20110523Proposed Tariff.pdf

c -iß - i--il -0\
( laxdcP
P ",0 t C).s Q... Jt
EXHIBIT 5
Idaho PU~lic Utilities Commission
Office of the SecretaryRECEIVED
MAY 202011
Boise, Idaho
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 1
Custer Telephone Broadband Services LLC
Basic Local Exchange
Telecommunications Price List
Telephone Number
208-756-4111
or
208-879-2281
IDAHO PUBLIC UTILITIES COMMISSION
472 WEST WASHINGTON STREET, BOISE, ID 83702-5983
1-800-432-0369
This Price List contains rates, terms and conditions applicable to the sale of telecommunications services
provided by Custer Telephone Broadband Services LLC.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
~. ,. , '
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.2
SECTION INDEX
Sheet No.
Title 1
Section Index 2
Subject Index 4
Definitions 6
9
9
9
9
10
11
12
12
13
14
15
15
15
16
General Rules and Regulations
Application
Explanation of Symbols
Obligation of Company
Use of Service and Facilities
Establishment and Furnishing of Service
Telephone Directories
Establishment of Deposits
Minimum Contract Periods and Termination of Service
Payment for Service and Facilties
Special Services and Facilities
Liabilty of Company
Customer Notice
Taxes, Charges and Fees
Network Access Line Service 17
Service Connection, Move and Change Charges 19
Directory Assistance Service 21
22
28
Custom Calling Features (CCF)
Directory Listings
Automatic Dialing and Announcement Devices (ADADs)30
Construction Charges 31
Connection with Subscriber-Owned Equipment 36
37Trunk Hunting Service Arrangements
Long Distance Message Restriction - Local Exchange Service 38
Bundled Service Offerings 39
Voice Mail Service 40
Vacation Service 42
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
t .'
Custer Telephone Broadband Services LLC
Custom Number Services
Conference Bridge Service
Mass Announcement Service
Promotional Offerings
Long Distance Carrier Charges (PIC)
Individual Case Basis (ICB) Arrangements
Idaho Price List
Original Sheet NO.3
SECTION INDEX
Sheet No.
43
44
45
46
47
48
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.4
SUBJECT INDEX
Subject Sheet No.
Access Lines
Access to Premise
Adjustments of Charges
Advance Payments
Alterations
Application and Explanation of Symbols
Application for Service
Automatic Dialing and Announcement Devices (ADADs)
Availability of Facilities
Bundled Service Offerings
6,17
19
10
12
11
9
11
30
9
39
Changes and Moves
Change in Telephone Number
Conference Bridge Service
Connection with Subscriber-Owned Equipment
Construction Charges
Construction, Special Types
Custom Calling Features (CCF)
Custom Number Services
Customer Notice
19
11, 19
44
36
31
32,35
22
43
15
Declined Monthly Recurring Credit Card Payments
Defacement of Premises
Definitions
Deposits
Directories, Telephone
Directory Assistance Service
Directory Errors and Omissions
Directory Listings
15
9
6,24
12
12
21
9
28
Equipment, Tampering with
Establishment and Furnishing of Service
Establishment of Deposits
Explanation of Symbols
Extended Area Service (EAS)
11
11
12
9
18
Impersonation of Another
Indiscriminate Use of Facilities
Individual Case Basis
Installation Costs, Unusual
Interconnection Policy
Interruption of Service
11
11
48
32,35
10
9
Language, Improper
Liability of Company
Line Extensions
Long Distance Carrier Changes (PIC)
Long Distance Message Restriction
11
15
32
47
38
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
I '
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.5
SUBJECT INDEX
Subject Sheet No.
Local Exchange Service 38
12
45
13
13
19
Maintenance and Repair
Mass Announcement Service
Minimum Charges (see Minimum Contract Periods)
Minimum Contract Periods and Termination of Service
Move and Change Charges
Network Access Line Service
Non-Sufficient or Returned Checks
17
14
9, 10,23
10
Obligation of Company
Ownership and Use of Equipment
Payment for Service and Facilities
Payment of Service
Private Branch Exchange Access Line
Promotional Offerings
14
11
8
46
Reconnection Charge
Rendering and Payment of Bills
Responsibility for Use and Equipment
Restoral of Service Charge
12
12,14
10,36
19,42
19,42
19
19
15
10
Service Charge for Restoral of Service
Service Connection at Subscriber Premises
Service Connection, Move and Change Charges
Special Services and Facilities
Subscriber Service, Use of
Tampering with Equipment
Taxes, Charges and Fees
Telephone Directories
Telephone Numbers
Temporary Service on Speculative Projects
Termination of Service
Toll Restriction
Trunk Hunting Service Arr~ngements
Unusual Installation Costs and Construction Charges
Use of Improper Language or Impersonation of Another
Use of Service and Facilities
Use of Subscriber Service
11
16
12
11
35
13
38
37
32,35
11
10
10
Vacation Service
Voice Mail
42
40
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.6
DEFINITIONS
Access Line
The Circuit that travels from Custer Telephone Broadband Services LLC central office to the Subscriber's
premise terminating at the Network Interface Device (NID), which provides direct access to the local
exchange and the toll switching networks.
Circuit
A channel used for the transmission of electrical energy in the furnishing of telephone service.
Company
Custer Telephone Broadband Services LLC.
Connecting Company
A corporation, association, partnership, limited liability company or individual owning or operating one or
more exchanges and with whom traffic is interchanged.
Contract
The service agreement between a Subscriber and the Company under which services and facilities are
furnished in accordance with the provisions of the Price Lists applicable.
Customer
See definition of Subscriber.
Customer Provided Equipment (CPE)
Devices, apparatus and their associated wiring provided by a Subscriber for use with facilities furnished
by the Company.
Direct Dialing
The capability for a Subscriber to dial anywhere in the United States with a series of numbers without
operator assistance.
Exchange Area
The territory served by an exchange.
Extension Station
An additional station connected on the same circuit as the Main Station and having the same telephone
number as the Main Station.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 7
DEFINITIONS (Continued)
Extra Listing
Any listing of a name or information in connection with a Subscriber's telephone number beyond that to
which he or she is entitled in connection with his or her regular service.
Foreign Exchange Directory Listing
An alphabetical and directory listing in the directory of an exchange other than the exchange in which a
Subscriber is furnished local service.
Individual Line
An exchange line designed for the connection of only one (1) Access Line.
Installation Charge
A non-recurring charge made for the placing or furnishing of telephone equipment, which may apply in
place of or in addition to service connection charges and other applicable charges for service or
equipment.
Local Exchange Service
Telephone service furnished between Subscriber's stations located within the same Local Service Area.
Local Message
A communication between Subscriber's stations within the same Exchange Area.
Local Service Area
That geographical area throughout which a Subscriber obtains telephone service without the payment of
a toll charge.
Main Station
A suitable telephone instrument or station that is connected to a network Access Line through a central
office and has a unique telephone number.
Premises
All of the building or the adjoining portions of a building occupied and used by the Subscriber or all of the
buildings occupied and used by the Subscriber as a place of business or residence, which are located on
a continuous plot of ground not intersected by a public highway or thoroughfare.
Price List
The document filed by the Company with the Idaho Public Utilties Commission which lists the
communication services offered by the Company and the associated press.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.8
DEFINITIONS (Continued)
Primary Station
Synonymous with Main Station.
Private Branch Exchange (PBX)
An arrangement of equipment used by a Subscriber and connected directly to a central office by means
of Trunk Access Lines, from which connection is made to stations at various locations or Customer
premises, thereby providing telecommunications between these stations and also communication with the
general exchange system.
