20220215Application.pdf

Morgan, Lewis & Bockius LLP
1111 Pennsylvanuia Avenue, NW
Washington, DC 20004-2541 +1.202.739.3000
United States +1.202.739.3001
Joshua M. Bobeck
JiaZhen (Ivon) Guo [e-mail]@morganlewis.com
February 15, 2022
VIA E-MAIL
Jan Noriyuki, Secretary
Idaho Public Utilities Commission
472 West Washington Street
Boise, ID 83702
[e-mail]
RE: Notification Regarding the Transfer of Control of Clear Rate Communications,
Inc. to Clear Rate Holdings, Inc. and Resulting Name Change
Dear Secretary Noriyuki:
Clear Rate Holdings, Inc. (“Transferee” or “Holdings”) and Clear Rate Communications, Inc.
(“Licensee” or “Clear Rate”) (collectively, the “Parties”), by undersigned counsel, notify the
Commission of the transfer of control of Licensee to Holdings (the “Transaction”) was completed
on September 30, 2021. As a result, Clear Rate was converted from a Michigan corporation to a
Delaware limited liability company Clear Rate Communications, LLC which is now a wholly owned
subsidiary of Holdings. A copy of the certificate of conversion is attached as Attachment A. A
revised local and interexchange services tariff reflecting the name change is attached as
Attachment B. A revised telecommunications access services tariff reflecting the name change
is attached as Attachment C.
It is the Parties’ understanding that Commission approval and prior notice was not required for
the Transaction. Accordingly, this letter is submitted for informational purposes.
Description of the Parties
A. Clear Rate Holdings (“Transferee” or “Holdings”)
Holdings is a Delaware corporation and a holding company established as an acquisition vehicle
solely for purposes of this Transaction. L Four, LLC will be the manager of the co-investment
vehicle L4-CR Co-Invest, LLC that will hold a majority of the stock of Clear Rate Holdings, Inc. L
Four, LLC is owned 50/50 by Barbara Henagan and Giny Mullins. Mrs. Mullins and Mrs. Henagan
have worked together for approximately 15 years at Linx Partners, a private equity investment
firm, and through L Four, LLC, will be the managers of L4-CR Co-Invest, LLC. Mrs. Henagan has
been investing in privately held businesses for over 40 years. Most recently, Mrs. Henagan
founded Linx Partners where she has worked as a Managing Director and Founder for over 20
years. Mrs. Mullins has been investing in privately held businesses for approximately 15 years
during her time at Linx Partners. At Linx, Mrs. Henagan & Mrs. Mullins have invested through Linx
RECEIVED
2022 FEB 15 PM 2:54
IDAHO PUBLIC
UTILITIES COMMISSION
CRC-T-22-01
Secretary Noriyuki
February 15, 2022
Page 2
funds and co-investment vehicles in 19 platforms, as well as a number of add-on acquisitions and
financial recapitalizations. Mrs. Mullins and Mrs. Henagan have primarily invested in US-based
industrial distribution, business services and manufacturing businesses in the lower middle
market. Currently, across the investment funds managed by Mrs. Henagan and Mrs. Mullins,
assets under management are approximately $200 million, and there are approximately 1,175
employees at existing portfolio companies. To date, they have made one investment that focuses
on the telecommunications, cable/MSO and enterprise end markets which is Sagent, Inc. Sagent
is an equipment distributor and repair services provider to those industries.
B. Clear Rate Communications, Inc. (“Licensee” or “Clear Rate”)
Clear Rate is a Michigan corporation. Clear Rate is a Competitive Local Exchange Carrier (“CLEC”)
with its corporate headquarters located in Troy, Michigan. Clear Rate, in operation for two
decades, provides a full suite of telecommunication services for both consumers and businesses
including Voice, Internet, wireless, colocation and IT Managed Services. Currently, Clear Rate has
approximately 26,000 customers in 24 different states. Clear Rate’s business and government
customers include customers in the higher and secondary education, financial, automotive,
manufacturing, and hospitality sectors.
Clear Rate is currently owned by six private investors: Thane Namy (35%), Sam Namy (12%),
Robert Fantin (20%), Linda Kallabat (14%), Joseph Morelli (9.5%) and Kenneth Morelli (9.5%).
Clear Rate’s management team includes Thane Namy as the CEO and Sam Namy as the CFO.
Both Thane and Sam Namy have been with Clear Rate since inception of the business.
Clear Rate is licensed as a CLEC in the following states in addition to Idaho: California, Colorado,
Florida, Illinois, Indiana, Iowa, Massachusetts, Michigan, Minnesota, Nebraska, New Mexico, New
York, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Utah, Washington, and
West Virginia. Clear Rate’s wholly owned subsidiary Clear Rate Telecom, LLC is licensed as a CLEC
in Arizona and Virginia.
Clear Rate is authorized by the Commission to provide resold and non-facilities based local
exchange service utilizing the facilities of incumbent local exchange carriers, pursuant to a
Certificate of Public Convenience and Necessity (“CPCN”) granted by the Commission in Docket
No. CRC-T-20-01. Clear Rate is also authorized by the Federal Communications Commission
(“FCC”) to provide interstate and international telecommunications services and applications for
authorization to transfer control of Clear Rate’s FCC licenses to Holdings were filed on January
21, 2021 and granted on February 26, 2021 per a March 4, 2021 Public Notice (International, DA-
21-262) and on March 5, 2021 (Domestic, DA-21-274).
Designated Contacts
Questions, correspondence or other communications concerning this filing should be directed to:
Secretary Noriyuki
February 15, 2022
Page 3
For Clear Rate Holdings:
Joshua M. Bobeck
JiaZhen (Ivon) Guo
Morgan, Lewis & Bockius LLP
1111 Pennsylvania Ave., N.W.
Washington, DC 20004-2541
Tel: [phone]
[e-mail]
[e-mail]
with copies to:
Giny Mullins
C/o L Four, LLC
3330 Cumberland Boulevard
Suite 500
Atlanta, GA 30339
Tel: [phone]
[e-mail]
For Clear Rate Communications:
Roderick S. Coy
CLARK HILL PLC
212 East Cesar Chavez Avenue
Lansing, Michigan 48906
Tel: [phone]
[e-mail]
Steven R. Pacynski
CLARK HILL PLC
500 Woodward Ave, Suite 3500
Detroit, Michigan 48226
Tel: [phone]
[e-mail]
Omar Bustami
CLARK HILL PLC
1001 Pennsylvania Ave.
Suite 1300 South
Washington, D.C 20004
Tel: [phone]
[e-mail]
with copies to:
Sam H. Namy
Chief Financial Officer
Clear Rate Communications, Inc.
2600 W. Big Beaver Road
Suite 450
Troy, MI 48084
Tel: [phone]
[e-mail]
Description of the Transaction
On September 30, 2021 and pursuant to a Membership Interest Purchase Agreement (the
“Purchase Agreement”) dated December 30, 2020, by and among Holdings, Clear Rate, the
stockholders of Clear Rate (the “Stockholders”) and Sam Namy, in his capacity as the Stockholders
Representative, the Stockholders and Clear Rate completed a restructuring transaction (the “Pro
Forma Restructuring”) pursuant to which (i) the Stockholders incorporated a new holding
company, NNFKMM Holdings, Inc., a Michigan corporation (the “Seller”), (ii) the Stockholders
contributed all of the outstanding equity interests of Clear Rate to the Seller, and (iii) following
such contribution, the Seller converted Clear Rate from a Michigan corporation to Clear Rate
Communications LLC, a Delaware limited liability company (“CR LLC”).
Following completion of the Pro Forma Restructuring, the Seller sold 100% of the outstanding
equity interests in CR LLC (as the successor to Clear Rate) to Holdings, thus resulting in the
Secretary Noriyuki
February 15, 2022
Page 4
indirect transfer of control of Clear Rate to Holdings. For the Commission’s reference, diagrams
depicting the pre- and post-Transaction ownership structures are provided in Attachment D.
The Transaction described above has been seamless to customers and will not affect any of the
operations or Clear Rate’s legal identity. After the transfer of control to Holdings, Clear Rate
continues to provide high-quality communications services under the Clear Rate brand name on
reasonable terms and conditions to customers, and there has been no interruption of service.
Clear Rate continues to provide service at the same rates, terms, and conditions, as governed by
existing tariffs and contracts, which are subject to change in the ordinary course of business.
Future changes, if any, in rates, terms and conditions of service will be made in accordance with
applicable rules and notice requirements.
In short, the only change immediately following the closing from a customer’s perspective was
the new ownership of Clear Rate. Holdings and its owners further expect that existing
management will continue to oversee Clear Rate on a day-to-day basis.
* * * * *
If there are any questions concerning this filing, please feel free to contact the undersigned. This
letter is being submitted electronically. Confirmation of receipt and acceptance of this letter would
be appreciated.
Respectfully submitted,
/s/ Joshua M. Bobeck
Joshua M. Bobeck
JiaZhen (Ivon) Guo
Morgan Lewis & Bockius LLP
1111 Pennsylvania Ave., NW
Washington, DC 20004
Tel: [phone]
Fax: [phone]
[e-mail]
[e-mail]
Counsel for Clear Rate Holdings, Inc.
Attachments
cc: Roderick S. Coy
Steven R. Pacynski
Omar Bustami
Attachment A
Certificate of Conversion
STATE OF IDAHO
Lawerence Denney I Secretary of State
Business Office 450 North 4th Street PO Box 83720 Boise, ID 83720
Clear Rate Communications, LLC STE 450
2600 W BIG BEAVER RD TROY, MI 48084-3336
October 22, 2021
Filing Acknowledgment
Please review the filing information below and notify our office immediately of any discrepancies.
File # :
Filing Name:
Filing Type:
Status:
3950348 Clear Rate Communications, LLC
Foreign Limited Liability Company
Active -Existing
Amendment Type: Amendment of Foreign Registration with Entity Type Image #: B0657-0160 Change
Filed Date: 10/22/2021 2:50 PM
This will acknowledge the filing of the attached Foreign Registration Statement with Entity Type Change with an effective date as indicated above. When corresponding with this office or submitting documents for filing, please refer to the file number given above.
114:91?"*awer ce Denney
Idaho Secretary of State Processed By: Business Division
Field Name Changed From Changed To
Filing Name
Foreign Name
Filing Status Sub-Type
Mail Address 3
Principal Address 2
Principal Address 1
Principal Postal Code
Principal Address 3
Entity Type
Formation Locale
Party Removed
Clear Rate Communications, Inc.
Clear Rate Communications, Inc.
Active-Good Standing
Foreign Business Corporation
MICHAEL D. BISHOP, GENERAL COUNSEL
SUITE 450
2600 W. BIG BEAVER RD.
48084
MICHAEL D. BISHOP, GENERAL COUNSEL
Foreign Business Corporation
MICHIGAN Governor: Thane Namy
Clear Rate Communications, LLC
Clear Rate Communications, LLC
Active-Existing Foreign Limited Liability Company
STE 450
2600 W BIG BEAVER RD
48084-3336
Foreign Limited Liability Company
DELAWARE
None
Phone: [phone] * Email: [e-mail] * Website: sosbiz.idaho.gov
Field Name Changed From Changed To 2600 W, BIG BEAVER RD. TROY MI 48084
Party Added None CLEAR RATE HOLDINGS INC 2600 W BIG BEAVER RD TROY MI 48084
Phone: [phone] * Email: [e-mail] * Website: sosbiz.idaho.gov
State of Idaho
(EL...Moe of the Secretary of State
CERTIFICATE OF AMENDMENT
OF
CLEAR RATE COMMUNICATIONS, LLC
Filing Number: 3950348
I, LAVVERENCE DENNEY, Secretary of State of the State of Idaho, hereby
certify that an amendment of Foreign Registration Statement, duly executed
pursuant to the provisions of the Idaho Uniform Business Organization Code, has
been received in this office and is found to conform to law.
ACCORDINGLY, by virtue of the authority vested in me by law, I issue this
Certificate of Amendment of Registration to transact business in this State and attach
hereto a duplicate of the application for such certificate.
Dated: 22 October 2021
0 Lawerence Denney Secretary of State
Processed by: Business Division
II III III II
AMENDMENT OF FOREIGN REGISTRATION STATEMENT
Title 30, Chapter 21, Idaho Code
Base Filing fee: $30.00 + $20.00 for manual processing (form must be typed).
1. Entity name: Clear Rate Communications, Inc.
2. The entity name is amended to: Clear Rate Communications, LLC
a. If the new name is not available or permissible in Idaho, the name to be used in Idaho is:
3. The entity type is amended to:
0 Business Corporation
0 Nonprofit Corporation
0 Limited Liability Partnership
Limited Liability Company
0 Other:
0 General Partnership
0 General Cooperative Association
El Limited Partnership (Including a limited liability limited partnership Ei Statutory Trust, Business Trust, or Common-law Business Trust
(Provido ur}h6,tc,;(1k>rc < ily typG
4. The entity's jurisdiction is amended to: Delaware
5. The street and mailing address(es) of its principal office is amended to:
2600 W Big Beaver Rd, Suite 460, Troy, MI 48084
(Street Addre€;9)
(planing AddrEiss. if diffbront)
6. The name, capacity, and mailing address of the governor(s) is amended to:
Clear Rate Holdings, Inc. member 2600 W. Big Beaver Rd, Suite 450, Troy, MI 48084
(Niirne) (Capacily) (Ackiross)
(Name)
Typed Name: Giny Mullins
Signature:
(Capacity)
Capacity: Secreta
Secretary of State use only
Rev. 12/2018
Delaware
The First State
Page 1
I, JEFFREY W. BULLOCK, SECRETARY OF STATE OF THE STATE OF
DELAWARE, DO HEREBY CERTIFY "CLEAR RATE COMMUNICATIONS, LLC" IS
DULY FORMED UNDER THE LAWS OF THE STATE OF DELAWARE ADD IS IN GOOD
STANDING AND HAS A LEGAL EXISTENCE SO EAR AS THE RECORDS OF THIS
OFFICE SHOW, AS OF THE TWENTY—FIRST DAY OF OCTOBER, A. D. 2021.
AND I DO HEREBY FURTHER CERTIFY THAT THE SAID "CLEAR RATE
COMMUNICATIONS, LW" WAS FORMED ON THE TWENTY—NINTH DAY OF
SEPTEMBER, A.D. 2021.
AND I DO HEREBY FURTHER CERTIFY THAT THE ANNUAL TAXES HAVE BEEN
ASSESSED TO DATE.
6268361 8300
SR# 20213576664
You may verify this certificate online at corp.delaware.gov/authver.shtml
Authentication: 204473250
Date: 10-21-21
Attachment B
Replacement Local and Interexchange Tariff
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Title Page
This tariff, Idaho Tariff No. 4, issued by Clear Rate Communications, LLC
cancels and replaces in its entirety, Idaho P.U.C. Tariff No. 1 issued by
Clear Rate Communications, Inc.
CLEAR RATE COMMUNICATIONS, LLC
REGULATIONS AND SCHEDULE OF INTRASTATE CHARGES APPLYING TO
COMMUNICATIONS SERVICES WITHIN THE STATE OF IDAHO
Applicable in Idaho
This tariff contains the descriptions, regulations, and rates applicable to the furnishing of
service for local exchange and interexchange telecommunication services within the state
of Idaho by Clear Rate Communications, LLC (Clear Rate). This tariff is on file with the
Idaho Public Utilities Commission and copies may be inspected during normal business
hours.
Clear Rate Communications, LLC
2600 W. Big Beaver Rd. Suite 450
Troy, Michigan 48084
Legal and Regulatory Director: 248-556-952
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 1
CHECK SHEET
Pages contained within all Sections inclusive of this tariff are effective as of the dates shown. Original and
revised pages, as named below, comprise all changes from the original tariff in effect on the date indicated.
Those pages designated by an * are included in this filing.
PAGE REVISION PAGE REVISION PAGE REVISION
Title Original*26 Original* 51 Original*
1 Original* 27 Original* 52 Original*
2 Original*28 Original* 53 Original*
3 Original*29 Original* 54 Original*
4 Original*30 Original* 55 Original*
5 Original* 31 Original* 56 Original*
6 Original* 32 Original* 57 Original*
7 Original* 33 Original* 58 Original*
8 Original* 34 Original* 59 Original*
9 Original* 35 Original* 60 Original*
10 Original* 36 Original* 61 Original*
11 Original* 37 Original* 62 Original*
12 Original* 38 Original* 63 Original*
13 Original* 39 Original* 64 Original*
14 Original* 40 Original* 65 Original*
15 Original* 41 Original* 66 Original*
16 Original* 42 Original* 67 Original*
17 Original* 43 Original* 68 Original*
18 Original* 44 Original* 69 Original*
19 Original* 45 Original* 70 Original*
20 Original* 46 Original* 71 Original*
21 Original* 47 Original*
22 Original* 48 Original*
23 Original* 49 Original*
24 Original* 50 Original*
25 Original*
* -indicates those pages included with this filing
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 2
TABLE OF CONTENTS
CHECK SHEET ................................................................................................................................................ 1
TABLE OF CONTENTS ................................................................................................................................. 2
EXPLANATION OF NOTES .......................................................................................................................... 4
TARIFF FORMAT ........................................................................................................................................... 5
PART 1 – APPLICATION OF TARIFF ..................................................................................................... 6
PART 2 – GENERAL RULES AND REGULATIONS .......................................................................... 7
2.1 USE OF FACILITIES AND SERVICE ...................................................................................... 7
2.2 LIABILITY OF THE COMPANY ................................................................................................. 12
2.3 MINIMUM PERIOD OF SERVICE ......................................................................................... 16
2.4 FLEXIBLE PRICING ................................................................................................................ 17
2.5 PAYMENT FOR SERVICE RENDERED ............................................................................... 18
2.6 ACCESS TO CUSTOMER PREMISES ................................................................................... 23
2.7 CUSTOMER COMPLAINTS, BILLING DISPUTES & INQUIRIES ................................... 23
2.8 DISCONNECTION OF SERVICE ........................................................................................... 24
2.9 ADDITIONAL PROVISIONS APPLICABLE TO BUSINESS CUSTOMERS .................... 27
2.10 ADDITIONAL PROVISIONS APPLICABLE TO RESIDENTIAL CUSTOMERS ............. 28
2.11 RESERVED FOR FUTURE USE ............................................................................................. 30
2.12 ALLOWANCES FOR INTERRUPTIONS IN SERVICE ....................................................... 31
PART 3 – CONNECTION CHARGES .................................................................................................. 33
3.1 CONNECTION CHARGE .................................................................................................... 33
3.2 RESTORAL CHARGE .............................................................................................................. 33
3.3 MOVES, ADDS AND CHANGES ........................................................................................... 34
3.4 MAINTENANCE VISIT CHARGE ......................................................................................... 35
PART 4 – SERVICE CHARGES AND SURCHARGES ..................................................................... 36
4.1 CARRIER PRESUBSCRIPTION ............................................................................................. 36
4.2 TELEPHONE SURCHARGES ................................................................................................. 39
PART 5 – LOCAL EXCHANGE SERVICE ......................................................................................... 40
5.1 GENERAL .................................................................................................................................. 40
5.2 TELEPHONE PLAN PRICE LIST ........................................................................................... 42
PART 6 – SUPPLEMENTAL SERVICES ............................................................................................ 43
6.1 DIRECTORY ASSISTANCE SERVICES ............................................................................... 43
6.2 OPERATOR SERVICES ........................................................................................................... 44
6.3 BUSY LINE VERIFICATION AND EMERGENCY INTERRUPT SERVICE .................... 45
6.4 DIRECTORY LISTING SERVICE .......................................................................................... 46
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 3
TABLE OF CONTENTS (CONT’D)
PART 7 – TOLL SERVICES.................................................................................................................. 50
7.1 GENERAL .................................................................................................................................. 50
7.2 DIRECT DIAL SERVICE ..................................................................................................... 50
7.3 NATIONWIDE DIRECTORY ASSISTANCE SERVICE ...................................................... 50
PART 8 – SPECIAL SERVICES AND PROGRAMS .......................................................................... 51
8.1 CALL TRACING ....................................................................................................................... 51
8.2 TELEPHONE ASSISTANCE PLAN (TAP) ......................................................................... 53
8.3 TELECOMMUNICATIONS ACCESS IDAHO (TAM) .......................................................55
8.4 RESTRICTION SERVICES ...................................................................................................... 56
PART 9 – SPECIAL ARRANGEMENTS ............................................................................................. 59
9.1 SPECIAL CONSTRUCTION .................................................................................................... 59
9.2 NON-ROUTINE INSTALLATION AND/OR MAINTENANCE .......................................... 61
9.3 INDIVIDUAL CASE BASIS (ICB) ARRANGEMENTS ....................................................... 61
PART 10 – EXPLANATION OF TERMS ................................................................................................ 62
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 4
EXPLANATION OF NOTES
(C) Indicates Changed Regulation
(D) Indicates Discontinued Rate or Regulation
(I) Indicates Rate Increase
(M) Indicates Move in Location of Text
(N) Indicates New Rate or Regulation
(R) Indicates Rate Reduction
(T) Indicates Change of Text Only
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 5
TARIFF FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially. However, new pages are occasionally added to the tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between Pages
14 and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission.
For example, the 4th revised Page 14 cancels the 3rd revised Page 14. Because of various
suspension periods, deferrals, etc. that the Commission follows in their tariff approval process, the
most current page number on file with the Commission is not always the tariff page in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a tariff filing is made with the Commission, an updated check sheet
accompanies the tariff filing. The check sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the check sheet is changed
to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There
will be no other symbols used on this page if these are the only changes made to it (i.e., the format,
etc., remains the same, just revised revision levels on some pages). The tariff user should refer to
the latest check sheet to find out if a particular page is the most current on file with the Commission.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 6
PART 1 - APPLICATION OF TARIFF
1.1 APPLICATION OF TARIFF
This Tariff sets forth the regulations and rates applicable to services provided by Clear Rate
Communications, LLC as follows:
The furnishing of intrastate communications services, including local exchange and long-distance
service, by virtue of one-way and/or two-way information transmission between points within the
State of Idaho.
1.1.1 Service Territory
Clear Rate Communications, LLC will provide service in the areas currently served by the
ILEC and intrastate toll service throughout the State of Idaho.
