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HomeMy WebLinkAboutCANCELLED_Clear Rate Communications Inc Access Services.pdfCLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 1 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 TELECOMMUNICATIONS ACCESS SERVICES TARIFF OF CLEAR RATE COMMUNICATIONS, INC. FOR THE STATE OF IDAHO This tariff includes the rates, charges, terms and conditions of service for the provision of intrastate access telecommunications services in the State of Idaho by Clear Rate Communications, Inc., (“Clear Rate”) with principal offices located at 2600 W. Big Beaver Rd. Suite 450, Troy, Michigan 48084. This tariff is now on file with the Idaho Public Utilities Commission Commission of Idaho, 11331 W. Chinden Blvd. Building 8, Suite 201-A, Boise, ID 83714, and copies may be inspected, during normal business hours, at the Company’s principal place of business. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 2 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 CHECK SHEET The pages of this tariff, as listed below, are effective as of the date shown. Original and revised sheets contain all changes from the original tariff that are in effect as of the date indicated. Page Revision 1 Original 2 Original 3 Original 4 Original 5 Original 6 Original 7 Original 8 Original 9 Original 10 Original 11 Original 12 Original 13 Original 14 Original 15 Original 16 Original 17 Original 18 Original 19 Original 20 Original 21 Original 22 Original 23 Original 24 Original 25 Original Page Revision 26 Original 27 Original 28 Original 29 Original 30 Original 31 Original 32 Original 33 Original 34 Original 35 Original 36 Original 37 Original 38 Original 39 Original 40 Original 41 Original 42 Original 43 Original 44 Original 45 Original 46 Original 47 Original 48 Original 49 Original 50 Original Page Revision 51 Original 52 Original 53 Original 54 Original 55 Original 56 Original 57 Original 58 Original 59 Original 60 Original 61 Original 62 Original 63 Original 64 Original 65 Original 66 Original 67 Original 68 Original Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 3 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 TABLE OF CONTENTS CHECK SHEET............................................................................................................................................ 2 TABLE OF CONTENTS .............................................................................................................................. 3 EXPLANATION OF SYMBOLS ................................................................................................................ 4 TARIFF FORMAT ....................................................................................................................................... 5 SECTION 1 - DEFINITIONS AND ABBREVIATIONS ............................................................................ 6 SECTION 2 - RULES AND REGULATIONS .......................................................................................... 12 SECTION 3 - SWITCHED ACCESS SERVICE ....................................................................................... 52 SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION ........................ 67 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 4 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 EXPLANATION OF SYMBOLS C To signify changed regulation D To signify discontinued service or deleted material I To signify a change resulting in an rate increase M To signify moved material from or to another part of the provider’s price list; a footnote indicating where the material was moved from and where the material was moved to shall accompany all “M” classified changes. N To signify new product, rate, term or material. R To signify a change resulting in a rate reduction S To signify reissued matter T To signify a change in text but no change in rate or regulation Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 5 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 TARIFF FORMAT A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered sequentially, however, new pages are occasionally added to the tariff. When a new page is added between pages already in effect, a decimal is added. For example, a new page added between pages 14 and 15 would be 14.1. B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page. These numbers are used to determine the most current page version on file with the Commission. For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various suspension periods, deferrals, etc. the Commission follows in its tariff approval process, the most current page number on file with the Commission is not always the tariff in effect. Consult the Check Sheet for the page currently in effect. C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is subservient to its next higher level: 2. 2.1 2.1.1 2.1.1.A. 2.1.1.A.1. 2.1.1.A.1.(a) 2.1.1.A.1.(a).I. 2.1.1.A.1.(a).I.(i). 2.1.1.A.1.(a).I.(i).(1) D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross reference to the current revision number. When new pages are added, the Check Sheet is changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc. remain the same, just revised revision levels on some pages.) The tariff user should refer to the latest Check Sheet to find out if a particular page is the most current on file with the Commission. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 6 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS Access Code - Denotes a uniform code assigned by the Company to an individual End User. The code has the form 101XXXX or 950-XXXX. Access Line - An arrangement which connects an End User’s local exchange line to a Company-designated switching center or point of presence. Access Minutes - The increment for measuring usage of exchange facilities for the purpose of calculating chargeable usage. Access Service Request (ASR) - The service order form used by access service Customers and the Company to establish, move, or rearrange access services provided by the Company. Access Tandem - A switching system that provides a traffic concentration and distribution function for originating or terminating traffic between End Offices and the Customer’s Premises or Point of Presence. Automatic Number Identification (ANI) - The automatic transmission of a caller’s billing account telephone number to a local exchange company, interexchange carrier or a third party Customer. The primary purpose of ANI is for billing toll calls. Bit - The smallest unit of information in a binary system of notation. Bps - Bits per second. The number of bits transmitted in a one second interval. Call - A Customer or End User attempt for which the complete address code (e.g., 0-, 911, or 10 digits) is provided to the Serving Wire Center, End Office or Access Tandem Switch. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 7 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.) Central Office - The premises of the Company or another local exchange carrier containing one or more switches where Customer or End User station loops are terminated for purposes of interconnection to other station loops, trunks or access facilities. Channel - A communications path between two or more points. Commission - Refers to the Idaho Public Utilities Commission, unless otherwise indicated. Company or Carrier - Used throughout this tariff to indicate Clear Rate Communications, Inc. Customer - Any person, firm, partnership, corporation or other entity which uses service under the terms and conditions of this tariff and is responsible for the payment of charges. In most contexts, the Customer is an Interexchange Carrier utilizing the Company’s Switched or Dedicated Access services described in this tariff to reach its End Users. Customer Premises - The premises specified by the Customer for termination of access services. Typically an Interexchange Carrier’s Point of Presence. Dedicated Access - Where originating or terminating access between an End User and an Interexchange Carrier are provided via dedicated facilities, circuits or channels. A method of reaching the Customer’s communication and switching systems whereby the End User is connected directly to the Customer’s Point of Presence without utilizing the services of the local switched network. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 8 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.) End Office - The Central Office from which the End User’s Premises would normally obtain local exchange service and dial tone from the Company or another local exchange company. End Office Switch - A Company switching system where Customer or End User station loops are terminated for purposes of interconnection to other station loops, trunks or access facilities. In most contexts, the End User is connected via station loops or trunks to an End Office Switch. End User - Any person, firm, partnership, corporation or other entity which uses the service of the Company under the terms and conditions of this tariff. In most contexts, the End User is the customer of an Interexchange Carrier who in turn utilizes the Company’s Switched or Dedicated Access services described in this tariff to provide the End User with access to the IC’s communication and switching systems. End User Premises - The premises specified by the Customer or End User for termination of access services at the End User’s physical location. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 9 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.) Exchange - A group of lines in a unit generally smaller than a LATA established by the Company or other local exchange carrier for the administration of communications service in a specified area. An Exchange may consist of one or more Central Offices together with the associated facilities used in furnishing communications service within that area. Individual Case Basis or ICB - A process whereby the terms, conditions, rates and/or charges for a service provided under the general provisions of this tariff are developed or modified based on the unique circumstances in each case. ICB rates are determined using the rules and regulations for Special Contracts, Arrangements and Construction as contained in Section 4 of this tariff. Interstate -The regulatory jurisdiction of services used for communications between one or more originating and terminating points located in different states within the United States or between one or more points in the United States and at least one international location. Intrastate - For the purpose of this tariff, the term Intrastate applies to the regulatory jurisdiction of services used for communications between one or more originating and terminating points, all located within the State of Idaho. Interexchange Carrier (IXC or IC) - A long distance telecommunications services provider that furnishes services between exchange areas. LATA or Local Access and Transport Area - A geographic area for the provision and administration of communications services existing on February 8, 1996, as previously established by the U.S. District Court for the District of Columbia in Civil Action No. 82-0192; or established by a Bell operating company after February 8, 1996 and approved by the FCC; or any other geographic area designated as a LATA in the National Exchange Carrier Association (NECA) Tariff F.C.C. No. 4. LEC - Local Exchange Company. Message - See Call. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 10 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.) Off-Hook - The active condition of Switched Access service or a telephone exchange line. Point of Termination - The point of demarcation within a Customer or End User Premises at which the Company’s responsibility for the provision of access service ends. The point of demarcation is the point of interconnection between Company communications facilities and Customer-provided or End User-provided facilities as defined in Part 68 of the Federal Communications Commission’s Rules and Regulations. Premises - A building, portion of a building in a multi-tenant building, or buildings on continuous property not separated by a highway. May also denote a Customer-owned enclosure or utility vault located above or below ground on private property or on Customer acquired right-of-way. Query - The inquiry to a Company data base to obtain information, processing instructions or service data. Recurring Charge - The charges to the Customer for services, facilities or equipment, which continue for the agreed upon duration of the service. Recurring charges do not vary based on Customer usage of the services, facilities or equipment provided. Service Commencement Date - The first day following the date on which the Company notifies the Customer that the requested service or facility is available for use, unless extended by the Customer’s refusal to accept service which does not conform to standards in the service order or this tariff, in which case the service commencement date is the date of the Customer’s acceptance, such acceptance not to be reasonably withheld or denied. The Company and Customer may mutually agree on a substitute Service Commencement Date. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 11 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.) Service Order - A written request for network services executed by the Customer and the Company. Station - Refers to telephone equipment or an exchange access line from or to which calls are placed. Switched Access - Where originating or terminating access between an End User and an Interexchange Carrier is provided via Feature Group facilities, circuits or channels provided by a local exchange carrier. A method of reaching the Customer’s communication and switching systems whereby the End User is connected to the Customer’s Point of Presence or designate using services of the local switched network. Tandem Switch - See Access Tandem. Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the Customer-designated premises. Trunk - A communications path connecting two switching systems in a network, used in the establishment of an end-to-end connection. Trunk Group - A set of trunks which are traffic engineered as a unit for the establishment of connections between switching systems in which all of the communications paths are interchangeable. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 12 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS 2.1 Undertaking of the Company 2.1.1 The Company undertakes to furnish switched or dedicated access communications service pursuant to the terms of this tariff. 2.1.2 The Company’s services and facilities are available twenty-four (24) hours per day, seven (7) days per week. 2.1.3 The Company is responsible under this tariff only for the services and facilities provided hereunder, and it assumes no responsibility for any service provided by any other entity that purchases access to the Company network in order to originate or terminate its own services, or to communicate with its own customers. 2.1.4 The Company arranges for installation, operation, and maintenance of the communications services provided in this tariff for Customers in accordance with the terms and conditions set forth under this tariff. The Customer shall be responsible for all charges due for such service arrangements. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 13 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.2 Use of the Company’s Service 2.2.1 Services provided under this tariff may be used by the Customer for any lawful telecommunications purpose for which the service is technically suited. 2.2.2 The services the Company offers shall not be used for any unlawful purpose or for any use as to which the Customer has not obtained all required governmental approvals, authorizations, licenses, consents and permits. 2.2.3 Recording of telephone conversations of service provided by the Company under this tariff is prohibited except as authorized by applicable federal, state and local laws. 2.2.4 Any service provided under this tariff may be resold to or shared (jointly used) with other persons at the Customer’s option. The Customer remains solely responsible for all use of service ordered by it or billed to its account(s) pursuant to this tariff, for determining who is authorized to use its service, and for promptly notifying the Company of any unauthorized use. The Customer may advise its customers that a portion of its service is provided by the Company, but the Customer shall not represent that the Company jointly participates with the Customer in the provision of the service. The Company may require applicants for service who intend to use the Company’s offerings for resale, shared and/or joint use to file a letter with the Company confirming that their use of the Company’s offerings complies with relevant laws and the Commission’s regulations, policies, orders, and decisions. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 14 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.3 Limitations 2.3.1 The Company does not undertake to transmit messages, but offers the use of its facilities when available, and will not be liable for errors in transmission or for failure to establish connections. 2.3.2 The furnishing of service under this tariff is subject to the availability on a continuing basis of all the necessary facilities and equipment and is limited to the capacity of the Company’s facilities as well as facilities the Company may obtain from other carriers, from time to time, to furnish service as required at the sole discretion of the Company. 2.3.3 The Company reserves the right to limit or to allocate the use of existing facilities, or of additional facilities offered by the Company, when necessary because of lack of facilities, or due to some other cause beyond the Company’s control. 2.3.4 The Company may block any signals being transmitted over its network by Customers which cause interference to the Company or other users. 2.3.5 The Company reserves the right to discontinue service when the Customer is using the service in violation of the provisions of this tariff, or in violation of the law. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 15 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.4 Assignment and Transfer Neither the Company nor the Customer may assign or transfer its rights or duties in connection with the services and facilities provided by the Company without the written consent of the other party, except that the Company may assign its rights and duties to a) any entity directly or indirectly controlling, controlled by or under common control with the Company, whether direct or indirect; b) under any sale or transfer of all or substantially all the assets of the Company within the state; or c) under any financing, merger or reorganization of the Company. 2.5 Application or Service Customers may be required to enter into written or oral service orders which shall contain or reference a specific description of the service ordered, the rates to be charged, the duration of the services, and the terms and conditions in this tariff. Customers will also be required to execute any other documents as may be reasonably requested by the Company. 2.6 Ownership of Facilities 2.6.1 The Customer obtains no property right or interest in the use of any specific type of facility, service, equipment, number, process, or code. 2.6.2 Title to all facilities utilized by the Company to provide service under the provisions of this tariff shall remain with the Company, its partners, agents, contractors or suppliers. Such facilities shall be returned to the Company, its partners, agents, contractors or suppliers by the Customer, whenever requested, within a reasonable period following the request in original condition, reasonable wear and tear excepted. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 16 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.7 Liability of the Company 2.7.1 The liability of the Company for damages of any nature arising from errors, mistakes, omissions, interruptions, or delays of the Company, its agents, servants, or employees, in the course of establishing, furnishing, rearranging, moving, terminating, changing or removing the service or facilities or equipment shall not exceed an amount equal to the charges applicable under this tariff (calculated on a proportionate basis where appropriate, at the sole discretion of the Company) to the period during which such error, mistake, omission, interruption or delay occurs. 2.7.2 In no event shall the Company be liable for any incidental, indirect, special, or consequential damages (including, without limitation, lost revenue or profits) of any kind whatsoever regardless of the cause or foreseeability thereof. 2.7.3 When the services or facilities of other common carriers are used separately or in conjunction with the Company’s facilities or equipment in establishing connection to points not reached by the Company’s facilities or equipment, the Company shall not be liable for any act or omission of such other common carriers or their agents, servants or employees. 2.7.4 The Company shall not be liable for any failure of performance hereunder if such failure is due to any cause or causes beyond the reasonable control of the Company. Such causes shall include, without limitation, acts of God, fire, explosion, vandalism, cable cut, storm or other similar occurrence, any law, order, regulation, direction, action or request of the United States government or of any other government or of any civil or military authority, national emergencies, insurrections, riots, wars, strikes, lockouts or work stoppages or other labor difficulties, supplier failures, shortages, breaches or delays, or preemption of existing service to restore service in compliance with FCC, or other relevant Commission, rules and regulations. 2.7.5 The Company shall not be liable for interruptions, delays, errors, or defects in transmission, or for any injury whatsoever, caused by the Customer, or the Customer’s agents, End Users, or by facilities or equipment provided by the Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 17 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.7 Liability of the Company, (Cont’d.) 2.7.6 No liability shall attach to the Company by reason of any defacement or damage to the Customer’s premise resulting from the existence of the Company’s equipment or facilities on such premise, or by the installation or removal thereof, when such defacement or damage is not the result of the gross negligence or intentional misconduct of the Company or its employees. 2.7.7 The Company does not guarantee nor make any warranty with respect to installations provided by it for use in an explosive atmosphere. 2.7.8 The Company makes no warranties or representations, express or implied, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability or fitness for a particular use, except those warranties and representations expressly set forth herein. 2.7.9 Failure by the Company to assert its rights under a provision of this tariff does not preclude the Company from asserting its rights under other provisions. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 18 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.8 Liability of the Customer 2.8.1 The Customer will be liable for damages to the facilities of the Company and for all incidental and consequential damages caused by the acts or omissions of the Customer, its officers, employees, agents, invites, or contractors where such acts or omissions are not the direct result of the Company’s negligence or intentional misconduct. 2.8.2 To the extent caused by the acts or omissions of the Customer as described in Section 2.8.1, the Customer shall indemnify, defend and hold harmless the Company from and against all claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys’ fees, for (1) any loss, destruction or damage to property of any third party, and (2) any liability incurred to any third party pursuant to this or any other tariff of the Company, or otherwise, for any interruption of, interference to, or other defect in any service provided to such third party. 2.8.3 A Customer shall not assert any claim against any other Customer or user of the Company’s services for damages resulting in whole or in part from or arising in connection with the furnishing of service under this tariff including but not limited to mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations, whether or not such other Customer or user contributed in any way to the occurrence of the damages, unless such damages were caused solely by the negligent or intentional act or omission of the other Customer or user and not by any act or omission of the Company. Nothing in this tariff is intended either to limit or to expand Customer’s right to assert any claims against third parties for damages of any nature other than those described in the preceding sentence. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 19 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer 2.9.1 The Customer is responsible for making proper application for service; placing any necessary orders; for complying with tariff regulations; and payment of charges for services provided. Specific Customer responsibilities include, but are not limited to, the following: A. reimbursing the Company for damage to or loss of the Company’s facilities or equipment caused by the acts or omissions of the Customer; or the non-compliance by the Customer, with these regulations; or by fire or theft or other casualty on the Customer premise, unless caused by the gross negligence or intentional misconduct of the employees or agents of the Company; B. providing at no charge, as specified from time to time by the Company, secured space, power, supporting structures, and conduit to operate Company facilities and equipment installed on the Premises of the Customer, and the level of heating and air conditioning necessary to maintain the proper operating environment on such Premises; C. obtaining, maintaining and otherwise having full responsibility for all rights-of-way and conduit necessary for installation of fiber optic cable and associated equipment used to provide communications services to the Customer from the cable building entrance or property line to the location of the equipment space described in Section 2.9.1.B. Any and all costs associated with obtaining and maintaining the rights-of-way described herein, including the costs of altering the structure to permit installation of the Company-provided facilities, shall be borne entirely by, or may be charged by the Company to the Customer; the Company may require the Customer to demonstrate its compliance with this section prior to accepting an order for service; D. providing a safe place to work and complying with all laws and regulations regarding the working conditions on the Premises at which Company employees and agents shall be installing or maintaining the Company’s facilities and equipment; the Customer may be required to install and maintain Company facilities and equipment within a hazardous area if, in the Company’s opinion, injury or damage to the Company employees or property might result from installation or maintenance by the Company; the Customer shall be responsible for identifying, monitoring, removing and disposing of any hazardous material (e.g., friable asbestos) prior to any construction or installation work; Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 20 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.1 (Cont’d.) E. complying with all laws and regulations applicable to, and obtaining all consents, approvals, licenses and permits as may be required with respect to, the location of Company facilities and equipment in any Customer Premises or the rights-of-way for which Customer is responsible under Section 2.9.1.C.; and granting or obtaining permission for Company agents or employees to enter the Premises of the Customer at any time for the purpose of installing, inspecting, maintaining, repairing, or upon termination of service as stated herein, removing the facilities or equipment of the Company; F. not creating or allowing to be placed any liens or other encumbrances on the Company’s equipment or facilities; G. making Company facilities and equipment available periodically for maintenance purposes at a time agreeable to both the Company and the Customer, such agreement not to be reasonably withheld or denied. No allowance will be made for the period during which service is interrupted for such purposes; H. taking all steps necessary to cancel or otherwise discontinue any service(s) to be replaced by any of the Company’s service(s) as described herein; and I. ensuring that any Customer-provided equipment and/or systems are properly interfaced with Company facilities or services, that the signals emitted into Company’s network are of the proper mode, bandwidth, power, and signal level for the intended use of the Customer and in compliance with the criteria set forth in this tariff, and that the signals do not damage equipment, injure personnel, or degrade service to other Customers. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 21 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.2 With regard to access services provided by the Company, specific Customer responsibilities include, but are not limited to, the following: A. Design of Customer Services The Customer shall be responsible for its own expense for the overall design of its services. B. Network Contingency Coordination The Customer shall, in cooperation with the Company, coordinate the planning of actions to be taken to maintain maximum network capability following natural or man-made disasters which affect telecommunications service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 22 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.2 (Cont’d.) C. Jurisdictional Reports Jurisdictional reporting requirements will be as specified below. When a Customer orders access service, its projected Percent Interstate Usage (PIU) must be provided in whole numbers to the Company. The Percent State Usage (PSU) is 1- PIU. These whole number percentages will be used by the Company to apportion the use and/or charges between interstate and intrastate until a revised report is received as set forth herein. Reported or default PIU factors are used only where the call detail is insufficient to determine the appropriate jurisdiction of the traffic. 1. Originating Access - Originating access minutes consist of traffic originating from the Company local switching center(s). The Customer must provide the Company with a projected PIU factor on a quarterly basis. If no PIU for originating minutes is submitted as specified herein, a default PIU of 50% will be applied by the Company. 2. Terminating Access - Terminating access minutes consist of traffic terminating to the Company local switching center(s). The Customer must provide the Company with a projected PIU factor on a quarterly basis. If no PIU for terminating minutes is submitted as specified herein, a default PIU of 50% will be applied by the Company. 3. Except where access minutes are measured by Company call detail, the Customer reported Projected PIU factor as set forth above will be used until the Customer reports a different projected PIU factor. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 23 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.2 (Cont’d.) C. Jurisdictional Reports (Cont’d) 4. Effective on the first of January, April, July and October of each year the Customer should update its interstate, intrastate, and PVU jurisdictional report. The Customer should forward to the Company, to be received no later than 15 days after the first of each such month, a revised report showing the interstate, intrastate, and VoIP-PSTN percentage of use for the past-three months ending the last day of December, March, June, and September, respectively, for each service arranged for interstate use, based solely on the traffic originating from or terminating to the Company Local Switching Center. The revised report will serve as the basis for the next three months’ billing and will be effective on the bill date for that service. No prorating or back billing will be done based on the report. If the Customer does not supply the reports for those services where reports are needed, the Company will assume the percentage to be the same as that provided in the last quarterly report. For those cases in which a quarterly report has never been received from the Customer, the Company will assume the percentages to be the same as those provided in 2.9.2.C.1., 2.9.2.C.2., 2.9.2.C.3. and 2.9.2.C.4. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 24 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.2 (Cont’d.) C. Jurisdictional Reports, (Cont’d.) 5. The Company will charge the intrastate terminating switched access rates to Customers for those minutes lacking jurisdictional information that are in excess of a reasonable percentage (10%) of minutes for which this information is not transmitted. For example, if 40% of a Customer’s minutes sent to the Company do not contain sufficient originating information to allow the Company to determine the originating location, the Company would apply these provisions to those minutes exceeding the 10% “floor,” or 30% in this example. The Company will apply the customer’s provided PIU to the residual traffic that does not apply to the provision of this tariff section (70% in this example). 6. In the event that the Company applies the intrastate terminating access rates to calls without sufficient jurisdictional information as specified herein, the customer can request that the Company change the application of the intrastate access rates upon an acceptable showing, as determined by the Company, of why the intrastate rate should not be applied. 7. Jurisdictional Reports Verification: For Switched Access Service, if a billing dispute arises or a regulatory commission questions the projected PIU factor, the Customer will provide the data issued to determine the projected PIU factor. The Customer will supply the data within 30 days of the Company request. 8. The Customer shall keep records of call detail from which the percentage of interstate and intrastate use can be ascertained and, upon request of the Company, shall make the records available for inspection as reasonably necessary for purposes of verification of the percentages. The Company reserves the right to conduct an audit at any time during the year. The Customer, at its own expense, has the right to retain an independent auditing firm. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 25 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.9 Obligations of the Customer, (Cont’d.) 2.9.2 (Cont’d.) D. Jurisdictional Audits 1. The Customer shall keep sufficient detail from which the percentages of interstate and intrastate can be ascertained, and upon request of the Company, shall make such records available for inspection. Such a request will be initiated by the Company no more than once per year. The Customer shall supply the data within 30 calendar days of the Company request. 2. Within 15 days of completion of the auditor’s report, the Company will furnish a copy of the audit results to the person designated by the Customer to receive such results. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 26 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.10 Identification and Rating of VoIP-PSTN Access Traffic 2.10.1 Scope VoIP-PSTN Traffic is the traffic exchanged in time division multiplexing ("TDM") format that originates and/or terminates in Internet protocol ("IP") format. This section governs the identification of VoIP-PSTN Traffic that is required to be compensated at interstate access rates (unless the parties have agreed otherwise) by the Federal Communications Commission in its Report and Order in WC Docket Nos. 10-90 et. al., FCC No. 11-161 (November 18, 2011) ("FCC Order"). Specifically, this section establishes the method of separating such traffic (referred to in this tariff as "VoIP-PSTN Access Traffic") from the Customer's traditional intrastate access traffic, so that such VoIP-PSTN Access Traffic can be billed in accordance with the FCC Order. 2.10.2 Calculation and Application of Percent-VoIP-PSTN Usage Factor The Company will determine the number of VoIP-PSTN Access Traffic minutes of use ("MOU") to which interstate rates will be applied by applying a Percent VoIP Usage ("PVU") factor to the total intrastate access MOU (however determined – either based on call detail information or PIU) exchanged between the Company and the Customer. The PVU will be derived and applied as follows: 1. The Customer will calculate and furnish to the Company a factor (the "PVU-A") representing the whole number percentage of the total access MOU that the Customer exchanges with the Company in the State, that (a) is sent to the Company and that originates in IP format; or (b) is received from the Company and terminates in IP format. This PVU-A shall be based on information such as the number of the Customer's retail VoIP subscriptions in the state (e.g., as reported on FCC Form 477), traffic studies, actual call detail, or other relevant and verifiable information. 