20060320Exhibit A Proposed Tariff.pdf

EXHIBIT A
COMTEL TELCOM ASSETS LP
d/b/a V ARTEC TELECOM(ID
PROPOSED LOCAL EXCHANGE TARIFF
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Page Title
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
TITLE PAGE
IDAHO LOCAL TELECOMMUNICATIONS TARIFF
This tariff contains the description and regulations applicable to the furnisrung of Local Exchange Services
provided byComtel TelcomAssetsLP d/b/a VarTec Telecom with principal offices at c/o Paul Winters
500 Boylston Street, 17th Floor, Boston, Massachusetts 02116. This tariff applies to Local Exchange
Services furnished within the state ofldaho. This tariffis on file with the Idaho Public Utilities CommissIOn
where copies may be inspected, during normal business hours.
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702
The name, address and telephone number for the person who is responsible for providing information with
respect to the operating procedures of Com tel TelcomAssets LP d/b/a VarTec Telecom are listed below.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original Page 1
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
CHECK SHEET
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* New or Revised
ISSUED:March 20, 2006 EFFECTIVE:May 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 2
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
TABLE OF CONTENTS
SECTION PAGE
Title Page
........... ................. ..................................
Title
Check Sheet ..................................................................
Table of Contents...................................... .......................
Tariff Format "
...........
Application of Tariff
................................... .......................
1.0 Definitions .............................................................1.1 Definitions of Terms
........ .......... ...........................
Glossary of Acronyms .............................................
RulesandRegulations ...................................................
Undertaking of Company...................................... .....
1.1 General.. ................................................
Scope ....................................................
1.3 Limitations ........................
..... ................
1.4 TermsandConditions
................................. .....
Liability of the Company
............... .....................
Notification of Service ......................................
1. 7 Provision of Equipment and Facilities. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
1.8 Non-Routinelnstallation .....................................
Ownership of Facilities ...................................
10 Special Construction
........ ...............................
ProhibitedUses ...............................
.. ...............
Discontinuance and Restoration of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Intentional Abuse of Service ..................................
Disconnection of ServIce for Cause. . . . . . . . . . . . . . . . . . . . . . . . . . .
. .
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 3
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID
3.3 Restoration of Service .......................................
CustomerObligationsandLiability...................................
Claims .........................................................
CustomerEquipmentanChannels....................................
Interconnection of Facilities............................. ......
6.2 Customer Responsibility .....................................
Inspections "
Payments and Charges .............................................
Payment for Service .........................................
Alternative Payment Processing. . . . . . . . . . . . . . . . . . . . . . . . . 34
Taxes ....................................................
8.3 Establishment and Re-establishment of Credit . . . . . . . . . . . . . . . . . . . . 35
8.4 BillingandCollection .......................................
BillingDisputes ............................................
6 LatePaymentFee...........................................
7 Multi-brand and Affiliate Credit and Collections Practices. . . . . . . . . . . 38
Cancellation, Discontinuance and Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cancellation of Application for Service. . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cancellation of Service ......................................
Discontinuance of Service ....................................
9.4 Changes in ServIce........................................ ..10 Credit Allowance - Directory Listings .................................11 Allowances for Interruptions in Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
11.1 LimitationsonAllowances ...................................12 TransfersandAssignments .........................................13 NoticesandCommunications .......................................
2.14 Violation of Regulations ...........................................
ServIce Descriptions ....................................................1 General.........................................................
SECTION
2.4
ISSUED:
(Acceptance Stamp)
TABLE OF CONTENTS (Continued)
PAGE
March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 4
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID
SECTION
3.2
ISSUED:
(Acceptance Stamp)
TABLE OF CONTENTS (Continued)
PAGE
ServiceAreasandZones .....................................
BasicResidentiaILocaIService......................................
3.2.1 OneChoiceiIDClassicElitePackage .................
;...........
3.2.2 One ChoiceiID Additional Line Service
. . . . . . . . . . . . . . . . . . . . . . . . . . .
VarTec Friends-FreesM Classic Package . . . . . . . . . . . . . . . . . . . . . . . 55
3.2.4 VarTec Friends-FreesM Package
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.One ChoiceiID Classic Unlimited Package. . . . . . . . . . . . . . . . . . . . . . . . . 66
6 OneChoiceiIDBasicPackage...................................
7 OneChoiceiID SelectPackage ..................................
3.2.8 OneChoiceiIDElitePackage ...................................
9 OneChoiceiIDUnlimitedPackage ...............................
10 Additional Line Service ......................................
Call Management Features................................... .......
AutoRedial ...............................................
Call Forwarding ............................................
3.3.3 CallForwarding-BusyLine ..................................
3.4 Call Forwarding-No Answer .................................
Call Forwarding - Busy LineINo Answer . . . . . . . . . . . . . . . . . . . . . . . . 80
Selective Call Forwarding ....................................
3.3.Selective Call Rejection...................................... 81
Call Waiting............................................ ...
9 CallerlD-NumberOnly .....................................
10 CallerID-Name&Number ..................................
3.3.11 Speed Calling............................................ ..
12 Three-WayCalling..........................................
13 AnonymousCallRejection ...................................
14 CallWaitinglD ............................................
3.3.15 AutoCallRetum ...........................................
March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 5
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID
DirectoryListings.................................................
3.4.1 Non-PublishedService.......................................
3.4.2 Non-ListedService .........................................
3.4.ResidentialAdditionalListings ................................
OperatorAssistanceServices........................................
1 BusyLineVerification.......................................
BusyLinelnterrupt .........................................3 CallTrace.................................................
5.4 LocalOperatorServices......................................
Service Order Charges .............................................
DirectoryAssistance ..............................................
7.1 Directory Assistance Call Completion. . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rate Schedules .........................................................1 General.........................................................4.2 Basic Residential Local Service - Rates and Charges . . . . . . . . . . . . . . . . . . . . . 96
4.2.One Choice(ID Classic Elite Package - Rates and Charges. . . . . . . . . . . . . 96
4.2.One ChoiceiID Additional Line Service - Rates and Charges . . . . . . . . . . 97
3 Friends-FreesM Classic Package - Rates and Charges . . . . . . . . . . . . . 97
4.2.4 Friends-FreesM Package - Rates and Charges . . . . . . . . . . . . . . . . . . . 98
4.2.One ChoiceiID Classic Unlimited Package - Rates and Charges. . . . . . . . 98
One ChoiceiID Bundled Services Packages - Rates and Charges. . . . . . . . 99
4.2.Additional Line Service - Rates and Charges . . . . . . . . . . . . . . . . . . . . 100
Call Management Features - Rates and Charges
. . . . . . . . . . . . . . . . . . . . . . . .
101
Service Order Charges - Rates and Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Operator Assistance - Rates and Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Directory Listings and Directory Assistance - Rates and Charge . . . . . . . . . . . 104
Alternative Payment Processing Fees ................................104
SECTION
3.4
4.3
4.4
ISSUED:
(Acceptance Stamp)
TABLE OF CONTENTS (Continued)
PAGE
March 20, 2006
By:
EFFECTIVE :May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 6
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
TARIFF FORMAT
Page Numbering - Page numbers appear in the upper right hand corner of the page. Pages are numbered
sequentially and from time to time new pages may be added to the tariff. When a new page is added
between existing pages, a decimal is added to the preceding page number. For example, a new page
added between Pages 3 and 4 would be numbered 3.
Explanation of Symbols - When changes are made in any tariff page, a revised page will be issued
canceling the tariff page affected. Changes will be identified on the revised page( s) through the use of the
following symbols:
(C)to signify changed regulation.
(D)to signify discontinued rate, regulation, or text.
(I)to signify increased rates.
(M)to signify material relocated from one leaf to another without change.
(N)to signify new rate, regulation, or text.
(R)to signify reduced rate.
(S)to signify reissued material.
(T)to signify a change in text, but no change in rate or regulation.
(Z)to signify a correction.
In addition to symbols for changes, each changed provision in the tariff shall contain a vertical line in the
right hand margin of the page which clearly shows the exact number of lines being changed.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 7
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
APPLICATION OF TARIFF
This tariff applies to the furnislllng of Local Exchange Services, as defined herein, by VT. Local Exchange
Services are furnished for the use of Customers in placing and/or receiving local telephone calls within the
Local Service Area as defined herein. Services, features and functions will be provided where facilities
including but not limited to, billing capability, technical capability and the ability ofVT to purchase service
elements from appropriate tariffs for resale are available.
The provision of Local Exchange Services is subject to existing regulations and terms and conditions
specified in this tariff and VT's current tariffs , and may be revised, added to or supplemented by
superceding issues.
VT reserves the right to offer its Customers a variety of competitive services as deemed appropriate by
VT.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 8
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
1.0 DEFINITIONS
1.1 Definitions of Terms
Account - A Customer record relating to service or equipment billed to a single telephone
number. Service may be provided to one premises or may extend to another premises as
long as it is part ofthe main telephone number.
Building - The term "same building" is to be interpreted to mean a structure under one
roof, or two or more structures on the same premises which are connected by a covered
passageway in which the wires or cables of the telephone company may be placed without
exposure to outside electrical circuits or the weather. In no case can conduit be
considered as a covered passageway. The term "same building" does not include those
buildings connected by a covered public mall.
Central Office - A common carrier switching center in which trunks and loops are
terminated and switched.
Collect Call- Denotes a billing arrangement by which the charge for a message may be
reversed provided the charge is accepted at the called service point. A collect call may
be billed to a Calling Card or third number. If the called service point is identified as a Pay
Telephone, the charges must be billed to a Calling Card or third number.
Communications System - Channels and other facilities which are capable, when not
connected to the Telecommunications Network, of two-way communications between
terminal equipment.
Company or Carrier - Comtel Telcom Assets LP d/b/a VarTec Telecom unless
otherwise clearly indicated by the context.
Construction Charge - A separate initial charge made for construction of pole lines
circuits, facilities, etc., in excess of that contemplated under the rates quoted herein.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 9
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
1.0 DEFINITIONS (Continued)
1.1 Definitions of Terms (Continued)
Customer - The person, firm, corporation or other entity which initiates a call on VT'
network, or accepts billing for the call on VT's network , subject to the terms and
conditions of VT' s tariff regulations.
Demarcation Point - The point of demarcation and/or interconnection between a
telecommunication provider s facilities and terminal equipment, protective apparatus or
wiring at a subscriber s premises. Telephone company installed facilities at! or constituting
the demarcation point shall consist of wire and/or ajack conforming to Sub-part F of Part
68 of the Federal Communications Commission s rules.
Directory Listing - The publication in the white pages telephone directory of information
relative to the Customer s assigned telephone number, by which telephone users are
enabled to ascertain the telephone number of a desired individual or business.
Equipment Space - An area or areas, agreed upon by the parties, located on or within
a structure that is specifically designated for the purpose ofterminating regulated telephone
services and housing facilities. The necessary security, lighting, commercial power and
environmental controls are provided within this area.
Exchange - A telephone system which provides for service within a specified area known
as the "Exchange Area.
Installation Charge - An initial and non-recurring charge made under certain conditions
covering the cost or portion of the cost of the work of connecting and furnislllng telephone
servIce.
InterLA T A - Calls or circuits between different Local Access and Transport Areas.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
1.0 DEFINITIONS (Continued)
Definitions of Terms (Continued)
IntraLA T A - Calls or circuits totally within the same Local Access and Transport Area.
Jurisdiction - A geographic area meeting each of the following conditions: presided over
by the same regulatory body, within the boundary of a single state and an area in which
is authorIzed to provide service.
Local Access and Transport Area - A geographic area established for the
administration oftelecommunications service. It encompasses designated local operating
telephone company exchanges which are grouped to serve common social economic and
miscellaneous purposes.
Local Exchange Service - Local telephone service provided by any individual
partnership, association, joint-stock company, trust, governmental entity or corporati n.
Local Service Area - The area within which service is furnished between stations without
charge other than the regular exchange service charge, whether the service is flat rated or
measured.
Network Control Signaling - The transmission of signals used in the
telecommunications system which performs functions such as supervision (control
status and charging signals), address signaling (e., dialing), calling and called numl e
identification, audible tone signals (call progress signals indicating re-order or busy
conditions, alerting, coin denominations, coin collect and coin return tones) to contrc
the operation of switching machines in the telecommunications system.
Pay Telephone - The equipment placed by a Payphone Service Provider to facilitate
the provisioning of pay telephone service to the Customer. Such service is utilized b
the use of coins or alternative billing mechanisms.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
1.0 DEFINITIONS (Continued)
1.1 Definitions of Terms (Continued)
Premises - All portions ofthe same building occupied by the same Customer, provided
that 1) the portions are not separated from each other by intervening offices, rooms or
suites not occupied by the Customers, or 2) the portions on different floors are contiguous
and that the portion on the upper floor is directly above the portion occupied on the lower
floor. All of the buildings occupied by the same Customer, provided that all of the
buildings are located on the same plot of ground and are not intersected by a public
highway (A public highway is considered to mean a vehicular thoroughfare which is
governmentally owned).
Station - The network control signaling unit, data set or other equipment at the
Customer s premises which enables the Customer to establish the communications
connections to effect communications through such connections. Denotes a termination
an individual exchange line or PBX trunk provided in accordance with the provisions of
this tariff, in switclllng equipment located in an exchange foreign to the exchange in which
the Customer is located.
Subscriber - The person, fIrm, partnership, corporation, or other entity who designates
the Company as its primary carrier for telecommunications service. Thus, the Subscriber
has a pre-existing business arrangement with the Company and is also a customer.
Telecommunications Network - All facilities of the telephone company that are used to
provide its services.
Telephone Company - Comtel Telcom Assets LP d/b/a VarTec Telecom
Telephone Number - A designation assigned to a subscriber s station for convenien e
in operating. Telephone numbers may include the name of a central office, which is
termed the "Central Office Designation.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
1.0 DEFINITIONS (Continued)
1.1 Definitions of Terms (Continued)
Termination Charge - A charge made to a subscriber ifthe contract is terminated prior
to the expiration of the contract period.
1.2 Glossary of Acronyms
Central Office
CPE -Customer Provided Equipment
DTMF -Dual Tone Multi-Frequency
ILEC -Incumbent Local Exchange Carrier
LEC -Local Exchange Carrier
LATA -Local Access and Transport Area
PBX -Private Branch Exchange
PIC Primary Interexchange Carrier
Comtel Telcom Assets LP d/b/a VarTec Telecom
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS
Undertaking of Company
1.1 General
VT undertakes to provide the services offered in this tariff according to the terms
and conditions and at the rates and charges specified herein.