Private Line
A Circuit provided to furnish communication only between the two (2) or more telephones directly
connected to it and not having connection with either central office or PBX switching apparatus.
Subscriber
A person or agency subscribing for telephone service. As used in this Price List, a separate Subscriber is
involved at each location, or continuous property, where service is furnished. One (1) individual or firm
therefore may be considered as two (2) or more separate Subscribers, even in the same exchange. The
privileges, restrictions and rates established for a Subscriber to any class of service are limited to the
service at one location; no group treatment of service at separate locations furnished to one individual or
firm is contemplated or to be implied, except when definitely provided for in the schedules.
Telephone Station
A suitable telephone instrument, consisting of a transmitter, receiver and associated apparatus, so
connected as to permit transmitting of and receiving telephone messages.
Tie Trunk
A Circuit connecting two (2) PBX systems for the purpose of intercommunicating between the stations
connected with such PBX switching apparatus. The Circuit is not intended to provide for general
exchange service through either of the PBX systems with which it connects.
Toll Message
A message from a callng station to a station located in a different Local Service Area.
Toll Service
Telephone service rendered by the Company between patrons in different Local Service Areas in
accordance with the rates specified in the Company's Toll Price List.
Trunk
A telephone communication channel between (a) two (2) ranks of switching equipment in the same
central office, (b) central office units in the same switching center or (c) two (2) switching centers.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.9
GENERAL RULES AND REGULATIONS
A. APPLICATION
The rules and regulations specified herein apply to the intrastate services and facilities of Custer
Telephone Broadband Services LLC, hereinafter referred to as the Company. Failure on the part
of the Subscribers to obserVe these terms and conditions of the Company, after due notice of
such failure, automatically gives the Company the authority to discontinue the furnishing of
service.
B. EXPLANATION OF SYMBOLS
(C) Signifies a changed regulation.
(D) Signifies a discontinued rate, treatment or regulation.
(I) Signifies an increased rate or new treatment resulting in increased rate.
(N) Signifies a new rate, treatment or regulation.
(R) Signifies a reduced rate or new treatment resulting in reduced rates.
(T) Signifies a change in text but no change in rate, treatment or regulation.
C. OBLIGATION OF COMPANY
1. Availabilty of Facilties
The Company's obligation to furnish telephone service is dependent upon its ability to
secure suitable facilties and to provide such service without unreasonable expense.
2. Interruption of Service
An allowance will be made upon notice and demand to the Company for interruption of
service not due to Subscriber negligence or other circumstances not due to Company
facilities.
The Company will credit a Customer's account in accordance with Idaho IDAPA 31.41.01
Rule 503.
3. Directory Errors and Omission
The Company endeavors to correctly list Customers, their telephone numbers and other
information in the local telephone directory. The Company wil waive the tariff rate for
special directory services in cases in which the Company provides information for a
directory listing and an error occurs.
4. Defacement of Premises
The Company wil repair or replace any defacement or damage of propert due to
installation, existence or removal of Company property, when the damage is the result of
negligence of the Company.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 10 83226
Effective Date:
. .'
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet NO.1 0
GENERAL RULES AND REGULATIONS (Continued)
C. OBLIGATION OF COMPANY (Continued)
5. Adjustment of Charges
In case of over billng, a refund will be made by the Company for the full amount of
excess charges when the amount can be determined; when the amount cannot be
determined from available records, the maximum refund will not exceed the estimated
over billng over a three (3) year period.
In case of under billng, the Company reserves the right to back bil for the deficiency
charges up to a period of three (3) years.
D. USE OF SERVICE AND FACILITIES
1. Ownership and Use of Equipment
All equipment and lines furnished by the Company are the property of the Company
unless otherwise specified. Company agents or employees shall have the right to enter
said premises at any mutually agreed upon, reasonable hour to install or maintain
equipment or remove equipment.
The Company may refuse to install or maintain any service at locations that are
hazardous to the Company employees.
2. Interconnection Policy
Subscriber-provided terminal equipment may be used and Subscriber-provided
communications systems may be connected with the facilities furnished by the Company
for telecommunications services subject to terms and conditions outlined in other parts of
this Price List. In case any unauthorized attachment is made, the Company shall have
the right to disconnect, suspend or terminate the service.
Communication service may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms and
conditions of the tariffs of the other communications carriers which are applicable to such
connections.
3. Use of Subscriber Service
Subscriber telephone service is furnished only for the use by the Subscriber, the
Subscriber's family and associates. The Company may refuse to install or permit such
service to remain on premises of public or semi-public character.
The equipment may be installed at such locations, provided the service is located so it is
not accessible for public use.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 11
GENERAL RULES AND REGULATIONS (Continued)
D. USE OF SERVICE AND FACILITIES (Continued)
4. Tampering with Equipment
The Company may refuse to furnish telephone service when Company equipment shows
any evidence of tampering for the purpose of obtaining service without payment of
charges applicable to the service rendered by the Company.
5. Use of Improper Language or Impersonation of Another
The Company may refuse service to anyone who uses or permits abusive or obscene
language over Company facilities or impersonates another individual with fraudulent or
malicious intent.
6. Indiscriminate Use of Facilities
The Company may refuse to furnish service or require upgrading of services provided to
any Subscriber who allows indiscriminate use of Company facilities except in case of
emergencies.
E. ESTABLISHMENT AND FURNISHING OF SERVICE
1. Application for Service
Application for service must be made on the Company's standard form, which becomes a
contract when accepted in writing by the Company or upon establishment of service. The
conditions of such contracts are subject to all provisions of this and other applicable Price
Lists. Requests for additional service may be made verbally, if provided in the original
contract, and no advance payment will be required. A move within the Exchange Area is
not considered to terminate the contract, and orders for such may be made verbally.
2. Telephone Numbers
The Company may change the telephone number or central office designation of a
Customer whenever it is required or by mutual consent and with proper written
notification (thirty (30) days).
3. Alterations
The Subscriber agrees to notify the Company of any alterations that will necessitate
changes in the Company's wiring, and the Subscriber agrees to pay the Company's
current charges for such changes. The Subscriber can change the inside wiring up to the
demarcation point.
4. Payment of Service
The Subscriber is required to pay all charges for services rendered by the Company, both
exchange and toll, in accordance with provisions contained elsewhere in this Price List.
The Subscriber is responsible for all charges for services rendered at his or her
telephone, including collect charges.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 12
GENERAL RULES AND REGULATIONS (Continued)
E. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued)
5. Maintenance and Repairs
The Company shall bear the expense of all repair and maintenance of its facilties, except
where damage or destruction of its facilities is due to the gross neglect of the Subscriber.
The Subscriber may not rearrange, remove or disconnect any Company facilities without
consent of the Company.
6. Line Extensions
Lines wil be extended to permanent Customers in accordance with the guidelines
established in the Construction Charges section.
Where required by the conditions, Customers may be required to provide to the Company
suitable private right-of-way parallel to the public highway.
7. Reconnection Charge
Where service has been terminated by the Company, the regular non-recurring charges
shall apply for reconnection of service.
F. TELEPHONE DIRECTORIES
The Company will furnish to its Subscribers, without charge, only such directories as it deems
necessary for the efficient use of the service. Other directories may be furnished at the discretion
of the Company at a reasonable charge.
G. ESTABLISHMENT OF DEPOSITS
1. Deposits and Advance Payments
A) Advance Payments
To safeguard its interest, the Company may require a Customer to make an
advance payment before services and facilities are furnished. In addition, where
special construction is involved, the advance payment may also include an
amount equal to the estimated non-recurring charges for the special construction.
