HomeMy WebLinkAbout1 800 Collect Inc.pdf PAGE Title
ORIGINAL
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
Idaho Telecommunications Tariff of
1 800 Collect, Inc. d/b/a Simple Billing Solutions
Replaces, in its entirety,
Idaho Telecommunications Tariff of
1 800 Collect, Inc.
IDAHO TELECOMMUNICATIONS TARIFF
This tariff contains the descriptions, regulations, and rates applicable to the furnishing of services and
facilities for Idaho intrastate resale telecommunications services provided by 1 800 Collect, Inc. d/b/a Simple
Billing Solutions with principal offices at 1658 Gailes Boulevard, Suite B., San Diego, CA 92154. This
tariff applies for services furnished within the state of Idaho. This tariff is on file with the Idaho Public
Utilities Commission (IPUC), and copies may be inspected, during normal business hours, at the Company's
principal place of business.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
2
CHECK SHEET
Sheets 1 through 25 inclusive of this tariff are effective as of the date shown at the bottom of the respective
sheet(s). Original and revised sheets as named below comprise all changes from the original tariff and are
currently in effect as of the date on the bottom of this page.
SHEET REVISION SHEET REVISION
1 Original 15 Original
2 Original 16 Original
3 Original 17 Original
4 Original 18 Original
5 Original 19 Original
6 Original 20 Original
7 Original 21 Original
8 Original 22 Original
10 Original 23 Original
11 Original 24 Original
12 Original 25 Original
13 Original
14 Original
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
3
INDEX
Title Page............................................................................................................................ Title
Check Sheet ........................................................................................................................ 2
Index................................................................................................................................... 3
Contact Information............................................................................................................. 4
Service Area........................................................................................................................ 5
Explanation of Symbols ...................................................................................................... 6
Tariff Format...................................................................................................................... 7
SECTION 1 Technical Terms and Abbreviations...................................................... 8
SECTION 2 Rules and Regulations ......................................................................... 11
2.1. Application of Tariff ........................................................................... 11
2.2. Interconnection with Other Common Carriers....................................... 11
2.3. Shortage of Facilities........................................................................... 11
2.4. Uses of Services.................................................................................. 11
2.5. Liability of the Company..................................................................... 12
2.6. Assignment......................................................................................... 13
2.7. Responsibilities of the Customer.......................................................... 14
2.8. Responsibilities of Authorized Users.................................................... 15
2.9. Termination or Interruption of Services................................................ 16
2.10. Payment for Service............................................................................. 17
2.11. Deposits.............................................................................................. 18
2.12. Billing Entity Conditions...................................................................... 18
2.13. Discontinuation of Services.................................................................. 19
2.14. Right to Backbill for Improper Use of the Company's Service(s)........... 19
SECTION 3 Description of Services ....................................................................... 20
3.1. Service Offerings................................................................................. 20
3.2. Timing of Calls.................................................................................... 22
3.4 Minimum Call Completion Rate........................................................... 22
3.5. Calculation of Distance........................................................................ 22
SECTION 4 Rates and Charges............................................................................... 23
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
4
CONTACT INFORMATION
Customer Complaints, Bill Inquiry, New Service or Disconnect Requests:
For Operator Service inquiries: Maritza Moralez
1658 Gailes Boulevard, Suite B.
San Diego, CA 92154
(619) 710-1650
For 1+ Inquiries: Maritza Moralez
1658 Gailes Boulevard, Suite B.
San Diego, CA 92154
(619) 710-1650
Commission Contact - Tariff Information:
Gregorio Galicot - President
1658 Gailes Boulevard, Suite B.
San Diego, CA 92154
(619) 710-1650
Commission Contact - Complaints:
Maritza Moralez
1658 Gailes Boulevard, Suite B.
San Diego, CA 92154
(619) 710-1650
Idaho Agent:
Incorp Services, Inc.
921 S. Orchard Street, Suite G.
Boise, ID 83705
(800) 246-2677
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
5
SERVICE AREA
The Company’s services will be offered to the entire State of Idaho.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
6
EXPLANATION OF SYMBOLS
The following are the only symbols used for the purposes indicated below:
R - to signify a rate reduction.
I - to signify a rate increase.
C - to signify a changed regulation.