The furnishing of Local Exchange Services consists of one-way or two-way
communication to or from a Demarcation Point on the Customer s premises and
another Demarcation Point within a Local Service Area as specified in Section 3
of this tariff.
Services, features and functions will be provided where facilities include, but are
not limited to, billing capability and technical capability and such capabilities are
available to VT without unreasonable expense.
A month is considered to have thirty (30) days for the purpose of computing
charges in this tariff.
Some services listed in this tariff (e., interexchange services) are offered in
conjunction or association with services made available in VT' s Idaho P.U. C.
Telecommunications Services Tariff. For such services, the rules, regulations
terms and conditions detailed in VT's interexchange tariff also apply.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.2 Scope
VT undertakes to furnish Local Exchange Services within the state ofldaho under
the terms and conditions of this tariff. Service is available twenty-four (24) hours
a day, seven (7) days a week. The Company adopts the exchange maps and legal
descriptions filed with the Commission by QWEST listed in Section 3.
VT is responsible under this tariff only for the services and facilities provided
herein. Should Customers use such services and facilities to obtain access to
services offered by other providers, VT assumes no responsibility for such other
servIce.
1.3 Limitations
VT reserves the right to limit or allocate the use of existing facilities, or of
additional facilities offered by VT when necessary because oflack of facilities or
due to some other cause beyond VT's control.
The furnislllng of service under this tariff is subject to availability on a continuing
basis of all necessary facilities from the ILECs or other providers to VT for resale.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.4 Terms and Conditions
Customers may be required to enter into written service orders which shall contain
or reference a specific description of the service ordered, the rates to be charged
the duration of the service, and the terms and conditions in this tariff. The
Customer may also be required to execute any other documents as may
reasonably be requested by VT in connection with the provisioning of Local
Exchange Services.
At the expiration of any term specified in a service order, or in any extension
thereof, service shall continue on a month to month basis at the then current rates
unless terminated by either party pursuant to an executed contract between the
Customer and VT or pursuant to Idaho Code. Any termination shall not relieve
the Customer of its obligation to pay any charges incurred under the service order
and this tariff prior to termination. The rights and obligations which by their nature
extend beyond the termination of the term of the service order shall survive such
termination.
This tariff shall be interpreted and governed by the laws of the state of Idaho.
Other telecommunications companies must not interfere with the right of any
person or entity to obtain service directly from VT.
The Customer has no property right to the telephone number or any other number
designation associated with services furnished by VT. VT reserves the right, on
sixty (60) days notice, to change such numbers, or the central office designation
associated with such numbers, or both, assigned to the Customer, whenever VT
deems it necessary to do so in the conduct of its business.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company
VT shall not be liable for any act or omission of any entity furnishing to VT or
VT's Customers facilities or equipment used for or with the services VT offers or
for the acts or omissions of other telecommunications companies or Local
Exchange Carriers.
With respect to any claim or suit, by a Customer or by others, for damages
associated with the ordering (including the reservation of any specific number for
use with a service), installation (including delays thereof), provision, termination
maintenance, repair, interruption or restoration of any service or facilities offered
under this tariff, and subject to the provisions of this tariff, VT' s liability, if any,
shall be limited as provided herein.
The liability ofVT for damages arising out of the furnislllng of its services, including
but not limited to, mistakes, omissions, interruptions, delays, or errors, other
defects, or representations by VT, or use of these services or damages arising out
of the failure to furnish the service whether caused by acts or omission, shall be
limited to the extension of allowances for interruptions as set forth in Section 2.11.
The extension of such allowances for interruption shall be the sole remedy of the
Customer and the sole liability ofVT. VT will not be liable for any direct, indirect
incidental, special, consequential, exemplary or punitive damages to Customer as
a result of any Company service, equipment or facilities, or the acts or omissions
or negligence of VT's employees or agents.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company (Continued)
VT shall not be liable for any defacement of or damage to Customer premises
resulting from the furnishing of services or equipment on such premises or the
installation or removal thereof, unless such defacement or damage is caused by
gross negligence or willful misconduct ofVT' s agents or employees. No agents or
employees of other telecommunications companies shall be deemed to be agents
or employees ofVT.
VT shall not be liable for any delay or failure of performance or equipment due to
causes beyond its control, including but not limited to the following: acts of God
fire, flood, explosion or other catastrophes; law, order, regulation, direction, action
or request of the United States government or of any other government, including
state and local governments having or claiming jurisdiction over VT or of any
department, agency, commission, bureau, corporation or other instrumentality of
anyone or more of these federal, state, or local governments, or of any military
authority; preemption of existing service in compliance with national emergencies;
insurrections; riots; wars; unavailability of rights-of-way or materials, or strikes
lockouts, work stoppages, or other labor difficulties.
VT shall not be liable for any damages or losses due to the fault or negligenc~
, or any omission by, the Customer or due to the failure or malfunction of
Customer-provided equipment or facilities.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company (Continued)
The Customer shall indemnify and hold VT harmless ITom any and all loss, claims
demands, suits or other action, or any liability whatsoever, whether suffered
made, instituted, or asserted by another party or person(s), and for any loss
damage, or destruction of any property, whether owned by the Customer or
others, caused or claimed to have been caused directly or indirectly by the
installation, operation, failure to operate, maintenance, removal, condition, location
or use of any installation provided by VT. VT reserves the right to require each
Customer to sign a service order acknowledging acceptance of the provisions of
this section as a condition precedent to such installations.
Notwithstanding the Customer s obligations as set forth in Section 2.4, VT shall
be indemnified, defended, and held harmless by the Customer or by others
authorized by it to use the service against any claim, loss or damage arising ITom
Customer s use of services furnished under this tariff including:
(a)claims for defamation, libel, slander, invasion of privacy, infringement of
copyright, unauthorized use of trademark, trade name, or service mark
unfair competition, interference with, misappropriation or violation of any
contract, proprietary or creative right, or any other injury to any
proprietary or creative right, or any other injury to any person, property
or entity arising ITom the material, data, information or content, revealed
, transmitted, processed, handled or used by VT under this tariff;
(b)patent infi'ingement claims arising ITom combining or connecting the service
offered by VT with apparatus and systems of the Customer or others and
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company (Continued)
(c)all other claims arising out of any act or omission of the Customer or
others in connection with any service provided by VT pursuant to this
tariff.
The entire liability ofVT for any claim, loss, damage or expense ITom any cause
whatsoever shall in no event exceed sums actually paid to VT by the Customer for
the specific services giving rise to the claim.
VT makes no warranties or representations, express or implied, including
warranties of merchantability or fitness for a peculiar use, except those
expressly set forth herein.
VT shall not be liable for any act or omission of any other company or
companies furnishing a portion of the service, or for damages associated with
service, channels or equipment which it does not furnish, or for damages whi
result from the operation of Customer-provided systems, equipment, facilitie~
or services which are interconnected with VT services.
The underlying service provider shall intercept all calls to a number listed
incorrectly in the telephone directory until a new directory is distributed or a
correction sheet is mailed to each Customer.
In conjunction with a non-published telephone number, VT will not be liable
failure or refusal to complete any call to such telephone when the call is not
placed by the number. VT will try to prevent the disclosure of the number of
such telephone but will not be liable should such number be divulged.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 20
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company (Continued)
When a Customer with a non-published telephone number places a call to the
Emergency 911 Service, VT will release the name and address of the calling party,
where such information can be determined to the appropriate local governmental
authority responsible for the Emergency 911 Service upon request of such
governmental authority. By subscribing to service under this tariff, Customer
acknowledges and agrees with the release of information as described herein.
With respect to Emergency 911 Service, the following applies:
This service is offered as an aid in handling assistance calls in connection
with fire, police and other emergencies. VT is not responsible for any
losses, claims, demands, suits or any liability whatsoever, whether
suffered, made, instituted or asserted by the Customer or by any other
party or person for any personal injury to or death of any person
persons, and for any loss, damage or destruction of property, whether
owned by the Customer or others, caused or claimed to have been caused
by mistakes, omissions, interruptions, delays, errors or other defects in the
provision of this service or installation, operation, failure to operate
maintenance, removal, presence, condition, location or use of any
equipment and facilities furnishing this service.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.5 Liability of the Company (Continued)
Neither is VT responsible for any infringement or invasion of the right of
privacy of any person or persons, caused or claimed to have been caused
directly or indirectly, by the installation, operation, failure to operate
maintenance, occasion by the use of Emergency 911 service features and
the equipment associated therewith, or by any services furnished by VT
including but not limited to, the identification of the telephone number
address or name associated wit the telephone used by the party or parties
accessing Emergency 911 service, and which arise out of the negligence
or other wrongful act ofVT, the Customer, its Customers, agencies or
municipalities, or the employees or agents of anyone of these.
The included tarifflanguage does not constitute a determination by the CommIssion
that a limitation ofliability imposed by the Company should be upheld in a court
oflaw. Acceptance for filing by the Commission recognizes that it is a court'
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 22
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.6 Notification of Service
VT will provide the Customer reasonable notification, including the planned date
time and duration, of activities affecting service that may occur in normal operation
of its business. Such activities may include but are not limited to, equipment or
facilities additions, removals or rearrangements and routing and preventive
maintenance. Generally, such activities are not specific to an individual Customer
but affect many Customers ' services. VT will work cooperatively with the
Customer to determine the reasonable notification requirements. With some
emergency or unplanned conditions affecting service, such as outage resulting ITom
cable damage, notification to the Customer may not be possible.
1.7 Provision of Equipment and Facilities
VT shall use reasonable efforts to make services available to a Customer on or
before a particular date, subject to the provisions of and compliance by the
Customer with the regulations contained in this tariff. VT does not guarantee
availability, except as stated or expressly provided for in this tariff.
VT shall use reasonable efforts to maintain facilities that it furnishes to the
Customer. The Customer, or anyone designated by the Customer (except the
ILEC) may not rearrange, disconnect, remove, attempt to repair or otherwise
interfere with any of the facilities installed by VT, except upon written consent of
VT.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 23
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.7 Provision of Equipment and Facilities (Continued)
VT shall not be responsible for the installation, operation, or maintenance of any
Customer-provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this tariff, the responsibility ofVT
shall be limited to the furnishing of facilities offered under this tariff and to the
maintenance and operation of such facilities. Beyond this responsibility, VT shall
not be responsible for:
(a)the transmission of signals by Customer-provided equipment or for the
quality of or defects in such transmission;
(b)the reception of signals by Customer-provided equipment; or
(c)network control signaling where such signaling is performed by
Customer-provided network control signaling equipment.
VT may substitute, change or rearrange any equipment or facility at any time and
ITom time to time but shall not thereby degrade the technical parameters of the
service provided to the Customer.
Equipment VT provides or installs at the Customer premises for use in connection
with services VT offers, shall not be used for any purpose other than that for which
VT provides, installs or has installed on its behalf.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 24
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.8 Non-Routine Installation
At the Customer s request, installation and/or maintenance may be performed
outside VT' s regular business hours or in hazardous locations. In such cases
charges based on the cost of the actual labor, material, or other costs incurred by
or charged to VT will apply.lfinstallation is started during regular business hours
and continues into time periods, including but not limited to, weekends, holidays
and/or night hours, additional charges may apply.
1.9 Ownership of Facilities
Title to all facilities provided in accordance with this tariff remains with VT, its
agents or contractors or the ILEC.
1.10 Special Construction
If the provision of service to a Customer would require the construction of
additional facilities, replacement facilities or special facilities designed to meet the
Customer s particular needs, the Company, at its option, may seek to obtain the
facilities ITom another carrier, or may construct the facilities. The Customer may
be required to pay all of the Company s fees and expenses associated with
obtaining or constructing the facilities, including but not limited to, any unusual
maintenance costs or removal costs. Construction charges may be required, at the
Company s option, prior to commencing work or when billing is rendered. The
Customer may be required to enter into a written agreement to pay the
construction charges if they are not paid prior to initiation of service.
Material previously located on this page now appears on page 27.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 25
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Undertaking of Company (Continued)
1.10 Special Construction (Continued)
Any facilities constructed by the Company by the use of construction charges
however financed, shall be and remain the property of the Company, unless
otherwise agreed to by the Company pursuant to a written agreement. The
Customer does not obtain any rights of ownership in facilities provided by the
Company.
The charges and regulations applicable to special construction apply in connection
with all classes of service, facilities or equipment furnished by the Company and
are in addition to the installation charges, service connection and move charges
and monthly service charges otherwise applicable to the provision of service to the
Customer pursuant to other sections of this tariff.
Prohibited Uses
The services VT offers shall not be used for any unlawful purposes or for any use which
the Customer has not obtained all required governmental approvals, authorizations
licenses, consents and permits. Services may not be used for any purpose for which any
payment or other compensation is received by the Customer except when the Customer
is a duly authorized regulated telecommunications company.
VT may require a Customer to discontinue its transmission of signals if said transmission
is caUSIng interference to others.
VT may discontinue service if a Customer fails to comply with any of the rules herein.
The Customer s service will only be suspended or discontinued as allowed under Idaho
Code.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 26
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Discontinuance and Restoration of Service
1 Intentional Abuse of Service
VT has the right to refuse telephone service to any premises and at any time to
discontinue telephone service, if it finds it necessary to do so to protect itself
against intentional abuse. Intentional abuse of service includes, without limiting the
generality of the foregoing, the use of service or facilities ofVT to transmit a
message or to locate a person or otherwise to give or obtain information, without
payment of an exchange service charge. Another form of such abuse is an
intentional uninterrupted connection of one exchange station to another station
excluding those connections charged for on an elapsed time basis, which pennits
the use of the facilities in a manner similar to private line service. It also includes
intentional receiver off-hook conditions.
