CANCELLED Title 61 CTC_Local_Tariffs.pdf

CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 triad Center, Suite 200 Salt Lake City, UT 84180
1st Revised Sheet No.1
Canceling Original Sheet No. 1
Issued: January 15, 2002 Issued By Effective: February 15, 2002
Aloa J. Stevens
Vice President
Advice Letter No. ID-02-02 State Government Affairs
TITLE PAGE
Schedule of Rates and Charges for Network Access Service together with Rules and Regulations
applicable to Telephone Service provided In the Territory Served by the Company within the State of
Idaho.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
d/b/a
FRONTIER COMMUNICATIONS OF IDAHO
LOCAL TARIFF 2
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
TARIFF SCHEDULES
Applicable to
TELEPHONE SERVICE
OF
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
Operating In
Aberdeen, Bingham County, Idaho
Carey, Blaine County, Idaho
Cascade, Valley County, Idaho
Donnelly, Valley County, Idaho
Elk City, Idaho County, Idaho
Fairfield, Camas County, Idaho
Garden Valley, Boise County, Idaho
Homedale, Owyhee and Canyon Counties, Idaho
Horseshoe Bend, Boise County, Idaho
Marsing, Owyhee County, Idaho
McCall, Valley County, Idaho
New Meadows, Adams County, Idaho
Ola, Gem County, Idaho
Parma, Canyon County, Idaho
Riggins, Idaho County, Idaho
Springfield, Bingham County, Idaho
Sweet, Gem County, Idaho
White Bird, Idaho County, Idaho
Wilder, Canyon County, Idaho
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
TARIFF SCHEDULES (continued)
These tariff schedules have been regularly filed with the Idaho Public Utilities Commission of the
State of Idaho and are the effective rates and rules of this utility.
Service will be furnished in accordance with these tariff schedules and no officer, employee, or
representative of the utility has any authority to waive, alter or amend these tariff schedules or
any part thereof in any respect.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

11th Revised Sheet No. 1
Canceling 10th Revised Sheet No. 1

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

TABLE OF CONTENTS

LIST OF EFFECTIVE SHEETS

Sheets 1 through 3 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 11th Revised
2 11th Revised
3 2nd Revised

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

11th Revised Sheet No. 2
Canceling 10th Revised Sheet No. 2

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

TABLE OF CONTENTS

ITEM SCHEDULE SHEET NO.

Additional Listings and Lines of Information A-6 3
Bundled Services A-1 21
Business Network Access Line A-1 5
Call Restriction Service A-1 11
Call Thrift Service B-3 2
Centrex Advanced Private Line Termination Trunks A-1 13
Citizens Business Select A-12 7
Citizens Centrex Digital Service A-7 2
Citizens Local Calling Plans X-2 2
Citizens Optional Local and Regional Calling Plans A-14 2
Citizens Select X-1 15
Citizens Select Plus X-1 15
Custom Calling Features A-1 12
Customer Request Charge A-5 3
Customer's Transfer Service X-1 4
Customized Local Area Signaling Service (CLASS) A-1 34
Definitions AC 3
Digital Channel Service A-13 1
Directory Assistance Service A-1 10
Directory Listings A-6 3
Discontinued Services X-1 3
Electronic Bill Presentment and Payment (EBPP) A-8 5
Element Charges A-5 3
Employees' Service A-10 3
Exchange Area Maps AB 2
Fire Alarm Group Ringing A-1 13
Fire Alarm System Service X-1 5
Fire Reporting Service X-1 3
Foreign Exchange Listing A-6 3
Foreign Exchange Service A-1 10
Frontier Choices - Enhanced Line A-12 10
Frontier Choices - Enhanced Line with Second Line A-12 11
Frontier Feature5 Pack A-12 8
Frontier Small Business Advantage A-12 34
FrontierWorks Business Connections A-12 23
FrontierWorkssm Small Business Solutions A-12 14
Intraexchange Private Line Service G-1 3
Interexchange Receiving Service A-9 3
Idaho Telephone Service Assistance Program (ITSAP) A-1 8 (L)(T)
also known as (Lifeline) (L)(T)
Lifeline Surcharge Z 3
(also see Idaho Telephone Service Assistance Program (ITSAP) (T)
Line Access Charge A-5 3
Link Up America Credit A-5 3
List of Exchanges A-1 3
(L) Relocated from Sheet No. 3 and renamed.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

2nd Revised Sheet No. 3
Canceling 1st Revised Sheet No. 3

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

TABLE OF CONTENTS (continued)

ITEM SCHEDULE SHEET NO.

Local Channel Bridging G-1 3
Local Channel Conditioning G-1 3
Local Channel Mileage G-1 3
Local Channels G-1 3
Local Exchange Network Access Line A-1 5
Local Loop G-1 3
Magnetic Tape Arrangement B-5 3
Message Charges A-1 9
Message Telecommunications Service B-1 3
Miscellaneous Billing Service A-8 3
911 Emergency Reporting Service A-4 3
Network Access Line Service A-1 2
Nonrecurring Facility Charges A-2 3
Number Reservation Service A-8 3
Optional Network Access Lines Services A-1 13
Optional Features A-1 9
Outside Plant Facilities A-2 3
OUTWATS Message Detail B-5 3
Paper Printout Arrangement B-5 3
Party Line Service X-1 8
Personalized Telephone Number A-6 4
Preliminary Statement AA 2
Primary Service Listings A-6 3
Promotional Offerings A-11 2
Recurring Facility Rates A-2 4
Remote Area Service X-1 6
Remote Call Forwarding A-1 1
Residence Network Access Line A-1 7
(L)(T)
(L)(T)
Restoral of Service Charge A-5 3
Rotary Hunting A-1 9
Rules AC 3
Seasonal Service - One-Party A-1 8
Seasonal Service - Party Line X-1 9
Service Connection Charges A-5 3
Special Billing Services B-5 3
Symbols AA 2
Toll-Pac B-4 3
Touchtone Service A-1 9
Trouble Isolation A-1 9
Universal Service Fund Surcharge Z 3
WATS (Wide Area Telephone Service) B-2 3

Relocated to Sheet No. 2 and renamed as ITSAP.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 1
Canceling Original Sheet No. 1
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. AA
PRELIMINARY STATEMENT
LIST OF EFFECTIVE SHEETS
Sheets 1 through 4 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 1st Revised
2 Original
3 Original
4 1st Revised
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AA
PRELIMINARY STATEMENT
SYMBOLS
The following symbols are applicable to all tariff schedules and rules of the utility.
(C) To signify changed listing, rule, or condition which may affect rates or charges
(D) To signify discontinued material, including listing, rate, rule, or condition
(I) To signify increase
(L) To signify material relocated from or to another part of tariff schedules with no change in
text, rate, rule, or condition
(N) To signify new material, including listing, rate, rule, or condition
(R) To signify reduction
(T) To signify change in wording of text, but no change in rate, rule, or condition
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AA
PRELIMINARY STATEMENT
TERRITORY SERVED - SERVICE RENDERED - RATES - RULES AND REGULATIONS
Citizens Telecommunications Company of Idaho, hereinafter referred to as the "utility," furnishes
exchange telephone service, toll telephone service, private line services and channels, and classified
telephone directory advertising service throughout the territory served by it as shown in its schedules,
which includes a description of the service furnished and maps filed herewith.
Connection for toll telephone service is maintained with the lines of connecting companies, whereby the
toll service of such companies is made available to customers and patrons of the utility at the regular
published rates of the toll companies.
The rates and rules contained in these schedules have been regularly filed with the Idaho Public Utilities
Commission and are the effective rates and rules of the utility.
No officer, solicitor, agent, or employee of the utility has any authority to waive, alter, or amend in any
respect these rates and rules or any part thereof or to make any agreements inconsistent therewith.
The rates and rules herein set forth are subject at all times to addition, change, or abolition after
proceedings duly had by the Idaho Pubic Utilities Commission; and changes in the rates and rules herein
set forth must first be approved or accepted by the Idaho Public Utilities Commission before they
become effective.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 4
Canceling Original Sheet No. 4
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. AA
PRELIMINARY STATEMENT
NUMERICAL LIST OF SCHEDULES
Schedule
Number Title
AA Preliminary Statement
AB Exchange Area Maps
AC Rules
A-1 Network Access Line Service
A-2 Outside Plant Facilities
A-3 Reserved For Future Use
A-4 911 Emergency Reporting Service
A-5 Service Connection Charges
A-6 Directory Listings
A-7 Citizens Centrex Digital Service
A-8 Miscellaneous Billing Service
A-9 Interexchange Receiving Service
A-10 Employees' Service
A-11 Promotional Offerings
A-12 Reserved For Future Use (T)
A-13 Digital Channel Service (DCS) (T)
A-14 Citizens Optional Local and Regional Calling Plans (T)
B-1 Message Telecommunications Service
B-2 Wide Area Telecommunications Service (T)
B-3 Call Thrift Service
B-4 Toll-Pac
B-5 Special Billing Services
G-1 Intraexchange Private Line Service
X-1 Discontinued Services
X-2 Discontinued Services – Citizens Local Calling Plans (T)
Z Special Supplementary Surcharge(s)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AB
BASE RATE AREA & EXCHANGE AREA MAPS
LIST OF EFFECTIVE SHEETS
Sheets 1 through 43 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original 21 Original 41 Original
2 Original 22 Original 42 Original
3 Original 23 Original 43 Original
4 Original 24 Original
5 Original 25 Original
6 Original 26 Original
7 Original 27 Original
8 Original 28 Original
9 Original 29 Original
10 Original 30 Original
11 Original 31 Original
12 Original 32 Original
13 Original 33 Original
14 Original 34 Original
15 Original 35 Original
16 Original 36 Original
17 Original 37 Original
18 Original 38 Original
19 Original 39 Original
20 Original 40 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AB
BASE RATE AREA & EXCHANGE AREA MAPS
Revision
Number
Sheet
Number Title
Aberdeen
Original 4 Base Rate Area
Original 5 Exchange Area
Carey
Original 6 Base Rate Area
Original 7 Exchange Area
Cascade
Original 8 Base Rate Area
Original 9 Exchange Area
Donnelly
Original 10 Base Rate Area
Original 11 Exchange Area
Elk City
Original 12 Base Rate Area
Original 13 Exchange Area
Fairfield
Original 14 Base Rate Area
Original 15 Exchange Area
Garden Valley
Original 16 Base Rate Area
Original 17 Exchange Area
Homedale
Original 18 Base Rate Area
Original 19 Exchange Area
Horseshoe
Original 20 Base Rate Area
Original 21 Exchange Area
Marsing
Original 22 Base Rate Area
Original 23 Exchange Area
McCall
Original 24 Base Rate Area
Original 25 Exchange Area
Original 26 Exchange Area
New Meadows
Original 27 Base Rate Area
Original 28 Exchange Area
Parma
Original 29 Base Rate Area
Original 30 Exchange Area
Riggins
Original 31 Base Rate Area
Original 32 Exchange Area
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AB
BASE RATE AREA & EXCHANGE AREA MAPS
Revision
Number
Sheet
Number Title
Jordan Valley (South Mountain DA) *
Original 33 Exchange Area
Springfield
Original 34 Base Rate Area
Original 35 Exchange Area
Original 36 Exchange Area
Sweet
Original 37 Base Rate Area - Ola
Original 38 Base Rate Area -
Sweet
Original 39 Exchange Area
White Bird
Original 40 Base Rate Area
Original 41 Exchange Area
Wilder
Original 42 Base Rate Area
Original 43 Exchange Area
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IOAHU t"'UDLlv U IIL-I"L-" ""'""."."..,..,.-..APPROVED EFf'ECTIVE
Cancelling
Original Sheet No.
Sheet No.
MAR 11 'MAR 9 - '
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SCHEDULE NO. AB
ABERDEEN BASE RATE AREA MAP
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withIn . duaance of 200 fe~t adJdcent thereto.
2 in 1.
Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. 10-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IUAHU t"'UDLlv U IILII II::.;J vVIVIIVII.;J.;JIV"APPROVED EFfIECTiVE
Original MAR 11 'Sheet No.
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Issued: February 5, 1998 Effective: March 9, 1998
Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
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MAR 11 'MAR 9- '
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.
MAR 11 'MAR 9- '
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IUAHU J-'utjUl.; U IILIIIt:~ l.;UMMI~~IUNAPPROVED EFfECTIVE
Original
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Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
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CASCADE BASE RATE AREA MAP
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CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.
MAR 11 'MAR 9 - '
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9 - '
SCHEDULE NO. AB
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Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998Issued: February 5, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Cancelling
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE
Original Sheet No.
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9 - 'Cancelling
SCHEDULE NO. AB
ELK CITY BASE RATE AREA MAP
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Issued: February 5, 1998
Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9- '
SCHEDULE NO. AB
ELK CITY EXCHANGE AREA MAP
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Issued: February 5, 1998
Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9- 'Cancelling
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.Cancelling MAR 11 'MAR 9 - '
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.
Sheet No.
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
MAR 11 'MAR 9- '
SCHEDULE NO. AB J2- SECRETARY
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.Cancelling MAR 11 'MAR 9- '
SCHEDULE NO. AB
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Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998Issued: February 5, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.
Sheet No.
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE
Cancelling
MAR 11 'MAR 9-
SCHEDULE NO. AB Jl. SECRETARV
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. 10-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.
Sheet No.Cancelling fIlM 11 'MAR 9- '
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE
SCHEDULE NO. AB Jl. ~SECRETARV
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Issued: February 5, 1998 Effective: March 9, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MM 11 'MAR 9 - 'Cancelling
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Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.
Sheet No.
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
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Issued: February 5, 1998
Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9 - '
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFF-ECTIVE
Cancelling
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Sheet No.MAR 11 'MAR 9 - '
SCHEDULE NO. AB
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.Cancelling MAR 11 'MAR 9- '
SCHEDULE NO. AB
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Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998Issued: February 5, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9- '98Cancelling
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9- 'Cancelling
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Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9- '
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. 10-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf'ECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9- '
J2 SECRETARY
Issued: February 5, 1998
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F. Wayne Lafferty
Vice President
Telecom - Regulatory AffairsAdvice Letter No. ID-98-
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFPECTIVE
Original Sheet No.
Sheet No.
MAR 11 'MAR 9- 'Cancelling
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Issued: February 5, 1998
Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9 - 'Cancelling
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.
MAR 1 1 'MAR 9- '
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.
MAR 11 'MAR 9 - '
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC U IIlITIES COMMISSIONAPPROVED EFrECTIVE
Cancelling
Original Sheet No.
Sheet No.
MAR 11 'MAR 9- '
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9- 'Cancelling
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SCHEDULE NO. AB
SPRINGFIELD EXCHANGE AREA MAP
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Original Sheet No.
Sheet No.MAR 11 'MAR 9- 'Cancelling
SCHEDULE NO. AB
OLA BASE RATE AREA MAP
~nA- j2 SECRETARY
TtON
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFfECTIVE
Original Sheet No.
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MAR 11 'MAR 9- 'Cancelling
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Issued: February 5, 1998
Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.
Sheet No.Cancelling
IDAHO PUBLIC UTILITIES COMMISSIOAPPROVED EFFECTIVE
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Issued: February 5, 1998 Effective: March 9, 1998Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory AffairsAdvice Letter No. ID-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSION,L\PPROVED EFFECTIVE
Cancelling
Original Sheet No.
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998
Advice Letter No. 10-98-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 11 'MAR 9 - '
SCHEDULE NO. AB
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Advice Letter No. ID-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998Issued: February 5, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905 IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFf-'ECTIVE
Cancelling
Original Sheet No.
Sheet No.MAR 1 1 'MAR 9 - '
SCHEDULE NO. AB
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Advice Letter No. 10-98-
Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory Affairs
Effective: March 9, 1998Issued: February 5, 1998
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
IDAHO PUBLIC UTILITIES COMMISSIONAPPROVED EFFECTIVE
Cancelling
Original
I I ZONE
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Issued: February 5, 1998 Issued By
F. Wayne Lafferty
Vice President
Telecom - Regulatory AffairsAdvice Letter No. 10-98-
Effective: March 9, 1998
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 18, 2005 Oct. 1, 2005
Per O.N. 29914
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULES
INDEX TO RULES
Rule Sheet
Number Title Number
12 Adjustments for Municipality Taxes or Fees 41
13 Automatic Dialing - Announcement Devices 42
10 Connection of Service and Facilities on
Premises of Customer 36
11 Customer's Private Service Not for
Public Use 40
3 Customers' Requirements for Service 15
1 Definitions 3
2 Description of Service 12
5 Limitation of Liability 25
8 Outside Plant Facilities and Service
Connections 31
9 Recorded Public Announcements on Utility
Facilities 35
4 Telephone Directories, Listings, and
Numbers 24
6 Temporary Service 29
7 Work Performed Outside Regular Working
Hours and Right of Access 30
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
For the purpose of these tariff schedules, the terms and expressions listed below shall have the
meanings set forth opposite them.
ACCESS LINE INSTALLATION CHARGE - A nonrecurring charge made to cover all or a portion of the
cost associated with the installation of telephone access line.
ACTUAL COST - Actual cost refers to the cost of materials plus the rate per hour at the utility's
construction labor rate.
ADDITIONAL LISTING - Any listing of a name or other authorized information in connection with a
customer's telephone number in addition to that to which he is entitled in connection with his regular
service.
AIR LINE MILE - As used in connection with air line mileage measurements in determining charges;
means statute mile or 5,280 feet.
APPLICANT - The person making application to the utility for service.
AUTOMATIC DIALING - ANNOUNCING DEVICES - Any automatic terminal equipment which
incorporates:
1. (a) Storage capabilities of numbers to be called, or
(b) A random or sequential number generated that produces numbers to be called, and
(c) An ability to dial a call, and
2. Has the capabilities of working alone or in conjunction with other equipment of disseminating a
prerecorded message to the number called.
AUXILIARY LINE - An additional network access line from the same central office to the same premises
as the main network access line and associated therewith.
BASE RATE AREA - A more closely built-up section of the exchange area in which the basic access line
rates apply without outside plant facility charges.
BATTERY POWER - A source of electrical energy furnished for the operation of telephone equipment.
BURIED WIRE OR CABLE - A wire or cable designed for use in underground construction and utilized in
extending the utility's outside plant facilities.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
BUSINESS SERVICE - Exchange service furnished to customers whose actual or obvious use of the
service is for conducting a business, trade, or profession or whose use of the service is obviously not
confined to domestic use. Customers moved from residential to business will be notified by the company
of their right of appeal with the Idaho Public Utilities Commission. If the directory listing denotes the
character of service to be for business use, the rates for business service will apply.
CALL FORWARDING - A function which allows incoming calls to be advanced to another telephone
number in the same or different exchange. The number the calls are advanced to may be changed as
required by the subscriber.
CALL WAITING - A tone provided to the party using the telephone to indicate another call is waiting on
the line. Successive transfers between calling parties can be accomplished through hookswitch
operation.
CENTRAL OFFICE - A telephone utility's switching office unit by means of which one telephone station
may be connected to another by means of access lines.
CHANNEL - A path for communication or signaling between two or more locations which provide service
to the general public having the necessary equipment and interconnecting customer lines and trunks.
COMMISSION - The utility regulatory body of the State of Idaho.
COMMUNICATION SYSTEM - A combination of equipment and facilities which fulfill the communication
requirement of a customer.
COMPANY - Name of company (Citizens Telecommunications Company of Idaho).
COMPLEX SERVICE - Key equipment and switching system services including, KTS, PBX, Centrex,
TAS associated with flat and measured, WATS, local, extended and foreign exchange services.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
CONFORMING ANSWERING DEVICE - A customer-provided device which automatically answers
incoming calls, transmits a prerecorded voice message or appropriate audible signal to the calling party,
records a voice message from the calling party if so designed and arranged, and automatically
disconnects from the line in a prearranged manner on completion of the last of the functions for which it
was designed and arranged as described in this paragraph. The Conforming Answering Device may
include remote interrogation and/or device function control. A Conforming Answering Device must
incorporate an Authorized Protective Connecting Module and must bear a valid Conformance Number.
CONNECTING ARRANGEMENT - The equipment provided by the utility to accomplish the direct
electrical connection of customer-provided facilities with the outside plant facilities of the utility.
CONTINUOUS PROPERTY - Property owned or leased and occupied by a customer, which is not
separated by public thoroughfare or by property occupied by others.
CONTRACT - The service application agreement between a customer and the company under which
service and/or facilities are furnished in accordance with the provisions of applicable tariffs and under
special conditions.
CUSTOM CALL FEATURES - A term describing special features provided from a digital central office.
CUSTOMER - A person or legal entity who has applied for, has been accepted, and is currently receiving
service.
CUSTOMER-OWNED PAY TELEPHONE (COPT) SERVICE - A customer-provided pay telephone
service (coin or coinless) for public or nonpublic use. This service is provided on an instrument-
implemented basis rather than central office basis and must be connected to a network access line (PAL,
XCOT, COT1, COTR).
CUSTOMER PREMISES EQUIPMENT - Devices or apparatus and/or their associated wiring provided by
a customer for use at the customer's premises.
CUSTOMER REQUEST CHARGE - A charge for recording and processing information necessary to
execute customers' requests pertaining to telephone service.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 18, 2005 Oct. 1, 2005
Per O.N. 29914
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
FLAT RATE SERVICE - Exchange service furnished at a fixed periodic charge.
FOREIGN EXCHANGE SERVICE - Exchange service furnished to a customer from a central office
located in an exchange other than that in which the customer's primary station is located.
GRANDFATHERED SERVICE - Existing service not available to new customers.
HARM - Harm consists of hazards to personnel, damage to utility equipment, and impairment of service
to persons other than the user of the customer-provided equipment. Types of harm include, but shall not
be limited to, voltages dangerous to personnel, destruction of or damage to utility equipment, induced
noise or cross talk, incorrect dial pulsing, failure of supervision, false answer, incorrect billing, absence of
voice band transmission path for call progress signals, and loss of capability to answer an incoming call.
INDUCTIVE CONNECTION - Electromagnetic coupling between customer-provided equipment and
utility equipment by means of mutual inductance between an inductor in the utility equipment and a
customer-provided inductor external to the utility equipment.
INTEREXCHANGE CARRIER - Any service company which provides toll service to customers between
LATAs or states.
INTERFACE - The point of interconnection between terminal equipment and telephone network access
lines.
KEY TELEPHONE ACCESS SERVICE - Exchange service furnished by means of network access lines.
LIFELINE - See Telephone Assistance Program
LOCAL NON-NETWORK ACCESS TELEPHONE SERVICE - A service furnished for the customer's own
use by means of a circuit to which are permanently connected two or more telephones and which shall
not be connected for exchange service.
LOCAL PRIVATE LINE - A dedicated non-switched line located wholly within an exchange.
LOCAL SERVICE - See Exchange Service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 8
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
MILEAGE - Term used in measuring and charging for outside plant facilities in relation to off-premises
extensions.
NETWORK ACCESS LINE - An outside plant facility from the telephone company's central office to a
customer's premises which provides direct access to the local exchange and/or the toll switching
networks.
NONLISTED SERVICE - A customer-requested arrangement omitting a customer's number from the
telephone directory but not from the information records.
NONPUBLISHED SERVICE - A customer-requested arrangement omitting the customer's number from
both the telephone directory and the information records.
NONRECURRING CHARGE - A one-time charge associated with certain installations, change or transfer
of services, either in lieu of or in addition to recurring monthly rates.
OFF-PREMISES STATIONS AND EXTENSIONS - The wire facility used in providing an off-premises
access line.
ONE-PARTY SERVICE - A network access line and outside plant facility assigned for the use of one
customer only.
OUTSIDE PLANT FACILITIES - The connecting facilities over which telephone service is provided a
customer, and includes but is not restricted to, open wire, aerial, and underground cable and wire.
PARTY LINE SERVICE - A network access line serving two or more customers.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 9
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
PAY TELEPHONE SERVICE - See Customer-Owned Pay Telephone Service.
PERMANENT DISCONNECT - Complete termination of a network access line.
POINT OF DEMARCATION - See Standard Network Interface
PREMISES - In multiple occupancy buildings, a customer's premises are confined to that portion of
building owned or leased by the customer. In single occupancy buildings or where more than one
building is occupied by one firm or individual, the customer's premises include the buildings occupied by
the customer or the same continuous property and not separated by public thoroughfare or by property
occupied by others.
PRIVATE BRANCH EXCHANGE (PBX) SERVICE - Exchange service furnished by means of network
access lines to the utility's central office.
PUBLIC ACCESS LINE (PAL) - An exchange line, using a measured rate where available, to which a
customer provided instrument is connected, to provide pay telephone service.
REGISTERED PROTECTIVE CIRCUITRY - Separate, identifiable, and discrete electrical circuitry
designed to protect the telephone network from harm which is registered in accordance with Part 68 of
the Federal Communications Commission's Rules and Regulations.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 10
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
RESIDENCE SERVICE - Exchange telephone service furnished a customer at a residence or place of
dwelling where the actual or obvious use is for domestic purposes.
RESTORAL OF SERVICE CHARGE - A charge applicable when service that has been temporarily
disconnected is restored.
SERVICE CONNECTION - See Access Line Installation Charge.
SERVICE CONNECTION CHARGE - See Access Line Installation Charge.
SPEED CALLING - A feature allowing a telephone user to reach frequently called numbers by
abbreviated dialing.
STANDARD NETWORK INTERFACE - The points of common termination of company-provided and
customer-provided facilities.
SUPERSEDURE - The transfer of service, including the telephone number, from one customer to
another with the express written consent of both the relinquishing customer and the new customer. The
new customer assumes responsibility for all charges outstanding.
SURCHARGE - A special rate designed to recoup revenues for program(s) which are approved by the
PUC and are billed to all customers who are not participating in the program.
TARIFF - The index, definitions, rules and regulations, rates, charges, conditions of service,
concurrences, and maps adopted and filed by the company and approved by the Idaho Public Utilities
Commission.
TELEPHONE ASSISTANCE PROGRAM - A program which provides reduced monthly rates for low
income residential customers who meet eligibility requirements established by the Commission.
TEMPORARY DISCONNECT - The suspension of telephone service at the request of the customer or on
the initiative of the company without permanent disconnect of service. Written notice of suspension of
service is required if done at the initiative of the company.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 11
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 1
DEFINITIONS
TEMPORARY SERVICE - Exchange service definitely known to be required for a short period, such as
service provided for contractors for use during construction of a building, campaigns, mine development,
and lumbering operations, etc.
THREE-WAY CALLING - A feature providing the capability to add a third party to an existing
conversation.
TOLL MESSAGE - A completed telephone call via the established toll network.
TOUCHTONE SERVICE - A service arrangement permitting the use of push button equipped telephone
sets in lieu of rotary dial equipped telephone sets to originate calls.
TRADE NAME - The name or style under which an individual or concern conducts its business and by
which it is generally known to the public.
TRENCHING COSTS - Cost of excavating, backfilling, and compacting, and where necessary, cost of
breaking and repaving pavement and of restoring landscaping.
TRUNK LINE - A network access line from one central office to another or between PBX system and a
utility central office.
UNDERGROUND SUPPORTING STRUCTURE - Conduit, manholes, handholes, and pull boxes where
and as required, plus trenching costs as defined in Trenching Costs above.
UTILITY - The Public Utility named herein.
ZONE - A recurring mileage incremental in addition to the access line rate for that portion of the service
located outside the base rate area.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 12
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE
A1 General
B1 Exchange service is available by means of facilities owned and maintained by the utility
operated from central offices designated by the utility. In certain exchanges extended
service is furnished with availability of exchange service to other exchange areas of the
utility or of a connecting utility. Foreign exchange service from other exchanges of the
utility or connecting utilities is furnished in designated areas.
B2 Toll service is furnished either by means of the utility's toll lines or lines to a connecting
utility or both.
B3 The utility normally furnishes dial and touchtone telephone service. Touchtone
telephone service is furnished where facilities are available.
B4 In general, the exchange areas are generally divided into one base rate area, and one or
more suburban areas outside the base rate area.
A2 Service
The utility furnishes exchange network access service in its service territory in accordance with
its effective tariff schedules and, in general, as follows:
B1 Classes of service furnished
C1 Business service
C2 Residence service
B2 Types of service furnished
C1 Flat rate service
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 13
Canceling Original Sheet No. 13
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-04 Regulatory and Government Affairs
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE
A2 Service (continued)
B3 Grades of service
In general, the following grades of service are furnished:
Grade of Service Area Applicable
One-party B.R.A.
Key line exchange service B.R.A.
Private branch exchange service B.R.A.
B.R.A. - Base Rate Area Z.A. - Zone A
Z.B. - Zone B
Miscellaneous services, including private line, are furnished by the utility in accordance
with the tariff schedules.
Unless specifically identified as such, two and four wire circuits provided in this tariff are
not intended to support high speed data applications.
Exchange service generally consists of:
C1 Network access service lines.
C2 Facilities between company central office and customer location.
C3 Extended area service.
(N)
N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 14
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 2
DESCRIPTION OF SERVICE
A3 Non-Network Access Lines
Non-network access will be provided solely for communication between points thereon and will
not be connected with the utility's network access line.
A4 Seasonal Service
Seasonal service is offered to residential customers at 75% of the applicable rate with proof of
permanent residence service other than a seasonal location.
A5 Interexchange Receiving Service
Interexchange receiving service will be furnished over the utility's toll circuits from one exchange
to the customer's station location in another exchange, with the customer assuming responsibility
for payment of the toll charges.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 15
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
INDEX
Subject Sheet Number
Advance Payments 19
Application of Business and Residence Rates 18
Application for Service 16
Requirement of Customer 16
Cancellation of Application 17
Limit of Conversation and Emergency Use 18
Responsibility for Payment of Bills 18
Billing and Payment of Bills 21
Deposits and Credits 20
Discontinuance of Service 21
Disputed Bills 23
Establishment of Credit 19
Grounds for Refusal of Service 22
Notices 20
Obligation to Provide Service 19
Reestablishment of Credit 19
Supersedure 23
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 16
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A1 Application For Service
B1 Requirement of customer
Each applicant for telephone service will be required to complete an application form.
The application form will generally set forth the following information:
C1 Date and place of application.
C2 Location of premises to be served.
C3 Date applicant will be ready for service.
C4 Purpose for which service is to be used (business or residence).
C5 Address to which bills are to be mailed or delivered.
C6 Whether applicant is the owner or tenant of, or agent for, the premises.
C7 Service desired - class, type, and grade.
C8 Information for listing in alphabetical and classified telephone directories.
C9 Such other information as the utility may reasonably require.
The utility may accept an oral or written application from a customer for additions to or
changes in the present service.
Any application is merely a request for service and does not in itself bind the utility to
furnish the service except under reasonable conditions as set forth in the tariff
schedules, nor does it bind the applicant to take service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 17
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A1 Application For Service (continued)
B2 Cancellation of application
An application for service canceled by the applicant or by the utility prior to the
establishment of the service applied for is subject to the following conditions:
C1 Canceled by applicant
D1 If cancellation of an application for service is requested by the applicant
prior to the time service is connected, the application will be canceled by
the utility and the utility will collect all charges applicable to any service
actually installed at the time of the requested cancellation, or such other
amounts as may be specifically provided for by written contract
previously made in accordance with the tariff schedules.
D2 If cancellation of an application for service is requested by the applicant
subsequent to the connection of service, such cancellation will be
considered as an order to discontinue service and the utility will collect
all charges applicable to the connection of service. The minimum
requirements of the rate schedule under which service is furnished will
apply.
C2 Canceled by the utility
If applicant refuses to comply with the requirements set forth in the utility's tariff
schedules prior to the establishment of service, the utility may cancel the
application, in which case any amounts collected from the applicant will be
refunded.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 18
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A1 Application For Service (continued)
B3 Limit of conversation and emergency use
Exchange calls of a customer of party line service may be limited; under the law of the
State of Idaho a person is guilty of a misdemeanor if he shall
C1 Willfully refuse to immediately relinquish a party line when informed that such
line is needed for an emergency call, and in fact such line is needed for an
emergency call, to a fire department or police department or for medical aid or
ambulance service;
C2 Secure the use of a party line by falsely stating that such line is needed for an
emergency call.
B4 Responsibility for payment of bills
The customer for telephone service is held responsible for the payment of all exchange,
toll, and other charges properly applicable to his service in accordance with the tariff
schedules.
A2 Application Of Business And Residence Rates
B1 Business or residence classification of customer service is determined by the character
of use to be made of the service.
B2 Service is classified as business service and business rates apply where the use is
primarily or substantially of a business, professional, institutional, or otherwise
occupational nature, or where the service or any part thereof is furnished at a business
location. Where the telephone number is used in connection with business, professional,
institutional or occupational advertising or other promotional media, business rates will
apply, except when a residence telephone number is advertised as an alternate call
number in connection with a business telephone number.
B3 Service is classified as residence service and residence rates apply where the use is
primarily or substantially of a social or domestic nature and the business use, if any, is
incidental.
B4 When it is determined that a customer to residence service is using the service in such a
manner that it should be reclassified as business service under the above provisions, the
utility will discontinue the service of such customer in the event he refuses to permit his
service to be classified as business service and pay applicable business rates.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 19
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A3 Obligation To Provide Service
The utility's obligation to furnish service is dependent upon its ability to secure and retain without
unreasonable expense suitable facilities and rights for the construction and maintenance of the
necessary pole lines, circuits, and equipment.
A4 Establishment Of Credit
"We adopt by reference the Rules and Regulations For All Telephone Companies Under the
Jurisdiction of The Idaho Public Utilities Commission promulgated in Order No.15290 in Case
No. P-300-6 by the Idaho Public Utilities Commission and all amendments to those rules which
may be hereafter adopted by the Idaho Public Utilities Commission.
Copies of these Rules and Regulations are on file in every business office and are available for
public inspection."
A5 Reestablishment Of Credit
"We adopt by reference the Rules and Regulations For All Telephone Companies Under the
Jurisdiction of The Idaho Public Utilities Commission promulgated in Order No.15290 in Case
No. P-300-6 by the Idaho Public Utilities Commission and all amendments to those rules which
may be hereafter adopted by the Idaho Public Utilities Commission.
Copies of these Rules and Regulations are on file in every business office and are available for
public inspection."
A6 Advance Payments
B1 An applicant for telephone service may be required to pay in advance at the time
application for service is made, the service connection charges applicable, together with
at least one month's charges for the services, equipment, and facilities applied for, and
where necessary, in the opinion of the utility, the estimated amount of construction and
installation charges.
B2 The amount of the advance payment will be credited to the customer's account and
applied to any indebtedness under the contract for services, equipment, and facilities
furnished, for service connection, move and change charges, and for toll messages.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 20
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A7 Deposits And Credits
"We adopt by reference the Rules and Regulations For All Telephone Companies Under the
Jurisdiction of The Idaho Public Utilities Commission promulgated in Order No.15290 in Case
No. P-300-6 by the Idaho Public Utilities Commission and all amendments to those rules which
may be hereafter adopted by the Idaho Public Utilities Commission.
Copies of these Rules and Regulations are on file in every business office and are available for
public inspection."
A8 Notices
B1 Notice to customers
C1 Notices from the utility to a customer normally will be given in writing and mailed
to his address.
C2 In emergencies the utility may resort to verbal notices given by telephone or by
personal contact.
B2 Notices from customers
Notices from a customer to the utility may be given verbally by him or his authorized
agent at the utility's office, or by written communications mailed thereto.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 18, 2005 Oct. 1, 2005
Per O.N. 29914
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 22
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A11 Grounds For Refusal Of Service
B1 A utility may refuse to establish service if any of the following conditions exist:
C1 The applicant has an outstanding amount due for former utility services, and the
applicant is unwilling to make arrangements with the utility for payment.
C2 A condition exists which in the utility's judgment is unsafe or hazardous to the
applicant, the general population, or the utility's personnel or facilities.
C3 Refusal by the applicant to provide the utility with a deposit when the customer
has failed to meet the credit criteria for waiver of deposit requirements. Deposits
are not required for Residence Telecommunications Assistance Program
(Lifeline) customers who choose to add optional Call Restriction Service at no
charge.
C4 Customer is known to be in violation of the utility's tariffs filed with the
Commission or of the Commission's Rules and Regulations.
C5 Failure of the customer to furnish such funds, service, trench, equipment, and/or
rights-of-way necessary to serve the customer and which have been specified by
the utility as a condition for providing service.
C6 Service which has been disconnected for nonpayment at the premises will not be
reestablished for another applicant, married or otherwise, if the delinquent
customer still resides on the premises.
B2 Legal requirements
The service is furnished subject to the condition that it will not be used for an unlawful
purpose. Service will not be furnished if any law enforcement agency, acting within its
jurisdiction, advises that such service is being used or will be used in violation of law, or
if the utility receives other evidence that such service is being or will be so used.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 23
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 3
CUSTOMERS' REQUIREMENTS FOR SERVICE
A12 Disputed Bills
In the event of dispute between the customer and the utility respecting any bill, the utility shall
promptly make such investigation as shall be required by the particular case, and report the
result to the customer. In the event that the complaint is not reconciled, the utility or the
customer may make application to the Commission for review of the complaint. The utility will
maintain a record of all complaints and the results thereof for six months.
A13 Supersedure
An applicant who otherwise qualifies for immediate establishment of service may supersede the
service of a customer discontinuing that service when the applicant is to take service on the
same premises where that service is being rendered when a written notice to that effect from
both the customer and applicant is presented to the utility and where an arrangement acceptable
to the utility is made to pay outstanding charges against the service. Special services network
access charge is applicable.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 24
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 4
TELEPHONE DIRECTORIES, LISTINGS, AND NUMBERS
A1 The utility will distribute to its customers without charge such directory information as, in its
opinion, is generally necessary for the efficient use of the service. Other directories will be
furnished at the discretion of the utility at a reasonable charge.
A2 The utility's liability arising from errors in or omissions of directory listings shall be limited to and
satisfied by a refund not exceeding the amount of the additional listing charges for the
customer's service affected during the period covered by the directory in which the error or
omission occurs.
A3 The utility, in accepting listings as prescribed by applicants or customers, will not assume
responsibility for the result of the publication of such listings in its directories, nor will the utility
be a party to controversies arising between customers or others as a result of such publication.
A4 Telephone Numbers
The customer has no property right in the telephone number nor any right to continuance of
service through any particular central office, and the utility may change the telephone number of
central office designation of a customer whenever it considers it desirable in the conduct of its
business.
A5 Nonpublished Telephone Numbers
B1 A customer may request that the telephone number of his service not be published in the
utility's directories. If the customer shall make such a request, the utility will take
reasonable precautions not to publish the number in any of its publicly distributed
directories and, except when required by law, not to disclose the number to any person
other than representatives of law enforcement agencies, its own employees or
representatives, or those of other telephone companies, or other telephone customers
who are billed for calls placed from nonpublished numbers.
B2 The customer releases, indemnifies, and holds harmless the utility from any and all loss,
claims, demands, suits, or other action or any liability whatsoever, whether suffered,
made, instituted, or asserted by the customer or by any other person, caused or claimed
to have been caused directly or indirectly by the publication of such number or the
disclosure or nondisclosure of said number to any persons.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 25
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 5
LIMITATION OF LIABILITY
A1 Limitation Of Liability
B1 Liability of the utility for damages arising out of mistakes, omissions, interruptions,
delays, errors, or defects in any of the services of facilities furnished
C1 Except in case of actionable negligence, the liability of the utility for damages
arising out of mistakes, omissions, interruptions, delays, errors, or defects in any
of the services or facilities furnished by the utility (including exchange, toll,
private line, supplemental equipment, directory and all other service) shall in no
event exceed an amount equal to the pro rata charges to the customer for the
period during which the services or facilities are affected by the mistake,
omission, interruption, delay, error, or defect provided; however, where any
mistake, omission, interruption, delay, error, or defect in any one service or
facility affects or diminishes the value of any other service, said liability shall
include such diminution, but in no event shall the liability exceed the total
amount of charges to the customer for all services or facilities for the period
affected by the mistake, omission, interruption, delay, error, or defect.
C2 Interruptions of service
D1 Credit allowance
E1 This credit will be applicable to all services not referenced under
D2 of this rule, Service Guarantee Credit. The utility will allow
customers credit in all cases where the utility's facilities are "out
of service," except when the "out of service" is due to the fault of
the customer or to a temporary discontinuance for nonpayment
of a bill, for periods of one day or more from the time the fact
was reported by the customer or detected by the utility. The
amount of credit will be equal to the total fixed monthly charge
for exchange service multiplied by the ratio of the number of
days "out of service" to the number of calendar days in the
billing period within which the "out of service" occurs.
E2 A day "out of service" will be considered to exist when outgoing
service is not available for a period of twenty-four consecutive
hours. When any "out of service" period continues for a period
in excess of an even multiple of twenty-four consecutive hours,
the total period upon which to determine the credit allowance will
be taken to the next higher even twenty-four multiple. In no
case will the credit allowance for any period exceed the total
fixed charges for exchange service for that period.
E3 Other than as expressly provided under Condition A1 B1 C2 D2
of this rule, Service Guarantee Credit, in no case will a credit
allowance for any period exceed the total fixed charges for the
exchange service for that period.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 26
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 5
LIMITATION OF LIABILITY
A1 Limitation Of Liability (continued)
B1 Liability of the utility for damages arising out of mistakes, omissions, interruptions,
delays, errors, or defects in any of the services or facilities furnished (continued)
C2 Interruptions of service (continued)
D2 Service guarantee credit
E1 The utility will credit a customer's account by an amount equal to
the monthly rate for one month of basic exchange service
(Network Access Line Service), if the customer reports an out-
of-service condition which has deteriorated service to the extent
that the customer cannot make local calls or cannot receive
local calls or cannot use the service for voice-grade
communications because of cross talk, static, or other
transmission problems, and service is not restored (1) within
sixteen hours after the report of the outage if the customer
notifies the Utility that the service outage creates an emergency
for the customer or (2) within twenty-four hours after the report
of the outage if no emergency exists, except that outages
reported between noon on Saturday and 6:00 p.m. on the
following Sunday must be restored within forty-eight hours or by
6:00 p.m. on the following Monday, whichever is sooner.
E2 The credit will not apply to "out of service" conditions resulting
from the willful neglect, misuse or abuse by the customer. The
credit will not apply to "out of service" conditions where the
outage is in the customer's inside wire or customer's premises
equipment. This credit will not apply to "out of service"
conditions resulting from natural disasters, or circumstances
beyond the control and knowledge of the utility. This credit also
will not apply to "out of service" conditions where service has
been temporarily or permanently discontinued for nonpayment
of bills.
E3 The credit will apply, when due to the fault of the company, a
commitment date for installation of primary service is missed.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 27
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 5
LIMITATION OF LIABILITY
A1 Limitation Of Liability (continued)
B1 Liability of the utility for damages arising out of mistakes, omissions, interruptions,
delays, errors, or defects in any of the services or facilities furnished (continued)
C3 Use of connecting utility facilities or services
When suitable arrangements can be made, outside plant facilities of other
utilities may be used in establishing connections to points not reached by this
utility's outside plant facilities. In establishing connections with the facilities of
other utilities, this utility is not responsible or liable for any action of the
connecting utility.
C4 Defacement of premises
The utility shall exercise due care in connection with all work done on customer's
premises. No liability shall attach to the utility by reason of any defacement or
damage to the customer's premises resulting from the existence of the utility's
facilities on such premises or by the installation or removal thereof unless such
defacement or damage is the result of the negligence of the utility.
C5 Errors in transmitting, receiving, or delivering oral messages by telephone.
The utility shall not be liable for errors in transmitting, receiving, or delivering
oral messages by telephone over the lines of the utility and connecting
telephone utilities.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 28
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 5
LIMITATION OF LIABILITY
A1 Limitation Of Liability (continued)
B1 Liability of the utility for damages arising out of mistakes, omissions, interruptions,
delays, errors, or defects in any of the services or facilities furnished (continued)
C6 Maintenance and repair
All ordinary expense of maintenance and repair in connection with facilities and
services provided by the utility is borne by the utility unless otherwise specified
in this tariff. In case of damage to or destruction of any of the utility's facilities or
accessories due to the negligence or willful act of the customer and not due to
ordinary wear and tear, the customer will be held responsible for the cost of
restoring the equipment or facility to its original condition, or of replacing the
equipment or facility destroyed.
C7 Temporary suspension for repairs
The utility shall have the right to make necessary repairs or changes in its
facilities at any time and will have the right to suspend or interrupt service
temporarily for the purpose of making necessary repairs or changes in its
system. When such suspension or interruption of service for an appreciable
period is necessary, the utility will give the customers who may be affected
reasonable notice thereof as circumstances will permit, and will prosecute the
work with reasonable diligence, and, if practicable, at such times as will cause
the least inconvenience to the customers. When the utility is repairing or
changing its facilities, it shall take appropriate precautions to avoid unnecessary
interruptions of conversations on customer's service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 29
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 6
TEMPORARY SERVICE
A1 Establishment Of Temporary Service
The utility will, if no undue service impairment to its existing customers will result therefrom,
furnish temporary service or service to speculative projects under the following conditions:
B1 The applicant shall pay, in advance or otherwise as required by the utility, the estimated
cost installed plus the estimated cost of removal, less the estimated salvage of the
facilities necessary for furnishing service.
B2 The applicant shall establish credit as required by Rule No. 3, except that the deposit
which may be required will be sufficient to reasonably protect the utility against the
assumed risk provided such policy is applied in a uniform and nondiscriminatory manner.
A2 Refunds
B1 The amount of refund upon reclassification of a customer's service from temporary to
permanent will be made on the basis of the outside plant facility charges schedule in
effect at the time the customer's service is reclassified.
B2 Total refunds shall not exceed the amount deposited and no interest shall be paid on the
amount advanced.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 30
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 7
WORK PERFORMED OUTSIDE REGULAR WORKING HOURS AND RIGHT OF ACCESS
A1 The rates and charges specified in the various sections of this tariff assume that work will be
performed during regular working hours and that work once begun will not be interrupted by the
customer. If, at the request of the customer, work is performed outside of regular working hours,
either to meet his convenience or because the time allowed is insufficient to permit completion
during regular working hours, or if the customer interrupts work which has begun, the customer
may be required to pay any additional cost incurred.
A2 Right Of Access
B1 The telephone utility's authorized employees may enter a customer's premises at all
reasonable hours for any purpose reasonably pertinent to the furnishing of telephone
service and the exercise of any and all rights secured to it by law or by the tariff
schedules.
B2 The utility may remove any or all of its property located on the customer's premises at
the termination of service as provided by the tariff schedules.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 31
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 8
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
A1 Outside Plant Facilities
B1 General
C1 Except as otherwise provided in these rules, the utility will, at its own expense,
furnish, install, and maintain all facilities necessary to service applicants or
customers in accordance with its lawful rates, rules, and current construction
standards.
C2 Pole line and buried wire extensions necessary to furnish telephone service will
be made by the utility in accordance with the tariff schedules provided dedicated
streets are available or acceptable easements can be obtained without additional
charge or condemnation. Outside plant facility charges are computed in
accordance with the regular rates set forth in the tariff schedules and the
payment of such charges gives the customer no ownership or control of the
extension.
C3 Except as otherwise provided, the utility may permit the customer to furnish the
outside plant facilities in accordance with the construction standards of the utility
in lieu of outside plant facility charges, but in all such cases the ownership of the
facilities shall be vested in the utility.
C4 Contracts for the telephone service, where outside plant facilities at filed charges
are necessary, may be required by the utility as a condition incident to the
establishment of service for a period not to exceed three years.
C5 All outside plant facilities will be owned and maintained by the utility.
C6 The utility will determine the specific type of construction and route to be used in
each particular case.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 32
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 8
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
A1 Outside Plant Facilities (continued)
B2 Facilities to the property of an applicant or customer (other than service connections)
C1 In areas where the utility desires to maintain underground rather than aerial
facilities for its operating convenience, the utility will, at no additional expense,
construct the necessary underground facilities for service connections in
accordance with its established construction standards.
C2 In all other cases (including facilities within subdivisions where, under agreement
with the tract owners or promoters, the utility has installed service by means of
underground facilities), if the applicant or customer requests underground
construction, he will be required to pay the difference between the cost of provid-
ing underground facilities and the estimated cost of constructing equivalent
aerial facilities. In lieu of all or part of such payment, the applicant or customer
may furnish such materials or perform such work as may be mutually agreed
upon between the utility and the applicant or customer. Upon acceptance by the
utility, ownership of any materials so furnished shall vest in the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 33
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 8
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
A2 Service Connections
B1 New underground service connections
When an applicant or customer, including a subdivider or developer, either requests or is
lawfully required to provide underground facilities, the utility will furnish such service
under the following conditions with respect to underground service connections.
C1 To property of applicant or customer, including subdivider or developer
D1 Tracts or subdivisions
The utility will construct underground service connections without charge
where right-of-way can, in the utility's judgment, be reasonably obtained,
and where soil conditions and topography are such that trenching costs
will not materially exceed the utility's average trenching costs. Where
right-of-way or trenching costs are materially excessive, the subdivider
or developer will pay the difference between that actual cost and
average right-of-way and/or trenching costs.
D2 All other cases
In all cases other than those included in A2.B1.C1.D1 above, if the
applicant or customer requests underground construction, he will be
required to pay the difference between the cost of providing
underground service connection and the estimated cost of constructing
the aerial equivalent. In lieu of all or part of such payment, the applicant
or customer may furnish such materials or perform such work as may be
mutually agreed upon between the utility and the applicant or customer.
Upon acceptance by the utility, ownership of any material so furnished
shall vest in the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 34
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 8
OUTSIDE PLANT FACILITIES AND SERVICE CONNECTIONS
A2 Service Connections (continued)
B1 New underground service connections (continued)
C2 On property of an applicant or customer including subdivider or developer
D1 Where the utility determines that conduit is to be used for the service
connection, the applicant or customer will furnish, install, and maintain,
at his expense, the required conduit in accordance with the utility's
specifications, or
D2 Where the utility determines that buried wire or buried cable is to be
used for the service connection, the applicant or customer will provide or
pay the cost of the underground supporting structure, and
D3 In either D1 or D2 above the utility will, at its expense, furnish, install,
and maintain the service connection wire or cable.
D4 When, for its own operating convenience, the utility desires to construct
and maintain underground facilities on the property of an applicant or
customer, such facilities will be provided at no charge to applicant or
customer.
B2 Interior wiring
Interior wiring in buildings to provide telephone service to the occupants will be
furnished, installed, and maintained by the owner of the building.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 35
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 9
RECORDED PUBLIC ANNOUNCEMENTS ON UTILITY FACILITIES
The Use Of Utility Facilities For Public Announcements Is Subject To The Following:
A1 For purposes of identification, customers of telephone service who transmit recorded public
announcements over facilities provided by the utility must include in the recorded message the
name of the organization or individual responsible for the service and the address at which the
service is provided.
A2 Customers transmitting factual public announcements such as time, weather, stock market
quotations, airline schedules, and similar information are excluded from the preceding condition.
A3 Failure to comply with the provisions of this tariff shall be cause for termination of the service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 36
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 10
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER
A1 Ownership And Use Of Facilities On Customer's Premises
B1 All facilities furnished by the utility in connection with a customer's service shall be
carefully used. The customer will be held responsible for any loss, damage or alteration
to facilities furnished by the utility on his premises, unless such loss or damage is due to
cause beyond his control.
B2 Except as provided herein and in the tariff schedules, no apparatus or device not in
compliance with the Federal Communications Commission's Rules, Regulations, and
Decisions shall be attached to or used in connection with telephone facilities provided by
the utility. The utility shall have the right to disconnect the service during the
continuance of such attachment or connection.
A2 Effective January 1, 1980, new installation or additions to customer premises equipment or
customer-owned facilities connected to the telecommunications network must conform to the
Federal Communications Commission's Rules, Regulations, and Decisions.
A3 Customer Premises Equipment
B1 General
C1 Customer premises equipment may be connected at the customer's premises to
outside plant facilities of the utility, beyond the point of demarcation, for use with
exchange service in compliance with the Federal Communications
Commission's Rules, Regulations and Decisions. The point of demarcation is as
set forth under Rule No. 1, DEFINITIONS.
C2 The utility may make changes in its equipment, operations or procedures where
such action is not inconsistent with the Federal Communication Commission's
Rules, Regulations, and Decisions.
C3 Ringer equivalence of customer premises equipment connected to the same line
will not exceed the allowable maximum for that line as determined by the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 37
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 10
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER
A3 Customer Premises Equipment (continued)
B2 Responsibility of the utility
C1 In compliance with the Federal Communication Commission's Rules,
Regulations, and Decisions, the utility will not be responsible to the customer or
otherwise should necessary changes be made in utility's facilities,operations or
procedures which may render any customer premises equipment obsolete,
require modification or alteration to such equipment or otherwise affect its use or
performance.
C2 A customer's service may be disconnected if customer premises equipment is
causing harm to utility's facilities.
C3 The utility shall not be responsible for the installation, operation, or maintenance
of any customer premises equipment. Network access lines of the utility are not
represented as adapted to the use of customer premises equipment. Where
such customer premises equipment is connected to utility's facilities, the
responsibility of the utility shall be limited to the furnishing of access lines
suitable for telephone service and to the maintenance and operation of such
access lines in a manner proper for such service. Subject to this responsibility,
the utility shall not be responsible for the through transmission of signals
generated by the customer premises equipment or for the quality of, or defects
in such transmission, or the reception of signals by the customer premises
equipment.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 38
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 10
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER
A3 Customer Premises Equipment (continued)
B3 Responsibility of the customer
C1 In compliance with the Federal Communications Commission's Rules,
Regulations, and Decisions, customer premises equipment may be connected to
the exchange network.
C2 All combinations of customer premises registered or non-registered equipment
(including but not limited to wiring) shall be installed, operated, and maintained
in compliance with requirements set forth in the Federal Communications
Commission's Rules, Regulations, and Decisions. No combination of customer
premises registered or non-registered equipment (including but not limited to
wiring), shall cause electrical hazards to utility personnel, interfere with the
operation of or cause harm to utility's equipment or facilities, or interfere with
service of persons other than the user of such equipment.
C3 Upon notice from the utility that the equipment of the customer is causing or is
likely to cause such interference or hazard, the customer shall make such
changes as may be necessary to remove or prevent such interference or hazard.
The utility may discontinue service for failure to comply with those provisions.
C4 The customer shall be responsible for payment of all utility charges for visits by
the utility to the customer's premises where a service difficulty is caused by
customer premises equipment. Visit charges are defined in the appropriate tariff
schedule.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 39
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 10
CONNECTION OF SERVICE AND FACILITIES ON PREMISES OF CUSTOMER
A3 Customer Premises Equipment (continued)
B4 Violation of tariffs
Except as set forth in the Federal Communications Commission's Rules, Regulations,
and Decisions where any customer premises equipment is used in violation of any of the
provisions of the tariff, the utility will take such immediate action as is necessary for the
protection of its facilities and network and will promptly notify the customer of the
violation. The customer shall discontinue use of the equipment or correct the violation
and shall confirm in writing to the utility within 5 days, following the receipt of written
notice from the utility, that such use has ceased or that the violation has been corrected.
Failure of the customer to discontinue such use or to correct the violation and to give the
required written confirmation to the utility within the time stated shall result in termination
of the customer's services until such a time as the customer complies with the provisions
of these tariffs.
B5 Utility liability
The customer indemnifies the utility against and holds the utility harmless from any and
all losses, claims, demands, causes of action, damages, costs of liability, in law or in
equity, of every kind and nature whatsoever (including, without limiting the generality of
the foregoing, losses, claims, demands, causes of action, damages, costs or liability for
libel, slander, fraudulent or misleading advertising, invasion of the right of privacy, or
infringement of copyright or patent) arising directly or indirectly from the material
transmitted over its facilities or arising directly or indirectly from any act or omission of
the customer or the calling party while using or attempting to use facilities furnished by
the utility or arising from combining with, or using in connection with facilities of the
utility, any equipment or systems of the customer.
A4 Premises wiring associated with customer premises registered communications systems must
comply with the Federal Communications Commission's Rules, Regulations, and Decisions and
an affidavit to that effect must be presented to the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 40
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 11
CUSTOMER’S PRIVATE SERVICE NOT FOR PUBLIC USE
A1 Telephone service, other than Customer-Owned Pay Telephone Service, is furnished for the use
of the customer, his family and persons residing in his home, or his employees or
representatives.
A2 Flat rate services are not installed on premises of a public character in a location where the
telephone would be accessible for use by the patrons of the customer or the public in general.
A3 If it is found that the customer is permitting public use of service furnished him for his private
use, the utility will thereafter provide Customer-Owned Pay Telephone Service, except where the
customer consents to the telephone being so located as to be inaccessible to the public or
permits no further public use after the matter has been called to his attention. If the customer
provides his own coin-operated telephone service, he must subscribe to a public access line
(PAL) and must comply with the rules, regulations, and conditions as set forth in this tariff.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 41
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 12
ADJUSTMENT FOR MUNICIPALITY TAXES OR FEES
When, at any future time, a municipality acquires the legal right to impose an occupation tax, license tax,
permit fee, franchise fee, or other similar charge upon the utility, and imposes the same by ordinance or
otherwise, such taxes, fees, or charges shall be billed to the customers receiving service within the
territorial limits of such municipality. Such billing shall allocate the tax, fee, or charge among its
customers uniformly on the basis of each customer's monthly charges for the types of service made
subject to such tax, fee, or charge.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 42
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. AC
RULE NO. 13
AUTOMATIC DIALING-ANNOUNCEMENT DEVICES
A1 An Automatic Dialing and Announcement Device (ADAD) dials telephone numbers it has been
programmed to dial and plays a recorded message when a call is answered.
A2 The use of automatic dialing and announcement devices (ADADs) that do not automatically
disengage the called party's line when the called party hangs up its receiver are absolutely
prohibited, except for their use in security and alarm systems or other systems in which the
called party has previously agreed to receive the ADAD's call and has consented to its line being
engaged in this manner.
A3 ADADs are prohibited from making unsolicited calls before 9:00 a.m. or after 9:00 p.m.
A4 ADADs are prohibited from calling public safety numbers such as police, fire, and emergency
services. ADADs are prohibited from calling unlisted,unpublished, or inward WATS numbers.
ADADs are prohibited from calling more than one number held by a given called party.
A5 ADADs should be charged-measured or message-business service rates when either are
available or flat rates reflecting their intensive use of the telephone network when the first two
are not available.
A6 All customers operating ADADs must notify the local telephone company from which they
purchase local exchange service of their connection of the ADAD and estimate how intensively
the ADAD is expected to use the local access line.
A7 Customers subscribing to business access line service under Schedule No. A-1 may connect
ADADs to the local exchange network.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

