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HomeMy WebLinkAboutExcel Telecommunications Tariff No 3.pdfComtel TeIcom Assets LP d/b/a Excel Telecommunications(!l Idaho C. Tariff No. Original Sheet No. TITLE SHEET IDAHO LOCAL TELECOMMUNICATIONS TARIFF This tariff contains the description and regulations applicable to the furnishing of Local Exchange Services provided by Comtel Telcom Assets LP d/b/a Excel Telecommunications with principal offices at c/o Paul Winters, 500 Boylston Street, 17th Floor, Boston, Massachusetts 02116. This tariff applies to Local Exchange Services furnished within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission where copies may be inspected during normal business hours. Idaho Public Utilities Commission 472 West Washington Street Boise , Idaho 83702 The name, address and telephone number for the person who is responsible for providing information with respect to the operating procedures of Comtel Telcom Assets LP d/b/a Excel Telecommunications are listed below. ISSUED: March 20, 2006 EFFECTIVE: May 1, 2006 BY:Becky Gipson Director - Regulatory Affairs 2440 Marsh Lane Carrollton, Texas 75006 (972) 478-3000 Idaho P~bHc Utilities Commission OffIce of the Secretary ACCEPTED FOR FILING MAY -- 2006 Boise. Idaho Comtel Telcom Assets LP d/b/a Excel TelecommunicationsQ\1 Idaho P.c. Tariff No. Tenth Revised Sheet No. Replaces Ninth Revised Sheet No. CHECK SHEET Sheet Revision Sheet Revision Sheet Revision Sheet Revision Original Original Original Tenth *31.1 Original Original Original 31.2 Original 53.Original Original Original Original Original Original Original First Original Original Original Original Original Original Original Original First Original Original Original Original Fifth * Original Original Fifth * Original 39.Original 61.1 Third * Original Original 61.2 Third * Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original Original 48.1 Original Original Original 48.Original Original Original 48.Original Original Original 48.4 Original Original Original 48.Original Original Original 48.First Original Original Original Original First Original Original Original Original Original * New or Revised Issued By:Becky Gipson Senior Director, Regulatory Affairs 433 East Las Colinas Boulevard, Suite 1300 Irving, Texas 75039 (972) 910-1900 Effective: March 17 , 2007 Idaho Public Utilities Commission OUice of the Secretary ACCEPTED FOR FILING MAR 1 7 2007 Issued: March 5, 2007 Boise. Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. T ABLE OF CONTENTS SECTION SHEET Title Sheet ...................................................................................................................................... Check Sheet ................................................................................................................................... Table of Contents......................................................................... ........... ....................................... 3 Application of Price List........................................ ...... .................................................................. 7 Tariff Format """"""'.......................................,............................................................................. 8 Contact Information ....................................................................................................................... 9 1.0 DEFIN1TIONS ............................................................ .......... ........................................... 10 RULES AND REGULATIONS .............. ......... ............................................................... 16 Undertaking of the Company................ ............... .......... ............................... ......... Shortage of Equipment or Facilities """"""""""""""""""""""""""""""""""'" 18 Selection of Transmission. ....... .................. ........... ................. ................. ................ 182.4 Notification of Service-Affecting Activities........ .............. ............................ ........ 18 Provision of Equipment and Facilities .................................................................... 19 Terms and Conditions """""""""""""""""""""""""""""""""""""""""'"........ 19 7 Non-Routine Installation and Special Construction ................................................ 20 Ownership of Facilities.................................... ............... ....... ................................. 21 9 Rights-of-Way................................... ....... .......... ..... ................................................ 21 10 Liability.................................... ..... ........ ........................ ....... ................................... 22 11 Indemnification ....................................................................................................... 24 12 Conflicts Between Price List and Commission Rules ............................................ 13 Allowances for Interruptions in Service """""""""""""""""""""""""""""""'" 25 14 Obligations of the Customer .......... ............... ...................... ........................... ......... 27 15 Prohibited Uses ....................................................................................................... 16 Payments................................................. ................................................................ 29 17 Taxes, Charges and Fees ...... .......... ..... ........... ............................ ............................. 32 18 Deposits ................................................................................................................... 19 Refusal or Termination of Services ........................................................................ 33 20 Restoration of Service ............................................................................................. 21 Assignment............................................................................................................. 38 22 Promotions .............................................................................................................. 23 E-911 """"""""""""""""""""""""""""""""'".................................................... 24 Public Notice ........................................................................................................... Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. TABLE OF CONTENTS (CONTINUED) SECTION SHEET SERVICE DESCRlPTIONS ........................................................ ................ ................ .... 40 1 Non-Recurring Charges ......................................................................................... 40 Service Connection Charges ....................................................................... 40 1.2 Miscellaneous Charges............................................................................... 433.2 Local Exchange Services ..................................... .......... .......................... .............. 45 3.2.1 Excel MyLine Local Service Offerings ....................................................... 45 2.2 Touch Tone Calling Service ....................................................................... 46 3.2.3 Transfer of Calls Service .... ................ ..... ............. .................. ...... ........ ....... Custom Features......... .............................................................. .......... .............. ....... 48 Directory Listings........................................................... ................. ............ ............ 54 General................................................................................... ...................... 54 3.4.2 Directory Listing - Standard ......................................................................... 54 3.4.3 Directory Listing - Additional...................................................................... 54 3.4.4 Non-Published Directory Listings ... .................. ............... """"""" .......... .... 55 3.4.5 Non-Listed Directory Listings............................. ..................... ....... ............ 55 Regulations.......................................................................... ....... ................. 55 Local Operator Services .......................................................................................... 56 Directory Assistance ......................................."........................................... 56 5.2 Directory Assistance Call Completion Service ............................................ 56 5.3 Busy Line Verification.. ............................ ........ ........ ...... ..... ..... .......... ......... 5.4 Busy Line Interruption ................................................................................. 57 Operator Assisted................................................... .......................... ............ 58 Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. T ABLE OF CONTENTS (CONTINUED) SECTION SHEET RATE SCHEDULES ....................................................................................................... 59 1 Non-Recurring Charges .......................................................................................... 1.1 Service Connection Charges """""""""""""""'" ................ ................ ....... 59 1.2 Miscellaneous Charges...... """""""""" ............... ....................................... 59 Local Exchange Services.......... .......... """""""""" .............. .................................. 60 4.2.1 Local Service Offerings (Zone 1) ................................................................. 60 4.2.2 Local Service Offerings (Zone 2) """""""""""""""""""""""""""""""'" 61 4.2.3 Touch Tone Calling Service """""""""""""""""""""""""""""""""""" 61 Custom Feature Rates ............................................................................................. Directory Listings..................................... ........ ................. ........ .............................. 4.4.Directory Listing - Standard ......................................................................... 63 4.4.2 Directory Listing - Additional...................................................................... 63 4.4.3 Directory Listing - Non-Published """"""""""""""""""""""""""""""'" 63 4.4.4 Directory Listing - Non-Listed ..................................................................... 63 Local Operator Services.................... ..............,...... ..... .......... .................................. 64 1 Local Directory Assistance Service Charge ................................................. 5.2 Local Directory Assistance with Call Completion ....................................... 64 5.3 Busy Line Verification/Interrupt Service Charges ....................................... 64 5.4 Operator Assisted Calling Service Charges ................................................ 64 Operator Service Per Minute Rate """"""""""""""""""""""""""""""'" 64 COMMERCIAL LOCAL SERVICE DESCRlPTIONS ................................................... 65 COMMERCIAL RATE SCHEDULES ............................................................................ 66 Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Idaho P.C. Tariff No. 3 First Revised Sheet No. Replaces Original Sheet No. Excel Telecommunications, Inc. SECTION TABLE OF CONTENTS (CONTINUED) SHEET CHARGES APPLICABLE UNDER SPECIAL CONDITIONS ...................................... 67 7.2 7.4 Special Charges .................................................................................................... 67 Applications...... .......... ...................... .......................................... ............. 67 1.2 Customer Requirements ........................................................................... Line Extensions............................................................ ........................................ 69 7.2.Conditions for Line Extension Charges ................................................... 69 7.2.2 Rules for Line Extension Charges ......................... ................................ 69 7.2.Poles on Private Property......................................................................... 70 7.2.4 Provisions of Private Rights-of-Way....................................................... 70 Special Construction. ........................................................................................... 71 Construction on Private Property.............................................................. 71 Temporary Service .................................................................................... 71 Service Provided to Movable Premises .................................................... 72 7.3.4 Service to Residential and Commercial Developments ............................ 73 5 Underground Service Connections ........................................................... 74 Special Service Arrangements..................... ........................................................ 75 General ...................................................................................................... Rates and Charges ..................................................................................... Other Regulations ......................................................................... ....................... 76 LOCAL MARKET TRIALS ........................................................................................... 77 Purpose ................................................................................................................. Eligibility........................................................................................ ....... .............. 77 Availability """"".""""""""""""""""""""'"..................................................... 77 Duration ............................................................................................................... 77 Notice ................................................................................................................... 77 Applicability of Other Tariff Provisions ............. ................................................ 77 PROMOTIONAL OFFERINGS ...................................................................................... 78 EXCEL MyLine Basic Caller ill Promotion ........................................................ (N) (N) Effective: September 1, 2003Issued: August 21, 2003 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING S E P 1,- 2003 Boise. Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. APPLICATION OF PRICE LIST Excel Telecommunications, Inc. (hereinafter referred to as "Excel or the Company ) has been authorized by the Idaho Public Utilities Commission (Idaho PUC) to provide competitive local exchange telecommunications services. This price list sets forth the service offerings, rates, terms and conditions applicable to the furnishing of local exchange services to residential and small business customers within those areas in the State of Idaho approved by the Commission for competitive provision of local exchange services. The rates and rules contained herein are subject to change pursuant to the rules and regulations of the Idaho PUc. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. TARIFF FORMAT Sheet Numbering - Sheet numbers appear in the upper right hand corner of the sheet. Sheets are numbered sequentially and from time to time new sheets may be added to the tariff. When new sheet is added between existing sheets, a decimal is added to the preceding sheet number. For example, a new sheet added between Sheet Nos. 3 and 4 would be numbered 3. Explanation of Symbols - When changes are made in any tariff sheet, a revised sheet will be issued canceling the tariff sheet affected. Changes will be identified on the revised sheet( through the use ofthe following symbols: (C) (D) to signify changed regulation. to signify discontinued rate, regulation, or text. (1)to signify increased rates. (M)to signify material relocated from one sheet to another without change. (N)to signify new rate, regulation, or text. (R) (S) to signify reduced rate. to signify reissued material. (T)to signify a change in text, but no change in rate or regulation. (Z)to signify a correction. In addition to symbols for changes, each changed provision in the tariff shall contain a vertical line in the right hand margin of the sheet which clearly shows the exact number of lines being changed. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. First Revised Sheet No. Replaces Original Sheet No. CONTACT INFORMATION Excel Telecommunications, Inc. 2440 Marsh Lane Carrollton, Texas 75006 Phone: (972) 478-3000 Fax: 1-877-290-9712 (T) (T) (T) (T) (D) Customer Contact: For establishment of service, complaints and inquires regarding service and billing, or reporting or inquiring about network outages or service problems. Customer Service: 1-877-668-0808 Maintenance: 1-877-668-0808 (T) (T) Commission Contact: For complaints, inquiries and matters concerning rates and price lists. Matters concerning customer service, regulatory affairs and tariffs: Becky Gipson Director, Regulatory Affairs Phone: (972) 478-3309 Fax: (972) 478-3310 Email: RegulatoryAffairs(g)vartec.net (T) (T) Issued: March 16, 2006 By:Becky Gipson Director, Regulatory Affairs Excel Telecommunications, Inc. 2440 Marsh Lane Carrollton, Texas 75006 Effective: March 27, 2006 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 2 7 2006 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 10 1.0 DEFINITIONS The following words and terms when used in this price list shall have the meaning set out by this section. Access Lines: Telephone facilities which permit access to and from the Customer premises and the telephone exchange or serving central office. Advance payment: A payment required before the start of service. Advanced payment may consist of any required construction cost, all appropriate non-recurring charges, and an estimate of the first month's recurring charges. Advance Payments will be applied to the first bill rendered by Company following implementation of services. Agent: A business representative authorized by the Company to bring about, modify, affect, accept performance of, or terminate contractual obligations between the Company and its applicants or Customers. Ancillary Devices: All terminal equipment except telephone instruments, PBX-P ABX systems, key systems and data services. Answering Equipment: Equipment that will automatically answer incoming calls and make an announcement. It may also be equipped to record messages. Applicant: A person who applies for telecommunications service. Includes persons seeking reconnection of service after Company-initiated termination. Application: A request made in writing for telephone service. Authorized User: A person, firm or corporation that is authorized by the Company to be connected to the service of the Customer or joint user. Automatic Number Identification (ANI): The automatic transmission of a calling party's billing account telephone number to a local exchange Company, interexchange carrier or a third party subscriber. The primary purpose of ANI is for billing of toll calls. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 11 1.0 DEFINITIONS (Continued) Basic Rate Area: A specific geographic area, within which the schedule rates for local exchange service apply without exchange line mileage and without rates in lieu mileage. Business Service: Telecommunications service furnished to customers where the primary or obvious use is of a business, professional or occupational nature. Central Office: Company facilities where subscriber lines are connected to each other through switching equipment for placing local and long distance telephone calls. Company: Excel Telecommunications, Inc. Customer or Subscriber: the person, firm or corporation that orders service and is responsible for the payment of charges for that service and for compliance with the Company s regulations related to that service. Customer Trouble Report: Any oral or written report from a customer or user of telecommunications service received by the Company relating to a physical defect or to difficulty or dissatisfaction with the service provided by the Company s facilities. Demarcation Point: The point of interconnection between Company communications facilities and the terminal equipment, protective apparatus or wiring at a subscriber premises. The Demarcation Point is located on the customer s side of the Company protector or equivalent, where a protector is not used, and consists of a modular jack or equivalent. Direct Connection: Connection of terminal equipment to the Company s exchange facilities by means other than acoustic and/or inductive coupling. Disconnect Notice: The written notice sent to a customer following billing, notifying the customer that service will be disconnected if charges are not satisfied by the date specified on the notice. Disconnection of Service: An arrangement made at the request of the customer or initiated by the Company for violation of tariff regulations by the customer, for a permanent interruption of telephone service. A "final" bill would be rendered showing moneys owed to the Company as of the date the service was disconnected. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 12 1.0 DEFINITIONS (Continued) Entrance Facilities: Facilities extending from the point entrance on private property to the premises on which service is furnished. Exchange Service Area: The area within which the Company furnishes complete local telephone service at the applicable exchange rates for that area. Facilities: All the plant and equipment of the Company and all instrumentalities owned licensed, used, controlled, furnished, or supplied for or by the Company, including any construction work in progress allowed by the Commission. Harm: Electrical hazards to Company personnel damage to Company equipment malfunctions of Company billing equipment, and degradation of service to persons other than the user as well as the calling or called party. ILEC: Incumbent Local Exchange Carrier. Initial Nonrecurring Charge: A nonrecurring charge made for the furnishing of telephone services, which may apply in addition to service connection charges. Initial Service Period: The minimum period oftime for which service is provided. Installation Charge: A nonrecurring charge associated with optional service features and may sometimes be called an "initial" charge, and may apply in addition to Service Connection Charges. Intercept Service: A service arrangement provided by the Company whereby calls placed to a disconnected or discontinued telephone number are intercepted and the calling party is informed by an operator or by a recording that the called telephone number has been disconnected, discontinued, changed to another number, or that calls are received by another telephone. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 13 1.0 DEFINITIONS (Continued) Interface: The junction or point of interconnection between two systems or pieces of equipment having different characteristics which may differ with respect to voltage frequency, speed of operation, type of signal and/or type of information coding including the connection of other than Company-provided facilities to exchange facilities provided by the Company. Or, the point of interconnection between Company equipment and communications facilities on the premises of the Customer. Also referred to as Demarcation Point. Interface Equipment: Equipment provided by the Company at the interface location to accomplish the direct connection of facilities provided by the Company with facilities provided by other than the Company. IntraLAT A: Long Distance Message Telecommunications Service where service point locations are within the same Local Access and Transport Area (LATA). Local Access and Transport Area (LATA): Denotes a geographic area established for the administration of telecommunications service. It encompasses designated local operating telephone company exchanges which are grouped to serve common, social economic and miscellaneous purposes. Local Exchange Service: Provides for telephone communication within local service area in accordance with the provisions of this Tariff, including the use of exchange facilities required to establish connection between exchange access lines. Local Service Charge: The charge for furnishing facilities to enable a customer to send or receive telecommunications within the local service area. This local service calling area may include one or more exchange areas. Maintenance Service Charge: charge made by the Company when a service difficulty or trouble report results from customer-provided equipment or facilities. Message: A communication between two exchange access lines. Messages may be classified as local or toll. Mileage: The measurement (airline, route, etc.) upon which a charge for the use of part or all of a circuit furnished by the Company is based. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 14 1.0 DEFINITIONS (Continued) Minimum Contract Period: The minimum length of time for which a customer is obligated to pay for service, facilities and equipment, whether or not retained by the customer for such minimum length oftime. Non-Listed Service: A directory listing service wherein a Customer is not listed in the published directory, but is listed in the directory assistance database. Non-Published Service: A directory listing service wherein a Customer is not listed in the published directory or in the directory assistance database. Nonrecurring Charge: A one-time charge associated with certain installations, changes or transfers of services, either in lieu of or in addition to recurring monthly charges. Recurring Charges: The charges to a Customer for services, facilities and equipment which recur monthly for the agreed upon duration of the service. Premises: Building or buildings on contiguous property (except railroad rights-of-way, etc.) not separated by a public highway. Presubscription: The process by which end user customers may select and designate to the Telephone Company an Interexchange Carrier (IC) to access, without an access code for interLATA/interstate or interLATA/intrastate calls. This IC is referred to as the end user s predesignated lC. Published Telephone Number: A number which appears in the current telephone directory, or is scheduled to appear in a forthcoming telephone directory, and which also appears in the information records for general public information. Residential Service: Telephone Service provided to customers when the actual or obvious use is for domestic purposes. Service Call: A visit to a customer s premises in connection with a service difficulty Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 15 1.0 DEFINITIONS (Continued) Service Commencement Date: The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless the Customer refuses to accept service because it does not conform to the standards set forth in the Service Order or in this price list, in which case the Service Commencement Date is the date on which the Customer accepts service. The Company and the Customer may agree on a substitute Service Commencement Date. Service Order: The written order for services executed by the Customer and the Company in the format devised by the Company. The signing of a Service Order by the Customer and acceptance by the Company initiates the obligations of the respective parties as set forth therein and pursuant to this price list; except that the duration of the service is calculated from the Service Commencement Date. Shared: A facility or equipment system or subsystem that can be used simultaneously by several Customers. Small Business Service: Telephone service provided to businesses with five (5) or fewer lines. Temporary Service: The provision of service definitely known to be required for a short period of time (generally less then twelve consecutive months) such as service furnished to building contractors, service to a convention, and service for seasonal business including resorts. Termination Agreement: An agreement between the Company and the customer to provide or furnish certain lines or equipment representing a comparatively high investment or in lieu of a contribution to construction for temporary service whereby the customer agrees to compensate the Company in case the service is discontinued prior to the date specified in the agreement. Trunk: A telephone communication path connecting a central office and customer premises equipment, used in the establishment of end-to-end service. Unbundled Network Element: Physical and functional elements of the network that can be combined into a complete set in order to provide end-to-end circuits. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 16 RULES AND REGULATIONS Undertaking of the Company 1.1 Scope The Company undertakes to furnish local exchange communications service pursuant to the terms of this price list. The services offered herein may be used for any lawful purpose. There are no restrictions on sharing or resale of the Company s services. However, the Customer remains liable for all obligations under this price list even if such sharing or resale arrangements exist regardless of the Company s knowledge of these arrangements. If service is jointly ordered by more than one Customer, each is jointly and severally liable for all obligations. The services the Company offers shall not be used for any unlawful purposes or for any use for which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. Company services may be connected to the services or facilities of other communications carriers only when authorized by and in accordance with the terms and conditions of any price lists of such other communications carriers. The services of the Company are furnished for the transmission of voice communications but may also be used for data, facsimile signaling, metering, or other similar communications, subject to the transmission capabilities of the technologies or combination technologies available. Service is available twenty-four hours a day, seven days a week. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 17 RULES AND REGULATIONS (Continued) Undertaking of the Company (Continued) 1.2 Local Calling Scopes and Availability The Company concurs with the Incumbent Local Exchange Carrieres) tariff in the State of Idaho. Exchange Areas for all Customers whose premises are located in Qwest's territories (Zone 1 and Zone 2) will be the same as the Qwest's service areas except where noted by service or rate element. The exchanges which comprise the Qwest service areas are specified in Sections 2.2 A and 2.1.2 B. following. Zone 1 Boise Idaho Falls Meridian Nampa Pocatello Twin Falls Zone 2 Americnfls Blackfoot Buhl Burley Caldwell Eagle Firth Gooding Hailey Jerome Kimberly Kuna Lewisville Middleton Mt Home New Plymth 1.3 Maps Payette Preston Rexburg Rigby Shelley Soda Springs Weiser Wendell The Company concurs with the Incumbent Local Exchange Carrieres) local exchange maps reflecting base rate areas, exchange area, and zone area boundaries which are part of their local exchange tariff(s). Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 18 RULES AND REGULATIONS (Continued) Shortage of Equipment or Facilities The furnishing of service under this price list is subject to the availability on a continuing basis of all facilities necessary to provide the service. Services will be provided using resale of total local service or underlying network elements are available, or a combination thereof. The Company s obligation to furnish service, features and/or facilities is also dependent upon its ability to provide, secure and retain, without unreasonable expense to the Company (a) suitable facilities and rights for the construction and maintenance of the necessary circuits and equipment, (b) suitable space for its plant and facilities in the building where service is or is to be provided, (c) facilities for interconnection from alternate suppliers. Selection of Transmission The Company selects and/or arranges for the channels and/or service components and underlying network facilities used to provide service. The Company may modify or change the channels, service components and underlying Company facilities or the underlying carrier at any time subject to Part 68 of the FCC' Rules and Regulations and this price list. 2.4 Notification of Service-Affecting Activities The Company will provide the Customer with reasonable notification of service- affecting activities that may occur during the normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventive maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers' services. No specific advance notification period is applicable to all service-affecting activities. The Company will work cooperatively with the Customer to determine reasonable notification requirements. Notification to the Customer may not be possible with some emergency or unplanned service- affecting conditions, such as an outage resulting from cable damage. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 19 RULES AND REGULATIONS (Continued) Provision of Equipment and Facilities 2.5.The Company shall make a reasonable effort to provide service to a Customer on or before a particular date, subject to the provisions of and compliance by the Customer with the regulations contained in this price list. The Company shall make a reasonable effort to maintain facilities that it furnishes to the Customer. The Customer shall not, and the Customer shall not permit others to, rearrange, disconnect, remove, attempt to repair or otherwise interfere with any of the facilities installed by the Company, except upon the written consent of the Company. Terms and Conditions Service is provided on a minimum term basis of at least one month, using 24-hours per day for each day of the month. For purposes of this price list a month is considered to have thirty days. All calculations of dates set forth in this price list shall be based on calendar days, unless otherwise specified herein. This price list shall be interpreted and governed by the laws of the State of Idaho and the Rules issued by the Idaho Public Utilities Commission. Non-Routine Installation and Special Construction Non-Routine Installation At the Customer s request, installation and/or maintenance may be performed outside the Company s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor material, or other costs incurred by or charged to the Company will apply. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 20 RULES AND REGULATIONS (Continued) Non-Routine Installation and Special Construction (Continued) Special Construction Subject to the agreement of the Company, special construction of facilities may be undertaken on a reasonable effort basis at the request of the Customer. Special construction may include that construction undertaken: where facilities are not presently available; of a type other than that which the Company would normally utilize in the furnishing of its service; over a route other than that which the Company would normally utilize in the furnishing of its services; in a quantity greater than that which the Company would normally utilize in the furnishing of its services; on an expedited basis; on a temporary basis until permanent facilities are available; involving abnormal costs; or in advance of normal construction. Special construction will be undertaken at the discretion of the Company consistent with budgetary responsibilities and consideration for the effect on Company s other Customers and contractual responsibilities. 3 If required by the Company, the Customer shall make an advance payment before services are furnished and such advance payment will be credited to the Customer s initial bill. The Company may require such an advance payment, in addition to a deposit, when additional costs are incurred to perform special or extraordinary construction to provide services required by the customer. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 21 RULES AND REGULATIONS (Continued) Ownership of Facilities Title to all facilities and equipment, and related plans and proposals, provided by the Company in furnishing service remains with the Company, its agents or contractors. Such facilities and equipment, plans and proposals shall be returned to the Company by the Customer whenever requested, within a reasonable period following the request and in as good condition as reasonable wear will permit. Rights-of-Way Provisioning of the Company s services is subject to and contingent upon the Company s ability to obtain and maintain rights-of-way and access to public and private property necessary for installation of the facilities used to provide the Company services to the Customer s service point as agreed to by the Company. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 22 RULES AND REGULATIONS (Continued) Liability 10.Exculpatory Clause THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A DETERMINATION BY THE COMMISSION THAT A LIMIT A TION OF LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION RECOGNIZES THAT IT IS A COURT'S RESPONSIBILITY TO ADJUDICATE NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS. IT IS ALSO THE COURT'S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE EXCULPATORY CLAUSE. 10.Liability of the Company The Company s liability, if any, for its gross negligence or willful misconduct is not limited by this tariff. With respect to any other claim or suit, by a customer or any others, for damages arising out of mistakes omissions, interruptions, delays or errors, or defects in transmission occurring during provision of telephone service, the Company liability, if any, shall not exceed an amount equivalent to the proportionate charge to the customer for the period of service during which such mistake, omission, interruption, delay, error, or defect in transmission or service occurs and continues. This liability shall be in addition to any amounts that may otherwise be due to the customer under this tariff as an allowance for interruptions. However, any such mistakes, omissions, interruptions, delays, errors, or defects in transmission or service which are caused or contributed to by the negligence or willful act of the customer or authorized user, or joint user, or which arise from the use of customer-provided premises equipment shall not result in the imposition of any liability whatsoever upon the Company. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 23 RULES AND REGULATIONS (Continued) Liability (Continued) 10.Liability of the Company (Continued) IN NO EVENT SHALL THE COMPANY BE LIABLE FOR SPECIAL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS AND LOST SAVINGS, ARISING OUT OF, RESULTING FROM, OR IN ANY WAY RELATED TO, THE SERVICES AND FACILITIES FURNISHED BY THE COMPANY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NEITHER EXCEL NOR ITS SUBCONTRACTORS SHALL BE LIABLE FOR INDIRECT, CONSEQUENTIAL EXEMPLARY OR PUNITIVE DAMAGES , REGARDLESS OF THE FORM ACTION WHETHER IN CONTRACT TORT OR OTHERWISE AND EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This limitation does not apply to any damages for bodily injury (including death) and, if work has not been performed in a workmanlike manner, damage to real property and tangible personal property. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 24 RULES AND REGULATIONS (Continued) Indemnification - The Company s liability, if any, for its gross negligence or willful misconduct is not limited by this Tariff. With respect to any other claim or suit, by a customer or by any others, the customer indemnifies and holds harmless the Company against claims, losses or suits for injury to or death of any person, or damage to any property which arises from: the use, placement or presence of the Company facilities on the customer s premises; or the use of customer-provided premises equipment, voltages or currents transmitted over the Company s facilities caused by customer-provided premises equipment. Further, the customer indemnifies and holds harmless the Company against claims for libel, slander, or the infringement of copyright arising directly or indirectly from the material transmitted over the Company s facilities or the use thereof by the customer; against claims for infringement of patents arising from combining with, or using in connection with, facilities furnished by the Company and apparatus, equipment, and systems provided by the customer; and against all other claims arising out of any act or omission of the customer in connection with the services or facilities provided by the Company. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 25 RULES AND REGULATIONS (Continued) Conflicts Between Price List and Commission Rules If this Price List contains provisions that deny or restrict a Customer s rights otherwise protected by Commission rules, Commission rules supersede any conflicting tariff or price list provisions that deny or restrict any of those rights unless otherwise ordered by the Commission, court order, or statute. Allowances for Interruptions in Service credit allowance will be given for interruptions of service, subject to the provisions of this section. 13.1 Credit for Service Interruptions A credit allowance will be made when an interruption in service occurs. An interruption in service is considered to exist when the local service quality deteriorates to such an extent that the customer cannot make local calls or cannot receive local calls or cannot use the service for voice grade communications because of cross talk, static or other transmission problem. An interruption period begins when the Customer reports a circuit, service or facility to be interrupted and releases it for testing. The Company must restore service: within sixteen (16) hours after the report of the outage if the customer notifies the telephone company that the service outage creates an emergency; or within 24 hours after the report of the outage if no emergency exists. Outages reported between noon on Saturday and 6:00 p.m. on the following Sunday must be restored within forty-eight (48) hours or by 6:00 p.m. on the following Monday, whichever is sooner. If the Company does not restore service within the times required by this paragraph, the Company will credit the customer s account for an amount equal to the monthly rate for one (1) month of basic local exchange service. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 26 RULES AND REGULATIONS (Continued) Allowances for Interruptions in Service (Continued) 13.Limitations on Allowances No credit allowance will be made for: interruptions due to the negligence of the Customer, or noncompliance with, or acts of omission regarding the provisions of this price list by the Customer, authorized user or joint user; interruptions of service during any period in which the Company is not given full and free access to its facilities and equipment for the purpose of investigating and correcting interruptions; interruptions of service during a period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; or interruption of service due to circumstances or causes beyond the control of the Company and affecting large groups of customers. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 27 RULES AND REGULATIONS (Continued) Obligations of the Customer 14. 14. 14. The Customer shall provide at no charge, as specified by the Company, any personnel, equipment, space, power, heating and air conditioning needed to operate, and maintain a proper operating environment for the Company facilities and equipment installed on the Customer premIses. Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements set forth herein for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring in the connection of Customer-provided facilities and equipment to Company-owned facilities and equipment. If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company will notify the Customer promptly if there is any need for further corrective action. Within ten days of receiving this notice, the Customer must take this corrective action and notify the Company of the action taken. If the Customer fails to do this, the Company may take whatever additional action is deemed necessary, including the suspension of service, to protect its facilities, equipment and personnel from harm. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 28 RULES AND REGULATIONS (Continued) Prohibited Uses The Customer shall not use or allow the use of the Company s facilities or equipment installed at the Customer s premises for any purpose other than that for which the Company provides it, without the prior written consent of the Company. 15.Abuse The abuse of Company Services is prohibited. Abuse includes, but is not limited to, the following activities: Using service to make calls that might reasonably be expected to frighten, torment, or harass another. Using service in such a way that it interferes unreasonably with the use of Company services by others. 15.Fraudulent Use The fraudulent use or the intended or attempted fraudulent use of service is prohibited and can result in the discontinuance of services as set out by this price list. Fraudulent use consists of using or attempting to use service with the intent to avoid the payment, either in whole or in part of the price listed charges for the service including but not limited to: rearranging, tampering with, or making connections not authorized by this price list to any network components used to furnish servIce; or using fraudulent means or devices, tricks, schemes, false or invalid numbers, false credit devices, or electronic devices. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunication, Inc.Idaho P.c. Tariff No. First Revised Sheet No. 29 Replaces Original Sheet No. 29 RULES AND REGULATIONS (Continued) Payments 16.1 Customer Obligations The Customer shall pay outstanding charges in full within 15 days after the invoice date. Charges normally will be invoiced in advance with monthly recurring charges invoiced on or about the first of the month for which the charges apply. Amounts not paid within fifteen days after the date of the invoice are considered delinquent. The Customer shall pay all charges for use of the service by any persons whether or not authorized by the Customer, except in those instances where it has been determined that the Customer s present and former employees, agents and authorized users were not responsible for calls billed to the Customer via third party billing and the Company did not verify that the charges for the call would be accepted. The Customer is not responsible for unauthorized use of service to the extent such use is proximately caused by the Company s willful or negligent act. Monthly rates for any service provided under this Tariff will apply (N) for each month, or partial month. When a Customer cancels service or when service is discontinued by the Company during a billing cycle, new charges will not be assessed for billing periods subsequent to the discontinuance of service.(N) Issued: April 23, 2004 Effective: May 4, 2004 By:Becky Gipson Director - Regulatory Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 4, 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 30 RULES AND REGULATIONS (Continued) Payments (Continued) 16.Disputed Bills (Continued) Any Customer who disputes a portion of a bill rendered for Company services shall pay the undisputed portion of the bill and notify the Company that such unpaid amount is in dispute within thirty (30) days of receipt of the bill. If such notice is not received by the Company within thirty (30) days as indicated above, the Company shall consider the bill statement to be due and payable in full by the Customer. Payment of the amount due by the Customer does not constitute a waiver of the Customer rights under the provisions of IDAP A 31.41. 