2. Company will, likewise, calculate a factor (the "PVU-B") representing the percentage of the Company's total access MOU in the State that the Company originates or terminates in IP format. This PVU-B shall be based on information such as the number of the Company's retail VoIP subscriptions in the state (e.g., as reported on FCC Form 477), traffic studies, actual call detail, or other relevant and verifiable information. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 27 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.10 Identification and Rating of VoIP-PSTN Access Traffic, (Cont’d) 2.10.2 Calculation and Application of Percent-VoIP-PSTN Usage Factor, (Cont’d) 3. The Company will use the PVU-A and PVU-B factors to calculate an effective PVU factor that represents the percentage of total access MOU exchanged between the Company and the Customer that is originated or/or terminated in IP format, whether at the Company's end, at the Customer's end, or at both ends. The effective PVU factor will be calculated as the sum of: (A) the PVU-A factor and (B) the PVU-B factor times (1.0 minus the PVU-A factor). 4. The Company will apply the effective PVU factor to the total intrastate access MOU exchanged with the Customer to determine the number of VoIP-PSTN Access Traffic MOUs. Example 1: The PVU-A is 40% and the PVU-B is 10%. The effective PVU factor is equal to 40% + (10% x 60%) = 46%. The Company will bill 46% of the Customer's intrastate access MOU in accordance with the Company’s applicable interstate switched access tariff. Example 2: The PVU-A is 0% and the PVU-B is 10%. The effective PVU factor is 0% + (10% x 100%) = 10%. The Company will bill 10% of the Customer's intrastate access MOU in accordance with the Company's applicable interstate switched access tariff. Example 3: The PVU-B is 100%. No matter what the PVU-A factor is, the effective PVU is 100%. The Company will bill 100% of the Customer's intrastate access MOU in accordance with the Company's applicable interstate switched access tariff. 5. If the Customer does not furnish the Company with a PVU-A pursuant to the preceding paragraph 1, the Company will utilize an effective PVU equal to the PVU-B. 6. The Customer shall not modify their reported PIU factor to account for VoIP-PSTN Traffic. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 28 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.10 Identification and Rating of VoIP-PSTN Access Traffic, (Cont’d) 2.10.3 PVU Factor Updates The Customer may update the PVU-A factor or the Company may update the PVU-B quarterly using the method set forth above in section 2.10.2. If the Customer chooses to submit such updates, it shall forward to the Company, no later than 15 days after the first day of January, April, July and/or October of each year, a revised PVU-A factor based on data for the prior three months, ending the last day of December, March, June and September, respectively. The Company will use the revised PVU-A to calculate a revised effective PVU. The revised effective PVU factor will apply prospectively and serve as the basis for billing until superseded by a new effective PVU. 2.10.3 PVU Factor Verification Not more than twice in any year, the Company may ask the Customer to verify the PVU-A factor furnished to the Company and Customer may ask the Company to verify the PVU-B factor and the calculation of the effective PVU factor. The party so requested shall comply, and shall reasonably provide the records and other information used to determine the respective PVU-A and PVU- B factors. The Customer shall retain the call detail, work papers, and/or other information used to develop the PVU factor for a minimum of one year. No prorating or back billing will be done based on updated PVU factors. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 29 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.11 Billing and Payment For Service 2.11.1 Responsibility for Charges The Customer is responsible for any and all cost(s) incurred as the result of: A. any delegation of authority resulting in the use of Customer’s communications equipment and/or network services which result in the placement of calls via the Company; and B. any calls placed by or through the Customer’s equipment via any remote access feature(s) which were authorized by the Customer. 2.11.2 Minimum Period The minimum period for which services are provided and for which rates and charges are applicable is one (1) month unless otherwise specified in this tariff or by mutually agreed upon contract. When a service is discontinued prior to the expiration of the minimum period, charges are applicable, whether the service will be used or not. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 30 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.11 Billing and Payment For Service, (Cont’d.) 2.11.3 Payment for Service A. All charges due by the Customer are payable to the Company or any agent duly authorized to receive such payments. B. Non-recurring charges for installations, service connections, moves or rearrangements are due and payable upon receipt of the Company’s invoice by the Customer. At the Company’s discretion, payment of all or a portion of any non-recurring charges may be required prior to commencement of facility or equipment installation or construction required to provide the services requested by the Customer. C. The Company shall present invoices for recurring charges monthly to the Customer, in advance of the month in which service is provided. D. When billing is based upon Customer usage, usage charges will be billed monthly in arrears for service provided in the preceding billing period. E. Customer billing will begin on the Service Commencement Date. Billing accrues through and includes the day that the service, circuit, arrangement or component is discontinued. F. When service does not begin on the first day of the month, or end on the last day of the month, the charge for the fraction of the month in which service was furnished will be calculated on a pro-rata basis. For this purpose, every month is considered to have 30 days. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 31 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.11 Billing and Payment For Service, (Cont’d.) 2.11.3 Payment for Service, (Cont’d.) G. Amounts not paid within 30 days after the mailing date of invoice will be considered past due. H. In the event Company, in its sole discretion, chooses to forego billing the Customer for access services in any particular month(s), Company reserves the right to back bill Customer for any unbilled recurring or nonrecurring charges for a period of twenty-four (24) months. 2.11.4 Disputed Charges A. Any objections to billed charges must be reported to the Company or its billing agent in writing or via electronic mail that is acknowledged by the Company within twenty-four months of the invoice date of the bill issued to the Customer. Disputes must be submitted in written form (mail or electronic mail) and include a completed Company Billing Dispute Form (located on the Company’s web site). If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim. B. In the event that a billing dispute occurs concerning any charges billed to the Customer by the Company, the Customer must submit a documented claim for the disputed amount. Any objections to billed charges must be reported to the Company or its billing agent within twenty-four (24) months of the date of the bill issued to the Customer. Disputes must be submitted in written form (mail or electronic mail) and include a completed Company Billing Dispute Form (located on the Company’s web site). If the Customer does not submit a claim as stated above, the Customer waives all rights to filing a claim. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 32 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.11 Billing and Payment For Service, (Cont’d.) 2.11.4 Disputed Charges, (Cont’d.) C. If the dispute is resolved in favor of the Customer, and the Customer has withheld the disputed amount, no interest credits or penalties will apply. D. If the dispute is resolved in favor of the Company and the Customer has withheld the disputed amount, any payments withheld pending settlement of the disputed amount shall be subject to the late payment penalty as set forth in 2.10.5. E. If the dispute is resolved in favor of the Customer and the Customer has paid the disputed amount, the Customer will receive an interest credit from the Company for the disputed amount times a late factor as set forth in 2.10.5. F. If the dispute is resolved in favor of the Company and the Customer has paid the disputed amount on or before the payment due date, no interest credit or penalties will apply. G. Customer inquiries or complaints regarding service or accounting may be made in writing or by telephone to the Company at: Clear Rate Communications, Inc. 555 S. Old Woodward, Suite 600 Birmingham, MI 48009 (877) 877-4799 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 33 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.11 Billing and Payment For Service, (Cont’d.) 2.11.5 Late Payment Fees A late payment charge of 1.5% per month, or the highest rate permitted by applicable law, whichever is less, shall be due to the Company for any billed amount for which payment has not been received by the Company within thirty (30) days of the invoice date of the Company’s invoice for service, or if any portion of the payment is received by the Company in funds which are not immediately available upon presentment. If the last calendar day for remittance falls on a Sunday, legal holiday or other day when the offices of the Company are closed, the date for acceptance of payments prior to assessment of any late payment fees shall be extended through to the next business day. 2.11.6 Returned Check Charge A service charge equal to $20.00, or the actual fee incurred by Company from a bank or financial institution, whichever is lower, will be assessed for all checks returned by a bank or other financial institution for: insufficient or uncollected funds, closed account, apparent tampering, missing signature or endorsement, or any other insufficiency or discrepancy necessitating return of the instrument at the discretion of the drawee bank or other financial institution. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 34 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.12 Taxes, Surcharges and Fees 2.12.1 All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items on the Customer’s bill and are not included in the quoted rates and charges set forth in this tariff. To the extent that a municipality, other political subdivision or local agency of government, or Commission imposes upon and collects from the Company a gross receipts tax, sales tax, occupation tax, license tax, permit fee, rights-of-way fee, franchise fee, or other regulatory fee or tax, such fees and taxes shall, insofar as practicable and allowed by law, be billed pro-rata to Customers receiving service from the Company within the territorial limits of such municipality, other political subdivision or local agency of government. It shall be the responsibility of the Customer to pay any such taxes and fees that subsequently become applicable retroactively. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 35 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.13 Deposits and Advanced Payments 2.13.1 General The Company reserves the right to validate the creditworthiness of Customers and billed parties through available verification procedures. If a Customer’s creditworthiness is unacceptable to the Company, Company may refuse to provide service require a deposit or advance payment. 