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HomeMy WebLinkAboutCTI Long Distance Ind.pdfIdaho P.Ue. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING ,; NO V 1 5 1999 CTI Long Distance, Inc.Boise, Idaho --...----..... .... ... '.n_.. '-' TELECOMMUNICATIONS T ARlFF CTI Long Distance, Inc. Mailing Address O. Box 80070, Portland, Oregon 97280 Physical Address 3726 SW Vesta Street, Portland, Oregon 97219 503.245.5572 INTRASTATE INTEREXCHANGE TELECOMMUNICATIONS SERVICE This Tariff contains the descriptions, regulations and rates applicable to the furnishing of intrastate, interexchange telecommunications services provided by CTI Long Distance, Inc. CTI") within the State of Idaho. This Tariff is on file with the Idaho Public Utilities Commission ("Commission ). Copies may also be inspected during normal business hours at the Company s principal place of business, 3726 SW Vesta Street, Portland, Oregon 97219 Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho ~~blic Utilities Commission Office of the Secretary ACCEPTED FOR FILING NaV 1 5 1999 Idaho P.C. Tariff No. 1 Original Sheet No. CTI Long Distance, Inc.Boise, Idaho CHECK SHEET The Sheets 1 through 35 inclusive of this Tariff are effective as of the date shown at the bottom of the respective sheet(s). SHEET REVISION SHEET REVISION Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. CTI Long Distance, Inc. I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Boise. Idaho TABLE OF CONTENTS DESCRIPTION Title Sheet Check Sheet Table of Contents Concurring, Connecting, Other Participating Carriers Explanation of Symbols Tariff Format Section Application of Tariff 2.2. 2.4. 10. 2.11. 12. 2.13. 14. 2.15. 16. 17. Rules and Regulations Technical Terms and Abbreviations Undertaking of the Company Limitations of Service Use Liabilities of the Company Indemnity Full Force and Effect Interruption of Service Restoration of Service Minimum Service Period Payments and Billing Cancellation by Customer Cancellation by Company Interconnection Deposits and Advance Payments Credit Limit Taxes SHEET NUMBER Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.u.C. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho _0 .. T ABLE OF CONTENTS, Continued DESCRIPTION SHEET NUMBER Section Description of Service Timing of Calls Minimum Call Completion Rate CTI, Inc. Telecommunications Services 3.4.Promotions Rates Service Charges 1.1.Residential Switched Access 1.2.Residential 800 Service 1.3.Business Switched Access 1.4.Business 800 Service 1.5 Travel Card Service Directory Assistance Miscellaneous Charges 4.4.Individual Case Basis (ICB) Arrangements Issued: November 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 972l9 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho (C) (D) (I) (M) (N) (R) (T) CONCURRING CARRIERS None CONNECTING CARRIERS None OTHER PARTICIPATING CARRIERS None EXPLANATION OF SYMBOLS To signify changed condition or regulation To signify deleted or discontinued rate, regulation or condition To signify a change resulting in an increase to a Customer s bill To signify that material has been moved from another Tariff location To signify a new rate, regulation condition or sheet To signify a change resulting in a reduction to a Customer s bill To signify a change in text but no change to rate or charge Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.e. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho TARIFF FORMAT Sheet Numbering - Sheet numbers appear in the heading of each sheet. Sheets are numbered sequentially. However, occasionally, when a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheets 14 and 15 would be 14. Sheet Revision Numbers - Revision numbers also appear in the upper right comer of each sheet. These numbers are used to determine the most current sheet version on file with the Commission. For example, the 4th revised Sheet 14 cancels the 3rd Revised Sheet 14. Because of various suspension periods, deferrals, etc. the Commission follows in its Tariff approval process, the most current sheet number on file with the Commission is not always the sheet in effect. Consult the Check Sheet for the sheet currently in effect. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of code is subservient to its next higher level: 1.1. 2. 1. LA. 2. 1. LA. 1. 2. 1. LA. 1. (a). A.l.(a). A.l.(a).I.(i). A.l.(a).I.(i).