2 Disconnection of Service for Cause
Upon non-payment of any sum due to VT or upon violation of any of the
conditions governing the furnislllng of services as provided in this tariff, VT may
notice in writing mailed to the Customer, without incurring any liability, temporarily
discontinue the furnislllng of service to the Customer. Telephone services may be
discontinued seven (7) days after mailing notice of intention to discontinue service
and a service order charge will be made by VT for restoration of such account
and/or line. IfVT elects to discontinue service, the Customer shall be responsible
for all charges through the date of termination.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 27
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Discontinuance and Restoration of Service (Continued)
2 Disconnection of Service for Cause (Continued)
If any Customer-provided equipment is used with facilities provided by VT in
violation of any law or any of the provisions in this tariff, VT will take such action
as is necessary for the protection of its facilities or the servIce of its other
Customers and other persons provided with telecommunications services. The
Customer shall discontinue such use of the equipment or correct the violation
immediately upon actual or constructive knowledge of a violation and shall confirm
in writing to VT within seven (7) calendar days that such use has ceased or that the
violation has been corrected. Failure of the Customer to discontinue such use or
correct the violation and to give the required written confirmation to VT within the
time stated above shall result in interruption of the service of the Customer creating
the violation, once appropriate notice of the potential disconnection or suspension
has been provided by VT to the Customer pursuant to Idaho Code.
Service may be refused, reduced, or partially or completely discontinued without
notice in the event VT is informed that the service is used in such a manner that will
adversely affect VT's service to others.
VT may disconnect service in accordance with the terms hereof without any
liability except for an appropriate refund of any service deposit with accrued
interest.
Customers having their local service terminated by VT will be notified by VT in
accordance with the applicable rules and regulations of the Commission regarding
termination of service.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 28
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Discontinuance and Restoration of Service (Continued)
3 Restoration of Service
When a Customer s service has been disconnected in accordance with this tariff
service will be re-established only upon the basis of an application for new service.
If a service has been suspended, discontinued or disconnected for nonpayment
service will be re-established upon receipt of all charges due, which includes
charges for services and facilities during the period of suspension and which may
include a service restoration fee. If the Customer has a history of payments
returned for insufficient funds, VT may require payment by cash, money order or
certified check. If such payment is made by personal check, restoration of service
will be effective only upon bank clearance of the check.
2.4 Customer Obligations and Liability
The Customer is responsible for the payment of bills associated with the use ofVT's
service. Whether or not authorized by the Customer, this includes payment for calls and
services: (1) originated atthe Customer s number(s), (2) accepted atthe Customer
number(s) (e., collect calls) and/or (3) incurred at the specific request of the Customer.
The Customer is responsible for making VT facilities and equipment available
periodically for maintenance purposes at a time agreeable to both VT and the Customer.
No allowance for interruptions in service will be made for the period during which
service is interrupted for such purposes.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 29
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
2.4 Customer Obligations and Liability (Continued)
The Customer is responsible for reimbursing VT for damages to, or loss of, VT's
facilities or equipment caused by the acts or omissions ofthe Customer, the non-
compliance by the Customer with these regulations or by fire or theft or other casualty
on the Customer s premises, unless caused by the negligence or willful misconduct of the
employees or agents ofVT. VT may, upon reimbursement for damages, cooperate with
the Customer in prosecuting a claim against the person causing such damage, and the
Customer shall be subrogated to VT' s right of recovery of damages to the extent of such
payment.
The Customer is responsible for obtaining, maintaining, and otherwise having full
responsibility for all rights-of-way and conduit necessary for installation of fiber optic
cable and associated equipment used to provide Local Exchange Service to the
Customer ITom the cable building entrance or property line to the location of the
equipment space described herein. Any costs associated with obtaining and maintaining
the rights-of-way described herein, including the costs of altering the structure to permit
installation ofVT -provided facilities, shall be borne entirely by, or may be charged by
VT to, the Customer. VT may require the Customer to demonstrate its compliance with
this section prior to accepting an order for service.
The Customer is responsible for complying with all laws and regulations applicable to
and obtaining all consents, approvals, licenses and permits as may be required with
respect to, the location ofVT facilities and equipment in any Customer premises or the
rights-of-way for which Customer is responsible as defined herein, and granting or
obtaining permission for VT agents or employees to enter the premises of the Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment ofVT.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 30
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
2.4 Customer Obligations and Liability (Continued)
The Customer is responsible for providing at no charge, as specified ITom time to time
by VT, any needed personnel, equipment, space and power to operate VT facilities and
equipment installed on the premises of the Customer, and the level of heating and air
conditioning necessary to maintain the operating environment on such premises.
The Customer shall be responsible for placing orders for service. When placing an order
for service, Customer must provide the name(s) and addressees) of the person(s)
responsible for the payment of service charges, the name( s), telephone number( s), and
address( es) of the Customer contact person( s) and any other information as deemed
appropriate by VT.
The Customer is responsible for providing a safe place to work and complying with all
laws and regulations regarding the working conditions on the premises at which VT
employees and agents shall be installing or maintaining VT' s facilities and equipment.
The Customer may be required to install and maintain VT facilities and equipment within
a hazardous area if, in VT' s opinion, injury or damage to VT's employees or property
might result ITom installation or maintenance by VT. The Customer shall be responsible
for identifying, monitoring, removing and disposing of any hazardous material prior to any
construction or installation work.
The Customer is responsible for not creating or allowing to be placed or maintained any
liens or other encumbrances on VT's equipment or facilities.
I ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 31
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
ISSUED:
Claims
With respect to any service or facility provided by VT, Customer shall indemnify, defend
and hold harmless VT ITom all claims, actions, damages, liabilities, costs and expenses
including reasonable attorneys' fees for:
(a)any loss, destruction or damage to property ofVT or any third party, or the death
of or injury to persons, including, but not limited to, employees or guests of either
VT or the Customer, to the extent caused by or resulting from negligent or
intentional act or omission of the Customer, its employees, agents, representatives
(b)any claim, loss, damage, expense or liability for infringement of any copyright
patent, trade secret, or any proprietary or intellectual property right of any third
party, arising ITom any act or omission by the Customer, including, with limitation
use ofVT' s services and facilities in a manner not contemplated by the service
order between the Customer and VT.
(c)The included tarifflanguage does not constitute a determination by the Commission
that a limitation ofliability imposed by the Company should be upheld in a court
oflaw. Acceptance for filing by the Commission recognizes that it is a court
responsibility to adjudicate negligence and consequential damage claims. It is also
the court's responsibility to determine the validity of the exculpatory clause.
March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 32
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Customer Equipment and Channels
1 Interconnection of Facilities
Services furnished by VT may be connected to the services or facilities of other
authorized telecommunications companies only when authorized by, and in
accordance with, the terms and conditions of the tariffs of the other
telecommunications companies which are applicable to such connections. Service
furnished by VT is not part of a joint undertaking with such other carriers.
1 Interconnection of Facilities (Continued)
Any special interface equipment necessary to achieve compatibility between the
facilities and equipment ofVT used for furnislllng Local Exchange Service and the
channels, facilities, or equipment of others may be provided at the Customer
expense.
Facilities furnished under this tariff may be connected to Customer-provided
terminal equipment in accordance with the provision of this tariff.
2 Customer Responsibility
The Customer is responsible for taking all necessary legal steps for interconnecting
hislher Customer-provided terminal equipment of communications systems with
VT's facilities. Customers shall secure all licenses , permits, rights-of-way, and
other arrangements necessary for such interconnections.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 33
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Inspections
Upon reasonable notification to the Customer, and at a reasonable time, VTmaymake
such tests and inspections as may be necessary to determine that the Customer is
complying with the requirements set forth herein for the installation, operation, and
maintenance of any Customer-provided facilities and equipment to any Company-owned
facilities and equipment. No credit will be allowed for any interruptions occurring during
such inspections.
If the protective requirements for Customer-provided equipment are not being complied
with, VT may take such action as it deems necessary to protect its facilities, equipment
and personnel. VT may immediately and without notice deny service when the Customer
submits VT or non- VT personnel to hazardous conditions. When the Customer
circumvents VT' s ability to charge forits services , to prevent and protect against ITaud
or acts in a way that may cause immediate harm to the local exchange network or other
VT services, VT will give the Customer prior notice before denymg service pursuant to
Idaho Code.
Payments and Charges
1 Payment for Service
The Customer is responsible for payment of all charges for service and facilities
furnished by VT to the Customer, whether authorized or not. If an entity other
than VT imposes charges on VT, in addition to its own internal costs, and in
connection with a service for which a VT charge is specified, those charges may
be passed on to the Customer.
Customers may pay for service by credit card, an authorized payment agent, or
check or other method of payment as deemed appropriate by VT.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 34
Original
Comtel Telcom Assets
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Payments and Charges (Continued)
1 Payment for Service (Continued)
When a payment for service is made by check, draft, or similar negotiable
instrument, a returned check charge in the amount of$20., will be made by
Carrier for each such item returned unpaid by a bank to Carrier for any reason.
The acceptance of checks, drafts, or other negotiable instruments for the
satisfaction of the Customer s debts to Carrier shall not constitute a waiver by
Carrier of its right to payment by legal tender.
1.AAlternative Payment Processing
VT allows Customers to make payment for services rendered through
alternative payment processing options, including but not limited to, credit
card payments and automated clearing house ("ACH") transactions.
Customers may make payment using alternative payment processing
through VT' s Customer Care Center, the Company s internet website or
other methods approved by VT. When a payment for service is made by
an alternative payment processing option, processing fees as described in
Section 4.8 ofthis Tariff may apply. The acceptance of alternative
payment processing options for the satisfaction of the Customer s debts
to Carrier shall not constitute a waiver by Carrier of its right to payment
by legal tender.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 35
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Payments and Charges (Continued)
Taxes
Any assessments, ITanchise fees, privileges, licenses, occupation, excise, or other
similar fees or taxes, whether in a lump sum or at a flat rate, based upon receipts
or property units, imposed upon VT by any governmental authority shall be added
pro rata, insofar as practical, to the rates and charges stated in VT's rate
schedules. VT shall, so long as any such tax or fee is in effect, add to the bills of
the Customers an amount sufficient to recover any such tax or fee.
Establishment and Re-establishment of Credit
VT may conduct a credit investigation of each Customer or applicant prior to
accepting the service order. A Customer whose service has been discontinued by
VT for non-payment of bills for any telecommunications service will be required
to pay all bills due to VT for telecommunications services or make other
arrangements satisfactory to VT and to re-establish credit before service is
restored or any service started.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 36
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Payments and Charges (Continued)
8.4 Billing and Collection
The Customer is responsible for payment of all charges for equipment or facilities
and services furnished by VT to the Customer.
VT will establish a monthly billing date for each Customer account and shall bill all
charges incurred by, and credits due to the Customer under this tariff. Recurring
charges are billed in advance of the month( s ) in which service is provided, except
where prohibited by law. Usage sensitive charges will be billed for the preceding
billing period. Recurring charges and usage sensitive charges for the federal
government will be billed in arrears. Bills are due by the payment due date shown
on the bill.
Monthly rates for any service provided under this Tariff will apply for each month
or partial month. When a Customer cancels servIce or when service is
discontinued by the Company during a billing cycle, new charges will not be
assessed for billing periods subsequent to the discontinuance of service.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 37
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
. Payments and Charges (Continued)
Billing Disputes
The date of the dispute shall be the date VT receives sufficient documentation to
enable it to investigate the dispute. The Customer is responsible for notifying VT
either verbally or in writing, of any charges in dispute and the specific basis of such
dispute. All charges not in dispute shall be paid by the Customer by the payment
due date. Upon notification of a dispute, VT shall undertake an investigation of the
disputed charges. At the conclusion ofthe investigation, VT shall notify the
Customer of any amount determined by VT to be correctly charged, and such
amount shall become immediately due. Amounts determined by VT to be
correctly charged shall also be subject to the late payment fee specified in this
tariff.
In the event that the Customer and the Company cannot reach a resolution of
mutual satisfaction, the Customer may contact the Commission for further
assistance. The Commission s address and telephone number are as follows:
Idaho Public Utilities Commission
472 West Washington Street
Boise, Idaho 83702
Telephone Number
TollITee Number
[phone]
[phone]
In the event of a dispute, the Customer may be liable for reasonable court costs
and attorneys' fees.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 38
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Payments and Charges (Continued)
Late Pa~ment Fee
If any portion of the Customer s payment is not received by VT two business days
prior to the next billing cycle, or if any portion of the payment is received by VT
in funds which are not immediately available upon presentation, a late payment fee
shall be due to VT. The late payment fee shall be the portion of the payment not
received two business days prior to the next billing cycle, multiplied by 1.5%. For
unpaid balances of$10.00 or more, a minimum late payment fee of$5.00 shall
apply.
Late payment fees do not apply to the disputed portion of unpaid balances, if
resolved in favor of the Customer. Any disputed portion of unpaid balances, if
resolved in favor ofVT, may be subjectto the late payment fee as of the original
due date noted on the Customer s bill. Undisputed amounts of the same bill may
be subjectto the late payment fee ifthey remain unpaid by the due date noted on
the Customer s bill.
7 Multi-brand and Affiliate Credit and Collections Practices
V arT ec may collect on behalf of the Company and/or its affiliates or brands in one
or more transactions as permitted by law.
VarTec reserves the right to apply credit balances from one VarTec affiliate or
brand to another to satisfy outstanding account balances for billed regulated
telecommunications services.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 39
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Cancellation, Discontinuance and Changes
Cancellation of Application for Service
When a Customer cancels an application for service prior to the start of service
or prior to any special construction, no charges will be imposed except for these
specified herein.
Where, prior to cancellation by the Customer, VT incurs any expenses in installing
the service that it otherwise would not have incurred, a charge equal to the costs
VT incurred, shall apply, but in no case shall this charge exceed the sum of the
charge for the minimum period of services ordered, including installation charges
and all charges others levy against VT that would have been chargeable to the
Customer had service begun.
Where VT incurs an expense in connection with special construction, or where
special arrangements of facilities or equipment have begun, before VT receives a
cancellation notice, a charge equal to the actual and documented costs incurred
applies.
The charges described above will be calculated and applied on a case-by-case
basis with proper documentation of the actual costs presented to the custome
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 40
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Cancellation, Discontinuance and Changes (Continued)
Cancellation of Service
If a Customer cancels a service order or terminates services before the completion
of the term for any reason whatsoever, the Customer agrees to pay VT the
following:
(a)all nonrecurring charges reasonably expended by VT to establish service
to the Customer.
(b)any disconnection, early cancellation, or termination charges reasonably
incurred and paid to third parties by VT.
(c)all recurring charges associated with the service being utilized for the
balance of applicable term.
(d)any other charges set forth in this tariff or in the service order for such
early cancellation or termination.