2.13.2 Deposits A. To safeguard its interests, the Company may require the Customer to make a deposit to be held as a guarantee for the payment of charges under Commission rules. A deposit may be required if the Customer’s financial condition is not acceptable to the Company or is not a matter of general knowledge. A deposit does not relieve the Customer of the responsibility for the prompt payment of bills on presentation. A deposit may be required in addition to an advance payment. B. The maximum amount of any deposit shall not exceed the equivalent of the customers estimated liability for two months service. C. The Company will pay interest on deposits, to accrue from the date the deposit is made until it has been refunded, or until a reasonable effort has been made to effect refund. The Company will pay interest at the rate prescribed by the Commission or as otherwise permitted by applicable law. D. Upon discontinuance of service, the Company shall promptly and automatically refund the Customer’s deposit plus accrued interest, or the balance, if any, in excess of the unpaid bills including any penalties assessed for service furnished by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 36 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.13 Deposits and Advanced Payments, (Cont’d.) 2.13.3 Advance Payments To safeguard its interests, the Company may require a Customer to make an advance payment before services and facilities are furnished. The advance payment will not exceed an amount equal to one (1) months’ estimated billing. This will be credited to the Customer’s initial bill. An advance payment may be required in addition to a deposit. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 37 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.14 Cancellation by Customer 2.14.1 General A. Customers of the Company’s service may cancel service by notifying the Company thirty (30) days prior to the requested cancellation date. The Company shall hold the Customer responsible for payment of all bills for service furnished until the cancellation date specified by the Customer or until thirty (30) days after the date that the cancellation notice is received, whichever is later. 2.14.2 Cancellation of Contract Services A. If a Customer cancels a service order or terminates services before the completion of the term or where the Customer breaches the terms in the service contract, the Customer may be requested by the Company to pay to Company termination liability charges. These charges shall become due and owing as of the effective date of the cancellation or termination. Unless otherwise specified in this tariff, the termination liability shall be equal to: 1. all unpaid nonrecurring charges reasonably expended by the Company to establish service to Customer; plus 2. any disconnection, early cancellation or termination charges reasonably incurred and paid to third parties by the Company on behalf of Customer; plus 3. all recurring charges specified in the applicable service order for the balance of the then current term. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 38 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.14 Cancellation by Customer, (Cont’d.) 2.14.3 Cancellation of Application for Service A. Where the Company permits the Customer to cancel an application for service prior to the start of service or prior to any special construction, no charges will be imposed except for those specified below. B. Where, prior to cancellation by the Customer, the Company incurs any expenses in installing the service or in preparing to install the service that it otherwise would not have incurred, a charge equal to the costs the Company incurred, less net salvage, shall apply, but in no case shall this charge exceed the sum of the charge for the minimum period of services ordered, including installation charges, and all charges others levy against the Company that would have been chargeable to the Customer had service begun. C. Where the Company incurs any expense in connection with special construction, or where special arrangements of facilities or equipment have begun, before the Company receives a cancellation notice, a charge equal to the costs incurred, less net salvage, may apply. In such cases, the charge will be based on such elements as the cost of the equipment, facilities, and material, the cost of installation, engineering, labor, and supervision, general and administrative expense, other disbursements, depreciation, maintenance, taxes, provision for return on investment, and any other costs associated with the special construction or arrangements. D. The charges described above will be calculated and applied on a case-by-case basis. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 39 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.15 Cancellation by Company 2.15.1 Service continues to be provided until canceled by the Customer pursuant to Section 2.13 or until discontinued by the Company. The Company may render bills subsequent to the termination of service for charges incurred before termination. The Customer shall pay such bills in full in accordance with the payment terms of this tariff. 2.15.2 The Company may refuse or discontinue service to a Customer without notice under the following conditions: A. Except as provided elsewhere in this tariff, the Company may refuse, suspend or cancel service, without notice, for any violation of terms of this tariff, for any violation of any law, rule, regulation, order, decree or policy of any government authority of competent jurisdiction, or by reason of any order or decision of a court or other government authority having jurisdiction which prohibits the Company from furnishing such service or prohibits Customer from subscribing to, using, or paying for such service. B. The Company may refuse, suspend or cancel service, without notice, in order to permit the Company to comply with any order or request of any governmental authority having jurisdiction. C. In the event of Customer or End User use of equipment in such a manner as to adversely affect the Company’s equipment or service to others. D. In the event of tampering with the equipment or services of the Company or its agents. E. In the event of unauthorized or fraudulent use of service. Whenever service is discontinued for fraudulent use of service, the Company may, to the extent that Company opts to restore such service, require the Customer to make, at Customer’s own expense, all changes in facilities or equipment necessary to eliminate illegal use. F. If any of the facilities, appliances, or apparatus on Customer’s premise are found to be unsafe or causing harm to the Company’s facilities. Company may in the alternative refuse to furnish service until the applicant or Customer shall have remedied the condition. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 40 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.15 Cancellation by Company, (Cont’d.) 2.15.3 Company may refuse or discontinue service provided that, unless otherwise stated, the Customer shall be given fifteen (15) days written notice to comply with any rule or remedy any deficiency: A. The Company, by written notice to the Customer and in accordance with applicable law, may refuse, suspend or cancel service without incurring any liability when there is an unpaid balance for service that is past due. A bill is past due if not paid within thirty (30) days of the due date which must be at least fifteen (15) days after the billing date. B. A Customer whose check or draft is returned unpaid for any reason, after two attempts at collection, may, at the Company’s discretion, be subject to refusal, suspension or cancellation of service in the same manner as provided for nonpayment of overdue charges. C. For neglect or refusal to provide reasonable access to the Company or its agents for the purpose of inspection and maintenance of equipment owned by the Company or its agents. D. For use of telephone service for any property or purpose other than that described in the application. E. For Customer’s breach of any contract for service between the Company and the Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 41 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.16 Restoration of Service 2.16.1 If service has been discontinued for nonpayment or as otherwise provided herein and the Customer wishes service continued, service may be restored at the Company’s sole discretion, when all past due amounts are paid or the event giving rise to the discontinuance (if other than nonpayment) is corrected. Customers whose service was disconnected for non-payment may be required to pay a deposit and/or advance payment prior to service restoration. 2.16.2 A restoration fee of $59.00, or the actual costs incurred by the Company plus an administrative charge, whichever is greater, applies to Customers whose service is restored following disconnection by the Company. 2.16.3 Restoration of disrupted services shall be in accordance with applicable Commission and/or Federal Communications Commission Rules and Regulations specified in Part 64, Subpart D, which specify the priority system for such activities. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 42 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.17 Provision of Company Equipment and Facilities 2.17.1 The Company shall use reasonable efforts to maintain only the facilities and equipment that it furnishes to the Customer. The Customer may not nor may the Customer permit others to rearrange, disconnect, remove, and/or attempt to repair, or otherwise interfere with any of the facilities or equipment installed by the Company, except upon the written consent of the Company. 2.17.2 The Company may substitute, change or rearrange any equipment or facility at any time and from time to time, but shall not thereby alter the technical parameters of the service provided to the Customer. 2.17.3 Equipment that the Company provides or installs at the Customer premise shall not be used for any purpose other than that for which the equipment is provided. 2.17.4 The Company shall not be responsible for the installation, operation, or maintenance of any Customer-provided equipment. If such equipment is connected to the facilities furnished under this tariff, the responsibility of the Company shall be limited to the furnishing of facilities offered by Company under this tariff and to the maintenance and operation of such facilities. Subject to this responsibility, the Company shall not be responsible for: A. the transmission of signals by Customer-provided equipment or for the quality of, or defects in, such transmission; or B. the reception of signals by Customer-provided equipment; or C. network control signaling where such signaling is performed by Customer-provided network control signaling equipment. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 43 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.18 Interconnection 2.18.1 Service furnished by the Company may be interconnected with services or facilities of other authorized communications common carriers and with private systems, subject to technical limitations established by the Company. Service furnished by the Company is not part of a joint undertaking with such other common carriers or systems. Any special interface equipment or facilities necessary to achieve compatibility between the facilities of Company and other participating carriers shall be provided at the Customer’s expense. 2.18.2 Connection with the facilities or services of other carriers shall be under the applicable terms and conditions of the other carriers’ tariffs. The Customer is responsible for taking all necessary legal steps for interconnecting Customer-provided terminal equipment or systems with Company’s facilities. Customer shall secure all licenses, permits, rights-of-way, and other arrangements necessary for such interconnection. 2.18.3 The Customer shall ensure that the facilities or equipment provided by another carrier are properly interconnected with the facilities or equipment of the Company. If the Customer maintains or operates the interconnected facilities or equipment in a manner which results or may result in harm to the Company’s facilities, equipment, personnel, or the quality of service, the Company may, upon fifteen (15) days written notice, require the use of protective equipment at the Customer’s expense. If this written notice fails to eliminate the actual or potential harm, the Company may, upon additional fifteen (15) days written notice, terminate the existing service of the Customer. 