12th Revised Sheet No. 1
Canceling 11th Revised Sheet No. 1

Issued: November 9, 2006 Issued By Effective: December 9, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-07 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

LIST OF EFFECTIVE SHEETS

Sheets 1 through 40 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 12th Revised 21 Original
2 2nd Revised 22 Original
3 Original 23 Original
4 2nd Revised 24 1st Revised
5 1st Revised 25 1st Revised
6 1st Revised 26 2nd Revised
7 Original 27 1st Revised
8 5th Revised 28 Original
9 Original 29 Original
10 Original 30 2nd Revised
11 3rd Revised 31 Original
12 Original 32 1st Revised
13 1st Revised 33 Original
14 Original 34 Original
15 Original 35 Original
16 Original 36 Original
17 Original 37 Original
18 Original 38 1st Revised
19 Original 39 Original
20 Original 40 2nd Revised

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 20, 2006 Dec. 9, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

2nd Revised Sheet No. 2
Cancelling 1st Revised Sheet No. 2

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

INDEX
SUBJECT SHEET NO.

Call Restriction Service 10
Conditions 24
Centrex Advanced Private Line Termination Trunks 12
Conditions 31
Combination of Lines Service 9
Conditions 14
Conditional Party Line Service 14
Custom Calling Features 11
Conditions 25
Customer Owned Pay Telephone (COPTS) Service 5
Conditions 18
Customized Local Area Signaling Service (CLASS) 34
Direct-Inward-Dialing 13
Conditions 32
Directory Assistance 10
Conditions 17
Distinctive Ring 26
EAS Increments 5
Exchanges, List of 3
Extended Area Service Calling Area 4
Foreign Exchange Service 10
Conditions 15
Local Exchange Network Access Line Service 5
Message Charges 9
New Number Referral Service (Intercept Services) 13
Conditions 33
Optional Features 9
Optional Network Access Line Service 12
Remote Call Forwarding 12
Conditions 28
Idaho Telephone Service Assistance Program (ITSAP) also known as (Lifeline) 8
(also see Lifeline Surcharge, Schedule No. Z)
Conditions 30
Rotary Hunting 9
Seasonal Service 8
Conditions 16
Touchtone Service 15
Trouble Isolation 9

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.3
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
APPLICABILITY
Applicable to lines which provide direct access to the local and long distance exchange switching network
via a circuit provided between a telephone company central office and the customer's premises.
TERRITORY
Within the exchange area of all exchanges as said areas are shown on maps filed as part of the tariff
schedules.
LIST OF EXCHANGES
A1 Exchanges
Aberdeen Marsing
Cascade McCall
Carey New Meadows
Donnelly Parma
Elk City Riggins
Fairfield Springfield
Garden Valley Sweet
Homedale White Bird
Horseshoe Bend Wilder
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
2nd Revised Sheet No.4
Cancelling 1st Revised Sheet No.4
Issued: November 15, 2001 Issued By Effective: December 15, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-10 State Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
LIST OF EXCHANGES (continued)
A2 Extended Area Service Calling Area (EAS)
Originating
Exchange
Calling Area
Exchanges
Originating
Exchange
Calling Area
Exchanges
Aberdeen Aberdeen McCall Cascade
Springfield Donnelly
McCall
Carey Carey New Meadows
Riggins
Cascade Cascade White Bird
Donnelly
McCall New Meadows Cascade
New Meadows Donnelly
McCall
Donnelly Cascade New Meadows
Donnelly Riggins
McCall White Bird
New Meadows
Parma Adrian, OR ##
Elk City Elk City Homedale
Marsing
Fairfield Fairfield Parma
Wilder
Garden Valley Garden Valley
Horseshoe Bend Riggins McCall
Sweet New Meadows
Riggins
Homedale Homedale White Bird
Marsing
Parma Springfield Aberdeen
Ridgeview, OR Blackfoot#
Wilder Springfield
Horseshoe Bend Horseshoe Bend Sweet Emmett#
Garden Valley Garden Valley
Sweet Horseshoe Bend
Sweet
Marsing Caldwell#
Homedale White Bird McCall
Marsing New Meadows
Parma Riggins
Wilder White Bird
Wilder Homedale
Marsing
# Qwest Communications, Inc. (C)Parma
## Oregon – Idaho Utilities, Inc.(N)Wilder
(N)
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.5
Cancelling Original Sheet No.5
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES
A1 Local Exchange Network Access Line (1)
B1 Business Monthly Billing
Rate Code
Each network access line
One Party and Centrex $35.10 B1/BCMT (I)
PBX Trunk 61.45 PBX TK (I)
Key Line and Centrex 52.65 BKSL/CKLT (I)
Multi-Line 43.85 MLB (I)
Budget Measured Service (2) 27.95 B1 USS (I)
Public Access Line (3) 35.10 PAL (I)
Coin Supervision/Transmission 2.25 PTCST
(1)In addition to the rates stated above, surcharges in Schedule No. Z, trouble isolation
charge under Rates A3 B9, and service connection charges in Schedule No. A-5 also
apply.
(2)Plus usage, see RATES A3 B3 where facilities are available.
(3)See Condition A8.
(D)
(D)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.6
Cancelling Original Sheet No.6
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A1 Local Exchange Network Access Line (1) (continued)
Monthly Billing
B2 Residence Rate Code
Each network access line
One Party $17.50 R1 (I)
Key Line 26.25 RKSL (I)
Multi-Line 21.90 MLR (I)
Budget Measured Service (2) 13.98 R1 USS (I)
(1)In addition to the rates stated above, surcharges in Schedule No. Z, trouble isolation
charge under Rates A3 B9, and service connection charges in Schedule No. A-5 also
apply.
(2)Plus usage, see RATES A3 B3 where facilities are available.
(D)
(D)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.7
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A3 Local Exchange Network Access Line (continued)
B3 Budget measured service
C1 Usage allowance
A usage allowance of twenty (20) completed calls per month will apply before any
usage charge is applicable.
C2 Usage charge
In addition to the monthly rate a usage charge of $.15 per call will apply after the
monthly usage allowance of twenty (20) calls. There will be no increment charge
for length of a call.
C3 Change charge
Subsequent requests for a change in service (i.e., from measured to flat rate
service) will be charged as shown in Schedule No. A-5.
C4 Business limitations
Business budget measured service is not available to the general business public.
It is limited to organizations which do not conduct business over the telephone but
require a telephone for the health and welfare of the public. Examples of such
businesses are community halls, volunteer fire departments, and gun clubs
requiring safety phones. Business budget measured service must be used as the
primary service and cannot be used as a second line. If a customer for business
budget measured service adds an additional line(s), the business one-party flat rate
will apply to all lines, including the business budget measured line.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

5th Revised Sheet No. 8
Canceling 4th Revised Sheet No. 8

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

RATES (continued)

A3 Local Exchange Network Access Line (1) (continued)

B4 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline) (2)

Monthly
Credit

A monthly credit on residence
primary network access lines
will be given to qualified customers.

The applicable credit amounts are:

FCC Interstate Offset to End User
Subscriber Line Charge (SLC) (3)

FCC Supplemental Amount 3.50

State Credit 3.50

B5 Seasonal service (4)

Seasonal service for residence one-party service within the exchange areas of Garden
Valley, Riggins, Cascade, Donnelly, McCall, and New Meadows.

Monthly Billing
Rate Code

One party $13.13 SEAS

(1) In addition to the rates stated above, applicable surcharges in Schedule No. Z, trouble isolation
charge under Rates A3 B8, and service connection charges in Schedule No. A-5 also apply.

(2) See Condition A14.

(3) Dollar amount is equal to the current Federal Subscriber Line Charge accessed by the Company.

(4) See Condition A8.

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.9
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A3 Local Exchange Network Access Line (1) (continued)
Monthly Billing
Rate Code
B6 Optional features
C1 Combination of lines service
D1 Business One-party access line rates
D2 Residence One-party access line rates
B7 Rotary hunting additional charge per line
arranged in rotary group 1.00 RNL
B8 Message charges
C1 Nonlocal Charge Billing Code
D1 Toll calling See Schedule No. B-1
D2 Wide area telephone calling See Schedule No. B-2
D3 Thrift calling See Schedule No. B-3
B9 Trouble isolation charge, per access line (2).20 TIC
(1)In addition to applicable service charge in Schedule No. A-5.
(2)See Condition A2.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.10
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A4 Foreign Exchange Service (2)
Monthly Billing
Rate (1)Code
Business and residence one-party and Network access line rate applicable in
PBX trunk, network access line service.the foreign exchange.
A5 Directory Assistance Service (3)
B1 First three calls, local and/or intrastate
per line per month No Charge
B2 Each additional call over the three call
allowance (4).30 CDA
B3 Additional charge for each operator assisted
(no direct dialed) directory assistance call .50 -
A6 Call Restriction Service (CRS) (2)
B1 CRS 1 - Maximum restriction
C1 Single line business $ 3.00 TRR
C2 Single line residence $ 3.00 TRR
B2 CRS 2 - Limited restriction
C1 Single line business $ 0.00 TRL
C2 Single line residence $ 0.00 TRL
(1)In addition to applicable service connection charges as shown in schedule No. A-5.
(2)See Condition A6 and A11.
(3)See Condition A9.
(4)See Condition A9, B2 and B3.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905

3rd Revised Sheet No. 11
Canceling 2nd Revised Sheet No. 11

Issued: May 28, 2003 Issued By Effective: June 30, 2003
Aloa J. Stevens
Vice President
Advice Letter No. ID-03-04 State Government Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

RATES (continued)

A7 Custom Calling Service (1)
Monthly Billing
Rate Code

Business Residence

B1 Individual features

C1 Call Waiting $ 2.75 $ 2.00 CW B/CW R

C2 Call Forwarding

D1 Call Forward Variable 2.75 2.00 CF B/CF R

D2 Call Forward Busy 2.75 2.00

D3 Call Forward No Answer 2.75 2.00

C3 Three-way Calling 2.75 2.00 3WC B/3WC/R

C4 Speed Calling (8 code) 2.75 2.00 SC8 B/SC8 R

C5 Distinctive Ring 6.00 6.00 SRB / SRR

(1) In addition to applicable service charges as shown in Schedule No. A-5. See all Conditions A14.
(2)

(T)(M)

(M)

(N)

(N)
(D)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 20, 2003 June 30, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.12
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
RATES (continued)
A8 Optional Network Access Lines Services
Monthly Billing
Rate Code
Business Residence
B1 Remote call forwarding service
C1 First network access line
equipped 20.00 20.00 CCS RCF B/
CCS RCR R
C2 Additional network access line
equipped, each 20.00 20.00 SCRCF
B2 Fire alarm group ringing (1)19.75 19.75 FAGR
A9 Centrex Advanced Private Line Termination Trunks (2)
Installation Billing Monthly Billing
Charge Code Rate Code
B1 Centrex paging trunk $ 100.00 CTTK $ 18.00 GTDB
B2 Centrex TIE trunk 100.00 CCTK 18.00 GTDC
(1) See Condition A15.
(2) See Condition A16.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad enter, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 13
Cancelling Original Sheet No. 13

Issued: October 22, 2003 Issued By Effective: November 22, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-09 State Government Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

RATES (continued)

A10 Direct-Inward-Dialing (DID)(1)

Installation Monthly Billing
Charge Rate Code

B1 Each trunk arranged for DID $250.00 $12.00(2) DIDG

B2 First block of 100 directory
numbers (3) - 100.00 DID 100

B3 Additional block of 100
directory numbers (3) - 100.00 DID ADL 100

B4 20 directory numbers (3) - 40.00 (N)

A11 New Number Referral Service
(Intercept Services) (4) - - -

(1) See Condition A17.

(2) In addition to applicable PBX exchange network access line rate.

(3) Installation subject to service charges as shown in Schedule No. A-5 if not ordered with DID trunks.
(4) See Condition A18.