The above sums shall become due as ofthe effective date ofthe cancellation or
termination and be payable within the period, as set forth in this tariff.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 , 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Cancellation, Discontinuance and Changes (Continued)
Discontinuance of Service
VT may discontinue or refuse to furnish any and/or all service( s) to the Customer
or applicant for service without incurring any liability ifVT deems that such action
is necessary to prevent or to protect against fraud or to otherwise protect its
personnel, agents, facilities, equipment, assets or service.
The discontinuance of service( s) by VT pursuant to this Section does not relieve
the Customer of any obligation to pay VT for charges due for service( s) rendered
up to the time of discontinuance. In addition, VT may declare all future monthly
and other charges which would have been payable by the Customer during the
remainder of the term for which such services would have otherwise been
provided to the Customer, to be immediately due and payable.
YT may discontinue service of any Customer who, with intent to annoy,
telephones another and addresses to or about such other person any obscene
language or addresses to such other person any threat to inflict injury to the person
or property of the person addressed or any family member.
VT may discontinue service of any Customer who, with intent to annoy, repeatedly
telephones another without disclosing his true identity to the person answering the
telephones, whether or not conversation ensues during the telephone calls.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 42
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Cancellation, Discontinuance and Changes (Continued)
Discontinuance of Service (Continued)
VT may, without incurring any liability, discontinue or suspend service without
notice or refuse service if: ( a) the Customer provides false information to VT
regarding the Customer s identity, address, creditworthiness, its past or current
use of communications services, or its planned use ofVT' s service(s); (b) the
Customer uses service to transmit a message, locate a person or otherwIse give
or obtain information without payment for the service or ( c) the Customer uses, or
attempts to use, service with the intent to avoid the payment, either ill whole or in
part, of the tariffed charges for the service by using or attempting to use any
fraudulent means or devises.
VT may, without incurring any liability, discontinue or suspend service within seven
(7) days written notice, or refuse service if (a) the Customer refuses to furnish
information to VT regarding the Customer s creditworthiness, hislher past or
current use of communications services or hislher planned use of service( s); (b)
any material portion of the facilities used by VT to provide service to the Customer
is condemned or a casualty renders all or any material portion of such equipment
or facilities inoperable beyond feasible repair; (c) any governmental order or
directive calls for the discontinuation of service, the Customer alters the services
to be provided, or the Customer violates an applicable federal, state or local law
or regulation or (d) the Customer uses service without payment for the service or
the Customer fails to pay any amounts owing to VT for services to which the
Customer subscribes or had subscribed or used.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Cancellation, Discontinuance and Changes (Continued)
9.4 Changes in Service
If the Customer makes or requests material changes in circuit engineerIng,
equipment or facility specifications, service parameters, premises locations, or
otherwise materially modifies any provision of the application for service
Customer charges shall be adjusted accordingly.
Credit Allowance - Directory Listings
Subject to the provisions of Section 2.5 ofthis tariff, VT shall allow, for errors or
omissions in alphabetical telephone directories (excluding the use of bold face type), an
amount within the following limits:
(a)for listings and lines of information in alphabetical telephone directories furnished
at additional charge, an amount not in excess of the charge for that listing during
the effective life of the directory in which the error or omission occurred.
(b)for listings in information records furnished at additional charge, an amount not in
excess of the charge for the listing during the period the error or omissIOn
continued.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
Allowances for Interruptions in Service
When the company is informed by the customer of a service outage, VT will:
Restore service within sixteen (16) hours after the report of the outage if the
customer notifies the telephone company that the service outage creates an
emergency for the customer; or
Restore service within twenty-four (24) hours after the report of the outage if no
emergency exists, except that outages reported between noon on Saturday and
6:00 p.m. on the following Sunday must be restored within forty-eight (48) hours
or by6:00 pm on the following Monday, which ever is sooner. Ifthetelephone
company does not restore service witllln the times required by this subsection the
telephone company must credit the customer s account for an amount equal to the
monthly rate for one (1) month of basic local exchange service
It shall be the obligation of the Customer to notify VT immediately of any interruption in
service for which a credit allowance is desired by Customer. Before giving such notice
the Customer shall ascertain that the trouble is not being caused by any action or omission
of the Customer within his or her control, or is not in wiring or equipment, if any, furnished
by Customer and connected to VT' s terminal. If the Customer reports a service, facility
or circuit to be inoperative but declines to release it for testing and repair, it is considered
to be impaired, but not interrupted.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 45
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
11.1 Limitations on Allowances
No credit will be made for interruptions due to the negligence of, or noncompliance with
the provisions of this tariffby, the Customer or for interruptions due to the negligence of
any person using VT' s facilities with the Customer s permission. No credit will be given
by VT for interruptions due to the failure or malfunction of non- VT equipment or
interruptions of service during any period in which VT is not given full and ITee access to
its facilities and equipment for the purpose of investigating and correcting interruptions.
credit will be given to the Customer for interruptions of service during a period in which
the Customer continues to use the service on an impaired basis, interruptions of service
during any period when the Customer has released service to VT for maintenance
purposes or for implementation of a Customer order for a change in service arrangements
or interruption of service due to circumstances or causes beyond the control of VT.
Transfers and Assignments
Neither VT nor the Customer may assign or transfer its rights or duties in connection with
the services and equipment or facilities provided by VT without the written consent ofVT.
VT may assign its rights and duties without prior notice or consent (a) to any subsidiary,
parent company or affiliate ofVT; (b) pursuant to any sale or transfer or substantially all
the assets ofVT; or (c) pursuant to any financing, merger or reorganization ofVT.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 46
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RULES AND REGULATIONS (Continued)
ISSUED:
Notices and Communications
All notices or other communications required to be given pursuant to this tariff will be in
writing. Notices and other communications of either party, and all bills mailed by VT, shall
be presumed to have been delivered to the other party on the third business day following
deposit of the notice, communication or bill with the U. S. Mail or a private delivery service
prepaid and properly addressed, or when actually received orrefused by the addressee
whichever occurs first.
VT or the Customer shall advise the other party of any changes to the address designated
for notices, billing or other communications.
Violation of Regulations
When any terminal equipment or communications system is used with Local Exchange
Services in violation of any of the provisions of this tariff, VT will take any necessary
immediate action to protect its services or interests, including disconnection of the service
and will promptly notify the Customer of the violation in writing. Within ten (10) days upon
receipt of said notification, the Customer shall discontinue such improper use of the
terminal equipment or communications system or correct the violation and shall confirm in
writing to VTthat such use has ceased or that the violation has been corrected. Failure of
the Customer to discontinue such use or to correct the violation and to give the required
written confirmation to VT within the time stated above shall result in disconnection of the
Customer s service until such time as the Customer complies with the provisions of this
tariff.
March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 47
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS
General
V arT ec' s Local Exchange Service provides Customers with unlimited calling to points
within their designated local calling area. VarTec concurs with the exchange areas and
exchange maps filed by the incumbent Local Exchange Carriers and currently on file with
the Commission. VarTec' s service area is limited to the exchanges listed in Section 3 .
following.
VT also provides optional services to allow Customers to efficiently manage the call flow
generated over their telephone line(s). These services are subjectto availability of facilities
and compatibility with Customer type of access line and premises equipment. Optional
services are only available to Customers ofVT' s basic local services and are not available
on Centrex and PBX trunks. When multiple services are activated on the same line
certain services may take precedence over others.
1.1 Service Areas and Zones
Local exchange telecommunications services provided by VT shall be limited to
Customers within the following exchanges as defined by exchange maps filed by
Qwest and currently on file with the Commission.
Zone 1 - BOISE
Boise, Caldwell, Emmett, Glenns Ferry, Idaho City, Kuna, Melba
Meridian, Middleton, Mountain Home, N ampa, New Plymouth, Payette
Star and Weiser;
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 48
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
General (Continued)
1.1 Service Areas and Zones (Continued)
Zone 1 - BOISE (Continued)
Boise River; Prairie and Tipanuk (Rural Telephone Company); Bruneau,
Grand View and Grasmere-Riddle (Century Telephone Company);
Garden Valley, Horseshoe Bend and Sweet (Citizens Telephone
Company); Fruitland and NuAcres (Farmers Mutual Telephone
Company); Lowman (Cambridge Telephone Company)
Zone 2 - IDAHO FALLS
Idaho Falls, American Falls, Bancroft, Blackfoot, Downey, Grace, Lava
Hot Springs, McCammon, Montpelier, Pocatello, Preston, Rexburg,
Rigby, Ririe, Roberts, Shelley and Soda Springs;
Arco, Holbrook, Howe, Mackay, Malad and Moore (Albion Telephone
Company); Ashton, Island Park and St. Anthony (Fremont Telecom);
Paris (Lakeside Communications, Inc.); Arbon and Rockland (Rockland
Telephone Company); Irwin and Wayan (Silver Star Telephone
Company); Driggs (including Tetoniaand Victor-Teton Communications)
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 49
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
General (Continued)
Service Areas and Zones (Continued)
Zone 3 - MERIDIAN
Meridian, Boise, Caldwell, Emmett, Glenns Ferry, Idaho City, Kuna, Melba,
Middleton, Mountain Home, Nampa, New Plymouth, Payette, Star and
Weiser;
Boise River; Prairie and Tipanuk (Rural Telephone Company); Bruneau
Grand View and Grasmere-Riddle (Century Telephone Company); Garden
Valley, Horseshoe Bend and Sweet (Citizens Telephone Company);
Fruitland and NuAcres (Farmers Mutual Telephone Company)
Zone 4 - NAMP A
Nampa, Boise, Caldwell, Emmett, Glenns Ferry, Idaho City, Kuna, Melba,
Meridian, Middleton, Mountain Home, New Plymouth, Payette, Star and
Weiser;
Boise River; Prairie and Tipanuk (Rural Telephone Company); Bruneau
Grand View and Grasmere-Riddle (Century Telephone Company); Garden
Valley, Horseshoe Bend, Homedale, Parma, Sweet and Wilder (Citizens
Telephone Company); Fruitland and NuAcres (Farmers Mutual Telephone
Company)
ISSUED:March 20. 2006
By:
EFFECTIVE:Mav 1.2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 50
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
General (Continued)
1.1 Service Areas and Zones (Continued)
Zone 5 - POCA TELLO
Pocatello, American Falls, Bancroft, Blackfoot, Downey, Grace, Idaho
Falls, Lava Hot Springs, McCammon, Montpelier, Preston, Rexburg,
Rigby, Ririe, Roberts, Shelley and Soda Springs;
Arco, Holbrook, Howe, Mackay, Malad and Moore (Albion Telephone
Company); Ashton, Island Park and St. Anthony (Fremont Telecom);
Paris (Lakeside Communications, Inc.); Arbon and Rockland (Rockland
Telephone Company); Irwin and Wayan (Silver Star Telephone
Company); Driggs (including Tetoniaand Victor-Teton Communications)
Zone 6 - TWIN FALLS
Twin Falls, Bliss, Buhl, Castleford, Dietrich, Eden-Hazelton, Goodhng,
Hagerman, Jerome, Kimberly, Murtaugh, Shoshone and Wendell;
Richfield (Century Telephone Company); Filer and Hollister (Filer Mutual
Telephone Company)
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service
Basic Residential Local Service allows residential Customers to place local calls according
to the rates as set forth herein. The standard features of Basic Residential Local Service
include an assigned telephone number, dial tone, Dual Tone Multi-Frequency (DTMF-
, Touch Tone) and rotary signaling, access to long distance services and unlimited local
calling within the standard local calling area.
Customers of Basic Residential Local Service have the ability to utilize 911 /E911
emergency servIces, 711 , 611 and 411 services where available, operator servIces and
long distance services. In addition, the Customer will have a listing in the applicable
911/E911 database, white pages telephone directory and the Directory Assistance
database. Information obtained ITom the Customer is required but may have a designation
for non-publication.
Increments for provision of non-optional Extended Area Service will be added when
applicable.
Rates and charges associated with Basic Residential Local Service are set forth in Section
2 following.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 52
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRI:PTIONS (Continued)
Basic Residential Local Service (Continued)
One ChoiceiID Classic Elite Package
One ChoiceiIDClassic Elite Package provides residential Customers in Idaho with
local calling and selected optional features for a flat rate. As of March 13 2004
One ChoiceiID Classic Elite Package is only available to existing customers of the
One ChoiceiID Classic Elite Package (formerly known as One ChoiceiID Elite
Package). In order to subscribe to One ChoiceiID Classic Elite Package
Customers must select VT as the primary service provider for local exchange
intraLA T A interexchange and interLA T A interexchange telecommunications
services. Furthermore, Customers must select VT' s One Choice iID Long Distance
Service (a.k.a V arT ec VoicesM Service) as described in Section 3.24.1 ofVT's
Idaho interexchange services tariff or FiveLineCID Service as described in Section
10 ofVT's Idaho interexchange services tariff. The availability of One Choice iID
Classic Elite Package to Customers may be restricted based upon both VT's
access to services through the incumbent local exchange carrier and the
Customer s creditworthiness as determined by information contained in a credit
bureau report received from a credit reporting agency.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 53
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
ISSUED:
Basic Residential Local Service (Continued)
1 One ChoiceiID Classic Elite Package (Continued)
One ChoiceiIDClassic Elite Package includes Basic Residential Local Service as
described in Section 3., Call Waiting as described in Section 3., Caller ID-
Name & Number as described in Section 3.3., Anonymous Call Rej ection as
described in section 3., Auto Call Return as described in section 3.3.15 and
Call Waiting ill as described in 3., Auto Redial as described in section 3.3.
Three- Way Calling as described in section 3.3 ., Selective Call Rejection as
described in section 3.7 and 300 minutes of domestic long distance usage which
are subject to call length minimums associated with the Customer s selected long
distance service, the FiveLineiID Service or the One ChoiceiID Long Distance
Service (a.k.a. VarTec VoicesM Service). Any additional long distance usage
beyond the included minutes will be billed according to the same selected long
distance plan. The included long distance usage does not accumulate on a month-
to-month basis, and no credit will be given to Customers who do not use the
included allotted minutes. One ChoiceiID Classic Elite Package does not include
equipment associated with the Caller ID feature.