01.204 to challenge any billing amount due or paid to the Company. In the event a Customer and the Company cannot resolve a billing dispute to their mutual satisfaction, the Customer may contact the Idaho PUC and proceed in accordance with the Idaho PUC's Rules. The address and telephone numbers for the Idaho PUC are: Idaho Public Utilities Commission 472 West Washington Street Boise, Idaho 83702 Telephone number: (208) 334-0300 Toll-free number: (800) 432-0369 Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 31 RULES AND REGULATIONS (Continued) Payments (Continued) 16.Payment Arrangements When a Customer cannot pay a bill in full, the Company may continue to serve the Customer if the Customer and the Company agree on a reasonable portion of the outstanding bill to be paid immediately, and the manner in which the balance of the outstanding bill will be paid. In deciding on the reasonableness of a particular agreement, the Company will take into account the Customer s ability to pay, the size of the unpaid balance, the Customer s payment history and length of service, and the amount of time and reasons why the debt is outstanding. Payments are to be applied to the undisputed balance owed by the Customer. A Customer may designate how a payment insufficient to pay the total balance due shall be applied. If applicable, and in the absence of instructions from the Customer, a partial payment shall be allocated first to local exchange services. (See IDAPA.31.41.01 Rule 306.06.) Such payments shall be applied first to the oldest undisputed balances. If a Customer fails to make the payment agreed upon by the date that it is due, the Company may, but is not obligated to, enter into a second payment arrangement. A Customer s failure to pay for undisputed MTS charges billed by the Company may result in loss of 0+, 0- and 1 + dialing access to MTS services until such time as the customer pays the undisputed charges and applicable reconnection charges, if any. Customer failure to pay undisputed charges for other services may result in discontinuance of those services. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunication, Inc.Idaho P.C. Tariff No. Original Sheet No. 31.1 RULES AND REGULATIONS (Continued) Payments (Continued) 16.4 Alternative Payment Processing (N) Excel allows Customers to make payment for services rendered through alternative payment processing options, including but not limited to, credit card payments and automated clearing house ("ACH"transactions. Customers may make payment using alternative payment processing through Excel's Customer Care Center, the Company s internet website or other methods approved by Excel. The acceptance of alternative payment processing options for the satisfaction of the Customer s debts to Carrier shall not constitute a waiver by Carrier of its right to payment by legal tender. Customers may elect to enroll in Excel's Recurring Payment Plan, whereby the Customer s payment is automatically processed by Excel each month through the Customer s selected alternative payment processing option. Any residential Customer who enrolls in Excel's Recurring Payment Plan will be eligible to receive a one-time credit in the amount of ten dollars ($10.00). This credit will be applied to the Customer s monthly billing statement after the Customer s first successful and valid automated payment transaction and should appear on one ofthe following two billing statements. Each Customer will be eligible to receive the credit only once per Customer account. A Customer becomes ineligible to receive this credit if, prior to the credit being applied to the Customer s account, one or more of the following occurs: 1) the account is suspended for non-payment of charges; 2) the account is suspended for violation(s) of regulations in this tariff; 3) the Customer cancels services or withdraws from the Recurring Payment Plan or 4) the Customer fails to comply with relevant laws and regulations.(N) Issued: April 23, 2004 Effective: May 4, 2004 By:Becky Gipson Director - Regulatory Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 4, 2004 Boise, Idaho Excel Telecommunication, Inc.Idaho P.c. Tariff No. Original Sheet No. 31.2 RULES AND REGULATIONS (Continued) Payments (Continued) 16.5 Late Payment Charge (N) If any portion of a Customer s payment is not received by the Company two business days prior to the next billing cycle, or if any portion of the payment is received by the Company in funds which are not immediately available upon presentment, a late payment charge shall be due to the Company. The late payment charge shall be the portion of the payment not received two business days prior to the next billing cycle, multiplied by 1.5%. For unpaid balances of$10.00 or more, a minimum late payment charge of$5.00 shall apply. Late payment charges do not apply to the disputed portion of unpaid balances, if resolved in favor of the Customer. Any disputed portion of unpaid balances, if resolved in favor ofthe Company, may be subject to the late payment charge as of the original due date noted on the Customer s bill. Undisputed amounts of the same bill may be subject to the late payment charge if they remain unpaid by the due date noted on the Customer s bill.(N) Issued: April 23, 2004 Effective: May 4, 2004 By:Becky Gipson Director - Regulatory Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 4, 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 32 RULES AND REGULATIONS (Continued) Taxes, Charges, Fees In addition to the rates and charges described in this price list, the Customer may be responsible for payment of taxes, charges or fees ordered by the Idaho PUC the Idaho State Legislature, or local and county governments. When the Company is authorized to collect such taxes, charges or fees from the Customer, these taxes charges and fees will be itemized separately on the Customer s bill. Deposits If the Company can prove that the Customer is likely to be a credit risk or to damage property of the Company, the Customer shall make a deposit before a service is furnished or continued. IDAPA 31.41.01 , RULE 101. Such deposit shall be held as a guarantee for the payment of charges. The Company may require such a deposit if the Company considers this action necessary to safeguard its interests. The deposit shall not exceed two (2) months' charges for local exchange service. Interest on deposits held shall be payable and accrued at a rate set by the Idaho PUC under the provisions ofIDAPA 31.41.01.106. When a service is discontinued the amount of any deposit held by the Company, plus accrued interest, will be applied to the Customer s account and any credit balance remaining will be refunded. Customer s deposit will be returned, with accrued interest when the customer has maintained good credit by making payments for all undisputed amounts due the Company before temporary or permanent disconnection for twelve (12) months. Any deposit, plus accrued interest may be applied to the Customer s telephone account following completion of twelve months' satisfactory payment. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 33 RULES AND REGULATIONS (Continued) Refusal or Termination of Services If the Company intends to deny an available service to an applicant, the Company will provide the applicant with a written explanation of its refusal to serve. The written explanation shall include: the reasons for denial of the service; actions the applicant may take in order to receive the denied service; and a statement that the Customer may file an informal or formal complaint concerning denial of the service with the Company or with the Idaho PUC. 19.1 Grounds for Refusal to Establish Service The Company may refuse to establish service if any of the following conditions exist: the applicant has an outstanding amount due to the Company for similar utility services and the applicant is unwilling to make acceptable arrangements with the Company for payment; a condition exists that, in the Company s judgment, is unsafe hazardous to the applicant, the general population, or the Company personnel, agents or facilities; the applicant refuses to provide the Company with a deposit after having failed to meet the credit criteria for waiver of deposit requirements; the applicant is known to be in violation of the Company s price lists filed with the Commission; the applicant fails to furnish such funds, suitable facilities, and/or rights-of-way which have been specified by the Company as necessary to and a condition for providing service to the applicant; Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 34 RULES AND REGULATIONS (Continued) Refusal or Termination of Services (Continued) 19. 19. Grounds for Refusal to Establish Service (Continued) the applicant has falsified his/her identity for the purpose of obtaining service. Grounds for Termination with Written Prior Notice Except as otherwise specified in this price list or Idaho PUC rules the Company may, upon reasonable written notice to the Customer, discontinue services for any of the following reasons: for nonpayment of any undisputed amounts owing to the Company; for services provided to premises that have been vacated by the Customer; for tampering with the Company s property; for violation of rules, service agreements, or filed price lists; for use of Customer equipment which adversely affects the Company s property, facilities, or service to its other Customers or upon condemnation of any material portion of the facilities used by the Company to provide service to a Customer, or if a casualty renders all or any material portion of such facilities inoperable beyond feasible repair; or Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 35 RULES AND REGULATIONS (Continued) Refusal or Termination of Services (Continued) 19.Grounds for Termination with Written Prior Notice (Continued) for fraudulent obtaining or use of service, including, but not limited to: 1. providing false information to carrier the Company regarding the Customer s identity, address, creditworthiness, or current or planned use of common communications; 2. using or attempting to use service by rearranging, tampering with, or making connection to the Company s service where not authorized by this price list; 3. using tricks, schemes, false or invalid numbers, false credit devices, electronic devices; or 4. any other fraudulent means or device. 19.Without Written Notice to the Customer The Company may deny or discontinue the furnishing of any and/or all service(s) to a Customer immediately and without prior notice to the Customer and without the Customer s permission for one or more of the following reasons: Dangerous Condition. A condition immediately dangerous or hazardous to the life, physical safety, or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. Ordered to Terminate Service. The Company is ordered to terminate service by any court, the Idaho PUC , or any other duly authorized public authority. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 36 RULES AND REGULATIONS (Continued) Refusal or Termination of Services (Continued) 19.3 Without Written Notice to the Customer The Company may deny or discontinue the furnishing of any and/or all service(s) to a Customer immediately and without prior notice to the Customer and without the Customer s permission for one or more of the following reasons: Dangerous Condition. A condition immediately dangerous or hazardous to the life, physical safety, or property exists, or it is necessary to prevent a violation of federal, state or local safety or health codes. Ordered to Terminate Service. The Company is ordered to terminate service by any court, the Idaho PUC, or any other duly authorized public authority. Services Obtained Illegally. The services(s) was (were) obtained diverted or used without the authorization or knowledge of the Company. Customer Unable to be Contacted. The Company has tried diligently to provide reasonable notice to the Customer, but has been unsuccessful in its attempt to contact the Customer. Misrepresentation of Identity. The Customer has misrepresented the Customer s identity for purposes of obtaining telephone service and either does not have or has an inadequate security deposit on file with the Company. for any governmental prohibition, or required alteration of the services provided, or any violation of any applicable law or regulation, or unlawful use of service or use of service for unlawful purposes, the Company may immediately discontinue or suspend service. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 37 RULES AND REGULATIONS (Continued) Refusal or Termination of Services (Continued) 19.4 Notice of Disconnection Seven-Day Notice. Except as otherwise provided under the provisions of IDAP A 31.41.01.303.04 and 31.41.01.305 , the Company will mail to the Customer written notice of termination at least seven (7) calendar days before the proposed date of termination. The written notice will contain the information required by IDAP A 31.41.01.306. Twenty-Four Hour Notice. At least twenty-four (24) hours before actual termination, the Company will diligently attempt to contact the Customer affected to apprise the Customer of the proposed action and the steps to tale to avoid or delay termination. Oral Notice will contain the same information as required by IDAP A 31.41.01.306. Additional Notice. If the Company does not terminate service within seven (7) days after a proposed termination date, and the matter is not the subject of a pending complaint before the Idaho PUC, or if other arrangements have not been made with the Customer, the Company will again make a diligent effort contact the Customer to advise the Customer of the proposed action. If the Company has not terminated service within twenty- eight (28) days of mailing a written notice of termination, but still intends to terminate, the Company will again issue a written notice as set out by subsection 2.19.4.1 of this price list, related to Seven- Day Notice. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 38 RULES AND REGULATIONS (Continued) Refusal or Termination of Services (Continued) 19.Customer Cancellation of Service If the Customer cancels a service order or terminates service before the completion of the term of service specified in the service order for any reason, the Customer agrees to pay to the Company all costs, fees, and expenses reasonably incurred in connection with special construction and with the term of service. In addition, the Customer may be liable for termination charges up to a maximum amount equal to the total charges applicable for the remaining term specified in the service order. Restoration of Service 20.A reconnection charge shall be imposed on any Customer whose service has been discontinued pursuant to the provisions of Section 2.19 of this price list. The Company reserves the right to refuse to restore service until all amounts due have been paid. 20.Should the Customer request that service be restored during a period other than regular working hours, such as evenings or weekends, the Customer may be required to pay an after-hour charge for service reconnection. Assignment The Company may, without obtaining any further consent from the Customer assign any of its rights, privileges or obligations under this price list to any subsidiary, parent, or affiliate of the Company; pursuant to any sale or transfer of substantially all the business of the Company; or pursuant to any financing, merger or reorganization of the Company. The Customer may, upon prior written consent of the Company, which consent shall not be unreasonably withheld assign its rights, privileges or obligations under this price list to any subsidiary, parent, or affiliate of the Customer; pursuant to any sale or transfer of substantially all the business of the Customer; or pursuant to any financing, merger or reorganization of the Customer. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 39 RULES AND REGULATIONS (Continued) Promotions The Company may provide promotional offerings from time to time. The Company will notify the Idaho PUC ten (10) days in advance of the rates, terms & conditions of any such promotions. E911 The Company will provide necessary Customer information to the incumbent local exchange carrier for appropriate routing of E911 calls. The Company switches will be equipped with E911 trunks and all E911 traffic will be switched by the Company to the incumbent local exchange carrier for routing. Public Notice The Company shall give public notice of all proposed changes in rates. Public notice must be reasonably designed to call the attention of Customers who are affected by the changes to the proposed changes in rates. Legal advertisements alone will not be considered adequate public notice. Individual notice to all Customers affected will always constitute public notice. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 39. RULES AND REGULATIONS (Continued) Alternative Payment Processing (N) Excel allows Customers to make payment for services rendered through alternative payment processing options, including but not limited to, credit card payments and automated clearing house ("ACH") transactions. Customers may make payment using alternative payment processing through Excel's Customer Care Center, the Company s internet website or other methods approved by Excel. The acceptance of alternative payment processing options for the satisfaction of the Customer debts to Carrier shall not constitute a waiver by Carrier of its right to payment by legal tender. Customers may elect to emoll in Excel's Recurring Payment Plan, whereby the Customer s payment is automatically processed by Excel each month through the Customer s selected alternative payment processing option. Beginning February 1 , 2004, any residential Customer who emolls in Excel' Recurring Payment Plan will receive a one-time credit in the amount often dollars ($10.00). This credit will be applied to the Customer s monthly billing statement after the Customer s first successful and valid automated payment transaction and should appear on one of the following two billing statements. Each Customer will be eligible to receive the credit only once per Customer account. A Customer becomes ineligible to receive this credit if, prior to the credit being applied to the Customer s account, one or more of the following occurs: 1) the account suspended for non-payment of charges; 2) the account is suspended for violation( s) of regulations in this tariff; 3) the Customer cancels services or withdraws from the Recurring Payment Plan or 4) the Customer fails to comply with relevant laws and regulations.(N) Issued: January 8, 2004 Effective: February 1 2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 I~aho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING FEB 1 - 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 40 SERVICE DESCRIPTIONS Excel Telecommunications, Inc. (the Company and/or Excel) is a telecommunications provider incorporated under the laws of the State of Texas. Excel Telecommunications Inc. provides telecommunications services in the areas certified to it within the State Idaho. Excel Telecommunications, Inc.'s authority to serve this area is granted as determined by the Commission. All rules, regulations and rates of the Company apply to its certified area unless otherwise specifically noted in this tariff. Excel Local Exchange Services may be offered in conjunction with an associated long distance service offering provided by Excel. NON-RECURRING CHARGES 1.1 Service Connection Charges These charges are nonrecurring and apply to various Customer requests for connecting, moving or changing service. They are in addition to any other scheduled rates and charges that would normally apply under this tariff. The charges in this section for the connection, move, or change of service contemplate work being performed by Company employees involved at a time when overtime wages do not apply. No distinction is made between a "New Installation and Connection" and an "Outside Move . All changes in location of Customer s equipment or service from one premises to another, are treated as new service connections with service charges applying. Service charges are in addition to other rates and charges normally applying under this tariff. They apply in addition to construction charges made because of unusual costs in establishing service and are not in lieu of usage charges. Maintenance service charges will apply jn those instances where EXCEL makes a repair visit to the customer s premises and the service difficulty or trouble is not on EXCEL's side of the demarcation point. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 41 SERVICE DESCRIPTIONS (Continued) NON-RECURRING CHARGES (Continued) 1.1 Service Connection Charges (Continued) Local Service - New Order Charge(s) This charge is for receiving, recording and processing information necessary to execute a Customer s request for new service. One Local Service Charge, per line, is applicable for all new orders requested at the same time of the initial order for the same Customer. If service is established at a new location and the Customer later moves back to the old location or a separate location, this service charge will apply in connection with the reestablishment of service, accordingly. Local Service Activation Chan!e(s) This charge is applicable where existing local service or telephone numbers are activated or migrated to EXCEL's service when facilities or construction is not required. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 42 SERVICE DESCRIPTIONS (Continued) NON-RECURRING CHARGES (Continued) 1.1 Service Connection Charges (Continued) Local Service - Change Order Charge(s) Following are examples of Change Order Charges applicable to EXCEL's MyLine Local Service offering(s): Feature Service Change Charge(s) - When a Customer adds deletes, or changes a feature or features within a local package, the Company cannot apply more than one Feature Service Charge per order per line. Record Order Charge(s) - One Record Order Charge, per line is applicable for all changes and/or additions ordered and provided at the same time for the same Customer. When multiple Record Orders are required for Company reasons, only one Record Order Charge applies. Charges are applicable to, but not limited to, the following: Change of a directory listing name or address Change of a telephone number except in the case of harassing calls Change of billing address Local Service - Move Order ChaT!!e(s): This charge is for moving the customer s telephone service and features to another location within the customer s current local service area and central office. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 43 SERVICE DESCRIPTIONS (Continued) NON-RECURRING CHARGES (Continued) 1.2 Miscellaneous Charges Line Installation Charge(s) To add a new primary line to Customer s residence if facilities construction is required. No distinction is made between a "New Installation or Connection" and an "Outside Move.If the Customer requests that their service is established, maintained moved or changed at hours of the day or days of the week (other than normal work hours or days), or on holidays, or interrupts work once begun, or when overtime wages apply, a charge based on the additional costs will apply in addition to any other applicable charges. Additional Line Installation Charge(s) To add an additional new line to Customer s residence if another telephone line is provided by the Company at the same residence and initiated at the same time. No distinction is made between a New Installation or Connection" and an "Outside Move." If the Customer requests that their service is established, maintained moved or changed at hours of the day or days of the week (other than normal work hours or days), or on holidays, or interrupts work once begun, or when overtime wages apply, a charge based on the additional costs will apply in addition to any other applicable charges. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 44 SERVICE DESCRIPTIONS (Continued) NON-RECURRING CHARGES (Continued) 1.2 Miscellaneous Charges (Continued) Restoration of Service Chare:e If service is disconnected for nonpayment, service will be reestablished only upon receipt of payment of all charges due which include charges for service and facilities during the period of disconnection and which may include a service restoration fee. If the Customer has a history of payments returned for insufficient funds, the Company may require payment by cash, money order personal check or certified check. If payment is made by personal check, restoration will be effected upon clearance of the check. When a Customer s service has been disconnected in accordance with this Tariff and the service has been terminated through the completion of the Company service order, service will be reestablished only upon a basis of an application for new service. During the period of disconnection, Customer s telephone number will not be reassigned. Once service has been terminated, the telephone number may be reassigned to another Customer. Special Construction Charge(s) To perform any customer required special construction or change of existing telephone equipment at the customer premises. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 First Revised Sheet No. 45 Revised Ori2inal Sheet No. 45 SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES 1 EXCEL MyLine Local Service Offerings Customers subscribing to the Company s Local Service must purchase a local package consisting of an access line (dial tone). Customers who order an additional line(s), are exceptions to the local package purchase requirement. The EXCEL Classic MyLine Local Service Packages described (T) below in sections b., c. and d. are only available to existing customers ofthe Excel Classic MyLine Local Service Packages (formerly known as Excel MyLine Local Service Packages) as of February 16, 2004. EXCEL Local (T) Service offers are furnished as follows where facilities or interconnection service arrangements are available: EXCEL MyLine StandAlone Local Service: Single line service with no features. EXCEL Classic MyLine Basic Local Service Package: Single line (T) service with Touch Tone, with the following custom features included: Call Waiting, Call Return and Three-Way Calling. EXCEL Classic MyLine Value Local Service Package : Single line (T) service with Touch Tone, with the following custom features included: Call Waiting, Call Return, Three-Way Calling, Caller ID- Name and Number and Selective Call Rejection. EXCEL Classic MyLine Complete Local Service Packa~e: Single (T) line service with Touch Tone, with the following custom features included: Call Waiting, Call Return, Three-Way Calling, Caller ID- Name and Number, Selective Call Rejection, Call Forwarding, Priority Call, Auto Redial, Speed Dial, Anonymous Call Rejection (ACR). Additional Lines: Additional lines include Touch-Tone and may be purchased with or without a package provided that the Customer primary line continues to be served by the Company as the primary Local Exchange Carrier. Issued: February 6, 2004 Effective: February 17,2004 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING F EB 1 '1 2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Boise. Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 46 SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) Touch Tone Calling Service Touch Tone calling service provides for the origination of calls by means of instruments equipped for tone-type address signaling and special central office facilities. The service is furnished subject to the availability of central office facilities. All dial-type lines that terminate in an instrument equipped for tone-type address signaling shall be equipped for Touch Tone calling service except for dial-type lines served from a central office where the special facilities for Touch Tone calling service are not available. Other facilities, miscellaneous and supplemental equipment requested by Customers and not detrimental to this service or other services of the Company will be furnished under the regulations and at the rates specified in the applicable sections of this tariff. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 47 SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) Transfer of Calls Service Transfer of Calls Service is a service used when a Customer disconnects service or changes their telephone number. Calls to the intercepted telephone number are referred to a recorded message if requested by the Customer. The announcement states that the called number has been disconnected or changed. If the number is available, it is given to the caller. The number may not be available because, for example, it is non- published or the Customer left the area without providing a forwarding telephone number. This service is available where resources permit, and is provided for a period ofthirty (30) days. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 48 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES The features in this section are made available on an individual basis or as a part of feature packages. Custom features are offered on a monthly basis where facilities or interconnection arrangements are available. Anonymous Call Rejection - ACR - (*77)- Allows customers to automatically reject all calls that have been marked anonymous unavailable, or private by the calling party. When ACR is active, the called party receives no alerting (ringing) for a call that has been rejected. The call is routed to a denial announcement and subsequently terminated. Auto Redial - Re~eat Dialing - (*66)- This feature automatically redials the last outgoing number dialed by the Customer. Activation and deactivation of this feature is completed by the Customer. Auto Redial will attempt to call the number for a maximum of thirty (30) minutes after the feature is activated. Once the call is established, the Customer will hear a special ring when the call can be completed. NOTE: Some telephones are only capable of providing a standard ring. Customers must contact the manufacturer or distributor of their telephone set if they have any questions. Repeat Dialing (usage sensitive) is available on a pay-per-use basis, and the functionality is the same as Repeat Dialing. Repeat Dialing (usage sensitive) will be provisioned with local service unless customer requests the feature to be blocked or it is included in a package. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 48. SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 2.4 EXCEL MyLineSM Basic Package (N) EXCEL MyLineSM Basic Package provides residential Customers in Idaho with local and long distance calling for a flat rate. In order to subscribe to EXCEL MyLineSM Basic Package, the Customer must select EXCEL as the primary service provider for local exchange, intraLA T A interexchange and interLA T A interexchange telecommunications services. Furthermore, the Customer must select one of the following two long distance service plans: EXCEL MyLineSM $.05 Plan or EXCEL MyLineSM $.03 Plan as describedin Section 6.1.11 of EXCEL'Idaho P.C. Tariff No. Telecommunications Services Tariff." Rates and charges for the EXCEL MyLineSM Basic Package may vary based on the Customer s selected long distance calling plan. The availability of EXCEL MyLineSM Basic Package to the Customer may be restricted based upon both EXCEL's access to services through the incumbent local exchange carrier and the Customer creditworthiness as determined by information contained in a credit bureau report received from a credit reporting agency. EXCEL MyLineSM Basic Package is a bundled service package which includes Basic Residential Local Service as described in Section 3.2 and the following three Call Management Features: Call Return as described in Section 3., Call Waiting as described in Section 3.3.j and Three-Way Calling as described in Section 3.3 .m. The Customer will also receive 100 minutes of domestic long distance usage subject to the Customer s selected long distance plan, and any additional long distance usage beyond the included minutes will be billed according to the same selected long distance plan. The included long distance usage does not accumulate on a month-to- month basis, and no credit will be given to Customers who do not use the included minutes. The Customer will also be eligible for EXCEL's Friends- Free Discount Program as described in Section 6.9 ofldaho P.u.C. Tariff No.2 "Telecommunications Services Tariff.(N) Issued: February 6, 2004 Effective: February 17,2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING f EB 1 '1 2004 Boise. Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 48. SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 2.4 EXCEL MyLineSM Basic Package (Continued)(N) EXCEL MyLineSM Basic Package does not include equipment associated with the Caller ID feature. EXCEL does not prorate the monthly charges for the MyLineSM Basic Package. Ifthe Customer s service is discontinued prior to the conclusion of a billing period, the Customer will remain responsible for the monthly charges for the entire billing period. Rates and charges associated with EXCEL MyLineSM Basic Package are set forth in Sections 2.4 and 4.5 following.