Combined Public Communications LLC.pdf

Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 1

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
TITLE SHEET
IDAHO TELECOMMUNICATIONS TARIFF

This tariff contains the descriptions, regulations, and rates applicable to the furnishing of
service or facilities for Telecommunications Services furnished by Combined Public
Communications, LLC ("Combined"), with principal offices at 100 Aqua Drive, Cold Spring,
Kentucky 41076. This tariff applies for Institutional Telecommunications Services furnished
within the State of Idaho. This tariff is on file with the Idaho Public Utilities Commission, and
copies may be inspected, during normal business hours, at the company's principal place of
business. This tariff is governed and interpreted according to the laws of the State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 2

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
CONTACT INFORMATION
Customer complaints, bill inquiry, new service or disconnect requests:

Vicky Moody
100 Aqua Drive
Cold Spring, Kentucky 41076
[phone]
E-Mail Address: [e-mail]
Person responsible for compliance in filing of reports and payment of fees due to the Commission or its Administrators:

Vicky Moody
100 Aqua Drive
Cold Spring, Kentucky 41076
[phone]
E-Mail Address: [e-mail]

Commission contact - tariff information:

Vicky Moody
100 Aqua Drive
Cold Spring, Kentucky 41076
[phone]
E-Mail Address: [e-mail]

Commission contact - complaints:

Vicky Moody
100 Aqua Drive
Cold Spring, Kentucky 41076
[phone]
E-Mail Address: [e-mail]

Idaho Agent: Incorp Services, Inc.
1310 S. Vista Ave., Ste. 27
Boise, Idaho 83705
[phone]

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 3

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS
1. Concurring Carriers - None
2. Connecting Carriers - None
3. Other Participating Carriers - None
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 4

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
CHECK SHEET

The Sheets of this tariff are effective as of the date shown at the bottom of the respective
sheet(s). Original and revised sheets as named below comprise all changes from the original
tariff and are currently in effect as of the date on the bottom of this sheet.

SHEET REVISION

1 Original
2 Original
3 Original
4 Original
5 Original
6 Original
7 Original
8 Original
9 Original
10 Original
11 Original
12 Original
13 Original
14 Original
15 Original
16 Original
17 Original
18 Original
SHEET REVISION

19 Original
20 Original
21 Original
22 Original
23 Original
24 Original
25 Original
26 Original
27 Original
28 Original

* New or Revised Sheet
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 5

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
TABLE OF CONTENTS

PAGE

TITLE SHEET .................................................................................................................................1
CONTACT INFORMATION ..........................................................................................................2
CONCURRING, CONNECTING OR OTHER PARTICIPATING CARRIERS ...........................3
CHECK SHEET ...............................................................................................................................4
TABLE OF CONTENTS .................................................................................................................5
TARIFF FORMAT ..........................................................................................................................6
SYMBOLS .......................................................................................................................................7
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS ...................................................8
SECTION 2 - RULES AND REGULATIONS .............................................................................10
SECTION 3 - DESCRIPTION OF SERVICES AND RATES .....................................................20
SECTION 4 - CONTRACTS .........................................................................................................28

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 6

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
TARIFF FORMAT
A. Sheet Numbering: Sheet numbers appear in the upper right corner of the
page. Sheets are numbered sequentially. However, new sheets are occasionally added
to the tariff. When a new sheet is added between sheets already in effect, a decimal is
added. For example, a new sheet added between pages 11 and 12 would be page 11.1.

B. Sheet Revision Numbers: Revision numbers also appear in the upper right
corner of each sheet where applicable. These numbers are used to indicate the most
current page version on file with the Commission. For example, 4th Revised Sheet 13
cancels 3rd Revised Sheet 13. Consult the Check Sheet for the sheets currently in effect.

