20060426Revised illustrative tariff.pdf

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CORDIA COMMUNICATIONS CORP.
VI. ILLUSTRATIVE TARIFF
Cordia Communications Corp.Idaho Price List No.
Original Title Page
IDAHO
LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES TARIFF
Cordia Communications Corp.
This tariff contains the descriptions, regulations, and rates applicable to the provision of local
exchange telecommunications services provided by Cordia Communications Corp. with principal
offices at 445 Hamilton Avenue, Suite 408, White Plains, New York 10601 for services furnished
within the State ofIdaho. This tariff is on file with the Idaho Public Utilities Commission, and copies
may be inspected, during normal business hours, at the Company s principal place of business.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 1
CHECK SHEET
Pages of this tariff, as indicated below, are effective as of the date shown at the bottom of the respective
pages. Original and revised pages, as named below, comprise all changes from the original tariff and are
currently in effect as of the date on the bottom ofthis page.
PAGE REVISION PAGE REVISION PAGE REVISION
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Original
* - indicates those pages included with this filing
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 2
TABLE OF CONTENTS
Title Page
Check Sheet
Table of Contents
Explanation of Symbols
Application of Tariff
Tariff Format
Cover
Section 1 - DefInitions
Section 2 - Regulations
Section 3 - Service Areas
Section 4 - Service Charges and Surcharges
Section 5 - Network Services and Rates
Section 6 - Directory Assistance and Listing Services
Section 7 - Long Distance Services
Section 8 - Local Operator Services
Section 9 - Miscellaneous Services
Section 10- Special Arrangements
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 3
EXPLANATION OF SYMBOLS, REFERENCE MARKS, AND
ABBREVIATIONS OF TECHNICAL TERMS USED IN TillS TARIFF
The following symbols shall be used in this tariff for the purpose indicated below:
(C)
(D)
(I)
(M)
(N)
(R)
(S)
(T)
To signify changed regulation.
To signify discontinued rate or regulation.
To signify increased rate.
To signify a move in the location oftext.
To signify new rate or regulation.
To signify reduced rate.
To signify reissued matter.
To signify a change in text but no change in rate or regulation.
Issued: March 23 2006
Issued by:
Effective: April 23, 2006
Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 4
APPLICATION OF TARIFF
This tariff sets forth the service offerings, rates, terms and conditions applicable to the
furnishing of intrastate end-user local exchange communications services by Cordia
Communications Corp., hereinafter referred to as the Company, to Customers within the
State of Idaho. Cordia s services are furnished subject to the availability of facilities and
subject to the terms and conditions set forth herein.
This tariff is on file with the Idaho Public Utilities Commission. In addition, this tariff is
available for review at the main office of Cordia Communications Corp. at 445 Hamilton
Avenue, Suite 408, White Plains, NY 10601.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 5
TARIFF FORMAT
Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and 15 would be 14.
Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission. For
example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension
periods, deferrals, etc., the most current page number on file with the Commission is not always the
tariff page in effect. Consult the Check Sheet for the page currently in effect.
Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.1.
2.1.
2. 1. LA.
1.1.A.1.
1. LA. 1. (a).
1.1.A.1.(a).
A.l.(a).I.(i).
A.1.(a).I.(i).(1 ).
Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet
accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the Check Sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will
be no other symbols used on this page if these are the only changes made to it (i., the format, etc.
remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest
Check Sheet to fmd out if a particular page is the most current on file with the Commission.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:WeslyMinella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 6
SECTION 1.0 - DEFINITIONS
Access Line - An arrangement from a local exchange telephone company or other common carrier, using
either dedicated or switched access, which connects a Customer s location to Carrier s location or switching
center.
Account - A Company accounting category containing up to two (2) residential local exchange access lines
billed to the same Customer at the same address. The second or non-primary local exchange access line will
share any call allowance of the primary local exchange access line. The second or non-primary local exchange
access line therefore will not be provisioned to include a separate call allowance structure. No features are
provided with the second or non-primary local exchange access line.
Account Codes - Permits Centrex Stations and attendants to dial an account code number of up to eight
digits. For use when placing calls over facilities arranged for Automatic Message Accounting (AMA)
recording. The account or project number must be input prior to dialing the called number.
Advance Payment - Part or all of a payment required before the start of service.
Authorization Code - A numerical code, one or more of which may be assigned to a Customer, to enable
Carrier to identify the origin of service of the Customer so it may rate and bill the call. All authorization codes
shall be the sole property of Carrier and no Customer shall have any property or other right or interest in the
use of any particular authorization code. Automatic numbering identification (ANI) may be used as or in
connection with the authorization code.
Authorized User - A person, fmn or corporation authorized by the Customer to be an end-user of the serviceof the Customer.
Automatic Numbering Identification (ANI) - A type of signaling provided by a local exchange telephone
company which automatically identifies the local exchange line from which a call originates.
Cordia - Cordia Communications Corp., the issuer of this tariff.
Commission - Refers to the Idaho Public Utilities Commission.
Common Carrier - An authorized company or entity providing telecommunications services to the public
Company - Cordia Communications Corp., the issuer of this tariff.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 1060 I IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 7
SECTION 1.0 - DEFINITIONS, (CONT'
Customer - The person, firm or corporation that orders service and is responsible for the payment of charges
and compliance with the terms and conditions of this tariff.
Customer Premises - A location designated by the Customer for the purposes of connecting to the
Company s services.
Customer Terminal Equipment - Terminal equipment provided by the Customer.
Deposit - Refers to a cash or equivalent of cash security held as a guarantee for payment of the charges.
End Office - The LEC switching system office or serving wire center where Customer station loops are
terminated for purposes of interconnection to each other and/or to trunks.
Equal Access - A form of dialed access provided by local exchange companies whereby interexchange calls
dialed' by the Customer are automatically routed to the Company s network. Presubscribed Customers may
also route interexchange calls to the Company s network by dialing an access code supplied by the Company.
Exchange Telephone Company or Telephone Company - Denotes any individual, partnership, association
joint-stock company, trust, or corporation authorized by the appropriate regulatory bodies to engage in
providing public switched communication service throughout an exchange area, and between exchange areas
within the LATA.
ICB - Individual Case Basis.
IXC or Interexchange Carrier - A long distance telecommunications services provider.
Interruption - The inability to complete calls due to equipment malfunctions or human errors. Interruption
shall not include, and no allowance shall be given for service difficulties such as slow dial tone, circuits busy
or other network and/or switching capability shortages. Nor shall Interruption include the failure of any
service or facilities provided by a common carrier or other entity other than the Carrier. Any Interruption
allowance provided within this Tariffby Carrier shall not apply where service is interrupted by the negligence
or willful act of the Customer, or where the Carrier, pursuant to the terms of this Tariff, terminates service
because of non-payment of bills, unlawful or improper use of the Carrier s facilities or service, or any other
reason covered by this Tariff or by applicable law.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 8
SECTION 1.0 - DEFINITIONS, (CONT'
LATA - A Local Access and Transport Area established pursuant to the Modification of Final Judgment
entered by the United States District Court for the District of Columbia in Civil Action No. 82-0192; or any
other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. TariffF.c.c.
No., or its successor tariff(s).
LEC - Local Exchange Company refers to the dominant, monopoly local telephone company in the area also
served by the Company.
Monthly Recurring Charges - The monthly charges to the Customer for services, facilities and equipment
which continue for the agreed upon duration of the service.
MOU - Minutes of Use.
NECA - National Exchange Carriers Association.
Network Access Charge - This is a fee that reimburses the Company for costs associated with building a
network, connecting customers to the network, and updating related Company systems.
Non-Recurring Charge ("NRC"- The initial charge, usually assessed on a one-time basis, to initiate and
establish service.
PBX - Private Branch Exchange
PIN - Personal Identification Number. See Authorization Code.
Point of Presence POP"- Point of Presence
Recurring Charges - Monthly charges to the Customer for services, and equipment, which continues for the
agreed upon duration of the service.
Service - Any means of service offered herein or any combination thereof.
Service Order - The written request for Company services executed by the Customer and the Company in the
format devised by the Company. The signing of a Service Order Form by the Customer and acceptance by the
Company initiates the respective obligations of the parties as set forth therein and pursuant to this tariff.
Serving Wire Center - A specified geographic point from which the vertical and horizontal coordinate is used
in calculation of airline mileage.
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 9
SECTION 1.0 - DEFINITIONS, (CONT'
Shared Inbound Calls - Refers to calls that are terminated via the Customer s Company-provided local
exchange line.
Shared Outbound Calls - Refers to calls in Feature Group (FGD) exchanges whereby the Customer s local
telephone lines are pre subscribed by the Company to the Company s outbound service such that" 1 + 1 O-digit
number" calls are automatically routed to the Company s or an IXC's network. Calls to stations within the
Customer s LATA may be placed by dialing "10XXX" or "101XXXX" with 1 + 10-digit number.
Station - The network control signaling unit and any other equipment provided at the Customer s premises
which enables the Customer to establish communications connections and to effect communications through
such connections.