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Dec. 1, 2003 Dec. 1, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.14
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS
A1 Service under this schedule will be provided within the exchange area at the preceding rates plus
applicable service connection charges as shown in Schedule No. A-5.
A2 The rates and charges for network access line service do not include utility maintenance of inside
wire and associated jacks located on the customer side of the Point of Demarcation or exchange
access line termination associated with the exchange service.
Trouble isolation charge applies to all access lines.
A3 A District Area is a specific portion of an exchange area served by a particular central office or by a
group of central offices common only to that portion.
A4 Conditional Party-Line Service
Where central office or outside plant facilities are near total capacity conditions, and the utility
deems it necessary to require the freezing of all requests for one-party service to the affected area of
that exchange, the utility will provide four-party service within the exchange area until such time
facilities become available for customers to be upgraded to one-party service. See Schedule
No. X-1 for two and four-party line rates.
A5 Combination of Lines Service
In cases where selective ringing is requested by the customer, additional equipment necessary to
provide this service will be the responsibility of the customer.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.15
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A6 Foreign Exchange Network Access Line Service
B1 Rates for local service include service without additional charge to all telephones receiving
service from the particular exchange from which the foreign exchange service is furnished.
B2 The toll rates applicable in connection with toll service over foreign exchange local lines will
be in accordance with the toll tariff provisions of the foreign exchange effective in connection
with local service.
B3 Customers to foreign exchange service are not required to take service of the exchange
from which local service normally would be rendered on the premises on which foreign
exchange service is furnished.
B4 A directory listing in connection with foreign exchange service is provided in the directory for
the foreign exchange without additional charge. In addition, customers are also provided
with the same directory listing in the local directory without additional charge in connection
with foreign exchange service for each foreign exchange primary station.
B5 Additional listing and lines of information will be furnished to foreign exchange customers in
local or foreign directories in accordance with the tariff provisions in effect for the directory
containing the additional listing or line of information.
B6 Telephones will be installed on or off the premises on which the network access line is
located. Telephones installed off the premises on which the network access line is located
must be a premises of the customer. Recurring facility rates are applicable to off-premises
telephones in addition to the rates for telephones at the premises on which the network
access line is located.
A7 Touchtone service
Touchtone service was furnished in those exchanges where special central office equipment and
other serving arrangements had been provided. Touchtone service is now provided in all current
exchanges free of charge. See Schedule X-1.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.16
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A8 Seasonal Service
B1 Seasonal service at 75 percent of the applicable rate will be provided for a one year period.
B2 The minimum service period is one year. If service is discontinued in less than one year,
regular monthly charges will apply for all months of service provided at the reduced
seasonal rate.
B3 Local service rates for seasonal service shall be billed on a monthly basis. Customers to
this service are responsible for all toll charges incurred.
B4 Seasonal service is not intended as a low rate service and any indication that it is being so
used will be investigated in order to prevent abuse of this service. Proof of permanent
residence other than the seasonal location will be required by the utility.
B5 The utility will determine whether service is to be provided and shall be based upon the
customer's use of the service.
B6 The utility assumes no responsibility to intercept calls.
B7 Customers to seasonal service will have full inward and outward calling capabilities.
B8 Seasonal service is offered to customers for residence service only.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.17
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A9 Directory Assistance Service
B1 Directory assistance service is to provide the calling party with telephone numbers,
information that a customer has requested that the number not be provided, or that the
requested party has no telephone listing from the records of the utility's Directory
Assistance operator.
B2 The rate of $.30 does not apply to the following:
Requests originating from telephone services which the utility has determined are used on a
continuing basis by a person or persons incapable of using a published Telephone
Company directory because of visual, physical, or a functional disability. Also exempted
are calls originating from public, WATS, mobile, hospital, or residential health care service
telephones and emergency calls placed to "O" operators or 911.
B3 The allowance of three listing requests per line per month are not transferable between
separate accounts of the same customer.
B4 When a customer requests the assistance of a long-distance operator to obtain a listing
from the directory assistance operator, a surcharge of $.50 per listing requested will apply.
This operator surcharge is in addition to the $.30 charge per call.
B5 The utility shall establish practices and procedures to administer exceptions to the charge
for directory assistance, verify disabilities, and prevent abuse thereof.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.18
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service
B1 This service is available on a flat rate basis only.
B2 COPTS are allowed at any location.
B3 Applicable service connection charges, as specified in Schedule No. A-5, apply in addition
to rates specified in Schedule No. A-1.
B4 The COPTS owner shall be responsible for compliance with tariff conditions, the installation,
operation, and maintenance of any COPTS.
B5 The COPTS owner shall be responsible for payment of charges for all local and toll billings
originating from or accepted at this type of paystation. A mandatory security deposit may
be required as a condition of connection pursuant to Telephone Customer Relations Rule
IDAPA 31.D.2.
B6 The COPTS owner shall be responsible for the payment of Time and Material Charges as
provided in Schedule No. A-5 for visits by a utility employee to the customer's COPTS when
a service difficulty or trouble report results from the connection of the COPTS to the local
network.
B7 Directory listings for subscribers to public access line (PAL) service are provided under
conditions for furnishing business listings.
B8 A directory will be provided free of charge at initial installation and each time the directory is
reissued by the utility.
B9 COPTS may be connected only to public access line (PAL).
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.19
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service (continued)
B10 Idaho Public Utilities Commission's Order No. 19766, Case No. U-1500-155, requires each
COPTS owner to comply with the following rules:
C1 Applicants to be customers of record must apply for service with the utility on an
application form provided by the utility. The application is to be completed by both
the vendor of the telephone instrument and the customer of record. This
application must include:
D1 The full legal names, addresses and telephone number of the vendor(s) of
the telephone instrument(s) and the customer of record;
D2 The legal forms of business of the vendor(s) and the customer of record
(i.e., sole proprietorship, corporation, partnership, etc.) and their agents for
service of process in the state of Idaho if they are corporations.
D3 The location of each pay telephone instrument to be installed.
C2 COPTS must have the following operational characteristics:
D1 Must be able to reach the operator without charge and without using a
coin;
D2 Must be compatible for use with hearing aids and must be mounted in
accordance with height and location regulations for disabled persons
D3 Must allow completion of local and long-distance calls with the
interexchange carrier chosen by the COPTS owner.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.20
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service (continued)
B10 Idaho Public Utilities Commission's Order No. 19766, Case No. U-1500-155, requires each
COPTS owner to comply with the following rules: (continued)
C3 Approved pay telephone instruments are those that:
D1 Are registered under Part 68 of the FCC Rules and Regulations
(instrument-implemented), or, are not registered, but are connected behind
a protective coupler registered under Part 68 of the FCC Rules and
Regulations;
D2 Comply with the requirements of the Telecommunications for the Disabled
Act of 1982 (i.e., access to handicapped and hearing aid compatible); and
C4 Charges for calls may be accessed by the COPTS owner as follows:
D1 Charges for local calls may differ from those of the utility.
D2 Charges for toll calls may differ from those of the utility.
D3 No charges may be imposed for intrastate directory assistance on the
telephone caller or telephone user.
C5 Emergency numbers
The COPTS must allow coin-free operator and emergency/911 access in any
exchange in which 911 service is available. Where 911 service is not available,
detailed instructions for completing coin-free emergency calls must be posted on
the COPTS as outlined in C11 D10 following.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.21
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service (continued)
B10 Idaho Public Utilities Commission's Order No. 19766, Case No. U-1500-155, requires each
COPTS owner to comply with the following rules: (continued)
C6 Payment of billings-deposits
The customer of record for the public access line to which the privately owned pay
telephone instrument is connected is responsible for payment of all billings to that
public access line. The utility may require a security deposit as a condition of
connection. The customer of record may be required to pay directory assistance
charges up to a maximum of $6.00 per month for each public access line.
C7 Completion of calls-refunds
The COPTS must be able to complete local as well as long-distance calls. If coin-
operated, the instrument must accept coins of various denomination and return
unused coins. The instrument must give refunds for uncompleted calls.
C8 Privacy
The telephone caller's or telephone user's privacy is to be ensured. Extensions to
a private pay telephone permitting third-party access to conversations are
prohibited.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.22
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service (continued)
B10 Idaho Public Utilities Commission's Order No. 19766, Case No. U-1500-155, requires each
COPTS owner to comply with the following rules: (continued)
C9 Lighting - directory
COPTS must be located in a well-lighted location, where electricity is available. A
current telephone directory in good condition must be provided with the pay
telephone instrument. However, to the extent that a coinless toll-only pay
telephone provides operator access for directory assistance at no charge to the
telephone user, it is exempt from the requirement that a telephone directory be
provided at all times.
C10 Responsibility for compliance
The customer of record for the public access line to which the COPTS is attached
is responsible for compliance with the telephone company's and the Commission's
conditions, including those for installation and maintenance of instruments. The
utility must deny service to customers of record found to be in violation of these
rules.
C11 COPTS must be labeled with the following information or that information
must be posted in close proximity to the instrument:
D1 Name, address, and telephone number of the customer of record;
D2 The local exchange number of the telephone;
D3 A list of the credit cards (if any) that will be accepted;
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.23
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A10 Customer-Owned Pay Telephone (COPTS) Service (continued)
B10 Idaho Public Utilities Commission's Order No. 19766, Case No. U-1500-155, requires each
COPTS owner to comply with the following rules: (continued)
C11 COPTS must be labeled with the following information or that information must
be posted in close proximity to the instrument: (continued)
D4 If the telephone does not accept incoming calls, a statement to that
effect;
D5 Procedure for reporting service difficulties and method of obtaining
refunds;
D6 A statement that the instrument is not owned by the utility and that
charges for calls made on the instrument are not regulated;
D7 A statement naming the operator service provider(s) and the toll
service provider(s) that will be reached when the instrument is used;
D8 Dialing instructions;
D9 Operational characteristics (e.g., pre-pay or post-pay);
D10 Emergency dialing information, including dial tone first, coin-free 911
or other emergency access; and
D11 Where calls are timed, the time limit per call.
B11 Coin Supervision/Transmission is an optional service that provides dial tone first with
inbound signaling capability from the central office for pay telephone that do not have
signaling capability within the telephone. This signaling capability provides operators
and/or operator systems coin control where facilities and operating conditions exist.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 24
Cancelling Original Sheet No. 24

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A11 Call Restriction Service (CRS)

B1 Call Restriction Service (CRS) provides the customer with local dialing capabilities,
including local measured service, but blocks outgoing dialed calls to selected prefixes not
placed with the operator.

B2 The subscriber to Call Restriction Service is responsible for collect, third number, and credit
card calls billed to this line.

B3 CRS 1 - Maximum Restriction

C1 Blocks calls including, but not limited to: 1+, 1+555, 1+800, 1+900, 1+976.

C2 Allows calls including, but not limited to: 9-1-1, All Local Calls, 0+, 0-, 00-.

C3 Call Restriction Service is offered to individual business and residence exchange
access service customers, both flat and measured rate, where facilities and
operating conditions permit. This offering does not include CENTREX lines.

C4 No additional service charge applies when CRS 1 is installed at the initial
establishment of service. When CRS 1 is added to an existing line, applicable
service charges will apply. ITSAP (Lifeline) customers will not be charged additional
service charges if they choose Call Restriction Service 1.

B4 CRS 2 - Limited Restriction

C1 Blocks calls including, but not limited to: 976 and 900.

C2 Where facilities are available, CRS 2 will be offered at no charge for the initial
request and no charge for the initial cancellation.

C3 Should a customer subsequently request CRS 2 or cancellation of CRS 2
applicable charges as stated in Schedule No. A-5 will apply.

C4 CRS 2 shall be removed upon written request from the customer.

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905

1st Revised Sheet No. 25
Cancelling Original Sheet No. 25

Issued: May 28, 2003 Issued By Effective: June 30, 2003
Aloa J. Stevens
Vice President
Advice Letter No. ID-03-04 State Government Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A12 Custom Calling Service

B1 Custom calling service requires special central office equipment and will be provided only
where facilities are available.

B2 Custom calling service will not be provided in connection with private branch exchange
trunk line service.

B3 Description of service

C1 Call forwarding

D1 Call forward variable permits the customer to arrange his service to
automatically forward (transfer) all incoming calls to another telephone
number, and to restore it to normal operation at his discretion.

D2 Call forward busy forwards all calls terminating to the customer’s busy
directory number to another telephone number. The customer selected
forward to number is programmed at the time service is established and
can only be changed via a service order.

D3 Call forward no answer forwards all calls terminating to the customer’s
idle directory number, after a preselected interval, to another telephone
number. The customer’s forward to number is programmed at the time
service is established and can only be changed via a service order.

C2 Call waiting

Call waiting permits the customer engaged in a call to receive a tone signal
indicating a second call is waiting, and by operation of the switchhook to place
the first call on hold and answer the waiting call. The customer may alternate
between the two calls by operation of the switchhook, but a three-way
conference cannot be established.

Cancel call waiting allows the customer who has call waiting to disable the call
waiting feature for the duration of a call. Cancel call waiting is automatically
deactivated when the customer disconnects from the call.

(L) Material moved to 2nd Revised Sheet No. 26.
(T)
(N)

(N)
(L)

(L)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 20, 2003 June 30, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905

2nd Revised Sheet No. 26
Canceling 1st Revised Sheet No. 26

Issued: May 28, 2003 Issued By Effective: June 30, 2003
Aloa J. Stevens
Vice President
Advice Letter No. ID-03-04 State Government Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A12 Custom Calling Service (continued)

B3 Description of service (continued)

C3 Three-way calling

Three-way calling permits the customer to add a third party to an established
connection. When the third party answers, a two-way conversation can be held
before adding the original party for a three-way conference. The customer
initiating the conference controls the call and may disconnect the third party to
reestablish the original connection or establish a connection to a different third
party. The feature may be used on both outgoing and incoming calls.

C4 Speed calling

Speed calling permits the customer to place calls to other telephone numbers by
dialing a one- or two-digit code rather than the complete telephone number. The
feature is available as an eight-code list. The code list may include local and/or
toll telephone numbers. To establish or change a telephone number in a code
list, the customer dials an activating code, receives a second dial tone and dials
a one-digit code plus the telephone number.

C5 Distinctive Ring

This feature allows distinctive ringing to be applied to an individual line, where
each of the two numbers, a main number and a “ Distinctive Ring” number, will
have a uniquely distinctive ring for customer identification. Because two
telephone numbers are associated with one telephone line, only one
conversation can be conducted at a time.

Regulations for Directory Listings set forth in Schedule A-6 of this tariff will apply
to the main number. The customer is entitled to one free listing in the
alphabetical section of the telephone directory for the “Distinctive Ring” number,
regardless of class of service.

This feature is available to be used as a business and residence combination
and will be charged at the feature monthly rate in addition to the business access
line rate. In general, business exchange service is furnished for the exclusive
use of the business customer and his employees, agents, and representatives.
This feature is not available for use as a joint user business exchange line.

(L) Material moved from 1st Revised Sheet No 25.
(L)

(L)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 20, 2003 June 30, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.27
Canceling Original Sheet No.27
Issued: February 23, 2000 Issued By Effective: March 14, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-02 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A12 Custom Calling Service (continued)
B4 The call forwarding service customer is responsible for the payment of applicable charges
for each completed call between his call forwarding equipped station and the station to
which the call is forwarded. This charge, dial station toll, applies to all forwarded calls that
are answered at the station to which the calls are forwarded.
Charges between the originating station and the call forwarding equipped station are
applicable in accordance with regularly filed tariffs, dial station, operator station, or person
toll.
B5 The quality of transmission of calls which are forwarded or on three-way calling may vary
depending on the distance and the routing necessary to complete each call, and normal
transmission is not guaranteed on any forwarded call or three-way call.
(L)
(L)
(L)Material moved to 1st Revised Sheet No. 26.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.28
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A13 Remote Call Forwarding Service
B1 The preceding rates are for the Remote Call Forwarding (RCF) feature and are in addition to
EAS charges, if applicable.
B2 RCF is not offered where the terminating station is a public coin telephone.
B3 The utility will not provide identification of the originating telephone number to the Remote
Call Forwarding customer.
B4 Transmission characteristics may vary depending on the distance and routing necessary to
complete the remotely forwarded call.
B5 RCF is not suitable for satisfactory transmission of data.
B6 Call Forwarding is not available as a feature at the RCF terminating station.
B7 Remote Call Forwarding is provided on the condition that the customer subscribe to
sufficient RCF features and facilities to adequately handle calls to the RCF customer
without interfering with or impairing any services offered by the utility. If, in the opinion of
the utility, additional Remote Call Forwarding features at the call forwarding location or
facilities at the terminating station are needed, the customer will be required to subscribe to
such additional RCF features and facilities. In the event the customer refuses to subscribe
to such additional RCF features and facilities, such customer's RCF service shall be
subject to termination.
B8 Remote Call Forwarding is offered subject to availability of suitable facilities.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.29
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A13 Remote Call Forwarding Service (continued)
B9 The message charges applicable to remotely forwarded calls shall be comprised of two
separate charges:
C1 A charge for that portion of the call from the originating station to the call forwarding
location. This charge will be the charge specified in this Tariff or any other
applicable Tariff for the type of call involved.
C2 A charge for that portion of the call from the call forwarding location to the
terminating station. This charge will be the charge specified in this Tariff or any
other applicable Tariff for the type of call involved.
B10 To change the telephone number at the call forwarding location and/or to change the
telephone number to which calls are forwarded at the request of the customer, apply the
appropriate nonrecurring charges from Schedule No. A-5.
B11 One listing in the directory covering the exchange in which the call forwarding central office
is located is provided without additional charge.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

2nd Revised Sheet No. 30
Canceling 1st Revised Sheet No. 30

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A14 Idaho Telephone Service Assistance Program (ITSAP) (Lifeline)

B1 The ITSAP (Lifeline) provides for a credit against the recurring monthly rate for the provision
of local residential service for certain low income customers.

B2 The ITSAP (Lifeline) credit is only available to residence customers who meet eligibility
requirements shown below set forth by Idaho Code 56-901 through 56-905.

B5 The credit is applicable only to the customer's principal residence line.

B6 The credit is shown in Schedule No. A-1, A3.

B7 A surcharge applicable to all non participants to fund the credit is shown in Schedule No. Z.

(T)

(T)

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.31
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A15 Fire Alarm Group Ringing
B1 Terminating service is made up of a connector number with or without a line finder, and it
has no outside plant facilities or presence.
B2 Terminating service is available for the purpose of activating group ringing service to
emergency alerting system.
B3 Terminating service cannot be used in lieu of an access line; i.e., when a customer
requests that the number be terminated at his premises and access to local or toll services
is available.
B4 Terminating service when used in conjunction with fire alerting equipment will include listing
the number in the emergency section of the directory.
A16 Centrex Private Line Termination Trunks
B1 Centrex TIE trunks
The Centrex TIE trunk allows a Centrex customer to dial a TIE trunk access code and
connect via the Centrex TIE trunk to a distant Centrex business group or PABX system.
The Centrex TIE trunk provides Centrex customers the capability to dial distant PABX or
other Centrex customers directly using private line facilities between the two points.
Centrex TIE trunks can be configured for incoming, outgoing, or two-way service. Centrex
TIE trunks provide the same functionality as PABX TIE trunks that would normally be
located on the customer's premises.
B2 Centrex paging trunk
The Centrex paging trunk allows a Centrex customer to dial a page access code which
connects the Centrex customer via the Centrex paging trunk to a paging system on the
customer's premises. Trunk-level paging access allows the customer to restrict certain
Centrex users from the paging system by Centrex class of service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad enter, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 32
Cancelling Original Sheet No. 32

Issued: October 22, 2003 Issued By Effective: November 22, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-09 State Government Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A17 Direct-Inward-Dialing (DID)

B1 Direct-Inward-Dial (DID) is a central office trunking feature and will be provided only where
facilities are available.

B2 The DID trunk terminating equipment provides a feature which allows an incoming call from
the exchange network (not foreign exchange or WATS) to reach a specific station line
without an attendant's assistance.

B3 To convert from DID operation to a regular PBX-PABX operation will be at actual cost to
install regular trunk circuits, but will not exceed the charge for a new installation.

B4 The service must be provided on all lines in a trunk group arranged for inward service. Each
trunk group shall be considered a separate service.

B5 Operational characteristics of interface signals between the utility-provided connecting
arrangements and the customer-provided switching equipment must conform to the rules
and regulations the utility considers necessary to maintain proper standards.

B6 One primary listing will be furnished without charge for each separate trunk group.
Additional listings can be obtained as specified in Schedule No. A-6.

B7 The customer shall be responsible for providing interception of calls to vacant and
nonworking assigned DID numbers by means of attendant intercept or recorded
announcement service.

All calls intercepted by the attendant will be considered to be completed and subject to a
charge for the call.

B8 DID numbers may be reserved for future use at rates specified herein. The utility does not
guarantee to provide reserved numbers arranged in a consecutive manner. The customer
will be responsible for interception and administration of these numbers.

B9 If non-DID trunks are furnished, they must be in a separate trunk group from the DID
service trunks.

B10 The provision of this feature requires that the customer subscribe to a sufficient number of
trunk facilities to adequately handle the volume of incoming calls.

(D)

(D)
(D)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Dec. 1, 2003 Dec. 1, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.33
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A18 New Number Referral Service (Intercept Services)
B1 New Number Referral Services includes all intercept recordings that provide the new
number information.
B2 Intercept Services are provided on accounts that have a record listed in the directory or on
directory assistance.
B3 Intercept services are provided to residence customers up to 3 months and to business
customers up to 12 months. Intercept Service applies to temporarily or permanently
disconnected numbers, including vacation suspension service and telephone number
changes.
B4 Intercept Services are subject to the availability of the disconnected number and the
availability of CO facilities.
B5 The minimum service period for New Number Referral Service is one month.
B6 The company retains the right to refuse any intercept message .
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.34
Cancelling Sheet No.
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS)
The service is subject to available facilities and limited to central offices specifically equipped to
provide such service.
Operator assisted calls are designed to override the feature calls for emergency purposes.
Coin phones will not be enabled with CLASS features, just as they are not enabled with Custom
Calling Services. They will operate with the Customized Local Area Signaling Service system,
however, and interaction with all the features will be permitted.
B1 Description of service
Customized Local Area Signaling Service (CLASS) is an optional telephone service
arrangement which can provide one or more of the following features:
C1 Anonymous Call Rejection
Anonymous Call Rejection allows the called party the ability to reject calls if the
calling number is marked private. The customer only receives calls for which the
identity of the calling party is available. Calls with the calling number marked
private are routed directly to an announcement. A typical announcement states,
"You have attempted to reach a party who is not accepting calls marked private.
To complete the call unblock your line and try again."
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.35
Cancelling Sheet No.
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS) (continued)
B1 Description of service (continued)
C2 Automatic Busy Redial
Automatic Busy Redial is an arrangement which permits the customer to redial
automatically the last number dialed by dialing an activation code (*66 or 1166 from
a rotary phone). If the called line is found to be busy, a 30-minute queuing process
begins. The customer is then given an indication that the network will attempt to
set up the call when the called line is idle. The network periodically tests the
busy/idle status of the called line until both lines are found idle, the customer
cancels the request, or the queuing process expires. If both lines are found to be
idle, the calling party is alerted with a distinctive ring signifying that the call can
now be completed.
Automatic Busy Redial is available on a monthly subscription basis, or on a pay
per use basis. The maximum monthly pay per use charge is $6.00 for residential
customers and $7.50 for business customers, regardless of the number of times
the service is activated within a month. Pay per use customers will be charged
upon dialing the activation code without any specific prior request for the feature.
C3 Automatic Call Return
Automatic Call Return allows a customer to automatically return the last incoming
call whether it is answered or not. Upon activation (*69 or 1169 from a rotary
phone) of the feature the customer receives an automated voice response message
stating the number of the last party who called, and is given the option of returning
the call. If the called line is found to be busy, the network will go through the same
process described above for Automatic Busy Redial. Automatic Call Return will
not return a call to a blocked number. The customer will hear a recording
explaining that the call cannot be returned.
Automatic Call Return is available on a monthly subscription basis, or on a pay per
use basis. The maximum monthly pay per use charge is $6.00 for residential
customers and $7.50 for business customers, regardless of the number of times
the service is activated within a month. The pay per use charge is activated
irrespective of whether the call is completed or not. Pay per use customers will be
charged upon dialing the activation code without any specific prior request for the
feature.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.36
Cancelling Sheet No.
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS) (continued)
B1 Description of service (continued)
C4 Caller ID
Caller ID is an arrangement which permits a customer with Local Exchange Service
other than foreign central office service to receive the calling telephone number for
calls placed to the customer. The calling telephone number will be forwarded from
the terminating central office to compatible customer provided display equipment
associated with a customer's Local Exchange Service. The calling telephone
number will be delivered during the first silent interval of ringing. For calls
originating from a line within a multi-line hunt group, only the main telephone
number will be delivered. If the calling telephone number is not available for
forwarding to the called party, the customer's display device will record the time of
day and date, and show "OUT OF AREA" and in some cases, dashes (--- ----), for
the non- available numbers. The calling telephone number is unavailable from calls
made via some large PBX systems within the Customized Local Area Signaling
Service calling area, from most cellular radio calls, and from some interexchange
carrier calls. Compatible customer provided display equipment is required for this
service.
D1 Any customer subscribing to Caller ID will be responsible for the provision
of a display device which will be located on the customer's premises. The
installation, repair, and technical capability of that equipment to function in
conjunction with the feature specified herein will be the responsibility of the
customer. The Company assumes no liability and will be held harmless
for any incompatibility of this equipment to perform satisfactorily with the
network features described herein.
D2 Telephone numbers are not available on operator handled or credit card
calls.
D3 Telephone numbers transmitted via Caller ID are intended solely for the use
of the Caller ID subscriber. Resale of this information is prohibited by this
Tariff.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.37
Cancelling Sheet No.
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS) (continued)
B1 Description of service (continued)
C5 Caller ID - Name & Number
Caller ID - Name & Number is an arrangement which permits a customer who
subscribes to Caller ID service to receive the calling parties phone number and
name, pursuant to Caller ID limitations, on their customer provided display device.
When calls are marked “private” by the calling party, number and name cannot be
received.
C6 Caller ID Blocking - per call
Caller ID Blocking – per call permits the customer to block the display of their
directory number on a terminating subscriber's display equipment. To block the
delivery of their number, the customer dials an activation code (*67 or 1167 from a
rotary phone) prior to placing a call. The feature is automatically deactivated when
the customer hangs up. Per Call Blocking is automatically provided on every line.
C7 Caller ID Blocking - per line
Caller ID Blocking - per line permits the customer to block the display of their
directory number on all calls made from a particular line on the terminating
subscriber’s display equipment. The customer can unblock a single call by dialing
an activation code (*82 or 1182 from a rotary phone) prior to placing a call. The
feature is automatically deactivated when the customer hangs up. The customer
must sign up for Per Line Blocking. There is no charge for the initial addition to a
new or additional line, an in-service access line, or a number change.
C8 Call Waiting/Caller ID (CWID)
Call Waiting/Caller ID (CWID) provides a visual display of the incoming caller’s
name or number when Call Waiting is activated on the subscriber’s line. This
service, therefore, combines and enhances Calling Name Delivery, Calling Number
Delivery and Call Waiting. A subscriber who is engaged in a conversation and
receives an incoming call hears a special call waiting tone and is provided a visual
display of the call waiting party’s number and/or name. The subscriber must have
a Call Waiting Display Terminal capable of alphanumeric display and subscribe to
Call Waiting, as well as Calling Name and/or Call Number Delivery.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 38
Cancelling Original Sheet No. 38

Issued: November 9, 2006 Issued By Effective: December 9, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-07 Government & External Affairs

SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE

CONDITIONS (continued)

A19 Customized Local Area Signaling Service (CLASS) (continued)

B1 Description of service (continued)

C9 Call Trace

Call Trace allows a customer to automatically activate (*57 or 1157 from a rotary
phone) a trace record of the last incoming call tracing feature. The customer
automatically authorizes and requests the Company to release the results of any
and all traces initiated by the customer directly to the customer's servicing law
enforcement agency. The customer must contact the Company within ten (10)
days after activating a call trace or the trace record will automatically be deleted
from the system.

Call Trace is available on a monthly subscription basis, or on a pay per use basis.
Pay per use customers will be charged upon dialing the activation code without any
specific prior request for the feature.

C10 Selective Call Rejection

Selective Call Rejection allows a customer to block incoming calls from a
maximum of 12 telephone numbers. The customer also can block incoming calls
placed from the last calling number even if the number is unknown to the customer.
Blocked calls are routed to a recorded announcement which specifies that the
called party is not accepting calls.

C11 Priority Ring

Priority Ring allows a customer to program up to twelve (12) telephone numbers of
selected callers enabling the customer to distinguish certain incoming calls from all
others by a distinctive ring tone. Where the technology is available, if a customer
also subscribes to Call Waiting, calls from the selected numbers will be
distinguished by a special Call Waiting tone.