(1 ). Check Sheets - When a Tariff filing is made with the Commission, an updated Check Sheet accompanies the Tariff filing. The Check Sheet lists the sheets contained in the Tariff with a cross reference to the current revision number. When new sheets are added the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this sheet if these are the only changes made to it (i., the format, etc., remains the same, just revised revision levels on some sheets). The Tariff user should refer to the latest Check Sheet to find if a particular sheet is the most current on file with the Commission. Issued: November 1 , 1999 Effective Date: November 15, 1999Issued By: Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 1- APPLICATION OF TARIFF This Tariff sets forth the rates, terms, and conditions applicable to the provision of specialized resold intrastate common carrier telecommunications services by CTI Long Distance, Inc. between various locations within the State ofIdaho. All services are interstate offerings. Intrastate service is an add-on service available only if the Customer subscribes to the Company s interstate offerings. Issued: November 1 , 1999 Issued By: Effective Date: November l5 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 2 - RULES AND REGULATIONS TECHNICAL TERMS AND ABBREVIATIONS Account Code: numerical code, one or more of which are available to a Customer to enable identification of individual users or groups of users on an account and to allocate costs of service accordingly. Called Station: The terminating point of a call (i,the called number). Commission: The Idaho Public Utilities Commission Company: CTI Long Distance, Inc. ("CTI" Credit Card: A valid bank or financial organization card, representing an account to which the costs of products and services purchased by the card holder may be charged for future payment. Such cards include those issued by VISA or MasterCard. Issued: November 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.e. Tariff No. Original Sheet No. Idaho Public Utilities Commission Offici! of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho TECHNICAL TERMS AND ABBREVIATIONS, Continued Customer: The person, firm, corporation or other entity which orders or uses serVice and is responsible for payment of charges and compliance with tariff regulation. Dedicated Access: Non-switched access between a Customer s premises and the point of presence of the Company s underlying carrier. Disconnect or Disconnection: The termination of a circuit connection between the originating station and the called station or the Company s operator. Subscriber: See "Customer" definition. Travel Card: A card issued by Company containing such account numbers assigned to its Customer which enables the charges for calls made to be properly billed on a pre-arranged basis. 800" (Toll Free) Number: An interexchange service offered pursuant to this tariff for which the called party is assigned a unique 800-NXX-XXXX, 888-NXX-XXXX, 877-NXX-XXXX number, or other designated toll-free NP A area code), and is billed for calls terminating to that number. Issued: November l , 1999 Issued By: Effective Date: November l5 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 I~aho Public Utilities Commission Offic-e of the Secretary ACCEPTED FOR FILING NaV 1 5 1999 Idaho P.C. Tariff No. 1 Original Sheet No.1 0 CTI Long Distance, Inc.Boise, Idaho 2.2.2. 2.2.4. 2.2. 2.2. . -_n SECTION 2 - RULES AND REGULATIONS, Continued UNDERTAKING OF THE COMPANY Company services are furnished for telecommunications originating and/or terminating in any area within the State ofIdaho. Company is a non-facilities-based provider of resold interexchange telecommunications to Customers for their direct transmission and reception of voice, data, and other types of communications. Company resells access, switching, transport, and termination services provided by other interexchange carriers. Subject to availability, the Customer may use account codes to identify the users or user groups on the Customer s account. The numerical composition of the codes shall be set by Company to assure compatibility with the Company s accounting and billing systems and to avoid the duplication of codes. The Company s services are provided on a monthly basis unless otherwise provided and are available twenty-four (24) hours per day, seven (7) days per week. Request for service under this Tariff will authorize the Company to conduct a credit search on the Customer. The Company reserves the right to refuse service on the basis of credit history, and to refuse further service due to late payment or nonpayment by the Customer. LIMITATIONS OF SERVICE Service is offered subject to availability ofthe necessary facilities and/or equipment and subject to the provisions ofthis Tariff. Issued: November 1, 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. 11 Idaho Public Utilities Commission O'ffic€ of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho 3.4. 2.4. 2.4. 