2.18.4 If harm to the Company’s network, personnel or services is imminent due to interconnection with another carrier’s services, the Company reserves the right to shut down Customer’s service immediately, with no prior notice required. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 44 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.19 Customer-Provided Equipment 2.19.1 The Company’s services are designed primarily for the transmission of voice-grade telephonic signals, except as otherwise stated in this tariff. The Customer may transmit any form of signal that is compatible with the Company’s equipment, but the Company does not represent that its services will be suitable for purposes other than voice-grade telephonic communication except as specifically stated in this tariff. 2.19.2 Terminal equipment on the Customer’s Premises and the electric power consumed by such equipment shall be provided by and maintained at the expense of the Customer. The Customer is responsible for the provision of wiring or cable to connect its terminal equipment to the Company’s network. 2.19.3 The Customer is responsible for ensuring that Customer-provided equipment connected to Company equipment and facilities is compatible with such equipment and facilities. The magnitude and character of the voltages and currents impressed on Company-provided equipment and wiring by the connection, operation, or maintenance of such equipment and wiring shall be such as not to cause damage to the Company-provided equipment and wiring or injury to the Company’s employees or to other persons. Any additional protective equipment required to prevent such damage or injury shall be provided by the Company at the Customer’s expense, subject to prior Customer approval of the equipment expense. 2.19.4 Upon suitable notification to the Customer, and at a reasonable time, the Company may make such tests and inspections as may be necessary to determine that the Customer is complying with the requirements under this Section 2.19 for the installation, operation, and maintenance of Customer-provided facilities, equipment, and wiring. 2.19.5 If the protective requirements for Customer-provided equipment are not being complied with, the Company may take such action as it deems necessary to protect its facilities, equipment, and personnel. The Company may, upon fifteen (15) days written notice, require the use of additional protective equipment at the Customer’s expense. If this written notice fails to remedy any protective deficiencies or potential harm, the Company may, upon additional fifteen (15) days written notice, terminate the existing service of the Customer. 2.19.6 If harm to the Company’s network, personnel or services is imminent, the Company reserves the right to shut down Customer’s service immediately, with no prior notice required. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 45 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.20 Inspection, Testing and Adjustments 2.20.1 The Company may, upon reasonable notice, make such tests and inspections as may be necessary to determine whether the terms and conditions of this tariff are being complied with in the installation, operation or maintenance of the Customer’s or the Company’s facilities or equipment. The Company may interrupt service at any time, without penalty or liability, due to the departure from or reasonable suspicion of the departure from any of these terms and conditions. 2.20.2 Upon reasonable notice, the facilities or equipment provided by the Company shall be made available to the Company for such tests and adjustments as may be necessary for their maintenance in a condition satisfactory to the Company. No interruption allowance shall be granted for the time during which such tests and adjustments are made, unless such interruption exceeds twenty-four hours in length. 2.20.3 The Company will provide the Customer reasonable notification of service-affecting activities that may occur in normal operation of its business. Such activities may include, but are not limited to, equipment or facilities additions, removals or rearrangements and routine preventative maintenance. Generally, such activities are not specific to an individual Customer but affect many Customers’ services. No specific advance notification period applies to all service activities. The Company will work cooperatively with the Customer to determine the reasonable notification requirements. With some emergency or unplanned service-affecting conditions, such as an outage resulting from cable damage, notification to the Customer may not be possible. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 46 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.21 Allowances for Interruptions in Service 2.21.1 General A. A credit allowance will be given when service is interrupted, except as specified in Section 2.21.2. A service is interrupted when it becomes inoperative to the Customer, e.g., the Customer is unable to transmit or receive, because of a failure of a component furnished by the Company under this tariff. B. An interruption period begins when the Customer reports to the Company or is found by the Company (whichever occurs first) that a service, facility or circuit is inoperative and, if necessary, releases it for testing and repair by the Company, as determined in Company’s sole reasonable discretion. An interruption period ends when the service, facility or circuit is operative. C. If the Customer reports a service, facility or circuit to be interrupted but declines to release it for testing and repair, refuses access to the Customer Premises for test and repair by the Company, or continues to make voluntary use of the service, then the service, facility or circuit is considered to be impaired but not interrupted. No credit allowances will be made for a service, facility or circuit considered by the Company to be impaired but not interrupted. D. The Customer shall be responsible for the payment of service charges for visits by the Company’s agents or employees to the Customer Premises when the service difficulty or trouble report results from the use of equipment or facilities provided by any party other than the Company, including but not limited to, the Customer. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 47 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.21 Allowances for Interruptions in Service, (Cont’d.) 2.21.2 Limitations of Allowances No credit allowance will be made for any interruption in service: A. due to the negligence of or noncompliance with the provisions of this tariff by any person or entity other than the Company, including but not limited to the Customer; B. due to the failure of power, equipment, systems, connections or services not provided by the Company; C. due to circumstances or causes beyond the reasonable control of the Company; D. during any period in which the Company is not given full and free access to its facilities and equipment for the purposes of investigating and correcting interruptions; E. during any period when the Customer has released service to the Company for maintenance purposes or for implementation of a Customer order for a change in service arrangements; F. that occurs or continues due to the Customer’s failure to authorize replacement of any element of special construction; or 2.21.3 Use of Another Means of Communications If the Customer elects to use another means of communications during the period of interruption, the Customer must pay the charges for the alternative service used. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 48 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.21 Allowances for Interruptions in Service, (Cont’d.) 2.21.4 Application of Credits for Interruptions in Service A. Except as provided in Section 2.21.2.A, if a Customer’s service is interrupted, and it remains interrupted for eight normal working hours or longer after access to the Customer Premises is made available and after being reported to be out of order, appropriate adjustments or refunds shall be made to the Customer, when such adjustment exceeds $1.00. B. The amount of adjustment or refund shall be determined on the basis of the known period of interruption, generally beginning from the time the service interruption is first reported. The refund to the Customer shall be a pro-rata part of the month’s flat rate charges (if any) for the period of days and that portion of the service facilities rendered useless or inoperative. The refund may be accomplished by a credit on a subsequent bill for the service. C. For purposes of credit computation every month shall be considered to have 30 days. For services with a monthly recurring charge, no credit shall be allowed for an interruption of continuous duration of less than eight (8) hours. For loss of service of eight or more hours during the 24-hour period, counting as one day, the credit will be one day. D. No credits will be provided for usage-sensitive services. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 49 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.22 Notices and Communications 2.22.1 The Customer shall designate on the service order an address to which the Company shall mail or deliver all notices and other communications, except that Customer may also designate a separate address to which the Company’s bills for service shall be mailed. 2.22.2 The Company shall designate on the service order or contract an address to which the Customer shall mail or deliver all notices and other communications, except that Company may designate a separate address on bills for service to which the Customer shall mail payment on that bill. 2.22.3 Notice of a pending disconnection of a Customer’s service may contain the reason for the notice, the date of the notice, a description of any remedies the Customer may make, the time allotted for the Customer to make remedies (if any), and a toll free customer service number the Customer may call to obtain additional information. 2.22.4 Notices and other communications of either party, and all bills mailed by the Company, shall be presumed to have been delivered to the other party on the second business day following placement of the notice, communication or bill with the U.S. mail or a private delivery service, prepaid and properly addressed, or when actually received or refused by the addressee, whichever occurs first. 2.22.5 The Company or the Customer shall advise the other party of any changes to the addresses designated for notices, other communications or billing, by following the procedures for giving notice set forth herein. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 50 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.23 Mixed Interstate and Intrastate Switched Access Services 2.23.1 When mixed interstate and intrastate switched access service is provided, all charges, including nonrecurring charges, usage charges, and optional features, will be prorated between interstate and intrastate. The percentage provided in the reports as set forth in Section 2.9.2 will serve as the basis for prorating the charges. The percentage of an access service to be charged as intrastate is applied in the following manner: A. For nonrecurring chargeable rate elements, multiply PIU times the quantity of chargeable elements times the intrastate tariff rate per element. B. For usage sensitive chargeable rate elements, multiply the PIU times actual use (measured or Company assumed average use) times the intrastate rate. 2.23.2 A similar calculation is then performed to determine the interstate portion of the bill. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 51 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 2 - RULES AND REGULATIONS, (CONT’D.) 2.24 Determination of Jurisdiction of Mixed Interstate and Intrastate Dedicated Access Facilities 2.24.1 When mixed interstate and intrastate service is provided over a Dedicated Access facility, the jurisdiction will be determined as follows. For jurisdictional reports required for switched access, see Section 2.9.2.C. A. If the Customer’s estimate of the interstate traffic on the service equals 10% or more of the total traffic on that service, the service will be provided according to the applicable rules and regulations of the appropriate interstate tariff. B. If the Customer’s estimate of the interstate traffic on the service is less than 10% of the total traffic on that service, the service will be provided according to the applicable rules and regulations of this tariff. C. If the percentage of interstate traffic on the service changes to the extent that it alters the jurisdiction of the service, the Customer must notify the Company of any required change in status. The affected service will revert to the appropriate jurisdictional tariff within the next full billing cycle. Any applicable termination liability will be transferred with the jurisdictional change of the service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 52 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE 3.1 General 3.1.1 Switched Access service, which is available to Customers for their use in furnishing their services to End Users, provides a two-point communications path between a Customer’s Premises and an End User’s Premises. It provides for the use of common terminating, switching and trunking facilities, and for the use of common subscriber plant of the Company. Switched Access service provides for the ability to originate calls from an End User’s Premises to a Customer’s Premises and to terminate calls from a Customer’s Premises to an End User’s Premises in the LATA where it is provided. 3.1.2 When a rate as set forth in this tariff is shown to more than two decimal places, the charges will be determined using the rate shown. The resulting amount will then be rounded to the nearest penny (i.e., rounded to two decimal places). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 53 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.2 Manner of Provision 3.2.1 Switched Feature Group (FG) Access is furnished for originating and terminating calls by the Customer to its End User. FG Access is furnished on a per-line or per-trunk basis. 3.2.2 Originating traffic type represents access capacity within a LATA for carrying traffic from the End User to the Customer; and Terminating traffic type represents access capacity within a LATA for carrying traffic from the Customer to the End User. When ordering capacity for FG Access, the Customer must at a minimum specify such access capacity in terms of originating traffic type and/or terminating traffic type. 3.2.3 FG Access is provisioned, at minimum, at the DS-1 level and provides line-side or trunk- side access to End Office switches, for the Customer’s use in originating and terminating communications. Basic FG Access service will be provided with Multi-Frequency In Band Signaling (SS7 is also available, where capabilities exist). 3.2.4 Two types of FG Access are available: A. Tandem Connect Access: This option applies when the customer has no direct facilities to the Company. All traffic is routed to and from the End Office via the Access Tandem. B. Direct Connect Access: This option applies when the Company or another service provider provides dedicated facilities between the Customer’s premises and a Company End Office. This transmission path is dedicated to the use of a single Customer. The Company requires the Customer to submit an ASR for the dedicated portion of Direct Connect Access. The dedicated portion of Direct Connect Access is provided on an Individual Case Basis as Special Contracts, Arrangements and Construction pursuant to Section 4 of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 54 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.3 Rate Categories There are two rate categories which apply to Switched Access Service: - End Office Switching - Toll-Free 8XX Data Base Access Service 3.3.1 End Office Switching The End Office rate category establishes the charges related to the local end office switching and end user termination functions necessary to complete the transmission of Switched Access communications to and from the end users served by the local end office. A. Switched Transport The Switched Transport rate category establishes the charges related to the transmission and tandem switching facilities between the customer designated premises and the end office switch(es) where the customer’s traffic is switched to originate or terminate the customer’s communications. The Switched Transport rate category also includes transport between an end office which serves as host for a remote switching system or module (RSS or RSM) and the RSS or RSM or its equivalent. B. End Office Switching The End Office Switching rate category establishes the charges related to the use of end office switching equipment, the terminations in the end office of end user lines, the terminations of calls at Company Intercept Operators or recordings, the Signaling Transfer Point (STP) costs, and the SS7 signaling function between the end office and the STP. 3.3.2 Toll-Free 8XX Data Base Query The Toll-Free 8XX Data Base Query Charge, will apply for each Toll-Free 8XX call query received at the Company’s (or its provider’s) Toll-Free 8XX data base. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 55 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.4 Access Ordering 3.4.1 General A. Customers may order Switched Access through an ASR. The format and terms of the ASR will be as specified in the Industry Access Service Order Guidelines, unless otherwise specified herein. B. A Customer may order any number of services of the same type and between the same premises on a single ASR. All details for services for a particular order must be identical. C. The Customer shall provide all information necessary for the Company to provide and bill for the requested service. When placing an order for access service, the Customer shall provide the following minimum information: 1. Customer name and Premises address(es); 2. Billing name and address (when different from Customer name and address); and 3. Customer contact name(s) and telephone number(s) for the following provisioning activities: order negotiation, order confirmation, interactive design, installation and billing. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 56 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.4 Access Ordering 3.4.2 Access Service Date Intervals A. Access service is provided with standard or negotiated intervals B. The Company will specify a firm order confirmation date and Service Commencement Date contingent on the ASR being complete as received. To the extent the access service can be made available with reasonable effort, the Company will provide the access service in accordance with the Customer’s requested interval, subject to the following conditions: 1. For service provided under a standard interval: The standard interval for Switched Service will be sixty (60) business days from the application date. This interval only applies to standard service offerings where there are pre-existing facilities to the Customer Premises. Access services provided under the standard interval will be installed during Company business hours. 2. For service provided under a negotiated interval: The Company will offer a Service Commencement Date based on the type and quantity of access services the Customer has requested. The negotiated interval may not exceed by more than six months the standard interval Service Commencement Date, or, when there is no standard interval, the Company offered Service Commencement Date, except as otherwise agreed by the Company in writing. The Company will negotiate a Service Date interval with the Customer when: (a) The Customer requests a Service Commencement Date before or beyond the applicable standard interval Service Commencement Date; or (b) There is no existing facility connecting the Customer Premises with the Company; or (c) The Customer requests a service that is not considered by the Company to be a standard service offering (for example, if additional engineering or special construction is required to complete the order); or (d) The Company determines that access service cannot be installed within the standard interval. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 57 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.4 Access Ordering, (Cont’d.) 3.4.2 Access Service Date Intervals, (Cont’d.) C. All services for which rates are applied on an Individual Case Basis are provided with a negotiated interval. 3.4.3 Access Service Request Modifications The Customer may request a modification of its ASR prior to the Service Commencement Date. All modifications must be in writing using the industry ASR process. The Company will make every effort to accommodate a requested modification when it is able to do so with the normal work-force assigned to complete such an order within normal business hours. 3.5 Special Construction or Special Service Arrangements 3.5.1 Subject to the agreement of the Company and to all of the regulations contained in this tariff, special construction of Company facilities or development of special service arrangements may be undertaken by the Company on a commercially reasonable-efforts basis at the request of the Customer. Such construction or arrangements will be provided pursuant to regulations contained in Section 4 of this tariff. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 58 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.6 Obligations of the Company 3.6.1 With regard to access services provided by Company, specific Company responsibilities include, but are not limited to the following: A. Network Management The Company will administer its network to ensure provision of acceptable service levels to all users of the Company’s network services. Generally, service levels are considered acceptable only when both End Users and Customers are able to establish connections with little or no delay encountered within the Company network. The Company maintains the right to apply protective controls, i.e., those actions, such as call gapping, which selectively cancel the completion of traffic, over any traffic carried over its network, including that associated with a Customer’s Switched Access service. Generally, such protective measures would only be taken as a result of occurrences such as a failure or overload of Company or Customer facilities, natural disasters, mass calling or national security demands. In the event that the protective controls applied by the Company result in the complete loss of service by the customer, the customer will be granted a Credit Allowance for Service Interruption as set forth in 2.20.4., preceding. B. Design and Traffic Routing of Switched Access Service The Company shall design and determine the routing of Switched Access service, including the selection of the first point of switching and the selection of facilities from the interface to any switching point and to the End Offices. The Company shall also decide if capacity is to be provided by originating only, terminating only, or two-way trunk groups. Finally, the Company will decide whether trunk-side access will be provided through the use of two-wire or four-wire trunk terminating equipment. Selection of facilities and equipment and traffic routing of the service are based on standard engineering methods, available facilities and equipment and the Company’s traffic routing plans. If the Customer desires different routing or directionality than that determined by the Company, the Company will work cooperatively with the Customer in determining (1) whether the service is to be routed directly to an end office or through an Access Tandem Switch and (2) the directionality of the service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 59 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.7 Obligations of the Customer 3.7.1 The Customer has certain specific obligations pertaining to the use of Switched Access service. These obligations are in addition to obligations specified in Section 2.9 of this tariff and are as follows: A. Report Requirements Customers are responsible for providing the following reports to the Company, when applicable: 1. Jurisdictional Reports When a Customer orders Switched Access service for both interstate and intrastate use, the Customer is responsible for providing reports as set forth in Section 2.9.2.C. Charges will be apportioned in accordance with those reports. 