B2 The Utility does not assure the delivery or non-delivery of calling numbers or the accuracy
or completeness in the name, number or other information delivered to the customer in
conjunction with Caller ID and Automatic Call Return services and other similar services
identified in this tariff. Some calls may not display name and/or number information and/or
Automatic Call Return may not be available for some calls, including but not limited to,
those calls from callers who block their information, calls from or routed through certain
Utility and/or third party equipment or networks, and calls from certain types of customer
provided equipment. The Utility is not liable to the customer or any party for any error,
omission, incomplete call or mistake associated with Caller ID and Automatic Call Return
or other similar services identified in this tariff.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 20, 2006 Dec. 9, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.39
Cancelling Sheet No.
Issued: December 12, 2000 Issued By Effective: January 15, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-11 Regulatory and Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS) (continued)
B1 Rates
The following charges are for the features only and are in addition to applicable charges for
service.
Monthly – Per line Usage – Per Call
Residence Business Residence Business
Anonymous Call Rejection $3.50 $4.00
Automatic Busy Redial $3.50 $4.00 $0.75 (1)$0.75 (2)
Automatic Call Return $3.50 $4.00 $0.75 (1)$0.75 (2)
Caller ID $5.50 $7.50
Caller ID - Name & Number $5.95 $7.95
Caller ID Blocking $0.00 $0.00 $0.00 $0.00
Call Trace $4.00 $5.00 $0.75 $0.75
Call Waiting/Caller ID (CWID)$0.50 $0.50
Selective Call Rejection $3.50 $4.00
Priority Ring $3.50 $4.00
CLASS Value PAK –
Automatic Call Return, Caller ID,
Anonymous Call Rejection
$9.95 $11.95
CID with Name Value PAK –
Automatic Call Return, Caller ID -
Name & Number, Anonymous Call
Rejection
$10.95 $12.95
(1)The maximum monthly pay per use charge is $6.00 for residential customers, regardless of
the number of times the service is activated within a month.
(2)The maximum monthly pay per use charge is $7.50 for business customers regardless of
the number of times the service is activated within a month.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
2nd Revised Sheet No.40
Cancelling 1st Revised Sheet No.40
Issued: November 15, 2001 Issued By Effective: December 15, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-10 State Government Affairs
SCHEDULE NO. A-1
NETWORK ACCESS LINE SERVICE
CONDITIONS (continued)
A19 Customized Local Area Signaling Service (CLASS) (continued)
B1 Rates (continued)
C1 Nonrecurring charges
D1 The Company reserves the right to waive the nonrecurring charge for the
initial request for a period not to exceed 90 days from the effective date of
this Tariff and for a period not to exceed 90 days from the date the service
becomes available in the customer's serving central office.
D2 Service charges are not applicable when CLASS features are provided at the
same time as the single line business ore residence individual line service is
established.
D3 When features are added or rearranged on an existing line, the Customer
Request Charge as shown in Schedule No. A-5 of the Tariff will apply. (Note:
A Line Access charge does not apply when features are added or
rearranged).
D4 There is no charge for the initial addition or Per Line Blocking to a new or
additional line, an in-service access line, or a number change. Charges do
not apply to Law Enforcement and Domestic Violence Agencies.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.1
Cancelling Original Sheet No.1
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
LIST OF EFFECTIVE SHEETS
Sheets 1 through 11 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 1st Revised
2 1st Revised
3 1st Revised
4 1st Revised
5 1st Revised
6 1st Revised
7 1st Revised
8 1st Revised
9 1st Revised
10 1st Revised
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.2
Cancelling Original Sheet No.2
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
INDEX
SUBJECT SHEET NO.
Nonrecurring Facility Charges 3
Conditions 5
Actual Cost Determination 6
Charges to Subsequent Applicants 7
Collective Application and Grouping of Applicants 6
Contracts 7
Disconnects 9
General 5
Extensions to Plant Facilities 5
Nonrecurring Facility Charges Not Applicable To 9
Reinforcements to Existing Facilities 8
Reuse of Facilities 8
Service Provided to Movable Premises 9
Temporary or Speculative Projects 7
Recurring Facility Rates 4
Conditions 5
(D)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.3
Cancelling Original Sheet No.3
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
APPLICABILITY
Applicable to services offered involving outside plant facilities, including line extension charges within the
exchange areas of the utility.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff
schedules.
RATES
A1 Nonrecurring Facility Charges
B1 Aerial, or at utility's option, underground
reinforcements # to outside plant along existing
exchange circuits of this utility No Charge* #
B2 Aerial, or at utility's option, underground outside
plant facilities beyond existing exchange circuits of this utility
C1 Cost coverage allowance**
The utility will construct at its expense up to
$2,560.00, of outside plant facilities to
one service location per applicant.
C2 Applicants may be required to pay an up-front processing fee to cover the expense
to engineer and prepare an estimate for a requested outside plant facility
extension.
C3 Applicants may, at the option of the utility, be required to execute a termination
agreement in an amount equal to 12 months exchange service in cases where no
outside plant facility charges are applicable.
B3 Charges for plant facilities exceeding cost coverage allowance
All outside plant facility charges in excess of the cost coverage allowance are based upon
the utility's actual cost.
B4 Intra-exchange off-premises facilities on continuous property
Charges are the utilities actual cost of construction.
*Except as shown in Condition A1 B6, B10, and B11.
#See Condition A1 B1 C3.
**See Rates A1 B3.
(T)
(C)
(C)
(N)
(N)
(T)
(C)
(C)
(N)
(N)
(C)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.4
Cancelling Original Sheet No.4
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
RATES (continued)
Monthly Billing
Rate Code
A2 Recurring Facility Rates - Network Access
Lines Between Two Premises Locations Of The Customer(s)
B1 Intraexchange off-premises facilities
on continuous property*
C1 First one-quarter mile or fraction
thereof $ 4.20 CPM
C2 Each additional quarter mile 2.10 CPM1
B2 Intraexchange off-premises facilities
on non-continuous property
C1 First one-quarter mile or fraction
thereof 4.20 OPM1
C2 Each additional one-quarter mile or
fraction thereof 2.10 OPM2
*Applicable to service established prior to 12/28/01. See Rates A1 B4 for service established after
12/28/01.
(T)
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.5
Cancelling Original Sheet No.5
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS
A1 Nonrecurring Facility Charges
B1 General
C1 Charges under this schedule are for abnormally costly plant extensions to prevent
unreasonable burdening of the general body of existing customers.
C2 Charges in this schedule are applicable to aerial and underground facilities whether
utility owned, jointly owned, or rented. Charges also apply to all classes, types,
and grades of service.
C3 All outside plant facilities will be owned and maintained by the utility. The
applicant, however, if mutual agreement is made with the utility, may clear the
right-of-way, furnish and install the underground supporting structure or open and
close a trench for buried services, all in accordance with the utility's construction
specifications. Ownership of facilities, structures, etc., so provided by applicant
shall be vested to the utility.
C4 Nonrecurring charges under this schedule are payable in advance. The utility may,
however, offer installment billing when the charges exceed $1,000.00. If an order is
canceled, any collected amounts in excess of actual engineering and construction
costs will be refunded.
B2 Extensions to plant facilities
C1 Extension of plant facilities will be made from the utility’s nearest intra-exchange
distribution facility to the local demarcation point that separates the utility’s
facilities from the customer’s wiring.
C2 The type of construction required to provide the quality and grade of telephone
service involved will be determined by the utility. The applicant will be required to
pay the added costs when a different type of construction than that proposed by
the utility is desired. Concurrence with the applicant’s request will only be provided
in accordance with the utility’s standard construction specifications.
C3 Where applicants are so located that it is necessary or desirable to use private and
or government right-of-way to furnish service, such applicants shall be required to
provide or pay the cost of providing such right-of-way including survey costs, in
addition to any applicable charges.
C4 All necessary construction will be undertaken at the discretion of the Company
consistent with budgetary responsibilities and consideration for the impact on the
general body of subscribers.
(C)
(T)
(C)(D)
(C)
(C)(D)
(C)(D)
(N)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.6
Cancelling Original Sheet No.6
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS (continued)
A1 Nonrecurring Facility Charges (continued)
B3 Actual cost determination
C1 In those circumstances where extensions to outside plant facilities exceed the
portion covered by the cost coverage allowance, the applicant, in addition to any
material or labor to be furnished by him, will pay in advance the estimated total
cost of the utility's construction that exceeds the cost coverage allowance as
prescribed in a contract executed between the utility and the applicant.
C2 The total cost of the utility’s construction to extend outside plant facilities includes
all related expenses, including such items as: government land crossings, forestry
permits, right-of-way permits, and environmental impact studies.
C3 A refund will be made within 60 days after completion of the utility’s construction
for any amount advanced by the customer, including any applicable processing
fees, that exceeds the actual cost less the amount of the cost coverage allowance.
C4 In no instance will the utility charge more than the actual cost, less the amount of
the cost coverage allowance, at the closing of the job order.
B4 Collective application and grouping of applicants
C1 When construction is required to serve a new applicant, a survey is made of all
prospects who might be served from the new construction or an extension thereof
and who might benefit by being included in the project. Allowances are made only
for those prospective customers making bona fide applications for service at the
time the project is initiated.
C2 All applicants are grouped in a single project when there is no more than one-half
mile of construction between successive applicants. Separate projects are
established whenever the construction between any two successive applicants
exceeds one-half mile.
(C)
(C)
(N)
(N)
(C)
(C)
(C)
(D)
(D)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.7
Cancelling Original Sheet No.7
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS (continued)
A1 Nonrecurring Facility Charges (continued)
B4 Collective application and grouping of applicants (continued)
C3 An applicant at any premises receives only one single line extension allowance
regardless of the number of services ordered at that premises.
C4 Apportionment of charges to group of applicants
D1 Applicants are divided into two groups. The first group includes all
applicants whose collective allowance equals or exceeds the construction
required to service them. No charge is made to such applicants. The
second group includes all remaining applicants on the project. The overall
charge for the project is divided equally among all applicants in the second
group.
D2 Exceptions to this are that no applicant is required to pay a higher charge
than he would if the project where established for him alone. Any
difference between this charge and the average charge for the group is
absorbed by the utility.
B5 Temporary or speculative projects
C1 Outside plant facilities to provide service to an applicant engaged in temporary or
speculative projects shall be provided in accordance with terms specified in a
contract executed between the customer and the utility.
C2 Charges for such a temporary or speculative project may include the construction
and removal of telephone facilities.
B6 Contracts
Contracts covering periods of not to exceed three years of telephone service, may be
required by the utility as a condition precedent to establishment of the service when
extensions to outside plants are necessary.
B7 Charges to subsequent applicants
C1 When a new applicant is secured who can be served from a completed project,
within three years from the date service was initially established for such project,
the charges for the entire project are recomputed to include the new applicant. The
new applicant pays a prorate of the outside plant facility charge based upon the
number of months (a fraction of a month is counted as a full month) remaining in
the original three-year term, and the time to be computed from the date service is
established for the new applicant.
(T)
(T)
(T)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.8
Cancelling Original Sheet No.8
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS (continued)
A1 Nonrecurring Facility Charges (continued)
B7 Charges to subsequent applicants (continued)
C2 Where additional construction is required for an applicant to be served from a
project less than 3 years old, the cost of the project is recomputed as above if
such recomputation does not increase the charges to those customers served from
the existing project. Otherwise, a new project will be established.
B8 Reuse of facilities
C1 When a customer disconnects service and service is established for a new
applicant at the same location, any adjustment in charges is a matter for
negotiation between the original customer and the new applicant.
C2 Where a customer is disconnected for any reason and subsequently reapplies for
service from the same premises, the customer will not be required to pay any
additional plant extension charges in addition to his total original obligation.
C3 Where a customer has paid plant extension charges for service at a premises on a
given project and subsequently applies for service at a different premises on the
same project, the customer will not be assessed additional plant extension charges
greater than his original obligation unless additional construction is required.
B9 Reinforcements to existing facilities
When services are ordered but facilities are not available due to utilization of existing plant
facilities, nonrecurring facility charges may apply under the following circumstances:
C1 If the utility has a planned reinforcement for the route within 12 months, but the
customers require service in advance of planned completion date.
C2 If the quantity of services ordered exceeds the "normal" use of such services at the
premises, such as but not limited to Telephone Answering Service and Internet
Service Provider.
C3 Where such facilities were initially provided under REA construction program, but
the applicant initially did not apply for service within a reasonable period of
availability and such facilities have been used for other new applicants.
C4 When a customer request for a grade of service higher than the suburban flat rate
service offered in that exchange.
(T)
(T)
(T)
(C)
(C)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180
1st Revised Sheet No.9
Cancelling Original Sheet No.9
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS (continued)
A1 Nonrecurring Facility Charges (continued)
B10 Service provided to movable premises
C1 When service is provided to movable premises by means of aerial plant, the
customer shall provide a treated clearance pole which they will place, own, and
maintain. However, if the customer elects, the utility will place, own, and maintain
the pole and bill the customer the cost of placing the pole.
C2 The clearance pole must comply with specifications determined to be applicable by
the utility.
C3 Trenching is required for buried facilities (drop wire) from the pole to the protector
on the movable premises.
B11 Disconnects
When one or more customers on a project disconnect within the three-year term, no refund
is made of the nonrecurring facility charge to the disconnected customers. Charges to
remaining customers are not affected by disconnects.
B12 Nonrecurring facility charges do not apply to:
C1 REA financed construction
The utility shall serve all persons included in the project for which the loan is made,
to a maximum practical extent, without payment by said persons of any
contribution in aid of construction for the lowest grade of service offered in each
central office area.
C2 Commission order
To construct outside plant facilities to an applicant or group of applicants at no
charge.
C3 Service, when at the option of the utility, is beneficial to both the customer(s) and
the utility.
(T)
(T)
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.10
Cancelling Original Sheet No.
Issued: November 27, 2001 Issued By Effective: December 27, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-11 State Government Affairs
SCHEDULE NO. A-2
OUTSIDE PLANT FACILITIES
CONDITIONS (continued)
A2 Recurring Facility Rates
B1 Recurring facility rates apply to the air line distances measured between the terminals of
the telephones located off the premises of the associated service or PBX switchboard, and
are in addition to other rates applicable to these services. No charge applies in these
cases where the terminals are in the same building, nor when the distance between
terminals is 300 feet or less, air line measurement.
B2 No recurring facility rate is applicable to telephone service located within 300 feet or less,
air line measurement, from a primary set, key system equipment cabinet, or private branch
exchange attendant's position.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-3
RESERVED FOR FUTURE USE
LIST OF EFFECTIVE SHEETS
Sheets in this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 1
Canceling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 15 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 1st Revised
2 Original
3 1st Revised
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
INDEX
SUBJECT SHEET NO.
Analog Service 4
ANI Store and Forward 3
Conditions 7
Definition of Terms 12
Description and Application of Central Office Equipment 6
Digital Service 3
General 6
911 Access Line 3
911 Dedicated Facilities 5
911 Emergency Service 4
911 Foreign Exchange 5
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 3
Canceling Original Sheet No. 3
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
APPLICABILITY
Applicable to 911 emergency reporting service furnished to political subdivisions and municipal
corporations.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff
schedules.
RATES Non
Recurring Billing Monthly Billing
Charge* Code Rate Code
A1 911 Emergency Service
B1 Each 911 access line
C1 From a serving central office
in this utility's exchange $ - $ #* T9AL
C2 From a serving central office
in a connecting exchange Applicable rate of connecting utility.
B2 ANI store and forward
C1 ANI common equipment, with call
transfer capability 763.00 E91P 99.00 T9CF
C2 ANI circuit with call
transfer capability, each 86.00 E91Q 49.00 T9CC
C3 Common equipment for secondary
PSAP E-M to loop ringdown circuit 421.00 E91R 40.00 T92R
C4 Secondary PSAP E-M to loop
ringdown circuit 86.00 E91S 13.00 T92C
B3 Digital Service
C1 911 trunk E-M appliqué
requirements 49.00 E91C 5.00 T9EM
C2 Digital 911 trunks 97.00 E91E 15.00 T9TT
C3 911 software programming 97.00 E91D - -
# Current business 1 party access line rate.
* In addition to applicable service charges shown in Schedule No. A-5.
(T)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
RATES (continued)
Non
Recurring Billing Monthly Billing
Charge Code Rate Code
A1 911 Emergency Service (continued)
B4 Analog Service
C1 Call diverter common equipment
per 600 lines $ 1,304.00 E91G $ 70.00 T9CE
C2 Call diversion per 100 lines 151.00 E91H 61.00 T9CD
C3 Analog trunks
D1 911 trunk each 75.00 E91J 16.00 T9PT
D2 911 trunk common equipment 1,304.00 E91K 47.00 T9TC
C4 ANI common equipment 38.00 E91L 15.00 T9AE
C5 ANI control card per trunk 129.00 E91M 13.00 T9AN
C6 Re-ring option per trunk 38.00 E91N 4.00 T9PE
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
RATES (continued)
A1 911 Emergency Service (continued)
B5 The monthly rate for CPE provided by Citizens shall be based on the engineered,
equipped, and installed costs minus the down payment and then multiplied by the
revenue requirement factor as shown in the formula below:
Monthly engineered, equipped down
Rate = and installed costs - payment X requirement factor
Based on the customer's down payment, the monthly
revenue requirement factors are as follows:
no down payment 3.61%
10% down payment 3.74%
25% down payment 4.00%
50% down payment 4.77%
A2 911 Dedicated Facilities
Rates and charges are as filed in Citizens' intrastate tariff for dedicated services.
A3 911 Foreign Exchange
Citizens Telecommunications Company of Idaho adopts and concurs in the Foreign Exchange
Access Service Tariff (Section 13. Switched Private Line Access Service, pages 9, 10, and 11)
of US West Communications, Inc. in the state of Idaho, together with amendments thereto and
successive issues thereof, and hereby makes itself a party thereto until this authority is revoked
by cancellation of this adoption and concurrence by formal and official notice of revocation with
the Public Service Commission of the State of Idaho.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 6
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
GENERAL
A1 911 Emergency Reporting Service, also referred to as 911 Service, is a telephone exchange
communication service whereby one or more Public Safety Answering Points (PSAP) designated
by the Emergency Service Agency (ESA) may receive telephone calls dialed to the telephone
number 911. 911 Service includes a line and equipment necessary for the answering,
transferring, and dispatching of public emergency telephone 911 calls originated by persons
within the serving area. 911 Service may include Selective Routing, Automatic Number
Identification, and Automatic Location Identification.
A2 The ESA must be a municipality or other state or local governmental unit or an authorized agent
of one or more municipalities or other state or local governmental units to whom authority has
been lawfully delegated. The ESA must be legally authorized to subscribe to the service and
have public safety responsibility by law to respond to telephone calls from the public for
emergency law enforcement, fire, or other emergency services within the telephone central office
areas arranged for 911 calling.
A3 The 911 emergency number is not intended to replace the telephone service of the various
Public Safety Agencies which may participate in the use of this number. The ESA must
subscribe to additional local exchange service at the PSAP for administrative purposes, the
placing of outgoing calls, and for receiving other emergency calls, including any which might be
relayed by utility operators.
A4 This offering is limited to the use of central office number 911 as the emergency number, and
only one 911 Service will be provided within any geographical area.
A5 911 Service is provided by the utility only where facility and operating conditions permit.
A6 The rates and charges contained herein are in addition to all other applicable rates and charges
located in other parts of this tariff.
A7 Application for 911 Service must be executed in writing by the ESA. If application for service is
made by an agent, then satisfactory evidence of the appointment must be provided in writing to
the utility. At least one local law enforcement agency must be included among the participating
agencies in any 911 offering. The ESA is the customer to the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
CONDITIONS
A1 The utility provides 911 Service solely for the benefit of the ESA operating the PSAP. The
provision of 911 Service by the utility shall not be interpreted, construed, or regarded, either
expressly or implied, as being for the benefit of or creating any utility obligation toward any third
person or legal entity other than the ESA.
A2 The utility does not undertake to answer and forward 911 calls but furnishes the use of its
facilities to enable the ESAs personnel to respond to such calls at the ESA's premises.
A3 Temporary suspension of service is not provided for any part of the 911 Service.
A4 This service is furnished to ESAs only for the purpose of voice reporting of emergencies by the
public.
A5 911 information consisting of the names, addresses, and telephone numbers of end users whose
listings are not published in directories or listed in the directory assistance records is treated as
strictly confidential. (Except as indicated in A6 following.)
A6 The 911 calling party forfeits the privacy afforded by private (nonpublished) and semiprivate
(nonlisted) telephone number service to the extent that the telephone number associated with the
originating station location is furnished to the PSAP. Information will be provided only for the
purpose of responding to emergency calls.
A7 The ESA shall have the responsibility of discovering all errors, defects, and malfunctions in the
transmission of calls and data, database(s), and overall operation of the system. The ESA shall
make such operational tests as, in the judgment of the ESA, are required to determine whether
the system is functioning properly for its use. The ESA shall promptly notify the utility in the
event the system is not functioning properly.
A8 Because the utility serving boundaries and political subdivision boundaries may not coincide, it is
the obligation of the ESA to make arrangements to handle all 911 calls that originate from
telephones served by central offices in the local service area whether or not the calling telephone
is situated on property within the geographical boundaries of the ESA's public safety jurisdiction.
A9 Any terminal equipment used in connection with 911 Service shall be configured so that it is
unable to extract any information from the ALI database other than information relating to a
number (identified through the Automatic Number Identification (ANI) feature as the source) of
an in progress 911 call. PSAP equipment must be compatible with the utility's facilities.
A10 The Automatic Number Identification (ANI) feature will not forward the telephone number of the
calling party when the call originates on a line providing two-party or greater grade of service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 8
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
CONDITIONS (continued)
A11 The ESA must furnish the utility, in writing, with its agreement to the following terms and
conditions:
B1 That at least one PSAP will be provided and staffed on a 24-hour, seven-day per week
basis.
B2 That the ESA accepts responsibility for dispatching or having others dispatch law
enforcement, fire, ambulance, or other emergency services as required to the extent
such services are reasonably available.
B3 That the ESA will develop an appropriate method for responding to calls for non-
participating agencies which may be directed to the 911 PSAP by calling parties.
B4 That the ESA will subscribe to, or provide, telephone equipment with a capacity adequate
to handle the number of incoming 911 lines recommended by the utility to be installed.
(Applies to 911 Service only).
B5 The ESA has read, understands, and agrees to all the terms and conditions in this tariff.
B6 Basic termination liability formula
If the service is canceled in whole or in part by the customer or is terminated for cause
by the Company prior to expiration of the agreed to five-year period, the customer shall
be required to pay a sum determined by the application of the following formula.
Termination = Monthly Rate x # of Months Remaining
Charge For All In Five-Year Basic
Services Termination Liability
Agreement
A12 It will be the intent of the utility to provide facilities designed to provide a call blocking probability
of one call per hundred during normal busy hours for 911 Service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 9
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
CONDITIONS (continued)
A13 When the use of service or facilities furnished by the utility is interrupted due to any cause other
than the negligence or willful act of the end user or the failure of the facilities provided by the end
user, a pro rata adjustment of the fixed monthly charges involved will be allowed. Where
allowances on monthly charges for service features of 911 Service are involved, only those
service features which are affected by the interrupted service shall be considered, and further,
only those main stations on the interrupted portion of a service shall be considered in
determining the number of main stations affected.
A14 When the selective routing feature is provided, the ESA is responsible for identifying primary and
secondary PSAP locations as well as the unique combinations of law enforcement, fire, and
ambulance or any other appropriate agencies responsible for providing emergency service in the
911 serving area. An Emergency Service Number (ESN) will be provided for each unique
combination by the ESA. The ESA will associate these ESNs with street address ranges or other
mutually agreed upon routing criteria in the 911 serving area. These ESNs will be contained in
the Data Management System (DMS) to permit routing of 911 calls to the primary and secondary
PSAP's responsible for handling of calls from each telephone in the 911 serving area. The
following terms define the ESA's responsibility in providing this information:
B1 Initial and subsequent ESN assignments by street names, address ranges, and areas or
other mutually agreed upon routing criteria to specific ESNs shall be furnished by the
ESA on the MSAG.
B2 After establishment of service, it is the ESA's responsibility to continue to verify the
accuracy of the routing information contained in the Master Street Address Guide
(MSAG) and to advise the utility of any changes in street names, establishment of new
streets, changes in address numbers used on existing streets, closing and abandonment
of streets, changes in police, fire, ambulance or other appropriate agencies' jurisdiction
over any address, annexations, and other changes in municipal and county boundaries,
incorporation of new cities or any other matter that will affect the routing of 911 calls to
the proper PSAP.
B3 The ESA has an obligation to verify law enforcement, fire, and ambulance PSAP routing
destinations once they have been reformatted by the utility at the request of the ESA.
B4 Changes, deletions, and additions in the MSAG are the responsibility of the ESA.
Notification to the utility should be made as the changes occur. After such notification,
the utility will furnish a printed copy to the ESA for verification showing each change,
deletion, and addition to the MSAG.
B5 The utility's sole responsibility in respect to the MSAG is to reformat it and provide a
printout of it on request to the ESA.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 10
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
CONDITIONS (continued)
A15 The rates charged for 911 Service do not contemplate the constant monitoring or inspection of
facilities to discover errors, defects, and malfunctions in the service, nor does the utility
undertake such responsibility. The ESA shall make such operational tests as, in the judgment of
the ESA, are required to determine whether the system is functioning properly for its use. The
ESA shall notify the utility in the event the system is not functioning properly.
A16 911 Service is classified as Business Exchange Service and is arranged for one-way incoming
service to the appropriate PSAP. Outgoing calls can only be made on a transfer basis. A
minimum of two 911 access lines are required from respective prefixed central office(s) in an
exchange to the associated PSAP.
A17 Where a 911 call is placed by the calling party via interconnection with an interexchange carrier,
the utility cannot guarantee the completion of said 911 call, the quality of the call, or any features
that may otherwise be provided with 911 Service.
A18 The utility, its employees,agents, or representatives, except in cases of willful misconduct or
gross negligence, shall not be liable for death or injury to the person or for damage to property as
a result of undertaking, participating in, or carrying out duties involved in tracing a 911 call in an
emergency situation where no name, address, or location of the 911 caller is available.
A19 The ESA agrees to provide trained personnel for 24-hour coverage and receive all 911 calls
routed to the PSAP. The ESA recognizes that addresses must first be verified from a calling
party. The ESA accepts responsibility for dispatching, or the responsibility for having others
dispatch, law enforcement, fire, rescue, or other emergency services as required.
A20 Under normal circumstances, work will not be performed on 911 circuits until an authorized
release is obtained from the person responsible for the operation of the PSAP.
A21 No charge will be made to a calling party for calls to the 911 service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 11
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
DEFINITION OF TERMS
A1 Automatic Location Identification (ALI): A feature by which the name and address associated
with the calling party's telephone number (identified by the ANI feature as defined following) is
forwarded to the PSAP for display. Additional telephones with the same number as the calling
party's (secondary locations, off-premises, etc.) will be identified with the address of the
telephone number at the main premises.
A2 ALI Database: The result of processing the Telephone Number (TN) database provided by the
company against the MSAG provided by the ESA.
A3 Automatic Number Identification (ANI): A feature by which the calling party's telephone number
is forwarded to the PSAP's Display and Transfer Units via the 911 Control Office.
A4 Called Party Hold: Once the PSAP has answered the call, a communication link is established
that cannot be broken by the party that has called. The call remains connected until terminated
by the PSAP.
A5 Calling Party Switch Hook Status: This allows the PSAP to tell if the calling party has hung up or
is on the line and unable to speak.
A6 Data Management System (DMS): A system of manual procedures and computer programs
used to create, store, and update the data required to provide the Selective Routing (SR) and ALI
features.
A7 Emergency Ringback: This feature allows the PSAP to attract the attention of the calling party
by ringing that party's telephone. Ringback will operate either if the calling party has hung up or
has not hung up but is away from the telephone.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 12
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
DEFINITION OF TERMS (continued)
A8 Emergency Service Number (ESN): When the selective routing feature is provided, the ESA is
responsible for identifying primary and secondary PSAP locations, as well as the unique
combinations of police, fire, ambulance, or any other appropriate agencies responsible for
providing emergency service in the 911 serving area. An Emergency Service Number (ESN) will
be provided for each unique combination by the, ESA and used by the utility. The customer will
associate these ESNs with street address ranges or other mutually agreed-upon routing criteria in
the 911 serving area. The ESNs will be carried in the DMS to permit routing of 911 calls to the
primary and secondary PSAPs responsible for handling of calls from each telephone in the 911
serving area.
A9 Emergency 911 Service Options:
B1 911 Service: commonly referred to as Basic 911 may include called party control
features of forced disconnect, called party hold, calling party switch hook status and
emergency ringback.
B2 911 Service with ANI: includes automatic number identification, and may include forced
disconnect, calling party hold, calling party switch hook status and emergency ringback.
B3 911 Enhanced Service can include automatic number identification, automatic location
identification, forced disconnect, and selective routing.
A10 Forced Disconnect: This feature allows the PSAP to terminate completed calls and release the
911 system for reuse even if the calling party remains on the line.
A11 MSAG (Master Street Address Guide): A list provided by the ESA of all valid street names and
house ranges for their particular jurisdiction as assigned to specific ESNs.
A12 Public Safety Answering Point (PSAP): An answering location for 911 calls originating in a given
area. A PSAP may be designated as primary or secondary, which refers to the order in which
calls are directed for answering. Primary PSAPs respond first; secondary PSAPs receive calls
on a transfer basis only and generally serve as a centralized answering location for a particular
type of emergency call.
A13 Selective Routing (SR): A feature that routes a 911 call from a central office to the designated
primary PSAP based upon the identified number of the calling party.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 13
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT
A1 Analog 911 Trunking Common Equipment
The analog 911 common equipment consists of trunk shelves, cabling, and terminal blocks
associated with installing 911 trunking within a non-digital exchange. All spare components to
back up analog 911 trunking are provided with this common equipment.
A2 Analog 911 Trunks
The analog trunks as defined provide the interface between the local non-digital exchange and
the facilities to the PSAP. Options that can be added to the basic 911 trunk include re-ring and
ANI interface.
A3 ANI Common Equipment
Includes cabling, terminal blocks, and critical spares required to install and maintain the ANI
control cards for 9-1-1 trunking.
A4 ANI Control Cards
One ANI control card is required per 911 trunk. The ANI control card provides the interface
between the 911 trunk and the central office identifier.
A5 ANI Store-And-Forward Circuits
The ANI store-and-forward circuits are required for basic 911 with ANI and E911 service. One
ANI store-and-forward circuit is required for each 911 trunk providing ANI to the PSAP (Public
Safety Answering Point). Each ANI store-and-forward circuit consists of one TC 1009 and one
TC 1022 circuit card. The TC 1009 provides the ANI store-and-forward and call transfer
functions while the TC 1022 provides one-way, ring-down functionality to the PSAP.
A6 Call Diversion
Provides for 911 call diversion on a per 100 lines basis. The 911 call diverters are wired
between the step by step linefinders and selectors for the purpose of translating and routing 911
calls, to 911 trunks. Two TC 1090 circuits are required per 100 lines.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 14
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT (continued)
A7 Call Diverter Common Equipment (per 600 lines)
Includes TCI Model 2090 card cage, critical spares, cabling, and terminal blocks required to
house the 911 call diverters.
A8 Common Equipment For ANI Store And Forward
The common equipment for ANI (Automatic Number Identification) store-and-forward service
houses the shelves, spare circuitry, cabling, and terminal blocks required to house the 911 ANI
store-and-forward circuits required for basic 911 with ANI and E911 service. The common
equipment has a maximum capacity to terminate (12) 911 ANI store-and-forward circuits with
call transfer capability.
A9 Digital 911 Trunks
Digital 911 trunks are required for basic, basic with ANI, and E911 services. Basic 911 requires a
digital loop trunk, while basic 911 with ANI and E911 require digital 2-wire E-M trunks for ANI
forwarding.
A10 E-M Appliqué Interface
The E-M appliqué interfaces are required to provide compatibility between digital 911 trunks with
Type 2 signaling and the ANI store-and-forward circuits which require Type 1 signaling. Each
tellabs relay module provides four E-M appliqué interfaces.
A11 911 Software
This item provides any or all software costs per exchange associated with acquiring 911-specific
software for digital central offices. This item also includes the installation of the software and
any other programming required in the digital central office to translate and route 911 calls.
A12 Re-ring Option
Provides the circuit card necessary to ring back 911 callers who have either purposely or
accidentally hung up their telephone. One proctor 63911 circuit required per two trunks.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 15
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-4
911 EMERGENCY REPORTING SERVICE
DESCRIPTION AND APPLICATION OF CENTRAL OFFICE EQUIPMENT (continued)
A13 Secondary PSAP E-M to Loop Ringdown Circuit
The secondary PSAP E-M to Loop Ringdown Circuit is required in 9-1-1 application in which an
incoming 9-1-1 call, answered by the Primary PSAP, is to be transferred to a secondary PSAP
location. The ANI (Automatic Number Identification) may or may not be transferred with the call.
This is an option to be determined by the agency.
The secondary PSAP E-M to loop circuit provides the interface between the secondary port of
the ANI store and forward secondary port and the secondary PSAP CPE (Customer Premises
Equipment). This circuit provides the E-M to loop conversion, ring down, and answer supervision
functions between the secondary PSAP and the ANI store and forward circuit, which will
regenerate the ANI to the secondary PSAP if required, once answer supervision is provided.
A14 Selective Routing
Selective routing is required in digital exchanges where directory numbers within the same
exchange require different routing on 911 access. The selective routing feature allows each
digital line or directory number to be programmed with a distinct emergency 911 class of service
which will allow callers to be routed to a specific preprogrammed PSAP based on 911
class-of-service selective routing.
A15 Special 911 Selectors
Special 911 selectors are provided in non-digital exchanges to segregate the 911 access code
from 9XXX directory numbers within the non-digital exchange. The number of selectors required
is determined by the traffic requirements and the number of 911 trunks being installed.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 1
Cancelling Original Sheet No. 1

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES

LIST OF EFFECTIVE SHEETS

Sheets 1 through 7 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 1st Revised
2 1st Revised
3 1st Revised
4 Original
5 Original
6 Original
7 Original

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 2
Cancelling Original Sheet No. 2

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES

INDEX

SUBJECT SHEET NO.

Element Charges 3
Customer Request Charge 3
Line Access Charge 3
Link Up America Credit 3
Residence Lifeline Service Conversion Allowance 3
Restoral of Service Charge 3
Special Services 3
Conditions 4
Application of Service Connection Charges 4
Customer Premises Inside Wiring 7
Customer Request Charges 4
Exemptions 6
Installment Billing 6
Line Access Charges 5
Link Up America 7
Idaho Telecommunications Service Assistance Program (ITSAP)
Residence Lifeline Conversion Allowance 5
Service Connection Charges Do Not Apply 6
Time and Material Charges 7

(T)
(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 3
Cancelling Original Sheet No. 3

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES

APPLICABILITY

Applicable to utility service connection charges.

TERRITORY

Within the exchange area of all exchanges as said areas are shown on maps filed as part of the tariff
schedules.

Nonrecurring Charges

ELEMENT CHARGES Billing Billing
Business Code Residence Code
A1 Customer request charge,
per order $22.00 C5A $16.50 H5A

A2 Line access charge, per line 33.00 C5B 16.50 H5B

B1 Special services # 11.00 C5BB 5.50 H5BB

B2 Idaho Telecommunications Service
Assistance Program (ITSAP),
Residence lifeline service
conversion allowance - - (5.50) LSCC

A3 Restoral of service charge 25.00 CRSB 15.00 CRSR

A4 Link Up America credit
per access line - - (16.50) LUAC

# See Condition A3 B2 C6.

(T)
(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES
CONDITIONS
A1 The preceding charges are applicable to all installations and moves and changes of
services and facilities of the utility.
A2 The nonrecurring element charges shown are in addition to charges shown in the
applicable tariff schedules.
A3 Application of service connection charges
B1 Customer request charges
C1 A customer request charge applies to all applicable services ordered,
installed, reinstalled after permanent disconnect for nonpay, moved or
changed, except those services listed in Conditions A3 B2 C6.
C2 Only one customer request charge applies to all applicable services ordered
by the customer at the same time on one or more of the customer's premises.
C3 The customer request charge applies to a customer-requested telephone
number change but will be waived if the request is due to annoyance calls.
C4 A customer request charge applies when service and facilities are
superseded.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES
CONDITIONS (continued)
A3 Application of service connection charges (continued)
B2 Line access charge
C1 One line access charge is applicable for each central office, outside plant,
and drop wire to execute a customer request for telephone service.
C2 One line access charge is applicable to each central office line connected
at each customer's premises.
C3 One line access charge applies to each termination of a central office line on
different premises.
C4 A line access charge is applicable to each telephone number changed at
the customer's request but will be waived if request is due to annoyance calls.
C5 Line access charges are applicable each time service is established or
reestablished after permanent disconnection at a customer's premises,
except when service and facilities are superseded.
C6 A special service charge is applicable to each customer request for custom
calling service, touchtone service, number reservation service, Call Restriction
Service, directory listing, remote call forwarding, lifeline conversion,
subsequent request to change Call Restriction Service CRS 2 - Limited
Restriction, and foreign listing.
B3 Residence lifeline conversion allowance
A residence lifeline conversion allowance applies to each qualified lifeline recipient
request in addition to the special service network access charge.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 6
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES
CONDITIONS (continued)
A4 Service connection charges do not apply as follows:
B1 When a move or change is initiated by the utility.
B2 To the disconnection of a network access line or other services.
B3 To a change in grade of service.
B4 To the reestablishment of service after the destruction or partial destruction of the
customer's premises by means beyond the control of the customer.
B5 When the service is assumed by a receiver or trustee, executor, or administrator of
an estate.
B6 When the customer's name has been changed by marriage or court order.
B7 When a change in billing address is required.
B8 To directory listing service.
B9 When a number change is made due to annoyance calls.
B10 To existing customers subscribing to touchtone and/or custom calling services. This
offer is limited to a sixty (60) day promotional period, specified by the utility.
A5 Restoral of service charge
A restoral of service charge will apply to a customer whose service is temporarily
disconnected due to nonpayment of exchange service, toll service, or other charges.
A6 Installment billing
B1 This is an optional method of payment for element (one-time) charges for residential
services. This optional method of payment will be provided at no extra charge to
residential customers over three equal monthly payments.
B2 Installment billing provides for billing charges in monthly installments where a
customer desires the optional payments. The monthly installments normally begin
with the first bill rendered after completion of the work involved.
B3 The optional payment plan will not be applicable to subsequent additions or
changes of equipment or services at customer's premises already receiving local
exchange service from the utility, except in the case of a customer switching to the
Residence Telecommunications Assistance Program (Lifeline).
B4 In the event service is discontinued prior to payment of all amounts due under the
provisions of the installment payment plan, the outstanding balance will become
due and payable in full upon demand of the utility.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-5
SERVICE CONNECTION CHARGES
CONDITIONS (continued)
A7 Customer premises inside wiring
B1 Customer premises inside wire and standard jacks associated with basic exchange
services will be provided and maintained by the customer in accordance with the
technical standards furnished to the Idaho Public Utilities Commission by the utility.
B2 Customer premises inside wire is defined as that wire including connectors, blocks
and jacks within a customer's premises that extends between the termination of the
exchange access line and those standard jack locations within the customer's
premises to which terminal equipment can be connected for access to the
exchange access line.
A8 Time and Material Charges
Time and Material Charges will be applied on a non-regulated basis.
A9 Link Up America
B1 An applicant must meet the following criteria in order to qualify for residence
Lifeline Connection Assistance:
C1 The applicant must be deemed eligible for Aid to Families with Dependent
Children, Medical Assistance, Aid to the Aged, Blind and Disabled, or Food
Stamps as determined by the Idaho Department of Health and Welfare.
Customers providing a copy of either their current medical assistance I.D.
card or food stamp card issued by the Idaho Department of Health and
Welfare to Citizens will serve as sufficient proof of eligibility. Applicants
participating in the Low-Income Home Energy Assistance Program (LIHEAP)
are also deemed eligible.
C2 Applicant must not be a dependent for federal income tax purposes unless
he or she is more than 60 years of age.
C3 The residence premises at which the service is requested is the applicant's
principal place of residence. Link Up America may be offered more than one
time per customer, provided the requester has moved to a different address.
There is no limit to the number of Link Up requests for any given customer.
C4 There is only one telephone line serving the residence premises. The residence
premises household (dwelling unit) shall consist of that portion of an individual
house or building or one flat or apartment occupied by a single family or
individuals functioning as one domestic establishment.
B2 Lifeline Connection Assistance will not be furnished on a Foreign Exchange (FEX) or
Foreign Prefix (FPS) basis.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
LIST OF EFFECTIVE SHEETS
Sheets 1 through 6 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
INDEX
SUBJECT SHEET NO.
Additional Listings and Lines of Information 3
Conditions 4
Foreign Exchange Listings 3
Personalized Telephone Number Service 3
Conditions 5
Primary Service Listings 3
Conditions 4
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
RATES Monthly Billing
Rates*Code
A1 Primary service listings
B1 Each network access line service No Charge
B2 Each joint user service No Charge
B3 Each nonpublished number $ 3.00 NPN
B4 Each nonlisted number 2.50 NLN
A2 Additional listings and lines of information
B1 Each business listing 2.00 ALB
B2 Each residence listing 1.00 ALR
B3 Each reference to another service of the same or
different customer 2.00 ALT
B4 Each line of information 2.00 LIF
B5 Each cross-reference listing 2.00 CREF
A3 Each listing in the local directory of a foreign
primary service
B1 Business 1.50 FLBS
B2 Residence 1.45 FLRS
A4 Each personalized telephone number (PTN)
B1 Business 3.50 PTNB
B2 Residence 1.50 PTNR
* In addition to applicable service charges as shown in Schedule No. A-5.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
CONDITIONS
A1 Listings in the alphabetical section of the telephone directory are intended solely for the
purpose of identifying the customer's telephone numbers as an aid to the use of
telephone service.
A2 Business listings may be those of an individual engaged in a business or profession, names
of firms or members thereof, names of corporations or officers thereof, names of
employees or departments, and branches of the business. A trade name may be used as
a listing when the business is conducted under that name, as may be evidenced by the
fact that the telephone service is so subscribed for, or in the case of an extra listing, is
authorized in writing by the proper authority.
A3 Residence listings consist of a name of the customer or number of the customer's domestic
establishment residing in the premises in which the service is provided, address of the
premises at which service is furnished, and the telephone number.
A4 All additional listings and lines of information are subject to applicable rates for the entire
period of the directory issue unless the listed party or concern becomes a customer to
service in his own name or unless the customer's service is discontinued.
A5 All additional listings in connection with a customer's service must bear the same address
and the telephone number as the primary listing.
A6 All applications for reference listings to the service of another customer shall be an
agreement by both customers who are parties to the arrangement.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
CONDITIONS (continued)
A7 Personalized Telephone Number Service
B1 Personalized Telephone Number Service (PTN) provides the customer with a
telephone number that the customer specifically requested.
B2 The customer has no property right in the telephone number nor any right to
continuance of service through any particular central office, and the utility may
change the telephone number or central office designation of a customer
whenever it considers it necessary in the conduct of its business.
B3 If the utility finds it necessary to change the PTN customer's telephone number, the
PTN customer will be granted a refund of the service charge.
B4 All customer requested telephone numbers are subject to availability and provided
at the discretion of the utility.
B5 PTN will not be offered to business (800) service.
B6 All personalized telephone numbers will appear as a numeric listing in the telephone
directory.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 6
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-6
DIRECTORY LISTINGS
CONDITIONS (continued)
A8 Nonpublished numbers
B1 The utility will take reasonable precautions not to publish the telephone number of
customers subscribing to nonpublished telephone number service in any of its
publicly distributed directories.
B2 The utility will not disclose the telephone number of customers subscribing to
nonpublished telephone number service to any person except the following:
C1 When required by duly authorized representatives of law enforcement
agencies.
C2 To its own employees for use in compiling service records and billing
information.
C3 To authorized public safety agencies where calls are placed to the
emergency number 911.
C4 To other telephone subscribers who are billed for calls placed to or from
nonpublished numbers.
C5 Under certain circumstances, either due to services offered or to technical
parameters within the network, telephone numbers may be forwarded over
the network and displayed to the called party. In that event, providers of
these services will be required to sign a nondisclosure agreement with the
utility that will limit the use of this telephone number information to the routing,
processing, or billing of the call or transaction.
B3 The subscriber releases and holds harmless the utility from any and all loss, claims,
demands, suits, or other action or any liability, whether suffered, made, instituted, or
asserted by the subscriber or by any other person, caused or claimed to have been
caused directly or indirectly by the publication of such number or the disclosure or
nondisclosure of said number to any person.
If any action of the company results in the publication or unauthorized disclosure of
a nonpublished number, then the company will, at the subscriber's request, change
the number without charge and refund any nonpublished number charges for the
period of time during which the number was disclosed.
As used in this tariff, nonpublished information is defined to include the name,
address, and telephone of the nonpublished telephone subscribers.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
3rd Revised Sheet No. 1
Cancelling 2nd Revised Sheet No. 1
Issued: March 2, 2001 Issued By Effective: April 3, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-03 Regulatory and Government Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 8 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 3rd Revised
2 Original
3 Original
4 Original
5 1st Revised
6 1st Revised
7 1st Revised
8 1st Revised
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
INDEX
SUBJECT SHEET NO.
Basic Features and Services 5
Conditions 7
Enhanced Features and Services 6
Intragroup Line Rates 4
Standard Services 4
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
APPLICABILITY
Citizens Centrex Digital Service (CCDS) is a central office based touchtone service provided from the
telephone company's suitably equipped digital central office facilities. This is a central office service
which is an alternative to customer PBX, multifunction systems, and Key Telephone Systems (KTS).
This service can also be used to enhance existing key telephone systems.
CCDS consists of Centrex access lines, intragroup lines, and optional features packages plus an
assortment of optional features. The service does not include any customer premises equipment.
Access lines are priced subject to the utility's local exchange tariff.
The equipment permits lines connected to the service to dial each other and to dial outgoing calls
directly. Incoming calls are received by direct inward dialing from the calling party to the station line or
through a console attendant.
The number of access lines which will be allowed to access the network at any given time will be
restricted by virtual facility group (VFG) software. This number will be based on the individual
customer's traffic requirements, and these lines will be designated as unrestricted access lines or trunks.
The remainder of the access lines will be designated as intragroup lines.
RATES
A1 In lieu of rates specified below, business or residence one-party rates, Schedule No. A-1, Network
Access Line Service, are applicable to those lines designated as unrestricted outside access lines.
For enhancement of KTS service KBL rates apply.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
RATES (continued)
A2 Intragroup line rates are applicable to all restricted access lines in a business group service
arrangement.
Nonrecurring Monthly Billing
Charge Rate Code
Intragroup calling services,
each intragroup line. * $ 7.75 ICND
A3 Installation and/or change charges as set forth in Schedule No. A-5 Service Connection Charges,
are applicable to access lines and intragroup calling service lines. A nonrecurring charge of $15
(Billing Code CSNC) -applicable per line or station (under Rates A5 and A6) applies to any
service and feature changes added after the initial service installation.
A4 Standard Services included at no additional charge with each Centrex Access Line and intragroup
calling service line.
B1 Code Restrictions
B2 Dial Pulse Conversion
B3 End-to-End Signaling
B4 Flexible Intercept
B5 Off-Premises Station and Extensions
B6 Station-to-Station Calling
B7 Direct Inward Dialing (DID)
B8 Direct Outward Dialing (DOD)
B9 Station Toll Billing
* See Rates A3.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 5
Cancelling Original Sheet No. 5
Issued: March 2, 2001 Issued By Effective: April 3, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-03 Regulatory and Government Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
RATES (continued)
A5 Basic Features and Services Monthly Billing
Rate Code
B1 Basic Centrex feature and service package per Centrex Access Line and Intragroup
Calling Service Line
C1 2 - 100 lines, each line $ 3.75 IBNA
C2 101 to 200 lines, each line 3.50 IBNB
C3 Additional features or services, each .25 IBAF
B2 Each basic centrex feature and service package (IBNA or IBNB) may include up to a
total of six of the following standard features or standard services (or combination
thereof). Additional features are $.25 (IBAF) each:
C1 Standard Features
D1 Automatic Line
D2 Call Forward (includes the following)
E1 All Calls (with remote activation)
E2 Busy
E3 No Answer
D3 Call Pickup
D4 Call Transfer
D5 Call Waiting including:
E1 Cancel Call Waiting
D6 Call Hold
D7 (D)
D8 Speed Calling (Individual)
D9 Speed Calling - group - long list
D10 3-Way Conference
D11 Consultation Hold
D12 Make Set Busy
D13 Distinctive Ringing
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st
Revised
Sheet No. 6
Canceling Original Sheet No. 6
Issued: March 8, 2000 Issued By Effective: March 28, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-05 Regulatory and Government Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
RATES (continued)
A5 Basic Features and Services (continued)
B2 Each basic centrex feature and service package (IBNA or IBNB) may include up to a
total of six of the following standard features or standard services (or combination
thereof). Additional features are $.25 (IBAF) each: (continued)
C2 Standard Services
D1 Fully Restricted - Class of Service
D2 Semirestricted - Class of Service
D3 Toll Restricted - Class of Service
D4 Unrestricted Service - Class of Service
D5 Dictation Access and Control (DTMF only)
D6 Hunting
D7 Loudspeaker to Radio Paging Access
D8 Night Service - Flexible
D9 Storing of 24 Dialed Digits
D10 Tie Line Access
D11 WATS Access
Monthly Billing
A6 Enhanced Features and Services Rate Code
B1 Individual enhanced features and services,
each line
C1 Virtual Facility Group* $ .75 IBNW
C2 Line Arranged for Electronic Business Set 1.50 (N)
* The Virtual Facility Group rate applies only to those lines designated as centrex access lines. The
VFG rate does not apply if the customer requests the same number of access lines as stations.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No. 7
Canceling Original Sheet No. 7
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
CONDITIONS
A1 All equipment provided by the customer must be compatible with the services and equipment
provided by the utility.
A2 Service is only offered where utility facilities are available.
A3 Service area is limited to manufacturer's equipment specifications.
A4 The minimum charge for service provided under this tariff shall be one month except where
termination agreement is required.
A5 Extended Area Service (EAS) is provided with this service in the event the customer’s central
office exchange has EAS.
A6 Rates for this service over 200 lines may be provided under specific contract/agreement.
A7 Intragroup Calling Service rates apply to all lines not designated as outside access lines (trunks)
and restricted by the Virtual Facility Group feature to intragroup calls.
A8 The quantity of outside access lines will be designated based on the individual customer's traffic
requirements as determined by traffic engineering.
A9 The customer must subscribe to a minimum of two centrex lines. Touchtone service is included
with all centrex lines.
A10 The utility will furnish one alphabetical and one classified directory listing without charge per
system. Additional listings will be offered subject to the provisions outlined in Schedule No. A-6,
Directory Listings of this tariff, or may be provided free if, in the judgment of the utility, such
listings will improve service to the public, reduce utility operating costs, or both.
(D)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st
Revised
Sheet No. 8
Canceling Original Sheet No. 8
Issued: March 8, 2000 Issued By Effective: March 28, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-05 Regulatory and Government Affairs
SCHEDULE NO. A-7
CITIZENS CENTREX DIGITAL SERVICE
CONDITIONS (continued)
A11 Explanation of Terms
B1 Intragroup calling service lines - lines designated as restricted lines which provide
communication paths for calls within the customer location.
B2 The Virtual Facility Group (VFG) - A software package which simulates a trunk group
such that the number of centrex lines which have access to the network, at any one time,
is restricted.
B3 Primary Service Location - The continuous property designated by the customer as the
primary location and/or at which the attendant's console position may be located.
B4 Secondary Service Location - Each different premises of the same customer, not within
the primary location, served by one or more stations of the same system. Stations in
secondary locations may be served by primary or satellite switching equipment and may
be provided at secondary locations where it is more economical than extending lines
from the primary switching equipment.
(N)
B5 Line Arranged for Electronic Business Set - Centrex line arranged for the use of
customer provided Electronic Business Sets.
(N)
A12 Additional descriptions and limitations of the features and services listed under RATES are
maintained in the utility's service office.
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 18, 2005 Oct. 1, 2005
Per O.N. 29914
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
Triad Center, Suite 160, Salt lake City, UT 84180
01.
IDAHO PUBLIC UTILITIES COMMISSIONApproved EffectiveNov. 18, 2005 Oct. 1 2005
Per O.N. 29914
Jean D. Jewell Secretarv
1'5+ P.eu(sed Ofi~ifl81 Sheet No.
Cancelling CJ (' "\ ~:, n.c..l Sheet No.
SCHEDULE NO. A-
MISCELLANEOUS BILLING SERVICE
INDEX
SUBJECT
Number Reservation Service
Conditions
Electronic Bill Presentment and Payment (EBPP)
Applicability
General
Rates
Conditions
SHEET NO.
Issued: August 30, 2005 Effective: October 1 , 2005
Advice Letter No. 10-05-
Issued By
Aloa J. Stevens
Director
State Government Affairs
(N)
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Assistant Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-8
MISCELLANEOUS BILLING SERVICE
APPLICABILITY
Applicable to number reservation service furnished in connection with business and residence
services as provided in Schedule No. A-1.
TERRITORY
Within the exchange area of all exchanges as said areas are defined on maps filed as part of
the tariff schedules.
RATES Monthly Billing
Rate* Code
Number Reservation Service - each telephone
number reserved, per month $ 3.50 RTNS
* In addition to special service charge as shown in Schedule No. A-5.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 4
Cancelling Original Sheet No. 4

