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HomeMy WebLinkAbout2010Annual Report.pdfANNUAL REPORT OF SMALL TELEPHONE COMPANIES TO THE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDING 2010 COMPANY INFORMATION Exact name of utility: Columbine Telephone Company, Inc. Address of principal office: PO Box 226 104101 Hwy 89 Freedom, WY 83120 Telephone Number Area Code L307 _) 883-2411 E-mail address: Cities or towns served: Idaho: Driggs, Victor, Tetonia; Wyoming: Alta, Leigh Canyon Name and title of officer having custody of the general corporate books of account: Allen R. Hoopes Address of office where corporate books are kept and phone number: PO Box 226 104101 Hwy 89 Freedom, WY 83120 Organized under the laws of the State of: Wyoming Date of organization: Domesticated 12/23/04 Form of organization (proprietorship, association, corporation): Corporation If a Subchapter S Corporation, please specify: Name and address of controlling company, if any: Names of affiliated companies. Give address and description of business: Silver Star Telephone Company, Inc. PO Box 226 104101 Hwy 89 Freedom, WY 83120 Telecommunication Services OFFICERS Report below the title, name and office address of each general officer of the utility at the end of the year. If there were any changes during the year, show the name, title, and address of the previous officer and the date of change. Title Name Address President Chief Operation Officer VP Finance Allen R. Hoopes Ron B. McCue Chad Turner P.O. Box 226, Freedom, WY 83120 P.O. Box 226, Freedom, WY 83120 P.O. Box 226, Freedom, WY 83120 Rev 3/02 Page 1 DIRECTORS List the name of each person who was a member of the Board of Directors at any given time during the year: (Fees related to meetings only.) Name and Address Allen R. Hoopes Jack Bentley Bob Foster Rod R. Jensen Peggy Zimmer Term Expired or Current Term Wil Expire Indefinate Indefinate Indefinate Indefinate Indefinate Name of Chairman of the Board: Name of Secretary (or Clerk) of Board: Number of Meetings of the Board during the year: Meetings Attended This year Fees Paid During Year 5 5 5 5 5 $ $ $ $ $ 532 532 532 532 532 Allen R. Hoopes Michelle Motzkus 5 MANAGERS List the name of each person who performed management duties for the Company during the year, and the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.) Name Allen R. Hoopes Ron B. McCue Chad H. Turner George Scherer Brad Madison Karen Ricks Heath Jensen Cary Wilkerson Jennifer Brannen Title General Manager 1 President Chief Operation Officer VP Finance Director of Human Resource Director of Operations Engineering Manager Operations Supervisor Customer Service Manager Marketing Manager Wages and Bonuses Paid Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Confidential Note: These wges include all dollars paid to managers performing work for Silver Star Telephone as well as those dollars allocated to Columbine Telephone Company, dba Teton Telecom. Rev 3/02 Page 2 NOTES TO THE FINANCIAL STATEMENTS Please provide important information such as changes in accounting or depreciation practices, extensions or additions to the system; disposal of any