2. Code Screening Reports When a Customer orders service call routing, trunk access limitation or call gapping arrangements, the customer must report the number of trunks and/or the appropriate codes to be instituted in each End Office or Access Tandem Switch, for each of the arrangements ordered. The Company will administer its network in such a manner that the impact of traffic surges due to peaked 900 access service traffic on other access service traffic is minimized. Network management controls may be implemented at the Company’s option to ensure acceptable service levels. B. On- and Off-Hook Supervision The Customer’s facilities shall provide the necessary on- and off-hook supervision for accurate timing of calls. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 60 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.8 Rate Regulations 3.8.1 General There are three type of rates and charges that apply to Switched Access service provided by the Company. The rates and charges are monthly recurring charges, usage charges, and nonrecurring charges. 3.8.2 Types of Charges A. Nonrecurring Charges - are one-time charges that apply for a specific work activity (e.g., installation or changes to an existing service). Non-recurring charges may apply for installation of service, installation of optional features and service rearrangements. B. Recurring Charges - are flat monthly rates that apply for each month or fraction thereof that a specific rate element is provided. For billing purposes, each month is considered to have 30 days. C. Usage Charges - are rates that apply only when a specific rate element is used. These are applied on a per-access minute, a per-call or per-query basis. Usage rates are accumulated over a monthly period. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 61 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.8 Rate Regulations, (Cont’d.) 3.8.3 Measurement of Access Minutes A. When recording originating calls over Switched Access Service with multi-frequency address signaling, usage measurement begins when the first wink supervisory signal is forwarded from the Customer’s facilities. The measurement of originating call usage over Switched Access Service ends when the originating Switched Access Service entry switch receives disconnect supervision from either the originating End User’s End Office (indicating that the originating End User has disconnected), or from the Customer’s facilities, whichever is recognized first by the entry switch. B. For terminating calls over Switched Access Service with multi-frequency address signaling, the measurement of access minutes begins when a seizure signal is received from the Carrier’s trunk group at the Point of Presence within the LATA. The measurement of terminating call usage over Switched Access Service ends when a disconnect signal is received, indicating that either the originating or terminating user has disconnected. C. When recording originating calls over Swtiched Access Service with SS7 signaling, usage measurement begins with the transmission of the initial address message by the switch for direct trunk groups and with the receipt of an exit message by the switch for tandem trunk groups. The measurement of originating Switched Access Service usage ends when the entry switch receives or sends a release message, whichever occurs first. D. For terminating calls over Switched Access Service with SS7 signaling, the measurement of access minutes begins when the terminating recording switch receives the initial address message from the terminating End User. On directly routed trunk groups or on tandem routed trunk groups, the Company switch receives the initial address message and sends the indication to the Customer in the form of an answer message. The measurement of terminating Switched Access Service call usage ends when the entry switch receives or sends a release message, whichever occurs first. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 62 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.8 Rate Regulations, (Cont’d.) 3.8.3 Measurement of Access Minutes, (Cont’d.) E. Mileage, where applicable, will be measured in accordance with standard industry practices. F. The Company will use the Small Exchange Carrier Access Billing (“SECAB”) guidelines, or the Carrier Access Billing System (“CABS”) guidelines, or other system that emulates or otherwise produces a reasonable substitute for the output of SECAB or CABS, for billing all charges under this tariff. The Company will provide billing using a hardcopy format or upon request, a mechanized medium (e.g., cartridge tape, CD ROM, etc.). Bills will be accurate and contain sufficient supporting details to allow customers to account for the charges and to verify their accuracy in a reasonable and timely fashion. Requests for additional bill detail will be handled and priced on an Individual Case Basis (ICB). Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 63 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.8 Rate Regulations, (Cont’d.) 3.8.4 Moves A. A move of services involves a change in the physical location of one of the following: 1. The point of termination at the Customer Premises, or 2. The Customer Premises B. The charges for the move are dependent on whether the move is to a new location within the same building or to a different building as described below: 1. Moves Within the Same Building When the move is to a new location within the same building, the charge for the move will be an amount equal to one half of the Nonrecurring Charge for the capacity affected. There will be no change in the minimum period requirements. 2. Moves to a Different Building Moves to a different building will be treated as a discontinuance and start of service and all associated Nonrecurring Charges will apply. New minimum period requirements will be established for the new service. The Customer will also remain responsible for satisfying all outstanding minimum period charges for the discontinued service. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 64 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.8 Rate Regulations, (Cont’d.) 3.8.5 Service Rearrangements A. Service rearrangements are changes to existing services which do not result in either a change in the minimum period requirements or a change in the physical location of the point of termination at the Customer’s Premises. Changes which result in the establishment of new minimum period obligations or a change in the physical location of the point of termination at the Customer’s Premises are treated as disconnects and starts. B. The charge to the Customer for the service rearrangement is dependent on whether the change is administrative only in nature or involves an actual physical change to the service. C. Administrative changes will be made without charge(s) to the Customer. Such changes require the continued provision and billing of the access service to the same entity without a change in jurisdiction. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 65 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.9 Rates and Charges 3.9.1 Switched Transport Service A. Tandem Switched Transport Usage Charges RATE PER ACCESS MINUTE MILEAGE BANDS FIXED PER MILE 1. Tandem Transmission • Originating 0 – – Over 0 to 8 $0.000293 $0.000029 Over 8 to 25 0.000376 0.000034 Over 25 to 50 0.000388 0.000034 Over 50 0.000391 0.000034 • Terminating 0 – – Over 0 to 8 $0.000240 $0.000030 Over 8 to 25 0.000240 0.000030 Over 25 to 50 0.000240 0.000030 Over 50 0.000240 0.000030 RATE PER ACCESS MINUTE 2. Tandem Switching Charge: Originating $0.005000 Terminating $0.002252 3. Common Transport Multiplexing: Originating 0.000358 Terminating 0.000036 MONTHLY RATE 4. Access Tandem Trunk Port Charge, per port $6.00 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 66 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.) 3.9 Rates and Charges, (Cont’d.) 3.9.2 End Office Switching LOCAL SWITCHING A. Local End Office Switching RATE PER ACCESS MINUTE • Originating $0.0019740 • Terminating 0.0007000 End Office Shared Port • Originating $0.0013000 • Terminating 0.0000000 MONTHLY RATE • End Office Dedicated Trunk Port, per trunk[1] $3.00 RATE • 800 DB Access Service - 800 CIC, per call $0.003500 Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 67 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION 4.1 Special Contract Arrangements At the option of the Company, services may be offered on a contract basis to meet specialized pricing requirements of the Customer not contemplated by this tariff. The terms of each contract shall be mutually agreed upon by the Customer and Company and may include discounts off of rates contained herein and waiver of recurring, nonrecurring, or usage charges. The terms of the contract may be based partially or completely on the term and volume commitment, type of access arrangement, mixture of services, or other distinguishing features. Service shall be available to all similarly situated Customers for a fixed period of time following the initial offering to the first contract Customer as specified in each individual contract. The Company will file the contract with the Idaho Public Utilities Commission. 4.2 Special Service Arrangements 4.2.1 If a Customer’s requirements cannot be met by services included in this tariff, or pricing for a service is shown in this tariff as “ICB”, the Company will provide, where practical, special service arrangements at charges to be determined on an Individual Case Basis. These special service arrangements will be provided if the provision of such arrangements is not detrimental to any other services furnished under the Company’s tariffs. 4.2.2 Special service arrangement rates are subject to revision depending on changing costs or operating conditions. 4.2.3 If and when a special service arrangement becomes a generically tariffed offering, the tariffed rate or rates will apply from the date of tariff approval. 4.3 Non-Routine Installation Charges At the Customer’s request, installation and/or maintenance may be performed outside the Company’s regular business hours or in hazardous locations. In such cases, charges based on cost of the actual labor, material, or other costs incurred by or charged to the Company will apply. If installation is started during regular business hours but, at the Customer’s request, extends beyond regular business hours into time periods including, but not limited to, weekends, holidays or night hours, additional charges may apply. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho CLEAR RATE COMMUNICATIONS, INC. IDAHO PUC Tariff. NO. 1 ORIGINAL PAGE NO. 68 ACCESS SERVICES TARIFF Issued: April 7, 2021 Effective Date: June 3, 2021 Clear Rate Communications, Inc. Issued By: Thane Namy, CEO Clear Rate Communications, Inc. 2600 W. Big Beaver Rd. Suite 450 Troy, Mi. 480084 SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION, (CONT’D.) 4.4 Special Construction Charges 4.4.1 General A. Special construction charges may apply for services provided to the Customer by the Company. Special construction includes but is not limited to that construction undertaken: 1. where facilities are not presently available, and there is no other requirement for the facilities so constructed; 2. of a type other than that which the Company would normally utilize in the furnishing of its services; 3. over a route other than that which the Company would normally utilize in the furnishing of its services; 4. in a quantity greater than that which the Company would normally construct; 5. on an expedited basis; 6. on a temporary basis until permanent facilities are available; 7. involving abnormal costs; 8. in advance of its normal construction; or 9. when the Company furnishes a facility or service for which a rate or charge is not specified in the Company’s tariff. B. Where the Company furnishes a facility or service requiring special construction, charges will be based on the costs incurred by the Company and may include: (1) non-recurring charges; (2) recurring charges; (3) usage charges; (4) termination liabilities; or (5) a combinations thereof. C. Rates and charges for special construction shall be determined and presented to the Customer for its approval prior to the start of construction. No construction will commence until and unless the Customer accepts in writing the rates and charges as presented by the Company. Idaho Public Utilities Commission Office of the Secretary ACCEPTED FOR FILING June 3, 2021 Boise, Idaho