1.1.2 Availability
Service is available where facilities permit.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 7
PART 2 - GENERAL RULES AND REGULATIONS
2.1 USE OF FACILITIES AND SERVICE
2.1.1 Obligation of the Company
In furnishing facilities and service, the Company does not undertake to transmit messages,
but furnishes the use of its facilities to its customers for communications.
The Company's obligation to furnish facilities and service is dependent upon its ability
(a) to secure and retain, without unreasonable expense, suitable facilities and rights for the
construction and maintenance of the necessary circuits and equipment; (b) to secure and
retain, without unreasonable expense, suitable space for its plant and facilities in the building
where service is or will be provided to the customer; or (c) to secure reimbursement of all
costs where the owner or operator of a building demands relocation or rearrangement of plant
and facilities used in providing service therein.
The Company shall not be required to furnish, or continue to furnish, facilities or service
where the circumstances are such that the proposed use of the facilities or service would
tend to adversely affect the Company's plant, property, or service.
The Company reserves the right to refuse an application for service made by a present or
former customer who is indebted to the Company for service previously rendered pursuant
to this Tariff until the indebtedness is satisfied.
2.1.2 Limitations on Liability
A. Except where the Commission, for good cause shown, determines otherwise, the
Customer and any authorized or joint users, jointly and severally, shall indemnify,
defend, and hold harmless the Company and the Company shall not be liable for
any claims, loss, damage or expenses (including attorneys’ fees and court costs)
involving:
1. Any act or omission of: (a) the Customer; (b) any other entity furnishing
service, equipment or facilities for use in conjunction with the Service or
facilities provided by the Company; or (c) common carriers,
warehousemen or middle men;
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 8
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.1 USE OF FACILITIES AND SERVICE (Cont’d.)
2.1.2 Limitations on Liability (Cont’d.)
A. (Cont’d.)
2. Any delay or failure of performance or equipment due to causes beyond
the Company’s control, including, but not limited to, acts of God, fires,
floods, earthquakes, hurricanes, storms, or other natural catastrophes; pole
hits; explosions; national emergencies, insurrections, riots, warms or other
civil commotions; strikes, lockouts, work stoppages or other labor
difficulties; criminal actions taken against the Company; unavailability,
failure or malfunction of equipment or facilities provided by the Customer
or third parties, including rights-of-way and materials; and any law, order,
regulation, direct, request, or other action of any governing authority or
agency thereof;
3. Any unlawful or unauthorized use of the Company’s facilities and Service
or the use of the Company’s facilities and/or Service in violation of this
tariff;
4. Libel, slander, invasion of privacy or infringement of patents, trade
secrets, or copyrights arising from or in connection with the transmission
of communications or information by means of Company provided
facilities or Service, or by means of the combination of Company-provided
facilities or Service with Customer-provided facilities or services;
5. Any infringement, breach or invasion of the right of privacy of any person
or persons, caused or claimed to have been caused, directly or indirectly,
by the installation, operation, failure to operate, maintenance, removal,
presence, condition, occasion or use of emergency 911 service features
and the equipment associated therewith, or by any services furnished by
the Company, including but not limited to, the identification of the
telephone number, address or name associated with the telephone used by
the party or parties accessing emergency 911 service, and which arise out
of the negligence or other wrongful act of the Company, the Customer, its
users, agencies or municipalities, other employees or agents of any one of
them;
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 9
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.1 USE OF FACILITIES AND SERVICE (Cont’d.)
2.1.2 Limitations on Liability (Cont’d.)
A. (Cont’d.)
6. Changes in any of the facilities, operations or procedures of the Company
that render any equipment, facilities or services provided by the Customer
obsolete, or require modification or alteration of such equipment, facilities
or services, or otherwise affect their use or performance, except where
reasonable notice is required by the Company and is not provided to the
Customer, in which event the Company’s liability is limited as set forth in
this Section 2.1;
7. Defacement of or damage to Customer premises resulting from the
furnishing of Service or equipment on such premises or the installation or
removal thereof;
8. Injury to property or injury or death to persons, including claims for
payments made under Workers’ Compensation law or under any plan for
employee disability or death benefits, arising out of, or caused by, any act
or omission of the Customer, or the construction, installation, maintenance,
presence, use or removal of the Customer’s facilities or equipment
connected, or to be connected, to the Company’s facilities;
9. Any intentional, wrongful act of a Company employee when such act is
not within the scope of the employee’s responsibilities for the Company
and/or is not authorized by the Company;
10. Any representations made by Company employees that do not comport, or
that are inconsistent, with the provisions of this tariff;
11. Any act, omission or network condition resulting in the non-availability of
911, E911, or similar services for any reason including, without limitation
and by way of example only, due to any failure of Service functionality or
interruption of electric service to Customer’s premises;
12. Any non-completion of calls due to network busy conditions or network
failures;
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 10
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.1 USE OF FACILITIES AND SERVICE (Cont’d.)
2.1.2 Limitations on Liability (Cont’d.)
A. (Cont’d.)
13. Any calls not actually attempted to be completed during any period that
Service is unavailable;
14. Blockages by other providers of services on the public switched network;
And
15. Breach in the privacy or security of communications transmitted over the
Company’s facilities.
B. The Company shall be indemnified, defended and held harmless by the Customer
or End User from and against any and all claims, loss, demands, suits, expense, or
other action or any liability whatsoever, including attorney fees, whether suffered,
made, insinuated, or asserted by the Customer or by any other party, for any
personal injury to or death of any person or persons, and for any loss, damage or
destruction of any property, including environmental contamination, whether owned
by the Customer or by any other party, caused or claimed to have been caused
directly or indirectly by the installation, operation, failure to operate, maintenance,
presence, condition, location, use, or removal of any Company or Customer-
provided equipment or facilities or Service provided by the Company.
C. The Company does not guarantee nor make any warranty with respect to Service
installations at locations at which there is present an atmosphere that is explosive,
prone to fire, dangerous or otherwise unsuitable for such installations.
D. The Company assumes no responsibility for the availability or performance of any
systems or related facilities under the control of other entities, whether or not
affiliated with the Company, or for other facilities provided by other entities used
for Service to the Customer, even if the Company has acted as the Customer’s agent
in arranging for such facilities or services. Such facilities are provided subject to
such degree of protection or non-preemptibility as may be provided by the other
entities.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 11
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.1 USE OF FACILITIES AND SERVICE (Cont’d.)
2.1.2 Limitations on Liability (Cont’d.)
E. Except as otherwise state in this tariff, any claim of whatever nature against the
Company shall be deemed conclusively to have been waived unless presented in
writing to the Company within thirty (30) days after the date of the occurrence that
gave rise to the claim.
F. The Company makes no warranties or representations express or implied either in
fact or by operation of law, statutory or otherwise, including warranties of
merchantability or fitness for a particular use, except those expressly set forth
herein.
G. The Company will not be liable for any charge incurred when any long distance
(toll call) carrier or alternative operator service provider accepts third-number
billed or collect calls.
H. When the facilities of other companies are used in establishing a connection, the
Company is not liable for any act, error, omission, or interruption caused by the other
Company or their agents or employees. This includes the provision of a signaling
system database by another Company.
I. THE INCLUDED EXCULPATORY LANGUAGE DOES NOT CONSTITUTE A
DETERMINATION BY THE COMMISSION THAT A LIMITATION OF
LIABILITY IMPOSED BY THE COMPANY SHOULD BE UPHELD IN A
COURT OF LAW. ACCEPTANCE FOR FILING BY THE COMMISSION
RECOGNIZES THAT IT IS A COURT’S RESPONSIBILITY TO ADJUDICATE
NEGLIGENCE AND CONSEQUENTIAL DAMAGE CLAIMS. IT IS ALSO THE
COURT’S RESPONSIBILITY TO DETERMINE THE VALIDITY OF THE
EXCULPATORY CLAUSE.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 12
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.2 LIABILITY OF THE COMPANY
2.2.1 General
A. Except as otherwise states in this tariff, liability of the Company for damages arising
out of either (1) the furnishing of its Service, including, but not limited to, mistakes,
omissions, interruptions, delays, or errors, or other defects, representations, or use of
these Services, or (2) the failure to furnish its Service, whether caused by acts or
omission, shall be limited to the extension of allowances to the Customer for
interruptions in Service.
B. Except for the extension of allowances to the Customer for interruptions in Service,
the Company shall not be liable to a Customer or third party for any direct, indirect,
special, incidental, reliance, consequential, exemplary or punitive damages,
including, but not limited to, loss of revenue or profits, for any reason whatsoever,
including, but not limited to, any act or omission, failure to perform, delay,
interruption, error, degradation or failure to provide any Service, including the partial
or complete inability to access emergency 911 services during any such failure, or
any failure in or breakdown of facilities associated with the Service.
C. The liability of the Company for errors in billing that result in overpayment by the
Customer shall be limited to a credit equal to the dollar amount erroneously billed
or, in the event that payment has been made and Service has been discontinued, to a
refund of the amount erroneously billed.
D. With respect to Emergency Number 911 Service:
1. The Service is offered solely as an aid in handling assistance calls in
connection with fire, police and other emergencies. The Company is not
responsible for any losses, claims, demands, suits or any liability
whatsoever, whether suffered, made instituted or asserted by the Customer
or by any other party or person for any personal injury or death of any person
or persons, and for any loss, damage or destruction of any property, whether
owned by the Customer or others, caused or claimed to have been caused
by: (1) mistakes, omissions, interruptions, delays, errors or other defects in
the provision of service, of (2) installation, operation, failure to operate,
maintenance, removal, presence, condition, local or use of any equipment
and facilities furnishing this service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 13
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.2 LIABILITY OF THE COMPANY (Cont’d.)
2.2.1 General (Cont’d.)
D. With respect to Emergency Number 911 Service: (Cont’d.)
2. The Company is not responsible for any infringement, nor invasion of the
right of privacy of any person or persons, caused or claimed to have been
caused directly or indirectly, by the installation, operation, failure to operate,
maintenance, removal, presence, condition, occasion or use of emergency
911 service features and the equipment associated therewith, or by any
services furnished by the Company, including, but not limited to the
identification of the telephone number, address or name associated with the
telephone used by the party or parties accessing emergency 911 service, and
which arise out of the negligence or other wrongful act of the Company, the
Customer, its users, agencies or municipalities, or the employee or agents of
any one of them.
2.2.2 Use of Service
Any service provided under this Tariff may be resold to or shared (jointly used) with other
persons at the customer's option. The customer remains solely responsible for all use of
service ordered by it or billed to its telephone number(s) pursuant to this Tariff, for
determining who is authorized to use its service, and for promptly notifying the Company
of any unauthorized use. The customer may advise its customers that a portion of its
service is provided by the Company, but the customer shall not represent that the Company
jointly participates with the customer in the provision of the service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 14
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.2 LIABILITY OF THE COMPANY (Cont’d.)
2.2.3 Use and Ownership of Equipment
The Company's equipment, apparatus, channels and lines shall be carefully used. Equipment
furnished by the Company shall remain its property and shall be returned to the Company
whenever requested, within a reasonable period following the request, in good condition,
reasonable wear and tear accepted. The customer is required to reimburse the Company
for any loss of, or damage to, the facilities or equipment on the customer's premises,
including loss or damage caused by agents, employees or independent contractors of the
customer through any negligence.
2.2.4 Directory Errors
In the absence of gross negligence or willful misconduct and except for the allowances stated
below, no liability for damages arising from errors or mistakes in or omissions of directory
listings, or errors or mistakes in or omissions of listings obtainable from the directory
assistance operator, including errors in the reporting thereof, shall attach to the Company.
An allowance for errors or mistakes in or omissions of published directory listings or for
errors or mistakes in or omissions of listings obtainable from the directory assistance
operator shall be given as follows:
A. Free Listings: For free or no-charge published directory listings, credit shall be
given at the rate of two times the monthly tariff rate for an additional or charge
listing for each individual, auxiliary or party line, PBX trunk or Centrex attendant
loop affected, for the life of the directory or the charge period during which the
error, mistake or omission occurs.
B. Charge Listings: For additional or charge published directory listings, credit shall
be given at the monthly tariff rate for each such listing for the life of the directory
or the charge period during which the error, mistake or omission occurs.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 15
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.2 LIABILITY OF THE COMPANY (Cont’d.)
2.2.4 Directory Errors (Cont’d.)
C. Operator records: For free or charge listings obtainable from records used by the
directory assistance operator, upon notification to the Company of the error, mistake
or omission in such records by the subscriber, the Company shall be allowed a
period of three business days to make a correction. If the correction is not made in
that time, credit shall be given at the rate of 2/30ths of the basic monthly rate for
the line or lines in question for each day thereafter that the records remain
uncorrected. (Where Centrex attendant loops are involved, credit shall be given at
the rate of 2/30ths of the basic monthly rate for PBX trunks.)
D. Credit limitation: The total amount of the credit provided for the preceding
paragraphs A, B, and C shall not exceed, on a monthly basis, the total of the charges
for each charge listing plus the basic monthly rate, as specified in paragraph 3, for
the line or lines in question.
E. Definitions: As used in Paragraphs A, B, C, and D above, the terms "error,"
"mistake" or "omission" shall refer to a discrepancy in the directory listing or
directory assistance records which the Company has failed to correct and where the
error affects the ability to locate a particular subscriber's correct telephone number.
The terms shall refer to addresses only to the extent that an error, mistake or
omission of an address places the subscriber on an incorrect street or in an incorrect
community.
F. Notice: Such allowances or credits as specified in Paragraphs A, B, and C above,
shall be given upon notice to the Company by the subscriber that such error, mistake
or omission has occurred; provided, however, that when it is administratively
feasible for the Company to have knowledge of such error, mistake or omission, the
Company shall give credit without the requirement of notification by the
subscribers.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 16
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.3 MINIMUM PERIOD OF SERVICE
The minimum period of service is one month except as otherwise provided in this tariff. The
customer must pay the regular tariffed rate for the service they subscribe to for the minimum period
of service. If a customer disconnects service before the end of the minimum service period, that
customer is responsible for paying the regular rates for the remainder of the minimum service period.
When the service is moved within the same building, to another building on the same premises, or
to a different premises entirely, the period of service at each location is accumulated to calculate if
the customer has met the minimum period of service obligation.
If service is terminated before the end of the minimum period of service as a result of condemnation
of property, damage to property requiring the premises to be abandoned, or by the death of the
customer, the customer is not obligated to pay for service for the remainder of the minimum period.
If service is switched over to a new customer at the same premises after the first month's service, the
minimum period of service requirements are assigned to the new customer if the new customer
agrees in writing to accept them. For facilities not taken over by the new customer, the original
customer is responsible for the remaining payment for the minimum service period in accordance
with the terms under which the service was originally furnished.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 17
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.4 FLEXIBLE PRICING
2.4.1 General
Flexible Pricing sets minimum and maximum rates that can be charged for telephone
service. The Company may change a specific rate within the range of the established
minimum and maximum rates on one day’s notice to customers and the Public Service
Commission.
2.4.2 Conditions
A. The Company reserves the right to change prices at any time subject to regulatory
requirements by filing a revised Rate Attachment with the Commission.
B. Individual written notice to Customers of rate changes shall be made in accordance
with Commission regulations. Where there are no regulations, notification will be
made in a manner appropriate to the circumstances involved.
C. A rate shall not be changed unless it has been in effect for at least thirty (30) days.
D. A customer can request that the Company disconnect service that is provided under
the Flexible Pricing due to a price increase. The customer will be credited for the
difference between the new price and the old price retroactive to the effective date
of the price increase if the customer notifies the Company of its desire to disconnect
service within 20 days of receiving notification of the price increase.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 18
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.5 PAYMENT FOR SERVICE RENDERED
2.5.1 Responsibility for All Charges
Any applicant for facilities or service may be required to sign an application form requesting
the Company to furnish the facilities or service in accordance with the rates, charges,
rules and regulations from time to time in force and effect. The customer is responsible for
all local and toll calls originating from the customer's premises and for all calls charged to
the customer's line where any person answering the customer's line agrees to accept such
charge.
2.5.2 Advance Payments
A. At the time an application for service is made, an applicant may be required to pay
an amount equal to at least one month’s service and/or installation charges which
may be applicable, in addition to such special construction and installation charges
as are to be borne by the applicant. The amount of the advance payment is credited
to the customer’s account on the first bill rendered.
B. Federal, State or Municipal governmental agencies may not be required to make
advance payments.
2.5.3 Credit Policy
A. Deposit and Guarantee Requirements
The Company may require a deposit or guarantee of payment from any customer
or applicant who has not established good credit with that Company. Deposit or
guarantee of payment requirements as prescribed by the Company must be based
upon standards which bear a reasonable relationship to the assurance of payment.
The Company may determine whether a customer has established good credit with
that Company, except as herein restricted:
1. A customer, who within the last 12 months has not had service disconnected
for nonpayment of a bill and has not been liable for disconnection of
service for nonpayment of a bill, and the bill is not in dispute, shall be
deemed to have established good credit.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 19
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.5 PAYMENT FOR SERVICE RENDERED (Cont’d.)
2.5.3 Credit Policy (Cont’d.)
A. Deposit and Guarantee Requirements (Cont’d.)
2. The Company shall not require a deposit, or a guarantee of payment based
upon income, home ownership, residential location, employment tenure,
nature of occupation, race, color, creed, sex, marital status, age, national
origin, or any other criteria which does not bear a reasonable relationship
to the assurance of payment, or which is not authorized by this chapter.
3. The Company shall not use any credit reports other than those reflecting
the purchase of Company services to determine the adequacy of a
customer’s credit history without the permission in writing of the customer.
Any credit history so used shall be bailed to the customer in order to provide
the customer an opportunity to review the data. Refusal of a customer to
permit use of a credit rating or credit service other than that of a utility shall
not affect the determination by the Company as to that customer’s credit
history.
4. When required, a customer may assure payment by submitting a deposit. A
deposit shall not exceed an estimated two months’ gross bill or existing
two months’ bill where applicable. All deposits shall be in addition to
payment of an outstanding bill or a part of such bill as has been resolved to
the satisfaction of the Company, except where such bill has been discharged
in bankruptcy. The Company shall not require a deposit or a guarantee of
payment without explaining in writing why that deposit or guarantee is
being required and under what conditions, if any, the deposit will be
diminished upon return. The deposit shall be refunded to the customer after
12 consecutive months of prompt payment of all bills to that Company.
The Company may, at its option, refund the deposit by direct payment or
as a credit on the bill. With notice any deposit of a customer shall be applied
by the Company to a bill when the bill has been determined by the
Company to be delinquent. The Company shall issue a written receipt of
deposit to each customer from whom a deposit is received and shall provide
a means whereby a depositor may establish a claim if the receipt is
unavailable.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 20
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.5 PAYMENT FOR SERVICE RENDERED (Cont’d.)
2.5.3 Credit Policy (Cont’d.)
A. Deposit and Guarantee Requirements (Cont’d.)
4. (Cont’d.)
Interest shall be paid on deposits in excess of $20 at the rate set by Idaho
Statutes. Interest on deposits shall be payable from the date of deposit to the
date of refund or disconnection. The Company may, at its option, pay the
interest at intervals it chooses but at least annually, by direct payment, or as
a credit on bills.
Upon termination of service, the deposit with accrued interest shall be
credited to the final bill and the balance shall be returned within 45 days to
the customer.
B. Guarantee of Payment
The Company may accept, in lieu of deposit, a contract signed by a guarantor
satisfactory to the Company whereby payment of a specified sum, not exceeding
the deposit requirement, is guaranteed. The term of such contract shall be for no
longer than 12 months, but shall automatically terminate after the customer has
closed and paid the account with the Company, or at the guarantor’s request upon
60 days’ written notice to the Company. Upon termination of a guarantee contract
or whenever the Company deems same insufficient as to amount or surety, a cash
deposit or a new or additional guarantee may be required for good cause upon
reasonable written notice to the customer.
The service of any customer who fails to comply with these requirements may be
disconnected upon notice as prescribed in Idaho rules. The Company shall mail the
guarantor copies of all disconnect notices sent to the customer whose account he
has guaranteed unless the guarantor waives such notice in writing.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 21
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.5 PAYMENT FOR SERVICE RENDERED (Cont’d.)
2.5.4 Payment of Charges
Charges for facilities and service, other than usage charges, are due monthly in advance.
All other charges are payable upon request of the Company. Bills are due on the due date
shown on the bill and are payable at any business office of the Company, by U.S. Mail, or
at any location designated by the Company. If objection is not received by the Company
within three months after the bill is rendered, the items and charges appearing thereon shall
be determined to be correct and binding upon the customer. A bill will not be deemed
correct and binding upon the customer if the Company has records on the basis of which an
objection may be considered, or if the customer has in his or her possession such utility
records. If objection results in a refund to the customer, such refund will be with interest at
the greater of the unadjusted customer deposit rate or the applicable late payment rate, if
any, for the service classification under which the customer was billed. Interest will be paid
from the date when the customer overpayment was made, adjusted for any changes in the
deposit rate or late payment rate, compounded monthly, until the overpayment is refunded.
Notwithstanding the foregoing, no interest will be paid by the Company on customer
overpayments that are refunded within 30 days after the overpayment is received by the
Company.
Where an objection to the bill involves a superseded service order, the items and charges
appearing on the bill shall be deemed to be correct and binding upon the customer if
objection is not received by the Company within two months after the bill is rendered.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 22
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.5 PAYMENT FOR SERVICE RENDERED (Cont’d.)
2.5.5 Return Check Charge
When a check which has been presented to the Company by a customer in payment for
charges is returned by the bank, the customer shall be responsible for the payment of a
Returned Check Charge of $25.00.
2.5.6 Late Payment Charges
A. Customer bills for telephone service are due on the due date specified on the bill.
A customer is in default unless payment is made on or before the due date specified
on the bill. If payment is not received by the customer's next billing date, a late
payment charge of 1.5% will be applied to all amounts previously billed under this
Tariff, excluding one month's local service charge, but including arrears and unpaid
late payment charges.
B. Late payment charges do not apply to those portions (and only those portions) of
unpaid balances that are associated with disputed amounts. Undisputed amounts
on the same bill are subject to late payment charges if unpaid and carried forward
to the next bill.
C. Late payment charges do not apply to final accounts.
2.5.7 Customer Overpayments
The Company will provide interest on customer overpayments that are not refunded within
30 days of the date the Company receives the overpayment. An overpayment is considered
to have occurred when payment in excess of the correct charges for service is made because
of erroneous Company billing. The customer will be issued reimbursement for the
overpayment, plus interest, or, if agreed to by the customer, credit for the amount will be
provided on the next regular Company bill. The rate of interest shall be the greater of the
customer deposit interest rate or the Company's applicable Late Payment Charge.