Subscriber - The person, fmn, partnership, corporation, or other entity who orders telecommunications
service from the Company. Service may be ordered by, or on behalf of, those who own, lease or otherwise
manage the pay telephone, PBX, or other switch vehicle from which an End User places a call utilizing the
services of the Company.
Switched Access OriginationlTermination - Where access between the Customer and the interexchange
carrier is provided on local exchange company Feature Group circuits and the connection to the Customer is a
LED-provided business or residential access line. The cost of switched Feature Group access is billed to the
interexchange carrier.
Terminal Equipment - Any telecommunications equipment other than the transmission or receiving
equipment installed at a Company location.
Usage Charges - Charges for minutes or messages traversing over local exchange facilities.
User or End User - A Customer, Joint User, or any other person authorized by a Customer to use service
provided under this tariff.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 10
SECTION 2.0 - REGULATIONS
Undertaking of the Company
1.1 Scope
The Company undertakes to furnish communications service pursuant to the terms of this
tariff in connection with one-way and/or two-way information transmission between points
within the State of Idaho.
The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity that
purchases access to the Company network in order to originate or terminate its own services
or to communicate with its own customers.
1.2 Shortage of Equipment or Facilities
The Company reserves the right to limit or to allocate the use of existing facilities
or of additional facilities offered by the Company, when necessary because oflack
of facilities, or due to some other cause beyond the Company s control.
The furnishing of service under this tariff is subject to the availability on a
continuing basis of all the necessary facilities and is limited to the capacity of the
Company s facilities as well as facilities the Company may obtain from other
carriers to furnish service from time to time as required at the sole discretion of the
Company.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 11
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
Terms and Conditions
Minimum Period - Service is provided month-to-month or in a term agreement.
The minimum term period is one (1) year unless otherwise specified in this tariff or
mutually agreed upon by contract. Penalties may apply for early termination of the
term agreement
Except as otherwise stated in this tariff, Customers may be required to enter into
written service orders which shall contain or reference a specific description of the
service ordered, the rates to be charged, the duration of the services, and the terms
and conditions in this tariff. Customers will also be required to execute any other
documents as may be reasonably requested by the Company.
Continuation of Service: Except as otherwise stated in this tariff, at the expiration of
the initial term specified in each Service Order, or in any extension thereof, service
shall be renewed automatically for a one (1) year term, unless the Customer provides
notice of intent not to renew such agreement at least thirty (30) days prior to the end
of the initial or any additional term. Any termination shall not relieve the Customer
, of its obligation to pay any charges incurred under the service order and this tariff
prior to termination. The rights and obligations that by their nature extend beyond
the termination of the term of the service order shall survive such termination.
In any action between the parties to enforce any provision of this tariff, the
prevailing party shall be entitled to recover its legal fees and court costs from the
non-prevailing party in addition to other relief a court may award.
Service may be terminated upon written notice to the Customer if:
the Customer is using the service in violation of this tariff; or
the Customer is using the service in violation of the law.
This tariff shall be interpreted and governed by the laws of the State of Idaho
regardless of its choice oflaws provision.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 12
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking ofthe Company, (Cont'
Terms and Conditions, (cont'd.
Any other Telephone Company may not interfere with the right of any person or
entity to obtain service directly from the Company. No person or entity shall be
required to make any payment, incur any penalty, monetary or otherwise, or
purchase any services in order to have the right to obtain service directly from the
Company.
To the extent that either the Company or any other telephone company exercises
control over available cable pairs, conduit, duct space, raceways, or other facilities
needed by the other to reach a person or entity, the party exercising such control
shall make them available to the other on terms equivalent to those under which the
Company makes similar facilities under its control available to its customers. At the
reasonable request of either party, the Company and the other telephone company
shall join the attempt to obtain from the owner of the property access for the other
party to serve a person or entity.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 13
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking ofthe Company, (Cont'
1.4 Limitations on Liability
Except as otherwise stated in this section, the liability of the Company for damages
arising out of either: (1) the furnishing of its services, including but not limited to
mistakes, omissions, interruptions, delays, or errors, or other defects
representations, or use of these services or (2) the failure to furnish its service
whether caused by acts or omission, shall be limited to the extension of allowances
to the Customer for interruptions in service as set forth in Section 2.
Except for the extension of allowances to the Customer for interruptions in service
as set forth in Section 2., the Company shall not be liable to a Customer or third
party for any direct, indirect, special, incidental, reliance, consequential, exemplary
or punitive damages, including, but not limited to, loss of revenue or profits, for any
reason whatsoever, including, but not limited to, any act or omission, failure to
perform, delay, interruption, failure to provide any service or any failure in or
breakdown of facilities associated with the service.
The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed
, in the event that payment has been made and service has been discontinued, to a
refund of the amount erroneously billed.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 14
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
1.4 Limitations on Liability, (cont'd.
The Company shall be indemnified and saved harmless by the Customer from and
against all loss, liability, damage and expense, including reasonable counsel fees
due to:
Any act or omission of: (a) the Customer, (b) any other entity furnishing
service, equipment or facilities for use in conjunction with services or
facilities provided by the Company; or (c) common carriers or
warehousemen, except as contracted by the Company;
Any delay or failure of performance or equipment due to causes beyond the
Company s control, including but not limited to, acts of God, fires, floods
earthquakes, hurricanes, or other catastrophes; national emergencies
insurrections, riots, wars or other civil commotions; strikes, lockouts, work
stoppages or other labor difficulties; criminal actions taken against the
Company; unavailability, failure or malfunction of equipment or facilities
provided by the Customer or third parties; and any law, order, regulation or
other action of any governing a~thority or agency thereof;
Any unlawful or unauthorized use of the Company s facilities and services;
Libel, slander, invasion of privacy or infringement of patents, trade secrets
or copyrights arising from or in connection with the material transmitted by
means of Company-provided facilities or services; or by means of the
combination of Company-provided facilities or services;
Breach in the privacy or security of communications transmitted over the
Company s facilities;
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 15
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
1.4 Limitations on Liability, (cont'
(continued)
Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities
or services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company s liability is limited as set forth in
paragraph A. of this Subsection 2.1.4.
Defacement of or damage to Customer premises resulting from the
furnishing of services or equipment on such premises or the installation or
removal thereof;
Injury to property or injury or death to persons, including claims for
payments made under Workers' Compensation law or under any plan for
emplo);ee disability or death benefits, arising out of, or caused by, any act or
omission of the Customer, or the construction, installation, maintenance
presence, use or removal of the Customer s facilities or equipment
connected, or to be connected to the Company s facilities;
Any noncompletion of calls due to network busy conditions;
Any calls not actually attempted to be completed during any period that
service is unavailable;
And any other claim resulting from any act or omission of the Customer or
patron(s) of the Customer relating to the use of the Company s services or
facilities.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 16
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
1.4 Limitations on Liability, (cont'
The Company does not guarantee nor make any warranty with respect to
installations provided by it for use in an explosive atmosphere.
The Company makes no warranties or representations, EXPRESS OR IMPLIED
either in fact or by operation of law, statutory or otherwise, including warranties
of merchantability or fitness for a particular use, except those expressly set forth
herein.
Failure by the Company to assert its rights pursuant to one provision of this rate
sheet does not preclude the Company from asserting its rights under other
prOVISIOns.
Directory Errors - In the absence of gross negligence or willful misconduct, no
liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions of listing obtainable ITom the
directory assistance operator, including errors in the reporting thereof, shall
attach to the Company. An allowance for errors or mistakes in or omissions of
published directory listings or for errors or mistakes in or omissions of listing
obtainable from the directory assistance operator shall be at the monthly tariff
rate for each listing, or in the case of a free or no-charge directory listing, credit
shall equalt'wo times the monthly tariff rate for an additional listing, for the life
of the directory or the charge period during which the error, mistake or omission
occurs.
.I..The included tariff language does not constitute a detem1ination by the
Commission that a limitation of liability imposed b y the Company should be
upheld in a court of law. Acceptance for filing by the Commission recognizes
that it is a court's responsibility to adjudicate negligence and consequential
damage claims. It is also the court's responsibility to detennine the validity ofthe
exculpatory clause.
Issued: March 23 , 2006 Effuctive: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 17
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'd.
1.4 Limitations on Liability, (cont'
With respect to Emergency Number 911 Service
This service is offered solely as an aid in handling assistance calls in
connection with fire, police and other emergencies. The Company is not
responsible for any losses, claims, demands, suits or any liability
whatsoever, whether suffered, made instituted or asserted by the Customer
or by any other party or person for any personal injury or death of any
person or persons, and for any loss, damage or destruction of any property,
whether owned by the Customer or others, caused or claimed to have been
caused by: (1) mistakes, omissions, interruptions, delays, errors or other
defects in the provision of service, or (2) installation, operation, failure to
operate, maintenance, removal, presence, condition, local or use of any
equipment and facilities furnishing this service.
Neither is the Company responsible for any infringement, nor invasion of
the right of privacy of any person or persons, caused or claimed to have
been caused directly or indirectly, by the installation, operation, failure to
operate, maintenance, removal, presence, condition, occasion or use of
emergency 911 service features and the equipment associated therewith, or
by any services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the
telephone used by the party or parties accessing emergency 911 service, and
which arise out of the negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employees or agents
of anyone of them.