Issued: July 31, 2003 Issued By Effective: August 31, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-06 State Government Affairs

SCHEDULE NO. A-8
MISCELLANEOUS BILLING SERVICE

CONDITIONS

A1 Number Reservation Service

B1 Number Reservation Service is provided to reserve exchange telephone number(s) for a
period not to exceed nine months per year.

B3 The subscriber may request that the reservation period be extended beyond what he
specified before the reservation became effective. The request for such an extension of the
reservation period shall be treated as a new application for this service (except that the
maximum of the reservation period shall continue to be measured from the date the
reservation originally became effective), and all non-recurring charges and monthly rates for
the period of the extension are to be paid at the time the request for the extension is made.

B4 When a telephone number is reserved, the telephone number and associated listing(s) will
appear in the next regularly published directory, if the applicant requests.

B5 The charges specified in this schedule shall not apply to the reservation of a telephone
number that is part of an application for the establishment or reestablishment of service, to
be accomplished within thirty days of the date on which the application is made. The
monthly rates specified shall apply to each calendar month, or portion thereof, during which
the service is furnished.

B6 Number Reservation Service does not guarantee the availability of necessary facilities to
reestablish a working telephone number.

(T)

(D)

(D)
(D)
(D)
(N)
(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Aug. 18, 2003 Aug. 31, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
Triad Center, Suite 160, Salt lake City, UT 84180
Cancelling
Original Sheet No.
Sheet No.
IDAHO PUBLIC UTILITIES COMMISSIONApproved Effective
Nov. 18,2005 Oct. 1 2005
Per O.N. 29914
Jean D. Jewell Secretary
SCHEDULE NO. A-
MISCELLANEOUS BILLING SERVICE
Electronic Bill Presentment and Payment (EBPP)
(N)
APPLICABILITY
EBPP provides residential customers an option to receive their telephone bill
electronically and pay their bill online.
TFRRITORY
Applicable to the territory within the exchange areas w here service is provided fromCentral Offices and/or operating systems capable of providing EBPP Services as saidexchanges are defined on the maps contained in this tariff.
(;FNFRAI
Frontier Online Bill Payment program is an optional service that allows customers to
view and/or pay their telephone bill on-line. The electronic bill w ill include the billface (frontM and back), bill messages and bill inserts. Frontier customers can visitthe website Frontieronline.com to register, view invoices and make either one time
or recurring payments , via Credit Card or ACH transaction payments. Once a
customer registers for EBPP, they w ill be provided a paper bill and an electronic billfor a two-month period. After two billing cycles of duplicate billing, the paper billw ill be discontinued and the customer w ill continue to receive the on-line version oftheir bill. If a customer chooses to continue to receive both a paper copy and anelectronic copy of their bill after the initial two-month period , the following monthlyrecurring charge w ill apply.
84.RA TF8
Monthly R::!tp.
Rate for both apaper copy and an electronic bill copy $2.
CONnlTIONS
1 .The EBPP is an optional Service.
The utility w ill send an electronic notification to the customer s designatedemail address w hen the bill is available on-line.
EBPP is available w here technically feasible.
Service Connection Charges as specified in Tariff Schedule A-5 do not apply tothis service.(N)
Issued: August 30 , 2005 Issued By
Aloa J. Stevens
Director
State Government Affairs
Effective: October 1 , 2005
Advice Letter No. ID-05-
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-9
INTEREXCHANGE RECEIVING SERVICE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 3 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-9
INTEREXCHANGE RECEIVING SERVICE
INDEX
SUBJECT SHEET NO.
Interexchange Receiving Service 3
Conditions 3
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-9
INTEREXCHANGE RECEIVING SERVICE
APPLICABILITY
Applicable to interexchange receiving service.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of
the tariff schedules.
Billing
RATES Rate Per Month Code
Each interexchange receiving service $19.60 ETC
CONDITIONS
A1 Interexchange receiving service is available to customers with business individual line
service (except coin box service), business private branch exchange service, or order
receiving equipment service at the receiving exchange.
A2 The customer to interexchange receiving service will be billed for all interexchange
messages to him for patrons in the exchange area. Regular station-to-station rates are
applicable to interexchange messages under this schedule.
A3 A telephone number designation will be assigned to each service subscribed for and will
be listed in the Company's telephone directory. Only calls to this number and which
originate in the exchange area will come within the scope of the service under this
schedule, and then only where an interexchange rate is applicable from the calling
telephone to the service in the receiving exchange.
A4 Interexchange receiving service will be available until connecting companies discontinue
the offering of this service.
A5 Interexchange receiving service will not be provided in connection with foreign exchange
service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.1
Cancelling Original Sheet No.1
Issued: July 3, 2001 Issued By Effective: July 25, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-07 Sup.Telecom - Regulatory Affairs
SCHEDULE NO. A-10
RESERVED FOR FUTURE USE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 3 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 1st Revised
2 1st Revised
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.2
Cancelling Original Sheet No.2
Issued: July 3, 2001 Issued By Effective: July 25, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-07 Sup.Telecom - Regulatory Affairs
SCHEDULE NO. A-10
RESERVED FOR FUTURE USE
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-11
PROMOTIONAL OFFERINGS
LIST OF EFFECTIVE SHEETS
Sheets 1 through 2 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Cancelling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-11
PROMOTIONAL OFFERINGS
GENERAL PROVISIONS
A1 Occasionally, the Company may run promotions, or conduct market research on
selected services. During these periods the Company may provide designated tariffed
services at rates lower than those listed in this tariff. These offers are temporary in nature
and will not constitute price changes.
B1 For local network exchange access line services, the Company may offer a full or
partial waiver of non-recurring charges.
B2 For services other than local network exchange access line services, the
Company may waive or reduce the monthly rate for the duration of the
promotion or market research trial. Customers will be notified of the availability
and duration of such offerings.
A2 These promotional offerings shall be generally available to all similarly-situated customers
during the term of the offer. However, such offers may be limited for certain
subscribers based on facilities and service availability.
A3 For any basic local exchange service promotional offer, the Company shall file with the
Commission a description of the offer fifteen working days before its commencement.
A4 The Company’s notification to customers and the Commission will specifically describe
any geographic or other reasonable limitations to the promotion. Notification to the
Commission will also specifically explain why such limitations, if any, are included in each
promotion.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070

7th Revised Sheet No. 1
Cancelling 6th Revised Sheet No. 1

Issued: October 5, 2006 Issued By Effective: November 5, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-05 Government & External Affairs

SCHEDULE NO. A-12
CITIZENS BUNDLED SERVICES

LIST OF EFFECTIVE SHEETS

Sheets 1 through 7 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 7th Revise d 34 Original
2 6th Revised 35 Original
3 2nd Revised 36 Original
4 1st Revised 37 Original
5 2nd Revised 38 Original
6 2nd Revised 39 Original
7 1st Revised 40 Original
8 1st Revised
9 1st Revised
10 Original
11 Original
12 1st Revised
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original
29 Original
30 Original
31 Original
32 Original
33 Original

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 16, 2006 Nov. 5, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070

6th Revised Sheet No. 2
Cancelling 5th Revised Sheet No. 2

Issued: October 5, 2006 Issued By Effective: November 5, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-05 Government & External Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

INDEX

SUBJECT SHEET NO.

Citizens Business Select 5
General 5
Rates and Charges 6

Frontier Feature5 Pack Package 8
General 8
Rates and Charges 9

Frontier Choices 10
Applicability 10
General 10
Rates 12
Conditions 13

Frontier Digital Phone Service 39 (N)
Applicability 39
General 39
Rates 39
Conditions 40 (N)

FrontierWorkssm Small Business Solutions 14
Applicability 14
Territory 14
General 14
Rates 19
Conditions 21

FrontierWorkssm Business Connections 23
Applicability 23
Territory 23
General 23
Rates 30
Conditions 32

Frontier Small Business Advantage 34
Applicability 34
Territory 34
General 34
Rates 36
Conditions 37
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 16, 2006 Nov. 5, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

2nd Revised Sheet No. 3
Cancelling 1st Revised Sheet No. 3

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

(T)

(D)

(D)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 4
Cancelling Original Sheet No. 4

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

(T)

(D)

(D)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

2nd Revised Sheet No. 5
Cancelling 1st Revised Sheet No. 5

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A1 Citizens Select

B1 General

C1 Citizens Business Select Service

Citizens Business Select does not include an access line. Customers
subscribing to this plan may select up to five (5) of the following
services/features.

·Anonymous Call Rejection
·Call Forward
·Call Waiting/Call ID
·Call Waiting
·Caller ID (1)
·Caller ID w/Name and Number(1)
·Distinctive Ring
·Selective Call Rejection
·Speed Call 8
·Three Way Calling
·VIP Alert
·*69 (Call Return)
·*66 (Repeat Dial)

Note 1: May select only one Caller ID feature
(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

2nd Revised Sheet No. 6
Cancelling 1st Revised Sheet No. 6

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A1 Citizens Select (Cont’d)

B1 General (Cont’d)

C2 All rules, regulations and limitations as specified elsewhere in this Tariff for the
respective services/features requested in a Citizens Business Select plan shall
apply.

B2 Rates and Charges

C1 The Company reserves the right to waive the Service Order - Subsequent
Nonrecurring Charge as specified in Schedule A-5 for a period of ninety (90) days
from the effective date of this Tariff. The waiver applies to the initial request for a
Citizens Business Select plan in association with an existing, additional or move
from one location to another for a residential or business individual flat rate line.
After the waiver period the applicable service order charge mentioned above will
apply to a request for a Citizens Business Select plan.

C2 Service Charges are not applicable for a Citizens Business Select plan provided at
the same time as the initial installation for a residence or business individual flat
rate line service.

C3 Service Charges as specified in Schedule A-5 of this Tariff do not apply for
customer requests involving only additions, deletions or changes to the
services/features of an existing Citizens Business Select plan.

C4 Existing Citizens Business Select customers cannot take advantage of promotions
for any of the individual services/features specified in Schedule A-12, A1.B1 C2, C3
and C4, preceding unless specifically allowed by the terms and conditions of the
promotion.

(T)

(T)

(T)

(T)

(T)

(T)

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 7
Cancelling Original Sheet No. 7

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A1 Citizens Select (Cont’d)

B2 Rates and Charges (Cont’d)

C5 Citizens Business Select plan is provided at the following rates.

MONTHLY
RATE

Citizens Business Plus

·Per individual flat rate business $19.95
ine – Includes choice of up to 5
services/features as specified in
Schedule A-12, A1 C4, preceding.

(T)

(T)

(D)

(D)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 8
Cancelling Original Sheet No. 8

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A2 Frontier Feature5 Pack Package

B1 General

C1 Frontier Feature5 Pack Package includes Caller ID Name and Number and, Call
Forward 1 features plus three additional features as listed below. Business
customers subscribing to the package are entitled to unlimited use of the selected
features.

C2 In addition to Caller ID Name and Number, and Call Forward, customers'
subscribing to this package will also be able to select three (3) features from the
following list:

· Call Waiting
· *66 Busy Redial
· *69 Call Return
· 3 Way Conference Calling
· Hunting
· Speed Call 8 (also known as Speed Call Short)

C3 Optional Frontier Feature5 Pack Basic Voice Mail (where technically available in
the serving wire center):

· Frontier Feature5 Pack Basic Voice Mail Package includes Caller ID Name
and Number, and Call Forward, three additional features as listed above and
Basic Voice Mail.

C4 All rules, regulations and limitations as specified elsewhere in this Tariff for the
respective service/features requested in the Frontier Feature5 Pack Package shall
apply.

C5 A description of services and special conditions pertaining to the features as
specified in General C1, C2 and C3, preceding are listed in Schedule A-1 of this
Tariff.

* May select only one Speed Call feature.

1 Customers may select their Call Forward features from the following: Call Forward Variable, Call Forward
Busy Fixed, Call Forward No Answer Fixed and Call Forward Fixed.
(T)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 9
Cancelling Original Sheet No. 9

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A2 Frontier Feature5 Pack Package (Continued)

B2 RATES

C1 The Frontier Feature5 Pack Package and the Frontier Feature5 Pack Basic Voice
Mail Packages are provided in conjunction with single- party business access line
service. The applicable single party business access line charges apply.

C2 The Company reserves the right to waive the Service Order - Subsequent
Nonrecurring Service Connection Charge as specified in Schedule A-5 for a period
of ninety (90) days from the time the Frontier Feature5 Pack Package is available
in the serving Wire Center.

C3 Service Connection Charges as specified in Schedule A-5 of this tariff do not apply
for customer requests involving only additions, deletions or changes to the
service/features of an existing Frontier Feature5 Pack Package.

C4 Existing Frontier Feature5 Pack Package customers cannot take advantage of
promotions for any of the service/features specified in General C1, C2, and C3),
preceding unless specifically allowed by the terms and conditions of the promotion.

C5 Frontier Feature5 Pack Package is provided at the following rates:

MONTHLY
RATE

Frontier Feature5 Pack Package and
three additional features

· Per individual business line - $11.95
Includes two constants and 3
additional features as specified in
General C1 and C2, preceding.

Optional Frontier Feature5 Pack Basic
Voice Mail

· Per individual business line - $14.95
Includes Frontier Feature5 Pack
Package as specified
in General, C1, C2 and C3, preceding.

(T)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 10
Cancelling Sheet No.

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A3 Frontier Choices

B1 APPLICABILITY

Applicable to residence service.

B2 GENERAL

C1 Frontier Choices bundle offerings provide residential customers a combination of
local services and features. The bundles include either one or two Flat Rate
Residential Access Lines, a combination of enhanced calling features plus ten free
local directory assistance calls. Customer’s subscribing to those plans may
select any or all of the following services/features for a monthly flat rate charge.

C2 Frontier Choices - Enhanced Line

· One – Single Party Residential Access line
· Anonymous Call Rejection
· Call Forwarding
· Call Forward Busy
· Call Forward No Answer
· Call Waiting/Cancel Call Waiting
· Call Waiting ID
· Caller ID w/Number (1)
· Caller ID w/Name (1)
· Ring Plus
· Selective Call Acceptance
· Selective Call Rejection
· Speed Call 8 (2)
· Speed Call 30 (2)
· Three Way Calling
· Toll Restriction
· Priority Ringing
· *69 (Call Return)
· *66 (Repeat Dialing)
· 10 local Directory Assistance Calls

Note 1: May select only one Caller ID feature.
Note 2: May select only one Speed Call feature.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 11
Cancelling Sheet No.

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A3 Frontier Choices (Continued)

B2 GENERAL (Continued)

C3 Frontier Choices - Enhanced Line with Second Line

· Two – Single Party Residential Access Lines
· Federal non-primary End User Common Line (“EULC”) charge
· Anonymous Call Rejection
· Call Forwarding
· Call Forward Busy
· Call Forward No Answer
· Call Waiting/Cancel Call Waiting
· Call Waiting ID
· Caller ID w/Number (1)
· Caller ID w/Name (1)
· Ring Plus
· Selective Call Acceptance
· Selective Call Rejection
· Speed Call 8 (2)
· Speed Call 30 (2)
· Three Way Calling
· Toll Restriction
· Priority Ringing
· *69 (Call Return)
· *66 (Repeat Dialing)
· 10 local Directory Assistance Calls

Note 1: May select only one Caller ID feature.
Note 2: May select only one Speed Call feature.
(N)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 12
Cancelling Original Sheet No. 12

Issued: July 30, 2003 Issued By Effective: September 1, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-05 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A3 Frontier Choices (Continued)

B3 RATES

C1 The non-primary EUCL charge is included in the Frontier Choices -
Enhanced Line with Second Line offering. All other applicable surcharges,
and taxes will be billed separately.

C2 The primary EUCL charge and all other applicable surcharges and taxes
will be billed separately from the Frontier Choices bundle offerings.

C3 Extended Area Service (EAS) rate additives that are separately billed and
are in addition to the basic local service rates, will be billed as an EAS
additive in addition to the package rate.

C4 Service Connection Charges as specified in Schedule A-5 of this tariff do
not apply for customer requests involving only additions, deletions or
changes to the services/features of an existing Frontier Choices bundle.

C5 When a Frontier Choices plan is ordered at the same time as the
installation or move of Local Exchange Service, the customer will receive
a $10.00 credit per line for each line on which the plan is ordered.

C6 Frontier Choices bundles are provided at the following rates:

Monthly Rate

Frontier Choices - Enhanced Line $35.00

Frontier Choices - Enhanced Line with Second Line $70.00

(N)

(N)

(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Aug. 4, 2003 Sept. 1, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 13
Cancelling Original Sheet No. 13

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

INDEX

SUBJECT SHEET NO.

3
3
4

Citizens Business Select 5
General 5
Rates and Charges 6
7
7

Frontier Feature5 Pack Package 8
General 8
Rates and Charges 9

Frontier Choices 10
Applicability 10
General 10
Rates 12
Conditions 13

FrontierWorkssm Small Business Solutions 14
Applicable 14
General 14
Rates 19
Conditions 21

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 14
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions

B1 APPLICABILITY

Applicable to one-party business customers requesting FrontierWorkssm Small Business
Solutions.

B2 TERRITORY

Applicable to the territory within the exchange areas where service is provided from Central
Offices capable of providing FrontierWorkssm Small Business Solutions as said exchanges
are defined on the maps contained in this tariff.

B3 GENERAL

FrontierWorkssm Small Business Solutions are package offerings available to business
customers and include, as described below, either one or two business access lines, Call
Forward Busy Line, Call Forward No Answer, and certain designated non-regulated and
federally tariffed or price-listed services.

C1 Bundle 1 – FrontierWorks – Enhanced Line with Voice Mail

D1 One Business Access Line(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 Frontier® dial-up Internet Service (Non-regulated)

D4 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per line.
(Federal and State Tariffed or Price-Listed)

Note 1: The business access line does not include PBX trunks or other business lines that are
separately tariffed with different rates from the regular Business One-Party access line.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 15
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B3 GENERAL (Continued)

C2 Bundle 2 - Frontier Works – Enhanced Line with Voice Mail

D1 One Business Access Line(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 1 Mbps / 128 Kbps Asymmetrical Digital Subscriber Line Service
(Federally Tariffed)

D4 Frontier® DSL Max Internet Service (Non-regulated)

D5 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per bundle.
(Federal and State Tariffed or Price-Listed)

C3 Bundle 3 – Frontier Works – Enhanced Line with Second Line

D1 Two Business Access Lines(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 Frontier dial-up Internet Service (Non-regulated)

D4 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per bundle.
(Federal and State Tariffed or Price-Listed)

Note 1: The business access line does not include PBX trunks or other business lines that are
separately tariffed with different rates from the regular Business One-Party access line.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 16
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B3 GENERAL (Continued)

C4 Bundle 4 - Frontier Works – Enhanced Line with Second Line

D1 Two Business Access Lines(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 1 Mbps / 128 Kbps Asymmetrical Digital Subscriber Line Service
(Federally Tariffed)

D4 Frontier® DSL Max Internet Service (Non-regulated)

D5 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per bundle.
(Federal and State Tariffed or Price-Listed)

C5 Bundle 5 - Frontier Works – Enhanced Line with Second Line

D1 Two Business Access Lines(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 512 Kbps / 256 Kbps Asymmetrical Digital Subscriber Line Service
(Federally Tariffed)

D4 Frontier® 512 Kbps Business DSL Internet Service (Non-regulated)

D5 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per bundle.
(Federal and State Tariffed or Price-Listed)

Note 1: The business access line does not include PBX trunks or other business lines that are
separately tariffed with different rates from the regular Business One-Party access line.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 17
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B3 GENERAL (Continued)

C6 Bundle 6 - Frontier Works – Enhanced Line with Second Line

D1 Two Business Access Lines(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

D2 Voice Mail (Non-regulated)

D3 1 Mbps / 512 Kbps Asymmetrical Digital Subscriber Line Service
(Federally Tariffed)

D4 Frontier® 1 Mbps Business DSL Internet Service (Non-regulated)

D5 One hundred (100) minutes of domestic long-distance service provided by
Frontier Communications of America, Inc., usage per month per bundle.
(Federal and State Tariffed or Price-Listed)

C7 Bundle 7 - FrontierWorks – Enhanced Line without Voice Mail

D1 One Business Access Line(1), including Call Forward Busy Line and Call
Forward No Answer and local exchange service usage that would be
otherwise subject to local budget measured service usage charges.

Note 1: The business access line does not include PBX trunks or other business lines that are
separately tariffed with different rates from the regular Business One-Party access line.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 18
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B3 GENERAL (Continued)

C8 Optional Services

The following services may be added to any of the bundles above:

D1 FrontierWorkssm Select5

Choice of five of the following:

Caller ID—Name and Number
Call Forward or Call Forward Variable(1)
Call Waiting
Speed Calling 8 Code or Speed Calling 30 Code
Three-Way Calling
Busy Redial
Call Return
Hunting(2)

D2 FrontierWorkssm Select5 with Voice Mail (Non-regulated)

Voice Mail Service, plus choice of five of the following:

Caller ID—Name and Number
Call Forward or Call Forward Variable(1)
Call Waiting
Speed Calling 8 Code or Speed Calling 30 Code
Three-Way Calling
Busy Redial
Call Return
Hunting(2)

Note 1: In the FrontierWorks Select5 package, “Call Forward” forwards all calls to a user-
changeable forward-to number. It overrides Call Forward Busy Line and Call Forward
No Answer. “Call Forward Variable” is the name for “Call Forward” in some markets.
They are functionally the same.

Note 2: In the FrontierWorks Select5 package, “Hunting” can be either Regular Hunt, which ends
with the last number in the hunt group, or Circular Hunt, which searches all lines in a
multiline hunt group, regardless of point of entry into the hunt group. The offered version
will depend on its availability in the existing tariff. Call Forward Busy Line cannot be
used with Hunting.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 19
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B3 GENERAL (Continued)

C8 Optional Services (Continued)

The following services may be added to any of the bundles above: (Continued)

D3 Citizens Conference on Demand (Non-regulated)

D4 Citizens Webexchange (Non-regulated)

D5 FrontierPagessm free one-inch Yellow Pages advertisement (Non-regulated)
B4 RATES

C1 Unless otherwise stated elsewhere in this section, Service Connection Charges as
specified in Tariff schedule A-5 apply to the installation of individual components of
the bundles.

C2 Service Connection Charges apply if the customer switches from a bundle to an
unbundled service.

C3 Service Charges do not apply if the customer switches to another FrontierWorkssm
Small Business Solutions bundle of greater value.

C4 The customer may add or delete the services or features of the FrontierWorks
Select5 package without incurring a Service Connection Charge.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 20
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B4 RATES (Continued)

C5 Monthly Rates
-------------------------Term----------------------
One Year Two Years Three Years

Bundle 1 - FrontierWorks –
Enhanced Line with Voice Mail $68.00 $66.00 $64.00

Bundle 2 - FrontierWorks –
Enhanced Line with Voice Mail $94.00 $90.00 $86.00

Bundle 3 - Frontier Works –
Enhanced Line with Second Line $112.00 $108.00 $104.00

Bundle 4 - Frontier Works –
Enhanced Line with Second Line $136.00 $132.00 $126.00

Bundle 5 - Frontier Works –
Enhanced Line with Second Line $162.00 $152.00 $144.00

Bundle 6 - Frontier Works –
Enhanced Line with Second Line $234.00 $216.00 $198.00

Bundle 7 - FrontierWorks –
Enhanced Line without Voice Mail $39.78 $39.50 $39.22

Monthly
Rate

FrontierWorkssm Select5 $ 9.95

FrontierWorkssm Select5
With Voice Mail $ 12.95
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 21
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B5 CONDITIONS

C1 A bundle is available only to Business customers who are served from a central office
in which all services in the bundle are offered and can be provided by the Company to
the customer.

C2 The bundles are offered only under one-year, two-year, and three-year term contracts.

D1 If the tariffed rates change during the term of the contract, the contract rates
will remain in effect during the term of the customer’s contract.

D2 The customer may order additional bundles at the term rates of the contract
during the term of the contract. The termination date for additional bundles
shall be the termination date of the initial contract.

D3 To cancel the contract before the end of the contract term, the customer
must provide at least 60 days advance written notice to the Company. The
date on which the contract will be cancelled shall be 60 days after the date
on which the Company receives the notice, unless the notice specifies a
later date of cancellation.

D4 Early Termination Liability charges shall apply if the customer cancels one
or more bundles before the end of the contract term. A bundle is considered
to be cancelled if any of its component services are cancelled, unless the
bundle is upgraded to a bundle of greater value.

a. The early termination liability charges shall be calculated as follows:
For each cancelled bundle, with adjustments pursuant to paragraph
b. below, a rate differential shall be determined, equal to the
difference between the bundle rate under the contract and the bundle
rate under a contract of the longest available term for which the
customer's subscription, upon cancellation, would have otherwise
qualified. For example, if the customer cancels in the second year
of a three-year contract, the rate differential would be the difference
between the rate under the three-year contract and the rate under a
two-year contract. If the cancellation occurs before the end of the
minimum contract period, the rate differential shall be the difference
between the rate under contract and the month-to-month rates of the
component services of the bundle listed in the utility’s tariff. The rate
differential shall then be multiplied by the number of months
(rounded to the next whole month) to which the customer subscribed
to the bundle before cancellation. The result shall be the early
termination liability charge for the cancelled bundle.
(N)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 22
Cancelling Sheet No.

Issued: October 6, 2003 Issued By Effective: November 7, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-07 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A4 FrontierWorkssm Small Business Solutions (Continued)

B5 CONDITIONS (Continued)

C2 The bundles are offered only under one-year, two-year, and three-year term
contracts. (Continued)

D4 Early Termination Liability (Continued)

b. The calculations described in paragraph a. above shall exclude
Asymmetrical Digital Subscriber Line (ADSL) service component
rates of bundles when federally tariffed termination charges apply
to the ADSL service.

c. The early termination liability charges described in paragraph a.
above shall not apply to cancellation of bundles within 90 days of
activation.

d. In addition to the early termination liability charges described
above, termination charges may apply to the ADSL service
components of bundles in accordance with federally tariffed
termination charges for ADSL service.

C3 The FrontierWorkssm Select5 optional services associated with the bundles are not
subject to the one-year, two-year, and three-year term commitments and are
available on a month-to-month basis.

C4 The FrontierWorkssm Select5 package is available only in association with a
FrontierWorkssm Small Business Solutions bundle.

C5 The bundle rate will appear as a single line item on the customer’s bill.

C6 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is
included in the local service access line rate. In exchanges where EAS is billed
separately from the local service access line rate, EAS rates will be billed
separately and are in addition to the bundle rate.

C7 All Interstate End User Subscriber Line Charges and other applicable surcharges
and taxes will be billed separately from and are in addition to the bundle rate.

C8 In order to receive the long-distance minutes included in the bundles, customers
must select the FrontierWorkssm LD long-distance plan of Frontier Communications
of America, Inc., with Frontier Communications of America, Inc., selected at least
as their InterLATA Primary Interexchange Carrier.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Nov. 3, 2003 Nov. 7, 2003
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 22, 2005 Sept. 26, 2005
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160, Salt Lake City, UT 84180

Original Sheet No. 34
Cancelling Revised Sheet No. 34

Issued: May 30, 2006 Issued By Effective: July 10, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-02 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES
A6 Frontier Small Business Advantage

B1 APPLICABILITY

Applicable to business customers requesting Frontier Small Business Advantage.

B2 TERRITORY

Applicable to the territory within the exchange areas where service is provided form Central
Office and/or operating systems capable of providing Frontier Small Business Advantage as
said exchanges are defined on the maps contained in this tariff.

B3 GENERAL

C1 Frontier Small Business Advantage is a package offering available to Business
customers that subscribe to flat rate Business service. The package includes two
Basic Business lines; a combination of enhanced calling features, certain
designated non-regulated services and price-listed services.

C2 Bundle 1 – Basic Bundle 200 Minutes

Two Basic Business lines
Call Forward Variable
Call Transfer
Caller ID - Name & Number
Hunting (where available)
Three-way Calling
Abbreviated Dialing (where available)
Voice Mail and Message Waiting Indicator (Non-regulated)
200 Block of Time Long Distance Minutes provided by Frontier Communications of
America, Inc.

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 7, 2006 July 10, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160, Salt Lake City, UT 84180

Original Sheet No. 35
Cancelling Revised Sheet No. 35

Issued: May 30, 2006 Issued By Effective: July 10, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-02 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A6 Frontier Small Business Advantage (Continued)

B3 GENERAL (Continued)

C3 Bundle 2 – Basic Bundle 400 Minutes

Two Basic Business lines
Call Forward Variable
Call Transfer
Caller ID - Name & Number
Hunting (where available)
Three-way Calling
Abbreviated Dialing (where available)
Voice Mail and Message Waiting Indicator (Non-regulated)
400 Block of Time Long Distance Minutes provided by Frontier Communications of
America, Inc.

C4 Bundle 3 – Basic Bundle 600 Minutes

Two Basic Business lines
Call Forward Variable
Call Transfer
Caller ID - Name & Number
Hunting (where available)
Three-way Calling
Abbreviated Dialing (where available)
Voice Mail and Message Waiting Indicator (Non-regulated)
600 Block of Time Long Distance Minutes provided by Frontier Communications of
America, Inc.

C5 The following services may be added to the bundle and will be billed on a per
feature basis as defined in A6.B4.C4.

Additional Features:

Automatic Busy Redial
Automatic Call Return
Call Forward Busy
Call Forward No Answer
Speed Calling (8 Code)
Distinctive Ring
Call Waiting/Cancel Call Waiting

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 7, 2006 July 10, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160, Salt Lake City, UT 84180

Original Sheet No. 36
Cancelling Revised Sheet No. 36

Issued: May 30, 2006 Issued By Effective: July 10, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-02 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A6 Frontier Small Business Advantage (Continued)

B4 RATES

C1 Unless otherwise stated elsewhere in this section, Service Connection
Charges as specified in tariff Schedule A-5 apply to the installation of
individual components of the bundles.

C2 Service Connection Charges apply if the customer switches from a
bundle to an unbundled service.

C3 The customer may add or delete the Frontier Small Business Advantage
optional features without incurring a Service Connection Charge.