Interest shall be paid from the date when overpayment was made, adjusted for any changes
in the deposit rate or late payment rate, and compounded monthly, until the date when the
overpayment is refunded. The date when overpayment is considered to have been made
will be the date on which the customer's overpayment was originally recorded to the
customer's account by the Company.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 23
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.6 ACCESS TO CUSTOMER'S PREMISES
The customer shall be responsible for making arrangements or obtaining permission for safe and
reasonable access for Company employees or agents of the Company to enter the premises of the
customer or any joint user or customer of the customer at any reasonable hour for the purpose of
inspecting, repairing, testing or removing any part of the Company's facilities.
2.7 CUSTOMER COMPLAINTS, BILLING DISPUTES & INQUIRIES
2.7.1 Contact Information
Customers may register any inquiry or complaint at:
Customer Service Department
Clear Rate Communications, LLC
2600 W. Big Beaver Rd. Suite 450
Troy, Michigan 48084
Toll Free: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.clearrate.com
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 24
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.8 DISCONNECTION OF SERVICE
2.8.1 Disconnection without Notice
A. The Company may discontinue service to a customer without notice under the
following conditions:
1. in the event of tampering with the Company’s equipment;
2. in the event of a condition determined to be hazardous to the customer, to
other customers of the Company, to the Company’s equipment, the public,
or to employees of the Company; or
3. in the event of a customer’s use of equipment in such a manner as to
adversely affect the Company’s equipment or the Company’s service to
others.
2.8.2 Disconnection with Notice
A. The Company may discontinue service to a customer under the following
conditions after giving customer five (5) days’ (excluding Sundays and legal
holidays) notice:
1. for failure of the customer to pay a bill for service when due;
2. for failure of the customer to meet the Company’s deposit and credit
requirements;
3. for failure of the customer to make proper application for service;
4. for customer’s violation of any of the Company’s rules on file with the
Commission;
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 25
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.8 DISCONNECTION OF SERVICE (Cont’d.)
2.8.2 Disconnection with Notice (Cont’d.)
A. (Cont’d.)
5. for failure of the customer to provide the Company reasonable access to its
equipment and property;
6. for customer’s breach of the contract for service between the Company
and the customer;
7. for failure of the customer to furnish such service, equipment, and/or
rights-of-way necessary to serve said customer as shall have been specified
by the Company as a condition of obtaining service; or
8. when necessary for the Company to comply with any order or request of
any governmental authority having jurisdiction.
2.8.3 General Restriction on Disconnection
Service will not be disconnected on any Friday, Saturday, Sunday or legal holiday, or at
any time when the Company’s business offices are not open to the public, except where an
emergency exists.
2.8.4 Abandonment or Unauthorized Use of Facilities
A. If it is determined that facilities have been abandoned, or are being used by
unauthorized persons, or that the customer has failed to take reasonable steps to
prevent unauthorized use, the Company may terminate telephone service.
B. In the event that telephone service is terminated for abandonment of facilities or
unauthorized use and service is subsequently restored to the same customer at the
same location:
1. No charge shall apply for the period during which service had been
terminated, and
2. Reconnection charges will apply when service is restored. However, no
charge shall be made for reconnection if the service was terminated due to
an error on the part of the Company.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 26
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.8 DISCONNECTION OF SERVICE (Cont’d.)
2.8.5 Change in the Company's Ability to Secure Access
Any change in the Company's ability (a) to secure and retain suitable facilities and rights
for the construction and maintenance of the necessary circuits and equipment or (b) to
secure and retain suitable space for its plant and facilities in the building where service is
provided to the customer may require termination of a customer's service until such time as
new arrangements can be made. No charges will be assessed the customer while service is
terminated, and no connection charges will apply when the service is restored.
2.8.6 Emergency Termination of Service
The Company will immediately terminate the service of any customer, on request, when the
customer has reasonable belief that the service is being used by an unauthorized person or
persons. The Company may require that the request be submitted in writing as a follow-up
to a request made by telephone.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 27
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.9 ADDITIONAL PROVISIONS APPLICABLE TO BUSINESS CUSTOMERS
2.9.1 Application of Business Rates
A. Business rates as described in this Tariff apply to service furnished:
1. In office buildings, stores, factories and all other places of a business
nature;
2. In hotels, apartment houses, clubs and boarding and rooming houses
except when service is within the customer's domestic establishment and
no business listings are provided; colleges, hospitals and other institutions;
and in churches except when service is provided to an individual of the
clergy for personal use only and business service is already established for
the church at the same location;
3. At any location when the listing or public advertising indicates a business
or a profession;
4. At any location where the service includes an extension which is at a
location where business rates apply unless the extension is restricted to
incoming calls; or
5. At any location where the customer resells or shares exchange service.
B. The use of business facilities and service is restricted to the customer, customers,
agents and representatives of the customer, and joint users.
2.9.2 Telephone Number Changes
When a business customer requests a telephone number change, the referral period for the
disconnected number is 180 days.
The customer may order a Customized Number where facilities permit for an additional
charge.
When service in an existing location is continued for a new customer, the existing
telephone number may be retained by the new customer only if the former customer
consents in writing, and if all charges against the account are paid or assumed by the new
customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 28
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.9 ADDITIONAL PROVISIONS APPLICABLE TO BUSINESS CUSTOMERS (Cont’d.)
2.9.3 Dishonored Checks
If a business customer who has received a notice of discontinuance pays the bill with a
check that is subsequently dishonored, the account remains unpaid and the Company is not
required to issue any additional notice before disconnecting service.
2.10 ADDITONAL PROVISIONS APPLICABLE TO RESIDENTIAL CUSTOMERS
2.10.1 Application of Rates
Residential rates as described in this Tariff apply to service furnished in private homes or
apartments (including all parts of the customer's domestic establishment) for domestic use.
Residential rates also apply in college fraternity or sorority houses, convents and
monasteries, and to the clergy for domestic use in residential quarters.
Residential rates do not apply to service in residential locations if the listing indicates a
business or profession. Residential rates do not apply to service furnished in residential
locations if there is an extension line from the residential location to a business location
unless the extension line is limited to incoming calls.
The use of residential service and facilities is restricted to the customer, members of the
customer's domestic establishment, and joint users.
2.10.2 Telephone Number Changes
When a residential customer requests a telephone number change, the referral period for the
disconnected number is 90 days.
The customer may order a Customized Number where facilities permit for an additional
charge.
When service in an existing location is continued for a new customer, the existing number
may be retained by the new customer only if the former customer consents in writing, and
if all charges against the account are paid or assumed by the new customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 29
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.10 ADDITONAL PROVISIONS APPLICABLE TO RESIDENTIAL CUSTOMERS (Cont’d.)
2.10.3 Installment Billing For Nonrecurring Charges
A residential customer may elect to pay service connection and other nonrecurring charges
associated with a service order in monthly installments for up to a 12 month period. When
installment billing is requested, all nonrecurring charges associated with a given service
order will be included in the calculation of the monthly installment.
Installment billing is subject to the following restrictions:
A. Installment billing may be used only by residential customers;
B. Charges will be billed in the number of installments of equal dollar amounts as
requested by the customer up to a maximum of 12 installments over the course of
12 months;
C. A customer may not pay a portion of the charges and then request installment
billing for the remaining charges;
D. More than one installment plan may be in effect for the same customer at the same
time;
E. If a customer disconnects service during the installment payment period, all unbilled
charges will be included in the final bill rendered;
F. A customer may elect to pay the unbilled charges before the expiration of the
installment plan;
G. Installment billing payments will continue even when an account is temporarily
suspended;
H. No interest or carrying charges will be applied to the outstanding balance during
the installment period.
2.10.4 Adjusted Payment Schedule
A customer on a fixed income (e.g., pension and public assistance) shall be offered the
opportunity to pay his or her bills on a reasonable schedule that is adjusted for periodic
receipt of income.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 30
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.10 ADDITONAL PROVISIONS APPLICABLE TO RESIDENTIAL CUSTOMERS (Cont’d.)
2.10.5 Suspension or Termination for Nonpayment
A. Suspension/termination notices may not be issued until at least 25 days after the
date of the bill. Bills must be mailed to the customer no later than 6 business days
after the date of the bill.
B. After issuing the written notification at least one attempt shall be made during non-
working hours to contact the residential customer by telephone before the scheduled
date of suspension/termination.
C. Suspension/termination may occur only between 8:00 AM and 7:30 PM on Monday
through Thursday.
D. Telephone service may be suspended or terminated for nonpayment of the
undisputed portion of a disputed bill or deposit if the customer does not pay the
undisputed portion after being asked to do so. Suspended or terminated residential
service shall be reconnected within 24 hours following payment or within 24 hours
of the end of circumstances beyond the Company's control which delay the
reconnection. The Commission may direct that service be reconnected in less than
24 hours.
2.10.6 Dishonored Checks
When a check received from a residential customer is dishonored, the Company shall make
two attempts, one outside of normal business hours, to contact the customer within 24 hours.
The customer shall be given an additional 24 hours to pay before suspension/termination.
The additional notice will be given provided that the customer has not submitted a
dishonored check within the past 12 months.
2.11 [RESERVED FOR FUTURE USE]
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 31
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.12 ALLOWANCES FOR INTERRUPTIONS IN SERVICE
Interruptions in service, which are not due to the negligence of, or non-compliance with the
provisions of this Tariff by the Customer, or the operation or malfunction of the facilities, power, or
equipment provided by the Customer, will be credited to the Customer as set forth below for the
part of the service that the interruption affects. A credit allowance will be made when an interruption
occurs because of a failure of any component furnished by the Company under this Tariff.
2.12.1 Credit for Interruptions
A. An interruption period begins when the Customer reports a service, facility, or
circuit to be interrupted and releases it for testing and repair. An interruption
period ends when the service, facility, or circuit is operative. If the Customer
reports a service, facility, or circuit to be inoperative but declines to release it for
testing and repair, it is considered to be impaired, but not interrupted.
B. For calculating credit allowances, every month is considered to have 30 days. A
credit allowance is applied on a pro rata basis against the rates specified hereunder
and is dependent upon the length of the interruption. Only those facilities on the
interrupted portion of the circuit will receive a credit.
C. In the event a customer’s service is interrupted otherwise than by negligence or
willful act of the customer and it remains out of order for 24 hours after being
reported to the Company, adjustments shall be made to the customer, based upon
the pro rata part of the month’s charge for the period of days and that portion of the
service and facilities rendered useless or inoperative. The refund may be
accomplished by a credit on a subsequent bill for telephone service. If in the case
of such interruption, service is restored on or before the day after it is reported or
found by the Company, no allowance will be made.
D. Credit to Customer
Credits attributable to any billing period for interruptions of service shall not
exceed the total charges for that period for the service and facilities furnished by
the Company rendered useless or substantially impaired.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 32
PART 2 - GENERAL RULES AND REGULATIONS (Cont’d.)
2.12 ALLOWANCES FOR INTERRUPTIONS IN SERVICE (Cont’d.)
2.12.1 Credit for Interruptions (Cont’d.)
E. "Interruption" Defined
For the purpose of applying this provision, the word "interruption" shall mean the
inability to complete calls either incoming or outgoing or both due to equipment
malfunction or human errors. "Interruption" does not include and no allowance
shall be given for service difficulties such as slow dial tone, circuits busy or other
network and/or switching capacity shortages. Nor shall the interruption allowance
apply where service is interrupted by the negligence or willful act of the subscriber
or where the Company, pursuant to the terms of the Tariff, suspends or terminates
service because of nonpayment of bills due to the Company, unlawful or improper
use of the facilities or service, or any other reason covered by the Tariff. No
allowance shall be made for interruptions due to electric power failure where, by
the provisions of this Tariff, the subscriber is responsible for providing electric
power. Allowance for interruptions of message rate service will not affect the
subscriber's local call allowance during a given billing period.
2.12.2 Limitations on Credit Allowances
No credit allowance will be made for:
A. Interruptions due to the negligence of, or non-compliance with the provisions of
this Tariff, by any party other than the Company, including but not limited to the
customer, authorized user, or other common carriers connected to, or providing
service connected to, the service of the Company or to the Company's facilities;
B. interruptions due to the failure or malfunction of non-Company equipment,
including service connected to customer provided electric power;
C. interruptions of service during any period in which the Company is not given full
and free access to its facilities and equipment for the purpose of investigating and
correcting interruptions;
D. interruptions of service during any period when the customer has released service
to the Company for maintenance purposes or for implementation of a customer
order for a change in service arrangements;
E. interruptions of service due to circumstances or causes beyond the control of the
Company.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 33
PART 3 - CONNECTION CHARGES
3.1 CONNECTION CHARGE
3.1.1 General
The Connection Charge is a nonrecurring charge which applies to the following: (a) the
installation of a new service; (b) the transfer of an existing service to a different location;
(c) a change from one class of service to another at the same or a different location; or (d)
restoral of service after suspension or termination for nonpayment. Connection Charges are
listed with each service to which they apply.
3.1.2 Exceptions to the Charge
A. No charge applies for a change to a service for which a lower monthly rate applies,
made within 90 days after any general rate increase, if a lower grade of service is
offered in the customer's exchange.
B. No charge applies for one change in the class of residence service, provided that
the change is ordered within 90 days of the initial connection of the customer's
exchange service.
C. The Company may from time to time waive or reduce the charge as part of a
promotion.
3.2 RESTORAL CHARGE
A restoral charge applies each time a service is reconnected after suspension or termination for
nonpayment but before cancellation of the service, as deemed in Section l of this Tariff.
Charge: $59.00
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 34
PART 3 - CONNECTION CHARGES (Cont’d.)
3.3 MOVES, ADDS AND CHANGES
The Company alone may make changes in the location of its lines and equipment. When it is found
that a move or change of such lines or equipment has been made by others, the Connection Charge
for the underlying service will apply as if the work had been done by the Company.
The customer will be assessed a charge for any move, add or change of a Company service. Move,
Add and Change are defined as follows:
Move: The disconnection of existing equipment at one location and reconnection
of the same equipment at a new location in the same building or in a
different building on the same premises.
Charge: $59.00
Add: The addition of a vertical service to existing equipment and/or service at
one location.
Charge: $59.00
Change: Change - including rearrangement or reclassification - of existing service
at the same location.
Charge: $11.95
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 35
PART 3 - CONNECTION CHARGES (Cont’d.)
3.4 MAINTENANCE VISIT CHARGE
An MVC, a/k/a Trouble Location Charge, describes that process where the Company determines
whether the trouble reported by the Customer is due to the Company or to the Customer. A
Network Interface Device (NID) is one form of a Company Service demarcation point that
provides a customer with a test point where he/she can pretest service conditions before
initiating a trouble report to the Company. Where a NID exists, if the Company is able to test for
Dial Tone at the NID and the problem proves to be beyond the NID (within Customer premises) a
charge for trouble location is applicable. In the event there is no NID and/or the Company is
unable to test for dial tone, then no trouble location charge will be assessed. In those cases where
the customer has bought an inside wire maintenance warranty/plan (a non-regulated service)
from the Company no trouble location charge will be applicable regardless of the dialtone test
results or whether a NID exists or not.
Maintenance Visit Charge, per visit:
Per Hour $119.00
All wire and equipment charges are in addition to any maintenance visit charges.
Maintenance False Dispatch Charge, per visit: $99.00
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 36
PART 4 – SERVICE CHARGES AND SURCHARGES
4.1 CARRIER PRESUBSCRIPTION
4.1.1 General
Carrier Presubscription is a procedure whereby a customer designates to the Company the
carrier that the Customer wishes to be the carrier of choice for IntraLATA and
InterLATA toll calls. Such calls are automatically directed to the designated carrier, without
the need to use carrier access codes or additional dialing to direct the call to the designated
carrier. Presubscription does not prevent a customer who has presubscribed to an
IntraLATA or InterLATA toll carrier from using carrier access codes or additional dialing
to direct calls to an alternative long-distance carrier on a per call basis.
4.1.2 Presubscription Options - Customers may select the same carrier or separate carriers for
IntraLATA and InterLATA long distance. The following options for long distance
Presubscription are available:
Option A: Customer selects the Company as the presubscribed carrier for IntraLATA
and InterLATA toll calls subject to presubscription.
Option B: Customer m a y s e l e c t the Company as the presubscribed carrier for
IntraLATA calls subject to presubscription and some other carrier as the
presubscribed carrier for interLATA toll calls subject to presubscription.
Option C: Customer may select a carrier other than the Company for IntraLATA
toll calls subject to presubscription and the Company for InterLATA toll
calls subject to presubscription.
Option D: Customer may select the carrier other than the Company for both
IntraLATA and InterLATA toll calls subject to presubscription.
Option E: Customer may select two different carriers, neither being the Company
for IntraLATA and InterLATA toll calls. One carrier to be the Customers’
primary intraLATA interexchange carrier. The other carrier to be the
Customer’s primary InterLATA interexchange carrier.
Option F: Customer may select a carrier other than the Company for no
presubscribed carrier for IntraLATA toll calls subject to presubscription
which will require the Customer to dial a carrier access code to route all
IntraLATA toll calls to the carrier of choice for each call.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 37
PART 4 – SERVICE CHARGES AND SURCHARGES (Cont’d.)
4.1 CARRIER PRESUBSCRIPTION
4.1.3 Rules and Regulations
Customers of record will retain their primary interexchange carrier(s) until they request
that their dialing arrangements be changed.
Customers of record or new Customers may select either Options A, B, C, D, E or F for
intraLATA Presubscription.
Customers may change their selected Option and/or presubscribed toll carrier at any time
subject to charges specified in 4.1.5 below.
4.1.4 Presubscription Procedures
A new Customer will be asked to select intraLATA and interLATA toll carriers at the
time the Customer places an order to establish local exchange service with the Company.
The Company will process the Customer’s order for service. All new Customers’ initial
requests for intraLATA toll service presubscription shall be provided free of charge.
If a new Customer is unable to make selection at the time the new Customer places an order
to establish local exchange service, the Company will read a random listing of all
available intraLATA and interLATA carriers to aid the Customer in selection. If selection
is still not possible, the Company will inform the Customer that he/she will be given 90
calendar days in which to inform the Company of his/her choice for primary toll carrier(s)
free of charge. Until the Customer informs the Company of his/her choice of primary toll
carrier, the Customer will not have access to long distance services on a presubscribed
basis, but rather will be required to dial a carrier access code to route all toll calls to the
carrier(s) of choice. Customers who inform the Company of a choice for toll carrier
presubscription within the 90-day period will not be assessed a service charge for the initial
Customer request.
Customers of record may initiate a intraLATA or interLATA presubscription change at
any time, subject to the charges specified in 4.1.5 below. If a customer of record inquires
of the Company of the carriers available for toll presubscription, the Company will read a
random listing of all available intraLATA carriers to aid the Customer in selection.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 38
PART 4 – SERVICE CHARGES AND SURCHARGES (Cont’d.)
4.1 CARRIER PRESUBSCRIPTION (Cont’d.)
4.1.5 Presubscription Charges
A. Application of Charges
After a customer’s initial selection for a presubscribed toll carrier and as detailed
in Paragraph 4.1.4 above, for any change thereafter, an Presubscription Change
Charge, as set for the below will apply. Customers who request a change in
intraLATA and interLATA carriers with the same order will be assessed a
single charge per line.
B. Nonrecurring Charges
Per business or residence line, trunk, or port
Initial Line, or Trunk or Port $11.95
Additional Line, Trunk or Port $11.95
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 39
PART 4 – SERVICE CHARGES AND SURCHARGES (Cont’d.)
4.2 TELEPHONE SURCHARGES
4.2.1 General
The Company reserves the right to bill any and all applicable taxes, fees and surcharges in
addition to normal rates and charges for Services provided to the Customer. Taxes and fees
include, but are not limited to, Federal Universal Service Fund surcharge, State
Universal Service Fund surcharge, Federal Access Charge, Carrier Access Charge, Federal
Excise Tax, State Sales Tax, and Municipal Tax, E911, telecommunications relay and
Local Number Portability surcharges. Unless otherwise specified in this Tariff, such taxes,
fees and surcharges are in addition to rates as quoted in this Tariff and will be itemized
separately in Customer invoices.
In addition to the rates and charges applicable according to the rules and regulations of this
Tariff, various surcharges may apply to the customer's monthly bill statement. The
Customer is responsible for payment of any and all such fees, charges and taxes, however
designated, (including without limitation sales, use, gross receipts, excise, access or other
taxes but excluding taxes on the Company’s net income) imposed by any local, state, or
federal government on or based upon the provision, sale or use of Network Services. Fees,
charges, and taxes imposed by a city, county, or other political subdivision will be collected
only from those customers receiving service within the boundaries of that subdivision, or as
deemed taxable by the political subdivision.
4.2.2 E911 Surcharge
A. Description: 911 has been designated as the “Universal Emergency Number” for
all citizens throughout the United States to request emergency assistance. The
purpose of the fee is to “pay for” the cost of such systems. Consumers do not pay
this fee in order to be provided with E911 service. A consumer has access to E911
whether or not the locality in which the customer lives has imposed the monthly
charge line that appears on their bill. There is no per-call charge for calling 911.
B. Rate or Range of Rates: Not to exceed 35 cents per access line per month on the
consumers of every service provider within each municipality imposing the
surcharge.
C. What it is applied to: This surcharge is a flat fee paid by the consumer. The
surcharge required to be collected by the service provider shall be added to and
stated separately in its billings to the customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 40
PART 5 – LOCAL EXCHANGE SERVICE
5.1 GENERAL
Local exchange service is offered to residential and business Customers on a presubscription basis
from equal access originating end offices only. Service is provided on a term basis only. Unless other
specified, the minimum term is one (1) year. Rates for service may vary by call type and/or term
commitment. Usage rates, per call charges and monthly fees may apply. In addition, applicable
Service Order and other non-recurring charges may apply. Call timing is defined in the description
for each service. Service is available 24 hours a day, 7 days a week. Service is available where
technically feasible and where facilities permit.
5.1.1 Charges Based on Duration of Use
Where charges for a service are specified based on the duration of use, such as the duration
of a telephone call, the following rules apply:
A. Calls are measured in durational increments identified for each service. All calls that
are fractions of a measurement increment are rounded-up to the next whole unit.