When a Customer with a nonpublished telephone number, as defined herein
places a call to the emergency 911 service, the Company will release the
name and address of the calling party, where such information can be
determined, to the appropriate local governmental authority responsible for
emergency 911 service upon request of such governmental authority. By
subscribing to service under this rate sheet, the Customer acknowledges and
agrees with the release of information as described above.
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 18
SECTION 2.0 - REGULATIONS, (CONT'D.
Undertaking of the Company, (Cont'
1.5 Notification of Service-Affecting Activities
The Company will provide the Customer reasonable notification of service-affecting
activities that may occur in normal operation of its business. Such activities may include, but
are not limited to, equipment or facilities additions, removals or rearrangements and routine
preventative maintenance. Generally, such activities are not specific to an individual
Customer but affect many Customers' services. No specific advance notification period is
applicable to all service activities. The Company will work cooperatively with the Customer
to determine the reasonable notification requirements. With some emergency or unplanned
service-affecting conditions, such as an outage resulting from cable damage, notification to
the Customer may not be possible.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 19
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'd.
Provision of Equipment and Facilities
The Company shall use reasonable efforts to make available services to a Customer
on or before a particular date, subject to the provisions of and compliance by the
Customer with, the regulations contained in this tariff. The Company does not
guarantee availability by any such date and shall not be liable for any delays in
commencing service to any Customer.
The Company shall use reasonable efforts to maintain only the facilities and
equipment that it furnishes to the Customer. The Customer may not, nor may the
Customer permit others to, rearrange, disconnect, remove, attempt to repair, or
otherwise interfere with any of the facilities or equipment installed by the Company,
except upon the written consent of the Company.
The Company may substitute, change or rearrange any equipment or facility at any
time and from time to time, but shall not thereby alter the technical parameters of the
service provided the Customer.
Equipment the Company provides or installs at the Customer Premises for use, in
connection with the services the Company offers shall not be used for any purpose
other than that for which it was provided.
The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company s agents or employees to the Premises of the
Customer when the service difficulty or trouble report results from the use of
equipment or facilities provided by any party other than the Company, including but
not limited to the Customer.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 20
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
Provision of Equipment and Facilities, (cont' d.
The Company shall not be responsible for the installation, operation, or maintenance
of any Customer-provided communications equipment. Where such equipment is
connected to the facilities furnished pursuant to this tariff, the responsibility of the
Company shall be limited to the furnishing of facilities offered under this tariff and
to the maintenance and operation of such facilities. Subject to this responsibility, the
Company shall not be responsible for:
(1)the transmission of signals by Customer-provided equipment or for the
quality of, or defects in, such transmission; or
(2)the reception of signals by Customer-provided equipment.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 21
SECTION 2.0 - REGULATIONS, (CONT'
Undertaking of the Company, (Cont'
Non-routine Installation
At the Customer s request, installation and/or maintenance may be performed outside the
Company s regular business hours or in hazardous locations. In such cases, charges based on
cost of the actual labor, material, or other costs incurred by or charged to the Company will
apply. If installation is started during regular business hours but, at the Customer s request
extends beyond regular business hours into time periods including, but not limited to
weekends, holidays, and/or night hours, additional charges may apply.
1.9
Special Construction
Subject to the agreement of the Company and to all of the regulations contained in this tariff
special construction of facilities may be undertaken on a reasonable efforts basis at the
request of the Customer. Special construction is that construction undertaken:
where facilities are not presently available, and there is no other requirement for the
facilities so constructed;
of a type other than that which the Company would normally utilize in the
furnishing of its services;
over a route other than that which the Company would normally utilize in the
furnishing of its services;
in a quantity greater than that which the Company would normally construct;
on an expedited basis;
on a temporary basis until permanent facilities are available;
involving abnormal costs; or
in advance of its normal construction.
Ownership of Facilities
Title to all facilities provided in accordance with this rate sheet remains in the Company, its
partners, agents, contractors or suppliers.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 22
SECTION 2.0 - REGULATIONS, (CONT'
Prohibited Uses
2.4
The services the Company offers shall not be used for any unlawful purpose or for any use as
to which the Customer has not obtained all required governmental approvals, authorizations
licenses, consents and permits.
The Company may require applicants for service who intend to use the Company s offerings
for resale and/or for shared use to file a letter with the Company confmning that their use of
the Company s offerings complies with relevant laws and Commission regulations, policies
orders, and decisions.
The Company may block any signals being transmitted over its Network by Customers
which cause interference to the Company or other users. Customer shall be relieved of all
obligations to make payments for charges relating to any blocked Service and shall
indemnify the Company for any claim, judgment or liability resulting from such blockage.
A customer, joint user, or authorized user may not assign, or transfer in any manner, the
service or any rights associated with the service without the written consent of the Company.
The Company will permit a Customer to transfer its existing service to another entity if the
existing Customer has paid all charges owed to the Company for regulated communications
services. Such a transfer will be treated as a disconnection of existing service and installation
of new service, and non-recurring installation charges as stated in this tariff will apply.
Issued: March 23, 2006
Issued by:
Effective: April 23, 2006
Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 23
SECTION 2.0 - REGULATIONS, (CONT'
Obligations of the Customer
General
The Customer is responsible for making proper application for service; placing any
necessary order, complying with tariff regulations; payment of charges for services provided.
Specific Customer responsibilities include, but are not limited to the following:
the payment of all applicable charges pursuant to this tariff;
damage to or loss of the Company s facilities or equipment caused by the acts or
omissions of the Customer; or the noncompliance by the Customer, with these
regulations; or by fIre or theft or other casualty on the Customer Premises, unless
caused by the negligence or willful misconduct of the employees or agents of the
Company;
providing at no charge, as specified from time to time by the Company, any needed
personnel, equipment space and power to operate Company facilities and equipment
installed on the premises of the Customer, and the level of heating and air condi- ,
tioning necessary to maintain the proper operating environment on such premises;
obtaining, maintaining, and otherwise having full responsibility for all rights-of-way
and conduits necessary for installation of fiber optic cable and associated equipment
used to provide Communication Services to the Customer from the cable building
entrance or property line to the location of the equipment space described in
1 (C.) Any and all costs associated with obtaining and maintaining the rights-of-
way described herein, including the costs of altering the structure to permit
installation of the Company-provided facilities, shall be borne entirely by, or may be
charged by the Company to, the Customer. The Company may require the Customer
to demonstrate its compliance with this section prior to accepting an order for
service;
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 24
SECTION 2.0 - REGULATIONS, (CONT'
Obligations ofthe Customer, (Cont'
General, (cont'
providing a safe place to work and complying with all laws and regulations
regarding the working conditions on the premises at which Company employees and
agents shall be installing or maintaining the Company s facilities and equipment.
The Customer may be required to install and maintain Company facilities and
equipment within a hazardous area if, in the Company s opinion, injury or damage to
the Company s employees or property might result from installation or maintenance
by the Company. The Customer shall be responsible for identifying, monitoring,
removing and disposing of any hazardous material (e.g. asbestos) prior to any
construction or installation work;
complying with all laws and regulations applicable to, and obtaining all consents
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer premises or the rights-of-way
for which Customer is responsible under Section 2.1D.; and granting or obtaining
permission for Company agents or employees to enter the premises of the Customer
at any time for the purpose of installing, inspecting, maintaining, repairing, or upon
termination of service as stated herein, removing the facilities or equipment of the
Company;
not creating, or allowing to be placed, any liens or other encumbrances on the
Company s equipment or facilities; and
making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer. No allowance
will be made for the period during which service is interrupted for such purposes.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 25
SECTION 2.0 - REGULATIONS, (CONT'
Obligations of the Customer, (Cont'
Liability of the Customer
The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the negligent or intentional acts or
omissions of the Customer, its officers, employees, agents, invites, or contractors
where such acts or omissions are not the direct result of the Company s negligence
or intentional misconduct.
To the extent caused by any negligent or intentional act of the Customer as
described in A., preceding, the Customer shall indemnify, defend and hold harmless
the Company from and against all claims, actions, damages, liabilities, costs and
expenses, including reasonable attorneys' fees , for (1) any loss, destruction or
damage to property of any third party, and (2) any liability incurred by the Company
to any third party pursuant to this or any other rate sheet of the Company, or
otherwise, for any interruption of, interference to, or other defect in any service
provided by the Company to such third party.
The Customer shall not assert any claim against any other Customer or user of the
Company s services for damages resulting in whole or in part from or arising in
connection with the furnishing of service under this rate sheet including but not
limited to mistakes, omissions, interruptions, delays, errors or other defects or
misrepresentations, whether or not such other Customer or user contributed in any
way to the occurrence of the damages, unless such damages were caused solely by
the negligent or intentional act or omission of the other Customer or user and not by
any act or omission of the Company. Nothing in this rate sheet is intended either to
limit or to expand Customer s right to assert any claims against third parties for
damages of any nature other than those described in the preceding sentence.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 26
SECTION 2.0 - REGULATIONS, (CONT'
2.4 Customer Equipment and Channels
General
AU ser may transmit or receive information or signals via the facilities of the Company. The
Company s services are designed primarily for the transmission of voice-grade telephonic
signals, except as otherwise stated in this tariff. AU ser may transmit any form of signal that
is compatible with the Company s equipment, but the Company does not guarantee that its
services will be suitable for purposes other than voice-grade telephonic communication
except as specifically stated in this tariff.