March 20, 2006
By:
EFFECTIVE :
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
May 1, 2006
Page 54
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice
!!\)
Additional Line Service
One Choice
!!\)
Additional Line Service provides the same features and benefits of
Basic Residential Service as described in Section 3.2, including unlimited local
calling and the ability to utilize 911 emergency services. As of March 13 2004
One Choice
!!\)
Additional Line Service is only available to existing customers of the
One Choice
!!\)
Additional Line Service. One Choice
!!\)
Additional Line Service is
only available to Customers who also subscribe to one ofVT' s One Choice
!!\)
Classic Bundled Packages in Section 3.2 and this service may not be available in
all areas. One Choice
!!\)
Additional Lirie Service must be installed at the same
service address as the Customer s primary line subscribed to one of the One
Choice(ID Classic Bundled Packages and must be billed on the same account. Any
additional benefits of the Customer s selected One Choice
!!\)
Classic Bundled
Packages, such as included long distance minutes or Call Management features
do not apply to One Choice
!!\)
Additional Line Service. Optional Call Management
features as described in Sections 3.3 and 4.4 are available to subscribers of One
Choice
!!\)
Additional Line Service and will be billed at the rates defmed therein in
addition to all charges associated with the Customer s One Choice
!!\)
Additional
Line Service.
In order to subscribe to One Choice
!!\)
Additional Line Service, Customers must
select VT as the primary service provider for interexchange services for the One
Choice
!!\)
Additional Line. Furthermore, Customers must select one of the
following two long distance plans: VarTec Voice 8M Long Distance Service or
FiveLine
!!\)
Service.
Rates and charges associated with One Choice
!!\)
Additional Line Service are set
forth in Section 4.2.2 following.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 55
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Classic Package
The VarTec Friends-FreesM Classic Package provides Customers with local
and long distance calling for a flat monthly rate. As ofJanuary20, 2003, VarTec
Friends-FreesM Classic Package is only available to existing customers of the
VarTecFriends-FreesM Classic Package (formerly known as VarTec Friends-
FreesM Package). In order to selectthe VarTec Friends-FreesM Classic
Package, Customers must subscribe to VT as their primary service provider for
local exchange services. Customers may also select VT for intraLA T A
interexchange and interLA T A interexchange telecommunications services or may
utilize VT's interexchange services by using a Company-designated 10-lX-XXX
access code. Furthermore, Customers must select one of the following two (2)
VT long distance plans: FiveLine
!!\)
Service as described in Section 3.10 of the
Company s Idaho Telecommunications Services Tariff or One Choice
!!\)
Long
Distance Service (a.k.a. V arT ec VoicesM Service) as described in Section 3.24.
ofVT's Idaho Telecommunications Services Tariff. The availability of the VarT ec
Friends-FreesM Classic Package to Customers may be restricted based upon
both VT' s access to services through the incumbent local exchange carrier and the
Customer s creditwortlllness as determined by information contained in a credit
bureau report received ITom a credit reporting agency.
The V arT ec F riends- R - F reeSM Classic Package includes Basic Residential Local
Service as described in Section 3., Ay,to Call Return as described in Section
3.3., Call Waiting as described in Section 3.3., Three-Way Calling as
described in Section 3., Caller ID - Name & Number as described in Section
3.10 and Call WaitingID as described in Section 3.3.14. The VarTecFriends-
R - FreesM Classic Package does not include equipment associated with the Caller
ID - Name & Number feature.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 56
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Classic Package (Continued)
Customers who select the VarTec Friends-FreesM Classic Package will receive
an allotment of 1 00 minutes per month of interstate and intrastate (interLA T A and
intraLA T A) usage. The call length minimums with the Customer s selected long
distance calling plan, the FiveLine
!!\)
Service or One Choice
!!\)
Long Distance
Service (a.k.a. V arT ec VoicesM Long Distance Service) will apply to the included
100 minutes. Any additional long distance usage beyond the included 100 minutes
will be billed according to the Customer s selected long distance plan. The 100
minutes oflong distance domestic usage will not accumulate on amonth-to-month
basis, and no credit will be given to Customers who do not use the included
allotted minutes. Unused minutes will be forfeited at the end of the calendar month.
As noted above, rates and charges for the FiveLine
!!\)
Service or One Choice
!!\)
Long Distance Service (a.k.a.VarTec VoicesM Long Distance Service) are listed
in the VarT ec Telecom Idaho Telecommunications Services Tariff-Sections 3.
and 3.24., respectively.
IfVarTec Friends-FreesM Classic Package Customers originate calls by dialing
1 + (Area Code) and telephone number or 1 + (1 0-1 X-XXX) + (Area Code) and
telephone number on a direct -dialed basis and terminate calls to other V arT
Friends-FreesM Classic Package or VarTec Friends-FreesM Package
Customer s telephone number(s), they will be eligible to receive Friends-
FreesM Classic Feature as described in Section 3.1 following.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 57
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Classic Package (Continued)
1 Friends-FreesM Classic Feature
Customers ofthe VarTec Friends-FreesM Classic Package may place
unlimited 1 +, direct-dialed calls or use a Company-designated casual calling
(dial-around) code when dialing long distance calls to other Customers
subscribing to VT's Friends-FreesM Classic Package or VarTec
Friends-FreesM Package at no additional charge. However, the long
distance usage to other Customers subscribing to VT's Friends-Free
Classic Package or VarTec Friends-FreesM Package is not deducted
from the included 100 minutes of domestic long distance usage described
above.
Customer telephone numbers which are not capable of being subscribed to
an interexchange carrier, and telephone numbers which are associated with
Company 800/8XX service(s) or access codes associated with Company
services other than switched services (e., travel calling card service
numbers) are not eligible for inclusion in or the benefits ofVT's Friends- R-
FreeSM Classic Feature.
If a Customer discontinues his or her VarTec Friends-FreesM Classic
Package, only those eligible long distance calls which were made while he
or she was a Customer with the VarTec Friends-FreesM Classic
Package will receive the Friends-FreesM Classic Feature.
The Friends-FreesM Classic Feature does not apply to service which is
provided on any special access line or Local Exchange Company service
line for which the Customer pays a rate described as a business or
commercial special access line in an applicable Local Exchange Company
access service tariff.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 58
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Package Classic (Continued)
1 Friends-FreesM Classic Feature (Continued)
The VarTec Friends-FreesM Classic Package is intended for residential
use only, and all terms of the Friends-FreesM Classic Package
Acceptable Use Policy set forth as follows in Section 3.2.3.2 apply.
2 Acceptable Use Policy
Friends-FreesM Classic service is for residential voice use only and
provides unlimited interstate and intrastate long distance calls between
residential telephone lines that are enrolled in the Friends-FreesM Classic
or Friends-FreesM service plans. Only calls that originate from and
terminate attelephone numbers enrolled in the Friends-FreesM Classic or
Friends-FreesM service plans are eligible. Certain excessive uses or
calling patterns, however, may be considered evidence of abuse or
disallowed commercial or data usage and may result in termination of the
service and/or assessment of a fee. Calling patterns other than that which
are considered usual and normal based on Customer calling history or
industry standards may cause termination of service.
The Friends-FreesM Classic service plan is intended only for residential
voice use usage. Use for home office, small business, large commercial
business, or other commercial use is prohibited and may result in termination
of the service. Customer account usage and calling patterns may be
reviewed periodically at the discretion ofVarTec Telecom. Customer use
ofthe Friends-Free SM Classic service plan that reflects calling patterns
other than those that are considered usual and normal for residential
customers based on industry standards or personal past calling history may
be considered abuse and result in termination of service without refund or
the possibility of renewal.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 59
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Classic Package (Continued)
2 Acceptable Use Policy (Continued)
VarTec Telecom reserves the right in its sole discretion to cancel service
for violation of this policy or other terms and conditions of service at any
time. By selecting VarTec Telecom Friends-FreesM Classic service
plan, Customer agrees to use the service in accordance with this acceptable
use policy and other terms and conditions of service and to indemnify and
hold VarTec Telecom harmless from any claims resulting from use or
misuse of its products and services.
This Acceptable Use Policy may be revised periodically without notice.
Customers agree that revisions are applicable to your then current service
and usage.
Prohibited Use/Abuse
The following are prohibited uses ofthe Friends-FreesM Classic service
plan that may result in termination of service:
Calling patterns and usage that considerably exceed what is
considered usual and normal for residential customers by industry
standards
Calling usage that considerably exceeds your established history of
usage
Use for any type of commercial business
Commercial faxing, fax broadcasting, or fax blasting
Use of Auto-Dialers or predictive dialer
Use of Phone Chat Rooms
ISSUED:March 20. 2006
By:
EFFECTIVE:Mav 1. 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 60
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Classic Package (Continued)
2 Acceptable Use Policy (Continued)
Prohibited Use/Abuse (Continued)
Calls to 900 or 976 numbers
Modem data transfer
Use for dialing into an ISP or any type of data transmission
Use for medical transcription
Use is not for call back, call sell, or debit card services.
Service is not to be used for call centers or telemarketing
Any use not consistent with residential voice usage, or for which the
service IS otherwise intended.
Customers who exceed 2000 minutes of combined intrastate and interstate
long distance usage in one month may have their service plan evaluated for
compliance with this acceptable use policy. Depending on the evaluation
results, Customers whose use constitutes, in VarTec s sole discretion
violation ofthis policy will be notified in writing that their Friends-Free
Classic service plan may be terminated and/or a $50.00 data/commercial
usage fee assessed for any subsequent violation.
VT reserves the right, in the event of fiaud, to terminate servIce
immediately without notice or exigent circumstances.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Package
The VarTec Friends-FreesM Package provides Customers with local and long
distance calling for a flat monthly rate. As of March 13 , 2004, the Friends- R-
FreesM Package is only available to existing customers of the Friends-Free
Package. In order to selectthe VarTec Friends-FreesM Package, Customers
must subscribe to VT as their primary service provider for local exchange services.
Customers may also select VT for intraLA T A interexchange and interLA T A
interexchange telecommunications services or may utilize VT's interexchange
services by using a Company-designated lO-lX-XXX access code.
Furthermore, Customers must select one of the following two (2) VT long distance
plans: FiveLine
!!\)
Service as described in Section 3.10 of the Company s Idaho
Telecommunications Services Tariff or One Choice
!!\)
Long Distance Service
(a.k.a. VarTec VoicesM Service) as described in Section 3 .24.1 ofVT's Idaho
Telecommunications Services Tariff. The availability of the VarTec Friends-
FreesM Package to Customers may be restricted based upon both VT' s access
to services through the incumbent local exchange carrier and the Customer
creditwortlllness as determined by information contained in a credit bureau report
received ITom a credit reporting agency.
The VarTec Friends-FreesM Package includes Basic Residential Local Service
as described in Section 3.2, Call Waiting as described in Section 3., Caller ill
- Name & Number as described in Section 3.3.10 and Call Waiting ID as
described in Section3.14. The VarTecFriends-FreesM Package does not
include equipment associated with the Caller ID - Name & Number feature.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
. [phone]
Page 62
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Package (Continued)
IfVarTec Friends-FreesM Package Customers originate calls by dialing 1 +
(Area Code) and telephone number or 1+ (to-lX-XXX) + (Area Code) and
telephone number on a direct-dialed basis and terminate calls to other VarTec
Friends-FreesM Package or VarTec Friends-FreesM Classic Package
Customer s telephone number(s), they will be eligible to receive Friends-
FreesM Feature as described in Section 3.2.4.1 following.
2.4.1 Friends-FreesM Feature
Customers of the VarTec Friends-FreesM Package may place
unlimited 1 +, direct-dialed calls or use a Company-designated casual
calling (dial-around) code when dialing long distance calls to other
Customers subscribing to VT'sFriends-FreesM Package or Friends-
FreesM Classic Package at no additional charge.
Customer telephone numbers which are not capable of being subscribed
to an interexchange carrier, and telephone numbers which are associated
with Company 800/8XX service(s) or access codes associated with
Company services other than switched services (e., travel calling card
service numbers) are not eligible for inclusion in or the benefits ofVT' s
Friends-FreesM Feature.
If a Customer discontinues his or her V arT ec F riends- R - FreesM Package
only those eligible long distance calls which were made while he or she
was a Customer with the VarTecFriends-FreesM Package will receive
the Friends-FreesM Feature.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
2.4 VarTec Friends-FreesM Package (Continued)
1 Friends-FreesM Feature (Continued)
The Friends-FreesM Feature does not apply to service which is
provided on any special access line or Local Exchange Company service
line for which the Customer pays a rate described as a business or
commercial special access line in an applicable Local Exchange Company
access service tariff.
The V arT ec Friends- R - FreesM Package is intended forresidential use
only, and all terms of the Friends-FreesM Package Acceptable Use
Policy set forth as follows in Section 3.2.4.2 apply.
2.4.2 Acceptable Use Policy
Friends-FreesM service is forresidential voice use only and provides
unlimited interstate and intrastate long distance calls between residential
telephone lines that are enrolled in the Friends-FreesM or Friends-
FreesM Classic service plans. Only calls that originate ITom and terminate
at telephone numbers enrolled in the Friends-FreesM or Friends-
FreesM Classic service plans are eligible. Certain excessive uses or
calling patterns, however, may be considered evidence of abuse or
disallowed commercial or data usage and may result in termination of the
service and/or assessment of a fee. Calling patterns other than that which
are considered usual and normal based on Customer calling history or
industry standards may cause termination of service.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 64
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
VarTec Friends-FreesM Package (Continued)
2.4.2 Acceptable Use Policy (Continued)
The Friends-FreesM service plan is intended only for residential voice
use usage. Use for home office, small business, large commercial
business, or other commercial use is prohibited and may result in
termination of the service. Customer account usage and calling patterns
may be reviewed periodically at the discretion of VarTec Telecom.
Customer use of the Friends-Free SM service plan that reflects calling
patterns other than those that are considered usual and normal for
residential customers based on industry standards or personal past calling
history may be considered abuse and result in termInation of service
without refund or the possibility of renewal.
V arT ec Telecom reserves the right in its sole discretion to cancel service
for violation of this policy or other terms and conditions of service at any
time. By selecting VarTec Telecom Friends-FreesM service plan
Customer agrees to use the service in accordance with this acceptable use
policy and other terms and conditions of service and to indemnify and hold
V arT ec Telecom harmless ITom any claims resulting ITom use or misuse
of its products and services.
This Acceptable Use Policy may be revised periodically without notice.
Customers agree that revisions are applicable to your then current service
and usage.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
2.4 VarTec Friends-FreesM Package (Continued)
2.4.2 Acceptable Use Policy (Continued)
ISSUED:March 20, 2006
By:
Prohibited U se/ Abuse
The following are prohibited uses ofthe Friends-FreesM service plan
that may result in termination of service:
Calling patterns and usage that considerably exceed what is
considered usual and normal for residential customers by industry
standards
Calling usage that considerably exceeds your established history
of usage
Use for any type of commercial business
Commercial faxing, fax broadcasting, or fax blasting
Use of Auto-Dialers or predictive dialer
Use of Phone Chat Rooms
Calls to 900 or 976 numbers
Modem data transfer
Use for dialing into an ISP or any type of data transmIssion
Use for medical transcription
Use is not for call back, call sell, or debit card services.