An advance payment may be required in addition to a deposit. Advance
payments wil be credited to the Customer's first month's bilL.
B) Deposits
The Company may require the Customer to make a deposit to be held as a
guarantee for the payment of charges. A deposit does not relieve the Customer
of the responsibility for the prompt payment of bils on presentation. The
Company's deposit practices are set forth in the Commission's Customer
Relation Rules, IDAPA 31.41.01. Interest wil be payable on deposit at the rate
determined by the Commission.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
, ,
. ,
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 13
GENERAL RULES AND REGULATIONS (Continued)
H. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE
1. Minimum Contract Periods
Except as hereinafter provided, the minimum contract period for all services and facilities
are one (1) month at the same location.
The Company may require a minimum contract period longer than one (1) month at the
same location in connection with special (non-standard) types or arrangements of
equipment or for unusual construction necessary to meet special demands and involving
extra cost.
2. Termination of Service - Subscriber's Request
Service may be terminated prior to the expiration of the minimum contract period upon
notice being given to the Company and upon payment of any applicable termination
charges, in addition to any applicable charges due for service which has been furnished.
In the case of service for which the minimum contract period is one (1) month,
termination will require that charges due for the balance of the minimum period be paid.
In the case of directory listings where the listing has appeared in the directory or where a
non-listed or non-published listing has been properly omitted, the charges are due to the
end of the directory period, except that in the following cases, charges wil be continued
only to the date of the termination of the extra listing or proper omission with a minimum
charge for one (1) month:
(1) The contract for the main service is terminated.
(2) The listed party becomes a Subscriber to some other class of exchange service.
(3) The listed party moves to a new location.
(4) The listed party dies.
For special equipment, the charges will be based on the individual circumstances in each
case as agreed upon at the time of installation.
Contracts for periods longer than (1) one month covering services whose installation
required line extensions may be terminated upon payment of all charges that would
accrue to the end of the contract period or the contract will be transferred to a new
applicant who is to occupy the same premises and wil subscribe to the service effective
on the day following termination by the original Subscriber.
Service may be terminated after the expiration of the initial contract period upon the
Company being notified and upon payment of all charges to the date of the termination of
the service.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 14
GENERAL RULES AND REGULATIONS (Continued)
H. MINIMUM CONTRACT PERIODS AND TERMINATION OF SERVICE (Continued)
2. Termination of Service - Subscribets Request (Continued)
Service may be cancelled by the Customer only on not less than thirty (30) days written
notice to the Company. In the event the Company is unable to disconnect the Customer's
Access Line by the requested cancellation date, the Customer will be responsible for any
usage over the line.
3. Termination of Service by the Company
The Company shall comply with all Commission Rules relating to the denial, restriction
and notification processes before denying, restricting or terminating a Customets
service. Specifically, IDAPA 31.41.01, Rules 300 through 399 - Denial, Restrictions and
Termination of Service.
i. PAYMENT FOR SERVICE AND FACILITIES
The Subscriber shall pay for service and facilities monthly in advance, except all various units of
government, and shall pay for moves and changes when biled. Failure to receive a bill does not
relieve the Subscriber of the responsibility for payment in accordance with the provisions set forth
herein.
All bils for service are due and payable at the office of the Company on or before the twenty-
fourth (24th) of the month or a late charge will be applied to the balance.
NON-SUFFICIENT OR RETURNED CHECKS
A) If a Customer makes payment to the Company with a check that is returned by
the bank, the Customer will be charged a returned check fee per each item
returned.
B) The Company will require one of the following forms of payment from a Customer
to reimburse the Company for any non-sufficient funds check, returned check, as
well as to satisfy a payment promise, or to reconnect service type(s) which have
been denied due to non-payment:
1. Cash
2. Cashier's Check
3. Money Order
4. Visa or MasterCard
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
" ... /
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 15
GENERAL RULES AND REGULATIONS (Continued)
i. PAYMENT FOR SERVICE AND FACILITIES (Continued)
DECLINED MONTHLY RECURRING CREDIT CARD PAYMENTS
A) Credit cards that are denied in a monthly credit card pull wil be assessed a
processing fee.
B) If a Customer's recurring payment is declined four (4) times total, the Company
will no longer be able to offer the Customer this bil payment service.
C) The Customer may use one (1) of the following forms of payment if their
recurring payment has been declined four (4) times:
1. Cash
2. Cashier's Check
3. Money Order
4. One-time verified credit card payment
J. SPECIAL SERVICES AND FACILITIES
Special services and facilities not ordinarily used in furnishing of telephone service and not
otherwise provided for by the Price List schedules of the Company may be furnished or leased
pursuant to special contract for such special service or facility for such period as may be agreed
upon, provided such special service or facility of the use made thereof is not unlawful and does
not interfere with the telephone service furnished by the Company. Special services are provided
for each individual application as a custom-engineered system to satisfy and provide for the
needs of that Customer. Applicable charges will be determined by the Company for each
individual system. In the event any such special service or facility or the use made thereof
interferes with the furnishing of the telephone service by the Company, the Company may
terminate such contract and cease to furnish such service or facility after thirty (30) days written
notice to the Subscriber.
K. LIABILITY OF COMPANY
The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law. Acceptance for
filng by the Commission recognizes that it is a court's responsibility to adjudicate negligence and
consequential damage claims. It is also the court's responsibility to determine the validity of the
exculpatory clause.
L. CUSTOMER NOTICE
The Company will give at least ten (10) days notice to Customers and the Idaho Public Utilities
Commission before increasing rates or other changes. The notice to Customers wil be either
individual notice or a public notice in the newspapers in Company's Idaho service areas.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
t '. "
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 16
GENERAL RULES AND REGULATIONS (Continued)
M. TAXES, CHARGES AND FEES
In addition to the rates and charges described in this Price List, the Customer may be responsible
for the payment of taxes, charges or fees ordered by the Idaho Public Utilities Commission, the
Idaho State Legislature or federal, state or local governments (such as federal taxes, county
9-1-1 fees, federal and state universal service fund charges and the Idaho Telephone Assistance
Program). When the Company is authorized to collect such taxes, charges or fees from the
Customer, those taxes, charges and fees will be itemized separately on the Customer's bill.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
t '. " f .'
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 17
NETWORK ACCESS LINE SERVICE
RATES
Access Lines
Monthly Rate
Residence (R-1) Business (B-1)
Single Line Local Service
PABX Trunks
CONDITIONS
1. The above rates apply to the provision of network Access Lines which, when connected
to a suitable telephone instrument, provide access to the telephone network.
2. Instruments must be provided by the Subscriber, subject to the conditions described in
the Connection with Subscriber-Owner Equipment portion of this Price List.
3. Additional instruments may be attached to network Access Lines. The Company reserves
the right to limit the number of instruments connected to an Access Line if they cause
interference with the normal operation of the line.
4. Tone dial service is provided only where the facilities are available.
5. Business rates apply:
a. At any location where activities are of a business, trade or professional nature.
b. At any location where the listing of service at that location indicates a business,
trade or profession.
c. Where only one (1) network Access Line is provided at a location, which is both a
residence and a business.
d. At schools, hospitals, libraries, churches and other similar institutions.
