Consolidated Communications Operator Services Inc.pdf

Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 1
TITLE PAGE
IDAHO TELECOMMUNICATIONS PRICE LIST
Consolidated Communications Operator Services, Inc.
This Price List contains the descriptions, regulations, and rates applicable to the
furnishing of service and facilities for telecommunication services provided by
Consolidated Communications Operator Services, Inc., with offices at 121 South
17th Street, Mattoon, Illinois 61938. This price list applies for services furnished
within the State ofIdaho. This price list is on file with the Idaho Public Utilities
Commission, and copies may be inspected, during normal business hours, at the
Company s principal place of business.
This price list is governed and interpreted according to the laws of the state of
Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 2
Replaces Original Sheet 2
CHECK SHEET
This Price List contains the pages listed below, inclusive, each of which is effective as of the date
shown on each sheet. Original and revised pages as named below comprise all changes from the
original Price List.
PAGE REVISION PAGE REVISION
Original 1 sl Revised
1 sl Revised Original
Original Original
Original Original
Original Original
Original Original
Original 1 sl Revised
Original 1 Sl Revised
Original 1 sl Revised
Original 1 sl Revised
Original 1 sl Revised
Original 1 sl Revised
Original 1 sl Revised
Original 38.Original
Original 38.Original
Original 38.Original
Original 38.4 Original
Original 1 sl Revised
Original 1 sl Revised
Original 1 sl Revised
1 sl Revised Original
Original Original
Original
Original
Original
*Indicates Price List Pages Included with This Filing.Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Boise, Idaho
Issued:
By:
03/24/04 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 3
TABLE OF CONTENTS
Title Sheet............................................................................................................................
Check Sheet .........................................................................................................................
Table of Contents.................................................................................................................
Symbols............................................................................................................................... .
Price List Format.................................................................................................................
Section 1.0 - Technical Terms and Abbreviations...............................................................
Section 2.0 - Rules and Regulations ..................................................................................
Section 3.0 - Description of Service and Rates..................................................................
Section 4.0 - Promotions....................................................................................................
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued: 04/16/03
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 4
SYMBOLS
The following are the only symbols used for the purposes indicated below:
(C)
(D)
(I)
(M)
(N)
(R)
(T)
Changed Regulation
Delete or Discontinue
Change Resulting in an Increase to a Customer s Bill
Moved from another Price List Location
New
Change Resulting in a Reduction to a Customer s Bill
Change in Text or Regulation but no Change in Rate or Charge
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued: 04/16/03
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 5
PRICE LIST FORMAT
A. Sheet Numbering - Sheet numbers appear in the upper right corner of the page. Sheets are
numbered sequentially. However, new sheets are occasionally added to the Price List. When a new
sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added
between sheets 14 and 15 would be 14.
B. Sheet Revision Numbers - Revision numbers also appear in the upper right corner of each
page. These numbers are used to determine the most current sheet version on file with the ID PUC.
For example, the 4th revised Sheet 14 cancels the 3rd revised Sheet 14. Because of various
suspension periods, deferrals, etc. the ID PUC follows in their Price List approval process, the most
current sheet number on file with the Commission is not always the Price List pages in effect.
Consult the check sheet for sheet currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of
coding is subservient to its next higher level:
1.1.
1. LA.
2. 1. LA. 1.
2. 1. LA. 1.(a).
A.l.(a).
A.l.(a).I.(i).
A.l.(a).I.(i).(1 ).
D. Check Sheets - When a Price List filing is made with the ID PUC, an updated check sheet
accompanies the Price List filing. The check sheet lists the sheets contained in the Price List, with a
cross reference to the current revision number. When new pages are added, the check sheet is
changed to reflect the revision. All revisions made in a given filing are designated by an asterisk (*
There will be no other symbols used on the check sheet ifthese are the only changes made to it (i.
the format, etc. remains the same, just revised revision levels on some pages). The Price List user
should refer to the latest check sheet to find out if a particular sheet is the most current on file with
the ID PUC.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 6
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS
1.1 Abbreviations
The following abbreviations are used herein only for the purposes indicated below:
c.O.
Corp.
EAEA
FCC
ID PUC
IXC
LATA
LEC
MTS
PBX
Central Office
Corporation
Equal Access Exchange Area
Federal Communications Commission
Idaho Public Utilities Commission
Interexchange Carrier
Local Access and Transport Area
Local Exchange Carrier
Message Telecommunications Service
Private Branch Exchange
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
-'_n -..
-. .
_. o.
. '" -..,-.
Issued: 04/16/03
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 7
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, continued
1.2 Definitions
Access Line - An arrangement which connects the Customer s location to Company
designated point of presence or network switching center.