C. Paragraph Numbering Sequence: There are nine levels of paragraph coding.
Each level of coding is subservient to its next higher level:

2.
2.1
2.1.1
2.1.1.A
2.1.1.A.1
2.1.1.A.1.(a)
2.1.1.A.1.(a).I
2.1.1.A.1.(a).I.(i)
2.1.1.A.1.(a).I.(i).(1)

D. Check Sheets: When a tariff filing is made with the Commission, an updated
Check Sheet accompanies the tariff filing. The Check Sheet lists the sheets contained in
the tariff, with a cross reference to the current Revision Number. When new sheets are
added, the Check Sheet is changed to reflect the revision. All revisions made in a given
filing are designated by an asterisk (*). There will be no other symbols used on this
sheet if these are the only changes made to it (i.e., the format, etc. remains the same, just
revised revision levels on some sheets). The tariff user should refer to the latest Check
Sheet to find out if a particular sheet is the most current on Commission file.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 7

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SYMBOLS

The following are the only symbols used for the purposes indicated below:

(C) to signify change in regulation
(D) to signify a deletion
(I) to signify a rate increase
(L) to signify material relocated in the tariff
(N) to signify a new rate or regulation
(R) to signify a rate reduction
(T) to signify a change in text, but no change in rate or regulation
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 8

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS

Ancillary Service Charge – Any charge Consumers may be assessed for the use of Inmate
Calling services that are not included in the per-minute charges assessed for individual calls.

Authorized User - A person, firm, partnership, corporation or other entity who is authorized by
the Customer to be connected to and utilize the Carrier's services under the terms and regulations
of this tariff. In the case of collect-only calling services provided to Inmates of Confinement
Institutions, the Inmate is the Authorized User.

Collect Billing - A billing arrangement whereby the originating caller may bill the charges for a
call to the called party, provided the called party agrees to accept the charges.

Commission - The Idaho Public Utilities Commission.

Company or Carrier - Combined Public Communications, LLC, unless otherwise clearly
indicated.

Confinement Institution - Used throughout this tariff to refer to prisons, jails, penal facilities or
other institutions used for penalty purposes which contract with Combined Public
Communications, LLC for the provision of service for use by their Inmate population.

Customer - A person, firm, partnership, corporation or other entity which arranges for the Carrier
to provide, discontinue or rearrange telecommunications services on behalf of itself or others;
uses the Carrier's telecommunications services; and is responsible for payment of charges, all
under the provisions and terms of this tariff. In the case of collect-only calling services provided
to Inmates of Confinement Institutions, the called party is the Customer and is responsible for
payment of charges.

Inmates - The confined population of Institutions.

Jail – A facility of a local, state or federal law enforcement agency that is used primarily to hold
individuals who are (1) awaiting adjudication of criminal charges; (2) post-conviction and
committed to confinement for sentences of one year or less; (3) post-conviction and awaiting
transfer to another facility. The term also includes city, county or regional facilities that have
contracted with a private company to manage day-to-day operations; privately-owned and
operated facilities primarily engaged in housing city, county or regional inmates; and facilities
used to detain individuals pursuant to a contract with U.S. Immigration and Customs
Enforcement.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 9

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT’D.)

Pay Telephone - Telephone instruments provided by the Customer or Institution for use by its
guests, patrons, visitors, transient third parties or for use by Inmates of Confinement Institutions.
Pay Telephones permit the user to place calls to other parties and bill such calls on a non-sent-
paid or sent-paid-basis. To facilitate sent-paid calling, Pay Telephones can be equipped with a
credit card reader, coin box, or similar device that allows charges to be collected for each call at
the instrument.

Prison – A facility operated by a territorial, state or federal agency that is used primarily to
confine individuals convicted of felonies and sentenced to terms in excess of one year. The term
also includes public and private facilities that provide outsource housing to other agencies such
as the State Departments of Correction and the Federal Bureau of Prisons; and facilities that
would otherwise fall under the definition of a Jail but in which the majority of inmates are post-
conviction or are committed to confinement for sentences longer than one year.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 10

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS
2.1 Undertaking of the Company

The Company's services and facilities are furnished to inmates of correctional institutions
for communications originating and terminating within the state of Idaho. The
Company’s services and facilities are furnished for communications originating at
specified points within the state of Idaho under terms of this Tariff.