6. Residence rates apply:
a. In private residences where business listings are not provided and telephone
service is not used for the conduct of business.
b. In the place of residence of a clergyman, physician or other medical practitioner
provided the Subscriber does not maintain an office in the residence.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
L 't. i' f
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 18
NETWORK ACCESS LINE SERVICE (Continued)
CONDITIONS (Continued)
7. Extended Area Service:
Extended Area Service (EAS) will be provided between the exchanges listed below
without additional charges:
Exchange Area
Exchange Areas Included in Extended
Local Calling Area
Salmon plus local call to Challs, Clayton, May-Ellis and Elk Bend
Leadore, Tendoy, Carmen, Northfork
and Gibbonsville
Expanded EAS
Qwest-Eastern Idaho EAS area
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
· , l
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 19
SERVICE CONNECTION, MOVE AND CHANGE CHARGES
RATES
R1 B1
Single Line Local Service
PABX Trunk
Service Order
Line Connection
Premise Visits
First 30-minute increment or fraction thereof
All additional 15-minute increments or fractions thereof
CONDITIONS
1. These charges are intended to cover the expenses incurred by the Company in
conjunction with the following:
Establishment of service;
Change in location of a service to other premises;
Transfer of service from one (1) Customer to another;
Change of telephone number at Customer's request;
Installation of auxiliary equipment;
Restoration of service discontinued for non-payment.
2. Charges shown in this schedule are based on work being performed during regularly
scheduled working hours of the Company's employees. Work performed with overtime
labor costs wil be performed at direct cost to Customer.
3. No charges will apply under the following circumstances:
Service to which no monthly rates apply.
DEFINITIONS
1. Service Order
Applicable to work done in receiving, recording and processing information necessary to
execute a Customer's request for the establishment of service. It is also applicable for
Customer's request for additions, moves, reconnections or changes to existing service.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
~ If i
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 20
SERVICE CONNECTION, MOVE AND CHANGE CHARGES (Continued)
DEFINITIONS (Continued)
2. Premises Visit
Applicable if a Company employee must visit the Customer's premises to move or
change a service drop or standard network interface at the Customer's request. Not
applicable when a Company employee is on the Customer's premises for any other
business purpose.
3. Line Connection
Applicable for work done in the Central Office or work involving Central Office equipment
necessary to provide a network Access Line or make changes to an existing network
Access Line.
If service requires work in more than one (1) Central Office area, this charge applies for
each office.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
~ .(-
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 21
DIRECTORY ASSISTANCE SERVICE
RATES
Per each directory assistance call in Local Service Area $ 0.60
$ 0.70Per each directory assistance call outside of Local Service Area
CONDITIONS
1. The above charges will apply to each call to a directory assistance operator requesting
information within the Company's Local Service Area and calls outside of the Local
Service Area. Expanded EAS is considered outside of the Local Service Area.
2. The charge wil apply regardless of whether or not the operator is able to supply the
requested information.
3. A maximum of two (2) requests for information will be allowed per directory assistance
calL.
4. The Company will not charge for directory assistance service from hospital telephones or
from residential telephones where the end user has been affirmed, in writing, as unable
to use the Company's provided directory because of visual or physical handicap.
5. In the event a Customer obtains directory assistance service through fraudulent means,
in addition to any other action authorized by this Price List, the Company may assess
appropriate directory assistance charges on the Customer's regular telephone account.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
,~ · .', t
Custer Telephone Broadband Services LLC
RATES
CUSTOM CALLING FEATURES (CCF)
Custom Callng Features (CCF)
Account Code Forced
Anonymous Call Rejection
Automatic Callback
Automatic Recall
Call Forward Busy
Call Forward No Answer
Call Forward Unconditional
Caller ID - Number
Caller ID - Per Call Blocking
Caller ID - Per Line Blocking
Caller ID - Per Call Unblocking
Caller ID
Call Waiting with Caller ID
Cancel Call Waiting (*70)
Customer Originated Trace
Priority Call - Distinctive Alert
- Call Waiting Access
Distinctive Ringing - Teen Service
-1st Number
Distinctive Ringing -Teen Service
- Additional Number
Do Not Disturb
Home Intercom
Hot Line
Message Waiting Indication
Remote Call Forward
Selective Call Acceptance
Selective Call Forwarding
Selective Call Rejection
Speed Calling - 8 Numbers
Speed Callng - 30 Numbers
Three-Way Calling
Toll Control with PIN
Wake Up Service
Warm Line
Monthly Rate
Residence Business
NC NC
Idaho Price List
Original Sheet No. 22
Per Usage Rate
Residence Business
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
" ',I
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 23
CUSTOM CALLING FEATURES (CCF) (Continued)
CONDITIONS
1. Custom Callng Features are available only to those Subscribers who are served from a
Central Office and lines equipped to provide such services.
2. Calling Number Delivery (Caller ID) requires an additional piece of Customer Provided
Equipment (CPE) to fully activate features.
3. Interaction of Services: not all service(s) will work together and interact on a given line
simultaneously or individually. To find out what service(s) can be combined on an individual
line and will interact, please contact the Company.
4. From time to time, the Company may offer special promotions to its Customers. These
offerings will generally consist of a reduced price, a waiver of installation charges or a free
service with a purchase of another service. These offerings may be limited to certain dates
and locations and wil be for limited time periods. When such an offering is made, the
Commission will be notified, and a copy of the offering will be provided to them.
OBLIGATION OF COMPANY
1. Limitation of Obligation with Respect to Privacy Concerns
The Company shall be held harmless by the Subscriber in cases where the Subscriber's
telephone number is transmitted via the Caller ID CLASS feature to another Subscriber
who subscribes to that service, and the Subscriber has not blocked the transmission of
his/her telephone number.
2. Obligation of the Subscriber
Under no circumstances should any Subscriber to the Caller ID Custom Calling feature
use telephone numbers delivered to him/her for purposes of marketing any service or for
the sale of those numbers to any interested part. Permitted uses of the number
information received through the Caller ID service include:
"billing and collection, routing, screening and completion of the
originating Subscriber's call or transaction, or for services directly related
to the originating Subscriber's call or transaction."
Caller ID information can be used only to market goods and services to existing
Customers and only to market goods and services to existing Customers that are directly
related to those the existing Customer already uses.
Notification of illegal procedures having been given herein, the Company shall be held
harmless by all parties in cases where Subscribers of the Company use this information
in an unauthorized manner, as described above.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 24
CUSTOM CALLING FEATURES (CCF) (Continued)
DEFINITIONS
Account Code Forced - prevents the use of a telephone by unauthorized individuals. A code
must be dialed which is recognized by the system, thereby allowing the use of the telephone. If
an invalid code is dialed, then reorder tone is returned to the Subscriber.
Anonymous Call Rejection - allows a Subscriber to reject private numbers. With this service, the
caller does not allow their number to be recognized; they will hear a recorded announcement
telling them "the number you have reached is not accepting calls from private numbers." To
activate this service, dial *77, or to deactivate, dial *87.
Automatic Callback - allows a Subscriber who calls a busy number to dial an access code, *66,
to be alerted by way of a distinctive ring when the number is no longer busy. When the user picks
up their phone, they will be connected automatically to the previously busy number. To deactivate
the Automatic Callback feature, the user can dial *86.
Automatic Recall - allows a Subscriber to automatically return a call to the number of the phone
that last called. By dialing the access code *69, the callback feature will automatically dial the last
callng number. The feature can be deactivated by dialing *89.
Call Forwarding Busy - allows a Subscriber to have all calls (incoming or intragroup) forwarded
to a predetermined alternate number when the called number is busy. The Subscriber can
activate the feature by dialing *90 or deactivate the feature by dialing *91. The alternate number
can be any dialable number and can be modified only at the Central Office. If the alternate
location is not a free call, the Subscriber will be billed for each call diverted.
Call Forward No Answer - allows a Subscriber to have all calls (incoming or intragroup)
forwarded to another number if the Subscriber does not answer after a preset number of ringing
cycles as set by the Company. The Subscriber can activate the feature by dialing *92 and
deactivate the feature by dialing *93.