T - to signify a change in text but no change in rate or regulation
S - to signify reissued matter
M - to signify matter relocated without change
N - to signify a new rate or regulation
D - to signify discontinued rate or regulation
Z - to signify a correction
Y - to signify reference to other published tariffs.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
7
TARIFF FORMAT
A. Sheet Numbering - Sheet numbers appear in the upper left corner of the page. Sheets are numbered
sequentially. However, new sheets are occasionally added to the tariff. When a new sheet is added
between sheets already in effect, a decimal is added. For example, a new sheet added between
sheets 10 and 11 would be 10.1.
B. Sheet Revision Numbers - Revision numbers also appear in the upper left corner of each page.
These numbers are used to determine the most current sheet revision on file with the Idaho Utilities
and Transportation Commission (IPUC). For example, the 4th revised Sheet 14 cancels the 3rd
revised Sheet 14. Because of various suspension periods, deferrals, etc., the IPUC follows in their
tariff approval process, the most current sheet number on file with the Commission is not always the
tariff page in effect. Consult the Check Sheet for the sheet currently in effect.
C. Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a)
2.1.1.A.1.(a).I
2.1.1.A.1.(a).I.(i).
2.1.1.A.1.(a).I.(i).(1).
D. Check Sheets - When a tariff filing is made with the IPUC, an updated check sheet accompanies the
tariff filing. The check sheet lists the sheets contained in the tariff, with a cross reference to the
current revision number. When new pages are added, the check sheet is changed to reflect the
revision. All revisions made in a given filing are designated by an asterisk (*). There will be no
other symbols used on this page if there are only changes made to it (i.e., the format, etc. remains the
same, just revised revision levels on some pages). The tariff user should refer to the latest check
sheet to find out if a particular sheet is the most current on file with the IPUC.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
8
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Access Line - An arrangement which connects the calling customer's location to an interexchange
switching center.
Access code - A sequence of numbers that, when dialed, connect the caller to the provider of services
associated with that sequence.
Authorization Code - A numerical code, one or more of which are available to a customer to enable
him/her to access the carrier, and which are used by the carrier both to prevent unauthorized access to its
facilities and to identify the customer for billing purposes.
Authorized User - A user who is a customer, or a person authorized by a customer that uses the
Company's Services. An Authorized User is responsible for compliance with this tariff.
Billed Party - The person or entity responsible for payment for use of the Company 's Service(s).
Called Station - The termination point of a call (i.e., the called number).
Calling Station - The origination point of a call (i.e. the calling number).
Central Office - A Local Exchange Carrier switching system where Local Exchange Carrier customer
station loops are terminated for purposes of interconnection to each other and to trunks.
Channel - A path for electrical transmission between two or more points, the path having a band width
designed to carry voice grade transmission.
Common Carrier - A company or entity providing telecommunications services to the public.
Commission - The Idaho Public Utilities Commission (IPUC)
Company - Network Operator Services, Inc.
Credit Card Calls (Calling Card Calls) - A Direct Dialed or Operator Assisted call for which charges are
billed not to the originating telephone number, but to a credit card, such as Visa or Master Card, or to a
LEC or interexchange carrier calling card, including calling cards issued by the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
9
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (Continued)
Customer - Any person, firm, partnership, association, joint stock company, trust, corporation,
governmental entity or any other entity which orders service, that is responsible for payment of charges
and for compliance with this tariff.
Customer Dialed Calling Card Call - A call that is billed to a Calling Card that does not require
intervention by an attended operator position to complete.
Customer Provided Equipment - Telecommunications equipment provided by a customer or authorized
user used to originate calls using the Company's service.
Day - From 8:00 AM up to but not including 5:00 PM local time Monday through Friday.
Direct Dialed Call - An Idaho intrastate telephone call that is automatically completed and billed to the
telephone number from which the call originated without the automatic or live assistance of an operator.
This includes calls forwarded by call forwarding equipment.
Evening - From 5:00 PM up to but not including 11:00 PM local time Sunday through Friday.
Exchange - A geographic area established by the tariff of Local Exchange Carriers for the administration
of communications service in a specified area that usually embraces a city, town or village and its
environs. It consists of one or more Central Offices together with the associated facilities used in
furnishing communications service within that area.
FCC - The Federal Communication Commission.
Incompleted Call - Any call where the communication path between the calling and the called station is
not established (i.e., busy, no answer, etc.).
Local Exchange Carrier (LEC) - A telephone company utility which provides local telecommunications
services to a specific geographical area for business and residential customers.