The Company provides for the installation, operation, and maintenance of the
communications services provided herein in accordance with the terms and conditions set
forth under this Tariff. The Customer shall be responsible for all charges due for such
service arrangement.

The Company's services are available twenty-four (24) hours per day, seven (7) days per
week.

2.2 Applicability of Tariff

This Tariff is applicable to telecommunications services provided by the Company
within the state of Idaho.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 11

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.3 Payment and Credit Regulations

2.3.1 Payment Arrangements

The Customer is responsible for payment of all charges for services and
equipment furnished to the Customer for transmission of calls via the Company.
The Customer agrees to pay to the Company or its authorized agent any cost(s)
incurred as a result of any delegation of authority resulting in the use of his or her
communications equipment and/or network services which result in the placement
of calls via the Company. The Customer agrees to pay the Company or its
authorized agent any and all cost(s) incurred as a result of the use of the service
arrangement, including calls which the Customer did not individually authorize.

All charges due by the Customer are payable to the Company or any agency duly
authorized to receive such payments. Terms of payment shall be according to the
rules and regulations of the agency and subject to the rules of regulatory agencies,
such as the Commission. Any objections to billed charges must be promptly
reported to the Company or its billing agent. Adjustments to Customers' bills shall
be made to the extent that circumstances exist which reasonably indicate that such
changes are appropriate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 12

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.3 Payment and Credit Regulations, (Cont’d.)

2.3.2 Deposits

The Company reserves the right to examine the credit record of the Customer,
using any lawful sources for determining credit standing. If the Customer's
financial condition is unknown or unacceptable to the Company, the Customer
may be required to provide the Company with a security deposit which the
Company may apply against overdue charges. The amount of the security deposit
shall be no greater than three months' estimated usage but may vary with the
Customer's credit history and projected usage. The Customer shall be apprized
that after one year of service the Account shall be reviewed, and in the event that
all amounts due have been paid within the terms and conditions of this tariff, the
deposit shall be refunded in full with interest as required by law or regulations. If
subsequent payment or usage patterns change, the Company may request an
increase in or resubmission of the security deposit as appropriate. The Company
may also require a security deposit before service is restored (along with the
payment of overdue charges) from the Customer whose service has been
discontinued for nonpayment of overdue charges. Such security deposit may be
based on a new credit history (taking into account the discontinuance of service)
and estimates of usage.

Interest on deposits held will be paid annually at the interest rate prescribed by
the Commission, unless the Customer's account is delinquent on the anniversary
date of the deposit. Interest may be paid by refund or credit to the Customer's bill.

The fact that a security deposit has been made in no way relieves the Customer
from the prompt payment of bills upon presentation.

2.3.3 Advance Payments

For Customers whom the Company determines an advance payment is necessary,
the Company reserves the right to collect an amount not to exceed one (1) month's
estimated charges as an advance payment for service. This will be applied against
the next month's charges and a new advance payment may be collected for the
next month.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 13

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.3 Payment and Credit Regulations, (Cont’d.)

2.3.4 Payment Due Date and Late Payment Charges

All bills are due upon receipt. Any bill outstanding and unpaid more than thirty
(30) days after the date the bill is postmarked, shall be considered past due. A late
payment fee of 1.5% per month will be applied to any past due balance. A penalty
charge will not be applied to a prior penalty amount.

2.3.5 Return Check Charge

A return check charge of $25.00 or $30.00 for returned checks over $100.00 will
be assessed for checks returned for insufficient funds. Any applicable return
check charges will be assessed according to the terms and conditions of the
billing entity (i.e. local exchange company and/or commercial credit card
company) and pursuant to Idaho law and the Commission’s regulations.