B. Timing on completed calls begins when the call is answered by the called party.
Answering is determined by hardware answer supervision in all cases where this
signaling is provided by the terminating local carrier and any intermediate carrier(s).
Timing for operator service person-to-person calls start with completion of the
connection to the person called or an acceptable substitute, or to the PBX station
called.
C. Timing terminates on all calls when the calling party hangs up or the Company
network receives an off-hook signal from the terminating carrier.
D. Calls originating in one time period and terminating in another will be billed in
proportion to the rates in effect during different segments of the call.
E. All times refer to local time.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 41
PART 5 – LOCAL EXCHANGE SERVICE (Cont’d.)
5.1.2 Basic Local Exchange Service
Basic Local Exchange Service provides a Customer with a telephonic connection to, and a unique
telephone number on, the Company switching network that enables the Customer to:
A. receive calls from other stations on the public switched telephone network;
B. access the Company Local Calling Services and other Services as set forth in this tariff;
C. access interexchange calling services of the Company and of other carriers;
D. access (at no additional charge) to Company operators and business office for service
related assistance;
E. access toll-free telecommunications services such as 800 NPA; and access toll-free
emergency services by dialing 0 or 9-1-1 (where available);
F. access relay services for the hearing and/or speech impaired.
Basic Local Exchange Services cannot be used to originate calls to caller-paid information services
(e.g., 900, 976) provided by other companies. Calls to those numbers and other numbers used for
caller-paid information services will be blocked by the Company switch. Each Basic Local
Exchange Service corresponds to one or more telephonic communications channels that can be used
to place or receive one call at a time.
Individual line Residence and Business Basic Local Exchange Service is comprised of exchange
access lines defined as follows:
Exchange Access Line - The service central office line equipment and all the Company plant
facilities up to the demarcation point. These facilities are Company-provided and maintained and
provide access to and from the telecommunications network for message toll service and for local
calling appropriate to the tariff use offering selected by the Customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 42
PART 5 – LOCAL EXCHANGE SERVICE (Cont’d.)
5.2 TELEPHONE PLAN PRICE LIST
Residential Basic Local Service (Flat-Rate Local)
Monthly Recurring Charge $19.99
Business Basic Local Service (Message Rate)
Monthly Recurring Charge $19.99
Per Message Charge, local calling $0.0775
Residential Easy Talk Plan $34.99
Includes unlimited local, unlimited regional, and unlimited long distance calling. The calling
features included in this plan are: caller ID, call waiting, call waiting ID, voicemail and line
manager (inside wire maintenance).
This plan requires a one (1) year commitment. If the customer breaches the one (1) year
commitment an early termination fee is charged to the customer’s account.
Business Straight Talk Package $49.99
Early Termination Fee: $99.00
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 43
PART 6 – SUPPLEMENTAL SERVICES
6.1 DIRECTORY ASSISTANCE SERVICES
6.1.1 General
A Customer may obtain assistance, for a charge, in determining a telephone number by
dialing Directory Assistance (DA).
A call to DA is considered completed whether or not the number(s) requested are available
from DA records.
Direct-dialed calls to DA are exempt from rates and regulations when placed from:
A. 10 free calls per month from main business and/or residence telephone lines or PBX
trunk lines;
B. all directory assistance calls made by customers who are 65 years old or older;
C. a single-line registered main telephone exchange line of a handicapped user. A
main line may be registered for exemption with the carrier in those instances where
one of the users of the line is considered to be legally blind, or visually or
physically handicapped as defined by the Federal Register, Vol. 35 #126. Where
a user's handicap prevents the dialing of a telephone in a conventional manner
or permits only the dialing of "0", those calls placed from the registered line,
and not directly dialed, will also be exempt;
D. all pay telephones; and
E. also exempt are directory assistance calls for telephone numbers which are
non-listed, or non-listed and non-published, or when the DA operator provides an
incorrect number. The Customer must inform the Company of the error in order
to receive credit
6.1.2 Rates
Unless one of the exceptions listed in Section 6.1.1 above applies, the charges as shown
below apply for each request made to the DA operator:
Local DA $1.50
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 44
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.2 OPERATOR SERVICES
The Company’s operator services, available to presubscribed Customers, are accessible on a twenty-
four (24) hour per day seven (7) days per week basis. In addition to the per call service charge,
usage rates apply. The types of calls handled are as follows:
Customer Dialed Calling/Credit Card Call - This charge applies in addition to usage charges for
station to station calls billed to an authorized Calling Card or Commercial Credit Card. The
Customer must dial the destination telephone number where the capability exists for the Customer
to do so. A separate rate applies in the event operator assistance is requested for entering the
Customer’s card number for billing purposes.
Operator Dialed Calling/Credit Card Call - This charge applies in addition to usage charges for
station to station calls billed to an authorized telephone Calling Card or Commercial Credit Card
and the operator dials the destination telephone number at the request of the Customer.
Person-to-Person - This charge applies in addition to usage charges for calls placed with the
assistance of a Company operator to a particular party at the destination number. This charge
applies regardless of billing method, including but not limited to billing to a Calling Card,
Commercial Credit Card, Collect, by deposit of coins in Pay Telephones, or to a Third Party.
Charges do not apply unless the specified party or an acceptable substitute is available.
Third Party Billed - Provides the Customer with the capability to charge a local call to a third
number which is different from the called or calling party. The party answering at the third number
has the option to refuse acceptance of the charges in advance or when queried by the operator.
Collect Calls - Provides the Customer with the capability to charge a call to the called party. On the
operator announcement of a collect call, the called party has the option to refuse acceptance of
charges in advance or when queried by the operator.
6.2.1 Local Usage Charges
Usage charges for local operator assisted calls are those usage charges that would normally
apply to the calling party’s service. In addition to usage charges, an operator assistance
charge applies to each call.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 45
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.2 OPERATOR SERVICES (Cont’d.)
6.2.2 Per Call Service Charges
Customer Dialed Calling Card $0.75
Operator Dialed Calling Card $2.50
Operator Assisted:
Collect $2.50
3rd Party Billed $2.50
Person-to-Person $4.50
6.3 BUSY LINE VERIFICATION AND EMERGENCY INTERRUPT SERVICE
Upon request of a calling party the Company will verify a busy condition on a designated local
service line. The operator will determine if the line is clear or in use and report to the calling party. At
the request of the Customer, the operator will interrupt the call on the busy line. Emergency
Interruption is only permitted in cases where the calling party indicates an emergency exists, requests
interruption and the call has already been verified as busy.
No charge will apply when the calling party advises that the call is to or from an official public
emergency agency. Busy Verification and Interrupt Service is furnished where and to the extent that
facilities permit.
The Customer shall identify and save the Company harmless against all claims that may arise from
either party to the interrupted call or any person.
6.3.1 Rates
Busy Line Verification, per request: $7.50
Busy Line Interrupt, per request: $5.00
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 46
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.4 DIRECTORY LISTING SERVICE
6.4.1 General
For each Customer of Company provided Local Exchange Access Service, the Company
shall arrange for the listing of the Customer’s main billing telephone number in the
directory(s) published by the dominant Local Exchange Carrier in the area.
The following rules and charges apply to listings in the white pages of the telephone
directory and to the Directory Assistance records.
Only information necessary to identify the Customer is included in the listings. The
Company may use abbreviations in listings. The Company may reject a listing, which is
judged to be advertising. It may also reject a listing it judges to be objectionable. A name
made up by adding a term such as Company, Shop, Agency, Works, etc. to the name of a
commodity or service will not be accepted as a listing unless the subscriber is legally doing
business under that name.
A name may be repeated in the white pages only when a different address or telephone
number is used.
6.4.2 Listings
A. Primary (Published) Listings
The Primary (Published) listing is included with local service at no additional charge
and consists of the following:
1. The name under which a business is conducted by the Customer
2. The address of the Customer
3. The main telephone number of the Customer
This information will appear in the white pages of the Local Telephone Directory
and the Directory Assistance Database.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 47
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.4 DIRECTORY LISTING SERVICE (Cont’d.)
6.4.2 Listings (Cont’d.)
B. Non-Published Service
Non-published service means that the Customer's telephone number is not listed in
the local telephone directory, nor does it appear in the Directory Assistance Records.
This service is subject to the rules and regulations for E911 service, where
applicable. The Company will complete calls to a non-published number only when
the caller dials direct or gives the operator the number. No exceptions will be made,
even if the caller says it is an emergency. If a published listing is desired at a later
date, there may be a delay in publishing the listing.
When the Company agrees to keep a number unlisted, it does so without any
obligation. Except for cases of gross negligence or willful misconduct, the Company
is not liable for any damages that might arise from publishing a non-published
number in the directory or disclosing it to some. If, in error, the telephone number is
published in the directory, the Company's only obligation is to credit or refund any
monthly charges the Customer paid for non-published service.
The subscriber indemnifies (i.e., promises to reimburse the Company for any
amount the Company must pay as a result of) and save the Company harmless
against any and all claims for damages caused or claimed to have been caused,
directly or indirectly, by the publication of a non-published service or the disclosing
of said number to any person.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 48
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.4 DIRECTORY LISTING SERVICE (Cont’d.)
6.4.2 Listings (Cont’d.)
C. Non-Listed Service
Non-listed service means that the Customer's telephone number is not listed in the
local telephone directory, but it does appear in the Directory Assistance Records.
This service is subject to the rules and regulations for E911 service, where
applicable. The Company will complete calls to a non-listed number.
When the Company agrees to keep a number unlisted, it does so without any
obligation. Except for cases of gross negligence or willful misconduct, the Company
is not liable for any damages that might arise from publishing a non-listed number in
the directory or disclosing it to some. If, in error, the telephone number is listed in
the directory, the Company's only obligation is to credit or refund any monthly
charges the Customer paid for non-listed service.
The subscriber indemnifies (i.e., promises to reimburse the Company for any
amount the Company must pay as a result of) and save the Company harmless
against any and all claims for damages caused or claimed to have been caused,
directly or indirectly, by the publication of a non-listed service or the disclosing of
said number to any person.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 49
PART 6 – SUPPLEMENTAL SERVICES (Cont’d.)
6.4 DIRECTORY LISTING SERVICE (Cont’d.)
6.4.3 Additional Listings
A. Duplicate Listing
A listing of another name by which a Customer is known such as abbreviated name,
a name commonly spelled in more than one way or a name consisting of several
words, which the public commonly rearranges.
Cross Reference is a type of Duplicate Listing. It refers to the name under which a
complete listing is shown. Cross Reference can be temporary caused by a change of
ownership or firm name, which may be shown with a reference to the successor.
B. Alternate Telephone Number Listing
A listing that refers calling parties to another telephone number at certain hours or
on certain days or in case no answer is received on the call to the primary number.
C. Foreign Listing
Any of the types of additional listings covered herein may be provided in a different
directory or in the same directory under a different geographical heading from that
under which the Customer is normally listed.
6.4.4 Monthly Rates
Non-published Service
Residential
$5.00
Business
$5.95
Non-listed Service $2.50 $2.50
A service order charge will apply, as set forth in Section 4, if not ordered at the time of
installation.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 50
PART 7 – TOLL SERVICES
7.1 GENERAL
Long Distance service is only available in conjunction with local service.
7.2 DIRECT DIAL SERVICE
Direct Dial Service rates apply when the Customer dials the telephone number without the assistance
of an operator and the call is billed to the calling number. Usage is billed in one (1) minute
increments with a one (1) minute minimum period.
Per Minute Usage Rate All Times of Day 0.25
7.3 NATIONWIDE DIRECTORY ASSISTANCE SERVICE
The charges as shown below apply for each request made to the Directory Assistance operator:
Nationwide Directory Assistance (555-1212) $1.50
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 51
PART 8 - SPECIAL SERVICES AND PROGRAMS
8.1 CALL TRACING
8.1.1 GENERAL
Call Tracing allows for the identification and recording of the telephone numbers of some
or all of the incoming calls to the telephone line of a customer.
8.1.2 DEFINITIONS
A. Customers – means a person, firm, partnership, limited liability Company,
corporation, municipality, cooperative association or organization, governmental
agency, or other entity receiving telecommunications services.
B. Customer-originated call-tracing service – means a customer-activated, call-
specific form of call tracing available as part of a set of services called Customer
Local Area Signaling Service (CLASS).
C. Emergency – means a situation that appears to present immediate danger to person
or property.
D. Investigative or law enforcement officer – means an officer of the United States, a
state, or a political subdivision of the United States or a state, or a University of
Idaho peace officer, who is empowered by law to investigate or make arrests for
crimes related to communications, or an attorney authorized by law to prosecute
those crimes.
8.1.3 TERMS AND CONDITIONS
A. Call Tracing will be provided when requested by both a customer and an
investigative or law enforcement officer and the customer has provided consent.
Normally written consent will be required.
In emergencies, call tracing will be provided upon receiving oral consent from the
customer. The customer will be requested to provide written consent promptly and
advised to seek the assistance of an investigative or law enforcement officer.
B. Information regarding the originating telephone numbers will be disclosed only to
investigative or law enforcement officers, not to customers receiving call-tracing
services.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 52
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.1 CALL TRACING (Cont’d.)
8.1.3 TERMS AND CONDITIONS (Cont’d.)
C. The Company will work with investigative or law enforcement officers to determine
how long call-tracing services should be provided.
D. The Company may provide customer-originated call-tracing service (CLASS Call
Trace) as an alternative to Call Tracing in response to a Call Tracing request from a
customer who is located in an exchange where CLASS Call Trace is available and
where CLASS Call Trace will function as accurately as Call Tracing.
8.1.4 RATES
A. Call Tracing Setup
1. During Normal Business Hours $11.95
2. Outside of Business Hours $11.95
B. Extension of Call Tracing period at the
Request of investigative or law
Enforcement agency No Charge
C. Provision of Call Tracing information to
investigative or law enforcement agency No Charge
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 53
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.2 TELEPHONE ASSISTANCE PLAN (TAP)
8.2.1 General
TAP is a state sponsored assistance program designed to make telephone service accessible
to qualifying low-income residential households. Through this program, eligible households
will receive a monthly discount of $3.50 on their telephone service.
8.2.2 Eligibility Requirements
To be eligible for assistance, an applicant must meet the following requirements:
A. This discount applies on a single home phone line at the principal place of residence
for the applicant.
B. Applicant must sign a document certifying under penalty of perjury that the
consumer has income at or below 135 percent of the Federal Poverty Guidelines or
receives from at least one of the following programs:
Medicaid
Food Support (food stamps)
Supplemental Security Income
Federal Public Housing Assistance or Section 8
Low Income Home Energy Assistance Program
National School Lunch Program’s Free Lunch Program
Temporary Assistance for Needy Families (Idaho Family Investment Program, or
MFIP)
Individuals who do not qualify under any of the above but live on a federally
recognized reservation may qualify if the applicant signs a document certifying
under penalty of perjury that the applicant receives benefits from at least one of the
following programs:
Bureau of Indian Affairs General Assistance
Tribally Administered Temporary Assistance for Needy Families Head Start (only
for those meeting its income qualifying standard) National School Lunch
Program’s Free Lunch Program
C. Applicant agrees to notify Clear Rate if applicant ceases to participate in any of the
above listed federal assistance programs.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 54
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.2 TELEPHONE ASSISTANCE PLAN (TAP) (Cont’d.)
8.2.3 Eligibility Revocation
If the telephone Company discovers that conditions exist that disqualify the recipient of
TAP, the support will be discontinued. The customer will be billed retroactively to
whichever is the most recent of the dates TAP assistance commenced or the recipient no
longer qualified for the service not to exceed 12 months.
8.2.4 State TAP Monthly Surcharge
The surcharge rate is the effective rate ordered by the Idaho Public Utilities Commission.
The Company is responsible for billing, collecting and remitting the surcharge to the
appropriate government agency.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 55
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.3 TELECOMMUNICATIONS ACCESS IDAHO (TAM)
8.3.1 Definition
This tariff provides for a surcharge to establish and administer a program to distribute
telecommunications devices to eligible Idahoans who have a hearing, speech, or physical
disability and to provide telecommunications relay services.
8.3.2 Eligibility for Telecommunications Devices
The Department of Human Services is responsible for distributing telecommunications
devices and will determine if a consumer is eligible for such devices. To be eligible to
obtain a telecommunications device, a person must be:
A. able to benefit from and use the equipment for its intended purpose;
B. have a communication disability;
C. a resident of the state;
D. a resident in a household that has a median income at or below the applicable
median household income in the state, except a person who is deaf or blind applying
for a Braille device may reside in a household that has a median income no more
than 150 percent of the applicable median household income in the state; and
E. a resident in a household that has telecommunications service or that has made
application for service and has been assigned a telephone number; or a resident in a
residential care facility, such as a nursing home or group home where
telecommunications service is not included as part of the overall service provision.
8.3.3 Funding
The program is funded through a surcharge on each customer access line, including trunk
equivalents, capable of originating a TRS call.
8.3.4 Rates
The surcharge rate is the effective rate ordered by the Idaho Public Utilities Commission.
The Company is responsible for billing, collecting and remitting the surcharge to appropriate
government agency.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 56
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.4 RESTRICTION SERVICES
8.4.1 Toll Restriction
A. Description
Toll blocking allows end users to block direct-dialed long distance calls from their
telephones. Full toll blocking blocks all calls beginning with a 1, 10XXX, or 011
numbers. Telephone lines with toll blocking can still receive toll calls and can be
used to call toll-free numbers, operator-assisted collect or third party calls, and
calling card calls.
B. Terms and Conditions
1. This service is offered to individual line residence, individual line business
and dial switch type customers.
2. Provision of Toll Restriction does not alleviate the customer’s
responsibility for completed toll calls.
3. Toll Restriction will be provided at no charge customers upon request.
8.4.2 Bill Screening Blocking
A. Description
Bill screening blocking is a data base-driven service that allows end users to block
collect calls or third party billed calls. To provide the service, local telephone
companies sell customer data bases containing their customers’ requests to block
incoming collect or third party calls. Carriers who buy the data bases are able to
respect customer preferences and avoid disputed bills for unsolicited calls. Because
LECs charge carriers for each query to the data base, some carriers prefer not to
subscribe to the data base service. For this reason, LECs cannot guarantee that their
customers’ preferences will always be heeded.
B. Terms and Conditions
1. Blocking of information will be provided at no charge to residential and
business customers on all local service lines and will be provided on any
line where it is technically possible.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 57
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.4 RESTRICTION SERVICES (Cont’d.)
8.4.3 Blocking Caller Identification
A. Description
Per Call blocking enables a customer to control the disclosure of telephone numbers
to a subscriber of a Calling Number Delivery. A customer must dial an activation
code before each call to block delivery of number information.
B. Terms and Conditions
1. Per call blocking will be provided at no charge to residential and business
customers on all local service lines and will be provided on any line where
it is technically possible.
8.4.5 Per Line Blocking
A. Description
Per Line blocking provides a permanent private indicator on a customer’s line. The
number of that line will not be delivered to any subscriber of Calling Number
Delivery. Emergency 911 calls will not be affected.
B. Terms and Conditions
1. Residential Line Blocking will be available to customers at no charge.
2. Business Line Blocking will be available at no charge for the following
types of customers: law enforcement agencies, shelters for battered
persons, government agencies engaged in undercover operations, and
business customers who have been accepted as having demonstrated a
need for nondisclosure.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 58
PART 8 - SPECIAL SERVICES AND PROGRAMS (Cont’d.)
8.4 RESTRICTION SERVICES (Cont’d.)
8.4.5 Per Line Blocking (Cont’d.)
B. Terms and Conditions (Cont’d.)
3. Other business customers that do not fit the above requirements shall
demonstrate to the Company a special need under criteria set forth below:
“Line blocking for business customers is available only for those business
customers demonstrating a need. The demonstration of need is waived for
law enforcement centers, programs for battered persons, and government
agencies engaged in undercover operations. Other business customers
wanting line blocking must demonstrate in writing that disclosure of the
calling number could endanger the caller, other persons, or property. The
Company will promptly notify the customer of its decision. A business
customer who does not agree with the Company’s decision may appeal in
writing to the Idaho Public Utilities Commission.”
8.4.6 Anonymous Call Rejection
A. Description
While this feature is activated, incoming blocked calls are routed to an
announcement in the central office that will indicate that the called party has
chosen to reject blocked calls and the call will not be completed.
B. Terms and Conditions
1. This service will be provided to all subscribers of Calling Number
Delivery at no charge an in the inactive state.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 59
PART 9 - SPECIAL ARRANGEMENTS
9.1 SPECIAL CONSTRUCTION
9.1.1 Basis for Charges
Basis for Charges where the Company furnishes a facility or service for which a rate or
charge is not specified in the Company's tariffs, charges will be based on the costs incurred
by the Company (including return) and may include:
A. nonrecurring charges;
B. recurring charges;
C. termination liabilities; or
D. combinations of A, B, and C.
9.1.2 Basis for Cost Computation
The costs referred to in 9.1.1 preceding may include one or more of the following items to
the extent they are applicable:
A. Costs to install the facilities to be provided including estimated costs for the
rearrangements of existing facilities. These costs include:
1. equipment and materials provided or used;
2. engineering, labor, and supervision; transportation; and
3. rights of way and/or any required easements.
B. Cost of maintenance.
C. Depreciation on the estimated cost installed of any facilities provided, based on the
anticipated useful service life of the facilities with an appropriate allowance for the
estimated net salvage.
D. Administration, taxes, and uncollectible revenue on the basis of reasonable average
cost for these items.
E. License preparation, processing, and related fees.
F. Tariff preparation, processing and related fees.
G. Any other identifiable costs related to the facilities provided; or
H. An amount for return and contingencies.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 60
PART 9 - SPECIAL ARRANGEMENTS (Cont’d.)
9.1 SPECIAL CONSTRUCTION (Cont’d.)
9.1.3 Termination Liability
To the extent that there is no other requirement for use by the Company, a termination
liability may apply for facilities specially constructed at the request of a customer.
A. The period on which the termination liability is based is the estimated service life
of the facilities provided.
B. The amount of the maximum termination liability is equal to the estimated amounts
(including return) for:
1. Costs to install the facilities to be provided including estimated costs for
the rearrangements of existing facilities. These costs include:
(a) equipment and materials provided or used;
(b) engineering, labor, and supervision;
(c) transportation; and
(d) rights of way and/or any required easements;
2. license preparation, processing, and related fees;
3. tariff preparation, processing and related fees;
4. cost of removal and restoration, where appropriate; and
5. any other identifiable costs related to the specially constructed or
rearranged facilities.