substantial portion of the propert of the utility; reorganization, mergers, or consolidations with other companies; leases executed; other contracts or agreements entered into; changes made in articles of incorporation or amendments; the occurrence of contingency losses or gains. NONE Rev 3/02 Page 3 BALANCE SHEET Assets and Other Debits Balance Balance Increase Beginning at End or Title of Account of Year of Year (Decrease) Current Assets 1120 Cash and Equivalents 1130 Cash 433,794 527,301 93,507 1140 Special Cash Deposits 1150 Working Cash Advances 200 200 1160 Temporary Investments 23,587 26,460 2,873 1180 Telecommunications Accts. Receivable 234,878 (221 )(235,100) 1181 Accts. Rec. Allow. -Telecommunications (30,000)(30,000)- 1190 Other Accounts Receivable 2,639,888 1,512,705 (1,127,183) 1191 Accounts Receivable Allow. - Other 14,000 14,000 1200 Notes Receivable 1201 Notes Receivable Allowance 1210 Interest & Dividends Receivable 1220 Material and Supplies 127,814 136,594 8,780 1280 Prepayments 1290 Prepaid Rents 3,350 3,350 1300 Prepaid Taxes 1310 Prepaid Insurance 51,453 67,827 16,374 1320 Prepaid Directory Expenses 1330 Other Prepayments 1350 Other Current Assets Noncurrent Assets 1401 Investment in Affiliated Companies 1402 Investment in Nonaffliated Companies 2,579,484 2,771,821 192,337 1406 Nonregulated Investments 241,854 63,720 (178,134) 1407 Unamortized Debt Issuance Expense 1408 Sinking Funds 1410 Other Noncurrent Assets 86,027 89,780 3,754 1438 Deferred Maintenance & Retirements 1439 Deferred Charges 3,754 (3,754) 1500 Other Jurisdiction Assets - Net Property, Plant and Equipment 2001 Telecommunications Plants in Service 33,944,467 34,238,390 293,924 2002 Prop. Held for Future Telecom. Use 30,000 30,000 2003 Telecom. Plant under Constr. - Short Term 208,640 527,553 318,913 2004 Telecom. Plant under Constr. - Long Term 2005 Telecom. Plant Adjustment 2,637,771 2,637,771 2006 Nonoperating Plant 2007 Goodwill Depreciation and Amortization Accounts 3100 Accumulated Depreciated (21,517,328)(24,151,099)(2,633,771 ) 3200 Accum. Depre. - Held for Future Use 3300 Accumulated Depreciation - Nonoperating 3400 Accumulated Amortization - Tangible 3410 Accum. Amort. - Capitalized Leases 3420 Accum. Amort. - Leasehold Improvements 3500 Accumulated Amortization - Intangible (2,220,081 )(2,395,929)(175,848) 3600 Accumulated Amortization - Other (86,749)(89,780)(3,031 ) TOTAL ASSETS 19,406,803 15,980,444 (3,426,359) Rev 3/02 Page 4 BALANCE SHEET Liabilties & Stockholders' Equity Balance Balance Increase Beginning at End or Title of Account of Year of Year (Decrease) Current Liabilties 4010 Accounts Payable 1,009,883 1,054,662 44,779 4020 Notes Payable 300,000 300,000 4030 Advance Billings and Payments 4040 Customer Deposits 58,130 12,162 (45,968) 4050 Current Maturities - Long -Term Debt 1,119,691 1,119,691 4060 Current Maturities - Capital leases 4070 Income Taxes - Accrued 4080 Other Taxes - Accrued 491 25,936 25,445 4100 Net Current Defer. Oper. Income Taxes (39,303)(37,269)2,034 4110 Net Current Defer. Nonoper. Income Taxes 4120 Other Accrued Liabilities 256,342 259,177 2,834 4130 Other Current Liabilities