2.4 Taxes and Fees

2.4.1 For Debit Card calls, if offered, state and local taxes are included in the stated
rates in this tariff. For all other calls, state and local taxes (i.e., gross receipts tax,
sales tax, municipal utilities tax) are listed as separate line items on the
Customer's bill and are not included in the quoted rates and charges set forth in
this tariff.

2.4.2 To the extent that a municipality, other political subdivision or local agency of
government, or Commission imposes upon and collects from the Company a
gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or
regulatory fee, such taxes and fees shall, insofar as practicable and allowed by
law, be billed pro rata to Customers receiving service from the Company within
the territorial limits of such municipality, other political subdivision or local
agency of government.

2.4.3 The Company may adjust its rates and charges or impose additional rates and
charges on its Customers in order to recover amounts it is required by
governmental or quasigovernmental authorities to collect from or pay to others in
support of statutory or regulatory programs. Such adjustments shall be listed in
this tariff.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 14

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.4 Taxes and Fees (Cont’d.)

2.4.3, (Cont’d.)

A. Pay Telephone Surcharge

In order to recover the Company’s expenses to comply with the FCC’s
pay telephone compensation plan effective on October 7, 1997 (FCC 97-
371), an un-discountable per call charge is applicable to all interstate,
intrastate and international calls that originate from any domestic pay
telephone used to access the Company's services. The Pay Telephone
Surcharge, which is in addition to standard tariffed usage charges and any
applicable service charges and surcharges associated with the Company's
service, applies for the use of the instrument used to access the Company
service and is unrelated to the Company's service accessed from the pay
telephone.

Pay telephones include coin-operated and coinless phones owned by local
telephone companies, independent companies and other interexchange
carriers.

The Pay Telephone Surcharge applies to the initial completed call and any
Re-originated call (i.e., using the "#" symbol).

Whenever possible, the Pay Telephone Surcharge will appear on the same
invoice containing the usage charges for the surcharged call. In cases
where proper pay telephone coding digits are not transmitted to the
Company prior to completion of a call, the Public Pay Telephone
Surcharge may be billed on a subsequent invoice after the Company has
obtained information that the originating station is an eligible pay
telephone.

The Pay Telephone Surcharge does not apply to calls placed from pay
telephones at which the Customer pays for service by inserting coins
during the progress of the call.

Rate per Call $0.30

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 15

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)

2.5 Refunds or Credits for Service Outages or Deficiencies

2.5.1 Interruption of Service

Credit allowances for interruptions of service which are not due to the Company’s testing or
adjusting, to the negligence of the Customer, or to the failure of channels, equipment or
communications systems provided by the Customer, are subject to the general liability provisions
set forth in Section 2.6 herein. No credit is issued for outages less than 2 hour in duration. Credit
for outages greater than 2 hour in duration is issued for fixed recurring monthly charges only.
Outage credits are calculated in thirty minute intervals. The amount of the credit is determined by
pro-rating the monthly recurring charge for the time of the outage (in thirty-minute intervals). It
shall be the obligation of the Customer to notify the Company immediately of any interruption in
service for which a credit allowance is desired by Customer. Before giving such notice, the
Customer shall ascertain that the trouble is not within his or her control, or is not in wiring or
equipment, if any, furnished by the Customer and connected to the Company's terminal.
Interruptions caused by Customer-provided or Company-provided automatic dialing equipment
are not deemed an interruption of service as defined herein since the Customer has the option of
using the long distance network via local exchange company access.

Credit allowances for interruptions of service billed on a usage basis shall be limited to the rate
applicable to the initial period of the call to compensate for re-establishment of the connection.

2.5.2 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to the
Company for such tests and adjustments as may be deemed necessary for maintenance in a
condition satisfactory to the Company. No interruption allowance will be granted for the time
during which such tests and adjustments are made.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 16

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.6 Liabilities of the Company

2.6.1 The liability of the Company for any claim or loss, expense or damage (including
indirect, special, or consequential damage) for any interruption, delay, error,
omission, or defect in any service, facility or transmission provided under this Tariff
shall not exceed an amount equivalent to the proportionate charges to the Customer
for the period of service or the facility provided during which such interruption, delay,
error, omission, or defect occurs.