Station Equipment
Terminal equipment on the User s Premises and the electric power consumed by
such equipment shall be provided by and maintained at the expense of the User. The
User is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company Point of Connection.
The Customer is responsible for ensuring that Customer-provided equipment
connected to Company equipment and facilities is compatible with such equipment
and facilities. The magnitude and character of the voltages and currents impressed
on Company-provided equipment and wiring by the connection, operation, or
maintenance of such equipment and wiring shall be such as not to cause damage to
the Company-provided equipment and wiring or injury to the Company s employees
or to other persons. Any additional protective equipment required to prevent such
damage or injury shall be provided by the Company at the Customer s expense
subject to prior Customer approval ofthe equipment expense.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 27
SECTION 2.0 - REGULATIONS, (CONT'
Customer Equipment and Channels, (Cont'
Interconnection of Facilities
Any special interface equipment necessary to achieve compatibility between the
facilities and equipment of the Company used for furnishing Communication
Services and the channels, facilities, or equipment of others shall be provided at the
Customer s expense.
Communication Services may be connected to the services or facilities of other
communications carriers only when authorized by, and in accordance with, the terms
and conditions of the tariffs of the other communications carriers that are applicable
to such connections.
Facilities furnished under this tariff may be connected to Customer-provided
terminal equipment in accordance with the provisions of this tariff. All such terminal
equipment shall be registered by the Federal Communications Commission pursuant
to Part 68 of Title 47, Code of Federal Regulations; and all User-provided wiring
shall be installed and maintained in compliance with those regulations.
Users may interconnect communications facilities that are used in whole or in part
for interstate communications to services provided under this tariff only to the extent
that the user is an is "End User , as defmed in Section 69.2(m), Title 47, Code of
Federal Regulations (1992 edition).
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 28
SECTION 2.0 - REGULATIONS, (CONT'
Customer Equipment and Channels, (Cont'
Inspections
Upon suitable notification to the Customer, and at a reasonable time, the Company
may make such tests and inspections as may be necessary to determine that the
Customer is complying with the requirements set forth in Section 2.4.2A. for the
installation, operation, and maintenance of Customer-provided facilities, equipment
and wiring in the connection of Customer-provided facilities and equipment to
Company-owned facilities and equipment.
If the protective requirements for Customer-provided equipment are not being
complied with, the Company may take such action as it deems necessary to protect
its facilities, equipment, and personneL The Company will notify the Customer
promptly if there is any need for further corrective action. Within ten days of
receiving this notice, the Customer must take this corrective action and notify the
Company of the action taken. If the Customer fails to do this, the Company may
take whatever additional action is deemed necessary, including the suspension of
service, to protect its facilities, equipment and personnel from harm.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 29
SECTION 2.0 - REGULATIONS, (CONT'
Payment Arrangements
Payment for Service
The Customer is responsible for the payment of all charges for facilities and services
furnished by the Company to the Customer and to all Authorized Users by the Customer
regardless of whether those services are used by the Customer itself or are resold to or shared
with other persons.
The Customer is responsible for payment of any sales, use, gross receipts, excise, access or
other local, state, federal and 911 taxes, charges or surcharges (however designated)
(excluding taxes on Company s net income) imposed on or based upon the provision, sale or
use of Network Services.
The security of the Customer s PIN is the responsibility of the Customer. All calls placed
using a PIN shall be billed to and shall be the obligation of the Customer. The Customer
shall not be responsible for charges in connection with the unauthorized use of PINs arising
after the Customer notifies the Company of the loss, theft, or other breach of security of such
PINs.
C:ustomers will only be charged once, on either an interstate or intrastate basis, for any
nonrecurring charges.
Billing and Collection of Charges
The Customer is responsible for payment of all charges incurred by the Customer or other
Authorized Users for services and facilities furnished to the Customer by the Company.
Nonrecurring charges are due and payable within thirty (30) days after the invoice
date, unless otherwise agreed to in advance.
The Company shall present invoices for recurring charges monthly to the Customer
in advance of the month in which service is provided, and Recurring Charges shall
be due and payable within thirty (30) days after the invoice date. When billing is
based on customer usage, charges will be billed monthly for the preceding billing
periods.
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 1060 I IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 30
SECTION 2.0 - REGULATIONS, (CONT'
Payment Arrangements, (Cont'
Billing and Collection of Charges, (cont'
Upon initiation or termination of service, Customer billing will commence, or
terminate, with the next available bill cycle. Monthly recurring charges are not
prorated based on the actual number of days that the Customer had service during
the billing cycle.
Billing of the Customer by the Company will begin on the fIrst day of the next
available bill cycle following the Service Commencement Date, which is the fIrst
day following the date on which the Company notifies the Customer that the service
or facility is available for use, except that the Service Commencement Date may be
postponed by mutual agreement of the parties, or if the service or facility does not
conform to standards set forth in this tariff or the Service Order.
If any portion of the payment is not received by the Company, or if any portion of
the payment is received by the Company in funds that are not immediately available
within twenty (20) days of the mail date on the bill, then a late payment penalty shall
be due the Company. The late payment penalty shall be that portion of the payment
not received by the date due minus any charges billed as local taxes multiplied by
5%.
The Customer will be assessed a charge of twenty dollars ($20.00) for each check
submitted by the Customer to the Company that a financial institution refuses to
honor.
If service is disconnected by the Company in accordance with Section 2.
following and later restored, restoration of service will be subject to all applicable
installation charges.
End of Cycle Billing - For billing purposes only, if a customer cancels or
terminates service and is in a bundled rate plan, the cancellation/termination will not
be deemed effective until the filial day of the billing cycle and the Company will
retain all amounts paid by the customer for that month of service.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 31
2.5
SECTION 2.0 - REGULATIONS, (CONT'D.
Payment Arrangements, (Cont'
5.4
Disputed Bills
In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Company may require the Customer to pay the
undisputed portion of the bill to avoid discontinuance of service for non-
payment. The Customer must submit a documented claim for the disputed
amount. The Customer will submit all documentation as may reasonably be
required to support the claim. All claims must be submitted to the Company
within 90 days of receipt of billing for those services. If the Customer does not
submit a claim as stated above, the Customer waives all rights to filing a claim
thereafter.
Unless disputed the invoice shall be deemed to be correct and payable in full by
the Customer. If the Customer is unable to resolve any dispute with the
Company, then the Customer may file a complaint with the Commission.
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ID 83702-0074
Telephone: [phone]Toll Free: [phone]
If the dispute is resolved in favor of the Customer and the Customer has withheld
the disputed amount, no interest, credits or penalties will apply.
Advance Payments
The Company will not be collecting advance payments.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, ~TY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 32
SECTION 0 - REGULATIONS, (CONT'
Payment Arrangements, (Cont'd.
Deposits
The Company will not be collecting deposits.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDLO600
Cordia Communications Corp.Idaho Price List No.
Original Page 33
SECTION 2.0 - REGULATIONS, (CONT'
Payment Arrangements, (Cont'
Reserved for Future Use
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 34
SECTION 2.0 - REGULATIONS, (CONT'D.
Payment Arrangements, (Cont'
Discontinuance of Service
Service may be disconnected after seven (7) days written notice for any of the
following reasons:
The Customer did not pay undisputed delinquent bills for local exchange
services or paid a delinquent bill for local exchange services with any
dishonored check.
The Customer failed to abide by the terms of a payment arrangement.
The Customer misrepresented the Customer s identity for the purpose of
obtaining telephone service.
The Company determines as prescribed by relevant state or other applicable
standards that the Customer is willfully wasting or interfering with service
through improper equipment or otherwise.
The Customer is using service(s) for which the Customer did not apply.
At least twenty-four (24) hours before actual termination, the Company will attempt
to contact the Customer affected to apprise the Customer of the proposed
termination action and steps to take to avoid or delay termination. Service will not
be terminated in the event that a formal or informal complaint concerning
termination is filed with the Commission.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 35
SECTION 2.0 - REGULATIONS, (CONT'D.
Payment Arrangements, (Cont'
Discontinuance of Service, (cont'
Service may be disconnected without notice and without incurring any liability for
any of the following reasons:
A condition immediately dangerous or hazardous to life, physical safety or
property exists, or it is necessary to prevent a violation of federal, state or
local safety or health codes.
The company is ordered to terminate service by any court, the Commission
or any other duly authorized public authority.
In the event of fraudulent use of the Company s network, where the
service( s) was (were) obtained, diverted or used without the authorization or
knowledge of the Company, the Company will discontinue service without
notice and/or seek legal recourse to recover all costs involved in
enforcement of this provision.
The Company has tried diligently to meet the notice requirements but has
been unsuccessful in its attempt to contact the Customer affected.