Call Forward Unconditional - allows a Subscriber to have all calls (incoming or intragroup)
forwarded to an alternative number, without ringing the Subscriber phone first.
Caller ID - Number - allows for the automatic delivery of a calling party's telephone number to
the called Customer, after the first ring, but before the call is answered. The number is displayed
on Customer provided equipment.
The callng telephone number is only available in those areas where appropriate signaling
network connections exist to forward the callng party's number. The calling number is also not
available when incoming calls have been handled by an operator or charged to credit cards.
Number delivery for calls originated from a PBX will display the main PBX number only. If the
caller's number is a multi-party line, or blocked, the number will not be displayed.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 10 83226
Effective Date:
. .
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 25
CUSTOM CALLING FEATURES (CCF) (Continued)
DEFINITIONS (Continued)
Caller ID. information transmitted via Caller ID may not be sold or given to another party without
the caller's consent. Caller ID information may only be used for: a) routing or completion of calls,
b) biling of calls, c) account management purposes, d) services directly related to the call or
transaction, e) verification of calling party identity and f) marketing products or services that are
directly related to those previously acquired by the Subscriber from the number delivery services
Subscriber. Any Caller ID Subscriber failing to comply with any of these conditions will have his or
her service terminated.
Caller ID - Per Call Blocking - allows a Subscriber to block delivery of his/her name and
number when callng someone with Caller ID capabilties. The activation code for this feature is
*67. This feature is provided free of charge to all Subscribers receiving telephone services from
suitably equipped central offices.
Caller ID - Per Line Blocking - provides a permanent indicator on a Customer's line. Once a
block is established on the Customer's line, the private status can be deactivated by the
Customer on a per call basis. The activation code is *82.
Caller ID - Per Call Unblocking - allows a Subscriber who has Caller ID - Per Line Blocking to
unblock delivery of his/her name and number when callng someone with Caller ID capabilities.
The activation code for this feature is *82. This feature is provided free of charge.
Call Waiting - a distinctive tone informs the telephone user that another call has been placed to
his/her line. By briefly depressing the hook-switch, the user will be connected to the second caller
while holding the first; subsequent depressions of the hook-switch will allow the user to alternate
between callers.
Call Waiting with Caller ID - displays the callng number (depending on whether the Subscriber
has Calling Number Delivery enabled) as part of the notification that a second call is on the line.
Cancel Call Waiting - allows the Subscriber to cancel Call Waiting before or during one (1)
telephone calL. The access code to cancel Call Waiting is *70.
Customer Originated Trace - allows a Subscriber to initiate a trace on the last incoming call by
dialing activation code *57. If the trace is successful, the Company's switch wil automatically
produce an internal trace report, which identifies the telephone number from which the call to the
Subscriber was made, along with the time the call was made. No information regarding the
content of the call is collected. The Subscriber who initiated the trace may then contact the local
law enforcement agency to ask that an investigation into the call be commenced. Any law
enforcement agency request for the information, or any other call-related information, would need
to be accompanied by lawful authorization and comply with the procedures set forth in
Company's CALEA Compliance ManuaL.
Priority Call - Distinctive Alert-Call Waiting Access - allows a Subscriber to receive a
Distinctive Ringing signal or Call Waiting tone from a line so equipped from parties on a pre-
programmed list. If the call line is idle, a Distinctive Ringing signal will be heard. If the called line
is busy, the called line receives a Call Waiting tone. The access code for this feature is *81.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 10 83226
Effective Date:
,. ,
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 26
CUSTOM CALLING FEATURES (CCF) (Continued)
DEFINITIONS (Continued)
Distinctive Ringing - allows a Subscriber up to three (3) Distinctive Ringing codes on incoming
calls using one (1) Access Line. This feature assigns additional telephone numbers to each
ringing code.
Do Not Disturb - allows a Subscriber to prevent incoming calls from ringing at their stations. To
activate the feature, the Subscriber can dial *78. To deactivate the feature, the Subscriber can
dial *79.
Home Intercom - allows a Subscriber to use any extension in a home or business as an
intercom device to call other extensions connected to the same line.
Hot Line - allows a Subscriber to establish a switched connection to a predetermined number
when the Subscriber's telephone goes off-hook. No dialing is required, and the call is processed
automatically to the predetermined telephone number.
Message Waiting Indication - allows a Subscriber to hear a special (stutter) dial tone when they
go off-hook and a message is waiting. This feature is an enhancement to voice mail services.
Remote Call Forward (RCF) - a stand-alone service that allows incoming calls to be forwarded
to another local or long distance telephone number. With the RCF feature, all calls to a telephone
number are always forwarded to a remote directory number.
Selective Call Acceptance - allows a Subscriber to specify a list of numbers from which they are
willing to accept calls. Calls from numbers not contained on the list are routed to an appropriate
announcement. The access code for this feature is *84 and is used to add or delete numbers
from the list of acceptable calls.
Selective Call Forwarding - allows a Subscriber to create a list of callng numbers that are to be
call forwarded. If a call is received from a Directory Number on the screening list, the call is
forwarded to the designated forward-to number. All other calls are treated as normaL. The access
code for this feature is *83.
Selective Call Rejection - allows a Subscriber to select a list of numbers from which incoming
calls are automatically rejected. A rejection announcement is played to the calling party.
Speed Callng - allows a Subscriber to place local and long distance calls to preselected
telephone numbers by dialing an abbreviated code. To add a number to the calling list, the
Customer uses his or her own telephone.
Three-Way Callng - allows a Subscriber to add a third party to an existing local or long distance
call. It will also permit a telephone user to consult privately with a third party while holding the
original calL.
Toll Control with PIN - allows a Subscriber to make long distance calls using a predetermined
account code.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 27
CUSTOM CALLING FEATURES (CCF) (Continued)
DEFINITIONS (Continued)
Wake Up Service - Reminder Call - this service is known as two (2) separate services -
reminder calls and regular reminders. Reminder calls allow individual reminders to be made once
a day for a set time, up to twenty-four (24) hours after the reminder was configured. Regular
reminders are made at a set time on a number of days, depending on the particular options
selected.
Warm Line - allows a Subscriber to establish a switched connection to a predetermined number
if the Customer does not dial a number within a specified length of time after going off-hook.
When the Subscriber's telephone goes off-hook and dialing begins within a specified time delay
period, the call will proceed normally as dialed. If dialing has not started before the end of the
predefined time delay period, a predetermined stored number is automatically dialed by the
central office switching equipment.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effecive Date:
,.
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 28
DIRECTORY LISTINGS
RATES
Additional or Alternate Listing - Business
Residence
Monthly Rate
Non-List
Non-Publish
CONDITIONS
1. The regulations for directory listings as provided in this section apply only to that section
of the directory containing the regular alphabetical list of names of Subscribers.
2. Primary Listing
One (1) listing without charge, termed the Primary Listing, is provided as follows:
a) For each separate Subscriber service, when two (2) or more Main Station lines or
PBX Trunk lines are consecutively operated, the first number of the group is
considered the primary listing.
b) Non-listed telephone numbers are listed in the information file, but are not listed
in the Company's directory. They will be given out upon request.
c) Non-published numbers are not listed either in the directory or the information file
and are not to be given out to anyone unless authorized by a court of law.