C. The termination liability method for calculating the unpaid balance of a term
obligation is obtained by multiplying the sum of the amounts determined as set
forth in Subsection B preceding by a factor related to the unexpired period of
liability and the discount rate for return and contingencies. The amount determined
in Subsection B preceding shall be adjusted to reflect the redetermined estimated
net salvage, including any reuse of the facilities provided. This amount shall be
adjusted to reflect applicable taxes.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 61
PART 9 - SPECIAL ARRANGEMENTS (Cont’d.)
9.2 NON-ROUTINE INSTALLATION AND/OR MAINTENANCE
At the customer's request, installation and/or maintenance may be performed outside the Company's
regular business hours, or (in the Company's sole discretion and subject to any conditions it may
impose) in hazardous locations. In such cases, charges based on the cost of labor, material, and
other costs incurred by or charged to the Company will apply. If installation is started during
regular business hours but, at the Customer's request, extends beyond regular business hours into
time periods including, but not limited to, weekends, holidays, and/or night hours, additional charges
may apply.
9.3 INDIVIDUAL CASE BASIS (ICB) ARRANGEMENTS
Rates for ICB arrangements will be developed on a case-by-case basis in response to a bona fide
request from a customer or prospective customer for service which vary from tariffed arrangements.
Rates quoted in response to such requests may be different for tariffed service than those specified
for such service in the Rate Attachment. ICB rates will be offered to customers in writing and will
be made available to similarly situated customers. A summary of each ICB contract pricing
arrangement offered pursuant to this paragraph will be filed as an addendum to this Tariff within 30
days after the contract is signed by both the Company and the customer. The following information
will be included in the summary:
LATA and type of switch
The V&H distance from the central office to the customer’s premises
Service description
Rates and charges
Quantity of circuits
Length of the agreement.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 62
PART 10 - EXPLANATION OF TERMS
AGENCY
For 911 or E911 service, the government agency(s) designated as having responsibility for the control and
staffing of the emergency report center.
ALTERNATE ROUTING ("AR")
Allows E911 calls to be routed to a designated alternate location if (1) all E911 exchange lines to the
primary PSAP (see definition of PSAP below) are busy, or (2) the primary PSAP closes down for a period
(night service).
ANALOG
A transmission method employing a continuous (rather than a pulsed or digital) electrical signal that varies
in amplitude or frequency in response to changes of sound, light, position, etc., impressed on a transducer in
the sending device.
APARTMENTS
A building or group of buildings used primarily to provide complete residential apartments but not lodging
on a day-to-day basis.
ASCII
American Standard Code for Information Interchange. An eight-level code for data transfer adopted by the
American Standards Association.
ASYNCHRONOUS
Transmission in which each information character is individually synchronized usually by the use of start-
stop elements. The gap between each character is not of a fixed length.
AUTHORIZED USER
A person, corporation or other entity who is authorized by the Company's customer to utilize service
provided by the Company to the customer. The customer is responsible for all charges incurred by an
Authorized User
ATTENDANT
An operator of a PBX console or telephone switchboard.
AUTOMATIC LOCATION IDENTIFICATION ("ALI")
The name and address associated with the calling party's telephone number (identified by ANI as defined
below) is forwarded to the PSAP for display. Additional telephones with the same number as the calling
party's (secondary locations, off premises, etc.) will be identified with the address of the telephone number
at the main location.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 63
PART 10 - EXPLANATION OF TERMS (Cont’d.)
AUTOMATIC NUMBER IDENTIFICATION ("ANI")
A system whereby the calling party's telephone number is identified and sent forward with the call record
for routing and billing purposes. E911 Service makes use of this system.
BIT
The smallest unit of information in the binary system of notation.
BUILDING
A structure enclosed within exterior walls or fire walls, built, erected and framed of component structural
parts and designed for permanent occupancy.
CALL INITIATION
The point in time when the exchange network facility are initially allocated for the establishment of a
specific call.
CALL TERMINATION
The point in time when the exchange network facility allocated to a specific call is released for reuse by the
network.
CALLING NUMBER DELIVERY
Enables the customer to receive the 10-digit telephone number of the calling person, as well as the date and
time of the incoming calls.
CENTRAL OFFICE
An operating office of the Company where connections are made between telephone exchange lines.
CENTRAL OFFICE LINE
A line providing direct or indirect access from a telephone or switchboard to a central office. Central office
lines subject to PBX rate treatment are referred to as central office trunks.
CHANNEL
A point-to-point bi-directional path for digital transmission. A channel may be furnished in such a manner
as the Company may elect, whether by wire, fiber optics, radio or a combination thereof and whether or not
by means of single physical facility or route. One 1.544 Mbps Service is equivalent to 24 channels.
CHANNEL CONVERSION
The termination of 1.544. Mbps Service at a customer's location with conversion of the digital signal to 24
analog voice grade circuits. Channel Conversion can be furnished by the customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 64
PART 10 - EXPLANATION OF TERMS (Cont’d.)
CHANNEL SERVICE UNIT ("CSU")
The equipment located at the customer's premises which terminates each 1.544 Mbps Digital Loop and
performs such functions as proper termination of facilities, regeneration of signals, recognition and
correction of signal format errors and provides remote loop-back capability.
An establishment for higher education authorized to confer degrees where lodging for the students is
maintained on the premises.
COMMUNICATIONS SYSTEMS
Channels and other facilities which are capable of two-way communications between subscriber -provided
terminal equipment or Telephone utility stations, even when not connected to exchange and message toll
communications service.
COMPANY
Clear Rate Communications, LLC, unless otherwise clearly indicated from the context.
COMMISSION
The Idaho Public Utilities Commission.
CUSTOMER
The person, firm, corporation, or other entity which orders service pursuant to this Tariff and utilizes service
provided under Tariff by the Company. A customer is responsible for the payment of charges and for
compliance with all terms of the Company's Tariff.
CUSTOMER PREMISES EQUIPMENT (CPE)
Equipment provided by the customer for use with the Company's services. CPE can include a station set,
facsimile machine, key system, PBX, or other communication system.
DEFAULT ROUTING ("DR")
When an incoming E911 call cannot be selectively routed due to an ANI failure, garbled digits or other
causes, such incoming calls are routed from the E911 Control Office to a default PSAP. Each incoming
E911 facility group to the Control Office is assigned to a designated default PSAP.
DEMARCATION POINT
The physical dividing point between the Company's network and the customer.
DIAL PULSE ("DP")
The pulse type employed by a rotary dial station set.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 65
PART 10 - EXPLANATION OF TERMS (Cont’d.)
DIRECT INWARD DIAL ("DID")
A service attribute that routes incoming calls directly to stations, by-passing a central answer point.
DIRECT OUTWARD DIAL ("DOD")
A service attribute that allows individual station users to access and dial outside numbers directly.
DIGITAL
A method of storing, processing and transmitting information through the use of distinct electronic or optical
pulses that represent the binary digits (bits) 0 and 1. Digital transmission/switching technologies employ a
sequence of discrete, individually distinct pulses to represent information, as opposed to the continuously
variable signal of analog technologies.
DUAL TONE MULTI-FREQUENCY ("DTMF")
The pulse type employed by tone dial station sets. (Touch tone)
EMERGENCY SERVICE NUMBER ("ESN")
A unique code, assigned by the Company, used to define specific combinations of police, fire and/or
ambulance jurisdictions, or any other authorized agency, which are designated by the customer.
E911 SERVICE AREA
The geographic area in which the government agency will respond to all E911 calls and dispatch appropriate
emergency assistance.
E911 CUSTOMER
A governmental agency that is the customer of record and is responsible for all negotiations, operations and
payment of bills in connection with the provision of E911 service.
ERROR
A discrepancy or unintentional deviation by the Company from what is correct or true. An "error", can also
be an omission in records.
EXCHANGE
An area, consisting of one or more central office districts, within which a call between any two points is a
local call.
EXCHANGE ACCESS LINE
A central office line furnished for direct or indirect access to the exchange system.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 66
PART 10 - EXPLANATION OF TERMS (Cont’d.)
EXCHANGE SERVICE
The provision to the subscriber of access to the exchange system for the purpose of sending and receiving
calls. This access is achieved through the provision of a central office line (exchange access line) between
the central office and the subscriber's premises.
FINAL ACCOUNT
A customer whose service has been disconnected who has outstanding charges still owed to the Company.
FLAT RATE SERVICE
The type of exchange service provided at a monthly rate with an unlimited number of calls within a
specified primary calling area.
GROUND START
Describes the signaling method between the PBX/key system interface and the Company's switch. It is the
signal requesting service.
HANDICAPPED PERSON
A person who is legally blind, visually handicapped or physically handicapped, under the following
definitions from the Federal Register (Vol. 35 #126 dated June 30, 1970).
HOSPITAL
An establishment for treatment of human patients by members of the medical profession where lodging for
the patients is maintained on the premises.
HOTEL
An establishment offering lodging with or without meals to the general public on a day-to-day basis.
INCOMING SERVICE GROUP
Two or more central office lines arranged so that a call to the First line is completed to a succeeding line in
the group when the first line is in use.
INTERFACE
That point on the premises of the subscriber at which provision is made for connection of facilities provided
by someone other than the Company to facilities provided by the Company.
INTEROFFICE MILEAGE
The segment of a line which extends between the central offices serving the originating and terminating
points.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 67
PART 10 - EXPLANATION OF TERMS (Cont’d.)
INTERRUPTION
The inability to complete calls, either incoming or outgoing or both, due to Company facilities malfunction
or human errors.
JOINT USER
A person, firm, or corporation which uses the telephone service of a subscriber as provided in Section 1 of
the Tariff.
KILOBIT
One thousand bits.
LATA
Local Access and Transport Area. The area within which the Company provides local and long distance
("intraLATA") service. For call to numbers outside this area ("interLATA") service is provided by long
distance companies.
LINK
The physical facility from the network interface on an end-user's or carrier's premises to the point of
interconnection on the main distribution frame of the Company's central office.
LEASED CHANNEL
A non-switched electrical path used for connection of equipment furnished by the subscriber to equipment
furnished by the subscriber or the Company for a specific purpose.
LOCAL CALL
A call which, if placed by a customer over the facilities of the Company, is not rated as a toll call.
LOCAL CALLING AREA
The area, consisting of one or more central office districts, within which a subscriber for exchange service
may make telephone calls without a toll charge.
LOCAL SERVICE
Telephone exchange service within a local calling area.
LOOP START
Describes the signaling between the terminal equipment or PBX/key system interface and the Company's
switch. It is the signal requesting service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 68
PART 10 - EXPLANATION OF TERMS (Cont’d.)
LOOPS
Segments of a line which extend from the serving central office to the originating and to the terminating
point.
MEGABIT
One million bits.
MESSAGE RATE SERVICE
A type of exchange service provided at a monthly rate with an additional charge for local calling based on
the usage of the local network. One completed call is equal to one message.
MOVE
The disconnection of existing equipment at one location and reconnection of the same equipment at a new
location in the same building or in a different building on the same premises.
MULTI-FREQUENCY ("MF")
An inter-machine pulse-type used for signaling between telephone Company switches, or between telephone
Company switches and PBX/key systems.
MULTILINE HUNT
A method of call signaling by which a call placed to one number is subsequently routed to one or more
alternative numbers when the called number is busy.
NETWORK CONTROL SIGNALING
The transmission of signals used in the telecommunications system which perform functions such as
supervision (control, status and charging signals), address signaling (e.g. dialing), calling and called number
identification, audible tone signals (call progress signals indicating re-order or busy conditions, alerting) to
control the operation of switching machines in the telecommunications system.
NETWORK CONTROL SIGNALING UNIT
The terminal equipment furnished, installed and maintained by the Telephone Company for the provision of
network control signaling.
NODE
The location to which digital channels are routed and where access is provided to such lines and associated
equipment for testing.
PBX
A private branch exchange.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 69
PART 10 - EXPLANATION OF TERMS (Cont’d.)
PORT
A connection to the switching network with one or more voice grade communications channels, each with a
unique network address (telephone number) dedicated to the customer. A port connects a link to the public
switched network.
PREMISES
The space occupied by a customer or authorized user in a building or buildings or contiguous property not
separated by a public right of way.
PRIVATE BRANCH EXCHANGE SERVICE
Service providing facilities for connecting central office trunks and tie lines to PBX stations, and for
interconnecting PBX station lines by means of a switchboard or dial apparatus.
PUBLIC ACCESS LINE SERVICE
Service providing facilities for a customer owned coin operated telephone ("COCOT").
PUBLIC SAFETY ANSWERING POINT ("PSAP")
An answering location for E911 calls originating in a given area. A PSAP may be designated as primary or
secondary, which refers to the order in which calls are directed for answering. Primary PSAPs respond first;
secondary PSAPs receive calls on a transfer basis only and generally serve as a centralized answering
location for a particular type of emergency call.
RATE CENTER
A geographic reference point with specific coordinates on a map used for determining mileage when
calculating charges.
REFERRAL PERIOD
The time frame during which calls to a number which has been changed will be sent to a recording which
will inform the caller of the new number.
RESALE OF SERVICE
The subscription to communications service and facilities by one entity and the reoffering of communications
service to others (with or without ‘adding value’) for profit.
SAME PREMISES
All space in the same building in which one subscriber has the right of occupancy, and all space in different
buildings on contiguous property when occupied solely by the same subscriber. Foyers, hallways and other
space for the common use of all occupants of a building are considered the premises of the operator of the
building.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 70
PART 10 - EXPLANATION OF TERMS (Cont’d.)
SELECTIVE ROUTING ("SR")
A feature that routes an E911 call from a Central Office to the designated primary PSAP based upon the
identified number of the calling party.
SERVING CENTRAL OFFICE
The central office from which local service is furnished.
SHARING
An arrangement in which several users collectively use communications service and facilities provided by a
carrier, with each user paying a pro-rata share of the communication related costs.
STATION
Each telephone on a line and where no telephone associated with the line is provided on the same premises
and in the same building, the first termination in station key equipment or a jack for use with a portable
telephone.
SUSPENSION
Suspension of service for nonpayment is interruption of outgoing service only. Suspension of service at the
subscriber's request is interruption of both incoming and outgoing service.
SYNCHRONOUS
Transmission in which there is a constant time interval between bits, characters or events.
T-1 SYSTEM
A type of digital carrier system transmitting voice or data at 1.544 Mbps. A T- 1 carrier can handle up to 24
multiplexed 64 Kbps digital voice/data channels. A T-1 carrier system can use metallic cable, microwave
radio or optical fiber as transmission media.
TELEPHONE CALL
A voice connection between two or more telephone stations through the public switched exchange system.
TELEPHONE GRADE LINES
Lines furnished for voice transmission or for certain signaling purposes.
TERMINATION OF SERVICE
Discontinuance of both incoming and outgoing service.
TIE LINE
A dedicated line connecting two switchboards or dial systems.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 4
Local Exchange Services Original Page No. 71
PART 10 - EXPLANATION OF TERMS (Cont’d.)
TOLL CALL
Any call extending beyond the local exchange of the originating caller which is rated on a toll schedule by
the Company.
TONE DIAL SIGNALING ("TD")
An electronic signal emitted by the circuitry of Touch-Tone-type push-button dials to represent a dialed
digit.
TWO WAY
A service attribute that includes DOD for outbound calls and can also be used to carry inbound calls to a
central point for processing.
USER
A customer, joint user, or any other person authorized by a customer to use service provided under this
Tariff.
Attachment C
Replacement Telecommunications Access Services Tariff
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 1
ACCESS SERVICES TARIFF
This tariff, Idaho Tariff No. 3, issued by Clear Rate Communications, LLC
cancels and replaces in its entirety, Idaho Tariff No. 1 issued by
Clear Rate Communications, Inc.
TELECOMMUNICATIONS ACCESS SERVICES TARIFF OF
CLEAR RATE COMMUNICATIONS, LLC
FOR THE STATE OF IDAHO
This tariff includes the rates, charges, terms and conditions of service for the provision of intrastate
access telecommunications services in the State of Idaho by Clear Rate Communications, LLC
(“Clear Rate”) with principal offices located at 2600 W. Big Beaver Rd. Suite 450, Troy, Michigan
48084. This tariff is now on file with the Idaho Public Utilities Commission of Idaho, 11331 W.
Chinden Blvd. Building 8, Suite 201-A, Boise, ID 83714, and copies may be inspected, during
normal business hours, at the Company’s principal place of business.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 2
ACCESS SERVICES TARIFF
CHECK SHEET
The pages of this tariff, as listed below, are effective as of the date shown. Original and revised sheets
contain all changes from the original tariff that are in effect as of the date indicated.
Page Revision
1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
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18 Original
19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
Page Revision
26 Original
27 Original
28 Original
29 Original
30 Original
31 Original
32 Original
33 Original
34 Original
35 Original
36 Original
37 Original
38 Original
39 Original
40 Original
41 Original
42 Original
43 Original
44 Original
45 Original
46 Original
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48 Original
49 Original
50 Original
Page Revision
51 Original
52 Original
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58 Original
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64 Original
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68 Original
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 3
ACCESS SERVICES TARIFF
TABLE OF CONTENTS
CHECK SHEET............................................................................................................................................ 2
TABLE OF CONTENTS.............................................................................................................................. 3
EXPLANATION OF SYMBOLS ................................................................................................................ 4
TARIFF FORMAT ....................................................................................................................................... 5
SECTION 1 - DEFINITIONS AND ABBREVIATIONS ............................................................................ 6
SECTION 2 - RULES AND REGULATIONS .......................................................................................... 12
SECTION 3 - SWITCHED ACCESS SERVICE ....................................................................................... 52
SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION ........................ 67
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 4
ACCESS SERVICES TARIFF
EXPLANATION OF SYMBOLS
C To signify changed regulation
D To signify discontinued service or deleted material
I To signify a change resulting in an rate increase
M To signify moved material from or to another part of the provider’s price
list; a footnote indicating where the material was moved from and where the
material was moved to shall accompany all “M” classified changes.
N To signify new product, rate, term or material.
R To signify a change resulting in a rate reduction
S To signify reissued matter
T To signify a change in text but no change in rate or regulation
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 5
ACCESS SERVICES TARIFF
TARIFF FORMAT
A. Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially, however, new pages are occasionally added to the tariff. When a new page is added
between pages already in effect, a decimal is added. For example, a new page added between pages
14 and 15 would be 14.1.
B. Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission.
For example, the 4th Revised Page 14 cancels the 3rd Revised Page 14. Because of various
suspension periods, deferrals, etc. the Commission follows in its tariff approval process, the most
current page number on file with the Commission is not always the tariff in effect. Consult the
Check Sheet for the page currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding is
subservient to its next higher level:
2.
2.1
2.1.1
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.1.1.A.1.(a).I.
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1)
D. Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet
accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the Check Sheet is changed
to reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There
will be no other symbols used on this page if these are the only changes made to it (i.e., the format,
etc. remain the same, just revised revision levels on some pages.) The tariff user should refer to the
latest Check Sheet to find out if a particular page is the most current on file with the Commission.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 6
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS
Access Code - Denotes a uniform code assigned by the Company to an individual End User. The code has
the form 101XXXX or 950-XXXX.
Access Line - An arrangement which connects an End User’s local exchange line to a Company-designated
switching center or point of presence.
Access Minutes - The increment for measuring usage of exchange facilities for the purpose of calculating
chargeable usage.
Access Service Request (ASR) - The service order form used by access service Customers and the
Company to establish, move, or rearrange access services provided by the Company.
Access Tandem - A switching system that provides a traffic concentration and distribution function for
originating or terminating traffic between End Offices and the Customer’s Premises or Point of
Presence.
Automatic Number Identification (ANI) - The automatic transmission of a caller’s billing account
telephone number to a local exchange company, interexchange carrier or a third party Customer.
The primary purpose of ANI is for billing toll calls.
Bit - The smallest unit of information in a binary system of notation.
Bps - Bits per second. The number of bits transmitted in a one second interval.
Call - A Customer or End User attempt for which the complete address code (e.g., 0-, 911, or 10 digits) is
provided to the Serving Wire Center, End Office or Access Tandem Switch.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 7
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.)
Central Office - The premises of the Company or another local exchange carrier containing one or more
switches where Customer or End User station loops are terminated for purposes of interconnection
to other station loops, trunks or access facilities.
Channel - A communications path between two or more points.
Commission - Refers to the Idaho Public Utilities Commission, unless otherwise indicated.
Company or Carrier - Used throughout this tariff to indicate Clear Rate Communications, LLC
Customer - Any person, firm, partnership, corporation or other entity which uses service under the terms
and conditions of this tariff and is responsible for the payment of charges. In most contexts, the
Customer is an Interexchange Carrier utilizing the Company’s Switched or Dedicated Access
services described in this tariff to reach its End Users.
Customer Premises - The premises specified by the Customer for termination of access services. Typically
an Interexchange Carrier’s Point of Presence.
Dedicated Access - Where originating or terminating access between an End User and an Interexchange
Carrier are provided via dedicated facilities, circuits or channels. A method of reaching the
Customer’s communication and switching systems whereby the End User is connected directly to
the Customer’s Point of Presence without utilizing the services of the local switched network.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 8
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.)
End Office - The Central Office from which the End User’s Premises would normally obtain local exchange
service and dial tone from the Company or another local exchange company.
End Office Switch - A Company switching system where Customer or End User station loops are
terminated for purposes of interconnection to other station loops, trunks or access facilities. In most
contexts, the End User is connected via station loops or trunks to an End Office Switch.
End User - Any person, firm, partnership, corporation or other entity which uses the service of the
Company under the terms and conditions of this tariff. In most contexts, the End User is the
customer of an Interexchange Carrier who in turn utilizes the Company’s Switched or Dedicated
Access services described in this tariff to provide the End User with access to the IC’s
communication and switching systems.
End User Premises - The premises specified by the Customer or End User for termination of access
services at the End User’s physical location.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 9
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.)
Exchange - A group of lines in a unit generally smaller than a LATA established by the Company or other
local exchange carrier for the administration of communications service in a specified area. An
Exchange may consist of one or more Central Offices together with the associated facilities used
in furnishing communications service within that area.