The Customer has misrepresented the Customer s identity for purposes of
obtaining telephone service and has an outstanding bill exceeding $100.
, Upon the Company s discontinuance of service to the Customer under
Section 2.6 A. or 2.6 C., the Company, in addition to all other remedies
that may be available to the Company at law or in equity or under any other
provision of this price list, may declare all future monthly and other charges
that would have been payable by the Customer during the remainder of the
term for which such services would have otherwise been provided to the
Customer to be immediately due and payable (discounted to present value
six percent).
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 36
SECTION 2.0 - REGULATIONS, (CONT'
Payment Arrangements, (Cont'
Cancellation of Application for Service
Applications for service cannot be canceled without the Company s agreement.
Where the Company permits a Customer to cancel an application for service prior to
the start of service or prior to any special construction, no charges will be imposed
except for those specified below.
Where, prior to cancellation by the Customer, the Company incurs any expenses in
installing the service or in preparing to install the service that it otherwise would not
have incurred, a charge equal to the costs incurred by the Company, less net salvage
shall apply, but in no case shall this charge exceed the sum of the charge for the
minimum period of services ordered, including installation charges, and all charges
others levy against the Company that would have been chargeable to the Customer
had service commenced (all discounted to present value at six percent).
Where the Company incurs any expense in connection with special construction, or
where special arrangements of facilities or equipment have begun, before the
Company receives a cancellation notice, a charge equal to the costs incurred by the
Company, less net salvage, applies. In such cases, the charge will be based on such
elements as the cost of the equipment, facilities, and material, the cost of
installation, engineering, labor, and supervision, general and administrative expense
other disbursements, depreciation, maintenance, taxes, provision for return on
investment, and any other costs associated with the special construction or
arrangements.
The special charges described in 2.7 A. through 2.7 C. will be calculated and
applied on a case-by-case basis.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 37
SECTION 2.0 - REGULATIONS, (CONT'
Payment Arrangements, (Cont'
Changes in Service Requested
If the Customer makes or requests material changes in circuit engineering, equipment
specifications, service parameters, premises locations, or otherwise materially modifies any
provision of the application for service, the Customer s installation fee shall be adjusted
accordingly.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 38
SECTION 2.0 - REGULATIONS, (CONT'D.
Allowances for Interruptions in Service
Interruptions in service that are not due to the negligence of, or noncompliance with the
provisions of this tariff by, the Customer or the operation or malfunction of the facilities, power
or equipment provided by the Customer, will be credited to the Customer as set forth in 2.1 for
the part of the service that the interruption affects.
Credits identified in this section are in addition to those required by Rule 503 of the
Commission s Telephone Customer Relations Rules:
General
A credit allowance will be given when service is interrupted, except as specified
below. A service is interrupted when it becomes inoperative to the Customer
, the Customer is unable to transmit or receive, because of a failure of a
component furnished by the Company under this rate sheet.
An interruption period begins when the Customer reports a service, facility or
circuit to be inoperative and, if necessary, releases it for testing and repair. An
interruption period ends when the service, facility or circuit is operative.
If the Customer reports a service, facility or circuit to be interrupted but declines
to release it for testing and repair, or refuses access to its premises for test and
repair by the Company, the service, facility or circuit is considered to be
impaired but not interrupted. No credit allowances will be made for a service
facility or circuit considered by the Company to be impaired.
The Customer shall be responsible for the payment of service charges as set forth
herein for visits by the Company s agents or employees to the premises of the
Customer when the service difficulty or trouble repOli results ITom the use of
equipment or facilities provided by any party other than the Company, including
but not limited to the Customer.
Issued: March 23 2006 Effuctive: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
\Vhite Plains, 1\TY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 39
SECTION 2.0 - REGULATIONS , (CONT'
Allowances for Interruptions in Service, (Cont'
Limitations of Allowances
No credit allowance will be made for any interruption in service. These limitations do not
apply to the credits provided in accordance with Rule 503 of the Commission
Telephone Customer Relations Rules.
Due to the negligence of or noncompliance with the provisions of this rate sheet
by any person or entity other than the Company, including but not limited to the
Customer;
Due to the failure of power, equipment, systems, connections or services not
provided by the Company;
Due to circumstances or causes beyond the reasonable control of the Company;
During any period in which the Company is not given full and ftee access to its
facilities and equipment for the purposes of investigating and correcting
interruptions;
service will not be deemed to be interrupted if a Customer continues to
voluntarily make use of the such service. If the service is interrupted, the
Customer can get a service credit, use another means of communications
provided by the Company (pursuant to Section 2.3), or utilize another service
provider;
During any period when the Customer has released service to the Company for
maintenance purposes or for implementation of a Customer order for a change in
service arrangements;
That occurs or continues due to the Customer s failure to authorize replacement
of any element of special construction; and
That was not reported to the Company within thirty (30) days of the date that
service was affected.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 1 060 1 IDLO600
Cordia Communications Corp.Idaho Price List No.
Original Page 40
SECTION 2.0 - REGULATIONS, (CONT'
Allowances for Interruptions in Service, (Cont'
Use of Another Means of Communications
If the Customer elects to use another means of communications during the period of
interruption, the Customer must pay the charges for the alternative service used.
Application of Credits for Interruptions in Service
Credits for interruptions in service that is provided and billed on a flat rate basis for
a minimum period of at least one month, beginning on the date that billing becomes
effective, shall in no event exceed an amount equivalent to the proportionate charge
to the Customer for the period of service during which the event that gave rise to the
claim for a credit occurred. A credit allowance is applied on a pro rata basis against
the rates specified hereunder and is dependent upon the length of the interruption.
Only those facilities on the interrupted portion of the circuit will receive a credit.
For calculating credit allowances, every month is considered to have thirty (30)
days.
A credit allowance will be given for interruptions of thirty (30) minutes or more.
Two or more interruptions of fifteen (15) minutes or more during anyone 24-hour
period shall be combined into one cumulative interruption.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 41
SECTION 2.0 - REGULATIONS, (CONT'
Allowances for Interruptions in Service, (Cont'
Application of Credits for Interruptions in Service, (cont'
Interruptions of 24 Hours or Less
Length of Interruption
Less than 30 minutes
30 minutes up to but not including 3 hours
3 hours up to but not including 6 hours
6 hours up to but not including 9 hours
9 hours up to but not including 12 hours
12 hours up to but not including 15 hours
15 hours up to but not including 24 hours
Amount of Service To Be Credited
None
1/10 Day
1/5 Day
2/5 Day
3/5 Day
4/5 Day
One Day
Interruptions Over 24 Hours and Less Than 72 Hours
Interruptions over 24 hours and less than 72 hours will be credited 1/5 day for each
hour period or fraction thereof. No more than one full day s credit will be allowed
for any period of 24 hours.
Interruptions Over 72 Hours
Interruptions over 72 hours will be credited 2 days for each full 24-hour period. No
more than thirty (30) days credit will be allowed for anyone month period.
6.5 Cancellation For Service Interruption
Cancellation or termination for service interruption is permitted only if any circuit
experiences a single continuous outage of 8 hours or more or cumulative service credits
equaling 16 hours in a continuous 12-month period. The right to cancel service under this
provision applies only to the single circuit that has been subject to the outage or cumulative
service credits.
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 42
SECTION 2.0 - REGULATIONS, (CONT'
Use of Customer s Service by Others
Joint Use Arrangements
Joint use arrangements will be permitted for all services provided under this tariff. From
eachjoint use arrangement, one member will be designated as the Customer responsible for
the manner in which the joint use of the service will be allocated. The Company will accept
orders to start, rearrange, relocate, or discontinue service only from the designated Customer.
Without affecting the Customer s ultimate responsibility for payment of all charges for the
service, each joint user shall be responsible for the payment of the charges billed to it.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 43
SECTION 2.0 - REGULATIONS, (CONT'
Cancellation of ServiceITermination Liability
If a Customer cancels a Service Order or terminates services before the completion of the term for
any reason whatsoever other than a service interruption (as defmed in Section 2.6.1 above), the
Customer agrees to pay to the Company termination liability charges, as defmed below. These
charges shall become due as ofthe effective date of the cancellation or termination and be payable
within the period, set forth in Section 2.5.2.
Termination Liability
The Customer s termination liability for cancellation of term or contract service shall
be equal to:
all unpaid Non-Recurring charges reasonably expended by the Company to
establish service to the Customer; plus
any disconnection, early cancellation or termination charges reasonably
incurred and paid to third parties by the Company on behalf of the
Customer; plus
90% of the Monthly Recurring Charge for the service under the term
agreement, multiplied by the number of lines, multiplied by the months
remaining in the term agreement.
Customers who subscribe to service on a month-to-month basis will be billed a
$50.00 initiation fee on a filial invoice if service is cancelled within the fIrst billing
period.
Transfers and Assignments
Neither the Company nor the Customer may assign or transfer its rights or duties in connection with
the services and facilities provided by the Company without the written consent of the other party,
except that the Company may assign its rights and duties:
to any subsidiary, parent company or affiliate of the Company; or
pursuant to any sale or transfer of substantially all the assets of the Company; or
pursuant to any fmancing, merger or reorganization of the Company.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 44
SECTION 2.0 - REGULATIONS, (CONT'
Customer Liability for Unauthorized Use of the Network
Unauthorized use of the network occurs when a person or entity that does not have actual, apparent
or implied authority to use the network, obtains the Company s services provided under this rate
sheet.