Measured Service - The provision of intrastate long distance measured time communications telephone
service to customers who access the carrier’s service at its switching and call processing equipment by
means of access facilities obtained from a local exchange common carrier. Carrier is responsible for
arranging for the access lines.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
10
SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS (Continued)
Night/Weekend - From 11:00 PM up to but not including 8:00 AM Sunday through Friday, and 8:00 AM
Saturday up to but not including 5:00 PM Sunday.
Other Common Carrier - A common carrier, other than the Company, providing Idaho intrastate
communications service(s) to the public.
Personal Identification Numbers (PINS) - A numerical code, one or more of which may be assigned to a
Customer, to enable the Company to identify the origin of the Service user for security and/or billing
purposes. All Authorization Codes shall be the sole property of the Company and no Customer shall
have any property or other right or interest in the use of any particular Authorization Code.
Premises - A building or buildings on contiguous property (except railroad rights-of-way, etc.) not
separated by a public highway.
Subscriber - The property, or property owner, to which the Company provides service.
United States - The forty-eight (48) contiguous states and the District of Columbia, Hawaii, Alaska,
Puerto Rico, the U. S. Virgin Islands, as well as the off-shore areas outside the boundaries of the coastal
states of the forty-eight contiguous states to the extent that such areas appertain to and are subject to the
jurisdiction and control of the United States.
User - The person at the Subscriber's location who actually places the call over the Company's service.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
11
SECTION 2 - RULES AND REGULATIONS
2.1. Application of Tariff
This tariff contains the regulations and rates applicable to the provision of intrastate resale
telecommunication services by Network Operator Services, Inc. (hereinafter referred to as the
"Company") between domestic points within the state of Idaho as specified in this tariff. Service
is furnished subject to the availability of facilities and subject to transmission, atmospheric and
like conditions.
All terms, conditions and limitations of liability contained in this tariff apply to all Idaho
intrastate services including international and domestic services provided by the Company, and
including those where charges are established pursuant to contract, unless the contract explicitly
provides otherwise.
2.2. Interconnection with Other Common Carriers
The Company reserves the right to interconnect its services with those of any Other Common
Carrier, Local Exchange Carrier, or alternate access provider of its election, and to utilize such
services concurrently with its own facilities for the provision of Service offered in this tariff.
2.3. Shortage of Facilities
All service is subject to the availability of suitable facilities. The Company reserves the right to
limit the length of communications or to discontinue furnishing service when necessary because
of the lack of satellite or other transmission medium capacity or due to any causes beyond its
control.
2.4. Uses of Services
2.4.1. Services provided under this tariff may be used only for transmission of communications by
customers in a manner consistent with the terms of this tariff and regulations of the FCC and all
state and local authorities having jurisdiction over the service.
2.4.2. Services provided in this tariff shall not be used for unlawful purposes.
2.4.3. The use of the Company's Service(s) without payment for Service or attempting to avoid
payment for Service(s) by fraudulent means or devices, schemes, false or invalid numbers of
false calling or credit cards is prohibited.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
12
SECTION 2 - RULES AND REGULATIONS (Continued)
2.5. Liability of the Company
2.5.1. Except as stated in Section 2.5., the Company shall have no liability for damages of any kind
arising out of or related to events, acts, rights or privileges contemplated in this tariff. This tariff
does not limit the liability of the Company for gross negligence or willful misconduct.
2.5.2. The liability of the Company, if any, for damages resulting from or arising in connection with
the furnishing of Service(s) in this tariff, including but not limited to mistakes, omissions,
interruptions, delays, errors, defects in transmission, or failures or defects in facilities furnished
by the Company shall in no way exceed an amount of money equivalent to the charges
applicable under this tariff. However, any such mistakes, omissions, interruptions, delays,
errors, or defects in transmission or Service(s) that are caused by or contributed to by the
negligence or willful act of the Customer, or which arise from the use of Customer-Provided
Facilities or equipment shall not result in the imposition of any liability upon the Company.
2.5.3. The Company disclaims any express or implied warranties with respect to the Services,
including without limitation, any implied warranties of merchantability and fitness for a
particular purpose.
2.5.4. The Company is not liable for any act, omission or negligence of any Local Exchange Carrier or
other provider whose facilities are used concurrently in furnishing any portion of the Service(s)
received by Customer, or for the unavailability of or any delays in the furnishing of any
Service(s) or facilities that are provided by any Local Exchange Carrier. Should the Company
employ the service of any Other Common Carrier in furnishing the Services provided to
Customer, the Company's liability shall be limited according to the provisions of Section 2.5.2.
above and elsewhere in this tariff.