C4 Monthly Rate

Business Bundle

Two Year
Monthly Rate

Bundle 1 – Basic Bundle 200 Minutes $84.99

Bundle 2 – Basic Bundle 400 Minutes $94.99

Bundle 3 – Basic Bundle 600 Minutes $104.99

Additional Features (per feature) $1.99
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 7, 2006 July 10, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160, Salt Lake City, UT 84180

Original Sheet No. 37
Cancelling Revised Sheet No. 37

Issued: May 30, 2006 Issued By Effective: July 10, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-02 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A6 Frontier Small Business Advantage (Continued)

B5 CONDITIONS

C1 The bundle is available only to customers who are served from a central office in
which services in the bundle are offered and can be provided by the Company to
the customer.

C2 The bundle is offered only under a two-year term commitment and requires a
contract.

D1 If the tariffed rates change during the term of the contract, the contract
rates will remain in effect during the term of the customer’s contract.

D2 To cancel the contract before the end of the contract term, the customer
must provide at least 60 days advance written notice to the Company. The
date on which the contract will be cancelled shall be 60 days after the date
on which the Company receives the notice, unless the notice specifies a
later date of cancellation.

D3 Early termination liability charges shall apply if the customer cancels the
bundle before the end of the contract term. The bundle is considered to be
cancelled if any of its component services are cancelled, unless the bundle
is upgraded to a bundle of greater value.

a. The early termination liability charges shall be calculated as
follows: A Maximum Termination Liability will be no greater than
$500 for a two-year term and will be specified in the contract. This
termination liability will decrease in monthly increments over the
course of the liability period. The liability charge shall be
computed as follows:

1. The ratio of the number of months remaining in the
contract period multiplied by the Maximum Termination
Liability.

2. The early termination liability charges described in
paragraph a. above shall not apply to cancellation of
bundle within 30 days of activation.

3. Customer contract will automatically renew at the contract
rate for two years if no cancellation notification is received.
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 7, 2006 July 10, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160, Salt Lake City, UT 84180

Original Sheet No. 38
Cancelling Revised Sheet No. 38

Issued: May 30, 2006 Issued By Effective: July 10, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-02 State Government Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A6 Frontier Small Business Advantage (Continued)

B5 CONDITIONS (Continued)

C3 The bundle rate will appear as a single line item on the customer’s bill.

C4 Frontier Small Business Advantage is a service mark of Citizens Communications
Company.

C5 The bundle rate includes Extended Area Service (EAS) in exchanges where EAS is
included in the local service access line rate. In exchanges where EAS is billed
separately from the local service access line rate, EAS will be billed separately
from and are in addition to the bundle rate.

C6 All Interstate End User Subscriber Line Charges and other applicable surcharges
and taxes will be billed separately from and in addition to the bundle rate.

C7 In order to receive the long-distance minutes included in the bundles, customers
must select the Frontier Small Business Advantage long-distance plan of Frontier
Communications of America, Inc., with Frontier Communications of America, Inc.,
selected as their Primary Interexchange Carrier for both their Intra and InterLATA
services.

C8 The bundle cannot be used in association with a Residential Line, PBX Service or
ISDN service.

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
June 7, 2006 July 10, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070

Original Sheet No. 39
Cancelling Sheet No.

Issued: October 5, 2006 Issued By Effective: November 5, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-05 Government & External Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A7 Frontier Digital Phone Service

B1 APPLICABILITY

Applicable to Single-party Residential Flat rate service.

B2 TERRITORY

Applicable to the territory within the exchange areas where service is provided from Central
Offices and/or Operating Systems capable of providing the Frontier Digital Phone Bundle as
said exchanges are defined on the maps contained in this tariff.

B3 GENERAL

C1 Frontier Digital Phone Service is a bundled offering available to Residential
customers that subscribe to flat rate service. The bundle includes the following
components: one Basic Flat Rate Access Line, Custom Calling features, Unlimited
Extended Area Service and Voice Mail (Non-regulated). Customers may select
any or all of the following services and features for a monthly rate charge.

C2 Basic Bundle

Single Party Flat Rate Access Line
Call Forward Busy & Call Forward No Answer
Unlimited Extended Area Servi ce
Voice Mail – Residential Basic (Non-regulated)
Call Waiting, Cancel Call Waiting
Caller ID – Name & Number

B4 RATES

C1 Federal Subscriber Line Charge will be billed separately from the basic bundles
offering. All other surcharges and taxes will apply.

C2 Unless otherwise stated elsewhere in this section, Service Connection Charges as
specified in Tariff Schedule A-5 apply to the installation of individual components of
the bundle.

C3 Frontier Digital Phone Service bundle is provided at the following rate:

Monthly Rate

Frontier Digital Phone Service

$39.99
(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 16, 2006 Nov. 5, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070

Original Sheet No. 40
Cancelling Sheet No.

Issued: October 5, 2006 Issued By Effective: November 5, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-05 Government & External Affairs

SCHEDULE NO. A-12
BUNDLED SERVICES

A7 Frontier Digital Phone Service

B5 CONDITIONS

C1 The bundles are available only where facilities and operating systems are available
and technically feasible.

C2 The features are provided subject to their individual service regulations as specified
in the applicable schedules of the tariff.

C3 Call Detail for Extended Area Service and Budget Measured Service will not be
displayed on the customer’s monthly telephone bill.

C4 Frontier Digital Phone service bundle includes basic local service and non-basic
local services. Nonpayment or partial payment of the basic local service charge
within the bundle may result in disconnection of your basic local service. Refer to
the Utility’s Rules and Regulations pertaining to non-payment or partial payment.

C5 Customers may add or delete any features offered within the bundle without
incurring a Service Connection Charge.

C6 If the customer disconnects any component of the bundle, the remaining
components of the bundle will be billed at their individual tariffed monthly rates.