2.6.2 The Company shall not be liable for any claim or loss, expense, or damage (including
indirect, special, or consequential damage), for any interruption, delay, error,
omission, or other defect in any service facility, or transmission provided under this
Tariff, if caused by any person or entity other than the Company, by any malfunction
of any service or facility provided by any other carrier, by any act of God, fire, war,
civil disturbance, or act of government, or by any other cause beyond the Company's
direct control.

2.6.3 The Company shall not be liable for, and shall be fully indemnified and held harmless
by Customer or other users of its service against any claim or loss, expense, or
damage, (i) for defamation, invasion of privacy, infringement of copyright or patent,
unauthorized use of any trademark, trade name, or service mark, unfair competition,
interference with or misappropriation or violation of any contract, proprietary or
creative right, or any other injury to any person, property, or entity arising from the
material data, information, or content revealed to, transmitted, processed, handled, or
used by Company under this Tariff, or (ii) for connecting, combining, or adapting
Company's facilities with Customer's apparatus or systems, or (iii) for any act or
omission of the Customer, or (iv) for any personal injury or death of any person, or
for any loss of or damage to Customer's premises or any other property, whether
owned by Customer or others, caused directly or indirectly by the installation,
maintenance, location, condition, operation, failure or removal of equipment or wiring
provided by the Company if not directly caused by negligence of the Company.

2.6.4 The Company will provide credit on charges disputed by Customer verbally or in
writing that are verified as incorrect by Company. If objection is not received by
Company within a reasonable period of time after bill is rendered (as determined by
current law and regulatory policy), the account shall be deemed correct and binding
upon the Customer.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 17

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)

2.7 Refusal or Discontinuance by Company

2.7.1 Service may be suspended by the Company, without notice to the Customer, by
blocking traffic to certain cities or NXX exchanges, when the Company deems it
necessary to take such action to prevent unlawful use of its service. The Company
will restore services as soon as it can be provided without undue risk.

2.7.2 The Company may refuse or discontinue service under the following conditions
provided that, unless otherwise stated, the Customer shall be given notice to
comply with any rule or remedy any deficiency:

A. Upon ten (10) days’ written notice, for non-compliance with or violation
of any State, municipal, or Federal law, ordinance or regulation pertaining
to telephone service.

B. For use of telephone service for any purpose other than that described in
the application.

C. Upon ten (10) days’ written notice, for neglect or refusal to provide
reasonable access to The Company or its agents for the purpose of
inspection and maintenance of equipment owned by the Company or its
agents, after negotiations for corrective action have failed.

D. Upon ten (10) days’ written notice, for noncompliance with or violation of
Commission regulation or rules and regulations on file with the
Commission, after reasonable efforts to obtain Customer compliance have
failed.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 18

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.7 Refusal or Discontinuance by Company, (Cont’d.)

2.7.2, (Cont’d)
E. For nonpayment of bills, provided that suspension or termination of
service shall not be made without five (5) days written notice to the
Customer, except in extreme cases. Such notice will be provided in a
mailing separate from the Customer's regular monthly bill for service.
F. Without notice in the event of Customer or Authorized User use of
equipment in such a manner as to adversely affect the Company’s
equipment or service to others.

G. Without notice in the event of tampering with the equipment or services
owned by the Company or its agents.

H. Without notice in the event of unauthorized or fraudulent use of service.
Whenever service is discontinued for fraudulent use of service, the
Company may, before restoring service, require the Customer to make, at
his or her own expense, all changes in facilities or equipment necessary to
eliminate illegal use and to pay an amount reasonably estimated as the loss
in revenues resulting from such fraudulent use.