2.5.5. The Company shall not be liable for any failure of performance due to causes beyond its control,
including but not limited to fire, flood, or other catastrophes; Acts of God; atmospheric
conditions or other phenomena of nature; federal, state or local governments having jurisdiction
over the Company or the Services provided within this tariff; national emergencies; civil
disorder, insurrections, riots, wars, strikes, lockouts, work stoppages, or other labor problems or
regulations established or actions taken by any court or government agency having jurisdiction
over the Company.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
13
SECTION 2 - RULES AND REGULATIONS (Continued)
2.5. Liability of the Company (Continued)
2.5.6. The Company shall be indemnified and held harmless by the Customer and Authorized User
from and against all loss, liability, damage, and expense, including reasonable attorney's fees and
court costs, due to claims for libel, slander, or infringement of copyright or trademark in
connection with any material transmitted by any person using the Company's Service(s) and any
other claim resulting from any act or omission of the Customer or Authorized User relating to
the use of the Company's facilities and Service(s).
2.5.7. The Company shall not be responsible for the installation, operation or maintenance of any
Customer-provided communications equipment.
2.5.8. Where Customer-provided equipment is connected to service furnished pursuant to this tariff,
the responsibility of the Company shall be limited to the maintenance and operations of such
services in the proper manner; subject to this responsibility, the Company shall not be
responsible for the through transmission of signals generated by Customer-provided equipment
or for the quality of, or defects in, such transmission; or the reception of signals by Customer-
provided equipment; or network control signaling where such signaling is performed by
Customer-provided network control signaling equipment.
2.5.9. Under no circumstances whatsoever shall the Company or its officers, directors, agents, or
employees be liable for any indirect, incidental, special, or consequential damages.
2.5.10. The included tariff language does not constitute a determination by the Commission that a
limitation of liability imposed by the Company should be upheld in a court of law. Acceptance
for filing by the Commission recognizes that it is a court’s responsibility to adjudicate negligence
and consequential damage claims. It is also the court’s responsibility to determine the validity of
the exculpatory clause.
2.6. Assignment
Customer shall not assign or transfer the use of the Company's Services except with the prior
written consent of the Company in each and every instance.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
14
SECTION 2 - RULES AND REGULATIONS (Continued)
2.7. Responsibilities of the Customer
2.7.1. The Customer is responsible for placing any necessary orders, and for complying with tariff
Regulations, and for ensuring that Authorized users comply with tariff regulations. The
Customer is also responsible for the payment of charges for calls originated at the Customer's
premises. This includes payment for calls or services originated at the Customer's number(s);
accepted at the Customer's number(s) (i.e., collect calls); billed to the Customer's number via
Third Number Billing if the Customer is found to be responsible for such call or service, the use
of a Calling Card, the use of a Company assigned Special Billing Number and incurred at the
specific request of the Customer.
2.7.2. Reserved for future use.
2.7.3. Reserved for future use.
2.7.4. The Customer is responsible for arranging ingress to its premises at times mutually acceptable
to the Customer and the Company when required for the Company personnel to install, repair,
maintain, program, inspect, or remove equipment associated with the provision of the
Company's Service(s).
2.7.5. The Customer shall ensure that its terminal equipment and system is properly interfaced with the
Company's facilities and Services, that the signals and voltages emitted into the Company's
facilities are of the proper mode, bandwidth, power, and signal level of the intended use of the
Customer and in compliance with the criteria set forth in the rules of the FCC, and that the
signals do not damage equipment, injure personnel or degrade Service to other Customers.
2.7.6. Interconnection between the Customer's equipment and Company-provided service must be
made by the Customer by leased channel or dial-up service. Where interconnection between
Customer's equipment and Company-provided service is not made by lease of Company
facilities, interconnection must be made by the Customer at the Company's operating offices.
Any special interface equipment necessary to achieve the compatibility between facilities of the
Company and the channels or facilities of others shall be provided at the Customer's expense.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
15
SECTION 2 - RULES AND REGULATIONS (Continued)
2.7. Responsibilities of the Customer (Continued)
2.7.7. If the protective requirements in connection with Customer-provided equipment are not being
complied with, the Company may take such immediate action as necessary to protect its facilities
and personnel and will promptly notify the Customer of the need for protective action. In the
event that the Customer fails to advise the Company within 10 days after such notice is received
that corrective action has been taken, the Company may take whatever additional action is
deemed necessary, including the suspension of service, to protect its facilities and personnel
from harm.