3. Restrictions
Names in directory listings shall be limited to the following:
a) In connection with residence service
· The individual names of the Subscriber, or
· The individual name of a member of the Subscriber's family, or
· The individual name of a permanent member of the Subscriber's
household, or
· Dual uoint) listings for Customers who share the same surname and
reside at the same address
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 29
DIRECTORY LISTINGS (Continued)
CONDITIONS (Continued)
3. Restrictions (Continued)
b) In connection with business service
. The individual name of the Subscriber, or
· The name under which the Subscriber is actually doing business, or
· The name under which a business is actually being conducted by
someone other than the Subscriber and which the Subscriber is
authorized by such other to use, or
· The individual names of the officers, partners or employees of the
Subscriber, or
· The names of departments when such listings are deemed necessary
from a public reference viewpoint
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
, ,. ,
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 30
AUTOMATIC DIALING AND ANNOUNCEMENT DEVICES (ADADs)
An automatic dialing announcement device (ADAD) dials telephone numbers it has been programmed to
dial and plays a recorded message when a call is answered. There are two types of ADADs: those used
for solicitation calls and those used for non-solicitation calls.
RATES
Monthly Rate
Per Access Line Business Access Line Rate
CONDITIONS
1. Certification
Before any ADAD, other than one that will be used to deliver a message in response to
an emergency, may be connected to the telephone network, the potential user must
verify in writing to the Company that the ADAD(s) will have the capacity to comply with
the requirements of these Price List provisions and that the user wil use the ADAD(s)
only in compliance with these provisions.
2. Customer Obligations
a. The potential user must notify the Company in writing of the intended use of the
ADAD(s). The notice shall list the calendar days and clock hours during which
the ADAD(s) will be used and shall estimate the message attempts per hour and
the average length of completed messages.
b. The ADAD user (Customer) must notify the Company in writing within thirty (30)
days of any changes in the ADAD operation that result in either an increase or
decrease in the number of message attempts per hour and/or the average length
of completed messages.
c. ADADs that do not automatically disengage the called party's line when the
called party hangs up its receiver are absolutely prohibited, except for their use in
security and alarm systems or other systems in which the called party has
previously agreed to the ADAD's call and has consented to its line being
engaged in this manner.
d. ADADs are prohibited from making unsolicited calls before 9:00 AM or after
9:00 PM.
e. ADADs are prohibited from callng public safety numbers such as police, fire and
emergency services. ADADs are prohibited from callng unlisted, unpublished or
inward WATS numbers. ADADs are prohibited from calling more than one (1)
number held by a given called party.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 31
CONSTRUCTION CHARGES
1. GENERAL
Line extensions consist of additions to plant beyond existing leads and do not include additions to
plant along existing telephone utility leads. Line extension charges are applied to Subscriber
applicants with abnormally long extension requirements to prevent unreasonably burdening the
general body of existing Subscribers. All line extensions wil be owned and maintained by the
Company.
Line extension charges set forth in this schedule are applicable in connection with all types of
service when established by means of an extension to the Company's plant consisting of, but not
limited to, "buried communications facilities" or pole construction, including extensions by means
of poles to be owned solely by the Company or jointly with others and by means of contacts or
contact space on poles of others. The Company shall determine the type of communications
facilities and construction to be used.
In lieu of the charges otherwise applicable, the applicant, if he or she so elects, may initially clear
the right-of-way, furnish and set the required poles in accordance with the normal construction
standards of the Company. In all instances the ownership of facilities shall be entirely vested in
the Company.
The location of line extensions are determined by the Company, and the distances (including
service entrance facilties) are measured along the route so selected.
Construction to serve two (2) or more Customers, whether on public right-of-way or private
easements, may be used for serving Subscriber in general.
The total extension to plant (along public roads or on private property) to be furnished without
charge shall not exceed three hundred (300) feet per application. Where the total extension
exceeds three hundred (300) feet, the free footage allowance is first computed for the private
property portion of the extension prior to computing any allowance for the construction along
public roads. In addition to the Line Extension Allowance, customers shall receive up to three
hundred (300) feet of service entrance facilities construction without charge. However, ownership
of facility will be retained by the Company.
Contracts covering periods not less than three (3) years of telephone service may be required by
the Company as a condition precedent to establishment of the service when line extensions are
necessary. Such contracts will not require advance or unusual payments in excess of those
otherwise required by this schedule and shall not interfere with the Company's right to collect
amounts as provided elsewhere in its Price List schedule.
When an applicant is so located that it is necessary to use private and/or public right-of-way to
furnish service, and the Company is unable to obtain the required right-of-way without cost, the
applicant may be required to pay the costs incurred in securing the right-of-way, in addition to
other charges.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
,\' .'
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 32
CONSTRUCTION CHARGES (Continued)
1. GENERAL (Continued)
The estimated cost of the line extensions are payable in advance. In the event of overcharge,
refunds to applicants wil reflect the difference between the estimated cost and the actual cost of
the line extension. In the event of undercharge, the Company shall bill the applicant for an
amount not to exceed ten percent (10%) of the estimated extension costs. Any adjustments
between the estimated costs advanced by the applicant and the reasonable extension cost shall
be made within sixty (60) days after completion of the extension.
2. LINE EXTENSIONS
RATES
A) Line Extension and Additions:
Extensions and additions to plant necessary
to provide telephone service.No Charge
B) Line Extensions and Upgrades Outside the Base Rate Area:
(1 )Upgrades to plant along existing exchange or
toll telephone circuits of this utilty, including
three hundred (300) feet of service entrance facilities.No Charge
(2) Extension to plant beyond existing exchange
or toll telephone circuits of the Company,
including poles and buried cable:
a) Free Footage Allowance:
The Company will construct at its expense
a maximum of three hundred (300) feet of line
extension per applicant. This free footage may
be on private property or along a private road.
The Company will also construct at its
expense a maximum of three hundred (300) feet
of service entrance facilities per applicant.
However, ownership will be retained by Company.No Charge
b)Extensions to plant and service entrance
facility construction exceeding free
footage allowance.Actual Cost
C) Rights-of-Way or Easements
Rights-of-way and easements to the premises, satisfactory to the Company, must be
furnished without costs by the applicant on public lands and private property.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
, ,. ,. .
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 33
CONSTRUCTION CHARGES (Continued)
2. LINE EXTENSIONS (Continued)
GROUP OF APPLICANTS
When construction is required to serve a new applicant, a survey is made of all
prospective Subscribers who might be served from the new construction or an extension
thereof and who might benefit by being included in the project. Free footage allowances
are made only for those prospective Subscribers making a written application for service.
All applicants are grouped in a single project when there is no more than one-half (1/2)
mile of construction between successive applicants. Separate projects are established
whenever the construction between any two successive applicants exceeds one-half
(1/2) mile. Two (2) or more projects are combined, however, whenever this results in
lower charges (or no increase in charges) for all of the applicants involved.
An applicant at any premises receives only a single line extension and service entrance
facility regardless of the number of services ordered at the premises.
Applicants ordering service at more than one (1) premises are treated as separate
applicants at each premises for purposes of this schedule.
For the purpose of determining project charges, the collective free footage allowance for
the group is subtracted from the overall Line Extension footage required for service. The
total project cost is then divided equally among all applicants.
Exceptions:
A. No applicant is required to pay a higher charge than he or she would if the
project were established for him or her alone. Any difference between this charge
and the average charge for the group is absorbed by the Company.
B. Charges for extensions to plant on private property (including service entrance
facilties) are assumed by applicants on whose propert such extensions are
made, and these charges are not included in the overall charges of the project.
