20080709notice_of_petition_order_no_30593.pdf

Offce of the Secreta
Service Date
July 9, 2008
BEFORE THE IDAHO PUBLIC UTILITIES COMMISSION
IN THE MATTER OF THE PETITION OF
CITIZENS TELECOMMUNICATIONS OF
IDAHO FOR EXEMPTION FROM RULE
201(2), IDAPA 31.41.01.201.02.
)
) CASE NO. CTC-T-08-02
)
) NOTICE OF PETITION
)
) NOTICEOF
) MODIFIED PROCEDURE
)
) ORDER NO. 30593
On June 24, 2008, Citizens Telecommunications of Idaho dba Frontier Communcations
of Idaho filed a request with the Commission, pursuant to IDAPA 31.41.01.009, seeking a
permanent exemption from a provision of the Commission's Telephone Customer Relations Rule.
201, IDAPA 31.41.01.201. Specificaly, the Company seeks an exemption from Rule 201.02
requirng itemization of long-distace usage and charges.
NOTICE OF PETITION
YOU AR HEREBY NOTIFIED that the Company maintains that it offers service
plans for unimited long-distace calls at a flat rate. The Company requests discontinuace of
itemized biling for its flat rate long-distace customers only. Customers who do not subscribe to a
flat rate toll plan and pay for long-distace services based on time and distace of individua calls
would continue to receive itemized biling in accordance with Rule 201.02, IDAPA
31.41.01.201.02.
YOU AR FURTHR NOTIFIED that the Petition states that customers who wish to
receive call detal for the unlimited plan may do so by contacting the Company's customer service
center. In addition, the . Company intends to make no less than i 2 month of detaled biling
statements available to its customers at no charge.
YOU AR FURTHR NOTIFIED that the Company asserts that providing the detas
of each call adds signficant printing and postage charges, makes the bils more cumbersome, and
provides information that most customers do not need or want. Citizens contends that denying its
Petition would result in hardship to the Company, which is attempting to improve customer service
by reducing costs and simplifyng billng. See IDAPA 31.41.01.009.
NOTICE OF PETITION
NOTICE OF MODIFIED PROCEDUREORDER NO. 30593 i
NOTICE OF MODIFIED PROCEDURE
YOU ARE FURTHER NOTIFIED that the Commission has preliminarily determined
that the public interest may not require a formal hearng in this matter and wil proceed under
Modified Procedure pursuant to the Commission's Rules of Procedure 201 through 204, IDAPA
31.01.01.201 through .204. The utilzation of Modified Procedure and written comments have
proven to be an effective means for obtaining public input and participation.
YOU ARE FURTHER NOTIFIED that any person desiring to state a position on this
Petition may fie a wrtten comment in support or opposition with the Commission within twenty-
one (21) days from the service date of this Notice. The comment must contain a statement of
reasons supporting the comment. Persons desiring a hearing must specifically request a hearing in
their written comments. Written comments concerning this Petition shall be mailed to the
Commission and the Petitioner at the addresses reflected below:
Commission Secretar
Idaho Public Utilties Commission
PO Box 83720
Boise,ID 83720-0074
Ingo Henningsen
P.O. Box 708970
Sandy, UT 84070-8970
E-mail: ingo.henningsen(ifrontiercorp.com
Street Address for Express Mail:
472 W. Washington Street
Boise,ID 83702-5918
These comments should contain the case caption and case number shown on the first page of this
document. Persons desiring to submit comments via e-mail may do so by accessing the
Commission's home page located at www.puc.idaho.gov.Click the "Comments and Questions"
icon, and complete the comment form using the case number as it appears on the front of this
document. These comments must also be sent to the Petitioner at the e-mail address listed above.
YOU ARE FURTHER NOTIFIED that if no written comments or protests are received
within the time limit set, the Commission wil consider this matter on its merits and enter its Order
without a formal hearing. If written comments are received within the time limit set, the
Commission wil consider them and, in its discretion, may set the same for formal hearing.
YOU ARE FURTHER NOTIFIED that the Petition has been fied with the Commission
and is available for public inspection durng regular business hours at the Commission offces. The
NOTICE OF PETITION
NOTICE OF MODIFIED PROCEDUREORDER NO. 30593 2
Petition is also available on the Commission's Website at ww.puc.idaho.gov by clicking on "File
Room" and then "Telephone Cases."
YOU ARE FURTHER NOTIFIED that the Commission has jurisdiction over this matter
pursuant to Title 62 of the Idaho Code and specifically Idaho Code §§ 62-604, 62-615, 62-619, and
62-622. The Commission may enter any final Order consistent with its authority under Title 62.
YOU ARE FURTHER NOTIFIED that all proceedings in this matter wil be conducted
pursuant to the Commission's Rules of Procedure, IDAPA 31.01.01.000, et seq.
ORDER
IT IS HEREBY ORDERED that the Petition of Citizens Telecommunications of Idaho
dba Frontier Communications of Idao be processed by Modified Procedure. Persons interested in
submitting written comments regarding this case or protesting the use of Modified Procedure should
do so no later than twenty-one (21) days from the service date of this Order.
a -r
DONE by Order of the Idaho Public Utilties Commission at Boise, Idaho this 7
day of July 2008.
~i.GS
MACK A. REDFORD, PRESIDENT
_~JJ~
MARSHA H. SMITH, COMMISSIONER
ATTEST:~iitt
Commission Secretar
o:crc.r-08"(2_ks
NOTICE OF PETITION
NOTICE OF MODIFIED PROCEDUREORDER NO. 30593 3