Individual Case Basis or ICB - A process whereby the terms, conditions, rates and/or charges for a service
provided under the general provisions of this tariff are developed or modified based on the unique
circumstances in each case. ICB rates are determined using the rules and regulations for Special
Contracts, Arrangements and Construction as contained in Section 4 of this tariff.
Interstate -The regulatory jurisdiction of services used for communications between one or more
originating and terminating points located in different states within the United States or between
one or more points in the United States and at least one international location.
Intrastate - For the purpose of this tariff, the term Intrastate applies to the regulatory jurisdiction of services
used for communications between one or more originating and terminating points, all located within
the State of Idaho.
Interexchange Carrier (IXC or IC) - A long distance telecommunications services provider that furnishes
services between exchange areas.
LATA or Local Access and Transport Area - A geographic area for the provision and administration of
communications services existing on February 8, 1996, as previously established by the U.S.
District Court for the District of Columbia in Civil Action No. 82-0192; or established by a Bell
operating company after February 8, 1996 and approved by the FCC; or any other geographic area
designated as a LATA in the National Exchange Carrier Association (NECA) Tariff F.C.C. No. 4.
LEC - Local Exchange Company.
Message - See Call.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 10
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.)
Off-Hook - The active condition of Switched Access service or a telephone exchange line.
Point of Termination - The point of demarcation within a Customer or End User Premises at which the
Company’s responsibility for the provision of access service ends. The point of demarcation is the
point of interconnection between Company communications facilities and Customer-provided or
End User-provided facilities as defined in Part 68 of the Federal Communications Commission’s
Rules and Regulations.
Premises - A building, portion of a building in a multi-tenant building, or buildings on continuous property
not separated by a highway. May also denote a Customer-owned enclosure or utility vault located
above or below ground on private property or on Customer acquired right-of-way.
Query - The inquiry to a Company data base to obtain information, processing instructions or service data.
Recurring Charge - The charges to the Customer for services, facilities or equipment, which continue for
the agreed upon duration of the service. Recurring charges do not vary based on Customer usage of
the services, facilities or equipment provided.
Service Commencement Date - The first day following the date on which the Company notifies the
Customer that the requested service or facility is available for use, unless extended by the
Customer’s refusal to accept service which does not conform to standards in the service order or
this tariff, in which case the service commencement date is the date of the Customer’s acceptance,
such acceptance not to be reasonably withheld or denied. The Company and Customer may
mutually agree on a substitute Service Commencement Date.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 11
ACCESS SERVICES TARIFF
SECTION 1 - DEFINITIONS AND ABBREVIATIONS, (CONT’D.)
Service Order - A written request for network services executed by the Customer and the Company.
Station - Refers to telephone equipment or an exchange access line from or to which calls are placed.
Switched Access - Where originating or terminating access between an End User and an Interexchange
Carrier is provided via Feature Group facilities, circuits or channels provided by a local exchange
carrier. A method of reaching the Customer’s communication and switching systems whereby the
End User is connected to the Customer’s Point of Presence or designate using services of the local
switched network.
Tandem Switch - See Access Tandem.
Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the Customer-
designated premises.
Trunk - A communications path connecting two switching systems in a network, used in the establishment
of an end-to-end connection.
Trunk Group - A set of trunks which are traffic engineered as a unit for the establishment of connections
between switching systems in which all of the communications paths are interchangeable.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 12
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of the Company
2.1.1 The Company undertakes to furnish switched or dedicated access communications service
pursuant to the terms of this tariff.
2.1.2 The Company’s services and facilities are available twenty-four (24) hours per day, seven
(7) days per week.
2.1.3 The Company is responsible under this tariff only for the services and facilities provided
hereunder, and it assumes no responsibility for any service provided by any other entity that
purchases access to the Company network in order to originate or terminate its own
services, or to communicate with its own customers.
2.1.4 The Company arranges for installation, operation, and maintenance of the communications
services provided in this tariff for Customers in accordance with the terms and conditions
set forth under this tariff. The Customer shall be responsible for all charges due for such
service arrangements.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 13
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.2 Use of the Company’s Service
2.2.1 Services provided under this tariff may be used by the Customer for any lawful
telecommunications purpose for which the service is technically suited.
2.2.2 The services the Company offers shall not be used for any unlawful purpose or for any use
as to which the Customer has not obtained all required governmental approvals,
authorizations, licenses, consents and permits.
2.2.3 Recording of telephone conversations of service provided by the Company under this tariff is
prohibited except as authorized by applicable federal, state and local laws.
2.2.4 Any service provided under this tariff may be resold to or shared (jointly used) with other
persons at the Customer’s option. The Customer remains solely responsible for all use of
service ordered by it or billed to its account(s) pursuant to this tariff, for determining who
is authorized to use its service, and for promptly notifying the Company of any
unauthorized use. The Customer may advise its customers that a portion of its service is
provided by the Company, but the Customer shall not represent that the Company jointly
participates with the Customer in the provision of the service. The Company may require
applicants for service who intend to use the Company’s offerings for resale, shared and/or
joint use to file a letter with the Company confirming that their use of the Company’s
offerings complies with relevant laws and the Commission’s regulations, policies, orders,
and decisions.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 14
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.3 Limitations
2.3.1 The Company does not undertake to transmit messages, but offers the use of its facilities
when available, and will not be liable for errors in transmission or for failure to establish
connections.
2.3.2 The furnishing of service under this tariff is subject to the availability on a continuing basis
of all the necessary facilities and equipment and is limited to the capacity of the Company’s
facilities as well as facilities the Company may obtain from other carriers, from time to
time, to furnish service as required at the sole discretion of the Company.
2.3.3 The Company reserves the right to limit or to allocate the use of existing facilities, or of
additional facilities offered by the Company, when necessary because of lack of facilities,
or due to some other cause beyond the Company’s control.
2.3.4 The Company may block any signals being transmitted over its network by Customers
which cause interference to the Company or other users.
2.3.5 The Company reserves the right to discontinue service when the Customer is using the
service in violation of the provisions of this tariff, or in violation of the law.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 15
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.4 Assignment and Transfer
Neither the Company nor the Customer may assign or transfer its rights or duties in connection
with the services and facilities provided by the Company without the written consent of the other
party, except that the Company may assign its rights and duties to a) any entity directly or indirectly
controlling, controlled by or under common control with the Company, whether direct or indirect;
b) under any sale or transfer of all or substantially all the assets of the Company within the state;
or c) under any financing, merger or reorganization of the Company.
2.5 Application or Service
Customers may be required to enter into written or oral service orders which shall contain or
reference a specific description of the service ordered, the rates to be charged, the duration of the
services, and the terms and conditions in this tariff. Customers will also be required to execute any
other documents as may be reasonably requested by the Company.
2.6 Ownership of Facilities
2.6.1 The Customer obtains no property right or interest in the use of any specific type of facility,
service, equipment, number, process, or code.
2.6.2 Title to all facilities utilized by the Company to provide service under the provisions of this
tariff shall remain with the Company, its partners, agents, contractors or suppliers. Such
facilities shall be returned to the Company, its partners, agents, contractors or suppliers by
the Customer, whenever requested, within a reasonable period following the request in
original condition, reasonable wear and tear excepted.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 16
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.7 Liability of the Company
2.7.1 The liability of the Company for damages of any nature arising from errors, mistakes,
omissions, interruptions, or delays of the Company, its agents, servants, or employees, in
the course of establishing, furnishing, rearranging, moving, terminating, changing or
removing the service or facilities or equipment shall not exceed an amount equal to the
charges applicable under this tariff (calculated on a proportionate basis where appropriate,
at the sole discretion of the Company) to the period during which such error, mistake,
omission, interruption or delay occurs.
2.7.2 In no event shall the Company be liable for any incidental, indirect, special, or
consequential damages (including, without limitation, lost revenue or profits) of any kind
whatsoever regardless of the cause or foreseeability thereof.
2.7.3 When the services or facilities of other common carriers are used separately or in
conjunction with the Company’s facilities or equipment in establishing connection to points
not reached by the Company’s facilities or equipment, the Company shall not be liable for
any act or omission of such other common carriers or their agents, servants or employees.
2.7.4 The Company shall not be liable for any failure of performance hereunder if such failure is
due to any cause or causes beyond the reasonable control of the Company. Such causes
shall include, without limitation, acts of God, fire, explosion, vandalism, cable cut, storm or
other similar occurrence, any law, order, regulation, direction, action or request of the
United States government or of any other government or of any civil or military authority,
national emergencies, insurrections, riots, wars, strikes, lockouts or work stoppages or other
labor difficulties, supplier failures, shortages, breaches or delays, or preemption of existing
service to restore service in compliance with FCC, or other relevant Commission, rules and
regulations.
2.7.5 The Company shall not be liable for interruptions, delays, errors, or defects in transmission,
or for any injury whatsoever, caused by the Customer, or the Customer’s agents, End Users,
or by facilities or equipment provided by the Customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 17
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.7 Liability of the Company, (Cont’d.)
2.7.6 No liability shall attach to the Company by reason of any defacement or damage to the
Customer’s premise resulting from the existence of the Company’s equipment or facilities
on such premise, or by the installation or removal thereof, when such defacement or
damage is not the result of the gross negligence or intentional misconduct of the Company
or its employees.
2.7.7 The Company does not guarantee nor make any warranty with respect to installations
provided by it for use in an explosive atmosphere.
2.7.8 The Company makes no warranties or representations, express or implied, either in fact or
by operation of law, statutory or otherwise, including warranties of merchantability or
fitness for a particular use, except those warranties and representations expressly set forth
herein.
2.7.9 Failure by the Company to assert its rights under a provision of this tariff does not preclude
the Company from asserting its rights under other provisions.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 18
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.8 Liability of the Customer
2.8.1 The Customer will be liable for damages to the facilities of the Company and for all
incidental and consequential damages caused by the acts or omissions of the Customer, its
officers, employees, agents, invites, or contractors where such acts or omissions are not the
direct result of the Company’s negligence or intentional misconduct.
2.8.2 To the extent caused by the acts or omissions of the Customer as described in Section 2.8.1,
the Customer shall indemnify, defend and hold harmless the Company from and against all
claims, actions, damages, liabilities, costs and expenses, including reasonable attorneys’
fees, for (1) any loss, destruction or damage to property of any third party, and (2) any
liability incurred to any third party pursuant to this or any other tariff of the Company, or
otherwise, for any interruption of, interference to, or other defect in any service provided to
such third party.
2.8.3 A Customer shall not assert any claim against any other Customer or user of the Company’s
services for damages resulting in whole or in part from or arising in connection with the
furnishing of service under this tariff including but not limited to mistakes, omissions,
interruptions, delays, errors or other defects or misrepresentations, whether or not such
other Customer or user contributed in any way to the occurrence of the damages, unless
such damages were caused solely by the negligent or intentional act or omission of the
other Customer or user and not by any act or omission of the Company. Nothing in this
tariff is intended either to limit or to expand Customer’s right to assert any claims against
third parties for damages of any nature other than those described in the preceding sentence.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 19
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer
2.9.1 The Customer is responsible for making proper application for service; placing any
necessary orders; for complying with tariff regulations; and payment of charges for services
provided. Specific Customer responsibilities include, but are not limited to, the following:
A. reimbursing the Company for damage to or loss of the Company’s facilities or
equipment caused by the acts or omissions of the Customer; or the non-compliance
by the Customer, with these regulations; or by fire or theft or other casualty on the
Customer premise, unless caused by the gross negligence or intentional misconduct
of the employees or agents of the Company;
B. providing at no charge, as specified from time to time by the Company, secured
space, power, supporting structures, and conduit to operate Company facilities and
equipment installed on the Premises of the Customer, and the level of heating and
air conditioning necessary to maintain the proper operating environment on such
Premises;
C. obtaining, maintaining and otherwise having full responsibility for all rights-of-
way and conduit necessary for installation of fiber optic cable and associated
equipment used to provide communications services to the Customer from the
cable building entrance or property line to the location of the equipment space
described in Section 2.9.1.B. Any and all costs associated with obtaining and
maintaining the rights-of-way described herein, including the costs of altering the
structure to permit installation of the Company-provided facilities, shall be borne
entirely by, or may be charged by the Company to the Customer; the Company
may require the Customer to demonstrate its compliance with this section prior to
accepting an order for service;
D. providing a safe place to work and complying with all laws and regulations
regarding the working conditions on the Premises at which Company employees
and agents shall be installing or maintaining the Company’s facilities and
equipment; the Customer may be required to install and maintain Company
facilities and equipment within a hazardous area if, in the Company’s opinion,
injury or damage to the Company employees or property might result from
installation or maintenance by the Company; the Customer shall be responsible for
identifying, monitoring, removing and disposing of any hazardous material (e.g.,
friable asbestos) prior to any construction or installation work;
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 20
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.1 (Cont’d.)
E. complying with all laws and regulations applicable to, and obtaining all consents,
approvals, licenses and permits as may be required with respect to, the location of
Company facilities and equipment in any Customer Premises or the rights-of-way
for which Customer is responsible under Section 2.9.1.C.; and granting or
obtaining permission for Company agents or employees to enter the Premises of the
Customer at any time for the purpose of installing, inspecting, maintaining,
repairing, or upon termination of service as stated herein, removing the facilities
or equipment of the Company;
F. not creating or allowing to be placed any liens or other encumbrances on the
Company’s equipment or facilities;
G. making Company facilities and equipment available periodically for maintenance
purposes at a time agreeable to both the Company and the Customer, such
agreement not to be reasonably withheld or denied. No allowance will be made for
the period during which service is interrupted for such purposes;
H. taking all steps necessary to cancel or otherwise discontinue any service(s) to be
replaced by any of the Company’s service(s) as described herein; and
I. ensuring that any Customer-provided equipment and/or systems are properly
interfaced with Company facilities or services, that the signals emitted into
Company’s network are of the proper mode, bandwidth, power, and signal level for
the intended use of the Customer and in compliance with the criteria set forth in
this tariff, and that the signals do not damage equipment, injure personnel, or
degrade service to other Customers.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 21
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.2 With regard to access services provided by the Company, specific Customer
responsibilities include, but are not limited to, the following:
A. Design of Customer Services
The Customer shall be responsible for its own expense for the overall design of its
services.
B. Network Contingency Coordination
The Customer shall, in cooperation with the Company, coordinate the planning of
actions to be taken to maintain maximum network capability following natural or
man-made disasters which affect telecommunications service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 22
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.2 (Cont’d.)
C. Jurisdictional Reports
Jurisdictional reporting requirements will be as specified below. When a Customer
orders access service, its projected Percent Interstate Usage (PIU) must be provided
in whole numbers to the Company. The Percent State Usage (PSU) is 1- PIU.
These whole number percentages will be used by the Company to apportion the use
and/or charges between interstate and intrastate until a revised report is received as
set forth herein. Reported or default PIU factors are used only where the call detail
is insufficient to determine the appropriate jurisdiction of the traffic.
1. Originating Access - Originating access minutes consist of traffic
originating from the Company local switching center(s). The Customer
must provide the Company with a projected PIU factor on a quarterly
basis.
If no PIU for originating minutes is submitted as specified herein, a default
PIU of 50% will be applied by the Company.
2. Terminating Access - Terminating access minutes consist of traffic
terminating to the Company local switching center(s). The Customer must
provide the Company with a projected PIU factor on a quarterly basis.
If no PIU for terminating minutes is submitted as specified herein, a
default PIU of 50% will be applied by the Company.
3. Except where access minutes are measured by Company call detail, the
Customer reported Projected PIU factor as set forth above will be used
until the Customer reports a different projected PIU factor.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 23
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.2 (Cont’d.)
C. Jurisdictional Reports (Cont’d)
4. Effective on the first of January, April, July and October of each year the
Customer should update its interstate, intrastate, and PVU jurisdictional
report. The Customer should forward to the Company, to be received no
later than 15 days after the first of each such month, a revised report
showing the interstate, intrastate, and VoIP-PSTN percentage of use for the
past-three months ending the last day of December, March, June, and
September, respectively, for each service arranged for interstate use, based
solely on the traffic originating from or terminating to the Company Local
Switching Center. The revised report will serve as the basis for the next
three months’ billing and will be effective on the bill date for that service.
No prorating or back billing will be done based on the report. If the
Customer does not supply the reports for those services where reports are
needed, the Company will assume the percentage to be the same as that
provided in the last quarterly report. For those cases in which a quarterly
report has never been received from the Customer, the Company will
assume the percentages to be the same as those provided in 2.9.2.C.1.,
2.9.2.C.2., 2.9.2.C.3. and 2.9.2.C.4.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 24
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.2 (Cont’d.)
C. Jurisdictional Reports, (Cont’d.)
5. The Company will charge the intrastate terminating switched access rates
to Customers for those minutes lacking jurisdictional information that are
in excess of a reasonable percentage (10%) of minutes for which this
information is not transmitted. For example, if 40% of a customer’s
minutes sent to the Company do not contain sufficient originating
information to allow the Company to determine the originating location,
the Company would apply these provisions to those minutes exceedingly the
10% “floor,” or 30% in this example. The Company will apply the
customers provided PIU to the residual traffic that does not apply to the
provision of this tariff section (70% in this example).
6. In the event that the Company applies the intrastate terminating access
rates to calls without sufficient jurisdictional information as specified
herein, the customer can request that the Company change the application
of the intrastate access rates upon an acceptable showing, as determined by
the Company, of why the intrastate rate should not be applied.
7. Jurisdictional Reports Verification: For Switched Access Service, if a
billing dispute arises or a regulatory commission questions the projected
PIU factor, the Customer will provide the data issued to determine the
projected PIU factor. The Customer will supply the data within 30 days of
the Company request.
8. The Customer shall keep records of call detail from which the percentage
of interstate and intrastate use can be ascertained and, upon request of the
Company, shall make the records available for inspection as reasonably
necessary for purposes of verification of the percentages. The Company
reserves the right to conduct an audit at any time during the year. The
Customer, at its own expense, has the right to retain an independent
auditing firm.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 25
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Obligations of the Customer, (Cont’d.)
2.9.2 (Cont’d.)
D. Jurisdictional Audits
1. The Customer shall keep sufficient detail from which the percentages of
interstate and intrastate can be ascertained, and upon request of the
Company, shall make such records available for inspection. Such a request
will be initiated by the Company no more than once per year. The
Customer shall supply the data within 30 calendar days of the Company
request.
2. Within 15 days of completion of the auditor’s report, the Company will
furnish a copy of the audit results to the person designated by the Customer
to receive such results.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 26
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.10 Identification and Rating of VoIP-PSTN Access Traffic
2.10.1 Scope
VoIP-PSTN Traffic is the traffic exchanged in time division multiplexing ("TDM") format
that originates and/or terminates in Internet protocol ("IP") format. This section governs the
identification of VoIP-PSTN Traffic that is required to be compensated at interstate access
rates (unless the parties have agreed otherwise) by the Federal Communications
Commission in its Report and Order in WC Docket Nos. 10-90 et. al., FCC No. 11-161
(November 18, 2011) ("FCC Order"). Specifically, this section establishes the method of
separating such traffic (referred to in this tariff as "VoIP-PSTN Access Traffic") from the
Customer's traditional intrastate access traffic, so that such VoIP-PSTN Access Traffic can
be billed in accordance with the FCC Order.
2.10.2 Calculation and Application of Percent-VoIP-PSTN Usage Factor
The Company will determine the number of VoIP-PSTN Access Traffic minutes of use
("MOU") to which interstate rates will be applied by applying a Percent VoIP Usage
("PVU") factor to the total intrastate access MOU (however determined – either based on
call detail information or PIU) exchanged between the Company and the Customer. The
PVU will be derived and applied as follows:
1. The Customer will calculate and furnish to the Company a factor (the
"PVU-A") representing the whole number percentage of the total access
MOU that the Customer exchanges with the Company in the State, that (a) is
sent to the Company and that originates in IP format; or (b) is received
from the Company and terminates in IP format. This PVU-A shall be based
on information such as the number of the Customer's retail VoIP
subscriptions in the state (e.g., as reported on FCC Form 477), traffic
studies, actual call detail, or other relevant and verifiable information.
2. Company will, likewise, calculate a factor (the "PVU-B") representing the
percentage of the Company's total access MOU in the State that the
Company originates or terminates in IP format. This PVU-B shall be based
on information such as the number of the Company's retail VoIP
subscriptions in the state (e.g., as reported on FCC Form 477), traffic
studies, actual call detail, or other relevant and verifiable information.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 27
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.10 Identification and Rating of VoIP-PSTN Access Traffic, (Cont’d)
2.10.2 Calculation and Application of Percent-VoIP-PSTN Usage Factor, (Cont’d)
3. The Company will use the PVU-A and PVU-B factors to calculate an
effective PVU factor that represents the percentage of total access MOU
exchanged between the Company and the Customer that is originated or/or
terminated in IP format, whether at the Company's end, at the Customer's
end, or at both ends. The effective PVU factor will be calculated as the
sum of: (A) the PVU-A factor and (B) the PVU-B factor times (1.0 minus
the PVU-A factor).
4. The Company will apply the effective PVU factor to the total intrastate
access MOU exchanged with the Customer to determine the number of
VoIP-PSTN Access Traffic MOUs.
Example 1: The PVU-A is 40% and the PVU-B is 10%. The effective
PVU factor is equal to 40% + (10% x 60%) = 46%. The Company
will bill 46% of the Customer's intrastate access MOU in
accordance with the Company’s applicable interstate switched
access tariff.
Example 2: The PVU-A is 0% and the PVU-B is 10%. The effective
PVU factor is 0% + (10% x 100%) = 10%. The Company will bill
10% of the Customer's intrastate access MOU in accordance with
the Company's applicable interstate switched access tariff.
Example 3: The PVU-B is 100%. No matter what the PVU-A factor is,
the effective PVU is 100%. The Company will bill 100% of the
Customer's intrastate access MOU in accordance with the
Company's applicable interstate switched access tariff.
5. If the Customer does not furnish the Company with a PVU-A pursuant to
the preceding paragraph 1, the Company will utilize an effective PVU
equal to the PVU-B.
6. The Customer shall not modify their reported PIU factor to account for
VoIP-PSTN Traffic.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 28
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.10 Identification and Rating of VoIP-PSTN Access Traffic, (Cont’d)
2.10.3 PVU Factor Updates
The Customer may update the PVU-A factor or the Company may update the PVU-B
quarterly using the method set forth above in section 2.10.2. If the Customer chooses to
submit such updates, it shall forward to the Company, no later than 15 days after the first day
of January, April, July and/or October of each year, a revised PVU-A factor based on data
for the prior three months, ending the last day of December, March, June and September,
respectively. The Company will use the revised PVU-A to calculate a revised effective
PVU. The revised effective PVU factor will apply prospectively and serve as the basis for
billing until superseded by a new effective PVU.