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 16, 2006 Nov. 5, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: March 6, 1998 Issued By Effective: April 6, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-02 Telecom - Regulatory Affairs
SCHEDULE NO. A-13
DIGITAL CHANNEL SERVICE (DCS)
LIST OF EFFECTIVE SHEETS
Sheets 1 through 5 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
5 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: March 6, 1998 Issued By Effective: April 6, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-02 Telecom - Regulatory Affairs
SCHEDULE NO. A-13
DIGITAL CHANNEL SERVICE (DCS)
A1 GENERAL
Digital Channel Service allows a customer to originate and terminate switched
network calls over a high capacity digital facility between a Telephone Company
serving wire center and a customer premises location. The service transmits and
receives digital signals between the serving wire center and digital switching
equipment located at the customer’s premises. The service enables customers to
channelize up to 24 voice grade DS0s on a single transport facility.
Digital Channel Service is a local exchange service. It is comprised of two
components; a digital port in the serving wire center and a digital transport
facility between the serving wire center and the customer’s premises. Digital
Channel Service may be entirely Direct Inward Dialing, Direct Outward Dialing or
two-way.
Digital Channel Service is not an access service. The subscriber will need to
subscribe to a Primary Interexchange Carrier or use 10XXX dialing to complete
calls that require interexchange carrier transport.
A2 TYPES OF DIGITAL CHANNEL SERVICE
B1 Direct Inward Dialing Only
One-way digital transport facility that allows for an outside caller to call an
internal extension without having to pass through an operator or
attendant. Direct Inward Dialing is furnished in accordance with the
Direct Inward Dialing Section of the Local Exchange Tariff.
B2 Direct Outward Dialing Only
One-way digital transport facility that allows for an internal caller to dial
directly from an extension without having to go through an operator or
attendant.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: March 6, 1998 Issued By Effective: April 6, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-02 Telecom - Regulatory Affairs
SCHEDULE NO. A-13
DIGITAL CHANNEL SERVICE (DCS)
A2 TYPES OF DIGITAL CHANNEL SERVICE (continued)
B3 Two-Way
Two-way digital transport facility that allows for both incoming and
outgoing calls without the aid of an operator or attendant. Direct Inward
Dialing is furnished in accordance with the Direct Inward Dialing Section of
the Local Exchange Tariff.
A3 TERMS AND CONDITIONS
B1 Availability of Service
Digital Channel Service is subject to the availability of facilities and is only
offered where technically feasible.
B2 Use of Service
Digital Channel Service is provisioned for voice grade service. Digital
Channel Service may not be suitable for the transmission of data.
B3 Service Provision Location
Digital Channel Service may be provided from the subscriber’s normal
central office or from a foreign central office, subject to the availability of
facilities.
B4 Service from a Foreign Central Office
DS1 (1.544 Megabit/Sec) channel mileage applies when Digital Channel
Service is provided from a foreign Central Office.
B5 Central Office Designation Change
A subscriber requested change in the central office designation used to
provide Digital Channel Service will be considered to be a disconnection
of existing service and a connection of new service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: March 6, 1998 Issued By Effective: April 6, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-02 Telecom - Regulatory Affairs
SCHEDULE NO. A-13
DIGITAL CHANNEL SERVICE (DCS)
A3 TERMS AND CONDITIONS (continued)
B6 Minimum Block of Subscriber Numbers
Digital Channel Service will be provided in increments of digital transport
facilities. One or more digital transport facilities must be subscribed to
whether or not all 24 lines are to be used within any one digital transport
facility.
B7 Unused DID Numbers
The customer must arrange its switching equipment to provide for the
interception of assigned but unused Direct Inward Dial numbers.
B8 Optional 3 Year Plan
An optional 3 year plan is available. If the customer subscribes to this plan
then reduced monthly charges apply. Non-recurring charges are the
same with or without the 3 year plan.
B9 Minimum Subscriber Period
The minimum subscriber service period for digital ports and for digital
transport facilities is one month. In the case of termination of the
subscriber's service, the charge for Digital Channel Service is to the date of
termination of the subscriber's service, but the minimum charge is the
established rate for one month and if the three year plan is selected then
the balance of charges for the remainder of the 3 year period apply.
B10 Temporary Suspension of Service
Temporary suspension of service is available for all digital transport facilities
and only if all digital transport facilities are suspended.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Canceling Sheet No.
Issued: March 6, 1998 Issued By Effective: April 6, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-02 Telecom - Regulatory Affairs
SCHEDULE NO. A-13
DIGITAL CHANNEL SERVICE (DCS)
A4 RATES AND CHARGES
Nonrecurring and monthly rates apply to Digital Channel Service as outlined below:
Monthly
Discounted
Monthly
Charge
With
Digital Channel Service Non-recurring Charge*Charge 3 Year Plan
Port $175.00 $525.00 $490.00
Digital Transport Facility $745.00 $185.00 $170.00
DS1 Channel Mileage (1.544 Megabit/Sec)
Fixed
Per Mile
See Citizens
Telecommunications
Company of Idaho,
Inc.
Access Service Tariff
Section 20.2.9
See Citizens
Telecommunications
Company of Idaho, Inc.
Access Service Tariff
Section 20.2.9
Direct Inward Dialing Numbers See
Schedule No. A-1
See
Schedule No. A-1
* Service Charges outlined in Schedule No. A-5 also apply.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.1
Cancelling Original Sheet No.1
Issued: October 18, 2001 Issued By Effective: November 18, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-09 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
LIST OF EFFECTIVE SHEETS
Sheets 1 through 10 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 1st Revised
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.2
Cancelling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 17, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
GENERAL
This tariff applies to local exchange telephone service customers. Exchanges served by Citizens have two
types of Optional Calling Plans; Local Calling Plans (LCPs) and Regional Local Calling Plans (RLCPs).
Under these optional calling plans customers may choose from one of the two types of service listed below:
1)Premium Flat Rate Service.
2)Measured Rate Service.
REGULATIONS
Citizens LCPs / RLCPs are available to Residence One-Party (including Budget Measured and Seasonal
Service), Residence Key line, Residence Multi-Line, Business One-Party (including Budget Measured
Service), Business Key Lines and PBX Trunks, Business Multi-Line, Centrex, and Public Access Line
customers.
The Premium Flat Rate Service option provides unlimited toll-free calling to specified exchanges for a fixed
monthly rate.
The Measured Rate Service option provides unlimited calling to specified exchanges for a monthly recurring
charge plus a measured usage rate per minute.
Customers who refrain from selecting either the Premium Flat Rate Service option or the Measured Rate
Service option will by default have their calls on these routes billed at long distance toll rates.
Customers who have Budget Measured Service for local service must select the Measured Service option for
any and all optional calling plans selected, either the Local Calling Plan (LCP), the Regional Local Calling
Plan (RLCP) or both, subject to availability. Likewise, customers who have Flat Rate local service must
select the Premium Flat Rate option for any and all optional calling plans selected, either the Local Calling
Plan (LCP), the Regional Local Calling Plan (RLCP) or both, subject to availability.
Customers in certain Originating Exchanges may select either the Local Calling Plan (LCP) option, a
Regional Local Calling Plan (RLCP) option or both the Local Calling Plan (LCP) option and the Regional
Local Calling Plan (RLCP) option, subject to availability. Customers who select more than one option will
pay the sum of each of the individual plans charges per month.
A customer may subscribe to a Citizens LCP/RLCP or change Citizens LCPs/RLCPs without paying a
service charge, provided the subscription or change in plans occurs within six months (180 days) of the date
a Citizens LCP/RLCP is initially furnished to the customer, or when the customer is making an initial
request for service from Citizens. Appropriate non-recurring service charges will apply thereafter as specified
in Schedule No. A-5 of this tariff.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.3
Cancelling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 17, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
REGULATIONS (continued)
The Measured Service option provides for calling to specified exchanges where each call is measured on a
per-minute of use basis only. The Usage Rate per Minute of Use is not affected by time-of-day, day-of-
week, or distance called.
Premium Flat Rate Service and Measured Rate Service calls made to specified exchanges should be dialed
by the customer on a direct dialed, seven-digit basis without the assistance of a Telephone Company
operator. Any calls placed to such exchanges through a Telephone Company operator will be subject to all
specialized operator assistance charges specified in the Telephone Company's applicable tariffs.
Premium Flat Rate or Measured Rate Services will not be offered in connection with WATS, Foreign
Exchange Service, Feature Group A, or Party-Line Services.
Hotel/motel customers may subscribe to a Citizens LCP/RLCP. All charges for the service, including
charges for any messages, shall be billed to the hotel/motel which shall be responsible for any prorating and
billing of the charges to the guests.
For the purpose of determining usage charges for Measured Rate Service, the following applies:
A1 A charge per minute or fraction thereof, applies for duration of call. Monthly billing is based
on cumulative minutes of usage with the total fraction rounded to the next higher minute.
A2 Chargeable time for all calls begins when connection is established between the calling line
and the called line or branch exchange, and ends when the calling line "hangs up", thereby
releasing the network connection. If the called line "hangs up", but the calling line does
not, chargeable time ends when the network connection is released either by automatic
timing equipment in the telephone network or by the Telephone Company operator.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.4
Canceling Original Sheet No.4
Issued: October 18, 2001 Issued By Effective: November 18, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-09 State Government Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
REGULATIONS (continued)
The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen,
either the LCP plan area, a RLCP plan area or, where offered, a combination of plan areas.
TERMINATING EXCHANGES BY CALLING PLAN
Originating
Exchange
Local Calling
Plan Area (LCP)
Regional Local Calling Plan Area
(RLCP)
Aberdeen N/A American Falls Pocatello
Bancroft Preston
Blackfoot Rexburg
Downey Rigby
Grace Ririe
Idaho Falls Roberts
Lava Hot Springs Shelley
McCammon Soda Springs
Montpelier
Carey N/A Hailey
Ketchum/Sun Valley
Cascade N/A N/A
Donnelly N/A N/A
Elk City Grangeville N/A
(D)
(D)
(D)
(D)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.5
Canceling Original Sheet No.5
Issued: October 18, 2001 Issued By Effective: November 18, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-09 State Government Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
REGULATIONS
The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen,
either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas.
TERMINATING EXCHANGES BY CALLING PLAN
Originating
Exchange
Local Calling
Plan Area (LCP)
Regional Local Calling Plan Area
(RLCP)
Fairfield N/A Bliss Jerome
Buhl Kimberly
Castleford Murtaugh
Dietrich Shoshone
Eden-Hazleton Twin Falls
Gooding Wendell
Hagerman
Garden Valley N/A Boise Melba
Caldwell Meridian
Emmett Middleton
Idaho City Nampa
Kuna Star
Lowman
Homedale N/A Boise Middleton
Caldwell Nampa
Emmett New Plymouth
Idaho City Payette
Kuna Star
Melba Weiser
Meridian
Horseshoe Bend N/A Boise Melba
Caldwell Meridian
Emmett Middleton
Idaho City Nampa
Kuna Star
Lowman
(D)
(N)
(D)
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.6
Canceling Original Sheet No.6
Issued: October 18, 2001 Issued By Effective: November 18, 2001
Aloa J. Stevens
Vice President
Advice Letter No. ID-01-09 State Government Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
REGULATIONS
The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen,
either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas.
TERMINATING EXCHANGES BY CALLING PLAN
Originating
Exchange
Local Calling
Plan Area (LCP)
Regional Local Calling Plan Area (RLCP)
Marsing N/A Boise Middleton
Caldwell*Nampa
Emmett New Plymouth
Idaho City Payette
Kuna Star
Melba Weiser
Meridian
*already included in EAS calling scope
McCall N/A N/A
New Meadows Council N/A
Parma N/A Boise Middleton
Caldwell Nampa
Emmett New Plymouth
Idaho City Payette
Kuna Star
Melba Weiser
Meridian
Riggins Council N/A
(D)
(T)
(T)
(D)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.7
Cancelling Sheet No.
Issued: October 18, 2001 Issued By Effective: November 18, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-09 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
REGULATIONS
The Terminating Exchange Calling Plan Area for each Originating Exchange is listed by calling plan chosen,
either the LCP plan area, a RCP plan area or, where offered, a combination of plan areas.
TERMINATING EXCHANGES BY CALLING PLAN
Originating
Exchange
Local Calling
Plan Area (LCP)
Regional Local Calling Plan Area (RLCP)
Springfield N/A American Falls Pocatello
Bancroft Preston
Blackfoot*Rexburg
Downey Rigby
Grace Ririe
Idaho Falls Roberts
Lava Hot Springs Shelley
McCammon Soda Springs
Montpelier
*already included in EAS calling scope
Sweet N/A Boise Melba
Caldwell Meridian
Emmett*Middleton
Idaho City Nampa
Kuna Star
Lowman
*already included in EAS calling scope
White Bird N/A N/A
Wilder N/A Boise Middleton
Caldwell Nampa
Emmett New Plymouth
Idaho City Payette
Kuna Star
Melba Weiser
Meridian
(N)
(D)
(D)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.8
Cancelling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 17, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
RATES
Application of Rates
The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule
No. A-1 of this tariff, entitle the customer to seven-digit dialed calling on an optional basis. In certain
originating exchanges customers may choose a combination of LCP and RLCP options. Customers who
select more than one option must pay the sum of each of the individual option charges per month.
Rate Schedules
LOCAL CALLING PLANS
Routes: All Originating Exchanges
PREMIUM FLAT
CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION
Monthly
Rate
Billing
Code
Monthly
Rate
Billing
Code
Usage Rate Per
Minute of Use
Residence One Party*$1.20 $.60 $.05
Residence Key Line
(per line) 1.20
Residence Multi-Line
(per line) 1.20
Business One Party/Centrex*1.80 .90 .05
Business Key Line/Centrex
(per line)1.80
Business PBX Trunk
(per trunk)1.80
Business Multi-Line
(per line)1.80
Business Public Access Line
(per line)*1.80 .90 .05
*Measured service option only applies to One Party line
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.9
Cancelling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 17, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
RATES (Continued)
Rate Schedules (Continued)
REGIONAL LOCAL CALLING PLANS - Charges are Per Plan Selected.
Routes: All Originating Exchanges
PREMIUM FLAT
CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION
Monthly
Rate
Billing
Code
Monthly
Rate
Billing
Code
Usage Rate Per
Minute of Use
Residence One Party*$8.10 $4.05 $.05
Residence Key Line
(per line) 8.10
Residence Multi-Line
(per line) 8.10
Business One Party/Centrex*12.15 6.20 .05
Business Key Line/Centrex
(per line)12.15
Business PBX Trunk
(per trunk)12.15
Business Multi-Line
(per line)12.15
Business Public Access Line
(per line)*12.15 6.20 .05
*Measured service option only applies to One Party line
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.10
Cancelling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 17, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. A-14
CITIZENS OPTIONAL LOCAL AND REGIONAL CALLING PLANS
RATES (Continued)
Detail Message Billing
The monthly rates for Citizens Premium Flat Rate and Measured Service Plans do not include the provision
of monthly billing detail. When billing detail is furnished, the following charge will apply. Appropriate non-
recurring charges as shown in Schedule No. A-5 of this tariff also apply if detail message billing is requested
beyond six months (180 days) after the date Citizens LCPs/RLCPs are initially offered, or after a customer
first requests telephone service from Citizens. The billing detail includes date of call, called telephone
number, answer time, and length of call. The customer must request a detailed bill at least 30 days in
advance of the period for which detail is desired. This service is not provided for the Premium Flat Rate
Option.
Detailed Message Billing
Per Customer, per month $1.75
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Sept. 12, 2005 October 1, 2005
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
INDEX
SUBJECT SHEET NO.
Adjustment of Charges 12
Advance Payments and Deposits 10
Application for Service 4
Customer Responsibility 7
Determination of Airline Mileage 25
Establishing and Furnishing Service 4
Hearing or Speech Impaired Persons Discount 22
Interest on Deposits 10
Liability 15
Limited Communication 6
Lost or Damaged Equipment 13
Maintenance and Repair 13
Obligation to Furnish Service 6
Payment of Bills 8
Priority of Services 15
Regulations 14
Resale of Service 6
Scope 14
Special Services 14
Special Taxes, Fees, Charges 14
Standard Service Offerings 19
Termination of Service - Company Initiated 7
Timing of Calls 21
Transfer of Service Between Customers 6
Two-Point Message Telecommunications Service 19
Use 17
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service
These sections are added to those pertaining to specific service items in other sections.
B1 Application for Service
C1 Applications for establishment of telephone service may be made to the company
orally or in writing. These applications become contract upon approval or
establishment of service and shall be subject at all times to the lawful rates,
charges and regulation of the Company.
C2 Requests from customers for additional service may be made orally or in writing
and, upon approval or installation of the service, become a part of the original
contract, except that each such additional item is subject to the appropriate rate,
charges and initial contract period, if any.
C3 Any changes in rates, charges or regulations will act as a modification of all
contracts to that extent without further notice.
C4 Refusal
D1 The company reserves the right to refuse an application for service made
by a present or former customer who is indebted to the Company for
telephone service previously furnished, until the indebtedness is satisfied.
D2 Service will be denied and/or disconnected when it reasonably appears to
the Telephone Company that a customer has employed subterfuge to
obtain service. Subterfuge shall include, but shall not be limited to the
establishment of service by an applicant or a responsible party, who is
acting alone or with others, to establish telephone service which materially
benefits a person or entity who has previously failed to pay an amount due
for similar utility service. Service disconnected as a direct result of
subterfuge will be reinstated only upon payment of sums due to Company,
in addition to charges applicable for restoral or obtaining new service, as
appropriate.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B1 Application for Service (continued)
C5 Cancellation
If a service with a 1 month minimum contract period, or with no minimum contract
period specified, is canceled before establishment of service is completed and the
cancellation is not caused by the company, a charge equal to the costs incurred
by the Company not to exceed the minimum installation charge specified, is
applied if all or a portion of the equipment or facilities has been installed.
C6 Message Telecommunications Services (MTS) applies to all MTS calls made
between two or more rate centers within the same LATA in this state. The rate
centers are specific geographic locations from which airline mileage measurements
are determined.
C7 MTS provides telecommunication beyond the local calling area. MTS charges
cover the service furnished between the calling and called stations.
C8 MTS is available to and from customers of a Miscellaneous Common Carrier with
arrangement for the interchange of telephone traffic. This service is furnished
through interconnecting equipment and local connecting facilities provided by the
Company.
C9 The rates between the applicable rate center and the rate center of the
Miscellaneous Common Carrier are the rates set forth in this document for two-
point service. The rate center of the Miscellaneous Common Carrier is the rate
center of the Company’s serving exchange. An additional charge which the
Miscellaneous Common Carrier bills to and collects from its customer is applicable
to the remainder of the haul as set forth in the Miscellaneous Common Carrier’s
Tariff.
C10 The telecommunications network is designed, maintained and operated to originate
and terminate calls between station lines furnished by the Company. However,
connections of facilities, equipment and/or communications systems provided by
others may be made to the telecommunication network. The Company is not
responsible for the through transmission of signals or quality of transmissions on
such connections. When such connections are made at premises where the
customer doesn’t originate or terminate calls, the Company may require exchange
service to be provided from a central office(s) different from the central office(s)
designed by the Company to serve that premises.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B2 Transfer of Service Between Customers
An applicant may supersede the service of a customer where an arrangement acceptable to
the Company is made by the customer and the applicant to pay all outstanding charges
against service.
B3 Obligation to Furnish Service
C1 The Company’s obligation to furnish service or to continue to furnish service is
dependent on its ability to obtain, retain, and maintain suitable rights and facilities,
without unreasonable expense, and to provide for the installation of those facilities
required incident to the furnishing and maintenance of that service.
C2 Such connections are also subject to the availability of required facilities.
C3 When such connections are requested and facilities to provide the required
connections at the CO normally designated to serve the premises are inadequate,
facilities may be furnished from another CO to provide the requested
interconnection. Under such circumstances, additional monthly rates and
installation charges will apply.
B4 Limited Communication
The Company reserves the right to limit use of communication service when emergency
conditions cause a shortage of facilities.
B5 Resale of Services
Resale/Sharing of service is allowed pursuant to the terms in this document.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.6
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B6 Termination of Service - Company Initiated
C1 Reasons for Termination
The Company may terminate service, with written notice, due to:
D1 Nonpayment of any sum due to the Company or due to a violation of any of
the conditions governing the furnishing of service.
D2 Abandonment
In the event of the abandonment of the service.
D3 Violation of Company Regulation
Any other violation of the regulations of the company. The Company may,
without notice, either suspend service or terminate the service without
suspension.
D4 Subterfuge
See Refusal in A1.B1.C4.D2
B7 Customer Responsibility
C1 The customer is responsible for payment of all charges for facilities and services
furnished the customer, including charges for services originated, or charges
accepted, at such facility.
C2 The calling party shall establish his/her identity in the course of any
communication as often as may be necessary.
C3 The calling party shall be solely responsible for establishing the identity of the
person or persons with whom connection is made at the called station or stations.
C4 Where mobile radio telephone stations are involved, the party in the vehicle placing
or receiving a call shall inform the mobile service operator upon request as to the
State in which the vehicle is located at the time of placing or receiving the call.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.7
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B8 Payment of Bills
C1 Charges for toll messages are due monthly, on receipt of the bill, except that the
Company reserves the right to require payment of such charges at more frequent
intervals.
C2 In the event a customer is indebted to the Company for charges and services
previously rendered, or for service under one or more numbers at the same
location, and the customer does not pay the charges or satisfy such indebtedness,
the Company may charge and bill such indebtedness for a business account
against the customer’s business service.
C3 In the event that payment from a customer is less than the total amount of all
charges owing to the Company and the customer does not specifically designate
the manner in which he wishes to apply said payment, then the Company will
apply the payment to each entity based on the ratio of the entity balance to the
total account balance.
C4 Payment of bills for telephone service may be made by check, money order or
cash. Payment by check which is not honored or paid by the payor bank will be
considered as nonpayment. All charges for exchange and toll service are payable
only in lawful money of the United States.
C5 Customers have the following options as to the method of paying bills for telephone
service:
At any Company payment depository location.
At the office of any authorized payment agent of the company.
By U.S. Mail, by check or money order only.
Through an agent of the customer.
C6 Payments received by the Company on or before the due and payable date on the
customer’s bill will be considered timely, provided the following billing information is
remitted with payment:
Customer’s name
Customer’s telephone number- customer’s customer code
Customer’s account type
Amount of payment
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.8
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Servi ce (continued)
B8 Payment of Bills (continued)
C7 Payments received by the Company after the due payable date on the customer’s
bill, but at least one day before the termination date on the suspension notice, may
result in discontinuance of the customer’s service unless the following billing
information is remitted with payment:
All of the items in 6., and
The final payment date before discontinuance for nonpayment
C8 The Company will not be responsible if a customer’s telephone service is
discontinued after payment has been remitted, unless the payment is timely as set
forth in 6. or, if the payment is not timely, the requirements of 7. have not been
met.
C9 In the event that it becomes necessary for services to be discontinued to a
customer for nonpayment, a written notice of at least seven calendar days
(measured from the day following the date of mailing) will be given advising the
customer of the amount due and the date by which the same must be paid. If the
customer fails to pay or make suitable arrangement for payment by said date, the
Company may suspend the service or discontinue the service.
C10 Delinquency in payment for service to a previous occupant of the premise to be
served, or unpaid charges for service or facilities not ordered by the present
customer or applicant may not in and of itself be considered as sufficient cause for
refusal of service to the present customer or applicant.
C11 The company may refuse to furnish service at the same or other premises for use
of a delinquent customer, when such service has been obtained by subterfuge or
where the delinquent customer’s spouse applies to obtain service in her or her own
name while the delinquent customer and the spouse continue to live together.
Subterfuge includes, but is not restricted to, an application for service at a given
location in the same name of another party by an applicant whose account is
delinquent and who resides at that location.
C12 The Company may refuse to provide service or, where service is presently provided,
may discontinue service for failure of an applicant or customer to comply with these
regulations, the Idaho Public Utilities Commission’s rules, municipal ordinances, or
any law pertaining to telephone service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.9
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B9 Advance Payments and Deposits
C1 Advance Payments
D1 In accordance with the Company’s practice of requiring that all regularly
recurring charges for services, equipment and facilities be paid monthly in
advance, an applicant for telephone service, equipment or facilities, may be
required to pay in advance at the time of application for such is made, the
installation charges and/or service and equipment charges applicable,
together with at least 1 month’s charges for the services, equipment and
facilities applied for, and where necessary , in the opinion of the company,
the estimated amount of construction charges. An applicant to buy
facilities or equipment may be required to pay the sales price in advance,
at the time of application, if in the opinion of the company such is
necessary to satisfy reasonable credit standards.
D2 The amount of the advance payment will be credited to the customer’s
account and applied to any indebtedness under the contract for services,
equipment and facilities furnished, for party applicable rates and charges,
and for toll messages.
C2 Deposits
D1 The Company adopts by reference “The Telephone Customer Relations
Rules,” codified at IDAPA 31.41.01000 et seq, by the Idaho Public Utilities
Commission and all amendments to those rules which may be hereafter
adopted by the Idaho Public Utilities Commission.
D2 When the Company deems it necessary, in protecting its earned revenues,
an applicant for service or a present customer may be required to make
and keep intact a deposit in such amount as may be required from time to
time by the Company as a guarantee of payment of charges for services.
The fact that a deposit has been made shall in no way relieve the applicant
or customer from complying with the regulations of the Company as to
advance payments and the prompt payment of bills on presentation, nor
constitute a waiver or modification of the regular practices of the Company
providing for the discontinuance of service for nonpayment of any sums due
the Company for services rendered.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.10
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B9 Advance Payments and Deposits (continued)
C2 Deposits (continued)
D3 Copies of these Rules and Regulations are on file and available for public
inspection.
D4 Residential Service
E1 The deposit will be returned to the customer in 12 months or less
if the account of the customer has not been subject to temporary
denial of service for nonpayment.
E2 The deposit may be monitored for as long as the deposit is
required and may be increased when toll usage in a one-month
period exceeds by $50.00 or more the portion of the customer’s
deposit covering one month toll usage. This portion equals one-
half the deposit less the customer’s nontoll monthly obligation.
The Company may discontinue or refuse service to a customer for
failure or refusal to pay an additional deposit which may be
required.
D5 Non-Residential Service
A deposit will be returned to the customer within 12 months after the
customer has established good credit.
D6 Interest will be payable on all deposits at the rate determined by the IPUC
pursuant to Commission rule IDAPA 31.41.01106.
D7 Interest will accrue from date of the deposit until the date of refund or
application to the customer’s telephone bill.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.11
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B10 Adjustments of Charges
C1 Interruptions
D1 For the purposes of applying this provision, the word interruption shall
mean the inability to complete calls either incoming or outgoing or both.
Interruption does not include and no credit allowance shall be given for
service difficulties such as slow dial tone, busy circuits or other network
and/or switching capacity shortages.
D2 The credit allowance will not apply where service is interrupted by the
negligence or willful act of the customer or the failure of facilities provided
by the customer, or where the Company, pursuant to the term of this
document, suspends or terminates service because of unlawful or improper
use of the facilities or service, or any other reasons covered by this
document.
D3 No credit allowance shall be made for interruptions due to electric power
failure where, by the provisions of this document, the customer is
responsible for providing electric power.
D4 When service is interrupted for a period of at least 24 hours after notice by
the customer to the Company, a credit allowance equal to 1/30 of the
monthly rate for all services and facilities furnished by the company
rendered useless shall apply for each 24 hours, or major fraction thereof,
during which the interruption continues after notice to the company. Credit
allowances in any billing period shall not exceed the total charges for that
period for the service and facilities which were rendered useless.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.12
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B11 Maintenance and Repair
C1 All ordinary expense of maintenance and repair in connection with service provided
by the Company is borne by the Company unless otherwise specified.
C2 Service and equipment charges do not apply to repair services.
C3 Except as otherwise specified, equipment and or wiring to the Network Interface
furnished by the company on customer’s premises shall be and remain the
property of and must be installed, relocated and maintained by the Company.
Company agents and employees shall have the right to enter the premises at any
reasonable hour for the purpose of installing, inspecting or repairing the facilities, or
for the purpose of disconnecting service.
C4 Unless otherwise specified, customers may not rearrange, disconnect, remove,
attempt to repair, or permit others to rearrange, disconnect, remove or attempt to
repair any equipment or wiring owned by the Company except upon the consent of
the Company.
B12 Lost or Damaged Equipment
C1 In case of damage to, or destruction of any of the Company’s instruments or
accessories due to the negligence or willful act of the customer and not due to
ordinary wear and tear, the customer will be held responsible for the cost of
restoring the equipment to its original condition, or of replacing the equipment
destroyed.
C2 The customer is required to reimburse the Company for loss, through theft, of
equipment or apparatus furnished to him.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.13
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
GENERAL
A1 Establishing and Furnishing Service (continued)
B13 Special Taxes, Fees, Charges
Insofar as practicable, any sales, use, privilege, excise, franchise or occupation tax, costs
of furnishing service without charge or similar taxes or impositions now or hereafter levied
by the Federal, State, or Local government or any political subdivision or taxing authority
thereof may be billed by the Company to its exchange customers on a pro rata basis in the
areas wherein such taxes, impositions or other charges shall be levied against the
Company.
B14 Special Services
C1 Where service arrangements are requested which are not provided for in this tariff,
monthly rates and one-time charges such as installation and nonrecurring service
and equipment charges will apply based on the circumstances in each case.
C2 For the purpose of encouraging customers to try different telecommunication
services, the Company may, with respect to any of its services or products in this
tariff, offer a temporary waiver or partial waiver of any nonrecurring, usage or
monthly rate. The Company may also offer incentives, benefits or gifts to
customers to encourage the purchase or retention of any such service or product.
All such offers are subject to facility availability. Customers will be notified of the
availability and duration of such offers, however, such offers will not constitute price
changes. The Company will notify the Commission of any proposed promotional
campaigns.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.14
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
REGULATIONS
A1 Scope
B1 MTS is that of furnishing facilities for telecommunication between station lines in different
local service areas of the same LATA in accordance with the regulations and system of
charges specified.
B2 The Company does not undertake to transmit messages but furnishes the use of its
facilities to its customers for communications.
B3 Service is furnished subject to the availability of the service components required. The
Company will (1) determine which of those components shall be used and (2) make
modifications to those components at its option.
A2 Priority of Services
B1 The installation and restoration of service shall be in accordance with the rules for
Telecommunications Service Priority (TSP) as set forth in the Access Service Tariff.
B2 Subject to compliance with the above mentioned rules, when a shortage of facilities exists
either for temporary or protracted period, MTS will be established before all other services.
However, the duration of MTS calls will be limited when facility shortages are caused by
emergency condition.
A3 Liability
B1 In view of the fact that the customer has exclusive control of his communications over the
facilities furnished him by the Company, and of the other uses for which facilities may be
furnished him by the Company, and because of unavoidability of errors incident to the
services and to the use of such facilities of the company, the services and facilities
furnished by the Company are subject to the terms, conditions and limitation specified in
B2., B3., and B4., following.
B2 The liability of the Company for damages arising out of mistakes, omissions, interruptions,
delays, errors or defects in transmission, or failures or defects in facilities furnished by the
Company, occurring in the course of furnishing service or other facilities and caused by the
negligence of the customer, or of the Company in failing to maintain proper standards of
maintenance and operation and to exercise reasonable supervision, shall in no event
exceed an amount equivalent to the proportionate charge to the customer for the period of
service during which such mistake, omission, interruption, delay, or error or defect in
transmission, or failure or defect in facilities occurs.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.15
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
REGULATIONS
A3 Liability (continued)
B3 The customer indemnifies and saves the Company harmless against claims for libel,
slander, or infringement of copyright from the material transmitted over its facilities; against
claims for infringement of patents arising from combining with, or using in connection with,
facilities of the company, apparatus and systems of the customer and against all other
claims arising out of any act or omission of the customer in connection with facilities
provided by the Company.
B4 When the lines of other telephone companies or of Intercity Carriers are used in
establishing connections to points not reached by the Company’s lines, the Company is
not liable for any act or omission of the other company or carrier.
B5 The Company shall not be liable for any defacement of, or damage to, customer’s premises
resulting from the existence of the Company’s instruments, apparatus, or wiring, on such
premises, or caused by the installation or removal, when such defacement or damage is
not the result of the negligence of the Company.
B6 The Company does not guarantee nor make any warranty with respect to equipment
provided by it for use in an explosive atmosphere. The customer shall indemnify and hold
the Company harmless from any and all loss, claims, demands, suits, or other action, or
any liability whatsoever, whether suffered, made, instituted or asserted by customer or by
any other party or person, for any personal injury to or death of any person or persons, and
for any loss, damage or destruction of any property, whether owned by the customer or
others, caused or claimed to have been caused directly or indirectly by the installation,
operation, failure to operate, maintenance, removal, presence, condition, location or use of
said equipment so provided.
C1 The Company may require each customer to sign an agreement for the furnishing
of such equipment as a condition precedent to the furnishing of such equipment.
C2 The company shall furnish, install and maintain sealed conduit with explosion proof
fittings between this equipment and points outside the hazardous area where
connection may be made with regular facilities of the company. The customer
may be required to install and maintain this equipment within the hazardous area if,
in the opinion of the Company, injury or damage to Company employees or
property might result from installation or maintenance by the Company.
B7 The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law.
Acceptance for filing by the Commission recognizes that it is a court’s responsibility to
adjudicate negligence and consequential damage claims. It is also the court’s
responsibility to determine the validity of the exculpatory clause.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.16
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
REGULATIONS
A4 Use
B1 Use of Service
Service is provided for use by the customer and may be used by others, when so
authorized by the customer, providing that such use shall be subject to the provisions as
stated herein .
B2 Abuse and Fraudulent Use
The service is furnished subject to the condition that there will be no abuse or fraudulent
use of the service. Abuse or fraudulent use of service includes:
C1 The use of service or facilities of the Company to transmit a message or to locate a
person or otherwise to give or obtain information, without payment of the charge
applicable for service;
C2 The obtaining, or attempting to obtain, or assisting another to obtain or to attempt
to obtain MTS by rearranging, tampering with, or making connection with any
facilities of the Company, or by any trick, scheme, false representation or false
credit device, or by or through any other fraudulent means or device whatsoever,
with intent to avoid payment, in whole or part, of the regular charges for such
service;
C3 The use of service or facilities of the company for a call or calls, anonymous or
otherwise, if in a manner reasonably to be expected to frighten, abuse, torment or
harass another;
C4 The use of profane or obscene language;
C5 The use of the service in such a manner as to interfere unreasonably with the use
of the service by one or more other customers.
A5 Unlawful Purpose
The service is furnished subject to the condition that it will not be used for an unlawful
purpose.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.17
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service
B1 Class of Calls
Charges apply according to the class of calling a customer selects as defined below.
C1 Dial Station-to-Station
Applies when the calling person dials the desired telephone number without the
assistance of an operator and the call is billed to the calling number. This includes
calls forwarded by call forwarding equipment. This does not include calls placed
from Public Telephone and Coinless Public Telephones except as specified below.
Dial Station-to-Station also applies when the operator:
D1 Records the calling telephone numbers for areas without recording
equipment.
D2 Reaches the called telephone number because of trouble on the network or
because dial completion is not available.
D3 Places a call for a calling party who is identified as being disabled and is
unable to dial the call because of the disability.
D4 Reestablishes a dialed call when there is a service fault that interrupts a
call after the called person has been reached.
C2 Pay Phone Dial Station-to-Station
Applies to MTS cash calls placed from payphones when calls are dialed by the
customer with no assistance from the operator. This charge applies in addition to
MTS charges.
C3 Customer Dialed Calling Card (Mechanized)
Applies to station-to-station calls where equipment is available and the calling
person dials zero, the telephone number desired, and the calling card or special
billing number without the assistance of an operator and to station-to-station calling
card calls where equipment is not available and operator assistance is required to
complete the call. This also applies to calls placed from Public and Coinless
Payphones.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.18
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service (continued)
B1 Class of Calls (continued)
C4 Operator-Assisted Station-to-Station
Applies when calls are completed with the assistance of an operator except in C1.
and C3., preceding and C5. following. Examples of these calls include collect,
billed to another telephone number, operator assisted calling card, and sent paid.
This also applies to calls placed from Public and Coinless Pay Phones.
C5 Operator-Assisted Person-to-Person
Applies when a calling person names the particular party to be reached by an
operator. This also applies to calls placed from Public and Coinless payphones.
The party may be:
D1 a person;
D2 a station, department or office reached through a PBX attendant;
Person-to-Person also applies when the calling party:
E1 Cannot speak to the intended person or station but agrees to
speak to someone else.
E2 Requests an operator to make arrangements with a person to
receive a call at a specified time.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.19
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service (continued)
B2 Timing of Calls
C1 For dial station-to-station, customer-dialed calling card (mechanized), and operator-
assisted station-to-station calls, the timing of a call begins when the calling and
called stations are connected.
C2 When exchange telephone service used for MTS is directly connected, i.e., not
connected through a Multiline Terminating System, at a customer’s premises to a
communications system, chargeable time for all classes of calls begins when a
call from the telecommunications network terminates in or passes through the first
multiline terminating system or terminal equipment on that communications
system. It is the customer’s responsibility to furnish appropriate answer
supervision to the point of connection with the exchange telephone service so that
chargeable time may begin.
C3 MTS service rates are quoted in terms of initial and additional minutes.
D1 The initial minute is the first minute or any fraction after connection is
made.
D2 The additional minute is each minute or any fraction after the initial minute.
C4 The timing of a call does not include time lost because of service faults or defects
that are reported to the Company.
C5 The time of day at the calling party rate center determines whether the day,
evening or night/weekend rates apply.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.20
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service (continued)
B3 Collection of Charges
Charges for all MTS calls are billed to the calling party, except where the calls are billed to:
C1 The called party as a collect call, and the charge is accepted by the called party.
This does not apply if the called station is a coin telephone. In this case, the
charge may be accepted but must be billed to a calling card number, or third
number; otherwise, the called station must originate a new call.
C2 A third telephone number, except for coin. The third number must be an authorized
telephone number as determined by the Company.
C3 An authorized Company credit card or special billing number.
B4 Hearing or Speech Impaired Persons Discount
A 50% rate reduction on calls originating from a certified hearing and/or speech impaired
customer’s residential line to any other teletypewriter in this State within the same LATA,
will be extended to individual who are certified, in writing by a physician, or an audiologist,
or the Department of Vocational Rehabilitation, that he or she is disabled to the extent that
he or she is unable to communicate via the telephone by voice conversation. The
department of Vocational Rehabilitation must also certify that any hearing and/or speech
impaired person requesting this service has and uses teletypewriter equipment, before the
rate reduction applies. This rate reduction applies only to a certified residential customer
line.
B5 Charge Determination
C1 The charge of MTS is determined by the:
D1 Distance between rate centers
D2 Time of day and day of week
D3 Duration of call
D4 Class of call
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
Sept. 12, 2005 October 1, 2005
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.22
Canceling Sheet No.
Issued: April 29, 1998 Issued By Effective: May 28, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-04 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service (continued)
B5 Charge Determination (continued)
C4 The following table indicates the appropriate times for the day, evening and
night/weekend rate periods.
MON TUE WED THU FRI SAT SUN
8:00 AM
to
5:00 PM1
Day Rate
FULL RATE
Period
5:00 PM
to
11:00 PM1
Evening
35%
Rate
Discount
Period Eve.
Rate
35% Disc.
11:00 PM
to
8:00 AM1
Night &
50%
Weekend
Discount
Rate Period
1 To, but not including.
D1 In cases where a message begins in one rate period and ends in another,
the initial period rate is the rate in effect at the time the connection is
established. The rate for each additional period is the rate in effect at the
beginning of each additional period.
C5 Operator Service Charges
The following charges apply in addition to the established MTS rates. The
intraLATA operator-assisted station-to-station charge will apply when a customer
requests a time and charges quote for an intraLATA toll call. Refer to A1.B1.C2.,
C3., C4. and C5., preceding for the description and application of charges.
Payphone-Dial Station-to-Station 1 $1.30
Customer-Dialed Calling Card (Mechanized)$0.80
Operator-Assisted Station-to-Station $2.10
Operator-Assisted Person-to-Person $3.90
1 Applies to MTS cash calls from payphones
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.23
Canceling Sheet No.
Issued: April 29, 1998 Issued By Effective: May 28, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-04 Telecom - Regulatory Affairs
SCHEDULE NO. B-1
MESSAGE TELECOMMUNICATIONS SERVICE
STANDARD SERVICE OFFERINGS
A1 Two-Point Message Telecommunication Service (continued)
B6 Determination of Airline Mileage
C1 MTS rates between points within the same LATA (cities, towns, or localities) are
based on the airline distance between rate centers. In general, each point is
designated as a rate center. Certain small towns or localities are assigned
adjacent rate centers with which they are closely associated for communication
purposes or by community of interest.
C2 Airline mileages are determined by using vertical and horizontal grid lines which
have been established across the United States. The spacing between adjacent
vertical grid lines and between horizontal grid lines represents a distance of one
coordinate unit. A four-digit vertical (V) and a four-digit horizontal (H) coordinate are
computed for each rate center from its latitude and longitude location on a map.
The intersection of the horizontal grid and the vertical grid identifies the V and the H
coordinates. The distance between any two rate centers is computed between
their respective coordinate intersections. The rates applicable to mileage are
provided in A1.B5.C2.
C3 For the purpose of determining airline mileage, vertical and horizontal grid lines
have been established for this State. Citizens Telecommunications Company of
Idaho concurs with the tariff information shown in U.S. West’s Exchange and
Network Services Catalog for Southern Idaho, Section 6.2, pertaining to (V) and (H)
coordinate listings and mileage calculations.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 21 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original 21 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
19 Original
20 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
INDEX
SUBJECT SHEET NO.
Allowance for Interruptions 17
800 Service 21
800 Serviceline Option 22
Volume Discounts 22
Abuse or Fraudulent Use 11
Ancillary WATS Service 23
Application of Monthly Rates and Usage 12
Chargeable Time 12
Company Liability 8
Completion of 800 Service or 800 Serviceline Option Messages 10
Connection to Other Services 8
Description 4
Fractional Periods 14
Limitations of Service 7
Method of Determining Rates for 800 Service 16
Method of Determining Rates for Outward WATS Service 15
Minimum Average Time Requirement (MATR) for 800 Service 16
Minimum Average Time Requirement (MATR) for Outward WATS 14
Minimum Service Period 13
Outward WATS 19
Outward WATS, 800 Service and Serviceline Option 4
Payment of Charges 13
Priority of Services 8
Service Group 12
Transmission Quality 10
Use of service 11
WATS Termination 6
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
Terms and conditions found in Schedule B-1, Message Telecommunications Service, are made a
part of this Section by reference.
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B1 Description
C1 Wide Area Telecommunications Service (WATS) provides for dial-type
communications between a WATS termination and exchanges within the
same LATA, within the State and in accordance with the regulations and
schedules of charges specified in this document.
C2 A WATS access line is a line from the Company CO to the Company-
provided network interface on or near the customer’s premise and is
provided for the purpose of completing WATS calls. Each such line will be
arranged at the customer’s option for either Outward WATS or 800 Service
but not for both.
C3 WATS is provided as either Outward WATS, 800 Service or Serviceline
Option:
D1 The Outward WATS customer is furnished a WATS access line
arranged for outward calling only. Outward WATS provides for
directly dialed calls from a WATS termination by way of the WATS
access line and the public switched network to exchanges within
the same LATA in the same State. Usage is bulk billed as set forth in
following information.
D2 The 800 Service customer is furnished a WATS access line arranged
for reward calling only. 800 Service provides for dial-type calling to
a WATS termination by way of the WATS access line and the public
switched network from exchanges within the same LATA in the
same State. 800 Service allows customers to receive and pay for
incoming long distance calls by use of a telephone number which
begins with the special service area code, 8XX (i.e. 800,822, 833,
844, 855, 866, 877, or 888 as available). Usage is bulk billed as set
forth in following information.
D3 The 800 Serviceline option customer is furnished an 8XX number
(i.e. 800,822, 833, 844, 855, 866, 877, or 888 as available) to be
associated with an individual line or trunk. 800 Serviceline option is
an option served over an exchange access facility and is not an
access line. One 8XX number may be assigned to each existing or
newly provided exchange telephone number which allows for the
completion of 8XX calls in addition to all other usage normally
handled on this termination. Message detail (calling
number/calling location, where possible, and duration of calls) is
included unless otherwise requested by the customer. Billing is
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
based on a specified rate per hour as set forth in following
information. Volume discounts may apply.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B1 Description (continued)
C4 WATS is furnished only if the necessary service components are available.
If unusual costs are involved to make facilities available, the customer
may have to pay additional charges.
C5 Intrastate Outward WATS and/or 800 Service may be provided jointly by
the Company and the Interexchange Carrier on a shared basis. A shared
WATS access line is where the Company provides the WATS access line,
transports the intraLATA traffic and bills both the WATS access line and
intraLATA usage to the end user as set forth in this tariff. The Interexchange
Carrier transports the interLATA traffic and bills interLATA usage to the end
user at the IC’s applicable WATS usage rates. The Interexchange Carrier
shall order Switched Access Service under the terms and conditions of the
Company’s Access Service Tariff.
C6 Intrastate 800 Serviceline option may be provided jointly by the Company
and the Interexchange Carrier on a complementary basis. A
complementary service is where the Company provides the 8XX number
to be associated with an individual line or trunk, transports the intraLATA
traffic and bills both the 8XX number and intraLATA usage to the end user
as set forth in this tariff. The interLATA traffic is transported and billed by
the Interexchange Carrier as set forth in B1.C5 preceding.
C7 A dual jurisdiction WATS access line is a facility used for the provision of
interstate and intrastate WATS and is provided subject to the terms and
conditions of the Company’s Interstate Access Service Tariff F.C.C. No. 1.
Any intrastate intraLATA traffic retained and transported by the Company
will be billed to the enduser at the usage rates set forth in this tariff. The
interLATA traffic is transported and billed by the Interexchange Carrier as
set forth in B1.C5 preceding.
C8 Interstate interLATA Outward WATS and/or 800 Service will be provided by
the Interexchange Carrier.
C9 IntraLATA only 800 Service will not be provided by Company.
C10 IntraLATA only Outward WATS and/or 800 Serviceline option will be
provided by the Company.
C11 Wire Center - a specified geographical location in an exchange from
which charges for WATS extensions are determined.
C12 Service Terminating Arrangement - Company provided equipment which
terminates WATS access lines and facilitates design, isolation, and testing
of WATS service. Protective connecting arrangements include the service
terminating arrangement.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B2 WATS Termination
C1 The term “Station” as used in connection with WATS:
D1 Denotes the network control signaling unit and any other
equipment which is arranged for WATS and provided at a
customer’s premises in accordance with this tariff or,
D2 Denotes the point, at a customer’s premises, at which customer
provided terminal equipment or communications system is
connected to Company facilities furnished for WATS or,
D3 Denotes the point of connection of WATS to switching equipment
(as specified in C3. following) when such switching equipment is
located in a Company CO or,
D4 Denotes the point of connection of Outward WATS to an
Interexchange Carrier channel (utilizing WATS CO connecting
facilities) at a Company WATS serving CO.
C2 The term “Main Station” denotes the first WATS station furnished for use
with a WATS access line. The term “Extension Station” denotes any other
WATS station furnished for use with the same WATS access line.
C3 At the option of the customer, a WATS access line may be connected to:
(i) a standard telephone, (ii) an attendant’s position or switching
equipment or a PBX or CO dial switched system, a Common Control
Switching arrangement, (iii) a key telephone system, or (iv) an
Interexchange Carrier Channel utilizing a WATS CO Connecting Facility.
C4 When connections are made to customer or Interexchange Carrier-
provided communications systems at a premises where the customer does
not originate or terminate communications, the Company may require
that WATS be furnished from a Company WATS CO(s) different than the
CO(s) designated by the Company to serve that premises. Under such
circumstances, monthly and service and equipment charges equal to
access line extension charges apply between the WATS CO that would
serve the customer’s premises and the WATS CO from which service is
actually provided.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 6
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B3 Limitations of Service
C1 WATS calls must be dialed and completed without the assistance of a
Company operator except when facilities or conditions do not allow
customer dial completion or when an interrupted call is reestablished by a
Company operator.
C2 The design, maintenance and operation of WATS envision that
communications will originate or terminate at a WATS station for the
purpose of communicating with station in the specified service areas.
C3 Connection to Other Services
Connections of WATS to other services is permitted on a switched basis
only. No permanent connection between WATS and other services may
be established.
C4 Priority of Services
D1 The installation and restoration of service shall be in accordance
with the rules for Telecommunications Service Priority (TSP) as set
forth in the Access Service Tariff.
D2 Subject to compliance with the above mentioned rules, when a
shortage of facilities exists either for temporary or protracted
periods, MTS will be established before all other service. However,
the duration of MTS calls may be limited when facility shortages
are caused by emergency conditions.
C5 Company Liability
D1 In view of the fact that the customer has exclusive control of
communications over the facilities furnished by the Company,
and of the other uses for which facilities may be furnished by the
Company, and because of unavoidableness of errors incident to
the service and to the use of such facilities of the Company, the
services and facilities furnished by the Company are subject to the
terms, conditions and limitations herein specified.
D2 The liability of the Company for damages arising out of mistakes,
omission, interruptions, delays, errors or defects in transmission, or
failure or defects in facilities furnished by the Company, occurring
in the course of furnishing service or other facilities and not caused
by the negligence of the customer, or of the Company in failing to
maintain proper standards of maintenance and operation and to
exercise reasonable supervision shall in no event exceed an
amount equivalent to the proportionate charge to the customer
for the period of service during which such mistake, omission,
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 6
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
interruption, delay, error, defect in transmission, or failure or defect
in facilities occurs.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B3 Limitations of Service (continued)
C5 Company Liability (continued)
D3 The customer indemnifies and saves the Company harmless claims
for libel, slander, or infringement of copyright from the material
transmitted over its facilities; against claims for infringement of
patents arising from combining with, or using in connection with,
facilities of the Company, apparatus and system of the customer;
and against all other claims arising out of any act or omission of
the customer in connection with facilities provided by the
Company.
D4 When the lines of other telephone companies are used in
establishing connection to points not reached by the Company’s
lines, the Company is not liable for any act or omission of the other
company or companies.
D5 The Company shall not be liable for any defacement of, or
damage to, customer’s premises resulting from the existence of the
Company’s instrument, apparatus, or wiring, on such premise, or
caused by the installation or removal, when such defacement or
damage is not the result of the negligence of the Company.
D6 The Company does not guarantee nor make any warranty with
respect to equipment provided by it for use in an explosive
atmosphere. The customer shall indemnify and hold the company
harmless from any and all loss, claims, demands, suits, or other
action, or any liability whatsoever, whether suffered, made
instituted or asserted by customer or by any other party or person,
for any personal injury to or death of any person or persons, and
for loss, damage or destruction of any property; whether owned by
the customer or others, caused or claimed to have been caused
directly or indirectly by the installation, operation, failure to
operate, maintenance, removal, presence, condition, location or
use of said equipment so provided.
E1 The Company may require each customer to sign an
agreement for the furnishing of such equipment as a
condition precedent to the furnishing of such equipment.
E2 The customer shall furnish, install and maintain sealed
conduit with explosion-proof fittings between this
equipment and point outside the hazardous area where
connection may be made with regular facilities of the
Company. The customer may be required to install and
maintain this equipment within the hazardous area if, in the
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 7
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
opinion of the Company, injury or damage to Company
employees or property might result from installation or
maintenance by the Company.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 8
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B3 Limitations of Service (continued)
C6 Transmission Quality
Satisfactory transmission cannot be assured when the WATS access line is
connected to other Company services or to customer-provided
equipment or service.
C7 Completion of 800 service or 800 Serviceline Option Messages
800 Service or 800 Serviceline option is furnished upon condition that the
customer obtain adequate facilities to permit the use of this service
without interfering with this service or impairing it or without injurious effects
upon it or any other service rendered by the Company. The Company,
without incurring any liability, may terminate or refuse to furnish 800 Service
or 800 Serviceline option to any customer who fails to comply with said
conditions, provided that, in case of a termination of service, at least five
days have elapsed following written notification to the customer by mail
or in person of the Company’s intention to terminate the serve for such
cause.
C8 Use of Service
WATS may be used by the customer or others authorized by the
customer. Orders involving installation, rearrangement, billing, or
discontinuance of service will be accepted by the Company only
from the customer.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 9
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B3 Limitations of Service (continued)
C9 Abuse or Fraudulent Use
The service is furnished subject to the condition that there will be no
abuse or fraudulent use of the service. Abuse or fraudulent use of
service includes:
D1 The placing or acceptance of a WATS call by a WATS
customer, a customer's agent, employee, or representative, in
response to an uncompleted MTS call, which was not
completed in order to transmit or receive intelligence without
the payment of the applicable message toll charge;
D2 The obtaining, or attempting to obtain, or assisting another to
obtain or to attempt to obtain, WATS by rearranging,
tampering with, or making connection with any facilities of the
Company, or by any trick, scheme, false representation, or
false credit device, or by or through any other fraudulent
means or device whatsoever, with intent to avoid the
payment in whole or in part, of the regular charge for such
service;
D3 The use of service or facilities of the Company for a call or
calls, anonymous or otherwise if in a manner reasonably to be
expected to frighten, abuse, torment, or harass another;
D4 The use of profane or obscene language;
D5 The use of the service in such a manner as to interfere
unreasonably with the use of the service by one or more other
customers.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 10
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B4 Application of Monthly Rates and Usage
C1 General
WATS usage charges are for payment for the service between the
WATS termination and another location.
C2 Service Group
D1 Service Group, as used in connection with Outward WATS,
denotes one access line or two or more access lines
appearing in the same multiline terminating system at the
same customer premises.
D2 Service Group, as used in connection with 800 Service, denotes
the access lines arranged in CO equipment furnished by the
Company as part of a given hunting arrangement. (The term
"hunting arrangement" denotes a grouping of 800 Service
access lines at the same customer's premises arranged for the
completion of a given call or arranged for overflow to or from
another access line or group of access lines.)
C3 Chargeable Time
D1 Chargeable time begins when connection is established
between a station associated with the WATS termination and
the calling or called station.
D2 Chargeable time ends when the calling station “hangs up"
thereby releasing the network connection. If the called station
"hangs up" but the calling station does not chargeable time
ends when the network connection is released by automatic
timing equipment in the telecommunications network.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 11
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B4 Application of Monthly Rates and Usage (continued)
C3 Chargeable Time (continued)
D3 When 800 Service or 800 Serviceline option is directly
connected (i.e., not connected through a multiline
terminating system) at a customer' s premises to a
communications system, chargeable time begins when the
call terminates in or passes through the first multiline
terminating system or terminal equipment on that
communications system. It is the customer's responsibility to
furnish appropriate answer supervision to the point of
connection with the 800 Service or 800 Serviceline option so
that the chargeable time may begin.
D4 All calls completed in one billing period through 800
Serviceline will be billed a minimum of 30 seconds per call.
C4 Minimum Service Period
The minimum service period for WATS is one day.
C5 Payment of Charges
D1 The customer is responsible for payment of all charges for
service furnished the customer. Service and equipment
charges are payable upon establishment of service. All other
charges from time to time in force and effect are payable
monthly in advance, except additional hourly usage charges,
which are payable upon rendition of a bill by the Company.
D2 Where a WATS application for service is canceled by the
applicant prior to the start of installation of facilities, no
charge applies. Where installation of facilities has been
started prior to the cancellation, the service and equipment
charges apply.
D3 Charges of less than a cent will be rounded to the nearest
cent.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 12
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B4 Application of Monthly Rates and Usage (continued)
C6 Fractional Periods
D1 The charge for a fractional part of a month will be a
proportionate part of the monthly rate based on the actual
number of days the service is provided.
D2 For the purpose of administering this regulation with respect to
the determination of the charge for a fractional part of a
month, every month is considered to have 30 days.
C7 Directory Listings
D1 Directory listings for 800 Service will be provided at rates
applicable for business additional listings.
D2 One free Directory listing will be provided for 800 Serviceline
Option. Additional Directory listings will be provided at
applicable additional listing rates.
D3 Directory listings are not furnished with Outward WATS.
C8 Minimum Average Time Requirement (MATR) for Outward WATS
Usage is subject to an average of one minute per completed call in
each rate period for each billing period This means that if the
average duration per call in any rate period during each billing cycle
is less than one minute, billing will be based on an average duration
of one minute per call.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 13
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B4 Application of Monthly Rates and Usage (continued)
C9 Method of Determining Rates for Outward WATS
D1 Determine the total number of calls for the service group.
D2 Determine the equivalent hours used by applying the
minimum average time requirement of 60 seconds ( 1 call = 1
minute).
D3 Determine the total actual hours used for the service group.
D4 Determine the chargeable hours which is the greater of C9.D2
or C9.D3 preceding, rounded to the nearest tenth (one
decimal place).
D5 Determine the number of access lines in service during the
month Access line in service for a fraction of a month are
based on the number of days in service divided by 30 days
The result is rounded to the nearest hundredth, two decimal
places.
D6 Determine the average use per line in the service group by
dividing the chargeable hour in C9.D4 preceding by the
number of access lines in C9.D5 preceding.
D7 Determine the usage charge per line by multiplying the hourly
rate in the appropriate taper (s) by the number of hours used
in each taper and totaling these charges.
D8 Determine the total usage charge in the service group by
multiplying the usage charge per access lines in g preceding
by the number of access lines in C9.D5 preceding.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 14
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B4 Application of Monthly Rates and Usage (continued)
C10 Minimum Average Time Requirement (MATR) for 800 Service
Usage is subject to an average of 30 seconds per completed call in
each rate period for each billing period This means that if the average
duration per call in any rate period during each billing cycle is less
than 30 seconds, billing will be based on an average duration of 30
seconds per call.
C11 Method of Determining Rates for 800 Service
D1 Determine the total number of calls for the service group.
D2 Determine the equivalent hours used by applying the minimum
average time requirement of 30 seconds (1 call = 30 seconds
of 1/2 minute).
D3 Determine the total actual hours used for the service group.
D4 Determine the chargeable hours which is the greater of C11.D2
or C11.D3 preceding. rounded to the nearest tenth (one
decimal place).
D5 Determine the number of access lines in service during the
month Access lines in service for a fraction of a month are
based on the number of days in service divided by 30 days The
result is rounded to the nearest hundredth two decimal places.
D6 Determine the average use per line in the service group by
dividing the chargeable hours in d preceding, by the number
of access lines in e preceding
D7 Determine the usage per line by multiplying the hourly rate in
the appropriate taper(s) by the number of hours used in each
taper and totaling these charges.
D8 Determine the total usage charge in the service group by
multiply the usage charge per access line in C11.D7
preceding, by the number of access lines in e preceding.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 15
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B5 Allowance for Interruptions
Allowance for interruptions apply to each WATS access line as set forth
following:
C1 When the WATS access line is interrupted for a period of less than 2
hours after the trouble is reported to the Company, no credit applies.
C2 When the WATS access line is interrupted for a period of 2 hours to 24
hours after the trouble is reported to the Company, the following
credit applies:
CREDIT ALLOWANCE
Allowance $6.20
C3 When the WATS access line is interrupted for a period of more than 24
hours after the trouble is reported to the Company, a credit applies
for each 24 hour period or any fraction thereof.
CREDIT ALLOWANCE
Allowance $6.20
C4 The credit in B5.C2 and B5.C3 preceding, includes all credits to be
applied for an interruption.
C5 None of the prior credit allowances will be made for:
Non-completion of WATS messages due to busy network conditions,
or
Interruption of service due to customer-provided equipment or
systems, or
Interruption of service due to negligence of the customer, or
Interruption of service during any period in which the Company is not
afforded access to the premises at which the WATS access line is
terminated, or
Interruption of service during any period when the customer has
released the WATS access line to the Company for maintenance
purposes, or implementation of a customer order for a change in
service arrangement..
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 16
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A1 OUTWARD WATS, 800 SERVICE AND 800 SERVICELINE OPTION
B5 Allowance for Interruptions (continued)
C6 Message telecommunications service furnished at a customer's
request, when his WATS is interrupted, is charged at the message
telecommunications rates.
C7 When 800 SERVICELINE option is interrupted, the credit allowance is
the same as for the service with which it is associated.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 17
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A2 OUTWARD WATS
B1 Rates and Charges
C1 Shared Outward WATS Access Line
MONTHLY RATE
Each, Interexchange Carrier (IC);
Company bills interLATA usage on
behalf of IC
$29.70
Each, Interexchange Carrier bills
own interLATA usage
$29.70
NON-RECURRING
CHARGES
Install or connect new $105.00
Change of Interexchange Carrier $5.00
All other changes $25.50
C2 IntraLATA Only Outward WATS Access Line
MONTHLY RATE
Each $29.70
NON-RECURRING
CHARGES
Install or connect new $105.00
Change of Interexchange Carrier $5.00
All other changes $25.50
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 18
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A2 OUTWARD WATS
B1 Rates and Charges (continued)
C3 Outward WATS Usage
The hourly rates apply to the average use for each rate period,
rounded to the nearest tenth of an hour, for each access line within a
service group.
Usage rate per access line, per hour RATE
0 - 5 hours $12.00
5.1 - 15 hours $10.25
15.1 - 25 hours $ 9.50
25.1 - 40 hours $ 8.00
Over 40 hours $ 7.00
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 19
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A3 800 SERVICE
B1 Rates and Charges
C1 Shared 800 Service Access Line
MONTHLY RATE
Each, Interexchange Carrier
(IC);Company bills
interLATA usage on behalf
of IC
$28.50
Each, Interexchange Carrier
bills own interLATA usage $28.50
NON-RECURRING CHARGES
Install or connect new $66.00
Change of Interexchange
Carrier $15.00
All other changes $25.50
C2 The hourly rates apply to the average use for each rate period,
rounded to the nearest tenth of an hour, for each access line within a
service group.
Usage rate per access line,
per hour
RATE
0 - 5 hours $13.87
5.1 - 15 hours $12.83
15.1 - 25 hours $11.78
25.1 - 40 hours $10.69
Over 40 hours $10.07
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 20
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A4 800 SERVICELINE OPTION
B1 Rates and Charges
C1 800 SERVICELINE Option Number
MONTHLY RATE
Each $5.00
With suppression of message detail,
each
$5.00
NON-RECURRING
CHARGES
Service establishment $25.00
Changes $15.00
C2 Fractional hours will be rounded to the nearest tenth of an hour.
RATE
Hourly Rate $12.00
C3 Volume Discounts
All usage in excess of $60.00 will be discounted by the following
percentages.
AMOUNT DISCOUNT
$ 00.00 thru $ 60.00 0%
$ 60.01 thru $200.00 10%
$200.01 thru $500.00 12%
$500.01 thru $1,000.00 15%
Over $1,000.00 20%
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 21
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-2
WIDE AREA TELECOMMUNICATIONS SERVICE
A5 ANCILLARY WATS SERVICE
B1 Monthly Rates for Access Line Extensions
C1 Access line extensions are provided only within the same LATA in this
State.
C2 The minimum service period for an access line extension is one month.
C3 When a WATS access line has more than one termination, one is
designated as the access line main station. All other terminations of
the same access line are designated as access line extensions.
Rates and charges for Exchange Service Extension Service, as specified in the Access
Service Tariff, apply.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-3
CALL THRIFT SERVICE
LIST OF EFFECTIVE SHEETS
Sheets 1 through 4 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-3
CALL THRIFT SERVICE
DESCRIPTION
Call Thrift is an optional service under which residence customers place intrastate intraLATA long
distance calls within certain specified hours at flat monthly rates, in lieu of filed rates for
intrastate intraLATA long distance message telecommunications service normally applicable.
REGULATIONS
A1 This service applies only to dial station-to-station intrastate intraLATA messages which the
customer dials from his residence access line and completes, without operator
assistance, to an exchange where inward direct distance dialing is in effect.
A2 This service is not available in connection with public telephone service.
A3 This service applies to all intrastate intraLATA direct distance dialed calls placed within
the customer’s billing period during the following hours:
Monday through Friday 9:00 p.m. to 8:00 a.m. the following day
Saturday 8:00 a.m. to 8:00 a.m. the following day
Sunday 8:00 a.m. to 5:00 p.m. and
9:00 p.m. to 8:00 a.m. the following day
Call Thrift rates are applicable for holidays that fall on weekends.
A4 The service is offered, subject to the continuing availability of long distance message
telecommunication facilities and capacity with other services rendered by the Company
having preference. The service is available only for messages of reasonable duration
which will not interfere with or impair this or any other service. The Company may limit
the length of messages and the number of customers of this service and may terminate
or refuse to furnish service hereunder, if the use of the service would interfere with or
impair this or any other service rendered by the Company.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-3
CALL THRIFT SERVICE
REGULATIONS (continued)
A5 The use of the service is limited to the personal voice calls of occupants of the residence.
A6 In cases where a Call Thrift call extends beyond the Call Thrift period, the normal long
distance charges will apply to each additional minute beyond the Call Thrift period. In
cases where a normal long distance call extends into the Call Thrift period, the Call Thrift
charges will apply to each additional minute within the Call Thrift Period.
A7 Each message is timed by minutes of use with a fraction of a minute being charged as a
full minute. The initial calling period is a cumulative total of 60 minutes per month. Any
additional time accumulated is charged for in increments of one minute or fraction
thereof.
A8 The billing information provided the customer is limited to the flat rate billing for the initial
period and additional increments, if any. The Company is not required to provide
information to the customer concerning the amount of unused initial period calling or
additional increments of calling time remaining during the course of the normal billing
period. Additional billing detail will not be provided.
A9 The minimum service period for Call Thrift is one month.
A10 The discount specified in Schedule B-1, Section A1.B5.C4. is not provided with Call Thrift.
A11 Suspension of Call Thrift service is provided coincident with the suspension of associated
exchange service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-3
CALL THRIFT SERVICE
RATES AND CHARGES
A1 The monthly rate for Call Thrift Service includes the initial period rate plus any additional
period rate.
A2 The monthly rate for Call Thrift service is in addition to all rates and charges for the
associated telephone service.
A3 If a period of service exceeds one month, the charges for a fractional part of a month,
following and consecutive with a full month, will be a proportionate part of the monthly
charges for the initial period of use.
A4 The following service and equipment charge applies to establish Call Thrift service or to
change from one plan to another.
Service
Charge
Monthly
Charge
B1 60 MINUTE PLAN
- Initial period, first 60 minutes or
fraction thereof
$4.00 $5.28
- Additional period, each
additional minute or fraction
thereof
- $0.09
B2 120 MINUTE PLAN
- Initial period, first 120 minutes
or fraction thereof
$4.00 $10.28
- Additional period, each
additional minute or fraction
thereof
- $0.08
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-4
TOLL-PAC
LIST OF EFFECTIVE SHEETS
Sheets 1 through 4 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-4
TOLL-PAC
INDEX
SUBJECT SHEET NO.
30-Minute Plan 3
60-Minute Plan 3
Conditions 4
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-4
TOLL-PAC
APPLICABILITY
Applicable to outgoing direct dialed intrastate toll calls to a specific exchange.
TERRITORY
Outgoing direct dialed intrastate toll calls for the Rates shown below:
RATES
Originating Exchange Terminating Exchange
Homedale Caldwell
Parma Caldwell
Wilder Caldwell/Nampa
A1 30 Minute Plan
Mileage
11-22
Rate Per
Month*
Billing
Code
First 30 Minutes or
Fraction Thereof Per Line $ 1.70 TP3M
Each Additional Minute or
Fraction Thereof $ .05 OCVU
A2 60 Minute Plan
Mileage
11-22
Rate Per
Month*
Billing
Code
First 60 Minutes or
Fraction Thereof Per Line $ 2.80 TP6M
Each Additional Minute or
Fraction Thereof $ .05 OCVU
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
* In addition to applicable service connection charges as shown in Schedule No. A-5.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-4
TOLL-PAC
CONDITIONS
A1 TOLL-PAC (Toll-Personalized Area Calling) is a calling plan which allows a
customer to buy blocks of toll usage to nearby communities as an alternative to
the rates for regular message toll telephone service. TOLL-PAC entitles the
customer to make outgoing intrastate direct dialed telephone calls to a specific
exchange.
A2 TOLL-PAC is available to business and residence customers in the exchanges
listed under Territory.
A3 TOLL-PAC is not available to Private Branch Exchange customers, or in connection
with public telephone service or on a foreign exchange basis.
A4 Multiline telephone system customers must arrange for the same TOLL-PAC service
on all regular local exchange service lines furnished on the same premises.
A5 TOLL-PAC will not be offered in conjunction with any other optional calling plan.
A6 The minimum service period for TOLL-PAC is one month.
A7 Joint User Service is not available in connection with TOLL-PAC.
A8 Suspension of TOLL-PAC is provided coincident with the suspension of associated
local exchange service.
A9 Except as specifically provided herein, TOLL-PAC is subject to the regulations,
rates, and charges applicable to other types of customer services.
A10 Except as otherwise provided, Discounts, Concessions, and Specially Classified
Services are not provided with TOLL-PAC.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 1
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-5
SPECIAL BILLING SERVICES
LIST OF EFFECTIVE SHEETS
Sheets 1 through 5 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
5 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-5
SPECIAL BILLING SERVICES
INDEX
SUBJECT SHEET NO.
Magnetic Tape Arrangement 3
OUTWATS Message Detail 3
Paper Printout Arrangement 3
Conditions 4
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-5
SPECIAL BILLING SERVICES
APPLICABILITY
Applicable to OUTWATS Message Detail Special Billing Services to furnish message detail
information pertaining to customer's outward WATS line(s).
TERRITORY
Within the exchange area of all exchanges as said areas are defined on maps filed as part of
this tariff.
RATES
A1 OUTWATS message detail service bill detail for:
Connection
Charge*
Monthly
Rate
Billing
Code
B1 Magnetic tape
arrangement
C1 Preparation
charge
D1 Interstate $120.00 - WAP
D2 Intrastate $120.00 - WSP
C2 Each magnetic
tape
- $30.00 WRTY
C3 Per message - .02 WRTZ
B2 Paper printout
arrangement
C1 Preparation
charge
D1 Interstate 120.00 - WAP
D2 Intrastate 120.00 - WSP
C2 Per message - .03 WRUA
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
* In addition to applicable element charges as shown in Schedule No. A-5.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-5
SPECIAL BILLING SERVICES
CONDITIONS
A1 OUTWATS Message Detail is an arrangement furnishing message detail
information pertaining to a customer's outward WATS line(s) and is not
represented to be a duplicate of regular WATS billing.
B1 This service will be available where the WATS services are provided
through intercompany arrangements and when U.S. West provides the
WATS bill/accumulation function, and where facilities and operating
conditions permit.
A2 Media may be provided in a combination of arrangements; i.e., magnetic tape
and paper printouts. The alternative arrangement(s) will be charged at the
appropriate rate per message. In the case of magnetic tape, the magnetic tape
charge will also apply.
A3 Message detail consists of call-by-call records from the customer's Outward WATS
lines. The call detail records include:
B1 Date
B2 WATS billing number
B3 Length of call
B4 To number
B5 From number
B6 Revenue accounting code
B7 Time of day
A4 Advance notice of ten business days prior to the end of the WATS billing period is
required for preparation of the data.
A5 Information is provided only for Outward interstate or intrastate WATS, by WATS
billing period.
A6 Bill detail will:
B1 Be available by pilot or related telephone number as designated in utility
records.
B2 Include all Outward WATS lines related to the same WATS billing number.
B3 Be provided on magnetic tape or paper printout.
B4 Be provided only in the same format as is normally found in accounting
message file. There will be no rating, rearrangement, summarization or
special processing of the data.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. B-5
SPECIAL BILLING SERVICES
CONDITIONS (continued)
A7 A preparation charge will apply for each time message detail service is
connected.
A8 Each arrangement provides for one form of media, magnetic tape or paper
printout provided for one billing and one mailing address.
A9 Recreated extraction of tape or printout requested by the customer will be
provided at the appropriate rate per message, if operating conditions permit.
The customer must request the recreated extraction within one month of the
WATS billing period. Partial extractions will not be possible.
A10 The utility will determine the record description and reserves the right to change
record format.
A11 For each Outwats Message Detail arrangement on magnetic tape, the customer
will specify one blocking size, one tape record size, and one data set name with
format limits imposed by the utility.
A12 Tape or paper printouts will not be packaged with the regular monthly bill.
A13 Media will be mailed First Class with return receipt requested.
A14 Charges for this service will be billed on a miscellaneous bill.
A15 This service will be furnished only to the customer or his authorized representative.
A16 Liability for errors in the media is limited to the monthly rate for the service during
the month in which the error occurred.
A17 This service is not represented to be a reconciliation of the utility's regular billing
nor will the utility be responsible for any reconciliation between the media
provided and its regular billing.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 1
Canceling Original Sheet No. 1