2.4. SECTION 2 - RULES AND REGULATIONS, Continued LIMIT A TIONS OF SERVICE, Continued Company reserves the right to immediately disconnect service without incurring liability when necessitated by conditions beyond the Company s control or when the Customer is using the service in violation of either the provisions of this Tariff or the Commission rules. The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. The Customer obtains no property right or interest in the use of any specific type of facility, service, equipment, telephone number, process or code. All rights, titles and interests remain, at all times, solely with the Company. Prior written permission from the Company is required before any assignment or transfer. All regulations and conditions contained in this Tariff shall apply to all such permitted assignees or transferees, as well as all conditions of service. The Company reserves the right to refuse an application for service by a present or former Customer who is indebted to the Company for service previously rendered pursuant to this Tariff until the indebtedness is satisfied. USE Service may be used for the transmission of communications by the Customer for any lawful purpose for which the service is technically suited. Service may not be used for any unlawful purpose or for any purpose for which any payment or other compensation is received by the Customer, except when the Customer is a duly authorized and regulated common carrier. This provision does not prohibit an arrangement between the Customer, authorized user or joint user to share the cost of serVIce. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.e. Tariff No. 1 Original Sheet No. 12 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. 2.4. 2.4. 2.4.4. Boise Idaho SECTION 2 - RULES AND REGULATIONS, Continued USE, Continued Application for service may be made verbally or in writing. The name(s) of the Customer( s) desiring to use the service must be set forth in the application for service. The Company strictly prohibits use of the Company s services without payment or an avoidance of payment by the Customer by fraudulent means or devices including providing falsified calling card numbers or invalid calling card numbers to the Company, providing falsified or invalid credit card numbers to the Company or in any way misrepresenting the identity of the Customer. LIABILITIES OF THE COMPANY The liability of the Company for damages arising out of mistakes, omissions interruptions, delays, errors or defects in transmission occurring in the course furnishing service or other facilities and not caused by the negligence of the Customer commences upon activation of service and in no event exceeds an amount equivalent to the proportionate charge to the Customer for the period of service during which such mistakes, omissions, interruptions, delays, errors or defects in transmission occur. For the purpose of computing such amount, a month is considered to have thirty (30) days. To the extent permitted by law, the Company will in no event be responsible for any indirect, incidental, consequential, reliance, special, lost revenue, lost savings, lost profits, or exemplary or punitive damages, regardless of the form of action, whether in contract, tort, negligence of any kind whether active or passive, strict liability or otherwise. The terms of this Section shall apply notwithstanding the failure of any exclusive remedy. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 I~aho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Idaho P.C. Tariff No. 1 Original Sheet No. 13 CTI Long Distance, Inc.Boise, Idaho 5.2. 5.4. SECTION 2 - RULES AND REGULATIONS, Continued LIABILITIES OF THE COMPANY, Continued Company is not liable for any act or omission of any other company or companies furnishing a portion of the service. Except as expressly warranted in writing by Company, Company makes no warranty or guarantee, express or implied, and Company expressly disclaims any implied warranties, of merchantability and fitness for a particular purpose. Company shall be indemnified and held harmless by the Customer against: Claims for libel, slander, infringement of copyright or unauthorized use of any trademark, trade name or service mark arising out of the material, data information or other content transmitted over Company s facilities; and Claims for patent infringement arising from combining or connecting company facilities with apparatus and systems of the Customer; and All other claims arising out of any act or omission of the Customer in connection with any service provided by Company. The Company is not liable for any defacement of, or damage to , the equipment or premises of a Customer resulting from the furnishing of services when such defacement or damage is not the result of the Company s negligence. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho Public Utilities Commission O'ffic-e of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Idaho P.D.e. Tariff No. 1 Original Sheet No. 14 CTI Long Distance, Inc.Boise, Idaho SECTION 2 - RULES AND REGULATIONS, Continued LIABILITIES OF THE COMPANY, Continued Company shall not be liable for and the Customer indemnifies and holds harmless from any and all loss claims, demands, suits, or other action or liability whatsoever, whether suffered, made instituted or asserted by the Customer or by any other party or person for any personal injury to, death of any person or persons, and for any loss, damage defacement or destruction of the premises of the Customer or any other property, whether owned by the Customer or by others, caused or claimed to have been caused directly or indirectly by the installation, operation, failure to operate, maintenance removal, presence, condition, location or use of equipment or wiring provided by Company where such installation, operation, failure to operate, maintenance, condition location or use is not the direct result of Company s negligence. No agents or employees of connecting, concurring or other participating carriers or companies shall be deemed to be agents or employees of the Company without written authorization. The Company is not liable for any failure of performance hereunder due to causes beyond its control, including, but not limited to, unavoidable interruption in the working of its circuits or those of another common carrier; acts of nature, storms, fire, floods, or other catastrophes; any law, order, regulation, direction, action, or request of the United States Government, or any other governmental entity having jurisdiction over the Company or of any department, agency, commission, bureau, corporation, or other instrumentality or anyone or more of such instrumentality or anyone of more of such governmental entities, or of any civil or military authority; national emergencies insurrections, riots, rebellions, wars, strikes, lockouts, work stoppages, or other labor difficulties; or notwithstanding anything in this Tariff to the contrary, the unlawful acts of the Company s agents and employees, if committed beyond the scope of their employment. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.e. Tariff No. 1 Original Sheet No. 15 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho 10. 5.11. SECTION 2 - RULES AND REGULATIONS, Continued LIABILITIES OF THE COMPANY, Continued The Company shall not be liable for damages or adjustments, refunds, or cancellation of charges unless the Customer has notified the Company in writing of any dispute concerning charges, or the basis of any claim for damages, within thirty (30) days after the invoice is rendered by the Company for the call giving rise to such dispute or claim unless ordered by the Commission, pursuant to Idaho law. Any such notice must set forth sufficient facts to provide the Company with a reasonable basis upon which to evaluate the Customer s claim or demands. The included tariff language does not constitute a determination by the Commission that a limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court's responsibility to adjudicate negligence and consequential damage claims. It is also the court's responsibility to determine the validity of the exculpatory clause. The Company shall not be liable for any damages, including usage charges, that the Customer may incur as a result of the unauthorized use of its communications equipment. The unauthorized use of the Customer s communications equipment includes, but is not limited to, the placement of calls from the Customer s premises and the placement of calls through Customer-controlled or Customer-provisioned equipment that are transmitted or carried over the Company s network services without the authorization of the Customer. The Customer shall be fully liable for all such charges. The included tariff language does not constitute a determination by the Commission that a limitation on liability imposed by the Company should be upheld in a court of law. Acceptance for filing by the Commission recognizes that it is a court s responsibility to adjudicate negligence and consequential damage claims. It is also the court responsibility to determine the validity of the exculpatory clause. 5.12. CTI will give at least 10days notice to customers and the Commission before increasing rates or other charges. The notice to customers will be either individual notice or a public notice in major circulation newspapers in Idaho. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 16 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 2 - RULES AND REGULATIONS, Continued IND EMNITY Subject to the limitations of liability set forth in Section 2.5 hereof, the Company and the Customer shall defend, indemnify, and hold each other harmless from and against any and all claims to the extent that such claims were proximately caused by any negligent or willful act or omission by the party from whom indemnity is sought, or by the agents, employees, subcontractors or assignees of the party from whom indemnity is sought, in connection with use of the Services. The indemnifying party under this Section shall defend the other at the other s request against any such claim. The party seeking indemnification under this Section must notify the other promptly of written claims or demands for which the indemnifying party may be responsible. The Company and the Customer, as the case may be, shall cooperate fully with the other in the course of such indemnification, and the indemnifying party shall control such defense and the right to litigate, settle, appeal, provided it pays the cost of any required appeal bond, compromise or otherwise deal with any such claim or resulting judgment provided that such settlement, compromise or other resolution of said claim does not result in any liability to the indemnified party. FULL FORCE AND EFFECT Should any provision or portion of this Tariff be held by a court or administrative agency of competent jurisdiction to be illegal, invalid or unenforceable, the remaining provisions of this Tariff will remain in full force and effect. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Idaho P.D.C. Tariff No. 1 Original Sheet No. l7 CTI Long Distance, Inc.Boise, Idaho 8.2. SECTION 2 - RULES AND REGULATIONS, Continued INTERRUPTION OF SERVICE Credit allowance for interruptions of service which are not due to Company s testing or adjusting, to the negligence of the Customer, or to the failure of channels, equipment and/or communications equipment provided by the Customer, are subject to the general liability provisions set forth in Section 2., herein. It shall be the obligation of the Customer to notify Company of any interruptions of service. Before giving such notice the Customer shall ascertain that the trouble is not being caused by any action or omission ofthe Customer, not within the Customer s control. For purposes of credit computation for leased facilities, every month shall be considered to have 720 hours. No credit shall be allowed for an interruption of a continuous duration of less than two (2) hours. The subscriber shall be credited for an interruption of two (2) hours or more at the rate of 11720th of the monthly charge for the facilities affected for each hour or major fraction thereof that the interruption continues. Credit formula: Credit - (A/720) x B A - outage time in hours B - total monthly charge for affected utility Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. 18 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 2 - RULES AND REGULATIONS, Continued RESTORATION OF SERVICE The use and restoration of service in emergencies shall be in accordance with part 64 Subpart D of the Federal Communications Commission s Rules and Regulations which specifies the priority system for such activities. 10.MINIMUM SERVICE PERIOD The minimum service period is one month (30 days). 11.PAYMENTS AND BILLING 11.1. Charges for service are applied on a recurring basis. Service is provided and billed on a monthly (30 day) basis. The billing date is dependent on the billing cycle assigned to the Customer. Service continues to be provided until canceled by the Customer. 11.2. The Customer is responsible in all cases for the payment of all charges for services furnished to the Customer. Charges are based on actual usage, and are billed monthly in arrears. 11.3. Billing is payable upon receipt and past due thirty (30) days after issuance and posting of invoice. Bills not paid within thirty (30) days after the date of posting are subject to a 5 percent late payment charge for the unpaid balance, and may be subject to additional collection agency fees. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Idaho P.D.C. Tariff No. 1 Original Sheet No. 19 CTI Long Distance, Inc.Boise, Idaho 11. 11.4. 2.11.5. 2.11.6. 2.11.7. l1.8. SECTION 2 - RULES AND REGULATIONS, Continued PAYMENTS AND BILLING, Continued The Customer is responsible in all cases for the payment of all charges for services furnished to the Customer. Charges are based on actual usage, and are billed monthly In arrears. Billing is payable upon receipt and past due thirty (30) days after issuance and posting of invoice. Bills not paid within thirty-one (31) days after the date of posting are subject to a late payment charge for the unpaid balance. The Company s late payment charge appears at Section 4. returned check charge, appearing at Section 4.2 of this Tariff, will apply whenever a check or draft presented for payment of service is not accepted by the institution on which it is written. Billing disputes should be addressed to the Company s customer service organization via telephone to 800.862.9970. Customer service representatives are available from 8:00 a.m. to 12:00 a.m. (midnight) Pacific Time. Messages may be left for Customer Service from 12:00 a.m. to 7:59 a.m. Pacific Time, which will be answered on the next business day. In the event of an emergency which threatens customer service Customer Service Staff may be paged. In the case of a dispute between the Customer and the Company for service furnished to the Customer, which cannot be settled with mutual satisfaction, the Customer can take the following course of action: First, the Customer may request, and the Company will perform, an in-depth review of the disputed amount. The undisputed portion and subsequent bills must be paid on a timely basis or the service may be subject to disconnection. Second, if there is still disagreement over the disputed amount after the investigation and review by a manager of the Company, the Customer may appeal to the Idaho Public Utilities Commission for its investigation and decision. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.e. Tariff No. 1 Original Sheet No. 20 Idaho Public Utilities Commission Q'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 2 - RULES AND REGULATIONS, Continued 11.PAYMENTS AND BILLING, Continued The address and telephone number of the Commission are: Idaho Public Utilities Commission O. Box 83720 Boise, Idaho 83720-0074 Telephone number: 208.334.0074 12.CAN CELLA TI 0 N BY CUSTOMER 12.1. Customer may cancel service by providing written notice to Company thirty (30) days prior to cancellation. 2.12.2. Customer is responsible for usage charges while still connected to the Company service, even if the customer utilizes services rendered after the Customers request for cancellation has been made notice and the payment of associated local exchange company charges, if any, for service charges. 12.3. Any non-recoverable cost of Company expenditures shall be borne by the Customer if: The Customer orders service requiring special facilities dedicated to the Customer s use and then cancels the order before such service begins, before completion of the minimum period or before completion of some period mutually agreed upon with the Customer for the non-recoverable portions of expenditures; Liabilities are incurred expressly on behalf of the Customer by Company and not fully reimbursed by installation and monthly charges; and If based on an order for service and construction has either begun or has been completed, but no service provided. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 21 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho 13. SECTION 2 - RULES AND REGULATIONS, Continued CANCELLATION BY COMPANY 13.1. Company reserves the right to immediately discontinue furnishing the service to Customers without incurring liability: In the event of a condition determined to be hazardous to the Customer, to other customers of the utility, to the utility s equipment, the public or to employees of the utility; or By reason of any order or decision of a court or any other governmental authority which prohibits the Company from furnishing such service; or If the Company deems such refusal necessary to protect itself or third parties against fraud or to otherwise protect its personnel, agents, facilities or services without notice; or For unlawful use of the service or use ofthe service for unlawful purposes; or If the Customer provides false information to the Company regarding the Customer s identity, address, credit-worthiness, past, current or planned use of Company s services. 13.2. Company may discontinue service according to the following conditions upon five (5) days' notice: For violation of Company s filed tariffs; or For the non-payment of any proper charge as provided by Company s Tariff; or For Customer s breach of the contract for service between the utility and Customer. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. 22 Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING NOV 1 51999 CTI Long Distance, Inc. Boise, Idaho 13. 2.13. SECTION 2 - RULES AND REGULATIONS, Continued CANCELLATION BY COMPANY, Continued The discontinuance of service(s) by the Company pursuant to this section does not relieve the Customer of any obligations to pay the Company for charges due and owing for service(s) furnished up to the time of discontinuance. The remedies available to the Company set forth herein shall not be exclusive and the Company shall at all times be entitled to all the rights available to it under law or equity. 13.4. The Company may refuse to permit collect calling, calling card and third-number billing which it determines to be fraudulent and/or may limit the use of these billing options or serVIces. 14. 14. 14.2. INTERCONNECTION Service furnished by Company may be interconnected with services or facilities of other authorized communications common carriers and with private systems, subject to the technical limitations established by Company. Any special interface of equipment or facilities necessary to achieve compatibility between the facilities of Company and other participating carriers shall be provided at the Customer s expense. Interconnection between the facilities or services of other carriers shall be under the applicable terms and conditions of the other carriers' tariffs. The Customer is responsible for taking all necessary legal steps for interconnecting Customer-provided terminal equipment or communications equipment with Company s facilities. The Customer shall secure all licenses, permits, rights-of-way and other such arrangements necessary for interconnection. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. 