10.1 Customer Liability for Fraud and Unauthorized Use ofthe Network
The Customer is liable for the unauthorized use of the network obtained through the
fraudulent use of a Company calling card, if such a card is offered by the Company,
or an accepted credit card, provided that the unauthorized use occurs before the
Company has been notified.
A Company calling card is a telephone calling card issued by the Company at the
Customer s request, which enables the Customer or user(s) authorized by the
Customer to place calls over the Network and to have the charges for such calls
billed to the Customer s account.
An accepted credit card is any credit card that 11 cardholder has requested or applied
for and received, or has signed, used, or authorized another person to use to obtain
credit. Any credit card issued as an renewal or substitute in accordance with this
paragraph is an accepted credit card when received by the cardholder.
The Customer must give the Company written or oral notice that an unauthorized
use of a Company calling card or an accepted credit card has occurred or may occur
as a result ofloss, and/or theft.
The Customer is responsible for payment of all charges for calling card services
furnished to the Customer or to users authorized by the Customer to use service
provided under this rate sheet, unless due to the negligence of the Company. This
responsibility is not changed due to any use, misuse, or abuse of the Customer
service or Customer-provided equipment by third parties, the Customer s employees
or the public.
The liability of the Customer for unauthorized use of the Network by credit card
fraud will not exceed the lesser of fifty dollars ($50.00) or the amount of money,
property, labor, or services obtained by the unauthorized user before notification to
the Company.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 45
SECTION 2.0 - REGULATIONS, (CONT'D.
Notices and Communications
11.The Customer shall designate on the Service Order an address to which the Company shall
mail or deliver all notices and other communications, except that the Customer may also
designate a separate address to which the Company s bills for service shall be mailed.
11.The Company shall designate on the Service Order an address to which the Customer shall
mail or deliver all notices and other communications, except that Company may designate a
separate address on each bill for service to which the Customer shall mail payment on that
bill.
11.Except as otherwise stated in this tariff, all notices or other communications required to be
given pursuant to this tariff will be in writing. Notices and other communications of either
party, and all bills mailed by the Company, shall be presumed to have been delivered to the
other party on the third business day following placement of the notice, communication or
bill with the u.S. Mail or a private delivery service, prepaid and properly addressed, or when
actually received or refused by the addressee, whichever occurs fJIst.
11.The Company or the Custo~er shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
Taxes, Fees and Surcharges
The Company reserves the right to bill any and all applicable taxes, fees and surcharges in addition to
normal rates and charges for services provided to the Customer. Taxes and fees include, but are not
limited to: Federal Excise Tax, State Sales Tax, Municipal Tax, and Gross Receipts Tax. Unless
otherwise specified in this tariff, such taxes, fees and surcharges are in addition to rates as quoted in
this tariff and will be itemized separately on Customer invoices.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 46
SECTION 2.0 - REGULATIONS, (CONT'
Miscellaneous Provisions
13.1 Telephone Number Changes
Whenever any Customer s telephone number is changed after a directory is published, the
Company shall intercept all calls to the former number for a minimum of ninety (90 days and
give the calling party the new number provided existing central office equipment will permit
and the Customer so desires.
When service in an existing location is continued for a new Customer, the existing telephone
number may be retained by the new Customer only if the former Customer consents in
writing, and if all charges against the account are paid or assumed by the new Customer.
13.2 Maintenance and Operations Records
Records of various tests and inspections, to include non-routine corrective maintenance
actions or monthly traffic analysis summaries for network administration, necessary for the
purposes of the Company or to fulfill the requirements of Commission rules shall be kept on
fil~ in the office of the Company as required under Commission rules.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 47
SECTION 3.0 - SERVICE AREAS
Exchange Service Areas
Local exchange services are provided, subject to availability of facilities and equipment, in areas
currently served by the following Incumbent LECs:
Qwest Communications, Inc.
The Company will mirror the local exchange service area of Qwest.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 48
SECTION 4.0 - SERVICE CHARGES AND SURCHARGES
Service Order and Change Charges
Installation Non Recurring Charge
Change in Telephone Number
Change in Class, Type or Grade of Service
Miscellaneous Change Charge
Customer Premises Work Charge - 1 st 30 minutes
Customer Premises Work Charge - Add'!. 15 minutes
Premises Visit Charge - per visit
Suspension of Service
Restoral Fees
Business
$43.
$15.
$20.
$20.
$60.
$30.
$25.
$25.
Residential
$27.
$15.
$0.
$20.
$60.
$30.
$25.
$25.
A restoral charge applies each time a service is reconnected after suspension or tennination for
nonpayment but before cancellation of the service, as deemed in Section I of this Tariff.
Restoration, per line:
Network Surchar.ge
Network Surcharge, per line:
Return Check Charge
Return Check Charge, per occurrence
Business
$50.
Business
$3.
Business
$30.
Residential
$30.
Residential
$3.
Residential
$30.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 49
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS
General
The following Network Services are available to Customers as specified in the individual service
description:
Basic Local Exchange Service
Cordia Business Premium Plan
Cordia Business Local Premium Plan
Cordia Residential Unlimited Plan
Cordia Residential Local Unlimited Plan
Optional Calling Features
Listing Services
Directory Assistance
Operator Services
IntraLA T A Long distance Services
1.2 Application of Rates and Charges
All services offered in this tariff are subject to service order and change charges where the
Customer requests new services or changes in existing services, as well as indicated Non-
Recurring and Monthly Recurring Charges.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 50
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'D.
Basic Local Exchange Service
Basic Local Exchange Service provides Customers with analog, voice-grade telephonic
communications channels that can be used to place or receive one call at a time. Lines are provided
for the connection of Customer-provided wiring, telephone, facsimile machines or other station
equipment. Intrastate and interstate direct dial outbound and inbound toll and long distance calling is
available as an option.
Flat Rate Service
Customers receive unlimited calling within their local calling area. No usage charges apply
to calls placed to or received from areas within the local calling area.
Flat Rate Service Rates , per month, per line:
Group 1 (0-000 access lines)
Group 2 (5 0001 - 25 000 access lines)
Business
$27.40
$30.40
Residential
$14.
$16.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 51
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Basic Local Exchange Service, (Cont'
Measured Rate Service
Measured Rate Service consists of two components:
Access Line Charge - The Access Line provides Customers with access to the
telephone network.
Local Usage - Usage is billed in six (6) second increments after an initial period, for
billing purposes of eighteen (18) seconds.
Basic Measured Rates Service, per line:
Group 1 (0-000 access lines)
Group 2 (5 0001 - 25 000 access lines)
Business
$20.
$20.
Residential
$11.40
$11.40
Budget Measured Rate Service
Group 1 (0-000 access lines)
Group 2 (5 0001 - 25 000 access lines)
Residential
$9.40
$9.40
Business & Residential
Measured Rate Service - Usage Charge
Day rates apply 8 am - 5 pm Mon - Fri
Day 1st Min
$0.
Day Add!. 1 Min.
$0.015
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 52
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Cordia Business Premium Plan
With the Cordia Business Plan, the business Customer receives up to 4000 local minutes when
combined with regional minutes. Overage minutes for local and regional calls are charged at $0.019
per minute. Customers also receive up to 2000 minutes of intrastate long distance calls when
combined with interstate calls, with overage minutes charges at $0.049 per minute.
Calling features included in the plan are Call Waiting, Caller ID, 3-Way Calling and Speed Dial 8.
Additional calling features may be added at $5.95 each or Business Premium Plan customers may
add the Cordia Feature Package.
Cordia Business Premium Plan
Cordia Business Premium Plan - Additional Line
Monthly Rate
$49.
$39.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 53
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Cordia Business Local Premium Plan
With the Cordia Business Local Plan, the business Customer receives up to 4000 local minutes when
combined with regional minutes. Overage minutes for local and regional calls are charged at $0.019
per minute. Customers also receive up to 2000 minutes of intrastate long distance calls when
combined with interstate calls, with overage minutes charges at $0.049 per minute.
Calling features included in the plan are Call Waiting, Caller ID, 3-Way Calling and Speed Dial
8. Additional calling features may be added at $5.95 each or Business Premium Plan customers
may add the Cordia Feature Package.
Cordia Business Local Premium Plan
Cordia Business Local Premium Plan - Additional Line
Monthly Rate
$44.
$34.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 54
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
5.5 Cordia Business Feature Package
The Cordia Business Feature Package includes Voicemail, Inside Wire Maintenance, Call Return
(*69), 3-Way Calling, Distinctive Ring, and Remote Access Call Forwarding. This package is
billed monthly.
Cordia Feature Package
Monthly Rate
$14.
Cordia Residential Unlimited Plan
With the Cordia Residential Unlimited Plan, the residential Customer receives unlimited local and
regional voice calling, unlimited inter and intrastate domestic long distance calling, 1000 minutes of
regional data calls with overage minutes charged at $0.01 per minute, and 100 minutes of long
distance data calls with overage minutes charges at $0.02 per minute.