I. Without notice by reason of any order or decision of a court or other
government authority having jurisdiction which prohibits Company from
furnishing such services.

2.8 Limitations of Service

2.8.1 Service will be furnished subject to the continuing economic availability of the
necessary facilities and/or equipment and subject to the provisions of this Tariff.

2.8.2 The Company reserves the right to discontinue furnishing service, upon written
notice, when necessitated by conditions beyond its control, or when the Customer is
using the service in violation of the provisions of this Tariff, or in violation of law.
2.8.3 The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission or for failure
to establish connections.

2.8.4 The Company reserves the right to discontinue the offering of any service with proper
notice or deny an application for service if a change in regulation materially and
negatively impacts the financial viability of the service in the best business judgment of
the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 19

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 2 - RULES AND REGULATIONS, (CONT’D.)
2.9 Use of Service

Service may be used for any lawful purpose for which it is technically suited.

2.10 Terminal Equipment

Company's facilities and service may be used with or terminated in Customer-provided
terminal equipment or systems, such as PBXs, key systems, multiplexers, repeaters, signaling
sets, teleprinters, handsets, or data sets. Such terminal equipment shall be furnished and
maintained at the expense of the Customer, except as otherwise provided. Customer is
responsible for all costs at his or her premises, including personnel, wiring, electrical power,
and the like, incurred in the use of Company's service.

2.11 Cost of Collection and Repair

Customer is responsible for any and all costs incurred in the collection of monies due the
Company including legal and accounting expenses. The Customer is also responsible for
recovery costs of Company-provided equipment and any expenses required for repair or
replacement of damaged equipment.

2.12 Restoration of Service
Restoration of service shall be accomplished in accordance with the Idaho Public Utilities
Commission and FCC rules and regulations.

2.13 Other Rules
2.13.1 The Company may temporarily suspend service without notice to the Customer, by
blocking traffic to certain cities or NXX exchanges, or by blocking calls using certain
Personal Account codes when the Company deems it necessary to take such action to
prevent unlawful use of its service. The Company will restore service as soon as
service can be provided without undue risk of fraud.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 20

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES
3.1 General
Combined Public Communications, LLC provides Pay Telephone and operator assisted calling
services for use by Inmates of prisons, jails or other Confinement Institutions for communications
originating and terminating within the state of Idaho. The Company's services are available
twenty- four hours per day, seven days a week. Intrastate service is offered in conjunction with
interstate service. Inmate access to the Company's services may be restricted by the
administration of the Institution served.
Customers are charged individually for each call placed through the Company's network. Charges
may vary by service offering, mileage band, class of call, time of day, day of week and/or call
duration. Customers are billed based on their use of The Company's services and network. No
installation charges apply. Where service is provided on a sent-paid basis by deposit of coins or
other currency, the Company will round up call charges to the next $0.05 increment.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 21

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.2 Timing of Calls

Billing for calls placed using the Company is based in part on the duration of the call as follows,
unless otherwise specified in this tariff:

3.2.1 Timing of each call begins when the called station is answered (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection. For Collect Calls,
charges apply only if the called party accepts the responsibility for payment. For Person
to Person Calls, charges apply only if the calling party is connected with the designated
called party or an agreed upon substitute.

3.2.2 Chargeable time for calls ends when one of the parties disconnects from the call.

3.2.3 Unless otherwise specified in this tariff, the minimum initial period for billing purposes
is one (1) minute.

3.2.4 Unless otherwise specified in this tariff, billing for usage after the initial period is in full
one (1) minute increments.

3.2.5 The Company will not knowingly bill for unanswered calls. When a Customer indicates
that he/she was billed for an incomplete call, the Company will reasonably issue credit
for the call.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 22

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.3 Institutional Operator Assisted Calling

Institutional operator assisted service allows inmates to place collect calls through an automated
call processing system. The call processing system prompts the inmate and the called party such
that the call is completed without live operator assistance.

A number of special blocking and screening capabilities are available with institutional operator
services provided by The Company. These capabilities allow Institutions to control Inmate access
to telecommunications services, reduce fraudulent use of the Company's services, and eliminate
harassing calls to persons outside the institution.

3.3.1 For services provided to Inmates of Institutions, the following special conditions apply:

A. Calls to "900", "976" or other pay-per-call services are blocked by the Company.

B. At the request of the Institution, the Company may block Inmate access to toll-
free numbers (e.g., 800, 888) and dialing sequences used to access other carriers
or operator service providers (e.g., 950-XXXX, 10XXXX).

C. At the request of the Institution, the Company may block Inmate access to "911",
"411", or local operators reached through "0-" dialing.

D. At the request of the Institution, the Company may block Inmate access to
specific telephone numbers.

E. Availability of the Company's services may be restricted by the Institution to
certain hours and/or days of the week.

F. At the request of the Institution, no notices or signage concerning the Company's
services will be posted with its instruments. Information concerning the
Company's services is provided to the administration of each Institution where
the Company's services are offered. Inmates may obtain information regarding
rates and charges by requesting such information from the Institution's
administration.
G. At the request of the Institution, the Company may impose time limits on local
and long distance calls placed using its services.
H. At the request of the Institution, equipment may be provided which permits
monitoring of Inmate calls by legally authorized government officials.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 23

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.4 Prepaid Institutional Service
3.4.1 Description of Service

Prepaid Institutional Service provides alternative methods for inmates in Confinement
Institutions and their families to communicate with each other. Prepaid Institutional
Service calls are originated by inmates in confinement institutions. Calls are made by
dialing a toll-free access number or other access dialing sequence. Depending on the
facility, a Personal Account Code may also need to be entered.

Two account options are available. The first option, the Commissary Card Account,
allows the inmate (via the Institution personnel) to set up his/her own prepaid account at
the Confinement Institution; the second option, the Customer Account, allows the called
party who receives collect calls from inmates (Customer) to set up his/her own prepaid
account.

A. Option A: Commissary Card Account

With a Commissary Card Account, a prepaid account is set up by the Company
with the Institution’s commissary. The inmate may purchase a card in any
denomination. The Company assigns an authorization code to the inmate and
provides instructions for accessing and using the service. All deposits to the
account are paid to and handled by the Institution. The Company receives
payment from the Institution; it does not engage in direct monetary transactions
with the inmate.

Applicable rates for service are printed on the card. The inmate may make calls
up to the total amount purchased on the card. Network usage is deducted from
the Available Usage Balance on the card on a real time basis as the call
progresses. The Company's system automatically informs the caller when there is
a five- minute Available Usage Balance remaining on the card.

No minimum service period applies. Available Usage on the Customer's card is
non-refundable, except in the event a call is unable to be completed due to
equipment failure. Cards are not renewable. All calls must be charged against a
card that has sufficient available balance. Calls in progress will be terminated by
the Company if the balance on the card is insufficient to continue the call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 24

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.4 Prepaid Institutional Service, (Cont’d.)
3.4.1 Description of Service, (Cont’d.)

B. Option B: Customer Account - Direct Pay

With a Customer account, the Company is notified by parties (Customers) who
receive collect calls from inmates in Confinement Institutions that they wish to
establish a prepaid account. A prepaid account is then set up by the Company for
the Customer. After the account is established, the inmate will receive an
authorization code, and instructions for accessing and using the service. If the
payment into the account is provided via the Customer’s credit card, credit
verification procedures are carried out under the terms specified in Section 2 of
this tariff. Deposits to the account are paid to and handled by the Company via
arrangement with a specified financial institution. The Company does not engage
in direct monetary transactions with the inmate.