(N) Issued: February 6, 2004 Effective: February 17, 2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING F EB 1 '1 2004 Boise. Idaho Excel Telecommunications, Inc.Idaho C. Tariff No. Original Sheet No. 48. SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 2.5 EXCEL MyLineSM Value Package (N) EXCEL MyLineSM Value Package provides residential Customers in Idaho with local and long distance calling for a flat rate. In order to subscribe to EXCEL MyLineSM Value Package, the Customer must select EXCEL as the primary service provider for local exchange, intraLA T A interexchange and interLA T A interexchange telecommunications services. Furthermore, the Customer must select one of the following two long distance service plans: EXCEL MyLineSM 05 Plan or EXCEL MyLineSM 03 Plan as describedin Section 6.1.11 of EXCEL'Idaho P.u.C. Tariff No. Telecommunications Services Tariff." Rates and charges for the EXCEL MyLineSM Value Package may vary based on the Customer s selected long distance calling plan. The availability of EXCEL MyLineSM Value Package to the Customer may be restricted based upon both EXCEL's access to services through the incumbent local exchange carrier and the Customer creditworthiness as determined by information contained in a credit bureau report received from a credit reporting agency. EXCEL MyLineSM Value Package is a bundled service package which includes Basic Residential Local Service as described in Section 3.2 and the following eight Call Management Features: Caller ID as described in Section , Call Waiting as described in Section 3.3.j, Three-Way Calling as described in Section 3., Call Waiting ID as described in Section 3. Call Return as described in Section 3., Speed Dialing as described in Section 3.3.1, Call Forwarding as described in Section 3., and Auto Redial as described in Section 3.b. The Customer will also receive 200 minutes of domestic long distance usage subject to the Customer s selected long distance plan, and any additional long distance usage beyond the included minutes will be billed according to the same selected long distance plan. The included long distance usage does not accumulate on a month-to-month basis, and no credit will be given to Customers who do not use the included minutes. The Customer will also be eligible for EXCEL's Friends-Free Discount Program as described in Section 6.9 ofIdaho P.C. Tariff No. 2 Telecommunications Services Tariff.(N) Issued: February 6, 2004 Effective: February 17,2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Mfairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING F EB 1 '1 2004 Boise. Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 48.4 SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 2.5 EXCEL MyLineSM Value Package (Continued)(N) In addition to the features described herein, EXCEL MyLineSM Value Package includes subscription to an unregulated service, EXCEL's Voice Mail. EXCEL MyLineSM Value Package does not include equipment associated with the Caller ID feature. EXCEL does not prorate the monthly charges for the MyLineSM Value Package. If the Customer s service is discontinued prior to the conclusion of a billing period, the Customer will remain responsible for the monthly charges for the entire billing period. Rates and charges associated with EXCEL MyLineSM Value Package are set forth in Sections 4.2.4 and 4.5 following.(N) Issued: February 6, 2004 Effective: February 17, 2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING f EB '1 2004 Boise Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 48.5 SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 6 EXCEL MyLineSM Complete Package (N) EXCEL MyLineSM Complete Package provides residential Customers in Idaho with local and long distance calling for a flat rate. In order to subscribe to EXCEL MyLineSM Complete Package, the Customer must select EXCEL as the primary service provider for local exchange, intraLA T A interexchange and interLA T A interexchange telecommunications services. Furthermore, the Customer must select the EXCEL MyLineSM $.05 Plan as described in Section 6.1.11 of EXCEL's Idaho P.UC. Tariff No. Telecommunications Services Tariff." The availability of EXCEL MyLineSM Complete Package to the Customer may be restricted based upon both EXCEL's access to services through the incumbent local exchange carrier and the Customer s creditworthiness as determined by information contained in a credit bureau report received from a credit reporting agency. EXCEL MyLineSM Complete Package is a bundled service package which includes Basic Residential Local Service as described in Section 3.2 and the following eight Call Management Features: Caller ID as described in Section , Call Waiting as described in Section 3.j, Three-Way Calling as described in Section 3., Call Waiting ID as described in Section 3. Call Return as described in Section 3., Speed Dialing as described in Section 3.3.1, Call Forwarding as described in Section 3., and Auto Redial as described in Section 3.b. The Customer will also receive unlimited domestic long distance usage. The unlimited domestic long distance usage is for residential voice use only and applies to non-operator assisted, direct- dialed domestic calls. Dse for home office, small business, large commercial business, or other commercial use is prohibited and may result in termination of the service.(N) Issued: February 6, 2004 Effective: February 17, 2004 By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FlUNG F EB 1 '1 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. First Revised Sheet No. 48. Replaces Original Sheet No. 48. SERVICE DESCRIPTIONS (Continued) LOCAL EXCHANGE SERVICES (Continued) 6 EXCEL MyLineSM Complete Package (Continued) In addition to the features described herein, EXCEL MyLineSM Complete Package includes subscription to an unregulated service, EXCEL's Voice Mail. However, EXCEL MyLineSM Complete Package may be provisioned (N) without the Voice Mail feature upon request of the Customer. EXCEL (N) MyLineSM Complete Package does not include equipment associated with the Caller ill feature. EXCEL does not prorate the monthly charges for the MyLineSM Complete Package. If the Customer s service is discontinued prior to the conclusion of a billing period, the Customer will remain responsible for the monthly charges for the entire billing period. Rates and charges associated with EXCEL MyLineSM Complete Package are set forth in Sections 4.2.4 and 4.5 following. Issued: June 17,2004 Effective: July 1, 2004 By:Becky Gipson Director - Regulatory Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING JUL 1 - 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 49 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Call Forwarding - Permits a customer to transfer all incoming calls to another dialable telephone number. The customer pre-selects a second telephone number to which all incoming calls are to be transferred automatically. Calls may be transferred to a long distance message telecommunications point subject to the availability of the necessary facilities in the central office from which the calls are to be transferred. Call Forwarding shall not be used to extend calls on a planned and continuing basis to intentionally avoid the payment in whole or in part, of message toll charges that would regularly be applicable between the access line originating the call and the access line to which the call is transferred. Customers utilizing Call Forwarding service are responsible for the payment of charges for each toll call between the customer s access line and the distant access line to which the call was transferred. Call Forwarding - (BuSY Line)- automatically reroutes an incoming call to a customer predesignated number when the called number is busy. Call Forwardin2: - (No Answer)- automatically reroutes an incoming call to a customer predesignated number when the called number does not answer within the number of rings programmed by the Company. Call Forwardin2: - (Busy Line /No Answer)- provides for the automatic routing of incoming calls to a preselected telephone number when the called telephone number is busy and/or does not answer within a determined number of rings. When Call Forwarding service is provisioned in a central office, the pre-selected forwarded telephone number must be within the same central office control group. No assurance can be given that transmission will be fully satisfactory during Call Forwarding service calls. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 50 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Call Forwarding - (Selective)- Selective Call Forwarding provides the Customer with the ability to forward incoming calls from pre-selected telephone numbers to another telephone number. The Customer can construct or modify a telephone number screening list. Incoming calls will be screened against the Customer s list and only those telephone calls from telephone numbers on the list will be forwarded. The Selective Call Forwarding Customer is responsible for the payment of charges (i., toll charges) for each call between the Selective Call Forwarding equipped telephone line and the line to which the call is being forwarded. Calls from numbers not on the list will receive standard call completion. The Customer must also subscribe to the Call Forwarding feature. Subscribers to Selective Call Forwarding activate the service and construct or modify the screening list by dialing *63 and following the prompts. This service may be temporarily deactivated by dialing *83. Call Return - (*69)- This feature allows the Customer to automatically return the most recent incoming call, even if it is not answered. If the telephone number is busy, Call Return will attempt to call the number for a maximum of thirty (30) minutes after the feature is activated. Once the call is established, the Customer will hear a special ring when the call can be completed. This is accomplished by the Customer activating a code. NOTE: Some telephones are only capable of providing a standard ring. Customers must contact the manufacturer or distributor of their telephone set if they have any questions. The operability of this call back feature is dependent upon whether the caller s originating telephone number can be recognized, or not. Call Return (usage sensitive) is available on a pay per use basis and the functionality is the same as Call Return. Call Return (usage sensitive) will be provisioned with local service unless customer requests the feature to be blocked or it is included in a package. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 51 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Call Trace - (Customer Originated)- Allows a customer to request an automatic trace of the last incoming call. This provides an easy way to trace obscene, threatening or harassing calls. A Call Trace may be activated at any time during or immediately following the call to be traced. The incoming call detail recorded by the Company showing the results of the trace (i., telephone number traced) will not be released to the customer. Such call detail shall be provided only to law enforcement authorities upon request. A trace cannot be successfully completed if the incoming call originates in a telephone central office not equipped for Call Trace Service. At its option or upon receipt of a proper request from a law enforcement agency, the Company will set up a temporary tracing arrangement using Call Tracing at no charge to the customer when in the judgment of the Company or law enforcement agency, the unwanted call(s) present a serious threat of harm or destruction of property. Call Waiting - This feature provides a tone signal that alerts the Customer talking on the line when a second call is incoming. A maximum of two calls may be in process at one time. A Customer who subscribes to Call Waiting can also inhibit the reception of the Call Waiting tone for the duration of a single call, preventing interruption of the call by activating the code (*70) to cancel Call Waiting. This functionality is automatically included with the Call Waiting feature at no additional cost to the Customer. Call Waitine: ID (With Name and Number)- Call Waiting ID with Name and Number is an enhanced version of Call Waiting ID. It designed for use by a Call Waiting subscriber. A customer who is off- hook on an existing call, is able to receive the telephone number of a new incoming call on their customer-provided premise equipment attached to the Customer s subscriber line. Additionally, the name found in the Company s records, applicable to the line originating the call, including the non-published and non-listed service is displayed on customer- provided premise equipment. The Customer must purchase the equipment separately, and it is not available under this tariff. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 52 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Speed DialiD!!- This feature allows the Customer to reach a list of frequently called numbers by dialing an abbreviated code. The Customer may call up to eight pre-selected numbers by dialing one-digit codes. Programming ofthese numbers is completed by the Customer. Three-Way Calling - Enables a customer to add a third party on an existing call without operator assistance, thereby establishing a three-way conversation. The transmission quality may vary depending on the distance and routing necessary and may not necessarily meet normal standards. Three-Way Calling (usage sensitive) is available on a pay per use basis and the functionality is the same as Three-Way Calling. Three-Way Calling (usage sensitive) will be provisioned with local service unless customer requests the feature to be blocked or it is included in a package. Caller ID - (Number Only)- This feature automatically displays a caller s telephone number, including non-published and non-listed service on a customer provided display unit. The customer must purchase the equipment separately, and it is not available under this tariff. Caller ID - (Name and Number)- Allows the Customer to identify most callers by letting himlher see the names and phone numbers on special display equipment. The customer must purchase the equipment separately, and it is not available under this tariff Caller ID Name and Number Blocking Per Line - (*67)- Any Company calling party may prevent the delivery of Calling Party Number and Calling Party Name to the called party by dialing an access code (*67 on their touch-tone pad or 1367 from a rotary telephone) immediately prior to placing a call. The access code will activate blocking on a per call basis. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 53 SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Priority Call (*61)- This feature permits the Customer to preselect telephone numbers that can be given a distinctive alerting signal or ring. The Customer can create or change a list of telephone numbers by dialing an activation code. NOTE: Some telephones are only capable of providing a standard ring. Customers must contact the manufacturer or distributor of their telephone set ifthey have any questions. Selective Call Rejection - Selective Call Rejection enables the Customer to block calls from up to fifteen (15) pre-selected telephone numbers. To block specified telephone numbers, the Customer builds a screening list via code activation. Customers may access their screening list to add telephone numbers by dialing *60. Customers may deactivate Selective Call Rejection by dialing *80. To block an unknown telephone number after receiving the call, the Customer enters a blocking code to add the number to the Customer s screening iist. In the event that facilities are unavailable to provide incoming call screening from the Customer s list standard call completion will occur. Customers whose telephone numbers are blocked are directed to a prerecorded announcement regarding the block. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 53. SERVICE DESCRIPTIONS (Continued) CUSTOM FEATURES (Continued) Distinctive Ring - Distinctive Ring allows a Customer to establish up to two telephone numbers on the same access line and to distinguish calls to each number by distinctive ringing patterns. The standard ringing pattern applies to the billing telephone number, while the dependent telephone number receives a distinctive ringing pattern for incoming calls. Distinctive Ring is available to single line residential customers where facilities are available. (N) When a Distinctive Ring Customer also subscribes to Call Waiting, incoming calls to the billing telephone number will activate the standard Call Waiting tone. Calls to dependent telephone number will activate a distinctive Call Waiting tone. When a Distinctive Ring Customer subscribes to any Call Forwarding service, the dependent telephone number may be forwarded to the same number as the billing telephone number or receive no forwarding treatment.(N) Issued: August 12, 2003 Effective: August 25, 2003 By: Melissa A. Drennan , Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho P~blic Utilities Commission OffIce of the SecretaryACCEPTED FOR FlUNG AUG 25 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 54 SERVICE DESCRIPTIONS (Continued) 3.4 DIRECTORY LISTINGS 3.4.1. General - Customers shall provide the Company with information for all listings. The Company will include the Standard listing in the White Pages (Alphabetical Section) of the telephone directory and will offer one additional listing to the Customer. The Customer must identify its non- published and non-listed telephone numbers for directory purposes. 3.4.2. Directory Listine: - Standard - The Customer will receive one Standard listing per telephone number, in the alphabetical section of the directory, at no additional charge. 3.4.3. Directory Listing - Additional - The term Additional listing denotes any White Page listing, regardless of form, in addition to the Standard listing. A monthly rate applies for one Additional listing. An additional listing may be any of the following: Names of members of the Customer s family or of persons residing in the Customer s household. When the Customer s name or names of other persons residing in the household is spelled in more than one way, additional listings ofthe alternative spelling are permitted. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 55 SERVICE DESCRIPTIONS (Continued) 3.4 DIRECTORY LISTINGS (Continued) 4.4 3.4. Non-Published Directorv Listings - Non-published telephone numbers are not listed in either the Company s directories or directory assistance records available to the general public. When a call is placed from a telephone number associated with a non-published listing, the number and name may be disclosed if the called party has equipment to display Calling Number Delivery and/or Calling Name Delivery. Customers may prevent the display of the calling number and name by activating Caller ill blocking. Non-Listed Directory Listings - Non-listed numbers are not listed in the Company s directories but are included in directory assistance records available to the general public. Reeulations - Incoming calls will be completed by the Company only when the calling party places the call by dialing the telephone number. The Company will adhere to this practice notwithstanding any claim of emergency the calling party may present. The acceptance by the Company of the Customer s request to refrain from publishing his/her telephone number in the directory does not create any relationship or obligation direct or indirect, to any other person than the Customer. The Company s liability, if any, for its gross negligence or willful misconduct or the right of the Customer to seek any legal remedy available for the same is not limited by this tariff. In the absence of gross negligence or willful misconduct with respect to any claim or suit brought by, or other legal remedies available to, the Customer for damages associated with publishing the telephone number of non-published service in the directory or disclosing said number to any person, the Company liability, if any, shall not exceed the monthly charges which the Customer may have made for such unpublished service for the period during which the service was affected. Except as otherwise indicated, the Customer indemnifies and saves the Company harmless against any and all claims for damages caused or claims to have been caused, directly or indirectly, by the publication/non-publication of the non published listed number or the disclosing/non-disclosing of said number to any person. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 56 SERVICE DESCRIPTIONS (Continued) 3.5 LOCAL OPERATOR SERVICES Directory Assistance Allows Customers to obtain help determining listed telephone numbers. A maximum of two (2) requested telephone numbers will be provided for each Directory Assistance call. Directory Assistance Call Completion Service Directory Assistance Call Completion (DACC) provides a Customer calling Directory Assistance with the option of having the call to the requested numbers completed. Directory Assistance Call Completion Service is furnished only where facilities are available. For local calls, charges for DACC are not applicable to Customers with disabilities that qualify for exemptions from Directory Assistance charges. Two types of Directory Assistance Call Completion are offered: Fully Automated: The Customer receives the requested directory number from an automated voice system. The Customer accepts DACC by depressing "1" from a Touch-Tone telephone when prompted by the DACC announcement. Semi-Automated: The Customer receives the requested directory number and then requests the operator to provide call completion to the requested number. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 57 SERVICE DESCRIPTIONS (Continued) LOCAL OPERATOR SERVICES (Continued) Busy Line Verification Provides operator assistance in determining if there is a conversation in progress at the called station. The charge only applies if 1) a conversation is detected, or 2) the line is detected to be off-hook but no conversation. 5.4 Busy Line Interruption Provides for operator interruption of a conversation in progress on a called station. A charge applies for each attempt to interrupt regardless of whether or not the called station releases the call. Busy Line Verification must be made prior to a Busy Line Interrupt and both service charges will apply. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 58 SERVICE DESCRIPTIONS (Continued) 3.5 LOCAL OPERATOR SERVICES (Continued) 5.5 Operator Assisted Operator Assisted station-to-station and person-to-person charges are determined by adding the appropriate Operator Assisted service charge and/or surcharge, including the applicable calling rate. The service charge categories for station-to-station Operator Assisted Calls are as follows: - Collect - Bill to Third Party - All Other Operator Assisted Calls A surcharge applies to Operator Assisted station-to-station and person-to- person calls. The surcharge applies in addition to the applicable per minute charge. Incoming Collect and Billed to Third party Calls can be blocked at the Customer s request. Issued: April 18 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 59 0 RATE SCHEDULES NON-RECURRING CHARGES 1.1 Service Connection Charges a. Local Service Connection (New Service) Charge b. Local Service Activation Charge c. Local Service Change Order Charge(s) Feature Service Charge Record Order Charge d. Local Service Move Order Charge(s) 1.2 Miscellaneous Charges Non-Recurring Charee $25.00 per line $25.00 per line $5.00 per line $5.00 per line $20.00 per line Recurring/Non-Recurring Charges a. Line Installation Charge and Outside Move b. Additional Line Installation Charge and Outside Move Restoration of Service Charged. Special Construction (Individual Case Basis) $52.00 per line $16.50 per line $20. (ICB) Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Comtel Telcom Assets LP d/b/a Excel TelecommunicationsQ\1 Idaho P.C. Tariff No. Fifth Revised Sheet No. 60 Replaces Fourth Revised Sheet No. 60 RATE SCHEDULES (Continued) LOCAL EXCHANGE SERVICES The following charges are applicable to customers located in Qwest Service Area Zone 1 as set forth in Section 2.1.2 A. of this tariff. Local Service Offerings:Monthly Rate: a. EXCEL MvLineSM StandAlone Local Service:$30. b. EXCEL Classic MvLinesM Basic Local Service Packa2e: -- Additional Line( s) $39.95 (I) $39.95 each (I) c. EXCEL Classic MvLinesM Value Local Service Packa2e -- Additional Line(s) $49.95 (I) $49.95 each (I) d. EXCEL Classic MyLineSM Complete Local Service Package $59.95 (I) Issued By:Becky Gipson Senior Director, Regulatory Affairs 433 East Las Colinas Boulevard, Suite 1300 Irving, Texas 75039 (972) 910-1900 Effective: March 17, 2007 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 1 7 2007 Issued: March 5, 2007 Boise, Idaho Comtel Telcom Assets LP d/b/a Excel TelecommunicationsQ\1 Idaho P.c. Tariff No. 3 Fifth Revised Sheet No. 61 Replaces Fourth Revised Sheet No. 61 RATE SCHEDULES (Continued) LOCAL EXCHANGE SERVICES (Continued) The following charges are applicable to customers located in Qwest Service Area Zone 2 as set forth in Section 2.1.2 B. of this tariff. Local Service Offerings:Monthly Rate: a. EXCEL MyLineSM StandAlone Local Service:$38. b. EXCEL Classic MyLineSM Basic Local Service Package: -- Additional Line(s) $47.95 (I) $47.95 each (I) c. EXCEL Classic MyLineSM Value Local Service Package -- Additional Line(s) $57.95 (I) $57.95 each (I) d. EXCEL Classic MvLineSM Complete Local Service Package $69.95 (I) Touch Tone Calling Service Prices for Touch Tone Calling Service, as defined in this tariff, are reflected in the Local Services Offers prices in 4.1 and 4., preceding. Customers subscribing to Touch Tone Calling Service will be billed at the following rate in addition to all charges associated with the Customer s basic local service plan: Monthly Rate $0. Issued By:Becky Gipson Senior Director, Regulatory Affairs 433 East Las Colinas Boulevard, Suite 1300 Irving, Texas 75039 (972) 910-1900 Effective: March 17, 2007 Idaho Public Utilities Commissioll Office of the Secretary ACCEPTED FOR FILING MAR 1 7 ZO07 Issued: March 5, 2007 Boise, Idaho . I Comtel Telcom Assets LP d/b/a Excel TelecommunicationsQ\1 Idaho P.c. Tariff No. 3 Third Revised Sheet No. 61.1 Replaces Second Revised Sheet No. 61.1 RATE SCHEDULES (Continued) Local Exchange Services (Continued) 2.4 EXCEL MyLineSM Bundled Service Packages - Rates and Charges The following charges are applicable to customers located in Qwest Service Area Zone 1 as set forth in Section 2.2 A. of this tariff. The EXCEL MyLine bundled service packages will be billed at the following rates in addition to all charges associated with the Customer s optional services and/or additional long distance usage, if any: EXCEL MyLineSM Basic Package With MyLineSM $.05 Plan Primary Line Additional Line With MyLineSM $.03 Plan Primary Line Additional Line Monthly Rate $39. $39. $42. $42. EXCEL MyLineSM Value Package With MyLineSM $.05 Plan Primary Line Additional Line With MyLineSM $.03 Plan Primary Line Additional Line Monthly Rate $49. $49. $52. $52. EXCEL MyLineSM Complete Package With MyLineSM $.05 Plan Primary Line Additional Line Monthly Rate $59. $59. Issued: March 5 , 2007 Effective: March 17, 2007 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING MAR 1 7 2007 Issued By:Becky Gipson Senior Director, Regulatory Affairs 433 East Las Colinas Boulevard, Suite 1300 Irving, Texas 75039 (972) 910-1900 Bo.;e. IdaII8 (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) Comtel Telcom Assets LP d/b/a Excel TelecommunicationsQ\1 Idaho P.c. Tariff No. Third Revised Sheet No. 61.2 Replaces Second Revised Sheet No. 61.2 RATE SCHEDULES (Continued) Local Exchange Services (Continued) EXCEL MyLineSM Bundled Service Packages - Rates and Charges The following charges are applicable to customers located in Qwest Service Area Zone 2 as set forth in Section 2.2 B. of this tariff. The EXCEL MyLine bundled service packages will be billed at the following rates in addition to all charges associated with the Customer s optional services and/or additional long distance usage, if any: EXCEL MyLineSM Basic Package With MyLineSM $.05 Plan Primary Line Additional Line With MyLineSM $.03 Plan Primary Line Additional Line Monthly Rate (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) Issued: May 16, 2006 $42. $42. $45. $45. EXCEL MyLineSM Value Package With MyLineSM $.05 Plan Primary Line Additional Line With MyLineSM $.03 Plan Primary Line Additional Line Monthly Rate $52. $52. $55. $55. EXCEL MyLineSM Complete Package With MyLineSM $.05 Plan Primary Line Additional Line Monthly Rate $65. $65. Effective: May 17 2006 Issued by: Becky Gipson Director -Regulatory Affairs 2440 Marsh Lane Carrollton, Texas 75006 (972) 478-3000 Idaho Public Util.ities Commission Office of the Secretary ACCEPTED FOR FILING MAR 1 7 ZO07 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Second Revised Sheet No. 62 Replaces First Revised Sheet No. 62 RATE SCHEDULES (Continued) CUSTOM FEATURE RATES The following a la carte features are furnished, as specified below: Per Month or Per Use Charge Anonymous Call Rejection - (*77) / (ACR)$3.95 per month (I) Auto Redial - (*66)$3.95 per month or (I) $0.95 per use Call Forwarding $3.95 per month (I) Call Forwarding - Busy Line $3.95 per month Call Forwarding - No Answer $3.95 per month Call Forwarding - Busy/No Answer $3.95 per month Call Forwarding - Selective $3.95 per month (I) Caller ill - Number Only $3.95 per month (R) Caller ill - With Name and Number $6.95 per month Caller ill - Name and Number Blocking Per Line $3.95 per month (I) Call Return (*69)$3.95 per month or (I) $0.95 per use Call Trace (*57)$1. 00 per use Call Waiting $3.95 per month (I) Call Waiting ill - With Name and Number $3.95 per month (I)(T) Distinctive Ring $3.95 per month (R) Priority Call (*61)$3.95 per month (I) Selective Call Rejection $3.95 per month (I) Speed Dialing $3.95 per month (I) - Three Way Calling $3.95 per month or (I) $0.95 per use Issued: April 23, 2004 Effective: May 4 2004 By:Becky Gipson Director - Regulatory Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 (214) 424-1000 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING May 4, 2004 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 63 RATE SCHEDULES (Continued) 4.4 DIRECTORY LISTINGS Monthly Recurring Charee Non-Recurring Charge 4.4.Directory Listing - Standard 4.4.2 Directory Listing - Additional 4.4.3 Directory Listing - Non-Published 4.4.4 Directory Listing - Non-Listed No Charge $0. $1.10 $1.10 No Charge $10. No Charge No Charge Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 64 RATE SCHEDULES (Continued) 4.5 LOCAL OPERATOR SERVICES Local Directory Assistance Service Charge, up to 2 listings per call $0.75 - Per Call Local Directory Assistance with Call Completion $0.75 - Per Call Busy Line Verification/Interrupt Service Charges $9.95 - Per Verification $9.95 - Per Interrupt 5.4 Operator Assisted Calling Service Charges - Sent Paid - Station Collect - Bill to Third Number - Person-to-Person Per Call Charge $3.45 $3.45 $3.45 $9. Operator Service Per Minute Rate: $0.55 per minute Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 65 COMMERCIAL LOCAL SERVICE DESCRIPTIONS Reserved For Future Use Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 66 COMMERCIAL RATE SCHEDULES Reserved For Future Use Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 67 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS SPECIAL CHARGES 1.1 Applications Special charges may be applied in addition to the usual service connection charges and monthly rates. Special charges apply primarily when unusual investment or expense will be incurred by the Company. Special charges will apply when: conditions require or the Customer request the provision of special equipment or unusual or nonstandard methods of plant construction installation or maintenance or a move of equipment or necessary facilities; the Customer s location requires the use of costly private right-of-way; and the proposed service is of a temporary nature, and the plant to be placed would not be useful to the Company in the general conduct of its business after that service was discontinued. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 68 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS SPECIAL CHARGES 1.2 Customer Requirements Temporary Construction - The Customer shall be charged the estimated cost of construction and removal of the plant which would not be of value to the Company, less the estimated net recovery value of the material used. The Company may require the Customer to pay the cost of construction plus the cost of removal, less salvage for temporary construction perfonned in advance of permanent construction or to provide temporary service. The Company shall retain title (if applicable) to all plant constructed, as specified within this tariff, provided wholly or partially at a Customer s expense. When attachments are made to poles of other companies, instead of providing construction for which the Customer would be charged under the provisions of this section, the Customer shall pay the other company s cost for such attachments. The Customer is required to pay the construction charges made by another telephone company providing facilities to connect with the facilities of the Company. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 69 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) LINE EXTENSIONS Conditions for Line Extension Charges Construction Charges for line extensions are applied to Customer s with abnormally long extension requirements to prevent unreasonable burdening of the general body of existing Customers or service subscribers. Rules for Line Extension Charges All costs will be computed on a current basis, and material cost will be computed on the basis of the extension of the minimum sized cable used by the Company or its designated facilities provider to the Customer. The Company will determine the type of cable plant extension required on the basis of current and projected conditions and estimate the cost accordingly. The construction charge for line extensions is apportioned equally among all Customers of a group. Customers may be required to make advance payments to cover all or a portion of the excess construction charges for exchange service or special service arrangements when in the Company s judgement there is evidence of credit risk. A cash deposit may also be required as specified in Rules and Regulation, Section 2., on Deposits. Payments for line construction are not refundable, and no credit will be allowed for future installations on line extensions constructed under the above regulations. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. 3 Original Sheet No. 70 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) LINE EXTENSIONS (Continued) Poles on Private Property The Company or its designated facilities provider will provide the poles on private property which are used in serving an individual Customer at no cost to the Customer except in cases where the Customer is required to pay for constructing the line extension. Poles requested by the Customer in excess of those deemed necessary by the Company, will be charged to the Customer at the installed cost. 2.4 Provisions of Private Rights-of-Way The Company s obligation to provide service through line extension depends entirely on its ability to secure, retain and maintain suitable rights-of-ways without incurring unreasonable expense. When conditions require, Customers shall provide, without expense to the Company, private rights-of-way as needed. Any and all private rights-of-way permit requirements and any and all associated costs will be the responsibility of the Customer and must be furnished before a plant extension project begins. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 71 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) SPECIAL CONSTRUCTION Construction on Private Property The Company or its designated facilities provider will furnish an average amount of entrance and distribution facilities, provided the facilities are of the standard type normally furnished for the particular location or kind of service. If additional entrance or distribution facilities are required, or if conditions require special equipment, maintenance or methods of construction, if the installation is for a temporary purpose, or if for any other reason, the construction costs are excessive as compared with the revenue to be derived from the project, the Customer may be required to pay for costs over and above the costs applicable for a normal installation. The Customer will provide the Company upon request and without charge written permission for the placement of Company facilities (or the facilities of a Company-designated service provider) on their property. The Customer is responsible for providing satisfactory entrance to the building and space for mounting any necessary network protection equipment. Temporary Service Where plant construction is required to provide any temporary service or facility, or where it is necessary to place temporary construction in advance of permanent construction in order to meet the Customer requirements, the Company may require the Customer to pay the nonrecoverable costs of the temporary construction or to contract for service beyond the initial period, or both. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 72 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) SPECIAL CONSTRUCTION (Continued) Service Provided to Movable Premises When telephone service is provided to movable premises by means of aerial plant, the Customer shall provide a clearance pole if the Company considers it necessary. The clearance pole must comply with the Company s specifications. The Customer shall place, own and maintain the pole. However, if the Customer elects and the Company agr~es, the Company or its designated service provider will place, own and maintain the pole and bill the Customer the cost of placing the pole. Where plant construction is required to provide any service or facility to a movable premises, and it is necessary to place temporary construction in advance of permanent construction in order to meet the Customer s requirements, the Company may require the Customer to pay the nonrecoverable costs of the temporary construction or to contract for service beyond the initial period, or both. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 73 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) SPECIAL CONSTRUCTION (Continued) 3.4 Service to Residential and Commercial Developments The construction charges, allowances and provisions previously specified in this Section contemplate the extension of facilities into areas of normal growth and development. Where facilities are to be extended into new areas of residential or commercial real estate development which, in the Company s opinion, are of a promotional or speculative nature, the Company may require an advance deposit equal to all or a portion of the costs of such construction, depending on the circumstances in each case. This advance deposit will be payable prior to the start of construction. The Company and the developer may enter into a contractual agreement that provides for the periodic refund of portions of the deposit as Customers in the development receive telephone service, and other terms of the contract are met. The contract will specify the estimated number of telephone customers expected to receive service within the area and the time required to complete the project (not to exceed five years). The contract will provide that the construction charge be recomputed to reflect regular tariff allowances, design changes made by the developer, damage to telephone facilities by persons other than Company employees or agents or unusual construction requirements. Periodic refunds to the developer will be adjusted accordingly. The Customer for telephone service to a development is required to provide the Company, at his own expense, the necessary easements for installation and maintenance of telephone facilities clear the ground where facilities are to be installed according to Company specifications and request installation of telephone facilities at an appropriate time during construction of the project to avoid unnecessary costs to the Company. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 74 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) SPECIAL CONSTRUCTION (Continued) Underground Service Connections When a Customer requests that underground service connections be installed instead of aerial facilities which would ordinarily be used, or when aerial facilities are used to provide service, and the Customer subsequently requests that facilities be placed underground, the following regulations apply: the Customer shall pay the cost on constructing and maintaining underground conduits which will be built according to Company specifications or according to the specifications of the Company designated service provider; any ducts required in the underground conduit by the Company to furnish service shall be reserved for its exclusive use; if a Customer requests that cable be installed in a trench, the trench shall be constructed and back filled under the Company supervision at the Customer s expense; the Company or its designated service provider will maintain and replace cable installed in conduit where the Company has inspected and approved the conduit. The Company or its designated service provider will repair or replace cable in conduit or trench necessitated by damage caused by the Customer or his representatives, only at the Customer s expense; and the Company or its designated service provider may replace existing aerial facilities with underground facilities in connection with planned projects or during its normal operations. If a Customer requests the removal and replacement of existing aerial facilities with underground facilities prior to the time of normal replacement, the Customer will be responsible for the expense incurred by the Company in making the replacement. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 75 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) 7.4 SPECIAL SERVICE ARRANGEMENTS 7.4.General If a Customer s requirements cannot be met by regular service arrangements, the Company will provide, where practical, special service arrangements at charges equal to the estimated cost of furnishing such facilities. These special service arrangements willbe provided if the provision of such arrangements is not detrimental to any other services furnished under the Company tariffs. If any type of qualifying special assembly device is subscribed to by more than three (3) customers, the Company may file the offering as a general service offering in the appropriate tariff section. 7.4.Rates and Charges 7.4.Rates for special service arrangements are equivalent to the estimated costs of furnishing the special service arrangements. 7.4.Estimated costs, which consist of an estimate of the total cost to the Company of providing the special service arrangement, may include the following: cost of maintenance; cost of operation; depreciation on the estimated installed cost of any facilities used to provide the special service arrangement based on anticipated useful service life less estimated net salvage value; general administration expenses, including taxes on the basis of average charges for these items; any other item of expense associated with the particular special service arrangement; and an amount, computed on the estimated installed cost of the facilities used to provide the special service arrangement for return on investment. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. 3 Original Sheet No. 76 0 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS (Continued) 7.4 SPECIAL SERVICE ARRANGEMENTS (Continued) 7.4.Rates and Charges (Continued) The estimated installed cost described above will include the costs of equipment and materials provided or used, plus estimated labor costs, including the cost of installation, engineering, supervision transportation, rights-of-way, in addition to other items chargeable to the capital accounts. 2.4 Special service arrangement rates are subject to revision depending on changing costs. 7.4.5 If and when a special service arrangement becomes a tariffed offering, the tariffed rate or rates will apply from the date of tariff approval. 7.4.6 The following rate treatments may be used in connection with charges for special service arrangements: monthly rental or termination agreement with or without an installation charge; and installation charge only. 5 OTHER REGULATIONS Line extensions and special service arrangements are further subject to the regulations specified in the tariffs of this Company, or in the tariffs of the Company s designated service provider, as they now exist, and any revisions additions or supplements which may be made in the future. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.C. Tariff No. Original Sheet No. 77 LOCAL MARKET TRIALS Purpose - A market trial is intended to enable the Company to test its ability to provide services that may eventually be made available to the general public. As a part of a market trial, the Company may need to test the capabilities of the systems required by a proposed service, including, but not limited to, systems needed to establish, provision, operate, bill and/or collect for a service, whether such systems are provided solely by the company or in combination with systems provided by other carriers or vendors. A market trial is not an offer to provide service to the general public. Eligibility - The Company may limit customers who are eligible to receive a service that is offered as part of a market trial, including but not limited to, limitations on the number of customers or the classes of customers who may subscribe to the service during the market trial. Additionally, the Company may limit the market trial to customers who are employees of the Company. Availability - The Company, at its option, may choose to offer a market trial service on a statewide basis or may limit the availability of a market trial service to a smaller geographic area. The area in which a market trial service is available may include all or part of an exchange and need not conform to existing exchange area boundaries. 8.4 Duration - A market trial may be conducted for any period of time defined by the Company, not to exceed 12 months. Notice - The Company will notify the Commission in writing of any local market trial services being offered in Idaho. Applicability of Other Tariff Provisions - If the terms and conditions of the market trial conflict with other provisions of this tariff, the market trial terms and conditions shall govern the market trial service offering. In all other instances, a market trial shall be subject to the other terms and conditions for service as contained in this tariff. Issued: April 18, 2003 Effective: April 29, 2003 By: Melissa A. Drennan, Esq. Vice President -- External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING April 29, 2003 Boise, Idaho Excel Telecommunications, Inc.Idaho P.c. Tariff No. Original Sheet No. 78 SECTION 9 - PROMOTIONAL OFFERINGS From time to time, the Company may provide certain special offerings to its Customers in the form of service promotions. These special offerings may be limited to certain dates, times and locations. The Company s service promotions are listed below: (N) EXCEL MyLine Basic Caller ID Promotion Beginning September 1, 2003 and ending September 30, 2003, Excel offers the MyLine Basic and Caller ill Promotion to new residential Customers in the State of Idaho. New Customers who subscribe to EXCEL MyLine Basic Local Service Package and Caller ill during the aforementioned time period will be eligible to receive a billing Grec!it to reimburse the Caller ill monthly recurring charges for the first three months of service. The billing credit will be applied to the Customer s account during the third month of service and should appear on the same invoice as the Customer s third monthly recurring charge for the Caller ill feature. The Customer must remain subscribed to both the EXCEL MyLine Basic Local Service Package and Caller ill for the entire three-month period in order to be eligible to receive the billing credit, and the Customer s account must be in good standing.(N) Issued: August 21, 2003 Effective: September 1, 2003 Issued By: Melissa A. Drennan, Esq. Vice President - External Legal Affairs Excel Telecommunications, Inc. 1600 Viceroy Drive Dallas, Texas 75235 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING S E P 1.- 2003 Boise. Idahe