Voicemail maybe added at an additional monthly rate of$3., and calling features included in the
plan are Call Waiting, Caller ID and Speed Dial 8. Additional calling features maybe added at $3.
each or Residential Unlimited Plan customers may add the Cordia Feature Package.
Cordia Residential Unlimited Plan
Cordia Residential Unlimited ;Plan - Additional Line
Monthly Rate
$39.
$29.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 55
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Cordia Residential Local Unlimited Plan
With the Cordia Residential Unlimited Plan, the residential Customer receives unlimited local and
regional voice calling, interstate long distance calling charges at $0.059 per minute and intrastate
domestic long distance calling charged at $0.049 per minute, 1000 minutes of regional data calls with
overage minutes charged at $0.01 per minute, intrastate long distance data calls at $0.059 per minute
and interstate long distance data calls at $0.049 per minute.
Voicemail may be added at an additional monthly rate of $3 ., and calling features included in the
plan are Call Waiting, CallerID and Speed Dial 8. Additional calling features maybe added at $3.
each or Residential Unlimited Plan customers may add the Cordia Feature Package.
Cordia Residential Local Unlimited Plan
Cordia Residential Local Unlimited Plan - Additional Line
MontWy Rate
$34.
$29.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 56
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Cordia Residential Feature Package
The Cordia Residential Feature Package includes Voicemail, Inside Wire Maintenance, Call Return
(*69), 3- W ay Calling, Distinctive Ring, and Remote Access Call Forwarding. This package is billed
monthly.
Cordia Feature Package
Monthly Rate
$9.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 57
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Cordia Toll Free Number Plan
Cordia Toll Free Number Pan is available to both Residential and Business Customers at the
following rates:
Toll Free Number Plan, monthly
Local Voice Calls, per minute
Regional Voice Calls, per minute
Intrastate Long Distance Calls, per minute
Interstate Long Distance Calls, per minute
Local and Regional Data Calls, per minute
Long Distance Data Calls, per minute
$1.95
$0.059
$0.059
$0.059
$0.059
$0.059
$0.049
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 58
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Optional Calling Features
Call Waiting - Signals the Customer with a burst of tone to indicate that another call is waiting. The
second call can either be answered by flashing the switch hook or hanging up the phone and being
rung back by the caller.
Caller ID Number - Provides for the display of the calling party telephone number on Caller ID
compatible customer premises equipment.
Speed Calling 8 - Allows the Customer to dial an abbreviated code to originate a call to any of 8
programmed telephone numbers.
Call Return (*69) - Automatically redials the last incoming call.
Call Trace - Allows a called party to initiate an automatic trace of the last call received. Call Trace is
available on a usage basis only. After receiving the call which is to be traced, the Customer dials a
code and the traced telephone number is automatically sent to the Company for action. The Customer
originating the trace will not receive the traced telephone number. The results of the trace will be
furnished only to legally constituted law enforcement agencies or authorities upon proper request by
them.
3 - Way Calling - Allows the Customer to add a third party to an existing conversation.
Distinctive Ring - Provides the Customer with separate telephone numbers, each with a distmctive
ring, associated with one line.
Remote Access Call Forwarding - Allows all incoming calls to be forwarded to another telephone
number.
10.Optional Calling Features Monthly Charges
Voicemail
Inside Wire Maintenance
Call Return (*69)
3- W ay Calling
Distinctive Ring
Remote Access Call Forwarding
MONTHLYBusiness Residential
$5.95 $3.
$5.95 $3.
$5.95 $3.
$5.95 $3.
$5.95 $3.
$5.95 $3.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 59
SECTION 5.0 - NETWORK SERVICE DESCRIPTIONS, (CONT'
Optional Calling Features, (Cont'
10.Optional Calling Features Per Use Rates
Call Return
Call Trace
3- W ay Calling
Repeat Dialing
DA Call Complete (in addition to DA fee)
PER USEBusiness Residential
$0.75 $0.$1.00 $1.00
$0.75 $0.
$0.75 $0.
$0.50 $0.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 60
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES
Directory Assistance Service
1.1
1.2
General
A Customer may obtain Directory Assistance in determining telephone numbers by calling
the Directory Assistance operator. The Customer may request a maximum of two (2)
telephone numbers per call to Directory Assistance service without additional charges.
Regulations
A Directory Assistance Charge applies for each telephone number, area code, and/or general
information requested from the Directory Assistance operator except as follows:
Calls originating from a Public Telephone Service line to points within the local and
intraLA T A calling area.
Requests for telephone numbers of non -published service.
Requests in which the Directory Assistance operator provides an incorrect number
provided that the calling party reports the wrong number to the Company.
Requests for telephone numbers which were omitted from the alphabetical directory
as a result of Company error.
Calls for Directory Assistance from handicapped persons who have requested
exemption from the Directory Assistance charge and who have been certified to the
Company as being unable to use telephone directories because of a visual or
physical handicap. Acceptable certifications are those made by a licensed physician
ophthalmologist or optometrist, or a social agency that conducts programs for the
handicapped in cooperation with an official agency of the State of Idaho or pre-
existing certifications establishing visual or physical inability to use a directory such
as those which qualify the handicapped person for an income tax exemption or
social security benefits on the basis of blindness or physical disability or for use of
the facilities of an agency for the blind.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 61
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Assistance Service, (Cont'
1.3 Rates
Unless one of the exceptions listed above applies, the charges as shown below apply for each
request made to the Directory Assistance operator:
Local and intraLA T A, per call $0.
National Directory Assistance $0.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 62
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Listing Service
General Terms and Conditions
The Company shall provide for a single directory listing, termed the primary listing,
in the telephone directory published by the dominant exchange service provider in
the customer s exchange areas of the Station number which is designated as the
Customer s main billing number. Directory listings of additional Company Station
numbers, other than the Customer s main billing number, associated with a
Customer s service will be provided for a monthly recurring charge per listing.
The Company reserves the right to limit the length of any listing in the directory by
the use of abbreviations when, in its judgment, the clearness of the listing, or the
identification of the Customer is not impaired thereby. Where more than one line is
required to properly list the Customer, no additional charge is made.
The Company may refuse a listing which is known not to constitute a legally
authorized or adopted name, obscenities in the name, or any listing which, in the
opinion of the Company, is likely to mislead or deceive calling persons as to th~
identity of the listed party, or is a contrived name used for advertising purposes or to
secure a preferential position in the directory or is more elaborate than is reasonably
necessary to identify the listed party. The Company, upon notification to the
Customer, will withdraw any listing which is found to be in violation of its rules
with respect thereto.
Each listing must be designated Government or Business to be placed in the
appropriate section of the directory. In order to aid the user of the directory, and to
avoid misleading or deceiving the calling party as to the identity of the listed party,
only business listings may be placed in the Business Section and only residential
listings in the Residential section. The Company, upon notification to the customer
will withdrew any listing which is found to be in violation of it s rules with respect
thereto.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 63
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Listing Service, (Cont'
General Terms and Conditions, (cont'
In order for listings to appear in an upcoming directory, the Customer must furnish
the listing to the Company in time to meet the directory publishing schedule.
Rates and regulations for listing service are applicable only to listings in the
alphabetical directories.
Directory listings are limited to such information as is essential to the identification
of the listed party. The listing of a service, commodity, or trade name is not
permitted unless it is the name, or an integral part of the name, under which the
Customer does business.
A listing is limited to one line in the directory, except where in the judgment of the
Company, more than one line is required to identify the Customer properly. In such
cases, the additional lines required are provided at no extra charge.
Listing services are available with all classes of main telephone exchange service.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 64
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Listing Service, (Cont'
Listings
Primary Listing
One listing, termed the initial listing is included with each Customer s service, and
with the initial line of a line hunting group.
Additional Listings
At a charge, additional listings may be included in the alphabetical directory and on
directory assistance records, or appear on directory assistance records only. The
monthly rate for additional listings apply when the listings appear in Directory
Assistance records in accordance with the date requested by the customer.
If an additional listing is ordered discontinued by the Customer after the closing of
the directory, the monthly rate continues through that issue of the directory and up to
the date for rates to be effectiv~ for the next directory. If the additional listing is
ordered discontinued before the closing date of the directory in which it would fIrst
appear the monthly rate continues only to the date of cancellation by the customer
with a minimum service period of one month.
Foreign Listing
Where available, a listing in a telephone directory which is not in the Customer
immediate calling area. The Customer will be charged the rates specified in the tariff
published by the specific local exchange carrier providing the Foreign Listing.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 65
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Listing Service, (Cont'
Listings, (cont'
Nonpublished Service
Nonpublished service means that the customer s telephone number is not listed in
the directory, nor does it appear in the Company s Directory Assistance Records.
However, such information may be displayed on a call-by-call basis at Public Safety
Answering Point locations where Enhanced Universal Emergency Number service is
provided (E911).
The Company will complete calls to a non-published number only when the caller
dials direct or gives the operator number. No exceptions will be made, even if the
caller says it is an emergency.