2.7.8 The Customer is liable to the Company for replacement and repair of damage to the equipment
and facilities of the Company caused by negligence and willful act of the Customer, its
Authorized Users, and others, and for improper use of equipment provided by the Customer, its
Authorized Users, and others.
2.7.9. The Customer is liable for the loss through theft and fire of any of the Company's equipment
installed at Customer's premises.
2.8. Responsibilities of Authorized Users
2.8.1. The Authorized User is responsible for compliance with applicable regulations set forth in this
tariff.
2.8.2. The Authorized User is responsible for establishing its identity as often as necessary during the
course of a call.
2.8.3. The Authorized User is responsible for identifying the station, party, or person with whom
communication is desired and/or made at the called number.
2.8.4. The Authorized User is responsible for providing the Company with a valid method of billing
for each call. The Company reserves the right to validate the method of payment prior to
completion of the call through available Credit Card, Called Number, Third Party telephone
number and Room Number verification procedures. Where a requested billing method cannot be
validated, the User may be required to provide an acceptable alternate billing method or the
Company may refuse to place the call.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
16
SECTION 2 - RULES AND REGULATIONS (Continued)
2.9. Termination or Interruption of Services
2.9.1. Without incurring liability, the Company may by 5 day advance written notice discontinue
Service(s) to a Customer or to a particular Customer location, or may withhold the provision of
ordered or contracted Service(s) under the following conditions:
(i) For past due balances or when usage has exceeded the estimated credit limit established
by the Company;
(ii) For violation of the terms or conditions governing the furnishing of services under this
tariff;
(iii) For violation of any law, rule, regulation, or policy of any governing authority having
jurisdiction over the Company's Service(s); or
(iv) By reason of any order or decision of a court having competent jurisdiction, public
utility commission, federal regulatory body or other governing authority prohibiting the
Company from furnishing its Service(s).
2.9.2. Without incurring liability, the Company may temporarily interrupt the provision of Service(s)
at any time in order to perform test(s) and inspection(s) to assure compliance with tariff
regulations and the proper installation and operation of Customer and the Company's equipment
and facilities.
2.9.3. Reserved for future use.
2.9.4. Service(s) may be discontinued by the Company, without notice to the Customer, by blocking
traffic to and from certain countries, cities, NXX's, or by blocking calls using certain Customer
Authorization Codes or Calling Card Account Numbers when the Company deems it necessary
to take such action to prevent fraud or other unlawful use of its Service(s). The Company may
restore Service(s) as soon as it can be provided without undue risk.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
17
SECTION 2 - RULES AND REGULATIONS (Continued)
2.9. Termination or Interruption of Services (Continued)
2.9.5. If, for any reason, Service(s) is interrupted, the Customer will only be charged for the Service(s)
that was actually used.
2.10. Payment for Service
The Customer is responsible for payment of all charges for facilities and Service(s) furnished by
the Company, including charges for Service(s) originated or charges accepted at the Customer's
service point.
2.10.1. Charges for Collect and Third Party calls will be included on the Billed Party's local exchange
telephone company bill pursuant to billing and collection agreements established by the
Company or its intermediary with the applicable telephone company.
2.10.2. Charges for Credit Card Calls will be included on the Billed Party's regular monthly statement
from the card-issuing company.
2.10.3. The Customer will be billed for and is liable for payment of all applicable federal, state and local
use, assessments, surcharges, sales and/or privilege taxes and/or similar liabilities chargeable to
or against the Company as a result of the provision of the Company's Service(s), in addition to
the rates indicated in this tariff. Taxes or surcharges may be passed through to customers of a
taxing jurisdiction on a prorated basis such that the total of all such charges aggregated among
all customers in the taxing jurisdiction shall approximately equal the total amount of tax due in
that jurisdiction.
2.10.4. The Customer shall remit payment of all charges to the Company or to any agency authorized by
the Company to receive such payment.
2.10.5. If the bill is not paid within twenty calendar days following the mailing of the bill, the account
will be considered delinquent.