Issued: August 12, 2004 Issued By Effective: September 12, 2004
Aloa J. Stevens
Director
Advice Letter No. ID-04-04 State Government Affairs

SCHEDULE NO. G-1
INTRAEXCHANGE PRIVATE LINE SERVICE

LIST OF EFFECTIVE SHEETS

Sheets 1 through 4 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 1st Revised
2 Original
3 Original
4 1st Revised

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 30, 2004 Sept. 12, 2004
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 2
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. G-1
INTRAEXCHANGE PRIVATE LINE SERVICE
INDEX
SUBJECT SHEET NO.
Local Channel Bridging 4
Local Channel Conditioning 4
Local Channel Mileage 3
Local Channels 3
Conditions 5
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No. 3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. G-1
INTRAEXCHANGE PRIVATE LINE SERVICE
APPLICABILITY
Applicable to intraexchange (local) private line service.
TERRITORY
Within the exchange area of all exchanges as said areas are defined on maps filed as part of
the tariff schedules.
RATES Monthly Billing
Rate* Code
A1 Local channels
B1 Local loop
C1 Each signal grade circuit $ 8.00 LCLL
C2 Each voice grade circuit 10.00 LCLV
C3 Each data circuit 20.00 LCDL
B2 Each extended loop outside BRA 16.00 LCLA
A2 Local channel mileage
B1 Channels on the same premises
C1 Same building 1.00 LCST
LCC1
C2 Different building, each 1/10 mile or
fraction thereof 1.50 LCS3
A3 Local channel bridging
B1 Each channel bridged $ 3.00 LCBA
B2 Each telephone bridged 1.00 LCBS
A4 Local channel conditioning
B1 Type "C" series 50.00 LDCA
B2 Type "D" series 45.00 LDCD
* In addition to applicable element charges as shown in Schedule No. A-5.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

1st Revised Sheet No. 4
Canceling Original Sheet No. 4

Issued: August 12, 2004 Issued By Effective: September 12, 2004
Aloa J. Stevens
Director
Advice Letter No. ID-04-04 State Government Affairs

SCHEDULE NO. G-1
INTRAEXCHANGE PRIVATE LINE SERVICE

CONDITIONS

A1 Schedule No. G-1 services and charges apply to signal grade, voice grade, and voice grade
data channels. Intraexchange Private Line Digital Services are provisioned out of Section 7,
Special Access, of the Intrastate Access Tariff and Schedule G-1 rates and conditions do
not apply. Applicable service connection charges from Schedule No. A-5 do apply.

A2 When a local channel is extended beyond the base rate area boundary to provide service,
additional rates apply to that portion of the channel between the base rate area boundary
and the station.

A3 Local channel mileage

B1 Charges under Rates A2.B1.C1. apply for each two point channel in the same
building.

B2 When terminal equipment locations of a private line service are located in different
buildings on the same premises, the charge for the channel shall be based on the
air line distance between each pair of buildings when conditions and facilities
permit. The air line mileage is measured from the center of building to center of
building.

B3 Where service is extended between more than two buildings on a premises,
additional mileage rates apply.

A4 A bridging charge is assessed, (1) on signal grade circuits and Series 1000 (low speed
data only), 2000, and 3000 service, where three or more channels on a private line service
are bridged in a central office or (2) where two or more medium speed data or low speed
data (up to 150 baud) stations or four or more low speed data stations (up to 75 baud) are
bridged on a customer's premises.

A5 When channels are bridged in a central office, they may be any combination of
interexchange, interoffice, or local channels.

A6 Signaling applied by customer provided equipment (CPE) on medium speed data channels
must conform to the technical parameters specified by the utility covering private line voice
band data and switched telecommunications network data communications.

A7 The number of stations that may be connected and the distance over which transmission is
possible may be limited by the operating and transmission factors for Series 3000
channels. These operating and transmission factors are determined by the utility.

A8 The Company will provision Signal Grade Channel service to allow for the use of
transmission signaling devices approved by the company. AC / DC power signaling
capabilities will no longer be available to circuits installed on or after the effective date of
this tariff.

(N)

(N)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
August 30, 2004 Sept. 12, 2004
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

3rd Revised Sheet No. 1
Canceling 2nd Revised Sheet No. 1

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. X-1
DISCONTINUED SERVICES

LIST OF EFFECTIVE SHEETS

Sheets 1 through 13 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 3rd Revised
2 2nd Revised
3 Original
4 Original
5 Original
6 1st Revised
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 1st Revised
14 Original
15 Original
16 Original

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

2nd Revised Sheet No. 2
Canceling 1st Revised Sheet No. 2

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs

SCHEDULE NO. X-1
DISCONTINUED SERVICES

Rates, charges, and conditions applicable to discontinued service under this schedule are provided under
the respective subtitles as shown below.

INDEX

SUBJECT SHEET NO

Custom Calling Service 13

Customer Transfer Service 4
Conditions 4

Fire Alarm System Service 5
Conditions 5

Fire Reporting Service 3
Conditions 3

Party Line Service 8
Conditions 10
(N
Remote Area Service 6
Conditions 7

Rural Zone Charge 11
Conditions 11

Seasonal Service 9

Touchtone Service 12
Conditions 12

Employees' Service 14
Conditions 14

Citizens Select Service 15 (N)
Conditions 16

Citizens Select Plus Service 15
Conditions 16 (N)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.3
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
FIRE REPORTING SERVICE
APPLICABILITY
Applicable to discontinued equipment and services which will not be offered for new installations. Limited to
existing customers.
TERRITORY
Within the Parma and Garden Valley exchanges as said exchange is defined on maps filed as part of the
tariff schedules.
RATES Monthly Billing
Rate*Code
A1 Group calling common control equipment
with a capacity of 20 exchange lines $17.60 FRS3
A2 Line equipment for each 2 exchange lines 6.15 FRSL
A3 Exchange lines Rates and charges applicable
to individual line service
as shown in Schedule No. A-1.
CONDITIONS
A maximum of 20 individual lines per group within one central office area may be connected to the group
calling common control equipment.
*In addition to applicable service charges.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.4
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
CUSTOMER'S TRANSFER SERVICE
APPLICABILITY
Applicable to customer's transfer service. Limited to existing customers.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff
schedules.
RATES Monthly Billing
Rate* Code
Each two lines equipped $ 4.90 CTS
CONDITIONS
A1 Service under this schedule will be provided with one-party business and residence service
only.
A2 Customer's transfer service will be furnished at rates set forth above to enable a customer
to tie his business and residence lines, or any two of his lines, together under his control.
The transfer of calls from the business line to the residence line is accomplished by
operating a key at the business telephone which ties the two lines together. This enables
the customer to answer his business telephone from the residence telephone.
A3 Service is restored to normal by returning the key at the business telephone to the normal
position.
A4 Service under this schedule will be provided for the use of the customer only and on the
premises of the customer.
*In addition to applicable service charges.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.5
Canceling Sheet No.
Issued: February 5, 1998 Issued By Effective: March 11, 1998
F. Wayne Lafferty
Vice President
Advice Letter No. ID-98-01 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
FIRE ALARM SYSTEM SERVICE
APPLICABILITY
Applicable to discontinued equipment and services which will not be offered for new installations. Limited to
existing customers.
TERRITORY
Within the exchange areas of Aberdeen, Carey, Cascade, Fairfield, Homedale, Horseshoe Bend, McCall,
New Meadows, Riggins, and Wilder as said areas are defined on maps filed as part of the tariff schedules.
RATES Monthly Billing
Rate* Code
A1 Fire circuit transfer system, equipped
with 3 circuits $ 4.20 FASP
A2 Each additional circuit 1.40 FASE
A3 Each connector number terminal 2.15 FAST
CONDITIONS
Service under this tariff will be provided only to city, county, state, or federal agencies.
*In addition to applicable service charges.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.6
Canceling Sheet No.
Issued: February 11, 1999 Issued By Effective: March 3, 1999
F. Wayne Lafferty
Vice President
Advice Letter No. ID-99-01 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
REMOTE AREA SERVICE
APPLICABILITY
Applicable to certain remote customer-owned rural telephone lines.**
TERRITORY
Within the suburban areas of the exchange listed, or within certain remote areas located outside present
exchange boundaries, as said areas are listed under RATES below.
RATES Monthly Billing
Rate* Code
A1 Customer-owned lines in the Riggins
exchange, each station $12.22 FLB (I)
FLR
A2 Customer-owned lines in the Joseph area,
Whitebird exchange, each station 12.22 FLB (I)
FLR
A3 Customer-owned lines in the Sweet
exchange area, each station 12.22 FLB (I)
FLR
*In addition to applicable service charges.
**Limited to those customer-owned rural telephone lines presently connected to facilities of Citizens
Telecommunications Company of Idaho.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.7
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
REMOTE AREA SERVICE (continued)
CONDITIONS
A1 Service under this schedule will be furnished over customer-owned rural lines, provided the
line and other facilities owned by the customer or customers are properly constructed and
maintained in accordance with the standards set by the utility. The utility reserves the right
to discontinue telephone service to a customer or customers served by a remote area line
by disconnection of such line if a fault in any part of the line or facilities provided by the
customer or customers causes interference with service furnished to other customers. The
utility may also refuse to reconnect the line until the fault is corrected and the line and other
customer-owned facilities are placed in an operating condition acceptable to the utility.
A2 A remote area line may not be connected to more than one exchange. In the event that
such a line is so connected, and upon failure, after notice to the customers of record on
that line, to comply with the above provision, the utility shall then have the right to
disconnect that line.
A3 The maintenance of the remote area line is at the option of the members of the line,
provided said line meets the standards of Citizens Telecommunications Company of Idaho.
If the utility is requested to repair or maintain the line, the utility's current construction labor
rate will apply.
A4 Maintenance performed by Citizens Telecommunications Company of Idaho will be at the
request of the secretary or manager of the line only. Requests for maintenance or repair
will not be made by the individual members of the line.
A5 All bills for maintenance of the line will be sent to the secretary or manager. Failure to pay
maintenance charges within 30 days after receipt of the bill for said charges will result in
the disconnection of the remote area line.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.8
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
PARTY LINE SERVICE
APPLICABILITY
Applicable to party line service in connection with business and residence two-party and four-party service
which will not be offered for new installations.
TERRITORY
Within the exchange areas as listed below.
Business Service Residence Service
RATES Two-Four-Two-Four-
Party Party Party Party
A1 Each network access line #
Base Rate Area $17.77 $ -$ 8.86 $ 7.87
Zone A 19.46 17.77 9.71 8.86
Zone B 22.84 17.77 13.09 8.86
A2 EAS increment - per each network access line
Aberdeen - 2.10 .84 .84
Cascade 8.75 8.75 3.50 3.50
Donnelly - 7.35 2.94 2.94
Homedale 3.50 3.50 1.40 1.40
Marsing 7.00 7.00 2.80 2.80
McCall 6.65 6.65 2.66 2.66
New Meadows 3.50 3.50 1.40 1.40
Springfield - 9.10 3.64 3.64
Sweet 4.20 4.20 1.68 1.68
Wilder - 3.50 1.40 1.40
A3 Trouble isolation charge, per access line .20
# In addition to applicable EAS increments above and surcharges in Schedule Z.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.9
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
PARTY LINE SERVICE (continued)
SEASONAL SERVICE
Seasonal service for residence two- and four-party service within the exchange areas of Garden
Valley, Riggins, Cascade, Donnelly, McCall, and New Meadows.
A1 Each local network access line #
Two-Billing Four-Billing
Party Code Party Code
Base Rate Area $ 6.65 R2SE $ 6.42 R4SE
Zone A 7.28 R2SA 6.65 R4SA
Zone B 9.82 R2SB 6.65 R4SB
EAS increments per each network access line in Cascade, Donnelly, McCall, and New
Meadows.
A2 EAS Increment
Cascade 2.62 SECS
Donnelly 2.21 SEDN
McCall 2.00 SEMC
Garden Valley N/A
Riggins N/A
New Meadows 1.05 SENM
A3 Trouble isolation charge, per access line .20 TIC
#In addition to applicable EAS increments above and surcharges in Schedule Z.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.10
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
PARTY LINE SERVICE (continued)
CONDITIONS
A1 Service under this schedule will be established subject to the appropriate charges
contained in Schedule No. A-5, Service Connection Charges. Other equipment and service
arrangements will be provided in accordance with other associated schedules.
A2 Extended area service includes service to calling areas as defined in Schedule No. A-1,
Network Access Line Service. Applicable extended area service rates above are in addition
to local network access line service.
A3 Both business and residence access lines may be connected with the same party line.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.11
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
RURAL ZONE CHARGE
APPLICABILITY
Applicable to all exchanges in connection with business and residential services. Rural Zone charges have
been eliminated within the current exchanges.
RATES ZONE A ZONE B
RATE RATE
A1 Business
B1 Each network access line:
One Party and Centrex $ 22.28 $ 26.51
PBX Trunk 37.13 41.35
Key Line and Centrex 32.18 36.41
Multi-Line 27.23 31.46
Budget Measured Service 17.75 21.11
Public Access Line 22.28 26.51
A2 Residential
B1 Each network access line:
One Party 11.54 15.77
Key Line and Centrex 16.47 20.70
Multi-Line 14.01 16.47
Budget Measured Service 9.22 12.60
A3 Seasonal (Residential)
B1 Each network access line:
One Party 8.61 11.82
CONDITIONS
Per the Idaho Public Utilities Commission Order No. 25651, Rural Zone charges were eliminated as
exchanges (switches) were upgraded. The following exchanges and effective date of the elimination of this
charge are listed below:
Carey, Cascade, Donnelly, Fairfield, McCall,
New Meadows and Parma.Sept. 1, 1994
Aberdeen and Springfield.Nov. 1, 1994
Homedale, Marsing and Wilder.Dec. 1, 1994
Garden Valley, Horeshoe Bend and Sweet.Oct. 1995 Billing
Elk City.Nov. 1995 Billing
Riggins and White Bird.Jan. 1996 Billing
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.12
Canceling Sheet No.
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
TOUCHTONE SERVICE CHARGE
APPLICABILITY
Applicable to all exchanges in connection with business and residential services. Touchtone service is now
provided free of charge within the current exchanges.
RATES Monthly Rate
A1 Business $ 2.52
A2 Residential $ 1.26
CONDITIONS
Per the Idaho Public Utilities Commission Order No. 25651, Touchtone service charges were eliminated as
exchanges (switches) were upgraded. The following exchanges and effective date of the elimination of this
charge are listed below:
Carey, Cascade, Donnelly, Fairfield,
McCall, New Meadows and Parma Sept. 1, 1994
Aberdeen and Springfield Nov. 1, 1994
Homedale, Marsing and Wilder Dec. 1, 1994
Garden Valley, Horeshoe Bend and Sweet Oct. 1995 Billing
Elk City Nov. 1995 Billing
Riggins and White Bird Jan. 1996 Billing
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
1st Revised Sheet No.13
Canceling Original Sheet No.13
Issued: June 6, 2001 Issued By Effective: July 6, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-06 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
CUSTOM CALLING SERVICE
RATES
Monthly Rate Billing
Business Residence Code
A1 Two feature packages
B1 Call Forwarding, Call Waiting $4.40 $3.20 SCCWCFB/SCCWCFR
B2 Call Forwarding, Three-Way Calling $4.40 $3.20 SCCF3WB/SCCF3WR
B3 Call Waiting, Three-Way Calling $4.40 $3.20 SCCW3WB/SCCW3WR
B4 Call Forwarding, Speed Calling $4.40 $3.20 SCCF8B/SCCF8R
B5 Call Forwarding, Speed Calling(8 code)$4.40 $3.20 SCCW8B/SCCW8R
B6 Three-Way Calling, Speed Calling (8 code)$4.40 $3.20 SC3W8B/SC3W8R
A2 Three feature packages
B1 Call Forwarding, Calling Waiting
Speed Calling (8 code)$6.60 $4.80 SCCWCF8B
SCCWCF8R
B2 Call Forwarding, Call Waiting,
Three-Way Calling $6.60 $4.80 SCCWCF3WB
SCCWCF3WR
B3 Call Waiting, Three-Way Calling,
Speed Calling (8 code)$6.60 $4.80 SCCW3W8B
SCCW3W8R
B4 Call Forwarding, Three-Way
Calling, Speed Calling (8 code)$6.60 $4.80 SC3B/SC3R
A3 Four feature package (N)
B1 Call Waiting, Call Forwarding,
Three-way Calling,
and Speed Calling (8 code)$ 6.95 $4.95 SC5B/SC5R (N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.14
Canceling Sheet No.
Issued: June 25, 2001 Issued By Effective: July 25, 2001
F. Wayne Lafferty
Vice President
Advice Letter No. ID-01-07 Telecom - Regulatory Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES
EMPLOYEES' SERVICE
APPLICABILITY
Applicable to residence telephone service for permanent employees and retired employees of Citizens
Telecommunications Company of Idaho or its predecessors.
TERRITORY
Within the exchange areas of all exchanges as said areas are defined on maps filed as part of the tariff
schedules.
RATES
A1 To employees having less than 30 years service with Citizens Telecommunications Company of
Idaho or its predecessors:
The charge for local exchange telephone service to employees at their residence is 50 percent of
the regular rate for residence exchange service, connections, and move and change charges. In
certain instances where the employees' duties require that they be readily accessible to call at any
time and where the utility considers such service essential to its operations, no charge is made for
exchange service.
A2 To employees having 30 years or more service with Citizens Telecommunications Company of Idaho
or its predecessors and retired employees receiving service pensions who are customers of
telephone service of the utility:
B1 Local exchange telephone service is furnished without charge to employees at their
residences.
B2 Toll concessions were grandfathered to existing employees effective July 15, 1985.
CONDITIONS
A1 The preceding rate concession is applicable to exchange service rates and charges except
foreign exchange, seasonal rate services, and additional directory listings other than a
listing in the name of an employee in connection with the telephone service of another
employee. The charge for such a listing is applicable to the employee in whose name the
additional directory listing appears.
(N)
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 15
Canceling Sheet No.

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES

The following Citizens Select and Citizens Select Plus services have been discontinued from the Company’s
general tariff offerings. No new customers may subscribe to or be sold the following services/features as of
May 15, 2003.

A1 Citizens Select Service

B1 General

C1 Citizens Select plans provide a flat rate residential access line and
services/features as listed in the specific plans. Residential or business
customers subscribing to one of the following packages are entitled to unlimited
use of the selected services/features.

C2 Citizens Select Service

Customer subscribing to this plan may select up to seven (7) features from the
following list:
·Call Forward
·Call Waiting
·Caller ID(1)
·Caller ID w/Name and Number(1)
·Distinctive Ring
·Speed Call 8
·Three Way Calling
·*69 (Call Return)
·*66 (Repeat Dial)

C3 Citizens Select Plus Service

Customers subscribing to this plan may select any or all of the following
services/features.
·Anonymous Call Rejection
·Call Forward
·Call Waiting/Call ID
·Call Waiting
·Caller ID(1)
·Caller ID w/Name and Number(1)
·Distinctive Ring
·Selective Call Rejection
·Speed Call 8
·Three Way Calling
·Toll Restriction
·Priority Ring
·*69 (Call Return)
·*66 (Repeat Dial)

Note 1: May select only one Caller ID feature
(N)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
4 Triad Center, Suite 200, Salt Lake City, UT 84180

Original Sheet No. 16
Canceling Sheet No.

Issued: March 27, 2003 Issued By Effective: May 6, 2003
Aloa J. Stevens
Director
Advice Letter No. ID-03-01 State Government Affairs
SCHEDULE NO. X-1
DISCONTINUED SERVICES

The following Citizens Select and Citizens Select Plus services have been discontinued from the Company’s
general tariff offerings. No new customers may subscribe to or be sold the following services/features as of May
15, 2003.

A1 Citizens Select Service (Cont’d)

B1 General (Cont’d)

C4 All rules, regulations and limitations as specified elsewhere in this Tariff for the
respective services/features requested in a Citizens Select plan shall apply.

B2 Rates and Charges

C1 The Company reserves the right to waive the Service Order - Subsequent Nonrecurring
Charge as specified in Schedule A-5 for a period of ninety (90) days from the effective
date of this Tariff. The waiver applies to the initial request for a Citizens Select plan(s)
in association with an existing, additional or move from one location to another for a
residential or business individual flat rate line. After the waiver period the applicable
service order charge mentioned above will apply to a request for a Citizens Select plan.

C2 Service Charges are not applicable for a Citizens Select plan provided at the same time
as the initial installation for a residence individual flat rate line service.

C3 Service Charges as specified in Schedule A-5 of this Tariff do not apply for customer
requests involving only additions, deletions or changes to the services/features of an
existing Citizen Select plan.

C4 Existing Citizens Select customers cannot take advantage of promotions for any of the
individual services/features specified in Schedule A-12, A1.B1 C2, C3 and C4,
preceding unless specifically allowed by the terms and conditions of the promotion.

C5 Citizens Select plans are provided at the following rates.

MONTHLY
RATE
Citizens Select Service
·Per individual flat rate residence $29.95
line – Includes choice of up to 7
services/features as specified in
Schedule A-12, A1 C2,
preceding.

Citizens Select Plus Service
·Per individual flat rate residence $34.95
line – May select any or all
services/features as specified in
Schedule A-12, A1 C3, preceding.
(N)

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 21, 2003 May 6, 2003
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.1
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
LIST OF EFFECTIVE SHEETS
Sheets 1 through 7 of this schedule are effective as of the date shown on each sheet.
Sheet
Number of
Revision Sheet
Number of
Revision Sheet
Number of
Revision
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.2
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
GENERAL
This tariff applies to local exchange telephone service customers. Selected exchanges served by Citizens,
as listed below, have three optional Local Calling Plans (LCPs) available in which a customer in one Citizens
exchange may complete calls to other selected exchanges on a local calling basis. Customers may
choose from one of the following optional plans:
1)Premium Flat Rate Service.
2)Measured Service.
3)Long Distance Toll Service.
REGULATIONS
Citizens LCPs are available to Residence One-Party(including Budget Measured Service), Residence Key
line, Residence Multi-Line, Business One-Party (including Budget Measured Service), Business Key Lines
and PBX Trunks, Business Multi-Line, Centrex, and Public Access Line customers.
The Premium Flat Rate Service option provides unlimited toll-free calling to specified exchanges for a fixed
monthly rate. All calls made to any of the specified exchanges are dialed on a seven-digit, local calling
basis.
The Measured Service option provides discounted calling to specified exchanges for a monthly recurring
charge plus a measured usage rate per minute. All calls made to any of the specified exchanges are dialed
on a seven-digit, local calling basis.
Customers who refrain from selecting either the Premium Flat Rate Service option or the Measured Service
option will by default have their calls on these routes billed at long distance toll rates.
A customer may subscribe to a Citizens LCP or change Citizens LCPs without paying a service charge,
provided the subscription or change in plans occurs within six months (180 days) of the date a Citizens LCP
is initially furnished to the customer or when the customer is making an initial request for service from
Citizens. Appropriate non-recurring service charges will apply thereafter as specified in Schedule No. A-5 of
this tariff.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.3
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
REGULATIONS (continued)
The Measured Service option provides for calling to specified exchanges where each call is measured on a
discounted per-minute basis only. The measured rate per minute is not affected by time-of-day, day-of-
week, or distance called.
Premium Flat Rate and Measured Citizens LCP calls made to specified exchanges should be dialed by the
customer on a direct dialed, seven-digit basis without the assistance of a Telephone Company operator.
Any calls placed to such exchanges through a Telephone Company operator will be subject to all
specialized operator assistance charges specified in the Telephone Company's applicable tariffs.
Premium Flat Rate or Measured Services will not be offered in connection with WATS, Foreign Exchange
Service, Feature Group A, or Party-Line Services.
Hotel/motel customers may subscribe to a Citizens LCP. All charges for the service, including charges for
any messages, shall be billed to the hotel/motel which shall be responsible for any prorating and billing of
the charges to the guests.
For the purpose of determining usage charges for Measured Service, the following applies:
A1 A charge per minute or fraction thereof, applies for duration of call. Monthly billing is based
on cumulative minutes of usage with the total fraction rounded to the next higher minute.
A2 Chargeable time for all calls begins when connection is established between the calling line
and the called line or branch exchange, and ends when the calling line "hangs up", thereby
releasing the network connection. If the called line "hangs up", but the calling line does
not, chargeable time ends when the network connection is released either by automatic
timing equipment in the telephone network or by the Telephone Company operator.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.4
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
REGULATIONS (Continued)
Exchanges in which Local Calling Plans are available include the following Citizens exchanges. The LCP
calling area for each exchange is noted under Terminating Exchange(s). The LCP calling scope is in
addition to the existing Extended Area Service calling scope shown previously in Schedule No. A-1.
Originating Exchange Terminating Exchange(s)
Homedale Caldwell
Nampa
Parma Caldwell
Nampa
Wilder Caldwell
Nampa
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.5
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
RATES
Application of Rates
The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule
No. A-1 of this tariff, entitle the customer to discounted, seven-digit dialed calling on an optional basis.
Rate Schedules
Routes:Homedale to Caldwell
Parma to Caldwell
Wilder to Caldwell
PREMIUM FLAT
CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION
Monthly
Rate
Billing
Code
Monthly
Rate
Billing
Code
Usage Rate Per
Minute of Use
Residence One Party $8.00 R1PFR $4.00 R1LCP $.05
Residence Key Line
(per line) 8.00 RKPFR 4.00 RKLCP .05
Residence Multi-Line
(per line) 8.00 RMPFR 4.00 RMLCP .05
Business One Party/Centrex 11.00
B1PFR
BCPFR 5.50
B1LCP
BCLCP .05
Business Key Line/Centrex
(per line)11.00
BKPFR
CXPFR 5.50
BKLCP
CXLCP .05
Business PBX Trunk
(per trunk)11.00 PBPFR 5.50 PBLCP .05
Business Multi-Line
(per line)11.00 BMPFR 5.50 BMLCP .05
Business Public Access Line
(per line)11.00 COPFR 5.50 COLCP .05
Long Distance Toll Service rates are defined in Schedule No. B-1, Concurrences, Long Distance
Message Telecommunications Service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.6
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
RATES (Continued)
Application of Rates
The rates shown herein, in addition to applicable local Network Access Line Service charges in Schedule
No. A-1 of this tariff, entitle the customer to discounted, seven-digit dialed calling on an optional basis.
Rate Schedules
Routes:Homedale to Nampa
Parma to Nampa
Wilder to Nampa
PREMIUM FLAT
CLASS OF SERVICE RATE OPTION MEASURED SERVICE OPTION
Monthly
Rate
Billing
Code
Monthly
Rate
Billing
Code
Usage Rate Per
Minute of Use
Residence One Party $7.00 R1PFR $3.50 R1LCP $.05
Residence Key Line
(per line) 7.00 RKPFR 3.50 RKLCP .05
Residence Multi-Line
(per line)7.00 RMPFR 3.50 RMLCP .05
Business One Party/Centrex 10.00
B1PFR
BCPFR 5.00
B1LCP
BCLCP .05
Business Key Line/Centrex
(per line)10.00
BKPFR
CXPFR 5.00
BKLCP
CXLCP .05
Business PBX Trunk
(per trunk)10.00 PBPFR 5.00 PBLCP .05
Business Multi-Line
(per line)10.00 BMPFR 5.00 BMLCP .05
Business Public Access Line
(per line)10.00 COPFR 5.00 COLCP .05
Long Distance Toll Service rates are defined in Schedule No. B-1, Concurrences, Long Distance
Message Telecommunications Service.
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 High Ridge Park, Stamford, CT 06905
Original Sheet No.7
Canceling Sheet No.
Issued: March 3, 2000 Issued By Effective: March 23, 2000
F. Wayne Lafferty
Vice President
Advice Letter No. ID-00-03 Regulatory and Government Affairs
SCHEDULE NO. X-2
DISCONTINUED SERVICES
RATES (Continued)
Detail Message Billing
The monthly rates for Citizens Premium Flat Rate and Measured Service Plans do not include the provision
of monthly billing detail. When a billing detail is furnished, the following charges will apply. Appropriate non-
recurring charges as shown in Schedule No. A-5 of this tariff also apply if detail message billing is requested
beyond six months (180 days) after the date Citizens LCPs are initially offered, or after a customer first
requests telephone service from Citizens. The billing detail includes date of call, called telephone number,
answer time, and length of call. The customer must request a detailed bill at least 30 days in advance of
the period for which detail is desired. This service is not provided for the Premium Flat Rate Option.
Detailed Message Billing
Per Customer, per month $1.75
Charge per page of billing detail $0.10
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

13th Revised Sheet No. 1
Canceling 12th Revised Sheet No. 1

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. Z
SPECIAL SUPPLEMENTARY SURCHARGE(S)

LIST OF EFFECTIVE SHEETS

Sheets 1 through 3 of this schedule are effective as of the date shown on each sheet.

Sheet
Number of
Revision

Sheet
Number of
Revision

Sheet
Number of
Revision

1 13th Revised
2 1st Revised
3 12th Revised

IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
P.O. Box 708970, Sandy, UT 84070-8970

1st Revised Sheet No. 2
Canceling Original Sheet No. 2

Issued: October 24, 2006 Issued By Effective: November 24, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-06 Government & External Affairs

SCHEDULE NO. Z
SPECIAL SUPPLEMENTARY SURCHARGE(S)

INDEX

Subject Sheet No.

Idaho Telecommunications Service Assistance Program (ITSAP),
(also known as (Lifeline) Surcharge) 3
(also see Residence Telecommunications Schedule No. A-1)

Universal Service Fund Surcharge 3

(T)
(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
October 30, 2006 Nov. 24, 2006
Jean D. Jewell Secretary
CITIZENS TELECOMMUNICATIONS COMPANY OF IDAHO
3 Triad Center, Suite 160 Salt Lake City, UT 84180

12th Revised Sheet No. 3
Canceling 11th Revised Sheet No. 3

Issued: March 22, 2006 Issued By Effective: May 1, 2006
Aloa J. Stevens
Director
Advice Letter No. ID-06-01 State Government Affairs

SCHEDULE NO. Z
SPECIAL SUPPLEMENTARY SURCHARGE(S)

APPLICABILITY

Applicable to surcharges applied to network access lines.

TERRITORY

Within the exchange area of all exchanges as said areas are defined on maps filed as part of the tariff
schedules.

RATES
Surcharge
Rate
A1 Idaho Telecommunications Service Assistance Program (ITSAP)
Surcharge

B1 Surcharge is applicable to all non-lifeline business
and residential customers per access line per month. $ .06 (R)

A2 Universal Service Fund Surcharge

B1 A monthly surcharge will be assessed on all access lines.

Residential per access line per month $ .12
Business per access line per month $ .20

B2 A MTS/WATS per minute surcharge will be assessed on all
intrastate, intraLATA toll charges.

Toll charge per minute $ .004

CONDITIONS

A1 Idaho Telecommunications Service Assistance Program (ITSAP) Surcharge

B1 Surcharge decreased per Commission Order No. 30002, in Case No. GNR-T-06-2, effective
May 1, 2006.

A2 Universal Service Fund

B1 All monies collected from this surcharge will go to the Idaho Universal Service Fund.

B2 Surcharge increases per Commission Order No. 29860, in Case No. GRN-T-05-6, effective
October 1, 2005.

(T)
(T)
IDAHO PUBLIC UTILITIES COMMISSION
Approved Effective
April 10, 2006 May 1, 2006
Jean D. Jewell Secretary