23 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 2 - RULES AND REGULATIONS, Continued 15.DEPOSITS AND ADV ANCE PAYMENTS For customers of dedicated services only, the Company reserves the right to collect an amount not to exceed one month's estimated charges as an advance payment for service. This will be applied against the next month's charges and if necessary a new advance payment will be collected for the next month. 16.CREDIT LIMIT The Company may, at any time and at its sole discretion, set a credit limit for any Customer s consumption of Services for any monthly period. 17.TAXES The Customer is responsible for payment of all federal, state and local taxes, franchise excise and other fees applicable to the Services, including, but not limited to: sales use, excise, franchise, access, universal service, 911 services and handicapped services. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 24 I~aho Public Utilities Commission O'ffic-e of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho 1.1. 1.2. 1.3. SECTION 3 - DESCRIPTION OF SERVICE TIMING OF CALLS The Customer s long-distance usage charge is based on the actual usage of Company service. Usage begins when the receiver of the called number is answered. The moment of the called party s answer is determined by hardware supervision in which the local telephone company sends a signal to the underlying carrier s switch or the software utilizing audio tone detection. The timing of the call occurs when the called party answers and terminated when either party hangs up. The minimum call duration for billing purposes for residential "1 Plus , " 800" and Travel Card services is one (1) minute with one (1) minute billing increments thereafter unless otherwise specified in this Tariff. Minimum call duration for Business "1 Plus 800" services is thirty (30) seconds with six (6) second billing increments thereafter. Any portion of an applicable increment, after the appropriate minimum time for the call will be rounded upward to the next increment. Calls less than the minimum length will be rounded to the minimum length, unless otherwise specified in this Tariff. 1.4. There is no billing for incomplete calls. MINIMUM CALL COMPLETION RATE Customers can expect a call completion rate of not less than ninety nine percent (99%) during peak use periods for all Feature Group D Equal Access "1 plus" services. The call completion rate is calculated as the number of calls completed (including calls completed to a busy line or to a line which remains unanswered by the called party) divided by the number of calls attempted. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 25 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 3 - DESCRIPTION OF SERVICE Continued CTI TELECOMMUNICATIONS SERVICES 1. The Company offers the five rate plans. Each plan and service is designed to offer users maximum flexibility in selecting a rate based upon the user s anticipated monthly usage and consists of the following services. One Plus Service is a switched or dedicated access service offering users outbound " plus" long distance telecommunications services. Toll Free Service is a switched or dedicated access service offering users inbound, toll free long distance telecommunications services. This service enables the caller to contact the Customer without incurring toll charges, through the use of an assigned toll free number. The Customer pays for the call. 3.4.Travel Card Service permits the caller to charge the principal presubscribed location for a call while the caller is away from the principal location. The Customer may place calls from any touch tone phone in the United States by dialing a toll free number and entering a personal identification code, followed by the desired telephone number. Travel Card calls and appear on the Customer s monthly long-distance bill. Issued: November 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 26 Idaho Public Utilities Commission Q'ffic€ of the Secretary ACCEPTED FOR FiliNG NOV 1 5 1999 CTI Long Distance, Inc. Boise. Idaho SECTION 3 - DESCRIPTION OF SERVICE Continued 3.4.PROMOTIONS The Company may, from time to time, engage in special promotions of new or existing Service offerings of limited duration designed to attract new Customers or to increase existing Customer awareness of a particular offering. The promotional offerings are subject to the availability of the services and may be limited to a specific geographical area or to a subset of a specific market group; provided, however, all promotional offerings shall be approved by the Commission with specific starting and ending dates and made part of this Tariff. Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 27 Idaho Public Utilities Commission OHloe of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 4 - RATES SERVICE CHARGES Service charges per account are based on the following schedules: 1.1.Residential Switched Access Rate Plan A. Offers customers an interstate rate of $0.089 per minute Rate per minute $0.109 Initial 60 seconds $0.1090 Additional 60 seconds $0.1090 Monthly recurring charge:$2. Issued: November 1 , 1999 Issued By: Effective Date: November l5 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.e. Tariff No. 1 Original Sheet No. 28 Idaho Public Utilities Commission O'ffic-e of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 4 - RATES, Continued SERVICE CHARGES, Continued l. Residential Switched Access, Continued Rate plan B Offer customers CTI's lowest interstate rate. Rate per minute $0.109 Initial 60 seconds $0.109 Additional 60 seconds $0.109 Monthly recurring charge $3. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 S W Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. Original Sheet No. 29 Idaho Public Utilities Commission Q'ffiC€ of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 4 - RATES, Continued SERVICE CHARGES , Continued 1. Residential Switched Access, Continued Rate plan C Offer customers CTI's lowest international rate. Rate per minute $0.109 Initial 60 seconds $0.109 Additional 60 seconds $0.1 09 Monthly recurring charge $2. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.C. Tariff No. 1 Original Sheet No. 30 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 4 - RATES, Continued SERVICE CHARGES Continued 1.2. Residential 800 Service Initial 60 seconds $0.160 Additional 60 seconds $0.160 Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.e. Tariff No. 1 Original Sheet No. 31 CTI Long Distance, Inc. 1.3. SECTION 4 - RATES, Continued SERVICE CHARGES, Continued Business Switched Access A. Business Rate Plan Rate per minute Initial 30 seconds $0.0327 Monthly recurring charge Additional 6 seconds $0.0109 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 Baise, Idahe $0.109 $0. Issued: November l , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.e. Tariff No. 1 Original Sheet No. 32 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 51999 CTI Long Distance, Inc.Boise, Idaho SECTION 4 - RATES, Continued SERVICE CHARGES, Continued 1.3.Business Switched Access, Continued B. BIG Business Offers Business customers CTI's lowest interstate rate. Rate per minute $0.109 Initial 30 seconds $0.0327 Additional 6 seconds $0.Ol90 Monthly recurring charge $100. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.C. Tariff No. 1 Original Sheet No. 33 Idaho Public Utilities Commission O'ffice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc. Boise, Idaho SECTION 4 - RATES, Continued SERVICE CHARGES, Continued 1.4.Business 800 Service $0.0357 $0.0119 Monthly Recurring Charge $0. Initial 30 seconds Additional 6 seconds 1.5.Travel Card Service Company offers a travel card service to all calling plan subscribers. The same rate applies to all calling plans. Travel card charges are billed in sixty (60) second increments with a sixty (60) second minimum per call. Call Duration Initial 60 Seconds Additional 60 Seconds Rate $0.250 $0.250 Issued: November 1 , 1999 Issued By: Effective Date: November 15, 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.e. Tariff No. 1 Ori inal Sheet No. 34 Iclaho Public Utilities Commission GUice of the Secretary ACCEPTED FOR FILING NOV 1 5 1999 CTI Long Distance, Inc.Boise, Idaho SECTION 4 - RATES, Continued DIRECTORY ASSISTANCE The Company provides Directory Assistance as an ancillary service exclusively to its customers. Directory Assistance is accessible by dialing ", the area code of the desired number and "555-1212" Directory Assistance, per call $0. MISCELLANEOUS CHARGES Late Payment Charge Billing is payable upon receipt and past due thirty (30) days after issuance and posting of invoice. Bills not paid within thirty-one (31) days after the date of posting are subject to a 1.5 percent late payment charge for the unpaid balance, and may be subject to additional collection agency fees. Payphone Dial Around Surcharge All completed intrastate calls accessed via an 800 number to the Company s network will incur a $0.30 surcharge. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572 Idaho P.D.e. Tariff No. 1 Original Sheet No. 35 Idaho Public Utilities Commission OHice of the Secretary ACCEPTED FOR FILING NOV 1 51999 CTI Long Distance, Inc. Boise, Idaho SECTION 4 - RATES, Continued INDIVIDUAL CASE BASIS (ICB) ARRANGEMENTS Arrangements will be developed on a case-by-case basis in response to a bona fide request from a Customer or prospective Customer to develop a competitive bid for a Service offered under this Tariff. Rates quoted in response to such competitive requests may be different than those specified for such Services in this Tariff. ICB rates will be offered to the Customer in writing and on a non-discriminatory basis, and made part of this Tariff. Issued: November 1 , 1999 Issued By: Effective Date: November 15 , 1999 Mr. Monty Wirth CTI Long Distance, Inc. 3726 SW Vesta Street Portland, Oregon 97219 Telephone: 503.245.5572