Service is not to be used for call centers or telemarketing
Any use not consistent with residential voice usage, or for which
the service is otherwise intended.
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 66
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
2.4 VarTec Friends-FreesM Package (Continued)
2 Acceptable Use Policy (Continued)
Prohibited Use/Abuse (Continued)
Customers who exceed 2000 minutes of combined intrastate and
interstate long distance usage in one month may have their service plan
evaluated for compliance with this acceptable use policy. Depending on
the evaluation results, Customers whose use constitutes, in VarT ec' s sole
discretion, violation ofthis policy will be notified in writing that their
Friends-FreesM service plan may be terminated and/or a $50.
data/commercial usage fee assessed for any subsequent violation.
VT reserves the right, in the event of fraud, to terminate service
immediately without notice or exigent circumstances.
5 One ChoiceCID Classic Unlimited Package
ISSUED:
One Choice(ID Classic Unlimited Package provides residential Customers in Idaho
with local and long distance calling for a flat rate. As of March 13 , 2004, One
Choice
!!\)
Classic Unlimited Package is only available to existing cu~tomers of the
One Choice
!!\)
Classic Unlimited Package (formerly known as One Choice
!!\)
Unlimited Package). In order to select One Choice
!!\)
Classic Unlimited Package
Customers must subscribe to VT as the primary service provider for local
exchange, intraLA T A interexchange and interLA T A interexchange
telecommunications services. The availability of the One Choice
!!\)
Classic
Unlimited Package may be restricted based upon the Customer s creditworthiness
as determined by information contained in a credit bureau report received ttom a
credit renorting agency
March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 67
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice(ID Classic Unlimited Package (Continued)
One Choice
!!\)
Classic Unlimited Package includes Basic Residential Local Service
as described in Section 3.2, Call Forwarding as described in Section 3.3.
Selective Call Rejection as described in Section 3., Call Waiting as described
in Section 3., Caller ID - Name & Number as described in Section 3.3.
Speed Calling as described in Section 3., Anonymous Call Rejection as
described in Section 3.3., Call WaitingID as described in Section 3.3., and
unlimited domestic long distance usage subject to the terms and conditions of the
VarTec One Choice
!!\)
Classic Unlimited Package Acceptable Use Policy. The
unlimited domestic long distance usage only applies to non-operator assisted
direct dialed domestic calls. One Choice
!!\)
Classic Unlimited Package does not
include equipment associated with the Caller ID feature.
One Choice
!!\)
Classic Unlimited Package is intended for residential use only and
all terms of the Acceptable Use Policy for One Choice
!!\)
Classic Unlimited
Package apply. At VT' s sole discretion , action may be taken to limit access to toll
services if the Customer s toll usage exceeds normal calling patterns ordifferITom
usual and normal industry standards for residential Customers. VT may also limit
or prohibit access to toll services if usage exceeds the Customer s established
history oftoll usage. These actions may be taken without notice and without
incurring liability.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 68
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
5 One ChoiceQY Classic Unlimited Package (Continued)
1 Acceptable Use Policy for One Choice
!!\)
Classic Unlimited Package
One Choice
!!\)
Classic Unlimited service provides unlimited interstate and
intrastate long distance calls for residential voice use only. Certain
excessive uses or calling patterns, however, may be considered evidence
of abuse or disallowed commercial or data usage and may result in
termination of service or assessment of a fee. Calling patterns other than
that which are considered usual and normal based on Customer calling
history or industry standards may cause termination of service.
The One Choice
!!\)
Classic Unlimited plan is intended only for residential
voice use usage. Use for home office, small business, large commercial
business, or other commercial use is prohibited and may result in
termination of the service. Customer account usage and calling patterns
may be reviewed periodically at the discretion ofVarTec Telecom.
Customer use of the One Choice
!!\)
Classic Unlimited service plan that
reflects calling patterns other than those that are considered usual and
normal for residential customers based on industry standards or personal
past calling history may be considered abuse and result in termination of
service without refund or the possibility of renewal.
ISSUED:
V arT ec Telecom reserves the right in its sole discretion to cancel service
for violation of this policy or other terms and conditions of service at any
time. By selecting VarTec Telecom One Choice
!!\)
Classic Unlimited
service plan, Customer agrees to use the service in accordance with this
acceptable use policy and other terms and conditions of service and to
indemnify and hold the company harmless ITom any claims resulting ITom
use or misuse of its products and services.
March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 69
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
5 One Choice(ID Classic Unlimited Package (Continued)
1 Acceptable Use Policy for One ChoicelID Classic Unlimited Package
(Contin oed)
ISSUED: March 20, 2006
This Acceptable Use Policy may be revised periodically without notice.
Customers agree that revisions are applicable to their then current service
and usage.
Prohibited Use/Abuse
The following are prohibited uses of the One Choice
!!\)
Classic Unlimited
service plan that may result in termination of service:
Calling patterns and usage that considerably exceed what is
considered usual and normal for residential customers by industry
standards
Calling usage that considerably exceeds your established history of
usage
Use for any type of commercial business
Commercial faxing, fax broadcasting, or fax blasting
Use of Auto-Dialers or predictive dialer
Use of Phone Chat Rooms
Calls to 900 or 976 numbers
Modem data transfer
Use for dialing into an ISP or any type of data transmission
Use for medical transcription
Use is not for call back, call sell, or debit card services
Service is not to be used for call centers or telemarketing
May 1, 2006EFFECTIVE:
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 70
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice(ID Classic Unlimited Package (Continued)
Acceptable Use Policy for One ChoicelID Classic Unlimited Package
(Continued)
Prohibited Use/Abuse (Continued)
Any use not consistent with residential voice usage, or for which the
service is otherwise intended.
Customers who exceed 2000 minutes of combined intrastate and
interstate long distance usage in one month may have their service plan
evaluated for compliance with this acceptable use policy. Depending on
the evaluation results, Customers whose use constitutes, in V arTec' s
discretion, violation bfthis policy will be notified in writing that their One
Choice
!!\)
Classic Unlimited service plan may be terminated and/or a
$50.00 data/commercial usage fee assessed for any subsequent violation.
VT reserves that right, in the event of fraud, to terminate service
immediately without notice or exigent circumstances.
One Choice
(!!)
Basic Package
One ChoicelID Basic Package provides residential Customers in Idaho with local and
long distance calling for a flat rate. In order to subscribe to One Choice
!!\)
Basic
Package, the Customer must select VT as the primary service provider for local
exchange, intraLA T A interexchange and interLA T A interexchange telecommunications
servIces.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice(B) Basic Package
Furthermore, the Customer must select one of the following two long distance service
plans: One Choice
!!\) $.
05 Plan or One Choice
!!\) $.
03 Plan as described in Sections
38.1 and 3.38.2 ofVT'sldaho Telecommunications Tariff. Rates and charges for
the One Choice
!!\)
Basic Package may vary based on the Customer s selected long
distance calling plan. The availability of One Choice
!!\)
Basic Package to the Customer
may be restricted based upon both VT' s access to services through the incumbent
local exchange carrier and the Customer s creditworthiness as determined by
information contained in a credit bureau report received from a credit reporting
agency.
One Choice
!!\)
Basic Package is a bundled service package which includes Basic
Residential Local Service as described in Section 3.2 and the following three Call
Management Features: Caller ID as described in Section 3.3., Call Waiting as
described in Section 3.8 and Three-Way Calling as described in Section 3.12.
The Customer will also receive 200 minutes of domestic long distance usage during
each billing cycle which are subject to the Customer s selected long distance plan, and
any additional long distance usage beyond the included minutes will be billed according
to the same selected long distance plan. The included long distance usage does not
accumulate on amonth-to-month basis, and no credit will be given to Customers who
do not use the included minutes.
One Choice
!!\)
Basic Package does not include equipment associated with the Caller
ill feature. If the Customer s service is discontinued prior to the conclusion of a billing
period, the Customer will remain responsible for the monthly charges for the entire
billing period. Rates and charges associated with One Choice
!!\)
Basic Package are set
forth in Section 4.2.6 following.
ISSUED: March 20, 2006 EFFECTIVE :May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 72
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice(ID Select Package
One Choice
!!\)
Select Package provides residential Customers in Idaho with local and
long distance calling for a flat rate. In order to subscribe to One Choice
!!\)
Select
Package, the Customer must select VT as the primary service provider for local
exchange, intraLA T A interexchange and interLA T A interexchange telecommunications
services. Furthermore, the Customer must select one of the following two long
distance service plans: One Choice
!!\) $.
05 Plan or One Choice
(!\) $.
03 Plan as
described in Sections 3.38.1 and 3.38.2 ofVT's Idaho Telecommunications Tariff.
Rates and charges for the One Choice
!!\)
Select Package may vary based on the
Customer s selected long distance calling plan. The availability of One Choice
!!\)
Select
Package to the Customer may be restricted based upon both VT's access to services
through the incumbent local exchange carrier and the Customer s creditworthiness as
determined by information contained in a credit bureau report received from a credit
reporting agency.
One Choice
!!\)
Select Package is a bundled service package which includes Basic
Residential Local Service as described in Section 3.2 and the following five Call
Management Features: Caller ill as described in Section 3., Call Waiting as
described in Section 3., Three-Way Calling as described in Section 3.3.12, Call
Waiting ID as described in Section 3.14 and Auto Call Return as described in
Section 3.3.15. The Customer will also receive 200 minutes of domestic long distance
usage during each billing cycle which are subject to the Customer s selected long
distance plan, and any additional long distance usage beyond the included minutes will
be billed according to the same selected long distance plan. The included long
distance usage does not accumulate on a month-to-month basis, and no credit will be
given to Customers who do not use the included minutes.
ISSUED: March 20, 2006 EFFECTIVE:May 1,2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 73
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice~ Select Package (Continued)
One Choice(ID Select Package does not include equipment associated with the Caller
ill feature. If the Customer s service is discontinued prior to the conclusion of a billing
period, the Customer will remain responsible for the monthly charges for the entire
billing period. Rate..s and charges associated with One Choice
!!\)
Select Package are set
forth in Section 4.6 following.
One Choice~ Elite Package
One Choice
!!\)
Elite Package provides residential Customers in Idaho with local and
long distance calling for a flat rate. In order to subscribe to One Choice
!!\)
Elite
Package, the Customer must select VT as the primary service provider for local
exchange, intraLA T A interexchange and interLA T A interexchange telecommunications
services. Furthermore, the Customer must select one of the following two long
distance service plans: One Choice
!!\) $.
05 Plan or One Choice
!!\) $.
03 Plan as
described in Sections 3.38.1 and 3.38.2 ofVT's Idaho Telecommunications Tariff.
Rates and charges for the One Choice
!!\)
Elite Package may vary based on the
Customer s selected long distance calling plan. The availability of One Choice
!!\)
Elite
Package to the Customer may be restricted based upon both VT's access to services
through the incumbent local exchange carrier and the Customer s creditworthiness as
determined by information contained in a credit bureau report received ITom a credit
reporting agency.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 74
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One ChoicelID Elite Package (Continued)
One Choice(ID Elite Package is a bundled service package which includes Basic
Residential Local Service as described in Section 3.2 and the following eight Call
Management Features: Caller ill as described in Section 3.3., Call Waiting as
described in Section 3.3., Three-Way Calling as described in Section 3.3.12, Call
Waiting ill as described in Section 3.3.14, Auto Call Return as described in Section
3.15 , Speed Calling as described in Section 3.3.11 , Call Forwarding as described
in Section 3.3.2, and Auto Redial as described in Section 3.3.1. The Customer will
also receive 500 minutes of domestic long distance usage during each billing cycle
which are subject to the Customer s selected long distance plan, and any additional
long distance usage beyond the included minutes will be billed according to the same
selected long distance plan. The included long distance usage does not accumulate on
a month-to-month basis, and no credit will be given to Customers who do not use the
included minutes.
In addition to the features described herein, One Choice
!!\)
Elite Package includes
subscription to an unregulated service, VT's Voice Mail. One Choice
!!\)
Elite Package
does not include equipment associated with the Caller ill feature. If the Customer
service is discontinued prior to the conclusion of a billing period, the Customer will
remain responsible for the monthly charges for the entire billing period. Rates and
charges associated with One Choice
!!\)
Elite Package are set forth in Section 4.2.
following.
ISSUED: March 20, 2006 EFFECTIVE :May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 75
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice
!!\)
Unlimited Package
One Choice
!!\)
Unlimited Package provides residential Customers in Idaho with local
and long distance calling for a flat rate. In order to subscribe to One Choice
!!\)
Unlimited Package, the Customer must select VT as the primary service provider for
local exchange, intraLA T interexchange and interLA T A interexchange
telecommunications services. Furthermore, the Customer must select the One
Choice
!!\) $.
05 Planas described in Section 3.38.1 ofVT's Idaho Telecommunications
Tariff. The availability of One Choice
!!\)
Unlimited Package to the Customer may be
restricted based upon both VT' s access to services through the incumbent local
exchange carrier and the Customer s creditworthiness as determined by information
contained in a credit bureau report received ITom a credit reporting agency.
One Choice
!!\)
Unlimited Package is a bundled service package which includes Basic
Residential Local Service as described in Section 3.2 and the following eight Call
Management Features: Caller ID as described in Section 3., Call Waiting as
described in Section 3.3., Three- Way Calling as described in Section 3.3 ., Call
Waiting ill as described in Section 3., Auto Call Return as described in Section
3.3 ., Speed Calling as described in Section 3.3 .11 , Call Forwarding as described
in Section 3.3.2, and Auto Redial as described in Section 3.3 .1. Customers will also
receive unlimited domestic long distance usage. The unlimited domestic long distance
usage is for residential voice use only and applies to non-operator assisted, direct-
dialed domestic calls. Use for home office, small business, large commercial business
or other commercial use is prohibited and may result in termination of the servic~ .