The inmate may make calls up to the total amount in the prepaid account.
Network usage is deducted from the Available Usage Balance on the card on a
real time basis as the call progresses. The Company's system automatically
informs the caller when there is a five-minute Available Usage Balance
remaining in the account. All calls must be charged against an Account that has
sufficient available balance. Calls in progress will be terminated by the Company
if the balance in the Account is insufficient to continue the call.

Prepaid Institutional Service rates are not distance or time of day sensitive.
Holiday discounts do not apply. Network usage for Prepaid Institutional Calls is
deducted from the Available Usage Balance in Customer's Prepaid Account in
full minute increments. For debiting purposes, call timing is rounded up to the
nearest one (1) minute increment after the initial minimum period of one (1)
minute. Usage charges are computed and rounded up to the nearest penny on a
per call basis.

Account balances as well as rates and charges are available from the system upon
access to place a call.

Prepaid Institutional Service is available 24 hours a day, seven days per week.
The number of available accounts is subject to technical limitations. Accounts
will be made available to Customers at the discretion of the Institution. Access to
telephone service by an inmate may be subject to time of day and usage
restrictions imposed by individual Confinement Institutions. No minimum
service period applies.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 25

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.4 Prepaid Institutional Service, (Cont’d.)
3.4.2 Prepaid Institutional Service Rates and Charges

A. All Prepaid Services

The following rates include all taxes, surcharges, and fees, and apply to all
intrastate calls.

1. Local Services Rates and Charges

Rate Per Minute: $0.25

2. IntraLATA and InterLATA Services Rates and Charges

Rate Per Minute: $0.25

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 26

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.5 Prepaid Card Service

With Prepaid Card Service, cards may be purchased directly from the Company, usually via a
vending machine located at the facility. Cards may be purchased in any denomination between
$5.00 and $30.00. The Company assigns an authorization code to the inmate, and provides
instructions for accessing and using the service.

The Company's system automatically informs the caller of the Available Usage Balance
remaining on the Prepaid Card, and provides prompts to place the call by entering the destination
telephone number. Network usage is deducted from the Available Usage Balance in the account
on a real time basis as the call progresses. With Prepaid Card Service, applicable state taxes and
fees are included in the rates and charges for calling service.

Prepaid Cards purchased under this service are non-renewable. Unused balances may not be used
following release from the Confinement Institution. Unused balances are refundable upon
request.

3.5.1 Rates and Charges

The following rates include all taxes, surcharges, and fees, and apply to all intrastate
calls.

A. Local Usage Rates

Rate Per Minute: $0.25

B. Intrastate Long Distance Rates

Rate Per Minute: $0.25

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 27

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 3 - DESCRIPTION OF SERVICES AND RATES, (CONT’D.)
3.6 Ancillary Service Charges

3.6.1 Automated Payment Fees (where available) – Credit Card payment, debit card
payment, and bill processing fees, including fees for payments made by interactive voice
response (IVR), web, or kiosk (where available).

Automated payment fees $3.00

3.6.2 Live Agent Fee – A fee associated with the optional use of a live operator to complete
Inmate Calling Services transactions.

Live Agent Fee $5.95
3.6.3 Paper Bill/Statement Fees – Fees associated with providing customers of Inmate
Calling Services an optional paper billing statement.

Paper Bill/Statement Fees $2.00
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho
Combined Public Communications, LLC Idaho Tariff Number 1
Original Page 28

Issued: September 5, 2019 Effective: September 15, 2019
Issued by: Cathleen Engle, President
100 Aqua Drive
Cold Spring, Kentucky 41076
SECTION 4 - CONTRACTS
4.1 Contracts - General

At the option of the Company, service may be offered on a contract basis to meet specialized
requirements not contemplated in this tariff. The terms of each contract shall be mutually agreed
upon between the Confinement Institution and Company and may include discounts on rates
contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and
constructed services not contained in the Company's general service offerings, or other
customized features. The terms of the contract may be based partially or completely on the term
and volume commitment, type of originating or terminating access, mixture of services or other
distinguishing features.

Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
September 15, 2019
Boise, Idaho