2.10.3 PVU Factor Verification
Not more than twice in any year, the Company may ask the Customer to verify the PVU- A
factor furnished to the Company and Customer may ask the Company to verify the
PVU-B factor and the calculation of the effective PVU factor. The party so requested shall
comply and shall reasonably provide the records and other information used to determine
the respective PVU-A and PVU- B factors. The Customer shall retain the call detail, work
papers, and/or other information used to develop the PVU factor for a minimum of one
year. No prorating or back billing will be done based on updated PVU factors.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 29
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Billing and Payment For Service
2.11.1 Responsibility for Charges
The Customer is responsible for any and all cost(s) incurred as the result of:
A. any delegation of authority resulting in the use of Customer’s communications
equipment and/or network services which result in the placement of calls via the
Company; and
B. any calls placed by or through the Customer’s equipment via any remote access
feature(s) which were authorized by the Customer.
2.11.2 Minimum Period
The minimum period for which services are provided and for which rates and charges are
applicable is one (1) month unless otherwise specified in this tariff or by mutually agreed
upon contract. When a service is discontinued prior to the expiration of the minimum
period, charges are applicable, whether the service will be used or not.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 30
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Billing and Payment For Service, (Cont’d.)
2.11.3 Payment for Service
A. All charges due by the Customer are payable to the Company or any agent duly
authorized to receive such payments.
B. Non-recurring charges for installations, service connections, moves or
rearrangements are due and payable upon receipt of the Company’s invoice by the
Customer. At the Company’s discretion, payment of all or a portion of any non-
recurring charges may be required prior to commencement of facility or equipment
installation, or construction required to provide the services requested by the
Customer.
C. The Company shall present invoices for recurring charges monthly to the
Customer, in advance of the month in which service is provided.
D. When billing is based upon Customer usage, usage charges will be billed monthly
in arrears for service provided in the preceding billing period.
E. Customer billing will begin on the Service Commencement Date. Billing accrues
through and includes the day that the service, circuit, arrangement, or component
is discontinued.
F. When service does not begin on the first day of the month, or end on the last day
of the month, the charge for the fraction of the month in which service was
furnished will be calculated on a pro-rata basis. For this purpose, every month is
considered to have 30 days.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 31
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Billing and Payment For Service, (Cont’d.)
2.11.3 Payment for Service, (Cont’d.)
G. Amounts not paid within 30 days after the mailing date of invoice will be
considered past due.
H. In the event Company, in its sole discretion, chooses to forego billing the Customer
for access services in any particular month(s), Company reserves the right to back
bill Customer for any unbilled recurring or nonrecurring charges for a period of
twenty-four (24) months.
2.11.4 Disputed Charges
A. Any objections to billed charges must be reported to the Company or its billing
agent in writing or via electronic mail that is acknowledged by the Company within
twenty-four months of the invoice date of the bill issued to the Customer. Disputes
must be submitted in written form (mail or electronic mail) and include a
completed Company Billing Dispute Form (located on the Company’s web site). If
the Customer does not submit a claim as stated above, the Customer waives all
rights to filing a claim.
B. In the event that a billing dispute occurs concerning any charges billed to the
Customer by the Company, the Customer must submit a documented claim for the
disputed amount. Any objections to billed charges must be reported to the
Company or its billing agent within twenty-four (24) months of the date of the bill
issued to the Customer. Disputes must be submitted in written form (mail or
electronic mail) and include a completed Company Billing Dispute Form (located
on the Company’s web site). If the Customer does not submit a claim as stated
above, the Customer waives all rights to filing a claim.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 32
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Billing and Payment For Service, (Cont’d.)
2.11.4 Disputed Charges, (Cont’d.)
C. If the dispute is resolved in favor of the Customer, and the Customer has withheld
the disputed amount, no interest credits or penalties will apply.
D. If the dispute is resolved in favor of the Company and the Customer has withheld
the disputed amount, any payments withheld pending settlement of the disputed
amount shall be subject to the late payment penalty as set forth in 2.10.5.
E. If the dispute is resolved in favor of the Customer and the Customer has paid the
disputed amount, the Customer will receive an interest credit from the Company
for the disputed amount times a late factor as set forth in 2.10.5.
F. If the dispute is resolved in favor of the Company and the Customer has paid the
disputed amount on or before the payment due date, no interest credit or penalties
will apply.
G. Customer inquiries or complaints regarding service or accounting may be made in
writing or by telephone to the Company at:
Clear Rate Communications, LLC
2600 W. Big Beaver Rd., Suite 450
Troy, MI 48084
[phone]
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 33
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.11 Billing and Payment For Service, (Cont’d.)
2.11.5 Late Payment Fees
A late payment charge of 1.5% per month, or the highest rate permitted by applicable law,
whichever is less, shall be due to the Company for any billed amount for which payment
has not been received by the Company within thirty (30) days of the invoice date of the
Company’s invoice for service, or if any portion of the payment is received by the
Company in funds which are not immediately available upon presentment. If the last
calendar day for remittance falls on a Sunday, legal holiday or other day when the offices
of the Company are closed, the date for acceptance of payments prior to assessment of any
late payment fees shall be extended through to the next business day.
2.11.6 Returned Check Charge
A service charge equal to $20.00, or the actual fee incurred by Company from a bank or
financial institution, whichever is lower, will be assessed for all checks returned by a bank
or other financial institution for: insufficient or uncollected funds, closed account, apparent
tampering, missing signature or endorsement, or any other insufficiency or discrepancy
necessitating return of the instrument at the discretion of the drawee bank or other financial
institution.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 34
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.12 Taxes, Surcharges and Fees
2.12.1 All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed
as separate line items on the Customer’s bill and are not included in the quoted rates and
charges set forth in this tariff. To the extent that a municipality, other political subdivision
or local agency of government, or Commission imposes upon and collects from the
Company a gross receipts tax, sales tax, occupation tax, license tax, permit fee, rights-of-
way fee, franchise fee, or other regulatory fee or tax, such fees and taxes shall, insofar as
practicable and allowed by law, be billed pro-rata to Customers receiving service from the
Company within the territorial limits of such municipality, other political subdivision or
local agency of government. It shall be the responsibility of the Customer to pay any such
taxes and fees that subsequently become applicable retroactively.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 35
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.13 Deposits and Advanced Payments
2.13.1 General
The Company reserves the right to validate the creditworthiness of Customers and billed
parties through available verification procedures. If a Customer’s creditworthiness is
unacceptable to the Company, Company may refuse to provide service require a deposit or
advance payment.
2.13.2 Deposits
A. To safeguard its interests, the Company may require the Customer to make a
deposit to be held as a guarantee for the payment of charges under Commission
rules. A deposit may be required if the Customer’s financial condition is not
acceptable to the Company or is not a matter of general knowledge. A deposit
does not relieve the Customer of the responsibility for the prompt payment of bills
on presentation. A deposit may be required in addition to an advance payment.
B. The maximum amount of any deposit shall not exceed the equivalent of the
customers estimated liability for two months service.
C. The Company will pay interest on deposits, to accrue from the date the deposit is
made until it has been refunded, or until a reasonable effort has been made to effect
refund. The Company will pay interest at the rate prescribed by the Commission or
as otherwise permitted by applicable law.
D. Upon discontinuance of service, the Company shall promptly and automatically
refund the Customer’s deposit plus accrued interest, or the balance, if any, in
excess of the unpaid bills including any penalties assessed for service furnished by
the Company.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 36
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.13 Deposits and Advanced Payments, (Cont’d.)
2.13.3 Advance Payments
To safeguard its interests, the Company may require a Customer to make an advance
payment before services and facilities are furnished. The advance payment will not exceed
an amount equal to one (1) months’ estimated billing. This will be credited to the Customer’s
initial bill. An advance payment may be required in addition to a deposit.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 37
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.14 Cancellation by Customer
2.14.1 General
A. Customers of the Company’s service may cancel service by notifying the Company
thirty (30) days prior to the requested cancellation date. The Company shall hold
the Customer responsible for payment of all bills for service furnished until the
cancellation date specified by the Customer or until thirty (30) days after the date
that the cancellation notice is received, whichever is later.
2.14.2 Cancellation of Contract Services
A. If a Customer cancels a service order or terminates services before the completion
of the term or where the Customer breaches the terms in the service contract, the
Customer may be requested by the Company to pay to Company termination
liability charges. These charges shall become due and owing as of the effective
date of the cancellation or termination. Unless otherwise specified in this tariff, the
termination liability shall be equal to:
1. all unpaid nonrecurring charges reasonably expended by the Company to
establish service to Customer; plus
2. any disconnection, early cancellation or termination charges reasonably
incurred and paid to third parties by the Company on behalf of Customer;
plus
3. all recurring charges specified in the applicable service order for the
balance of the then current term.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 38
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.14 Cancellation by Customer, (Cont’d.)
2.14.3 Cancellation of Application for Service
A. Where the Company permits the Customer to cancel an application for service
prior to the start of service or prior to any special construction, no charges will be
imposed except for those specified below.
B. Where, prior to cancellation by the Customer, the Company incurs any expenses
in installing the service or in preparing to install the service that it otherwise would
not have incurred, a charge equal to the costs the Company incurred, less net
salvage, shall apply, but in no case shall this charge exceed the sum of the charge
for the minimum period of services ordered, including installation charges, and all
charges others levy against the Company that would have been chargeable to the
Customer had service begun.
C. Where the Company incurs any expense in connection with special construction,
or where special arrangements of facilities or equipment have begun, before the
Company receives a cancellation notice, a charge equal to the costs incurred, less
net salvage, may apply. In such cases, the charge will be based on such elements as
the cost of the equipment, facilities, and material, the cost of installation,
engineering, labor, and supervision, general and administrative expense, other
disbursements, depreciation, maintenance, taxes, provision for return on
investment, and any other costs associated with the special construction or
arrangements.
D. The charges described above will be calculated and applied on a case-by-case
basis.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 39
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.15 Cancellation by Company
2.15.1 Service continues to be provided until canceled by the Customer pursuant to Section 2.13 or
until discontinued by the Company. The Company may render bills subsequent to the
termination of service for charges incurred before termination. The Customer shall pay
such bills in full in accordance with the payment terms of this tariff.
2.15.2 The Company may refuse or discontinue service to a Customer without notice under the
following conditions:
A. Except as provided elsewhere in this tariff, the Company may refuse, suspend or
cancel service, without notice, for any violation of terms of this tariff, for any
violation of any law, rule, regulation, order, decree or policy of any government
authority of competent jurisdiction, or by reason of any order or decision of a court
or other government authority having jurisdiction which prohibits the Company
from furnishing such service or prohibits Customer from subscribing to, using, or
paying for such service.
B. The Company may refuse, suspend or cancel service, without notice, in order to
permit the Company to comply with any order or request of any governmental
authority having jurisdiction.
C. In the event of Customer or End User use of equipment in such a manner as to
adversely affect the Company’s equipment or service to others.
D. In the event of tampering with the equipment or services of the Company or its
agents.
E. In the event of unauthorized or fraudulent use of service. Whenever service is
discontinued for fraudulent use of service, the Company may, to the extent that
Company opts to restore such service, require the Customer to make, at Customer’s
own expense, all changes in facilities or equipment necessary to eliminate illegal
use.
F. If any of the facilities, appliances, or apparatus on Customer’s premise are found
to be unsafe or causing harm to the Company’s facilities. Company may in the
alternative refuse to furnish service until the applicant or Customer shall have
remedied the condition.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 40
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.15 Cancellation by Company, (Cont’d.)
2.15.3 Company may refuse or discontinue service provided that, unless otherwise stated, the
Customer shall be given fifteen (15) days written notice to comply with any rule or remedy
any deficiency:
A. The Company, by written notice to the Customer and in accordance with applicable
law, may refuse, suspend or cancel service without incurring any liability when
there is an unpaid balance for service that is past due. A bill is past due if not paid
within thirty (30) days of the due date which must be at least fifteen (15) days after the
billing date.
B. A Customer whose check or draft is returned unpaid for any reason, after two
attempts at collection, may, at the Company’s discretion, be subject to refusal,
suspension or cancellation of service in the same manner as provided for
nonpayment of overdue charges.
C. For neglect or refusal to provide reasonable access to the Company or its agents
for the purpose of inspection and maintenance of equipment owned by the
Company or its agents.
D. For use of telephone service for any property or purpose other than that described
in the application.
E. For Customer’s breach of any contract for service between the Company and the
Customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 41
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.16 Restoration of Service
2.16.1 If service has been discontinued for nonpayment or as otherwise provided herein and the
Customer wishes service continued, service may be restored at the Company’s sole
discretion, when all past due amounts are paid or the event giving rise to the discontinuance
(if other than nonpayment) is corrected. Customers whose service was disconnected for
non-payment may be required to pay a deposit and/or advance payment prior to service
restoration.
2.16.2 A restoration fee of $59.00, or the actual costs incurred by the Company plus an
administrative charge, whichever is greater, applies to Customers whose service is restored
following disconnection by the Company.
2.16.3 Restoration of disrupted services shall be in accordance with applicable Commission
and/or Federal Communications Commission Rules and Regulations specified in Part 64,
Subpart D, which specify the priority system for such activities.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 42
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.17 Provision of Company Equipment and Facilities
2.17.1 The Company shall use reasonable efforts to maintain only the facilities and equipment
that it furnishes to the Customer. The Customer may not nor may the Customer permit
others to rearrange, disconnect, remove, and/or attempt to repair, or otherwise interfere with
any of the facilities or equipment installed by the Company, except upon the written
consent of the Company.
2.17.2 The Company may substitute, change or rearrange any equipment or facility at any time
and from time to time, but shall not thereby alter the technical parameters of the service
provided to the Customer.
2.17.3 Equipment that the Company provides or installs at the Customer premise shall not be used
for any purpose other than that for which the equipment is provided.
2.17.4 The Company shall not be responsible for the installation, operation, or maintenance of
any Customer-provided equipment. If such equipment is connected to the facilities
furnished under this tariff, the responsibility of the Company shall be limited to the
furnishing of facilities offered by Company under this tariff and to the maintenance and
operation of such facilities. Subject to this responsibility, the Company shall not be
responsible for:
A. the transmission of signals by Customer-provided equipment or for the quality of,
or defects in, such transmission; or
B. the reception of signals by Customer-provided equipment; or
C. network control signaling where such signaling is performed by Customer-
provided network control signaling equipment.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 43
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.18 Interconnection
2.18.1 Service furnished by the Company may be interconnected with services or facilities of
other authorized communications common carriers and with private systems, subject to
technical limitations established by the Company. Service furnished by the Company is not
part of a joint undertaking with such other common carriers or systems. Any special
interface equipment or facilities necessary to achieve compatibility between the facilities of
Company and other participating carriers shall be provided at the Customer’s expense.
2.18.2 Connection with the facilities or services of other carriers shall be under the applicable
terms and conditions of the other carriers’ tariffs. The Customer is responsible for taking all
necessary legal steps for interconnecting Customer-provided terminal equipment or systems
with Company’s facilities. Customer shall secure all licenses, permits, rights-of- way, and
other arrangements necessary for such interconnection.
2.18.3 The Customer shall ensure that the facilities or equipment provided by another carrier are
properly interconnected with the facilities or equipment of the Company. If the Customer
maintains or operates the interconnected facilities or equipment in a manner which results
or may result in harm to the Company’s facilities, equipment, personnel, or the quality of
service, the Company may, upon fifteen (15) days written notice, require the use of
protective equipment at the Customer’s expense. If this written notice fails to eliminate the
actual or potential harm, the Company may, upon additional fifteen (15) days written
notice, terminate the existing service of the Customer.
2.18.4 If harm to the Company’s network, personnel or services is imminent due to
interconnection with another carrier’s services, the Company reserves the right to shut
down Customer’s service immediately, with no prior notice required.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 44
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.19 Customer-Provided Equipment
2.19.1 The Company’s services are designed primarily for the transmission of voice-grade
telephonic signals, except as otherwise stated in this tariff. The Customer may transmit any
form of signal that is compatible with the Company’s equipment, but the Company does not
represent that its services will be suitable for purposes other than voice-grade telephonic
communication except as specifically stated in this tariff.
2.19.2 Terminal equipment on the Customer’s Premises and the electric power consumed by such
equipment shall be provided by and maintained at the expense of the Customer. The
Customer is responsible for the provision of wiring or cable to connect its terminal
equipment to the Company’s network.
2.19.3 The Customer is responsible for ensuring that Customer-provided equipment connected to
Company equipment and facilities is compatible with such equipment and facilities. The
magnitude and character of the voltages and currents impressed on Company-provided
equipment and wiring by the connection, operation, or maintenance of such equipment and
wiring shall be such as not to cause damage to the Company-provided equipment and
wiring or injury to the Company’s employees or to other persons. Any additional protective
equipment required to prevent such damage or injury shall be provided by the Company at
the Customer’s expense, subject to prior Customer approval of the equipment expense.
2.19.4 Upon suitable notification to the Customer, and at a reasonable time, the Company may
make such tests and inspections as may be necessary to determine that the Customer is
complying with the requirements under this Section 2.19 for the installation, operation, and
maintenance of Customer-provided facilities, equipment, and wiring.
2.19.5 If the protective requirements for Customer-provided equipment are not being complied
with, the Company may take such action as it deems necessary to protect its facilities,
equipment, and personnel. The Company may, upon fifteen (15) days written notice,
require the use of additional protective equipment at the Customer’s expense. If this written
notice fails to remedy any protective deficiencies or potential harm, the Company may,
upon additional fifteen (15) days written notice, terminate the existing service of the
Customer.
2.19.6 If harm to the Company’s network, personnel or services is imminent, the Company
reserves the right to shut down Customer’s service immediately, with no prior notice
required.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 45
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.20 Inspection, Testing and Adjustments
2.20.1 The Company may, upon reasonable notice, make such tests and inspections as may be
necessary to determine whether the terms and conditions of this tariff are being complied
with in the installation, operation or maintenance of the Customer’s or the Company’s
facilities or equipment. The Company may interrupt service at any time, without penalty
or liability, due to the departure from or reasonable suspicion of the departure from any of
these terms and conditions.
2.20.2 Upon reasonable notice, the facilities or equipment provided by the Company shall be
made available to the Company for such tests and adjustments as may be necessary for
their maintenance in a condition satisfactory to the Company. No interruption allowance
shall be granted for the time during which such tests and adjustments are made, unless such
interruption exceeds twenty-four hours in length.
2.20.3 The Company will provide the Customer reasonable notification of service-affecting
activities that may occur in normal operation of its business. Such activities may include,
but are not limited to, equipment or facilities additions, removals or rearrangements and
routine preventative maintenance. Generally, such activities are not specific to an
individual Customer but affect many Customers’ services. No specific advance notification
period applies to all service activities. The Company will work cooperatively with the
Customer to determine the reasonable notification requirements. With some emergency or
unplanned service-affecting conditions, such as an outage resulting from cable damage,
notification to the Customer may not be possible.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 46
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.21 Allowances for Interruptions in Service
2.21.1 General
A. A credit allowance will be given when service is interrupted, except as specified
in Section 2.21.2. A service is interrupted when it becomes inoperative to the
Customer, e.g., the Customer is unable to transmit or receive, because of a failure
of a component furnished by the Company under this tariff.
B. An interruption period begins when the Customer reports to the Company or is
found by the Company (whichever occurs first) that a service, facility or circuit is
inoperative and, if necessary, releases it for testing and repair by the Company, as
determined in Company’s sole reasonable discretion. An interruption period ends
when the service, facility or circuit is operative.
C. If the Customer reports a service, facility or circuit to be interrupted but declines
to release it for testing and repair, refuses access to the Customer Premises for test
and repair by the Company, or continues to make voluntary use of the service, then
the service, facility or circuit is considered to be impaired but not interrupted. No
credit allowances will be made for a service, facility or circuit considered by the
Company to be impaired but not interrupted.
D. The Customer shall be responsible for the payment of service charges for visits by
the Company’s agents or employees to the Customer Premises when the service
difficulty or trouble report results from the use of equipment or facilities provided
by any party other than the Company, including but not limited to, the Customer.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 47
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.21 Allowances for Interruptions in Service, (Cont’d.)
2.21.2 Limitations of Allowances
No credit allowance will be made for any interruption in service:
A. due to the negligence of or noncompliance with the provisions of this tariff by any
person or entity other than the Company, including but not limited to the Customer;
B. due to the failure of power, equipment, systems, connections or services not
provided by the Company;
C. due to circumstances or causes beyond the reasonable control of the Company;
D. during any period in which the Company is not given full and free access to its
facilities and equipment for the purposes of investigating and correcting
interruptions;
E. during any period when the Customer has released service to the Company for
maintenance purposes or for implementation of a Customer order for a change in
service arrangements;
F. that occurs or continues due to the Customer’s failure to authorize replacement of
any element of special construction; or
2.21.3 Use of Another Means of Communications
If the Customer elects to use another means of communications during the period of
interruption, the Customer must pay the charges for the alternative service used.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 48
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.21 Allowances for Interruptions in Service, (Cont’d.)
2.21.4 Application of Credits for Interruptions in Service
A. Except as provided in Section 2.21.2.A, if a Customer’s service is interrupted, and it
remains interrupted for eight normal working hours or longer after access to the
Customer Premises is made available and after being reported to be out of order,
appropriate adjustments or refunds shall be made to the Customer, when such
adjustment exceeds $1.00.
B. The amount of adjustment or refund shall be determined on the basis of the known
period of interruption, generally beginning from the time the service interruption
is first reported. The refund to the Customer shall be a pro-rata part of the month’s
flat rate charges (if any) for the period of days and that portion of the service
facilities rendered useless or inoperative. The refund may be accomplished by a
credit on a subsequent bill for the service.
C. For purposes of credit computation every month shall be considered to have 30
days. For services with a monthly recurring charge, no credit shall be allowed for
an interruption of continuous duration of less than eight (8) hours. For loss of
service of eight or more hours during the 24-hour period, counting as one day, the
credit will be one day.