ISSUED: March 20, 2006 EFFECTIVE:May 1,2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 76
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
One Choice
!!\)
Unlimited Package (Continued)
In addition to the features described herein, One Choice
!!\)
Unlimited Package includes
subscription to an unregulated service, VT's Voice Mail. One Choice
!!\)
Unlimited
Package does not include equipment associated with the Caller ID feature. If the
Customer s service is discontinued prior to the conclusion of a billing period, the
Customer will remain responsible for the monthly charges for the entire billing period.
Rates and charges associated with One Choice
!!\)
Unlimited Package are set forth in
Section 4.6 following.
ISSUED: March 20, 2006 EFFECTIVE :May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 77
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Basic Residential Local Service (Continued)
10 Additional Line Service
Additional Line Service provides the same features and benefits of Basic Residential
Local Service as described in Section 3.2, including unlimited local calling and the
ability to utilize 911 emergency services. Additional Line Service is only available to
Customers who also subscribe to VT's Basic Residential Local Service or an
associated bundled service package as described herein, and Additional Line Service
must be installed at the same service address as the Customer s primary line. Any
additional benefits of the Customer s selected local service package, such as included
long distance minutes or Call Management features, do not apply to Additional Line
Service. Optional Call Management features as described in Section 3.4 are available
to subscribers of Additional Line Service and will be billed at the rates defined therein
in addition to all charges associated with the Customer s Additional Line Service
In order to subscribe to Additional Line Service, Customers must select VT as the
primary service provider for interLA T A interexchange and intraLA T A interexchange
services for the additional line. Furthermore, Customers must select one of the
following two long distance plans: One Choice
!!\) $.
05 Plan or One Choice
!!\) $.
03 Plan
as described in Sections 3.38.1 and 3 .3 8.2 ofVT's Idaho Telecommunications Tariff.
Rates and charges for Additional Line Service may vary based on the Customer
selected long distance calling plan.
ISSUED: March 20, 2006 EFFECTIVE :May 1 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 78
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features
VT offers optional Call Management Features as described herein to allow Customers to
efficiently manage the call flow generated over their telephone line(s). These services are
subj ect to availability of facilities and compatibility with Customer type of access line and
premises equipment. Optional services are only available to Customers ofVT' s basic local
service and are not available on Centrex and PBX trunks. When multiple services are
activated on the same line, certain services may take precedence over others.
Rates and charges associated with the Call Management Features described herein are set
forth in Section 4.4 following.
Auto Redial
Auto Redial enables the Customer to redial automatically the last outgoing telephone
number. If that telephone number is busy, the service will make call attempts to the
telephone number for a maximum of thirty (30) minutes beginning with the Customer
activation of Auto Redial, in an effort to establish the call. The Customer will be
signaled with a distinctive ring when the call can be completed. Customers access
Auto Redial by dialing *66 and can cancel an Auto Redial activation by dialing * 86.
ISSUED: March 20, 2006 EFFECTIVE:May 1,2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrolltori" Texas 75006
[phone]
Page 79
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
Call Forwarding
Call Forwarding enables the Customer to transfer all incoming calls to another
telephone number. The Customer is responsible for the payment of charges (i., toll
charges) for each call between the Customer s call forwarding equipped telephone and
the telephone to which the call is being forwarded. The transmission may not meet
nonnal standards depending upon the distance and routing necessary. Customers who
are subscribed to Call Forwarding activate the service by dialing #72 and can
deactivate the service by dialing #73.
Call Forwarding may also include the Call Forwarding - Busy Line and Call
Forwarding-No Answer features described in Sections 3.3 and 3.3.4. However
only one Call Forwarding feature is allowed for each telephone line.
Call Forwarding - Busy Line
Call Forwarding - Busy Line allows incoming calls that encounter a busy condition to
be forwarded to a pre-designated telephone number. The Call Forwarding - Busy
Line Customer is responsible for the payment of charges (i., toll charges) for each
call between hislher call forwarding equipped telephone line and the line to which the
call is being forwarded. The transmission may not meet normal standards depending
upon the distance and routing necessary.
ISSUED: March 20, 2006 EFFECTIVE :May 1 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 80
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
Call Forwarding - No Answer
Call Forwarding - No Answer allows incoming calls which are not answered after a
pre-determined number of rings to be automatically forwarded to a pre-designated
telephone number. The Call Forwarding - No Answer Customer is responsible for the
payment of charges (i., toll charges) for each call between hislher call forwarding
equipped telephone line and the line to which the call is being forwarded. The
transmission may not meet normal standards depending upon the distance and routing
necessary .
Call Forwarding - Busy Line/No Answer
Call Forwarding - Busy LineIN 0 Answer provides the features of Call F orwarding-
Busy Line as described in Section 3.3.3 as well as the features of Call Forwarding-
No Answer as described in Section 3.3.4. The Customer is responsible for the
payment of charges (i., toll charges) for each call betweenhislhercall forwarding
equipped telephone line and the line to which the call is being forwarded. The
transmission may not meet normal standards depending upon the distance and routing
necessary .
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 81
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
Selective Call Forwarding
Selective Call Forwarding provides the Customer with the ability to forward incoming
calls ITom up to fifteen (15) pre-selected telephone numbers to another telephone
number. The Customer can construct or modify a telephone number screening list.
VT equipment will screen incoming calls against the Customer s list and forward only
those ITom telephone numbers on the list. The Selective Call Forwarding Customer
is responsible for the payment of charges (i., toll charges) for each call between the
Selective Call Forwarding equipped telephone line and the line to which the call is
being forwarded. Calls from numbers not on the list will receive standard call
completion. The Customer must also subscribe to one of the Call Forwarding features
described herein.
Subscribersto Selective Call Forwarding activate the service and construct or modify
the screening list by dialing *63 and following the prompts. This service may be
temporarily deactivated by dialing *83.
Selective Call Rejection
Selective Call Rej ection enables the Customer to block calls ITom up to fifteen (15)
pre-selected telephone numbers. To block specified telephone numbers, the
Customer builds a screening list via code activation. Customers may access their
screening list to add telephone numbers by dialing * 60. Customers may deactivate
Selective Call Rejection by dialing * 80. To block an unknown telephone number after
receiving the call, the Customer enters a blocking code to add the number to the
Customer s screening list. In the event that facilities are unavailable to provide
incoming call screening from the Customer s list, standard call completion will occur.
Customers whose telephone numbers are blocked are directed to a prerecorded
announcement regarding the block.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 82
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
Call Waiting
Call Waiting alerts Customers via a tone signal while a call is in progress to indicate a
second call is waiting and, by operation of the switchhook, allows the Customer to
place the fIrst call on hold and answer the waiting call. Call Waiting subscribers may
deactivate Call Waiting for the duration of one call by dialing * 70 prior to the direct-
dialed digits. Call Waiting is automatically reactivated for the next originating or
terminating call.
ISSUED: March 20, 2006 EFFECTIVE:May 1 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 83
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
Caller ID - Number Only
Caller ID - Number Only allows the Customer to identify the calling party prior to the
telephone being answered. Caller ID - Number Only displays the telephone number
of the calling party on the Customer s CPE before the call is answered at the
Customer s premises. Caller ill - Number Only requires a period of time equivalent
to two ringing tones in order to produce the name and telephone number display on
the CPE. Caller ill - Number Only displays non-published telephone numbers, unless
the Customer who has a non-published listing activates a call identification blod
Any Customer subscribing to Caller ID - Number Only will be responsible for the
provision of a display device which will be located on the Customer s premises. The
installation, repair, and technical capability of that equipment to function in conjunction
with the feature specified herein will be the responsibility of the Customer. Company
assumes no liability and will be held harmless for any incompatibility of this equipment
to perform satisfactorily with the network features described herein.
Telephone CPN information transmitted via Caller ID - Number Only is intended
solely for the use of the Caller ID - Number Only subscriber. Resale of this
information is prohibited by this tariff. CPN will not be displayed if the called party is
off-hook or if the called party answers during the first ring interval. CPN will be
displayed for calls made ITom another central office only if it is linked by appropriate
facilities. Caller ID - Number Only is not available on operator-handled calls.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 84
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
10 Caller ID - Name and Number
Caller ID - Name and Number allows the Customer to identify the calling party prior
to the telephone being answered. Caller ID - Name and Number displays the name
and telephone number ofthe calling party on the Customer s CPE before the call is
answered at the Customer s premises. Caller ID - Name and Number requires a
period oftime equivalent to two ringing tones in order to produce the name and
telephone number display on the CPE. Caller ill - Name and Number displays non-
published telephone numbers, unless the Customer who has anon-published listing
activates a call identification block.
Any Customer subscribingto Caller ID - Name and Number will be responsible for
the provision of a display device which will be located on the Customer s premises.
The installation, repair, and technical capability of that equipment to function in
conjunction with the feature specified herein will be the responsibility of the Customer.
Company assumes no liability and will be held harmless for any incompatibility of this
equipment to perform satisfactorily with the network features described herein.
Telephone CPN information transmitted via Caller ill - Name and Number is intended
solely for the use of the Caller ID - Name and Number subscriber. Resale of this
information is prohibited by this tariff. CPN will not be displayed if the called party is
off-hook or if the called party answers during the first ring interval. CPN will be
displayed for calls made ITom another central office only ifit is linked by appropriate
facilities. Caller ID - Name and Number is not available on operator-handled cal
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 85
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
.,. "
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
11 Speed Calling
Speed Calling enables a Customer to place calls to other telephone numbers by dialing
a one or two digit code rather than the complete telephone number. Speed Calling 8
Number allows for an eight (8) telephone number capacity, wherein the telephone
numbers are assigned a one digit code.
Customers may program Speed Calling 8 Number by dialing 74# and waiting for the
dial tone. Customers then dial the code (consisting of numbers 2 through 9) to
assigned and the telephone number, including area code if necessary. To dial the
number, Customers dial the code number followed by the pound sign (#).
12 Three-Way Calling
Three-Way Calling enables a Customer to add a third party to an existing call without
operator assistance, thereby establislllng a three-way conversation. The transmissIOn
may not meet normal standards depending on the distance and routing necessary to
activate a three-way call.
Customers access Three- W ay Calling during a current call by pressing and releasing
the receiver button to receive a second dial tone, dialing the third-party telephone
number, and pressing and releasing the receiver button to connect the two calls.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 86
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
13 Anonymous Call Rejection
Anonymous Call Rejection allows a Customer to reject all calls which have been
indicated as anonymous, unavailable or private by the calling party. When Anonymous
Call Rejection is active, the called party receives no alerting for a call that has been
rejected. The call is routed to a denial announcement and subsequently terminate j
Customers who are subscribed to Anonymous Call Rejection activate the service by
dialing *77 and can deactivate the service by dialing *87.
14 Call Waiting ID
Call Waiting ill allows the Customer to identify the calling party on a waiting call prior
to the telephone being answered. Call Waiting ID displays the telephone number
and/or name of the calling party on a Customer s CPE while a call is in progress. Call
Waiting ID requires a period of time equivalent to two ringing tones in order to
produce the name and telephone number display on the CPE. Call Waiting ID
displays non-published telephone numbers, unless the Customer who has a non-
published listing activates a call identification block. Call Waiting ID requires
subscription to Call Waiting and Caller ill Services as described in Sections 3.3.8 and
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 87
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Call Management Features (Continued)
15 Auto Call Return
Auto Call Return enables the Customer to redial automatically the last incoming call
whether or not it was answered. If that telephone number is busy, automated
continuous attempts will occur to call the number for a maximum of thirty (30) minutes
beginning with the Customer s activation of Auto Call Return in an attempt to establish
the call. The Customer will be signaled with a distinctive ring when the call can be
completed. Customers activate Auto Call Return by dialing *69.
ISSUED: March 20, 2006 EFFECTIVE :May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 88
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Directory Listings
Upon the request of a directory listing publication, VT will provide list of names and telephone
numbers of Customers and j oint-users for the purpose of informing calling parties of the
telephone numbers of Customers and those entitled to use Customer s service. The Company
limits the length of any listing by the use of abbreviations when, in the opinion of the directory
publislllng company, the clearness of the listing or the identification of the Customer or joint-
user is not impaired thereby. Listings must conform to the practices of the directorypublislllng
company with respect to its directories.
V arT ec will furnish upon request the name and address of the Customer to exchange service
when such service is used to provide recorded announcements under the provisions of this
tariff. Listings are regularly provided in connection with all classes of exchange service, unless
the Customer subscribes to non-published exchange service or non-listed service. The
contract period for Directory Listings where the listing actually appears in the directory is the
effective period of the directory. Where the listing has not been printed in the directory, the
contract period is one month.
One Residential Primary Listing is provided without charge for each separate Customer service
orjoint-user. The Primary Listing must be the actual name of the Customer to whom the
service is rendered or the name of a member of the Customer s family or household.
ISSUED: March 20, 2006 EFFECTIVE:May 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 89
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Directory Listings (Continued)
A residential Customer may request that part or all of the address information which would
otherwise be listed in the directory be deleted by the Company. Such deletion will be
continued in successive directories without further request by the Customer until the Customer
requests publication of part or all of the deleted address information in the directory.
Rates and charges associated with Directory Listings and the optional features described below
are set forth in Section 4.7following.
1 Non-Published Service
Customers who desire their telephone numbers to be omitted from directory
publications may subscribe to Non-Published Service. Incoming calls to a Customer
subscribing to N on-Published Service will be completed only when the calling party
places the call by telephone number, notwithstanding any claim made by the calling
party. When a call is placed ITom a telephone number associated with a Non-
Published listing, the number may be disclosed ifthe called party has equipment to
display Caller ID. Customers may prevent the display of their telephone number by
subscribing to and activating Call Block.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 90
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
3.4 Directory Listings (Continued)
3.4.2 Non-Listed Service
At the Customer s request, anyone or all of the Customer s primary listings, additional
listings or other listings associated with the same or different residence telephone
service line normally published in the directory will be omitted ITom the directory but
will be listed in the directory assistance records available to the general public. The
Customer indemnifies and holds the Company harmless against any and all claims for
damages caused or claimed to have been caused directly or indirectly by the
publication of the listing, which the Customer has requested be omitted ITom the
directory or the disclosing of such a listing to any person. Where such a listing is
published in the telephone directory, the Company s liability shall be limited to a refund
of any monthly charges assessed by the Company for the particular Non-Listed
Service.
When a call is placed ITom a non-listed telephone number, the number may be
disclosed ifthe called party has equipment to display Caller ID.
