
cause such hazard or interference, the customer shall make whatever changes are necessary to
correct the problem.
The Company shall not be responsible for the installation, operation maintenance of any CPE. The
customer shall be responsible for the payment of all Company charges for visits by the Company to
the customer premises where a service difficulty or trouble report results from customer-provided
equipment or facilities.
Where CPE is connected to Company facilities, the responsibility of the Company shall be
limited to the furnishing, operation and maintenance of such facilities in a manner suitable for
telephone service. The Company shall not be responsible for the through transmission of
signals generated by the CPE or, for the quality of, or defects in, such transmission, or the
reception of signals by CPE.
The Company shall not be responsible to the customer if changes in any of the facilities,
operations or procedures of the Company render any CPE obsolete or require modification or
alteration of such equipment or otherwise affect its use or performance.
Where CPE is used with telephone service in violation of any of these conditions, the Company will
take whatever action is necessary to protect the network and will promptly notify the
customer of the violation in writing. The customer shall discontinue use of the equipment or correct
the violation. Written confirmation of the corrective action taken will be supplied to the Company
within 10 days following receipt of notice of the violation by the customer. Failure of the customer to
comply with these requirements shall result in suspension of the customer's
service until the customer complies with the provision of this Price List.
Issued Date: January 23, 2009 Effective Date:
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
February 2, 2009
Boise, Idaho
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 54
PRICE LIST NO. 2 Cancels ________ Sheet No.
TRUNK HUNTING SERVICE ARRANGEMENTS
RATES
Monthly Rate
Hunting Service per line or
Trunk in a group so arranged $7.50
CONDITIONS
Trunk hunting service arrangement is equipment located in the Telephone Company's
central office arranged to select the next available line of a customer's group of hunting
lines, when the line associated with the called number of the customer is busy.
When a customer requests that specific sequential numbers be reserved for his future use
with additional lines, there will be a monthly charge of 1/3 business access line rate.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 55
PRICE LIST NO. 2 Cancels ________ Sheet No.
LONG DISTANCE MESSAGE RESTRICTION-LOCAL EXCHANGE SERVICE
RATES
Monthly Rate
Long Distance Message Restriction - Residence $1.00
- Business 1.00
CONDITIONS
1. Long Distance Message Restriction - Local Exchange Service is an arrangement
which permits Local Exchange Service line users to dial local service area calls but
prevents the origination of long distance calls.
2. Long Distance Message Restriction - Local Exchange Service is provided for use
only on individual network access line service and only where the customer has other
network access line service on the same premises arranged for unrestricted use of the
telecommunications network.
3. The acceptance of collect call messages is not restricted by this arrangement.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 56
PRICE LIST NO. 2 Cancels ________ Sheet No.
VACATION SERVICE
RATES
Monthly
Vacation Service ½ of the Total Monthly
Network Access Line Rate And
Any Additional Items Billed As A
Fixed Monthly Service or Surcharge
CONDITIONS
Vacation service may be requested by the customer for any class of residential network access
line service.
Vacation rate service is granted for not less than one month and not more than six months
within any consecutive twelve-month period. Vacation rate service may begin on any day of
the month.
Sufficient advance notice shall be given to permit arrangements for establishment or extension
of vacation rate service or early restoral to complete service.
Complete service will be restored without notices on the last day of the designated vacation
service rate period, unless the subscriber requests the Company to restore service sooner or to
extend the vacation rate service period (to maximum of six months).
No outward or inward service is provided during the period of suspension.
A Line Connection Charge will apply to the suspension or restoral of service.
Any charges made for additional directory listings will continue at the full rate during the
vacation period.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 57
PRICE LIST NO. 2 Cancels ________ Sheet No.
COMMUNITY VOLUNTEER FIRE REPORTING SYSTEMS
RATES
Installation
Monthly or
Rate Move
Charge
Basic system including one Applicable
main station $7.00 Non-Recurring
Charges
Additional stations, each 2.50 Applicable
Non-Recurring
Charges
CONDITIONS
The service offered in the Rate preceding is designed for use by unattended volunteer fire
departments. A party calling the listed fire reporting number activates a conference circuit
which rings volunteer firemen's telephones, enabling the caller to report the fire or
emergency to answering firemen.
Remote answering terminals permit firemen away from home, upon hearing the fire siren, to
call a designated telephone number which will connect them to the fire reporting system.
This feature requires a non-published 1-party business line. It will handle up to three
simultaneous calls.
The siren control circuit is a private line, suitable for supervisory control, from the fire
reporting system common equipment to the siren.
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 58
PRICE LIST NO. 2 Cancels ________ Sheet No.
OPERATOR VERIFICATION/INTERRUPTION SERVICE
RATES
Verification, per request $1.50
Interrupt, per request $3.00
DESCRIPTION
1. Customers may obtain assistance in determining if a called line is in use (herein
called verification) or in interrupting a conversation in progress due to an urgent or
emergency situation (herein called interrupt) by calling the "0" operator.
2. Verification and interrupt service is furnished where and to the extent that facilities
permit.
3. The customer shall indemnify and save the Company harmless against all claims that
may arise from either party to the interrupted call or any person.
REGULATIONS
1. Verification:
A charge applies each time the operator verifies a called line and hears voice
communication.
2. Interrupt:
A charge applies each time an operator interrupts a conversation that is in progress
on the called line.
3. If an operator both verifies the condition of the line and interrupts conversation on the
same request, both the verification and the interrupt charges will apply.
4. The charge for interrupt applies whenever the operator interrupts the conversation
even though one or the other parties interrupted refuses to terminate the conversation
in progress.
5. Charges for verify/interrupt service may be billed to a Calling Card. Charges may
not be billed on a collect basis
Issued Date: August 18, 1999 Effective Date: August 24, 1999
Issued By: Richard Wiggins
CTC Telecom, Inc.
Cambridge, ID
CTC TELECOM, INC. Original Sheet No. 59
PRICE LIST NO. 2 Cancels ________ Sheet No.
OPERATOR VERIFICATION/INTERRUPTION SERVICE
REGULATIONS (Cont'd)
6. The charges for verify/interrupt service are in addition to any applicable rates, i.e.,
operator assistance charges or calling card messages charges.
7. If, as a result of interrupt the line is cleared, and, at the calling party's request, the
operator completes the call, the applicable operator assistance charges, and/or calling
card message charges apply in addition to the interrupt charges.
8. The verify charge will not apply if the number verified is not in use and the operator
completes the call.
9. No verification or interrupt charge will apply if the requesting customer identifies
that the call is from an authorized Public Emergency Agency. An authorized Public
Emergency Agency is defined as a government agency which is operated by the
Federal, State or local government and has the capability and legal authority to
provide prompt aid to the public in emergency situations.
10. No charge will apply when the operator encounters a trouble condition or has reason
to believe a trouble condition exists.
11. Verification and interrupt service is furnished to coin and non-coin customers.
12. Person-to-Person service is not offered.