When the Company agrees to keep a number unlisted, it does so without any
obligation. Except for cases of gross negligence or willful misconduct, the Company
is not liable for any damages that might arise from publishing a non-published
number in the directory or disclosing it to some. If, in error, the telephone number is
published in the directory, the Company s only obligation is to cr~dit or refund any
monthly charges the customer paid for non-published service.
The subscriber indemnifies (i., promises to reimburse the Company for any
amount the Company must pay as a result of) and save the Company harmless
against any and all claims for damages caused or claimed to have been caused
directly or indirectly, by the publication of a non-published service or the disclosingof said number to any person.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 66
SECTION 6.0 - DIRECTORY ASSISTANCE AND LISTING SERVICES, (CONT'
Directory Listing Service, (Cont'
Rates
Nonrecurring Charges
Non Listed
Non Published
Additional Listings - Other
Business
$5.
$5.
$5.
Residential
$5.
$5.
$5.
Monthly Recurring Charges
Non Listed
Non Published
Additional Listings - Other
Business
$2.
$4.
$2.
Residential
$2.
$4.
$1.50
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 67
SECTION 7.0 - LONG DISTANCE SERVICE
General
Long Distance service is only available in conjunction with local service.
Standard IntraLATA Toll Service
IntraLATA Toll Service is available to Corporate Advantage Customers subscribed to Standard
Business Local Exchange Service. IntraLATA calls are timed in six (6) second increments after an
initial period for billing purposes of eighteen (18) seconds.
Per Minute Rates
All Times of Day - All Mileage
Business
$0.
Residential
$0.
Issued: March 23 , 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 68
SECTION 8.0 - LOCAL OPERATOR SERVICES
Operator Service
1.1 General
The Company s operator services, available to presubscribed Customers, are accessible on a
twenty-four (24) hour per day seven (7) days per week basis. In addition to the per call
service charge, usage rates apply. The types of calls handled are as follows:
Customer Dialed Calling/Credit Card Call - This charge applies in addition to usage
charges for station to station calls billed to an authorized Calling Card or Commercial Credit
Card. The Customer must dial the destination telephone number where the capability exists
for the Customer to do so. A separate rate applies in the event operator assistance is
requested for entering the Customer s card number for billing purposes.
Operator Dialed Calling/Credit Card Call - This charge applies in addition to usage
charges for station to station calls billed to an authorized telephone Calling Card or
Commercial Credit Card and the operator dials the destination telephone number at the
request of the Customer.
Operator Station - These charges apply in addition to usage charges for non-Person-to-
. Person calls placed using the assistance of a Company operator and billed Collect, to a Third
Party, by deposit of coins in Pay Telephones, or via some method other than a Calling Card
or Commercial Credit Card.
Person-to-Person - This charge applies in addition to usage charges for calls placed with the
, assistance of a Company operator to a particular party at the destination number. This charge
applies regardless of billing method, including but not limited to billing to a Calling Card
Commercial Credit Card, Collect, by deposit of coins in Pay Telephones, or to a Third Party.
Charges do not apply unless the specified party or an acceptable substitute is available.
Issued: March 23 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 69
SECTION 8.0 - LOCAL OPERATOR SERVICES
Operator Service, (Cont'd.
1.2 Local and IntraLATA Operator Service Rates
Per Minute Usage Charges
All Mileage
Per Minute
$0.15
Per Call Service Charges
Calling Card Automated
Operator Assisted Station-to-Station
Operator Assisted Person-to-Person
Per Call
$0.
$1.30
$3.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 70
Carrier Presubscription
1.1 General
SECTION 9.0 - MISCELLANEOUS SERVICES
Carrier Pre subscription is a procedure whereby a Customer designates to the Company the
carrier which the Customer wishes to be the carrier of choice for intraLA T A and interLA T A
toll calls. Such calls are automatically directed to the designated carrier, without the need to
use carrier access codes or additional dialing to direct the call to the designated carrier.
Pre subscription does not prevent a Customer who has presubscribed to an IntraLATA or
InterLA T A toll carrier from using carrier access codes or additional dialing to direct calls to
an alternative long distance carrier on a per call basis.
1.2 Presubscription Options - Customers may select the same carrier or separate carriers for
intraLATA and interLATA long distance. The following options for long distance
Presubscription are available:
Option A:
Option B:
Option C:
Option D:
Option E:
Option F:
Customer may select the Company as the presubscribed carrier for
IntraLATA and InterLATA toll calls subject to presubscription.
Customer may select the Company as the presubscribed carrier for
IntraLATA calls subject to presubscription and some other carrier as the
presubscribed carrier for interLATA toll calls subject to presubscription.
Customer may select a carrier other than the Company for intraLATA toll
calls subject to presubscription and the Company for interLATA toll calls
subject to presubscription.
Customer may select the carrier other than the Company for both
intraLATA and interLATA toll calls subject to presubscription
Customer may select two different carriers, neither being the Company for
intraLATA and interLATA toll calls. One carrier to be the Customers
primary intraLATA interexchange carrier. The other carrier to be the
Customer s primary interLATA interexchange carrier.
Customer may select a carrier other than the Company for no presubscribed
carrier for intraLA T A toll calls subject to presubscription which will require
the Customer to dial a carrier access code to route all intraLATA toll calls
to the carrier of choice for each call.
Issued: March 23 , 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 71
SECTION 9.0 - MISCELLANEOUS SERVICES, (CONT'
Carrier Presubscription, (Cont'
1.3 Rules and Regulations
Customers of record will retain their primary interexchange carriere s) until they request that
their dialing arrangements be changed.
Customers of record or new Customers may select either Options A , C, D E or F for
intraLA T A Presubscription.
Customers may change their selected Option and/or presubscribed toll carrier at any time
subject to charges specified in 10.1.5 below:
1.3 Presubscription Procedures
A new Customer will be asked to select intraLATA and interLATA toll carriers at the time
the Customer places an order to establish local exchange service with the Company. The
Company will process the Customer s order for service. All new Customers' initial requests
for intraLA T A toll service pre subscription shall be provided free of charge.
If a new Customer is unable to make selection at the time the new Customer places an o~der
to establish local exchange service, the Company will read a random listing of all available
intraLA T A and interLA T A carriers to aid the Customer in selection. If selection is still not
possible, the Company will inform the Customer that he/she will be given 90 calendar days
in which to inform the Company of his/her choice for primary toll carriere s) free of charge.
Until the Customer informs the Company of his/her choice of primary toll carrier, the
Customer will not have access to long distance services on a presubscribed basis, but rather
will be required to dial a carrier access code to route all toll calls to the carriere s) of choice.
Customers who inform the Company of a choice for toll carrier pre subscription within the
90-day period will not be assessed a service charge for the initial Customer request.
Customers of record may initiate an intraLA T A or interLA T A presubscription change at any
time, subject to the charges specified below.
Issued: March 23, 2006 Effective: April 23 , 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 72
SECTION 9.0 - MISCELLANEOUS SERVICES, (CONT'
Carrier Presubscription, (Cont'
1.5 Presubscription Charges
Application of Charges
After a Customer s initial selection for a presubscribed toll carrier and as detailed in
Section 10.1.4 above, for any change thereafter, a Presubscription Change Charge
as set forth below will apply. Customers who request a change in intraLATA and
interLA T A carriers with the same order will be assessed a single charge per line.
Nonrecurring Charges
Pre subscription Change Charge, Per line, trunk, or port:$5.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No.
Original Page 73
SECTION 9.0 - MISCELLANEOUS SERVICES, (CONT'
Public Telephone Surcharge
In order to recover Company expenses to comply with the FCC's pay telephone compensation plan
effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all
intrastate calls that originate from any pay telephone used to access Company provided services. This
surcharge, which is in addition to standard tariffed usage charges and any applicable service charges
and surcharges associated with service, applies for the use of the instrument used to access Company
provided service and is unrelated to the service accessed from the pay telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone companies
independent companies and interexchange carriers. The Public Pay Telephone Surcharge applies to
the initial completed call and any reoriginated call (e., using the ,4t~ymbol). The Public Pay
Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays
for service by inserting coins during the progress of the call.
Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not
transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be
billed on a subsequent invoice after the Company has obtained information from a carrier that the
originating station is an eligible pay telephone.
Rate Per Call:$0.
Issued: March 23, 2006 Effective: April 23, 2006
Issued by:Wesly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600
Cordia Communications Corp.Idaho Price List No. I
Original Page 74
SECTION 10.0 - SPECIAL ARRANGEMENTS
10.Individual Case Basis (ICB) Arrangeplents
Arrangements will be developed on a case-by-case basis in response to a bona fide special request
from a Customer or prospective Customer to develop a competitive bid for a service not generally
offered under this tariff. Rates quoted in response to such competitive requests may be different than
those specified for such services in this tariff. ICB rates will be offered to the Customer in writing
and on a nondiscriminatory basis.
ICB will be filed with the Communications Division of the Commission.
Issued: March 23 2006 Effective: April 23 , 2006
Issued by:We sly Minella, President & COO
445 Hamilton Avenue, Suite 408
White Plains, NY 10601 IDL0600