3.4.Residential Additional Listings
Residential Additional Listings may be the names of members of the Customer s family
or of other persons residing in the Customer s household. A Dual Name Additional
Listing may be provided for two persons who share the same surname and reside at
the same address, or for a person known by two names. This listing is composed of
a surname, two first names, address and telephone number.
Residential Additional Listings may be nicknames, abbreviated names, names which
are commonly spelled in more than one way, and rearrangements of names when, in
the opinion of the directory publishing company, they are necessary for the proper
identification of the Customer.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 91
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Operator Assistance Services
VT furnishes local assistance through an operator whereby Customers may request the services
described herein. The rates set forth in Section 4.6 apply to local operator assistance requests
originating for all classes and grades of services.
Busy Line Verification
Busy Line Verification allows an operator to determine the condition of an access line
that a Customer requests to be checked. This service is provided where facilities exist
through a VT provided operator. Busy Line Verification requests will not be
processed on a collect (reversal of charge) or person-to-person basis.
Busy Line Interrupt
Busy Line Interrupt allows an operator to interrupt a conversation in progress to
ascertain willingness to establish a conversation with an alternate party. This service
is provided where facilities exist through a VT provided operator. Busy Line Interrupt
requests will not be processed on a collect (reversal of charge) or person-to-person
basis, except in the case of an emergency situation, when the caller may bill collect if
necessary.
The charge for Busy Line Interrupt applies whenever the operator interrupts the
conversation even if the interrupted parties refuse to terminate the conversation in
progress.
ISSUED: March 20, 2006 EFFECTIVE :May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 92
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
SERVICE DESCRIPTIONS (Continued)
Operator Assistance Services (Continued)
Call Trace
Call Trace allows the Customer to initiate an automatic trace of the last call received
by dialing a code (*57). The following information is automatically recorded:
The originating telephone number;
The date and time ofthe call; and
The date and time call trace was activated.
When Call Trace successfully identifies a calling number, a recording instructs the
Customer to call a toll ITee number, which will activate a Voice Response Script and
assist the Customer in establishing an open file. Should the Customer decide to
prosecute the call originating party, the Customer should Contact VT for further
instructions. Activation of Call Trace never authorizes VT to provide the called party
with the name or telephone number of the calling party.
5.4 Local Operator Services
Customers may obtain the assistance of a local operator to complete the following
local exchange telephone calls:
Person to Person - Calls completed with the assistance of a Company
operator to a particular person or station specified by the calling party.
Charges may be billed to the called party, a non-proprietary calling card
a calling station or a third-party station.
Station to Station - Calls other than person-to-person calls completed
with or withoutthe assistance of a Company operator. Charges may be
billed to a non-proprietary calling card.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 93
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Operator Assistance Services (Continued)
5.4 Local Operator Services (Continued)
Third-Party Billing - Calls which are billed to a telephone number other
than the originating or terminating telephone number.
Collect Call- Calls of which the charges for a message may be reversed
and billed to the terminating telephone number provided the charge is
accepted at the called service point.
Rates associated with Local Operator Services are set forth in Section 4.
Service Order Charges
Customers are billed applicable Service Order Charges when VT receives, records and
processes information in connection with a Customer request to add or change existing
services. Service Order Charges apply to Customers who order new service or features
discontinue services or features, request telephone number changes, or transfer service ITom
one premises to another. Service Order Charges also apply to service requests, including but
not limited to, reconnection of existing service, temporary suspension of service, name changes
on an account, or when servIce is required at the Customer s premIses.
The applicable Service Order Charges for the items described above are set forth in Section
5 following.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 94
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Directory Assistance
VT furnishes Directory Assistance Service whereby Customer may request assistance in
determining directory listing information. The rates set forth herein apply to calls from
Customers who request assistance in determining directory listing information for telephone
users who are located in the same local calling area, intraLA T A calling area or interLA T A
calling area.
No credit will be given for any unused portion ofthe Customer s allowance, and call
allowances are not transferrable between separate accounts of the same Customer. No credit
will be given for requests in which the telephone number is non-published or unlisted, or for
telephone numbers which are not found in the directory.
Customers are allowed up to two (2) Directory Assistance listing requests per direct-dialed
Directory Assistance call. Where a Customer makes more than two requests on a call, each
subsequent request in excess of the Customer s allowance is billed an additional fee. A
maximum of ten Directory Assistance requests is allowed per direct-dialed Directory
Assistance call.
Additional charges may apply to Customers who place Directory Assistance calls via an
operator or have Directory Assistance charges billed to a telephone calling card or a telephone
number other than the originating telephone number. A maximum of two requests per call
applies to Directory Assistance calls placed via an operator or billed to a telephone calling card
or a telephone number other than the originating telephone number. Where dialing facilities are
not available, Directory Assistance calls via an operator are considered as direct-dialed calls.
Rates and charges associated with Directory Assistance are set forth in Section 4.7 following.
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 95
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 SERVICE DESCRIPTIONS (Continued)
Directory Assistance (Continued)
Directory Assistance Call Completion
Directory Assistance Call Completion (DACC) provides Customers with the option
of having local calls automatically completed upon request of a telephone listing ITom
the Directory Assistance operator. The call may be completed automatically or by the
Directory Assistance operator. DACC is available where facilities permit.
The DACC portion of the call may either be billed in the same manner as the Directory
Assistance portion or alternately billed (i.e., third number or collect billing).
ISSUED: March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 96
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
0 RATE SCHEDULES
General
The rates for the services described in Section 3, including but not limited to, Basic Residential
Local Service and Call Management Features are provided herein. The rates and charges set
forth herein may include one-time charges, per-call charges or monthly subscription charges.
Basic Residential Local Service - Rates and Charges
Subscribers to Basic Residential Local Service will be billed at the following rate in addition
to all charges associated with the Customer s optional services and/or long distance usag
Monthly Rate $29.
One Choice
!!\)
Classic Elite Package - Rates and Charges
Subscribers of One Choice
!!\)
Classic Elite Package will be billed at the following rate
in addition to all charges associated with the Customer s optional services and/or long
distance usage, if any:
Monthl Rate
Zone 1 $39.
In addition, optional Call Management features as described in Section 3.3 are
available to subscribers of One Choice
!!\)
Classic Elite Package and will be billed at the
rates set forth therein in addition to all charges associated with the Customer s One
Choice
!!\)
Classic Elite Package.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 97
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Basic Residential Local Service - Rates and Charges (Continued)
One Choice
!!\)
Additional Line Service - Rates and Charges
Subscribers to One Choice(ID Additional Line Service will be billed at the following
rate in addition to all charges associated with the Customer s One Choice(ID Classic
Bundled Package, optional services and/or long distance usage, if any:
Each Additional Line $24.
VarTec Friends-FreesM Classic Package - Rates and Charges
Subscribers of the VarTec Friends-FreesM Classic Package will be billed at the
following rate in addition to all charges associated with the Customer s optional
services and/or long distance usage:
Monthly Rate $39.
In addition, optional Call Management features as described in Section 3.4 are
available to subscribers ofVarTec Friends-FreesM Classic Package and will
be billed at the rates set forth in Section 4.4 of the Rate Schedule in addition to all
charges associated with the Customer s VarTec Friends-FreesM Classic
Package.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Basic Residential Local Service - Rates and Charges (Continued)
VarTec Friends-FreesM Package - Rates and Charges
Subscribers of the VarTec Friends-FreesM Package will be billed at the
following rate in addition to all charges associated with the Customer s optional
services and/or long distance usage:
Monthly Rate $29.
In addition, optional Call Management features as described in Section 3.4 are
available to subscribers ofVarTec Friends-FreesM Package and will be billed
at the rates set forth in Section 4.4 of the Rate Schedule in addition to all charges
associated with the Customer s VarTec Friends-FreesM Package.
One Choice(ID Classic Unlimited Package - Rates and Charges
Subscribers of One Choice
!!\)
Classic Unlimited Package will be billed at the
following rate in addition to all charges associated with the Customer s optional
services and/or toll charges, if any:
Monthly Rate $49.
In addition, optional Call Management features as described in Section 3.4 are
available to subscribers of One Choice
!!\)
Classic Unlimited Package and will be
billed at the rates set forth therein in addition to all charges associated with the
Customer s One Choice
!!\)
Classic Unlimited Package.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 99
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Basic Residential Local Service - Rates and Charges (Continued)
6 One Choice(\i) Bundled Service Packages - Rates and Charges
The One Choice
!!\)
bundled service packages will be billed at the following rates in
addition to all charges associated with the Customer s optional services and/or
additional long distance usage, if any. The following per line monthly rates apply
to the Customer s primary billing telephone number and any additional telephone
numbers billed to the same account.
One Choice(ID Basic Packa
With One Choice
!!\) $.
05 Plan
With One Choice
!!\) $.
03 Plan
Monthl Rate
$29.
$32.
One Choice(\i) Select Packa
With One Choice
!!\) $.
05 Plan
With One Choice
!!\) $.
03 Plan
Monthl Rate
$29.
$32.
One Choice(ID Elite Packa
With One Choice
!!\) $.
05 Plan
- With One Choice
!!\) $.
03 Plan
Month Rate
$39.
$42.
One Choice(\i) Unlimited Packa
With One Choice
!!\) $.
05 Plan
Monthl Rate
$49.
ISSUED:March 20, 2006
By:
EFFECTIVE :May 1,2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 100
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Basic Residential Local Service - Rates and Charges (Continued)
Additional Line Service - Rates and Charges
Additional Line Service will be billed at the following rates in addition to all
charges associated with the Customer s optional services and/or additional long
distance usage, if any. The following per line monthly rates apply to each
additional telephone number billed to the same account:
Additional Line Service
- With One Choice
!!\) $.
05 Plan
With One Choice(ID $.03 Plan
Month Rate
$24.
$22.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 101
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Call Management Features - Rates and Charges
Subscribers to Call Management Features will be billed at the following rates in addition
to all charges associated with the Customer s basic local service plan.
Monthl Rate Per Use Rate
Auto Redial $3.$0.
Call Forwarding $3.N/A
Call Forwarding - Busy Line $3.N/A
Call Forwarding - No Answer $3.N/A
Call Forwarding - BusyINo Answer $3.N/A
Selective Call Forwarding $3.N/A
Selective Call Rejection $3.N/A
Call Waiting $3.N/A
Caller ID - Number Only $3.N/A
Caller ID - Name & Number $6.N/A
Speed Calling $3.N/A
Three-Way Calling $3.$0.
Call Waiting ID $3.N/A
Auto Call Return $3.$0.
ISSUED:March 20, 2006 EFFECTIVE:May 1, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 102
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
4.4 Service Order Charges - Rates and Charges
Customers will be billed the following charges for services described below. Additional
charges may apply for service orders that require overtime labor performed at hours of the
day or days of the week other than normal work hours.
Customer requests to add a feature to an account
Customer requests to remove a feature ITom an
account
Customer requests a billing name change on
hislher account
Customer requests a telephone number change
Customer requests to transfer primary line ITom
one service address to another
Customer requests to transfer an additional
telephone line ITom one service address to
another
Restoration of Customer s service following
suspension by VT
Installation of a primary telephone line at new
service address
Installation of an additional telephone line at new
service address
Block Change Charge
PIC Change Charge
ISSUED:March 20, 2006
By:Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
One-Time Char
No Charge
$5.
$5.
$25.
$30.
$30.
$20.
$30.
$30.
$5.
$5.
EFFECTIVE:May 1, 2006
Page 103
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
Operator Assistance - Rates and Charges
Local Operator Assistance Service rates are in addition to applicable usage charges or in
lieu of local call rates ITom pay telephones.
Busy Line Verification
Busy Line Interrupt
Call Trace
Person to Person
Fully Assist
Partially Assist
Station to Station
Fully Assist
Partially Assist
Third-Party Billing
Collect Call
Per Use Char
$1.50
$3.
$1.00
$9.
$9.48
$5.
$4.
$5.
$5.3"0
In addition to the Operator Assistance per use charges set forth herein, the following local
usage rates apply to calls which are completed with Operator Assistance:Day - $0.38 per minute
(Monday through Friday 8:00 AM - 5:00 PM*
Evening/Night!Weekend
(All other days and times)
$0.20 per minute
Operator assisted calls are billed in one-minute increments with an initial billing of one
minute.
* To, but not including.
ISSUED:March 20, 2006
By:
EFFECTIVE:May 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 104
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
ISSUED:
Directory Listings and Directory Assistance - Rates and Charges
Subscribers will be billed at the following rates for Directory Listings in addition to all
charges associated with the Customer s basic local service plan:
Directo Listin
Primary Listing
Non-Published Number
Non-Listed Number
Residential Additional Listing
Directory Listing Change Charge
Monthl Rate
No charge
$4.
$2.
$1.50
$5.
Directo Assistance Per Use CharDirectory Assistance $1.25
Directory Assistance Call CompletiorlGO.
Alternative Payment Processing Fees
The following fees apply for Customers who make payment for services rendered using
alternative payment processing options. Per use charges apply for individual transactions.
Customers may elect to enroll in VT' s Recurring Payment Plan, whereby the Customer
payment is automatically processed by VT each month through the Customer s selected
alternative payment processing option.
One-time Payment (per use)
Online Payments (per use)
Recurring Payments
Credit Card Pa ent
N/C
N/C
N/C
ACH Payment
N/C
N/C
N/C
March 20, 2006
By:
EFFECTIVE :May 1 , 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]
Page 105
Original
Comtel Telcom Assets LP
d/b/a VarTec TelecomlID (Acceptance Stamp)
RATE SCHEDULES (Continued)
ISSUED:
Alternative Payment Processing Fees (Continued)
Beginning February 1 2004, any residential Customer who enrolls in VT'sRecurring
Payment Plan will be eligible to receive a one-time credit in the amount often dollars
($10.00). This credit will be applied to the Customer s monthly billing statement after the
Customer s first successful and valid automated payment transaction and should appear
on one of the following two billing statements. Each Customer will be eligible to receive
the credit only once per Customer account. A Customer becomes ineligible to receive this
credit if, prior to the credit being applied to the Customer s account, one or more of the
following occurs: 1) the account is suspended for non-payment of charges; 2) the account
is suspended for violation( s) of regulations in this tariff; 3) the Customer cancels services
or withdraws ITom the Recurring Payment Plan or 4) the Customer fails to comply with
relevant laws and regulations.
March 20, 2006
By:
EFFECTIVE:May 1, 2006
Becky Gipson
Director - Regulatory Affairs
2440 Marsh Lane
Carrollton, Texas 75006
[phone]