D. No credits will be provided for usage-sensitive services.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 49
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.22 Notices and Communications
2.22.1 The Customer shall designate on the service order an address to which the Company shall
mail or deliver all notices and other communications, except that Customer may also
designate a separate address to which the Company’s bills for service shall be mailed.
2.22.2 The Company shall designate on the service order or contract an address to which the
Customer shall mail or deliver all notices and other communications, except that Company
may designate a separate address on bills for service to which the Customer shall mail
payment on that bill.
2.22.3 Notice of a pending disconnection of a Customer’s service may contain the reason for the
notice, the date of the notice, a description of any remedies the Customer may make, the
time allotted for the Customer to make remedies (if any), and a toll free customer service
number the Customer may call to obtain additional information.
2.22.4 Notices and other communications of either party, and all bills mailed by the Company,
shall be presumed to have been delivered to the other party on the second business day
following placement of the notice, communication or bill with the U.S. mail or a private
delivery service, prepaid and properly addressed, or when actually received or refused by
the addressee, whichever occurs first.
2.22.5 The Company or the Customer shall advise the other party of any changes to the addresses
designated for notices, other communications or billing, by following the procedures for
giving notice set forth herein.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 50
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.23 Mixed Interstate and Intrastate Switched Access Services
2.23.1 When mixed interstate and intrastate switched access service is provided, all charges,
including nonrecurring charges, usage charges, and optional features, will be prorated
between interstate and intrastate. The percentage provided in the reports as set forth in
Section 2.9.2 will serve as the basis for prorating the charges. The percentage of an access
service to be charged as intrastate is applied in the following manner:
A. For nonrecurring chargeable rate elements, multiply PIU times the quantity of
chargeable elements times the intrastate tariff rate per element.
B. For usage sensitive chargeable rate elements, multiply the PIU times actual use
(measured or Company assumed average use) times the intrastate rate.
2.23.2 A similar calculation is then performed to determine the interstate portion of the bill.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 51
ACCESS SERVICES TARIFF
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.24 Determination of Jurisdiction of Mixed Interstate and Intrastate Dedicated Access Facilities
2.24.1 When mixed interstate and intrastate service is provided over a Dedicated Access facility,
the jurisdiction will be determined as follows. For jurisdictional reports required for
switched access, see Section 2.9.2.C.
A. If the Customer’s estimate of the interstate traffic on the service equals 10% or
more of the total traffic on that service, the service will be provided according to
the applicable rules and regulations of the appropriate interstate tariff.
B. If the Customer’s estimate of the interstate traffic on the service is less than 10%
of the total traffic on that service, the service will be provided according to the
applicable rules and regulations of this tariff.
C. If the percentage of interstate traffic on the service changes to the extent that it
alters the jurisdiction of the service, the Customer must notify the Company of any
required change in status. The affected service will revert to the appropriate
jurisdictional tariff within the next full billing cycle. Any applicable termination
liability will be transferred with the jurisdictional change of the service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 52
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE
3.1 General
3.1.1 Switched Access service, which is available to Customers for their use in furnishing their
services to End Users, provides a two-point communications path between a Customer’s
Premises and an End User’s Premises. It provides for the use of common terminating,
switching and trunking facilities, and for the use of common subscriber plant of the
Company. Switched Access service provides for the ability to originate calls from an End
User’s Premises to a Customer’s Premises and to terminate calls from a Customer’s
Premises to an End User’s Premises in the LATA where it is provided.
3.1.2 When a rate as set forth in this tariff is shown to more than two decimal places, the charges
will be determined using the rate shown. The resulting amount will then be rounded to the
nearest penny (i.e., rounded to two decimal places).
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 53
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.2 Manner of Provision
3.2.1 Switched Feature Group (FG) Access is furnished for originating and terminating calls by
the Customer to its End User. FG Access is furnished on a per-line or per-trunk basis.
3.2.2 Originating traffic type represents access capacity within a LATA for carrying traffic from
the End User to the Customer; and Terminating traffic type represents access capacity
within a LATA for carrying traffic from the Customer to the End User. When ordering
capacity for FG Access, the Customer must at a minimum specify such access capacity in
terms of originating traffic type and/or terminating traffic type.
3.2.3 FG Access is provisioned, at minimum, at the DS-1 level and provides line-side or trunk-
side access to End Office switches, for the Customer’s use in originating and terminating
communications. Basic FG Access service will be provided with Multi-Frequency In Band
Signaling (SS7 is also available, where capabilities exist).
3.2.4 Two types of FG Access are available:
A. Tandem Connect Access: This option applies when the customer has no direct
facilities to the Company. All traffic is routed to and from the End Office via the
Access Tandem.
B. Direct Connect Access: This option applies when the Company or another service
provider provides dedicated facilities between the Customer’s premises and a
Company End Office. This transmission path is dedicated to the use of a single
Customer. The Company requires the Customer to submit an ASR for the dedicated
portion of Direct Connect Access. The dedicated portion of Direct Connect
Access is provided on an Individual Case Basis as Special Contracts, Arrangements
and Construction pursuant to Section 4 of this tariff.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 54
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.3 Rate Categories
There are two rate categories which apply to Switched Access Service:
- End Office Switching
- Toll-Free 8XX Data Base Access Service
3.3.1 End Office Switching
The End Office rate category establishes the charges related to the local end office
switching and end user termination functions necessary to complete the transmission of
Switched Access communications to and from the end users served by the local end office.
A. Switched Transport
The Switched Transport rate category establishes the charges related to the
transmission and tandem switching facilities between the customer designated
premises and the end office switch(es) where the customer’s traffic is switched to
originate or terminate the customer’s communications. The Switched Transport
rate category also includes transport between an end office which serves as host for
a remote switching system or module (RSS or RSM) and the RSS or RSM or its
equivalent.
B. End Office Switching
The End Office Switching rate category establishes the charges related to the use of
end office switching equipment, the terminations in the end office of end user
lines, the terminations of calls at Company Intercept Operators or recordings, the
Signaling Transfer Point (STP) costs, and the SS7 signaling function between the
end office and the STP.
3.3.2 Toll-Free 8XX Data Base Query
The Toll-Free 8XX Data Base Query Charge, will apply for each Toll-Free 8XX call query
received at the Company’s (or its provider’s) Toll-Free 8XX data base.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 55
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.4 Access Ordering
3.4.1 General
A. Customers may order Switched Access through an ASR. The format and terms of
the ASR will be as specified in the Industry Access Service Order Guidelines,
unless otherwise specified herein.
B. A Customer may order any number of services of the same type and between the
same premises on a single ASR. All details for services for a particular order must
be identical.
C. The Customer shall provide all information necessary for the Company to provide
and bill for the requested service. When placing an order for access service, the
Customer shall provide the following minimum information:
1. Customer name and Premises address(es);
2. Billing name and address (when different from Customer name and
address); and
3. Customer contact name(s) and telephone number(s) for the following
provisioning activities: order negotiation, order confirmation, interactive
design, installation and billing.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 56
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.4 Access Ordering
3.4.2 Access Service Date Intervals
A.Access service is provided with standard or negotiated intervals
B.The Company will specify a firm order confirmation date and Service
Commencement Date contingent on the ASR being complete as received. To the
extent the access service can be made available with reasonable effort, the Company
will provide the access service in accordance with the Customer’s requested interval,
subject to the following conditions:
1. For service provided under a standard interval: The standard interval for
Switched Service will be sixty (60) business days from the application date.
This interval only applies to standard service offerings where there are pre-
existing facilities to the Customer Premises. Access services provided under
the standard interval will be installed during Company business hours.
2. For service provided under a negotiated interval: The Company will offer a
Service Commencement Date based on the type and quantity of access
services the Customer has requested. The negotiated interval may not exceed
by more than six months the standard interval Service Commencement Date,
or, when there is no standard interval, the Company offered Service
Commencement Date, except as otherwise agreed by the Company in
writing. The Company will negotiate a Service Date interval with the
Customer when:
(a) The Customer requests a Service Commencement Date before or
beyond the applicable standard interval Service Commencement
Date; or
(b) There is no existing facility connecting the Customer Premises with
the Company; or
(c) The Customer requests a service that is not considered by the
Company to be a standard service offering (for example, if
additional engineering or special construction is required to
complete the order); or
(d) The Company determines that access service cannot be installed
within the standard interval.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 57
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.4 Access Ordering, (Cont’d.)
3.4.2 Access Service Date Intervals, (Cont’d.)
C. All services for which rates are applied on an Individual Case Basis are provided
with a negotiated interval.
3.4.3 Access Service Request Modifications
The Customer may request a modification of its ASR prior to the Service Commencement
Date. All modifications must be in writing using the industry ASR process. The Company
will make every effort to accommodate a requested modification when it is able to do so
with the normal work-force assigned to complete such an order within normal business
hours.
3.5 Special Construction or Special Service Arrangements
3.5.1 Subject to the agreement of the Company and to all of the regulations contained in this
tariff, special construction of Company facilities or development of special service
arrangements may be undertaken by the Company on a commercially reasonable-efforts
basis at the request of the Customer. Such construction or arrangements will be provided
pursuant to regulations contained in Section 4 of this tariff.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 58
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.6 Obligations of the Company
3.6.1 With regard to access services provided by Company, specific Company responsibilities
include, but are not limited to the following:
A. Network Management
The Company will administer its network to ensure provision of acceptable service
levels to all users of the Company’s network services. Generally, service levels
are considered acceptable only when both End Users and Customers are able to
establish connections with little or no delay encountered within the Company
network. The Company maintains the right to apply protective controls, i.e., those
actions, such as call gapping, which selectively cancel the completion of traffic,
over any traffic carried over its network, including that associated with a
Customer’s Switched Access service. Generally, such protective measures would
only be taken as a result of occurrences such as a failure or overload of Company
or Customer facilities, natural disasters, mass calling or national security demands.
In the event that the protective controls applied by the Company result in the
complete loss of service by the customer, the customer will be granted a Credit
Allowance for Service Interruption as set forth in 2.20.4., preceding.
B. Design and Traffic Routing of Switched Access Service
The Company shall design and determine the routing of Switched Access service,
including the selection of the first point of switching and the selection of facilities
from the interface to any switching point and to the End Offices. The Company
shall also decide if capacity is to be provided by originating only, terminating only,
or two-way trunk groups. Finally, the Company will decide whether trunk-side
access will be provided through the use of two-wire or four-wire trunk terminating
equipment.
Selection of facilities and equipment and traffic routing of the service are based on
standard engineering methods, available facilities and equipment and the
Company’s traffic routing plans. If the Customer desires different routing or
directionality than that determined by the Company, the Company will work
cooperatively with the Customer in determining (1) whether the service is to be
routed directly to an end office or through an Access Tandem Switch and (2) the
directionality of the service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 59
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.7 Obligations of the Customer
3.7.1 The Customer has certain specific obligations pertaining to the use of Switched Access
service. These obligations are in addition to obligations specified in Section 2.9 of this
tariff and are as follows:
A. Report Requirements
Customers are responsible for providing the following reports to the Company,
when applicable:
1. Jurisdictional Reports
When a Customer orders Switched Access service for both interstate and
intrastate use, the Customer is responsible for providing reports as set forth
in Section 2.9.2.C. Charges will be apportioned in accordance with those
reports.
2. Code Screening Reports
When a Customer orders service call routing, trunk access limitation or call
gapping arrangements, the customer must report the number of trunks
and/or the appropriate codes to be instituted in each End Office or Access
Tandem Switch, for each of the arrangements ordered.
The Company will administer its network in such a manner that the impact
of traffic surges due to peaked 900 access service traffic on other access
service traffic is minimized. Network management controls may be
implemented at the Company’s option to ensure acceptable service levels.
B. On- and Off-Hook Supervision
The Customer’s facilities shall provide the necessary on- and off-hook supervision
for accurate timing of calls.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 60
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.8 Rate Regulations
3.8.1 General
There are three type of rates and charges that apply to Switched Access service provided by
the Company. The rates and charges are monthly recurring charges, usage charges, and
nonrecurring charges.
3.8.2 Types of Charges
A. Nonrecurring Charges - are one-time charges that apply for a specific work activity
(e.g., installation or changes to an existing service). Non-recurring charges may
apply for installation of service, installation of optional features and service
rearrangements.
B. Recurring Charges - are flat monthly rates that apply for each month or fraction
thereof that a specific rate element is provided. For billing purposes, each month is
considered to have 30 days.
C. Usage Charges - are rates that apply only when a specific rate element is used.
These are applied on a per-access minute, a per-call or per-query basis. Usage
rates are accumulated over a monthly period.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 61
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.8 Rate Regulations, (Cont’d.)
3.8.3 Measurement of Access Minutes
A. When recording originating calls over Switched Access Service with multi-
frequency address signaling, usage measurement begins when the first wink
supervisory signal is forwarded from the Customer’s facilities. The measurement
of originating call usage over Switched Access Service ends when the originating
Switched Access Service entry switch receives disconnect supervision from either
the originating End User’s End Office (indicating that the originating End User has
disconnected), or from the Customer’s facilities, whichever is recognized first by
the entry switch.
B. For terminating calls over Switched Access Service with multi-frequency address
signaling, the measurement of access minutes begins when a seizure signal is
received from the Carrier’s trunk group at the Point of Presence within the LATA.
The measurement of terminating call usage over Switched Access Service ends
when a disconnect signal is received, indicating that either the originating or
terminating user has disconnected.
C. When recording originating calls over Swtiched Access Service with SS7
signaling, usage measurement begins with the transmission of the initial address
message by the switch for direct trunk groups and with the receipt of an exit
message by the switch for tandem trunk groups. The measurement of originating
Switched Access Service usage ends when the entry switch receives or sends a
release message, whichever occurs first.
D. For terminating calls over Switched Access Service with SS7 signaling, the
measurement of access minutes begins when the terminating recording switch
receives the initial address message from the terminating End User. On directly
routed trunk groups or on tandem routed trunk groups, the Company switch
receives the initial address message and sends the indication to the Customer in the
form of an answer message. The measurement of terminating Switched Access
Service call usage ends when the entry switch receives or sends a release message,
whichever occurs first.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 62
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.8 Rate Regulations, (Cont’d.)
3.8.3 Measurement of Access Minutes, (Cont’d.)
E. Mileage, where applicable, will be measured in accordance with standard industry
practices.
F. The Company will use the Small Exchange Carrier Access Billing (“SECAB”)
guidelines, or the Carrier Access Billing System (“CABS”) guidelines, or other
system that emulates or otherwise produces a reasonable substitute for the output
of SECAB or CABS, for billing all charges under this tariff. The Company will
provide billing using a hardcopy format or upon request, a mechanized medium
(e.g., cartridge tape, CD ROM, etc.). Bills will be accurate and contain sufficient
supporting details to allow customers to account for the charges and to verify their
accuracy in a reasonable and timely fashion. Requests for additional bill detail will
be handled and priced on an Individual Case Basis (ICB).
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 63
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.8 Rate Regulations, (Cont’d.)
3.8.4 Moves
A. A move of services involves a change in the physical location of one of the
following:
1. The point of termination at the Customer Premises, or
2. The Customer Premises
B. The charges for the move are dependent on whether the move is to a new location
within the same building or to a different building as described below:
1. Moves Within the Same Building
When the move is to a new location within the same building, the charge
for the move will be an amount equal to one half of the Nonrecurring
Charge for the capacity affected. There will be no change in the minimum
period requirements.
2. Moves to a Different Building
Moves to a different building will be treated as a discontinuance and start
of service and all associated Nonrecurring Charges will apply. New
minimum period requirements will be established for the new service. The
Customer will also remain responsible for satisfying all outstanding
minimum period charges for the discontinued service.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 64
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.8 Rate Regulations, (Cont’d.)
3.8.5 Service Rearrangements
A. Service rearrangements are changes to existing services which do not result in
either a change in the minimum period requirements or a change in the physical
location of the point of termination at the Customer’s Premises. Changes which
result in the establishment of new minimum period obligations or a change in the
physical location of the point of termination at the Customer’s Premises are treated
as disconnects and starts.
B. The charge to the Customer for the service rearrangement is dependent on whether
the change is administrative only in nature or involves an actual physical change
to the service.
C. Administrative changes will be made without charge(s) to the Customer. Such
changes require the continued provision and billing of the access service to the
same entity without a change in jurisdiction.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 65
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.9 Rates and Charges
3.9.1 Switched Transport Service
A. Tandem Switched Transport Usage Charges
RATE PER ACCESS MINUTE
MILEAGE BANDS FIXED PER MILE
1.Tandem Transmission
• Originating
0 – –
Over 0 to 8 $0.000293 $0.000029
Over 8 to 25 0.000376 0.000034
Over 25 to 50 0.000388 0.000034
Over 50 0.000391 0.000034
• Terminating
0 – –
Over 0 to 8 $0.000240 $0.000030
Over 8 to 25 0.000240 0.000030
Over 25 to 50 0.000240 0.000030
Over 50 0.000240 0.000030
2. Tandem Switching Charge:
RATE PER
ACCESS MINUTE
Originating $0.005000
Terminating $0.002252
3. Common Transport Multiplexing:
Originating 0.000358
Terminating 0.000036
4. Access Tandem Trunk Port Charge,
MONTHLY RATE
per port $6.00
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 66
ACCESS SERVICES TARIFF
SECTION 3 - SWITCHED ACCESS SERVICE, (CONT’D.)
3.9 Rates and Charges, (Cont’d.)
3.9.2 End Office Switching
LOCAL SWITCHING
A. Local End Office Switching
RATE PER
ACCESS MINUTE
• Originating $0.0019740
• Terminating 0.0007000
End Office Shared Port
• Originating $0.0013000
• Terminating 0.0000000
• End Office Dedicated Trunk Port,
MONTHLY
RATE
per trunk[1] $3.00
• 800 DB Access Service
RATE
- 800 CIC, per call $0.003500
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 67
ACCESS SERVICES TARIFF
SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION
4.1 Special Contract Arrangements
At the option of the Company, services may be offered on a contract basis to meet specialized
pricing requirements of the Customer not contemplated by this tariff. The terms of each contract
shall be mutually agreed upon by the Customer and Company and may include discounts off of
rates contained herein and waiver of recurring, nonrecurring, or usage charges. The terms of the
contract may be based partially or completely on the term and volume commitment, type of access
arrangement, mixture of services, or other distinguishing features. Service shall be available to all
similarly situated Customers for a fixed period of time following the initial offering to the first
contract Customer as specified in each individual contract. The Company will file the contract
with the Idaho Public Utilities Commission.
4.2 Special Service Arrangements
4.2.1 If a Customer’s requirements cannot be met by services included in this tariff, or pricing
for a service is shown in this tariff as “ICB”, the Company will provide, where practical,
special service arrangements at charges to be determined on an Individual Case Basis.
These special service arrangements will be provided if the provision of such arrangements
is not detrimental to any other services furnished under the Company’s tariffs.
4.2.2 Special service arrangement rates are subject to revision depending on changing costs or
operating conditions.
4.2.3 If and when a special service arrangement becomes a generically tariffed offering, the
tariffed rate or rates will apply from the date of tariff approval.
4.3 Non-Routine Installation Charges
At the Customer’s request, installation and/or maintenance may be performed outside the
Company’s regular business hours or in hazardous locations. In such cases, charges based on cost
of the actual labor, material, or other costs incurred by or charged to the Company will apply. If
installation is started during regular business hours but, at the Customer’s request, extends beyond
regular business hours into time periods including, but not limited to, weekends, holidays or night
hours, additional charges may apply.
Issued: February 15, 2022 Effective Date:
Issued By: Legal and Regulatory Director
2600 W Big Beaver Rd., Suite 450
Troy, MI 48084
Clear Rate Communications, LLC Idaho Tariff No. 3
Original Page 68
ACCESS SERVICES TARIFF
SECTION 4 - SPECIAL CONTRACTS, ARRANGEMENTS AND CONSTRUCTION, (CONT’D.)
4.4 Special Construction Charges
4.4.1 General
A. Special construction charges may apply for services provided to the Customer by
the Company. Special construction includes but is not limited to that construction
undertaken:
1. where facilities are not presently available, and there is no other
requirement for the facilities so constructed;
2. of a type other than that which the Company would normally utilize in the
furnishing of its services;
3. over a route other than that which the Company would normally utilize in
the furnishing of its services;
4. in a quantity greater than that which the Company would normally
construct;
5. on an expedited basis;
6. on a temporary basis until permanent facilities are available;
7. involving abnormal costs;
8. in advance of its normal construction; or
9. when the Company furnishes a facility or service for which a rate or charge is
not specified in the Company’s tariff.
B. Where the Company furnishes a facility or service requiring special construction,
charges will be based on the costs incurred by the Company and may include: (1)
non-recurring charges; (2) recurring charges; (3) usage charges; (4) termination
liabilities; or (5) a combinations thereof.
C. Rates and charges for special construction shall be determined and presented to the
Customer for its approval prior to the start of construction. No construction will
commence until and unless the Customer accepts in writing the rates and charges as
presented by the Company.
Attachment D
Pre-Transaction and Current Corporate Ownership Structure Chart
Pre-Transaction Corporate Structure of
Clear Rate Communications, Inc. and
Clear Rate Telecom LLC
All ownership is 100% unless stated otherwise
The entities/persons depicted here are only those with a
20% or greater equity or voting interest, direct or indirect
in authorization holders.
[65%]
Clear Rate Telecom,
LLC
(USA-MI)
Clear Rate
Communications, Inc.
(USA-MI)
Thane Namy
(USA)
[35%]
Shareholders
Below 25%
Clear Rate Telecom,
LLC
(USA-MI)
Clear Rate
Communications,
LLC* (USA-DE)
L4-CR Co-Invest,
LLC
(USA-DE)
Clear Rate Holdings,
Inc.
(USA-DE)
Shareholders
Below 25%
[79.1%][20.9%]
Post-Transaction Corporate Structure of
Clear Rate Communications, LLC and Clear Rate Telecom, LLC*
All ownership is 100% and reflects equity/voting unless
stated otherwise
The entities/persons depicted here are only those with a
20% or greater equity or voting interest, direct or indirect
in authorization holders.
*Reflects conversion from Michigan corporation to
Delaware LLC prior to closing under the Pro Forma
Restructuring
L Four, LLC
(USA-DE)
[50%]
Giny Mullins
(USA)
[50%]
Barbara Henagan
(USA)
Passive
Investors
Below 25%
[100% (voting)][100%
(passive
equity)]