Long-Term Debt 4210 Funded Debt 2,918,460 817,038 (2,101,422) 4220 Premium on Long-Term Debt 4230 Discount on Long-Term Debt 4240 Reacquired Debt 4250 Obligations Under Capital Leases 4260 Advances from Affiliated Companies 4270 Other Long Term Debt Other Liabilties & Deferred Credits 4310 Other Long-Term Liabilities 4320 Unamort. Oper. Invest. Tax Credits - Net 126,295 106,295 (20,000) 4330 Unamort. Nonoper. Invest. Tax Credits - Net 4340 Net Noncurrent Defer. Oper. Income Taxes 108,615 (280,033)(388,648) 4350 Net Noncur. Defer. Nonoper. Income Taxes (3,839)(3,428)411 4360 Other Deferred Credits 2,827,072 2,508,803 (318,269) 4370 Other Juris. Liab. & Def. Credits - Net Stockholders' Equity 4510 Capital Stock 11,483 11,483 4520 Additional Paid-In Capital 8,486,310 8,486,310 4530 Treasury Stock 4540 Other Capital (7,453)(6,656)797 4550 Retained Earnings 3,654,317 1,606,273 (2,048,043) TOTAL LIAB. & OTHER CREDITS 19,406,803 15,980,444 (3,426,359) Rev 3/02 Page 5 0 I'"'..C\CO CO CO "'0 CO ("0 CO I'"'CO C\0 .. CO L(I'C\("I'CO CO "'CO I'I'"'CO L("'0 C\"'I'G)..I'L(0)0)(""'..I'0)0 L(C\("CO 0)0 CO CO ~..U II 0)a:iñ r-iñ ct ri ri 0)Óiñ ri ct ct 0)Ó a:e 'C G)...... II e ~CO ....("CO "'L(CO 0)L(0)0 C\0)"'..C\C\C\C\ii W ..I'CO CO "'C\..C\CO C\CO ......(""'(" ai 0 ~iñ 0)~..(" - ti "'CO "' ti ..L(C\I'..e I'("L( .!G)ri iñ ..ti 'C E --e ..e II ti f!::I-:ccr -"'"'I'I' 'C 'C i 0)0)..f!Õ iñ ~e W II ~tn -0 ii G).. ~ 0:0 Wtn ~I--Zcr ..0 0)0 "'0 (""'C\L(ti II -0 0 CO ~L(""ca C\..L cO ..ir C\ii ti e 0 ("L(.. "iii 0 C\0)C\CO "'..I'iñtn~Cl L(L(CO 0)0).("CO 0ZII:t e iñ ct ~("COai..CO ..0 ~ .¡:co ..0 ~Q) ~;:::("0)e CII CO0C.a. 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C\ C\ C\ C\ C\ C\ (" (" (" (" (" "t "t "t "t co "t "t "tC\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ N C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ C\ L(co0)0)..coÑ ~oo~L( 0) Q)0)co~ coco0)ctC\coÓC\ 'E::0UUco..U co Q).. .e Q)- co.. c:0:0co 'õ Q)..0- Q)"C~::"C..'S;ci ~i-.~0 -i-,!Q Q)NI/~co Q);:ii CD oj a: INVESTMENTS Report below the investments in Accounts 1401, 1402 and 1406, Identify each investment as to the account in which included. Minor amounts in Account 1406 may be grouped by classes, Description RTFC Certificates RTFC Certificates . Syringa Valley Wireless Wells Fargo-New Century Date Acquired 1997 2003 2000 2003 2003 Totals Book Cost of Investments Disposed of This year RECEIVABLES Book Cost of Investments Held at End of Year 123,011 221,868 1,817,561 576,430 63,720 2,802,590 Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately and include the maturity date and interest rate, Minor amounts in Account 1210 may be combined. Name of Company Due From Customers (1180) Bad Debt (1181) Neca (1190) Sprint (1190) ATT (1190) Other Interexchange Carriers) Other (1190) Schools & Libraries (1190) Affliates (1190) Prepaid Income Taxes (1190) Bad Debt( 1191 ) Shareholders (1210) Totals Amount at End of YearNotes Accounts Receivable Receivable Rev 3/02 Page 10 (221) (30,000) 729,672 104 113,301 8,700 7,495 681,434 (14,000) 1,496,484 NOTES PAYABLE For Notes Payable, list each note separately and include the maturity date and interest rate, Name of Creditor Date of Note RURAL TELEPHONE FINANCE COOP Totals Interest Rate ACCOUNTS PAYABLE Report below all Accounts Payable amounting to more than $100.00 Name of Creditor Affiliates Neca Taxes U.S, West Other Carriers Employee Payroll 1 Benefits Due Date Totals Rev 3/02 Page 11 Face Amount 300,000 300,000 Amount 907,921 43,475 18,076 (1,618) (3,913) 100,947 1,064,889 LO N G - T E R M D E B T Ac c o u n t s 4 2 1 0 , 4 2 4 0 , 4 2 5 0 , 4 2 6 0 . 4 2 7 0 a n d 4 3 1 0 Li s t t h e r e q u i r e d d a t a f o r e a c h o b l i g a t i o n i n c l u d e d i n t h e s e a c c o u n t s , g r o u p i n g t h e m b y a c c o u n t n u m b e r a n d s h o w i n g t o t a l s f o r e a c h a c c o u n t . If a n y o b l i g a t i o n s m a t u r e s e r i a l l y o r o t h e r w i s e a t v a r i o u s d a t e s , g i v e p a r t i c u l a r s i n a n o t e . Cl a s s & S e r i e s of O b l i a a t i o n AL L Y RT F C N o t e Fo u r S t a r Le s s C u r r e n t P o r t i o n Da t e of Is s u e 10 / 3 1 / 2 0 1 0 5/ 7 / 1 9 9 7 20 0 3 To t a l L o n g T e r m D e b t ( P a g e 5 ) Re v 3 / 0 2 Da t e of Ma t u r i t v 10 / 3 1 / 2 0 1 5 20 1 2 20 1 0 Fa c t Am o u n t Au t h o r i z e d 62 , 0 8 1 10 , 0 0 0 , 0 0 0 43 5 , 9 0 2 Ou t s t a n d i n g Ye a r - E n d 59 , 5 6 5 1, 4 1 1 , 2 2 4 46 5 , 9 4 0 (1 , 1 1 9 , 6 9 1 ) 81 7 , 0 3 8 Pa g e 1 2 Pr e m i u m / D i s c o u n t Ye a r To t a l A m o r t i z e d In t e r e s t f o r v e a r Ra t e A m o u n t 5. 5 0 % 1. 6 8 % 4% 34 5 97 , 4 1 4 7, 8 3 5 CAPITAL STOCK Report below the particulars called for concerning common and preferred stock at end of year, designating separate series of any general class. Show totals separately for common and preferred. For each class of preferred stock, show the dividend rate and whether dividends are cumulative or noncumulative, Show details in a footnote of capital stock sold during the year. Include number of shares, consideration received, premium or discount, and expenses incurred. Number Outstanding per of Shares Par Value Balance Sheet Class & Series of Stock Authorized per Share Shares Amount Common Stock Voting 25,000 1 2500 2500 Common Stock Non-voting 75,000 1 8983 8983 Rev 3/02 Page 13 Item INCOME & RETAINED EARNINGS STATEMENT Total Company Idaho Only Total Operating Income (from page 16) Total Operating Expenses (from page 18) 7100 Other Operating Income and Expense 7210 Operating Investment Tax Credits-Net 7220 Operating Federal Income Taxes 7230 Operating State and Local Income Taxes 7240 Operating Other Taxes 7250 Provision for Deferred Operating Income Taxes-Net 7200 Operating Taxes (Total) 7310 Dividend Income 7320 Interest Income 7330 Income from Sinking and Other Funds 7340 Allowance for Funds Used During Construction 7350 Gains/Losses from the Disposition of Certain Propert 7360 Other Nonoperating Income 7370 Special Charges 7300 Nonoperating Income and Expense 7410 Nonoperating Investment Tax Credits-Net 7420 Nonoperating Federal Income Taxes 7430 Nonoperating State and Local Income Taxes 7440 Nonoperating Other Taxes 7450 Provision for Deferred Nonoperating Income Taxes-Net 7400 Nonoperating Taxes 7510 Interest on Funded Debt 7520 Interest Expense-Capital Leases 7530 Amortization of Debt Issuance Expense 7540 Other Interest Deductions 7500 Interest and Related Items 7610 Extraordinary Income Credits 7620 Extraordinary Income Charges 7630 Current Income Tax Effect of Extraordinary Items-Net 7640 Provision for Deferred Income Tax Effect of Extraordinary Items-Net 7600 Extraordinary Items 7910 Income Effect of Jurisdictional Ratemaking Differences-Net 7990 Nonregulated Net Income AMOUNT TRANSFERRED TO RETAINED EARNINGS Rev 3/02 9,723,938 (7,901,033) 9,218,293 (7,490,179) (18,960) 1,061,562 35,431 66,241 (436,970) 707,303 (20,000) 1,119,791 37,374 69,874 (460,939) 746.100 (13,383) (2,313) (12,687) (2,193) 213,432 202,333 12,363 11,720 210,098 199,173 62,123 58,893 5,482 5,197 (67,605)(64,090) 111,853 106,036 7,835 7,428 119,688 113,464 273,756288,772 1,035,790 981,929 Page 14 OPERATING REVENUES Item Total Company Idaho Only Local Network Services Revenues 5001 Basic Area Revenue 5002 Optional Extended Area Revenue 5003 Cellular Mobile Revenue 5004 Other Mobile Services Revenue 5010 Public Telephone Revenue 5040 Local Private Line Revenue 5050 Customer Premises Revenue 5060 Other Local Exchange Revenue 5069 Other Local Exchange Settlements Network Access Services Revenues 5081 End User Revenue (SLC) 5082 Switched Access Revenue (Interstate) 5083 Special Access Revenue 5084 State Access Revenue (Intrastate) Long Distance Network Services Revenues 5100 Long Distance Message Revenue - All Miscellaneous Revenues 5230 Directory Revenue 5240 Rent Revenue 5250 Corporate Operations Revenue 5261 Special Billng Arrangements Revenue 5262 Customer Operations Revenue 5263 Plant Operations Revenue 5264 Other Incidental Regulated Revenue 5269 Other Revenue Settlements 5270 Carrier Billing & Collection Revenue Uncollectible Revenues 5301 Uncollectible Revenue - Telecommunications 5302 Uncollectible Revenue - Other TOTAL OPERATING REVENUES Please identify the following revenues: 1,248,896 1,183,953 152,777 144,833 224,575 212,897 3,129,740 2,966,994 428,325 406,052 3,121,577 2,959,255 1,175,421 1,114,299 98,150 93,046 15 14 55,568 52,678 61,471 58,275 47,673 45,194 57,731 54,729 (77,477)(73,448) (504)(478) 9,723,938 9,218,293 $ 3,128,515 To what account were they booked? 5069.22 NECAUSF 5069.10 $ To what account were they booked?State USF Rev 3/02 Page 15 OPERATING REVENUES Item Total Company Idaho Only Plant Specific Operations Expense 6110 Network Support Expenses 6112 Motor Vehicle Expense 6113 Aircraft Expense 6114 Special Purpose Vehicles Expense 6115 Garage Work Equipment Expense 6116 Other Work Equipment Expense 6120 General Support Expenses 6121 Land and Building Expenses 6122 Furniture and Artorks Expense 6123 Office Equipment Expense 6124 General Purpose Computers Expense 6210 Central Office Switching Expenses 6211 Analog Electronic Expense 6212 Digital Electronic Expense 6215 Electro-Mechanical Expense 6220 Operators System Expense 6230 Central Office Transmission Expenses 6231 Radio Systems Expense 6232 Circuit Equipment Expense 6310 Information OriginationlTermination Expense 6311 Station Apparatus Expense 6341 Large Private Branch Exchange Expense 6351 Public Telephone Terminal Equipment Expense 6362 Other Terminal Equipment Expense 6410 Cable and Wire Facilities Expenses 6411 Pole Expense 6421 Aerial Cable Expense 6422 Underground Cable Expense 6423 Buried Cable Expense 6424 Submarine Cable Expense 6425 Deep Sea Cable Expense 6426 Intrabuilding Network Cable Expense 6431 Aerial Wire Expense 6441 Conduit Systems Expense TOTAL PLANT SPECIFIC OPERATIONS EXPENSE Rev 3/02 361 342 216,885 8,189 27,921 333,526 205,607 7,763 26,469 316,182 200,543 190,114 281,617 266,973 985 934 3,750 3,555 1,696,297 1,608,089 2.770,072 2,626,029 Page 16 Item OPERATING REVENUES Total Company Idaho Only Plant Nonspecific Operations Expense 6510 Other Property/PlantlEquipment Expenses 6511 Property Held for Future Telecomm. Use Expenses 6512 Provisioning Expense 6530 Network Operations Expense 6531 Power Expense 6532 Network Administration Expense 6533 Testing Expense 6534 Plant Operations Administration Expense 6535 Engineering Expense 6540 Access Expense 6560 Depreciation and Amortization Expenses 6561 Depreciation Expense-Telecom. Plant in Service 6562 Depreciation Expense-Property Held for Future Use 6563 Amortization Expense - Tangible 6564 Amortization Expense - Intangible 6565 Amortization Expense - Other Total Plant Nonspecific Operations Expenses Customer Operations Expense 6610 Marketing 6611 Product Management 6612 Sales 6613 Product Advertising 6620 Services 6621 Call Completion Services 6622 Number Services 6623 Customer Services Total Customer Operations Expense Corporate Operations Expense 6710 Executive and Planning 6711 Executive 6712 Planning 6720 General and Administrative 6721 Accounting and Finance 6722 External Relations 6723 Human Resources 6724 Information Management 6725 Legal 6726 Procurement 6727 Research and Development 6728 Other General and Administrative 6790 Provision for Uncollectible Notes Receivable Total Corporate Operations Expense TOTAL OPERATING EXPENSES Rev 3/02 8,555 8,110 137,108 129,978 109,849 104,137 118,952 112,767 2,641,947 2,504,566 3.016,411 146,213 22,937 40,761 587,251 797,162 288,536 20,514 361,185 97,559 170,781 30,729 19,602 328,481 1,317,387 7,901,033 Page 17 2,859,558 .. 138,610 21,744 38,642 556,714 755,710 273,532 19,448 342,403 92,486 161,901 29,131 18,583 311,400 1,248,883 7,490,179 CE N T R A L O F F I C E D A T A as o f D e c e m b e r 3 1 , 2 0 1 0 ( u n l e s s o t h e r w i s e i n d i c a t e d ) Na m e o f C e n t r a l O f f i c e : D r i g g s , I d a h o Pr e f i x ( e s ) : _ 3 5 4 , 7 8 7 * , 4 5 6 * - - * S e r v e d V i a C o n c e n t r a t o r s _ Ce n t r a l O f f i c e S w i t c h Ch e c k a l l t h a t a p p l y : St a n d A l o n e _ X _ Ho s t _ Re m o t e _ Ac c e s s L i n e C a p a c i t y De s i g n : Ty p e : CS 1 5 0 0 Ch e c k o n e : Di g i t a L X _ An a l o g _ I n s t a l l e d / E q u i p p e d : Cl a s s i f i c a t i o n o f C u s t o m e r A c c e s s Be g i n n i n g o f Y e a r Ne w C o n n e c t s Di s c o n n e c t s En d o f Ye a r Fo r e i g n E x c h a n g e : Di a l T o n e f r o m t h i s C . O . : _ Di a l T o n e f r o m a n o t h e r C . O . : Mu l t i - Li n e 1- P a r t Re s i d e n c e Si n g l e L i n e Mu l t i - 1- P a r t P a r t y 23 2 2 10 46 22 8 6 Cu s t o m C a l l n g : Nu m b e r o f c u s t o m e r s w i t h a t l e a s t o n e f e a t u r e : _ N / A _ To t a l n u m b e r o f f e a t u r e s s u b s c r i b e d t o : _ N / A _ Re v 3 / 0 2 Ch e c k o n e : El e c t r o n i c _ El e c t r o - M e c h a n i c a l _ Ot h e r : Ac c e s s L i n e s i n U s e Cu s t o m e r L i n e s : 3 2 4 8 (I n c l u d e C e n t r e x , P A L , S e m i - P u b , ) Pu b l i c T e l e p h o n e L i n e s _ Q Co m p a n y O f f i c i a l L i n e s 7 7 Co m p a n y T e s t L i n e s - - Su b t o t a l Re s i d e n c e Ce n t r e x NA R . 23 2 2 10 46 22 8 6 Mu l t i - Li n e 1- P a r t y 75 9 27 11 6 67 0 Bu s i n e s s Si n g l e L i n e Mu l t i - 1- P a r t y P a r t y 27 5 18 1 29 2 Di r e c t o r y L i s t i n g s : Nu m b e r o f C u s t o m e r s w i t h N o n p u b l i s h e d o r N o n l i s t e d : Pa g e 1 8 Su b t o t a l Bu s i n e s s 10 3 4 45 11 7 96 2 To t a l Re s i d e n c e & B u s i n e s s 33 5 6 55 16 3 32 4 8 13 8 --Q)Ó)e¿:: I/.. Q)'C..coü ro ro-Õ0I- J ro-0I- "' Q)'f roCl.!:Q)N1 'C ro0êi..-!!2..ro e 0ca CD Ü .. )-0-0 C\ C)l-e Z Q) D2 .. Q)co:J -~cocêi 0en~I/ rx -0)w ..e :¡:¡e0:JI-0(.tJ (.:J co0"'(j)-c:0 ..coai--0)..Q) Q)0 0)C Ó)e e C\roW¿:::õ ..a.l-.Ew!!:;Q)..ro Q).0D.Ü e ~:¡ro co ëii0(.0 ::0 0 ..íñ -ro..Q)"'etJ.0 0 Q):J..E 0 ...!l..:J 0 Q) c(Z ..;:ro-e00 roI.ü 00 rxwai ..Q):::i Q)I/:J Q)E ~z 0)0 ,!:~êi Q):J I/::Ü Q)c:-e0:: Q)0)eroJ:"t /'co(.x L(CO L( UJ ("/'"t-- CX -- ro co co000(.C\C\C\0 C\..0--("::0 ..C\(""t L(co /'co Q)..C\(""t L(co /'co (j ..................c: ANNUAL REPORT FOR SMALL TELEPHONE COMPANIES YEAR ENDED DECEMBER 31,2010. CUSTOMER RELATIONS RULES COMPLIANCE Rule IDAPA 31.21.01.603 Rule IDAPA 31.41.01.105 Please provide copies of: Summary of Customer Relations Rules for Telephone Corporations Idaho Telephone Solicitation Act Notification Method of Notification: Mailed separately to customers Yes_No_ Included in directory Yes_X_No_ Date of notification Alternate method of notification Rule IDAPA 31.41.01.403,02 Record of Complaints: Number received by Company 1 Category of complaints (if known): Deposit Disputes Charges on Bill DeniallT erm ination Quality or Availability of Service 1 Carrier SelectionlAssignment Miscellaneous Rev 3/02 Page 20 CERTIFICATE State of Idaho ss County of WE, the undersigned and of the utility, on our oath do severally say that the foregoing return has been prepared under our direction, from the original books, papers, and records of said utility; that we have carefully examined same, and declare the same to be a correct statement of the business affairs of said utility for the period covered by the return in respect to each and every matter and thing therein set forth, to the best of our knowledge, information and belief.tu~ c- )MMNV (Chief Officer) ~.. .tb Subscribed and Sworn to Before Me this o-Ò day of ~~ P,LtM\ ~ ryPublic f' ß. \ J 7 , (Year) '20\ \ . My Commission expires Se R-t 0 9 ,(Year):hO \ ~ . Rev 3/02 gdklexcel/jnelson/anulrpts/telannualrpt Page 21