Likewise, the free footage allowance on private property is not included in the
collective allowance for the project.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
" .,'
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 34
CONSTRUCTION CHARGES (Continued)
2. LINE EXTENSIONS (Continued)
CHARGES TO SUBSEQUENT APPLICANTS
When a new applicant can be served from a completed project, within three (3) years
from the date service was initially established for such project, the charges for the entire
project are calculated to include the new applicant. The new applicant pays a prorated
amount of the line extension charge based on the number of months (a fraction of a
month is counted as a full month) remaining in the original three (3) year term. The time
is calculated from the date service is established for the new applicant.
Where additional construction is required for an applicant to be served from a project less
than three (3) years old, the cost of the project is calculated as above if such calculation
does not increase the charges to those Customers served from the existing project.
Otherwise, a new project wil be established.
When a project is recalculated as described above, existing Subscribers wil be refunded
a prorated amount of the difference between the original charges and the recalculated
charges, based on the remainder of the three (3) year term. Calculation of the charges
due to the addition of new applicants is made on the assumption that there have been no
disconnects.
DISCONNECTS AND REUSE OF FACILITIES
When one (1) or more Subscribers on a project disconnects within the three (3) year
term, no refund is made of the line extension charge to the disconnected Subscribers.
Charges to remaining Subscribers are not affected by disconnects.
When a Subscriber disconnects service or moves off the project and service is
established for a new applicant at the same location, any adjustment in charges is a
matter for negotiation between the original Subscriber and the new applicant.
When a Subscriber is disconnected for any reason and subsequently reapplies for
service from the same premises or another premises on the same project, the Subscriber
will not be required to pay any additional line extension charges in addition to his or her
total original obligation.
3. REAL ESTATE SUBDIVISIONS
Line extensions into real estate subdivisions will be made by the Company provided ninety
percent (90%) of the estimated total costs of such extension is advanced to the Company by the
subdivider.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
"
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 35
CONSTRUCTION CHARGES (Continued)
4. TEMPORARY OR SPECULATIVE SERVICE
Line extensions and/or additions to provide service to an applicant engaged in temporary or
speculative business wil be made on the condition that applicant pays to the Company the total
cost of the construction and removal of the line necessary in furnishing the service, less the
salvage value of the material used.
If a Subscriber maintains for thirty-six (36) consecutive months a service installation which was
originally established on a temporary or speculative basis, and if his/her business or operation at
the end of that time has proven its permanency to the satisfaction of the Company, there wil be
refunded to the Subscriber an amount equal to the difference between the payment made and the
normal line extension charge which would have been applicable at the time the Subscriber's
service was installed.
In no event shall service installation be classed as temporary or speculative for more than thirty-
six (36) consecutive months. Refund provisions apply at the end of not more than thirty-six (36)
consecutive months.
5. SAVING CLAUSE
Arrangements may be made, other than as provided for above in this schedule, in the following
cases:
Where the applicant requests a particular type of construction or a specific route for
extensions to meet the applicant's special requirements and where the construction or
route so requested differs from the normal standards of the Company and is not required
by law;
Line extensions involving underground crossings of railroads, highway or power lines,
submarine cable or along river crossings;
Where construction is required to provide service on a seasonal basis, or to provide
Foreign Exchange Service, or to meet other unusual conditions;
Any other line extension and/or additions involving unusual or disproportionately large
construction expenditures as compared to the usual line extension.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
. .
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 36
CONNECTION WITH SUBSCRIBER-OWNED EQUIPMENT
RATES
Rate
Local line access will be supplied at the rates described in the "Network Access Line
Service" section of this Price List.
Service Call
If a trouble report results in a service call and the trouble is found to be in the Customer
provided equipment.
CONDITIONS
1. Customer provided terminal equipment or communication systems (CPE) used in
conjunction with telephone service shall not interfere with any of the service offerings of
the Company, endanger Company employees or the public, damage or require the
alteration of Company facilities, interfere with the proper functioning of Company facilities
or impair the operation of the telephone network. Upon notice from the Company that the
CPE is causing or is likely to cause such hazard or interference, the Customer shall make
whatever changes are necessary to correct the problem.
2. The Company shall not be responsible for the installation, operation or maintenance of
any CPE. The Customer shall be responsible for the payment of all Company charges for
visits by the Company to the Customer premises where a service diffculty or trouble
report results from CPE or facilities.
3. Where CPE is connected to Company facilties, the responsibility of the Company shall
be limited to the furnishing, operation and maintenance of such facilities in a manner
suitable for telephone service. The Company shall not be responsible for the through
transmission of signals generated by the CPE or, for the quality of, or defects in, such
transmission or the reception of signals by CPE.
4. The Company shall not be responsible to the Customer if changes in any of the facilties,
operations or procedures of the Company render any CPE obsolete or require
modification or alteration of such equipment or otherwise affect its use or performance.
5. Where CPE is used with telephone service in violation of any of these conditions, the
Company will take whatever action is necessary to protect the network and will promptly
notify the Customer of the violation in writing. The Customer shall discontinue use of the
equipment or correct the violation. Written confirmation of the corrective action taken will
be supplied to the Company within ten (10) days following receipt of notice of the
violation by the Customer. Failure of the Customer to comply with these requirements
shall result in suspension of the Customer's service unti the Customer complies with the
provisions of this Price List.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
.', I ...
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 37
TRUNK HUNTING SERVICE ARRANGEMENTS
RATES
Hunting service per line or Trunk is a group so arranged
Monthly Rate
CONDITIONS
1. Trunk hunting service arrangement is equipment located in the Company's central offce
arranged to select the next available line of a Customer's group of hunting lines, when
the line associated with the called number of the Customer is busy.
2. When a Customer requests that specific sequential numbers be reserved for his or her
future use with additional lines, there wil be a monthly charge of one-third (1/3) business
Access Line rate.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 1083226
Effective Date:
"
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 38
LONG DISTANCE MESSAGE RESTRICTION-LOCAL EXCHANGE SERVICE
RATES
Long Distance Message Restriction Residence
Business
Monthly Rate
CONDITIONS
1. Long Distance Message Restriction - Local Exchange Service is an arrangement that
permits Local Exchange Service line users to dial Local Service Area calls but prevents
the origination of long distance calls.
2. Long Distance Message Restriction - Local Exchange Service is provided for use only on
individual network Access Line service and only where the Customer has other network
Access Line service on the same premises arranged for unrestricted use of the
telecommunications network.
3. The acceptance of collect call messages is not restricted by this arrangement.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
,'i I ."
Idaho Price List
Original Sheet No. 39Custer Telephone Broadband Services LLC
BUNDLED SERVICE OFFERINGS
This page intentionally left blank
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
.. 'I 1 ~ I
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 40
VOICE MAIL SERVICE
RATES
Residence
Monthly Rate
Business
Monthly Rate
Basic Voice Mail:
One two (2) minute greeting
message
Forty (40) minutes of messages
(new or saved)
Messages can be up to three (3)
minutes in length
Storage on new and old messages -
twenty-one (21) days
Premium Voice Mail:
One three (3) minute greeting
message
Two hundred (200) minutes of
messages (new or saved)
Messages can be up to five (5)
minutes in length
Storage on new and old messages -
forty (40) days
CONDITIONS
1. Voice mail is offered from suitably equipped central offices only. Voice mail is not offered
from central offices that are not equipped to offer the service.
2. Voice mail is offered to residence and business Subscribers as a service that can
automatically answer a telephone line after a certain number of rings or when the called
party's line is in use.
3. For a voice mail box, the Subscriber must have their lines equipped with a Call
Forwarding feature, and if they wish to receive notification of new messages, the line
must be equipped with Message Waiting Indication. The rates and charges for these
features are specified in the Custom Calling Features sections of this Price List.
4. Voice mail boxes can store and save messages in differing degrees, depending on the
level of service ordered by the Subscriber.