2.10.6. Bills are due and payable upon receipt. Interest at the lesser of (1) the rate of one and one-half
(1.5 %) percent per month, or (2) the highest rate allowed by law per month shall accrue upon
any unpaid amount commencing twenty (20) days after the date of the bill for the amount first
sent.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
18
SECTION 2 - RULES AND REGULATIONS (Continued)
2.10. Payment for Service (Continued)
2.10.7. A delinquent account may subject the Customer's Service(s) to temporary disconnection.
2.10.8. Failure to receive a bill will not exempt a Customer from prompt payment of any sum(s) due the
Company. Proper notice would occur prior to termination in accordance with IDAPA
31.41.01.304.
2.10.9. Usage charges and recurring fees shall be billed one (1) month in arrears.
2.10.10 Reserved for future use.
2.11. Advanced Payment
The company may require an advanced payment from the customer not to exceed one months
estimated billing.
2.12. Billing Entity Conditions
When billing functions on behalf of the Company are performed by local exchange telephone
companies, credit card companies or others, the payment conditions and regulations of such
companies apply, including any applicable interest and/or late payment charges. In case of any
disputed charges that cannot be resolved by the billing company, the Billed Party may contact
the Company directly.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
19
SECTION 2 - RULES AND REGULATIONS (Continued)
2.13. Discontinuation of Service(s)
The Customer's Service(s) shall automatically terminate upon discontinuation of the Customer's
subscription to the Company's Service(s).
2.13.1. Reserved for future use.
2.14. Right to Backbill for Improper Use of the Company's Services
Any person or entity which uses, appropriates or secures the use of Service(s) from the
Company, whether directly or indirectly, in any unlawful manner or through the providing of
any misleading or false information to the Company shall be liable for an amount equal to the
accrued and unpaid charges that would have been applicable to the use of the Company's
Service(s) actually made by Customer.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
20
3 DESCRIPTION OF SERVICES (CONT.)
3.1 Service Offerings
3.1.1 1+ Service I
1+ Service consists of the furnishing of presubscribed switched message telephone
service between telephone stations located within the State. Such service is available
twenty-four (24) hours a day, seven (7) days a week. This service is provided for
customers with estimated monthly billing that exceeds $50.00.
Customers will be charged for calls based on the duration of the call as set forth in 4.1
below.
3.1.2 1+ Service II
1+ Service consists of the furnishing of presubscribed switched message telephone
service between telephone stations located within the State. Such service is available
twenty-four (24) hours a day, seven (7) days a week.
Customers will be charged for calls based on the duration of the call as set forth in 4.2
below.
3.1.3 800/888 Service I
800/888 Service consists of the furnishing of inbound switched message telephone
service between telephone stations located within the State. Such service is available
twenty-four (24) hours a day, seven (7) days a week. This service is provided for
customers with estimated monthly billing that exceeds $50.00. Monthly recurring fee
will be waived if monthly billing exceeds $10.00.
Customers will be charged for calls based on the duration of the call as set forth in 4.3
below.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
21
3 DESCRIPTION OF SERVICES (CONT.)
3.1 Service Offerings (Cont’d)
3.1.4 800/888 Service II
800/888 Service consists of the furnishing of inbound switched message telephone
service between telephone stations located within the State. Such service is available
twenty-four (24) hours a day, seven (7) days a week. Monthly recurring fee will be
waived if monthly billing exceeds $10.00.
Customers will be charged for calls based on the duration of the call as set forth in 4.4
below.
3.1.5 Travel Card Service
Travel Card Service allows customers to gain access to their long distance service from
anywhere in the state to anywhere in the state via discount service billed back to the
user’s account.
Customers will be charged for calls based on the duration of the call as set forth in 4.5
below.
3.1.6 NETWORK 0+ Service
NETWORK 0+ Service consists of the furnishing of operator assisted switched message
telephone service between telephone stations located within the State. Such service is
available twenty-four (24) hours a day, seven (7) days a week. Billable time is measured
in one (1) minute increments. At some locations, a three (3) minute minimum may be
required.
Customers will be charged for calls based on the time of day and the duration of the call
as set forth in 4.6 below. An access fee applies per call.
3.1.7. Long Distance Directory Assistance
Service offered on a per call basis to all Commercial and Residential Customers whereby
the customer may obtain telephone numbers by dialing 1 + area code + 555-1212. Such
service is available twenty-four (24) hours per day, seven (7) days a week.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
22
SECTION 3 - DESCRIPTION OF SERVICES (Continued)
3.2. Timing of Calls
The customer's long distance usage charge is based on the actual usage of the Company’s network.
Timing on completed calls begins when the call is answered by the called party. When the called
party picks up is determined by hardware answer supervision in which the local telephone company
sends a signal to the switch or the software utilizing audio tone detection. Timing terminates on all
calls when either party goes to the on-hook mode. Unless otherwise indicated, for residential
Idaho intrastate calls there is a one minute minimum charge, with additional time billed in
increments of one minute with full minute rounding. Also, unless otherwise indicated, for
commercial Idaho intrastate calls there is a 30 second minimum charge, with additional time
billed in increments of 6 seconds.
3.3. Minimum Call Completion Rate
The customer can expect a call completion rate (number of calls completed / number of calls
attempted) of not less than 99% during peak use periods for all FG D and 800 access services.
3.4. Calculation of Distance
In the event the company provides mileage sensitive products, then usage charges are based on the
airline distance between rate centers associated with the originating and terminating points of the call.
The airline mileage between rate centers is determined by applying the formula below to the vertical
and horizontal coordinates associated with the rate centers involved. The Company uses the rate
centers and associated vertical and horizontal coordinates that are produced by Bell Communications
Research in their NPA-NXX V & H Coordinates Tape and Bell's NECA Tariff No. 4.
FORMULA:2 2
(V1-V2) + (H1-H2)
10
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
23
SECTION 4 - RATES AND CHARGES
This section sets forth the rates and charges applicable to the Company's services. The rates are
applicable to domestic Idaho intrastate services and facilities. All rates and charges are
expressed in U. S. dollars. Calls which overlap rate periods will be charged according to the
rates applicable to the time recorded in each period.
4 RATES AND CHARGES
4.1 1+ Service I
Per Minute
Day Evening/Night/Weekend
$0.14 $0.14
Monthly Recurring Fee $2.00
Calls are billed in 6 second increments with a 6 second minimum.
4.2 1+ Service II
Per Minute
Day Evening/Night/Weekend
$0.14 $0.14
Monthly Recurring Fee $2.00
Calls are billed in 1 minute increments with a 1 minute minimum.
4.3 800/888 Service
Per Minute
Day Evening/Night/Weekend
$0.14 $0.14
Monthly Recurring Fee $5.00
Calls are billed in 6 second increments with a 6 second minimum.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
24
SECTION 4 - RATES AND CHARGES (Continued)
4.4 800/888 Service
Per Minute
Day Evening/Night/Weekend
$0.14 $0.14
Monthly Recurring Fee $5.00
Calls are billed in 1 minute increments with a 1 minute minimum.
4.5 Travel Card Service
Per Minute
Day Evening/Night/Weekend
$0.25 $0.25
Calls are billed in 1 minute increments with a 1 minute minimum.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho
Original Page
NAME OF UTILITY
1 800 COLLECT, INC. D/B/A SIMPLE BILLING SOLUTIONS
(Acceptance Stamp)
Issued: November 7, 2012 Effective: November 17, 2012
Issued by: 1 800 Collect, Inc. d/b/a Simple Billing Solutions
By: Gregorio Galicot
Title: President
25
SECTION 4 - RATES AND CHARGES (Continued)
4.6 0+ Service
Mileage Day Evening Night/WE
1st Additional 1st Additional 1st Additional
0-10 .260 .240 .260 .240 .260 .240
11-22 .300 .260 .300 .260 .300 .260
23-55 .390 .340 .390 .340 .390 .340
56-124 .460 .410 .460 .410 .460 .410
125-292 .490 .440 .490 .440 .490 .440
293+ .520 .470 .520 .470 .520 .470
Operator Station
Collect $5.00
Billed to third number $4.00
Operator dialed surcharge* $1.00
Location surcharge* $1.00
Person to person $6.00
Calling Card
Customer dialed $2.10
Operator dialed $3.00
*surcharges apply in addition to any other applicable charges
4.7 Long Distance Directory Assistance
Per Inquiry $1.95
4.8. Special Promotions and Discounts
The Company may from time to time engage in special promotional trial service offerings of limited
duration, not to exceed ninety (90) days per customer, for non-optional, recurring charges, designed
to attract new subscribers or to increase subscriber awareness of a particular service offering.
Requests for promotional offerings will be presented to the Idaho Public Utilities Commission for its
approval.
Idaho Public Utilities Commission
Office of the Secretary
ACCEPTED FOR FILING
November 17, 2012
Boise, Idaho