Authorized User - A person, firm or corporation, or any other entity authorized by the
Customer or Subscriber to communicate utilizing the Company s services. An authorized
user also may be a consumer as defined herein.
Calling Card - A billing convenience whereby the charges for a call may be billed to an
approved telephone company-issued calling card or valid commercial credit card where
accepted. The terms and conditions of the local telephone company will apply to payment
arrangements.
Casual Calling - A service whereby the Customer accesses the Company s service by
dialing a Company-provided access code prior to placing the call, such as 101XXXX + 1 +
area code + destination number.
Collect Calling - A billing arrangement whereby the originating caller may bill the charges
for a call to the called party, provided the called party agrees to accept the charges.
Commission - The Idaho Public Utilities Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 232003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 8
1.2
Issued:
By:
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, continued
Definitions, continued
Company - Used throughout this Price List to refer to Consolidated Communications
Operator Services, Inc. unless otherwise clearly indicated by the context.
Consumer - A person who is not a Customer initiating any telephone calls using operator
servIces.
Customer Dialed Calling Card Call- A service whereby the End User dials all ofthe digits
necessary to route and bill the call without any operator assistance.
Customer - The person, firm or corporation, or other entity which orders, cancels, amends
or uses service or is responsible for the payment of charges and/or compliance with Price List
regulations.
Customer Premises Equipment - Terminal equipment, as defined herein, which is located
on the Customer s premises.
Operator Station Call- A service whereby caller places a non-Person-to-Person call with
the assistance of an operator (live or automated).
Person-to-Person Call - A service whereby the person originating the call specifies a
particular person to be reached, or a particular station, room number, department or office to
be reached, or an agreed upon alternate.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 9
1.2
SECTION 1.0 - TECHNICAL TERMS AND ABBREVIATIONS, continued
Definitions, continued
Subscriber - The person, firm, corporation, or other legal entity which arranges for services
ofthe Company on behalf oftransient third party Consumers. The Subscriber is responsible
for compliance with the terms and conditions of this Price List. A Subscriber may also be a
Customer when the Subscriber uses services of the Company. See also Traffic Aggregator.
Switched Access - Where access between the Customer and the interexchange carrier is
provided on local exchange company Feature Group circuits. The cost of switched Feature
Group access is billed to the interexchange carrier.
Third Party Billing - A billing arrangement by which the charges for a call may be billed to
a telephone number that is different from the calling number and the called number.
Terminal Equipment - Devices, apparatus, and associated wiring, such as teleprinters
telephones, or data sets.
Traffic Aggregator - A Subscriber that in the ordinary course of its operations, makes
telephones available to the public or to transient users of its premises, for telephone calls
using a provider of operator services.
V & H Coordinates - Geographic points which define the originating and terminating points
of a call in mathematical terms so that the airline mileage ofthe call may be determined. Call
mileage is used for the purpose of rating calls.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 23 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 10
SECTION 2.0 - RULES AND REGULATIONS
Undertaking of the Company
Consolidated Communications Operator Services, Inc. is a resale common carrier providing
automated and live intrastate operator assisted, direct dialed telecommunications and
directory assistance services to Customers within the state ofIdaho.
Service is provided twenty-four (24) hours per day, seven (7) days per week.
Applicability of Price List
This price list is applicable to telecommunications services provided by the Company within
the state ofIdaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Ida~o
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 11
SECTION 2.0 - RULES AND REGULATIONS, continued
Payment and Credit Regulations
Payment Arrangements
The Customer is responsible for payment of all charges for services and equipment
furnished to the Customer for transmission of calls via the Company. The Customer
agrees to pay to the Company any cost(s) incurred as a result of any delegation of
authority resulting in the use of his or her communications equipment and/or network
services which result in the placement of calls via the Company. The Customer
agrees to pay the Company or its authorized agent any and all cost(s) incurred as a
result ofthe use ofthe service arrangement, including calls which the Customer did
not individually authorize.
All charges due by the Customer are payable to any agency duly authorized to receive
such payments. The billing agency may be a local exchange telephone company,
credit card company, or other billing service. Terms of payment shall be according to
the rules and regulations ofthe agency and subj ect to the rules of regulatory agencies
such as the Idaho Public Utilities Commission. Any objections to billed charges must
be promptly reported to the Company or its billing agent. Adjustments to Customers
bills shall be made to the extent that circumstances exist which reasonably indicate
that such changes are appropriate.
Charges for installations, service connections, moves, and rearrangements, where
applicable, are payable upon demand by the Company or its authorized agent. The
billing thereafter will include recurring charges and actual usage as defined in this
price list.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 232003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 12
SECTION 2.0 - RULES AND REGULATIONS, continued
Payment and Credit Regulations, continued
Deposits
The Company does not require a deposit from the Customer or Subscriber.
Advance Payments
The Company does not require an advance payment from the Customer or
Subscriber.
3.4 Late Payment Charge
A late fee of 1.5% per month will be charged on any past due balance in accordance
with Commission rules.
Return Check Charge
A return check charge of$20.00 will be assessed for checks returned for insufficient
funds. Any applicable return check charges will be assessed according to the terms
and conditions of the billing entity (i.e. local exchange company and/or commercial
credit card company) and pursuant to Idaho law and Commission regulations.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise. Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 13
2.4
SECTION 2.0 - RULES AND REGULATIONS, continued
Taxes and Fees
The Company reserves the right to bill any and all applicable taxes, fees, governmental or
quasi-governmental assessments in addition to normal long distance usage charges
including, but not limited to: Federal Excise Tax, State Sales Tax, Municipal Taxes
Universal Service Funds and Gross Receipts Tax.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 14
SECTION 2.0 - RULES AND REGULATIONS, continued
Refunds or Credits for Service Outages or Deficiencies
Interruption of Service
Credit allowances for interruptions of service which are not due to the Company
testing or adjusting, to the negligence ofthe Customer or Subscriber, or to the failure
of channels, equipment and/or communications systems provided by the Customer or
Subscriber, are subject to the general liability provisions set forth in this Price List. It
shall be the obligation of the Customer to notify Company immediately of any
interruption in service for which a credit allowance is desired by Customer. Before
giving such notice, the Customer shall ascertain that the trouble is not within his or
her control, or is not in wiring or equipment, if any furnished by Customer and
connected to Company s terminal. Interruptions caused by Customer-provided
Subscriber-provided or Company-provided automatic dialing equipment are not
deemed an interruption of service as derIDed herein since the Customer has the option
of using the long distance network via LEC access. For purposes of credit
computation every month shall be considered to have 720 hours. For services with a
monthly recurring charge, no credit shall be allowed for an interruption of continuous
duration of less than two hours. For message rated toll services, credits will be
limited to, at maximum, the price of the initial period of individual call that was
interrupted.
2 Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made
available to the Company for such tests and adjustments as may be deemed necessary
for maintenance in a condition satisfactory to the Company. No interruption
allowance will be granted for the time during which such tests and adjustments are
made.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 15
SECTION 2.0 - RULES AND REGULATIONS, continued
Liability of the Company
The Company s liability for damages arlSlng out of mistakes, interruptions
omissions, delays, errors, or defects in transmission which occur in the course of
furnishing service or facilities, in no event shall exceed an amount equivalent to the
proportionate charge to the Customer for the period during which the faults in
transmission occur.
The Company shall not be liable for claim or loss, expense or damage (including
indirect, special or consequential damage), for any interruption, delay, error
omission, or defect in any service, facility or transmission provided under this Price
List, if caused by any person or entity other than the Company, by any malfunction of
any service or facility provided by any other carrier, by an act of God, fire, war, civil
disturbance, or act of government, or by any other cause beyond the Company s direct
control.
The Company shall not be liable for, and shall be fully indemnified and held
harmless by the Customer against any claim or loss, expense, or damage (including
indirect, special or consequential damage) for defamation, libel, slander, invasion
infringement of copyright or patent, unauthorized use of any trademark, trade name
or service mark, unfair competition, interference with or misappropriation or
violation of any contract, proprietary or creative right, or any other injury to any
person, property or entity arising out of the material, data, information, or other
content revealed to, transmitted, or used by the Company under this Price List; or for
any act or omission ofthe Customer; or for any personal injury or death of any person
caused directly or indirectly by the installation, maintenance, location, condition
operation, failure, presence, use or removal of equipment or wiring provided by the
Company, if not directly caused by gross negligence of the company.
6.4 The Company shall not be liable for any defacement of or damages to the premises of
a Customer resulting from the furnishing of service which is not the direct result of
the Company s gross negligence.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 23 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 16
SECTION 2.0 - RULES AND REGULATIONS, continued
Refusal or Discontinuance by the Company
The Company may refuse or discontinue service under the following conditions. Unless
otherwise specified, the Customer or Subscriber will be given ten (10) days written notice
and allowed a reasonable time to comply with any rule or remedy any deficiency.
For non-compliance with and/or violation of any State or municipal law, ordinance or
regulation pertaining to telephone service.
For the use of telephone service for any other property or purpose other than that
described in the application.
3 F or neglect or refusal to provide reasonable access to the Company for the purpose of
inspection and maintenance of equipment owned by the Company.
7.4 For non-compliance with and/or violation of the Commission s regulations or the
Company s rules and regulations on file with the Commission.
For non-payment of bills for telephone service.
Without notice in the event of Customer, Authorized User or Subscriber use of
equipment in such a manner as to adversely affect the Company s equipment or the
Company s service to others.
Without notice in the event of tampering with the equipment furnished and owned by
the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 17
SECTION 2.0 - RULES AND REGULATIONS, continued
Refusal or Discontinuance by the Company continued
Without notice in the event of unauthorized or fraudulent use of service. Whenever
service is discontinued for fraudulent use of service, the Company may, before
restoring service, require the Subscriber to make, at his or her own expense, all
changes in facilities or equipment necessary to eliminate illegal use and to pay an
amount reasonably estimated as the loss in revenues resulting from such fraudulent
use.
For failure ofthe Customer or Subscriber to make proper application for service.
10 For Customer s or Subscriber s breach of the contract for service between the
Company and the Customer, including posting or access requirements as specified to
comply with state and federal regulations.
11 When necessary for the Company to comply with any order or request of any
governmental authority having jurisdiction.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 23 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 18
SECTION 2.0 - RULES AND REGULATIONS, continued
Limitations of Service
Service will be furnished subject to the availability of the necessary facilities and/or
equipment and subject to the provisions of this Price List.
The Company reserves the right to discontinue furnishing service, upon written
notice, when necessitated by conditions beyond its control, or when the Customer or
Subscriber is using the service in violation of the provisions ofthis Price List, or in
violation oflaw.
The Company does not undertake to transmit messages, but offers the use of its
facilities when available, and will not be liable for errors in transmission or for
failure to establish connections.
8.4 The Company reserves the right to discontinue the offering of service or deny an
application for service if a change in regulation materially and negatively impacts the
financial viability of the service in the best business judgment of the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 19
SECTION 2.0 - RULES AND REGULATIONS, continued
Use of Service
Service may be used for any lawful purpose for which it is technically suited.
Terminal Equipment
The Company s facilities and service may be used with or terminated in Customer-provided
or Subscriber-provided terminal equipment or systems, such as PBXs, key systems
multiplexers, repeaters, signaling sets, teleprinters, handsets, or data sets. Such terminal
equipment shall be furnished and maintained at the expense ofthe Customer or Subscriber
except as otherwise provided. The Subscriber or Customer is responsible for all costs at his
or her premises, including personnel, wiring, electrical power, and the like, incurred in the
use of Company s service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 20
SECTION 2.0 - RULES AND REGULATIONS, continued
Cost of Collection and Repair
The Customer is responsible for any and all costs incurred in the collection of monies due the
Company including legal and accounting expenses. The Customer or the Subscriber is also
responsible for recovery costs of Company-provided equipment and any expenses required
for repair or replacement of damaged equipment.
Other Rules
12.1 The Company reserves the right to refuse to process Third Party Billed, Credit Card
or Calling Card billed calls when authorization for use is denied or cannot be
validated.
12.2 The Company reserves the right to discontinue service, limit service, or to impose
requirements on Subscribers or Customers as required to meet changing regulations
rules or standards of the Commission.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Idaho Price List No.
1 8t Revised Sheet 21
Replaces Original Sheet 21
Consolidated Communications Operator Services, Inc.
SECTION 2.0 - RULES AND REGULATIONS, continued
Customer Complaints and/or Billing Disputes
The Customer has the right to refer billing disputes and any other complaints to the Company
at:
Customer Service Department
Consolidated Communications Operator Services, Inc.
121 South 17th Street, Mattoon
Mattoon, Illinois 61938
Ifthe Customer is unable to resolve the dispute with the Company, the Customer may contact
the Idaho Public Utilities Commission at the following address and telephone number:
Idaho Public Utilities Commission
472 West Washington
Statehouse
Boise, ID 83720-0074
Telephone:
Facsimile:
[phone]
[phone]
Location Surcharge
The Company may collect Location Surcharges on behalf of Subscribers. Location
Surcharges apply on a per call basis and are included with usage charges on the Customer
bill for Carrier s services. The Company reserves the right to limit the amount of Location
Surcharges it collects on behalf of the Subscriber.
Idaho Public Utilities Commission
Office of tile Secreiary
ACCEPTED FOR FILING
APR 3 - 2004
Boise, Idaho
Issued:
By:
03/23/04 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO401
04/02/04
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 22
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES
General
The Company offers operator and directory assistance services to entities serving the
transient public.
Each Customer is charged individually for each call placed through the Company. Charges
are computed on an airline mileage basis as described in Section 3.2 of this Price List.
Charges may vary by service offering, mileage band, class of call, time of day, day of week
and/or call duration.
Customers are billed based on their use of the Company s long distance service. No
installation charges or fixed monthly recurring charges apply.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 23
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Calculation of Distance
Usage charges for all mileage sensitive products are based on the airline distance between
serving wire centers associated with the originating and terminating points of the call.
The serving wire centers of a call are determined by the area codes and exchanges of the
origination and destination points.
The distance between the Wire Center of the Customer s equipment and that of the
destination point is calculated by using the industry-standard "V" and "H" coordinates.
Step 1 - Obtain the "V" and "H" coordinates for the Wire Centers serving the Customer and
the destination point.
Step 2 - Obtain the difference between the "V" coordinates of each of the Wire Centers.
Obtain the Difference between the "H" coordinates.
Step 3 - Square the differences obtained in Step 2.
Step 4 - Add the squares of the "V" difference and "H" difference obtained in Step 3.
Step 5 - Divide the sum of the square obtained in Step 4 by ten (10). Round to the next
higher whole number if any fraction results from the division.
Step 6 - Obtain the square root of the whole number obtained in Step 5. Round to the next
higher whole number if any fraction is obtained. This is the distance between the Wire
Centers.
Formula
I - V r +
(~-
hz)2
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 24
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Timing of Calls
Billing for calls placed over the network is based in part on the duration ofthe call. Timing
of each call begins when the called party answers the call (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection. Call timing ends when
either party hangs up.
Unless otherwise described in the individual service description in this Price List
calls are measured and billed in one (1) minute increments. The minimum call
duration for billing purposes is one (1) minute.
There is no billing applied for incomplete calls.
When a call is established in one rate period and ends in another rate period, the rate
in effect at the calling station applies to the portion ofthe call occurring within that
rate period. When a unit oftime is split between two rate periods, the rate applicable
to that unit of time is based on the rate period in which it began.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise. Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 25
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
3.4 Applicable Rate Periods
Unless otherwise indicated elsewhere in this Price List, usage-based rates may be subject to
the following time-of-day, day-of-week, and holiday rate periods:
3.4.Day Rate Period - Applies to that portion of a call occurring from 8:00 AM to , but
not including, 5 :00 PM Monday through Friday.
3.4.Evening Rate Period - Applies to that portion of a call occurring from 5:00 PM to
but not including, 11 :00 PM Sunday through Friday.
3.4.Night/Weekend Rate Period - Applies to that portion of a call occurring from 11 :00
PM to, but not including 8:00 AM all days, all day Saturday, and Sunday to, but not
including 5:00 PM.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 32003
Boise, Idaho
Issued: 04/16/03
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 26
Replaces Original Sheet 26
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Pay Telephone Surcharge
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Pay Telephone
Surcharge applies to the initial completed call and any reoriginated call (i., using the "
symbol).
Whenever possible, the Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay telephone coding digits
are not transmitted to the Company prior to completion of a call, the Pay Telephone
Surcharge may be billed on a subsequent invoice after the Company has obtained information
from a carrier that the originating station is an eligible pay telephone.
The Pay Telephone Surcharge does not apply to calls placed from pay telephones at which
the Customer pays for service by inserting coins during the progress of the call.(D)
(D)
Pay Telephone Surcharge, per Call $0.
Idaho Public Utilities Commis~ion
Office of the Secretary ~
ACCEPTED FOR FILING
APR 3 - 2004
Boise, Idaho
Issued:
By:
03/24/04 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO401
04/03/04
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 27
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings
Operator Services
Operator Services is the furnishing of services for the completion of calls by
Consumers and Customers presubscribed to Company made with the assistance of a
company operator within the state including aggregator sites and locations.
Aggregator sites include, but are not limited to hotels/motels, hospitals, business
military establishments; and locations of public, semi-public, or private pay
telephones. Commercial credit cards are only accepted for payment for calls from pay
telephone locations.
Usage charges apply to all operator service calls. Additionally, appropriate service
charges are billed on a per call basis. The following per call service charges apply
individually or in combination as described herein.
Calling Card Charge
This charge applies to an operator assisted or automated call placed by a
Customer or Consumer where the call charges are billed to a local telephone
company issued authorization code rather than to the originating or
terminating telephone number. Three levels of assistance are available
depending on the extent of operator involvement in placing the call. See rate
schedule below.
Operator Station Charge
This charge applies to a service whereby the Customer or Consumer places a
non-Person to Person call with the assistance of an operator (live or
automated).
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 232003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 28
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings, continued
Operator Services, continued
Collect Call Charge
This charge applies to a billing arrangement whereby the originating caller
may bill the charges for a call to the called party, provided the called party
agrees to accept the charges.
Third Party Billing Charge
This charge applies to a billing arrangement by which the charges for a call
may be billed to a telephone number that is different from the calling number
and the called number.
Sent Paid Charge
This charge applies when the Consumer requests the operator to bill back.
to the number from which they are calling. The operator can only do this if
the Consumer is calling from a non-restricted number.
Person to Person Charge
This charge applies to a service whereby the person originating the call
specifies a particular person to be reached, or a particular station, room
number, department or office to be reached.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise. Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/23/03
IDOO300
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 29
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Operator Services, continued
Operator Dialed Surcharge
A surcharge applies to Operator Station and Person-to-Person rated calls
when the Customer or Consumer has the capability of dialing all the digits
necessary to complete a call, but elects to dial only the appropriate operator
code and requests the operator to dial the called station. The surcharge does
not apply to: 1) calls where a Customer cannot otherwise dial the call due to
defective equipment or trouble on the Company network or 2) Calls in which
a Company operator places a calls for a calling party who is identified as
being handicapped and unable to dial the call because of his/her handicap.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 30
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES continued
Service Offerings, continued
Operator Services, continued
Busy Line Verification and Interrupt
Busy Line Verification
Busy Line Verification and Interrupt services are offered in areas
where the service is available. With Busy Line Verification (BL V),
the Company operator will determine if the called number or line is in
use. Only one BL V will be made per telephone call and an associated
charge will apply whether or not conversation was detected on the
line. The operator will not complete the call for the Customer
initiating the verification request.
Busy Line Verification - Interrupt
Busy Line Verification - Interrupt (BL VI) allows the Company
operator to interrupt a telephone conversation in progress, upon the
caller s request and after a Busy Line Verification occurs. Upon the
caller s request, the Company operator will interrupt the busy line and
inform the called party that there is a call waiting from the caller. The
Operator will not complete the call, but will only inform the called
party of the request. If the call is released the Company operator will
offer to complete the call for the Customer initiating the interrupt
request. An applicable service charge and applicable per minute
charges will apply to the completed call. Only one BLVI attempt will
be made per telephone call and a charge will apply whether or not the
called party releases the line.
Idaho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FlUNG
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 31
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Operator Services, continued
General Assistance Charge
This charge applies when the Customer or Consumer obtains information
such as time of day, day of the week, area codes, international and/or city
codes.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 23 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 32
Replaces Original Sheet 32
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continuedloa 0 IC I lies ommlSSlon
Office of the Secretary
Service Offerings continued ACCEPTED FOR FILING
APR 3 - 2004Rate Plan 1
Boise, IdahoGeneral
Rate Plan 1 is available to Customers for outbound interLATA and
intraLA T A toll calling. Pay telephone calls are measured and billed in three
(3) minute increments after an initial minimum call duration of three (3)
minutes. All other calls are measured and billed in one (1) minute increments
after an initial minimum call duration of one (1) minute. When the call is
originated from a pay telephone the applicable charges are specified in
paragraph c.2 of this section. Calls are not time of day sensitive.
Operator Service Rates
Per Minute Usage
Per Minute $0.
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Sent Paid - Non Coin - Automated
Sent Paid - Non Coin - Operator
Person-to- Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
General Assistance
$ 4.
$ 4.
$ 5.
$ 5.50 (I)
$ 5.
$ 5.50 (I)
$ 9.
$ 4.
$ 9.
$ 9.
$ 1.00
$ 6.
$13.
$ 0.
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 33
Replaces Original Sheet 33
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings, continued
Rate Plan 1, continued
Rates for Pay Telephone Calls
Per Minute Usage Rates
Per Minute $0.
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person-to-Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
$4.99 (I)
$4.99 (I)
$5.
$5.
$5.
$5.
$9.99 (I)
$9.99 (I)
$1.00
$ 6.50 (N)
$13.00 (N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 34
Replaces Original Sheet 34
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continuMfho P~blic Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
Service Offerings continued
APR 3,~ 2004
Rate Plan 2
Boise, Idaho
General
Rate Plan 2 is available to Customers for outbound interLA T A and
intraLA T A toll calling. Pay telephone calls are measured and billed in three
(3) minute increments after an initial minimum call duration of three (3)
minutes. All other calls are measured and billed in one (1) minute increments
after an initial minimum call duration of one (1) minute. When the call is
originated from a pay telephone the applicable charges are specified in
paragraph c.2 of this section. Calls are not time of day sensitive.
Operator Service Rates
Per Minute Usage
Per Minute $0.801
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Sent Paid - Non Coin - Automated
Sent Paid - Non Coin - Operator
Person-to- Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
General Assistance
$ 4.49
$ 4.49
$ 4.
$ 4.95 (I)
$ 4.
$ 4.95 (I)
$ 8.
$ 4.49
$ 8.
$ 8.
$ 0.
$ 5.
$11.
$ 0.
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 35
Replaces Original Sheet 35
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings, continued
Rate Plan 2 continued
Rates for Pay Telephone Calls
Per Minute Usage Rates
Per Minute $0.
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person-to-Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
$4.99 (I)
$4.99 (I)
$5.
$5.
$5.
$5.
$9.99 (I)
$9.99 (I)
$1.00
$ 6.50 (N)
$13.00 (N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FiliNG
APR 3 - 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 36
Replaces Original Sheet 36
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Service Offerings continued
6.4 Rate Plan 3
General Boise, Idaho
Rate Plan 3 is available to Customers for outbound interLA T A and
intraLA T A toll calling. Pay telephone calls are measured and billed in three
(3) minute increments after an initial minimum call duration of three (3)
minutes. All other calls are measured and billed in one (1) minute increments
after an initial minimum call duration of one (1) minute. When the call is
originated from a pay telephone the applicable charges are specified in
paragraph c.2 of this section. Calls are not time of day sensitive.
Operator Service Rates
Per Minute Usage
Per Minute $0.445
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Sent Paid - Non Coin - Automated
Sent Paid - Non Coin - Operator
Person-to- Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
General Assistance
$2.
$2.
$2.
$2.75 (I)
$2.
$2.75 (I)
$5.
$2.
$5.
$5.
$0.
$3.25
$6.
$0.
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 37
Replaces Original Sheet 37
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings, continued
6.4 Rate Plan 3, continued
Rates for Pay Telephone Calls
Per Minute Usage Rates
Per Minute $0.
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person-to- Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
$4.99 (I)
$4.99 (I)
$5.
$5.
$5.
$5.
$9.99 (I)
$9.99 (I)
$1.00
$ 6.50 (N)
$13.00 (N)
Idaho Public Utilities Commissio"
Office of the Secretary
ACCEPTED FOR FiLING
APR 3,"": 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 38
Replaces Original Sheet 38
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Rate Plan 4
General
Rate Plan 4 is available to Customers for outbound interLA T A and
intraLA T A toll calling. Pay telephone calls are measured and billed in three
(3) minute increments after an initial minimum call duration of three (3)
minutes. When the call is originated from a pay telephone the applicable
charges are specified in paragraph B.2 of this section. Calls are not time of
day sensitive.
Rates for Pay Telephone Calls
Per Minute Usage
Per Minute $0.
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person-to- Person
Operator Dialed Surcharge
Busy Line Verification
Busy Line Verification - Interrupt
$4.99 (I)
$4.99 (I)
$5.
$5.
$5.
$5.
$9.99 (I)
$9.99 (I)
$1.00
$ 6.50 (N)
$13.00 (N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Boise. Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 38.
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Rate Plan 5
General
Rate Plan 5 is available to Customers for outbound intrastate toll calling.
Customers access the Company s network to place a collect call or other call
type requiring operator assistance by dialing a toll free number, or a
designated access code from a pay telephone. Calls are billed in one (1)
minute increments with an initial period for billing purposes of one (1)minute. Calls are not mileage or time-of-day sensitive. Pay Telephone
Surcharge does not apply to these calls.
Operator Service Rates
Per Minute Usage Rates
Day Evenin2:
1 st Add'Minute Minute
$0.3900 $0.3900
Ni2:ht/W eekend
1 st Add'Minute Minute
$0.3900 $0.3900
Milea2:e
0 - 99999
1 st
Minute
$0.3900
Add'
Minute
$0.3900
Idaho Public Utilities Commission
Office oI the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Bois!!. Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
(N)
(N)
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 38.2
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Rate Plan continued
Operator Service Rates, (cont'
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person-to-Person
Operator Dialed Surcharge
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 1.99
(N)
(N)
Ideho Public Utilities Ccmmissiot\
Office of the Secretary
ACCEPTED FOR FILING
APR 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 38.
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Rate Plan 6
General
Rate Plan 6 is available to Customers for outbound intrastate toll calling.
Customers access the Company s network to place a collect call or other call
type requiring operator assistance by dialing a toll free number, or a
designated access code from a pay telephone. Calls are billed in three (3)
minute increments with an initial period for billing purposes of one (1)
minute. Calls are not mileage or time-of-day sensitive. Pay Telephone
Surcharge does not apply to these calls.
Operator Service Rates
Per Minute Usage
Milea2e
0 - 99999
Day
1st Add'Minute Minutes
$0.3900 $1.1700
Ni2ht/W eekend
1st Add'Minute Minutes
$0.3900 $1.1700
Evenin2
1st Add'Minute Minutes
$0.3900 $1.1700
(N)
(N)
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3- 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 38.4
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Rate Plan continued
Operator Service Rates, (cont'
Per Call Charges
Customer Dialed Calling Card
Operator Must Dial Calling Card
Operator Dialed Calling Card
Collect - Automated
Collect - Operator Handled
Third Party - Automated
Third Party - Operator Handled
Person - to-Person
Operator Dialed Surcharge
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 4.
$ 1.99
(N)
(N)
Idilho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3 - 2004
Boise, Idaho
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
Issued: 03/24/04
By:
04/03/04
IDOO401
Idaho Price List No.
1 8t Revised Sheet 39
Replaces Original Sheet 39
Consolidated Communications Operator Services, Inc.
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
Directory Assistance (T)
General
Directory Assistance is available to all Customers for the purpose of
obtaining telephone numbers. Charges for Directory Assistance are not
applicable to inquiries received from handicapped persons who have to rely
on Directory Assistance as the only practical means of obtaining a telephone
number. Such persons must contact the Company for credit on directory
assistance calls.
Directory assistance is offered to all Customers. When operator assistance is
provided to complete or bill the directory assistance charges appropriate
operator service charges apply in addition to the directory assistance usage
charge.
A maximum of two (2) telephone numbers are allowed per request.
Additional charges may apply for requests of more than two (2) telephone
numbers, which will not exceed the existing rate listed.
Rates and Charges
Intrastate Directory Assistance Charge, Per Call
National Directory Assistance Charge, Per Call
$1.25
$1.25
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3,- 2004
Boise, Idaho
Issued:
By:
03/24/04 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 40
Replaces Original Sheet 40
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Service Offerings continued
(Reserved for Future Use)(D)
(D)
Idilho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3,- 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
Consolidated Communications Operator Services, Inc.Idaho Price List No.
1 8t Revised Sheet 41
Replaces Original Sheet 41
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Nonsubscriber Service Charge
A Service charge is applicable to intrastate Operator Station, Person-to-Person or Real Time
rated calls billed to all lines which are presubscribed to an interexchange carrier other than
the Company, or not presubscribed to any interexchange carrier. This charge is in addition to
the initial period and additional period charges applicable to calls from points within the
state.
Nonsubscriber Service Charge, Rate Plans 1-, Per Call:
Nonsubscriber Service Charge, Rate Plans 5-, Per Call:
$3.
$0.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 3,- 2004
Boise, Idaho
Issued: 03/24/04
By:
Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938
04/03/04
IDOO401
(D)
(D)
(T)
(N)
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 42
SECTION 3.0 - DESCRIPTION OF SERVICE AND RATES, continued
Exemptions and Special Rates
Emergency Call Exemptions
The following calls are exempted from all charges: Emergency calls to recognizable
authorized civil agencies including police, fire, ambulance, bomb squad and poison
control. The Company will only handle these calls if the caller dials all of the digits
to route and bill the call. Credit will be given for any billed charges pursuant to this
exemption on a subsequent bill after verified notification by the billed Customer
within thirty (30) days of billing.
Individual Case Basis Rates (ICB)
Arrangements may be developed on a case-by-case basis in response to a bona fide special
request from a Customer or prospective Customer to develop a competitive bid for a service
not generally available under this Price List. ICB rates will be offered to the Customer in
writing and on a non-discriminatory basis.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Ida~1)
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03
Consolidated Communications Operator Services, Inc.Idaho Price List No.
Original Sheet 43
SECTION 4.0 - PROMOTIONS
Promotional Offerings - General
For promotional purposes, market research, or similar corporate purposes, the Company may,
at its discretion, offer for limited periods of time, reduced rates or waiver of rates, provided
that a copy of any promotional service offering is filed with the Idaho Public Utilities
Commission via a Price List filing, prior to implementation ofthe promotion. The Price List
filing shall contain a brief description of the promotional offering including the length of
time the offering will be available and the location in which it will be offered, if applicable.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
APR 2 3 2003
Boise, Idaho
Issued:
By:
04/16/03 Effective:
Steven Childers, Vice President - Finance
121 South 17th Street
Mattoon, Illinois 61938 IDOO300
04/23/03