5. Credit for service interruption will be provided if service is interrupted for a period
exceeding twenty-four (24) hours. The credit shall be the monthly amount for service
divided by thirty (30) days times the number of days that service is continually
interrupted.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
.l . ,111 I ~~
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 41
VOICE MAIL SERVICE (Continued)
CONDITIONS (Continued)
6. The Company is not responsible for lost or dropped messages. Periodically, the
Company wil update the softare supporting voice mail service. During this period, voice
mail will not be operationaL. This period wil not exceed twenty-four (24) hours; therefore,
credit for service not received wil not be allowed for regular softare upgrades.
7. Voice mail can be programmed to answer a Subscriber's telephone line after a set
number of rings.
8. A Subscriber has access to a voice mail box by dialing a seven (7) or ten (10) digit
access number followed by a personal identification code. At this point, the Subscriber
can then retrieve messages and either save or erase them. The Subscriber can also
program a personal greeting that will play when voice mail answers a telephone line.
9. The standard mail box features include forwarding to the mail box on no answer
(Subscriber selectable for two (2) to five (5) rings), forwarding to the mail box on busy line
and a new message indication (stutter dial tone).
10. Subscribers using Call Waiting may not choose to have calls forwarded to voice mail on a
busy signaL. These Subscribers will be interrupted with a Call Waiting tone burst for as
many rings as the Subscriber selects for no answer forwarding. If the Subscriber does not
answer the call waiting tone, the second caller wil be forwarded to voice maiL.
11. From time to time, the Company may offer special promotions to its Customers. These
offerings will generally consist of a reduced price, a waiver of installation charges or a
free service with a purchase of another service. These offerings may be limited to certain
dates and locations and will be for limited time periods. The Commission will be notified
of any offering, and a copy of such offering will be provided to the Commission.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 1083226
Effective Date:
llti 1
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 42
VACATION SERVICE
RATE
Monthly
Yi of the Total Monthly Network
Access Line Rate and any
additional items biled as a fixed
monthly service or surcharge
GENERAL DESCRIPTION
Vacation Service provides for the maintenance of the same telephone number on a year-to-year
basis for end users that subscribe to telephone service during at least three (3) consecutive
months of the year. This service allows for the publication of the telephone number in the
telephone directory, but does not include special notation or additional listings.
CONDITIONS
1. The Customer for any class of network Access Line service may request Vacation
Service.
2. Vacation Service is granted for not less than one (1) month, not more than nine (9)
months and is subject to active service for three (3) consecutive months. Vacation
Service may begin on any normal business day of the month.
3. Sufficient advance notice shall be given to permit arrangements for establishment or
extension of Vacation Service or early restoration of service.
4. Billing for service wil be restored without notice on the last day of the designated
Vacation Service period, unless the Subscriber requests the Company to restore service
sooner or to extend the Vacation Service period (to a maximum of nine (9) months).
5. No outward or inward service is provided during the period of suspension.
6. A line connection and service order charge will apply when service is restored.
7. Any charges for additional directory listings wil continue at the full rate during the
vacation period.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
i " ,. 1.1 ~.I
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 43
CUSTOM NUMBER SERVICES
RATES
Non-Recurring
Custom Number Services (per number)
GENERAL DESCRIPTION
Custom Number Service allows the Customer to request a telephone number through a selective
search of available telephone numbers.
CONDITIONS
1. If the specifically requested number or search selected number is available, the non-
recurring charge applies.
2. No charge will apply if the Customer's requested number is not available.
3. The Company reserves the right to exclude certain numbers or groups of numbers from
Custom Number Service.
4. If a Customer disconnects service and requests the same number within a twelve (12)
consecutive month period, the equivalent charges of Vacation Service will be applicable
for the months without service during that period.
5. Custom Number Service does not apply to Customers disconnected for non-payment.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 10 83226
Effective Date:
i. ....,1
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 44
CONFERENCE BRIDGE SERVICE
RATE
Monthly
Recurring Rate Per Call Basis
Conference Bridge Service per call
Conference Bridge Service per month
GENERAL DESCRIPTION
Conference Bridge Service provides real time reservation-less meet-me conferencing for up to
thirty (30) attendees.
This service wil be offered on a monthly basis where the Customer may utilze the Conference
Bridge Service any time during the month, or on an individual case basis (ICB) per conference
call.
CONDITIONS
1. Real time conference call service is initialized and controlled by a moderator.
2. The moderator has the ability to:
. Easily set up conference
· Control participant interaction and call flow via the phone or web interfaces
· To record conference calls allowing Subscriber the availability to an audio file for
archive as well as to review and share with others
· To mute, control volume and disconnect any participants
· To record the date, duration and number of participants for each conference
· To request a "roll call" of participants currently in the conference; the system
announces the names that the moderator and participants recorded upon joining
the conference without alerting the conference participants
· Request a count of participants currently in the conference without alerting the
conference participants
· Request the name of the last participant who joined the conference without
alerting the conference participants
· Lock the conference to ensure a secure and uninterrupted call without alerting
the conference participants
3. On an individual conference call basis, after your reservation is made, your conference
wil be assigned a unique access code. Anyone without this code will not be admitted into
your conference.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date:
i," ;11
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 45
MASS ANNOUNCEMENT SERVICE
RATES
Monthly Rate
GENERAL DESCRIPTION
Mass Announcement Service makes it easy to get a pre-recorded message out to a large number
of contacts.
CONDITIONS
1. The Mass Announcement Service automatically places calls to contacts on a pre-defined
contact list and plays them a pre-recorded message.
2. It can be configured to automatically retry contacts until they have answered and listened
to the message, trying repeatedly until either a certain number of call attempts have been
made or an end date/time has been reached. Call attempts can also optionally be
restricted to certain days of the week/times of day to avoid calls being placed at
inappropriate hours.
3. With Mass Announcement Service, you can optionally configure the Caller ID to be
signaled when placing calls (at the scope of a Mass Announcement Service admin). That
allows you to alert the dialed party that the call is an important one. If no Caller ID is
configured, then "anonymous" is signaled instead.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 1083226
Effective Date:
Ar- ", I I
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 46
PROMOTIONAL OFFERINGS
GENERAL DESCRIPTION
Subject to Commission notice, the Company may, during certain promotional periods, waive or
discount the service and equipment charge and/or monthly rates of new and existing services or
products for a designated period of time to a Customer who wants to participate.
Any promotional waiver or discounted rate will apply only one (1) time per Customer for each
service in any given wire center prefix during the course of the promotional period.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 10 83226
Effective Date:
~n ..
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 47
LONG DISTANCE CARRIER CHARGES (PIC)
GENERAL DESCRIPTION
Customer requested changes of their long distance carrier wil have a charge associated with that
activity.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challis, 10 83226
Effective Date:
~, "¡ ..
Custer Telephone Broadband Services LLC
Idaho Price List
Original Sheet No. 48
INDIVIDUAL CASE BASIS (ICB) ARRANGEMENTS
GENERAL DESCRIPTION
The Company may furnish a facility and/or service at a rate or charge different from those
specified in this Tariff. Charges wil be determined on an Individual Case Basis. Specialized rates
or charges wil be made available to similarly situated Subscribers on a nondiscriminatory basis
and will be provided subject to any applicable Idaho Public Utilties Commission Rules. ICB rates
will be specified in a contract between the Company and the Customer pursuant to Idaho Public
Utilities Commission Rules.
Issue Date:
Issued by: Dennis L. Thornock
Custer Telephone Broadband Services LLC
1101 East Main Avenue
P.O. Box 324
Challs, 1083226
Effective Date: